Reviews of Go Auto Outlet Edmonton (Car Concessionaire)

Cypryss B

Stuart and Burke were awesome. thanks for my new car! I love it! Great service and things were done in a timely fashion.

Ricki Grey

Pretty average experience. Sales and finance was fine. My only issue was with the service department. Originally had taken my car in to get the struts replaced, upon inspection before leaving the lot I opened the trunk and there was a panel that belonged underneath the vehicle that they had failed to put back on as well as a giant scratch on the passenger door that would’ve been pretty hard to miss the first time around. In turn he responded that I would need to arrange another date to come back in once again so they could put it back on and touch up the scratch. So I brought my vehicle in again which is pretty inconvenient seeing as I live south west and work in Sherwood Park.. Upon retrieving my vehicle this past weekend I immediately noticed the giant scratch still there clear as day. At this point I was pretty frustrated and left the lot. My only thoughts were too how can I trust that the panel was even put back on seeing that they failed to touch up the scratch. Not satisfied on that front.

Chris Jones

Do not buy a vehicle from this location or even inquire about it. Ran by an unprofessional sales team that doesn't listen to the customer. Even if you ask to be taken off their call list, calls will still be sent out by nagging sales members. ALSO They merge any information with the AutoTrader app or any existing file from your past. Go auto dealerships are crooks and have been a significant issue in the auto industry for many years. Go Auto use to have much lower ratings on Google a year or two ago.. I do not trust how their ratings have gone up....

John Brake

Yohannis helped me out tremendously. He wasn't an excellent salesman and the best I've had. Great dealership and I recommend this dealership and this salesman

Elizabeth Memnook

Faouzi (Freddy) Karout has been more than great to work with. We are very pleased to have shared this overall great experience with you...

Gerren SASKIW

Enjoyed the car buying process with knowledgeable, friendly and professional staff!

Phil Shaw

I bought a car, insured it and when I showed up 1 day later- they had sold it to some else ~they were laughing in my face

Shannon Huhtala

It borders on harassment to call a young woman not once, but twice because she left a bad review and you didn't think it was fair. Well, neither is your business practice. Your calls to her left her shaken. This should never happen when you are trying to buy a vehicle. It shouldn't be like this.

Jasper A

I inquired about a used vehicle advertised online. Yohannis responded to me in a promptly manner and set up a time to see the vehicle right away. The ease of the overall sales process, made what usually is a stressful situation an enjoyable one. Thank You for the excellent customer service and will definitely be back for my next vehicle!

Jan Leenstra

Very good customer service from these guys! I got an excelent vehicle for a great price! Thanks again for the great experience Sully!

Jerrod Chute

It was a great experience. Traded in and bought a nice sedan for a more than reasonable price. Riley was an amazing salesman, informative and understanding. Between him and Mike, I was in and out without any complications. Definitely would purchase another car from Go Auto Yellowhead.

Elizabeth Gee

I had a great experience with Dayna. The service was good. I would reccomend my friends and family to see Dayna for their next vehicle. Thank you very much.

pierre-luc louis-seize

Bough a SUV Monday November 25, 2019. Upon inspection of the vehicle i found a fender trim piece on the driver side dangling from the fenders and another one broken on the passenger side. vehicle had also a check engine light on even if one of their "journeyman" technician inspected the vehicle and reported on his vehicle assessment sheet that nothing was wrong. The "service manager" agreed to get those fixed before i take possession of the vehicle. The "service manager" told me the vehicle would be ready for pickup on Tuesday November 26 after 5PM. Once at the dealership on that give date and time i got told by the same manager that the vehicle wasn't ready because they received the wrong parts and that it would be ready the next morning, he told me he would call me around 9AM to give me a exact same timing that the vehicle would be ready. At 2PM on Wednesday November 27 i show up to the dealership to see if the vehicle was ready has i did not received any phone call from the "service manager" and to my surprise the vehicle was still not ready because apparently they received the parts but it was the wrong color. The "service manager" told me i could leave with the SUV and that someone would give me a call when the parts would arrive and i would be able to set up a appointment to get the parts install, when they pulled the SUV up front after waiting for 20 minute, the vehicle was empty on gas and running on fume even if in the sale agreement i was mentioned that the vehicle would be sold with a FULL tank of gas. Thursday November 28, i receive a call saying they had to parts and what date/time i was available for them to install it. A appointment was made for Saturday November 30 at 12 for the parts to be install. I showed at 11:55Am for the appointment and i could told to sit in the lounge room that someone would come and see me. After waiting for 30 minute with no one in sight, because they were to busy talking, laughing and stuffing them self with pizza i decided to leave, has i didn't want to spent the whole afternoon waiting sitting in a chair for a 30 minute job. On my way out i told the sale person i would pickup the parts later and install it myself since the service is so great over there. In this whole process the most helpful person was Nick West the finance manager that did more then the service manage and the sale guy.

Dave Meindertsma

I wouldn't recommend this place to my worst enemy. I was treated abusively following the sale. Following financing, due to my vehicle not being "ready" I couldn't drive my previous home with my family, and didn't have an option to get my new vehicle, so me and my wife had to abruptly clean out my previous while the sales reps watched and joked around eluding to requiring us to hurry up. Nothing was clarified to me when leading into this and I was backed into a corner with new sale finalized, and couldn't back out, nor could I move forward. In addition, My vehicle wasn't cleaned upon delivery and the facility utilized detrimental tactics for storage and starting during winter months ultimately causing significant repairs weeks after the sale. The service and repair schedule for the vehicle I purchased was false and a lie, covering up real issues with the vehicle, even though the "warranty" provided as part of "assurance" and piece of mind didn't and won't cover squat. When I presented the issue to the facility manager to give an opportunity to mitigate, I was brushed off and ghosted. Note that the majority of positive reviews on here are tricks (Of which was also presented to me during sale) that if I write a positive review, right then and there on the sales persons computer, that I would get further discounts. I would not suggest purchasing a vehicle from this facility. They use lies, abusive tricks, lose lose situations with no options. They fake vehicle trouble codes as to give less for trades, and hide problems with vehicles being sold. Steer very clear of this shady dealership, no matter how enticing the "deal" may be. Response to Owner: - Turning a blind eye to the scenario is fairly typical, given the track record and history of the establishment. Yes I did "in fact" buy a vehicle, and yes, the organization did falsify documentation to sell the vehicle, yes I was treated like a POS after the sale, and yes the "warranty" doesn't cover anything. Another demonstration of blatant lies from the owner.....I suggest all to steer clear, no matter how good the "deal" may seem, it will most certainly bite you in the but shortly after.

Jeannie Robichaud

October 2021: I am so upset with Go Auto Outlet Yellowhead, I wanted to just delete this review, but I said I would update, so I will provide a brief update. Sorry the update took so long, but I was very upset with the experience. We were not happy with the outcome of our inspection, there were multiple things wrong including the a/c and an oil leak in the engine (we purchased a 2017 Luxury SUV), we had an inspection done because we noticed the A/C didn't work properly and we were not provided a maintenance schedule (I would now recommend getting a pre-purchase inspection done (fountain tire provides this service). I did not have Go Auto fix it because they lost my trust, if they didn't fix it before why would they fix it after? Not impressed with the business practices. I am going to avoid any Go dealership in the future and only purchase from actual dealerships not associated with Go Auto. July 2021 - Kassem / Jake was very helpful and knowledgeable. Great service. July / August 2021: Please stay tuned for Updates. We are conducting a peace of mind inspection on our purchase and have a few additional comments to make regarding our experience. I will update this post accordingly.

LOL JDM

My sales guy sully was amazing. The finance guy Burke not so much. Be aware when coming here

Janelle Huhtala

Demeaning, horrible "service" from managers. Was informed that I probably "just misunderstood" what the salesman was telling me. It was only when I mentioned I also brought my father that they quickly dropped that. Look up your AMVIC rights before shopping here and if you're a woman, I strongly recommend going somewhere else. Otherwise expect to be taken advantage of and disrespected. UPDATE: I was spam-called twice in a row after leaving this review because it was "unfair." I challenge them to find one thing that is not factual as I also had a witness to all of this. If you look at other honest reviews, you will see this information all aligns.

Cally Strongman

My partner and I bought our first vehicle (2014 KIA Sorento) together here back in May last year and definitely will not buy here again. Felt very taken advantage of and was actually told to write a review before even finalizing our purchase. Many issues after purchasing our vehicle. Our transfer case needs to be replaced and we haven’t even had the vehicle a year yet. The AC has never worked (which we were told it worked). We had to replace a tire within a week- (it went completely flat) of purchasing because they did a faulty patch job on it without telling us. The brake lights and turn signals ALL went out within a month. Our trunk opening button does not work for the car. Many of these issues we brought to their attention MANY TIMES and have contacted them over and over and they had done nothing to solve or help the issue. Blaming it on “fuses that could be an easy fix”. Hands down worst experience as my partner and I don’t know much about vehicles and were definitely taken advantage of. EDIT: to your response, John we called both Alex and have messages with her listing everything that was wrong with the car as soon as we took it home. And messages with the General Manager saying it’s “just a fuse”. As we lived in Jasper Alberta we were told it was a waste of time to take it to you as your GM said it was a fuse. We also brought up that our tire went flat and had a bad patch job done without being notified. This was not brought to your attention a year later we had been calling and texting for MONTHS.

Derek Hansen

Bought a car from Sully for my niece (her first car). Sully was awesome! He was informative and very welcoming. I didn't feel any pressure from him during the experience but still felt support and had really good customer service. He got me a killer deal and we couldn't be happier. If you are thinking of coming here ask for Sully, you won't regret it.

Dakotah Orford

Came in with my boyfriend to look at vehicles and ended up speaking with Alexandra. She did everything she could to find a vehicle for us that met our budget, met my expectations, and met my boyfriends very high expectations. The unit we ended up purchasing was not even on the lot and they brought it in for us as we were interested. Would highly recommend speaking with Alexandra if you are looking for a salesperson who actually listens and doesnt just try to push you into things

Alen Rajan

The experience I had from here was amazing. It was the best customer service I ever had. I have to specially thank Mr. Mike, who helped me with everything. He has really deep knowledge about all aspects of the car. Thank you Mike for helping me to find the best car for me and for clearing all my dumb questions???? I must say that, the showroom is really nice too. I would personally recommend Mike and go auto outlet yellowhead to everyone.

Andy Trussler

Tony is a rockstar! Thanks so much!

Rafaela Goyena

It was a great experience with Go Auto Outlet Edmonton. I was looking to trade-in a 2017 Jeep Compass for the 2019 Ford Explorer they have in their inventory online in the evening of Thursday. Shout out to Yohannis Bekele of Sales for calling us right away when I gave our contact details through the chat helpline. He was very friendly and accomodating. He gave me full details of the unit and asked how much I am willing to pay. And to Manny Grewal of Finance who made it possible for me to stay on the budget I have for my bi-weekly payments. The following day, Friday, my family and I drove to Edmonton from Jasper to pick up the unit. Process was that fast. They are very efficient. Thanks so much to both of you my family and I are enjoying our dream SUV. I highly recommend Go Auto Outlet Edmonton and these two gentlemen if you're looking to trade-in or buy a vehicle.

Addy & Danny

I had the most amazing and comfortable time working with them to find my perfect car. Stuart was so helpful and even took his time to make sure I understood what was going to happen and how things worked. Everyone was so nice.

Julia Inez

Alexandra is a great sales person to help you find your perfect vehicle. She got me into my first car purchase. Great service! Great attitude and very personable. One of the best customer service experience only one can hope for. Highly recommend her!!! 10/10

Dustin Corbin

Thank you Chris for working so hard for getting me in the truck I wanted and the patience you showed me

Matt Stanley

Moe was good to deal with. Friendly and not overbearing. I was probably more difficult of a customer then most, but he was able to get me a better deal. Got a really good price on my trade in.

Zeljka Lakic

I had the pleasure dealing with Manny in Finance. He explained everything in great detail. It was absolute pleasure dealing with Manny. I strongly recommend you see him for your financing and buying a vehicle needs.

Raven McKay-Croswell (NorthernBirdMan)

Well where to start excatly, I had made a appointment awhile back but bailed and landed into a much different vehicle. 8 months later they called me and set up another appointment and I decided to humor myself and see what I could get. I went in and dealt with an employee (Lee) explained my situation to them, set a base for monthly fees and was shown 2 nice vehicles. All I had to do was find out how much I had left on the vehicle I was driving. They generously offered to buy it out and take the vehicle in on trade. A week goes by as I find the numbers and I end up with a different salesman (Stuart), who put in a great deal of effort to get me into some shoddy looking and sounding vehicles, I told him I wasn't interested in those and moved on saying if I couldn't find what I wanted that was it, he agreed to work hard for me and called me the next day. He went out of his way to find me better choices and everything was going well, I made it clear from the beginning what I wanted and for how much and I wouldn't budge on it. Was shown some very nice choices and even picked one. It was going great papers began to get signed and I noticed that they moved my monthly budget limit to A bi-weekly payment instead and I explained that wouldn't work for me as I repeatedly told them the number was my monthly limit. Told them the deal was off beacuse I explained what I wanted and they continued to try change what I wanted from good to bad. The seller made a very under handed comment that I choose to ignore and left after we couldn't come to an agreement. All over all the sellers don't listen to you, don't give up to much information about your situation as they will try to use that against you very predatory behavior. I also know a thing or two about vehicles and they will, through what I assume(very generously I might add) is no fault of their own try to sell you vehicles with rough idles that could be indicative of underlying issues. Be careful what vehicle you select from there and maybe check out a few other dealership that aren't this place definitely get you're own mechanic to go over it aswell if you do decide to go through this place. All over all it was good until it was too good to be true. Be very careful at this place.

Kris De Asis

Kassem/Jake was really friendly and accommodating!

Jed Groenenboom

I recently purchased a 2016 GMC Denali from Stuart at Go Auto Outlet north. Have nothing but good things to say, was super easy and the communication was great with all questions I had about the vehicle post purchase. Would recommend go auto to anyone in need of a new vehicle.

Justin Fry

Absolutely had the most incredible experience with this dealership especially Dayna my rep and finance guy. Dayna was very knowledgeable and went above and beyond to not only get me financed, but selecting my vehicle and getting it delivered to me. The process was all done with no stress and I am very satisfied and recommend to anybody. Thanks again GO AUTO Yellowhead Trail and super thank you to Dayna.

Kristy DeSmit

Great selection of vehicles. Stuart is a very friendly, knowledgable, and helpful salesman. Recommend!

