We've got the information of people who bought the services of Granville Island Auto Centre (Car Concessionaire) in British Columbia territory (Canada).
Now the firm has a score of 4.9 stars out of 5 and this score is based on 111 reviews.
You must have seen that the average score it has is practically the best one, and it is based on a large number of opinions, so we can be pretty sure that the evaluation is quite reliable. If people have bothered to value when they've done well with the business, it works.
You know that we don't usually stop to set opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
Sam and his staff were wonderful. Helped me the same day I called as I was in a bit of difficulty. Did more than I asked for and at an excellent price. I'll be back for more and bigger jobs. Thank you, Sam!
Straightforward and easy to deal with, the people and products at Granville Island Auto Centre are excellent and their warranties show the quality of their cars and service.
Our experience was worry free and pleasurable. The sales and service team were very approachable with any questions we had with our purchase.
I've never had a better experience purchasing a vehicle than I did this month at granville island auto. We all have negative stories about used car dealers. I know I do. I've purchased more than a few cars in the past. What I have to say about my experience at granville island auto is nothing short of exceptional. From the first phone call, Sam was very informative and very friendly. He told me the vehicle was available and that he would have it washed and detailed before I came for a test drive. When I arrived, they had moved the vehicle into the well lit garage on the back side of the building, so that I could experience a great look at the car from every angle. Sam gave me as much time as I needed to view the vehicle . We sat inside and went through all the features and options together and he made sure I was familiar with everything and answered any of my questions. Next was the test drive. We went on the granville bridge into downtown and did a couple of loops so that I could get a really good idea and feel of how the car handles. Meanwhile, Sam and I had pleasant conversations and not once did I feel like I was being rushed or pumped up with typical salesman talk. Sam was very relatable and was more interested in what kind of car would fit my needs best. I felt great about the test drive and by that point I was already sold on the vehicle. I asked Sam if I could put a deposit on the vehicle until I could get a certified cheque from my bank. He let me know that he didn't need a deposit from me and that if I wanted the car, I had his word that it'll be mine. He put a sold sign on the dash. Not once did Sam try to pressure me or try to sell me the car. It felt very natural. That's not something I was used to from past experiences with other dealerships. When I started up the car again, I noticed a hesitation and thought uh ohh. Immediately Sam opened up the trunk and took a look at the battery to determine the issue. He decided to replace the battery at no cost to me. Turns out the battery was old and probably wouldn't last much longer. That was nice. And a 150 point vehicle inspection was conducted on the car. When I arrived a few days later to pick up the car, it was looking beautiful and ready for me. They did not rush me at all and any other questions or concerns I had were addressed with a smile. Every aspect of my purchasing experience was above my expectations. Even the small issue I had with the steering wheel tilt was fixed after I made my purchase. They included a 6 month warranty at no cost to me, for that extra peace of mind we all need. I really can't say enough about how refreshing it was to walk into this place and get the kind of service that was given to me. Sam really is a class act and Phil was very accommodating as well, changing out a small electrical part for me. They both work well together. I can see myself returning as a customer in the future. I feel very comfortable saying that I highly recommend this dealership to anyone who is reading this review. And to make it even better, they have a mechanic garage attached to their showroom. If I have any issues in the future, I feel good knowing I can bring the car right back here and they will help me with anything I need for my car.
This was my first time purchasing a used car and I'm glad to say Granville Island Auto Centre was able to deliver an outstanding experience. They have a wonderful selection of cars. Staff are extremely knowledgeable and show a clear passion for what they do. Many thanks to Sam for for always answering my questions and addressing my concerns with great detail. Booking appointments and making requests for test drives was very easy and straightforward. Highly recommended.
I had a great experience with GIAC . I bought a 2008 BMW 128i and couldn't be happier. They accepted a trade in of an 05 BMW 325i. The staff is courteous and knowledgeable and made the process simple and quick .I did have an issue with the fuel pump but it was promptly taken care of at no charge to me and didn't claim on the warranty. I would definitely recommend purchasing a vehicle from GIAC. If they don't have what you want from their great selection of vehicles they will find one for you.
