Reviews of Fowler Hyundai (Car Concessionaire)

Chintan Patel

Worst customer service. The lady was rude when handing over my car key. They charged more than $85 just to looked what's wrong with my car. Wow. Unbelievable. Won't recommend anyone to buy. They never call you when your vehicle is ready, I have to phone them to find out. Very unprofessional. Never visit them again.

Gordon Mclean

I arrived five minutes early and the door was opened for me as I drove up. A recall was mentioned by the service advisor and a stone chip repair was added to the work order. I was called four hours later and the oil change, recall and windshield repair were done along with a complimentary car wash, good job.

Chris Teichrow

Who needs to go to the happiest place on earth (Disneyland) when you could be spending that trip money on a Hyundai!

M. Cress

Would not recommend purchasing a vehicle here. I purchased a 2021 Hyundai Veloster N in May 2021, and I noticed the day after delivery that there is paint drip on 3 of the 4 wheel wells, and what appears to be damage to one (pictured) as well. The dealership told me they could sand off the paint drips but offered no solution to what I was told was the inner edge of the fender/wheel well not being properly rolled in. When I have mentioned that it shouldn't look like this, their excuse has been "well we don't have another Veloster N to compare it to, so we aren't sure what to say" but quite frankly, no brand new vehicle should look like this, and this sure wouldn't pass an inspection to be put on the showroom floor like this. Very disappointed with service when dealing with this as they have never followed up on offering to do ANYTHING about it, and the limited interactions I have had with them, the service department has been incredibly rude to me in my concerns about a brand new vehicle and the quality I should have received. I also approached the sales manager about this and was not even offered an apology. Sales process was fine, but after sales service here is abysmal and I wouldn't ever recommend Fowler to anyone that I know when purchasing a new vehicle.

David S

Excellent customer service!!! Pierre was wonderful to deal with and made buying a new car that much more enjoyable. Great job all around from sales to financing. Thanks

Dakota Johnston

Above and beyond service! Personable staff!

G m M

Good flow

Luke Delaney

Quick to respond to my initial queries. Friendly and knowledgeable salesperson. The entire process from test drive to delivery was quick and seamless.

Erin Eggie

Loved every bit of this experience from beginning to end Kevin was great to deal with and was so fun. Loving my new car and would definitely recommend to everyone I know

Nboutall Boutall

Very good service, Eric was very patient with us through all the visits & questions, what he was unsure of he got answers very quickly, the dealership as a whole was very helpful, the body tech did a great job with the nano ceramic coating which will keep our palisade looking sharp for a lot of years. As a whole we are very happy with Fowler Hyundai

Tracy Bates-Wark

I found, test-drove and purchased the most beautiful car of my dreams at Fowler Hyundai. I absolutely love it. Yes love. Strong words are needed when expressing my feelings for my 2022 Tucson. I could not have been helped more by Kevin at the dealership. Both my husband and I went and spoke to him, and not once did he only speak to or direct information to JUST my husband. He was respectful and kind, and customer-minded. Kevin was a knowledgeable, informed, and respectful, customer-driven salesperson. I would highly recommend seeing him for any questions regarding purchasing a Hyundai vehicle. Go to Fowler Hyundai and get yourself a beautiful new vehicle, you will not regret your choice.

Shane Pottinger (Crohm)

Whether we buy here or not Blair in sales and the entire service team treat us very well every visit.

Tarun Gupta

I wouldn't recommend anyone to prefer this dealership for there auto body work. The employees are not good with the communication behavior. Also, they don't even bother to inform customer for any update it's just customer who needs to call them again and again to know what's going on. Having a such popular brand Hyundai linked with such unprofessional workers doesn't shows a good image of Hyundai brand. Therefore, sometimes the person behind the call don't even tries to listen what customer is saying. Even they always try to prove themselves good but in reality they are not good at all according to professional work standards. All in all it was a worst experience dealing with such unprofessional dealership. Also, in the end I had to take my claim back just because of they were delaying the case from 2 weeks to another 2 weeks. Disappointed with the failure of providing good service to customer. Lastly, I couldn't find 0/-1 rating option that's why I have to rate 1 otherwise I wouldn't have even rate them for 1.

Kevin Potter

Always friendly no matter which dept I’m dealing with Very knowledgeable staff

Hank Jackson

The staff at Fowler Hyundai have been great to me. The customer service went beyond the purchasing of my vehicle. Thank you.

Don McKibbin

work was done on time and Fowler's even washed our vehicle for us!