Jo-Ann Dewald

Leon went above and beyond. I am sincerely pleased with the whole experience!

Nicole Roy

Macky was amazing and very patient with me. I was finally able to come in today and walked out with exactly what I needed. Thank you!! Quick, easy, fair and painless!

Petr Fiala

I was very happy with Tom, the salesperson, who found a perfect car for my son. He was very helpful and pleasure to deal with.

Meg Kelly

Well, I have a story, that starts bad but ends good. I purchased a jeep back in April from go auto, and to say the least, had the absolute worst experience of my life. Many Things came up during the buying process, I even at one time tried to back out of the deal due to unseen finance issues.. The bank told me the dealership has the power to cancel it... But the obviously chose not to becauze than they would have lost business. So I ended up having to take the jeep. I left there crying more times than I can Remember. I complained about an oil leak before buying they said they would fix it all they did was rinse it off so I wouldnt notice. My jeep was back to them on 3 different occasions and in that time I had but 4000 km on.. The 4th time I met a man by the name of Naz, now I was not overly kind to naz at the start given the way I had been treated In the past by this dealership. He took it in stride and still treated me with respect and kindness... He had my jeep looked at, and gave me a discount on the repair work on my jeep. He changed my mind slightly about how that dealership was. He told me if I ever have any issues to reach out.. Well he didn't disappoint. Fast forward 2 Months from than and the rear drive shaft in my jeep went.... I was livid but than remembered I purchased extended warranty. I took my jeep to a Dodge dealership this time as go auto isnt really a full service department. I did however reach out to naz... He told me to get st Albert Dodge to send him the quote for the work and he would see what he could do... I was skeptical like what are u gonna be able to do for me. Found out this part was not covered under my extended warranty.. I was upset.. Knowing the cost of the repair would be hard for me to cover. Laid off from work, and Christmas time. A few hours later I Recieved a text from naz, that they were going to cover the repair cost, the diagnose fee and 4 days of a vehicle rental for me.. I was blown away. I couldn't believe this was happening to me. Naz has been amazing and really puts his customers first. He's the service manager, and he really changed my mind about that dealership. Not often does something like this happen. But I'm so greatful I met naz, thanks again naz if you ever read this!!

Maya Zilkie

Riley was an amazing sales rep for go auto! I was in the market for a dodge charger and due to his help I was able to find one that was in my budget and had all the features I was looking for! Riley was completely transparent with all the inspections, Car Fax and work that had been put into the vehicle. He even came to meet us on his days off to make our experience at go auto very easy! Will be recommending him to friends and family in the future ????

Ahmad Seemab

I bought a 2015 Hyundai Elantra from Betty. She did a great job dealing but the service was very slow.

Courtenay Anne

I can't express how wonderful my experience was at Go Auto. My guest experience specialist Faouzi was amazing from start to finish. He listened to everything I wanted from features, to the amount of bi-weekly payments I was comfortable with and him and his manager found me the perfect SUV in ONE GO. He didn't push me to buy a more expensive vehicle, I didn't feel pressured one bit. Burke in finance was also fantastic to work with. My first time buying a car and he was able to walk me through everything to make everything alot less overwhelming. Thank you so much Faouzi, Burke and everyone at Go Auto!

Eric Anctil

Recently bought a truck off sully. He was very professional, thorough and fast. Would definitely recommend to anyone looking to purchase a vehicle

steven reyes

If you don’t t have experience of buying car or if its your first time. Don’t go in this place they will take advantage on you. I dont have idea what trims was then they had me the toyota chr xle . Even the financer told me it was xle but when i tried to trade my car its only LE. They are all liars!!!!!!!!!! Misprensented product!!!! And they won’t let you change your car! Mid-grade XLE models add a leather-wrapped steering wheel, 18-inch alloy wheels, push-button start and heated power-folding side mirrors. look at this photo that i attached. its only LE!!!!!

Justine Cooper

I recently dealt with Manny for my vehicle financing and I am very happy with my experience. Manny is kind, knowledgeable and definitely has his clients best interest at heart. The car purchasing process can be intimidating but Manny made it easy, comfortable and I knew I could trust him to give me expert advise that is rare in the industry. 5/5. Ask for him and you will be in very good hands.

Meghan Cooper

I went to trade in my ford focus for a Mazda 5 (my dream car). First off the salesman I worked with, David Wurtz, was a huge help. He found the car and since I was married I've never bought a car on my own. Being a new single mom I needed someone to walk me through the whole process step by step and he did. He was very kind and patient (even with my 4 yr old girl), he answered all my questions, he took the time to explain every single detail to me. The rest of the team was just as amazing from putting up with my baby girl talking to every single person to their finance guy Mark, letting me break down in tears when I signed the bill of sale and being able to be rid of the car my daughter was diagnosed with cancer in. This was more then just a new car for me and my kids, it was a fresh start that we can make new memories in. From the bottom of my heart, I thank the whole team sat Go Auto that worked with me.

karma dakota

Alexandra was amazing from the moment i contacted go auto about getting my first vehicle. i live 5 hours away but wanted the car that she found for me and found a way to make it work. Best customer service I've experienced to date and i definitely will be recommending go auto to any friends looking for a new car! Very friendly environment. Had some hiccups with insurance but she went above and beyond to make sure i left the dealership with the car. 10/10!!

Allyssa

Ended up driving to this location instead of west Edmonton. But I checked in at the front and they had me wait around for about 20 minutes for the Rep I was speaking to over the phone. Only to find out that no one by that name actually worked there and I was at the wrong location. Not sure how that happens when I checked in with my name and the reps name at the front desk.

A B

bought an SUV from this outlet. not a week after, vehicle had oil leaks as the oil plug is damaged, called it in and was told they wouldn't take care of it. I had to call them a couple of times before they took it in for repairs. SUV has leaked a lot of oil already and needed top up/oil change which they should have covered, but they still charged me. After a month, battery died on me. I replaced it myself as I don't want to deal with them anymore. What kind of vehicle inspection do they do? They have this inspection document saying everything is good with the vehicle before releasing it to the customer but it seems just a paper for them to be able to sell cars. Also, I was promised a full detailing and paint touch up after purchase, but didn't happen. I was told "We under promise and over deliver" but it seem to be "Over promise and under deliver." Still happy with my vehicle as I have spent a lot since to keep it in shape, but really disappointed dealing with this outlet. Think twice before you go here! They're just another car store who only cares for the sales and not customer satisfaction.

Steven P

Hopped into a used Infiniti Q50 today and I absolutely love it. It wouldn't have been possible without the amazing team at this location. Jake helped me get going on a test drive and supplied lots of info that helped me make my decision. Manny in finance was super nice to deal with and also worked hard to get me a good rate for financing. Mark their manager coordinated the whole experience for me and also was a huge help Thanks!

Leanne Datzoff

Had a wonderful experience with the team down at Go Auto Outlet located on Yellowhead Trail in Edmonton. My Sales Associate Riley Boudreau was a delight! Personable and listened to everything I was hoping to find in my soon to be new vehicle! Alyssa Pegg in the finance department was thorough and friendly, helping with making sure I got a more than reasonable interest rate. I highly recommend this location. Wonderful staff and all in all and great experience buying my first "new" vehicle. Will be going back :)

Marcia East

Excellent customer service overall. Betty was phenomenal!!

B

Lied to me about a refundable deposit . 500$ stolen by liars. Verbally lied to about deposit that wasnt required for a sale. Never buying a car here.

Steven Kurowski

I had a great experience finding and transitioning to my new-to-me Ford Edge with Isaac Boersma, rising star salesman at Go Auto Yellowhead. Isaac was highly professional, listened carefully to my purchase requirements, helped me find just the right vehicle for my budget, and helped sort out the financing. Now, I'm cruising around with my new ride, enjoying life that much more. Thanks Isaac!

Varinderpal Benipal

Not a good experience at all. Salesperson didnt explain anything on the contract. Just told us to sign at the bottom near the circle. Added 4700 in extra costs without telling us. A 10000 car ended up being a total of 23000 with interest. Worst dealership.

Neil Bye-Kuefler

ORIGINAL 4 STAR REVIEW: Kassem (Jake) sold us our newest family vehicle. He had a good spirit and worked hard for our sale. His manager Billy came in to give us the gears but Jake made it easier to push for what we needed. Know what you want and don’t back down. They’re willing to play ball. EDIT to 3 STAR REVIEW July 23, 2021: Kassem was clearly pressured into working us into having my four star review bump up to a 5 star review. They originally requested that we review them on-site after the sale to ensure we finish the review. Billy or Kassem’s other managers were clearly not satisfied OR couldn’t handle an honest review. We have edited to a 3 star thanks to these people. As the review states Jake was not the problem. I’m not going to pretend that a car sales experience is all about the customer. I know Go Auto is trying to make a deal so your company can make the most off of the car you are selling (and in our case trading in). I thought within those parameters you were excellent. It never felt like Jake never left our side. The review was not for you, but for your site in general. Dealing with your manager was frustrating and to put it bluntly he acted like a snake oil salesman. The offer he gave you to offer for our SUV was well under market price in addition to the “add-ons” meant to give a “good deal” for the trade gave away his personal intention that clearly undermined your objective which was to satisfy everyone’s needs. Perhaps if your manager was more of a team player and customer service representative instead of a wholly selfish opportunist I could give GoAuto Yellowhead a 5 star review. Unfortunately because of Billy’s bull your Outlet lost one star. If you were the only person we dealt with Kassem I would have happily given 5 stars. You are a gem. TO BE CLEAR: We would shop here again, I hope that this review clarifies for Billy and the other leaders at Go Auto that they should support their staff and customers and this exchange could have been an overall positive experience for us. We would shop here again, I just hope things have changed the next time we walk through the door. With any luck Jake will be the MANAGER we speak to next time we come knocking.

Marnie Hall

I had a great experience! Mike Ford answered all my questions on the phone and confirmed all the information that I needed. He made buying a vehicle easy. All the staff I dealt with were wonderful. The van I bought is even better than I had hoped! I highly recommend checking out the vehicle selection and asking for Mike!

Jennifer Hutchins

Worst service I have ever had when buying a vehicle! Vehicle broke as soon as I left the lot and I've tried contacting them multiple times about it. Only got silence. Don't do business here. Much better service elsewhere.

Joseph Adler

Our salesman what great to deal with. After going through much of the process of test diving and then talking about price of the vehicle, the advertised price saying" no extra fees" was now all the sudden $1400 more than advertised. Then when asked about these extra charges, I was told that they are not fees or levy's so to say, but they were "products" with the customers best interest in mind. If I wanted these "products", I would have asked for them. Very misleading and should be disclosed in the advertising. After not being able to agree on the details of the purchase(not our salesman's fault at all) we left. Initially I had agreed to a soft inquiry into my credit, however I did NOT agree to a full inquiry into my credit as I did not want it to affect my credit score. I made sure to state this at the very beginning even before test driving the vehicle. SURPRISE to me the day after my visit I get a notification that my full credit report had been pulled, despite my explicit directions to not pull my report. They should have confirmed this with me before doing so. After this shady experience and now an affected credit score, I certainly will not bring my business here ever again. I greatly caution anyone considering buying anything from this dealer or at least know exactly what they are doing before agreeing to anything that the dealer will be doing with your personal information at all times. Shady dealings like this are why people don't trust car dealers. Well done Go Auto Outlet Yellowhead, this experience really has created a great experience in doing business with you. *Update as of a week after* Big shout out to the management team at this fine Go Auto establishment. If it weren't for your sub-par management and condescending demeanor to myself, I never would have gone to a real dealership to purchase the exact vehicle that they spoke very dismally of while I was privy enough to be in their presence at the dealership. I was contacted the day after I made my initial review by the GM of Sales, who wanted to clarify my reasoning for leaving the review I did. Not only did he question me on my comprehension of how my credit works, he had the audacity to call me out on my understanding of how credit works and the difference of credit reports. When I offered the source of my recently confirmed information from a small company called Trans Union, he was quite defensive and wanted to call the person I was dealing with to confirm these details for himself. I obliged and encouraged this GM of sales to contact this company to confirm said information. We parted ways and left it at "I look forward to hearing back from you". I can only assume he learned something new, because I never heard back. Much to my surprise when I dealt with an actual car dealership, with proper management and a finance department, I was able to purchase AND finance the exact vehicle at a great purchase price and at a rate of 15% less than I was quoted by this Go Auto team, with no additional "products" added either. Plus I was treated like a human, not a door swing number. I caution anyone who is thinking of purchasing any vehicle from this place, as no matter what situation you are in you deserve better than how they will treat you here. A little homework goes a long way. I feel deeply sorry for the salesman that I had who was great to deal with. If only he knew how quickly his managers threw him under the bus and at what cost. Great job team!

Marie Reed

My husband and I were very happy with the service we received at this location! Our sales representative Mahmoud Chaaban was very professional and was invested in getting us the best fit in a vehicle. In fact, everyone at the dealership was friendly and helpful. I would highly recommend shopping for your next vehicle at this location.

B.I.G Music Corp.

I just purchased a vehicle from Go Auto, and had a great experience. Thank you Manny for making the exploration and decision making process easy. I've purchased cars in the past but never from a person that pays so much attention to the little things - from the detailing of the car to providing data and answers to questions without pressure of a sale. What a convenience to have a dealer like this helping me. I would (and already have) recommend him to people I know. I will be a return customer, for sure!

Sean Leonard

Very knowledgeable staff and caring for their customers. Will come back again for my next vehicle purchase!

rebecca medeiros

Kassem Najmeddine and his team were super helpful and sweet getting me my first vehicle, thank you! ????

Travis Houle. Sr

Thank you Go Auto for the awesome experience you gave me at your location. It wouldn’t of happen without Eddy.s expertise and great attitude. I am now a proud owner of a GMC Sierra. Thanks Eddy.

Becca Horne

Alex was a great salesperson!! Gave me everything I asked for!! Everyone at this location is extremely helpful and kind to talk to! Thank you for the great service and an amazing car!

