Reviews of Belleville Nissan (Car Concessionaire)

Marcel Beaubien

Nice place

alex angus

By far the best service I have ever encountered in a dealership of any kind.

Scott Miller

Had a very good experience at with the Belleville Boyer Group (Mazda and Nissan) at Boyer Bay Mazda this weekend driving from Kingston with my sister to help her buy a used 2014 Mazda CX-5. My neighbours we're also very pleased when I recommend they drive from Kingston to Belleville to purchase their new 2018 Nissan Murano from Boyer Belleville Nissan. Your dealerships are friendly and professional. In Kingston two car dealerships wanted to collect our data on their iPad before even considering showing us a vehicle and another was too busy to approach us after several minutes inside the dealership. We walked out! In Belleville,Bay Mazda bent over backwards even utilizing the service manager to make sure customers were greeted when all the salespersons we're engaged on a Saturday afternoon long after the service area was closed. They also put in an extreme effort to try and find a good trade-in price for her VW which had seen better days. Boyer should buy a few dealerships in Kingston and teach them what customer service looks like. You’re doing something right at the very top of the Boyer group. Two good separate dealership experiences cannot be a coincidence! The management leadership at The Boyer Group is doing something extremely correct. Scott R Miller Kingston On

Lana Lou

They put garbage balloons on all their cars and I found some in the forest 20km away stuck in a tree, the very same balloon groups they were using. Gross.

James Welbourne

Very Friendly, The Best Service.

Brigitte Cole

I recently bought a vehicle I never thought I'd ever own until I sat in it! The team goes above and beyond making sure you can buy within your means and I never felt any pressure. This is my second vehicle of my own and not only do I love it, but I'm so happy with my decision. Excellent service and it doesn't stop there.. If I have questions, they're à call or an email away! Thank you all again for my Kicks!!

Dustin West

Be very wary of having your vehicle serviced here. They duped my girlfriend into purchasing over priced repairs (ie, saying they cant let her off the lot with worn out tires on a three year old versa, among other things).

Sonya L

Great service department. Fast and efficient

Dave Fulton

100k 4 1/2 yrs. Very comfortable love the drive avg economy 6.3l

Dave Fulton

100k 4 1/2 yrs. Very comfortable love the drive avg economy 6.3l

P Grivon

Stopped in for emergency air filter during snow storm. Front desk girl had unfriendly attitude. Service staff were at least helpful.

Jackie Adams

Amazing sales and service staff!!

Joan DuMoulin

My first visit was great. A two hour wait but I was prepared for it. They offer a ride where ever you want to go. Very courteous at the service desk

TradenOriginal

We broke down down on the side of the 401 part way though a road trip. I managed to get the car to the dealership there, they put me as a first priority. Got the car working properly again in a few hours and I was back on the road.

R S

Absolutely horrible experience. Took vehicle in for new oil pan and fix check engine light was charged close to $1200 they couldnt figure out why the check engine light was on so they took my vehicle to another local garage and had the guys there try to fix it..they said it's too big of a job so my check engine light is still on and I'm out $1200. Then was told my vehicle most likely needs a new cat and o2 sensor. Which I mentioned was most likely the problem in the 1st place. But ofcorse was ignored. Sickening really. I asked to speak with the manager was told he was away on training. Rediculous. Was getting the run around for 1.5 weeks. Was told by Jeniffer that I would be given a price quote on those parts/labor (after already paying them $1200 to fix it) but never heard back from her. Here I am with a service "engine soon light" still staring in my face daily. Completely unacceptable way of treating your customers. I will never have any service done on my Nissan here again. Biggest scammers in Quinte. Stay away!!

Brad

Just visited the Nissan dealership and have to say the salesperson. I dealt with (Rohan) was phenomenal. He was a pleasure to deal with and very easygoing. I'm in the process of deciding on buying a vehicle and Boyer Nissan will be at the top of my list. ????

cooking with sophie

Always friendly & informative staff. Quick service! Can't conplain about the free car wash either!

