You will be able to see all the information of people who are purchasing the services and products of The Tire Terminal (Car Concessionaire) near to the territory of Brampton (Canada).
At the moment this business gets a rating of 4.4 stars over 5 and that score has been calculated on 127 reviews.
As you can see its rating is quite positive, and it is based on a very high number of opinions, so we can say that the score is very faithful. If people have bothered to give their opinion when they've done well, it works.
As you know, we do not usually stop to put reviews when they are correct and we usually do it only if we've had a problem or incidence...
This Car Concessionaire is included in the category of Tire shop.
I will say first and for most, the prices here are great. I’ve used the tire terminal twice for new tires. I understand that it was change over time for a lot of people, but the first come first service policy has a lot of flaws. I got there at 7:45 on a Saturday (before opening) there was still a line up out the door. I was told it wouldn’t take more than 2 based on my spot in line. 4 HOURS LATTER was my car done. (New tires installed and winters taken off). Four hours would be acceptable if that was the time I was given when I dropped my car off. Beware if you go there bring a book, a snack and a sleeping bag. The 40 dollars I saved going here based on their prices was not worth the wait.
My tire blew out and Tire Terminal was courteous and helpful, providing me with various options for my vehicle. The tires were ordered and arrived the next day. The shop provided fantastic service, super happy all around.
Great service, honest and decent prices. Don't forget your locknuts!! Service guys were polite and helpful. Would recommend for anyone looking for some professional work.
First time trying and very satisfied. Will be back and I have already spread the word. Excellent service! Professional, efficient and fast.
I would recommend the Tire Terminal to anyone. They took great care in getting me the right products. Andrew went above and beyond to make sure I got my winter tires on. Thank you!!
Staff were nice and helpful
I can here to change all 4 tires of my SUV. They provided me with an online quote and walked me through the entire process, they did not try to upsell anything and gave me competitive pricing. …
Best place to get your tire's done great service and also great employees Denny from Lambert oil ????????????????
Go elsewhere. I simply called to request pricing on a tire swap and whether that price included rotation. The person I spoke with was extremely rude and condescending, speaking to me as if I was a child. I regret not getting his name but he was working at 3:00pm on Friday Oct. 16 and I hope he's spoken to about this. I was instantly turned off by his tone with me and would never bring my service here nor would I recommend this place to any family and friends. Great job on losing not one but many potential customers through a phone call.
If you have a vehicle with sensitive steering I'd say go elsewhere for balancing. These guys charge a fair price of $15 per tire for balancing. However... I had consistent vibration at highway speeds. I had the tires balanced at this shop and the problem existed after they balanced them. Naturally, I thought my car must have mechanical issue. I took it to a European shop to have it looked it. My car did not have any mechanical issues... except they rebalanced and rotated the tires. The problem was gone. Although Tire Terminal charges a fair price my money is wasted as I had to get the same job done twice and spent twice the money.
Complete trash experience, brought in a BMW 535xi, to replace all tires. When the vehicle was returned, the 19’ M-Sport rims were scratched, as though it was dragged or rushed while driven, deep NEW scratches on 2 of the rims. They refinished the rims in a hyper silver color when the original was alloy and refuse to fix it, watching the rim in the sun and attempting to convince me it’s the same (to this day it stands out), the nitrogen caps were replaced on 2 rims with standard black plastic caps. The new tires had a slow leak and triggered the sensors. 1 STAR IS TOO MUCH.
I haven't purchased winter tires in a very long time, I forgot how long the wait was. I went Saturday morning, got there for 7:15am. They opened about 15mins early since it was cold, thank you. It was a 2hr wait for my car to be completed. Customer service was solid. But due to the season, and how popular they are, be prepared to wait long or be sent home due to how many people are in line or are waiting to get their car
Surprisingly found these guys through google when I was searching for a store with reasonable price for Micheline tire. They were very helpful and professional. When other leading stores were pricey, these guys were at least $50 lesser for each tire..
Excellent service ????????????
Great service. Full disclosure pricing. Long time 20+ year client and never let down. These guys have everything you could ask for in terms of variety from different manufacturers and cant beat their prices.
This place is amazingly efficient. Basically I was in and out in 20 minutes from the moment I walked in. I was able to balance and install a tire on a new rim (old one was damaged). I particularly am impressed with their system of dealing with customers and general customer service. Way better than the big box stores out there for service.
Best place for tire new tires or tire service! Good price 5 more stars for great customer service! Imran went above and beyond to figure out a problem with my tire.. Gave me best solution. I'm very happy with their service.
I have dealt with Tire Terminal in the past on a few occasions and was very pleased with the work done for me. My last visit was not too recent, but remember having them put a patch on one of my tires after I got a screw puncture from Metalogics Inc. I am very pleased at their expertise and great service when I had my tire problem back then. I have always recommended them to others and hopefully was able to offer them a few more clients to serve.
