Reviews of Precision Toyota (Car Concessionaire)

Jennifer Johnston

Best Service in Manitoba. Extremely friendly, knowledgeable and helpful staff. Year after year they outshine the competition.

Chintan Patel

Great staff!

Leanne McConnell

Excellent and knowledgeable customer service! Both Todd and Tracy were fantastic to deal with. Asked many questions and they were quickly answered with out having to run off and find out. No pressure sales and quick quotes. Took our trade at a fair value. Would 100% recommend. And we love our new vehicle too.

Arun Patti

Super helpful staff. Went in for a compatible oil filter for my Lexus and parts staff called lexus to make sure I walked out of there with the right part. Can't beat the price either, Fram has an after market filter for twice the price. Very satisfied with the service

Carl Aseltine

Best service in town

Philip Moller

Fast and friendly service

Travis Froese

Fast friendly service. Nice new building. Great waiting area while your vehicle gets service.

Hanna Wall

Sales was great and so was the finance department. They even checked up a week after we had purchased the car. Only thing I would say I was disappointed in was every other dealership that we have bought from gave us a full tank of gas and a $50 gas gift card along with some other things. Didnt really bother me but my husband was a little more disappointed

SissyWhiteGurl

We love Natalie

SHUO QIU

best Toyota dealer in the area ， friendly staff and good service

Splitzyy

Fantastic customer service! Always goes the “extra” for their customers

Dean Toews

Friendly people, great service, and reasonable pricing!

Samuel Solomon

Good cars but very expensive

Mari Freeman

Great people and The Best Mechanic anyone could ask for. TOYOTA!

Ruhi Tolibino

you walk inside to browse and guys would come and help you out with any questions

Ian Price

Friendly staff and good service.

Vitaly Kopf

Great service, adequate trade in value and readiness to help to get a good deal

Barbie Patten

Best Service in Brandon! I am getting another new car from Toyota mostly because there great customer service! thanks guys you rock!

Grant S

Recently moved to the area and looking for a good toyota dealership to take my 2020 tacoma to. I tried emailing this place, sent all the info they needed, and asked to be emailed back as I am busy and can't talk most times. So of course, they call me, and start asking me all the questions that were already answered in my email I sent to them. So annoying. I guess I will try Portage Toyota. Update : Portage Toyota was way better. They treated me properly. Also because of this bad service I convinced my dad to try Portage when he bought a new RAV4. Portage not only beat Brandon's price but did it in a timely manner. The Brandon salesman acted like my father's time wasn't worth much taking days to respond when Portage responded within minutes or hours at most. Maybe because they have no competition they can treat the people of Brandon this way? Save yourself a headache and go somewhere else if possible!

Scott Major

Trust worthy and superior customer service

Olabisi Afolabi

Nice people, great service!

Steve Saul

Tried to buy a new Prius only to have the price increase $2000 when it came time to sign papers. As others have said, save yourself the trouble and make your deal in Winnipeg.

Wakisan M

Great service! Jackson Patel was very helpful and assisted me in the purchase of my car. I got posted to Shilo and purchased my car at Precision Toyota, however, the car took a month to be delivered. Until the car arrived, Jackson and his colleagues made sure I had a loaner vehicle. Very helpful and a very friendly dealership!

Anne Pham (Life Azimuth Adventures)

Quite arguably the best Toyota in the country for service. I will miss you.

mike monson

We were shopping for a truck and came here twice and not once did anyone approach us or talk to us we ended up buying a truck from forman Honda excellent service there they were very helpful ????

Halyna DS

I had really bad experience with this place. My Toyota is under warranty at another dealership, where actually was found out the problem with my transmission. The mechanic who diagnosed my car, called to Toyota service and booked an appointment for their checking updates for transmission. In result, in Toyota service they diagnosed the car again, told the result that was already known, and charged 170$. We paid that bill, because weren't sure what was appointment booked for. The mechanic at our warranty service was shocked, because they didn't do what he asked them to do, but just told, what was already known. We contacted with Toyota managment for getting refund, they told we would make the things clear, contact you and give you refund. But still nobody called us from there, and our mechanic talked to guys from Toyota and told they were not going give us any refund. It's ridiculous. I am really disappointed and feel myself fooled by dishonest and not skilled personal.

Trisha Bray

Good service great cars

Svetlana Maltseva

We are happy with what we get there: great car, professional service and friendly atmosphere. Thank you!

