Reviews of Belleville Hyundai (Car Concessionaire)

Sus Sussy baka deez nutz ligma amogsus whos candic

Service department is great. They’ve renovated the dealership and it’s quite the facelift. I’ve had no issues for the past five years of going there.

A Walsh

Lack of service, I own a 2017 Santa fe. I have not had many problems with the car itself however couple days ago I went in to see about a problem. It was a fuse issue.. They told me if it happens again to bring it back. So today it happened again. The gear shift would not unlock from park.. I could not put car in drive. It started okay. I returned to have them check it. Because I had an after market remote starter installed by Lauria Hyundia, Belleville refused to look at the car at all. I stated you don't even know what the problem is to refuse!! I called Lauria while standing in service bay and they had me bring it right in. we don't know yet whats wrong with it but it has full warranty still so there should be no reason Belleville couldn't check into it. Alister was very firm that they would not touch my car. I will never go back to service or buy anything there. As for my response from owner. Yes there was 2 reviews created under error, unfortunately it was posted under wrong name, so I did another one under my name! I thought it was removed but that was not the intention as mentioned by owner. It is the same statement and same problem! I will try and removed duplicate.

Mike McCarthy

This is the most revolting experience I've ever had with a dealership. I purchased a vehicle 2nd hand. It was given a full and complete safety, but Hunt Club Hyundai in Ottawa, ON. My Santa Fe then collapsed and broke down at 10:30pm, on the 401. This was 5 weeks ago. Belleville Hyundai said they would fix it, and give me a new motor. Newsflash - THERE WAS AN ENGINE RECALL (do yourself a favour and research how many recalls Hyundai has at the moment, and you will NOT PURCHASE A HYUNDAI). The rental offered had a flat tire. I spent 6 hours on the phone with Belleville Hyundai's car rental partner to get an operational vehicle, during the Thanksgiving weekend. I was forced to drive to the Ottawa Airport and convince that rental company of the legitimacy of my claim. Finally, After 7 hours on a weekend when I had my brother and my nephew visiting for the first time in 2 years, I got an operational rental vehicle. I was then forced to return the vehicle and travel 260km to get my vehicle from Belleville Hyundai. The service centre agent was rude and dismissive. I asked questions about what was done under the hood, and those questions were met with dismissal, and I was generally told not to worry. My car wasn't driving right from the outset. The car was sluggish. The car wasn't going into gear properly (documented on video). The car was using extremely high fuel/km. The car was clearly not right. And today, a full WEEK after FINALLY getting my car back, it is now leaking, overheating, and actually SMOKING out from the hood. I had my FAMILY and CHILDREN in the car when this happened. This is far from a financial matter now. This is egregious and absolutely and inherently unprofessional service, and safety. I am already involving my lawyer, and will be pursuing Consumer Protection Ontario, legal pursuit, BBB, and the media. This dealership, and Hyundai Canada, along with Hyundai Hunt Club in Ottawa, all are FAILING myself and my family, by enabling an UNSAFE condition for a vehicle that ought to have been given this diagnosis well before this critical state of affairs. DO NOT BUY A HYUNDAI. DO NOT BUY FROM BELLEVILLE HYUNDAI. DO NOT TRUST THIS STORE. AT. ALL. I am disgusted by this experience. Absolutely abhorrent "service".

Ted Tilden

Best service around,, Awesome staff

Kim Macphee

Never again if it was the only car dealership in Ontario. If I could give a negative rating, I would. I would not recommend buying a vehicle here unless you want to get royally ripped off. Go anywhere else.

Carolina P

UPDATE: Belleville Hyundai has corrected their mistake and I am changing the rating to 3 stars. For our third appointment they picked our car from our house, gave our car a general cleaning for free, drop the car back at our house and sent me beautiful flowers + $50 in fuel cards. I must admit, this was a very pleasant surprise. It is nice to see when companies own their mistakes and correct them. Hopefully this is a learning opportunity for them as we would like to continue using their services. ORIGINAL: This place is terribly managed. Save yourself the trouble! After purchasing a brand new car from them we tried to give them more business by taking our car for a tire change. First appointment: my husband drove there (40 min drive) only to find out that the appointment had been cancelled. Second appointment: my husband drives there again only to find out that they didn't have the correct tires (or some parts). This was during COVID So it goes without saying that in order for these appointments to be booked, we had to make arrangements for work and our kids. For our third appointment we ask for some compensation given the circumstances and they response was to offer us a $25 fuel card. After requesting the link to make a review, they choose to ignore my email. It is really disappointing after all the money we spent to make it to these appointments (gas, time off work, child care arrangements...) I am not sure what the teaching is here but I hope this doesn't happen to other people. Save yourself the trouble!

Phantomgrl

Friendly sales staff. Our sales rep Trish showed us many options to fit within our budget she was kind and patient.

Patrick Shortill

What a fantastic experience getting my brand new Santa Cruz and becoming a new member of the Belleville Hyundai family!! Thank you Stewart, Tyler and everyone! Looking forward to coming in again!

Isaac Zelcer

I recently purchase a used vehicle from Belleville Hyundai and my experience was picture perfect. Sales representative James McMullen was quick to get back to my online inquiry (about 5 minutes) and answered all my questions in regards to my vehicle needs. Was also fortunate to work with Dennise Ryder in the finance department and she was quick to facilitate all the paperwork, answer any questions and provide you details on your best options. Would like to thank both James and Dennise for their outstanding services. I will be recommending this dealer to all of my friends and family for future purchases.

Donna Marie

I can’t say enough positive words about Belleville Hyundai. I dealt with Jeff Crouse and while he is new to the location and the Hyundai world, he was up to speed on the questions we asked. Very professional and client focussed. I was able to do a trade in / upgrade as I am very loyal to Hyundai. I am driving a luxury Hyundai and it’s a gem!! Don, the branch manager is also a great individual to deal with as was the finance manager Jim. If I could give ten stars I would ????

Bethany Wright

Very pushy, dismissed what we wanted in a vehicle.

Stacey Staley

Had a light bulb in my tail light fixed here yesterday- the experience was pleasant and professional from start to finish. Welcoming and inviting on the phone and in person. I'm not used to that given that I typically go to Hyundai in downtown Toronto and they give attitude and act like they are doing me a huge favor for servicing the car I bought from them. Thanks Alistair and Scott for taking great care of my car- I'll be back soon for my oil change.