Staff was very knowledgeable, friendly and fast. Josh recommended me the best winter tires for a great price. Overall superb service, will definitely be coming back here and suggesting The Tire Terminal to all my friends.
I’ve been going to the tire terminal for years now. The service is awesome. I went in today and saw Josh at the counter. I was in and out within 30 minutes. I highly recommend the tire terminal to all my family and friends. Top notch.
Considering we use the Tire Terminal for all our tire swapping jobs, every time the job is completed we are nothing but thankful for the outstanding service. The mannerism and polite respect from coming in to greet us before the job, and the dedication while on the job surely goes to show that every employee was trained very well. We will continue to use the Tire Terminal for all our tire services and we extend this review to anyone, letting the public know they are dependable.
Been coming here for years , wouldn't trust anyone else with my fleet
Staff is very friendly and helpful. Went in to get a tire balance in the winter bc my tire was vibrating, instead of them charging me the gentleman looked at my car and noticed it was just snow build up and told me to get a car wash first. Turns out that's all I needed! As a female I admire the respect and honesty of the men who work here as I could've been easily dupped into purchasing items or services not needed. Thanks for being honest!
Great service, friendly staff. Got there at 7.30am and there was a queue already. It was cold, but had to see it through to get the tires done and get to work. Prices and very competitive and they do a good job.
Very punctual service. Great people. Would definitely recommend!
Great selection, location and price.
Best place to buy tires. Family owned business, guys at the front are very helpful and only sell what you need.
Gentlemen at desk being as helpful . Will update experience on service an efficiency after tires are installed.
Tried to resolve the issue:), Happy you guys ended up helping Dave. Thanks
One of the best tire shops I have been too ever! I will never go anywhere else for tires anymore.
Service was on point! I would comeback again to purchase winter tires from here. Amazing service!
Good Price, Good and Fast Service,
I've been going here for years, and they are by far the most honest shop I've ever been to. I once went in thinking I needed about $1000 in repairs, and they told me I simply needed a wheel alignment. Their prices are fair and their work is second to none.
Excellent prices, mostly friendly staff but this year they seem to be having problems serving customers in a reasonable amount of time. Brought my Mercedes there and was in the waiting room for over 3 hours. Appears on that day that both their balancing machines broke down and my tires had to be taken to another location to be balanced. The next day I brought my Volvo there (this was simply a swap of tires - all on rims already). I was there for over 2 hours waiting. In total I spent 5 hours for 2 cars which I find unacceptable for a person with a busy schedule. If it wasn't for the great prices and mostly friendly staff, plus previous good experiences I would have given less stars. Hopefully they will redeem themselves in the fall! :)
Mike De Sousa hands down took amazing care of me. Set the truck all nice with its new set of tires. And he went beyond on explaining other tire selections. …
I've been visiting Tire Terminal since 2017. I highly recommend their services to friends and family. They are professional and quick to service my car. Other places you would end up waiting minimum 2 hours just for a seasonal/winter tire swap. This place gets it done in a Jiffy. Also, they offered the best winter tire/Rim set out there. As everyone knows winter tires are not cheap. This place gives you the best price for your dollar. I wish I had known this place earlier, because other tire places your pretty much wasting your time and money. Once again thank you to all of the staff, for your kind and professional can do attitude and efforts.
Ended up blowing my tire, came to the Tire Terminal and was so easy and not expensive to quickly get me back on the road. Highly recommend.
Honestly blown away messaged Mike 10:15am for a specific tire not only was he able to source tires, he was able to beat every price other buddies paid. Did I say tires arrived literally less then 2 hours later, Thank you Mike will be buying more tires through Tire Terminal ????????
Spike through my tire tire on a Saturday morning. Mike and the guys were able to locate a very odd size tire and had me up and running even after closing up for the day. Its that kind of customer service that keeps me coming back. Above and beyond.
Best sales and service in town ...great place
Excellent group of people with awesome customer service. Great prices as well! Sold me the tires I needed for my personal use without trying to upsell me on tires that weren't necessary for my needs. Was told it would be an hour and a half wait and was done within the time frame so I appreciated that as well. Great experience overall would definitely recommend.
Super fast tire replacement. Decent price. Would use their services again.
Friendly, professional, curious, fantastic service
Unfortunately I blew out one of my tires on a pothole nearby. Luckily the they were open and had a tire in stock that fit my car. Extremely friendly and helpful staff got my back on the road in less than 45 min.
The service is of top notch. Staff are professional and friendly. One thing which surprised me more was that " I was in and out in 45min". Highly Recommend ✅
They did a good job on my tires. Got new tires at a fair price and got them done fast.
First time customer here. Very, fast & friendly service!
honestly .. great staffs and variety of tires sold and installed here for an affordable price.