Curtis Citulsky

Just leased our 3rd Toyota and have loved them all

Marilyn Wilson

Great sales service and customer service well after you bring the vehicle home! You won't go wrong purchasing a vehicle from Precision Toyota in Brandon!!

BJ Hersak

The team at precision Toyota never ceases to amaze me with their stellar service and attention to detail!

Damon Maria

Did us a big favour and got us out of a bind. Thanks guys.

Justin “Toasty” Zinger

Gorgeous new building and friendly staff that don't try to pressure you into buying a vehicle. Big shout out to George for his help today. Looking forward to being a future Toyota owner

Eleanor Edye

Very frustrating experience dealing with their service department and customer service staff. After experiencing recurring issues with one part in my car, I decided to bring it in (requiring a long drive in) to Toyota so they could have a go at it, since the vehicle was Toyota brand. After describing in detail the problem and parts required, I made an appointment for a couple of weeks hence, so they could get parts in. I drove in, dropped off the car, and was called several hours later- they'd found the problem!...except it was the exact problem I'd already told them about, and wanted fixed. Not only had they not made any notes when I booked the appointment, they'd failed to order in the parts that were required. So I got a day in the car, a day off work, and a bill for labour to diagnose the problem. I love my car, but the service here was so ridiculous that I can't see ever buying a Toyota again when I'd have to deal with these guys for warranty.

Leona Wood

Bought a used car and delt with a fine employee. Being it is a used car there have been some minor problems but the staff member has been ready and available to deal with any problems.

Teresa Hrominchuk

The staff are always amazing and welcoming as well as, very helpful and knowledgeable when it comes to customer vehicle needs! They are a pillar for our city with their contributions and local support for the community initiatives -- it really makes you feel at home when dealing with them in all departments!

Lynn Arrayet

Had an inspection done about what needed to be fixed on my vehicle. I couldn't afford to get all the wirk done right away. My mechanic at home said they did not miss anything and over time I had the repairs done (at home). I would call that great service.

Jarrod Jaskow

Bought a brand new truck, couple issues with the service. Good management, will keep you posted after each service. The experience buying the vehicle was great Jackson is a great guy, finance was excellent as well. The overall experience was good 3 is a good rating , I would not five more than 1 star or buy a vehicle from anyone else in Brandon.

Christine Greer

The staff were great to deal with and got me in a vehicle that fit my needs and budget!

Kavan Patel

Exceptional customer service provided by the knowledgeable staff

Anton Salvador

Excellent service a good staff keep it up......

Kirk Carr

Was there at 8am no one acknowledged my existence till 815 though was stared at by service area, then was told noone from sales would be in till 9 (door and website say sales open at 8) and in fact all week they've been starting at 9., misleading pricing on online catalog not even an apology was actually ganged up on by 2 employees even when I was asking about vehicle. Misprints happen but this was handled very poorly. I purchased a vehicle here prior but never again. Follow up from owners response: i was originally on your website looking for used vehicles obviously a 2020 for $2000 is either 99% misprint or a huge promotion, being on a look out for a used vehicle under 10,000 thats how these 2 came up. had i not been ganged up on and made to feel uncomfortable or heck even asked if i was interested in anything else i may of stuck around to look at other vehicles instead i went across the street to kia where i was treated amazingly better and had a great laugh at this situation. Aside this seems to be a known issue with misprints why is it not fixed? there is government regulations in regards to pricing and this may not be an honest mistake anymore if this is a known issue????? a scheduling error that been going on all week ? this response leaves me more wary of precision toyota. Others Please use caution.

Joan Cotter

Quick service, friendly professionals

Teesh D

I went in late tonight to replace my Fob key battery as it has died many times before and I needed my car for the next day. First I walk in and all 7 employees are huddled around the front end staring at me, and as I’m explaining what I need they sit and say nothing for 20 seconds before sending me with a new guy who was gonna charge me $400 for it. I went back in for a second opinion and the older worker turned around to hide in the back and ignored me. God awful customer service with this new crew.

Katherine Sigurdson

The staff were very attentive and worked quickly.

Gary Szaroz

Needed a days worth of work done on my car, and they managed to get me in for service the next day. Riley (the mechanic) even noticed a couple nails in my tires and took care of that problem for free. That Riley is a good guy! Would definitely recommend Precision Toyota.

Brad Jones

Great people, Great product.

