We've got the feddbacks of real people like you who used the services of Pine View West Hyundai (Car Concessionaire) in Brampton (Canada).
As of day this firm gets a score of 4.4 over 5 and that score has been calculated on 127 reviews.
You may have noticed that it reaches an opinions average is good, and it is founded on a large number of reviews, so we may say that the assessment is quite credible. If many people have bothered to leave their review when they are pleased, is that it works.
You know that we do not usually bother to write reviews when these are good and we usually do it only if we've had a problem or incidence...
This Car Concessionaire is included in the category of Car dealer.
The agent that assisted me was very helpful and polite. I got everything done within a reasonable time and was very happy with the service overall. The complimentary car wash could have been better but meh.
Dont waste your time worst service
Sales staff left a bad taste in my mouth with aggressive tactics and misleading me into thinking I was getting a special deal. They offered me inflated prices and brought them down after I said no to their initial offers, making it look like I was getting a huge discount, only for me to find out that there was already a special promotion on the Hyundai website. They basically presented Hyundai's manufacturer's discount as their own, which they did not mention when I signed the contract. After much back and forth with the sales staff all the way up to the General Manager, they refused to cancel the contract I signed (because I signed it thinking I was getting an amazing deal. I didn't). It was clear that they care about their sales targets more than they care about customer relations, only offering me options that involved me buying from them. They kept my deposit and refused to give it back until I bought something from them. I finally had enough and just accepted the car. I will never buy from Pine View or Pine View West again.
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Zak was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.????
Fast service within 45mins for an oil change fastest ever had. Also the advisors were friendly, Advisor Manny was helpful with a problem and solved it right at the spot. Amazing Team.
WOW!!! Pine View West Hyundai is amazing. The customer service that we received from them is exceptional. From booking our service appointment right to the end. They were very polite and helpful all the way through. Especially Monica she is very kind, sweet and helpful we will be coming back here for sure.
Excellent service!
New dealership is beautiful. Love the service drive up feature. No need to search for parking. The service was was stellar as usual. Shelby is absolutely amazing. Got me serviced and out with enough time to meet my next appointment.
Insert construction but operational
Great experience with Mr. Rayhan Sheikh got a new Elantra with alot great offers. Thanks Rayhan ????
Got my first car from pine view and I just loved it. The staff itself is really nice. I loved the way Emy, Rayhan and Mutee treated me and gave me their personal numbers so I can call them any time in case I have doubts. Thankyou Pine view .
I have been there for an oil change service. I got an quick appointment on phone for the next day and they finished the service in around 90 minutes. The waiting area had no wifi connection other than that experience was smooth.
We appreciate the good service both me and my husband gets whenever we have our car serviced at this location. Selma, our shuttle service driver is a very good driver. She sends us home and picks us up on time and drives safely too.
Just bought a new tucson from pine west hyundai, amazing people there ! Rayhan sheikh helped me buying my car. He listened to my needs and built me the best car for me. Highly Aprreciate his efforts and help !! I will always recommed my friends and family to go Rayhan for their new car ! They follow the covid-19 protocols and help the customer in very efficent way. Great experience !! Excellent service !! Friendly staff !! Great inventory !!
I love how hospitable and professional this location is. My Sales Manager Reyhan made the process easy to understand and smooth to follow through. I'd highly recommend him and this location to any of my friends and family.
One of the worst places to buy a car from. They valued my trade in at half the market price and inflated the price of new car with tons of hidden charges and fees. Didn't end up buying. Agent was asking me to focus on monthly payments and not worry about loan term, trade in value or price of new car. Better stay away from them.
Had a great experience purchasing my vehicle. Rayhan provided excellent customer service and was very accommodating.
The service provided by Reyhan, Mutee, and Nelson was awesome.
I have booked Alantra 2020 black on 3 June 2019 at time of booking they promised to deliver vehicle in 10days but today more then 25 days gone still waiting for my car unhappy with the service i have done deal of my old car with someone but due to delay of delivery of new car i have to cancel that now i am going to face loss in that also????
I had an amazing experience with the team here especially the sales manager Moeen who is a thorough professional and given the situation gives the right advice in the purchase decision. i would highly recommend considering this dealership.
We just bought a 2020 Hyundai Sonata Sport from them and the experience was flawless!! They help you out genuinely from a buyer's perspective. We dealt with Mr. Hardip and he was the best part of our car purchase experience. I would recommend this place to anyone in GTA and beyond, anyday!! Kudos to the team !!!
Thanks to Mr. Nelson, our experience of buying our first car has been a smooth and easy one. He is extremely knowledgeable, gave us great inputs about which car suits us the best, and always kept our interests ahead of others'. He gave us enough time to decide, and his warm and friendly demeanor made the whole process hassle-free. Greatly appreciate his job.
They do a good job on my vehicle. They were housed in a temporal structure whilst they were constructing a new building, but their efficiency in service didn't changed. Friendly and courteous staff. They deliver, exactly as they promise. Presently, they have moved to the new and spacious building. Spacious servicing department. I was impressed by their receiving platform. You just drive into a large area and as you alight from your car , the doors slide open right into the reception. You will not need to worry should it rain. Refreshments while you wait. In the waiting room, are cards placed on each seat, advising you that the seats are sanitized and instructs you what to do, when you leave. Someone comes around and sanitizes the vacant seats as clients leave. Strict Covid protocols are followed. You even receive a complimentary gift of a hand sanitizer.????
We meet moeen qureshi the sales manager the guy is so disrespectful to us and called us crazy during conversations.
I and my husband is so thankful for the extraordinary and kind people of this company. Excellent in customer service and most of all, honest and professional in dealing with peoplè who are in need of their expertise. Thank you Hussain Ahmed, Abisha, and Harpreet for helping us get the beautiful Santa fe 2020 this year. I would recommend this sales company to anyone.
people seem nice but all staff are wearing face mask like chin diapers.. some don't even bother to wear a mask or face covering of any type in the peak of omicron. That isn't right. Rules apply to everyone, especially in brampton
wrong closing time
"JUST BOUGHT MY NEW CAR.SERVICE WAS AMAZING." recommendation- Sales Person- Rayhan Sheikh.
I had am amazing experience at Pine view west hyundai. I would recommend Mutee and Rayhan as they are friendly and very helpful. Had an amazing experience.
Great Service ! Rayhan Thank you so much
My new Tucson was showing different system warning. I took it to Pine View West Service center. The service team handled my problem very efficiently. It was solved in an hour.
My sales manager Reyhan Was great! made the experience comfortable, and catered to my needs and wants. The process was smooth, I loved it. Will be reccomending him to others
Thanks to Zuhair,Mohanned, Reed and Zack for the amazing service.
Services provided by pine view west auto was awesome specially RAED and MO was very helpful and provided us great deal thanks pine view west Hyundai.
Just got my cars Enox fixed.
Great service.???? My visit this time was for a recall. Manny took great care of me. The new building/location is just beautiful.... state of the art. The service bay to drop off your car is an awesome idea. Thank you Manny and Team @ PVWH ????????
Best service from Nelson bought my second car from them now Sales Manager Amy and Nelson are really the best people to deal with very easy, explained everything in detail. Really glad to find them for car buying this was best experience.
Mutee and mickey bro has given us a good deal…and customer service was fabulous
Credit goes to Mr Nelson. For not delivering his word for deal.
I’m really glad to have the service like this. I got rejected so many times from other dealerships and then i visited here and I got a brand new Elantra. ‘Afrazyar’ thankuu very much bro for a great help. Thanks and best wishes to Hyundai team.