Gary Tomlin

Sharene Cooper was amazing to deal with, didn't feel like we were dealing with the usual car sales people. Mr. Cook and Mr. Waller were extremely easy to deal with and got us a greatly deal, we couldn't be happier. Kudos to an amazing staff and great customer service.

Linda Estey

Absolutely amazing customer service. We knew what we wanted but Stewart made sure to explain all the details. The showroom was clean and all staff were extremely friendly. Stewart was easy to work with and made sure we were happy with our decision. They have my business from now on. Highly recommend Belleville Hyundai

Trista O'Brien

Everyone is very helpful and friendly. I have had my car for 2 years and I have only had good experiences. They also are pet friendly which is nice if you are running late or want to go to the park after a oil change. From the day I came to look at cars to 80 000 km later I am still very happy with my purchase and the service I receive.

Penni Paxton

Helped me out on a jam when it was super busy. Thanks!

Desiree Gagnon

Had an amazing experience buying my first car! Sharene was knowledgeable, friendly and an excellent help.

Rob Fenwick

I have had the pleasure of dealing with Belleville Hyundai on and off for about five years. I have always found them to be very professional and great to do business with. The store is clean and neat, even the parking lot is nice! The staff have been helpful in both service and sales. I highly recommend this dealership and from my experience, they are one of the very best in the area!

Jamie H

We had an issue with our speakers on a road trip and stopped by this location - the gentleman in service gave us a hand and we were in and out within 15 minutes. Great service, thank you!

Hilary Gatehouse

Super warm, friendly, professional and go to great lengths to ensure quality customer satisfaction.

Anne Marie Taylor

Great customer service

Kristopher Knott

I bought 2 cars from them. When I asked Richard to call me back because he was with another customer, he told me he was too busy to do that. He was the guy that even sold me the car I have! Also the general manager uses pressure sales tactics, tried to make me buy their car because he gave me all I asked for and I test drove their car. But the service desk guy is nice.

Andrew Thomas Davidson

Excellent service centre that went above and beyond. Thanks guys.

Kelly Wood

Nishelle McLellan was exceptional to engage with, her product (vehicle) knowledge, customer service and interpersonal skills are second to none

MuZiKBaBy84

I could not be happier with my decision to stay with Hyundai after the life of my 2009 Santa Fe came to an untimely halt due to the transmission seizing. She had a good little run, but being a busy competitive dance mom, working full time, teaching dance part time and renovating a house there was just no time for me to not be stuck without a vehicle. I made the decision to stay with a Santa Fe as I loved my 2009 which was gifted to me from my parents. I had never bought a car from a dealership let alone owned a car newer than 8 or 9 years old, so walking onto the lot I was nervous and traversing into a land unknown. Cooper was fantastic at helping me get the vehicle I had been eyeing up for a few weeks (a beautiful pre-owned blue 2017 santa fe sport.) He explained the Hyundai Loyalty program to me and how it could save me some big money. Jim was amazing at explaining everything and was super patient with me through the process (and even picked me up at work to bring me to my new car the night I drove it off the lot.) Cooper was on holidays when I went to pick up my new baby, so Tyler stepped in and gave me probably the most extensive walk through of the cars many features, bells and whistles that I've ever had. I can confidently say that I am a Hyundai girl for life after my experience at Belleville Hyundai. A huge thank you to the entire team!

Rahnuma Yameen

Very efficient team. Need not to worry about my car at all.

Jaspreet Chahal

Very good staff and service. Really pleased

Nasr Mostafa

What an amazing company and people. Thank you for Stewart Bennett!!!

Heather Skinner

Friendly service.

Nora Wozny

I like to deal with Allister..in service..I tell him what the problem is and is happy to help me...very friendly. .this is my second vehicle with belleville hyundai. .

June Starkey

First-time Belleville Hyundai customer, leasing my luxury Elantra GT was the most fun I’ve had negotiating a car deal. Sharene made the numbers work, which included a super fair trade-in allowance for my Mazda 3. She never lost sight of the fun factor, and this made the trip from Toronto well worth my time. Thank you, Belleville Hyundai Team: Sharene, Dennise and Richard!

Rachel Zech

High five, Belleville Hyundai! Loved the people, Ethan was the cutest, most professional and wonderful salesman! I highly recommend giving these fantastic humans your time and consideration when buying a vehicle.

Alain Viau

Nothing but good things to say about Belleville Hyundai. This is my third Hyundai, first in Belleville but I will be going back in the future even if I'm from Ottawa. Lets just say that I wasn't the easiest customer but that didn't stop me from getting outstanding customer service from sales, manager and the financial adviser . Highly recommend Belleville Hyundai.

Sofia A Vargas Nessi

Excellent service in both sales and service. I always look forward to my car service. Comfy seating, coffee and tea while you wait. Good WiFi and friendly faces. Washrooms are clean. Conveniently located north of the 401.

Jenn Broomfield

My Hyundai Santa fe decided to go in what is called limp mode the other day, which limits your acceleration and speed you can drive. I called as soon as belleville hyundai opened and talked to alister told him what was going on with the SUV and that I needed to get it in as soon as I could because of the amount of driving I have to do and it is my only means of transportation. He knew exactly what it was and got me in right away and had it repaired withing 3hrs which is exactly how long he said it would take. Very very pleased with the service so far I have recieved from them. This is my 2nd visit with my santa fe and both times I left very happy!

Alex Kukavica

Had the best experience selecting my first new car and always felt like I had the time I needed to make the important decisions. With the help of my salesman, Stewart Bennett, I was able to find the perfect car that suited my needs. Wanted to send a huge thank you to Stewart and the Belleville Hyundai team for doing such a great job and making us feel so special. I would recommend them, especially Stewart, to anyone!

B8CON8TOR

Absolutely the best dealership around. Shop is full of great knowledgeable technicians and a service manager that is there to help. Same goes for the sales team. I wouldn't deal anywhere else.

navpreet brar

Customer service was really good, we got really good deal Thank-You Kavan for excellent deal.

Adnan Mustafa

What an amazing workers and thank you soo much to Stewart Bennett for his help and treatment.

Ruben Guerreiro

I just purchased a 2020 Hyundai Kona from Belleville Hyundai for Ethan, one of their Sales rep. It was a great experience as I was treated with respect and he was not pushy. I don't like Salesmen who are pushy. The car itself I like the colour is not exactly what i wanted but it turns out that the car looks great in white with tinted windows. I just hope the service department is as good as their sales department but that is yet to be seen. Thanks Ethan and Belleville Hyundai.