Devasish Sahu

We visited Precision Toyota looking for very specific color and trim combination for a RAV4 hybrid. Jackson was our sales guy. He is outstanding. He understood our needs, wasnt pushy, came up with different options and showed us multiple different trims across different engine types. Since we were coming in from Winnipeg he offered to come in to the dealership on a Sunday which saved us from having to take a day off from work. I would recommend Jackson to people without a doubt.

Craig Hohne

Went in for routine maintenance and to address a wind noise. Good shuttle service, on time for pick up. Truck got a bath. Wind noise is still an issue. Overall great service.

Cherry Smith-Benstead

Friendly and professional staff...Best in Brandon...affordable too

Bradley Mcdonald

With all the uncertainty going on in this world, one thing I know I can count on is the dependability of my new Highlander. From the start to finish Jordan at precision is the best ! He was so nice and made me feel like family . Also finance wizard Tracey got us the best rate out there ! Couldn’t be happier I’ll for sure be back at precision buying another vehicle ????

anastacio aquino

When there looking for a truck sales man just say has just 2 trucks for sale and that it no help it all guess they don't need business

Jung A Kim

Unfriendly service. Don`t lie to your customers. Service and customer care are money. Don`t hate immigrants. we are all immigrants. All the employees are the face of the dealership.

Jeff Crooks

Very friendly and accommodating. Made the purchase very smooth.

Jaret Box

I booked in my 2020 Toyota RAV4 Hybrid for a service 2 package the day before. The dealer provided a loaner car, which was great! Service was done fast!

dev patel

Outstanding customer service...

Jeff Lapointe

I worked with Todd one of the salesmen there for over a month . Said the truck I wanted was coming done deal strung me along . To then say o I’m sorry we sold the truck we had coming in for you. Most unprofessional business I have ever dealt with . If your reading this shop in Winnipeg or anywhere else . Bunch of liars .

T Couture

This was the best car buying experience I have ever had. Jackson Patel was outstanding to deal with! Very knowledgeable, sincere, patient and professional. I drove from Winnipeg to purchase my new vehicle and would definitely recommend Jackson and the Precision team to anyone looking to purchase a vehicle. Thanks again for the second to none service we received!

Jordan Logan

Professional and friendly staff, pretty solid waiting area. Would recommend

C M

I've been going to toyota for nearly a decade and every time i am treated with friendly and prompt service. I've never had any problems with their shuttle or courtesy vehicles and the waiting room is comfy when I've chosen to use it as well. Most recently i was extremely impressed when a engine rebuild gave me troubles soon after getting it. They were culpable for the problems that arose, since it happend in such close proximity to them rebuilding my engine. The effort and length they went to in order to fix the problem they'd caused soon made up for it. They gave me a courtesty vehicle on the spot and so my plans to go out of town remained undisturbed as well as the whole week they worked on my car and installed a brand new motor free of cost. I am a loyal precision toyota customer and i always will be. Fellow father and brandonite, Chris Mykle

delaney nicol-samuel

Great Vehicles, Great Service, Great staff!! I've been a customer for over 10 years and whenever I've needed service or help finding my next vehicle it's always been a pleasure dealing with Jordan and the staff!

Elizabeth Harries

Very helpful, extremely friendly, got me in very quick for servicing.

Earl Barb Case

Friendly staff

Barry Walker

the only dealership to visit or to buy from in brandon

Ron Nordstrom

Our oil change and mud flap repair should have taken an hour at most. Over 3 hours later we finally got our vehicle back. I was frustrated that, if they were overbooked or understaffed and would not get to my vehicle at the designated time, I should have been notified when I dropped the vehicle off. On the upside, the service manager recognized my frustration and did not charge me for the oil change.

Alberto Dallari

Nice dealership

Brett

Another great visit to Precision Toyota Brandon. I came in for an oil change and check over on my Tundra. The fellas found some very vital safety concerns and quickly ordered the parts and repaired within a day. I was given a new Corolla as a loaner while Tundra was being repaired . A big shout out to the service team and my awesome sales guy Todd . Thank you so much , Precision always comes through.

Rob Rempel

I had an issue with a recall on my truck. The service manager, Bryan, took care of it over the phone. Problem solved. I like Precision Toyota. They always seem to have the right answer for my concerns.

Iris Knechtel

I asked for synthetic oil, but regular oil was used. I didn’t realize it until I read the bill when I got home.