Rebecca Foreman

This was the best experience I've ever had when buying a vehicle. I haven't personally bought a new car in 10 years so they made it amazing! When my husband bought a car 5 years ago the dealerships were horrible. I wish we had gone to Belleville Nissan at that time to get his new car. 10 out of 10 recommend this group. The staff I dealt with - Mike, Janette, Patrick and Justin - were top notch!

Graham L

If you value your car and treat it with respect take it somewhere else.

Carol Ann Best

Great service last visit....Friendly and competent.

Daphne Rayner

Very clean. Nice set up. Service department friendly.

Tom Houston

I purchased my new Nissan at Belleville Nissan and the service was great. They follow Covid Protocol and I felt safe there. I fully recommend Belleville Nissan for purchase and service. By the way I love my new Nissan.

Lynne Giannini

Great service- fast, reliable and very effective communication from the service rep, Brendan. It was worth the drive from Port Hope.

Colin Byrne

Excellent dealership!

kay jay

Fast service and free oil change. Great experience.

Gisele Fielding

Always good????

Beverley Alkerton

Very patient, kind and polite. Couldn't ask for anything better. A big thank you out to Rhonda Zielski and all at Belleville Nissan.

Brittany Ratcliffe

I cannot give this location more stars! Outstanding service! I walked in, to test drive some cars as I was hoping to purchase a Nissan once I got back home to Alberta, Trish not only provided me with information on different models, and let me test drive a vehicle, she pointed me in the right direction, sat down with me and provided numbers and got me in touch with a dealership in my area, exceptional service that she didn’t need to provide but did anyways! I highly suggest anyone who’s thinking about getting a Nissan to go here and speak with the staff! Fantastic.

Lina Diaz

Great customer service!

Mr Green Mr Blue

Very professional service! Respect! 1.Mechanic Ivan was taking care of my car. Took him some time to figure out what is the problem. Even engineering department of NISSAN didn't know, but he did. 2. Service manager Jeniffer was doing the best to help me with rental car and contacted to dealership where I bought my car to solve my issue. I recomended that place to everyone!!!

Webster Mwenye

Probably, not very friendly but ok.

Kimberly Snider

Awesome!! Great friendly service, not pushy, just genuinely helpful.???? Thanks for making my day end awesome with the purchase of my 2020 Nissan Kicks SUV????????

Webster Mwenye

Probably, not very friendly but ok.

Sheyanne Nicolai

Service was fast. Nice people.

Kandace Parks

I've been looking to purchase a new vehicle, and spent Saturday shopping around. Rohan at Belleville Nissan was the only sales person that day to come outside and greet me - despite the down pour. He was thorough and went through all the available options with me. When the time comes to buy, I will definitely be going back to Belleville Nissan!

Robert Scott

Once again, we were treated very well when we had my Nissan in their shop. We highly recommend these fine folks.

Wolfe Black

Dustin Boyer is a great community partner supporting our Troops and Local OJHL Hockey! Go Belleville Nissan...Go Dukes Go....

Alex Medina

Very nice and polite people to deal with, and they did an excellent job with the service provided

Dicoterra

Pretty good speed of service, a little costly but that's the industry. Some good sales people and some schysters.

Jennifer Pitts

Had a great experience with Mike. A local guy who knows his cars and is fun to deal with. Having been to other dealers and listening to pushy sales people who wanted to tell me what I wanted. I was ready for anything when i looked at a car at Belleville Nissan. Mike was very neutral. Understood what I was looking for in a vehicle, and let the car sell itself. I do feel like he went to bat for me with management to get a price i could live with. Got a nice gift at the end of the deal! I will go back! Dave P.

gareth green

Amazing experience buying from Belleville Nissan. Mike was a consummate professional who went to great lengths to take care of me. He spent a few hours with me and my son on a test drive, then negotiating a very fair deal and going to find the unit I was looking for. They had to find the car at another lot and got it in for me right away. They also set me up with a loaner until the unit came in because I had no car and needed one for work. I live and work in kingston but made a point to go to belleville because of the experience I had with the boyer group last time and I was not disappointed. When I picked it up I got a thorough demo on all the features and Mike answered every question I threw at him. Can't say enough about how glad I am to have been taken care of by Mike and the team at Belleville Nissan!

