Reviews of Georgian BMW (Car Concessionaire)

Kris D

I have a friend who just purchased a new vehicle from here and has had a horrible experience. A misleading and unorganized sales team has lead to a lot of confusion and headache during a process that otherwise should have (and would have at any other BMW dealership) been smooth and enjoyable. Very disappointment by the service provided and will definitely be recommending friends and family to another dealership...Embarrassing.

Leo Campanella

Went in for a scheduled oil change and air filter replacement. My personal service advisor Terry Koch always makes my day.

Jonathan McCauley

I met with Scott MacInnes in Sales and he was great. If you are looking for a new BMW, I highly recommend working with Scott.

Chann Saini

has no manners to deal with customers, try to make people feel that they cannot afford BMW, they judge people from their clothing and colour. i hate this store and service.

Kajanan Sathieswaran

Great Customer service! Jeff is an awesome Sales Advisor. He was not only very patient during the sales process but also very knowledgable when it came down to detailed information about the cars they sell. I wish I could say the same about some other BMW dealerships in GTA, but that wasnt the case. Definitly worth the drive down to Barrie if you find a car that you like at their location.

Colm Kirwan

Blankly refused to certify their pre-owned vehicle. I could maybe be understand this if it was a brand other than BMW but the car I looked at was an X5. I offered to pay for the certification. I was told they wouldn't certify it because of the age of the vehicle (2011) as it wouldn't get financing. I said I had financing arranged I just didn't want to be left with an unknown. The story then changed. I was told they wouldn't certify it incase they found that it needed repairs that they would be obligated to fix. I said I wasn't looking for a warranty. I just didn't want to throw away money without some peace of mind. There was a vehicle warning light on and there was no explanation why. I asked the used car sales manager if they as a BMW dealer would stand behind the brand they were selling. He said No. I pointed out that surely a BMW dealership would be the best place to have a BMW checked out. He smiled & shrugged his shoulders. I asked if they could recommend a mechanic, again a smile and a shrug. Now I understand that this is somewhat of an industry standard with As-is cars but this isn't a back alley used car dealership, it's an Authorized BMW dealership.

Justin C

Thanks Georgian Mini for your excellent service. Craig and Mike were amazing at making sure my vehicle was well taken care of, and any of my concerns met. They were kind and thorough. I will definitely return.

Sean Connor

I recently leased a 2020 M2 Comp at Georgian BMW and it was absolutely a fantastic experience. I dealt with Fernando, Nathan and Catalina who were all very professional and knowledgeable. They made things really easy on me. After a lot of shopping around at the local GTA dealerships (I live in Oakville) I decided to make the drive up North to buy at Georgian because they were the best people to deal with hands down. I would recommend anyone from the GTA to give Georgian BMW a shot at your business because they are great people who will work hard to earn your business! In my case, they helped solve a trade in problem I had which no other dealership was interested in doing. In the end, I couldn’t complain having a nice one hour drive home with my new M2! Speaking of the M2, I am absolutely speechless. It is an amazing car! It’s so composed, confident, and so so much FUN to drive. Everything about the M2 is perfect. An absolute dream machine! Keep up the great work team Georgian BMW!

Shelby Olyschlager

I was extremely pleased with my Experience at Georgian BMW. My new X7 is an absolute dream and I’m so glad I made the decision to visit Georgian BMW. Their dealership is the best balance of Professionalism & Family oriented values, as a small business owner these are things I value.

Jared Duncan

Stayed open past there regular hours to get me out of a jam after our car broke down.

Nancy Whittle

Best Ever Service !!! Megan Ferri from service department was very friendly, personable, informative and very confident in her job. Definitely going back and totally recommend BMW / MINI Barrie, Ontario

Cat Harding

I purchased my Mini Cooper 5 Door at Georgian MINI in January and was (and still am) blown away by the service and professionalism in this dealership. In particular I HIGHLY recommend Victor (for sales) and Maria (for financing/leasing). These two are the DREAM team. - they love what they do and it shows. I visited a few different dealerships but Georgian offered everything I was looking for and more - no pressure, lots of information, impeccable patience with my thousands of questions, and after delivery service that I have never experienced before. I was treated like a part of the team throughout my whole process and am now a customer for life. When I drive my MINI I have the biggest smile. If you are looking for an A+ experience, I recommend visiting Georgian BMW/MINI.

Dr. Salman Kazim (The Lifestyle Channel)

They're a good and helpful team, I enjoyed working with them

Charmaine Broughton

fast, and super friendly service.

David Banerjee

Awesome dealership to work with as I was buying my 5 series. I would highly recommend buying a BMW from here. Sales Management is fantastic, always there to answer questions and helped me through the entire process. We have since 2017, bought an 440xi cabriolet and X5 40i from Tyson and Nathan.

Christine Hanna

Stephanie from the service department is awesome, I was having an issue with my insurance company and she kept me in the loop the entire time and went above and beyond!

Bjorn Surmann

The staff are always happy and willing to help, making a great atmosphere for your clients. Thank you!

Billy K

All of the service advisors and technicians at Georgian BMW have been wonderful since I became a customer in December. In particular, Candice Barker has made a significant and positive impact ever since my first experience as a BMW customer in the service department. She is patient, diligent and has a full understanding of what excellent customer service needs – and should be. It’s this level of understanding and professionalism that has given me the confidence to trust Georgian BMW with my vehicle. In December, I brought my vintage X5 in for a recall and an inspection, and following the inspection, Candice sent me all of the details and photos in an itemized list with labels, including explanations of all the work (over $3,700) needed to be done by priority. She connected me with Craig, who has specific knowledge of my particular vehicle and ensured I had all of the information needed to make my own decisions about next steps. Once I decided which work needed to be done, Candice made sure I was set up in a rental and did a lot of the legwork to make my first experience seamless. She quickly let me know of any complications during the work and delays with explanations and addressed all of my concerns in a professional, knowledgeable, genuine and authentic way. She also communicated with me in my preferred method of communication to ensure I got her messages ASAP. It’s Candice’s detail-oriented and superb level of dedication, with flawless execution, that makes me want to return to Georgian BMW. Candice and the rest of the service team that have helped me during my several visits since December have all been wonderful, kind and professional. Even when handing over work to another advisor when someone is off. If you are considering bringing your BMW to Georgian, I recommend you do it. I could go to another dealership, but Candice and the team have earned my loyalty. Keep it up!

Scott Cooper

I worked for years in the car business as a service advisor and parts advisor. I can say from a prior car dealership employee that this dealership is fantastic. Everyone you meet there makes you feel important and they greet you with respect and a smile. It's a very busy service department and they always service my car in a reasonable time, wash my car and call me the next day to make sure everything is ok. I've leased 2 cars now from them and the sales department is patient, understanding and make an effort to get you the right car not just any car. I have recommended them to friends, family and co-workers and would do so again without hesitation. Beyond my amazing experience I must also say the showroom, lounge and grounds are always emaculate and have a bright modern decor.

Sarah Corrigan

Efficient service, speedy, waiting area lovely. The only downside was trying to find the way in. Some signs would help.

Rick Thibodeau

Dealing with Scott was a breeze and probably the best car dealership associate I've ever interacted with. No pressure, no push, just an enjoyable experience all over!

Craig Pakkala

Amazing sales staff that went above and beyond. Thank you Valerie and Maria for making this buying experience truly amazing. We love our new X2!!!

JUNE WANG

I drive BMW for 15 years, visited different locations of BMW in Alberta, Saskatchewan and Ontario of Canada. Georgian BMW, Barrie is the best location. The front desk- Alissa and Robbie and the service Advisor -Megan provided very good services: smile from the heart. Tried the best to solve the problem.

Conn O'Carroll

Good service

Anna Frankiewicz

Smooth transaction and very helpful staff made my car buying experience easy. Jeff has given me his full attention. Thanks again for the great help!

Rafael Chacon

Love that place

Shawn Thistle

Candice is such a pleasure to deal with at Georgian BMW - always friendly and prompt, she makes every service appointment as smooth as possible!

Ravi Kumar

Excellent service

Kelly P

Very fast and curtious service

Brian Levy

Fabulous buying experience with Fernando and Nathan & Maria. I am so glad that I made the drive to Barrie...Most dealers these days have a formal aloof and almost adversarial negotiation setup where salesperson is the middleman and approaches the sales manager in the crow’s nest. Not here!!! Nathan introduced himself and the whole team works with you to bring a winning deal for you & the dealership. Fernando BROUGHT me the car to my HOME and delivery was FAST. I hope to do business with these folks long term!

Kazi Haque

Friendly and coutious staff great excellent service, Covid19 protocol followed very well and all paperwork handled digitally impressive.

Simon of Elmet

Excellent service from Georgian BMW. I found Craig to be very passionate about the brand and this translated into a great experience.

Michelle Terzis

Highly recomend, super reasonable. Ask for Fernando, he was unreal at helping me with my car needs and super patience. He knows his stuff! Thank you Fernando

Kiara Parsons

Awesome service

kimberly runions

Extremely satisfied with the service and the knowledge from Valerie. My new car definitely exceeds my expectations, so happy to own a BMW for the performance and the style.

Linda McTavish

An Absolute perfect car buying experience. Fernando was awesome to work with. We were tough customers wanting a very particular car. He found the perfect car for us. He was super knowledgeable and took the time to answer all our questions. Fernando is very well‐spoken, responsive and easy to communicate with. On our pick up day he surprised us with a big red bow on our beautiful new car. He took plenty of time to patiently explain all the amazing features our new car had to offer and never made us feel rushed or pressured. Fernando & Georgian BMW truly made us feel like royalty. We are so sold on Fernando and the Georgian BMW Experience. He definitely has our business from here on out!

Scott Johnston

Craig, the service manager gets a 5* high five. I had a small issue with my invoice, no mistake was made, I just brought the issue to his attention and by the time I picked up the vehicle it was dealt with to my benefit. Great service, thanks Craig.

Justin Lalumiere

Very clean and well layed out. The receptionist is an absolute joy. Super friendly and always has a smile on!

Rhys McQueen

Great people got a new B7 Alpina from there

Jeremy Hanlon

Had an amazing car buying experience from their dealership (sales rep was Jerry H). Most dealerships do a decent job during the sale - it's the after sales service where the truth comes out. Georgian has exceeded my expectations each time. Just went in to get my summer tires on this past weekend as well as regular service. The Service Adviser Alex was fantastic. Honestly one of the best interactions I've had with any car service. I had some questions around my protection plan and she walked me thru everything. Made sure I was good with the answers and thanked me for my business. Can't say enough about her - phenomenal customer service. Highly recommend

Andrew

Air filters should not cost $160 guys, get it together. Would not recommend this dealer to anyone, not even my worst enemy.

Sara Paramanathan

My experience with Georgian BMW and Fernando has been nothing short of exceptional. From the moment I walked in to the final delivery/pick-up of my new vehicle, it has truly been a pleasure working with the Georgian BMW team. Fernando went above and beyond my expectations and really took his time in ensuring everything was perfect and that I understood all the great features of my new BMW. Would 100% recommend to anyone looking for their next new car purchase. Thank you again Georgian BMW team!

Stephanie Watt

Buying anything these days is far from easy but if you want an experience of a lifetime buying a new car, Valerie Langdon at Georgian BMW makes ita truly professional and memorable transaction. Valerie Langdon’s knowledge is beyond limitless. Her energy is and exuberance makes it more like a social visit. This is our fourth purchase and each time we leave the dealership with our new purchase, they know we will be coming back. Thank you Nathan, Matt and Sherry for making this special purchase one to remember, special thanks to Valerie, you are one in a million!

Mariah Sawh

Amazing experience buying a new vehicle. Valerie welcomed both myself and my boyfriend as soon as we entered the building and provided us with excellent help and information throughout our experience. Thank you so much for everything! Love the new car :)

Anna and Greg

Always a pleasure to have my Mini serviced at Georgian BMW/Mini. The people are professional and friendly, flexible with their scheduling and things have always been done within the timeframe that they have given us. We drive 1.5 hr to get to they guys, but due to the level of service, are happy to do so. Highly recommended!