I couldn't be happier with my choice of coming to this place to get my first car, Hyundai Venue. Hands down best people and best customer service I've ever experienced. I want to mention couple of names that were of tremendous help in making my decision easy. Zak and Mutee, you guys are great. Thanks to Pine View West Hyundai team, you got yourselves a new Hyundai fan!
All good with the service and also got my car back within the given time frame. Only wish to have my car wash after the service as given by other hyundai agencies.
Really great experience. Staff is very grateful. Excellence explanation on your concerns ????
I am a client for RAED and i always give him my business, last few years got my Nissan Rogue and Now I am buying the 2022 Tucson Hyundai. If you are looking for either Nissan or Hyundai please ask for RAED.
Reyhan, Amy, and Mutee helped me with my purchase. They are very helpful and got my vehicle delivered earlier than promised.
Excellent service.
Great experience with the Managers Rayhan and Amy. Anyone looking to get a good deal highly recommended. Very calm, not pushy and well explained all my options and helped me decide a good car that meets my budget needs. Hatsoff to you guys.
Service was quick. The gave my car a quick wash afterwards. I thought the wash was a nice touch. They should have Canadian news channels on the waiting room TV. It was all USA news.
Excellent customer experience! Both Jas and Mahad were excellent and went above and beyond to offer me pricing that other dealers were not. Thanks guys!
As a first time visitor to Pine View Hyundai, I was quite please with the service I received the wait time was fast , the atmosphere was great and the staff was very courteous,
The service and work carried out was exceptional quality.
Ask for Melissa! Best service of all the Hyundai dealerships.
I booked an appointment at that Hyundai location and then Rayhan texted me a few hours before the appointment just saying that they were closing early and asking me to go earlier or to book for another day. No apologies, nothing. We are in a hurry to buy the car and we were hoping to close a deal today since the Alta Nissan sales team was amazing and offered us an amazing deal and we said we were letting them know today. Rayhan then said, oh ok you can come today.... my manager authorized it... but was you manager ok with you cancelling the appointment to begin with? Then he started asking lots of questions through text message... like how much downpayment I was going to give, what car, what was my budget, for how many months I was going to finance. We know all Hyundai’s cars, we bought a Santa fe 6months ago... the reason for the appointment was to discuss all this. And I replied it depends on the interest rates and he said it depends on our status in the country. Than he asked what was our status if we were PRs or citizens... why do you need to know if I am a citizen or a permanent resident before I even see the cars and the prices??? and the interest rates varies according to the client....we just bought a Santa Fe and nobody ever asked us this question. We have many friends that got the Tucson with 0%interest being on work permits. He made me feel very uncomfortable and asking all those questions almost if you are not buying do not bother coming. If you don’t want to work and want to go home early, there are lots of people wanting to be there. You don’t need to make it as if it’s a big hassle to purchase a car at Hyundai, because we know it is not!! We really like our Santa Fe, but we don’t want anything to do with Hyundai again after the experience with Rayhan. Good for Alta Nissan we will go there on Monday to buy our new vehicle, such a shame Rayhan didn’t cancel the appointment earlier so we would have had timw to go to Nissan today since their amazing tea called us, texted us. The manager sent us an email last night thanking us for the visit. Rayhan and his manager should go to Alta Nissan and have some good customer service lessons.
Friendly and helpful from Rayhan..Helped me to get what i needed at a great price
Quality service by the sales team , specially by Reyhan Sheikh . I recommend Pine view west Hyundai . Thanks
Best team to deal with. They posses Very professional and honest approach to customers demands and Questions in their mind about the vehicle. I was put in direct face to face meeting with finance manager Hussain Ahmad who also successfully justified sales person responsibilities in elaborating vehicles features along with pricing options. He was so descriptive and knowledgeable that I ended up buying 2020 Palisade Luxury for myself and got my brother to buy other 2020 Palisade Ultimate. Good job team Pine view west. Keep it up.
Purchased a 2019 Tucson Trend couple days ago. Sale Rep. Hardip was extremely helpful. He gave me his educated opinion based on my needs, and im grateful for it. I love everything about my new ride. Service was great and consistent.
Rayhan and Amy are the best Managers who care about your needs rather than just pushing a car out of their showroom. Best deals and well informed and friendly people. Recommended highly for any vehicle purchase. Keep it up guys.
Hardip was very professional, knowledgeable and helped get us into our new 2019 SANTA FE. Highly recommend Pine View Hyundai!
Clean quiet and service isn't bad
Got appointment. less wait time. Flawless service. Overall good experience.
Great and reliable service even though there are in temporary trailers. Can’t wait for the new store to be open!!!!
I had a very great experience at Pine View West Hyundai. I was very impressed by Nelson and Mutee desire to help me. They both were knowledgeable and really cared about my needs. Nelson was always there to answer my questions. Mutee took care of the paperwork which was a very smooth process. I would definitely recommend this Hyundai dealership. I am a very satisfied customer and wouldn't go elsewhere.
Got my vehicle serviced from Pine View Hyundai! Great service and advice by Mr. Emmanuel Engalla. He is knowledgeable and listen to customers. Agency was clean and sanitized well. Great Job guys!!!
Professional services , The sale agent are patiently goes over each details of the auto function. The building are grand and the service persons are friendly. Will definitely do business again in the near future.
Beautiful place and good customer service ????????
Friendly staff and great service, micky bro and muttee salama (finance manager) doing there best for my approval for elantra 2022 plz visit there agency if anybody looking for Hyundai vehicle and also approve u on very low interest rate thx
What a Smooth Service Experience. From the moment you step in, you are greeted/acknowledged/ kept informed. Small things big difference. Dealt with Adam there, needed a special job done right before a long road trip. Adam took it personally and made sure all is very well taken care of. Definitely a Reccomendation! Thanks Adam/ Pine View!!
Shalby did excellent customer service. Thanks for your help.
I had a great experience at this Hyundai. I have never considered Hyundai before and Raed Altal was very informative and patient when I was trying to understand the different makes and packages. Overall, a great experience. I test drove the Tucson and Santa fe. AMAZING DRIVING EXPERIENCE! I felt like I was driving a little car. Handling and power of both vehicles were impressive. I am 100% a Toyota girl from birth but my experience at Pine View West Hyundai is making me reconsider my next car purchase.
I had the most pleasant experience at this dealership. Rayhan helped my out during the purchase. I visited multiple dealerships and got price from all of them but Rayhan was the only one who gave me an estimated delivery for 2 weeks. Other dealerships gave an ETA of 2-3 months. It was hard to believe at first that they’ll be able to arrange the delivery so quick but exactly 2 weeks later I had my car. Rayhan was so patient during the whole process, he took time to explain everything and he was always just 1 text away whenever I had questions. I will definitely recommend this dealership to all my friends.
Excellent customer service
The staff there is soo cooperative and friendly and they provide indepth and complete information regarding the vehicle to their customers. Rayhan Sheikh is doing a great job there and he knows how to win his customers and keep them for life. Keep up the good work guys.
Buyer beware. About 4 weeks ago we met a salesman at this dealership who gave us what we felt was a great price on a 2020 Santa Fe Ultimate. We informed him we were still going to shop around and every other dealer we visited, (4 in all) told us there was no way this price was for a 2020 model We returned about a week ago when the salesman was scheduled to be present. We arrived early and another salesman met us and suggested we go for lunch and he would call the original salesman to advise him we would be there to see him when he came in at 1:00 pm. When we returned we were told he was booking off sick and the Manager was informed by the second salesman of the price we had been quoted. There was some back and forth discussion with the second salesman and the manager in the manager's office and finally the new salesman was sent out to deal with us. He said it was an impossible price to meet and that they could not sell the car for the price quoted. We felt the Manager should had the courage to speak directly to us but instead he stayed in his office and let the salesman deal with our issue. All we can say is shop around before settling on this dealership as they do not appear to be an up front organization. We feel it is their loss because we did purchase the vehicle from another dealer in Brampton.