I find Tire Terminal always the best service, least expensive and quickest place to get tires. I have going here for years and every time I need tires they are the lowest price, I can always get an appointment right away.
Unbelievably good service. These guys went above and Beyond. We worked with Mike DeSousa and the level of hustle was incredible. He got us a very rare set of tires that no one else in the country had and he did it on a Saturday morning, very early, no questions asked. Highly recommend this place.
You guys are the best, needed new tires, no waiting , love it.
Fast work but they didn't call me when my van was done. I could have waited a lot longer
Rude guys at front desk! Be aware
well to start this was my first time at the Tire Terminal. I've seen a few posts on social media and figured since i bought new wheels i needed somewhere to go to get them put on. As i arrived a gentleman named Andrew was professional and greeted me and quickly checked me in and before i knew it my truck was done. In and out within 20 mins! Amazing as i went on my lunchtime. Not crazy on giving reviews but felt like this place really needed to be recognized. My truck looks great thanks to these guys and ill definitely recommend them to everyone.Thanks again!!!!!!!
Excellent service. I had a bolt wedge into my tire and called Tire Terminal to see if it could be fixed. Their phone service was fast and friendly and when I brought my car in, they let me know that the damage was too much and that the tire would need to be replaced, which they did in a timely manner for a fair price. I'd highly recommend them!
I was shopping for the tires online and found great prices at Tire Terminal. It was Sunday and Monday morning I got text from Andrew. He was great in communication and showed me different options I had. Very hard to find such a great customer service. Next time I know where to go; Tire Terminal with Andrew!! Best luck Andrew
Phew the wait time!! I mean go on Saturday if you can wait for ... well your guess is as good as mine because they really don't give you time .. came in at 8 am was told to come back in 2 hours to get your vehicle.. came at 10 am .. said it will take another 2 hours ... at 12 am another 2 hours .. got my car at 2:30 pm . So from 8 am waited for more than 6 hours! What's more frustrating that they don't issue you any ticket, or a time frame so when will your turn come? you have no idea of knowing... The sitting area is comfortable. The service itself is good. Its too early to say anything about the winter tires . So far so good. Staff was bit rude but that's okay they had a lot on their hand ... Would have been a 5 star if they can have a system of waiting time in place when you can get at least an idea when you will get your car back .. If you want peace of mind go on a weekday. Edited: Came for the winter tires. Yes too much traffic there at your desks.
Quick efficient and professional...nuff said
Great prices on tires and fast service. Clean new place has a decent waiting area
I recently had my car serviced at the dealership and was advised that one of my tires had to be replaced. When I called back to get a quote and I asked which tire it was they wouldnt tell me... only mentioned the cost of replacing the tire. I decided to get a second opinion and Tire Terminal came highly recommended. I went and discussed my issue with Andrew and he did a visual inspection and advised he couldn't see anything wrong. Andrew went a further step and said he would take the tires off and check to really make sure nothing was wrong since the dealer did say one had to be replaced. The guys advised me NOTHING was wrong with my tires and they did not have to be replaced and decided to rotate my tires for me since they were already off. Thank you to Andrew and associates for saving me time and MONEY from not following what the dealership wanted me to do...spend money on one new tire. I highly recommend Tire Terminal for all your tire needs because if they wanted to they could have also lied and said I need a tire just for the business but they didnt...and now they have a customer who will return because of their honesty. Thanks again Tire Terminal!
Went here to get my winter tires switched. My tires were on rims. Generally a 10 min job. Arrived at 1 pm and they said it will be 2.5 hours. After 3.5 hours, they said it will be another hour. Unbelievable that it would take 4.5 hours to change tires when the estimate was 2.5. Waste of time visiting, never again!!
Your not going to find a better place in Mississauga to take care of your tires. Their prices are very reasonable and are probably the best prices in the GTA.
I had a flat tire and also a ruined wheel. I texted them, got everything sorted out and was given an accurate and fair quote immediately after a few quick and painless questions (thank you Andrew!) the boys at the front are swell guys, and I paid a low low rate for parts and labour, it was not bad at all. Nothing extra was pushed on me either and they fixed my wheels in what felt like less than 20 minutes. Go with these guys if you got tire problems or whatever else they can do for you, they’re top notch. Highly recommended.
Excellent customer service definitely will shop there again Mike at the desk was a huge help thanks Tire terminal!
Very professional. Super fast. Best tire place I’ve been too.
Love these guys, they do both my commercial truck tires and my personal vehicle. I've done business with this tire company for over 10 years. A1 service. Big thumbs up!
Great, awesome service! I was really impressed how well Andrew handled everything from start to finish, including my long and frequent questions. Lol. He was Personable and always professional. Everything was clearly explained to me, and the wife's, satisfaction. Prices were very reasonable compared to industry standards. Even the mechanics were accommodating and very nice to deal with. Overall, I would highly recommend them for any tire needs. Peace
Fast in Fast out, services exactly as Described
Great service and these guys do their work quickly because they have multiple staff members working on your vehicle at the same time. No 2hr wait around like the dealership or other Tire places.
