Reviews of Boyer Chevrolet Buick GMC Bancroft Ltd (Car Concessionaire)

Lori Moore

Very accommodating service department. Had a battery issue come up and so dropped in on a Friday afternoon. They could have just replaced it but took the time to check everything out. Not the battery but thorough testing to send me on the way for the weekend with some confidence to make it back to the dealer near home after the weekend.

Dominic Nadeau

Great,friendly, helpful, employees? Great service and communication..

chris meloche

Very happy with the salesman

Grant Gooley

If you are looking for a class act dealer, Boyer auto group is the way to go. I bought a brand new Equinox and the experience was easy and straightforward. The way a car deal should be. Thank you to the technology expert for showing my wife how to use all the fancy options and management for making this a breeze! I'll be buying my next ride at Boyer forsure!

zoltan urban

Nice new place good selection of vehicles but the sales staff is just not for me. No people skills what so ever. Feeling sorry for the owners. Or maybe they are part of the problem. Lack of supervision.

Kevin Hewitt

Best dealership I have ever dealt with. I am from Toronto with a cottage in the area. After an emergency repair that was handled quickly and at a great price I became a loyal customer of Boyer in Bancroft. I buy all my vehicles here and I highly recommend them to all my friends. Trust them, they will take care of you!

Doug Given

Thanks Ryan! You guys Rock

Patricia Carrol

clean nice welcoming place

Joshua Kubinec

The service department seems to have their act together. We bring our work vehicles here for certain repairs and it's all been taken care of in a professional way.

Leah C. Mearns

Very helpful with any questions or concerns

Lee Lee

Looking at vehicle but closed

John Ostrovsky

Tom got my truck in for service promptly and courteously. Thanks Tom.

Wayne Browning

What a team. Placed me in new used vehicle over nite...so happy with the expereince thaanks to Rachel & team

Kimberly Boermans

As a dealership.. I guess they are like any other, they want to sell the cars on the lot. Eric from the service dept is fantastic, very helpful EVERY TIME ( and we are talking about every 4 weeks from date of purchase ) our 2017 Traverse ( purchased May 2018) went in to be fixed. Warranty was up first week of Sept 2019.. side mirrors stopped folding in properly 2 days later???? Now my nice CHEVY is sitting frozen in my driveway... and it seems to be more than the battery! NEVER will I purchase a CHEV/GM car again. Have a wonderful drive to work everyone ... the walk from my place in Tory Hill towards Wilberfore was chilly at -25.

Brad Barker

Great place for sure, was 1 hour into our road trip to Cochrane on a Saturday morning and picked up a nail in Bancroft they managed to fit us in and get us all patched up and on our way in less than an hour!! Thanks to the great service team here!

Lee Bay

???? Booked an oil change and a check for a suspected wheel bearing squeal. They took me on time, found it was 2 wheel bearings, determined it was under warranty, fixed the problem and had me on my way quickly. Staff are friendly, engaging and efficient. I used the free wifi to get caught up on some laptop work while I waited in their comfy lounge area. The only thing that would've made it better is a footrub-while-i-wait service ????

Erin Browning

We always get friendly wonderful service

James Forde

I'm quite fond

Pawz4fun

Great service team. Online booking of service appointments available.

Stephen Kalyta

Great folks, friendly, like a family. Not at all pretentious

Cabin-luvr 279

Just a basic GM dealer. Nothing fancy, just simple sales and service. Polite staff, prices are same at every dealer. Drawbacks are none of the extra services that make city dealers much more attractive. For example, no car wash, no 40 point inspection, fluids aren't topped off as part of service, and not much in the way of parts.

Grants Bancroft

Great curb appeal, top notch customer service.

Stan Quesnelle

Sales and service are the best

Earl Liverseed

Need a car ask for Pat

Amy R

Great guys

Mike Cunningham

Always friendly and courteous. Competitive pricing.

Mel Grills

Went to talk about purchasing a vehicle...talked to Ryan asked about said vehicle...didnt know the price when asked for total said thats paperwork..just lost a sale as they dont seem to be interested in doing any work...try to buy local and support but guess they dont want it

Barb Sockovie

Friendly, knowledgable, trust worthy staff.