Great service
Rayhan is amazing and probably the best salesperson over there. Would highly recommend anyone to meet him as he understands everyone’s needs and finances
Really happy with the experience and quality of the service.
Perfect - Excellent verbal communication, co-operation & genuine honest advice.
Bought the 2020 Elantra....my representative Jugal was very polite and friendly in his service. Thank you. Great place and pleasant people.
Very nice and helpful staff. 10/10 would visit again.
Bad experience. I booked a phone appointment for service. They gave me an estimated rate for a service of 12000 kms. After I went there for the service I received another estimate which was greater by 30 dollars. Not happy at all. They can't deliver the vehicle on time as well. Don't wait for the complimentary wash as it only wastes time, the dirt will still stay
Giving 3 stars only thanks to the great service offered by Adam! He deserves 5 stars… was very professional and pleasant to deal with… however, I had to take my Tucson 2017 four different times to fix an issue with my windows not opening or closing with the switch. The technician i spoke with told me they would have to charge me $120 per hour to check for the cause of the issue resulting in all 4 Windows’ switches having to be replaced one after the other when I told him they were all acting up (malfunctioning intermittently)… he said they will only change the one that’s not working under the warranty and can’t look at the root cause. As a result, I had to drop off my car for repairs on 4 different occasions to fix the same problem, that should have been investigated the first time… I’m also shocked and disappointed that the windows’ switches and my AC compressor all failed when I’ve only had the vehicle since 2017!
I had a poor experience via incorrect information. I was given the wrong appointment time via phone call. When i came in i was accused to have heard incorrectly. The associate showed me a calendar with my name on it. I proceeded to reveal a phone recording with pine view's phone number and an associate telling me the incorrect date for my appointment . I was almost yelled at for their blunder and didn't receive an apology; even after being blamed and showing it was their fault. The associate's name will not be listed to save them face. The shuttle drivers had good customer service, so i bumped the review to 2 stars. I honestly would not have wrote this review if you had just empathized with me like i asked. It was a little embarassing, for me, with you yelling, accusing, and raising your voice infront of your two associates; but why did i have to be the calm one? Keep in mind, my time and money was wasted and not yours or Pine View's. The odd case i may return for some sort of service. If the experience is good, I may change me review.
Really disappointing and unprofessional customer service and rude behaviour. While making a deal they make big promises and while delivering the car they don’t even remember their words. Don’t even clarify the payments you need to make. Never going to make any deal with them in future.
The guy named Nelson is not courteous towards customers and often talks in his native language rather than using English. Which i found very unprofessional and discriminatory.
Rayhan is the sales rep you want to deal with if you want a good deal! Very happy with our 2021 Tucson.
Trustable folks, especially Adam. He is a wonderful service minded professional. I had bad experiences with Attrell and switched to PineView and now I feel more peaceful now. The new building is nice
Poor customer service!!! I booked an appointment with them, explained what needed to be done on my car, only to arrive to my appointment and for the service associate tell me they cant service my car due to shortage of workers. Big company that big, no workers! to cheap to hire people, smh.
Its a new temporary location so not as convenient and well built but the staff is helpful and always prompt. Especially Manny- he is very polite, friendly and professional. He's always made my visit very customer friendly and a great experience. The last time I missed my appointment time well over by 2 hours but he happily accommodated the request. Thank you Manny! Cheers!
I wanted to give 5 stars to Rayhan Sheikh for his excellent service throughout the sales and delivery process for my new vehicle. He is so knowledgeable, helpful, honest and guides you the best as per your needs and align to your budget. It was a pleasure dealing with you and THANK YOU Rayhan for the great service:)
Zak was awesome with us when we came to look for a new vehicle for myself. It was a very easy process. All the staff are very friendly and greeted me when I came for pick up. They even indulged my daughters interest in the car she was interested in.
I have only the best things to say about Hyundai Pine view Delta Park Blvd location. Many thanks to the entire team. Hardip went out of his way to help me in selecting my car and making sure that I got everything I was looking for. He is very knowledge and competent. I asked a hundred questions and he listened patiently and answered every one of them in a manner that was easy for me to understand. He always replied promptly to my questions via phone and email. He made sure that I understood all the features and functions of the car. I was treated like a friend and not just a customer. The customer service is exceptional. They worked with my budget and were able to work out an AMAZING deal! I am very very happy and delighted with my car and the experience of shopping here. I will absolutely encourage anyone and everyone to come to their new dealership on Delta Park Blvd. Hardip is a gem of a person. I enjoyed my experience here and happy to walk away with a great car and amazing new friends. Thank you Team Hyundai Pine view. =)
I came from Nissan a few months ago when i bought my car from RAED I came back to him to buy another Nissan and a New 2021 Sonata. This was a wonderful experience for buying Nissan and Hyundai. Ask for RAED
I would like to thanks Nelson Joseph sir and Mutee Salama sir , who help me to get my dream car . They treat me as a family member and give me the guidance of everything . They approved my car in one day. Their service is very good . thnku so much
This dealership was so great to deal with. They made the purchase of our new Palisade seamless. I would recommend them to anyone looking for a new car.
I'm very happy with the purchase of my new 2019 Hyundai Tucson. Hardip Sanghera was very helpful in guiding me for mine & my family's needs and in assisting us in buying this car.
I had an amazing experience dealing for the first time with Pine View West Hyundai dealership. Abisha and Ali were amazing sales persons and they made my whole experience very smooth right from selecting the vehicle and handing over the keys of my brand new Hyundai Elantra 2020.
I had a great experience at this location! From the moment I walked in, everyone was very welcoming. I was amazed at the amount of time they put into explaining all the features and making sure that I understood what I was getting. From my past experience I typically only spent 5 mins as no one really shows interest in explaining the vehicle. However, I was really pleased at the time and effort both the sales team and finance manager put into getting me into my 2020 Santa Fe! I would definitely recommend this location to everyone based on the exceptional customer service and the positive experience I had!
Recently got my 2022 Tucson. Got excellent service from Rayhan. Highly recommended store and team
Great service, as always - wouldn't consider taking my car anywhere else!
I purchased a vehicle and Basem helped me. He is very nice person, he helped me to pick a right vehicle and he explained all the details to me. If anybody is going to buy vehicle please go on this dealership and get you new vehicle.
I am thoroughly disappointed. I tried to fix my remote starter 2 times from PINE VIEW WEST, "never get fixed". !!!!!!! One time they changed battery of my remote and next time did diagnostics. Still having same problem. Please don't pay them unless you are completely satisfied. Don't even want to give any start but have to other view can't share my BAD EXPERIENCE.
Again today great experience as usual .. Manny is one of the best service guy to deal with
My experience was so good. They went above and beyond to make sure I left with a better vehicle than I arrived with. Definitely going to be here again
Excellent and quick service.
I don’t normally buy Hyundai nor did I ever think I would. But I walked in to this trailer which wasn’t a great welcome until I was greeted by Afraz who then helped me to proceed with my purchase of my very first Hyundai. I do not finance or lease since I don’t like the idea of payments. I was given an amazing price on my choice of vehicle. I feel safe when I’m in a Hyundai and am glad to know so is my family. This dealership is amazing along with very professional and well groomed staff who are always ready to give you the best deal for the day. Thank you guys it was an amazing experience.
The staffs are nice and very helpful.