In and out in under an hour. Everyone had masks on. Felt safe.
Been going there for years. Good prices. Prompt service. Bought several sets of tires there. Once I wasn't happy with some winters they recommended and they swapped them out the next day no questions asked. Good people.
A very quick service and the prices too are reasonable.
Minimal waiting time, I was able to see the tire first before they were mounting them on my car. I love the video cameras in the waiting room that show the work area. I will recommend The Tire Terminal and definitely come back with my other car for tire services. Nov 2021 update: The service is second to none. I had my appointment booked two weeks ahead. Remember, it is the busy season for winter tires. I was in and out within 45 minutes. The new winter tires were mounted and the summer rims bagged and stored in the trunk. This time I opted for pressure monitors. One was not syncing with my car, but Tire Terminal first checked the sensor and then replaced it at no charge and no waiting time, even without an appointment. I recommend these guys to any one who is looking for new tires and rims. Great Job done, Thank you.
Great place with great service! The guys at the front desk were super nice and helpful in making sure I was being taken care of. A very pleasant waiting room.
After several attempts at other tire companies, I found Tire Terminal. They had my exact tire which weirdly, I couldn't locate in most other places. They where fast in terms of assisting my needs, attempted to find a more economical tire …
If you want to change your tire in Mississauga this is your place to go very good prices and they have good connections if no body able to find your rims and tires try the tire terminal in most cases you will not be disappointed.
Timely, efficient and proactive. Cares for their customers. Honest business to deal with. Expect excellence at all levels.
Great service and staff.
Installed 4 all seasons on my sisters Mazda CX9 255 55 18. I phoned around to afew different tire shops around my area, Tire Terminal had the most helpful staff. They ordered my tires, called me when they came in a day later and I brought in the car for installation. By the way... they are the best price.
Fair prices, good friendly staff. I've been dealing with TT for around 6 years. Their new building is very nice and well equipped.
Super friendly and professional. Good selection of winter tires. They don't try to up sell and prices are hard to beat!
Took some tires to here to get mounted and balanced. They had to take off old tires from rims and put new tires on to those rims and install onto my vehicle which they did for an exceptionally low price of 20$/tire...can't beat that! It took them a little longer than they estimated but other than that I was very pleased with the service and highly recommend this place for tire service.
I bought new tires for summer but they did not seal properly after 2/4 days tire was flat because there was no sealing properly on rim thanks God I was not on highway
This is my first time ever putting on Winter tires. Tire Terminal has been extremely helpful. They have been very patient with answering my millions of questions. Employees are very supportive and knowledgeable. Special Thanks to Dave for being patient with me. I would recommend Tire Terminal any day.
Friendly staff and quick service on a Saturday and not too busy which is good. Andrew got me a great deal on four tires and they'll be put to a good test when I drive to the Maritimes. Very happy . You can't beat thier prices. Check them out.
I am very impressed with Tire Terminal. From inquiry to checkout, all individuals I dealt with were very professional, friendly, and more than helpful. I highly recommend them if you are looking for tires and a good place to get them. I know I will be back for all seasons in the spring.
Super fast installation of new tires. Best price for my tires I could find. Very professional front line. Fantastic waiting area with CCTV monitors of your vehicle being worked on, TV and vending machines. I imagine wait times are quite different in November / December as everyone waits until the last minute.
Service is quick, fast and reliable. Tire price are competitive match to market. I had high end car so had to pay little extra for runflat tires. I also got allignment done. Person is very knowlegable and gave me detailed report. Thanks and will visit again
Always Great Service
Been going here for the past 5 years. I work down the street, so I drop it off first thing in the morning and usually pick up by noon. Always been great service and excellent pricing. These guys are great
Good place to buy your tires. I've purchased several sets here over the last decade. Consistently competitive price and good service. I was not satisfied with a tire they suggested once and a rim another time. In both cases they made it right with no hassle. Good people.
Great place to get your tires done both commercial and personal vehicles staffing incredibly kind willing to help! I refer everyone i speak to !
Went in for a new drive tire but all other ones on my truck were getting worn down. So tech suggested a used tire sane size of course thus saving me $770CND Yes goody gumdrops. Need to reward them with beer of course.
Large well established place for your Tire needs
Highly recommend this for tires. Staff is friendly and knowledgeable. They have a nice waiting room if you need it. Usually I just drop my car off and pick it up later. Prices seem to be good and they have different options at different price levels.
If you’re looking for winter tires ... Tire Terminal is the place to go!!! Recently got winter tires installed on my car at Tire Terminal. Delt with Andrew, he was amazing!! Made sure the correct tires were ordered and ready to install when I came in. Thanks Andrew for the great experience. See you in the summer :)
Good people working and fast service.
