You have all the feddbacks of people who have information of the products and services of Sherwood Park Toyota (Car Concessionaire) in the area close to Alberta (Canada).
Now this business has a score of 4.5 stars over 5 and that score was based on 127 reviews.
As you can see its rating is almost the highest, and it is founded on a very high number of scores, so we may think that the score is very reliable. If many people have bothered to leave their score when they've done well with the business, is that it works.
You know that we do not usually bother to write feddbacks when these are correct and we usually do it only if we have had a problem or issue...
This Car Concessionaire belongs to the category of Toyota dealer.
These reviews are for Mr. Syed Ahmad at Sherwood Park Toyota We are very to please with Mr. Syed and his courteous services. He worked with us throughtout the deal and made it happen in our favour. We are pleased to have our Toyota Tacoma. We are sold and down for referring our best contacts and friends. Thank you Syed!
Tyler and his team have been very helpful and accommodating with our busy family schedule to help us find the right vehicle for us. He has patiently taken the time to help me with with the many questions I have with my new 4Runner. A very happy customer!
I'd like to thank Tyler at Sherwood Park Toyota for the great experience. He definitely went the extra mile to ensure I had everything I needed. The purchase went smoothly and I was out the door on my way home.
I just purchased a used 2016 VW Golf from Sherwood Park Toyota on Saturday the 6th of April. On Friday the 5th of April I arrived at the Dealership as I had done a search of used vehicles and felt I had found one that would suit my purposes. On arrival Jonathan Armstrong the Pre Owned Sales Manager introduced me to the salesman Jonathan Cresta. I explained to Jonathan Creston why I was there and what specific car I would like to test drive. On return from the test drive Jon and I went over a myriad of details with regards to vehicle history, vehicle inspection, balance of factory warranty, and a host of other questions that I had. At this point I was introduced to the Pre Owned Sales Manager Jonathan Armstrong. Jonathan provided clear details as to the purchase price and what I could expect as a final price for the purchase of the car and was careful to explain that the final price would be determined with the Finance Director. As I was satisfied with the car and with the price I chose to put a deposit on the car to hold it, it was at this time that I met the Finance Director Jalal Redwan. The deposit went smoothly and we agreed that I would come in on Saturday to finalize the purchase. I then went back to the salesman and Sales Manager to discuss the arrangements that would be required to take possession of the car on Saturday. On Saturday morning there was a flurry of texts from myself to Jonathan Cresta asking numerous questions. I can honestly say that his dedication to me and his quick responses were indeed outstanding. Some of my questions required the Sales Managers input and Jonathan Armstrong provided those answers in a lightning fast manner. This dedication and commitment to sales was a outstanding experience in itself but there is more. On arrival at the Dealership both Jon's greeted me, At this point in time I knew that the purchase was going through and I went back to Jala the Finance Director. Jalal guided me through the reams of paperwork that are a necessary evil in the purchase process with a calm and helpful demeanor. He explained the various options for extended warranty etc and after all was said and done he had me on my way after approval of the loan on favorable terms. Back downstairs I went and it was then that I received Dealership plates as I did not have my own plates. It was agreed that I would come in on Monday to return the plates and finalize any required details. On Saturday I drove off the lot with my new car feeling confident that had purchased a car at a fair price given the low kilometers and showroom condition which the car was in. I was confident that all those I had dealt with at the dealership were serving me with my best interests in mind. Now a bit about myself so that you who are reading this can feel comfortable that this is not someone making this review up. I am a 22 year Veteran who served in Her Majesty's Canadian Army from 1977 to 2000. I was during my service demanding of the troops who served with me. My expectations and demands were to strive for excellence in all areas of being a professional soldier. If the solder performed well then I readily recognized his attention to detail and told him so. If his performance was substandard I brought his shortcomings to his attention and guided him on ways to improve. To this day if a company proves to me that they are worthy of a favorable review or reference I gladly, as in this case post one. Conversely if I have a negative experience I will with all certainty post the details careful to include the facts and not the emotions. So finally, my experience at Sherwood Park Toyota was an outstanding experience. I would recommend this dealership and the following people in purchasing a vehicle. Jonathan Cresta, Salesman. Jonathan Armstrong Pre Owned Sales Director and Jala Redwen Finance Director. Perseverance! Sgt (retired) Rod Loesch C.D.
Tyler and Jo assisted me with a quick response to my inquiry that made my decision to get this dream car. Awesome service guys to all Sherwood Park Toyota staff. I highly recommend this dealership.
I just purchased a brand New RAV4. The dealership was nice and inviting and everyone there is super friendly. My salesman, Les Kohn was very helpful and respectful and took the time to listen to what I was looking for. He didn’t try to pressure me into buying something I didn’t want. I never felt rushed and was encouraged to take my time to make the right decision. Les took the time to show me all the amazing features of my new vehicle and made sure I was comfortable with it before driving it home. I know that If I have any questions or concerns, he will be more than happy to help. I highly recommend Sherwood Park Toyota if you’re looking to purchase a vehicle. I love my new RAV4! Ask for Les, you won’t be disappointed, he will find you the right vehicle at the right price!
This is the second vehicle we have bought from Sherwood Park Toyota, I live out of the area and tried to buy closer to home, the service, the professionalism and the friendliness just wasn't present elsewhere..... Frustrated I called Chris Kambeitz and straight away I felt at ease, he assured he could help me. Slightly used fit my requirements better this time around so Blake made sure we were set up and Carmen in finance made sure everything was taken care of in that department. I actually feel like I am dealing with friends at Sherwood Park Toyota, not just folks trying to sell me something. Thank you for reminding me buying a car can be fun, moving forward you will always be my first call!!!
I have a brought my 2021 Highlander from Hitesh Mankotia, he is very nice, polite and a family guy. He sold the car almost his cost.
I bought Toyota RAV4 2014 Limited AWD during August 2021. I received wonderful service from Hitesh (Sales), Karan Vij (Sales), Karan Singh (Finance). All of them provide us a very tremendous services all the way to receive the car. I wish to buy the 2nd car from Sherwood Park Toyota.
(2021) We bought another vehicle from here. As usual Chris was helpful. Blake and Carmen were great; good customer service. We had a pleasant experience. (2015) Chris Kambeitz is always great to speak with. He appreciates his customers and does what he can to show that.
I used to tell everyone that Sherwood Park Toyota is the best dealership. The purchase experience was really good and the first year of ownership was also really good in terms of service. After a while, the increasing prices and the gouging on the cost of small services has left a bad taste in my mouth. A wheel alignment which used to cost $120 now costs $150. And their price match guarantee, is nothing but a poster to bring you into the dealership. When I asked them to price match some tires from another place, I was told flat out it could not be done. If you know absolutely nothing about cars, and you bring your car here for work, you will more than likely get the work you ask for but expect to pay much more than anywhere else. $40 to simply check my alignment for example where as the Toyota dealership in Calgary checks them for free is simply unacceptable.
Tyler made the experience of buying my vehicle a dream. He went above and beyond to make sure all my needs were taken care of. Hands down best vehicle purchase yet!
My Dad recently purchased a new truck at Sherwood Park Toyota, and he cannot stop raving about how good the dealership treated him. Very fair trade in value, and no pushy sales tactics. The salesman Matt went above and beyond, making the process as seamless as possible. Would 100% recommend this dealership, and its staff, especially Matt T.
We are very satisfied with our experience at Sherwood Park Toyota. Jordan Gill found the vehicle we wanted and communicated along the way. He beat the best price we could negotiate in Alberta and found our car in the colour we wanted.
Both Karan and Ayman are really great and helpful to their customers. Great experience with them fully satisfied with the service team as they helped met get exactly what I was looking for.
Excellent service we are really impressed in the process of buying our new vehicle, the staff was absolutely helpful and patient in the whole process, especial thanks to Jatin, Sherry and Joe who made us feel very comfortable definitely we will come back you guys are the best. Thanks Sherwood Park Toyota.
Tyler helped me find my Volkswagen Tiguan, the perfect vehicle for me! He was very professional and kind and made the whole process very easy. I couldn’t be happier!
We worked closely with Tyler at Sherwood Toyota through the whole shopping process. The service was very courteous, upfront, and professional. Would strongly recommend Tyler and his team to anyone looking to buy.
I came in not fully sure what I wanted but Josh was so helpful and had excellent product knowledge. He attentively listened to all of my wants and needs, and successfully found the perfect car for me. He was also very patient during my visit and followed up with me to make sure everything was great. I will definitely go to him again!????
Mike and Freddy were fantastic to work with and worked hard to get me the best deal possible. My car buying experience was excellent. I highly recommend Sherwood Park Toyota.
I got my new Corolla from Sherwood park Toyota. I dealt with Sas. I would highly recommend them, very easy to deal with, very happy and satisfied with the service. Jalal and Eli were also great. Got my winter tires put on in the service centre and also very satisfied with that service.
Blake (the one with the gorgeous blue eyes) was absolutely wonderful, and professional. Answered all of my questions, which made my decision easy. Can’t wait to come back for my nexts car.
I highly recommend Jordan (The Bowtie Guy) Gill in the new vehicle dept. He was knowledgeable and professional. I have purchased many new cars and have to say Jordan takes the stress out of this process. I hope he is still there in 5 years for my next new purchase.
Went in to look for something different that was more family friendly and was paired with Blake to help us out. Blake was prompt, informational, intentional and listened to our needs. He made sure we were happy and received that vehicle we wanted. Anytime I had a question he was quick to answer, even on a day off! On day of pick up he helped us get to know the vehicle and ensure that we left with no questions! Exceptional experience from Sherwood park Toyota and all of there staff! 10 stars!
I had an amazing experience purchasing my new RAV4 from Zak. He was very welcoming and patient from the get go. There was no pressure whatsoever in pushing us to buy a vehicle. Jo the sales manager was also amazing and made sure we were satisfied with our deal before going any further. We were given a breakdown of our pricing and treated with respect throughout. Would highly recommend you ask for Zak on your next visit to Sherwood Park Toyota for a stress free and easy experience!!
I brought a brand new 2021 Toyota RAV4 XLE. Purchase when smooth, the delivery was quick. Jordan Jill in sales was wonderful and Karan in finance as well. the overall experience was great. I would recommend Jordan to anyone who is interested in buying a vehicle. Thanks again.
I recently drove away from Sherwood Park Toyota in a ‘21 RAV4 XSE hybrid. I absolutely love my new ride, she’s a dream. There’s a high demand for these vehicles and I was having trouble finding what I wanted. The team at SPT was able to get it for me much faster than anywhere else AND they had the best pricing. Well worth the drive from Calgary! I tip my hat to Sakky and Sastri for making the purchase so smooth and to Douglas McCarthy for going above and beyond on my behalf. Very happy customer!!
We bought our 3 rd vehicle from Sherwood park Toyota about 2 months ago had some accessories on back order. The salesman Jason said he would call when they were in never called of course as they have our money already so why bother. Anyway my wife called and set up an appointment for installation today Jason said they would have a courtesy vehicle for her they did not ,offered to drive her home but said he couldn’t pick her up ? . Also they still didn’t have all the accessories so would require another appointment waste of time. They risked her safety on the crazy Ice roads today could have called and re booked thankfully she made it home safely. Nothing accomplished and I’m sure if we didn’t call they will never follow up on the accessories install as again they already have our MONEY !!!. My next 10 vehicles will be from a place that values people not just dollars. PS. The manager was zero help and hid in his office I’m sure there are better people for that job.
Wonderful dealing with Mike, Mark and Blake. Even flew us out from BC to purchase the car. Fabulous time with them thanks so much
I just bought new 2021 Highlander and Jatin Kapoor provided excellent service as a salesperson. I am very happy with my choice and I would recommend Jatin and his very professional and knowledgeable manager Jo Cariou to every one who is looking to purchase new Toyota.Thanks again!!
I bought a truck from Landon Smits and I had a very good experience. No issues, the financing, the trade in and everything else went very smooth. Landon was top notch!
My experience purchasing a car from Sherwood Park Toyota was excellent. I worked with Gurbir through the entire purchase. He was fast to answer all my questions and helped out as much as he could.He made the car purchase easy by offering a complete walk around of the car. A big thanks to him.
Blake Recently sold me a ram longhorn. Had a great experience. He made it Quick, and painless, he really went above and beyond got me into my truck. Drove from grande prairie, the girls at the front desk were amazing, got me in and out, papers signed and driving away within an hour. Would definitely buy from them again. Thanks again
Tyler was incredibly helpful with all my questions! Im in the market for a new vehicle right now and I'm just doing some shopping around. Tyler made my experience very painless! If i decide to to with a Toyota i will definitely be coming back to Sherwood park Toyota!
Sastri is extremely knowledgable when it comes to what customers want. He is quick and efficient at finding the exact vehicle that would fit any individual or family's requirements. A highly educated and easily recommended Sales Advisor.
Pleasant and friendly environment. None stop coffee, bonus. Test drive was lengthened to support our decision making process. Jatin was patient , professional, and Informative. Awaiting our 1st service appointment to see how that goes .
Thank you so much Sherwood Park Toyota. Tyler and the team helped me pick out a new 2021 Corolla. I will recommend them to everyone!
Stood there for 10minutes and nobody even acknowledges me. I walked right up to a sales person and he was just playing on his phone and ignored me. I stood in front of him for about 2 minutes and he didn't even look up because he was glued to his phone. All in all a great overall experience.
Dream Team- No B.S. gets the job done. 2021 Toyota Highlander XSE Sales: Gurbir Sohal and Steven Phu Sales Manager: Jo Cariou June 10 2021 --------------------------------------------------------------- We recently purchased the aforementioned Suv from Folks who meant business and I know it sounds like cliché but they indeed went out of their way to seal the deal. This was my second experience dealing with this Dealership. I'll be dead honest when I started my research into purchasing this Vehicle, this dealership was probably my least favorite one due to a not so good experience that I observed when my buddy purchase a SUV 6 years back. I met Steven Phu couple of weeks ago for the first time and discussed my family, financial and preferential needs in clear terms to set expectation that I am in no rush to make this purchase until we build a great rapport, trust and above all find a common ground where it is a win-win for both the parties. Steven Phu kept me in the loop and followed up over the weekend to make sure he is there to answer questions whilst i was busy researching and visiting other dealership in Wetaskwin, Cochrane and High River. After getting the "Best" possible price from one of the other dealership i made up my mind to visit the dealership and complete the purchase as in my mind it was practically a very tough one to match or beat. I decided to put down the deposit and complete the purchase with the "Other" dealership and I felt it was morally fitting for me to at least inform folks at SP Toyota that unfortunately I have to take my business elsewhere due to a better deal that check mark all my requirements. Steven was off and I decided to call anyways and I got through probably the best Sales Manager Jo Cariou especially in the car sales industry who acknowledged that the price I was quoting was very competitive. However, to my surprise he decided to match the offer and saved me a trip down south. I decided to see him same day in the evening to talk number and make sure the numbers he is quoting are indeed true. I was greeted by Gurbir Sohal as i walked in and he walked me through the entire deal and he coordinated with Jo to make sure I am not just satisfied with the numbers but also made me feel at ease as I was making a huge commitment in short period. Me and my wife were still hesitant to go ahead and requested some time to think and get back. Jo and Gurbir respectfully listened to my concerns and reasons for hesitation to complete the deal. They addressed all issues more as a friend asking for suggestion than a sales team who is only concerned with their sales numbers. Jo literally asked me what is i can do today to help you make this decision. I was very appreciative of this gesture and it meant that they are willing to go extra mile to earn my business. Ultimately, we agreed and put down initial deposit. Since then both Gurbir and Steven was in constant conversation with me until we got the Suv in stock and the day of handing over the day was an easy experience after all. All in all a great deal and a great team who looked after our interests which is hard to get sometimes. :)
Blake Hopp the salesman was amazing! I just bought my first ever car here, Blake made the environment very friendly and warm compared to another dealership I was looking at. I would highly recommend working together with Blake and the finance manager Josh, they made buying a car fun and exciting the way it should be instead of stressful! Thank you guys so much!