Alicia Hagan

Excellent service! From the moment we arrived at Belleville Nissan we had a wonderful experience. Everyone was so friendly and helpful. A big thanks to Dave, he was attentive, knowledgeable and never pushy. Dawn Anne in the finance department was amazing, she made the whole process super quick and smooth, there wasn't a question she couldn't answer. Quality of customer care is important and this dealership doesn't disappoint :)

CanadianRob

Service department is awesome.

LORELEI W

This dealership is beyond stellar when it comes to working with you when you are in the market for a vehicle. Erin Cook was the salesperson and he was more than willing to do whatever he could to put a quote together for the right (new) vehicle. Truly the most pleasant experience. Let's face it, buying a car is a big deal and they get it at Nissan, Belleville. I would totally recommend them. Ask for Erin Cook! Tell him Lorelei W sent you, and that you read this review! I am certain Erin will impress you with his knowledge, customer care and friendliness. Great guy. Great place. Great service.

Mark Oatman

The staff couldn't have treated us any better!!!

Jason

Great experience buying new with Richard!

Mario Villano

Needs more discounts

Ron Ireland

This is the best dealership I've ever been to. The service, sales teams are friendly, helpful, and awesome.

Randy Warren

Great staff, knowledgeable.

Taylor Draj

Great experience

Nadia Kumar

Seller was serving 2 customers at once. Consequences : I did not get explained all the info on my vehicle. Seller judged me by the cover : a definite no no in my book. It's an important purchase and I sincerely regret buying there. The service staff is great.

Sherlock Chan

Excellent

Karen Duncan

Helpful staff they even bring the car your interested in to u!! Awesome!

Rose Marie Wytosky

THE STAFF AT BELLEVILLE NISSAN ARE JUST AMAZING ! KENDRA AND TERRY IN THE SERVICE DEPARTMENT ARE SO HELPFUL MY SERVICE ENGINE LIGHT KEPT COMING ON AND I GOT IN RIGHT AWAY TO CHECK IT. MY CO2 SENSOR HAD TO BE REPLACED KENDRA ORDERED THE PART FOR MY 2016 JUKE AND IT WAS HERE AND REPLACED WITHIN A WEEK AS PROMISED. BOTH TIMES I WAS THERE FOR SERVICE WYATT WASHED MY CAR BOTH AND I WAS SO HAPPY. THEY TREAT YOU SO GOOD WHY WOULD YOU WANT TO DEAL WITH ANY OTHER DEALERSHIP THAN BELLEVILLE NISSAN !!

kevin denton

Bought a new truck here last week. Amazing dealership! Lots of inventory, great sales. Fun and friendly staff. Matt and Dawn made buying my new truck fun and easy. Can't recommend them enough. Thanks.

Vera Maranduik

Our experience with Belleville Nissan was pleasant and successful. Sales person Janice was kind and knowledgeable and Janette in financing and the sales manager were great as well and a pleasure to deal with. Thank you.

andrew iverson

I have taken my Titan XD in for service work twice to this dealership, both times the service and quality control were substandard First visit I had a radiator replaced an because of poor workmanship and QC I was left broken down and forced to do my own repairs on the side of the highway. The service deptments solution was for me to contact nissan and make my own arrangements to have vehicle towed. Second visit was for a few minor issues. First morning appointment but took over a hour to bring truck into shop and after another hour was handed a bill for re installing a bolt the had fallen out. Ask about the complimentary oil change that was offered to me for the previous visits inconveniences and all I got was "crickets" I will not be taking any of my nissan vehicles back to this dealership in the future.

kchall hall

Getting service here is not a hassle, the staff are informed and friendly. Keep up the good work Nissan.