Knowledgeable staff: in every sense of the word. I came to Granville Island Auto looking with a very specific issue; I needed a vehicle that could take me up north for Tree Planting in the summer and something I could sleep in. Furthermore; I needed a vehicle that I could drive around town as a communter. My questions to Sam Taheri were a bit out of the ordinary, and I was a little worried I came off as goofy for asking them. But Sam listened with a lot of thoughtfullness and knowledge. We went over numerous vehicle options and eventually came up with two possibilites, a Toyota Venza from 2012, and a Mercedes ML 350 from 2003. While the Venza had some benefits, Sam was very realistic of what I would expect in taking it out to the bush. Although the Mercedes was a less expensive vehicle, Sam encouraged me to go for it due to it's higher clearance and more rugged capabilities. I also had a good conversation with a mechanic, Justin, who also owned a M class Merc for off-road purposes and was very knowledgable about it. The service was very friendly and professional, and I was also treated well by the mechanic Sam Currimbhoy. I even had an issue of an old Ford Van that I needed to sell. And thanks to some quick thinking on Sam Taheri's end, he was able to quickly locate a buyer who was able to take it off my hands as well. A great experience and I'm very happy to have this dealer in my neighbourhood!
One word... AMAZING. Phil and the team at Granville Island Auto are top notch. Literally the best of the best! My wife and I just purchased a new vehicle from them and have nothing but positive things to say about the whole experience. Honest, patient, no pressure, and extremely reasonable. They have a great inventory of hand-picked vehicles that go through a thorough inspection process addressing everything. Definitely passing the word on to all our family and friends. If you’re in the market for a used vehicle with low mileage in pristine condition, we highly recommend Granville Island Auto!
I was very impressed with the service and level of quality at this dealership. I highly recommend this place to anyone looking to buy a new car.
Purchased a vehicle from Sam. great experience, no pressure great place to do business.
I have been buying cars from Granville Island Auto for almost 20 years and found them to be honest, reliable and skilled at finding low mileage well maintained used vehicles. Over the years I have enjoyed many wonderful cars that I have lovingly maintained and then passed on to others. Phil and Sam provide a comprehensive service on buying, maintaining and selling vehicles. I would not hesitate to recommend them to others, and know many of my friends who have found their way independently to them would not hesitate either.
This is the BEST place in Canada to buy a used car. They specialize in finding great cars with low mileage and they will look after your car for as long as you own it. They are professional, honest, and incredible to deal with.
Just recently got my fourth vehicle from PS Motors. Over the years, I have always trusted these guys for their expertise and service. Phil, Sam (and Hank) have been very helpful and knowledgeable with their collective experience in the used auto industry and with a stock of great low-mileage vehicles. Sam in the shop also deserves accolades. Fast and efficient service and a crew that does the job right without selling you on things you do not need. Highly recommend PS to anyone in the market for a used auto in any budget range.
Sam and Phil were very helpful with my purchase and trade in. Sam was very patient and responsive with my questions and concerns. All in all, I am very happy with my purchase and the service I received. Thanks!
Sam was absolutely wonderful to work with in finding a car for myself. He was professional but also very personable. His communication with both myself and my father out east was easy, and prompt. Sam was very knowledgeable about the Jeep I was looking at (and ended up purchasing) and was able to answer all of my questions. I was hoping to add a roof rack to the purchase of the car, but they did not have any in stock. Sam assured me they would be able to put an order in and it was ready for pick up in a few days! Would definitely recommend Sam and his team to others!
In today's busy world it is unique to deal with a company that follows the Golden rule. "Treat others like you would like to be treated!" Sam and Phil of Granville Island Auto Centre do exactly that. It was not just about selling me any vehicle but about selling me the right vehicle at a fair market price. I will definitely purchase more vehicles from GIAC in the future.
I highly recommend these guys. Sold me a beautiful, mint X5 and the service and support is absolutely stellar. Good people. Feel really great about my decision to buy my car from Phil and Sam.
I have bought many higher end cars over the years. My recent experience dealing with GIAC was outstanding...as good as anyone I have ever dealt with. Honest, very fair and thorough. So much so, that I even called another local shop to see about a pre-purchase inspection of the 2009 Cayenne S I was buying and the other shop told me to save my money....he has known the owner of Granville Island for years and they are as honest as it gets. Breath of fresh air in today's world. Especially for me buying this car from New Brunswick. Sam was outstanding to deal with. Thank you Sam. I will be back.
Excellent and helpful customer service.
Sam in the repair shop takes great care of us and our car. in addition to being fixed, is always shiny clean when we get it back.
It's rare to find the RIGHT kind of dealer - Phil, Sam and their team are definitely on this level. These guys are true enthusiasts - they always have an awesome inventory, with a great understanding of market conditions and aptitude to make sure that all parties are satisfied with the deal. You guys had a gem of an M3, and I couldn't be happier with the quality and condition of this car. Thanks again guys.