Bought a used truck from Dominique here at this dealership. Someone else had sold the vehicle I wanted to buy just before I got there. However, she was able to find something for me right away as I had come in from out of town. Great service, definitely recommend. The dealership and waiting area was spacious and comfortable too.
I recently went to service my Highlander to sptoyota and the service team is very professional and yet personalized. But amazed with the help from Parts Team, They were super friendly and was really helpful in the whole process. Thank you all, you guys are awesome!!!
I’ve been taking my vehicle to Sherwood Park Toyota for service over the past 8 years. Each time I go in Carolyn welcomes me with a smile and works through all the recommended service to ensure my vehicle continues to run well. She is friendly and very knowledgeable and communicates next steps and timelines so that I can stay informed and that there are no surprises. Thanks for being awesome Carolyn!
We had recently purchased a 2021 Highlander and the service we experienced was excellent. Blake Hopp, our Sales Manager is very easy to deal with, responsive and helpful. I would recommend him to all my family and friends!
Loved working with Dominique at Sherwood Park Toyota! Definitely the best experience we've had looking and purchasing a vehicle. We brought our baby with us and she was so accommodating, depending on weather and she went above and beyond to make sure we were all comfortable.
Doug & Tyler were awesome helping me find a new vehicle that truly fit my needs. I went in with little knowledge and left knowing exactly what I needed. From browsing on their website to bringing my new vehicle home I had a great experience. Up in finance, Mark was great at finding me the lowest interest rate and took his time to make sure I was getting the best payments possible. Thanks guys! What a great place to buy my first new ride!
Jo cariou was a solid salesman and a real solid guy. Helped me get into my new 2022 Toyota Tacoma no BS. If you're looking for a vehicle.. go to him. He will work out the best deals for you!!
I had a great experience buying from Zak the product advisor and Jo the sales manager.The whole process was customer focused, engaged, and transparent. Zak helped me find the right vehicle for myself in a comfortable no pressure environment. All my questions were answered very well. Zak fought to get me the best price possible to meet my budget and his knowledge of vehicles , options, and approach to the buying process was outstanding. Would highly recommend both Zak and Jo for your car buying needs.
Outstanding customer service from the first contact with internet Manager Blake and all the way through finance with Carmen. 5 Stars!
I went into Sherwood Park Toyota to see options for getting out of a lease done by Toyota on the Trail (seriously, never go there) and I was helped by John in sales, he was extremely helpful! With exploring options to get out of the lease and into getting a new vehicle. He had also gotten his manager (Charles) who was a huge help too. The customer service was phenomenal and although I haven't bought anything from them yet and am still in my lease (due to personal choice) they are definitely the best dealership I've been to. John and Charles were willing to show whichever vehicle I wanted and were open to showing different options as well as they actually asked what I was looking for. They gave great effort to help me and if I do end up getting out of the lease and into a new vehicle there is no other dealership I would rather go to. Wish I could give more stars!
Blake and the finance team were very accommodating, professional and considerate to my needs when purchasing my 2021 RAV4 . High recommend A++++
Jatin help us buy our first vehicle together. He was understanding and patient. We had our goal set on a RAV4 and Jatin explained everything with the vehicle extensively. During the purchasing process, like everyone, we were nervous. With Jatin guiding us to the best vehicle for us he helped ease our nervousness and showed that if it wasn’t the right vehicle to not move forward. I recommend everyone to speak with Jatin about their next vehicle. He will help pick the perfect for you. Jatin said “if it’s not the right one Do not get it.” To me, that is exactly the easy going personality that is a MUST when purchasing such a big investment.
Recently purchased a vehicle here & had a very pleasant experience. Blake was a very helpful sales man & super patient with me (which is rare elsewhere). I would 100% go back in the future just to deal with Blake. - also love my new car! Thanks team ☺️
Amazing experience with my friends at Sherwood Park Toyota. They helped me get myself into a 2021 Supra GR! Thanks to Blake in sales and John from finance I was given a great financing option with a great interest and they even hooked me up with some goodies. Cool car, cooler staff???? 10/10 Recommend!
What a great experience, AP was very knowledgeable and guided me through choosing the best car. Chris Kambeitz was a pleasure to work with and ensured we were absolutely happy before we closed the deal. I will be back.
I bought a Toyota CHR XLE premium last week and it was the best decision I’ve made. Jay, the salesperson who assisted me during the whole process, made sure my wants and needs were met and fit my own personal budget. This is my FIRST CAR EVER and Jay explained every question to ease my hesitation with this big purchase. Carmen, the accountant who helped on the financing side of things, was incredible too. Both deserve a 10/10 (100%!) for the help they provided me.
I had a GREAT experience purchasing my NEW RAV4 Trail from Zak at Sherwood Park Toyota. We spent about an hour inside the vehicle as Zak went through all the features in detail, making sure I was following along every step of the way! Jo, the sales manager was just as great and made sure I was content with the pricing and satisfied with my purchasing experience. Very stress-free and pressure-free environment. I would HIGHLY recommend Zak to anyone looking for a new or used vehicle!
Art and his team were an absolute pleasure to work with! Jatin was very personable and thorough through our walk through. We have zero complaints and we are very happy with our new Rav!
The Blake was great from start to finish. He lived up to the no hidden surprises. ***Updated 3 months after... Still waiting for parts that were supposed to be installed prior to delivery. Would be nice to get a straight forward answer instead of hearing "it is coming in this week" for 3+ months. When I called looking for refund the parts magically appeared. Pro tip: no matter how good the sales guy is don't take vehicle unless it has everything it's supposed to.
Recently I went to Sherwood Park Toyota to look at getting a vehicle, after speaking with the sales person and running numbers they pressured me into putting a deposit down. I could only afford to put down $500.00 and I made sure to ask the sales manager Eli Zahir, if it was refundable if I wasent approved for the financing. He assured me it was! A few days later they called and said I was not eligible for financing. When I asked for my deposit back from the sales person “G”, he told me I had to talk to Eli. I called Eli who I’m told is on holidays. I left a detailed message asking for my deposit back and waited a week for no response. Then I started to call different finance managers who kept giving me a run around until finally I got to Carman who told me Eli told her that he already sent it back to me. I have bank records and Email records showing this is false and I never received my deposit back. It’s now been 3 weeks and I’m still fighting to get my deposit back. To anyone thinking about buying a vehicle from here, save yourself the headache and money and go literally anywhere else. These people have treated me like a thief and a liar when I’m fact it is them who are lying and stealing from me. Unbelievable that they would do this to a customer during a global pandemic where $500.00 goes a long way to a middle class working person. If I could give them less then 1 star I would
Hi Everyone! I wanna share my best experience on buying new vehicle, this people are so awesome Douglas and JOhn Constand - this location at Sherwood Park Toyota i will definitely highly, recommend this location to buy any cars/suv/truck beacuse they are so very polite super fantastic dealer and especially Douglas he is very awesome. You don”t wanna miss this location to buy car/suv/truck other than any car dealership absolutely u will not regret to buy on this location. Just come and see for yourself best dealership ever Toyota Sherwood Park By the way i bought 2 cars rav4 for my sister in law and trade-in my 4runner to platinum highlander for me i grab the best i can get!!! I Post on my IG,facebook and linked in so all my friends can see where they will buy new vehicles Quick Easy Nice and Smooth dealing vehicles!!!!
Went to buy a used car and meet with Steven who agreed on the price and 20 minutes later He didn’t want to honor the sale because he wanted to get more money from me. I walked out since I hate people who don’t honor their word.
Have no choice but to pick 1 star. This dealership is worse. They promise to send email or text for my car trade value but never came!!! I will never deal with this dealership in the future. I end up going to other dealers which are more frank and honest and got my 2nd car
Had an amazing experience purchasing my new Camry from Zak the product advisor and Jo the sales manager helped me greatly In creating a pressure free environment and getting me a good deal!
Freddy, Blake, Carmen and _so sorry I can’t remember your name__. Thank you so much, all of you. You have sincerely earned this 5 star rating!! Not only is SPT *competitively priced* but they really do want their customers to be happy! When and where most dealerships would’ve said “goodbye, all sales are final” you went the whole nine yards with me, and never left me out to dry! This is absolutely rare - especially considering I’m an out of town buyer! Whether you’re buying new or used, they’re going to treat you VERY well - now and for good! Sherwood Park Toyota has my business for life - and I’m happy to recommend them to anyone! I’m so thankful for their amazing service! Guys, just know I acknowledge and appreciate everything you’ve done for me. And Freddy, thank-you for not forgetting about me!!! (SPT is lucky to have you!) It’s been worth the drive guys! Wishing you the absolute best...and I’m grateful to you for giving me yours! A+++++++++
Thanks to Steven for helping us get this 2013 Mitsubishi Ralliart. Was very helpful and very informative about the car. The whole process was smooth and was very easy. We were helped quickly and enthusiastically, really makes you feel that you are a customer and not considered as a "window shopper."
We're so happy for the service provided by Chris Kambeitz- sales manager Hitesh Mankotia- product advisor Carmen Ye - finance manager to get our 2021 tundra truck on this location and with their help we get a very good deal for everything.....
Don't come here for a service unless you want to be ripped off. I brought in my vehicle for an alignment. They told me It needs a whole new steering rack because of a loose right inner tie rod and doing an alignment would be a waste. And that changing just the tie rod is not an option. They wanted $4100 for everything. I called around and every other place I asked gave a lower quote for the exact same thing. Quote I got from another auto shop for complete steering rack replacement was $2703 total including parts, labor, and alignment. So I took it there and said "the right inner tie rod is loose. can you check it and see what needs to be replaced", within 15 minutes of me dropping it off they told me that the play in the right inner tie rod is minimal and nothing needs to be done at this time. Just an alignment. $200 vs $4000 take your pick on what you want to pay. I've been coming here pretty much every service since I bought the vehicle from them in 2013. Will not be returning.
Saw sas and had a great experience talking with him. Very knowledgeable about the Toyota brand would definately see him in the future
Sherwood Park Toyota is amazing! I had the pleasure of working with Blake Hopp, Chris Kambeitz, Terence Harychan, and John Inostroza on securing a 2021 Tacoma TRD Off-Road Premium in Army Green. They all made this process seamless and were more than willing to answer every question I had at any time of the day. Despite the difficult times of this year, they were able to order my truck and deliver it directly to my driveway! I was really pleased with the level of service offered and could not recommend a better Toyota dealership!
Had an awesome experience at Sherwood Toyota when purchasing a used Nissan Sentra. Tyler was super helpful and accommodating.
Recently bought my New RAV4 from Sherwood park Toyota. My Sales Man was Zak Ahmad. This guy really knows his stuff and went through all the the vehicle specifications thoroughly. A very NO PRESSURE environment. Zak made sure all my needs were met. Jo the sales manager on the other hand worked hard to get me the best price possible. He kept it simple for me and gave me the best price I had gotten from any dealership in the past week. I was surprised to see how straight forward and easy going this dealership was! Would greatly recommend to anyone in the market for a Vehicle.
I usually have good experiences with Sherwood park Toyata until today (November 11, 2021 at 10.30am) I have problems with keyless entry, when i locked sometimes it unlocked and flashing 4 ways. I went to Toyota 2 weeks ago and tell them about this. Unfortunately, they can’t find anything and asked me to record a video and write down the conditions around it when it happens. So i did all of that when it happened and went to today service. My service advisor today is not even take it in even i show them what it was happen in the video. He said he can’t take it in because it doesn’t happen in the dealership… this is happened randomly and I can’t make it happen on demand…. At lease, with the previous advisor, he took it in and try to help out. Today advisor wants to charge up front for $140 for diagnostic and not even check if my car is under warranty or not… by the way , my car is still under warranty.
We had great experience with toyota sherwood park .A.P Singh was great help for us in buying RAV4 … we were totally confused wht car should we buy … Eventually on the same day we bought our Car … process was very simple n quick .. within 2 hours we got possession on Rav4 …thanks again A.P . For the wonderful service u provided us ????
Zack and Jatin were our sales person very helpful and made the process easy. I had special request of the bow on my car they made it possible. Jo sales manager helped us to achieve the finance rate as they promised. Thank you guys
Great experience ! I visited sherwood Park toyota today to buy a car. I received outstanding customer service. I was served by AP.I found him very knowledgeable about the products they are selling.He is phenomenal when it comes to customer service with satisfaction. He gave me an enticing deal which I said Yes to immediately as it satisfied my budget and choice .
Mike Holland is one of the best salesman I know. He treats this business like it’s his own. He is nice and kind. Best sales man I have ever come in contact with. If you want a good Toyota, he’s your guy to go to.
Service was done in a reasonable amount of time, wasn’t kept waiting long. At the time me being two hours from the nearest Toyota dealership, they were very accommodating with time and scheduling. Thank you
The truck took longer than we wished but It was unavoidable circumstances. It was definitely worth the wait. GB was helpful in explaining the features of the car. Joe is very personable and made sure we are treated right. The team went out of their way to make us happy customers at the end. Will recommend this dealership.
I had an awsome experience! I was looking for a new car, and Blake really clarify all my doubts, about the brand and vehicles, he was so kind and easy to deal with, he do an excellent costumer service. Ask for Blake if are looking for a Toyota :)
Shopping for a new car, and so glad I stopped in and met Tyler Shellnut. He was responsive, honest and very open about what he could do for me. 100% would recommend him to anyone out there.
Fantastic experience with buying a new truck with Sherwood park Toyota. Blake helped us out, very honest and not pushy at all. Wonderful experience dealing with him. Overall 10/10
Edit: After an unfortunate decision by Toyota Canada, I was essentially stuck with the truck and the manufacturers defect, unless I wanted major body/paint work to correct it. cue Sherwood Park Toyota Sales. Chris the sales manager went above and beyond, and is taking my truck back in as a trade, and getting me into a new truck, for virtually the same payments, as well as helped my wife get into a new 4runner. We are thrilled in how everything has come together. This was not at all a problem that Sherwood Park Toyota caused, only one they wanted to fix, and they have come up with a solution that helps us, the customer out, in a tremendous way. I've been thrilled to call them my dealer for this last year, and we cant wait to take delivery on our new rides. thank you so much Sherwood Park Toyota! World Class Service. I have been dealing with Toyota Canada on a misalignment with my new truck, the dealer I bought the truck from (without mentioning any names) was terrible post service care, I got a great price, but that's where the care stopped. So I came to my local Toyota dealer, and they have been nothing but exceptional. Sabrina, the service manager has been an incredible advocate and is working hard to make things right, she took the time to listen, understands my concerns, and absolutely validates them, and is fighting to make them right. I feel like I am in incredibly good hands, and will be using Sherwood Park Toyota for all my service needs. Very grateful to have an honest, down to earth, empathetic and driven team helping me and serving me. They understand that "service department" actually means serving their customers. Thanks again Sabrina and the team!
