Reviews of Barrie Honda (Car Concessionaire)

Tamer Tatlici

I bought my first Honda car from Barrie Honda. Sales representative Hakan helped me. I was very satisfied with the well-priced car I bought and the service after. I recommended.

Ken G. Halnan

To all those that are thinking about purchasing a car from Barrie Honda, please give it some very serious consideration. The product in question is amazing, but the service is horrible!!! A great dealership stands behind it's service and it's service that keeps you coming back. Well, I can guarantee you, I will NOT be coming back!!

Michael Campbell

John is great. Really appreciated the service & candor. Thoroughly explained everything about the car once I bought it. Genuinely a nice guy

Theresa M

Excellent customer service! John Dennis was very helpful - I purchased my first car through him and he made the process easy! I would definitely recommend his expertise to anyone looking to purchase a new car. ????????

Rachel Poleshuk Leon

Going to Barrie Honda to purchase a car was a great experience overall. The service was fantastic, where you can tell that whoever works there truly care about their product. I found what I was looking for, and I couldn't be happier. Special thanks to Eran Maor, the Finance Manager, who really went over the top to assist me. Absolutely recommended!

Andrew Walker

Once again a great experience at Barrie Honda. Jesse Miller was very helpful in helping me find an excellent vehicle for my family. Thank you!

Heroicz

Jennifer Kennedy did amazing getting me the best deal on my new Civic! I was nervous going in to purchase my first new vehicle and Jen made it a great experience. No Regrets!

RozcoKastaway

This dealership is awesome! Customer service is always great here. I got my Honda Accord from Donovin and I couldn’t be happier. He answered all of my questions and addressed all of my concerns! Great guy and great place! Definitely 5 stars!

Emma Struan

I was interested in the 2020 civic hatchback shown on their current new car inventory on their website, I requested a quote and received a text message about booking an appointment. I proceeded with the booking, then received a voicemail from a sales agent that they double booked me. I texted the customer service number back to reschedule same time next day, proceeded about my business, went to work and then straight to Barrie after work for my appointment only to find I had been double booked again, AND the car I was interested in was not even onsite. I looked at the 2019 hatchback they had on site and mentioned an issue I had with spots on the bumper that appeared to be rust. The sales person straight up said it's not rust because it's a vinyl bumper. Fine, but please tell me what it is... he did not have any explanation other than telling me it would buff out. Overall, I did not enjoy the experience, too many cooks in the kitchen if you ask me.

Stephannie Schlichter

My purchase experience at Barrie Honda was fantastic! I went in to look at a used vehicle with the intent of shopping around and ended up leaving within 90 minutes having purchased the vehicle. The entire experience with John Dennis was friendly, no-pressure, informative and he was extremely thorough in explaining everything about the purchase. The transaction was completely transparent, with no hidden surprise costs at closing. John even came in on his day off to deliver the vehicle to me as they expedited the delivery date to meet my timelines. I had one concern with my sliding door within the 30-day period. John was attentive along with the entire service team in checking and ensuring my satisfaction with the outcome. The best car buying experience I have ever had!

Daniel Jaramillo

Hakan Olcay is a five star for sure.

Geraldine Ortiz

I am so glad that I decided to walk into this dealership for a test drive. I am now the proud owner of a 2017 Honda HR V! Thanks so much to Julissa Garcia for treating me with respect and making me feel like a priority. Great experience, no hassles and overall a very satisfied client! Wishing you lots of success and thrilled clients!

Erica Paksa

The last few times I’ve come to service my 2016 CRV, Linda has taken care of me and my vehicle. She brings a-lot to the service department, but my most appreciative asset of hers, is how great she is at communication. Linda reminds me before my appointment, notifies me if she can get me in earlier, keeps me updated on the status of my service, and follows up with me after. Talk about service!

Patrick Isa

Had a great experience with John Dennis. I’ve never seen someone who’s more persistent and helpful than John. I inquired about purchasing a civic 3 months ago and never came around to buy it. But John communicated fairly often helping and ensuring I was going to be taken care of. Very great service and really funny guy. Great work John, thanks for everything!

Jude St-FLeur

I have just purchased a vehicle (2017 Accord Touring) and would like to give a special thank you to Jesse Miller(Sales department) and Eran Maor (Finance Manager). They really exceeded my expectation and went above and beyond to make sure that I was taken care of. I needed a vehicle in a hurry to replace my 11 years old car and Jesse reached out to me within hours of sending my online request. Eran helped me get the financing that made sense for my situation and explained all options available.

Megan Baker

I recently purchased a car over the phone! I worked with Andrea and she was amazing! She really knew her stuff and earned my trust. I was in a jam and she really cared and made it happen! I will never go anywhere else for a car, or my repairs. Trust is rare, thank you Barrie Honda and Andrea Dawson! First class!

Turkey Thompson

I bought a new Civic SI from Barrie Honda at the beginning of the summer from John Dennis. John was wonderful to deal with - great service and would recommend anyone looking to purchase their next (or first) Honda to ask for John! Thanks for everything :) Megan

John DiDiodato

Barrie Honda was very helpful. I was buying my first car and was unsure of what brand I wanted to go with and they were patient with me and kept in touch, nothing that any other dealership had done.

Elise Laviolette

Quinn has was and continues to be a fantastic sales rep. He was honest, kind and truly worked hard for us. He is very professional, and made my minivan purchase experience all around wonderful! I am very satisfied with Barrie Honda! Thank you! :-)

Wyatt Touring

Just picked up my car, service advisor Linda was great! 5 Star service!

Kyle Russell (Lunchbox Massacre)

I love my new hatchback. Quinn was absolutely amazing , this is my Second Civic from Barrie Honda and they will always have me as a loyal customer.

Nancy Oakley

Just had the best experience buying my used Honda CRV. Erica went over and above to help my deal be completed with the short timeline I was working with. She was very helpful in assisting me with the selection of a vehicle that was the correct fit for me. Eron worked and went the extra mile as well to move my sale along. I feel like I had the royal treatment the past few days. You can tell Barrie Honda all work as a team and well. Thank you all for your knowledgeable, polite and thoughtful way you take care of business. Nancy

Sarah Malmsten

We have been so thrilled with the service we have received in leasing more than one family vehicle through Barrie Honda. We have always worked with Hakan Olcay who has provided us with support through all of our leases and when buying out one of our vehicles as well. We highly recommend Hakan for his kindness and genuine care and support through all of our transactions.

hami aygen

l bought a Honda CR-V from Hakan Olcay and l had a great experience with Hakan. He was the most professional sales rep. l have ever seen. He was extremely helpful, friendly and patient. Even after months l had a problem with the key and l called him at night time then he solved the problem quickly and without hesitation. l definitely appreciate his service and precisely recommend to everyone. Thank you Hakan ,Honda shoud be proud of you .

Rebecca Nichols

I took my brand new crv in for maintenance and the service was amazing. But having to wait 2 hours with a 5 month old. This was their ONLY change table. If they had time to write " do not use" hopefully they called a plumber too. If i didnt already purchase my new car, I would probably go with another dealership.

Corby Canning

Jennifer Kennedy was amazing. We are very happy with our purchase and despite it being a very busy time (start of winter) for their service department she was able to arrange to have our winter tires installed on the day of delivery. We will buy our next Honda from Barrie Honda.

Cody Andrews

If I could give more than 5 stars I would. Jerry was very friendly and great to deal with. And Eran went above and beyond! After test driving a 17 Civic with John I decided to go with an 18. Best decision ever. Go to these guys; they're incredible! Thank you team!!!

mudassar ahmad

There is no waiting area I'm waiting outside 2 hours customer service is really bad no shuttle service They didn't wash my car never go again.

Calvin Nichols

Mediocre sales experience. Many communication issues between the people we spoke to there. Incompetent salesman accidentally texted us afterwards complaining about us.

Saeed Nourollahzadeh

Zero star for service department. I will never get Honda car again.

Melissa Quint

Thank you Barrie Honda for another easy, smooth buying process! Even with these interactions restraints during this pandemic. I still found the process to be quiet pleasant. Andrea (my amazing sales rep) was straight forward, knowledgeable, and friendly and Monica (Finance lady) was proficient, easily understood my wants and needs and provided a solution that met all my requirements. They were both such fun easy going women , such a pleasure to work with! See you guys again in 4yrs!

Anthony Scinocco

Went to look at a used mini cooper they had in on trade. When I asked John (sales rep) to hoist it up for me, he told me it was illegal for a customer to enter the shop which is a lie. He was rude from the start but it became obvious something wasn't right with the car when he would not allow me to inspect it. Edit: Their response is also a lie, you are protected by the Ontario consumers act, all I needed to do is sign a waiver in order to go in. It's standard practice at any shop and is a legal requirement. Instead your salesman lied saying it was illegal.

Bridge D'Souza

Our family has purchased several vehicles at Barrie Honda. They make it easy every time and they’re a big reason that we stay loyal to the Honda brand. The Pre-Owned Manager, Jason, is a great guy and all the sales staff have been good to work with. Great prices. Great service. No bull. Thank you for simplifying the car buying process.

Amy Westcott

Third vehicle purchased now from Barrie Honda. Always coming back for the awesome Sales service of Andrea Dawson. Not only did she help me find the perfect vehicle, her support continues far after the sale is completed.

justice segat

Very terrible experience with Rick Dawson. I suggest not buying a Honda from here..

Matthew McAfee

Bought my first car earlier this year and I couldn't be happier with it. John helped me get a deal that fit my budget and my needs. He was very honest with me and I think you'll find that Barrie Honda can do the same for you.

ThE RaCeKiD

Too bad. Never choose this dealership it provided me with the worse service ever. Dont go there you will regret soon please avoid and choose another dealerships

Kevin Simpson

Wonderful full service ! Linda has been exceptional ! Reasonable prices.

Josh Urbanski

Good dealer experience. Love the in town transport service. They've sent and paid for a taxi for me when the van wasn't available. I usually get help from the parts department and just the answers I need. Standard labour but actually fairly pleased with the Honda dealer experience rather than totally avoid like I did with Volkswagen.

Rita Lockhart

I've been trying to get through to the parts dept. at Barrie Honda for over 2 hrs. Noone is picking up the phones. Where is the receptionist? This is my first time "trying" to deal with Barrie Honda. I am not impressed! UPDATE: When I went in everyone was super helpful and friendly. I'll give them 5 stars for their service. The one star is for not answering the phone.

John

Terrible experience with this Honda dealership. They are very disorganized and have terrible communication. They blame the customers, and don't take responsibilities for their mistakes. I would stay away, there are better dealerships who actually value your money. We called to inquire about a car and made an appointment only to be told that it was sold after we arrived at the dealership. We made the appointment, and even called coming to the dealership to make sure they had it in stock so we don't waste our time. When we arrived, we were told that it was sold a week before our appointment was even made. We called before the appointment to inquire about the car, after the appointment, and before we left and they lied to us all the way through. When we got to the dealership, we were left waiting for 15 minutes and were only addressed by Luis because he was passing by. There was no one at the front. After speaking to Luis, he tried to blame us, and say that when we inquire about a car, we have to come the same day because it can get sold. Mind you, we made the appointment 2 days ago, and he told us the car was sold more than a week ago. Even if we came on the day we made the appointment, the car would've been sold. It was only then he realized that they made a mistake, and stopped blaming us. We didn't even get an apology. Maybe next time, instead of misleading customers, double check your information before making customer drive an hour and waste gas and time to visit your dealership. Never again will I come back. Completely untrustworthy, and dishonest. I would've coughed it up as a simple mistake, but 3 phone calls to confirm only to find that it was sold a week ago is no mistake. They simply don't care, and will tell you anything to get you into their dealership or off the phone. Go elsewhere. Edit: Seems like a generic response from the owner. We did email the GM when Honda emailed us saying " Sorry you missed your appointment". They honestly don't care. How insulting is it to get a generic response from an owner, and getting an automated message from Barrie Honda for "missing your your appointment" after everything that happened. It just shows how much they don't care. GM doesn't reply either. Basically avoid this dealership. Thankfully we didn't buy the car, I can only imagine what kind of service you would receive if you needed support.