Shari Lynn

In my experience Barrie Georgian BMW is a great dealership and ttreated me and my husband with the up most respect! My husband surprised me on February 13th 2019 by taking me to the dealership where we were immediately greeted by Jerry a fantastic sales rep they have there! My husband told him we are here because its valentines day tomorrow and my wife turns 50 this year so i want to get her into a BMW! I was shocked and thrilled at the same time and Jerry was very curtious and helped us with my needs! He was able to get me the exact car i wanted ( white on white X2) and yesterday Jerry showed up early, was very patient and courtious and showed me all the details so clearly on my new car and he even helped set it up for me with my phone numbers, trunk height, interior light colours for night driving and so much more!!! Then he told me if i have any further questions or concerns to please dont hesitate to call him anytime! Jerry even said why dont i come back in a couple days or a week and go over everything again just to be sure my experience is a good one and that im totally comfortable with the car! I also downloaded the BMW app and Jerry is going to set it up for me so i can control some features from my phone! Thanks so much Jerry!!! ???????????? I also want to thank Maria and the extended staff there for pulling strings to make my pick up earlier in the day because of my schedule! It was an extremely busy day for them but they made it happen!! I had an amazing experience there and just as i was getting ready to leave i was approached by one of the owners who again made me feel welcome and appreciated as a customer. All in all it was a very welcoming and excellent experience for getting me into a BMW for my first time and I’ll be honest there is no other car now that I could see myself in! Top notch experience and im very greatful and thankful for the memorable experience with Georgian BMW Barrie! Yesterday i drove out of there in a beautiful brand new white on white X2 and i LOVE IT!!! Thank you to all including my husband! ????????????????????

Rocki Rukman

Friendly and helpful staff at part's department

Margo Moritz

It was my first time purchasing a BMW and Fernando Trasmundi listened to what I was looking for and my budget. He answered all my questions and found me a great vehicle even with the very limited inventory. I will definitely work with him again in the future and recommend him as well.

Micah ledd

Alissa, Craig, Candace and every single other person who works there has taken great care of me and my vehicle. Never had any issues and will always come back.

Sherri K

Everything was great! Had my X5 in for recall work and everything went smooth including a shuttle to and from work. Thank you Jeremy and staff for a great experience!

jagpreeth j

Took my car for a broken anti theft key stuck in the wheel bolt of my front tire. Purchased 4 regular bolts for 40$(32.64$ after discount) and thought of replacing the anti theft locks. Had a conversation over phone with the specialist and was told might take an hour on the worst case scenario. As anyone who worked on car would know it'll take less than a minute to extract a regular bolt with the impact gun. Labour cost was 129$ for older model (some new program). Initially I had to sign off a 64.5$ quote for half hour. Then came up with another one saying it would take an hr. I calculated worst case of 129$. But when the bill came they charged me with 64.5$+ 129$+ 32.64$ On top of that they charged me with 24$h for hazardous waste and shop supplies which is normally charged for oil change . I even took the old bolts back with me. Total of 282.01 for a broken bolt and purchase of 4 regular bolts. A total rip off. STAY AWAY.

Kathleen Rusk

I just bought a used 2015 BMW X1.....had some squeaking coming the rear of the vehicle and an appointment was made at BMW on Essa Rd in Barrie. When I showed up to my appointment, I was kindly greeted by Derrell, service consultant. He was kind, professional and extremely helpful. I felt like I had been at this dealership for awhile. The service department is top notch and Derrell made the time spent there well worth it THANK YOU DERRELL❤️

Andy Lewis

Great experience at this dealership! Not pushy at all and the service department was straightforward and accommodating.

Matthew Roberts

This is my first BMW, and I am happy to say that my sales professional Drew demonstrated care in ensuring I was comfortable with the vehicle purchase from the beginning to the delivery process. Drew was highly professional yet relaxed when guiding me through the mechanics of the car. I was very impressed with Drew’s relaxed ease at highlighting the vehicle's functions. He also interspersed his knowledge with humor which made for a very laid-back approach. As well, both he and dealer head Andrew followed up with a phone call several days later. This demonstrates exceptional customer service! Purchasing a car shouldn't be only about the pennies and cents, but should be the beginning of a long-term relationship that should flourish over time. I sincerely thank Andrew and Drew for creating that initial strong foundation of ease and trust! With a strong team like Andrew and Drew as part of your staff, I will certainly pass on to my friends and family that Georgian BMW has a caring and professional team. My 750i is truly a piece of spectacular engineering and an absolute pleasure to drive; much like the knowledge, cleanliness and quality of Georgian BMW! A+++

J S

Would not recommend. They push the blame for their lack of service on their Financial counterpart (BMW Financial) and do not seem to care if you end up buying a car from them. Avoid.

Nathan Griffioen

Came in because my windshield washer fluid was leaking. Paid for it to be fixed and left. Issue persisted, scheduled an appointment and returned about a month later. Let me warn you their service department is less than luxury. I spent 6 hours sitting in their wait room. After they were finished with the vehicle they informed me that they would need to order the part and it would cost $400. I can't believe I spent all day to be told that it was still not fixed and they were charging me a second time for an issue that should have been resolved the first time. I WILL NOT RETURN for any future service here for that reason. That and their $200 oil changes.

Austin Murphy

Helpful staff, large inventory, pleasant dealer environment

MegaCityMusic

Overpriced scumbags wanted to charge $100 to install tires bunch of goofs

Gerard Weir

Tyson Dunlop was the sales rep I spent some time with helping me through my next purchase. He was very patient and helpful. I really appreciate the time, respect and important information he gave me. Overall a great experience, thank you! Too bad the financing rates weren’t appealing enough by BMW Canada. 4.99% over 5 years on basically everything.

Lincoln Hodges

Excellent!

Martin Cole

Great customer service. All work done.

Rebecca Lamarche

Fantastic, fast and FAIR service; I'll be making a point to come back to this specific location when servicing my mini :)

Justin Hsieh

After experiencing weeks of frustration and constant back and forth, Craig (Service Manager) and Candice (Service Rep) did make it right! I would have given a 2 Star rating to this dealership but people like Craig/Candice who value their Clients and the dealerships reputation deserves 5 star ratings! As this is a dealership review i have given it an overall 4 star review because of them. However I can't say the same for the pre-owned/new car department Managers, 1 star for them for selling me a car that had bad brakes to begin with and telling me they were fine and nothing was wrong. Craig and Candice, knew what I was going through and I finally found relief when they personally took issues in their own hands, made the time to find the problem and diagnose the issue with BMW Canada. In the end they provided exceptional customer service and helped me solve my problem. Thank you so much service team! And John for valeting my car back and forth from GTA to Barrie multiple times! (Scott was also great to deal with)

Scott VD

Huge thanks to the staff at Georgian BMW. During this new time it was great to be in an atmosphere where I felt safe and comfortable. Great experience and will be back.

Muhammed Baloch

They offer after hours drop off

joseph vitale

I had an EXCELLENT experience dealing with Fernando Trasmundi. I was in the market for a very specific used vehicle that is extremely hard to come by. Fernando understood my needs and wants. He worked effortlessly to find me the vehicle I wanted, thinking outside the box to get the job done and not sitting back waiting for one to pop up for sale. Fernando understands what it means to be efficient, attentive, and remain in touch. He would follow up with me constantly, keeping me informed at all times. Would highly recommend Fernando to anyone looking for a new BMW or any vehicle for that matter. Thanks Fernando.

Brandon Carman

I want to shout out to Georgian for such a flawless purchase after I lost my car they found me the perfect car to meet my preferences at a great price. Would definitely recommend for future purchases.

Otto Maan

First of all, to exit this place is not easier then IKEA in Vaughan. What kind of spark brightened up the designer to make BMW dealership entrance through the parking of a grocery store. Stuff is unprofessional, also sales is lying. Nothing changed since "Matilda" This part was disgusting. Also unprofessional financial services. Instead of preparing financing they were selling useless warranties.

Maria Struik

Candice Barker gave us Excellent Service.

Chris Jarrett

Alissa on the front desk was a sweetheart and extremely good at treating me kindly! She was also diligent with covid screening and helped direct me in the right direction

mehdi fathi

Awesome help! Thanks Nathan ????

Colin Nelthorpe

Great selection of cars to view while I was getting my mini serviced. Candice was very helpful and friendly.

Shraddha Tiwary

Santiago Carnales@Georgian BMW We wanted to express our sincere gratitude and appreciation.The service and professionalism we received throughout the process and even afterwards has been extraordinary. Your knowledge and guidance made the entire process flawless. We love our new ride and have been enjoying the experience so far!

Marty Malach

Perfect Perfect Needed a battery for my key fob and was treated so well Colin was a gentleman

Matt Attwell

We are fairly new to the BMW family only since summer of last year, and I have nothing but good things to say about Georgian BMW. Very clean dealership and very welcoming, starting at the front desk. Over the top service and very impressed by the level of professionalism. The one vehicle we have had serviced there, we have had nothing but trouble with since we purchased it privately late last summer. Candice my service advisor and Craig the service Manager have been outstanding with helping me through the many repairs I have had done. They have gone over and above in my books helping me out as much as possible, while also keeping me up to date with the progress on my car. I can't thank them enough for the help they have given me and the positive outcome we ended up with. They definitely take pride in their job and their customers. A 10 out of 10 for sure with a Gold Star. I would definitely recommend this dealership to anyone.

Nicholas Robinson

Fantastic experience dealing with Fernando, Matt and Maria at Georgian BMW. Fernando was accessible and communication was easy. I appreciate the late night text messages to finalize a last minute sale and quick turn around on delivering the car.

Trina Krystal

Absolutely amazing customer service that extends above and beyond the expectations of automotive sales, showing sensitivity and compassion to patron needs. Beautiful show room and lot.

Vince Bruno

My experience with this dealership went above my expectations. Santi(my sales rep) was friendly, knowledgeable and went to great lengths to make sure I was informed and satisfied with my New BMW purchase! You guys make a great team including my excellent service experience with Catalina! I love my new car!

Cindy Kurvink

Great customer service.

Sherry Bradley

I have been client of Georgian BMW for many years and always bring my vehicles there for service and repair. They are professional, courteous and efficient when dealing with all my concerns. The staff are cordial and make it a point to personalize each visit. Thumbs up to Craig Batte, Megan Ferri, Candace Barker and Stephanie Page for always making my client experience a great one.

Marat Kassymov

Tyson Dunlop provided amazing service! No pressure, very transparent and friendly! Great dealership. Happy with my visit.

Dmitri Tsvetkoff

Entrance to the dealership point to the times of absence of town planning services unless it was a bought position because to get in and out BMW dealership through the food court with the shipping strollers could make only a hater or a loser.

Nikki Chartrand

I was referred to Val from a friend of mine who recently purchased her first BMW through this dealership and had an amazing experience with her. I naturally felt a bit intimidated buying my first luxury car and thought I wouldn't be taken seriously, or some sleazy car salesman would try to swindle me into making a purchase. Val was so helpful, friendly, even came in on her day off to take me for a test drive! Val could not have made my experience any better! She is extremely knowledgeable in the BMW brand, cars, and features, I never once felt pressured. She listened to what I needed out of a car, and made me feel so comfortable and did not try to oversell me. She followed up with me after my purchase, several times, to make sure I didn't have any questions, and wanted to make sure I was happy with everything. Couldnt have asked for a better experience from Val. Was happy for the referral to her, and would HIGHLY recommend going in to see her!

Tai “Tai” Greene

Best bmw location in my personal opinion, they're very friendly there, I went in dressed down in my work clothes (dirty) and I was still treated as if I was in business attire, the reason I bring up this point is because a lot of dealerships that have vehicles above the average price range, wouldnt have many associates that would even give you the time of day, but theres definitely no discrimination at Georgian BMW, its a little ways out from Brampton about a 35-40 minute drive depending on traffic and other conditions , but its definitely worth it, for great their great service, and the easy to talk to no pressure staff, I would definitely reccomend this location to anyone, definitely check it out if you're interested in getting a new bmw.

Lyne Hince

Amazing service

Carol Schulte

Oh my goodness I couldn’t have had a more incredible experience buying my car from MINI Georgian! First of all, I only went in there to have a look around and do a little test drive while I happened to be in the area. And they were sooo friendly, and Nathan took all the time in the world with me and addressed all of my questions. (I really had NO idea what I wanted... new or used, lease or financing, convertible or classic, manual or automatic...) Left still very unsure, and they respectfully checked in on me every few weeks. And when they were kind enough to let me know of limited time sale happening, I knew it was time to make a decision. Another visit up to Barrie (I live in Toronto - they were THAT nice it made it worth it!) and again took the time to help me weigh all of the pros and cons on each option, and were incredibly patient. They just kept saying their goal was to make sure I found the perfect car for me. And when I finally figured out what I wanted, and it wasn’t on their lot, they got it in from another dealership no problem, and offered to drive it down to me in Toronto!!! Honestly, they took what could have been a very stressful experience and made it FUN! We were taking selfies with the whole team when I finally made my decision, and with my new car when it arrived, and there was even a special gift in the glove compartment! I may have rambled a tad - so the Coles Notes version is MINI BARRIE ROCKS! Huge kudos to Nathan, Victor and Robbie... THANK YOU! ????