Rodney Bowes

Excellent service! Stewart Bennett is an honest, no nonsense sales consultant. We got what what we wanted in very little time.

Austin Hickey

Tristan and Kavan are both refreshingly friendly and professional towards a young guy like myself. Everywhere else I went it's like the salesperson didn't really try, thinking I'm a young guy who's not serious or couldn't afford it. Not these guys. I was treated every bit as well as an older person. Add to that a fantastic value proposition in the Hyundai Venue which no other manufacturer seemed to be able to match for price to feature set ratio, and I ended up leasing a new car. If the rest of my experience over the next several years is just like this, I will be returning.

Mario Villano

Get an accent you'll save money like crazy!

Esmeralda

(Translated) Warm welcome. Very available and pleasant sellers. (Original) Accueil chaleureux. Vendeurs très disponibles et agréables.

Andrew Normore

Don't buy here. I purchased a 2013 Elantra LE with Gold warranty. Dealer certified used car. They sold me summer tires in the winter, the reverse camera died a month in and wanted $600 to fix. Now it's the first day of summer, I turn on the AC and guess what - no AC. Now it's at least $150+ tax to fix that, and cant get me in for 2 weeks. 2 Weeks of driving my DEALER CERTIFIED car in the hot, pregger wife and 2 year old. I wish I had gone honda. Update: Turned out the AC not turning on was from a computer update they performed. So they caused it, wanted me to pay to fix it. They eventually fixed it for free.

Ashley Patrick Arsenault ANGRY MOMMY

I have dealt with Hyundai on and off for a few years now. Always a great experience and friendly staff! Sharene Cooper went above and beyond to find me the vehicle I wanted, I got the Hyundai Elantra GT 2019 model and I am completely happy and satisfied with my purchase! I highly recommend going to see her if you are in the market for a new or used vehicle.

Mallory Haigh

5* customer service and great dealership experience; Tristan, Tyler, and Courtney all made the trying, ordering, and pickup experience for my 2022 Santa Cruz the best of any dealership I've worked with!

Val Youmans

Friendly

Val Youmans

Friendly

Nora Beylerian

Great people

tink136

I recently purchased a new Tucson from Belleville Hyundai, Sharene Cooper my wonderful Sales Consultant helped me throughout the purchase. Sharene is very knowledgeable in all aspects of the SUV and answered all my questions like a pro. I was delighted to find out that as a front line health care worker I was entitled to an additional discount and combined with 0% financing I was sold. When I picked up my new Tucson Sharene once again was outstanding as she went over the whole vehicle, adjusting the controls, radio pre-sets and even programed in my phone. Thanks Sharene for a great experience! Sincerely Christine

Kelly Locke

We just purchased a 2021 Tucson. Sharene our sales consultant was awesome! From the sales to picking up our suv was a great experience. I would & have recommended Belleville Hyundai to our friends. Thanks again Sharene????

Shannon Morrow

Today I bought my first Hyundai, and after the most wonderful experience with Nishelle, Don and Dennise, I cannot see me shopping anywhere else for future vehicles. They made the process so simple, they were so easy to deal with and not pushy at all! They were all so accommodating and eager to please. I was their priority in that moment and nothing else, which is nice to feel when you're spending that kind of money! I will recommend this dealership and these staff members to anyone who will listen. I am over the moon excited and cannot wait to pick up my new baby!!! Thank you to all involved! I will definitely be a repeat customer!

Shirley Merlin

We have purchased 3 Hyundai vehicles and will always own a Hyundai. The new showroom and service department are second to none. Their service department goes above and beyond to meet the needs of their customers. We would highly recommend Belleville Hyundai and their vehicles to anyone. Sincerely, Terry & Shirley Merlin.

SA Zapman

Friendly service. Helped me with my problem but took quite a while to help out. Chit chatting with one of the sales people was nice. They are also pet friendly. No problem bringing in my standard poodle.

Scott Smith

My wife and I purchased a Santa Fe from Belleville Hyundai and have been very pleased with the vehicle. In addition to the Santa Fe exceeding our expectations so has the sales and service staff. We would return again to purchase and highly recommend the dealership for anyone looking for a great vehicle and dealership.

Tim Carr

Good people, respectful and patient. Felt like this was the best first time new car buying experience I could of asked for.

jim bridgen

I bought my wife a Sonata a while back. Worst car we've ever owned. It's too bad when you have to have a seven year old car crushed. You get what you pay for. 2018 footnote. How nice of you to respond after NINE YEARS. Our Sonata has probably been melted down and turned into a boat anchor by now. The car had received the best of care. Synthetic oil changes and all scheduled maintenance and many repairs needed at huge expense. Again, thank you for your heart felt response. And yes, the car was purchased at your dealership. Update. Why do you use the same form letter for every poor review? Why do you ask if we have you mixed up with some other dealer? And why do our names not appear on your system. They only seem to appear for the good reviews. Maybe you should " investigate the issues" with a little more effort. Another update!! I found out thru the internet that all the 2.4 liter four cylinder engines were seizing up because of metal chips in the engine from the manufacturing process. Just like ours. Way to go Hyundai!????????????

Stuart Pinks

I recently purchased a pre-owned vehicle from Belleville Hyundai for my daughter. Sharene (sales representative) was very friendly and most helpful (not pushy at all), and we negotiated a very good price. The car was delivered in pristine condition - my daughter is extremely happy ( as am I). Would definitely go back next time we are in the market for a car!

Cassandra Bush

I purchased my second Hyundai vehicle here this past April. They fortunately had exactly what I was looking for in a used vehicle on lot, and Paul did a great job of ensuring this vehicle was right for what I needed. The service centre is great for getting you in on time for oil changes, as well as vacuuming your vehicle during the oil change. Wifi/coffee provided while you wait. More than happy with my experience with Belleville Hyundai.

Tracy Starkey

Friendly staff, beautiful showroom and service is excellent. Would recommend then to anyone looking for a new car or good service.

Earl Hough

Darryll and his service team have gone out of their way to look after our vehicle when required to do so. There have been a couple of service situations that were out of the ordinary and he responded in a professional manner and got the job done.