Dale Huhtala

They do not seem to understand the rules! I went in with my Daughter and they immediately said there would be a charge of $699 for detailing, gas, paperwork, etc and another charge of $699 to etch the glass to track if the vehicle is stolen. They presented this as a required charge, which is not legal based on AMVIC regulations. The only extra over the advertised price they can charge is GST. I spoke to the manager and told him this was not legal...and he said "OK" without any concern at all. Then he came back and said he could drop the fees to $349 each...I told him again that they can NOT charge anything additional, no matter what the cost is. He again said "OK". I said it was not OK and he just went back to the advertised price. He also said they couldn't finance part of the cost...they had to finance all of it. Many, many lies. So beware...they charge an extra $1,400 of useless fees automatically (and illegally) to every customer who walks through the door! I have to go register my complaint with AMVIC now... Update: Talked to AMVIC - they acknowledged all the GoAuto dealerships are doing this and it is not okay. The dealerships are also insisting that you can't pay cash - you have to finance! So I e-mailed the President of GoAuto and the Senior Vice President responded within an hour. I talked to him and CONFIRMED that this is NOT their policy - they can NOT present extra charges as if they're mandatory or that you have to negotiate those terms and they can NOT force you to finance your vehicle! He was extremely good with us and apologized for our terrible experience - and arranged to drop the price on the vehicle we were looking at to what we had originally offered. He even had it moved to another dealership so we didn't have to deal with the fools at this one! I was very impressed on his follow-up and it has changed my opinion of GoAuto - I will try it again...but not this dealership - they still remain a one-star review. The GoAuto Management team gets a 5-star!!

Kyle Cook

Terrible place and scammers, made an appointment to come trade my vehicle for a van of almost equal value, when I arrive they take my sin number even tho I'm trading an not financing, after giving all my info he comes back to tell me they sold the vehicle I wanted an hour earlier, and tells me he has a van for double the price and that I would have to finance. Shady crooks knew I was coming to trade my vehicle an still sold the van I was interested. I doubt there was even a van there that I wanted and they only display on there website to attract people then when someone arrives they say they sold it already and that they have something else that's more expensive. One of the worst dealerships.

Natasha

Great customer service when you walk in. Amar helped me find the van I was wanted. Alyssa was more than helpful setting me up with a payment plan and much more. Everyone was friendly and accommodating. Thank you so much!!!

Baiju Pc

Fast process good service

Chantel Pelletier

Kassim helped me purchase an SUV. Himself and his team helped me pick the perfect one that fit my needs and they exceeded expectations by working around me. Very kind and professional environment.

Bradly Mosher

Thanks to Shane and Alessandro for getting me in my new (to me) 2013 Golf Wagon! They worked fast to get me in the car by the time I left. Thanks a lot!

Jasmeen kaur

My friend Kuldeep Singh bought a beautiful Mercedes CLA250 from Riley and we could not have asked for a better experience. Riley was great to deal with from start to finish, will highly recommend him to all my friends and family. Billy the Sales Manager is a great guy, got us a great deal on trade in. Lastly, Manuela in finance was a pleasure to deal with. She made everything with banks go very well.

April Landry

Great service, not pushy, employees were very knowledgeable in any questions I had. Overall great experience highly recommended checking these guys out! Thanks again , beep beep in my Jeep Jeep !!

Roger Bruneau

I dealt with the Go Auto group before with a purchase in 2009 so I went to the closest dealership which happened to be their Outlet location, I found everyone very professional with my sales associate Stuart Browning helping me with the purchasing of a Nissan Murano that was in great condition.

Nicholas Wood

Mr. Kassem Najmeddine was incredibly helpful and polite not to mention informative. He did his magic and got us a PHENOMENAL deal on our dream SUV. THANK YOU!

HJ S

Alessandro and mike in finance were really great to deal with they got everything for me really fast within 2 days I was driving my new truck and I absolutely love it and recommend them ! Thank you guys for all the help :)

Param Vaidya

The salesman Stuart and the finance advisor Michael were just awesome. Their dealing was very professional, knowledgeable, patient and of course smart. We are extremely happy with their service. Thanks guys for helping our son buy his first car Audi A5.

Chinedu Nwanegbo

Betty was awesome lady. Everything went successfully and I bought Nissan Pathfinder. Closed Deal. You’re the best…

Dallas YSL

Highly recommend Manny in finance. He went above & beyond in order to get me my vehicle! Very thorough throughout the whole process!

Nolan Reinhart

Our company purchased a vehicle from Stuart and Billy with Go Auto Yellowhead..They were extremely responsive and helpful with every inquiry. Thanks to Brad with Go Auto Nissan for getting me in touch with these great groups of guys. Highly recommend.

Micheal Jones

Made me apply for financing before I can even look at the car. When questioned, he said "Why would I show you a car if you can't afford it!" The next day I changed my mind and asked for my old car back. It took a week to get my car back, missing the registration and the locking wheel nuts. I would rate zero stars if I could.

Ryan Mouallem

I went to Go Auto the other day and was helped by Dean. Dean offered great service and was very knowledgeable and passionate about the work he does. He was articulate in the way he spoke, and answered all of my questions thoroughly. My experience at Go Auto was fantastic and I recommend this place to anybody looking for a vehicle; additionally, I'd recommend talking to Dean, as you will not be disappointed!

David McBryan

I recently bought a Toyota Truck from Go Auto Outlet, the truck was priced competitively, but the finance people pretty much tried to rob me, they initially proposed a monthly payment that was because of their high interest rate was $120 more per month than the final number that we settled on, on the same amount of months and down payment. Afterwards, they refused to fill up the tank, letting me drive off with an empty tank, and I had to go to the finance manager in order to get them to even spray the truck off. They bombarded me with upsell options, most of which from what I could tell were completely fabricated or not worth anywhere near the price they were looking to charge. The salesman I dealt with at no time went the extra mile, he didn’t offer me water or coffee, showed up late to our agreed meeting time and did not make me feel like a valued customer at all. He was also dressed like he was going to a BTS K-Pop concert, fan boy vibes all the way. All said and done, I bought the truck because I liked it, but the salesman was beyond incompetent, and I will not be recommending anyone to deal with him or anyone at that outlet in the future. I’m going to spare him by naming him by name, but I’m sure anyone who works there and sees my name should be able to put this together. 1 star. After originally posting this I got a call from one of the managers at Go Auto, instead of trying to rectify this situation he told me “Don’t ever come in here again”. This is the third car I’ve bought at Go Auto in 6 years, for a total value of almost $150,000. This is how they treat repeat customers. Zero stars.

Davy Martens

Please read whole article. So first of all we came to Edmonton for the weekend to shop for a car for my daughter, we end up at Go Auto on Saturday afternoon and find the vehicle we want, advertised price is $7987. We sit down to negotiate and Nahome tells us the total purchase price is $8200 plus extra fees for a total of just over $10k , I ask “why the extra $1500” he replies it’s mandatory fees for warranty and anti theft, I said I’m not interested in those items and put in an offer for $8000 w/gst ,(which is $400 less than advertised) they refused my offer and said the best they can do is $9350($1000 above advertised price) we said no and left. Next day we go back and show them that they advertised for $7987 plus gst, I had to literally show them on their own website that it said so, and that I would be willing to buy it for advertised price plus gst, the lady took the info to one guy, he just shakes his head no, so she takes it to the sales manager John and tells us to sit and wait for him, after 15-20 min he comes and talks with us, we tell him “we want to buy the car at advertised price, simple as that“ he spins some bs about the price drop and that we are easy to please and no apologies whatsoever about what happened the day before, all he said to that was and I quote ”let’s just forget about yesterday” he accepts our offer and we proceed to finish the paperwork, Then they tell me it won’t be ready for pickup until the next day, after I specially told them I would like to pick it up right away, I agreed to wait as we aren’t going back home 7 hours north until Monday anyway. So headed in Monday at lunch and brought them the bank draft and finished all necessary paperwork and got out the door 2 hours later, John the Sales Manager did apologize for the miscommunication on the pricing issue and we are satisfied with the vehicle. I’m sure all Go Auto dealers aren’t like this as we also went to Go Honda and they were much better and did not try to add extra fees to the advertised price, we just preferred the car at Go Auto Yellowhead and that’s why we went that route.

Brandy Auseth

Came to city to purchase a vehicle. Took it for a test drive to find out that the heat/vent/ a/c didn’t work. That is something they should have fixed before ever putting it on the market. Also, cash is not king at this dealership. They are not looking for cash sales, finance only. (No sarcasm laced reply and false apology from the “owner” to my review is necessary. )

Natasha Windsor

Wasn't too impressed. Had a bit of a pushy salesman which I'm not a fan of. He showed us a few RV's which weren't right for us. We clearly weren't interested and then he tried to get us to come to his office to write up the agreement. Obviously we didn't.

Lisa Digdon

Sold me a 2017 Chevrolet Trax that broke down in less than a week. Service department refused to call me. Management did not offer viable solutions. John offered me a "free tank of gas" Ummm... to go where? I don't have a working car and am day 6 in a hotel as a result. I requested my 2019 Nissan Versa Car back I traded along with the $5000 I put down. This was refused. AVOID THIS DEALERSHIP AND THEIR LEMON CARS! Then it was discovered I was overcharged. My bank said "John would have a cheque me" John did nothing but threaten me because i left a negative Review. AVOID!!!

B Sweet

I had nothing but great service from here, they were constantly in touch with me, and got me into a car really quick with a great deal. Tones was my sales rep and she was amazing, very friendly and awesome.10/10, I will be going back to them for any vehicles in my future

Katie Robertson

The worst car buying experience I have ever had. My salesperson (Stuart) was nice enough, but lied to me about the vehicle not being in any accidents and didn't disclose the fact it was owned by a rental agency. Then the finance person tried to add more then $5000 in charges without my consent (for leather/paint protection) and I had to argue to get it removed. The car is a complete lemon - the transmission basically went on it only a couple of months after buying it, and the check engine light (turbo) was on within a week of taking it home. Will never buy from Go Auto again.

kathleen anne genchez

Alex B was super helpful. He was extremely friendly and very professional. His goal is to really help you find a vehicle you would fall in love with. So he definitely wouldn’t offer you just any cars. I would definitely recommend him and this company to all of my friends and family members.

Tyler Selby

If you’re looking for a car, talk to Stuart!! Super up-front sales guy that told me everything I needed to know about the car I was looking at. He definitely knows his stuff.

Abigail Frimpong

Great place. Staff is wonderful. I got my toyota today and the staff made sure that even the holiday did not ruin my vibe. I highly recommend this place. Supper professional ????

Seth Acre

I recommend Manny in finance! He worked very hard to get me approved for my new vehicle and at the lowest interest and payments. Thanks Go Auto!

Abin Babu

Thanks a lot Mr. Kenus for being so patient with me when I was in doubt. He cleared all my questions and provided me with the right tips. I was in the location a couple of weeks ago and had no idea what to choose. We almost took 3 to 4 hours asking many questions and he was with me the whole time, helping me clarify and choose the car I wanted. Once again, I appreciate your dedication and passion towards your work. Thanks alot.

Pathan Rahim Khan

Great staff. Tony, Bill and Mick ford are so friendly. Got a best deal on 2016 cruze. Hope they help more guys with best deals.

Dean Eurich

Overall good service. Quintin helped me find a good truck to pull the trailer. No complaints.

Gutte Herr

Had a good experience with Kassem and the finance department. They went the extra mile for me. Will be back again.

Paul Finch

I went to buy a Dodge Ram from this dealership and every single person I encountered was absolutely incredible. Tones Hansen was my Sales Woman and from here on out there won’t be a single person I go to to buy a vehicle from , other than her. She was professional but fun and was able to answer every one of my questions about the process from start to finish. Mike from finance was also incredible and extremely helpful as well. This is the only dealership I will ever buy from again. Amazing job you guys. If you need a new Truck/Car ask for Tones and Mike, you won’t regret it!

Lorelei Baker

Riley was great finding a vehicle for me. I dont like pushy salesmen that keep calling me. I told him what I wanted and he kept an eye out. I went on holidays and he kept checking during the week and when I was coming back, he let me know what was still available The purchase was quick and painless. When I decided i liked the vehicle, Mike was very quick getting all the financing paperwork done. I would definitely not hesitate to recommend them when looking for a vehicle

Mityvloger Squad

YOHANNIS WAS GREAT AND VERY PROFESSIONAL.HELPED ME THROUGH THE WHOLE PROCESS AND GOT ME INTO A VEHICLE I WANTED!!

Ajeshni Nand

Very friendly and beautiful front staff. I had a really good experience at this location also very knowledgeable & handsome sales managers????

Candice Joa

Had a great experience at this dealership. Mike J was very knowledgeable & helpful! Will recommend anyone looking for a vehicle to contact Mike.

Rebbecca Collins

Freddy was amazing, and gave me excellent service. Along with Alessandro and Betty from finance were very help as well. I would highly recommend go auto yellow head to people. Glad I took the chance.

Kae Jae

ABSOLUTELY LOVE THE SERVICE THEY PROVIDED ME!!! STU IS ONE OF THE GREATEST CAR SALESMAN AND TRULY GOES ABOVE AND BEYOND WHAT HIS JOB ENTITLEMENT REQUIRES!! AND IN THE FINANCE TEAM MANNY IS THE MOST AMAZING DEAL WORKER IVE NEVER SEEN AN APPROVAL SO QUICKLY IN MY LIFE!! ABSOLUTELY 100 PERCENT RECCOMMEND MANNY AND STU!!!!

Greg Brown

I had the pleasure of working with Mahmoud Chaaban on the purchase of my Mazda CX-5 at Go Auto Outlet. Mahmoud patiently assisted me through all aspects of the purchase. Both he and his manager Mike Torbeih made sure this went through flawlessly. I am very happy with this purchase.

Jennifer Gagnon

We shopped around for vehicles for a while before stopping at GO Auto oulet, we were greeted by Mike T. and he helped me get into a vehicle right away. he was very professional and met all of our needs. I was very satisfied with the business and his professionalism. Would highly recommend paying him a visit if your in shopping for a beautiful vehicle.

Kalvin Clauer

Mike J was very personable and easy going and went out of his way to drive me around and pick me up to make the buying process smooth and easy.

Jordan Horita

My wife and I recently bought a vehicle from this store. We were looking for a travel trailer and suv. The trailer salesman argued that we should buy something other than what we wanted the entire time we were there so we did not buy one. Afterwards we looked at SUV'S and we were assigned to "Alex" the salesman. He knew absolutely nothing about any of the cars we were asking about and lied to our faces about everything we asked about. He tried to sell us 2 different jeeps that were absolutely incapable of what we wanted in a vehicle. We told him specifically what type of vehicle we needed and what we needed it to do and he lied to our faces about what he what selling us. He made zero attempt to sell us the correct vehicle and selfishly sold us something that couldn't do what we wanted just so that he could make the commission. He made no effort to look into what we wanted and just tried to make his commission as fast as possible. Afterwards, the finance guy Manny messed up the bill of sale 3 times. The first one had the completely wrong vehicle on It and the second one he didn't sign and did not write up any of the promises they made on the original. All in all we ended up spending 7hours at their dealership originally and had to return 4 different times to fix all the errors they made because nobody had any clue what they were doing. My recommendation would be to avoid this store at all costs because I would trust a random person on kijiji more than the selfish greedy scumbags at this dealership. Also I found out after the fact that "alex" the salesman BULIED my wife into giving him a 5 star review. She said the he would not let her leave until she showed him a screenshot of her review. She did and then promptly changed it to a 1 star reveiw after leaving. I will be submitting a formal complaint with the store manager and better business bureau.