T Clements

Attention to detail, truly listens to customer wants, puts the customer first; those are the words that come to mind when picking up our BMW from Fernando at Georgian BMW. I’ll start there because that it my first interaction with the dealership, however my husband can’t say enough about his interaction with Fernando. Fernando immediately called him back and was very knowledgeable and helpful. He made buying a car a breeze. After choosing our car our next step was talking to Maria in Finance. Maria was equally knowledgeable and helpful. Her response time was excellent, our transaction went smoothly. When we arrived at the dealership our car was waiting for us in the service bay, Maria greeted us at the door. After signing the prepared paperwork we had a demo of the features of our car and a question and answer session. Then we were sent on our merry way. No complaints, excellent customer service and a pleasure to deal with. I would highly recommend this dealership and these wonderful people.

Karen Clewer

We have just purchased our latest "Sheer Driving Pleasure". Thoroughly recommend the experience and service here. Fernando Transmundi @bmwguyofficial has been a delight to deal with - he will ensure that he finds not just the right vehicle, …

Jake Kiefer

Amazing experience over the course of two back-to-back 48 month 3-Series leases! Nathan, Catalina, Scott, Tyson and the rest of the sales and business management team are world class; Craig and his service team are second to none. If you’re in the market to lease or buy a BMW, visit the folks at Georgian BMW in Barrie - truly service beyond your expectations...

Susanne Cullen

We are the new owner of a sweet Mercedes SLC 300, sold to us by Valerie Langdon. The entire process was extremely pleasant, non-pressured, very personal and informative. Valerie gave us lots of space to discuss the purchase and ask questions. Since we didn't want to drive the car in winter conditions, Valerie arranged for flat-bed delivery, free of charge. Her added personal touch of attaching a Mercedes emblem keyring to the key, was extremely caring and duly noted. The whole experience was first class, well done Valerie!

Joanna Vrastiak

Service was amazing, would highly recommend! Staff here is super friendly and answered all my questions.

jim schaefer

Best car buying experience so far

John Pridham

I’ve been fortunate to deal with a few premium brand dealerships in my car driving experience. The service I have received with Georgian BMW has been outstanding and the best by far of the brands I’ve dealt with. A special thank you to Candice who at every level has over delivered and truly understands great service. I would highly recommend this dealership.

Jenna Falcioni

The team at Georgian BMW are so accommodating and helpful. Alissa and Robert are so welcoming and friendly. The service team goes above and beyond to ensure customer satisfaction! An amazing team of people

n mazhab jafari

Really happy ???? viva BMW!!

Michael Caven

My wife and I just spent 40 minutes walking around Georgian BMW/Mini and got NO HELP FROM ANYONE. Guess the sales Team is making too much money already. Off to Toronto to buy cars!.

Mihalitsa Maria

The reason why I give them 3 stars was because I came in for a recall on my bmw for the airbag. They took my car in and I have no idea what they did but they did something and currently my air bag light is still on. I asked for summary of what is wrong with my car and they said they will have to hook up a computer to my car and that is going to cost me. The point is, I don't know much about cars and I had no idea what was going on and they never explained it to me properly for me to understand. Then I receive a phone call from the manager asking me why I gave them a 3 star. He then did describe what they did with my car which was nice but at the same time he wanted to change the 3 stars to a 5 star by giving me a car wash. I'm sorry but a car wash will not change my experience I had with Barrie BMW, that's just not how it works.

Todd Piirto

Great Service and love the app alerts they have! Thanks again and see you soon.

Andrew Sangster

Yesterday I took delivery of my brand new X3M Competition. Valerie was my sales persons. She was fantastic. From the start of the transaction she was very prompt at answering all my questions from the negotiation stage through to delivery. …

Jennifer Kelly

Great service!

Marc Jakobs

So far so good. Pleasant, friendly and helpful staff. Super clean service check in area. Just moved our service over to this location. Only complaint would be took a long time to check vehicle in for service but not really a big deal.

David Marlwood

I bought a 2017 X1 from Georgian BMW in October. For the sales, Jeff Borgmeyey was knowledgeable and helpful to deal with. Later I met Tyson who helped me to set up the phone and media stuff. Was great. Thanks David Coxe

Chantal Aschwanden

As a new Georgian BMW Client, I could not be any more impressed. From the first contact with Fernando, I could tell that I was in (more than) capable hands. Fernando was thorough and clear in his communication, but also very personable. His …

Tatiana Gazeikina

Fantastic service - stuff is very friendly & efficient! Great experience as usual. Thank you Georgian BMW!

Avinash Gowtham

Really good customer service. A sales consultant named Jeff helped me a lot. He was really good with humour and service. The receptionist was also good. Overall great experience.

Justin Lefler

Where to start. My 2014 BMW X1 left stranded on the side of the road and I had it towed to this location. Person at the dealership who was supposed to get the car put into natural guided the tow truck where to drop the car without putting it into natural. (Basicly dragged the car off the truck) Dealt with service consultant Darrell Verdon. Expressed to Darrell that if I cannot get the car back today to let me know as I would have to rent a car to get to work. At 3:10pm Darrell called back stating you need a new battery because it did not pass the load test I agreed to put in the new battery. At 5:18pm I called Darrell to find out if I needed to rent a car as the rental car company closes at 6:00pm. Darrell responded “ sorry I forgot to call you the battery is not in stock and will not be in until tomorrow do you need help?” I went to Enterprise to rent a car and was told it would be $62.00 a day but when I mentioned could you drive me to the BMW dealership when I return the car as my car is in the shop getting repaired? They mentioned that if your car is at BMW you can get a discount to $42.00 a day. Why did Darrell not tell me this? 4:28 Darrell called me the next day saying your car is repaired and it was just the battery. I was kind of excited that it was only the battery because the repair was 685.04 alone and didn’t want to spend more money. Brake down. Battery $306.23, refund for the old battery return $18.00. Total for battery $288.23. Labour $308.00. Battery is in the trunk, I could have changed it in 5 minutes. Here is the best part, I pick the car up on Friday February 1st and took it strait home, went out on Sunday February 3rd and was once again stranded on the side of the road with an electrical issue just like the first time. Spending $685.04 on a battery I didn’t need. February 4th 1:24pm I called Darrell and left a message about the vehicle issues had not been repaired and are the same as when I brought the vehicle in. 3:00pm called Darrell direct line again, no answer. 3:11 called the front desk thinking that it might be Darrell’s day off, and mentioned I was dealing with Darrell and they said they would put me through, what do you know Darrell answered the phone. Explained to Darrell that the $684.00 battery was not the problem and I was broken down again, Darrell said so have it towed in and we will check it out. I mentioned that I just spent $684.00 for something I didn’t need and the car is in the same state as when I brought in in the first place. looking for some sort of reimbursement or my old battery back and a refund, Darrell mentioned that the car was working as intended when we gave it back. This dealership reminded me of a bad contractor, ask them to fix a hole in the wall and they paint the wall leaving the hole. Had the car taken to a recomended shop and was charged $146 labour to change the alternator, a much more difficult job than the battery change out but over half the labour costs. Car Is running fine now The only thing I like about this dealership is that their high prices and poor workmanship let me find a repair shop that won’t take advantage of me.

Lisa Ramirez

Beautiful cars but over priced

James Coulombe

Exceptional Customer Service Experience - I dealt with Nathan and Tyson and found both to be professional and exceptionally aware of what it takes to work with a buyer like myself who demands the best. They both demonstrated not only practical knowledge of the vehicles but also what other competitive vehicles were being offered. I found from the start, the pricing at Georgian BMW was spot on, and in my case, less expensive than other dealerships which was very refreshing. I have met sales people at dealers who give up on me because they don't have the skill, communication abilities, or they simply lack confidence to sell to someone like myself who has educated themselves through research and know good value and fair pricing. In the past, I have dealt with "used car sales managers" who only know how to take the "easy deals" and lack the ability to really work and commit on a deal to make things happen. I have recently experienced such a person who gave up on the notion that they need to convert each and every opportunity into a sale, and not just make up excuses that blame the customer for their inability to sell. But not here. Not at Georgian BMW. If you want a great experience buying a car, go and see Nathan or Tyson and they will treat you like the real person you are just trying to buy an awesome car. I'll finish this off by adding that the car itself spoils me for any other vehicle on planet earth. BMW truly is the ULTIMATE DRIVING MACHINE and thanks to my experience with Nathan and Tyson, I have to say that Georgian BMW is the ULTIMATE BMW DEALERSHIP!

AUTOCUBE

good service and price!

Ruth Almond

Very happy with my new Mini Cooper and the service I received at Georgian BMW from Victor, Shelly and the front desk staff!

Stephen Schattin

Have gone looking a few times staff has always been kind. Will go back.

Sophie Coco

Highly recommend everyone here. Knowledgeable outstanding staff, best place to buy and service a car in Barrie!!!!!

Elizabeth Patrick

Excellent dealership...love doing business with them.

Chintan Patel

Very poor and not reliable at all with the guy working there. They don’t stick with the words they said. Just ripping people. Never go there .

ashley altomare

Great sales and service experience 100% of the time! Best BMW dealer around! Won’t buy or service anywhere else! 10 stars!

huz qadri

Friendly and helpful staff who actually help you stay within your budget range. Will definitely be a returning customer.

Jason Polack

Candice Barker is an outstanding advisor. Always welcoming and warm. Smooth sailing with Candice as your advisor.

A F

Usually have good experience with this dealer. Called to make sure they were open until 7pm on Friday as traffic was bad. Showed up at 620 with nobody in sight and all doors locked. Went back into town the next day and they are telling me the parts department is closed on weekends. I wouldn’t know that because they never answer the phone even though when you go in there’s 10 people standing around. So for anyone who works all week and isn’t in town, I wish you luck trying to get your parts from here.

Gwen Grout

Excellent customer service

Evelyn Keller

Excellent staff very helpful. The vehicle selection and pricing is awesome. Highly recommended

Anita Mitchell

Excellent Sales Team

Ken Storimans

As a recent convert from another German Luxury Brand I have only great things to say about this dealership. The service department, sales department and the finance department have all been great to deal with. The vehicles have been trouble free for the most part and and when we have issues they are dealt with quickly and without the attitude of some other Luxury German Car dealerships.

Matt Cookson

Fernando and Maria were amazing, great experience and service. Would recommend over and over!

Matt Mosher - Cottage Real Estate

Recently I had an issue with my BMW X5 and it needed to Stay at the BMW dealership in Sarnia Ontario. Normally I would have my work done at the Georgian BMW dealership in Barrie Ontario, but the warning indications on the car indicated that It would not be best to drive the vehicle that far back to Barrie. The issue with the vehicle required a smaller part to be ordered as well as a new oil pump, necessitating that the vehicle would stay at the Sarnia dealership for at least a couple weeks. The small loaner BMW car that Sarnia gave me was much appreciated although it was a lot smaller than what I am used to and was not the best vehicle for driving through a lot of snow and rough back roads that I normally come across as I drive north of Barrie. I had mentioned this concern with both BMW dealerships in Sarnia and in Barrie, and I was particularly impressed with Candace in the service department who I feel went above and beyond to do some research and try to coordinate with Sarnia BMW that I would have access to a vehicle more suitable for the daily driving that I do. In the end, it did not work out for me to be able to get back down to Sarnia in a timeframe that made sense to switch to a bigger vehicle, but the fact that she went out of her way to do everything possible on her end to ensure that I would have access to a more suitable vehicle was very impressive to me and speaks highly of her customer service skills. Having said that, I’ve noticed at the Georgian BMW Barrie location that Craig, Robert and the other members of the service team are highly proficient in their customer service skills. Matt Mosher

Syla MacMillan

Great experience at Georgian service department!! Everyone was so friendly. Looking forward to bringing my MINI there for everything! Georgian BMW even cleaned my car!! So grateful! Thank you!

Jonathan Douglas

Fernando is an excellent salesperson—no pressure, just lets the cars and numbers speak for themselves. Personable, pleasant and patient. All staff very nice and welcoming. My only complaint is that my X5 calls quietly to me throughout the day, saying “Drive me...drive me...” when I’m supposed to be working! **Update: Got the door ding from hell, but had the insurance. The service I received was OUTSTANDING. They even shared the cost of a rental car for the week. Repair was outsourced to Zenetec, who did a great job. Couldn't be happier!