Everyone is super friendly and helpful. Never had bad service. Always have my car ready before the expected time. They have missed a reminder sticker on my oil change once or twice but that's that's minimal.
Called in for information spoke to Micheal and he was very helpful, very knowledgeable about the products and parts that i needed. He was very well spoken and extremely polite. I would certainly recommend the company to my family and friends
Fast friendly service. Very reasonable prices.
I'm buying my tires from this place for about 15 years and I am always been satisfied with a product they recommend as well as service.
Really great experience with the team here! Andrew and Trevor (and a couple of others) were very professional and responsive to my concerns. They went above-and beyond my expectations when my new rims didn't fit over my brake calipers and a …
Fast service for busy season and reasonable prices!
Guys are great. Especially Mike. He takes care of you as if you were family. I have sent family and friends to see him and honest they have been super happy. Thanks Mike for your great service. Prices are fair and as long as they remain that way ill keep recommending this place.
Great people, service and price. I have purchased 5 or 6 sets of tires from them, never disappointed
This Sunrise Freight System Brittania yard.
I’ve been the customer for some time. It is a decent place to buy/swap tires. Proximity to my workplace is a big plus. I work with the GTAA and many of our departments bring the vehicles for the tire service here. Usually, there are no complaints, however, my latest experience was a bit ruined. I usually bring my car over here to swap the tires and have them stored for the season. After the service, I noticed a charge for the TPMS Reset which was around $20. My 2016 Honda Civic EX is not equipped with the TPMS (only U.S. models are). When asked the gentleman who issued the invoice, he started arguing with me by saying that my car does have the TPMS. Long story short, the charge was reversed and the gentleman apologized for charging me for the TPMS reset. Although he was still adamant that my car was equipped with it and added that the TPMS on my car can be reset with a button under the steering wheel. I’m still looking for this “button”. As for the tire storage, the price I currently pay for 6 months used to pay for all 12 months of storage. Quite a spike, if you ask me. Maybe it’s time to look for another tire place.
I have got tired replaced by them twice. I was informed that I should call before coming in to make sure it's not a long wait. They told me it wouldn't be long but 2 hours in and I could still see my car sitting outside. Make sure you don't have any appoints around the time you want to change tires as it can be very uncertain. Also I felt that the staff was a bit too casual. It could be helpful to be a little more professional. Also, any company I have reached out has always just asked for the car make and model and can tell me what tires I would need. Unfortunately tire terminal does not have access to the program that enables this and you need to know your tires before going in.
Went for winter tire change and purchased a new set of rims. Best price out there. Staff are friendly and services are fast and ????.
Best price and Friendly staff..
I was very happy with my service at Tire Terminal. I went in last week to get new winter tires. I am pleased with the job done and happy with the wait time (about 1hr). The workers at the front desk were also all very friendly and helpful. I purchased new winter tires and had them installed all for a great, affordable price.
Very good. I had appointment and I did not wait to much
Great prices and selection. They treat you fair and come across as honest people! I am a 3 x repeat customer. Quick and efficient service as well.
Andrew offered excellent service. We had 3 cars done today. Winters taken off and all season put on as well as a new set of tires for one car. Prices were great and service was fast. Highly recommend them.
Great group of people. Been using them for years. Thanks again for the great service.
Was their today...in and out in under an hour...great prices and service
Great experience, great service, they made my son very happy. Put 22’s on his Caddy, other place said it was impossible. They made it happen! Highly recommended. 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Friendly Service from everyone. Professional. Awesome customer experience. I priced around and no one comes close. Impressive facility. I would highly recommend going there. Thank you Andrew. Next set of tires i will be coming back #1thetireterminal
Very helpful staff , reasonable prices and quick service. The website is very clear and intuitive to use.
Professional service from phone calls, at the counter and in the shop.Plus best prices around. My new tire shop.
I had an amazing experience. Andrew was polite and extremely accommodating. I must’ve tried at least 5-6 other places that couldn’t help me but, within minutes, he had what I needed. All of the guys at the front, as well as the fellow in the back, provided wonderful service and were really friendly. I highly recommend.
Fast response. Quick quotes . Great customer service. Will be back in the spring for summer tires
Make sure to get your winter tires before it snows. Tire Terminal has the best selection of tires in town! Big or small Tire Terminal has them all. Make sure to see Andrew Murphy and tell him Mississauga Hockey sent you for extra special pricing!!!
Majority of the team here shows compassion for the business ethic at all times. It is appreciated. Keep on Rollin.
Very impressed ! I called Andrew on Thursday with a request for new rims and tires for my 2017 …
Excellent service, no waiting to be served, excellent customer service.