Pal Kulwinder

Freddy and Burke did a fantastic job with getting me the perfect car. Thank you Freddy for your excellent customer service.

Vince Comey

Faouzi helped me out finding a great car. Good price. I am very happy with the service.

Bubby Jones

Shout out to Da Man Faouzi From Go auto outlet yellowhead he went over an above for me listened to what I was looking for, Fought for me to get good rate, also got me into a pickup again so I'm ver happy with this purchase I Highly recommend him as he is great man to deal with, he is very transparent with you keeps you in the loop 110%, Works with you fights for you. Even got it delivered to me from edmonton to gp

Bekki G

Alexandra and Dylan have made the process of getting me into my own vehicle super easy. It has been a pleasureable experience! I would happily recommend to anyone who is willing to listen.

Mohamad Khubaib Kazi

Kassem (Jake) has been awesome and did accommodate all the requests and found the best car in my budget. The team has been amazing provided the best experience and financing options. 100% recommended and go see Jake!

Yannick Carter

Jake, Mike, Mo, Billy and the entire staff are the best in the business at taking care of their customers. Couldn’t be more please with the way everything went and with my purchase.

Mohammad Raoufi

Their manqger agreed to sell a car for 15k in an email. We booked a test drive. When we showed up they said they can not honor that emailed price and want more than 19k for the same car. When asked why? They replied because the day before our test drive they could get a better offer from someone else. They did not informed us by email to let us cancel our booking. Ruined our Saturday. This was a very disrespectful experience. It is not an ethical practice. Would not go there againe. Manager was a joke.

VivaFree

Watch for the extended warranty packages they try to sell you !!!!!! I was told If I did not claim anything under this extended warranty that I would get back all my money to put toward the rest of my payment of my vehicle . I found out after going through the papers awhile after that THIS IS FALSE AND THEY LIED TO ME TO GET ME TO PURCHASE WARRANTIES. I do not get all my money back , even if I don’t claim anything, I only receive hundred dollar services from a couple thousand dollar warranty package. Also , they did not inform me that I have to get my “rewards” 6 months before the warranty expires or I won’t receive any money back at all . The finance team here only tries to pressure you into buying extra packages and lies to you in order to make the sale ! A positive note, when I went back in to speak about this , Rome , a financial advisor, was very helpful and apologized on the other lady’s lack of care.

Afghan Smart

customer service was amazing , specially farra from 'yellowhead trail' went out of her way to help as much as possible. :}

Seamus McCoy

Very nice people, I had a great experience. I got my car quick and easy with no hassle.

Nasia Airies

I recently dealt with a few individuals at Go Auto and was treated so amazing by all in the building. From the beginning to the end so professional and exceeded expectations. A huge shout out to Kassem and Alessandro. These are the guys to see for your next vehicle. No pressure just professional. I will recommend them and will be back again.*****

Robert Lysons

I just bought a truck from Riley and I must say it was almost fun closing the deal. Even had a few laughs with the sales manager. I have bought quite a few vehicles through the years and I must admit I have only had 2 experiences where it was painless to buy a vehicle, this was one of them! I highly recommend Go Auto Yellowhead! Keep up the good work over there. Good reviews go a long way. Rob

Anke Hermus

I recently purchased a used SUV from Go Auto. The SUV had a clean inspection report with no known issues. Alex assured me that their shop operates under a high quality and they take pride in their work. WELL.. not even 30 minutes after I drive my SUV off the lot, a check engine light came on. When asking Alex if they can fix that as I was not aware of the issue, he said yes for $160 to scan it. Insane. I did not get the warranty as the vehicle had a clean inspection. Lies. Very disheartening as I hoped to avoid these issues by going through a dealer. With covid, money is tight, and I'm really glad that I already get to pay for repairs on my new-to-me vehicle. Not! BEWARE! UPDATE. The general manager called me. Not only was he rude and demeaning, nothing was solved.

Victoria Giammichele

I had a fantastic experience at go Auto!! I was working with a super kind woman named Alexandria. What I lived was that she never pushed me outside my budget, she let me try lots of different trucks untill I was very confident with my choice. She even messaged me the week following to make sure everything was good with my purchase. I'm very happy I chose to go there for my new truck and I'm very glad I got to work with Alexandria!!

Navpreet Sandhu

it was nice to meet Sully as he has been very helpful and thanks for the great deal

Victoria Strowbridge

If you’re looking for a used vehicle go see Alessandro(Alex)/Stu! Great guys, honest and just all around a great buying experience!

Afghan LOL

amazing place to shop your next car.. , don't forget to stop by and ask for Farra (yellowhead trial) . she is beyond helpful, she treats you just like a family. and she is beautiful :...

Anna S

On a dead-end with our old vehicle, Dayna Gerling of goauto-Yellowhead Trail managed to trade it in (which we thought would never happen). He is very direct and realistic to our expectations on which and what options we have according to our status. He managed to be in constant communication and update us while in the process of getting our new ride. In the end, we are very satisfied with our new vehicle. We really want to thank him for taking care of everything professionally and stress free for us. Overall experience with them is superb.

Dushan Dissanayake

Betty Desta, very good service and very friendly I recommend her to everyone. We did everything in one day.

Tony Rieger

Very good service got a vehicle right away no hassles great staff

Mur

Alex was friendly and great to deal with.

Kylee Thomlison

Awesome staff. My sales associate Alex M helped me through the whole process of picking out the perfect car to suit my needs. Mike helped in me in finance. He was so knowledgeable and gave excellent advice to the make car buying process much easier ! Highly recommend this dealership

Matthew Wheatley

Avoid this place. Their advertised prices are misleading. We wanted to buy a truck for their asking price with straight-up cash, but they refused to sell it to us unless we purchased an additional $1500 in warranty and "security etching" that we didn't need or want, and the asking price magically goes up if you don't need their financing. Don't trust their AMVIC mechanical inspection either. It's the fox watching the hen house. Never again GoAuto!! UPDATE: Following up on Mike's response below, I LITERALLY wanted to pay your asking price IN CASH and you refused because I didn't want your add-ons. You are lying, Mike. BUYERS BEWARE.

Bobo Anderbobo

Dealt with Stuart Browning. Very knowledgeable, helpful and easy to deal with. Made me feel comfortable immediately and answered all of my questions . I highly recommend dealing with Go Auto and make sure to ask for Stuart as he will treat you right!

A Libby

Great selection and super helpful staff! (Staff is cute too...this one guy....HOT DAMN! :P).

Jessica Woodhead

Mike T was awesome, he responded fast and was super helpful, couldn't ask for better help. I highly recommend this agent! Thanks again Mike!

Steve Shaben

Stuart was a great salesman very knowledgeable and friendly. Low pressure and accomodating.

Haseeb Mansoor

Betty is gem of a salesperson . She is amazing and too fast to get right job done. Burke is very thorough and helpful

Gregory S.

My daughter bought her new Fiat at Go Auto and the entire process was very efficient and not the usual used car purchasing experience. Big thank you's to both Jake in Sales and Manny in Finance for their help and assistance!!

Sarah McAleer

Updating my previous 1 star review. The beginning process, and on going events leading up to my now second vehicle purchased at Go Auto yellowhead within a month, was far from easy. There were alot of issues right from the get go. However, with the help and support of Jon and Burke & Becker, I am actually quite happy with the purchase of my Audi. Just want to personally thank the 3 of them for being understanding with my frustration with everything happening and working closely with me to make sure the final time I left I was happy.

Kyle “JackThaReefer” Long

Went in looking for a few key things in a truck and Alessandro made it happen, I love my truck! shout out to Mike Ford in financing! :)

Matthew Courtenay

The folks here went out of their way to find us a used vehicle that met our requirements. When there was a mix up at the registry office, they helped resolve it quickly for us as well. Thanks to Yohannis and the whole team!

Michelle F.C

I had an amazing experience getting a car from this company. Dayna Gerling was amazing in helping get us the vehicle we wanted, had amazing knowledge on vehicles, and was professional and patient. I highly recommend Dayna to help you find a vehicle. He goes above and beyond for the customers. 5 stars!

surjit Dhillon

It was very good experience there. Sully guided us very well and help us make our deal. I will suggest to visit here and met with Sully for buying any type of car.

Nicole Preiss

I contacted this store over the weekend to schedule a test drive with one of their vehicles and then get more information. I got a response from one of the sales reps and got scheduled in for a test drive the next day. When I arrived for my appointment, the sales rep was friendly, but informed me that the vehicle was set up in their showroom and that in order to take it for a test drive I would have to let them hit my credit to go through the pre-approval process for financing. Since I was shopping around and not committed to purchasing this vehicle, I did not want them touching my credit, so I was unable to test drive it. All I could do was check out the vehicle as it sat in the showroom. When I did that, I found scratches and dents all over the body, even though it's a 2019, and their only response was that "it's a used car." (I currently drive a 2017 vehicle, which I bought used, and it has no scratches or dents...). They were unwilling to discuss the possibility of reducing the price even in light of all the cosmetic damage. They were also unwilling to look at my current vehicle to give me a trade-in value unless I was going to commit to purchasing their vehicle and go through that pre-approval process. Terrible policies for a car dealership... I left, and I won't ever be going back unless they change things.

Júlia Jerônimo

Kassem helped me get the most out of my trade and found me exactly what I was looking for! I definitely will recommend Go Auto Yellowhead for my friends and family! :)

Ember Blais

Just got back home from Picking up my 2020 Malibu from RAMOND at the Go Auto Outlet Yellowhead Trail, Edmonton location My experience has been nothing but pleasant. Ramond was able to match me with the perfect car for my family and I. I thoroughly enjoy this car so far. If you need a hand picking out a great car from an exceptional Salesman give Ramond a call.

Ashley Phillips

I recently was in the market for purchasing a used vehicle and found Alexandra at Go Auto, and what an amazing experience I had. I was brand new at the car buying game and she made me feel comfortable every step of the way. She is knowledgeable, friendly and will go above and beyond to find you the vehicle you are looking for. I told her my price range and manufacturers of vehicles I wanted to look at, and she would send me vehicles via email with all the information I needed to make an informed decision. When I went to test-drive vehicles she made herself available with what worked for my busy schedule. If you are looking for a used vehicle, please go and see Alexandra, I can guarantee you that you will not be disappointed!

Riley Boudreau

Alex M provided a level of expertise and professionalism like no other, very happy with my experience! Shout out to Jon P for giving me a great deal on my Jeep and to Mike F for handling all the finance documents with ease. I highly recommend this group!

D

Great service. Kassem Ali N. Helped me out with my.truck today! Thanks

Blackstar0017

Stuart gave us a great deal,

Shaun Dalton

I had a great experience buying a car from these guys. Kass in sales was very genuine and knowledgeable and Manny in finance was awesome and worked really hard to help me out.

Joe House

So here is my story. Bought my car from here, the amvic stated it needed brakes and rotors. When I asked my salesman about it he insured me he would have the guys in the back check it and make sure it was done that sometimes it takes time to “update” pick up my car three days later. After 4 days all I hear is metal on metal. I inspect and brakes are toast….rotars need to be replaced to. I call dealership who Mo tells me I bought it is is where is. Now I have bought 6 vehicles from go auto( all 5 others where from Southtown who I highly recommend) so I called corporate and complained. Cue Billy….he calls from dealership and says let’s make this right, bring it in bro we will take care of it. So I do. 2 days later I get a call, brakes are expensive for this car it’s brembo brakes and it’s a bmw blah blah blah he will meet me halfway I pay $1000 they will pay $1000. I said sure as what other choice did I have. Picked it up today, invoice is 1259.87 total and I had to pay $1000 of it. They gouge you on your trade in, gouge you on the car you buy, sell you a sub par vehicle that needs immediate work. Then gouge you on that too! I will go to the shadiest dealership in Edmonton before I ever step foot in this dealership again. For those that don’t know 1.5mm is dangerous and should be changed immediately. So they left me and my family’s lives on the line with 1.6 mm they let the vehicle leave their lot at. So before you decide to buy from here just know, they will let subpar unsafe vehicles leave their lot while they laugh all the way to the bank.

Steven Davis

Man... what can I say, Sully my salesman, he absolutely nailed this sale! the guys the biggest beauty! I went into that dealership for trade in for a new truck, i was in a rush due to work commitments and these guys absolutely crushed it on finding what I liked in a truck! they took my ol beauty truck so i could walk out with a stunner! the 2018 Blacked Out Chevy is a beauty boys! SULLY Thanks again !!!

Kathy Hill

So impressed with the service we got at Go Auto outlet!! From start to finish they kept us updated. a Manny definitely went above and beyond for us and Alessandro was not pushy and made us very comfortable and excited about our new Jeep. Thank you both for everything.

Kass Thompson

Today is the day I purchased my first vehicle! Dayna Gerling helped me with my purchase and I couldn't be more happier! Wonderful customer service ! HIGHLY recommend seeing Dayna for your vehicle needs! Thank you again Dayna! You the man!

Danielle Keil

I had a phenomenal experience at Go Auto !! Everyone always has the biggest smiles and that made it even better while waiting!! Thankyou so much Johnny pucci , “yoyo” and Mike in finances you guys are amazing at what you do!! I love my new Lexus!!

Dan Heintz

Dayna was incredible getting my financing.

mike chmait

Best service thank you Toni and we will see you again

Nader

Bought a Jaguar from Kassem Najmeddine and Mike and I couldn't be more please. What took others 10 days to do they got it done in 2 days. Very informative and friendly. They genuinely enjoy selling cars and will work OT to make something happen as they did for me. Very pleasant experience. 10/10

Rex Putney

Alexandra was great to deal with. Helped set everything up over the phone prior to arriving in person. Very thoughtful considering the pandemic.