I was very happy with the service at Granville Island Auto Centre. Sam was very friendly, helpful and quick to respond. I would 100% buy another vehicle from this dealer because they were so great to deal with. Super happy with the new Mercedes!
I purchased a 2015 Dodge Grand Caravan R/T with the help of Sam. It was my first time purchasing a vehicle, and I definitely made mistakes when it came time to close the deal, as I was very excited to get on my way with my new ride... but Sam and his team not only had the patience with my mistakes, but also found ways to easily rectify where I went wrong. I would strongly recommend them especially for first time buyers! Thanks Sam! Ps. The wife and I were rocking those hats all night long ???? Cheers!
HORRIBLE, HORRIBLE experience. I recently purchased a 2004 BMW from GI Motors. Was told that it was mechanically sound as evidenced by their recent servicing. Car checked out on CarProof and all previous owners repair bills were provided. I declined the warranty because after taxes it was $2000 for 3yrs/35000kms. As I drive on average 40000kms a year, at the time this was not an ideal service for me. Within 3 days of purchase, both the check engine and battery lights were illuminated. Now yes, they did agree to fix these problems on the condition that I agree that anything occurring afterwards would be my problem. I thought, 'fine, what else could go wrong with a vehicle that was purportedly mechanically sound?'. Within 3 days after getting the car back, the check engine and coolant lights are now illuminated. Due to all the snow of late, of the 12 days that I have owned the car, I have driven 3 days for a total of 200kms. Between too much snow and it always needing repairs, this has been a total waste of $11000+. I emailed them why woeful tale and never received a response. Instead I am taking my car to Nixon Automotive to do a proper repair job and inspection. Sure I opted not to buy a warranty, but who the hell expects this many problems within 2 weeks a vehicle purchase. DO NOT EVER deal with Granville Island Motors or its parent company PS Motors. You were warned!
Beautiful job on my bf's classics. Thankss????
I don't write reviews very often but I thought I should share the great experience I had here. I was looking for a used Lexus sedan and found a 2010 Lexus ES 350 in immaculate condition with very low kilometers here. Sam offered me a fair trade in value for my existing vehicle as well as 6 months comprehensive warranty on the newer vehicle. The whole process including insurance transfer was effortless and within a couple days I drove out with my new Lexus. The vehicle's interior was well detailed and even included all weather mats. Sam sent me off with a full tank of premium gas. I will be coming back here for all my future maintenance work and will definitely be recommending this place to my family and friends.
Dino & Phil and the rest of the staff were second to none. The buying experience was very easy and respectful right from the beginning. My wife and I purchased a used Mercedes SUV that is in excellent condition. I was prepared to drive off the lot with the SUV the day I went to look at it but they wanted to make sure it was detailed and cleaned and in excellent running condition before signing over the papers. I would highly recommend them if you're in the market for a pre-owned luxury vehicle.
My first experience using their service department was excellent. The work was done on time and at a reasonable cost. I will give them my repeat business.
Trustworthy & Helpful, great experience from the start. Left it a while before posting to make sure everything went ok with the car. We had a minor issue with the car we purchased the day after we bought it, it turned out to be nothing in the end but the guys at Granville auto were willing to help us as soon as the problem occurred. This is the reason we bought from a dealership over a private owner in the first place. Thanks again Granville Island Auto, would recommend to anyone looking to buy a used car.
I bought a 2006 BMW 325i from Granville Island Auto Centre in October of 2015, and I have been a very satisfied customer ever since. You may be concerned about small, used-car dealers, and I was too, given my experience elsewhere, but Granville Island Auto is an honest and knowledgeable car dealer.
The best car buying experience I've ever had. I came from Winnipeg to BC. Sam is honest, patient, kind, goes above and beyond and made my experience awesome I would highly recommend Sam at Granville
Excellent experience so far. Young salesman Sam was excellent to work with. Owner Phil very patient and friendly. All in all a nice resource to have in the neighborhood.
Purchasing a car is daunting. Buying a pre-loved one is difficult at best! However, from the moment we arrived to look at the Audi A4 Quattro convertible to taking it out for a test drive to reviewing the service records to visiting with Sam we knew that this was the car for us! Sam is sincere and honest. Not pushy like you may find with others. He went over and above to assist us and having the car detailed. I highly recommend them as their cars are very well maintained and serviced. You won't be disappointed!!