All thanks to Mr. Hitesh and Sherwood Park Toyota. Very well impressed with the knowledge he had. Will surely recommend to go with them.
Met with Sales Manger Ayman Eldoueik, he was very easy to deal with! He explained all my options, looked at my trade in and gave me what I thought was a good price for it. I left the dealership happy with my new purchase! I would definitely recommend Ayman and Sherwood Park Toyota!!!
???????????? Me and my friends had a great visit at Toyota Sherwood Park last week,. We were greeted by Dennis, one of the product advisor there. He was very nice and provided valuable feedback and information on the cars i was looking at. He was very supportive to me to make sure i was comfortable in my decision…
Steven was very friendly and great to work with. Would definitely recommend him if you are looking for a new car.
Had a really pleasant experience at the dealership. Our product advisor - Hitesh, made everything super accessible and helped us through each step. 10/10 service.
Finally made a deal today,purchased a new car. Thanks to our salesman, Anton for taking the time to go throught with the details of the car. I would give high praise to The General Manager, Dominic not only was he extremely genuine and gentleman but also a true professional. He found a way to make it work in my favor and I couldn’t have asked for much more than that. Finally,this would have not been possible without the help of the Finance Manager,Sakander. Lots of thanks to the whole team for your assistance. It was very smooth transaction overall. Highly recommended!!!
overall great experience purchasing our new vehicle here, would have liked more for our trade but i guess thats the way she goes. Love our new highlander and sales team made sure i got what i wanted
We were very impressed and pleased with the service from Ahmed in sales . He was super friendly and easy to talk to. He answered any questions that we had. Highly recommended!! I did not buy any vehicle yet, but whenever I will buy, it will be from Sherwood Toyota. Thanks Ahmed
After some disappointing visits to other Toyota dealers in town, we were referred to Blake at Sherwood Park Toyota. The result was an excellent car-buying experience. He was able to book us in for a test drive on the same day, answered all our questions, and helped us come to a deal for a Highlander that was very fair to everyone involved. This dealership bills itself as Alberta's leader in 'volume', so I was concerned that would mean they cared about moving inventory more than customer service. That was not the case. Every member of the Sherwood Park Toyota team we encountered (including those not involved in our sale) was friendly and helpful, without being pushy. We're very pleased with the outcome, and we'll shop there again when we need our next vehicle.
Respectful service, knowledgeable staff, they wanted to make a sale by selling me what I wanted. When I called with a question, they answered it over the phone and followed up with more information in an email. I'm so glad we listened when Sherwood Park Toyota was recommended to us and we'll be recommending it to anyone who will listen. Go see AP (Amritpal) NOW.
Dominique was a real pleasure to work with. She made the sales experience efficient, didn’t waste a lot of time, and is very professional. I highly recommend seeing her for your future vehicle needs.
I had always driven used cars but when I finally made the step to a new vehicle I was quite anxious about it, but after meeting Tyler and the rest of the staff who helped make this happen, I realized that I was worried for no reason! It was an amazing experience, and super easy to boot.
Mike Holland is our Sales Representative at Sherwood Park Toyota. We brought a 2013 Nissan Juke and we are very please with the vehicle and the customer experience Mike Holland provided. Additionally we booked our Nissan Juke in for some cosmetic body work. The workmanship was perfect. Not only that, in my opinion they went above and beyond with their service. The front windshield has some minor scuffs in the driver's line of sight, what impressed us was when our Juke went in for the cosmetic work, the took the initiative without being asked and at no charge to us to repair the front windshield. High praise to Mike Holland and Sherwood Park Toyota for their exceptional customer service!
I am incredibly pleased with the purchase of my new truck from Sherwood Park Toyota. I had the pleasure of working with Blake, one of the best sales reps that i have ever worked with. He and I previously worked together on a truck purchase last year, and I knew when I wanted a new Tundra - He was the guy that would get the job done right! He was incredibly prompt, getting back to me at all hours, meeting every need that I had and went above and beyond to get me a specific truck that was not easy to find on the market. He gave me updates along the way, and provided the best car buying experience that could possibly be offered. Blake was awesome! In the future, I will continue to keep coming back to Sherwood Park Toyota, and Blake will always be my go to contact for any further vehicle purchases. Thanks for the great experience!
definitely the go to dealership for all your needs from sales to service. Tyler S in sales is always eager to help out in any way he can! if you’re in the market for a new vehicle, go see Tyler!
Bought some rims from Michael in parts and just want to acknowledge the extra effort he put into making sure I got the perfect rims, despite some challenges with supply chain.
Went to do tire swap today oct 18/2021.mr carter Murphy offered brake service 50%off I said yes. Then he said leg nuts missing I could find it I am sure they didn’t kept in the van 6 months before I did service any way I bought new ones for$40.later he came to me and said rear brake pads broken and new ones are $300 something. Good thing I asked him to see that and he went and came back and said sorry it was our mistake and they will fix it for free!!. I know these guys work on commission based but don’t try ripping of customers. Made a mistake buying van from there.
Bad service and cheating Liar , charge too much money not neccessory . Do not bring your Vehicle to this dealer for service . Im not recommended ! Only shuttle bus is ok .
Great experience with Mike. Honest and upfront. Seriously had my best interests at heart through the whole process. Love this guy and would recommend using him for all your car purchases! I sure will be!
They said they will give you $500 for referral. After a month of waiting my brother-in-law received $100 ???????? where is the $400? ????
Steven was fantastic to work with. He tried to find me something that would fit my needs and my budget. I decided to hold off for a few more months but I have already recommended him to some friends that are also looking for a vehicle.
I have been dealing with Blake Hopp which has made this vehicle purchase a great experience. Very nice to talk to and was there to answer all my questions and get me and the family the best deal on our new Sienna . Big thank you to Blake for making us very happy . My sons love this new Sienna .
It had an amazing experience here.....All thanks to Gurpreet....He gives incredible service to us....I purchased my first vehicle from Gurpreet. He listened to what i was looking for and helped me to choose the right car for me, a fantastic toyota corolla le upgrade in a very good deal. I would highly recommend him to people i know as much as possible. Again thankyou so much to Gurpreet????.
We just purchased our third Highlander from Sherwood Park Toyota. 2014, 2018 and now 2021. Matt in the sales depart was very well informed and a very pleasant young man to deal with. Charles was the sales manager and went out of his way to make everything work out for our deal. Carmen in the finance department was also very thorough, patient and knowledgeable. They all gave extra effort to make this purchase a pleasant experience. I highly recommend doing business with all three!
Excellent service! The sales associates were friendly, transparent with pricing, knowledgeable about the car features & not pushy with the sales, which, in my opinion, is the best tactic when it comes to helping with the purchase of a new vehicle. Thank you Steven (sales) & Charles (manager) for helping me pick my car, and Carmen (finance) for working WITH me and my scheduling conflicts. I am absolutely pleased with my car and the dealership's service. I recommend it to everyone! =)
Just bought another vehicle from Sherwood Park Toyota. This is our 4th vehicle through this dealership and Charles Ho, the lease manager, made the experience so easy. He had already done the math prior to my arrival and had all the numbers to present to me when I arrived. While Charles dealt with financing and looking into options I requested, Jason Wang toured me around the vehicle and answered all of my questions during the test drive. He helped me to finalize some of my decisions in terms of which features I wanted in my new vehicle. Finally, I worked with Chadi Boudiab to complete all of the financing paperwork. This is the second time he has been a part of my car leasing and now buying experience and he is efficient, friendly, and knowledgeable. I walked away feeling very satisfied with my new vehicle and thrilled with the amount of equity I got out of my Toyota Highlander. I would definitely recommend working with the team at Sherwood Park Toyota when you are in the market for a new vehicle. Thanks for the excellent service, Charles Ho, Jason Wang, and Chadi Boudiab!
Well, 7 years later and I am still ticked. My husband and I were buying two vehicles and trading in two. Not only did we sit in that god for saken dealership for HOURS, we were given half of what my trade in was worth after we made a deal. They refused to inspect it until the very end, after a deal was agreed upon. By then, we were tired and famished and felt we had no choice. Upon financing, we were charged $400 for EACH vehicle even though one loan was very small. As soon as we got the keys, I never set foot in this dealership again, and nor will I again. Needless to say, their sales tactics cost us $6000. I know far better now. Cheers, SPT.
Tyler Shellnutt was pleasure to deal with. Was able to provide and answer any of my questions and concerns. Would definitely deal with him again.????????
Blake was amazing he helped me purchase my new 4runner and I couldn't be happier!
Tyler was very polite and professional to deal with. Didn’t feel pressured or anything forced upon me like other dealerships. Thank you!
My original experience at Sherwood park Toyota was terrible. The sales associate that sold me my 2021 rav 4 did not explain any features or differences in the models. I ended up purchasing a car that did not fit my needs. As a young professional, buying my first vehicle - this left me extremely frustrated and disheartened with this huge purchase. I called back months later to complain and was introduced to Matt Tieu. I was not interested with working with another sales associate but he convinced me to come in and see how he can fix my original experience. I ended up trading in my brand new car for another 2021 rav 4 with the premium upgrades I ACTUALLY wanted in the first place. I went back and forth for months asking questions and negotiating, eventually Matt got me a deal I could not deny. After finalizing, he always made himself available for further inquiries. After my car came in he did not rush the process. He spend over 2 hours going through all the features, setting up my app and providing many helpful costly cutting tips. I am writing this review to recommend young people looking for there first vehicles to ask for Matt. He is a fellow young, informed sales representative that will not make this process overwhelming. He understands the technology and cars very well. Avoid the old dinosaur sales rep if you can.
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. (Mike Holland & Taher) was very thorough and knowledgeable. They were able to find me a vehicle that suited my needs.
The problem has been solved quickly and honestly; i really appreciated the manager so much. He is the most helpful person I ever met. Thanks for your kind and honest person. I hope I will be the next Toyota customer again in the next few more years.
It’s For Amritpal singh AP, he is really great guy alway gives us good deals on vehicle… I have been there 2 years back , he gave us good deal on Rav 4 and we went again there last week for another car so we have 2 times experience with Him so always respectful, listen Us really good so I recommend him. 10/10 Good job ????????
Bought a new Rav4 XLE from Sherwood Park Toyota. Kuya Jun Uy are well trained and professional sales representative assisting me with the purchase. He is extremely knowledgeable when it comes to helping me pick up a vehicle that suits my lifestyle needs. He is friendly and patient in the whole process, and explicitly explains all the fees /taxes that may apply. Thanks kuya Jun and Sir John of Finance.
Car shopping is more of a chore for me rather then a pleasure. Trust me I LOVE SHOPPING! From trying to stay in budget, to the add ons, to the commitment, to the matiance following the purchase. Even just typing it gives me a headache. However the headache didn't even start due to my initial visit to Sherwood Park Toyota. I was referred to the dealership and directly to Paulie. He was unavailable as I showed up unannounced but a rep was informed that I "might" swing by. My options were narrowed down before even walking through the door because my biggest concern was staying within budget. However I took the vehicle slightly out of my budget for a spin. It drove like a dream as I figured it would. Explaining that to the rep was easy and without pressure. After sleeping on it I returned that week to chat directly with Paulie. Crunching numbers meant it just wasn't possible to get exactly what I wanted without going over budget, even if I were to go used. To which I understand as efforts were exhausted trying to find an angle to stay within budget. I took the trusty Corolla out for a spin. Enjoyable ride with the option of making it even more enjoyable. Sport package, Sunroof, AC, remote car starter, rims, etc.... Let's not forget the leather and the ever so fun sport package. It was a group effort of the sales manager, rep and Paulie to ensure I stayed within budget and grant me with my wish list. To what I was anticipating to be a nightmare turned into a feel good turn of events. Not only was I satisfied with my purchase but I felt good about buying off this dealership. I walked away with an extra skip in my step knowing Sherwood Park Toyota did everything they could for me and did! I cannot recommend this dealership enough. Suspect you will too!
I bought a 2018 GMC Elevation from Landon Smits! I had a great experience and he spent the time with me I needed to better understand the vehicle and the warranty before I left with the truck. I got a great deal and the truck is running great.
Since 2019, I've assisted 3 of my friends and family with a new vehicle purchase from Sherwood Park Toyota(they value my opinion in vehicle selections). Matt Tieu was always my go to. He really takes his time to explain all the details of every vehicle we express interest in as well as offering valuable suggestions to us. Our experience with new vehicle sales had been 5 stars for all 3 purchases. How ever there are a couple of things that resulted in this overall review to be only 4 stars instead of 5: Their finance department always keeps us waiting, even thou we had appointments made. The next was the paint protection films offered. Pretty much every dealer now offers installation of PPF and windows tinting. The window tinting was quite well done, however the PPF installation left a lot to be desired. If you do not want the trouble of taking a new (unprotected) vehicle to a dedicated PPF shop, than get it from this dealer.. their price is very reasonable and you can built the cost into your finance plan if you are financing/leasing your purchase. But if you are after high level of perfection, pay more money and take it to a dedicated PPF shop. Service department I do not have any personal experience with so I cannot comment much, however my family and friends that take their vehicles in has no complaints so far.
nice place. however, when i was viewing a car. a salesman didn’t like that i said no to wanting the car. so he tied me up and doused me in WD40, and made me eat the little tree car air fresheners. can’t say i didn’t like it ;)
They are really great here. They worked with our difficult schedule, sent reminders that we has requested and went above and beyond. Carolyn worked to get the parts ordered and the whole team came together to finish the job. We bring work and personal vehicles here, old and new models. Great job Sherwood Toyota! Life is full of choices and you are ours!
I wish I could give 100 stars! My husband and I went there with our hearts set on a new Toyota Tacoma, but our budget was very restrictive. Our salesman (Tyler) and director of finance (Eli), worked with us and did everything it took to make it possible for us to be able to go home in our new Tacoma that day. They had to pull a lot of rabbits out of their hat, but they made it happen! They also gave us a good deal on the trade in of our jeep. Then on top of that, they were able to get the truck detailed and fueled while we did our paperwork and even threw in 3M coating and a couple of other small things as well. We were so happy to leave in our new truck and can't thank these guys enough! If you are looking for a new vehicle, get it from Sherwood Park Toyota.
I had an excellent experience with Syed Ahmad in sales. He was very helpful and able to answer all my questions. Great service overall, I highly recommend him and Sherwood Toyota to anyone looking to purchase a new vehicle.
Amazing staff and awesome manager. This is the first time I can honestly say I enjoyed my car shopping experience. Shout out to Karan and ayman who was so great to work with. This was a big purchase for me, and I've never felt more comfortable and trusting of the process. Thank you
It was an exceptional time purchasing a new vehicle through Sherwood Park Toyota. Tyler consistently went above and beyond to ensure I had everything that I needed. This was easily the most satisfying and almost calming experience I’ve had purchasing through a dealership. I certainly look forward to my next visit!
Hitesh is the best product advisor to deal with. He made the whole process very easy . He really cares about the customers needs. The atmosphere around him is very good. I'm very grateful to him for helping me.