Debbie Howe

I recently traded in my car and upgraded to a tucson Tyler was very helpful and honest with me It was a comfortable easy experience i would recommend the dealership and Tyler to anyone just browsing or ready to buy

Betty Casement

Today we put a deposit on a Hyundai Santa Cruz through Sharene Cooper, Sales Consultant. Three weeks ago we enquired at several dealerships, indicating our desire to be alerted when they had more information, about this vehicle. Charlene returned our call today and immediately set a time to meet at 1:00, at our convenience. On arrival she was friendly, prepared, organized, and knowledgeable about the vehicle in question. We highly recommend Sharene and this dealership for your next purchase.

Kurtis Lardner

Had a great experience at Belleville Hyundai. The staff was very welcoming and helpful. Dennise my financial person was super helpful and made everything easy for me to understand. My salesperson Sharene Cooper helped me decide which package was best suited for my needs. She also made sure I was comfortable and confident with my new car before leaving the lot. Thanks again to the wonderful staff at Belleville Hyundai.

Doris Scott

Best dealer ship ever. I have never Bough a car from a dealer ship due to the stigma that comes with it. After looking for a Veloster at every use car lot I found one here at the dealer ship. Everyone from Tanya the sales person to Denise the finance person where so helpful and so Pleasant to work With. These two women deserve a five star for sure. Thanks again for the amazing experience you ladies gave me. And for sure I will be back in 5 years when I’m in need for a new car again ????

Rachel Saulay

Ethan was amazing! Knew everything that we were looking for! Had lots of options for us to keep as within our budget! These guys are the ones to come for if you are looking to get a new vehicle or to even try a trade in as well!

Joe Toth

I have to say that I have been dealing with Belleville Hyundai for years now and they have always been positive and very friendly. They seem to have a culture to want to hire positive people. I urge you to stop in and say hi to Richard the manager who is a wealth of information! My sales consultant Nishelle was awesome!

Brian Hart

My wife and I visited on Sept 26/18 looking to test drive ‘18 sale vehicles that we had "built" online. We were both only given 2019 vehicles, of which we had no interest. ‘18 had 0% financing. We returned the next day. New rep. We let her know that we were looking to try various ‘18 vehicles, and find out if we qualify for credit, but no decisions were being made. In the process of testing various vehicles, I let her know that we were looking to purchase 2 vehicles - one cash, one finance. The rest of the night she was like a shark with blood in the water and we were clueless. We have never bought new cars, so we don't know the process. The requests we repeatedly made were to FIND OUT IF WE COULD FINANCE, and to get a FINAL PRICE ON A CASH VEHICLE. We were explicit on our intent. We were there for probably 3 hours. We kept asking after the credit check. "It's coming," over and over. They requested us to put a deposit on the cash car to "hold it" since we weren't buying that night. We put a $250 deposit down, trusting the situation. Around 9 PM the rep says, "can we make a deal on this car," putting out her hand to shake mine. I looked at her and said, "yeah, I want the car as long as the credit goes through?" "Yes of course!” I shook her hand. She asked my wife if they could "make a deal" on the cash vehicle. My wife said we needed a quote to arrange money, and she needed to think about it. "Yes, of course, but if all of that works out, can we make a deal?" So, my wife shook as she acknowledged our requirements. I'm not exaggerating when I say we reiterated our requirements at least eight times that night. Finally, we're told the credit check is going to go through the branch manager’s office. He asks us a bunch of obvious credit questions (where we work, how long, how much, etc.). Some forms get printed and we're instructed to sign. “What are these forms?” They're to give permission for the credit check. We sign. We're idiots. We find out about ten minutes later they're contracts. From their perspective, we "bought" the cars even though we had produced no cash nor been approved for credit. They dead looked us in the eyes and told us they were for credit, and they WERE NOT. By the end of the night, around 9:20 PM, we had NO CREDIT CHECK DONE AT ALL. We left feeling awful. Friday morning my wife went back and said "no deal." Beware: there’s no "cooling off" period in Ontario. There IS a facility to get out of a contract for 1 year provided you have been misled, and we absolutely were. The finance manager apologized, gave us our money back. The reason he didn't run our credit was "his wife works nights and wanted him home." Seriously. We still wanted Hyundais after all that, so we went to Kingston (they were FANTASTIC, read my review over there). Belleville tried to shut our deal down, saying we had signed a contract with them even though, TO OUR FACES, they had released us. Kingston worked on our behalf and fixed that. Here's a quick comparison of some of the things Kingston offered us vs Belleville: Dealer trade for a different colour in Belleville: $20 - $25 extra biweekly In Kingston: $0 extra Didn't have trim level in Belleville: Too bad In Kingston: Gave me next trim level up for lower trim price Sales rep in Belleville: Constant pressure, intentionally misleading, informed that if I wanted "September deals" had to pay in full and pick up our vehicles before end of September In Kingston: Relaxed, explained what was happening step-by-step, can take September deal and pay whenever we pick up, even if it's past September into October - if October deal is "better" they will revise invoice and give us that Money Down to hold vehicle in Belleville: $250 (wanted $500 but we were unwilling) In Kingston: $0 Trade in Belleville was less than in Kingston. My honest opinion would be to stay away from this dealership. Give yourself the peace of mind and commute to Kingston if you want a Hyundai.

Donna Paterson

I just recently purchased an Elantra from this dealership! Which is been a walk in they instantly approached me asked me what my needs were and lined me up with Stewart who gladly showed me around and answered all of my million questions with patience and a sense of humor. Never once did I feel pressured into buying anything. The team on a whole I would have to say would be the best dealership I ever dealt with as the business manager walked me through everything explained everything in detail and was also very patient with all of my questions. Not only were they gracious with me but my friend who is not purchasing anything at the time when they gave me a gift gift they gave her a gift! Definitely they get my five stars!!

Meaghan Mitchell

I recommend dealing with Tyler. He is a great sales rep. We bought 2 cars on the same day because of him. He is a great listener and gave us all the information we requested and didnt try to "sell" us on things we didnt want. the dealership is lucky to have it. The overall experience we had was great.

Kelly Grant

EXCELLENT SERVICE - DEFIANTLY BUYING FROM THIS DEALERSHIP AGAIN!!