Neil Voutt

UPDATE: A year later and the support and service I’ve gotten from Andrea is amazing. I have recommended if your shopping at Barrie Honda please see her! You won’t be disappointed. Dealing with Andrea Dawson was the single easiest experience of my life. I had never bought a new car before and she helped me through every step! I would recommend her to anyone looking for a vehicle! If you’re going to Barrie Honda make sure you see Andrea!!

Michelle Ball

SERVICE CENTRE DOESNT RETURN CALLS: I called the service centre to book an appointment for my car. Left reason ( car trunk pops open when driving or car is parked and locked) and all my contact info. No one ever returned my call.

Ronjay Clarke

My first time owning a Honda vehicle and I was blown away by the service received. Service advisor Linda gave an outstanding customer service. I had made an appointment to get some work done on my brakes and an oil change; however, my a/c started blowing hot air. I was advised that Honda had a warranty on my a/c condenser and that's probably the case. I had requested to add those details to my work order and was advised its not a guarantee that the a/c will be fixed at that time. Went to pick up my car later on the appoitment day and everything was working again. I was super elated to have back my a/c during the heat wave because it was affecting my health. Great service!

Mike Rehan

I had a great experience at Barrie Honda. My sales rep was Hakan and he was simply great and made the buying experience very comfortable. I highly recommend this location and Hakan as a sales rep. He's very reliable and trustworthy.

T Irwin

I recently purchased a Civic from Barrie Honda and shortly thereafter managed to get a screw in a tire. The service team had the screw out and the tire repaired in no time...and threw in a car wash! Great work, and a special thanks to Emily for co-ordinating! I Purchased my car through Donovan...I'm really happy with the service he gave me! Great job Donovan! Thanks!

Mark Fullarton

The true measure of excellent customer is not how a company acts when situations are perfect, instead it is how they react when situations are not perfect. Barrie Honda has truly shown, that they know how to work with their customer and I would recommend them to anyone looking for a new or pre-loved Honda. Thanks for everything Eran, Jesse, and Aiden. Cheers, Mark

Aros Rod

I went fist time for an oil change four days after booking an online appointment. I got really disappointed since I found a waiting line, so my car got serviced almost two hours later. It's sad when our valuable time gets squandered in such a way

Brendan Weir

Absolutely terrible service at this dealership time after time, I have had multiple problems with my 2020 Honda Civic EX. The car has been to the service centre 15+ times since late 2020, absolute joke getting a call from the advisor saying that your car has been fixed and then going there time after time to the problem still being there. Honestly disgusting, between my family and I this is the 7th Honda we have purchased over the years and after my terrible experience over the past 7 months we will no longer be driving Hondas in the future. Take your business else where!

Elizabeth L

Barrie Honda provides you with empty promises. Making you do Financing (which is a big hit to your credit) before they even have your car when they promise they will have one by the end of the week. Surprise surprise they didn't. Ended up going to another dealer who was much more helpful and HONEST. Barrie only cares about their deal not the customer. Watch out!

Kira Lehtonen

John dennis was excellent to work with. We came in to buy a car for me and my mom came back within a week to get one for my brother not within a week just to work with john. Very friendly made us feel welcome. And didn't harass us for wearing a mask which made my mom and I very happy!!! Since we both has reasons to not wear them. If i could give a 10 star rating i would!!! Thanks john for the hard work.

Heather Mallard

I recently purchased a '13 Civic and had a positive experience from pre to post purchase with my sales representative John Dennis. I'm a new grad and single mother and needed a reliable and safe vehicle for commuting. I'm very happy with my purchase, but it was the customer-focus that will make me repeat customer. Thanks so much, John.

Bonnie Masina

My husband and I worked with John Dennis in our purchase of a used Honda CRV in January 2020. It's been almost a year since we purchased our vehicle. Any questions or concerns over the year John has been very attentive to our needs and quick to answer and/or direct us to the correct area. During the purchase of our vehicle he was a very friendly and personable salesman, a person that you would contact again and again and expect a patient, calm, understanding conversation. We would recommend him to others and will ask for him again should the need arise.

Nicole Law

Loving my new car! Jennifer understood what I was looking for, answered all my questions and didn’t put any pressure on me to buy something I didn’t need. She made buying my first car a stress free experience.

Ryan Huston

I love Honda vehicles, they have been proven very dependable for me over the years. In my time, I've leased 2 and owned 3. Unfortunately other than Hakan my sales guy, Barrie Honda has offered very poor service both in the finance and service departments (price and recall help). If you are reading this Barrie Honda, you need to review your phone call return policy and work on much better customer service. Like other people on here, I've called various times about various things and rarely if ever have been called back. On the majority of occasions and after leaving a message with a service, or a person, I still get no reply at all, or it'll be a few days later. Despite pandemic excuses, I'm considering my next Honda purchase at a different dealership. Simple courtesy goes along way.

Sherry Morton-Jibb

I just picked up my new 2021 Honda Civic yesterday. I dealt with John Musicco and I could not be happier with the service that I received. John was so professional, organized, kind and patient. My purchase was stress free from start to finish. I highly recommend John Musicco of Barrie Honda!

navjot preetsingh

One of there associate who dealer with us was so judging He was like how can these people afford a new car? I dont want to name him, but he was so negative. Didn't told anything about car, Was not abel to understand anything we asked, The base line of him was "if you pass this....." "If you ...."

Samantha Clark

I have previously bought a vehicle from Barrie Honda and had an ok experience. When I went back in to look at a Pilot it was a completely different story. John Musicco was the salesman I spoke to and went on a test drive with. After asking me what kind of vehicle and package I wanted to look at (Pilot Touring) he said “well don’t ask me for an Odyssey we don’t have any left”. We got in to the vehicle and he talked over me most of the time when I told him I was familiar with how the features worked because my current vehicle has them. He wouldn’t let me drive the vehicle on the highway and I was given a test drive that was about 3 km and no highway after I said I did do a lot of highway driving. When they were looking over my vehicle for trade when we were back in the showroom the man who does the assessments continued to ask me questions about my vehicles features so I told him the exact model, package and upgrades on my current vehicle and that it was only missing the night vision package from Audi. He began to laugh at me when I stated that. I asked him what was so funny and he had no response. I wasn’t going to worry about posting a review until I got an email from the general manager asking for feedback, I replied with the same info and never heard a response back. I cant help but think if I was a middle aged man walking in to this dealership instead of a 25 year old female I would have received better service, been able to drive the vehicle on the highway and would not have been laughed at when stating info about my vehicle. VERY disappointed Barrie Honda. You need to do better and teach your staff to do better.

Ken Fairbairn

Quinn Graham sold my wife a 2020 CR-V. He worked to ensure the vehicle was the best fit for our lifestyle, explained all the bells and whistles, and made getting the new car hassle free. He’s an amazing sales rep. We’ll be returning just because of Quinn. @Barrie Honda, send me a sweater.

fps timberguy

Great team here at barrie honda!! John Dennis was very helpful with everything. Thanks again john!!

Heather Davies

Fantastic customer service from John Musicco and the folks at Barrie Honda. Our was an Associate purchase and I was impressed with the time and care John took showing us the vehicle functions and going over the documents. He was available for any questions throughout the process and gave us his cell# to call with questions anytime after our purchase! The Honda showroom is spacious and beautiful and all staff there are friendly and welcoming. We would wholeheartedly recommend John Musicco and Barrie Honda to anyone.

Valerie Weeks

Long time customer due to the amazing service department. Just traded in my Odyssey for a Ridgeline with the help of John Dennis and the advice of Paul, Brad, and Amit ( Service Department). Barrie Honda treats me like family. Thank you for another great experience!

Malcolm Robinson

Love it here all the big strong men help so much it's me Malcolm Robinson! I call or come every week to see you daddies and get parts for my bike you do so much to keep me safe and feel welcome I love and appreciate you all this is the kind of front line service workers we need daddp

Eleanor Duncan

I was lucky enough to have John Dennis as a salesman earlier this year. His humour and warmth endeared him to me. I never felt pressured or misled. My CRV has been great. Thanks John.

Behrooz Kashani

Great customer services

Shannon Reed

Our family has purchased 3 vehicles from Tom McLennan at Barrie Honda and have been extremely happy every time. His high level of service included answering all our questions and even entertaining our children so that we could fully focus on our new purchase. We will definitely return for our next vehicle - though with Honda's excellent vehicle standards , it likely won't be for a long time!

Probably Miles

I had the pleasure of purchasing a barely used 2017 Honda Civic LX over the course of the past week from Barrie Honda. My sales associate was John Dennis, and I cannot express how thorough he was with providing exceptional customer service the entire time. From the second I walked in the doors, he made me feel welcome, and made sure any/all questions, or concerns I had were addressed without hesitation. After the initial deal was made, I ran into some issues with the financial advisor, after they failed to respond to me the day before I was to pick up my vehicle. John went over and beyond to ensure everything was taken care of, got the manager to contact me personally, and even came to my house to pick me up, despite all the extra work he had already done, which was not his to do to begin with. If you do end up coming to Barrie Honda to look for your next vehicle, I highly recommend asking for John Dennis, as he really is the human embodiment of what customer service should look like. Although I really hope no issues arise with the vehicle anytime soon, I know I can contact John if it does in order to be properly taken care of. Bonus points that the guy drums, and is into all the classic rock legends.

Louise Tiller

I had a wonderful experience from start to finish purchasing a vehicle from Barrie Honda! Everyone from the front reception desk to final sale was courteous, knowledgeable and eager to help. They answered all questions and gave great service from beginning to end! Sara, my salesperson, was absolutely amazing to deal with all the way through the process. I love my new vehicle! Thank you to everyone at Barrie Honda for making the vehicle buying process such a pleasant experience!

Laura Gaudet

We have purchased 3 vehicles from Barrie Honda and we highly recommend our sales person, John Musicco. He really listened to what we need and what we want and made some great suggestions. He is very thorough when explaining the processes and when we were picking up our new vehicles , he goes through everything in the paperwork making sure that everything is correct and he also spends alot of time showing us the features on the vehicles and making sure we were 100% comfortable in our new ride! We will always use John Musicco. If you are thinking of buying a new Honda, go see him at the Barrie location.

Guity Sajed

We called service department for 5 days, left a message but no reply. We booked service schedule on web, 10:30 in the morning, but the message was that you have to leave it there no promise to finish the same day. We leave 40 minutes out of city, no service to give rid or pick you up, then we were there an hour earlier, left the car, after 4 hours car was the same spot we left. Why they do it on line or book an appointment when they can't stand on their word? What is use for appointment if they don't have the facility to do the job. For less than an hour work they charge almost $250 before taxes, & one whole day of my time! Who is going to pay for my waste of time there, they better have good management first then advertise their dealership ????????

Kyle Lamb

We purchased a 2020 CRV from John Musicco and have nothing but good things to say. After visiting a few other dealers (of different brands), the experience with John was by far the best. There was none of the typical sale person tactics, he was honest and chatted with us like real humans. He's also super helpful when you have any questions down the road (called him up a few times already). Thanks John for making our first car buying experience easy!

Shannon P Murree, Sales Representative

From the sales part of it they were ok but a male figure was needed to ensure that my mature daughter in her mid 20's was taken care of properly. She didn't require financing and was an all-cash deal. She feels slighted and mistreated. Customer service doesn't end at the purchase of the car and expect the vehicle, especially under warranty and notified within days, there are issues. Now the game of tag begins and no one is returning her call and being told "not their department" and need to speak to "x". This finger pointing is not acceptable, this is her first car and we expect proper, accountable service to continue. Sensing her frustration for these minor things to be repaired, this mama bear is stepping in. All customers should be treated equally and especially in this time, regardless of age and gender. As of now, the 1 star stands and trust this will be resolved in a timely manner and customer service and after sales steps up. This leaves a very sour taste in her mouth and taking away from her joy of her hard work doing this herself.

Kristen Beckley

I really had a positive experience here. As soon as I came in I was welcomed. I got to meet with Jacob and Christian and never did I feel rushed. They were more then happy to take the time to explain things better for me to understand. now I am driving a new ‘22 Honda and I couldn’t thank them both more.