Had a wonderful experience purchasing a vehicle. Great teamwork, well-organized crew, great time management, special thanks to Tyler, Sherry and Doug. Would highly recommend this place to all
Very impressed with the level of customer service I received when purchasing my new Toyota 4runner from Sherwood Park Toyota. Sakander was easily reached / quick to get back to me every time. Sherwood Park Toyota provided me with the best price when comparing pricing in Alberta. I'd recommend connecting with Sakander for any of your Toyota needs!
I’m pleased with the purchase of my 2022 highlander from Sherwood park Toyota. I had the pleasure of working with Chadi the finance manager. If you want to deal with honest finance manager, he will always be the right person.
I had a great experience with Sherwood Park Toyota! They weren’t pushy in trying to sell extra features that I wasn’t interested in. Gurbir was an excellent salesman and made the process really pleasant.
Jatin has good customer service, good communication, everyone there was very friendly, very nice show room, and the process of purchasing our second car was amazing ????
I was encouraged by coworkers to go to Sherwood Park Toyota when I was looking for a car. I didn't think, initially, that I could afford a Toyota compared to other domestic sedans. When I arrived, I was greeted by a helpful receptionist and Chadi came out very soon after. I highly recommend him as a salesperson! He's relaxed, accommodating, helpful, and was interested in meeting my requests. He showed me a couple of cars in my budget and made an appointment for the next day. My wife and I arrived the next day and Chadi was ready for us. He took us up to meet Mark Baker, who helped us with financing. Mark is efficient, knowledgeable, helpful, encouraging, and showed respect to a nervous customer. We came to a good deal and I'm very happy with my 2020 Camry. Thank you very much, Chadi and Mark! You've gained a loyal customer.
We loved our experience here buying our sienna. We dealt with John Constantinidis who was so personable, professional, and honest, and mark in sales who was also very accommodating. Then Terence in financing who was also amazing to deal with and professional. Everyone was accommodating, straight to the point, answered all our questions. Everyone in the store was very friendly. We are so happy with our purchase and will definitely be coming back for any more vehicle needs we have.
Had the pleasure of working with Brayden on a Tacoma build. Covid didn't make it easy to get parts, but he did an awesome job and updated me frequently. Thanks guys ????
It was great working with Blake to get our Sienna. He helped us get the best deal and we drove away very happy in our new family car. I would definitively recommend this dealership and specially recommend Blake if you are looking for a Toyota.
Very pleased with the kind and professional service with my new vehicle purchase. Blake Hopp and Carmen Ye went above and beyond my expectations purchasing a vehicle during these particular times. Honest, integrity, upfront in all details and pricing. Nothing unexpected in closing and I would have to add my best new car purchasing experience ever.
During covid the last thing I wanted to do was purchase a vehicle, but circumstances forced my hand in this. I contacted Sherwood Toyota (after a 2-3 month research time frame) and immediately heard from Douglas, who was friendly and really accessible. I had to make this purchase from Calgary, and was sent pics, videos and all my calls were taken. I had many, many questions, and all were answered effectively. Douglas checked in with me all along the way and after. He also connected me to my current insurance point person, who is phenomenal! Douglas went beyond the actual purchase. After the decision was made to purchase, John was great and made the process easy. It's been about 2 months now, and everything is still going great. I was pleasantly surprised with the process!
I purchased a sedan from this dealership, Hitesh Mankotia the Salesman gave us one of the best customer services their. We told the car that we wanted, and he helped us out with everything and gave us the best deals ever. Next time I buy a car, I'm definitely going there!
I was treated with respect and enjoyed my experience at Sherwood Park Toyota. Zak was my sales guy and Jo was the sales manager. Would really recommend this place !
It’s very bed experience with sales person & sales manger they was told me when I booked my car you are going to get your car after 4weeks now they will told me it’ll be take another 4 weeks. Even they not pick up my phone.they are just texting me. Very useless staff
Toyota always great! Sales Rep karan and ayman, they know different models in and out and I definitely recommend them if you are seeking to learn more about Toyota vehicles. they Will guide you for the whole process. ????
Thank you for your help AP. . Love the Tundra and will bring people to you my friend . Superstar at SHERWOOD PARK TOYOTA.
While looking for a new car I visited a dozen different dealerships. Sherwood park toyota was excellent. Friendly without pressure. No one tried to up sell me into a vehicle I didn't want. The car I wanted was in high demand and there are only a couple currently available in the province. Sherwood park Toyota didn't actually have the exact one I wanted in stock, but their response was "no problem. we'll bring one in for you, what color would you like?" I got a great price and exactly what I wanted. I highly recommend this dealership. They are a large dealership with plenty to choose from.
This is the best dealership to purchase your vehicle from. Top notch customer service and they make things super easy for you. Had such an amazing experience, we ended up buying two vehicles. Hitesh Mankotia in the Sales and Manager Chris Kambeitz makes its very easy to deal with and a pleasant experience. This is your Go to Toyota store.
I had a wonderful sales experience from one of the sales agent, Steven. He was patient and helped me make the right decision when picking my vehicle, I got a very good deal also.
I was super nervous with buying a new vehicle but going to Sherwood Park Toyota and receiving help from Brayden Norris made things a breeze. He was patient, knowledgable, and really listened to what I needed. He really does what he can to make his clients happy. I highly recommend Brayden to anyone who is looking to buy a vehicle here!
I had heard great things about Sherwood Park Toyota, so when I came to purchase a car I wasn't surprised to receive excellent service. Brayden Norris made purchasing a new car headache free, I was thoroughly impressed with Brayden due to his understanding of the industry and kind service to find the right vehicle for me.
Jay, Carmen and their team were extremely helpful with my purchase. My insurance went up due to my previous accident so I had to consider my budget with the car and its insurance. They gave me an awesome deal. Overall, I highly recommend them because they will listen to your needs and they are very efficient and friendly. Overall, 10 out of 10 rating!
Thank you very much to Brayden from Sherwood Park Toyota for taking care of me and my new rav 4 trail. Brayden helped me to get the best deals and was very knowledgeable. He got me the best offered he could and I am very thankful to him for that. Also thank you to Mark Baker for the smooth and quick transition about my finances.
We bought a new 2021 Toyota Highlander and were so happy with the service from the entire team at Sherwood Park Toyota. They took the time to understand what was important to our family and helped us find the best vehicle to meet our needs. We love our new Highlander and were so impressed by the service we received.
I had a great experience at this location. Gurbir , Jalal n Jo were super friendly , forthcoming n honest. I felt really comfortable , no pressure during the whole car buying process. Best Price n customer service in town. Totally recommend them to anybody looking for new vehicle. Thankx Sherwood Park Toyota????????????????
I bought a brand new 2021 Toyota Corolla from Dominique. The sale and delivery went perfect. I got the exact car and colour I wanted with no hassle. It was quick and I was in and off the lot. Very smooth experience and would recommend her to anyone looking to buy a car from this location. Thanks again!
I bought a new Corolla SE upgrade last week. This is my second car with Sherwood Park Toyota. The customer care was awesome. KD and Josh help me over there. They were really good and understand my needs and worked around that. I didn't spend much time over there. I did all my service for my previous vehicle over there and will do the same for my new car as well. I really appreciate the help and I definitely recommend my friends to go there. I'm happy with my purchase. Thanks guys and keep up your work.
I bought 2 cars RAV4 & highlander. I had a wonderful experience at Sherwood park Toyota. Salesman Jason was wonderful . We had to wait 2 weeks for our highlander & he was in touch with us with all the updates. Manager Charles was also very good in explaining everything. We had sikander in finance dept . He got everything ready with all the paper works . We didn’t had to wait for our paperwork. My next car will also be Toyota & definitely from Sherwood park Toyota. Thanks again.
We purchased a 2021 RAV4 Trail from Sherwood Park Toyota. Our Product Advisor was Jordan (Bow Tie Guy), super professional, accommodating, a great listener and an effective communicator. Before purchasing the 2021 RAV4, we expressed to Jordan our dislike about our past vehicle purchases where we were subjected to the haggling style strategy. Thankfully Jordan heard our concerns, and we were able to decide on an agreeable price point without engaging in the usual haggling style. I would not hesitate to purchase another vehicle from Jordan or Sherwood Park Toyota. The Sales Manager Ayman was also part of the transaction to ensure we were happy with our purchase. The Finance Manager, Mark, likewise showed the utmost professionalism when outlining the terms and conditions of financing the vehicle. Regards, LR
Had a great experience buying my 2017 highlander from the product advisor Zak and shafeek was the sales manager. Got me a great deal and I am happy with my purchase. Highly recommend!
Blake and John were fantastic to deal with! Super knowledgeable guys who were to the point and didn’t try to push anything extra on me! Would absolutely recommend giving Blake a call
Kibrom ,AP and John were very good to deal with . They took the time to review everything. Customer service was great . I am to deal with Sherwood park Toyota .
Never buy vehicle from sherwoodpark Toyota. Specially from their sales Manager Chris. I trust on him he kept my deposit & said you have to wait for 8-10 weeks for your vehicle. When I said I can't wait they said your deposit is not refundedable. I have already bought one vehicle from them on finance & I did asked them to adjust my amount on that vehicle but they clearly said no. So, I personally advise to everyone please don't go there.
Recently purchased a sienna & had a very pleasant experience. Anton was a very helpful sales man & super patient with me, would 100% go back in the future just to deal with him. Charles the sales manager was very helpful and nice. I also love my new car! Thanks team!!!
I don't know who you expect me to contact since I have talk to the used car manager and the general manager and neither one of them will even try to help. So if there is someone that I dont know to contact please let me know. Worst dealership I have ever dealt with. I recently bought a car from this dealership, when the car showed up, the car was dirty due the travel to the east coast, which was to be expected but what was not expected was the damaged rear bumper that was spray painted. Before I bought the car I seen a mark in the pictures on the rear bumper, I asked if there was any damage, the sales rep said “it was babied and it showed in the paint”. I tried to contact the sales Rep(Blake) but would not call me back. Contact the financial rep who call me and told me to send picture and information. The used sales manger(Freddy) basically told me that, used cars have blemishes and other cosmetic issues due to wear and use and that nothing could be done. Which I would expect, but no damage was reported to me, basically lied to me about the condition of the car, it also had lots of untold damage. They barely answer my emails in the emails sent I received this message. “I know this can be disheartening due to the difference of expectations”. When you are spending 34k on a car and now going to cost me probably another 1.5k to have the bumper fixed and paint. It’s very disheartening. I even contacted the General Manager and was basically got they sent you 7 pictures. They lied to me about it. They say they looked into the matter but they are covering their own. Very disappointed with the way the sales staffs are handling the situation. All they are looking for is to take your money and not take any responsibility. They keep saying that they sent everything I asked for photos. They told me to watch a video of a dirty car that you could not see any of the issues and when the other photos came in nothing was close enough to get a good look. So it’s my fault that the damage was not seen, even though i asked, they did offer 200 to help fix it. No one in at this dealership will answer emails or acknowledge that they messed up and don’t like it when they get negative comments.
I have been looking for the 4Runner in nightshade for a very long, and luckily, when I called Sherwood Park Toyota, they had one waiting. In addition, the sales rep (JATIN KAPOOR) not only confirmed it is available; he also assist me to further process. Right away, I had email and text on the information for the 4Runner. I appreciate the professionalism and fast reply to the inquiry. Zero sales pressure| Very courteous| Helpful. Thank You, Jatin, Sales Manager Jason and Johny in finance.
My experience at Sherwood park Toyota was nothing short of spectacular! Honestly the whole team worked tirelessly to make sure I was satisfied! Mike was fantastic and worked his magic to get me the Tacoma I wanted with very limited inventory! I can 100% day I have ZERO buyers remorse and it’s all because of Mike and the team at Sherwood Park Toyota! Thanks everyone!!!
Hitesh helped me buy my first car, he clearly listened to my budget and features that i was looking for in the car. He did his best by going above and beyond. Thank you for your wonderful service and meeting all my demands.
I'm old and do not typically write reviews but Terence and Tyler both impressed me to a new level. I was greeted in a professional and personable way. These young men where very professional and helpful. We talked about football and our families. A very good experience. I would recommend to anyone who would listen
Just bought my new to me (Used) Jeep Cherokee from Zak the sales guy! He made sure my budget was kept in mind and went through multiple vehicles patiently! Zak maintains a very friendly easy going environment and never made me feel pressured to purchase anything. Really enjoyed my experience here and would highly recommend Zak to anyone in the market for a new or used vehicle.
First we met with Jatin who was very friendly and professional. He treated my wife and I with respect and there was no pressure at all to commit to anything. After we decided, we went up to meet Sakander the finance guy and he was so kind and worked with us to give us the best rates etc. Overall, the experience at the Sherwood Park location was superb! You should definitely ask for these two guys when you are there. We highly recommend them!
I just bought my new 4-Runner at SP Toyota. Great experience! I was able to make a deal almost 100% remotely. Despite the online dealing, I was greeted at the door when I arrived to pick up the vehicle and treated with excellent service. The final few steps were easy. I was also given a 'guided tour' of my new vehicle by Blake Hopp and he made sure I was aware of all of the features. I would definitely recommend Chris Kambeitz and Sherwood Park Toyota as a trusted dealership with great customer service.
Awesome experience dealing with Landon in sales and all the Sherwood Toyota staff, Landon will definitely look after you and meet or exceed all your expectations for your vehicle purchase. The best place in northern Alberta to purchase or service your Toyota. Thanks again Sherwood Toyota for an absolutely amazing experience A+
It isn't an easy time to find stock on new cars, but Tyler was able to handle the challenges like a pro and find me the exact car I was looking for. Overall my experience at Sherwood Park Toyota was really great. Low pressure, they worked with me to structure the best loan for my budget, and they didn't miss any details. I highly recommend this dealership.
Shawn Collins, Shop Foreman went over and beyond with my service the other day. He came on a road trip to ensure I was comfortable with my issues. Plus found out why my service maintenance was not being removed as a notification. This was not one of the items I actually did not have a maintenance call on. . A super, caring and friendly person. Thank you for the one on one experience.
Jatin all the way! A genuine, passionate, energetic and honest person and sales rep. This is the guy you want to do business with when shopping for a vehicle. See him!
I had an amazing experience with Sherwood Park Toyota. Ayman Eldoueik was helpful, knowledgeable and went above and beyond for me. I will continue to buy vehicles and refer customer to this dealership because of him.
I had a wonderful experience purchasing a vehicle through sherwood park Toyota. Florence and all the folks at this dealership are wonderful, patient, and do not use bullying tactics when working out a deal which was a breath of fresh air as a single, younger woman. I have had many bad experiences at dealerships in the past and was hesitant coming in, but Florence and her manager eased my worries. 100% would recommend anyone looking to purchase a vehicle to seek out Florence at this dealership!