I purchased a BMW 3 series from GIAC. Great service! Amazing staff.
Recently, I purchased a 2009 BMW X5 and couldn't have been happier with the service I received and the patience they showed me with getting the finances together. Great bunch of guys in there and I am looking forward to my first service there as well. Great car, honest and reliable employees. Thanks Sam.
Very helpful, no pressure sales.
Great people, fantastic cars! I have and will continue to recommend then to friends looking for a great used vehicle.
I bought my dream car from this place and they made the whole experience amazing. Sam is so down to earth and easy to deal with. They had my new car looking clean and shined...I felt like a rockstar driving out of the dealership. I would definitely recommend this place...top notch service.
It’s too often we hear of all the negatives about used car sales people, (and yes, some used car sales and locations warranted of distrust) however with Dino and Phil at Granville Island Auto I cannot be any more please and happy with the customer service we received. Dino’s sales approach and follow-up were outstanding then once purchase was complete….. we were just not someone who bought a vehicle from them, after driving the vehicle we purchased from Granville Island Auto we did have an issue with front disc rotors, I called them, and they completely took care of the issue and went above and beyond expectation. Thank you to Dino and especially to Phil for standing behind their vehicles. I would recommend Granville Island Auto to family and friends. Rick
I bought a 2007 Mercedes S550 from Granville Island Auto. Fantastic car. Great transaction. I found the sales staff to be very honest, very knowledgeable, and very helpful. No games, no silliness, just a straight forward transaction on a car that was EXACTLY as advertised. I've dealt with these guys before, (about 10 years ago on another car), and there is a reason why I went back. Highly recommend.
We recently purchased a BMW Z4 Sdrive 35i from Granville Island Auto Centre. Sam was extremely friendly, helpful, and knowledgeable. He was very lay back and applied NO pressure...such a pleasant change from others we have dealt with. Would not hesitate to reccommend them as the place to deal with. In the future if we are in the market to purchase a vehicle will will be checking with Sam and Granville Island Auto Centre.:)
Bought my Porsche Cayenne S here. A great place to service and buy a car. No pressure helpful sales & the most honest and caring mechanical team. A customer for life.
My wife and I bought a 2010 Subaru Outback 2.5i Sport from Granville Island Auto Centre. It was a very relaxing experience and at no time did we feel rushed into our purchase. Sam Taheri worked with us and both my wife and I felt him to be honest and fair. I would happily recommend Granville Island Auto Centre to anyone looking for a quality used vehicle.
(From Alla and Alex Lifchits) We worked with Doug selling our vehicles, and what a delightful person to work with. He is fast, efficient, and was accommodating of our needs. What added even more to our experience was his genuinely great sense of humour. He is also trustworthy, which is something we really appreciated.
Granville Island Auto is a super-class act business. Refreshing! The sales staff and owner are very punctual, friendly and go the extra mile to accommodate your needs. I found my visit there outstanding. The sales guys here are not pushy, very natural and have nice personalities. I highly recommend this business for those of you looking for affordable gently used high performance German machines. Well done guys!!
My wife and I just purchased a used 2016 BMW X5 from this shop and couldn't be more satisfied. We dealt with Sam T. from start to finish. No issues whatsoever. A truly 'comfortable vibe' as my wife put it. Car was/is precisely as advertised. Definitely recommend these guys and will shop here again in future. Thanks Sam and your whole team!!!
The best car shopping experience I've had. Sam and Jeffrey communicated well and were very good to deal with. I will not hesitate to recommend them to friends and family
My wife and I purchased a Nissan Armada from Sam T and his team and were extremely pleased with the professional and friendly interactions and service we received. We live on Vancouver Island and exchanged multiple emails and phone calls reference our trade in and the vehicle we were interested in. Responses were prompt and Sam was very fair and transparent. Upon arrival, we were treated with priority, and honestly were in awe of how friendly and professional everyone was. Charles from ICBC was set to assist us and was kind and courteous. We commented multiple times on our trip home about how this had to be one of the easiest and most comfortable car purchases we have ever made. Our time was not wasted. We love our new Armada and highly recommend Granville Isl Auto Centre!! Thanks Sam!
Excellent Service as always! !
5 star service! Bought my first Jaguar from Granville Island Auto Centre, and the experience was first class. No pressure, just honesty and excellent customer service. Very refreshing and they can count on me for being a life long customer with a mountain of referrals coming there way!