The prices are fair, but it does not justify waiting 3-4 hours to change 2 tires. We were told the wait time would be quick, around 1 hour.. can front desk at least recommend to drop the car off and come back? It is a Thursday afternoon, there's no reason why this simple service should take this long. Also, watching the mechanics just walk past your car on the surveillance is just agonizing. It was clear the service isn't completed on a first come, first serve basis - 4 people who came after me left before me. Currently writing this as I sit in the waiting room.
Initially, I went to another tire shop where they said that my tire with a nail in it was unrepairable. When I went to Tire Terminal, Andrew was honest, professional and knowledgeable. They were able to repair the tire at a reasonable price. Taking care of your car as a female can be very frustrating with dishonest vendors. I absolutely will be coming back to to this company for future repairs/replacements.
Wayyyyy expensive, told me $50 over the phone for winter tire change, charged me $90. Disappointed!!
Amazing service by the guys at Tire Terminal. Mike was a great help in making sure everything went well with my tire and rim installation. I had a small issue and without hesitation Mike made sure it was resolved immediately. He kept in contact and made sure that it was resolved and kept me up to date with the progress on my vehicle. These guys communicate well with their customers and are a great help. I would recommend them to anyone.
Awesome service. In and out quickly
All i can say is Honest people, good customer service and best place for new tires, tire rotations. whether its car or semi tractor trailer.
I have mixed feelings about this place. The good thing about them is that they performed the service I asked for, they put on my winter tires with no functional issues. Additionally, the prices were very fair/decent and the guys working at front desk seemed to know their products well/could speak intelligently to winter tires - they didn't try to unnecessarily up sell me on a more expensive tire, instead, they went over the options and let me pick. I liked how honest and non pushy they were during the sales process and as a result, I saved a lot of money from what the dealer would have charged. However, the wait time was absurd. I got in just after 8 AM and didn't leave the shop until 2:30 PM. Normally, I wouldn't be so bothered since it is busy season, however, I was told at around 8 AM that it would take 2.5-3 hours, which was clearly way off. I don't know if this was just a bad guess or a lie to make me feel comfortable with waiting, but I would've done other things if I knew I had 6 hours to spend instead of 2.5 hours. Again, I understand it's busy season and knew I was going to have to wait a while, but to be so inaccurately advised of my wait time was disappointing, every time I followed up the wait time kept getting pushed back. Further, when I asked about how many cars were ahead of me, the numbers didn't add up. I was told 'X' amount were ahead of me, but I physically watched double that get in front of me, I am not sure what kind of queue system they use. Lastly, and perhaps the most annoying thing, the mechanics need to be more careful. Not only did my car interior get dirty (dust/dirt on the dashboard under the windshield, no idea how) but they managed to scratch my car on the body under the rear passenger door, possibly from getting it up on the hoist. It's one thing to make me wait a long time, but to physically damage my car is unacceptable. If you want to get a good product at a good price, come here, but be careful as they don't seem to be too careful or concerned with the cleanliness/condition of your car throughout the process.
Another great experience with the crew at Tire Terminal - well organized, friendly. Definitely pros at what they do, and would easily recommend to others.
Excellent customer service and great prices for tires.
Wired behaviour, they are not ready to share you product knowledge. It's all about you want to buy or not.
Worst service - Arrived at location at 4:25 for tire change. Website and pylon sign says open until 5:30 pm. Was told by the rep we close at 4:30 and cannot change or provide service. Such a disgrace. Update your hours online and on pylon sign. Waste of time, leaving from work early just to be denied service! Pathetic!!
This is a terrible company. They either don’t know how to do their job well or just lie to upswell you to buy tires from them. They claimed to balance my tires however there was vibration throughout the car. They told me to buy two new tires. Vibration was still there after. Brought it to another mechanic only to find out the tires weren’t balanced at all. Do not trust this company they either suck at their job or lie so you waste money with them
Amazing place to buy your tires. After a long hunt for buying winter tires for a good price I've came across tire terminal and wow the prices are good and the service was outstanding. Mike (one of the sales rep) helped me pick the right tires for my car. Not only did he help me, he as well helped my other family members with their cars too. To sum things up if you want winter/summer/all season tires don't think twice just go to tire terminal and get it done right.
Great service. Even though it was a very busy day, they stayed back an hour to squeeze my car into their schedule
Visited this place earlier for winter tyres. Staff recommended Goodyear Winter Command - really very nice tyres and excellent grip on snow. Thereafter visited for my TPMS change - very quick service and reasonably charged Staff is very friendly and knowledgeable ???????????????? Would recommend to visit.
Great place . Lots of room. Truck tires galore great pricing
Fast, Professional, good prices.
Lines moved quickly. Staff helpful. First visit will return.