Dave Pallister

Had roof racks installed day after getting professional detail done in Kingston on my 2017 murano. Tech had to drill out parts to install racks. He left alll drilled out material on top of car. Vehicle went to be washed. Got home and noticed still some material on top and paint and plastic damage on tail gate and other areas. Went back and was accused by Dustin Boyer that i caused the damage. Went to Belleville to purchase vehicle because Kingston nissan service sucked. So does Belleville. All their bluster about customers first is garbage. Not finished with this issue and have contacted nissan customer complaint.

Gloria Bentley

Bought my vehicle 3 years ago and continue to go back for regular maintenance.

Michael Brown

Staff in service are incredible Terry and Roberta are absolutely amazing to deal with and so very helpful thank you staff.

Doug Nutis

Friendly salesman and good service. Matt Hochguertel was a great help.

Guillaume Fortier

If you like waiting forever to get your car serviced even though you booked an appointment, you'll love them. Your car is still under warranty ? Don't matter, they'll try to screw you over. Be careful with this place

Keith Storey

Great service

Fahad Abdul Mujeeb

Super friendly staff. Always accommodating and helpful. Fixed a huge problem with an aftermarket part I had. The quality of the service department is exceptional! Thanks for taking care of my car.

Denis Dodge

Awsome service friendly staff and good mechanics

Robert Bates

Quick, efficient and friendly. Great coffee.

A S

Worst customer service. Walked in for service of nissan rogue and the service guy says air hose clamp is broken so it needs replacement. After servicing done I saw the clamps installed from the factory was as is and never touched (Easily noticed due to accumulated dust) and no broken part was there. It's simply a cheat so stay away from this belleville nissan.

Jamie Clark

Hands down the best place to buy a vehicle. The Boyer group is extremely honest and friendly and the prices and sales are the best. Belleville Nissan contributes to so many charities, supports troops and community police ...the list goes on. It's about the community with Belleville Nissan and I've never seen a car dealership that cares more than them. Very highly recommended.

Pat Folan

First time dealing with this dealer was a great experience

Sandra B

Excellent!

Denise Benson

I just picked up my 2016 Nissan Rogue yesterday. I LOVE it!! It was a great experience ftom beginning through purchase. Go see Dave Johnson and he can find you the perfect vehicle too :)

Noreen Eimers

Excellent service Michael Eimers is great in helping us. Goes well and beyond. Very safety conscious always been happy with the company.

Tim Annett

Rohan was a great help.

Denise Miller-sly

The staff at Belleville Nissan are always very great to work with. They make sure that I am always informed of exactly what is going on with my vehicle. As a woman I have experienced many times in the past being talked down to and dismissed. All of the staff at Nissan treat me with respect. So happy that I switched to them. Definitely would recommend them.

Joe Byford

Fast and reliable. Friendly staff.

Divya Rego

Customer service is great...mike was our salesperson..explained everything..worked with our budget

denise savage

Booking the appointment was very easy online. My vehicle was taken in on time. Efficient and informative at the desk. I was even offered a car wash, had another appointment or I would have taken that for sure. The staff is friendly - this is extremely important! I might add here - I love my KICKS <3

Werdah Khan

I wish I could give 0 stars. Horrible people. Michelle turned out to be a liar and a very very very rude person telling my parent to "leave his office" when the deal did not work out. Very disgusting. Will never recommend. Drove a total of 6 hours for this horrible service. Biggest mistake of my life. Will complain to the owner because disrespectful people like Michelle do not deserve to work in customer service at all. 0 stars, save your dignity.

Ellen Skura

Good friendly and reliable service.