A great place with great guys who know what they're talking about. I genuinely can't recommend Granville Island Auto Centre highly enough.
I’m the pickiest guy when it comes to choosing a vehicle and the most sceptical person when buying something without seeing it first. Sam T helped me every step of the way. Completely honest in informing me about the condition of the vehicle, and pointing out specific details. He found the best and cheapest shipping quote, arranged and took care of everything and the car was delivered 1,700 km away where I received it in way better condition then expected. Paperwork and everything was made simple for me. I should mention that the vehicle showed up super clean, original and wasn’t covered is greasy chemicals that are supposed to cover flaws. I didn’t have to leave home on this whole journey. Had an absolute great day receiving my beautiful 07 Acura TL. If you’re looking for a vehicle, check their inventory and be sure to contact these guys before looking elsewhere. Highly recommended!
I have been remiss in not posting this earlier. I bought a 2006 BMW 530i almost a year ago, through Sam Tehari. The purchase experience was excellent, the car was pristine and very fairly priced. Their pre-service was very rigorous and customer vs. dealer $ oriented. I've since put ~33,000 kilometres on it, with drives to and from Ontario, with no issues. The car continues to be a terrific buy. I'm happy to recommend this shop, and Sam as a sales person.
I'm a happy repeat customer having purchased two vehicles from GIAC. The team is five-star all-the-way. Knowledgeable, friendly and conducts business with highest level of integrity. So appreciate the consistent and efficient service. A truely standout dealer in the auto business.
The only dealership I do business with in the city. I have bought tons of cars from Granville Island Auto over the years and it’s always a pleasure working with Phil and Sam. Nothing but class, professionalism and honesty! Very knowledgeable and personable in all aspects, not to mention a vast selection of cars.
I recently picked up my 2005 BMW 330ci cab. and am reasonably pleased with my experience and the vehicle. That being said I was less than pleased with $250 detail done. I should preface my comments by stating that I am very particular with my vehicles. I have even been know to complain about the delivery of new vehicles as well. I did however spend three hours cleaning the upholstery. They even forgot to vacuum under the spare tire. ( I said I was picky) But all in all Phil and Sam were great to deal with
I bought a beautiful rare G35 Coupe Sports model, low miles six speed car from Sam at Granville Island Auto Centre in 2018. After a mix up at the bank the process become long and drawn out. Without hesitation Sam told me to take my time and 3 weeks later we closed the deal. I have yet to get the car serviced at Granville Island Auto because I just got it but when it does that's where I'll be taking it. Sam & Phil at Granville Island Auto honest, knowledgeable and take the time to make sure you're getting what you want. I'm really happy that I got my car there.
Great company, small in size but they punch above their weight class in terms of offering quality responsiveness and service. Highly recommend. Dealt with Sam, nothing but professional. LB 77
Found a beautiful pre owned vehicle at a reasonable price!Phil and Sam provide clean cars with background on vehicle history (Carfax history) .Couldn't be happier with my experience, will buy a vehicle there again!
Granville Island Auto Centre has been my "go to" company both for purchasing and servicing vehicles for many many years. Recently when it came time to upgrade, Phil, Sam & Sam could not be more helpful in listening to my vehicle needs, providing insight and options. In the end I had a seamless experience from start to finish and am thrilled with my new Range Rover Sport TD6.
We found exactly what we were looking for at Granville Island Auto Centre. Sam is great to deal with- we found him friendly, very helpful, knowledgeable, and accommodating regarding meeting for test-drives etc, even at weekends. What could have been a stressful experience was actually quite fun in the end! The car and warranty seem like good value and we're glad of the peace of mind that having a mechanics' garage connected to the sales lot brings- as a used car, if we have any problems with it in the future we'll just drive it right back on in there! Thanks Sam!
Granville Island Auto and PS motors mechanics are truly the best. Professional,helpful,knowledgeable,reasonable,super friendly are just a few of the many great qualities they possess. Customer service is a top priority for them and having dealt with them a few times they never disappoint. Many brands to choose from and all in all just a great customer service experience. Thank you for your exceptional service.
We recently purchased a car with the excellent team at Granville Island Auto Centre and I can't praise them highly enough. Sam went out of his way to understand what we were looking for and ensure we were satisfied with our final purchase. Phil was there to assist if Sam wasn't available and neither missed a beat. Fabulous cars, exemplary service, we would highly recommend them.