Laurie Hunt

It was a pleasure buying a car from Georgian BMW. I’m delighted that I was able to get exactly what I wanted during this time of limited stock. I give a 10+ to Valerie Langdon. She knows her stuff, is forthright and listens. …

Michael George

THANK YOU FOR NEW TOY

Nicole Kennedy

Such an incredible place with amazing staff! I felt so welcomed the moment I came in. Thank you so much Georgian BMW with all of your help finding the right car for me.

Cathy Wilde

Highly recommend Georgian BMW & Jerry Haggarty. Beautiful showroom & shop. Jerry is the most patient, non pushy & knowledgeable salesperson. This is my first BMW and I definitely needed guidance! He took the time to educate me and made me feel comfortable about making the jump into a luxury car and kept to my budget! I am thrilled with my new car, Jerry found the perfect one for me. Sales, Service & Finance departments are all top notch! Catalina in Finance was wonderful as well. A big thank you to everyone.

Nellie Kamkar

I took my car to this place for a few times now (after taking it for so long to Parkview BMW in Toronto) and I must say the service I received at Georgian BMW is by far the best I received in all time. Everybody working there is very polite and do their best to ensure a great service. My service advisor Megan is excellent. She goes above and beyond to accommodate your needs and ensure the customer satisfaction.

Neils Mack

Really appreciate the care the crew took when servicing my car with no hidden surprises.

A S

Amazing service! From the moment of walking in Alissa helped me out, very professional and super helpful!!! Couldn’t have asked for a better service!!! Definitely taking my BMW back to Georgian Bmw for next service!! Thank you so much for being such a wonderful store!

Arif Khan

While I’m probably not Georgian BMW’s highest ticket client, both Craig and Meghan have consistently provided me with exceptional service, only selling me what I really need, and charging me very fair rates. They always make the extra effort to reach out and make the process as smooth as possible. I’m a very happy and satisfied client.

Karina Svetlaeva

I am extremely happy with my recent purchase at Georgian BMW! The whole experience from choosing the vehicle to finalizing financial details was as pleasant as expected! Special thank you to Scott MacInnes, Nathan Griffith and Maria Anghel for their professionalism and great attention to details!

S Valerie

Great service team!! Very satisfied with the service dept

Noodle Nation

Way overpriced compared to another bmw I usually go to. Was shocked by how they can charge something so ordinary an extraordinary price. Good job and I declined their service.

Dennis Mong

Had a very positive visit, service was excellent, almost tempted to trade in for a mini Cooper as they had one for us to drive while our car was in service.

Matthew Ghayess

I've purchased parts from here before. Aluminium bolts for a Thermostat housing. 745i. Thank you for ordering correct ones, car fixed.

Dreamscapes Landscaping

I got the cold shoulder from a rather snobbish salesperson! Would not recommend!

Tomas Cage

Jeremy is great at parts! Super helpful!! Service is good.

arun bansal

Fantastic experience !!!

Michael O'Brien

BMW and Mini Service is excellent! They also have two free EV charging stations.

Willian Vaz

Very happy with the dedication and the hard work from the folks at Georgian BMW. Kudos to Maria, Tyson and Nathan. You guys rock! Specially Maria who went out of her way to get me a missing document. I also really appreciated that Maria and Nathan stayed late on a Friday evening so I could pick up the car. Thanks again guys and keep up the hard work!

Sean Batte

These guys know M cars. They performed my service and repair for less than expected. The tech also corrected a balance issue and updated the engine computer. The car runs like BMW did a mid model refresh. Thanks for taking care of it all.

Brooke Simmons

Wonderful experience at MINI Georgian! Victor was honest and straightforward allowing me to make the best decision for me and purchasing my MINI. The entire team was professional and great to deal with. Overall, a fantastic experience.

Steve H

Nice atmosphere helpful staff parking lot is kinda of silly two ways in behind the store is a one way road heading to bmw and the only exit is through a grocery store parking lot which is also the second entrance. Lol I'm sure they don't enjoy it either

Callum Rowe

I called in with a couple of very complicated questions for my MINI Cooper S with JCW Engine swap and Jeremy at parts was able to assist me with everything I needed. I am 3 hours away from the dealership and other MINI Dealerships are closer however for the level of service it is worth the distance! Will be buying many more parts/service I'm sure! Thank you again for all your help!

Chris Rovert

Go for a oil change, told to expect about 1 to 1.5 hours. 3 hours later I am able to leave. After a courtesy 40 minute car wash mind you.

Angelo Kociper

Service people and reception are great. Was a little disappointed that I had to pay for a valve change related to a recall item.

Alex McDonough

Friendly staff and very inviting atmosphere

Bryan MacDonald

We recently purchased a vehicle from Georgian BMW. The entire staff was courteous, respectful and helpful throughout the entire process. Thank you Mathew, Jerry and Catalina for making our experience a delightful one. We would recommend this dealership to anyone wanting to purchase a new or pre-owned vehicle. We look forward to doing business with them again in the future. Bryan & Sheri MacDonald

Patrick Glatt

After weeks of searching for a German luxury vehicle in Toronto with pushy car salesmen with questionable inventory, it was very refreshing to deal with the professionals at Georgian BMW. From when I walked in the dealership, Tommy Te took care of me. Tommy was very transparent with all aspects of the sales process including costs, warranties, and the car's history. It was obvious to me that they weren't pushing customers to make the sale and sign the dotted line, because if you test drive one of these cars you'd know that they practically sell themselves. I test drove a 2012 650i xDrive, immediately fell in love with it, and purchased it the same day. Picking up a week later, Tommy organized all of the paperwork, explained again what I was getting with my warranty, and showed me all the functionality of the car. He even stayed past closing as I was held up in traffic. I knew these guys wanted to get me into that car so I could enjoy it, and the service I have experienced has definitely lived up to the BMW brand. I look forward to purchasing my next car with them too, that's if I can part ways with the 650 I currently have.

Slava Abramov

Georgian BMW staff are among the best in industry!! All departments are professional, reliable and friendly.

Susan Walker

Excellent service and communication with Stephanie and Robert. They kept me informed every step of the way, thank you!

Gary Scullion

Had a great experience with Georgian BMW in Barrie today. Recently moved to the Blue Mountains and brought my M4 in for service. As a long time BMW supporter and owner, I have dealt with BMW dealerships in both Canada and the US. I have to say from coordinating the appointment, to arriving and being greeted with excellent staff to receiving outstanding service and follow up from my service advisor, Shant - I can't speak highly enough of Georgian BMW. Well done folks. Keep up the great work!

Brad Walton

Great staff and service

Peter Vernon

Georgian BMW has outstanding and professional customer service! I’ve experienced service at over a dozen dealerships across the county and Georgian is by far the best experience of them all.

Derek Bromwich

Super friendly, caring and efficient environment.

James Horst

Very Clean, welcoming dealership with a great staff! Very impressed by the level of professionalism displayed by everyone and the warm greeting by Alissa. The inventory is dynamic and they have something for everyone. This dealership makes you feel like you are part of the family. COVID sanitation is taken seriously at this dealership and makes me comfortable to visit. I will definitely be back!

Kunxuan Li

Disappointed by the fact that they give a unreasonable reason for the malfunction therefore they could pass the responsibility to me, stating that the repair fee is excluded from the warranty and they can't even justify how and when this happened when I asked about it simply tell me how much it's gonna cost and I don't have much choice there. I even rentaled another car to keep me mobile during the period isn't that funny? If that's how they treat their customers, I'll definitely report this.

VICTORIA SHARPE

Service is great here. Can drop off your vehicle and use the shuttle to go home and wait....or sit in the lounge and enjoy the coffee and snacks that are available. The garage is always quick to get back to you and do a great job of cleaning the car before handing it back to You! What more could you ask for!! Before people jump on me about how expensive it is...you pay to play...its all a part of owning a BMW.

Paulo Diadlo

I went in to Georgian BMW with what must have seemed like a bizarre and unusual request to have done on my car Wednesday and Thursday of this week. I met with Stephanie Page, who is the Service Consultant there. She and a gentleman named Stephen, who I would only assume is the Tech who performed my request on my vehicle, and Colin in the parts department, went above and beyond in their information on how to get it done, and in the quality of service by them. They really out did anything I have ever experienced in all the years I have been going to a number of different BMW dealerships throughout the GTA! I commend them, and Georgian BMW and to the management at Georgian, I recommend these staff members of your team to be commended for the the quality of service that they provide on behalf of the business! Thanks for the help guys!!

C S

They must be doing well as a dealer not one person approached me while I was in the showroom...have experienced this at other georgian dealers in the past.. Drive to the city you will get a better deal

roma bromfman

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Sheila Cascagnette

I would like to say that the lady in the service department, her name Candice is absolutely wonderful. She is friendly, kind, knowledgeable and welcoming. She treats her customers like family goes above and beyond to provide you with the …

Sofia Moksyakova

UPDATED review. This started as a bad customer service situation, I had difficulty booking an appointment and as such, rated this dealership a 1-star. I got a reply from Craig B, (manager) asking if we could speak about what has occurred and I must say i am happy. He is professional and polite and after having a conversation with him, I now have the confidence that this was a one off, and hopefully will not occur again. All in all, I feel like leaving a review has actually served a purpose, someone took the responsibility and someone cared. Great job!

evelyn huntley

This my first time buying a Vehicle from Georgian BMW, and the experience was awesome ! Fernando Trasmundi, was my sales associate. He was very helpful and professional. Fernando made sure that everything was in top shape with the vehicle and was able to assist and answer any questions with impeccable knowledge about the vehicle. I am happy and pleased with Georgian BMW. I highly recommend this dealership and would direct my friends and family to buy from Fernando Trasmundi at Georgian BMW Evelyn Huntley

Kristen Neale

So much to say about this dealership- but quite honestly we don’t want to give them anymore of our energy. You have lost our business, our son’s future patronage, our families and all of our friends. We are moving onto BETTER.!

Baz Dokainish

From one great service team to another, at first I was worried coming from the Infiniti team which I was treated as royalty to Georgian BMW but I can say with great confidence, from Terry the service desk advisor to Anson the manager that this group of people are truly their to look into my needs and interests. I'm delighted to continue this great journey with an amazing group.

Susan Evans

I bought my 2012 X1 from here. But in the last 5 months my car has been in and out of here for various things from my power train to broken thermasats alignments and now a fractured ignition coil and spark plugs! I have spent nearly $10,000.00 on fixing this so called prestigous high performance brand. I thought buying quality would mean better. I have spent more on this car alone than all of my domestic cars I have had put together! Where is this so called German engineering??? Update. February 1, 2019. The service manager has reach out to me a couple of days ago. Craig was very understanding of my plight and has looked into a matter that had been outstanding for a few months. This has now been resolved thanks to him. Yes my car was fixed by Georgian many times. My frustration is really with the Brand. I still don't understand why my car has had so many issues. The staff at Georgian are pleasant, even when they bear you bad news $$$$. Yes, i did take my car to another place to be fixed, and they were noble enough not to charge me a penny because they couldn't fix it. Tell me... who would do that in this day and age?

Ralph Schors

Georgian BMW is always a great and professional service experience with Stephanie going that extra mile (showing my age) to be courteous and friendly. Highly recommend for your car's service

Dane Mcelroy

Excellent service, the regular maintenance work on our Mini was completed when they promised, Kevin was very professional and courteous, as an additional bonus, Mr. Cooper spent some time at the spa and came back looking like a million dollars.

Stacey Thompson

The service and staff at Georgian BMW/MINI are exceptional! They are friendly and knowledgeable about their products! During covid 19 their sanitation was awesome inside my car and the level of concern for both customer and staff safety is impressive.They repaired all the issues with my car under warranty no hidden surprises! They went above and beyond! This is why I am a loyal BMW car owner! Thank you so much!

Jeff McDermott

Had a service issue, spoke with Jason he immediately resolved. Thanks Jason, great service.

Bev Panza

Sergio is a very knowledgeable sales rep for used mini cooper. Very nice man to deal with. Not pushy.

gordan njezic

Amazing service,amazing people!

Camp Hammer

Called close to a month ago re 60K mile major service for a M3. Advisor said "It's not in the system, can I get your number and call you back?" Sure. Never called. Good luck Georgian.

Lynn Zupan

Very helpful.

Lou Lopena

people are nice specially victor. very helful very accomodating n knows very well about mini. so we got mini s...great car. thanks victor. you've got a great convincing power. keep up the good work.

Adam Richard

Had a stunning experience with Robbie. Felt welcome as soon as I walked in the door! Would recommend this location to anyone who is shopping for a Mini or BMW.