Drew Rosteski

My sales experience was great. About two months after I bought my used car I had my first issue, and two months after that I had my second major issue. I was told my repairs would cost $1500 and of course the $2000 warranty I bought doesn't cover any of the expenses. I said to have the manager call me, he called the next day, was very condescending, I could basically see his eyes roll through the phone, he made me feel like it was my fault, he gave me the generic "it passed at safety so shut up" answer. I said seeing as how they do this for a living they should have told me the whole exhaust system was hanging on by a thread, sure it passed safety but might last month. He made me feel like it was my fault and that in four summer months I managed to rust out a whole exhaust system. He cut me off, and said that he'd refer me to my sales person manager and hung up the phone. The worst part of this experience was the rude 30 second phone call I got from Toyota's manager. The manager treated me like I was too stupid to write an online review. Needless to say I'll be spending my $1500 elsewhere.

Kim O'Brien

I drive two hours each way for my service appt with Scott. He is great!! Well worth the trip.

Susan Haverstock

Great staff and amazing service !!!!!

Bernice Boyechko

Excellent service.

Laird Russell-Yearwood

Anuj Purohit is a great sales manager, he knows his stuff!!! He listened to what it was we were looking for in a vehicle (we wanted to do something for the environment with this purchase as well as have all the safety features that would make driving less stressful). Anuj was patient with all our questions, helpful, courteous, professional; made vehicles available for test drives when it was convenient for us (stayed late a couple days to accommodate our schedules). Would give him three bonus stars if that was an option. On the financial services side of things Tracy Webber was brilliant, took care of all the paper work quickly and efficiently, explained it all in language that was both clear and concise (no surprises!!!!), imagine that! All in all a normally stressful experience was made almost stress free, by the staff at Precision and for that we are very, very, grateful.

Minesh Mehta

A one of the well managed place. Mr. Anuj's knowledge and guidance in deciding purchase was excellent.

Connie Pinkos

Excellent staff. Helpful and knowledgeable. Our salesman George was great to work with. Service department has always been good. This is our 5th car from Toyota over 20 years and I would highly recommend Precision Toyota.

Arshad

I had horrible experience there I saw Toyota Prius C on line and called in they advertised it at 19000 km but actual km are 34000 to get more info about it .sales person promise to dig it up and call me but he never called back I called second time and again promised call back which I never got Third time I called and agreed on a price around 12000 plus minus as I was traveling from Winnipeg Once I was there I felt totally unwelcomed after long negotiations I agreed on price of 12000 plus tax then sales manager come around and say there is 500$ documention fee once we negotiated about that then they come around and say there 225$ Additional fee as you are paying by credit card At that point I have to walk out If I still stayed he probably would ask me for rent for his building and his hydro bills also Never going again there and do not recommend any body going there as well

David Stralak

Ok

Kathy Stott

Went to look at a Tundra, had called to arrange a viewing and test drive 2 days before. Truck was dirty, wood in the box and was no longer as advertised, “was driven by the owner to the lake “ was not impressed will not go back.

Katy unruh

I mean really amazing service from the moment I walked in the door. My car needed immediate attention and everyone made sure I was taken care of as well as my car which will be ready soon. Parts were already in stock and i received a phone call within a very short time of leaving it there. So impressed!!

dustin tymchak

Ive purchase two vehicles from this particular dealership in the past and have nothing but stellar service from both the sales and service personnel. now im not a relative or a friend of one of the staff at the dealership, just a servicemen previously from the area, so this is not a bogus review for better star rating. Now recently ive been shopping in AB for a new truck to better accommadate my family, and have so far come up short with poor dealings with toyota dealers in Oil patch country. Frustrated from this i took a peak at their inventory in brandon MB and emailed their sales persons "Todd" and "Tracy" to help fill my needs. Within a matter of hours i recieved a call from him, and in a few shorts days i was able to get a more than fair trade for my 2013 tacoma (precision purchase), buy a 2016 tundra (my THIRD Precision truck) , and have it delivered in just over a weeks time (from that phone call!?) all the way from Brandon MB to Wainwright AB... This staff is ridiculously effective and were able to meet all my needs well within my budget (family man), they have definitely earned my business for the foreseeable future. And for the people whom have a bad review.... you genuinely need to shop around with the competitors and im sure you will see they are more than fair(extremely well priced compared) and an outfit above the rest.

Ryan Anderson

I try to buy locally, but it's tough when you can go to Winnipeg and get the identical new SUV for thousands less than in Brandon at Precision Toyota. Winnipeg has 4 Toyota dealerships so there's lots of competition. When I tried to get Precision Toyota to price match on the identical new SUV, they couldn't come anywhere close, so I bought it in Winnipeg.