I want to share my experience here with this dealership and their smooth process. I bought a pre owned VW Tiguan from them last week , I visited them and met Moeen who was very happy and generous person, he showed me the SUV and I rally liked it but was a little hesitant but he never pressured me to decide and asked me to do my research before buying after few days I called him again and told him that I am ready to make the deal but cannot come to dealership as I don’t have car , he made arrangements to get me picked and do the finance application with the Financial manager. This was also a clean process. After few days I was being told that my loan is approved and I can pick up my SUV next day. Again I was being picked up from my Home by Moeen and he delivered me the vehicle himself. Moeen is the guy to go at this dealer and he will spare no effort to make it a comfortable no-rush experience for you. Keep on doing the good work and Good luck Pineview west.
great service!
Great friendly service! Thanks Adam G!
The Service Manager Steve Grech is a pleasure to deal with.
Mutee was great.
There are four dealerships in the same area and the sales team at this place, makes you feel like they need your business. I was shown around the vehicle of interest by Raed and the experience was a calm and non rushed. These guys get my business cause the communication was clear and they took the time to answer my question with being pushy or judgemental. Thanks Raed, I'll be seeing you soon to pick up our next car.
Very satisfied with service. Manny is very knowledgeable and helpful. I highly recommend, 5 star for helpful staff and very clean place for waiting Will come again for next service Keep up good work manny
My salesperson Tracey was a pleasure to work with. She took care of us from start to finish. Highly recommend everyone to buy from her. The Sales Manager Amy, was also very kind and helped us get exactly what we needed. Best customer service from them! Happy Customer
I had a great experience at Pineview West Hyundai. Excellent customer service and instrumental in helping to buy my first car. Rayhan was thorough in explaining all the features of the car and the process of making my first purchase!
Raed Altal was very professional with the deal and gave us an honest background of cars and the dealership. He helped my family find the dream car they were looking for. Thanks to Amy/Mutee for being so patient with us! Shukran!????
Manny was great. Really helpful for my Elantra 2017 and I really appreciated that. Something is wrong with the dealership telephone though, I had to call many times to get past the voicemail ( it doesn't even say it's a "Hyundai dealership" voicemail)
The best hyundai car service.
I had booked my car for service at 8am thinking I will be able to hop the shuttle provided by them. First they had a car wash missing from my service as they were like our facility is still under construction and later they made me wait for an hour for the shuttle, which still didn't show up, so I had to leave with my car and had to get it serviced somewhere else the next day. Super Disappointed!
Specifically thanks too Zuhair Raeed And Mutee great deal for me really thankful
If you pride yourself on customer service, then you need to listen to feedback instead of dismissing it. I have had 2 incidents with servicing my vehicle at this dealership. 1) they have a giant price list behind the service desk which does not clearly state what is or isn't included with their service intervals and what they charge for the service intervals. As a result, $200 of work was done on my vehicle which I did not authorize. When I attempted to dispute the charge, I had to argue with the service manager to go look at the sign they had posted before they aknowldeged the sign is not clear about the prices. I had already paid at this point and rather than refund me the extra charges they said they would only provide me store credit. The sign is still up and unchanged. Make sure to read everything carefully and all the fine print of you ever take your vehicle here for work. 2) My car died a month after having service done at this dealership (2017 Elantra with just under 38k km at the time). Roadside assistance towed it to the dealership nearest to where it broke down (Agincourt Hyundai). Agincourt looked over the car and determined all it needed was a battery service. I had a service 2 done at West Pine View Hyundai in November which includes a battery inspection. No issues were raised at the time of the service. According to the service manager nothing was wrong with the battery or terminals. If the battery terminals are in such bad shape that they broke in a month and my car had complete electrical failure, I don't believe there weren't signs of this at the time of inspection. Rather than acknowledge even the possibility that something was missed during this inspection, the service manager Steve insisted that nothing was wrong with the battery when they inspected it despite the fact that my car died after the service and all it needed to get fixed was a battery service. Don't take your car here for service. I get that mistakes happen but refusing to aknowldeged they're even possible is a ridiculous way to handle customer feedback.
Best customer experience with Mr Mutee Salama
Very thankful to Mr Mutee and Mr Raed getting car approval for my friend same day ..very cooperative and helpful staff
Had a great experience while dealing with staff. Very helpful and polite staff members.
Bought the 2021 Santa Fe that gave me everything I wanted, Rayan provided the most amazing costumer experience!!!
From start to finish Shelby was totally amazing, Excellent customer service keep up the great work. Thanks , Susan
The salespeople don't bug you they let you look around
Very easy to book a service appointment online. Shelby was very friendly and helpful when checking in, gave a clear quote and time estimate. Overall very satisfied!
Great service by Gill. Thank you for your kindness while I was there - definitely coming back here.
(0 STAR )Very bad experience, sales consultant HARDIP SANGHERA, he is very rude, if I’m buy any vehicle I must ask questions, he don’t know how to deal with customers, he act like he don’t want any customers come to dealership I will be share my experience with my colleagues and friends to avoid this person , i never go back to this dealership again
This dealer needs to reassess their definition of customer service. Had an appointment to change winter tires at 9am. Apparently it takes 3 hours to change tires already on rims (sarcasm) After 5 hours we had to call to find out if the car was complete. We were told yes and the shuttle will come and pick us up. That was at 1:57. I called at 2:30 and advised that I have to pick up my son at 3:15. They said they would be there in 15 minutes (45 minutes later for at total of 1:15 minutes waiting for the shuttle). They arrived at 3:12. It’s 3:20 and I still have not reached the dealership. My sons school finished at 3:15. Which makes me late. An organization who is so delinquent in their commitments to clients and careless with the personal impact they cause does not deserve my business. As such when I sell this car it is my intention never buy a car from this dealer again and would certainly never buy another Hyundai.
Love the customer service I receive every time I go to Hyundai ! The new facility is beautiful and the staff is amazing! always quick and courteous !
I had am amazing experience at Pine view west hyundai. The person who helped me was Manny. He was wonderful with explaining the issue and also ordered a s replaced the damaged part very quickly. Overall all the staff i encountered on my visit was wonderful and cheerful. Would recommend this place to all my friends and family.
Since moving to Brampton 2 years ago, I have been servicing my vehicle at Pineview West Hyundai. While their temporary setup was not the best due to the building being constructed, I must admit that their customer service was admirable. I dealt with Adam, Manny and Steve. Despite their circumstances I must say that those guys were in awesome spirit and provided honest guidance towards vehicle maintenance. Even the two ladies at front desk (Monica and Beatrice) were amazing. They went outside of their duties to assist me in getting urgent information that I needed for an issue I was having and was unable to speak to the advisors at the time. All in all, the service team was fantastic! Visited their new building last week for service and was WOWED! It’s beautiful, clean and the fantastic part is their customer lounge coffee machine!! Lol. I am happy with this Dealership and will surely return to try their sales when I am ready to trade in my car!
People very friendly, good services
Great service by the service team Special shout out to adam for his expertise and advice
Was greeted by the reception, then a service tech guy (Bhushen) helped me. He had lots of knowledge behind cars and helped fixed my car. I had a tire pressure problem and it was done in no time. Car came back clean and nice. Service tech lady (shelby) returned my keys, she was very nice and friendly. Great service and fast too.
My first time at this dealership as i usually go to Attrell and I think her name is Shelby but she’s blonde and at service. Such a sweetheart, she made my experience excellent and I’ll now be using this location as my go too.
I recently got my Elantra repaired at Pine View West Hyundai. It was a very satisfying experience. Manny, the Service Advisor, was very helpful. He explained to me the repair process. I found him to be very knowledgeable. Would love to come again at this dealership.
Excellent sales team, helpful n courteas specially the sales Manager Moeen who provided us wid a great deal . Thanks
Wow a parts and service team that actually cares for their customer! Definitely recommend
Amazing experience with Pinewest Hyundai. I got my brand new Elantra. Thanks Mr Nelson for the amazing service. I definitely recommend everyone to get a car from here.