Amber

Wonderful buying experience at Belleville Hyundai from first correspondence with the dealership to picking up our new vehicle. I requested a dealer report from Unhaggle and received a phone call from Courtney at Belleville Hyundai almost immediately. Courtney sent me numbers the same day and we drove to Belleville Hyundai that same week to look at and purchase the vehicle. We shopped around and already knew what we wanted and how much we were willing to spend and I am so glad we decided to buy from Belleville Hyundai. The staff in the showroom, from the salesman, customer relations and finance people were all amazing and friendly. They all work as a team in there, which was really great to see, and the atmosphere in the showroom was pleasant. We had been in another Hyundai showroom prior to purchasing from Belleville Hyundai and did not get that same vibe, it felt competitive and rehearsed. We purchased a brand new Santa Fe from Tyler O'Brien. Tyler was extremely knowledgeable about the vehicle and explained all the features of the car to us thoroughly and with clarity. He rode with us when we test drove the car, as we did not know the area that well, and explained the features of the vehicle as we went (safely), so I felt like I knew the car and felt comfortable in it before we even left the lot. We highly recommend Belleville Hyundai without hesitation. Shout out and huge thanks to Tyler, Courtney, Denise and Richard for our new vehicle and making the buying experience so easy and fun. You guys went above and beyond!

Krista Paranuik

I have bought 2 vehicles from them and have been very happy. It was the one dealership that didn't try sneaky things because I was a woman by myself buying a car. The service department is always on time and if not they rectify it. The free wifi is an asset when waiting for service. Any problems I have had with vehicle or salesman, they have been more than happy to make it better. Very happy.

Wal Pen

Nishelle was great to deal with, friendly and courteous. Whole experience at this dealership was 10 out of 10. Keep up the great work.

Jacqueline

I wanted to give great thanks for the service provided from your staff. After taking my car in twice to a different dealership , unable to replicate the issue, I felt hesitant to bring it in to another dealership. However with the problem getting worse and myself driving far distances every week, I decided to call your service department. I had the pleasure of dealing with Nathan, he took the time, listened, and understood when I spoke about how the engine had to be hot in order to hear the sounds. Took the extra time and steps to replicate the issue. The next day I received a phone call with the diagnosis and solution, and I didn't feel crazy anymore! Everything was done in a timely manner, explained thoroughly and I could not appreciate it more. With this experience I feel such a sense of trust with this dealership as we will now be returning clients for both of our Hyundai's.

Michelle Eastabrook

We purchased our Hyundai Elantra almost a year ago, this is our second Hyundai but first purchase from Belleville Hyundai. Our purchase was smooth and friendly and we were treated respectfully. Quickly after getting our new car home we had a couple of issues with it, the service department treated us so well, they genuinely cared about our issues and saw to it that the vehicle was looked after and the issue resolved and continued to follow up with us that we were satisfied. We have since returned twice for scheduled maintenance and are still thrilled with our purchase and how we are treated. We have also visited with our older Hyundai and had work done under warranty without issue. Literally treated like family every visit. The new drive thru service area, waiting room and show room are beautiful clean and welcoming. Highly recommend!!

Miri Yarkony

We have been coming to Belleville Hyundai regularly for years. We have been very happy with the service and the friendly, accommodating staff. We highly recommend Belleville Hyundai to anyone looking to purchase a new or used vehicle, a 'trade-in' or service. :)

Melanie van Aarde

Wonderful experience when buying my new car through Hyundai Belleville! Great customer service by Tyler when I bought my new Kona. He was helpful, informative, knowledgeable and professional. Would highly recommend this dealership.

Tracy Starkey

Sharee was awesome in demoing suvs that she thought we would be interested in and suggested we try the Tucson, which we took for a test drive and absolutely loved it. Traded in our 2013 santa fe and bought a 2019 Tucson. Service people are excellent and super friendly. Great place to buy a new vehicle.

Kartik Joshi

Very unprofessional. Visited centre in November to buy a car and they promised to make one ready in one week. Sales guy Kavan tried to sold me returned car with misleading information. Further he asked us to wait for a week and we did. Instead of showing professional courtesy neither he answered call nor returned one. Extremely unprofessional behaviour. I would suggest to go to anywhere but Belleville Hyundai. I wish I could rate them negative.

Hilary Latiu

Had an amazing experience at Belleville Hyundai! The sales staff were knowledgeable, friendly, and very flexible during our appointments. I would highly recommend this dealer to anyone!

john sawicki

Great experience.

Vinay Bhatt

This is the 2nd time i went to for the oil change and again same issue ,they greet and take care of you but it took them more than half an hour to start working on the your car!!(i booked the appointment for 9 am and they started working on my car at 9:30 or later),it took 1 and a half hour for oil change and then when they are out of change(3 $ )and wasted 10 more minutes and finally i said its ok and left without the change!!So basically 2 hours for the oil change! Also there is no car wash facility ! Other then that staff looks friendly!

Cale Stapley

I have bought a few cars from Belleville Hyundai in the past and have always been treated well. Dave, Richard and Sharene have always been great during the sales process and Wes and Allastair have always been fantastic with the after sales serivce. I would highly recommend Belleville Hyundai to anyone

Shirley Smith

Love my new Tucson! Belleville Hyundai are the best. Thank you.

DONNA GIVINS

Thankyou Belleville Hyundai for another great shopping experience. The service we received from salesman Tyler O'Brien was top notch to say the least. Excellent service. The General Sales Manager Don Osborn was very fair with us and an all round great person. Love to deal with him. And we keep returning again and again. We found the front desk staff to be friendly and courteous at all times. We have not had any serious issues with our Hyundai vehicles. Always reliable and classy !!!!

Lisa Deline

we purchase a 2019 Hyundai Elantra Sel on Sept.1,2021 from Belleville Hyundai .. the staff were great and knowledgeable.they made our purchase easy and enjoyable. thank you Tyler ,Nishelle and Richard

Lisa Boomhour

My husband and I just purchased two pre-owned vehicles from Tristan. He was fantastic and very helpful. We're very happy with our purchases and glad to be driving Hyundais once again. Thanks also to Richard for appraising our trade in and Kavan in financing.

Janice Edgar

Excellent service and a pleasure to deal with, especially in comparison to other dealers.

Devo Beaudrie

dealt with them for a week and then made an offer which they said come in and we will talk. When I got there they didn't wanna budge on the price they listed and wasted my time! I will never go back there I was very disappointed by the way they handled things.