Anastasia Pevtzov

Great team, awesome service. Rob Fowler is a great owner and a great business man. It is nice and easy to communicate with Fowler Hyundai about your vehicle. They will try to find the best vehicle that suits you and your family. When you hear from the owner of the dealership about vehicle features and specification; there is no doubt that Rob knows his inventory from inside out. For me, it means that Fowler Hyundai wants to keep their clients happy and feel welcome all the time.

Matt (Calibur)

I know people who bought vehicles here, they seem happy.

Angela Kennedy

Enjoyed the welcoming environment and that they tried to find the best fit for me! Happiest in my brand new beauty! Thanks Pierre!

Danna Rudniski

The whole experience was fantastic! Kevin spent so much time with me making sure I knew the ins and outs of the vehicles I was interested in. The Dealership itself is so personal and welcoming! Thanks Fowler Hyundai!

Yvonne Williams

Always great service at Fowler Hyundai. This is our 3rd time purchasing a vehicle at Fowler. We even returned to Brandon to purchase our new 2021 Tucson despite now living in BC. Thanks to the awesome team at Fowler.

Brenda Russell

Excellent customer service in all departments! I am from out of town and they try to accommodate service appointments for when I am in town even with short notice. They also have a no pressure sales team.

David Cyrenne

Another great experience at Fowler Hyundai. I've bought a new car, had work done at the body shop and service department, and just now bought a used vehicle from them. Always top notch, thank you!

Johnathan Lee

Went in to get my girlfriends fob re programmed for her Tucson. They had her vehicle for 45 mins, didnt re program anything and charged her 80 dollars for no reason. Terrible service, lack of explanation from the service department about why they couldn't re program the fob. Overall worst dealership I've dealt with.

carrina rinn

Amazing customer service that has carried on past just getting the sale.

J Nehring

Service was exceptional!

Brian Cross

Hands down the best service, family environment I've ever had the pleasure to be around. The people there are amazing. I just bought a Tucson from Fowler Hyundai and it's awesome! I couldn't be happier. Thanks Fowler team!

The Cringe

Gurmeet was very knowledgeable and the whole team was very helpful. Great experience overall!!!

Edith Wilson

Very satisfactory. Timely.

Bev Eastcott-Leach

Great staff that are very helpful Love my new to me Santa Fe and Blair and Scott were fabulous Really treated me like family and took care of everything Definitely plan on purchasing from Blair again He took my wants and needs and found the perfect fit for me and my 5 year plan ????

Darlynne Smith

I stopped in to look at a vehicle; I had called ahead about it. It was ready with plates on it ready for a test drive. The salesman had lots of info on it as far as features and fuel mileage. I felt I was treated very well with people who were helpful, knowledgeable & tuned in to my needs. Thank you Kevin and staff. It was a positive experience and I am loving my SUV!

NCare IT

Worst dealership experience. Rude staff with no explanation. They only believe to rip off people and make money. Well, Best of luck.

Sagar Soni

Worst experience, waste of time and money.

S B

Horrible experience. New to Brandon and visited to look at trading up my vehicle. I was pleased to see their “no haggle” pricing but was quickly shocked to find they were offering a trade in value nearly 45% under market value on my car. Laughable while incredibly insulting. It’s safe to say I will likely never enter their building again as i can only view them as unethical. In my eyes the stereotypical rip off used car salesman mentality is alive and well at Fowler Hyundai, they truly are in the Mad Men mindset. Once a business exhibits a lack of ethics, I presume that’s the case in all its departments so would not visit another Fowler’s I’m afraid. Customer lost for life Fowler’s

Kelly Rudnicki

We were quoted $1200 worth of extra work that needed to be done over a warranty issue. Being a mechanic myself. The work requested didn’t make sense. Got a second opinion from another Hyundai dealership. Work was done. Bill came in at $0. No mention of the extra work needing to be done. Fowler trying to take advantage of a female not knowing better. Upselling work to try and recoup some costs of the infamous Elantra motor issues. Not the first I’ve heard of this.

Michael Charette

Was recently at Fowler Hyundai for an unexpected service visit (flat tire) and got extraordinary service. Super busy day for them that day and they still gave me their full attention, made it all work, and went above and beyond in their service. Really pleased!

Karson Turpie

Good service but they left my vehicle window rolled down when it was snowing.

Michelle Janz

Worst service you will ever experience. Service staff were condescending and gave horrible customer service. Would definitely not recommend going there.

Jocelyn Penner

We are very impressed with the service and super friendliness of everyone we deal with.Defiantly 5 star service.