Donna Kriger

Excellent, professional service! I would recommend this dealership to those in the market for a new vehicle.

Naveed Butt

Really great service. I ordered part for my toyota avalon and part was late because of weather or late delivery,.so I had to drive back to thompson. So they did not charge for the parts and shipping. It was small a amount and I believe NICK bazilwich paid. I really appreciate your service..

Jerry Orisko

Have to love this dealership. Sales staff (GEORGE) was fantastic. Honest and respectful, would have to say the best sales person we have ever dealt with. Vehicle was ready on time as well. Every other staff we dealt with was friendly and helpful. Great service has never changed there over the last 20 years. Keep it it up Precision Toyota.

Nick Hrominchuk

Service & work performed on my truck was excellent. Staff & service manager very helpful and accommodating. Will certainly recommend Precision Toyota for service & vehicle needs.

Jodi Bootsman

I only let Toyota service my car!

Rob Munday

Amazing service and customer support, we've purchased countless vehicles from precision and will continue to do so!

Ovbokhan Emmanuel-Ogedegbe

Amazing customer service. Love my new ride thanks to your team. Good job guys!

Margy Cherkas

Exceptional service. Warm, friendly staff who are happy to be there. Not one complaint. It is a pleasure to go there. Happy with my car service. Reliable and trustworthy. Love my Toyota Corolla.

Steven Kopp

Just bought a 2020 Rav4 hybrid, absolutely love the vehicle so far. This is the 4th vehicle we have purchased from Todd at Precision Toyota (previously purchased a Tacoma and two 4 Runners). Todd is always an absolute beauty to deal with, as well as everyone else I have dealt with at this dealership. The service is second to none. Looking forward to many more years behind the wheel of a Toyota.

Bryce Warnica

It was good, I actually prefer to service my other vehicles at Precision Toyota that are other brands.

Mark T.

Bought my new to me vehicle from Todd about a month ago. I must say, best dealership experience I ever had. Everyone I had the pleasure of dealing with, was great. They actually care about the customer. I am definitely recommending them to everyone. (Side note. My last two vehicles were brand new from other dealers.)

Ken McDonald

Just working on the new precision Toyota... it's going to look awesome after we done this bad boy

T Socialapp

Poor Service ????

Angela nakonechny

Friendly. Great staff .sales etc . Have multiple Toyota vehicles and always have had fair prices and customer service top notch after the sale . Will continue to use service department when needed and todd in sales when time comes to purchase again . Cory

Sonja Blezy

Previous experiences with Precision Toyota have been excellent, however, this past time I had driven 2 hours for a service *covered by warrenty* which got missed and they only did the oil change.. which I ended up having to pay for out of pocket because the Service that had gotten missed was valued higher than the oil change. A day off work and a 2 hour drive for an oil change..

Michael Hengen

Great service.

Al Hachkowski (Vino)

Very nice to see

Deepali Pandya

Best Dealership in Town !

Ezra Beyene

Very reliable services and sales people are so friendly and patient Keep the good service

C Nevs

Best dealership in the city. Love the atmosphere in the building. Sales manager was nothing but professional and more then accommodating.

Brad Munn

Precision Toyota goes above and beyond to fulfill any of my driving or service requirements.

Marie Muswagon

Theyre so nice ...dont even really got to ask them..psychic on being nice there. 5 STARS!!!!!!

Margy Cherkas

Exceptional service. Warm, friendly staff who are happy to be there. Not one compliant. It is a pleasure to go there and happy with my car service.

BluesGirl

Why charge $40 to tell what a check engine code is? It only takes a couple minutes. See my review of Shilo Automotive...no charge at all for telling me a lot more about the check engine code.

I Marconi

We had a wonderful experience at Precision Toyota and picked up our new 2020 Toyota Highlander Platinum in Moon Dust color today. We would like to thank Anuj and his team for working with us since we traveled about 1000 km from out of province to get it. Well worth the trip if you are in the market for a new Toyota.

Wayne Alexander

Excellent service. Friendly staff. Their carwash staff could be a bit better at their job though.

Wayne

Great service

Jim Ferguson

Greeted well at the door and set up for service quickly and efficiently

Ken Holder

Excellent service great salesmanship letting you know what your vehicle is all about. Can’t wait to enjoy many experiences enjoys with my new vehicle.

Judy Peters

Very friendly and polite staff, they have a great team working there