Gurpreet Singh

I got my first car from nissan belleville and it was such a master piece. Specially i would like to appriciate the staff which is vert co-operative. I had the beat experience with michael over there who put his efforts to get me a beat deal. Keep going and stay in touch we gonna do more business.

Dawn

This is by far the best experience ever, buying a car here. Why can't all car salespeople and service be like this? I've never owned a Nissan before, always Ford or Dodge, and they were never this helpful, respectful or caring to me. At least here in Belleville they are very curtious and go the extra mile to make it pleasant and enjoyable spending that much money! :) I love my 2016 Murano, and will definitely recommend this dealership to anyone.

Jeff WBM

These guys are always very pleasant and very helpful :)

Lina Herdman

I was in Nissan for service on my Rogue, the staff was friendly & the service was great. Thank you Nissan

rick deroy

Went to 6 cars lots, only place where salesman would come out to talk to you.

Mark L

Nice dealership, great parts department

Duncan Suggitt

very friendly and courteous

Drew Blake

Belleville Nissan has always treated my family and I right. I own a Toyota, but always bring it to Belleville Nissan to get serviced. Their auto technicians are great!!

Bryanne Johnston

I highly recommend Belleville Nissan. Janice and Janette are both amazing and I couldn't have had a better experience.

Katherine Lawrence

When I scheduled the oil change over the phone I asked if it would take 30 minutes. She said to plan on 45. When I arrived I asked if it would be about 45 minutes. She said it would be an hour. Actual time for the oil change: One hour and Forty-five minutes ... for a scheduled oil change.

Henry Keuning

Staff was very helpful and professional.

Joan Rawluk

A change in circumstances caused us to cancel our new car purchase before we were due to pick it up thank goodness we did not pay a deposit as they tried to charge us many unsubstantiated penalties. Thank goodness for the help and advice of OMVIC they assisted us in knowing our rights and we were able to not incur any charges or legal expenses. The sales rep was great and not involved in any negative emails or demands for money that was management. Buyer beware if you change your mind then a different scene arises

Kevin travers

Had good trick buying experience

Aidan Malchor

DO NOT purchase a car from here. They will lie about when you get the car, what your car will have. Their employees will laugh at you about the problems your having. They are full of crap with regards to warranty and will not stand behind their product. If there is a problem they will not fix it.

David Latendre

Excellent as always

Sharada Prasad

Coffee was not good. That's my only Complaint

Ken Chase

One of the worst experiences I've had. Was looking to buy a new frontier and sales person would not negotiate at all, manager told me i couldn't get discounts at all, if i wanted the truck i would have to pay full price.I ended up going to Kingston Nissan and purchased the same truck for 4000$ less than Belleville dealership offered. If you are looking for a new vehicle i would definitely not go here, take the extra time and check out other dealerships. The service and the price will definitely be worth the drive.

Wyatt Jenkins

Love these guys!! could not imagine a better place to take my car, the service department is is always quick to take my call and book me in.

Shellie Forbes

Friendly staff! Very helpful and no pressure picking out a new vehicle

denis brideau

Amazing service and staff

Shelley Hannah

Jordan Hammett was our sales rep. He was very knowledgeable, caring and patient with us. He answered all our questions. Then Janette Sykes was our Admin. that wrote up our purchasing agreement. (Yes we bought the car) She was funny and explained everything to our understanding! This company treats you with respect no matter how much you're spending on a new or used car! We enjoyed ourselves immensely and would like to THANK them VERY MUCH !!!

Robin Leigh

Very friendly

steve C

great place, great people and awesome to deal with every visit. if you are not going here you should be. staff is always friendly and accommodating. try it yourself, you wont believe how good they treat their customers. cheers.

Rudi Campbell

Great service!