Erik McGraw

Jake and Mike were awesome to deal with. They got us the vehicle we wanted, got us our bumper to bumper warranty for free, did a great job detailing vehicle and were very personable. Highly recommend

Abey Arnaout

Stuart had me in and out with my car traded in and into the SUV I wanted in less than 24 hours. He and the team worked hard to make me happy, and that included taking care of every concern I had. Taking the time to answer my questions and explaining everything to me in detail to avoid confusion. A pleasure to work with him and the team and I would highly recommend Stuart to anyone who is looking for a vehicle especially if you are a picky buyer like I am.

MemeKingYeeet

Good service. Thank you very much

Sonia Daniel

I had a WONDERFUL experience purchasing a used vehicle at the Go Auto Yellowhead, The process was stress free and pleasant all thanks to Moe, Faouzi & Belal they all the went above and beyond for me! They were all thorough and knowledgeable and helped me find a vehicle that suited my needs and of course Manny who helped with the financing side of things ! At some dealerships you brace yourself going into a car dealer you prepare mentally for the oncoming “pushy salesmen.” At Go Auto Yellowhead you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating & they find you cars within your budget!!!! Walk in to this place and you will get the best people helping you find your next vehicle Thank you so much guys I appreciate it ❤️

Hunter Moch

I dealt with Manny in Finance and Jake as my salesman and I have to say I was beyond impressed! Both extremely helpful from the very beginning and very open and honest about what I was trying to get done. They found me a perfect truck within my budget and walked me through every single step without missing a beat. I will absolutely be coming back to deal with them again when the time comes!!

Sheriff Akolade

The Yellowhead Goauto outlet is no doubt Goauto's highest ranked premium outlet. After scouting for a vehicle at various auto locations and to no avail, I visited this outlet to see if it would be any different. The ambience and quality of customer service was top-notch right from the front desk. To crown it, their used vehicles seem to be of extremely higher quality than other dealership locations I visited; looks to me like it's a policy of this outlet to sell only well scrutinized vehicles with no single fault and at the lowest price. Salesperson Yohannis demonstrated great qualities of salesmanship and the sales Manager Jon was absolutely friendly and ensured I was totally comfortable in my dealings. He also helped to provide all information I required timely.

Tyler Philip

Asad M was fantastic to deal with. Made the whole experience easy and stress free. I’d definitely go through him again.

Jonathan Crumback

Excellent experience dealing with Kassem (Jake) at Go Auto Outlet this past week. Reasonable negotiation, helpful with all requests, and friendly. Positive experience working with both finance department as well as sales managers. Would definitely recommend both Kassem and this location.

K S

After shopping for a vehicle for several months and dealing with annoying salesman, I finally found a salesman that was interested in hearing what I was looking for. I sat down with Manny and he was very helpful and answered all the questions I had. After Manny helped me narrow down my selection he took me for a couple test drives to ensure the vehicle I was purchasing was actually something I wanted. Manny was very knowledgeable and considerate of my needs throughout the entire process and did not try to force me into something I didn't want. Happy I went and saw Manny since he made this process a lot easier and I would recommend him to anyone who is looking for a vehicle.

tajay clarke

Riley was my salesperson and he is a very nice guy and helped me to get exactly the car and deal that I wanted and I also am pleased with the entire staff too they are very courteous and welcoming

Moustafa Hashem

My experience with the sales person at Go Auto was quite good. Alexandra was a pleasure to deal with and would recommend to anyone in the market for a vehicle. She was always willing to understand the concerns of the customer and did the best she could to address those concern.

joel Boyko

Worst experience ever. If there was a zero star option, that is what it would be. My son bought a used 2015 Sentra that passed all their inspections with no issue. They dropped it off at my house. I went out a few hours later and it would not start. I boosted it and brought it back, they told me the battery was good and they were not replacing it. We had to go and buy a new battery. We didn't use it because of Covid for a few weeks and then went to visit my brother on the Southside for the first long trip. It died on the Henday. We got it towed back and they said there is nothing wrong with it. While on the phone the secretary said "you knew the car had issues when you bought it". No, we did not. We asked if we could get our money back or at least trade it in for what we paid and they said no. Took it on another trip, also left us stranded. They again refused to do anything. I usually buy from a dealership so I don't have these problems. This is the worst experience in 30 years of buying cars. I bought another car for my daughter from Orion auto which is right next to them, and the owner verbally told me not to worry and that he would take care of her. My daughters transmission went and he replaced it for free. That is service. My son who is a student is now stuck with this car with transmission problems. Again, worst service ever.

Sheldon Blanes

First, I would like to thank Alessandro for helping me find the right vehicle and Manny in finance for being understanding and helpful in my purchase. It was a pleasant experience and I would recommend this location for sure!

Tutoribus CLFR

Sully and the rest of the staff were Amazing, friendly and extremely helpful. Highly recommend!

PapaJonesy

Kassem/Jake was helpful, finance manager Burke was super helpful in explaining the breakdown of all the costs/warranties

Captain Awesome

Hands down the best experience I have had purchasing a vehicle to date. Alexandra made me and my family so comfortable right from the moment we entered the doors. There never was a time we felt pressured or rushed, Alex was very patient with us and took the time to find the right vehicle for our needs. Again I can't say enough good about my experience and Alex was INCREDIBLE thank you so much!!!!!!!

Andrew Philip

Very nice sales person Yohannis and Kassem

Kuldip Mann

Contacted the dealer through their website regarding a vehicle I was interested in and received a quick response from Manny Grewal. He was very helpful and even adjusted his schedule to come in and show me the vehicle when it was convenient for me. The process was very easy and smooth with no pressure. I am grateful to Manny for guiding me in finalizing the car. He patiently walked me through all the features of the 2016 Ford Fusion and provided me a very comfortable test drive. Also, the pricing and payment options he provided me were really good. I look forward to doing more business with Manny in the future! Thanks for a wonderful experience!

Matthew Iverson

The dealership misrepresented the vehicle, (Salesperson Stuart) stated it had all season tires but it only had summer tires, despite them knowing that I was driving back to Saskatchewan in winter road conditions which was dangerous in and of itself. Further, the mechanical fitness assessment provided stated that everything complied but it actually didn’t. The engine light came on in the same day of purchase. I had this assessed at a shop in Saskatchewan and there were a total of 8 fault codes to do with the engine. In addition, the tail light was burnt out and none of the locks on the vehicle work. It cannot be locked or unlocked with the key or the button inside the vehicle. The dealership (The GM Becker to be specific) refused to compensate for the cost of the repairs despite knowing this.

Ninoslav Tesanovic

Eddie salesperson and Billy sales manager were helpful in getting the deal done and getting me into new vehicle (5*️⃣). Vehicle was very well maintained, clean and I bought their 3 month/3000k warranty with the price. Agreed to a final price, signed a deal and waited for bank approval. All good till the day of pick up and signing off final bank appoval papers. Vehicle was cleaned and ready to go as promised on the day of pick up. Dealt with Mike in finance and was bit disappointed by unprofessionalism from his end as he had made up new bill of sale (differentent from one I had signed couple days earlier) adding extra $6500 in warranty charges. I almost signed off on it before noticing extra charges on my original bill of sale agreement. Mike did explain the warranty at the beginning before I had signed off on final papers, but should have not included it on the original bill of sale as the vehicle price went up by $6500 than what was originally agreed and signed upon. What Mike should have done is, have his customers original bill of sale for signing and ready, then offer customer extended warranty and if customer agrees on it then new bill of sale could be made to reflect changes. Needless to say, Mike had to go back to original bill of sale as agreed earlier. He did not seemed pleased with the fact that I did not end up taking extended warranty. As I mentioned, maybe if he did suggested approach I would have taken one of the extended warranties. Other than that I had positive experience.

Julius Novachrono

Purchased a vehicle from this location only because we were set on the vehicle. I would not recommend this dealership to anyone. Wished it was available elsewhere as the customer service provided was atrocious at best. The salesman was ok I guess.. he did offer to deliver the vehicle for us but failed to show up as scheduled; had to wait 2 hours later and had to call him to ask for an update. We already knew dealership car washes/ detailing was bad to begin with but imagine being told the car was washed and detailed but to only have the tires shined. The interior was the same as before and we had to request the vehicle to be sent back 3 times before it was acceptable. The place is filled with loud, childish workers who seem to not care to provide a professional atmosphere when customers are in the building. Khrystal, the finance manager, is the only reason this review is getting any stars. She was honest and really helped us understand the financial part of things. She did her best to make the situation better and go smoothly as possible.

Stacy Martin

I recently bought a truck from go auto yellowhead. Alessandro was who I dealt with and I could not have been happier. I had some detail work done and everyone I dealt with was fantastic. I love my truck and will definitely send anyone I know who is looking for a vehicle their way.

Brittany Hohmann

Great experience dealing with Go Auto, a very professional team. Salesmen/Finance team were very knowledgeable and made my experience seamless.

Faith Fajardo

Bought my first car with Moe, great experience. He was able to get back to me to answer any questions I had ASAP, great customer service from Moe and Burke in finance. Thanks guys! Would definitely recommend.

owen connors

We had a great experience, David worked hard to find us the vehicle we was looking for and was very professional yet friendly and personable. We was treated well by everyone we had work with us there and we would definitely recommend them. ( Five stars are for all front staff we dealt with) Our only complaint is their auto detailing is in need of work. We was very disappointed with their work and with us being from out of town that was an issue. ( Zero stars for the auto detailing) Once again if your looking for someone who listens to what your looking for go see David !!!

Its Me

I highly recommend Chris K at Go Auto Outlet Yellowhead in Edmonton. Great experience.

samantha hantke

I got the privilege of dealing with Betty and she was nothing but wonderful. My first experience at a dealership alone and Betty made it easy and comfortable. 100% recommend going and seeing her!

Missy Nguyen

Had a good experience with both Riely and Mike! Everything went smoothly and they weren’t pushy at all! Would definitely come back!

Bradly Hauk

I was looking for used car for my daughter and I visited this dealership, Sully was my sales guy he showed me several options to choose from, very helpful and curious, I will recommend this dealership and Sully to all my friends and family. Thank you Sully for all your help and positive experience.

Adam Kinisky

DO NOT buy from here. They will bully and lie to your face. They take advantage of you. The higher up the chain you go, the more sarcastic and disrespectful these idiots become. It's embarrassing. Oh, you still have the vehicle listed with 45k on the odometer that really is at 160k? Place is a scam joke.

Tj Shelby

Sully was amazing! Easy going and super fun to work with. He was very knowledgeable and helpful! 10/10 would recommend Sully if you are looking for a vehicle!

Sarah Stoner

We recently purchased a vehicle from Go Auto and had the pleasure of dealing with Sully. He was very thorough and efficient, he even detailed the car for us so we could take it home that day! Sully was extremely helpful; great customer service. We would recommend Sully at Go Auto to anyone in the market for a new vehicle.

Cody Fletcher

Had a great experience with Billy , very easy to work with

Julie Diegor

Due to COVID-19, we've purchase our car online and did our transaction through phone, email. What I did was asked the salesperson to send us video of the car and asked him to email me any paint chips, rock chips, etc. he said there's nothing, it's a 2015 Audi and he said it's a really a nice used car. I didn't see anything on the video and photos for a red flag. So, we arranged the delivery of the car to us as we're 3 hours away and prefer touchless transaction. First thing I noticed on the car aside from few paint chips, was a dent on the door. I phoned and asked him why he didn't tell me, he said he didn't notice it. He told me he can't do anything for me I have to speak to the Manager, I contacted the Manager and end up leaving a message, still no reply after two weeks, I have to reached out to other branch to help me and the lady was nice enough to contact them for me, even after she told them to call me, I still didn't get a call back, after another week, I told the lady no one has phoned me yet, so she emailed the Sales Manager and cc the General Manager. Finally, the Manager phoned me, but you can feel he's not happy and wondering what can he do for me as I purchased a used vehicle, he implied that what it has is just normal, which is true except the Sales person failed to disclose the dent. He said I can bring it to them and he can check with their shop to quote it and he can offer me a discount. I can sense on his voice, he's not sincere and didn't care and irritated with my complain. So, I told him to forget about it as he's not helpful. I was hoping they'll at least pay for the repair of the dent after all they didn't disclose it. This is the worst experience ever for me with a dealership and I will not recommend this Outlet as they only care about their commission and own interest and not the interest of their client.

Mark Elson

kassrm/Jake the salesman was very helpful from open to the closing of the deal

Chevor Owen

Go Auto Outlet Edmonton made my car buying experience easy and enjoyable! Yohannis helped me every step of the way while Jon and Mike also made this purchase a positive and memorable one.

Moustapha Aden

I had a great experience and dayna helped me so much to get a great suv. Thank you dayna, I appreciated

Geoff Twist

was Very happy with the experience with go auto they were very helpful and understanding they got me into a bran new veichal at a lower interest rate and the service was excellent id recommend them if buying used or new car

Meghann Smawley

THIS DEALERSHIP IS SHADY! I WOULD NEVER GO THROUGH THEM AGAIN. They withhold paperwork, and push AMVIC's on trucks that should not pass. I bought my first ever financed vehicle here and would never recommend buying here. Myself being a young girl defiantly got taken advantage of, I bought the truck on the 27th of September and they promised to have the back doors repainted for me as it was part of the deal. When I signed papers online the first problem, they put the vehicle price higher than what it was listed for, if I wouldn't have had photo proof of the price they would not have changed it. Next I was told 5 different dates the truck would be done and it was constantly pushed back, because "they wanted to make sure the paint was perfect", well when I finally got the truck almost 2 weeks later the paint did not match the rest of the truck. Within 24 hours of having the truck in my hands, the paint did not match, the tunnel cover that supposedly worked did NOT in fact work, and within not even 200kms of driving the truck lifters collapsed. So I called them and they sent a tech out to give me a loaner. I told them the truck should not be driven, but they drove it over 130kms back to the dealership with collapsed lifters. So i went to a different dealer to see if there was a way out of this truck, this is when I found out they actually were HIDING DOCUMENTS from me that would help me get money back from warranty and the repeatedly told me they couldn't do that until the other dealer helped me prove the pages on the 30 day cancellation was magically missing. THIS DEALERSHIP IS SHADY! They are now fixing the truck but for all my inconvenience they refuse to even give me a free oil change. I WOULD NOT TRUST A SINGLE PERSON WHO WORKS HERE OR THE VEHICLES THEY ARE SELLING.

Cameron Klatt

Dealt with Dayna, great guy had lots of information and great to deal with

Chris-Jan Malicdan

Look for Mike! Very helpful and easy to talk to.