Stephanie Reid

Nishelle, Richard and Tyler were excellent to deal with!! Always friendly and quick to respond to my many questions. They made our purchase easy and enjoyable!! Glad to be driving another Hyundai!!

jen rockall

Very pleased with the service and respect I received at belleville Hyundai. I would definitely recommend them to anyone.

Curtis

Came in looking to recover some money via trade in. Ethan and Don were a great help and got me more than expected from my trade in. Very happy with the all the steps and staff! Thanks Belleville Hyundai.

Chris Gibson

called in to the parts department to confirm on a bulb and was given the wrong info... I offered the VIN (which the counter person told me he did not need) and told him it was the inner brake light bulb. went out grabbed the bulbs that I was told to get and they're wrong... SWEET. Thanks again Belleville Hyundai. I guess I'll just ask Canadian tire about your cars from here on out.

Alison O’Bryan

Bought a used Tuscan from Ethan. He was a great salesman, very knowledgeable, personable and took the time to address any questions we had. Was not pushy with the sale at all! Ethan even called a few days after taking the vehicle home to ensure we were enjoying the new SUV and to see if we had any more questions or concerns. Car was spotless clean when time to take it home, looked brand new! The financing also was quick and painless. In and out in no time. Was great! Had our Tuscan now for two weeks and couldn’t be happier with our purchase! Thanks to Ethan, Richard, Dennise and all the team at Belleville Hyundai!

Marcus

We bought our first Hyundai after years of buying Dodge vehicles. We went with the 2020 Hyundai Palisade (Ultimate package). Tyler OBrien at Belleville Hyundai is a super Salesman to deal with and he treats everyone as a valued customer. He went over and above to ensure we were happy when we drove off the parking lot in our new vehicle. Denisse Ryder also ensured we understood all of Hyundai's products so we could make informed decisions when discussing finance options and extended coverages. Best dealership experience ever.

Sylvia Reddom

We have returned to Belleville Hyundai for our car needs based on the excellent sales work, support and follow-up we receive from Shereen Cooper (Sales Consultant/Lot Supervisor) and (Sales Mgr) Richard Cook. They answer all our questions and do the best deals possible for us each time, are always prepared for our visits and went out of their way to assist us! Customers are welcomed to Belleville Hyundai from the moment the cheerful Receptionist welcomes, you, you are offered refreshments, WIFI and TV while you wait, and treated royally from the reception desk to service, sales and beyond.

Tim Thomson

I missed my appointment from the previous day and they still fit me in and got the job done. very happy with their job performance

Shirley Rogers

Tyler was awesome. Explaimed everything so well and made us feel totally comfortable with our new Kona.

Chris Dudgeon

Stewart was extremely helpful during the purchasing process. Went to of his way to get my vehicle at the price point that I required.

Shannon Crosbie

If I could rate for a negative that's what it would be. Spent a chunk of my day running around to sort my end of lease purchase. Despite contact with the dealership and correspondence from Hyndai Lease Company I still arrive to disorganization and hidden costs and expectations. Utterly disgusted in the way I was spoken to me, basically accused of lying because their employee Denise would never forget to tell me about the fees or expectations for my end of lease, we'll she did! I then have their service rep tell me he called Denise and she reassured him that she told me .... and she DID NOT!!! Please own your incompetence and don't make it out to be the customers issue that you failed in your responsibilities. I will never return or recommend based on my treatment today, no excuses Hyundai. Do Better !!

Alfonzo Pietro

Thank you, Kavan. I have checked with all the dealerships to get the proper answer for Tucson Hybrid. I appreciate all the options you have provided; however, we found a different one for this year. I will recommend your dealership to my friends. Good work

Ankit Patel

Pathetic! Sick of this vehicle! Do NOT recommmend it at all! Go for Honda instead! Terrible customer service while phoning for warranty enquiry which has all kind of non sense excuses and more surprisingly, they don’t what to answer. They go “ I can’t make any comments”! Well what’s the point of calling and having a warranty? (Stupid). Heated mirror stopped functioning, call for support. Answer is they don’t cover it!!!! What???? Be aware of this! With regular maintenance, vehicle has been in ridiculous shape. Mileage has broken! Overall retarded! Go for Honda or any other but Hyundai!!! Strongly NOT recommend!

Brenda Bush

I am more than happy with the service I received. The staff is so courteous and helpful.

fitzy851

The sales team Nishelle (sales rep) Richard (sales manager) and finance were AMAZING in helping and not pressuring. I have had a couple small issues with my new car but in the end David Waller the owner was very proffesional in solving the issues.

Susan Brix

Have had my car 3 years now and love it!!! Always very pleasant experience when taking the car in for service. All work done on the car is explained in detail and they never do any to it without our consent. Would buy here again in a heart beat.

Darrel Sauerlender

I had to purchase a used vehicle just before the holidays Tristan an Kavan were helpful and accommodating and the vehicle was ready within 48 hours.

Janine Rowe

They require 100% satisfaction with the purchase experience but that ends when you leave the dealership with the car. My wife recently purchased a new car there which turned out to be covered in scratches from cleaning before pick up. Such a small problem that could so easily have been rectified but they weren't interested. I will soon be purchasing a new car but it sure won't be from here. I'm off to Kia where other family members have had a great experience. Very disappointing !!!

Annie Boileau

Very good service! Ethan was an amazing sellman and its was an amazing experience. They rake the time and listen to the client. I really recommand the place.

Lisa Gurr

What a fantastic experience at Belleville Hyundai. Sharene Cooper was friendly and informative and helpful. Would highly recommend! Thank you for putting me into a vehicle I love

P Peirson

Just received excellent customer service from the service department at the belleville hyundai dealership!

Daniel Rheaume

Very good service, the guy's there from service to accounting are awsome ,Rick Torch ( my sale guy ) is a heck of a good guy he listen to my need and did find what i was looking for. Thanks Belleville Hyundai.

Amy Rose

I would recommend Belleville Hyundai to Everyone. I dealt mostly with Dennise, she is Awesome!!! I also had the pleasure of meeting other staff too, everyone is so nice. Definitely worth your time checking out Belleville Hyundai for your next vehicle.