Allan Ebert

I contacted the dealership regarding a vehicle advertised on AutoTrader. Mike responded and gave me the requested details about the vehicle. We headed to Belleville for a test drive - MIke had the car washed and a fun test drive route laid out to demonstrate the features of the car. We eventually were able to make a deal to purchase the vehicle. Mike did a thorough delivery review of the car with me explaining all of the controls and features before I drove away. The post sale help has been very quick responding to all questions I have had. Mike and the rest of the staff were great to deal with. Overall a good experience, and we are happy with our Max SR.

Tracy Witherden

Excellent customer service!!

Beverly Mcleod

Excellent great Nissan car staff really good salesman showed everything

Ehab

Everything was Excellent from day one tell the delivery of my new pathfinder. Dustin Boyer and his team are awesome.

Jeff Masuda

Very friendly staff!

Masood Hasan

All service staff was very cooperative. Jennifer provided accurate information regarding my battery issue. Brenden called back when the replacement battery was available and set up an appointment that was convenient for me. On the day of the service, Michelle got my car in quickly and expedited the process for the warranty replacement. All was good, except the technician may have had some grease on him or her clothes. Left 2 stains on the seats. Will have to get detailed.

Devin

Never would i have thought buying a car could be so much fun, these guys are awesome. They are down to earth, and made my experience one that ill never forget. Visited a couple dealerships, but hands down had the best experience here. My next car, will be purchased here at Belleville Nissan. Thanks!

Heather Lappan

Buying our 4th Nissan from Belleville Nissan. Very happy with sales and service staff. Thanks, Rohan!

Patty White

Had the best car buying experience ever! The staff is so nice and caring about their customers! I would recommend Belleville Nissan to anyone! See you in 5 years for my next car.

Jj kuddy

Great service and selection, nice staff, and they truly work with you.

Jim

Purchased my first new vehicle ever this past spring. A Frontier, which I love! The service I experienced from start to finish was top notch.

Douglas Burgis

One couldn't ask for better service then they will receive from Boyer Nissan in Belleville

Lisa Ray

Super easy to drop your car and go. Even recieved a follow up call after service to make sure I was pleased.

Mandi Burgess

Always friendly and great service - the staff is very knowledgeable and accommodating!

Amar Thakrar

Took a morning off work to go buy a 2017 Armada Platinum with a Nissan Xterra trade. Called ahead of time to make sure it was there (1 hour drive each way). Was allowed to drive the truck including some rough roads and heavy acceleration flipping through the 4x4 modes etc. When I got back the salesperson Mike asked if I was happy to get a 2018 for a similar deal. Thought this odd but was accomodating. Turns out the truck was SOLD!!! So I wasted my time and some poor sucker (who Mike insinuated was not good with numbers and paid extra for the vehicle?!) basically gets a rental car. My offer invoice showed a 500 dollar charge for nitrogen in the tires. Left on principle. I hope the lovely family who buys this truck sees this and gets out of the deal ASAP. Summary: Dishonest, insincere practices. Aim for a dealership that does not draw the line just above illegal.

Peter Snyder

My wife and I were interested in getting two used cars for our twins. My wife called and asked what Nissan had for used cars about two Tuesdays ago. A salesman named Mike was on the phone. He seemed more interested about talking about himself and kids etc my wife was in a hurry so got off the phone. I called back later that afternoon and a different salesman named Dave answered I asked what was available for used cars he said I called him so I should know what was available lol. It was like I was wasting his time or something. I was set back by how rude it was. The next day I called to speak with a manager he said he could help me I thought he was the manager so I told him what had happened the day prior. He said he was Michael. He said he was sale so I asked again to speak with a manager he said if stuff to deal with to deal with him directly and not be a joke. So I hung up. And went to another dealer who helped me a lot and bout my twins the cars there.

Karen Caza

We had an excellent experience with Belleville Nissan when we came in to puchase our car. Our saleman Mike Eimers was fantastic from start to finish. It was such a great a buying experience that we ended up buying two vehicles from him in the same week. One for work and one for fun! Great job Mike and the staff at Belleville Nissan.