Chris Rosenthal

Leon was most helpful,open and explained things clearly before we signed. He offered different possibilities so we knew what we wanted and what we where getting. He assisted us with the best deal all around for our budget. I am happy with the car I purchased and I would recommend to check out go auto before you buy.

kenneth john

We had a excellent buying experience with Rick In Finance last month. He was great to deal with and has excellent Credit knowledge. The truck had problems before we took possession and he handled it very well. We went to 5 other Dealerships and Rick got it done somehow as everyone else wanted a cosigner. Talk to Rick in Finance and he will find a way to get you approved!

Fatum

I have never financed a vehicle before, so I had no idea what I was getting myself into. Alex ,my sales person didn't pressure me to purchase anything and explained everything before we did anything. I have had plenty of bad experiences at pervious dealerships, so when I came to go auto I felt very unbothered and that there was no hidden tricks to fool me into buying it. Alex was the BEST sales person I defiantly recommend everyone to try go auto and ask for Alex!

Jeffrey Harrison

We came back for a second vehicle! Less than a week later, we are now driving a 2015 Rogue - of course, we asked for Alexandra, as she is just THE BEST! She was patient as we worked her through many many test drives, and grilled her on many other features and different models. She gave us the time we needed once again, and was completely helpful and provided privacy for us when needed. I doubt we will purchase another vehicle for a while (we're all stocked up!) but will certainly recommend Go Auto Outlet Yellowhead, Alexandra and Billy. Smiley face! Alexandra was simply delightful to work with! The moment we walked into Go Auto Outlet Edmonton, we were greeted with the most amazing smile. We immediately felt a connection with this professional and friendly person. The stories we shared during the test drive solidified our confidence and faith in this wonderful woman who knew her stuff! There was no pressure to "make a deal right away" and believe me, we needed to think about this purchase. She and Billy gave us the space and time we required, and we couldn't be happier. We will definitely be back and will work with Alexandra again. The added "personal touch" on delivery brought tears to all our eyes. Thank you, Alexandra, after 30 years of driving a mini van I finally have my "bright white sports car! Mazda RX8.

James W

Our salesman was Sully. He went above and beyond on helping us get a new to us vehicle, was very helpful let us pick what we wanted didn't try to force us into anything. Great group all around very helpful would recommend to anyone. I've delta with a lot if sales people, when you deal with Sully you deal with a man that stands behind his clients 150%.

Trent Halliwell

Top tier customer service from Alexandra, truly made the buying process a smooth and enjoyable experience. If you need wheels, this is the place and Alexandra is the person. Highly recommended!

Amila ilangarathne

Had an amazing experience with Alessandro in sales. Billy and Mike the sales manager and Manny the Finance Manager were great down to earth ppl to deal with and made the whole experience painless. I whole heartedly recommend them.

Braden

They made numerous mistakes with the financing math. I had to correct the 4 time to make the numbers make sense. Also they car they sold came with a key fob, but the key fob does not work. MAKE SURE YOU CHECK EVERYTHING BEFORE YOU BUY FROM THEM.

betty desta

Amazing service! Would definitely recommend to anyone.

Norma Jean Jeffrey

My experience a Go Auto Yellowhead was amazing! I have never financed anything independently and had the good fortune of working with Leon Doublet. Leon explained every step that was needed going forward and never once took over. He left all decisions up to me, and never pressured me although, I took more than 4 hours start to finish! In addition, Leon was very respectful, courteous, as well as going beyond all of my expectations to make my car purchase a positive experience. Thank you Again Leon

Paige Tarasuk

Had an amazing experience at the outlet on yellowhead! My salesman Stu was awesome to deal with and my finance guy Burke got me an incredible interest rate that was wayyyy lower than I was expecting. 1000/10 recommend this store for anyone shopping for a used vehicle. Thanks GOAUTO YELLOWHEAD!

Kendra Creelman

So if Billy wants to know how to make it right, tell him to send a cheque for $1000 for the brakes and rotors that should’ve been done before that vehicle left your lot! Sending a unsafe, unroadworthy vehicle out, when we spent 37 and change? Ridiculous l!

Sheldon Hausch

Am so happy with my new car. The go auto team was super friendly and this being my first time financing they made the process simple and easy to understand. 10/10 recommend looking for your first car here!!

David Ripplinger

Stuart was super helpful and it actually seemed like he was there to help me get the best deal, because he did in fact get me exactly what I needed, thanks to him I'm driving around in my new car, and thanks to Manny Aswell for finding me the best financing options

Michael Solomon

I went looking to get into a SUV and Betty Desta a sales associate there was great help she explained everything and made the process so easy, managers were awesome as well. I recommend Go Auto Yellowhead to anyone that's looking into getting a vehicle.

Mackenzie Olson

Absolutely amazing service! My husband and I came in with the hopes of trading a 2018 Kia Sorrento for something better suited for our family, not only did we leave THE SAME DAY with a beautiful 2019 Honda Ridgeline that much better suites our needs, but our payments are lower than expected and the truck is just amazing. Features I didn’t even know existed for a lower amount. They found us out front peeking in truck windows and they were super quick to get us test driving vehicles and into something we love. They understood our needs and took care of us through and through. They detailed it AND filled the gas tank. I can not thank Manny in financing and Sunny in sales enough. We are so happy with today’s experience, who knows maybe we’ll be back soon for an upgrade to our second vehicle. Thank you for your patience and thank you for making a dream become a reality. Your team is awesome!

Michael McLaughlin

Avoid at all costs. When my wife and I bought our car here the sales person, Stewart, assured us there was a block heater in the car. I asked about it repeatedly and was told that while they are now optional, the car we were buying does in fact have one. Now that it's cold out and we need it, turns out it doesn't have one. What is there response to this? They can order the part and I can pay for it and then pay to have it installed as well. While a block heater may not be the most serious issue, the fact that they would lie about a component of a vehicle and then try to make you pay for it is pretty scummy.

Travis Kennedy

Awesome service and great salesman! Kassem/Jake helped us get what we need and there were no hidden details or problem! Recommend highly!

murray seitz

Alexandra was awesome who sold me the truck. Took the afternoon to show us 4 trucks and we bought a 2016 dodge ram . Love it. The manager was also great Billy was his name and Van was awesome as well..GREAT EXPERIENCE

Dwayne Half

They were very helpful and friendly Made the deal transition quick and clean

austin leclerc

Get staff and very reliable! Thanks to Emad for helping us pick out the perfect truck

Vera G

Great service! The salesperson Alex was very knowledgeable.

Crystal Arendt

Faouzi was absolutely incredible! He went above and beyond to get me the vehicle that I wanted and within my budget. He is thoughtful, kind and made the whole experience stress free. The whole team at this dealership is top notch!! I'm so grateful to have such an amazing experience. Thanks guys!!!

Emerson Cooper

Had the pleasure of working with Alex and Mike who made sure i got into a ride i really wanted very helpful and went the extra mile to make sure i was completely satisfied

Taylor Phillips

Honestly had an amazing experience here. Everyone was so helpful but my salesman Moe Kadri was phenomenal!! He went over and beyond on getting me the right vehicle and was very persistent. He was able to get me the vehicle i wanted shipped from Red Deer even though it was a little bit difficult. I would 100% recommend him to anyone i know. Means a lot that there are still people that help you because they want to and not for the money that comes with it.

John Speight

Go Rv Edmonton gave us the best service we could've asked for! Hayden helped me and took the time to get me the trailer I wanted. Beyond excellent customer service and friendly staff. I would highly recommend these guys to anyone. I'd definitely buy from here again.

Daniel E

Sully was great. Easy to deal with and got us a good deal on our truck.

Blen Kusmu

What a great experience! This location has a great selection of vehicles and the staff is very helpful. I dealt with Yohannis, who was very knowledgeable, kind and patient, not pushing me into a sale until I found the perfect match for me. This type of customer service and genuine nature is hard to come by in this industry and make the car buying experience easy and pleasant. I rate his customer service 5/5 and definitely recommend him!

amber bardsley

Such a great experience buying our new Jeep with Alex and Nick at Go Auto Yellowhead location. They were able to get us into the vehicle we wanted in no time at all! Big thanks to the Amy and Sam for keeping our little one busy during our visits. She truly felt like a part of your team and cannot stop talking about her new best friend Sam! So awesome! 10/10 recommend.

Brennon dillon

Dayna was awesome he got me a deal better than I thought was possible!

Michele Lockyer

There were a few bumps in the road but all in all my sales guy Moe and Mike the finance manager worked their magic for me. At the end of the deal we were all happy and I would go back again.

Walter HD

Bought a car from Michael Zorn and he was great. His sales manager Billy was very helpful too. Awesome doing business with you.

Kaity Marie

Had a very good experience buying a car here! My fiancé and I came in about an hour before they closed, and we were welcomed by Kassem! He really listened to what we wanted and got us to test drive a few cars around the lot! He was very intuitive and in the end got us into a car that met our needs!

Leah Sandberg

Kassem was a wonderful salesperson, made my first car buying experience wonderful!

Eric Douaire

Just bought a 2012 Veloster. Staff was really friendly and made the purchase super easy. Outstanding service.

Khazneh Family

Horrible.. Run.. I recommend that you don’t shop here. Currently they are holding $500 for us because we decided not to purchase the vehicle.. after they ran all the hidden fees .. it was ridiculously over priced. See Photos of others complaining the same happened to them.

Ollie Karpiak

"I highly recommend Chris K. at Go Auto Yellowhead. Great experience !"

J V

Kassem Ali, our salesman was really helpful and very accomodating all throughout the whole process of us buying the car that we wanted. We would give him the a 5star rate, very professional and kind to deal with. Thank you so much.

Brooke Beckett

Kassem/Jake went through a great deal of work for me to get me into the truck I wanted, and always kept in contact with what was going on. Mike Ford worked tooth and nail to get me the best approval he could. Nothing but thumbs up for this place.

Jared Tarkowski

customer service was very good. Jake helped me out and made sure everything worked out perfectly. Very friendly all the time. 100% recommend giving GoAuto yellowhead a look at.

NES NAG

Very good Sales Rep - Anthyn

Toto Lenyonkota

I had an amazing experience with Go Auto outlet. From the moment i talked to the Sales guy Alex, i was never let down. Finding a car with them was such a pain free experience, he got me an amazing car at a very good deal, walked me through the whole process, then the finance team came through as well. Having both Mike and Alex was a great experience, they constantly updated me with the whole process, continued to find the best deal for me...their service is quick, they are very friendly, super patient with my endless questions. Definitely referring my friends and family to them. Keep up the good work????

Haley Majcan

I was totally nervous coming in a few days ago but Manny and Yohannis did a great job at getting me into the perfect vehicle for me ! They were awesome, and I’ll definitely be recommending them to anyone I know that’s looking to get into a new car :)

Jody Pratch

While out shopping for a vehicle I stopped in at Go Auto Outlet and spoke with a wonderful salesman (Stuart Browning). He helped me find a vehicle that would fit my life for the right price! Stuart was very friendly, helpful and I super appreciate all the help. I would also like to mention that the ladies at reception were so polite and friendly, and the finance guy was also very pleasant to talk to. Thanks so much for all the help Go Auto!

Jason Wood

Stuart browning was a pleasure to work with very good at his job.Has a great personality and very knowledgable made us feel comfortable and helped us out honestly would definitely go back to see him again

Nisa Cyre

I honestly had the best experience from this dealership. From start to finish everyone I interacted with was so kind and respectful and I felt absolutely no pressure at all. The sales consultant Alessandro was incredibly kind and awesome during the whole process and the staff worked with us to get the car I wanted, and the price I wanted as well. Both my dad and I were very impressed at how professional and great the entire experience was, which I had never received at any other car dealership, it was wonderful!

Jesse Winsor

After driving my first vehicle for many years... it was time to make my second car purchase. I decided to visit Go Auto Yellowhead. I had a warm greeting by reception & staff and Alessandro was my salesman. The dealership wouldn’t agree to talk price until I was certain I wanted to purchase the vehicle I was interested in. After much discussion with Management, I decided to go home and think about it. The next day, I decided that the little white Toyota Corolla was for me and went back to make a deal. A few days later when I went to pick up my new vehicle, my Mom & Alessandro made it very special by placing a BIG red bow on my new buggy! Thank you, I loved it!

Kevin Michael

Kassem and Maddy in Financing were great to deal with. Recommend them if you are looking for a new car.

Mark M

Bought a 2013 Ford Edge on August 5th, 2020. Also purchased their useless extended warranty for just under $3K. Total for the car was $12,000K. I put $3K cash down. As of today (Nov 11th, 2021) I have spent $5,882.56 on repairs. New brakes, shocks, ball joints, tie rods, tune up, the list goes on. NOTHING covered by the extended warranty. GO TO AN ACTUAL DEALERSHIP!! NOT THESE THIEVES AND CROOKS!!

Katelyn Bennett

Where to even begin with my experience today at Go Auto Yellowhead Trail. I had viewed a few vehicles online and inquired more about them and ended up speaking with a gentleman named Simon. We arranged a time that I would be able to come down and test drive some vehicles and get a feel for what was available and what I liked. I was suppose to meet Simon but ended up being handed off to Mike instead. The second that I sat down he started asking me certain questions and I repeated about 2-3 times that I was just here to test drive the vehicles that Simon lined up for me. The entire conversation took a left turn when he stated that he would be pulling a "pre approval" and that it was "company policy" to pull this. I felt immediately pressured as this was not why I came in today and stood my ground and made it clear that no pre approval would be pulled and I am strictly here to look and test drive. He stated to me that he would go and grab some keys so we could take a look at the lot. He came back with the sales manager who was also named Mike and he asked me all the same questions over again and AGAIN stated that he would NOT be pulling a "pre approval" and repeated myself about another 5-6 times. FINALLY after having to push to just go see the vehicles I was taking around the lot and did not even see ALL the vehicles that were lined up for me. I saw one and ended up testing drive one! I was suppose to test drive 4 and look at all of them. After the interaction in the store I personally checked out but wanted to at least test drive something so It wouldn't be a COMPLETE waste of my time. I felt completely pressured to "give in" to there demand of pulling a pre approval. I felt that because I am a woman they figured they could try to take advantage of me and that I wouldn't say anything or I did not know what I was talking about. They did not listen to what I was asking for, they did not take care of me AT ALL. I felt like I was just another sale in the books and it was all to gain commission not a business & professional relationship. After my experience today I will not be returning to Go Auto. I will not recommend any friends or family to them either. I would highly recommend taking you business elsewhere.