Scam artists! Do not buy a vehicle here!!! They switch out the odometers on their vehicles and sell them as "low mileage vehicles". I bought an xterra here for top dollar with "130km" and had nothing but problems with it. After doing some research i found the vehicle actually has well over 200km. An actual legit car dealership can tell you the real kms of a vehicle. Don't fall for their lies and deception.
I recently bought a 2006 Audi S4 from Granville Island Auto Centre. Sam and Phil provided me with the highest level of customer service, and I couldn't be happier with my experience dealing with them. The car was exactly as it was described in the advertisement and could not be in better condition for a 10 year old vehicle. I would not hesitate in recommending Granville Island Auto Centre to anyone who's in the market for a used European vehicle of the highest quality.
All those used vehicles at premium prices! Why not be realistically pricing and move the stock?
Excellent service. Impeccable customer service. Very responsive and reliable.
We were very lucky to catch Sam on site when it was closed, he allowed us to look at the vehicle and a week later we made our purchase!!! Our experience was great, no pressure, no hard sales, flexible and overall a smooth transaction. Sam was knowledgeable and a great guy to communicate with. Recommend this dealership, not like any other we have been to. Also, our Ridgeline is just what we were looking for! Thanks Sam!
Sam and team were a pleasure to deal with. Purchase was quick and smooth. Picked this dealership because of the great reviews and was not disappointed. BMW was low kms, clean and exactly what we were looking for. Will recommend and do business again in the future.
I had a great experience working with Sam! He was super helpful and accommodating in the process of buying my first car!
High quality used vehicle, straightforward people. So normal and helpful. I am very happy with my vehicle - what a great find. Will look here again one day.
I cannot say enough about how extremely happy I am with Granville Island Auto Centre. Sam went above and beyond what I ever would have expected. I couldn’t believe my eyes when I saw a crew washing 2 cars for me before I test drove them. The entire staff was extremely warm and friendly. The day I picked up my car, it had been completely detailed, absolutely spotless inside and out, and a full tank of gas! Sam even went through the trouble of ordering me a manual. The best experience I have ever had buying a car, the vehicle is absolutely perfect. Going forward, I will continue to have my service and detailing done there. Fantastic staff all way round. Thank you Sam!
Great people with the correct attitude, knowledgeable and ready to help. I was very impressed by management/ customer relations.
Another fantastic experience at Granville Island Auto Sales. I've bought my last 3 used cars from them over the last 13 years.. Consistently helpful, knowledgeable, honest and friendly staff, Sam and Phil have always taken care of me by finding me cars that have been well maintained and need little work, along with a great price! Thanks to Sam in the service shop for detailing and tuning up my new purchase prior to pick up and advising of upcoming maintenance in the future. Thank you to the team at Granville island Auto and PS motors, from a lifetime customer.
We bought two cars from this dealership. First, a Toyota Sienna five years ago, which we’ve now traded in for a Mercedes C300 due to down sizing. The Toyota Sienna has been excellent and problem free over the past 5 years. The C300 we’ve had for almost a month now and it runs excellent, very clean car. The dealership went beyond our expectation in servicing the car to ensure that it runs smooth, provided car history, service records and carfax. They even offered to replace a new set of tires for us. Very honest people and highly recommended!
Phil and Sam are No 1!
Awesome service keep up the great work
Going on my 5th car, but first car purchased through Sam and GIAC. Even prior to meeting Sam, communication was fast, and he was insanely accommodating and flexible with scheduling (driving down from Squamish and busy work schedule). Great conversations during the transaction itself - never once felt any bit of pressure during any part of the experience. Honestly, best experience I've ever had in buying a vehicle - very deserving of the high ratings they've got
Great local dealer.
Amazing service, amazing staff, amazing products! Will definitely be going back to purchase another vehicle!
Recently bought a hybrid from Granville Island Auto Centre - Sam was very approachable, responsive and knowledgeable. He and the rest of the team were great and I appreciated the no-pressure sales approach. Very satisfied with my experience!
Excellent experience. Sam did an outstanding job. No pressure, very professional.
Excellent and helpful customer service.
I recently purchased a car from Granville Island Auto Centre to replace a very much loved daily driver. Sam Taheri was a true gentleman and instilled me with confidence in a vehicle from their inventory that fit the bill perfectly. I saw the car on their website and proceeded to compare many others to it, but I kept going back. The vehicle is very clean, has low mileage, and great carfax history. Granville Island Auto provided great service, great honesty, and a great car. I would not hesitate to go back and see Sam or his colleagues on W.4th Ave.