A year ago I bought the best vehicle I ever owned I love the 2021 Tundra TRD the sales experience with Tyler .. AWESOME. Then I got an email offer stating approval for a brand new Tundra TRD pro saving me 450 dollars a month.. went in and asked about it and right away the email was a mistake.. but I could save 250 dollars a month on an all new TRD Tundra like my own, by the time the paperwork was done and signed I save 25 dollars a month.. told 5.9% down from 7%... was actually 6.1%. Either they didn't know what they were doing.. or they knew exactly what they were doing. Don't get me wrong amazing truck so amazing that I didn't mind spreading my cheeks for a brand new one but I highly recommend when you get that email a year later, tell them to roll it up tight and stick it up high
We had a great experience at Sherwood Park Toyota. Blake and the Sales Manager made the buying process very enjoyable. They are very helpful, friendly and made sure that we were fully happy before we left with our new vehicle. We definitely recommend this dealership.
We really appreciate Claude’s expertise and hard work in helping us buy a used vehicle. He is friendly, professional and knowledgeable. He answered all our questions and more importantly, was considerate of our concerns & needs. Our vehicle buying experience was easy as Claude went above & beyond to try and get the best deal for us. The issue of a missing key fob was resolved quickly as Claude & the sales manager, Freddy wanted to make sure that we were happy with our purchase. Excellent customer service! We highly recommend going to see Claude & Sherwood Park Toyota for your next vehicle purchase. Thank you Claude and we look forward to driving our new car.
Best service till date I got from any TOYOTA dealership. AP was very friendly and helpful He got my RAV4 in 15-20 days.Really appreciated and will refer more people to them.
I went to Sherwood Park Toyota to purchase a new truck for work. I was directed to the salesman Tyler who helped me find my perfect vehicle. Easy going and knowledgeable. I know that when I hop in my truck to go to work it’s going to get the job done!!Tyler is the only salesman I’m going too. Thanks again Tyler!
Went in not really wanting to get anything. Steven Phu showed me how affordable it could be! Definitely recommend going to see him for all your sales/car needs!!!
Great experience dealing with Blake Hopp! Took time to make sure everything was explained and to our liking. Was a pleasure to do business with and definitely the guy to buy any future vehicles with!
I went there 2 years back to purchase my 1st truck, I had very bad credit rating then. My desperate situation was taken advantage by the sales person and the financial guy ( east indian). I agree that my interest rate is higher than most, because of my credit rating but to tack in another 10k at the end of a 6 years financing was just evil. a 50k truck is now a 75k truck. took me a long time to write this review but lately it's just been bugging me a lot that how can people take advantage of another human being to make some money.
Am an old customer of Toyota Canada but a couple of days ago I did not have a very good experience with the manager named Chris at Sherwood Park Toyota. I went in to purchase a Highlander and the sales person first quoted me a price. I asked him to speak to the manager for bit of a discount and he went to get the quote. The manager sent him back with a higher quote saying that there are less cars in the dealership (due to production and delivery issues) and they can sell them at any price they want. I still asked for a little bit of a discount but then he came back and changed his mind saying that he couldn’t. I had practically spent the whole day (11am-7pm) at the dealership because I was very serious about buying the vehicle. I left the dealership after a while since they were being stubborn. I got a call from the sales person after a little while saying that he can do an even number and a 2 year oil change. He took my credit card information and I reconfirmed everything because I was going to sell the car I owned and take the new car home. When I got back in touch with the sales person after selling my car, he told me that the manager had not approved the discount or the 2 year oil changes that he had agreed for. This is all happened after my credit card had been put through. Hopefully someone in upper management will be able to look into this issue and make sure that managers are not just allowed to quote whatever price they want just because they aren’t getting enough cars. My friend also went to purchase the same car at Northwest Toyota and got a much better offer with way higher level customer service. People are getting loyalty discount but no one at Sherwood didn’t even offer or mention that to me. Really disappointed with this service and definitely won’t be going back to Sherwood Toyota again.
I would like to thank Tyler and Landon for my purchase experience! They were every helpful. And also quick to respond to questions after my purchase
I had an amazing experience with Blake Hopp. He was extremely friendly, patient, and helped me get the car I really wanted at the price I could afford. I would definitely recommend seeing him for any of your car buying needs!
Can’t say enough good things about this dealership and the experience we had. Came in there with my brother looking at 2020 Tundras, Karan came out within minutes keys in hand ready for us to test drive it. He made the process/experience extremely easy, efficient and actually fun. Terrance is probably one of the greatest salespeople we’ve ever dealt with, never felt pushy or gimmicky. Gave us an absolute solid offer we couldn’t resist after talking to his manager Ayman. If you’re looking for a truck or any vehicle go visit Karan and you won’t regret it!
Hitesh That’s the name you need to ask for as you enter this dealership. Explained the difference and helped me or picking the best vehicle for my needs and wants. Very professional and to the point. Unlike other dealerships, they’ll tell you in actual when you’re going to get your vehicle by instead of promising a month like other dealers was talking to. Chris the Sales Manager is super nice and accommodating as well. Always returning and recommending this dealership.
Amritpal helped me to get best deal in market on my new highlander. I will send my friends and family to him for new vehicle.
I had a great experience at this dealership. I am from Calgary, AB and had came across a 2019 Rav4 XLE Premium at this dealership. I had a deadline as I needed the vehicle deliver to Calgary by Monday. It was Tuesday when I reached out to the dealership. I called and spoke with a gentlemen name Steven Phu - he was able to answer all my questions and made the negotiate process easy and smooth sailing! I had purchase the vehicle unseen and Steven did go over the details of the car and explain everything to me as I did not see it in person or test driven it. There was a mirror cap missing on the vehicle and Steven made sure it was replaced before delivery. The finance manager Karan Singh assist me with the financing of the vehicle in a very timely matter as I was in a time crunch. They were able to get everything done by Saturday and had their drivers (I do not know their names) deliver the vehicle on Sunday (Keep in mind, the dealership is not open on Sundays). The delivery was quick and easy - The vehicle was as Steven explained. The driver took the plate off my current car and put it onto my new vehicle. The driver ask me if I would like to go over the vehicle features and on top of that they filled the gas tank to FULL before delivering the vehicle to me! If you are looking for a vehicle - I highly recommend Sherwood Park Toyota! By far one of the best car experience I've had! Thank you again Steven Phu, Karan Singh, Sales Manager, Service Team and the Drivers for making this experience enjoyable!
Friends had a $5000 deposit on a new minivan, and after waiting months for it to arrive, the dealership raised the price and demanded they buy extended warranty or else they would not sell them the vehicle. They just kept saying “the market has changed” and would not stick to the original agreement. Sounds like they are crooks to me.
Great customer service! Thank you for all your patience, honesty and knowledge. Steven (Sales) and Mark (Finance) did a stellar job in getting my fiance exactly what he was looking for within his budget! On behalf of Kevin, he is one happy customer.
Jatin kapoor in sales helped us out. Very patients and professional. Also many thanks to kib and salesmanger Freddy
I went to Sherwood Park Toyota to purchase a new vehicle for our family. I was directed to the salesman Tyler who helped me find my perfect vehicle. Easy going and knowledgeable. I’m loving my new Highlander. When I’m ready to buy my next Toyota, Tyler is the only salesman I’m going too. Thanks again Tyler!
Tyler is fantastic. Loved the dealing and the car he got us! It was a smooth deal!
We had the pleasure of dealing with Tyler when we bought our new RAV4. Tyler was easy going, always available and his knowledge of the vehicle was very valuable. Tyler will be our sales rep moving forward, very happy with the service we received!!!
What a great experience i had today going to sherwood park toyota. I had Blake as a salesman and he is wonderful and made me feel very comfortable and did not pressure me at all. I had Carmen at the finance and she was so sweet. Thank you guys for making buying a vehicle a breeze. I recommend Sherwood Park Toyota to anybody without a doubt.
BE CAREFUL dealing with this car dealership as their sales practice is borderline UNETHICAL. I had called on 10/28/2021 to inquire about purchasing a new RAV4 Prime listed on their website. The sales associate checked with his manager and informed me the car was indeed available for sale and they are charging $10,000 above MSRP. I wasn't thrilled with the markup but was still planning on going ahead with the purchase given the limited availability of RAV4 Prime. However, what really put me off and prompted me to write this negative review was that he said the car is already sold to someone who had placed a deposit, but they will write up a bill of sales anyways and whoever has the highest offer will get the car. I told the sales associate this practice is unethical and I refuse to be the person to "out-bid" the customer they've had already sold the car to. I'm on the waitlist for the RAV4 Prime at a different dealership, I certainly hope the integrity of the dealership I'm the waitlist for isn't as questionable as Sherwood Park Toyota where they would break a deal over possibly a few hundred dollars more profit.
Freddy, Jun and Sakander gave us great customer service and helped me choose the best option for my first car! They are the best, and I look forward to reaching out to them in the future! They made my purchase so smooth! Thank you Toyota Sherwood Park!
Thank you to Chris (sales manager) and Hitesh (sales) for taking exceptional care of me throughout the purchase process. True professionals! Absolutly love my new 4Runner. I will definitely return to do business in the future.
I had an excellent experience buying my new 2021 Toyota Highlander. My sales person was Thomas. This is my second purchase with Thomas and I have to admit that he was very knowledgeable and pleasant to deal with. No pressure sales and a thorough and transparent process was also appreciated. He took me through every step of the way, I will definitely come here again for my next vehicle!
I test drove a couple vehicles and they offered to let me do an overnight test drive with the one I was most interested in so that my wife could see it. I paid a 500 dollar refundable deposit and took the car home for the night. We loved the car, but decided it was too small for us and returned it the next day. After returning it I realized I had forgotten my house keys in the vehicle and texted their salesperson Blake to check for me if it was in there. After 2 texts a couple days apart I never heard back. I even went in to the dealership and inquired about this and to see when I was going to get my 500 dollar deposit back. I was assured it would be returned soon. Now 2 weeks later, several texts to Blake and a voicemail to the sales manager's phone I have no keys and no money refunded. No one has returned a call or text and this experience at Sherwood Park Toyota has been beyond frustrating. Will not be doing business here again.
Jordan Gill aka 'The Bow Tie Guy' is very conscientious & aware of his customers needs. He knew we were in the market to purchase a new car and he found the perfect one for us! He followed up on us and we purchased it and have been very pleased and satisfied with the car and Jordan's friendly and professional service! 5 stars***** Staci Gill
Crooks!!!!! They hid the contract details from me and sold me a car for way more than it was worth and management did not help at all to fix the issue or to even consider any after sales customer service.
Hello, My experience with them is not up to the mark . During my purchase of Highlander 2020 they increased the interest after finalizing the deal. In pre service contract for 4 years it's just money grabbing thing. They mentioned 6 service but out of 6, three are just inception only but no oil change. I would recommend to keep your eyes open while finalizing.
Blake Hopp was excellent to deal with. Listening to my concerns and exceeding expectations. Will definitely recommend him to others as well as the dealership.
Dominique Is one of the best sales representative I’ve ever dealt with! She knows all the product, she’s super nice, patient and easy to deal with. This was the best car buying experience! She was able to help me out when I didn’t know what car I wanted to go with. All of my future purchases will be with Dominique!
Had a very pleasant experience, transaction went very smooth, went all the way to Edmonton to get very exception service level, when in Calgary we've had nothing but trouble with Toyota Dealers. Jatin was our salesperson and we could not of wished for better service! He is always available for you and answers his phone even on his days off.!!! Keep it up!!!!
Tyler is always a pleasure to talk to and is always able to answer my questions unlike a lot of sales people I've talked with at other dealerships. Always a great experience!!
I purchased a used truck from Blake Hopp At Sherwood park Toyota, Blake was wonderful to deal with, I feel I was given a price and the truck is exactly what I was looking for. Thank you Blake for being a kind and professional sales person. I will definitely refer you to my friends.
I am from Grande Prairie and I bought a car from these guys and drove all the way to Edmonton as the sales person told me that he can give me way better pricing than the dealership in Grande Prairie. So I drove all the way to Edmonton to get my car. On bill of sale it was the same amount that we agreed upon but on the contract which was not shown to me they added $5800 for un necessary insurances and hidden interest rate. When I saw my contract on the way home I talked to the manager who’s name is ‘Jalal’, he was not even trying to be helpful but I got him to atleast return the money for insurance that we did not want in the first place via cheque. Now I emailed him for the refund and have been waiting for over month. So I called him today and he replied by “bro that was a month ago” we talked about it and at last I hung up saying that I am not satisfied with the customer service and he replied by “Yeah, Thank you”. He had this attitude that he didn’t even want to help and as if this was something that they deal with almost every week. So just giving a heads up if you are going to buy a vehicle from these guys, just think about it and do your research before you go. I would give them 0 stars if I could that one wrong decision costed me $5800
Amazing service! Would recommend! After the boyfriend suffered 2 accidents and wrote off his vehicle, his rental was no longer being covered and he needed a new vehicle before he went back to work in a few days. He was very stressed, as every vehicle he would call about was gone before he could even see it. We were going to see a vehicle he was gonna settle for, as it was the wrong color and specifications, but he was too short on time. We got there, immediately sat down with Anton Li. He was so friendly and optimistic, the boyfriend's mood changed immediately. Anton found the truck the boyfriend was really hoping for and started getting the process started. We then met John Inostroza, who is a total rockstar. He was sympathetic to the situation and had some wicked stories that made the time really fly. The staff here are friendly and helpful and we will be choosing this location for future services and purchases. I also really appreciated how safe and considerate they are with COVID safety. They turned a crummy day into a happy one, and no one had to settle.
Purchasing a vehicle can be a very stressful experience. I’ve had both very positive and very negative experiences in the past. I would recommend that anyone who is looking for someone who is going to listen carefully, address your needs and concerns as well as find exactly what you’re looking for should contact Mike Holland. I’ve never felt as prioritized and comfortable as I did with Mike.
Just purchased my first Toyota Rav4 Hybrid from Douglas and Matt, and the entire process was positive. I knew what I wanted, and they found it. After test driving several brands of SUVs, I decided on Toyota. Best decision! Customer service is excellent. Matt is a tech genius, and showed me all the features. Douglas was quick to answer my emails/texts.
Have had the joy of dealing with Zak and Jo! Zak was the sales person who greeted me at the door and went through all the specifications on the Toyota Corolla with me. He made sure my budget was kept in mind as well as all my wants and needs. Jo the sales manager made sure I was happy before I left the showroom and that I had gotten the best deal possible! Couldn't be happier with my experience at Sherwood Park Toyota. Thank you Zak and Jo once again!
Took vehicle in for Tire Installation at Kal Tire on Thursday, had wheel alignment completed. They informed me that drivers side front strut was leaking. I had entire front drivers side wheel assembly replaced by Toyota 15 months ago after sliding into a curb. I contacted Toyota in Sherwood Park and booked a service appointment for Monday. I had Strut replaced under warranty and Toyota took it for a road test and told me it was pulling heavily to the right and needed a Tire alignment. I was then told the wheel alignment was not covered by warranty. Service rep informed me this was common when struts were replaced but was not covered by service warranty. Told rep I wanted to speak to manager. Service rep told me manager was off for week and he was assistant manager and there was nothing he could do. I was told they did not cause alignment issue so it was not their responsibility to fix it. I bought my vehicle at Sherwood Park Toyota, always had it serviced there. Told assistant manager I was unhappy and would not be bringing vehicle back for any service in future because of this. Assistant Manager said I didn't bring that much buisness so it was no big loss. Floored at the lack of quality service, accountability and shoddy service that led to this encounter. If you don't expect any kind of service or loyalty from a dealership Sherwood Park Toyota fits the bill. Only sad thing is I could not give them no star rating.