Cathie Leahy

Went in to Georgian BMW /Mini to have a look at a Mini Cooper .... my dream car. Spoke with Fernando and I ended up purchasing the 2020 Clubman. I picked it up today and Fernando was so friendly, patient, knowledgeable and a true gentleman It was a real pleasure dealing with Fernando and I highly recommend Georgian BMW/Mini. Special mention to Catalina and Nathan as well for all their assistance in making my dream come true !!! Thank you Fernando and Georgian Mini !!

Andrea Guthrie

We had a wonderful experience at this dealership. We were helped by Tyson, who I would highly recommend. He went above and beyond to make sure that we got what we wanted. I feel that we were reasonable going in and as a result were not told "no" once. Great experience and would definitely ask for Tyson if you are looking for someone easy going and super helpful! No BS

B Pel

Last week, I visited this dealership with my wife for the first time (and last). I needed to deal with the service department. Not knowing the place, I walked up to the reception desk, where two employees were having a conversation. Not only they didn't greet us, they completely ignored us and let us standing there for some time. Finally, I said to my wife how rude and unprofessional this was, especially at a bmw dealership. One of the employees overheard my comment and immediately said hello and asked what I needed help with. We were then sent over to the service department...this area is a joke. The setup here is so mickey mouse. Clients need to stand in everyone's way in a very awkward spot and wait for service advisors to call them over to their desks. We waited for a pretty long time and no one called us over, even though I noticed two employees doing nothing at one desk. While we waited, again, just like in the reception area, no one even acknowledged our existence. The manager came out of his office at one point, walked directly past us, and completely ignored us. I was very surprised at this, as I've seen real managers at other places say hello to everyone they encounter or at least acknowledge them in some way. These people clearly make too much money and don't care about new clients. I've taken my business elsewhere. Update: I talked to one of their mentally challenged mechanics a few days ago who gave me a bunch of info about one of my cars - EVERY single thing he told me turned out to be wrong, lol! Yet he claimed to be a BMW specialist. These clowns seriously don't know BMWs at all!!

Erin Co

Overpriced crooks. Been buying oil for my x5 for couple of years now. Always paid about $9/L. It takes 8L. Today they charged me $14.95 + tax saying how bmw increased the price. After, I called 3 other bmw dealers and was told $10-$11/L. Today was the last time this dealership saw me.

Lance Dam

Great dealership if you’re looking for quality service, great product & knowledgeable staff. Worth the drive up from Burlington!!

Shahram Khalilzadeh

They send a picture of the vehicle which wasn’t same as the actual car. I drove more than 100 km each way from Toronto to their showroom, Not even a simple apologies. “This is what it is”The rude Sales Manager cutting me off when I was asking for an explanation.

Mathew Munley

What an awesome place. Service was quick and easy guys to talk to. Coming from the Maine, US, i needed a quick service and oil change on my BMW. Recommend this place for great help, fair prices, and quality people.

John Marvin

Hi So when we began to look for a new car , the Mini caught our eyes as it was classy and different. Our sales consultants Victor and Robbi were so we met with the FSM person, Catalina, again very professional. Great overall experience. Thanks everyone!!

Marina Whelan

Appreciated the delivery of my Mini Countryman. Victor was thorough and knowledgeable.

Wahnita Lato

Thank you Victor B and Maria what a great team !! Nothing but positive with this team Enjoying my purchase. And appreciate all the support !! W

Dean Scobie

I took my 2005 Mini Cooper to Georgian BMW for multiple defects. When I bought the car as a winter replacement for my Mini Cooper Roadster Convertible, which I was storing, it had a broken antenna housing. After the first winter the engine light came on while the exhaust system started to fail. I replaced that at a local muffler shop but the engine light remained on. In the spring the passenger door wouldn’t open from the inside. A few weeks later the same thing happened with the driver’s door. I took it in for servicing at Georgian BMW and worked with Stephanie. After the mechanics inspected the car she called and was very helpful in explaining all the issues that required attention. She provided options on how to reduce some of the costs which allowed me to decide the best course of action to fix things at the most economical price. She was very informative and helpful in getting the car back in acceptable working condition. Being a 2nd car I didn’t want to sink a lot of money into it. I was happy with the outcome and although I could have possibly found a cheaper repair, having a dealership that specializes in Mini Coopers was well worth the investment. I would gladly take this car and my roadster for service there.

Dan MCILHONE

The service here on this visit was outstanding! Megan kept me up to date every step of the way and was friendly and helpful. Car was ready same day and everything was great.

Geoff Wood

I was driving to my mother’s funeral when we had a collision that eventually caused the write-off of my 328i. This was a Saturday morning. On Monday, I called Georgian and spoke to Craig, the service manager whose first words were stop worrying, we take care of it all. And they did. On Wednesday, I learned that my car would probably be a goner and contacted Craig who put me in touch with Fernando in sales. I have been involved with sales forces and sales people for my whole professional life. Fernando is one of the best; I would hire him in a heartbeat if I wasn’t retired. The whole experience was caring, considerate and extremely professional. The insurance company took their own sweet time settling my claim but Fernando and the team at Georgian supported me the whole way. Today I took delivery on my new to me 430i Gran Coupe and it was the best. I have had several new Benz’s and Infinitis not too mention all the domestic brands in my long relationship with cars. This has been the best! Reach out to Fernando and his team when you are looking for your next vehicle - you will be blown away as I was. Thanks to Craig, Fernando and Shelly for their care at a difficult time in my life!

markis sarkis

Dealt with Alissa over at Georgian and could not have been happier with the customer service. She was kind, professional and incredibly helpful. Would definitely recommend dealing with her for all your service needs!

Charles Myers

I recently enquired about a preowned BMW vehicle at Georgian BMW. Was provided some preliminary information regarding the car but was then told if I wanted to try and complete a deal I had to go to the dealership in person and that it was not possible to buy the car without going to the dealership. Advised them that I had purchased vehicles in the past from other dealers without ever setting foot into the dealership until delivery date. Dealer just stopped responding after that. Live in Toronto and advised them if that fact but they didn’t care. Said I needed to come there in person. Strange in this COVID situation that a car dealer refused to try and complete a sale of a premium vehicle without seeing me there in person. Most dealers would be very happy to complete a deal virtually especially with the dealerships closed for such a length of time and in fact prefer less people in their showroom but apparently this is not the case for Georgian BMW.

Richard Tizzard

The shopping and test driving experience at Georgian BMW was first class. thank you so much Valerie for your help. you were always available, incredibly knowledgeable, and worked so hard to earn my business. i truly appreciate that and will always recommend friends and family to you for BMW.

Tom Ambeau

Candice went above and beyond! The level of customer service she demonstrated during my recent appointment was outstanding. Thank you.

Aliesha Enwright

Such a great experience. Get team from the front desk to the sales staff. Honestly, highly recommend. They made a stressful situation into an easy transition of purchasing a sufficient, stylish new whip! Love love love! Thank you so much

Joe Penney

My wife and I received exceptional service from the dedicated professionals at Georgian BMW. The buying experience was truly a pleasure due to the highly competent sales and business associates who we dealt with. Thank you Fernando and Maria; you are both highly regarded.

Ken Esch

I have owned several used BMW's and will probably buy a few more. But after this recent purchase I will always come back to Georgian BMW. Valerie my sales rep was phenomenal! The sales process was simple and quick. Everybody who rides in this car are amazed at the quality and even more at the deal I got! Since this was a used vehicle, the service department went over the car from top to bottom and corrected a few minor things. am confident this X3 will last me for many years and miles of worry free driving.

Adam Powell

Everyone I was able to meet or speak to at the dealership was friendly and very helpful with any questions we had regarding a mini. One of the better dealerships in the area, thanks Georgian BMW/Mini.

Catherine Kenwood

A couple of weeks ago a pothole ruined my run flat tire. By the time I realized I couldn't drive on it, I was in Barrie visiting a friend and was stuck. I called BMW and thankfully Bart from parts answered the phone. I sent him a picture of my tire and he agreed there was no way I could continue to drive on it safely, even to the dealership. Bart came to my friend's house and changed my tire with a brand new one right there in the driveway! I have never experienced such amazing customer service as I did that day because of Bart at BMW! He was truly a lifesaver- thanks Bart and thank you BMW for having such amazing staff!!

Leslee1031

I knew I wanted a 3 dr Cooper Mini, but I had a horrible experience with buying my last car from a different car manufacture and so I kept putting it off. I picked Georgian Mini cause they had the Mini I wanted – I am so glad I picked this dealership - Victor Baker Mini sales was excellent answered all my questions and concerns and made the experience so much more enjoyable. I wish I had not have waited so long. I had a few questions about the car after purchase and Victor was more than happy to help me out. If you need a Mini go see Victor. Also, a shout out to Catalina Negru the financial service advisor - She was great answered all my questions, explained everything so I understood. She was great to deal with and gave me some financial advice that was very much welcomed and appreciated. I will be following through on those suggestions. If you need a Mini even if this dealership is out of your way as it was for me go to this one! Leslee

Michelle Wong

Do not send your car to service in this location. My new car, 6 months old, bought to this location for first 15k service, they told me my car alignment is way off and not safe to drive, but when I got my report back, my car alignment was only off by 5 minutes. I called bmw Canada, they said there is no standard to run alignment test on first 15k service. I have no idea why they will ask me to do alignment on a new car when I don't have any concern or accident.

Carlton Rose

Great!

Benedict Odinaka

Very friendly and ensures that your satisfaction is key to your new vehicle.

Dian Turnbull

An unexpected oil gasket leak, a very short personal time frame and a fully booked service department was not a good combination. However, the people in the service department fit me in, expertly fixed the problem, and had the vehicle ready to go in twenty-four hours. Thanks.

Joyce Hu

the service department did not turn off the service light after a service was performed. we ended up paying $500 for their mistake.I tried every possible way to contact the person who was in charge of it, could never get in touch with him (always in a meeting and never calls back). Worst dealership ever!

Rob M

Candice is truly professional and a wonderful advisor. My hope is that she finds all the success due to her at BMW. Regards, Rob Mathews

Samuel Whitley

I was at Georgian BMW for parts and I always have a good experience with the advisors because they give you special discounts on parts and they have a open door policy where you can be yourself.Thanks Team

Alan Reid

Honest and professional service

Robin Pu

I give five stars to Victor for helping me with my 2016 Mini Cooper S. He is very due diligent, very kind and very professional during the whole time of purchase. However, the second part of my purchase was very unhappy. After I made a $1000 deposit on May 9th, I ask them on what is the warranty for this 2016 used car. Victor told me that Catalina will be contacted me regarding the final amount as well as this warranty thing. On May 14th, I got the call from Catalina and she walks through me about the warranty cost etc. I told her please give me an email copy so I can take a look at it carefully, she sais she will send it right away but she did not. Since I do not have an email for Ms. Catalina, I sent an email to Victor to ask what is going on on May 19th. He later told me that he forwards the email to Catalina but no response. On Wed May 20th, 17:18 pm, I got the email from Catalina says hey, please come pick up your car tomorrow (May 21). I was shocked and did not know what is going on, so I reply to her says I can not do Thursday because you did not give me enough time to respond, even if we schedule this date, but you did not give me the final info. On May 21, Catalina gave me a call saying I need to give them 24 hours notice if I can not pick up the car. I responded back to her saying, nonono, YOU did not give me 24 hours notice, so no, I will not pick up the car on May 21st, I only have time next Mon. On May 25th, when I arrived, she seems very impatient and asks me why I did not send her the confirmation of insurance and the bank draft. However, she never mentioned it in the email, and I am very upset about uninformative communication and her bad attitude. I did finally get my car but I am very upset and will no longer coming back. (Know that I came all the way from Toronto to make this deal happen) To sum up, the attitude of the lady is very unprofessinoal and makes me (the customer) very upset. I really hope MINI Georgian can investigate this and give me a proper reply.

John Leigh

Parts dept employees very helpful

Alexa Peller

Stay far away from this place! Last week, one of their incompetent employees was extremely unprofessional and very rude to me during our interaction. Since then, I have called this place three times, trying to get a hold of either the owner of this Mickey Mouse dealership or the GM. Nobody is getting back to me and they are not taking this situation seriously in any way. The owner and the GM seem to be just as useless as the ridiculous employee who doesn't know how to behave like a normal human being. Even though being a low-end German vehicle manufacturer, I still expected more from BMW than I did from domestic dealerships. I will be taking my business elsewhere and suggest for everyone to do the same. These people can't even control their employees, there is no way I'm going to trust them with my vehicle.

Andrew Lucas

Barrie BMW is a remarkable dealership. Everyone that I interact with is so professional and actually cares about your experience. I have had many cars serviced with them - BMW and Mini. Without exception, true professionals. Candice is my service adviser. She is awesome. In fact, I have to share that she always goes above and beyond to help she makes a difference and is remarkable. Well done, with thanks.