Gail Ross

Awesome service friendly staff and reasonable rates.... I refers all my out of town guess to them when in Bancroft.... Love this place and love the staff

Elizabeth Pierce

James Forde provided excellent customer service. We are very satisfied with our Buick and the care we received during the process of purchasing our vehicle.

Perry Fransky

Very good service

Barb Crowder

Even though they were quite busy they were able to squeeze us in for the e-test. Comfortable waiting area with coffee.

B M

Service department need for approval

Amy Millar-O'Reilly

Not Good

Mike Carroll

Great service. Great people. Thank you!

Exploring North America

Consistently good service. Polite and friendly staff

Robert Jenkins

What we thought was a disaster was barely a blip on our holiday. Tom from service was so great in helping my family and I and really went above and beyond in getting us back on the road. Tom and the dealership far exceeded our expectations! Would recommend to anyone.

Doug Given temp

Thanks to Ryan and his awesome team at Boyer's for the new ride! A great experience. You need to buy your next vehicle here!

Shelby Mather

Quick fast excellent service, I was having issues with my car for awhile and my local dealership would not do anything for me and ran me out of my three year warranty and the problem I was having was covered but still my local dealership would not help me untill I called Bancroft they had me in within a week and I pick my car up today. I am so happy with the service at Boyer Bancroft. Thank you.

Sharne van Onselen

Excellent service, very friendly helpful knowledgeable staff

Andy S

Friendly sales, easy to talk to and really worked to get me the best deal possible. I bought a certified pre-owned Cruze for a great price, and they made sure I was comfortable through the whole purchasing process. I would highly recommend them.

F H

Got a face to face verbal and written quote on a new vehicle. One working day later, we phoned to accept the deal only to have them phone back half hour later to say they undercharged us and need $2000 more. We were sooo disappointed and shocked and offered to split the difference and pay $1000 more than original quote, but apparently we were'nt even worth a phone call back to discuss our offer. Will never darken their door again as they have no integrity. Bought at another dealership, same vehicle with more options for same original price. So their loss was our gain.

Brandy Unruh

Amazing dealership, amazing experience buying our new to us truck. Ryan Harvey was great to deal with, communicated with us with urgency & worked out a deal within an hour. (Everything over the phone as we are in Niagara). Casey (Finance) is awesome, financing was smooth & quick, she was fun to work with. Met Ryan (Manager) when we picked up the truck - so professional. We absolutely love our new truck - she's a beauty! Truck was full of gas on pick up & Mike even got a new GM hat. The best experience we've ever had purchasing a vehicle. I will be doing the 4 hour drive to purchase my next vehicle at Boyer's. Highly recommend.

Kathy Foote

Great service

Wayne Davies

I own a New Buick Encore AWD! AWD doesn't work! Brought it in for service here! No parts! Will take a week to get part to fix awd! Now going on 3 WEEKS!! STILL WAITING!!! They don't like to do warranty work! Especially if you got your car somewhere else! Next time I need a New Car I'm buying a Dodge!

garry quibell

great place to buy a vehicle on my 4th one 2021 denali gmc PATRICK is the best I nominate him for salesman of the decade

Dianne Morrison

Did a needed job for me but when the part they put in failed I had a long and difficult time with getting my money back. The service person was polite and friendly. It was the way things are run over all that was of concern. I am used to my GM dealer in Kitchener being run much more efficient. I have had other work done in Bancroft when I needed to and had no problems.

Bob Biro

I like the service advisors. Good people

Halie wilson

First time buying a car. Patrick was so helpful And knowledgeable! Definitely would tell people to go talk to him!

Jeff Mackie

My experiences dealing with the Boyer Bancroft team has been amazing. Top notch service and they go the extra mile for their customers.

Pam McLaren

Love my chevy

Robert Desouza

Very happy with the service and would definitely recommend it to others looking for good service and exceptional staff.

kyle skidmore

Was out there the other day and they wouldn’t even look up the prices on for tires, not impressed guys