Jatin is one of the best sales person, showed us and recommended a vehicle that was best suited. He listened and applied the features we needed and stayed within our budget. I highly recommend seeing him for future deals. Jo who is the manager at this Toyota was amazing and gave us such an amazing service, and offered us the best deal.
We went to Sherwood Park Toyota looking for a used vehicle. Zak was there to greet us and helped us find a car that we are very happy with. The entire staff was friendly and easy to deal with, and I would shop there again.
Highly recommend Blake, he's awesome to work with! Chadi in finance is also awesome. Thanks again to you both!
I reached out and met with sales people at multiple dealerships before ultimately deciding on Sherwood Park Toyota. "The Bow Tie Guy" Jordan Gill is a class above when it comes to customer service. He'll not only actually listen to what your wants and needs are, but he won't stop working until you're completely happy and satisfied with your new vehicle. I cannot say enough good things about Jordan or Sherwood Park Toyota and will be sending friends and family their way at every opportunity. Do yourself a favor and save some time by making this your first stop when it's time to buy a car. They've not only earned a customer now, but for life.
I can honestly say I wish there were 10 stars to give the experience was that great! Steven was so wonderful to deal with, he makes you feel so comfortable and at ease. My husband I bought a preowned 2015 4Runner, the day it was delivered to us it was so clean and shiny it felt brand new. Steven definitely made the buying process easy and fun, what buying a car should be. I’d also like to say thank you to John in Finance he was such a pleasure to deal with. He’s such a nice person and knowledgeable. He took away the stress of financing a vehicle. Also Freddy the Sales Manager was so kind and patient with us while we were trying to make a deal. 100% recommend going there for your next vehicle purchase, the entire staff is amazing there.
Great customer service. Went above and beyond expectations. Steve and Freddy were great to deal with and made the process easy and exciting.
Had an amazing experience buying my first car. I would highly recommend this location. Very professional and welcoming staff. Karan and Ayman helped me and suggested the best for me. We really appreciate their expertise and knowledge. Thank you so much.
Mike Holland is a gem to deal with. Very knowledgeable and excellent customer service!! Would highly recommend if you are in the market for a new vehicle!
We had a bad experience with Sherwood Park Toyota sales supervisor, Chris. After waiting 3 months, the vehicle was given to us at a price that is $5,000 over MSRP. It was a hybrid highlander. He was rude and dismissive.
Bought a vehicle from Zak the sales guy last week and had a wonderful experience! I went into to buy a used vehicle but was given better payment options and lower interest rates on a new RAV4 which made so much more sense to go new! Thanks to Jo the sales manager who really made the numbers work! The back and fourth was limited and Both Zak and Jo were straight forward! If you are Looking for a truly NO BS dealership this is the place to go!! Would recommend to anyone looking for a new or used car!
My fiancée and I went in last month to see Blake when we needed to upgrade for her and our daughter. He made the whole process easy and pain free. We got her into the rav4 she had her eye on and we couldn't be happier. Thanks again Blake, and cheers to the rest of the team at Sherwood Park Toyota!
We were treated warmly from the moment we walked through the doors by Anton. We just went there to see what was available without actually planning to buy that day. Anton was so patient with us, giving his best suggestion to tailor to our needs, helpful and friendly. He completely went out of his way to help us and he made the purchase really easy. He answered all our questions and more importantly, was particularly considerate of our concerns, budget & needs. Anton went above & beyond to try and get the best deal for us thereby making our vehicle buying experience so easy. Excellent customer service for sure! We highly recommend going to see Anton & Sherwood Park Toyota for your next vehicle purchase. On the day of possession Anton came by to make sure everything was good even though it was his day off. Ayman the Manager was very easy to deal with and friendly. He was also very considerate of our needs as we negotiated with him. Thank you Anton and Ayman. 10/10 for sure.
Great experience with the repair team. Caroline was a huge help -- got the part I needed for cheaper than I could online, labor costs were far below any other quote I got, and everything was taken care of on a day. This was the fourth place I went to because I assumed a dealer repair place would rip me off -- I couldn't have been more wrong.
AP SINGH thank you for hooking me up with my Tacoma . Your service was outstanding. You were honest from starting . You are about to get a lot of referrals from me . You make us all laugh while selling us the truck which we love the most at this time of pandemic we all need someone who can make us smile . Good luck and keep laughing.????
Two weeks ago me and my Husband went for a walk-in to see cars on deals. I test drove one vehicle that I liked but my husband saw another car he liked. My husband payed a 500$ refundable deposit and we only signed for a credit check so that they can see credit history for my husband. And after we got home we realized we needed to cancel it because our budget was not enough. I contacted the dealership about this and they responded with not being able to give back the 500$. Me and my Husband are frustrated with this situation and we're most likely not going to this dealership again.
Great experience researching and buying a vehicle. Clean and sanitary with friendly staff and good coffee. (Coffee is important to me) Support from sales staff (Charles, Arshad and Trevas) was friendly, informative, helpful, ready to provide what we required to make a decision, but not aggressive. We were able to try the vehicles we were interested in and they ensured we were making an informed decision. Our financing rep (Sakander) was helpful and active in getting us the best result, as well as ensuring we made an informed decision. I will update further with any follow up regarding service and support as the relationship with Sherwood Park Toyota progresses during ownership.
Got my mom a really great deal and a great experience. She was a first time car buyer and it made me happy that they didn't try to nickle and dime her. She loves her new suv!
Thank you toyota and Anton!got my new car! If you're looking someone to help you to get/trade your car,I recommend Anton (sales consultant). He is very accommodating, and help me all the things I need it for my new car. Suggested and recommend what I need for my car and safety! Thanks Anton! Also thank you Carmen, so helpful and friendly ????
Had wonderful help from Dominque while my family was buying a car. She was kind, friendly and considerate and very helpful. Would definitely recommend Dominque’s help to any future buyers.
This is the forth time I have purchased a vehicle at Sherwood Park Toyota. My salesman Blake was great to deal with and I live the vehicle I purchased. Great place to do business!
Talk to Blake H. and he was very accommodating when we first got there. We were looking for a family car as I was expecting another child. When we spoke he got us to come down without any pressure. Once we got there he really got to what we needed for our family. He went through all the options and really made it easy for us to look around. We did find a new Highlander that matched out needs. Thanks to Blake H. we got what we needed for out family!
I took my truck in because my local oil change place put my filter on too tight and didn't have the tools to take it off properly. Sherwood Park Toyota did a full inspection, topped off my fluids and replaced the filter for me free of charge. There service here is always incredible. Makes me proud to own a Toyota. Thank you so much!
Went to Sherwood park Toyota on October 1st with a friend around 2pm to potentially make a deal for a RAV4 and a highlander. While looking at the vehicles sales person told us that there's no RAV4 on lot for test drive. So we asked him if we can test drive a highlander as i am looking for a Highlander and my friend is looking for a RAV4. He asked us what's our budget? I said i am aware of what it goes for and know most of the features as well, we just need to test drive it. He don't want to put any extra mileage on their vehicles as there's shortage of vehicles and we don't look serious to buy a vehicle. We felt that sales person was talking down upon us based on our looks. we felt uncomfortable how that sales representative was talking to us and left the dealership, we will be buying 2 VW atlas Execline now. Never going back Sherwood Toyota again and just because of what happened, maybe will never buy a toyota.
Bought a vehicle, was never given a block heater cable, called and they insist they did. Looked everywhere in my vehicle but in vain. "I was told just buy another it is less than $100". When they are selling you the vehicle they sound good but after something happens to the car it is to whom it may concern so terrible and sad.
Love the new car, Hitesh was very friendly and knowledgeable, very happy overall with my experience at Sherwood Toyota
Only one person you need to deal with at Sherwood Park and that's Dominique. She was always respectful of my needs, never swaying me or pressuring me. She was courteous with letting me know when my vehicle would arrive right up to delivery. She's a fine salesperson and a good human being. Highly recommend.
I’m Ryan I have traded in my old car for a Toyota. had Karan vij who was a great salesman had a great experience at Sherwood park Toyota. enjoying my new rav 4.
Amazing service! Super easy communication and amazing people! I would 200 percent recommend anyone to Sherwood park Toyota. Both Chris and Blake were amazing and I highly recommend anyone looking for a new vehicle to come see these guys!
Blake was extremely helpful in helping me select and purchasing a new vehicle. He was helpful with accessories that make the vehicle even more practical!
This is our first time buying a vehicle with Sherwood Park Toyota and we are very happy with our experience. We saw a van we wanted to look at, called, and spoke to Blake. He arranged for us to see it that day, and we finalized the sale at that time. After all necessary mechanical work was complete, Blake personally delivered the van to our home, saving us a trip with two drivers and young kids. We would definitely shop with Blake again. Thank you!
Really impressed with the service we received from This dealership . We have made three purchases in the past three years. Sas (Sastri Udit) Is our go too guy. He is very friendly, knowledgeable and there to help us in any way he could. We will definitely be back to deal with Him with any future purchases.
I made an appointment to get my 2010 Toyota Camry in for changing the transmission fluid. I received a call from an employee of the dealership the day before the appointment, and the person said he wanted to talk with me when I was there to make an offer on my car since their lot didn’t have many older vehicles to sell. I knew where he was going with this sales tactic and told him I wasn’t interested and canceled my appointment. Not impressed with Sherwood Park Toyota at all.
If you are looking to have the most enjoyable experience while purchasing your new vehicle you need to work with Landon at Sherwood Park Toyota! My fiancé and I had been to a few different dealerships in the city browsing the various SUV selections and had minimal customer service at best. From walking into Sherwood Park Toyota, Landon was there greeting us with a friendly face, he genuine, up front and extremely throughout which is everything you need while making a big purchase. Work with a dealership and sales person you trust, that is definitely Landon! Thank you Sherwood Park Toyota for the beyond excellent service, we look forward to continuing working with you!
Blake was an amazing salesperson with a wealth of knowledge! He helped me decide on my new vehicle purchase and was supportive & insightful through the entire process. I love my new hybrid van! Thanks Blake.
I went in to Sherwood Park Toyota in a desperate Position after being told multiple times there were no vehicles. I was put in touch with Kitesh and he did not tell me good luck. He said he would do his best although I knew it would be tough. Within 20 minutes he called me back with a vehicle. He was obviously paying attention to detail and did not forget me. I truly respect some one that puts people first and Kitesh did that.
Awesome service, Steven and John were great at meeting a tight deadline and working with me over the phone and email. The 5 hour drive was worth it! Was able to get into one of the last 21's and I absolutely love the truck! A bad dealer experience almost put me off of Toyota, so happy I contacted Sherwood Park Toyota.
I had a good experience with Jun and Thomas. They help me find a suitable car for me with my budget price. Kuddos to them. ????????????????
I purchased a 2019 Rav 4 from your dealership last year. Landon Smits was so professional and made sure I got all the information I needed to understand every option this vehicle had. He made this a very exciting experience for me. I am so happy with this vehicle and also with the service your dealership provides. I will definitely refer people to your dealership and also to ask for Landon!
We met Jordan when we arrived and was provided with welcoming and excellent service. He helped us choose the right vehicle after listening to our preferences. Then he introduced us to Mark from financing, who also provided us with great service and information we could use to finance the vehicle. Thank you, Jordan. Thank you, Mark.
I recently got my second car from here. The service is very professional and yet personalized. AP was really helpful in the whole process. I don’t know much about cars so he took extra effort to explain all the details to me. Very helpful and accommodating. Even Carmen was very friendly and helpful. Thank you all .
Do not ever come to this place! They made our friend put a reservation fee of 2,500$ (not even a deposit) for a brand new Rav4 and when they decided to buy a different one, they wont refund them, telling that the car has been ordered already, so they got trapped and had to forcefully buy the car. They decided to pay the dealership in cash to avoid hefty amount of interest rate, hence they laughed at my friends and even questioned where will they get that kind of money. They wanted them to go through car loan. These people in this dealership only wants money! Almost all of our friends and family has good experience with and bought cars from toyota dealership its sad to know how this Toyota in Sherwood park treats their customers. Rude!
Sherwood Park Toyota has been so excellent to deal with, recently my elderly grandmother was looking for a new Camry. Chris Kambeitz was the sales manager who assisted me, he was always available and made sure that my grandmother felt heard with her vehicle wants and needs. If you are looking for a no pressure, professional and friendly dealership this should be your first stop! Thanks!
What a refreshing change!! This dealership is great! My vehicle purchase was so smooth. Jay Rebus in sales is fantastic! Chris, the sales manager is a great guy and John in finance, simply wondeful. Thank you Sherwood Park Toyota
Bought my new RAV4 from Blake Hopp, he was fantastic person to deal with and took me through everything I needed to know. I am glad I was able to get my first Toyota with his help.
Dominique is the ideal representative you would want to sell you a vehicle! She is such a kind, outgoing person and has amazing customer service skills! I could not imagine having a better experience while finding my beautiful used vehicle! Dominique is your girl if you are in the market for a used vehicle! She goes above and beyond and made me feel so comfortable while making a pretty big financial decision. Thank you so so much Dominique! ????
The staff at Sherwood Toyota are fantastic. I had the opportunity to work with Blake who made the entire buying process simple! Definitely recommend Blake if you’re looking for a new vehicle.
I came into Sherwood Park Toyota to buy a car. Brayden Norris was of huge help the entire time. He was very friendly and informative. Brayden made sure I came out of this experience happy and with a vehicle I was sure to love.
Tried to get a quote for struts. Called twice and spoke with the service manager the second time. She transfered me to parts. Parts voice mail said leave a message...then message box was full. Called back the service manager and left a voicemail.... still no quote. Will be giving my business to Kingsway Toyota who gave me a quote with in an hour. Sabrina called me back after she was notified of the poor Google review. She apologized for the "runaround" I received and supplied the quote shortly after. She informed me the dealership was having a special, 50% off shock parts and labor to install them. The quote was almost half that of the competition. I canceled my appointment with Toyota Northwest and had the work completed at your dealership. Thank you Google reviews and Sherwood Park Toyota owner for caring about the customer.
I had a great experience with Zak the product advisor. He gave me proper insight on what vehicle was best for me as I was confused between the RAV4 and the Venza. Zak also helped me get the best price possible and walked me through all the features in my vehicle. He was very patient with me and made sure I was satisfied before leaving the dealership! Highly recommend Zak for future purchases.
Been looking for a truck for over a year and as soon as I found Blake at this dealership, he was super helpful and accommodating. He helped me to hop into a brand new tacoma with the add ons that I needed, and all while doing it over the phone. Will definitely be referring friends to him :)
It was a pleasure dealing at SPToyota AP Singh did great job-very helpful. Also a pleasure dealing with Jo, Mark and Karan Thank you all for help Tom and Marion Once again it was a pleasure dealing with AP, Jo and Jalal on the purchase of my new Tacoma! Would highly recommend SPToyota to anyone!
We just bought a Toyota corrola 2021 LE with Sherwood park toyota. We were introduced to Jun by the receptionist and we were very happy with the service we received from him. Jun was very customer oriented. He understood our need and helped us to go through. After we bought the car, he helped us for safety setting and other important things. He was very amazing guy. Thanks for this great service.