Neil Knelsen

Recently purchased a CB500X from Syd at Barrie Honda and I couldn't be happier with the deal. Syd was professional and knowledgeable and helped me through the process of buying my new Awesome toy. I hole heartedly recommend them and I will go back when it's time for a bigger bike. Thanks again Neil

Paige Cowan

I recently bought a new Honda HRV and dealt with Erica at Barrie Honda. I found Erica to be very thorough and she explained all the paperwork to me. She really cared that I understood everything. She even sat in when she went to talk to the girl in financing. She was very professional. When I went back to pick up my new vehicle she spent at least an hour going everything about the vehicle showing me how everything worked. She set up my hands free calling and put her number for me to call if she had any questions or problems. Erica made my first vehicle purchase easy. I would highly recommend Erica to anyone wanting to purchase a vehicle. She knows her stuff and is very personable. I was very impressed with how knowledgeable she is and that she cares about her clients.

Aidan Focused

Absolute joke of a parts department. Called 3 times yesterday left messages and they wouldn't return my call, then call the next day they still don't answer on the desk agent goes to find someone. The person who answers knows nothing about parts, and when she's going to email me something her computer apparently dies and she just says sorry I can't help you until Monday please call back then. What an absolute joke. You've lost my business. When I'm ready to finance a car I'll go elsewhere.

Margaret Harlos

We just bought a new 2019 Honda Insight. Excellent service. Our salesman Hakan Olcay who we purchased with in 2010 once again provided exceptional service. Couldn’t be happier.

Morgan Stillar

Hakan my sales person was supper amazing thanks again

Zinzi Dee

John Dennis was very helpful and accommodating when I went to purchase a used CRV. He was friendly and committed to maintaining communication directly via call or text, which was convenient and hassle-free. Most importantly, John followed up to ensure everything about the vehicle was still well after the sale -something not common at dealerships. Thank you for your service, John!

Mary L

I never thought I would ever see myself in a Honda dealership or even own one, however I can’t say enough about this dealership especially through a pandemic. There was an issue at first with the one finance guy who made me feel like I couldn’t afford the clothes on my back but that quickly got sorted and Jenny took over who I can’t say enough about the positive experience I had dealing with her. Vanessa was AMAZING to deal with as a sales rep and Sam just made everything that much better. THANK YOU to everyone involved in my process of buying and just gotta say I LOVE my passport!!! ????

Edita Tas

Sid at Barrie honda is the man! We bought our 2020 Honda Rubicon from him and he was so pleasant to deal with.

Colin D

This dealership has met and exceeded my expectations every time. I purchased my first Honda in 2017. Service advisor Dan Robson is pleasant and made me feel at ease. He listened to my concerns and followed through on my service. Service people like Dan Robson just don’t exist anymore in my experience. I can tell my horror stories of other manufacturers dealerships but I’ll spare the details. I would highly recommend this dealership. The mechanics clearly take pride in their work as well. The owner should be very proud of his employees.

Jordynn Toole

Update*** "Owner" replied to my comment asking to reach out. So I did... no one had any idea what I was talking about and said they would speak with Management and have them call me back... this was 4 weeks ago... I have yet to hear back. Great job Honda Barrie???? ???? ???? We got a 2013 pre owned Honda Piolet about 2 years ago from here. I wish I wrote this review sooner. The purchase process went quite smooth and was quick. After we brought the car home we had a lot of issues. The window has SEVERAL cracks and chips in it. After I brought it back to the service center I was pretty much laughed at and said too bad. After making a HUGE deal about it and speaking with a few managers they offered to replace it. On top of that the car was absolutely disgusting inside. The front was clean but the back had a rotten orange under the seat, old sandles, moldy crackers/chips, and an old phone that the battery corroded through. Also a lot of the previous owners documents dated back to 2016. If you buy a used car MAKE SURE THEY CLEAN IT!! I'm still finding garbage and old rotten food in some of the pockets. I'll never be buying another car from there. The service center people are rude, lazy and no one seems to care about their clients/customers. GO ELSE WHERE!!!

Thomas Wilson

Barrie Honda has served my family for the past twenty years. Most recently, in my search for a used family vehicle, I had the pleasure of interacting with Jerry Farrar. Jerry was patient and helpful in answering any questions I had, and when I decided on a CR-V, he was helpful through the entire purchase process. He has called several times to check on my post-purchase experience and satisfaction with the vehicle. The many staff who have helped us at Barrie Honda over the years have been excellent, and I would recommend Jerry to anyone seeking a used vehicle.

Alona Makouchev

We called this location in the beginning of May to book an an appointment for oil change, no one has called us back, left 2 more messages, 3 weeks later no one responded. Got a live person on the phone and she promised someone will get back to us next day, we waited for 2 more weeks - no one called us. E-mailed the manager in July, he wouldn't even care to reply. It shouldn't take 2 months and several calls to have oil changed. If you need to service your vehicle go elsewhere, this location is a total waste of time. We called Newmarket and had it booked right away for the same week.

Bekki Martin

Had an excellent experience with the sales rep here, Andrea Dawson! Very knowledgeable and honest. Will definitely be buying here ????????

Alan Poon

Bought a "Certified Preowned" CR-V from here in July and the test drive and purchase process went well. Now less than a month later, the car engine sputters when starting and half the dashboard warning lights turn on as I'm currently stuck in a parking lot. Service department doesn't respond to multiple messages and it's going to cost me a tow for them to look at it...possibly tomorrow? Had good rapport over the years but this leaves a black mark for sure.

Jacqy Stewart

I had booked an appointment to fix my AC and needed to change it. I called and left 3 messages and no one returned my call. I contacted Linda Lamantia and she got back to me right away. As I was coming from out of town, she made special arrangements to ensure my car was fixed at a time that was convenient for me. She is amazing and turned around my whole experience. Thank you Linda!

Derreck Chapata

Worst dealership you can ever go to. I bought a car there in February 2021, since then I have had problems with this car it completely shuts off while driving and they is nothing you can do about. I have brought it to the dealership about 8 times now they all just tell me we don’t really know what’s wrong with or claim they have fixed the issues and it Continuous happens. I have almost got it to 6 accident due to the car shutting down at random times and stepping on the gas nothing happens and I have expressed my concerns to the general manager Rob Walker and he basically only tells me this things are machines and we can’t do anything about that. I have repeatedly told him this car is not safe and shouldn’t be on the road as I have almost lost my life 6 times due to this vehicle and he doesn’t express any care about it at all. I have asked him if I can do a trade for a different car or get my money back and he refuses Don’t ever buy a vehicle from this dealership go to another brand or even go to a different dealership. If you do buy a vehicle from this dealership you are buying a car that is guaranteed to risk your life and the others around you

QJ wang

I didn't know I need make an appointment for oil charge until I arrive at Barrie Honda with my friend . We was so disappointed and though we just waster a trip today. Luckily, Service Advice Linda offer us a hand and made an arrangement to get the job done do my friend and I do have to come back again. Great Customer service!

Usman Siddiqui

Do not use the free wash they give you. That place destroyed 2018 Accord Tourings paint. Large noticable scratches and scuffs. Horrible.

Adam Baillie

My family bought a 2017 Honda Odyssey from John Dennis. Great experience and very patient as we had our kids running around. John helps us out with flexibility in schedule and any questions we had along the way. I will definitely keep John in mind for future purchases. Thank you John you made our first New/Used family vehicle purchase a breeze. Cheers!

John Kay

Left multiple voicemails and sent multiple emails, for 2 of my cars that needed to be serviced (minder maintenance), over the span of 2 months. Not sure if the business is even open at this point to be honest, perhaps due to COVID?

Kimberly Roberts

Hakan is a wonderful sales agent for Honda. He has been involved with 6 vehicles that we have leased or purchased! I highly recommend Hakan for his personable and knowledgeable insight. He is wonderful to work with goes above and beyond to ensure customer satisfaction!

Jim Stevenson

I have dealt with Aidan Hines the service representative at Barrie Honda. Aidan has always been very professional, kept me informed of the progress on my vehicle while it was being serviced. I would highly recommend Barrie Honda and Aidan Hines for any service needs. Jim Stevenson

Chirag Patel

**** Updating Previous 5 star review Had a great experience leasing a 2020 Honda C-rv Black Edition from Mike Guilbault ! He was very knowledgeable about the different features and gave us honest feedback on each of the options we were considering. We never felt pressured or pushed in any direction throughout the process, and he was very patient with us while we took time to make our decision. He was available to answer any questions we had and gave us updates throughout the entire process. He was very professional, and also enthusiastic which made us even more excited about our new purchase! ****Taking my 3 star back just because of poor management in vehicle service. You can definitely improve. Seen two sided face of BARRIE HONDA. They Act different when you go for purchase your vehicle vs you go for vehicle service. Customers can use waiting area if they go for purchase new vehicle, but customers who visit for vehicle service they not allowed in waiting area because of COVID-19.

Alaina

I was extremely impressed with the customer service from John at Barrie Honda. I recently needed to purchase a new vehicle and John made the process a breeze. Very professional, timely, and to the point - I never once felt as if I was pressured, which set John and Barrie Honda apart. I would without a doubt recommend stopping in for a visit if you are in the market for a new vehicle. Delivery day was awesome, with John taking about 30 minutes to fully explain all of the features of the new vehicle to ensure I was comfortable. Thanks to John at Barrie Honda for making the experience of purchasing my first brand new vehicle a seamless and exciting process! EDIT - 2 year update. Purchased a service warranty and they did not honour it. Finance manager called me rude for being upset although her tone was awful, and she laughed on the phone continuously.

Christine van Zandbergen

I agree, the purchasing process at Barrie Honda is top notch. But don't! I repeat DON'T go back with a Brand New vehicle 12 weeks later with an issue with the rubber round the windshield because you will be told that squirrels ate it because they think it smells like food. Oh, and we're sorry but squirrel food is not covered under warranty.

Don Stevenson

I'm a seasoned individual having purchased many cars i have never been treated better and ultimately happier with a purchase then working with John Dennis at Berrie Honda .

Andrea Martins

Monica was extremely helpful and professional when helping us to finance our new car. Monica is very experience, knowledgeable and a pleasure to work with!!! Thank you so much Monica for everything you did! :)

Mirek Eugeniusz

Called because I was looking at getting an SUV! John was able to explain the different benefits to all of the SUV's that Honda offers. Great team here that really knows their stuff.

Mel

Jacob and Jenny were very cooperative and kind when they were assisting me. I received a great deal and a really nice vehicle that is affordable. I highly recommend!! Honda’s are also very efficient with gas!

Julissa Garcia

This is, hands down, one of the best dealerships in Barrie. It is not just due to the Honda brand but also, as a result of their VP Sales Manager, James Marlow. With more than 20 years in this dealership, you can tell he really cares. If you want to be treated with respect, he is your guy! He takes care of all his customers even in service.

Sreejith Vijayan

I was there with my crv last month . I changed my tires and fix tie rod. They requested me to check alignment in Acura because they didn’t have the rack . I did check alignment and they said there is some problem for alignment. Honda people already told me only needed to check alignment then good to go . When I notified them this problem suddenly they said it need to be change something else worth $600. Where already paid $2000 to fix and new tires. I asked them okay you can change whatever problem is but you have to take care of the money to check alignment again . They refused for that and if I needed to fix I have to wait for two days . Really feel very sad .

FourHundredBandit

When I was looking for a New car I spent a couple months test driving just about every car out there. After talking with Tom McLennan at Barrie Honda I decided to go with the 2018 Civic hatchback. Not only do I love the car but Tom made my first Brand new car buying experience easy and low stress. Since buying my car I have had it serviced exclusively at Barrie Honda and have been very happy with how easy it is to schedule maintenance online and how fast the techs get my car in and out. I would highly recommend Barrie Honda and would definitely recommend having a chat with Tom if you are thinking about buying a Honda. If you already own a Honda you cant go wrong with having it serviced at Barrie Honda

Blessie A

I just financed a Honda Civic. It was the best car buying experience I have had. The whole process was easy and transparent. John Dennis made the whole experience very customer focused and he made the atmosphere so light. I felt relaxed not pressured the whole time I was dealing with him. He also made sure that everything is perfect, the condition of the car is great before handing it to me. There was an issue with the windshield and he made sure that they replace it right away. His approach was outstanding. Would highly recommend John Dennis for your buying needs.

path pathmasiri

I drove from Brampton to Barrie and met with John Musicco sales person , I must say that he is a great knowledgeable and kind person , he did guide me through to purchase a 2019 Honda Civic Sedan, it was great experience to me , I highly recommend Johns expertise to any one!!!