I went in for a 18000kms service. The staff got me in and out in perfect time!!! Steve was a great help with the actual booking and also looked after us when we arrived. Thanks again guys!! See you at 24000kms
They used to be called team Hyundai but moved across the street and changed their name. Walked in to inquire how much was a Kona and the salesman wouldn't even give a price unless I was ready to sign. Their loss. My sister and I ended up purchasing 2 Konas elsewhere. I live in Brampton but I drive 30 minutes away to get my Kona serviced because I won't let these people touch my car. Terrible business practices. Their loss.
Friendly staff and great service, took my car in for a recall notice and had it done in less time that was quoted.
Had my car in and out in under 2 hours, even washed it for me. Excellent service and really enjoyed the new building.
Worst worst auto parts service. They don’t give proper solution to the customer. I have a problem of my car engine which is burning lots of oil and cause dangerous to drive with family which is not a minor problem that we ignore it. Very disappointed.
Service Advisors are knowlegable & professional.
The service at Pine view west was fantstic. Manny took great care of our Santa Fe..Also brand bew dealership,fully reno'd ...looks marvelous.
Staff was very friendly and courteous. I am very satisfied with service rendered. Will definitely visit again.
Good place
My experience with this dealership was fantastic. The service provided was definitely 5 star and the salesperson Mr.Rayhan and Manager Miss.Amy was very courteous and professional. I will definitely return and would most certainly recommend to anyone with a Hyundai vehicle.
Really friendly and accommodating staff. They are very knowledgeable and explained work clearly.. completed work sooner than expected and provided insight on other considerations from inspection.
Worst experience at the pine view west hyundai , unexperienced staff , went for buy hyundai elantra , sales person give the quote and he offered a deal after discussion with his so called manager multiple time and when we make our mind at the same spot to buy the car the sales person said soory i cant give this deal now without explaining what happened any why not , such unprofessional behaviour by dealership , really surprised with the management how they are managing and running the dealership.
Great experience with sales manager Rayhan Sheikh, highly satisfied with services.Great place to visit for good car services.Thank you for such a great customer service.
Went for Test drive of Tucson. Met Rayhan there in sales, he demonstrated all the features of the vehicle in detail although I told him I was not there to buy at this time but still he took all the time to explain all the features, different packages available in the vehicle in detail also explained different promotions they had, I then had one of the best test drive experience of my life here, just coz I was made comfortable and aware of all the features before I took it on the road, which gave me a sense of ownership of the vehicle. Afterwards I Met with the Sales Manager Moeen who also explained me all the buying options available finance/lease etc and spent ample time with me. I did not made the purchase because of my personal reasons at this time but hopefully by end of this month I would be coming back to them and would recommend anyone who needs a Hyundai vehicle. Rayhan & Moeen are the people to go to always!!! Both are very humble, calm and friendly. You will be really glad you met these people specially in sales where its very difficult to meet people with good service. Highly recommended for all my friends and family out there looking to get into a Hyundai!
First time I visited this location when I received the recall inspection. I was very happy with the service adviser with his customer service skills but yet being "down to earth" attitude, so when I had an issue with my wife's car, I towed the car from Oshawa to Brampton. I wouldn't trust any other dealers, and I know what I am talking about. I paid for the towing a bit more, but it was well worth it. So folks, if you have any issue with your vehicle, see Adam Gemmiti (Forget About it lol)
Great friendly, knowledgeable staff must check them out for all your vehicle sales and service needs!!
Staff are very friendly and knowledgeable. They were able to answer all of my questions. happy with my purchase.
Their new dealership is beautiful! I was recently in for a couple recalls. They repaired everything and it only took about an hour. They were promt and called me as soon as my vehicle was ready to be picked up. The staff members are friendly and knowledgeable.
After sales service of oil change and other thing take 2 hour or more
We had an amazing purchasing experience with Pine View West Hyundai with Rayhan Sheikh - what a gem! I am so glad to have dealt with him for the second car purchase - very patient and will make sure you get the best deal too! Highly recommended to consult him if looking to buy Hyundai Car. !!!Simply Brilliant!!!
I would 100% recommend Rayhan, he has been very resourceful and professional.
Not even pay attention on me I ask for information about Tucson bad service
The staff are friendly and helpful, and the customer waiting area nearby is adequately staffed and heated for the winter.
we purchased a vehicle from Basim, he was extremely knowledgeable, if you are looking for a new car make sure you go see Basim. thank you again for your help.
Rayhan was very helpful and patient explaining the different options
Such nice services and their new location is very nice ! Well structured and properly maintained :)
Tracey is fantastic. She is the best sales woman ever. She puts herself in the buyers shoes. That is what makes her exceptional.
I went for a recall notice service appt. The service department was very professional in getting the appt done in a timely manner. I also got a complimentary car wash. Keep up the good work????
Great people and they know what they are doing ..manny he is really good and very helpful. Very happy
Friendly service on the phone and in person Had me in for a repair the same day Technician completed the repair effectively within the time as reported Cost is always more expensive than I expected
I went in to Pine View Hyundai today with a problem accessing my phone to play music and the receptionist called a sales person over to help me. Rayhan came to my car and reset everything on my phone and got it working . He was so pleasant, patient and didn't rush me and explained what to do if it happened again. This is why I will only go there for the service on my car Thank you so much..
Sales team was very helpful!! Thank u Hardep
Great service from Raed, rabab and mutee!
I had an awesome experience and specially with Mr. Rayhan Sheikh, who had a great insight about cars and gave me high level of satisfaction while making the decision of my first car.
Great service! Was looking to buy a new car and Hardip Sanghera helped me through the process with his extensive knowledge and customer service. Would definitely recommend.
Gr8 service my car was going to take extra time they rented the car for me and also provided pick and drop services... all in all had good experience keep up the good work
Nice staff members from front desk to service department.
I was thoroughly disappointed by the service at this location today. I realize that they are building a new dealership and probably have to do their service offsite, but when my vehicle hadn't been touched in over an hour while I waited and then couldn't give me any time line of when my vehicle would be completed for a simple oil change, I took my keys and left. I will not be back.
Bunch of theives working together. Students and work permit be aware these guys are not the one to deal with. There sales manager Moeen, doesn’t know how to deal with customers, called us in and disrespected us in front of whole staff. Held my deposit even when no Bill of sale was signed. Threatened me that he would drag me to court. There was another 6ft finance manager with this guy who was trying and acting smart and made me a bill of $1800. He told either to pay that or he is going to file a case against me. There GM Vince, I emailed this guy 3 times never got a response from him that time, he didn’t even bother to return my calls.
Beware! My husband and I went to this agency and serviced by Zack. This man is dishonestt and try to make you buy the car straight away. He put pen on desk and ask my husband to sign. Pressure and inflate price. be careful consumars. Want to say that all speak in their own language and not in english. very rude to do this in front of buyers. we will not return to this agency.
Service are very nice. Pick up schedule on time . Salesman are very friendly and helpful. I purchased my Elentra preferred 2021 from this place.
Great place an Tracey
Rayhans is the best at pine west hyundai. He takes his to help you to get the vehicle you want. I highly recommend pine west Hyundai. I am a highly satisfied customer.
It's been a year since I've used this location simply because of the distance from my home. When I tried to book an appointment at my current dealer for a Winter Tire Swap, they told me their booking for week and a half out. Concerned as this my Wife's vehicle and she was taking the kids up north I decided to call Pine View West. The Service Department phone was promptly answered when I explained my urgency, I was put on brief hold to see if they could accommodate me. To my surprise the Service Manager came on the line and offered to perform the Service that Day! I have to Say it felt like I went through a Nascar pit stop except I got a carwash too. Hands do to the Service Manager Steve, you have one of the Quickest and Friendliest Service Team. I will definitely be coming back.