Just purchased a ML55 from Sam and had a great experience with Granville Island Auto and Sam in particular. Super friendly, always available and went the extra mile to make me and my family feel valued. Definitely recommend to anyone looking for a car to see the guys at Granville Auto.
From the very first phone call through to driving off the lot with the vehicle Sam was a pleasure to deal with. He was knowledgeable, professional and courteous. I would have no issue at all recommending Granville Island auto centre to anyone wishing to purchase a high quality vehicle.
It was a wonderful experience to deal with Phil and Sam on my new X5! I have owned the vehicle for over 10months now and everything looks like new and functions amazingly! The quality of their used vehicles are not comparable to their competitors! Highly recommended!!
My father and I are big car enthusiasts and we spotted a really clean e46 xi wagon that we wanted as familly car. Tested it out and it was very mechanically sound. Purchasing was very smooth and Sam provided a very well organized breakdown of past services done to the car. Thanks again for a great buying experience
AAA+. Fantastic to deal with. I live 900km north of the dealership and Sam took the time to answer all my questions and show me the car via Skype. After the deal was done Sam, knowing that I had a long drive home, took the time to call me to make sure everything was going alright. I could not be happier with the car or the service. Thank you.
Sam, Phil and the other folks deserve a big pat on the back for a job well done. I live in Alberta and was looking for an AMG to replace my M5 that I had recently sold. Sam communicated with me via phone and email until I arranged to fly to Vancouver to see the car in person. Sam and the others helped with showing and arranging a test drive before we finalized the deal. We drove the car home the next day and it ran beautifully.
this is the first car i have purchased from GIAC. more often than not, buying a used car is one giant pain in the rear. buying from GIAC was the opposite. i think i bought a great car at a fair price. they walked me through all the records of the car so i could see the full history. nothing hidden. the purchase process was hassle free - I showed up, the car was spotless, fresh oil change, half tank of gas, and i was driving away in less than hour. no negative surprises. I dealt with sam...he was excellent. i will buy a car from GIAC again...they have an excellent selection of older, higher quality European cars.
Highly recommend Sam T and the team! Very pleasant, honest and professional! Buying and selling cars can be a very stressful ordeal and I am happy to share that this experience couldn't have gone more smoothly. My ML 350 black Mercedes Benz wasn't on their site for long! an upscale purchase for me with no remorse lol. I had to have it! she came with a full tank, complete detail interior/exterior , full inspection and anything I asked for or needed to be covered before leaving the lot. They'll take care of ya! customer for life.
Phil and Sam were fantastic to deal with unlike many of the car salesman we've encountered who pounce on you the second you arrive and insist you meet their manager before you can leave. They also made it easy for my husband to show me the car so we could make a quick decision. I'd definitely look there first when it's time to buy another used car.
We have been treated very well by the staff at Granville Island Auto. Both Sam and Phil were helpful and considerate at every stage of our purchase. There was never any pressure and we always felt that they were dealing in good faith. They were clear about the all the costs ahead of time, so there were no surprises. The car was clean and in great shape when we took possession, and they gave us a fair price on our trade-in. We would definitely recommend Granville Island Auto to others. Excellent follow-up service: Once we got on the road on a regular basis, we found that the car was often making a rubbing sound. Due to the intermittent nature of the sound, it proved difficult to diagnose, but the staff at Granville Island Auto and PS Motors figured out the cause and fixed it without hesitation. Well done, gentlemen!
Bought a 2007 cobalt SS from these guys and the process was superb! The quality of cars the sell is top notch and it was a pleasure dealing with everyone there. I would definitely recommend these guys If you're in need of a vehicle.
This place blew me away. Phil and Sam were so much help. I had been looking for a very specific year and kind of beetle for a while, and the staff there not only had a wide range of inventory for me to choose from, but they had the exact car I wanted. I wanted a convertible beetle with low km leather etc, and they not only had what I was looking for but they also helped guide me on what would be best for me as well as for my lifestyle. These guys are super knowledgeable and their cars are quality. Everything you need in a dealership you will find at this place guaranteed. I’ve had my car for about a month now, and it’s been such a great time driving my dream car. I very much reccomend these guys and if I ever switch cars, will definitely come straight back to them.