Bob Pundyk

This is the second BMW vehicle I have purchased from Georgian BMW in the past year. My sales consultant for both purchases was Fernando Trasmundi. He is friendly, professional and made my vehicle purchasing experience a very positive event. I would highly recommend Fernando.

Saeid A

There must be a bunch thieves working at service. This place has charged out over $4500.00 for service on a Car that was purchased brand new there and has only 7K.... that's right 7000 km on it in the last 4 years. How do you justify stealing from people like that. Everything from Brakes, Filter, wiper blades or toping up the fluids or anything else they could make up to bill out. I recommend anyone who is reading this to go somewhere else.

Suzanne P.

Thank you Fernando Trasmundi and the team at Georgian BMW. We had a great experience getting our first BMW.

Tim & Deb Wilkes

Candice was very welcoming , courteous and professional . Service was done promptly . Great experience

Jennifer John

Awesome experience with Craig Batte and his team, very professional and courteous every time and makes me feel welcomed

Tammy McDowell

The service I experienced working with Terry Koch was exemplary. He was on top of all of the details, friendly and knowledgeable. Terry restored my faith that true customer service still exists. If you plan to purchase a BMW be aware that not all dealerships are the same! The service team at Georgian BMW is lucky to have him.

Gord & Marilyn Nevils

Great service. Craig was a pleasure to deal with in the service department.

Murray Shortt

Awesome !! Felt very safe with pandemic going on, the service was golden and the employees there treat you like a good friend. I am happy I bought my car there

Randy Robinson

Just bought my first BMW! A little apprehensive having never owned such a vehicle! Nathan helped me work thru my thought process and did all he could to put my mind to rest. Picked up my car today and WOW!!! Great car, great service, great experience. Nathan is a Rock Star and even having to work thru the final paperwork, Catalina was spectacular! Knowledgeable, helpful, sincere and believable!! Nothing but two thumbs up! Thx Guys!!

Josh Soul

People are going to compare Mercedes to BMW til the end of time. And that’s always going to come down to a matter of opinion and your preferred driving dynamic. BUT LET ME TELL YOU when it comes to customer service this dealership in Barrie is great, especially Craig and his team in the service department. These guys are beyond capable of the biggest and hardest jobs. I bought my 2012 7 series from a trusted dealership in Toronto a year ago last month cash $ 25,000. I brought my car in to there dealership about two months ago wanting to know if any work needed to be done after a year of driving it so I could get it done before summer. Some would think $500 is a lot in diagnostics but after being scanned the car needed about $ 5,400 in repairs. Nothing related to engine or transmission. I picked my car up three days later and it drove the best it ever had since I purchased the vehicle... for one hour before the engine blew. I truly believe no one seen this coming in there department cause rather then get defensive about it Craig the service manager told me to leave it with him and he was gonna make this right. Usually when someone says that they mean there going to make it a little better. Little did I believe at the time that Craig was truly up to bat for me. Most suspenseful call of my life came in and Craig told me he had got BMW to agree to give me a brand new $25,000 N63 engine and $7,500 labour all free of charge. I stand by this dealership and forever trust in Craig and his team of guys back there. That’s leadership, honesty, honour all in the same sentence and that’s rare. To anyone stuck between buying a Benz or Bmw, BMW don’t even blink on it. Cause I’m telling you when you car being serviced it’s going to be his team taking care of you and I’m telling you first hand I’ve seen how they handle the worst situations. I’ll never forget that experience for the rest of my life. Thanks guys.

Anne Rovers

Megan and Candice are amazing. Steve Spencer too. The whole crew took such great care of my mini and me. Thank you :)

Great White North

Sudbury is 3 hours from this nearest dealer, so when I had to reorder a key, which usually requires two in person visits, they were able to facilitate only a single visit. Thanks Collin in Parts.

Sherry

Purchased my mini certified pre-owned here back in 2019 and was satisfied with my experience and of course my car! Recently I reached out to them regarding an issue and Stephanie truly went above and beyond in many ways to help me as best as she can! No negotiations necessary because she was already on top of it all and helped me in ways I didn’t even realize existed. Thank you so much Stephanie and the team at MINI Georgian for the A+ experience!

Richelle Vent

My experience was above average. I felt so welcomed, all of my questions/concerns were met and answered immediately and I was able to test drive the vehicles of my desire. I highly recommend Georgian BMW/ Georgian Mini. I will for sure be back when my new BMW is in need of an upgrade. :)

Mike Della Rossa

Great experience dealing with Fernando. He is knowledgeable, helpful, friendly and is a great ambassador for the BMW brand and the Georgian dealership. My used vehicle was immaculate and Fernando made sure that I was completely familiar with it before I drove away. I highly recommend Georgian BMW.

Steve Bell

Candice is my service advisor and she is amazing. Very thorough in her explanations and just a joy to work with.

Mark Cruden

Great service. We have three BMW's and Georgian looks after them all. Very friendly staff who put customers first. Tire storage is a great service, too.

Chantal Lavoie

Great and prompt service

Pat Pat

OVERALL: Very bad experience. I was not expecting such a bad experience from BMW. I’m giving two stars, because they replaced all the things that i noticed that was wrong with my car, but far too many for a brand new car!! They wouldn’t replace, if I didn’t ask for it. They would just polish everything. Just horrible. SALES MAN: Jerry only mentioned deals that benefits him, with high interest rates. He knew I was interested in lowest rate option, explained my situation, still his interest first. My colleague told me about great finance deal, with significantly low interest rate, available on bmw website. Please do your own research. PICK UP: my brand new 2018 bmw was full of scratches on paint and side glass. Also back seat extremely visible wrinkles. According to the dealership this is normal. No it is not! Don’t take their word. please double check your car, because as soon as you leave their property, they won’t cover you!! Once the deal was signed JERRY didn’t show any interest in helping me. He was even unavailable during our appointments to go through all the add-ons of my new car. He promised me he would do that if I make an appointment. I showed up, he was again not there to help me. Made an appointment to replace the scratched glass on the left side of my car, no one was available to help me and they kept my car for a day. My point is that these guys are not offering a service I expect from a great brand as bmw. Do your research, and if you really want to buy from this location go with Valerie or Tyson. Tyson was very helpful, when actually Jerry was suppose to help me. Jerry got all the credits of Tyson’s effort. I thank Tyson for that. Valerie has good reviews

John Kim

Amazing customer service, Fernando was knowledgeable, efficient and honest. I would definitely recommend to my friends and family as well as if in the future were to purchase another BMW I would do it through Fernando. Thanks again Georgian BMW for my 2021 BMW X3 M40i purchase! John

Alistair McKenzie

From the moment I made an appointment and arrived everything went better than expected. They were extremely courteous and professional. They surpassed every expectations I had. I would always go back knowing I would get excellent service and the job would be done better than expected every time.

Esta Lee

RE: Tyson (Sales) and Maria (Finance) My boyfriend and I had an amazing experience at Georgian BMW! Tyson was very straight forward and extremely knowledgeable. We appreciated his honest approach and how he addressed all our questions and concerns with enthusiasm. His attention to detail was impressive; he delivered on everything he said he would. What sets him apart is his ability to treat everyone that walks in with the same level of care; be it the most expensive car on the lot or the least he will do his absolute best because that’s just who he is. Maria was very professional, thorough and explained all the options so clearly; we really got the sense that she truly cared that we would make the choices that made the most sense for us. We appreciated her care and her understanding of our particular situation. She made every effort to help us and let us know that we could contact her at anytime, her sincerity is so genuine. Thanks so much Tyson and Maria! =)

mike dabarno

Excellent experience from beginning of contact re possibility of purchasing an x3 to the day of picking it up from the dealership.

Dap Thach

They are okay if they you bought a car from them. Bought a car from them when they first opened up, treated us ok but as the years went on, the service began to get cut back. First, loaner cars were cut back to half price rentals and then half price rentals became only rental cars available. Diagnostic fees were waived if you repaired car there then policy changed to no diagnostic waiving at all. Ive bought in bmw's that ive purchased elsewhere and I feel like I was always secondary. Ive had the $160 air filter treatment, $500 headlight bulb experience (bulb was $299), $350 battery (and a doozy of an explanation why I should have it changed and why it costs so much more than a battery from cdn tire, old battery is still good by the way) plus labour recommended replacement venture and I always have gotten the fake smile service award. My brothers X3 was brought in to have wipers replaced and came back with a deep scratch on the hood, complained and they suggested that "he bring in the car so they could show him how to replace wipers". They asked him to waste half a day bringing his car down and all they did was put touch up paint on. They should have just flipped him the bottle or mailed it to him so he could do it himself. He also brought in his X3 for electricial issues and was told problem was because we installed an aftermarket rust inhibitor. Problem was, rust inhibitor device was sold by Georgian and installed either at factory or by dealership. We asked them to find the original sales invoice and prove it was not installed from anywhere else. I haven't been to dealership in a few years cause id rather drive past them to go to the next closest one in Toronto. Gave them two stars because I at least always enjoyed their coffee machine.

Rob Hopkins

Great staff. I've been gone to this dealership for parts and service and recommended it to friends when they were looking for buy a car.

Noreen Leadbetter

Each time I have my M3 serviced at Georgian BMW, Candice is my choice of Service Advisor. She is completely transparent with cost, length of time and goes beyond to meet deadlines. In caring for my M3, no other shop, just Georgian BMW, no other Service Advisor, just Candice. Noreen

Andrea Blake

What a wonderful way to start the holidays! I just left Georgian BMW Barrie and was beyond happy with the service!! Both Craig and Robbie were amazing

Michael Wilson

Jake in Mini sales is awesome. Took six weeks to find the right Certified Preowned and he nailed it.

Alan Bostakian

Had a wonderful and smooth experience with Fernando and Maria. They are fantastic.

Sasha Deell

Georgian BMW were fantastic to deal with. Highly recommend our rep Tyson for all your BMW needs.

Michelle McCague

5 star customer service from start to finish! Brought my vehicle in for servicing and from the minute I booked the appointment to dropping off my complimentary rental car and picking mine up I was treated like a VIP! I typically dread having to go for service appointments, because of the uncertainly of how long I may have to wait or work my schedule around loosing half a day or renting a vehicle. This service appointment was painless and seamless I booked online, they called to book a rental, I dropped my car off at the service door and the rental was there in moments. Once the vehicle was done they called and shared an update, I returned, left the rental in their lot, paid and left! And all the staff were incredibly friendly, helpful and happy ???? What a pleasure doing business Georgian BMW!

Jacquie Boland

I recently bought a Mini Cooper countryman phev and brought it for its first check up to Georgian BMW / Mini. The service that I received there was nothing short of outstanding! Robbie and Meghan were so helpful and thoughtful and Robbie even took the time to show me some fun little tricks for my car that I hadn’t known about. I will totally be going back!!

Pratiti Upadhyay

If you go to BMW/Mini Georgian - ask for Nick. He was amazing. Extremely patient and answered all our questions. He even took the time to explain all the features of the new car and helped set up my technology. I think I drove him a bit crazy; but he never lost his cool. By far the best sales consultant I have ever dealt with at a dealership.

Jason casaubon

By your BMW anywhere else. Bought a used vehicle and on pickup they informed me of some “fees” they forgot to add to the sale... I decided against better judgment to just pay the fees and be done. As I was doing the final inspection they informed me they had to break the wheel locks and were not replacing them. I was so angry and disappointed I took the keys and left. I’ll never do business with them again. One star is being generous.

Sham s

Fast service, pleasant service staff

Janet Poole

Have had one service appointment and just had winter tires put on. Courteous and friendly service by all here. The car looked brand new after wash. Thanks Georgian Mini!

Linda Lenz

Bought a new car.

Dakota Welbourn

Fernando was extremely professional and a true gentleman. A true pleasure to work with.

Kayla Kille

Had an absolutely amazing experience with Robbie Enwright. He was extremely knowledgeable in the product and showcased a great passion for the brand. I did not feel pressured to purchased on my initial visit as I told him I was not purchasing and was using my visit as an information session. When I decided to purchase he made the process move smooth and seamlessly. Customer service went above and beyond my expectation. Will recommend!

MOBOping Proximity Marketing

Fantastic customer service and support :)

Neena

The service at Georgian is amazing. Robert, Claire, Candice and all the other service consultants are awesome. I received VIP treatment. I will definitely consider Georgian for my next vehicle purchase. Thanks everyone! Neena

Marlene Grimble

Hi everyone reading this. Much to my surprise the mechanics at Georgian BMW are awesome. I shied away from them because of cost. Well I was clearly wrong. We purchased out mini used in great shape. They gave this beast a great once over and runs better than when I bought her. Hats off to the service department.