Steve Taylor

It was very pleaseing and everyone was polite and helpful would go someday.

Carl Monsson

Good experience, fast and helpful

Harlee Courtepatte

Great experience! Test drove the vehicle I wanted and I was out of here within an hour and a new vehicle. Everyone was friendly, professional and if I were to get another vehicle I would come back here. My sale rep Alex and Stuart were awesome.

Sarina Mann

Gotta say that this place is awesome to deal with. Met with Manny to look at a vehicle and he was amazing to deal with. Not pushy at all and really worked hard to work out a great deal for me!! I would encourage anyone looking for a car to set up an appointment with him. You will not be disappointed. Even the GM was so nice! Great team, great people.

Eric Graff

I had made contact with a salesman named Dayna. I told him I was in the market for a truck and explained what I was looking for and how I didn't want to lose some of the options that I had already in my other vehicle. To my amazement he delivered above from what I asked for and more. He definitely excecided my expectations. He did not rush or pressure in anyway to make the sale. Upon delivery of the vehicle everything was delivered as promised. I asked for items to be done and they were! Even when I picked up the vehicle there was a problem and I returned that day and the problem was taken care of. They even gave me a temporary vehicle until it was repaired. Great job. Even two weeks later an item came in for the vehicle they installed it and cleaned the vehicle. Thank you great job.

Alex M

Great place to find an affordable car! I was excited when I found out they could work with my credit score and get me into the SUV that I wanted. 5 Stars

jax snider

Alexandra is the one to ask for if you're coming to Go Auto Outlet Yellowhead. my experience was genuine. She goes above and beyond in all ways possible.Is willing to come in on her days off! simply wants the best for you. Her, and her sales manager Billy, listen to your needs and respect your budget. Their customer service is unmatched!

Lynn Thompson

I went into Go Auto on the Yellowhead Trail as I needed a car. There I met Derek, and have to say he is the nicest, most patient man I have ever met. Trust me, I put him through hell I'm sure with my million questions, but he answered everything and helped me find the right fit for me. I highly recommend Go Auto, if you decide that is where you want to get a vehicle, ask for Derek, you won't be disappointed. Little Blue and I thank you Derek!

Nedo Zg

Wouldn't recommend. Poor detailing done on my Toyota RAV4, promised they'll take care of the scratches and they never did. My salesman was Sully.

Tasnuva Rahaman Khan

Good and fast service.

Pria Malani

Gotta tell you this place is top notch with an amazing service team. I contacted the dealer through their website regarding a vehicle I was interested in a vehicle and received a quick response from Omar Chebli shortly after. Best dealer I ever dealt with hands down. He was interested to what I was looking for and answered all my questions perfectly. He was very pleasant and kind, even adjusted his schedule to come in and show me the vehicle when it was most convenient for me. He was able to go through everything with me smoothly and was very considerate and helpful through the whole process with finding my needs. He did not force me to buy a vehicle like any other dealership would do. I will definitely be dealing with him again in the future and would strongly recommend this young man to anyone who is looking for new or used vehicles. Keep up the amazing customer service Omar.

Greg Iwe

I had a great time buying a Toyota Sienna 2014. The sales guy Kassem was great

Mitche Mckenzie

Very displeased with the fact that they are selling vehicles that are not roadworthy, there mechanic gets pen happy and let's vehicles slide through with trashed tires and void inspections, I would not recommend these guys to anyone

Roxanne Vallee

Thank you to Burke and Moe for the great support on buying my new ride. And special extra thanks to Burke on make this possible.

Soukvisay Rathamone

Great sales guy Alessandro. Made buying the Fusion quick and easy. Finance manager had me out of there the same day with the car. Will buy another vehicle from them in the future too.

Carlie Johnson

Stewart was a dream to deal with from start to finish. From texting me before the dealership even opened, to working with my tight budget for my new car that is everything I could have ever imagined. Finance and reception were a breeze to deal with as was the sales department. If you want a great salesman that will go above and beyond and work with you go see Stewart! Thank you to the sales and finance team for the wonderful experience.

Dee Sal

Anton was absolutely a pleasure to work with! He found me exactly what I was looking for within my price range and I couldn't be happier with my purchase. All around a great experience. 10/10 would recommend to go see Anton! I will 100% refer my friends and family to him because I trust they're in great hands .. Keep up the great work :)

bthebest

If you are planning on buying car and expect a great deal, ask to speak to Kassem Najmeddine. Great guy to deal with and a very friendly athmosphere..

Jordan Wispinski

I highly recommend going to see Yohannis at this location. While I was unable to find a vehicle that fit my needs, He was one of the most genuine, honest, and dedicated salespeople I've come across in some while. He went above and beyond to ensure that I would drive out of there with the perfect vehicle to meet all of my requirements. When It comes time to purchase another vehicle, Yohannis will be the first person I call!

Kye Whillans

Riley and Van are both awesome, highly recommend. Riley is a very honest salesman who hooked me up with a 2016 Ford Escape in excellent condition. Van did a fantastic job with my financing and dealing with the bank in a very short amount of time.

Joe Byers

Great experience from sales to finance. Would highly recommend

E M

DG the Sales Person 5/5 a honest hard worker that's down to earth. The purchase process 4/5, some of the electronic features made approval easier, though the timing mixed with registration cause us to drive away with a loaner. Atmosphere 4/5, adding more vending machines, accessable trash cans would help. Cleanliness 5/5, no complains here. My experience was very good, always room for improvement.

Ajay Khullar

Where to begin...I attended this dealership to view a vehicle they had advertised. I initially had a great experience with the sales associate and the assistant sales manager when coming to a deal for the vehicle. However, after coming to an agreement, I did not receive what was promised. The promises included buffing of scratches from the vehicle and a second key fob at cost. These items were on the original bill of sale and when I signed the second bill of sale with finance, they were no longer there. When I picked up my vehicle, I was told the vehicle was buffed (which it wasn't) and they told me that they were not interested in providing a second key fob at cost. At the time I picked up my vehicle, it also required an oil change, which the dealership never bothered to disclose or advise me of. My experience with the finance department was also not the greatest. When dealing with this dealership, please please please confirm the interest rate that finance has provided you with the bank directly. I was offered an extremely high interest rate initially and after confirming with the bank directly, I found out that I was approved by that bank at a much lower interest rate. I mentioned this to the finance associate and he became angry and upset that I knew this information. End result, I received the interest rate that I was approved for by the bank after a extremely long waiting game. Overall experience here could have been a lot better. Please ensure you look out for yourselves when doing business here. UPDATE: After submitting my original review, the sales manager Jon contacted me to see how he could make my experience better with their dealership. He stated he would get my vehicle buffed out fully and get me a quote on the key fob. He stated he would be in contact with me with details on when to bring in the vehicle. I never heard from Jon again.

Satvir Singh

I just bought a car from go auto outlet and before deal staff was so polite and behave very good. But after deal I drive car for some KM and I felt that their is problem in AC fan. It sound so noisy. I gave call to mike and talked with him regarding this. But he totally refuse for help just because I asked him for cancel extend warranty. while for cancelling warranty. First he told me that, we can’t do this or it would not be canceled. I talked direct to the Extend warranty company they said they will do with in 2 weeks. Again I talked with mike, he told me that they just ask us and it’s depend on our office we will approve that or not and “we will not”. Than I again talked to extend service warranty customer And she talked with mike on my phone. Then he agreed to cancel. After 2 days I call again to fix my car for AC fan . He told he can’t do it . Even you have 30 days problem policy . But some of your staff told me that this branch Don’t have this policy anymore but girl on reception clearly told me that “you bought car with in 30 days?”. Next day car stopped in a traffic some internal problem. I gave call to your company and ask that car have many problems. Again I headed that we can do anything. If you can not do anything after 4 days of buying car than I recommend you please don not sale used car specially to STUDENTS who already have lots of expenses to survive. I am in totally lose after buying this car. And i have my 2,3 friends who looking for a car but I will recommend them don’t go to go outlet.

Samantha Spearing

ZERO STARS. Go to a real dealer. DO NOT BUY A VEHICLE HERE WITHOUT BRINGING A REGISTERED MECHANIC WITH YOU!!! I purchased a truck 6 weeks ago and it had a very noticeable misfire in the engine. Returned the truck and they had it for a full 3 weeks. When I got it back they told me I must have "magic fingers" because their mechanic did not feel the problem. And because it was 6 weeks ago, it was over their 30 day exchange guarantee date and they would only treat the truck as a trade in. Despite the fact, I was not looking for a different vehicle. I just wanted the truck I purchased to be fixed. The truck went from their location to my driveway only, I was left without options and my initial 10 000 dollar deposit was gone out the window as well as $1500 "loss of equity" on a trade in. Ruthless business practices and despite pleading with the manager I was not looking for a new vehicle, I just wanted them to honor the exchange, he would not. I offered to bring the vehicle to a GMC Dealer to identify the issue, and was told they wouldn't "trust that" as all mechanics will find different problem. Instead my father was yelled at by the service mechanic and the manager, because clearly we have nothing else to do then to deal with made up issues with a truck. So in 6 weeks we are out $11 500 trying to resolve an issue with a GMC that misfired since the day we brought it home.

Steve Hawthorne

Purchased a new truck. Very happy. Great salesman and staff. Very accommodating and helpful. Had a great experience. Highly recommend them . Yellowhead location

Dean Lucas

Burke and Shane helped me out tremendously great place to go don't go to the small-time dealerships waste of time.

Randhir D

Had a very good experience with David Wurtz as my sales associate. We worked out a very reasonable price. They respected that I would not budge on my max limit and still made it work. Very professional and efficient.

Alwalid Rahal

Macky, one of the sales reps, was super helpful! Without hesitation, His knowledge was in-depth, leaving me with no questions to ask, took his time in finding me the right vehicle, the best part was he made sure that I had a vehicle to get around in while they had my car detailed, I really appreciate that. Truly, I have never been more satisfied with a car dealership. I highly recommend Go Auto Outlet Yellowhead!

Zitty Railon

Don’t even deserve one star. Poorest customer service ever had in a car dealership. Its better to wait for other vehicle to come up in market instead of visiting them.

Tyler Laboucane

MikeT. Is the man to see. Just bought a Ram truck off of him and he was open and up front about everything. He truly worked his hardest to get me a great vehicle for a great price. Thanks for all the help Mike!!

shem momanyi

Faouzi Karout. The best sales rep. Made sure we got the vehicle we wanted. He called us back to make sure everything was ok. I will always recommend Faouzi

Dean Loxton

Yohannis was fantastic very friendly took us through all the steps of purchasing a new vehicle, very professional ,Mike was also great ,got the deal done on my terms bravo guys.

Zulma Zelayaa

My experience at Go Auto was amazing. Yohannis showed me exactly what I was looking for and assisted me with tons of consideration and honesty. I couldn’t of asked for a better experience, thank you!

Devin S

Not happy with my experience Stuart was my salesman, he did alright, 5 stars for stuart but 1 star for the process of getting a vehicle here at Go Auto Yellowhead. Took 3 hours after the test drive to get the paperwork to go, they told me it was because of the bank but they already got a preapproval. Maybe go with a different bank that doesn't offer 18.9% interest which they don't tell you until after the deal has been signed. I asked for no go auto decals or advertisement on the truck, I got it and told stuarts assistant because he wasn't there that I wanted the decals removed and he went in the back and did not come out. I just got mad after waiting 20 minutes so I went home and removed it myself. I also told his assistant that the vehicle was not recently detailed. Still did not get helped. I wouldn't recommend this go auto to anyone. Pure shame, they got the 34,000 from me for a truck and that was it. Customer service was garbage after I signed. Do yourself a favor and don't go here. They are also an RV dealer so I'd recommend not shopping for anything they have! Oh and not to mention if you give a 5 star review which they ask you to do at the very end of the service before seeing the vehicle the salesman gets a bonus! No thank you!

Ashley Roberie

Stuart is THE BEST! Thank you so much for all your help and your patience with us. You made this process so much easier!

madmarcus1323

So the salesman and finance guy are very pushy. No communication when sent my car to me, never told me about the damage to the vehicle now all I get is call the manager. No help at all. Hide damage from me. Not happy with my experience at all. Oh and couldn’t even get the info on the papers right. Lied about an oil change being done.

Kayden sampson

Jake/Kassem was great help! Manny was very helpful and I’m thankful we have a new van! Thanks for the amazing customer service experience 10/10 recommended to come here great staff and warming environment!

Tyler Robertson

I stopped in to look at a 2015 F-150 platinum and Riley helped me out with the walk around and test drive. The truck was par with the mechanical inspection and was detailed very nicely. Pricing was fair for the condition of the unit, so we decided to go ahead with the sale. The guys hooked me up with financing, even late on a Saturday afternoon and i was able to drive the truck home that day. Definitely recommend dealing with Riley, he was awesome through the whole process and he'll go above and beyond to hook you up with what you need.

Kristin McKeever

At Go Auto Yellowhead we got good service and never felt pressure to buy. Riley, our sales rep answered my email request within an hour and we were viewing the van we eventually bought at a convenient time for us. Everything was sanitized and ready for the test drive. We wanted an independent presale inspection and when it turned up an issue , we were able to work with Billy( sales manager) to negotiate it getting dealt with to our satisfaction before finishing the purchase. Alyssa in finance was courteous and pushed along the bank financing. Finally , when we had purchased and required a fax of the Bill of sale , Riley was courteous and he and Alyssa provided it within a half hour in order for me to finalize registration. Car buying is always a little stressful but the team at Go AutoYellowhead made it a lot easier.

Mahavir Mann

So cheap dealerships. Poor customer service. doing Fraud with customers. Never buy a used car from them they make a fake safety of car.

Jenny Plume

Great experience all around! Riley was amazing to work with and so helpful through the entire process. He was genuine and did not put any pressure on me whatsoever. Van in financing was also great and offered great advice. All in all the whole experience was so positive and my car is great!

John Giokas

Alexandra was great! I am from Jasper and wanted to leave the same day in a new vehicle and she made that happen by helping plan ahead. Very happy with her efficiency and friendliness!

Amanda Marsden

Great experience with Go Auto Outlet Edmonton. Kassem/Jake and Burke were fantastic to deal with, such a pleasure. Thank you so much for the great experience.