Dylan Berard

During the summer I bought my first car from Barrie Honda. The salesman Quinn answered all my questions simple enough in a way I could understand, and in a timely manner even after I drove my new Honda off the lot. He was happy to help and overall made the stress of buying your first car easier - especially during a pandemic.

Jacklyn Eidsness

I dealt with Erika and she was by far the most friendly, helpful, knowledgeable and professional rep that I have dealt with. As a first time car buyer it was a great experience and she put my mind at ease. Thank you Erika for being so accommodating and making this a memorable experience for me. (Also would like to thank Patrick for making me feel like a valued client) I would definitely recommend Erika and the team at Barrie Honda for anyone looking for a vehicle!

Jessica Hunt

Book oil change only, call to confirm I can wait since my wife is disabled and can't give me a ride, nor do we own another vehicle anyway. Get there 10 minutes early and I'm told it'll be 4 hours and I have to sit outside. This is what you get when you buy a 65k dollar vehicle. Buy used people your independent mechanic won't treat you like their dog.

Aria Lamarre

Booked an appointment to get my windshield washer fluid tank tube to be replaced because it had been chewed my rodents. (It took them about an hour to diagnose this along with an oil change). I booked an appointment to get it fixed & so far I’ve been waiting 3+ hours just for them to make sure they get the right part in and my car hasn’t moved from the parking lot. Won’t be coming back to get work done here

Chris Baker

Had a great experience financing my Civic Si at Barrie Honda. Adam the salesman I was dealing with, walked me through the steps making sure I got the best deal and best car for me! Definitely stop by and talk to him if you’re looking for a new/ used vehicle.

Yashi Patel

I bought car and found great customer service and friendly staff behaviour. Our sales representative was Mr. John Dennis who has precise knowledge about vehicle and very helpful behaviour. We are super happy with product and service and in future we will surely give opportunity to Barrie Honda for future vehicles as well. We are fortunate to have a deal with Barrie Honda.

Daniel Wallace

I bought a new car for the first time and it was the greatest experience of anyone selling me anything! Jennifer Kennedy was my sales representative, she didn't just treat me like another number to check off but an actual person! Very friendly and could tell that she really cared about the needs of myself and my now wife as well! I would definitely refer her to anyone who wants to buy a Honda in Barrie and I myself will definitely purchase a car there again because of her and I think every car retailer need a sales representative like Jennifer, who cares about a person's needs over just getting a sale for their reputation

Sarah Lloyd

Hakan was very professional and went out of his way to make the sale happen.. Love my Honda Civic Hatchback

Patrick P

Needed the radio code for the car all the staff was very accommodating and helpful got us to pull the car in and spent no less than 15 minutes securing the radio code... printed it off and gave us a copy... no charge... great service glad we drive Hondas!!

DL Engineering

The showroom has only 4 cars inside. The salesperson didn’t approach immediately when asked by reception even tho he was standing and not doing anything. After about 3-4 minutes he approached the reception to help me. Honestly wasn’t to amazed by such selling tactics. For a better customer service the person should be served at first availability and not using some strange sale tricks. They won’t work on attentive people.

David Brent

The service at Barrie Honda was awesome. Linda was very helpful.

Scott H

I recently purchased a Civic from Brent at Barrie Honda. Overall the experience was very good. The staff are welcoming and helpful. This will be my third Honda from Barrie Honda and I keep going back! If you go into Barrie Honda take your time and make sure you pick the car that is right for you and take your time. They might be a little pushy (they are sales people it's their job!) but they will help you out!

cheesedman

John Dennis was very helpful.

Sarah Parker

Love all the service tech guys!! Always so friendly and always so understanding, honest and try to help any way they can! Every Honda staff member I’ve encountered from Coquitlam to Barrie has always exceeded my expectations. Whatever customer service you are teaching these guys is working for your business cause I am never disappointed!! Keep up the amazing work!

Salim Bardai

Erica was amazing she not only found my bride a great deal than she remembered I was looking. Within 90 days I had a new vehicle lowered than the price we were willing to spend. If you get a chance ask for Erica amazing rapport professional and honest. Thank you

Stephanie morano

Had booked an appointment to check out ther 2009 Mateix they had on the lot, got a confirmation for my appointment half and hour before, showed up and the car had been sold. You would think that someone would of called to say "hey the toyota matrix you were coming to see sold" considering we were trying to get ahold of them 4 times today and could get through to anyone. Will be the first and last time I ever walk through their doors.

Kristianne Presutti

I would highly recommend anyone looking to buy from Barrie Honda to ask for John Musicco! John was fantastic and made buying a new car for me a breeze. He was friendly and very professional. Upon pick up he spent around 20-25 minutes with me showing me every feature in my car and making sure I felt comfortable in my new car before driving off the lot. John thoroughly went through all the paper work and answered all my questions. Thank you John & Barrie Honda for an amazing experience!

PAT M

Came into barrie honda to purchase a car.Was Greeted by John Dennise wich let me tell you this guy is a "Real stand up guy" he took the time to see what car I was intrested in and let me test drive 2 cars wich i liked .Ended up buying the 2016 honda crv touring edition WICH I COULDNT BE HAPPIER WITH ! Drove out the lot 3 days later! John also took the time to contact me a couple days later to check up to see how I'm enjoying the new car! I DEFFINETLY would reccomend barrie honda to friends and family or to anyone ! And if you are headed to BARRIE HONDA to purchase make shure you ask for JOHN DENNIS he will deffinetly take the time to take care of exactly what you are looking for and aswell make you laugh ur a** off!

Scotty Ritchie

Bought my first car through John Denis and had an amazing first time! John was so personable and it made the whole experience really enjoyable. Can’t wait to be apart of Honda Nation!

Lisa J

Bought my second Honda and my first CRV with John Dennis today. He was great from day one, very friendly and not pushy at all. He made the experience a fun one, which is a first for me. Best sales guy I’ve ever experienced at any dealership. He was also available for any questions I had along the way, I really appreciated the support. Very happy with my CRV, best vehicle I’ve ever had. Also very happy with the service at Barrie Honda in general. They fixed some scratches that were found on a bumper during inspection that I missed. Highly recommend this dealership!

Darlene Wright

Shopping for a car alone as a woman, I was looking for a sales rep who was honest and knowledgeable, and not patronizing or condescending. When I met John Dennis he reminded me of my father. He was open and friendly and ready to help me on my quest for a car ASAP! He did a great job finding me something that met my needs and stay on budget. I use my car for work purposes so he expedited our sale quickly and I was back on the road in no time. I was so satisfied with John that months later when gas prices skyrocketed, and it was time to park the gas guzzling truck, I took my husband in with me and we bought a second Honda Civic from John. Needless to say I recommend him as a sales rep, he will take care of you.

Sarah B

Had a great experience from start to finish with Barrie Honda. My salesman, John, really made me feel comfortable throughout the entire process. He went above and beyond to explain everything to me and answer all my questions, and he's such an all-round nice and genuine guy! Monica from finance was also incredibly friendly, efficient, and a pleasure to deal with. They made my first new car purchase a really positive experience- highly recommend!

Inga Epshtein

I came to buy a car and was waiting for my approval. Monica was amazing! She worked really hard on my approval, she was very helpful and friendly. Knowledgeable financial lady! thank you again for all your help.

CANADN!!!

Very happy with the service and the vehicle.

Drew Anderson

I bought a used car from Honda last week from John Dennis and it was a great experience. No pressure and I've very happy with my purchase.

Josephine Morrison

We have dealt with John Dennis at Barrie Honda for several years now. He is professional, courteous and always looks out for our best interests whenever we contact him. We highly recommend dealing with John Dennis if you are in the market for a car. He is honest and very knowledgeable and works hard to make sure you get what you are looking for. Best customer service ever!

Shai Petel

Barrie Honda goes above and beyond for there customers! My salesperson was so knowledgeable and laid back which made the purchase very comfortable. After We agreed on a deal , I had to meet with the Finance lady Monica , wow did the service just keep getting better! She was so friendly, accommodating , professional and kind! Thank you so much Barrie Honda! You got a great team there!

Mattie Mulhall

I went to Honda to trade in my old car for a new one. I dealt with John Musicco, and he was amazing. He got me an incredible deal on a barely used car. I got the HRV Sport and I could not be happier. John was very knowledgeable and took me step by step explaining all the features of the vehicle. He was a delight to work with, and always available for any questions that I had, and continues to follow up. He really is a great person to work with. In terms of the financing I worked with Eran Maor, and he was able to get me an affordable monthly payment, that made it possible to get the car. Overall, I would highly recommend Barrie Honda. Thank you John and Eran :)

Rachael D'Emanuele

I had the pleasure to meet with Quinn Graham in hopes in finding the exact Honda I was looking for, he took my information and about a month and a half later he still took the time to follow up with me when I felt all hope was lost. He found me the exact car I was looking for. I was so happy to hear from him, he answered all my questions with no delays and was always very informative and professional. I would highly recommend Quinn if you are looking for a vehicle in the future for he has your best interest in mind....was a pleasure to meet him......GREAT WORK

Wig Lady

I am a business owner and a vehicle leaser in previous years I have always dealt with Barrie Ford and have been extremely happy with their service however I wanted a mini van and therefore went with Honda. The initial sales person that helped me was from the Used Car Lot side and was amazing and extremely helpful and now that he is gone and the sale is made the service is awful. I have given Honda ample opportunity to correct the situation and tried again today, the call back time is extreme, recall appointments take over a month to get in all while there is no effort or promise on their end. I can assure you I will NOT be getting another lease from Honda and I suggest if your looking go elsewhere as the initial experience is great only to be forgotten once the sale is complete.

Sandeep Bhullar

I have been dealing with Barrie Honda for over five years. I can’t say enough good things about my experience. Everyone has been so kind and helpful. They have been patient and answered all my questions. A big thank you to Christian, Charlene and all of the staff that helped make my experience so positive!

Angelika Briard

The customer service at Barrie Honda is excellent! From the moment we walked in we were greeted with professionalism and friendliness . Our sales rep. Dan Rhodes was very helpful and accommodating . We purchased our vehicle without any issues and left extremely happy with the purchase and the service . Thank you Dan and Honda team !!!!!

Tanita Reszler

FANTASTIC service provided by Service Advisor Stephanie Page!! I brought in my 2014 Honda Civic due to an odd noise. Stephanie went out of her away to have my car diagnosed and fixed in a very timely manner!! Thank you for the fantastic service Stephanie and the team!!

Anthony K

I dealt with John Dennis, great guy, very attentive and followed through on every aspect of my purchase. I don't hesitate to recommend him

Olivia Therrien

I just purchased a new vehicle about a week ago through Barrie Honda. Aside from issues with trying to get a hold of someone on the phone, I had a fantastic experience with salesman Quinn Graham. Quinn was so very patient and prompt with my multiple questions and emails prior and after purchasing my Odyssey. He went above and beyond to make sure I was happy and satisfied with the vehicle I so desperately wanted. He made sure I received the most value for my trade in, offering thousands more for my trade, in comparison to other dealerships. I highly recommend speaking to Quinn for any of your future vehicle purchases. You wont be disappointed!

Philip Pyros

We went to Barrie Honda to help my mother purchase a used vehicle. Jason was amazing and helped us find a solid car within my mothers budget. After we decided on the car, we needed to get my mother financing for it. We were directed to the business managers office, and was immediately greeted by a very friendly Monica. Monica presented a few optional warranty items and suggested them because it was a used car and things do happen. My mother chose a extended warranty as well as rust protection to keep her new investment looking and running without worry for the next few years. We were both impressed with Monica's understanding of their product offerings, as well as crunching numbers to make sure it all fit within moms budget. We will be back to Barrie Honda to see Jason and Monica when the need arises. Highly recommend to friends and other family.