Ian Ball

Fernando Trasmundi, sales associate to Georgian BMW, helped me purchase a BMW X 5 recently. Highly recommended. Professional throughout. Very knowledgeable about all systems. Really pleasant to deal with. No concerns

cheryl p

Great experience. They did exactly what I needed and didn’t try to sell extras which was my experience with Markham Mini. Easy location to get to and great communication. Car was ready faster than I had expected. I will definitely return to them when needed and would highly recommend

Jim Lemke

I went in for a couple of small parts. Helpful but ridiculously expensive. I bought from Amazon instead.

Ilyass Rachidi

Thanks to Matthew And Catalina I’m from montreal i drove 7 hours for the car and i wasn’t disappointed ! The car was mint ! Price A1 ! Perfect service ! This is my third BMW and Georgian Bmw know how to treat their costumers Thank you again !

c farrell

I didnt purchase my BMW from this dealership however I have brought it to Georgian for service several times and the experience is always good. Candace was my service advisor this time and she is awesome. She understood my scheduling issue and accommodated me. She reported back to me in a timely fashion as well. Good work!

Michaela K

After arriving at Georgian BMW, looking for a fun, sporty convertible for the summertime, I met Jerry - his demeanour, his honesty paired with an in-depth product knowledge provided me with the confidence to purchase a vehicle immediately and made me feel completely at ease. On the delivery date, in a seamless fashion, Valerie extended great patience and knowledge and gave me all the technical information on my new car. All in all I highly recommend Georgian BMW, especially Jerry and Valerie!

Christian B

Rude employees who don't know anything about BMWs. Terrible and embarrassing.

Alex Quesnel

The overall experience I had with Georgian BMW was tremendous. Buying my first car, I wasn't sure which dealership to choose. I visited many around the area, but it wasn't until I had heard from an aquaintence that BMW was hosting a test drive day that I'd go take a look. Every test drive on this day they would make a donation to the big brothers and sisters foundation. I thought that was pretty cool. My test drive was with Tommy Te. From the moment we walked out with the keys, Tommy was the life of the party. He made my test drive more like an exhilarating preview of what I'd be driving for the next few years of my life. Not only his personable skills, but his product knowledge on every single aspect of all the models was what blew me away. In the office Tommy spend the time needed to walk me through every situation possible to make sure I was comfortable with this life achievement. After many visits back to see Tommy, I decided to purchase my first car. A 2017 3 series 330xi. I am more than grateful for all of Tommy's hard work and passion towards his job. I am still living the experience as Tommy has stayed connected with me, checking up on how everything is with the car, letting me know I can come to him if I need anything. I have continued, and excelled the relationship with tommy and will be returning to him for my next vehicle, and recommend anyone in the area to ask for him if you are in the market for a new or even a used Vehicle. I left that dealership with the peace of mind that I was going to be taken care of. I thinks that's how buying a car should be! Tommy, thank you for all of your time and taking care of me in the process of buying my first car. Cheers.

Megan Bazuk

Fernando T. was a fantastic Sales Consultant! If you’re considering Georgian BMW, ask for him! Knowledgeable, professional, friendly, efficient and fair. Our experience with Fernando, was a 10+. The delivery of our vehicle was exceptional, right down to the big red bow and a “Thank you”, on the podium.

Wendy Reimer

Such a pleasure dealing with Robert Enright at Georgian BMW/Mini. Seriously the most pleasant and delightful person I have ever encountered in the service industry!! He was pleasant and thorough and on the ball and fit me in when it worked best for me. With service like this I won’t consider having my car serviced anywhere else. Worth the drive from The Blue Mountains! Thank you Robert- well done!!!

Gilad L

Great service

O O

Always go over your service bill, but expect some hostility if you question their bogus charges. This dealership has had tens of thousands of dollars out of me, a loyal customer over the years. No more! The service reps attitude just dismal. For him to say that, ' We hate' dealing with Insurance companies and they are a 'pain' explains to me why, I had to chase him down for a quote in the first place. It's the last time I will fetch either of my vehicles back to BMW Georgian, or purchase a new BMW from them in summer of 2018. Fortunately, I have found service at another BMW dealership, who puts the customer first whether it's an insurance claim or not. This also explains why the dealership I went to has zero negative comments and a five star rating across the board. UPDATE! My issues have since been resolved by Craig Batte. ( Service Manger) Craig took the time to make sure all of the problems associated with my BMW X6 were addressed. Being a master Mechanic himself, he was able to get to the bottom of the ongoing problems with my vehicle. The repairs were paid for by me, with Craig applying the maximum discount possible. He has since followed up several times to make sure that my vehicle is still running smoothly. Thanks Craig, all of your help has been greatly appreciated. Car seems to be running smooth, still.

Debbie McGaghey

Always a good experience going to Georgian BMW/MINI

Jacky Xie

Good

Jennifer Dolliver

Because their customer service isn't very helpful. And their parts guy was ignorant

Michele Hastie

Just bought my Third Mini from Georgian Mini/BMW and my husband purchased the BMW X6 M Performance. We Absolutely LOVE Georgian as all staff are friendly and go Above and Beyond to ensure you are more than satisfied with your purchase. Jason(who is Fabulous)has been my “Go To” fella when trading my Minis, but this time he was off for a long period of time, so I worked with Madi-she was great! Other Team Members my husband and I worked with were Catalina and Matthew-WHO WERE AWESOME! Georgian is very lucky to have these two Fantastic Employees with their Team. The two, especially Catalina, went out of their way to ensure both vehicles were ready to leave the lot-my husband’s BMW was ready on such short notice, Thanks to Catalina-She’s a Gem!! So, in short, purchasing my first Mini from a different dealer..not great-and shopping at other Mini dealerships-not great- I AM SO HAPPY TO HAVE FOUND GEORGIAN MINI/BMW..they are, honestly, THE BEST!!

S Wapniarski

I love love this dealership and Megan Ferri. I also love the gentleman who answered the phone for Services. Everyone is so friendly and actually care about you. I was so pleasantly surprise. Thank you so very much for taking such good care of me and my car!

Gary Hurst

I have been bringing my vehicles to Georgian BMW for many years. They are professional, courteous and respectful. This high level of service has been consistent throughout. I would like to thank Candice for her positive approach to keeping me informed and updated through the service process.

Joanne Mletzko

I have been to Georgian BMW twice since moving to the area both times the service department has been amazing. I have dealt with Mike and Terry and both of them listen to my concerns and remedied the problem. They took the time to explain things in detail and they were very personable, friendly and enthusiastic. I have been to other BMW dealerships and this has not been the case.

Victor Markov

---------------------------------WILL RECOMMEND THIS DEALERSHIP 100%-------------------------------- We purchased BMW X6 from Jeff(Sales person) and we are very happy with the service he provided. He did everything that he promised.

Fahad Said

Friendly staff. Also has the cheapest parts prices from all the dealerships I've bought from. On par or cheaper than US pricing for most items, and cheaper than Parkview or Toronto BMW. Definitely worth the drive up. Will be visiting again for my next OEM parts order.

MY GTA

Amazing Service: - If you have a leak - Come to this place, they are always happy to REPLACE your engine. - If you have noticed a problem with your loved car - come here, they will NOT be able to tell you the problem, but will be happy to advice to put your car for auction. - If you think: your problem is minor - Come here, they will be happy to make it so BIG that you would regret to buy your loved car. Please have your credit card READY for payment, and drive way your car the way you drove in...... ....probably thinking about what this place told you, that it could fail on you anytime! Good luck.

Daniel Cholette

Just bought my car here and dealt with Chris Caldwell. I highly recommend him to anyone looking for someone who is professional, knowledgeable and not pushy. A really pleasant buying experience with him and the Dealership!

Mike Baric

Fantastic dealership experience!

Erin S

Craig in service and Collin in parts are amazing to deal with! I would totally go back to this dealer :)

Shawn Struik

An excellent experience. Candice Barker in service, went above and beyond to resolve a whole bunch of service items. Most especially a difficult warranty issue from parts installed at another BMW service centre. In the end because of the team effort at Georgian BMW, it was covered under warranty and really a much better outcome than I had expected. She even took care of the extra day rental car cost. In short, it is really appreciated when people go out of their way to take care of their clients. Also, Robert at the front desk does a great job at getting you answers when you need them most.

Michael Bellsmith

Georgian BMW is a world class dealership, from sales and service to routine maintenance the team at Georgian will take care of you. Many people have horror stories about our car companies, if you are one of them check out Georgian, you won’t be disappointed.

Vikas Munjal

Amazing customer service from Fernando, Shelly and Matt. Highly recommend this location.

Ron Girouard

Fast service

Luis Murillo

Very Arrogant way to do Business. I came to purchase a BMW X7 then instead to treat you like a king because you are a out to spend 100+ They tell you that you may get fined if you trying to send the vehicle to China. Like I may look Chinese but last time I checked wasn't my case. The Manager Nathan all arrogant told me that cannot sell me the vehicle because is his Demo and cannot sell Demos. The Salesman Tyson didn't even came out of his office to talked to me after his Boss Nathan Kind off push me out. I will never come back to BMW I regretted as Customer to give them a second chance

idrees afzali

Spoke to Roberto on the phone and he was super professional/friendly. Customer service was top notch!

Maureen Kemp

My husband and I just picked up our new 2022 X3 from Georgian BMW and couldn’t be happier with the service we received from our salesperson Valerie Langdon. Valerie was very knowledgeable about the vehicle, extremely friendly, and just an overall pleasure to deal with. We received a fair price on our trade in, and never felt pressured. We have purchased several BMWs in the past from another dealer and have never left feeling great about our experience.. So Thank you Valerie! Also thanks to Maria the Finance Manager who organized the financial transaction and plating/registration for us in a smooth and pressure free way! Georgian BMW will be getting all our future BMW business.

K L

Great service. Into details and update cutomer in a timely manner. Reports indicates all the issues and what has been done. Great service overall.

Christian Bucci

Had an extremely pleasant time visiting Georgian BMW / MINI , and I was made to feel safe, welcome, and valued even during these unprecedented times. I will absolutely be taking my business here for all my new & service needs. 5/5. Amazing!

D. Mather

Bought a "certified pre owned" Bmw from these clowns. Had to return it next day for a brake service !!!. No certifying on that one I guess. After negotiating the car price it was dropped on me that it had a minor accident just the fender. Found out later it was $5k worth of damage !!. Also had noise issues when driving at highway speeds took it back 3 times to hear "we can't replicate the problem". They are in the elite car sales but no different than any other shadey car salesmen. Stay away from this dealership.

Chris Dupuis

Georgian BMW was excellent at taking precautions for Covid-19. They also did an excellent job on my car. Repairing what needed to be repaired and staying under the estimated costs. The staff was very helpful and listened to what I told them were the problems with the car and fixed them within a couple of hours. Thank you to the staff at Georgian BMW.

Andy Tomescu

First review ever. Bought a used X5 and dealt with Jerry Haggarty as my sales guy. He was great. Transaction went smooth, quick, easy. The issues started when his manager Matthew Wieland got involved. I will keep this long story short. I was promised an additional set of set of winter wheels for my X5 by Jerry that were "nearly new." Jerry then clarified himself and said these tires are the equivalent of "being driven around the block". He was simply passing along Matt's message (so I do not fault Jerry on this), who approved the deal. My girlfriend picked up the car on a Monday, didn't check the winter set and to my surprise when she got home, the tires are completely bald. Upon reaching out to Matt regarding this issue, he responded saying he will rectify the issue. Over the next 2 weeks, he went through his inventory and offered me a whole bunch of used tires (all with less than 50% usable tread) and nowhere near the "nearly new" that I was promised. When you are promised something, you expect people to deliver. Unfortunately Matt Wieland at Georgian BMW cannot keep his word. Do yourselves a favour and drive further south to find a proper BMW dealership.

Steve Quinn

A big shout out to the folks at Georgian BMW for the super efficient and effective service on my X6. The staff there is wonderful to deal with and the turn around time was amazing.

James Lee

I recently bought an X5 from Georgian BMW and had the pleasure of dealing with Chris Caldwell and Maria Anghel. Being an out of town client was a piece of cake from the start Chris was honest and forthcoming about everything and made my buying experience perfect, and the after purchase care from Maria was awesome her no pressure tactics on extras and extended warranty was perfect. When I arrived at the dealership I was welcomed in the friendliest way my car was ready for me to test drive and I was done with a deal in my hand in less than 1 hour including the test drive. My car was ready for pick as scheduled and pristine! I've purchased from 5 BMW's from 3 different BMW dealers in the past and I couldn't recommend Chris Caldwell and Maria Anghel and the other folks at Georgian any higher! An absolute pleasure!