Have bought two cars from Sherwood Park Toyota in the past 10 years. Exceptional service both times. Steven (sales) and Blake (sales manager) amd Mark (finance) made the whole process simple, friendly and easy and I was on my way with my new ride 24hr after I decided to start looking. The vehicle is perfect for my needs, and they really went the extra mile to accommodate my schedule with the quick turnaround, detailing and finalizing the deal. Would definitely recommend to anyone looking for a great experience when car shopping. ❤
I had an excellent experience buying my first car from Sherwood Toyota. My salesperson was Thomas and he helped me finding the best option for me. Would really recommend buying a car from there! Thankyou:)
My wife and I recently bought a used (almost new) Corolla from Sherwood Park Toyota. Blake Hopp was salesperson who sold us the car. Blake was very prompt in responding (via email) to our initial questions about the car and then welcoming and friendly when we came in for a test drive. He was also reasonable in negotiating the price of the car. We were very happy with Blake's service and with the dealership in general.
I went in and bought a 2016 Audi Q5 from Ayman Eldoueik, who was wonderful. Very accommodating and ensured the car was detailed to perfection. He made sure that the deal was good for us both and that I left with a vehicle I would love (Which I did!!!) Thank you Ayman for being a wonderful sales manager and selling me an amazing car. I would recommend anyone to go and see Ayman if they are looking for a used or new vehicle.
I just bought a 2020 Tacoma. Tyler Shellnutt was my sales associate. I had an outstanding experience from start to finish. Vehicle arrived exactly when they said it would and Tyler has promptly answered any questions I have had even after the purchase & delivery. I was also very impressed when my vehicle was presented to me with a full gas tank! I have previously always bought GM vehicles and GM dealerships never bothered to do this. It was wonderful not having to shell out another $70 to fill the tank moments after leaving the dealership lot. Jalal was the finance manager I dealt with and he was very patient and professional too. An all-around great experience at Sherwood Park Toyota!
I deal with Ahmad syed few weeks ago it was outstanding customer services and it was amazing how he help me decide on my new vehicle purchase. I will surely recommend you to all my friends. Thank you so much for help.
I would highly recommend Sherwood Park Toyota. My sales representative, Tyler, was very friendly, professional and knowledgeable. With his assistance, I was able to find the car that suited my needs as a travel nurse. I am very pleased with my purchase and fair transaction with my trade in.
Jason and Charles were very professional and attentive when assisting us with buying my 2021 Corolla. They took our concerns very seriously and tried their best to fulfill my needs when purchasing this car. This was absolutely a excellent decision and we would definitely reccommend them to anyone wanting to buy from Toyota!
I had a great time doing business with Sherwood Park Toyota. I highly recommend Steven for giving best car options and he will surely get the best deal for you. They are committed on customer satisfaction on top priority as i have experienced. I salute John the finance manager for making the approval quick and easy.
Just got my new RAV4 today. Anton was very helpful and honest. He always stick to his word and follow up his promises. Was very easy to deal with. He is very patient and I’m so happy with my experience. Thank you Anton!
Steven and Brayden were fantastic to work with! Very accommodating, patient, pleasant and knowledgeable. Steven helped me find a vehicle that exactly fitted my needs and both of them helped me negotiate a cost that was affordable and fair! I would definitely recommend anyone who's looking for a vehicle to see these guys.
Dealt with Ayman Eldoueik on the purchase of my recent vehicle. I’m normally distrusting when buying vehicles but Ayman was very helpful and patient with all of my questions and concerns. He found a deal that worked for me and I would definitely recommend others to both Ayman and SP Toyota. Thanks!!
I’ve never written a review on customer service before, so that goes to show you how terrible it is at Sherwood Park Toyota. I dealt with Douglas, Mike, and Freddy. They all had their fair share of lies, and the arrogance displayed by Douglas, was sickening. I did end up putting down a deposit for a truck, but after seeing the numbers on paper, it didn’t meet my budget. When I told them I wanted my deposit back, they tried to say that it was up to the manager whether or not I get it back. I think they forgot that im a police officer, and that it definitely wouldn’t be in their best interest to not return my deposit. (Tyler Deagle)
Jatin helped us to buy brand new highlander xle. We love our vechile and it arrived before the promise window. We do recommend to see him and his manager Jo. Thank you
I came in to look for something really reliable for a good price, Steven was able to find me just that! Super friendly and I felt very comfortable with him as he knew what he was talking about. Definitely recommend him to anyone who's looking to get a new pair of tires!
I recently bought a used car from Dominique a few months ago, she had such a great attitude, very welcoming I didn’t feel bombarded or pressured like you sometimes feel going to buy a car! Great experience!! Also she called me yesterday to wish me happy birthday! She looks after you even after the deal is done! Definitely go and ask for Dominique!!
We are beyond disappointed in Sherwood Park Toyota's service. We bought a brand new Toyota RAV4 last month and everything was working great until we decided to install a hitch.. shortly after we noticed that our blind spot monitors were not working. I went to the service shop to see if they could figure out what was going on. They said someone must've hit my car and damaged the sensors.. and pointed out a miniscule scratch on the rear side. This answer was really frustrating because there is practically no damage to indicate a hit and run that could've caused the sensors to stop working. I asked them if installing a hitch could be the reason why the blind spot monitors weren't working, and the service people said there's no way to be sure without checking and that if I want it checked, I'd have to pay for it. Where is the new car warranty? Not to mention I have a 3 year plan where all services are supposed to be covered... Since then, I've left two voicemails saying I'd like to resolve this issue. Since last Monday, I have no response from anyone. This extremely unprofessional attitude Toyota has towards their customers is completely unacceptable.
My experience with Sherwood Park Toyota was excellent. Blake was efficient, straightforward and a pleasure to deal with. Carmen Yi, in finance, was excellent . Great team!
If you’re looking for a no pressure sales person while looking for a vehicle go see Jatin Kapoor! His pleasant personality and knowledge of the vehicle made this a great experience. Jatin thank you for your patience and kindness????
Unethical Business Deals We were approached in July 2021 by Sherwood Park Toyota as they wanted to purchase our 2014 4Runner. We quickly declined as we love our 4 Runner and did not feel the need to upgrade. After contacting us a couple more times, we caved and reached a deal on a 2021 that was to be arriving at the end of August. We put a $1000 deposit on this vehicle. The end of August came and we received no updates so we reached out to Sherwood Park Toyota via 2 emails and 1 phone call. Finally someone called back explaining that there were no longer any 2021 models available, but they had gone ahead and put our name on a 2022 with an increase price of $1435. Ok?.... The 2022 model was to arrive the end of September. The end of September came, and again, we received no updates, and again we reached out for an update. We received a reply indicating that the vehicle will now be arriving end of October. I was reassured via email that there were no issues with the vehicle, and that our name was on the vehicle and putting time and mileage on our 2014 was not a problem at all. The end of October came, and again, no updates from Sherwood Park Toyota! Again, we had to reach out and get an update. The sales manager called us back to inform us that the MSRP has gone up recently and he can no longer honor the deal we had made previously. To say we were angry is an understatement!! This is the sales person’s message to us; ”Business is business. There is no emotion is sales, and we can make more money due to the supply and demand situation than on the deal we had in place” This is so unethical! We were strung along for 4 months! We don’t believe in doing business this way. This is bad business. So we will purchase our new 4Runner somewhere else. Interesting to see a google review from just a month ago from a customer that was offered a vehicle at $10,000 above MSRP, that also had a deposit on it. He declined the deal as he too felt this was unethical. We contacted AMVIC (Alberta Motor Vehicle Industry Council), who strongly agreed this practice is extremely unethical. They encouraged us to file a complaint with BBB and AMVIC and social media outlets. To Sherwood Park Toyota…..please spare us your generic “cut and paste” reply. If you choose to reply, reply with some sincerity.
Had a great experience purchasing my 2021 Tacoma from here. Both Sales (Jordan) and financing (Mark) were great to deal with. Vehicle was ready to go the next day and the purchase process was painless. I would shop here again.
Had a really good experience with Jun as the person of contact (sales). He was very friendly, gave me tips on what to take note and take care as it is our first time buying a car here in Canada. Will definitely recommend him as a person to go to when visiting this dealership.
We had an awesome experience at sherwood park toyota!!! Thank you J. Rebus for getting us into our new 2021 rav4. We highly recommend this person if you're going to buy a new vehicle anytime! ???? ???? Sarah & Ryan Clarke
Purchased a new Highlander and very happy with the whole experience. John and Brayden were wonderful to deal with! My only suggestion is for purchasing extras such as 3m, rust coatings and maintenance packages, etc should be offered and dealt with prior to the day of final payment and pick up. Felt a bit like I was being upsold by the finance department. Highly recommend SP Toyota!
Thank you Tyler! He was extremely helpful, respectful, and very well spoken. He made me feel at home and comfortable. He made me a returning customer for sure!
My fiancee and I had been shopping for a pre-owned Tacoma for a few months now. We live in Calgary, and have struck out at other dealerships mostly due to poor customer service. We decided to look outside Calgary, and found Sherwood Park Toyota. We found a smokin' good deal, called in and chatted with Landon to see if it was available to test drive. Next thing we knew, we were up at 5:30am, and driving from Calgary to meet with them for 9:00am the next morning. This was our first time buying a truck, and Landon was absolutely the best. He was incredibly friendly, easy going, and no pressure at all. He showed us all the features the truck had, and compared it to other trucks we were looking at. After the test drive, I was all in. My fiancee, however...took some convincing, and I mean convincing! We met with John in finance who was probably one of the most patient people I've ever met. As we hummed and hawed over the price and whether this was right for us, he and Landon waited. We decided to get some air and think things through further, and thought about it in the rain. Landon and John, still patiently waited through our whole thinking process. We were probably nightmare customers as the whole process took nearly all day, but you would never know from the two of them as they remained friendly and pressure free the entire time we were there. We finally decided that this is the right vehicle, and signed on. After a long wait time on the phone with insurance, Landon - knowing we had a 3 hour drive ahead of us - offered to get us going and sent us home with a loaner plate. Absolute above and beyond customer service and gem of a human. Can't thank you two enough for such a good experience. I know this truck is going to last a long time, and when the old lady's car bites it I know a road trip is in order. I promise we'll have less thinking to do!
My experience purchases my new vehicle was excellent. Thomas and his manager were super friendly, no pushing for purchase. Thanks for above and beyond experience
I would like to thank Art, Blake, Jalal and all the rest of the Sherwood Park Toyota team for making my experience one of the best customer experiences in the automotive industry!! This is the second time I have come to Sherwood Park Toyota for a vehicle and they have made it practically seamless both times!!! I was taken care of with quick and friendly service! These guys sure know what they are doing!! With the Sherwood park Toyota team I definitely felt like I was in good hands and left there with a great car, great customer experience and definitely left in a better position then when I came in! I ABSOLUTELY will be recommending this dealership to all my family and friends and anyone who is looking for a new vehicle! Thanks again to the Sherwood Park Toyota Team!!!
Steven was an amazing salesman. He was very professional and straight to the point. He would also advocate for the customers wants. The manager, Freddie was also very welcoming.
We found Jordan Gill to be attentive and courteous from the time we walked in the door until the moment we drove away with our new truck but most of all there was no feeling of pressure to close the deal. No pressure or fake friendliness from Jordan or anyone we spoke to at Sherwood Toyota. The dealership was very amenable to negotiating terms on any extra add ons like undercoating and 3M plastic film paint protection. Mark in finance was also excellent to deal with.
Dominique was an absolute joy to work with. She went out of her way to ensure everything was ready promptly for me. She even went out of her way to buy my husband an apple on pickup day from a joke he had previously make the week before. She was extremely personable and well spoken. She went over all the details of the vehicle with us and ensured we were completely comfortable before we drove off the lot. I would totally recommend purchasing a vehicle from her. Everyone at sherwood Toyota was great, We are extremely happy with our purchase.
Dominique Girouard was amazing to work with. She knew she wanted to help my friend get into a vehicle and did everything she could to make her happy and negotiate a selling price. She is an amazing woman and a great member of the sales team!
My son Steven work here for over 1 year now. He tell me my car getting old and I spend to much money to keep it. I buy a new RAV4 XLE from him after he show me the better options for me than LE. His manager Blake is very friendly. Freddy is the used car manager there and he also give his expert advise for me.
Anton helped us beyond what we expected . Anton helped me personally when I dropped by at the dealership and he was so accommodating as I hopped into the car for test drive. He is very kind and welcoming! You never regret approaching him because he will entertain you for sure. He was not pushy to sell the car for me. He was so professional and not greedy like other agents in other Toyota dealerships. Freddie is the nicest senior Manager we’ve ever met. He was so humble meeting us face to face with a welcoming character . We felt we were the most special people in the whole world. He treated us as a valued customer not just to make money from us. He met us halfway to what we offered as the price of the car we chose. We keep going back to Sherwood Park Toyota - our dealership for our lifetime. Our dealership for our whole family. No other dealerships can fathom the excellent service of Anton (sales agent) and Freddie (Senior Manager). They go beyond the best service they could offer to make their customers satisfied. They give the best service (Anton) from sales point of View and Freddie as the Senior Manager . We’ve been to all Toyota dealerships in Edmonton area and we never found as nice as Anton (sales agent) and Freddie (Senior Manager). Ahmed (sales agent) initially extended his excellent phonecall service in finding me a car what I needed. He was so willing to help me find the car that suits my need and he never quits finding a solution (amidst scarcity of stocks due to covid )to help me find the car I wanted . We really had a great experience at SP Toyota from Anton on sales to finance with Sherry and to Senior Manager Freddie. We never had this great experience from other dealerships. We found satisfaction only at SP toyota! Sherwood park Toyota is the best dealership in the whole Alberta! SP Toyota is our dealership for our lifetime and for our whole family. We really recommend SP Toyota for all the customers looking for a car. We highly recommend Anton on sales and Freddie as Senior Manager for their excellent customer service with us!
Jason is very patient and responsive all the time. He is very professional and will difinetely get my next truck from him!
Really great experience buying my Corolla here, literally just left the place. Strong team and excellent customer service. Brayden, Jo and Mark thanks again. Josh.
My experience purchasing my new Rav4 at Sherwood Park Toyota was amazing! Blake Hopp was fantastic to deal with. His professionalism and detail to his our needs and wants was outstanding! We will definitely be back to see Blake for our next purchase.
Me and my family all bought cars from Sherwood Park Toyota. Best customer service I have ever received from a car dealership. I always recommend people to go to this store. Amit the general manager in particular was very professional and easy to deal with. Highly recommend!!
Wonderful service !! We had amazing experience at Sherwood Park Toyota recently. The whole process of buying a car was very simple and delightful. I would highly recommend HITESH for facilitating the paperwork, explaining the features of the vehicle and offer us the perfect deal. Driving 2 hours from my place to Sherwood Park was worth it after meeting the team over there. If you are looking for professionalism and meticulous handling of your money by grabbing a deal that suits to your pocket go see Hitesh at Sherwood Park Toyota. Thanks to this marvellous team !!
I had a very positive experience at Sherwood Park Toyota. The sales advisor Shabbir Ahmed was very professional. He was patient and understanding, he listened carefully to what I was looking for and provided professional services and unbiased suggestions. From the moment I stepped into the showroom, I was very nicely greeted by Shabbir. A professional sales person definitely made my purchase experience a lot more at ease and fun! I appreciate his help and patience very much and would definitely like to do business with him again!