I was really impressed with my experience at Tire Terminal. When I arrived, I was greeted right away by a representative at the front desk. He was very courteous and helpful. The service staff took my car in efficiently and offered for me to sit in their waiting room while I waited. The waiting room was big, comfortable, and clean, with a TV screen that showed my car being worked on in their shop. My winter tires were put on quickly, therefore my waiting time was minimal. When the job was done, I was called back to the front desk, where another friendly and helpful representative assisted me. Overall, I was very satisfied and would definitely recommend Tire Terminal to others.
Overall good experience! Special thanks to Ryan and his team for helping get a dangerously worn-out truck tyre replaced and me back on the road safely!
Been there twice and their staff are really kind and supportive.
I visited tire terminal to purchase tires for my freight liner. The salesman I dealt with, Jeff, was both knowledgable and attentive. Being a female trucker, I feel I was I treated with respect and dignity. Overall, a fantastic experience. I would recommend tire terminal to everyone.
Needed to change my Winter tires to All season tires. Purchased brand new All season tires for a 2013 Chrysler 200. When my car was returned I noticed the original mental valve caps for the tire were replace with rubber valve caps. I …
Great pricing and service for my winter wheels (Jan 2020)
Fast service
Not bad. Friendly service. But workers don't do proper job
The Tire Terminal is a large, well organized shop. Prices are competitive and service is second to none! They were very prompt with email replies, status updates and booking appointments. They set up two of my cars with winter tires and I'll definitely be back in the spring for summer wheel setups. A big thanks to Mike for all his help and friendly service!
Very professional
Their website didn't show prices for the tires but it did offer an option to text with staff from the physical location. Staff responded promptly and recommended good tires for a good price. They were able to get the tires in within about 1 hour of leaving a deposit and installed them in about half hour. Good experience overall and will continiue to support this business in the future
Best tire shop around. Hands down
Quick and reasonable prices for tire mount and balancing. They take walk ins which is convenient. I don't go anywhere else anymore.
Andrew was fantastic to work with! Will go back if need new tires. Thanks again
Great customer service!
Great people, great service, good pricing
Amazing service, and really knowledgeable, kind staff. Will only be coming here from now on.
Wonderful place with amazing staff! They did an awesome job on my 2015 Nissan GTR with the new set of tire and wheel they put on it. Thanks Tire Terminal!
Great selection of tires at great prices.
No recommending they don't respect for customer
I like this place to change my car tires good prices nice people to bring a good service. 100%
Quick service, decent prices. The name says it all.
Love this place straight up answers good work .
I give them 4 stars just for one tiny thing which could make huge difference. One of the tires was rather severely underinflated noticed when I got home. That shouldn't happen. But great service they work with you for the best price and delivery was faster then expected. So whole process with purchase and scheduling is 5 stars ! No doubt Service and installation is 3 stars that averages to 4. Just because under inflated tire could be potential hazard.
Very friendly and honest people! Not to mention best prices. ANDREW is the man
Awesome service and the staff is very professional. Eric is terrific and very easy to deal with. I have been back time and time, they explain your situation well, give you options and no pressure. Well done guys!
Replaced new all season tires for my Dodge Grand Caravan month and half ago spent almost $850.00 tires and alignment but just recently drove the car on the Highway first time after the change, at the speed of 110KM/hour can feel the vibration of one tire which was not balanced properly, I called them to for a quote on snow tires with rims which was going to be around $1400.00 which was reasonable and was ok to get them I told them about the issue I had with the previous balancing and requested them that when changing to my new snow tires, to please fix the issue with the balancing of the all season tire which I had replaced recently done. they said it was more than a month we cannot fix the problem, I was not told of the 30days guarantee, and not that I am complaining after a year its just reasonable amount of time, and I didn't know this problem until I drove it on the highway, also the attitude of the sales rep was not good all. Made me feel that they don't need my business, Well now I will go some where else, the way they talked to me as though they were the only one tire shop in the whole of GTA. They didn't care about the business I was about to give them, so please go to some one who really needs your business.
Yesterday, I lost a tire on the highway and needed new tires. I did a lot of research and when I phoned, a guy named Mike answered and was incredibly helpful in my search for tires. He had them in and ready for installation in less then 24 hrs, they are a great place to go and Mike is a really helpful, friendly CSR. I appreciate all the help received. Just note that the cost given doesn't include alignment on your new tires. I wasn't informed of this prior to purchase and it was a bit of a negative aspect to the company. Even then though the manager called to try and find a resolution for me. The team really cares about you. I would definitely come back.
Thanks Tire Terminal for so quick service. Mike DeSousa was very polite and helpful in getting my order for new tires and rims. He also gave me good suggestions for winter tires which saved me a lot of time and money.
Best place to get tire service people do know what they doing. Eric also very helpful. Thanks guys
One of the nicest tire shops around, Adam had great customer service and helped me fix my flat tire in a matter of time. Thanks to the service guys as well fixing my car so fast and efficiently. Some issues finding tire I wanted because of stock but other than that great service.