Mark Barker

It’s always a great experience at Georgian BMW. Staff are friendly and you always feel welcome. Candice helped me in the service department with my car at my last visit and was very pleasant and knowledgeable.

Julie Brillinger

Colin Picken in the Parts Dept. was amazing to deal with! I was overly stressed out about a part that was difficult to find and Colin went over & beyond to have part delivered the next day. Thank you Colin! During this crazy covid time... When my X3 was unsafe to drive, having excellent customer service during this stressful time made a whole lot of difference. Thanks, Colin!!! ????

Mark Peloquin

Fernando was very professional and a pleasure to deal with, I enjoyed the whole experience!

gilbert printer

I continue to be impressed with Georgian BMW and why I appreciate the service department’s Craig Batte, Service Manager. I phoned in to Georgian to report some windshield cracks. In less than 10 minutes Craig was in touch with my Insurance company, reserved a rental and had me booked in for a windshield repair for Wednesday Feb 17 and I picked up my Mini this morning – work completed. Thank you for having a team that is effective in making me feel like I’m your only customer.

Pritpal Bal

thank you guys for resolving my problem

justin langer

Over Priced and less efficient staff... please stop using the word software glitch for all your wrong diagnosis of the vehicles.

Mike Hartwick

I had taken my car in for some warranty work and the staff gave me excellent with customer service. (Megan and Shant). BMW Barrie. We live in Jacksons point, so it’s a hour drive to come see you guys. See you again. Thanks Mike. We do NOT like the BMW dealer in newmarket.

Alice Jolicoeur

I took a 2013 BMW X3 xDrive28i for a test drive and that was it.....I was hooked!! It wasn't JUST a test drive....it was a driving experience!! If everyone knew what it was like to drive a BMW, everyone would have one! I bought the car from Valerie Landon and Catalina Negru and the service I received from both of them was the icing on the cake!! They were personable and professional and promptly took care of all my needs!! They made the purchase process enjoyable and effortless!!

brock dawson

Bought my first Mini Cooper today. Great staff.. so knowledgeable and friendly. I am now a part of the Mini Family????????

Armand Wahab

Absolutely fantastic experience and service. The staff is extremely friendly and helpful. I would recommend this dealership to anyone!

skitchy1700

Waited 4 hours for winter tire/summer tire r/r and an oil change. Plus 400 bucks to do it, outrageous. They clam they were busy, well im fkn busy too, wasting 4 hours and getting hosed on price

Reid O

Fernando could not have been more helpful & accommodating throughout the entire process of buying my car. He managed to be informative and helpful without applying typical sales pressure. It was totally stress-free. He let the car speak for …

Marcus Methot

Impressed by the whole process. (rare for me) Professional, polite and able to listen so that you end up pleased with your choice. Hats off to Fernando and Maria for making me happy and keeping me that way. Good work. I love this car more thay any others in the past, Good job team.

Karen Dirstein

I would like to share the great experience we had to purchase our X5 at Georgian BMW. Our sales representative TYSON DUNLOP was excellent. He was attentive, extremely knowledgeable and provided us with a great experience from purchase to driving off the lot. We live in Toronto and found the drive to Barrie to make the purchase well worth it. Thanks again Tyson!

William Eward

Beware! Worst service experience ever. They condemned my tranny at 170,000 klm's - I now (several years later) have over 325,000 klm's on this same tranny. Working just fine after I traced and repaired a bad computer connection - took me about 15 minutes. Their quote was over 8 grand!! I now use a dealership in Toronto and my car is perfect.

Janet MacLeod

Don't have your vehicle serviced here unless you are under warranty. Service contact and responsiveness were excellent when we had our 2006 BMW 325xi towed for repairs. We were appalled by the repair estimate however, and decided to have repairs completed elsewhere for just over half the price. We were also shocked by the $168 diagnostic fee charged for what I'm sure was under 5 minutes of work.

Chris Jennings

This review is specifically for a gentleman named Colin Picken in the parts department. I recently went to BMW Barrie to pick up some spark plugs. When arriving I realized the parts desk was closed (I was a half hour late). Colin happened to be there late overheard me speaking with customer service and offered to help me out. He was able to get me my plugs and even ordered a special order part for me that I had been putting off for a very long time. I have a 6 month old son at home and had to use my wife’s car to go up to get the parts so I am so very grateful to be able to leave with what I needed. Thanks so very much Colin for helping me out!

Deb Houston

It has been a terrible experience and I am now selling the vehicle so I never have to experience it again. Before purchasing I asked if there were an issue with transmissions on mini or something major with the model. I was assured there was nothing. $ 4000 +++ later and a new timing chain....the original bill they tried to present was over $7000.00

Andre Ch

Brought my mini to get fixed came out worst. Oil was going into my spark plugs now after 2000$ to fix , the oil goes all over my engine. I shouldn't even had put a star!!!

Trevor McNabb

I dont have the money to buy a mini cooper S. Someday

Elizabeth Stewart

very helpful. great team.

Chris Kwiatkowski

I have had my cars serviced there by Craig Batte since it opened and have always had an excellent experience so that I do not have to go back and forth to Toronto.

Andrea Mauro

I purchased a X5 from Valarie in September 2021, it was a pleasure dealing with her, she kept in contact and gave me a lovely gift on delivery of my car. Looking forward to making my next car purchase with her. Thank you, Andrea

Jessica Aho

Best dealership ever! I absolutely love Georgian BMW and feel like family there! I have purchased 3 vehicles from them now, with the most recent one being after I wrote off my 6mos old X5. I was devastated but all the staff assisted me from the moment I called stranded on the side of the road hours north from home through the insurance process and got me back on the road on my new whip fast! This dealership has earned my trust and after all the ups and downs I can honestly say they have me hooked. I can't imagine going anywhere else. If your even considering a luxury vehicle, do yourself a favor and visit Georgian BMW. Mention you read this review, you won't be disappointed, trust me!!!

Don Beavers

We have been customers of Georgian BMW for many years now and continue to be impressed with their customer service. Craig, the Service Manager, and Candice, our Service Advisor deserve solid 10/10 rating for their efforts. The BMW product is outstanding, but please understand that the product can be found at many other dealerships. The reason we continue to return to Georgian is the people. From the 1st phone call to the finish of the service appointment, Candice will address your concerns and answer questions you may have. In fact, all of the Georgian staff are outstanding, from Alissa's friendly greeting as you walk in the door, to Robert's offering of a bottle of water, you are made to feel welcome and appreciated. Thank you Georgian BMW!

Sue Damouni

I just traded in my 440 for a 540 and had the most wonderful experience dealing with both Fernando and Shelly. Fernando exceeded my expectations in providing the most current information about my needs in leasing a new car. His passion for …

Robert Mathews

While owning my car for the past 3 years I've often been taken care of by Candice - BMW Service Professional. Candice really goes out of her way to ensure you are warmly greeted when your arrive, shares all the relevant information about your car's service needs, and seeks out information outside the scope of her role to ensure you find out exactly what you need to know. From a customer perspective, Candice is truly great at her job and I'm always grateful when I walk and she's there to look after my service and information needs. Lastly, Candice loves people and takes a minute or so to know her customers and share bonding time which only improves the overall BMW experience. She has a bright future at BMW. Sincerely, A Happy Customer (RM)

too old to give a fuck and too young to stop

Great service

Sebastian Mueller

Great experience purchasing a new BMW. Fernando Trasmundi was all around excellent throughout the entire sales process. From vehicle selection to discussion in regards to options - all around excellent. Very much an enjoyable car purchasing experience. We will be back in the future! Would definitely recommend to anyone who is in the market to purchase a BMW. Make sure to get in contact with Fernando to help you with joint purchase!

Justin Eid

Very friendly and helpful staff at this location! If youre looking to buy a bmw and want a quick smooth transaction these guys are the go to!

Pascual Castellanos escobar

(Translated) Very good (Original) Muy bueno

Vince Barillari

It was great meeting and dealing with Stephanie. I was quite impressed with her knowledge of bmw product. Good job Stephanie

Sherry W

Had a great first time experience and was warmly welcomed even though I didn’t purchase my mini through this dealership. Robert was very accommodating and easy to deal with. Candace is a great service rep and explained things to me. They have gained my trust. Happy that I now have them as my local dealership.

Rathe Td,Raveendran

(Translated) On (Original) En

Craig Stevenson

Best service in Towne, checked with Newmarket, was told a week for a simple check Engine light, these guys had me in the same day, despite not buying from there originally as they didn't have the used model I wanted. They are treating me as family and as if I had bought from there in the 1st place! Keep up the great customer service, you guys rock!

Andy Staffen

Stephanie was great! Thanks

Dana

I recently purchased a Mini Countryman and can't say enough good things about my experience with Georgian BMW/Mini. Victor was professional, knowledgeable, and trustworthy. He made this process very easy for me and actually enjoyable. Victor's a really good guy and I would recommend him to anyone else who is interested in purchasing a new vehicle.

Joe Francelj

Just want to let everybody know that I had a fantastic experience at Georgian Bmw! I’ve been to alot of dealerships and these guys are by far the most organized and prompt and clean around. It was an easy and fast experience the place was nice and clean and Candice was a pleasure to work with! Highly recommended????

J J

Good service, honest and friendly staff. One of the feedback I suggested was to provide complimentary car washes after each service just like other BMW dealerships in the GTA. I was pleasantly surprised they listened and now hand wash the cars. On another occasion, they misquoted on a price for an oil change, but honored it anyways even though it's lower than the normal price for my particular model.

Jingyao Sun

The worst service ever!!! Don’t go Service Department, they judge people based on the customer brought the car from this dealership or not! Also I went there on Tuesday, and today is Friday, they are not even submitted my case to BMW. What a busy business.

Eliza Macdonald

Amazing team of people to work with, who go above and beyond.

Adam Barone

Worst service department in the modern day. Should not get a way with a $450 oil change.. It's not a $100000 dollar car. It's a 10 year mini. Very uninformative. Second visit in about 4 years back in the area thought I'd give them a second chance after my first visit they (forgot) to put the radator hose chip back into place and after leaving on the hiway my engine over heated and almost exploded, once hose was off and sprays fluid all over my engine. Not even an apology. Free engine clean tho, wow. Second visit just to check on an engine light that keeps appearing, car in great shape no issues before the 8:30am appointment they discover nothing.. Nothing no light so change oil and move on. After 4.5 hours and $450. I pay and leave my car starts smoking and smelling like its on fire. My tire is grinding and my engine which was shampoo'd (from the bottom) to see an oil leak ? Is filthy. No explanation, no apology. No refund. Wow great work team very satisfied with getting bent over.

A D Mcintyre

We bought a 2013 X3 from Georgian BMW last year. The overall experience has been amazing from the start with Valerie in sales to the staff in service. Valerie was patient, honest and answered all our question's with us at the time when we were deciding to buy the X3. When we picked up our X3, Valerie took the time to show us how everything worked inside from adjusting the seats to the I drive system. The service department is professional and friendly. So far we have had a great experience at the dealer and recommend them to others looking for a new vehicle.

Lori Enwright

Great staff with excellent attention to customer service ⭐️⭐️⭐️⭐️⭐️

Chris Grout

Friendly service

andrew keith

Purchased my second BMW and first from this dealership. Reason for purchasing from Georgian BMW was my sales Rep Santi. He took the time from the day I let him know what I was looking for to the day I picked a SUV from inventory. There was a competing car but because of Santi the one from Georgian BMW made the most sense. He was extremely helpful, honest, and more importantly easy to talk to and communicate with. Fast forward to today and he is still very responsive if I need anything or have questions.

Robert Holmes

I recently had some significant work done on my BMW 740i. The diagnostic situation was complex with more than one indicator of wherein the problem was. BMW service staff recommended a two step approach to resolution. As the first step was only marginally successful Georgian BMW performed additional work at their lowest possible rate. Follow up was excellent and the involvement of the Service Manager and other Georgian support staff made for a reasonably speedy subsequent resolution. The car is operating very well and I can confidently say that there was excellent value for money spent. Many thanks to all Georgian BMW staff at every level.

Roy family

Only been for service awesome experience. Offered a shuttle ride but declined was a nice day to walk to Subway for lunch. Vehicle was ready when promised even washed it for us. I believe the service advisor was Kevin and he it awesome can tell he loves his job and goes over and above to please his clients.