I purchased a 2007 BMW 328i. I had my eyes on three BMWs and Sam in Sales spent 2 hours with me going out for 4 test drives (I did one car twice). I never felt a hard sale culture. Half way through my re-test drive I said "this is the one". Sam's response -- "no hurry, you can take some time to think about it if you want". Definitely not hard sale tactic. Sam was determined to make sure I was completely satisfied and would have no regrets before driving away with my new car. The price was good, the car was in immaculate condition given its age, and the service was great.
I recently brought an ML 320 Benz from Grandview Island Auto Centre Dino was the salesman that sold me the ML went above and be on to help me out Can't say enough about him, a great guy.
This is a GREAT place to buy yourself a used car if you are like me -- not very knowledgeable about vehicles and how they drive and how much they're worth. I believe these guys are trustworthy -- yes they make a profit but they will not rip you off. A few years ago, Sam found a vehicle for my friend who didn't want to spend anything -- it cost her less than $1500 and it's still running three/four years later with no repairs. So I told him what I was looking for and what my price range was, and it didn't take him too long to find a 2005 Mazda3 for me in fine shape, one owner, and not too high mileage, good tires, and so on. They didn't have a whole lot of time with it in the shop, because I wanted it, and in the following weeks, I discovered a few little things like a headlight out and a clock that didn't work, and a strange sound when I turned left, but I just took it in and they fixed all of it free of charge and I've been driving it ever since with pleasure. So I highly recomment Granville Island Auto and the nice people who work there. They will do whatever they can to get you what you're looking for, and they'll do it with integrity and a genuine interest in you and your needs. THanks guys.
Wow, great experience. Just purchased a Merc SUV from Sam and Phil. Had looked at a couple of vehicles at P.S. over the years, and this one finally fit all the requirements. Unlike most auto dealerships, there was absolutely no pressure to purchase at P.S. Sam let me take the vehicle for a test drive several weeks ahead of the purchase. When I decided on getting a Pre Purchase Inspection, Sam was kind enough to have the vehicle delivered to the third party inspecting shop and picked it up when complete. There was no trying to convince me to buy the vehicle or telling me what a great buy it would be or trying to impress me with what a great car it would be. Completely up to me to make my own decision on my own time. When I picked the vehicle up, Sam had arranged for an insurance broker to be at P.S. and we did the registration and insurance right there. So convenient. Plus, the vehicle had been cleaned inside and out and they even filled the gas tank FULL!! Before I drove away both Sam and Phil walked me through the vehicle to make sure everything was working as it should. To protect my purchase, I opted to purchase the Lubrico 3 Year Warranty through Sam. Painless!! I would recommend P.S.Motors to anyone looking for a good used vehicle and doesn't want the pain of dealing with a sales person trying to push you into a purchase. Well done guys!!
Thanks Granville Island Auto Centre for helping us so efficiently and professionally to get the right car for our circumstances. We love it.
Another great experience at Granville Island Auto Centre! Sam and Phil are wonderful and welcoming making the car buying process easy and comfortable. This is my third used car from Granville Island Auto Centre, not only do you know you are getting a reasonable price but you know you are purchasing a car that is reliable and has been thoroughly vetted. Always a bonus any maintenance can be done at P.S. Motors where you know you will get fantastic trustworthy service! A lifetime Granville Island Auto Centre and P.S. Motors customer, wouldn't go anywhere else!
We are so happy with our new Volkswagen from Granville Island Auto and truly couldn't find a pre-owned vehicle of the same quality anywhere else. Sam was extremely knowledgeable, honest, and accommodating, and made us feel highly supported throughout the buying process. We visited several other dealerships and ultimately felt most confident purchasing from Granville Island Auto. Our new car is everything we were hoping for and more, we couldn't be happier with our new Passat!
I bought a 2015 BMW X1 from Granville Island Auto Centre, which I love it very much (so very much!). I have a wonderful experience with these guys, specially Sam the sales rep who helped us through the sales. I highly recommend them and as a matter of fact for my own next car they are my first point of contact!
I dont buy many cars so having Sam on my side was reassuring. He let me know what was going on with the car as they were preparing it for sale. He accommodated my request to have the car independently inspected and made the handover very easy. I would not hesitate to recommend Sam and his team.
Not your typical used car dealer ship I bought a 2007 Volvo C70 and I have to say I am very impressed with it. I worked with Sam on the transaction and found him to be very personable, knowledgeable and extremely helpful.
I was very pleased with the service that I received. Even after we negotiated a price they still put new tires on the car because we were going to be driving through the mountains to get home. The car was exactly as Sam had stated on the phone, mint, mint condition. Thanks guys LS 460's a nice ride.