Went into Sherwood Toyota and had amazing service with Mikey Paiva in the parts department. He went out of his way to give me great service and made me feel comfortable with the parts I needed for my tundra. Highly recommend him and the dealer to anyone needing any parts for their Toyota. Thanks Mikey.
DISHONEST USED CAR SALES. I worked with one of the used car salesman to coordinate a purchase from out of province. The car had a great carfax and the salesperson took videos for me, showing the car was in great shape (Which it is - mechanically and visually great!) HOWEVER, I asked specifically about the car being smoked in, and he “confirmed the car had never been smoked in.” When I flew to pickup the vehicle, I opened the door to an immediate and unmistakable smell of smoked-in car. The salesperson took advantage of the fact I wasn’t there in person to view the vehicle when making the deal (lesson learned). Another salesman tried to Jedi mind trick me, denying smelling anything. But any non-salesman I asked, including smokers, stated undoubtedly the car smelled of smoke. The used car sales manager took $1000 off the price of the car to compensate, but the salesman also lied about our agreed-upon price!! We agreed on an “all-in” number, but he conveniently “forgot” or “didn’t realize” over a thousand dollars of fees I would have to pay. the attempted deception and lies cannot be pardoned from this used car sales team. BEWARE WHEN BUYING A USED CAR FROM THIS DEALER.
Recently purchased a truck from Sherwood park and could not be happier with the experience. Chafic helped every step of the way and moved hell and high water to ship my truck to BC. The process was smooth and painless. They have a customer for life.
I really enjoyed my experience at Sheerwood Park Toyota very much. Thanks to the fantastic Jordan, Jo and Carmen. I got exactly what I was looking for right on the first day. Jordan was extremely patient, professional and absolutely went above and beyond in getting me the best deal ever. As such, I would highly recommend this dealership to anyone ready to join the Toyota family. ????
Sherwood Park Toyota is the place to go when shopping for a vehicle. I went in and had a great experience. The staff was very friendly and personable and like other dealerships alike they were not pushy at all instead they treated you like one of their own. I had the privilege of dealing with John Constantinidis their product advisor, he was very knowledgeable and took the time to listen and answer all my questions and if I didn't understand he took the time to explain in very fine details which made my visit even more worthwhile. John introduced me to his Sales Managers Ayman and Jo and together all three of them confirmed and reconfirmed what Sherwood Park Toyota was offering to me and that I was in good hands. Many thanks to John, Ayman and Jo for treating me like I belong and making my experience a memorable one that you do not see happen that often nowadays.
Highly recommend this place when looking for your next vehicle purchase process was quick and painless I was out in less than 2 hours Steven and Blake were awesome to deal with
I was lied to about my delivery date . Because I use my vehicle for driver training I had to remove the training brake from my old vehicle and then put it in the new one. Because vehicle did not arrive when I was told I had to pay for removing the old break then reinstalling it in the old vehicle. Because I needed that car to teach driver training. My cost out of pocket was several hundreds of dollars. I was also told I would receive a cheque for $300 dollars and to pick it up at the front desk. That never happened. I was lied to for a second time. Stay away from this dealership.
Sas was extremely helpful and informative. Glad i was able to consult with him. His customer service is top notch and represents Toyota in fantastic way.
Tyler Shellnutt was amazing. Went in a little while ago for a car. And he went above and beyond for me! Made the whole process super simple! Will be back to buy from him again! Thank you Tyler! Truly a class act!
A big big big thank you to JATIN KAPOOR. He’s very helpful, Quick and clear communication and trustworthy. He’s Attentive to customer's needs and really informative about the car. I’ll definitely come to him in future as well☺️
Ive changed my *star* rating as I have been assured by Dominic that my concerns have been addressed and dealth with shortly after my call.. Thank you Dominic! Jan 27th...called and spoke with Dominic...pleasant to deal with.. Jan 24th...still waiting for a call from Dominque! Jan 20...still no call from anyone. I called around noon today (Jan18)...message was left with Dominque...was told he would call me soon...1844 hrs...still no call...I certainly can... is there a contact person/number?
Jordan (the Bow Tie Guy - Ha! Clever!), made my experience comfortable and memorable. I never felt pressured (which is a HUGE plus. So many salesmen just push and push just to make a deal). I have full confidence that he is genuine in his desire to help his customers find their perfect fit for a vehicle at a great price! Absolutley recommend seeing him when you go in!
Garrett & Jo did a great job .we worked together and came to a good selling price so now I own the suv Thanx
Great experience… would really recommend who wanted to purchase used or new cars. Great customer service. Especially thanks to Product advisor Thomaskutty Thomas. Thank you
I had a great experience with SP Toyota. I traded in my 2018 corolla for a brand new 2021 corolla and I love it! AP Singh is a great person to have as your salesman, he is very welcoming, understanding, and tries his best to cater to your needs. Shubkaran Singh was also a pleasure to deal with as he made my entire leasing process super easy and stress-free. I'm so glad to have made the choice to come here.
Gurpreet and Jo were great! We love our new Sienna van - our last one we bought in 2004 and it has been fabulous. Still running at 490,000km so we thought we’d buy another one. Thanks Toyota!
This is the smoothest and easiest deal I have ever had in purchasing a vehicle. Brayden took his time to talk about the trade in on my vehicle and spent time to go through everything with my new Venza. I love that they recognized my own work schedule and worked around my schedule. This was honestly the best experience I have ever had in purchasing a car.
I spent a good few days checking out dealerships online and I seen a vehicle I liked on the Sherwood Toyota website. Blake Hopp reached out to me and was professional and courteous, but most importantly he was considerate of me and my wife’s concerns and needs and he made sure that when we drove off with our new RAV4 we were happy with the car. Would buy from here again!
I've purchased new vehicles from a few different dealerships/brands over the last 10 years. Never an enjoyable experience. Until I came to Sherwood Toyota, everything from initial meeting, sales, to finance was exceptionally easy and straight forward for once. Sas was my salesperson and easily the most straight forward easy to deal with I've ever met. Finance which is usually the biggest pain in the butt was nothing but exceptional here. The after sale support has been great as I've been able to text my salesperson with questions. Would highly recommend to anyone!
We had a great experience at Sherwood Park Toyota recently. The service we recieved from Jay, Freddy, Carmen and Ivan was truly exceptional and professional. They all did a good job of making us feel welcomed and valued all while getting us the truck of our dreams! I highly recommend this dealership and this team.
It was a really pleasant experience dealing with all the fine folks at Sherwood Park Toyota. Each person I interacted with was easy to deal with, understood my needs and worked hard at accommodating them. In the end the deal we made was most acceptable to myself as was the great RAV4 vehicle we bought. Many thanks to Douglas, our salesman who made everything come together. You can be sure that I will do business with you again and refer others as well.
I just bought a new Highlander from Sherwood park Toyota. My sales person was great to work with his name is Jason Wong, he took the time to find us a vehicle that met our needs and was patient while going through the vehicle technology. He made it a great experience.
I had the opportunity to deal with Hitesh this past week in the purchase of a new Highlander. The truth, he was awesome to work with, really knows his stuff that’s for sure and not pushy at all. I highly recommend this dealership, Hitesh’s manager is Chris Kambeitz who was really good to work with, even though he’s a Rider Fan. Again, I recommend Sherwood Park Toyota. Brian
We went looking for a first vehicle for our son and were given a few options in what we were looking for. Dominique Girouard showed us what we asked for and we left with an excellent vehicle! We appreciate her kindness and not pressuring us into something we didn't want or out of our price range. Happy Customers for sure. Thank you Dom!
If you are looking for a Truck, SUV or a car you should go with Ayman Eldoueik (Sales manager) and Thomas K Thomas (Product Advisor). They will give you deal and really easy to talk to. They will explain everything to you and help you on your budget. I had a best experience with this guys in toyota. I had no problem dealing with them.
Finance manager lied to me over the phone multiple times. Only to let me drive 5 hours and try to tell me he did not say what he said. This was after buying 2 new cars from them bring your business elsewhere they will never gain mine again.
I came in with my wife to have a look at the new Sienna and Matt was very helpful going through all the options and helping me find the one that has all the features we were looking for. Prices here are very competitive. I highly recommend Matt and the team here at Sherwood Park Toyota if you’re in the market for a new car!
I purchased a 2013 Toyota Tacoma from Sherwood Park Toyota. Mike Holland, my salesperson, was extremely good to deal with as was Carmen Ye, the finance manager. I am an out of town client and highly recommend anyone from BC to Saskatchewan looking for a used Toyota to give Mike Holland a call. Buying a vehicle sight unseen takes a lot of trust and Mike certainly earned mine.
Really appreciate Joe Cariou for his advice and help. .I would recommend to buy cars from Sherwood Toyota. Thanks Joe once again
Just bought my new 2021 Venza from here!!! Zak Ahmad my product advisor really educated me on the trim levels the RAV4 and Venza had to offer before guiding me towards the Venza as it met my criteria! The hybrid was what sold me on it as I drive a good amount each day! Jo Cariou the Sales manager made sure I was happy as he worked around my budget and found me the best deal possible! I had shopped around at most of the Toyota dealers in Edmonton and Jo beat the price as promised! If you want to save yourself the time of shopping around go to these guys at Sherwood Park Toyota to receive the best price first! I would highly recommend Sherwood park Toyota as well as Zak and jo to anyone looking to purchase a vehicle in the near future!
I drove from Grande Prairie last week to pick up my vehicle and I couldn’t be happier. Dealing with SP Toyota was fast, and my experience couldn’t have been any better. Huge shoutout to Chris for helping me out and getting me into my dream vehicle!
The sales Blake H. Helped me get an awesome deal with my 2021 highlander! His went above and beyond ! And his team is very approachable and very professional! We loved the car and the service they provided by Sherwood Park Toyota !
Blake Hopp is my sales rep and I am very pleased with the service he provided. He’s very easy to talk with, great knowledge of the product and have an amazing customer centric attitude❤️
Purchased my 1st vehicle from Sherwood park Toyota and very pleased with the services given by Gurbir. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade.
I went there to buy a toyota but their salesperson wasn’t great in make us home with our purchase. They never provided us with the actual cost of ownership of any specific vehicle over x amount of time. I really wanted to buy toyota as my first new car but customer dealing really makes a difference as usually cars are the 2nd biggest investments people make after their house. But i am gald their next door neighbours are much better to deal with in person so I ended up buying that one.
I recently purchased my 2022 4 runner from Sas Udit. I was so impressed with his knowledge and eagerness to help. Being that this is my 1st brand new vehicle, I have been able to contact him and ask questions, and without a doubt he answers them for me. He is such a pleasure to work with I would highly recommend him to my friends and family Big thanks out to Sas!!!
At Toyota Dealership in Sherwood, we have pre-order Highlander Platinum. We appreciate the price and service. At other dealerships, they have increased the price due to demand and supply. Jatin Kapoor was our salesperson. We appreciate him for being genuine, cheerful and with no sales pressure at all.
Stephen was a absolute joy to deal with and the financial side made it even easier to get in the vehicle I wanted with all the options I’d recommend this dealership over any in Fort Mac any day!
Absolutely my favorite Toyota dealership ever. I have now made 3 vehicle purchases here! Sales to service....everyone is amazing. I always leave with a smile on my face. Special mentions to Jordan (The bow tie guy) and Shafik for being sales men with integrity!! And of course Kelly at reception is amazing. Loyal to the brand and this dealer for a long time to come!!!!
I dealt with Shafik Kassam and would high recommend him . He conducts himself in a very professinal manner and really knows his cars.He will go above and beyond to satisfy his customer when it comes to the whole process he was very smooth with and gave me his best price upfront . I loved his expertise so much I did refer family members and friends and would be going back to him with any Toyota car needs in the future
Ayman Eldoueik assisted me in purchasing my new vehicle. He was very helpful, knowledgeable, and took the stress out of buying a vehicle. He went above and beyond and I'm very grateful for the great service.
I came into Sherwood Toyota just browsing but ended up buying a 2020 Toyota Highlander! I can not say enough good things about Carmen in financing.She was extremely knowledgeable and easy going. The whole financial part was simple and the level of service was incredible. Glad she was able to offer me these upgrades for a very good cost!
Had an amazing experience purchasing my new vehicle. The product adviser (Zak Ahmad) was very patient and welcoming. He really helped us make the decision to go with the RAV4 over the competition by going in debt with the features while presenting us the value Toyota offered in the long run! The sales manager (Jo Cariou) on the other hand helped us get an amazing deal. He understood our situation and took into account of budget and made everything fit well within it! Overall our entire experience at Sherwood park Toyota was very welcoming and and joyful! Will recommend to anyone who is looking for a new vehicle!
I just got my Rav4 hybrid. I got it little earlier than I was told which is great. Tuan my sales guy is great. He went above and beyond. He even gave me a ride to pickup my car. Thanks Tuan. A couple of things that I noticed, the interest rate was a lot higher than I was told, and the finance person was extremely pushy to sell extra warranty and other packages. Other than that, it was almost a great experience.
Jun was a great salesman. He knew more about my rav4 than I expected him to. He wasn't pushy at all. On delivery day, the sales manager came out and thanked me for the business. It was a nice touch because that store is always busy, and he found time to step away from writing deals to thank me.
I bought my Tacoma from Jordan (the bow tie guy). I would definitely buy again from him. He is very friendly, funny and not pushy. I liked his honest approach regarding the limited availability of these trucks. He really did look out for me and had my best intentions at heart. If I hadn't had put a deposit to secure it... it would have been gone! Now I'm driving around in my dream truck. Very very happy with my purchase. Jordan is AMAZING!!!
I had a wonderful experience purchasing a brand new Sienna from Landon. He was very knowledgeable of the vehicle and made me feel very confident I was making the right vehicle choice. I love my Sienna! Ayman, the sales manager was also very helpful, as well as Eli in the finance department. I would recommend anyone to purchase a vehicle from Sherwood Park Toyota!
Daniel Dekel gave us awesome service today! Not only was the service excellent but his public-relations skills were superb. He did his absolute best to give us wise advice and service! Thank you Daniel & crew! Paul & Gloria Holomis
Today I visited Toyota Sherwood park Jatin Kapoor he helped me on the process from start to end. I haven't bought the car yet due to personal reason however I'm coming back to him n his manager Jo in next 2 week. Great service team keep up the good work.
What a relief to work with Blake at Sherwood Park Toyota! Blake assisted me in buying my used Honda CRV and I can't say enough about this dealer and their sales team. This is what buying a car should feel like- used car salespeople...take note! I visited enough dealerships and "dealt" with enough sales teams to have a negative opinion of the car industry. This time it was a relief to see someone focused on my best interest; not a sales margin. Blake was patient, accommodating and most importantly he was transparent. Nothing was hidden! He answered questions truthfully and tactfully ensuring I was getting into a quality vehicle and I could trust him and this dealership! Blake's goal is not only to make sure you are happy with your purchase, but give you a positive and trustworthy experience. The efficiency and organization is next level. The dedication to the customer doesn't stop after the transaction. The team is truly focused on being professional and providing the best care to the customer. I can't say enough good things about my experience and encourage everyone looking to buy a vehicle to visit Blake.