Aaron Therrien

Would give Honda a zero if I could! Missing bolt on driver's seat,From the manufacturer you would think with all the checks that are on the line as the car goes down! Lost all my faith in Honda after this with buying a new car. Love you guys on the line, made me feel so good when your two year old is in the back. What else did you guys forget, maybe the back seat to. Had to tell this story because I was calm at the start, but not getting anywhere with Honda. Also the dealership! Thanks again everyone for ignoring me. Hope you all can sleep at night!

Charles McArthur

If you are buying a new car, ask for Vanessa Brito. My wife an I recently bought a car from Barrie Honda and were extremely happy with Vanessa's outstanding service. Although it was only her second day on the job, we had visited 4 other car dealership's that day and dealt with 4 other sales people but Vanessa won our sale. The other salespeople were uninterested in selling cars or answering our questions, trying to sell us what we didn't want, but Vanessa didn't try to push upsells on us, or pressure us towards other models that we didn't want. She was extremely patient, got expedient answers to all of our questions and listened to us and found us the deal we wanted. Through our entire purchase experience I would describe her customer service as nothing less than stellar. Thanks Vanessa! We love our car!

Laura Chern

I recently bought a Honda Civic from John Dennis and I have to say it was such an awesome experience! So much so that my mom bought one from him also. He was so good with listening to exactly what we wanted in our next vehicle and I couldn’t be happier with the experience and my new car! I really love my new car and so does my mom! He even called to make sure I was happy with my new car a little while after I bought it and also called to wish me a happy one year with my car. Such a nice touch! I would 100% recommend anyone to go see John anytime for a Honda and I plan on going back for another one from him when I want to get another one!

Matin Mazid

I had a great experience with Hakkan. We gave him our wish list and worked with us to come up with a fair price. The car was delivered as promised and he spent time with us demonstrating the features of the car.

Sarah Martin

If you are in the market for a new vehicle, hightail it to Barrie Honda and meet with John Musicco. I drove vehicles from a Honda competitor for over a decade before deciding to check out the new Civic. John's easy-going personality and extensive product knowledge made my experience at Barrie Honda seamless from start to finish. I really appreciated how transparent John was as he walked me through leasing and financing options. He addressed every question and concern I posed and left me feeling valued and confident with my final decision.

Jerry C

I finally bought an 'almost' brand new Civic. I purchased a 2020 Demo. Got a great deal on it. My sales guy, Quinn, has been great! I have had a number of questions since the purchase and he responds quite promptly, even after -hours when he doesn't need to lol He has been very helpful. Very happy with the service department so far and really can't say enough good about Quinn. Great guy! I'm super happy with my car, love it. I have only ever owned Honda's and I LOVE my Civic's. Awesome cars!

Brooke Yonge

I have been trying to get a hold of the service department for over a month now. The phone never connects you to anyone, leaving a message in pointless as no one will call you back. I have also emailed as per their "preferred method of contact" but that was pointless too as after 3 separate emails I still have not heard back. Customer service is clearly not a top priority here., do yourself a favor and service elsewhere.

Stephen Hobbs

I worked with John Dennis on my 2018 Accord purchase and John was great to deal with. Open and honest and made the purchase seamless. Thanks John.

Sherri-Lynn Batsch

I had the pleasure of dealing with John Dennis when purchasing my new vehicle. He was honest, trustworthy and had a wonderful sense of humour. Thank you John!

stella tozzo

WOW! Barrie Honda is def a breath of fresh air....From the first day I walked into that dealership to have my mini van serviced, I was impressed with how honest and polite everyone was. Thank youy Barrie Honda...Thanks to Linda in service for being so efficient and Tom in sales for being so honest and sincere....Job well done guys!! This is how a dealership should run...

Alex Huurman

Wife was gunna buy a used vehicle from then. John the salesman was a great help. We had a few questions in concerns about the used vehicle. Decided to back out of it due to other reasons. Been almost a month we still have mo received out $500 deposit back. They are avoiding our calls and emails even know the vehicle we where going to purchase is already sold!

Amy Van Zandt

Dealing with Jennifer Kennedy was an absolute pleasure! She was kind, friendly and knowledgeable. She made me feel at ease from the moment I walked through the door. Definitely ask for her if you’re looking for a hassle free car buying experience!

Burcin GULYURT

I purchased my last car from Honda Barrie. They offer big variety of solution. So happy with my decision and very satisfied with outstanding, reliable and very friendly service. Special thanks to Haken Olcay for helping me to get my beautiful car.

Luke Cassar

Where to begin... John Dennis, an amazing “enabler”. Answers every question you ask and makes your experience effortless and stress free! My car buying experience could not have gone better. And on the finance side Jenny tucker was amazing. She did her absolutely best helping you from one end to another. If I needed to call they were easily reached as well. If there was a mistake anywhere the pair of them made sure it was corrected and you left happy. Simply a great team. Thank you John and Jenny and happy holidays

Diego Mosquera

Wonderful and easy experience with Eran (Finance) and Charlene (Sales), a breath of fresh air in comparison to other dealers. Honest and quick transaction. Thanks and hope to see each other again.

Tim Lamon

Just finished buying a civic for my daughter. Andrea was awesome to deal with! I highly recommend her and Barrie Honda!

Mahya Mozafary

I had a great experience buying my new car here . As soon as I walked in I was welcomed by Jacob. He was very professional and considerate and he helped me to find the best option that matches my needs and finances. Chris from finance was also very professional and quick! I am happy with their services and I highly recommend this dealership.

Alan Pitkin

Booked in for new winter tires on rims a month before Nov 12th. Arrived at the dealer to have the tires put on and was told 2 hrs before they could get the car in. I should have know this would happen. When we purchased our car in the summer from this dealer they told us to come down and pick it up at 5:30 pm. I even called in the morning of the day to assure it would be ready as we had a 30 minute drive. When we arrived we were told they missed the service and that it would be two hours more. They gave us a Tim Horton's card for a coffee. When we came back after an hour we were told again that the work would take longer and ended up giving us a loaner car. We own 4 Honda's and are very happy with the product. If you want to purchase a Honda go to another dealer.

Aaron McCaig

Just had a 160,000km service done on our 2012 Odyssey. Had a few other issues arise while the work was being done, but Aidan kept us updated and helped us where he was able. It was greatly appreciated and we are happy to keep driving our Honda for a few more years. Thanks Aidan Hines for the professional service and courtesy.

Medo Man

I took my Accord in for service Linda was my advisor she was awesome. I really appreciate the great customer service. Thank you Linda

Yvan Santin

We bought a Pilot from Barrie Honda back in August, and the service was excellent. Hakan Olcay was our sales associate, and he was attentive, always personable, and knowledgeable. The whole process seamless, and we love our vehicle.

laura wells

Barrie Honda service department is fantastic. They always have my car ready when promised. Brad does a great job of ensuring my van is safe and well maintained.

The Dutchers

From the second we stepped in the door, we were treated with incredible customer service! Erika and Eran were especially amazing, going out of their way to ensure we were completely happy with every detail of our purchase. Not only did they have what we were looking for, the price was competitive and any service we needed was addressed in a professional and timely manner; we will definitely shop there again!

Karen Southwood

Thank you to Eran Maor and Jesse Miller for their help in our purchase of a new to us Civic. They were very helpful and accommodating. Great customer service and great value! Second car in a row from Barrie Honda.

Karen Hawthorn

I recently purchased a Honda Civic from John Dennis & the experience was top notch from start to finish! I highly recommend John for all your auto needs!????

Brad Mcdonald

So far very happy with our purchase from these guys, treated us well and wasn't very pushy at all let us have all the time we needed to consider buying the vehicle, let us take it out for 3 test drives alone so that we could talk amongst ourselves while driving. Very good experience, only have had the vehicle for a week now but so far so good!

Mike Rossi

Chuck took care of so well when I purchased my Ridgeline in January I would highly recommend dealing with him. Best experience I have had with a new car purchase, thank you.

Cory Rob

HAKAN OLCAY Great service from start to finish! HAKAN OLCAY is an exceptional sales representative. Barrie Honda is very lucky to have him. He’s very committed to his customers. I had been exploring the option of getting into a new car for sometime. HAKAN OLCAY helped me get into my third HONDA from Barrie HONDA. He’s very attentive, and offers a zero pressure sales environment. If you want a great buying experience and a reliable HONDA. I highly recommend HAKAN OLCAY at Barrie HONDA. He’s been with HONDA for an extended period of time and his knowledge of HONDA products are superb.

Cory S

Don’t answer the phone. Don’t offer Uber or any shuttle services. Acura, Nissan, Toyota all offer to pay for ubers during COVID. I bought my Honda at a different location, but live in Barrie and won’t be buying another due to very poor service at this location.

Sharon Chick

The only five-star experience That I had with Barrie Honda Was with the salesman John Dennis That sold me my car. John was professional and courteous and upfront. The rest of my experience with Barrie HondaWas not. The service department could use a lesson from John Dennis and his professionalism

Tara Duval

Buying a new car can be so stressful. Andrea Dawson made buying our first mini van fast, easy and stress free. She was kind and very professional and her knowledge about the vehicle was very impressive! Thanks again Andrea!

CGT GOLF

I purchased two vehicles from Barrie Honda in the last two years. They have such a great team and I wouldn't buy from anywhere else. Monica the finance girl is such a pleasure to work with, easy going and friendly. I never felt any pressure. Way to go Barrie Honda! And thanks again Monica!

Anna Camp

Had a great experience buying a new car, but I have received awful service every time I go in for servicing since...

Martine Morris

"BEST SERVICE" I dealt with Andrea Dawson and I have to say if you are looking for someone who will take the time with you and discuss all your options and provide optimal service, she is the one to talk to!!! I love my new Accord! Thanks again Andrea ;)

Stephanie Garcia

We Recently bought a used vehicle at this location, from the moment we stepped in til the moment we picked up the car , the transaction was seamless.The price was great and amazing customer service! Shout out to John , he was very helpful answered all our questions! always made sure we were taken care of and kept us in the loop of everything. We definitely recommend!. Steph and Jeff

Margarita Rajbar

Great experience!! Just got my # 3 Honda Accord (own a 2008 and 2010 as well) Very happy with my new 2018 Honda Accord Sport. Excellent service from Luis the salesman he is very knowledgeable and he make sure I was comfortable and understood all about the car before I drove it away. Thanks Barrie Honda

JARROD DORMER

Consistent inadequate customer service. Trying to get in touch with their service department is like pulling teeth, and this has been an issue since before the pandemic. When you can finally get in touch with them they then only present half the story. An example of this is when asking about the courtesy shuttle service, they told me it was running again but failed to mention I would need to book a spot. This left me in the situation of either walking home or waiting a very long time despite the fact I was one of the first customers to check in that day. It’s almost as if they don’t actually want to have you as a customer. The guy who acts as check in for the service centre has close to zero interpersonal skills. Overall they do nothing to make you confident of good service from start to finish.

Maddie Eftovski

I just had the best service from Linda Lamantia. She took care of my problem promptly and professionally. This has been my best interaction with Barrie Honda since I've owned one! Great job!

Ilyas SOYLEMEZ

Had a great experience with Barrie Honda. I decided to replace my old sedan with the new SUV one. So, i searched a lot of car on the internet. After that i went to Barrie Honda for Honda CRV. From the first day to last day, Mr. Hakan Olcay was so interested about my requests and needs. I have to say from coordinating the appointment, to arriving and being greeted with excellent customer service and follow up from Hakan. I would highly recommend buying a car from Barrie Honda. Keep up the great work! Thank you Hakan, thank you Barrie Honda.

Melissa McLean

Absolutely could not be happier with my experience at Barrie Honda First time purchasing a new car, Alex Bolhaar was a great help at making all the right decisions based on our needs, so much so we purchsed 2 new 2021 Honda HRV that day Thank you Alex, and Barrie Honda

Rick Simpson

They were very friendly when I came in to test drive a new civic, and were not pushy at all. Very knowledgeable sales staff.