Very happy with the service. Only did what was necessary. Lost one star as no customer shuttle service.
Thank you so much for your help and great service Raed!
I visited Pine View West Hyundai with a friend who bought SUV from Afrazyar. He was very helpful and he helped us a lot with the prices. He was very professional and explained us everything very well and made while experience memorable. Must visit Afrazyar if you are in market looking for a car or SUV. Thank you so much for your help Afrazyar... ????
slow service cars been there since 11:30am and now its 4:02pm for a simple tire swap and oil change. this will be my last time coming to Hyundai
MUTEE SALAMA is the reason HYUNDAI is running. This place will reach heights as long as MUTEE SALAMA is the one conducts any BUSINESS. I have no words to describe the hospitality they have shown. But, a happy face can tell a difference between what’s good or not. And pine view west is a place if anybody looking to get approval.
This guys doing great and awesome services
Special thanks to Micky bro and Mutee brother.
I am glad glad glad to RAYHAN . He deserves a big Thank you and what not !!! He is the true example of how a representative should be . He almost spend half of his day with us by giving us ample answers for ample of questions. Even today when we pick car it was just a matter of 20 mins work still he was with us for more than 2 hours and gave all the solutions to our confusions and querries. In all I would for sure recommend RAYHAN and Pine View West Hyundai . If you are looking for best cars and deals Hyundai is best place but also in all if you are looking for personal touch and personal satisfaction than yes this is the best place for you. By the way I got HYUNDAI PALISADE LUXURY 8 SEATER IN BEST DEAL and I am on cloud 9. ????????????????????
I am already leasing a Hyundai vehicle from a different dealer and wanted to upgrade. I was contacted by this dealership for a car i was interested in and the rates I was given were fantastic. Their representative also said that most likely they would be able to transfer the lease to someone and the monthly payment will go further down for the chosen vehicle. My own dealership quoted oposite and upon further probing they informed me of a couple technicalities because of which the rates offered by Pine view west were impossible. When I told pine view guy the same and requested full information since its a long tern commitment, the guy behaved very cold and told me that he will call back with full details that never happened. So the reason for this rating is that tell things as they are instead of luring customers over impractically low numbers. And if those numbers were true do get back to customers.
I am really happy to conatct micey brar . He is very nice person and i got my approval within 30 mins. These guys are very genuine. Please visit on the hyundai.
The service was timely. Full price disclosure. The staff are courteous. The complimentary coffee at the waiting reception always makes me want to go back.
super service by Ali M he deserve the raise,i will highly recommend to my family and friends.
If you come to this Hyundai, I highly recommend going to Nelson. Also Mutee Salama is very easy to talk to. Had a great experience overall.
Greatest service from Raed, Rabab and Mutee!
Pine view west is one of the best dealerships in the GTA. I was very satisfied with the service of this place. If you are looking to get a car I would highly recommend to visit and give it a look. Raed was the sales that helped me out with everything, great guy and very helpful.
Great experience with Managers Rayhan and Amy. Bought new Sonata 2022. Very knowledgeable and informative. Not pushy and very friendly. Highly recommend them for anyone looking to get a new or used vehicle. Keep it up. Hats off to these two people.
Had a terrible experience with my last service appointment. In short I was lied to several times, was billed more than twice what was I was supposed to be, different service than was discussed, and was not sent a survey after service like usual because I told the service person that I would express my concerns there. Just sent an email to hyundai directly. Will not be going to pineview west or any hyundai dealer again for maintenance unless my issues are resolved. a pandemic going on and trying to gouge your customers. pathetic. Service advisor name was Emmanuel Engalla for the record.
Manny in service was great. Very knowledgeable, professional and helpful. Thanks!
While I greatly appreciate the repairs to my elantra having it sitting for so long killed the battery...also my horn isn't connected...so it's dead in my driveway again...back to the bicycle ????
Always great service. But they didnt figure out why my vehicle makes a popping sound even when the engine is not running.
Very bad dealing
Great service!!!
Was really pleased with the service department and the friendly staff!
Sevice was excellent
Got my New Car from the Sales person Rayhan Sheikh and Sales Manager Moeen Qureshi. I bought a vehicle from this dealership and dealing with Rayhan Sheikh was great. Was very friendly and professional. He made buying the vehicle easy and a lot of fun. Moeen Qureshi was also great to deal with, he truly is like a manager every dealership needs. I will definitely recommend anyone looking for a car to come here. Lastly Hussain, Finance Manager gets you approved in no time!! Very caring and efficient team!
Rayhan, was very helpful with helping my find the right car for me. I recommend him and this company to first time buyers. He helped me find the best deal and the all the staff members was very nice.
found the service outstanding!
Had a good experience…lounge is nice and clean…I’d prefer short servicing time.
Very disappointed,I am having a sonata 2015 & its having a problem in passenger side mirror it stuck when i need to move it , I went many time to pine view hyundai for this problem and got same answer everytime that there is nothing wrong with u mirror .
Thank you RAYHAN for your wonderful service ,the time you gave and the queries you solved by personally giving half of the day to us. ????????????????????????????????
I went there when everyone was telling me my car engine gave up . These guys helped me in 3 hours with no charge . I recommend other people to go there for ur vehicle’s service.
Mutee and jack both are highly professional guys they give us best deal and great customer experience I refer you both of you to get great deal and good customer experience
Service was very quick and exactly what I was looking for. Their new building very clean and the service staff very friendly.
So I bought my car sonata 2021 from here. I had a great experience with this agency and with the consultant named mickey as well. I would totally recommend everyone to buy your car from here.
By far the most professional dealership I have been too. The service department is excellent and the service manager Steve Grech is by far the most hands on professional manager out there!
Raed Altal, you’ve been so helpful and keen and we really appreciate your true efforts to make the process of our car lease such easy and smooth. Thanks again and Nissan should really be proud of your talents.
I called up to enquire about a service for my Hyundai. The service advisor spoke to me in a very condescending manner and also quoted me exactly double what the other dealership quoted, for the same task. Sad. Will definetly not buy my next Hyundai from this place.
I had an incredible experience, with Rayhan Sheikh helping us! He is definitely on top of his game in helping customers, being his priority. I definitely recommend Rayhan Sheikh - location Hyundai Airport - Pine View West. Robina.
The only Hyundai dealership I will use when it comes to parts and service for my Santa fe. After Unsatisfactory service from other dealers, Steve and the Service team have been a pleasure to deal with, even while under construction they have taken care of my needs and any warranty issues.
I got my car serviced there and their service advisor Manny was of great help. I had to get a few parts replaced and he guided me through the process very well. He is a straight forward, knowledgeable and honest guy. I would recommend Pine West Hyundai for car service. Thanks Manny!
Very excited for new santa cruz. Thanks alot to Rayhan and Amy
I brought my moms car today for service for the first time and Shelby was amazing she explained why I was stepping into trailers and explained that a brand new dealership was being built. I’m looking forward to the new company. I feel like I can actually send my mom and she would be well taken care of. H Great job !
Came in looking for a new car. I was helped by Afraz, and Mr. Hussain who is the finance manager at the location. I was looking to get into the 2020 sonata as the car is just magnificent and the way every feature was explained, the way the process was followed, I was impressed as I’ve never in my life seen anyone who is informative about their products. I am a sales manager my self and I learned from these individuals. I’m very pleased to know I will be one of the first people driving a 2020 Hyundai Sonata Ultimate. I was welcomed into the Hyundai family like I’ve been a part of it my whole life. Will definitely recommend.