Jonathan Murphy

The service staff at Belleville Hyundai is fantastic! On January 3, I was driving back to Toronto when my tire exploded. The dealership was able to fit me in for a last minute appointment, order me a new tire, and have it installed within 4 hours. I was able to make it home safely without any concerns. Excellent experience and would recommend to all!

craig richardson

First of all I had been looking for a vehicle for six months, used or new on many different car lots in my area. But i kept coming back to the Hyundai Elantra. Price , warranty and finance rates were at the top of my list. It was so convenient to pick a vehicle and apply for financing on line. Once there i decided to upgrade to the Elantra preferred with no pressure from Tonya , but she informed me of the differences so i could make an informed choice. We were told we could bring our dog inside where he was treated like royalty, Thank you Sharlene for the dog treats. Last but not least was Dennise in finance who informed me of the choices but let me make my own decisions. I have never done a review about anything before but i feel this was warranted . If you are reading this review , do yourself a big favour and check out Belleville Hyundai, You wont be sorry.

Susan Oppersma

Everyone was very knowledgeable and helpful. Got the vehicle I wanted with a great trade in value on my old vehicle and picked up my new vehicle within a couple of days even though this was during the Christmas/New Years holidays. Sharene was my sales person and did a great job.

Ron “Ron” Gray

Nichelle has been great to deal with, provides all the information I requested on a used car we were looking at. Do not feel any pressure and seems like a great place to deal with. So far we have not made a purchase but the experience has been positive.

Jennifer Nause

My 2019 Kona was ready before the original set time. The staff were courteous and followed COVID safety precautions.

Craig Byers

Belleville Hyundai always make sure I am taken care of and their attention to detail is great. Thank you for the great service in my first Tucson.

Buck Owens

Once again the staff at Belleville have made my car buying experience exceptionally perfect! This is the third vehicle that I have purchased from them and all the staff involved with everything from purchase to service go above and beyond to meet all aspects of an amazing deal! My deepest gratitude once again! Buck.

Don Hagerman

My wife and myself have both purchased vehicles from Belleville Hyundai. The staff Robbie Semark and Richard Cook were fantastic to deal with. I would not hesitate purchasing another vehicle from them. Last and certainly not least your service department rocks and has always been great to deal with

Diane Drabowicz

Staff was very helpful,2nd purchase in 4 months due to an accident, Ethan was awesome, even drove me to drop off rental,highly reccomend this dealership????

David Joo

Wow... worst customer service.. Called in for a battery drain after the recall. The guy who I was talking to wanted to fight me or something. Didnt even wanted to book me in for the problem they caused. Worst worst customer service. Learn to treat ur customers better and fair. You break it you fix it.

Terence Dunlop

Was a great buying experience, will enjoy my 2018 Hyundai Elantra GT for years to come. Thanks Belleville Hyundai

Jordan Butcher

Friendly, knowledgeable, responsive staff. Purchasing a vehicle is painless - no pressure sales, and they take the time to review the options and make sure your vehicle will meet your needs. They are honest, humble, and stand behind a great product. I was impressed by the attention to detail throughout the experience. Servicing your vehicle is also easy, and the service advisors and technicians are happy to answer questions and explain the work.

G M

From your purchase to service and lets not forget financing. Great people who are a pleasure to deal with. They have my future purchases. Look.....when you walk in and never have an issue and your 100% positive they'll listen and take care of concerns it's worth mentioning. Thanks

Glenn Soule

Just purchased a 2020 Elantra, my salesman Tyler O’Brien was very knowledgeable, answered all of my questions, and was very thorough with his explanations on all details of my new vehicle. I would highly recommend Tyler if you are looking for a new Hyundai. Also, was very pleased once again with the service provided by sales manager Richard Cook

Rene Brownlee

A great place to buy or lease a vehicle,pleasant atmosphere and knowledgeable staff.

Dolores Turner

Very good personal service. I highly recommend.

Wendy Ryan

Best new vehicle experience with an awesome sales associate Tonya Martin! No pressure and had patience with us regarding our wants and needs. Also a big thanks to Don Osborne for solidifying the deal and his support of his sales staff. Also thanks to Dennis Ryder! We are so looking forward to our 2020 Palisade (Luxury) SUV.

Evelyn Jones

I have always had the BEST service at the Hyundai dealership here in Belleville - I would recommend this business to anyone. They've always been efficient, hard working and conscientious to any problems with my car and I've had the same car for 17 years! You couldn't have better people on your side as they have always treated me with a great deal of respect.

dave holmes

I LOVE my new, gently-used. 2017 Accent...it's exactly what I was looking for...I’m like a teenager with my first car again…it’s beautiful...there was one "bump" in the road: a slight crack in the rear bumper, not noticed 'til after-sale...but, thanks to owner David Waller, the bumper will be repaired at no cost to myself...Sharene is a wonderful salesperson…very welcoming, patient, and knowledgeable...taking the time to answer all my many queries…and going “the extra mile” at times in doing so...it was a true pleasure meeting Sharene, and doing business with her...thanks again Sharene for assisting me with ownership of such a beautiful car, and for offering ongoing, after-sale support...and an added, sincere, thank you to owner David Waller for his prompt and fair resolution of my bumper concern...I e-mailed David, and he responded right away...well done...honesty, transparency, and fairness will always "drive" success

Laura Gillan

Generally, there is nothing I dread more than going into a car dealership to buy a car. Going to Belleville Hyundai may have just changed that opinion for me. I've been to a few dealerships and typically find the sales people are 'pushy', don't listen to what you're saying, and try to talk you into things you don't need. I had NONE of that awful experience when I started talking to Sharene. I originally went in to test drive a used car, she walked us through a few of the features on it the same way a friend would if you were asking about their car, just simple "here's what it has, here's what works, this thing isn't working right now but we could look at fixing it if you'd want that feature or negotiate if not" (which that alone surprised me in a good way, most other dealers I've dealt with are NEVER transparent if there's an issue even if something minor). I wasn't thrilled after driving the car based on a few gripes I had, I asked about maybe looking at some of the newer model Hyundais, and we lead her to what we wanted to look at, not the other way that sales people usually try to go 'oh you should pick this or this or this'. This was also around closing on a Friday night, and there was no 'oh we're closing you gotta go'. Sharene was extremely patient with all my questions; admittedly I can be a pain as a customer (I do haggle quite a bit because of all my other issues with car buying previously), but every request I made was reviewed and responded to with nothing short of absolute professionalism. I ultimately got a car that I'm happy with and none of the bad experience I'm accustomed to when it comes to car shopping. I would confidentially go back to this dealership again simply knowing I would be comfortable in talking to their sales team. They actually listen to their customers and strive to keep them happy, and not in a superficial manner you typically get with a car dealer. Great job!