Kathie Valcourt

Shout out to Andrew in Service for helping me with my tire pressure light and a quick retorque of my winter tires - great service even though I know he was busy! Appreciate your time!

Shane Hollinshead

Have purchased 3 used vehicles from John Dennis. Always been a pleasant experience. Look forward to the next one.

Deanna Boulton

Purchased my first Honda at Barrie Honda. My seamless car buying experience is all thanks to John Dennis. He was friendly, personable, professional and able to answer all of my questions. My pressure-free decision to go with the Honda Fit has been one that I don't regret. The service I've had done there has also been high quality and left me feeling confident in the entire Barrie Honda team. Highly recommend to anyone looking for a new vehicle.

Andrea Campbell

I can wait to pick up my new CVR sport Andrea Dawson excellent customer service.

R Benoit

Call Barrie Honda and ask for John Dennis. You're in for a great experience!

Matthew Duquette

Just bought a 2022 civic hatchback in boost blue and I am loving it! Great service all around everybody was very helpful and friendly. My saleswoman was Charlene and she was great, and explained everything thoroughly, an absolute pleasure to work with. My finance associate was Christian and same thing, extremely friendly, welcoming, and helpful. Had a great experience with the staff, the car handles and drives great, and I would definitely recommend Barrie Honda! 5/5

jessica killam

Horrible experience. This dealership is what gives car salesman a bad name. No communication between departments and customers. Blame always put onto another department. Was told the vehicle I purchased would be ready for pick up on multiple different occasions over a 3 week period and it ended up never being ready. Would not recommend this dealership to anyone. Ended up having to back out of the deal because I just couldn't be lied to anymore or waste my time traveling to the dealership to then be told it still not ready. While picking up my deposit was met with rude comments about how "they actually have the cheque ready and waiting" Definitely will never mention to anyone to purchase a vehicle from this place. Can't rate lower then 1 star but sure should be

Olu SHo

Always a fantastic customer care experience with Linda at Barrie Honda. I booked my car for replacement of tires and brake pads, and the service was excellent. Linda always made me feel welcome, and always offered tea or coffee while I wait for car service (before pandemic). She's so polite and professional; even when I'm away from the dealership I know I'd recieve a call from Linda with honest feedback and they will only do work that is required at a fair price. Always a 5 star experience with Linda. Thanks for always making my experience with Honda great!

Al McLarty

John Dennis at Barrie Honda was very friendly and helpful throughout my search for a car. I would recommend John if you are interested in looking for a Honda! The car was spotless and the service was excellent. 5/5

MrBigStackzz

Booked an oil change. Unable to get it done Monday to Friday, wait time is too long and i have no other ride into work, i work too far for shuttle service. I booked in on weekend, show up and i'm told there will be a 3 hour wait. I was never told it could be that long of a wait with appointment. I have never been here before for service, i will never be back.

Chris Young

I recently purchased a Honda HRV from Barrie Honda, and I must say that I am more than satisfied with not only the vehicle, but also the quality service provided by Hakan. He took me through the layout of the vehicle and answered any questions that I had. I would highly recommend Barrie Honda to anyone who is looking to purchase a quality vehicle from a very knowledgeable and friendly team. I would like to conclude my review by personally thanking Hakan and the entire team at Barrie Honda for matching me with the right vehicle!

Heather Mason

John Dennis assisted us with a purchase last summer. We were very pleased with the service provided, so when our daughter was ready to make her first car purchase we recommended she visit John at Barrie Honda. He provided her with both sound recommendations, and great service. Thanks John.

L M

I would definitely NOT recommend Barrie Honda. I had so many problems with the appointment booking etc. I then went to look at a car and had the displeasure of having to deal with Tom. He was not professional and certainly hasn't heard of social distancing (if you can smell somebodies breath then they are definitely too close). There are so many negative adjectives I could use to describe this man that it would be hard to fit them all into this review. He brought the car around and never mentioned that it had been sanitized etc, he proceeded to touch everything and then gave me the keys (not a Lysol wipe in sight). I took it for a test drive and wasn't impressed with the vehicle either. I have nothing good to say about my experience. I gave it one star as it wouldn't let me post the review with zero stars. The next day I made an appointment at Moffat's Mazda and couldn't have had a more different experience, they were so professional and helpful and fully understood the Covid-19 situation. Sorry Barrie Honda you really have to do better!!!!!!

Dmitry Richards

Excellent service and friendly staff. Eran Maor, the Financial Advisor was specifically helpful and knowledgeable. He was very patient and helped me find the best insurance to fit my needs. He answered all questions, was very thorough, and efficient. Highly recommended!

Shay Norouzi

I have never been the type of person to leave reviews but felt it was the least i could do after the service i received by the product advisor, Andrea. Andrea was very professional, kind, patient, personable, and truly works with you to meet your needs and budget. I have never left a dealership satisfied until last week. I was so impressed with Andrea’s service and dedication and felt obligated to share this publicly for all the consumers who have been in my position and who have been skeptical and/or deceived by sales-personal in the past. If you want a Honda from Barrie, Andrea is your girl! She even went out of her way to buy my puppy treats when I picked up the car :) Sincerely, Shayan

Anne Sinclair

I recently bought my new Civic from John Dennis at this location and I couldn’t be happier! I got exactly what I was looking for and he was extremely patient and helpful throughout my whole process! Highly recommend dealing with Barrie Honda and John Dennis!

Dee Kc

Lousy service from the finance manager. Unless you know her, she won't bother answering or returning your call. I have never heard of such a response. 1st impressions are everything and it was horrible. Good luck to anyone looking for financing.

jorgen hansen

We recently purchased a 2019 Honda Civic touring from Barrie Honda . Our sale representative was John Dennis , John was the best sales experience I have ever had while purchasing a vehicle. John Dennis was professional yet kept the experience enjoyable .When we picked up our car it was ready full of fuel , clean and he said if you need any help figuring out the car I am just a call away. John Dennis you are the best.

Kelsi Eaglen

I had an amazing experience at Honda. Everyone was so friendly and super helpful. My salesman was Jerry and he was super friendly, kind and overall a great help at finding me my new car. Monica was also a huge help in getting my financing all figured out at going above and beyond to make sure everything was in place and ready to go. Monica has an amazing personality and is super friendly. She stayed in contact with me through the whole process making sure I knew everything that was going on. Definitely an amazing experience ????

Niveth Ariyathas

I had the pleasure of speaking with the sales representative John Dennis here at Barrie Honda. He made it so simple and hassle free. Even when I ran into a minor issue I felt very secure knowing John was going out of his way even in his free time to make sure my needs were met. I highly recommend this place and strongly suggest you look for John Dennis here. The standards here are unparalleled, you can buy in confidence.

Leye Sowunmi

I bought a used Civic from Barrie Honda, and beyond buying the car, I can say that the service I received from their staff was exceptional. Jesse Miller handled everything for me and all I had to do was sign documents and drive the car away. Jesse exceeded my expectations with preparing the car and getting all the issues fixed. I am a newcomer in Canada and these guys got me a really good deal that won't stress my finances. I was truly impressed with both their service and car purchased. I will definitely recommend them anytime.

Enzo Mussso

Got an oil change and got my winter tires put on. Appointment was smooth and easy. Thanks linda.

Wayne Noble

I bought a 2019 Accord touring hybrid from John Dennis. I love the car and its purchase was hassle free. John was great to deal with and I would certainly seek him out the next time I purchase a car from Barrie Honda

Timothy Tracey

Linda and the rest of the Barrie Honda team always provide top notch service. Thank you again!

Advanced Coin-Op

Was so happy to find this car online at Barrie Honda! The car was was ready and well displayed when we arrived to see it and take it on a test drive... and we could not believe the condition it was in. The staff was curtius and professional, and dealing with Vanessa was a real treat.

Julie

bought a car in October, had a very good service from my salers John Dennis, even with language barrier, he manage to make sure i understood and i received an excellent service! Thank you!

Zoe Zeleny

I just recently bought a new Honda Civic with the help of John M from Barrie Honda. I am more than thrilled with the excellent service I received from start to finish. Not only did he help me find the best car for my needs but he was incredibly friendly and very thorough with everything. He took the time to show me how everything in the car worked and answer any questions. Thank you John! 10/10 recommend.

Cathy Giannoudis

Excellent service provided by Aiden in the Service Department. Always friendly and knowledgeable. Such a please dealing with him.

Alla Hirsch

Amendment: I spoke too soon with reviewing my Barrie Honda experience. The headlights on my car do not function properly and this is part of the safety certificate. I have taken the car back a couple of times and they have provided me with a loaner car which is nice, but they don't want to fix the problem. The lights turn on and off but they don't illuminate the road at night which makes the car not usable at night. I suspect the fix for this is more than they want to spend to make it right. So, not a good experience.

Silvia Barraclough

Bought a brand new off the show room lot car. Went to pick it up. The whole front fender was damaged, clearly done at the shop when they were "cleaning it up" They tried to blame us. But agreed (reluctantly) to repair it. But wouldn't compensate us in any other way. When I went back to pick up my car again, the wax they used had left a whole bunch of white streaks all over my car. Its been 2 weeks and they will not return my calls. What a nightmare. We will never purchase it again

Andrew S.

Great service, very friendly and attentive team. I had a minor issue with a used car I bought and they resolved it immediately. Car is fantastic! Highly recommend buying your Honda from this dealership.

Jo O Plan

We bougt our CR V from this place and We had amazing experience with John Dennis he was incredibly helpful and clear in everything we need to be placed.Two thumbs up.God Bless.

James Bazos

I just took delivery of my '19 Si from John Musicco and the experience was fantastic. John spent the time to through every feature and detail of the car, made sure the financing terms were clear, and explained all of the warranty coverage perfectly. I am thrilled with the car, and confident that I got the best possible deal from John. If you're in the market for a new Honda, he's your man! Thanks John!

mauro faso

4 plus hours for an oil change .

Robert Hurst

Jesse Miller is the man. He helped us out tremendously. Worked at Honda for 30 years and I will only drive a Honda !!

Pragnesh Desai

Great service! My dealer Hakan is very welcoming and always ready to help. Thank you Hakan and Honda barrie.

Mike Brunner

The only reason they got a 1 star is because I can't give them a zero. The worst experience I've ever had with a dealer. Not just once but every single time I deal with them. After trying to book an appointment for two weeks, which happens every time I need an appointment, I finally gave up and went to Dalt's Honda in Orillia, 30 minutes away. On my last visit they misdiagnosed the problem, requiring a second visit. They don't have their shuttle running due to Covid, but they also don't pay for Uber or taxi's, which other dealers here in Barrie do pay for.

George Korakas

Purchased from Barrie Honda on two separate occasions and always dealt with sales rep Hakan. He was extremely helpful very informative and honestly he made the experience seemless. Hes always going above and beyond to help his customers and always worked out a good deal. If your going to Barrie Honda see Hakan.

TheMusicisgood19

Went to the dealer to purchase parts for my 2019 Civic around 2:00 on February 17th, 2021. The lady at the parts desk was fantastic and very professional. I provided her my VIN # and a list of parts I needed. Within a few minutes she returned with everything ready to go in a bag and was out the door in less than 10 minutes. Would recommend!

Drew McCoy

Andrea Dawson is incredible!! Extremely friendly, helpful & knowledgeable! She made everything so simple & easy to understand. I highly recommend her if you’re ever in the market for a new vehicle!

Monica Tankard

We really love our used Honda Odyssey that we bought a month-and-a-half ago from Barrie Honda! John was a huge help and took great care of us through every step of the process. He was honest and helpful and cared about our satisfaction. We would recommend Barrie Honda for sure!

John Murdock

Great service, knowledgable sales rep. Great financial manager. Bright, clean showrooms.

Shaun Howard

John Dennis is a very good salesperson. All was completed as promised and on time. Overall an excellent dealership experience

Frank Grimaldi

John was extremely friendly and helpful throughout the day and was a pleasure to work with. We are extremely happy with our purchase on our Honda CR-V The process was great and working with John made the day go smooth! John is the best salesman I ever did business with and Definitely will be buying a car again from there down the road. Honda Barrie is and excellent team. 5 star service all day long !!!!