Genuinely amazing deals with complete transparency by this dealership. Will be referring friends/family here!
Very impressed with the quick service for a recall in my car. They even washed my car while it was there!!
I bought a Santa Fe and the service was excellent. Rayhan was corteous, knowledgeable, patient and polite. The car exceeds the expectation. New location looks amazing.
Awesome service and staff very friendly
amazing service! Raed was very helpful and extremely professional and friendly. i picked my Hyundai Elantra 2021 yesterday and was def very satisficed. i would recommend
I wish I could give less than 1 star to the dealership. Worst Worst Worst experience, no respect for people once the car is sold. I bought my car this year Ali was my sales rep and he was extremely sweet in the beginning until the time I signed on the contract,Afterwards he wasn’t ready to help me at all. Also, the sales manager Moin or Moeein he’s the worst to deal with. I don’t understand if these people get the required training or they just get hired through references. People who work here are making the experience extremely worst. Please don’t be part of their trap, specially do not have moeein as your manager
Hardip was great at explaining everything to me and helping me out based on my budget. Thanks a lot for all your help will definitely recommend this dealership to my friends and family
We took our car in for service last Wednesday past, and was treated very well. The work was done very quickly, and efficiently. We are very pleased with how we are treated at Pine View West Hyundai. Thank you. Ted and Linda Traverse.
Pineview west Hyundai is one BEST DEAL PLACE, they value your time and money. ????
Best Showroom to deal with. Rayhan & Amy were the best Professional Managers I've met till now. Very Understanding. Have bought so many cars but this was my best experience. They are calm, not pushy, knowledgeable. Provide you all the details of vehicle in detail, explained all features and different buying options. Rayhan took all the time to explain different features. It couldnt be smoother and easier. Got approval and vehicle in no time. Kept me in loop thru the process. Good Work Guys! This is the place to get your Hyundai or any used vehicle they have in stock. Hatsoff! Couldnt be more happier.
Disappointed. Was looking for parts, they told me parts are in Woodbridge. Went to another dealer.
This is the second time I went there and it was an amazing experience. This is the second time I was able to served by Shelby who has gone above and beyond both times to make me feel valued. This particular time, Shelby displayed how amazing she is working under pressure and aims to deliver superb customer service to Hyundai Customers. If you looking to have your answered called, your time valued and a honest team looking to make sure you make the most informed decisions...go here ✌????
I had a very good experience with this Hyundai dealership, from the receptionist who made the appointment,to the service advisor who took the car in. Everyone was very polite and respectful. I felt that my business was very much appreciated. I will definitely be taking my car there in the future. Thank you.
I am very satisfied with the customer service that I received from this dealership . I recently just bought my first car from Rayhan Sheikh . I definitely recommend anyone who is looking to get a good deal to visit this location, and to ask for Rayhan ! As he was able to stay with in my budget , provide good client care , and knows how to take institutive by going above requirements.
My experience with Hyundai especially this location was amazing. The service was fast and the staff were really friendly especially Rayhan Sheikh who dealt with us.
Best people Rayhan, moeen and ahmed... got my new Santa fe ultimate. Best deal
Always have a great experience servicing my car. Staff is friendly and knowledgeable. They go out of their way to ensure that I am happy with my service. I would recommend servicing your car with pine view west !
First time servicing our car here. The place looks great as expected from a new location. The have the drive in to service your vehicle. The customer service was great, my estimated wait time was around 2.5 hours so I was sent home and back in an Uber that was arranged by the dealership. It did take longer than the estimated time as they we’re having issues with their computers/billing system. Here is where they lost a star. My serving report was completely empty nothing was checked off as checked or needs repair, just empty. I didn’t realize this as when I spoke to the customer service rep he said all was good so I didn’t check out the report until I got home. We will continue to get our servicing done here as the service overall was good and hopefully the empty report is a one off.
Best experience ever and excellent customer service by Mutee and Rehan. I personally suggest to come here if you are looking for any Hyundai vehicle and also you will get best deals here. Thanks alot to whole team.
Completely satisfied
They have very unprofessional and rude staff at their service center.Online services doesnt work at all.Irresponsible staff
Many is very helpful. I came in for parts change which were to be covered under warranty. He took care of everything in a timely manner
My wife and I brought in our truck for service last week and we were very pleased with the overall service that we received at Pine View West Hyundai. Our service advisor Shelby kept us up to date throughout the process and was very detailed in explaining what needed to be done in order to correct the problem. She was was very courteous, professional and made the overall process effortless. The repair was completed even earlier than expected and we look forward to a continued high level of customer service from Shelby and the rest of the service team.
I was looking for a dealership when I stumbled upon Pineview West Hyundai. I was greeted by Ali. After understanding what my needs were and what cars I’m comparing with, I had 3 cars on the table. I had a few questions which ordinary people wouldn’t ask anyone and I was just helped by Moeen, who is the New Car Manager. When we originally started I was all over the place. By the time I finished, I was so satisfied with the service provided I ended up buying a car with my spouse. Never did we once feel we were disrespected even though what we were saying was impossible after simple calculations were shown. We were briefed on what the process is. Moeen is a very trust worthy guy with so much knowledge. We are so happy with this dealership and will definitely recommend it. Go see Moeen
I went for car service at pineview west hyndai i got a very good experience. Best dealership for hyundai service . MR Emmanuel Engalla is a very good person. If u go there meet this guy . He gave me very good advice . Thank you
Great service from Rae’s, Rabab and Mutee!! Thank you!
Excellent service, Manny and Shelby, well done friends.
Very friendly and great service. It was my first time there but it won't be my last.
The best sales team I've met ever; Rayhan, Moeen, & Hussain. Excited to drive my new Elantra 2021. They explain each and every step, from before you even arrive at dealership all the way to delivery of your car. Got approved and delivery of vehicle in no time! Rayhan & Moeen were excellent in their service at every step. Would refer everyone to them if they need a vehicle.... best experience ever despite these hard times and their dealership under construction. Keep Smiling :) Best of luck.
Do yourself a favor and stay far away from this place. You will be ripped off for sure by the rude manager that works there. Don't even mention the financial manager who tried to rip me off for gap insurance. he was trying to charge me 2,800 and I got the exact same from another dealer for 1600. stay away from this dealer. When I went to get my deposit back because they didn't have the car I order the finance guy was trying to scare me to not cancel the deal. Don't try to deny what happened and make excuse. fix your management
We purchased a new car from Tracy, she was very knowledgeable, patient and friendly with us and helped us through the process. On the delivery of the car, she took the time to walk us through the features of the car and ensured we had all the info prior to departure. The sales car manager Amy also helped us through the purchase process and was efficient and concise with the different purchasing options. Fantastic experience purchasing from this location with highly efficient and knowledgeable staff, great location!! Thank you both Tracy & Amy. Highly recommend buying a car from this location from these great people.
Had the pleasure of visiting this lovely location and the service received was absolutely outstanding. The receptionist Monica, is so mannerly and polite and provided me with exceptional service, made me feel welcomed and answered all my inquires. If you’re looking to book a service appointment ensure you ask for Monica, she will give you the very best service.
Really glad to meet with the Managers Rayhan and Amy and service we got from him. Very friendly and calm. Explained everything. Got new Tucson 2022 from him. Great work. Highly recommended if anyone needs a Hyundai.
Great staff. Very kind and courteous
As my car had a recall notice, I went to have this checked out prior to taking a journey out of province. Manny understood this, albeit at short notice and made the room to accommodate me. He is a polite individual who took the time to answer all my queries. Once my car had been checked through and my keys returned, I went back to my vehicle. I was pleasantly surprised to find that my car had been washed! Thank you Manny - you are an excellent example of what customer service should look like and a credit to the company.