Commercial trucks. Very quick, decent prices.
Sold me a set of “NEW” tires which are: almost 6!!!!!!! Years old!!!!!! 3 were made in August if 2013 and the 4th one in 2015!!! It is 2019 now! Many manufacturers Recommend replacing tires after 5 years as beyond that tires are deemed UNSAFE so.... I was taken for “a ride”. “My fault”, bought the tires over the phone. Decide for yourself if you want to deal with such UNSCRUPULOUS establishment.....
Excellent Service by Competent Technicians and Extremely Friendly and Helpful Sales Representatives. Prices for Tires including taxes and insulation compared with Competitors was a substantial savings and well worth the drive. Sincer Thanks to Management and Staff. Respectfully, George Williams
Great service, nice and quick!
Excellent service and prices!
Affordable used tires for my car, cheaper than everyone else I have called. The place is clean, professional, and a good waiting area. There is no direct view of the garage BUT they have a monitor of various camera angles where you can see them servicing your vehicle. They have a large TV too, to watch... TV. They also offer WiFi and water. When I call on the phone, the person is very polite and cheerful. The frontline could be more welcoming but they are still very helpful and professional. For the price, I didn't expect the place to be of such caliber.
Very impressed. I don't usually write reviews but I was very happy with the service and impressed with the cost. I wasn't looking for the cheapest yet I feel like I got to save some cash and get everything completed to a high standard. I'll be back to buy and install winters in the fall.
Great place for competitive pricing on all types of tires from passenger to commercial vehicles. Also Andrew, Adam, Josh and Trevor are great with customer service. I have been personally dealing with Tire Terminal for many years because of the professional curtesy. Highly recommended!
Professional and quick service. Variety of tire options to choose from.
Very nice professional people, great deals as well
Great prices and fast professional service. Always a great experience there
I went in for a nail in my tire today. They were very prompt and professional. It took them 20 min tops! My stressful discovery turned into an easy fix. Thank you for all your help. Very much appreciated.
Great service! Very organized
I’ve always had a good experience at the Tire Terminal. Every time I’ve gone to get my tires changed it’s done earlier than told which is good for someone who’s busy. Ive never had an issue with their service and the staff are very helpful.
Great prices. Better than Active Green & Ross. Great Service too.
Great friendly service, with great prices
I needed a replacement tire but was afraid of being taken advantage of for pricing. I was really surprised and impressed with the service here. Very polite and professional. Imran and the guys made the whole process stress-free. They were even willing to come deliver the tire to the dealership. Thank you for making this easy! Would highly recommend.
Have been to several locations over the years in Brampton to get tires for several different pickup trucks - Tire Terminal wins for me....will be going back to them in future. Here is why: 1. These guys have a Great Website - current info, vehicle model selector is actually updated! 2. Fast personal response via Text Message with the exact info I had requested on pricing for multiple tire options. 3. Andrew from Tire Terminal stayed with the thread even through several additional follow up questions. 4. Professional and friendly staff 5. Service was very fast, and they have a very clean waiting room where you can watch your vehicle being serviced on CCTV 6. Pricing was among the lowest I researched in GTA Thanks to the staff for an excellent first experience - it won’t be the last and the extra drive was worth it by far! AD
The best in the business. I dealt with Andrew. Customer service is 5 stars. Highly recommended!
I got my winter tires here for the second time. Great tires, Great Service. I highly recommend this business if you are in the GTA and need tires. They are professionals.
After calling to another 100 places, this one had the best price. Im here right now and the service was great. They validated a warranty to a client while I was waiting. I will be back no problem.
Great help! Made me an exceptional deal & service. Shoutout to Andrew Murphy & Romnick Raymundo!
I went there to look into buying some winter tires. The gentleman that helped me was anything but helpful. He simply told me the brand names of the tires available in the size I needed and didn't even mention any specifics(make, model, advantages, disadvantages etc). I had to ask him to show me the tires and he sat in his chair and showed me each one by pointing them out on a tire rack beside him and told me the price. I couldn't even identify exactly which ones he was referring to. At that point I decided this would be a waste of time. When I go shopping for tires I want a place that actually seems like they want my business and would like to help me. Not sure how they sell anything there if this is how they do their business. How does a tire sales place expect to simply tell me the brands of tires available, give me the prices and expect me to buy anything when I know absolutely nothing about the product. Absolutely infuriating. I won't mention the salesperson's name because I understand everyone has bad days, but this whole experience was just plain awful.
Some may not like the "First Come First Served" policy. This is especially true for tire services during changeover season. Maintenance appointments are available for other work. To me, driving the distance from Oakville is well worth it. Economical service, friendly staff, very clean most of the time (tire change over season is different), comfy couches and cars plus reliable information