Don Rodney

My wife and I recently bought a Honda Civic from Barrie Honda, and to say the east, I was not impressed with, John, our salesperson. Although the car is for both of us, my wife uses it for the majority of the time. We told this to our salesperson and he proceeded to barely say two words to me during our two hour visit, preferring to speak only to my wife. Once we had made the deal to lease the vehicle, John introduced my wife to the financial rep. and then looked at me, and said, I quote, "what's your name again?" I should have walked out of the deal right then and there. On the day of pick up John took my wife out to show her the vehicle and when they returned, he did not even have the decency to come over and thank me for the business. i had to go and find him to say thanks, where he reluctantly shook my hand and thanked me. Worst salesperson ever. He was arrogant and condescending. I will never buy another vehicle from this person or this dealership. Time for some retraining on how to deal with customers correctly and not just worrying about making the sale John.

Sheila Raymond

John Dennis was instrumental in getting me a good deal on a used car. Things have been different during the pandemic but he followed protocol and made us feel comfortable. Thank you John!

Halley Peaker

Bought a new Honda civic in 2020. About 6 months in the car wouldn't start so I try booking it in to Barrie Honda to get checked. They wouldn't look at it for 3 weeks because they were more worried about changing summer tires and the good ol' Covid excuse. I need my car to get to work and make a living. Now Im trying to make a appointment to get the oil changed and all I get is the service departmens voicemail who won't call back. I recommend anyone looking to buy a Honda to look elsewhere. Great way to treat it customers.

Dinny Nimmo

I took my CRV in for routine maintenance during the pandemic. When I arrived I found I could not wait for it in the waiting room but had to wait outside. The temperature was -1C and I was sitting on the bench outside when the pleasant young man came out and said I could wait in one of the cars! He started up one of the new cars, turned on the heat up high, turned the seat heat up high and turned on the radio! I was cozy in my own quarantine spot. Thank you for looking after me. Janis Nimmo

Mike

please read all the reviews about this dealership carefully. Sales staff are amazing service department is the worst I've ever experienced. heavily front loaded with useless staff that point finger on owners and not enough mechanics. express lube is 2-3 hours of wait, and appointment times are meaningless. 4-6 week wait for an appointment that is an all day event because you time is meaningless. they overbook service appointments. my appointment today is for 1030 that i scheduled 5 weeks ago the service rep said my car won't be in till 430.

Rod McLeod

We dealt with John Dennis, who was absolutely fantastic! He answered my questions, always followed up promptly, made us feel comfortable and used a no pressure approach to allow us on just focusing on the purchase of the civic. If we need another car we will not look and further than going to see John Dennis at Barrie Honda

Josie Archer

After 7 years with my 2005 Honda Accord, I finally caved and decided it was time to purchase a new vehicle. I was super happy to be set up with my salesman Jacob Steadman, who was very accommodating meeting me around my busy work schedule. He was super friendly, informative and helpful. Went for one test drive in a 2022 Honda Civic Sport and was sold! As this was my first new car purchase, Jacob did an amazing job thoroughly explaining all the details to me and getting my car ready as soon as possible! I would definitely recommend Jacob as a future salesman to all my friends and family. Thanks Jacob!

Sourabh Arora

I bought honda civic 2022 last week from them. Miss Charlene was the one who showed me that car. I was very impressed the way she dealt with me. She was pretty friendly and patient

Tracy Ziegler

I have been a 20 year customer of Barrie Honda. My 2018 CRV needed tires replaced after 30,000km which is a known issue but not a recall with Honda. I dealt with Honda Canada for a tire replacement, which I still was responsible for 50% of the cost. I was told to deal with Barrie Honda service manager Paul Arnold to arrange the tire replacement. As a 20 year client I felt that Barrie Honda should cover the other 50% of the cost due to faulty tires. I have NEVER heard back from Paul until this day so I emailed the manager Rob Walker to try to get this resolved and a week later I still have not heard from him either! I have since bought used tires to get me through the remainder of my lease. This is the WORST customer service I have ever received at any business. I guess a 20 year customer isn't important enough to them. I will never purchase another car from Barrie Honda and certainly never recommend them to anyone else.

Victoria Anne McNamara

Had another really great experience at Honda Barrie today and I am grateful for the wonderful support and knowledge shared by Andrea Dawson, my Honda contact. She was so amazing, helpful and efficient! I am excited to get my new car, thanks so much Andrea!

Jaskirat Singh Brar

I bought Honda Civic Sports model 2022, and I am very satisfied with my purchase, love to drive it, it is very comfortable. Mr. Jacob from sales department explained very briefly about each and every feature of a car, and he is very friendly. Christian Pacey from finance department offered finance at very low interest rate, and my loan was approved within half hour. Overall, I am happy with this purchase.

Randy Heshka

had my vehicle in for brake component replacement and alignment work, I am very pleased with the finished result of the work done. There was an unforeseen incident at the alignment stage, I understood the issue and gave that additional time to complete a very delicate repair. Many Thanks to Aidan Hines and techs for all your work, much appreciated. Look forward to doing business in the future

Taylor Brown

I had a great experience here. Julissa helped me purchase a 2017 Honda Civic , she was very informative and took the time to inform me of all the features and all of my options. Monica helped me understand the finances and all of the options I was able to get and elaborated on them in great detail. The staff were very polite and make you feel very welcome. The most professional place in Barrie to get a car for sure.

Carrie Smallman

I just purchased a Honda CR-V at Barrie Honda. I love my new car. It has all the features I wanted without a price tag that included stuff I don't care about. Special nod to our salesperson Jenifer Kennedy. She listened to what was important to us and got us the car that met our needs. She was also wonderfully patient showing us all the features when we picked it up. Thanks

Marco C

Went to Barrie Honda for the first time since moving to the Simcoe region for service on my civic. Spoke to Linda, who was very pleasant and helpful and processed my appointment right away. Went in for an oil change and got the car back with 30-60 minutes. Excellent service by the entire Team. Will definitely go again.

Amanda Puffer

When I needed a new car Quinn Graham was excellent in helping me find a suitable vehicle and answering all of my several questions. He was knowledgeable about all of the vehicles and has excellent customer service!

Tom Ploeg

A month ago i unfortunately got into a vehicle accident a needed another Honda cr-v . I went back to Barrie Honda were i bought my first one. I had the pleasure of working with Monica again and salesman Ken lawson . I like to thank you both for your patience with my situation. I highly recommend Barrie Honda for your new and used car needs.

Samantha Taylor

When I was in a car accident and needed a new car in a hurry, Erica found me exactly what I wanted for the right price! This was my first time being away from my family and buying a car so I was pretty nervous. But Erica talked me through every step of the way, answered all my questions and even followed up to make sure I was happy with everything. Thank you so much Erica for making my car buying experience a great one!

Your Fan

If you live in Barrie don't buy a Honda. Honda needs to step in and remove the management from this dealership. Their attitudes permeate down to the employees and that results in a poor quality service. When they brag how long they've been running the place it's time for a change.

Eric Engelsman

Just an awful dealer to TRY and do business with for anything regarding parts or repairs.. First issue is trying to call into the place is notoriously bad, I asked multiple people I know if they had the same experience and they’ve had it for years, so not just a covid thing. Nobody answers the phone, and the 2 times I did, I got transferred elsewhere to a voicemail. And nobody has ever called back on a voicemail and I left at least 4 with 3 different desks. You have to go in to get anything done. Second, they won’t do damage repairs with insurance? Told me they’ve never done that before and referred me elsewhere, I just needed a headlight replaced. When it wasn’t insurance they gave me a quote no problem, then I said I was going to get insurance to cover the cost they turned around and said no. Third, blatant paid reviews on google… avoid this place for maintenance and repairs.

JoHanna Hartnett

Bought new Civic here and want to compliment staff on their service. Especially Charlene whose customer service is amazing. Also Hunter and Cierra. Very nice and professional ladies! Thanks Jesse for arranging the car. Love it!

Raechel Roberts

Could not be any more please with my experiences at Barrie Honda. Tom McLennan has always been a pleasure to work with, very attentive and thorough when reviewing information. Makes the process of purchasing comfortable and reassuring. I will definitely be recommending Tom and Barrie Honda to everyone who is shopping for a vehicle!!

Ian Dunville

Bought two vehicles through John Dennis. Great experience overall! If we need another Honda, we are going through him.

Dean M

I recently purchased my 2020 CRV through Quinn. It was my first trade in and he was extremely helpful throughout the entire process. Even after the sale he consistently kept me in the loop about my appointments and accessories. Definitely appreciate his service!

Kelly Jeremy

Set up my appointment for 8am through email as Barrie Honda will not speak on the phone. I told them i will be waiting and wanted to be one of the first cars looked at. The vehicle was scheduled for just regular maintenance. Not a big job. Dropped vehicle off at 745 am day of the appointment. Went for a walk and returned 1 hour 45 min to find my vehicle still parked in the same place. Asked how long until it will be looked at, said we need it for the day we’re really booked up. How about not over book and when someone books a 8 am appointment it means 8 am appointment and not all day. Totally unexceptable. Will now try Bolton Honda

Reyhan KUMLUK

I had a wonderful experience at Barrie Honda thanks to my sales consultant Hakan Olcay! My husband and I were confused, hesitant, and nervous when we first entered the store since we had different opinions. Thankfully, Hakan was very professional, super-knowledgeable; and understood our family needs. As a result; we got the best option for us! For sure, we will be back for the second car next year. Thanks, Barrie Honda, for the outstanding service!

Ashley-Krystal Carter

I had the pleasure of meeting Erica Paksa at Barrie Honda Used Car lot. I came in to look at a Civic for a second vehicle. She made sure to ask me what I wanted in a vehicle and what I needed in a vehicle. She took the time to show me multiple cars that were in my budget so I was able to grasp the differences between models in relation to the year of manufacture. She is amazing at her job. She made me feel comfortable, there was absolutely no pressure. If you are in the market for a new-to-you vehicle, I truly recommend Erica. Her beautiful personality really gives you that needed rapport when making such a large purchase.

khai toh

Took my Odyssey in on Nov 10/20 for regular maintenance and two recalls. At about 3 pm or so, I received a call saying the car was ready for pickup and all work completed. Trusting them I got there, paid the bill and drove home. On reviewing the bill at home, I noticed that only one of the two recalls was completed. The second recall work was not mentioned. It’s annoying to notice this, and no one at the dealer had the courtesy to let you know. When I called the office, i get the usual message about staff shortage due to Covid 19, and I couldn’t talk to anyone. I sent off an email, and there was no reply. This dealer is no longer the greatest....will look for other options.

Jessica Pattimore

Such an awesome experience! Was my first time buying a car from a dealership and it was absolutely great. Monica in finance was super relatable and made me feel comfortable immediately. Jason helped me find the right car and I felt absolutely no pressure - he was genuinely interested in making sure I was happy with my purchase. Those two together are the dream team! Thanks so much guys!

Nancy Methot

I had the pleasure of buying a crv touring from Andrea. She was patient and helpful. She would always respond immediately when I would reach out with questions or concerns. I would recommend she without a doubt. She gets a 5 star. The service department not so much. I've been there twice with my 2020 demo model. 1st appt I arrive and I'm not in their schedule at all. I asked them to look at a few things and said they were fixed and fine but not so. The second visit I had an oil change which they need the car for the whole day???? Very inconvenient. They did not reset the oil life and again I asked them to fix a squeek in the back door handle on driver side and they said it is fine but still not fixed. I will fix it myself. They seem disorganized and not overly helpful. Not a good start to our relationship. Up one reading all the reviews all these issue seem to be the norm. Not good. Thanks so much Andrea

Paul Koopman

After months of searching for a new suv we stumbled upon Barrie Honda and felt right at home. John Dennis knew exactly what we needed and we couldn’t be happier. If you want a humble sales rep who isn’t pushy, understands the importance of what his clients need, then he is your man. Thank you so much for our awesome new suv, she is beautiful.

Crystal Shortall

Barrie Honda was a great choice for us when purchasing a new Honda vehicle. Our sales rep Adam was very helpful and was able to find us a vehicle to suit our needs within our price range. 5 Star experience without a doubt!