The staff and technicians are amazing!
The location is spic and span and the staff member who looked after me was polite, professional and knowledgeable.
I recommend this agency to everyone because the staff work at this place are humble and helpful. Especially the sales associate Tracey and manager Amy helps me alot to get better deals. I love this place and highly recommend everyone to visit there once if you want to buy hyundai car.
Many thanks to Raed Altal who helped us throughout the process and demonstrated responsibility and caring
I walked into pine view west Hyundai not knowing a thing about cars or really what I wanted. I had the pleasure of dealing with Hardip who was more then patient with me. He wanted me to get the very best for my dollar he stayed after hours to assist me and take me for multiple test drives. He also got his sales manager involved to make sure I got everything I wanted. He was efficient personable and honestly extremely knowledgeable. He made the process so smooth and really kept my stress to the minimal. He is definitely in the right line of work and has a great way of dealing with people. I got my car and I am absolutely in love with it I also got to experience great customer service from a great team that really came together. Thank you pine view west Hyundai and special thank you to Hardip who was phenomenal.
Rayhan and Amy are the best Managers ive eveer met in may past experiences of buying cars. Go out of way to make sure you are getting the car you need taking all time to explain different options and make best decision and get best deal. Very happy from them. Highly recommended for any car needs.
Best experience with Manager Rayhan sheikh and Amy. Very knowledgeable and calm. Got me best deal with all the information and helped me decide a vehicle in my budget and needs. Hatsoff highly recommended for anyone looking to get a new or used vehicle. Keep it up.
I bought my first car here. Moeen, Rayhan and Ahmad were very helpful in helping me get exactly what I wanted in a swift manner. Any questions or issues I had they were more than willing to help. I had a very positive experience at this dealership thanks to these three and would recommend them to anyone looking for a vehicle.
Incredible first car purchase experience! Hardip, sales representative; and Ahmed, finance manager were kind and honest throughout the whole process. Hardip went above and beyond and was there every step of the way until I drove my car off the lot. He ensured I was comfortable with my purchase by detailing all of the cars features, remember that I'm big on safety. He also followed up with me a few days later to see if I had any questions. Overall amazing customer service.
The service was so good even the team members were helping a lot they give you all there time to help you and give you the best advice for what your looking for. I went to many Hyundai agencies but they didn’t help me as this branch did. A special thanks to Mr Raed Altal for helping me find the car I need.
Thank you Rayhan for your exceptional customer service in getting us in our our first Hyundai vehicle. I had reached out to a number of dealerships and Rayhan was the only one to reach out in person, was able to get an appointment that afternoon and picked up our vehicle 3 days later it couldn’t have gone any smoother. I’m a proud owner of a Hyundai Kona and extremely happy with our purchase and the Pine View West team for making us feel like family. Lily
The worst dealership ever, I bought a vehicle. I have been complaining about a motor issue, they took me for over $3,000.00 + and resolved nothing. I took it to another dealership and told me that the motor came faulty from factory and replaced it at NO CHARGE!!!!!! please do not purchase anything from these guys!!!!
It's a great place for service , the people are pleasant to talk and fast service
I was so happy to buy car from them , Very nice service
My experience at this location is one to share! I picked up my 2020 Elantra today and am overall so pleased with the amazing customer service I received at this location! My credit situation was not the greatest going into my car buying process. I was scared I wouldn't get approved however, Hussain, the Finance manager worked with my situation and helped me get approved! He was very understanding of my situation and made it very easy to gain my trust. If you're looking to have a great customer experience, a great deal and meet some genuine people then go to this location!
Mutee Salama and Tracey were excellent in customer service, really appreciate
This place sucks, every time I come here it takes over 3 hours for a oil change.
Will not recommend it. They will just try to sell you car with higher prices than other hundayi dealerships. Dont give them any deposit unless you are fully satisfied
I went there for service first time today, and they put scratches on all sides of my car, and then gave paper saying scratches were found after car wash, which shows they put scratches and are just trying to save themselves,while blaming it on the customer. I got my car washed two days ago and these scratches werent there. Thay are new scratches. They never asked permission to wash my car, nor did I tell them to wash it and then say they arent responsiblefor the scratches the wash put even though they did without permission. Never go here for service as they do not take care of your car and dont put customer first as they wrre blaming customers and do not ask for permission when doing things.
Best experience purchasing a vehicle! I’m a new mom with a 2 month old baby. Hardip and Vince at Pine View West Hyundai went above and beyond to accommodate me. So impressed with the level of service and professionalism. Would highly recommend Pine View West Hyundai.
Thanks to Adam who ordered my parts and had it fixed in just days, when the previous person at the same location took months to get back to me, kept prosponing the date saying the part is on the way, when I find out later the part was never ordered in the first place, I felt I was put on a goose chase and was very disappointed to hear. However, Adam was very efficient and took the initiative to call me and keep me in the loop with updates and I am very satisfied. Thank you
I purchased a car at at Pine View two weeks ago. I must say the staff there are very professional. They made my buying experience there a pleasant one. Rayhan Sheikh, the sales person I initially dealt with was very pleasant with a no pressure approach. Special mention goes out to Ahmed Hussain he was very helpful and a man of his word. He promised me new mats and he delivered. Thanks guys.
Amazing parts and service department. Very helpful staff.
I am very satisfied with management and sales service at this location. Those guys are friendly and easy to work with. Rayhan is the MAN to talk to if you want to get a good deal on your purchase. I never thought i would meet honest sales person but this guy is honest and will work with you to get you a fair deal. Highly recommended
I needed a car a few years earlier than expected and was stressed out at the thought of everything that I needed to do especially during Covid lockdown. Went to see Rayhan Sheikh at Pine View West and the experience was great. He walked me through the available options and I now have a vehicle that is better than i had hoped and reasonably priced. I plan to return to Hyundai if I ever need a new vehicle.
Rayhan & Moeen were exceptional in their service, got an excellent deal on the new Santa Fe 2021. Rayhan gave a detailed demo on all the features and helped me choose the trim level according to my needs, didn't had to ask for best price as it was already competitive at the first time! No pressure at all! Vehicle and himself were ready for me when I arrived for demo and test drive. He is the man to go to for all my friends and family vehicle purchases now onwards...glad i found them. Keep it up. Hats off to the team for such service.
Guy in finance is extremely rude. He offered me price one day and another day declined the price he offered. He tried to scare me regarding the approval of finance.
I arrived at 09:00 a.m. for my appointment on Wednesday October 20th,2021. I was seen to Manny right away who handled my appointment with the ut most professionalism. He confirmed my name and address and took the details of the car and then sent it down to be serviced. The car had been called back for an engine problem. Within 1 hour and 45 minutes I was good to go. I would definitely take my car back to be serviced at Pine View West Hyundai. There is a nice waiting area there where you can get coffee or tea and watch TV. Thank you Manny
Fast and efficient service! Waiting area is spacious and clean.
Dealt with Rayhan (Sales person) & Moeen (Sales Manager) today. great service! Humble, Welcoming and very knowledgeable Staff. Would always buy my next vehicle from them as well. Best dealership to buy and service vehicles. Excited to get my new car soon. Moeen is very friendly and great person to deal with. Helped me in choosing my car, guided me through the whole process and made the whole process very easy for me!! Cheers Keep up the good work...
I purchased my first vehicle at Hyundai Pine View West. The process was pretty smooth and I got a great rate/price. The turn over time was excellent, I had my car within a few days. My sales associate was Rayhan; he was helpful and easy to get in touch with after office hours for questions! Had a good experience overall.