Joe Yakisauce

My wife and I were interested in the new EV crossover. We stopped in to have a peek but they had none in the showroom. They did have one parked outside and we were "allowed" to look but no way to test drive it. They are all on back order anywhere from 6months to a year. The dealer had NO pamphlets to give us therefore zero information. The young sales guy was quite clueless and didn't seem like he was very interested in selling us a brand new EV. He didn't offer us coffee, he didn't ask us to sit at his desk so he could show us the specs online, he said Ummm and aaaahhhhh a lot ... kinda like trudeau. Overall ... not impressed at all with this dealership. Steer clear if you can!!

Kay Doiron

We recently purchased a new Kona, our salesperson Sharene was fantastic!!! She answered all of our questions and went over every detail of our new vehicle with us. She was patient and allowed us to take our time making a decision. We love our new Kona and we had a great experience with Sharene!!! If your in the market for a new vehicle I highly recommend going to visit Sharene at Belleville Hyundai!!!

Annette G

Great experience dealing with Belleville Hyundai. Glad we made the choice to stop in on our way to another dealership. We actually didn't get to the other dealership after seeing our options here. Very friendly staff. Would highly recommend.

Rita Amyotte

When I walked into the Hyundai dealership Sharene Cooper was the first person who approached me and within minutes of talking with her she knew exactly what I wanted. She took me out and we looked at a couple cars. I test drove the first one and then the second one was the one that I fell in love with . The Sante Fe Sport turbo 2.0 . It has everything in it you can possibly imagine safety wise. .. Sharene walked me through all the features of the nice size screen and helped set it up and made it very easy for me to understand, even when I messed things up down the road I could call her and she would just work it out with me over the phone. She is very knowledgeable and passionate about her work. Sharene listens and cares. Rita

Mary Jane Lynn

I am just tired of the ignorance, quoted a different price for a key the second time because when asked if I lost a key I said yes and the price went up! Almost 100 dollars cheaper at Kingston Hyundai. Another time , they of course do an inspection to tell u what u need , which was breaks a few months ago. When I took it in for the next oil change I wanted a quote on the breaks. A ridiculous price! When I said my son could do it. Of course, they wouldn't do the inspection this time for the brakes, (conveniently left that out on the inspection )to tell me if both sets needed to be done or just one. Ok, Kingston Huyndia it is. It is worth the drive and I will get rid of the Hyundai as soon as I can. They have been ignorant about 4out of 7 times I have been in there, and three different people.

Jamie Boomhour

Service is quick and thorough. Also, can't beat free WiFi and coffee!

Nathan Duffy

I just bought a 2020 Elantra Sport model from these guys and here are my thoughts: Amazing process from A to Z. I’m actually from Ottawa - yet the amazing rates I was offered for my business far exceeded any dealership in this region, as well as Belleville’s dealerships. The staff was incredibly friendly and helpful. They made sure my new car was pristine and were thorough every step of the way. Even if you aren’t in the market for a Hyundai, give them a shot. I bet you won’t regret it.

Tim Larry

Service for an oil, lube and filter was super! However, one of the other reasons I went there was a warning light that repeatedly came on. We had hit some tire debris on the highway which triggered a sensor for emergency braking system. It was a nuisance warning and I explained I felt the sensor had been jarred out of position. They checked the diagnostics and all seemed fine. They said they tried something to correct it but it did not work. My issue was they really didn’t try hard enough. They recommended I take the vehicle to a body shop and have them take off the front bumper to see the issue first hand, probably about $500 and then run it through insurance! If you want to know why insurance rates are so high- this is one reason. I declined. Instead, I took it to another dealer and there, they listened, they did a thorough inspection under the vehicle. They were able to access the sensor with little to no invasiveness and pop it back into place! Problem fixed AND...... no charge, that simple. It was my first time there and I will be a customer there now, even though it is further away! It is all in the effort Belleville Hyundai!

nicole dodd

We recently purchased a vehicle from Ethan at the Hyundai dealership in Belleville. He was very helpful and professional. We were very pleased with the low pressure, friendly approach he took. The experience was excellent from the start to finish.

Lorraine King

Great service, very friendly

Duncan McILvaney

Thank you for such an easy car buying experience

Mark Rae

Excellent customer service from sales representive jackie

debbie still

I had the best experience ever. Rob Semark was the best sales person and all staff were very friendly. Overall it was a great experience !. Rob gave me all the info on my new vehicle and got me the best deal .

Rita Amyotte

Hey folks....Sharene Cooper .........did it again. We had talked before about a truck and she found the perfect one for us....a few days later she had us in to sign...We are both enjoying our new classy vehicles from a classy place ...HYUNDAI BELLEVILLE ... of course ... Thanks Sharene!

paul martin

I am overly impressed with of the features of the 2022 Hyundai Tucson Luxury Hybrid AWD. Everything that ever wanted is inclusive and price is out of reach to any other comparable competitors models. The Tucson Hybrid EPA is as advertised 6.2 to 6.4 L/ 100 Km is factual. Just on my second tank with 1000 kms and still 200 kms to empty. Warranty is also awesome, much better than all major competitors. It is my first Hyundai purchase and have so far no regret, loves this crafted head turning SUV

Ruth Aide

Everyone at Hyundai treated us like royalty. I would especially like to give kudo's to Brock Burley, the young salesman who helped us throughout the process. He is a relatively new salesman at Belleville Hyundai. He was very pleasant, polite and helpful at all times. What really struck me was that he went above and beyond to serve us. We let him know that I like a red car and my husband likes a blue car. He went to the lot to bring a car for us to try. He must have moved at least half a dozen cars to get a red one out for me to see/try, and a grey one for my husband to try as that was the closest colour they had to a blue one. I can guarantee, if I know of anyone looking to purchase a car, I will highly recommend Belleville Hyundai, and specifically Brock Burley for their salesman. Thank you all at Belleville Hyundai for your excellent service!

Bill Swoffer

Great Service.

Steven Keller

Just bought a 2020 Elantra from Ethan. He was great! Personable and knowledgeable, patient and up front with amenities and specs. I'm glad I came in and was pleasantly impressed with the car and business.

Teresa Petrusma

We had exceptional, attentive service from both Dave and Tyler. Thank You!

SE Davies

Best service department in the business.