Stephane Ouellet

Scheduled an appointment at 8am. They let me know 3 hrs later that my Pilot is not in yet and its not before another one hrs... But they have time to drink coffee, eat donuts and have fun behind the counter when the customers miss other appointment...

A Clunies

Had my winter tires installed on my car. Service was excellent. Staff was very helpful and were tremendous in observing health protocols related to the COVID-19 pandemic.

Jennifer Morrow

Great service today, per usual, from Barrie Honda! Our service advisor Linda makes the whole experience so easy! Efficient communication, fast service and always super friendly! Thank you Linda for taking such good care of us!

Adria Edwards

Was an excellent experience! Jesse even made sure my car was ready early because of an apt that came up! Easy process! Thanks guys!

Katie Mooress

Thank you so much John Musicco! Definitely ask for John if your looking into purchasing a car. I purchased a used car and John walked me through everything about the car which was very useful and I appreciated it. He was very nice and professional!

Jonathan Harper

I came in to test drive a new Honda Civic two weeks ago with John Musicco. I found him very friendly, thorough and honest, and more interested in getting me a good deal than in a quick sale. I have owned Hondas for 17 years and this was by far my best buying experience. When I picked up the new car, he took his time to thoroughly go over the digital controls. It was not a quick 5 minute run down, and answered all my questions. I really appreciated working with John and would highly recommend working with him.

Philip Drew

My experience at Barrie Honda was a great one to be honest. I was met by Jacob who was completely helpful and worked with me to get my payments to something I could afford. I really appreciate it which is why I’m writing my first ever review. If you are looking for a Honda I would have to highly recommend Barrie Honda and Jacob specifically.

Gino M

Everyone acted like no one wanted to work. Waiting for everything.so disappointed

Dave Kelly

You are no longer able to use the express oil change here. Management has not bothered to update their website to reflect this change. Good waste to the start of a day. How many others must have already expressed this to your service desk? Stop wasting people's time and update your site please.

janet dawson

I bought my Civic at Barrie Honda. I had a wonderful experience with Andrea Dawson during the purchase process and have enjoyed two years of exceptional service with Amit for 2 years while maintaining my vehicle. Would recommend Barrie Honda to anyone!!!!

amber atkinson

Where do I begin? Aran and Jesse got me the car I wanted super quick. They are very friendly and knowledgeable. They explain everything through and through and even after the purchase is over still tell you not to hesitate to call. I would definitely recommend buying your next car here!

Robert Talon

I got a car from John Dennis at Barrie Honda and was very happy with the whole experience. Thanks John and everyone at Barrie Honda.

Bruce Davis

I have dealt with Barrie Honda for many years and have bought numerous vehicles there. For several years I have dealt with Hakan OLCAY in Sales. He is very genuine and trustworthy and is never too busy to help me or my family with no matter what inquiry we have. Ten plus STARS.

Susan McGraw

My experience with Salesperson Jacob Steadman and Jenny in Financing was amazing from start to finish! Jacob was friendly, professional, knowledgeable about the CRV I wanted. As well, he seemed genuinely excited about getting me the vehicle I wanted in the time frame we discussed. He explained all the new features that were upgrades from my last CRV and made the whole car buying experience seemless. Jenny in Financing was equally great to deal with. She went over all my options clearly and explained everything. She was also professional and friendly and answered every question I had. It was such a pleasure to deal with Barrie Honda. That's why I came back a second time!

Hakan Olcay

I recently had service at Barrie Honda. All was done as agreed. Linda is a great advisor. Always friendly and takes the time to explain what is being done.

Valerie Wood

John Dennis made our car buying experience easy and fun. He was knowledgeable and picked good safe cars for our daughter. Miigwetch John, we cannot wait to work with you on our next car buying journey.

Annie Richards

I have used Honda for service and buying vehicles for many years. Barrie Honda has always stood by their work and their product. Appointments are usually on time and they provide transportation if you want to shop or return home. If you choose to remain at Honda while your car is worked on they have a nice clean sitting area with free refreshments provided. All the staff is friendly and helpful. Including the shuttle service drivers. The final touch for me is that they always wash my car, free, after any service. Keep up the good work Barrie Honda.

Sven-Erik Paloheimo

My wife and I were in the market for a used car and visited Barrie Honda. We had a great experience with Jesse Miller and would highly recommend him and Barrie Honda.

Dave LeMay (LeMayzing)

This was our first purchase with Barrie Honda and their customer service is fantastic. Our sales person Julissa, was very knowledgeable about all the features the vehicle offers. She went above and beyond to ensure we had a comfortable understanding of how everything worked when we took possession of the vehicle. Monica in the finance department was also very helpful and properly explained all the fees associated with purchasing a new vehicle. She took the time to explain the additional upgrades but in a low pressure atmosphere. This made the experience more enjoyable. I would recommend this dealership to anyone and would suggest you ask for these employees when looking to make a purchase.

Alex McRae

Had a genuinely good experience with Quinn and team at Barrie Honda. At the time I was wanting to purchase my new 2020 Civic Si Coupe, Barrie Honda was the closest dealership that had one in my preferred color. Being 5+ hours away in Ottawa might have made the purchase process a hassle, however Quinn responded very quickly to my requests and questions over text prior to purchasing what for me, is a special car. No BS, no painful upselling, I knew exactly what I wanted and he was respectful in that regard. Car & Quinn were waiting for me as soon as I arrived and it took maybe 15 minutes to complete the paperwork before I was driving off the lot since Quinn had helped to ensure I had everything done prior to making the drive to Barrie. Not usually the type to leave reviews however the attention to client service was noteworthy in this case. Thanks again Quinn, loving the car sofar by the way.

Bryan Lavallee

I was helped by John and he was incredibly professional and made my first car buying experience a breeze. I had done some homework before going in and he never tried to push me on anything. He was happy to help me figure out financing options over a lease and explained all the different types of warranties. It was a great experience all around. Would absolutely recommend anyone to go and talk to John. He will do his best to get you to where you want the cost of the car to be.

Michele Boileau

Fabulous experience!! My son met with Jessie Miller for his first "new" car purchase. Jessie was informative and super patient with him. My son came home super excited and we returned a few days later to make the purchase. Jessie was patient and answered all of our questions. We then saw Monica to complete the financing. These two are fantastic! They treated my son respectfully and explained everything and ensured he understood. I'm not sure who was more excited for this purchase....my son or Jessie and Monica. First time buying a car is a big deal and Jessie and Monica made it a great experience! No more rust buckets for him.

Amanda Donovan

Monica Pereira was amazing. I recently purchased a new 2018 Honda civic from Barrie Honda and Monica was amazing in acquiring my financing and ensuring I understood all aspects of the paperwork. I would highly recommend that my friends go to Barrie Honda and have the excellent experience of being able to work with Monica in order to purchase a new vehicle.

B

If you have money to spare and you like things to be unnecessarily complicated take your vehicle here. They assume everybody has no clue about autos and so they spin their web. I recently brought a very defective tire in and their solution was buy a whole brand new set of 4. As a Honda employee for over 20 years this dealership is truly disappointing.

Danielle Sinclair

John Dennis was extremely helpful while choosing the perfect car for me!! I am extremely happy with my car and John made the process very easy!

H

Terrible experience. Don't go there. They don't receive phones. When i got there on the morning of Sep 29 for oil change, there was only 1 staff there who kept talking on the phone, totally disregarding my presence for 10mins until next customer showed up. Finally he answered; For oil change, you have to leave your car for the day and should come back the next day for pick up. No shuttle nor uber service. You can make a booking for oil change, still you can pick up your car the next day. Then, what is the point of booking? Terrible car dealership.

Maguire Boucher

I had a great experience with John Dennis. He made my first time car buying experience easy and enjoyable. Thanks John!

Conrad

I've owned many new cars over the years and I have to say hands down the best sales person I've dealt with is John Musicco. He is a straight shooter and works extremely hard with your best interests in mind. It was truly my best experience in buying a car and will continue to deal with John in the future. HE IS THE BEST!!

Donna Wright

I came to Barrie Honda interested in 2 used Honda cars. I can't say enough good things about our salesman John Dennis. John didn't pressure me into looking at other cars, going new, or upping my budget. When I had difficulty making a decision he didn't try to make the decision for me or push me into making a decision. We sat down, had a very friendly, easy going conversation and, after driving both vehicles a 2nd time, I made my decisions. The whole experience was stress free and enjoyable. If you want to purchase a vehicle with no pressure, no stress, and enjoy the experience, go see John Dennis at Barrie Honda.

Taylor Francis

Jacob and Christian were very helpful with the buying process. They made it a very quick and painless process, and I am glad to have had the positive experience. I would highly recommend considering Barrie Honda for your next purchase!

Ryan S

Buying a car is one of the few things that is stressful and exciting all at the same time. I want to thank Tom (Mclennan) for making this car purchase the best one yet. He knew what he was talking about, helped to answer my questions, and made us feel so comfortable using good humour during the process. Go see Tom - you'll be thrilled you did!

Ken Frederick

I had a great experience using Barrie Honda. I had Erica as a sales person and she was extremely easy to deal with. Polite and very knowledgeable about the vehicles, options, pricing etc . I would recommend her and the rest of the Barrie Honda team to anyone looking for a vehicle.

79 Bandit (‪79Bandit‬)

Went in to get an oil change and to get winter tires installed. I told service rep that I purchased new wiper blades in September and they were terrible. He told me after inspection that they were fine. They were not! I went back and went directly to parts, they gave me new ones at no cost. This time I put them on myself, and they are perfect. Tells me that they were never replaced in the first place. When I went to pick up my car for the oil change/ tire installation and brake maintenance, I was asked by the service rep if I felt shaking in my steering wheel when I applied the brakes. I said that I did not. He then said “Well, we machined them for you, free of cost”. Fine. But, when I looked at my bill it stated: *Customer requests technician test drive and check for steering wheel and seat shaking when braking after driving for a while. I NEVER SAID THIS! Due to this and the wiper blades, I will take my business to either Orillia or Newmarket from now on.

Matt Pagano

I have been a Honda driver since I started driving, never had an issue with my civic until I tried to make a warranty claim for my wheel and rim. I purchased extra warranty coverage for it but what I was told was covered and what was actually covered was apparently different. I was told I was going to receive phone calls and left messages twice with no call back. Had to go into the dealership to check on the status of my claim and the service advisor I was dealing with was incredibly rude. I definitely will not be taking my vehicle here anymore for services or issues.

Alex Geissler

I made an appointment to see a car on their lot and when I arrived the car was sold. I took a day off and drove 2 and a half hours each way to come see this specific car and it was sold 2-3 days earlier. Nobody there could give me a 30 second phone call to tell me that the car was sold?????? The sales manager didn't tell me who he was at the time and made up some story about talking to the "sales manager" when I said how upset I was about the fact that nobody called me. He obviously didn't want to deal with the situation. There was also no offer of any compensation for something that was clearly a mistake on their part that ended up costing me time and money. I think offering to pay for my fuel for the trip would have been at least some compensation for their mistake. I will be looking elsewhere for my next vehicle and recommending that others avoid this dealership based on this experience.

Arlene Lackie

Would recommend asking for John Dennis used car sales, knowledgeable, personable and made the purchase simple. Thanks John

J Houshan

I highly recommend Hakan to anyone who’s looking to purchase or lease a car from Barrie Honda. Hakan was extremely knowledgeable, professional and made me feel comfortable in deciding on the choice of car I was interested in. The customer service I received from him was exceptional and much appreciated.

Hadi Fleifel

I recently visited Honda Barrie with my dad looking for a car for him. Adam Chamot greeted us in the used car section and assisted us with everything. He was very knowledgeable and was able to help us with new cars as well. He was very honest and friendly and seemed to genuinely want to help us find the right car for his needs. I highly recommend checking out Barrie Honda

Alicia Borland

I am in the market for a new vehicle and am doing some serious research and visits to the dealerships in Barrie, one of them being Honda. I was very pleasantly surprised how professional and knowledgeable Tom McLennan was in my visit. My family has always loved their Honda's and I honestly wasn't sure if I wanted another civic. Tom helped me decide though. Thank you!