Dana Lennie

My husband and I dealt with Dayna on our 2018 Dodge Quad Cab 4WD. After having multiple very negative experiences, misrepresentations and disappointments in searching for our truck, Dayna at Yellowhead Go Auto was a refreshing change. From the outset, he was courteous, professional and timely. He did exactly what we asked him to do and even went well above and beyond by doing things on his own time after hours to get our deal finalized. In the end we didnt get the deal we were looking for....we got a much better deal than we imagined ! Suffice it to say we are very happy with Dayna and Go Auto Outlet Yellowhead and we have no doubt that when we are in the market again...we will give Dayna and Go Auto Yellowhead our business again. We will confidently recommend Dayna to our family and friends... Thanks

Ryan Lichtner

3 tires on the replacement wear lines but 1 was good. When buying the vehicle I was told and showed papers that the car had passed inspection. I did my little quick check and ended up only looking at one tire and that happened to be the one that had really good tread depth. Week later after having owned it I noticed the rest were shot. I can't blame the salesman or finance about this since they treated me well. Seems to me like the mechanic didn't do a proper inspection. Buyers beware. Check EVERYTHING you can and ignore them saying it's passed inspection. Cause this wouldn't pass any safety inspection anywhere else.

Shawn Acker

These guys were amazing! Alex from sales took the time to make sure I had something that would fit our needs. I would recommend giving him a shout for your next vehicle. Worked with Manny from finance after a vehicle was picked. He was able to get me from paying 29% for my van down to paying 10% for my 2019 FORD ESCOURT SEL! That's a huge saving! I'm still shocked he hooked me up like that. Outstanding work Manny! Thanks again.

Holly Taylor

I just recently got a new vehicle from here. I worked with Kassem. He was really good with getting me what I wanted even after I change things about 17 times, it was never a problem. He also called a few days later to check how I like the car and to make sure I was still happy! I also worked with Mike in finance who was great in getting everything set up the same day! Can't fault either of them!

Tammy Hoffschild

We bought our new car with Jake ( Kassem), and can’t say enough about what a great experience it was. Jake was super friendly, easy to talk to and helped explain everything to us. Would highly recommend Jake and the entire Go Auto Yellowhead crew to anyone looking to buy a new vehicle. A big shout out to Maninder in finance for all his help!

Mitchell L

I recently purchased a 2015 gmc sierra from go auto north. Stuart was great to deal with and was able to answer all my questions. I highly recommend this location

D Lynne

The team at Go Yellowhead made my purchase simple from start to finish. The Salesperson Alex M listened to what I was looking for and was very easy to work with. I would recommend This dealership to any of my friends or family!!!

Jake Wedz

I just wanted to say thanks a lot for the help Eddy and the sales manager Billy as well the finance manager Dylan , they were the best experience with car shopping , I’ve been looking for a car for months and they been helping me online and sending every information I need to know before I bought my Hyundai , love this place highly recommend for anyone looking for a car and don’t know exactly what To buy , going to send some family and friends for sure , Cheers.

K Halbert

Had a wonderful experience with Go Auto Yellowhead Dealership. From the first contact to the final good bye, I was well taken care of by salesman Mike J, so personable and kind. Found me the perfect vehicle. And finance manager Manny, walked me through financing with no T’s uncrossed and worked very hard to find me the best deal. Mike encouraged me to reach out if I had any further questions or concerns and even to stop in and say hi if I was ever in the area. These are real people who treat you like a real person, definitely will recommend these guys to my friends and family.

Ian Watson

Thanks Dayna u were awsome and so happy with my jeep and all your time u spent to get me into it DAYNA IS NUMBER 1

kevin bouchard

Great experience buying a 2012 Ford f150. Big thank to amazing team that helped us.

Dev Suidy

Alex made it super easy to find a vehicle I wanted and didn't try to push me into anything out of my price range. Manuela made the paperwork side of things a breeze and was very clear explaining my warranty options. All around easy going and personalable staff.

Dryden Kelly

Just purchased my 2013 GMC 2500 Denali from Go Auto YellowheadTrail, couldn’t be more happy with the service I was given, Billy (The Sales Manager) was more then accommodating to deal with over the phone. They went through the hassle of registering my truck for me & delivering it to Edmonton International Airport for me! Highly recommend speaking to Billy if you’re in the market for a vehicle!

Manoj Kumar Bista

I had a chance to chat with Kenus & Manny at go auto; Happy to have a business with them;Service is expected; Price is not that bad,

Everett Cameron

Provides all relevant information about the vehicle in question

Cody Prince

My experience at Go Auto Outlet Yellowhead was awesome! I would definitely refer Alexandra! She was nice and easy going to deal with, and has your best interest in mind!

mae depano

Kassem/Jake was very patient with my senior parents. They didn’t feel rushed or pressured. He listened to what they wanted, was very friendly, professional and helpful! He even offered to bring in other vehicles from their other locations to test drive so we wouldn’t have to drive all over the city! Excellent service! Thanks Jake! My parents love their Nissan Rogue!

Johanne Smith

Jess at the front is amazingly helpful and makes you feel very welcome.

Kiranjot Kaur

Nice experience. Sully guided us, gave good deal on a car.

Karl Sibbons

Came in for an appointment to buy a new truck, laid out exactly what I wanted and was willing to pay, they found me what I needed... signed the deal and drive away the same day. Jake was patient and attentive the hole time and despite me being a difficult customer, he handled me perfectly.

Rochelle Reid

Awesome experience with Go Auto Outlet in Edmonton, AB at the Yellowhead Trail location. Shane was very personable, kind and went above and beyond to meet our needs and requests! Even included the kids who were waiting patiently! ???? Manny was very awesome, friendly and went out of his way to ensure everything worked for us financially as well as the Manager who we met with personally! All staff including the admin ladies at the front desk were so welcoming! We will definitely be repeat customers and would recommend anyone with good or not so good credit to check them out! Thanks for everything… we appreciate you! The Reid’s - Shane, Rochelle and boys from Fort Mac! ????????

Harsimran Singh

Worst go auto dealership. I went there to see a used car, the salesperson was very rude. They checked my credit before showing me the car and I was asked to put a minimum of 15k down and finance the rest of the amount. I said that’s ok if I like the car, I can pay it. Then they took me to the car and said I can just see it but can’t do a test drive. Even they have my License and credit in their hand. He said “NO” bluntly. Never recommend them to anyone.

Dat Cao

My wife and I came in to purchase a Dodge Grand Caravan. Alessandro Chimino was our sales person, he was great, even washed the vehicle for us before we arrived so we could check the body. We decided to look at a different van that they had because it was all wheels drive, again he offered to wash it for us so we can make an informed decision. The sales manager gave us a great deal. They let us take a loaner vehicle home that day since we traded in our current car, and the van needed a new windshield. Yes we paid more than our original budget, but we have a better van and very happy with the service at Go Auto Yellowhead.

VN B

Riley was amazing! Looking for a first car for the kid and he was very personable and knowledgeable. Not pushy and let us take our time and go over the car. Easy to deal with, no pressure. highly recommend. Kid loves her new (to her) ride

Steve Vanderlaan

Everyone was great. Super helpful

Brieann Kirkby

I bought my first jeep compass from Alex, her knowledge and expertise were wonderful. she was a great help and i highly recommend her! Thank you Alexandra

Raymond Hoang

I bought my vehicle from here and had great experience. Moe, my sales rep was very outgoing and helpful.

Rynn Nicholl

Amazing experience at the dealership, Betty was very accommodating and fun to talk to!! Excellent customer service and interaction (She definitely deserves employee of the month again). Alessandro in finance was amazing as well! Thank you again, loving my new car.

Osama Shaftar

Betty was amazing and absolutely phenomenal.

Jada Milot

Alexandra was amazing to deal with, she helped find the perfect car for what I was looking for. She had an awesome personality that made it go super smooth. Definitely would recommend her to anyone looking for a car. What a great experience!

MANISHKUMAR SHRIVASTAV

The sales associate i met, mike was not so professional! He showed me the cars that I didn’t like and was not under my budget! He showed me the cars that were good for his commissions i guess! Very bad experience!

Valerie Peirson

Thank you so much to Manny the finance manager and to my sales person Moe for getting me into a very nice SUV! My old vehicle wasn't in very good shape anymore and Moe was so helpful and attentive in finding a vehicle that worked for me. Thank you to Manny as well for helping me out with the financing as I didnt have the greatest credit and he was able to get me a better rate then I could have asked for. Highly recommend this dealership.

Maria Mitra

Edric S was so amazing. He found everything we were looking for and more! I’m grateful to have had Edric help us out, I’m extremely happy with my 2020 Jeep Wrangler!!! Thank you so so much!

Lauren McLeod

The process started out fine, but when a sales manager comes to introduce themselves, offer a coffee and promptly forget about you, sometimes you're left waiting a while. Their masking policy here is "lax" to say the least. I didn't feel comfortable being there

Sunaina Anand

I was going through a tough time with my current car and needed help for a trade in and because I am a student needed something budgeted. Riley from Sales was just amazing and so understanding, he helped me find a perfect car and then connected me to Micheal Ford who made the financing process so smooth and so easy. Thank you both of you for all the help, this was the best car purchasing experience I could have wished for, really appreciate it!!

Mohammad Amiri

had a great experience, Mike did a great job to find me the vehicle I was looking for and was very professional He has really deep knowledge about all aspects of the car I was treated well by everyone I had work with there and I would definitely recommend mike

Jenessa Rankin

Sales man was nice, how ever they talk up and make false promises. I was told many different things, jump through a ton of hoops and lead on that I was getting a vehicle for a week. After they ran my credit through the dirt, which in their mind a couple times is more then a dozen. ???? they called me and told me it wouldn’t be possible to get a vehicle at all. I happily went to a dealership in my town and they had me in a vehicle in a week. This company is a fricken train wreak and ran terribly. AVOID LIKE THE PLAUGE.

LR

My experience at Go Auto was great. Alexandria was my Sales representative and she was amazing, very friendly and easy to talk to. Not pushy like other car sales reps. She was very informative on all aspects. Highly recommend visiting Alexandria at Go Auto Yellowhead if you are on the market for a vehicle.

Sonia Jose

Kenus Sunny @ GoAuto was very patient, genuine and comfortable to deal with. He made the paperworks easy and my car was delivered perfectly. I would like to go again or recommend my friends. Everything is open and reliable and no hidden clauses.

David Patrick

Came in and traded my truck for a Ram 2500 off of the salesman Stuart, who was very helpful and knowledgeable through the whole process. He managed to get me a pretty good trade in value for my old truck as well. Would definitely recommend

Brayden

Overall my experience was a good one. The salesman I had was pushey but from my opinion he enjoyed the negotiation process. They didn’t get me into the vehicle I originally wanted but they were able to get me into something just as good.

Barry Geldart

vik did an awesome job showing me different cars and very knowledge in sales . great personally

Brandon Wipf

Very friendly people all around... helped with all my needs no problem ???? ????????... thanks for my new truck

Barry Forsyth

Micheal Zorn was a top notch sales guy to deal with. He was very helpful with getting me the best deal that suited my needs and budget. He kept me in the loop after the deal was done while they got it detailed for me. He was also willing to stay after hours to make sure I could take delivery of the unit as my schedule can be tough to have set times.

Obaid Bunyad

what a service by Farra, (yellowhead trail) she is amazing with her communication skills. she is always there to help...

ben wheeler

We bought a used Toyota here recently , we are happy with the vehicle but our experience was not good. Sleazy and dis-honest sales tactics were used . When I brought this up with them they told me that the scrap of paper with scribble on that we had originally signed was legally binding, it seemed like they were all in on it. I never got to see this scrap of paper again. I don’t recommend this dealership and will certainly never use them again.

Wayne Turpin

Great to deal with. Had a great selection of pristine cars at very good prices. Thoroughly enjoyed working with Alexandra and Jason. I would definitely recommend this dealership.

Kyle Ames

Tough to say great things about a used car sales center. Only very select, smart, experience salesmen and woman know how to listen , be sincere and helpful without spending the money from the sale first. Maybe an art most don't know. Or they like most others just dont care. This was an alright stop with some selection but like most car lots I never believe 99% of what I'm told and only 50% of what I see. Now a open , honest, full disclosure car lot with scruples would be a 5 star rating!!! Perhaps they've learned that's not profitable.... Based on the responce I received from management I'll only add my feelings, thoughts and opinions are NOT in any way pre conceived. They are entirely based on my experience coupled with my visit to your sales center more then once. If you read any of my other reviews you'll see I'm perhaps a little tough, I have high standards but I'm extremely honest and fair. A pre conceived view would have given you a O or a 1... You received a 3 better then several others but your missing the point and many factors as to why you received a 3 and not a 5...

Wyman Bruno

Dayna really helped me get into a new car Very happy costumer. Highly recommend this place

AJ Sailor

I have to say, I was very impressed with the high quality service that I experienced yesterday at Go Auto! My wife and I went in with little hope of purchasing and trading in our existing vehicle, however, the expertise, knowledge, and care that Jake and Manny displayed made it very easy for us to make a decision. They were open to listening to our needs, and in the end, we drove out with the vehicle we wanted. A great win because of a great team at Go Auto!!

Heather Peacock

Manny and Shane were amazing! Very laid back, and met our every need! Definitely check this place out.

Mark Fischer

Alessandro in sales was great and The finance guy worked hard to get me into my truck thanks Mike!

Evan McNeely

Stuart Browning at Go Auto Yellowhead was very understanding of what I wanted in a car and matched me to one on the lot. I eventually drove off with that car and enjoyed my experience with Stuart.

Dikalo Nakwandena

Honestly, one of the best sales team you can always meet. Riley is superb and Manuela will take all the time to explain the details to you. There is no time wasting and no hidden fees with their deals. My advice would be, whenever you think you have hit a wall, Riley will be there to sort it out. I will definitely be buying my next ride from them if i have the chance. Great work, guys, and I truly appreciate your efforts to make my deal happen. Thanks a million fold

Ronna Smith

Excellent service, and very helpful, listened to what we wanted.

Debbie Fisher

I was waiting a bit to do a review to see what kind of after sales service I would receive. My sales person was Ameer and he was wonderful. I thoroughly enjoyed working with him. He gets 4 stars. I dealt with Jason in finance and he was totally unprofessional and condescending. He absolutely refused to complete the transaction as it had been discussed with Ameer and John until John TOLD him to do it. It was then like dealing with a 4 year old who had been told to apologize and didn't want to. He gets 0 stars, if that were possible. The final issue was when a rather large flaw that I felt had been concealed was brought to the GMs attention. We spoke on the phone and he asked me to email pictures which he would then compare with the sales photos. I sent pictures then followed up with an email 10 days later when I hadn't heard back. Almost one month later and I haven't heard a single word. John gets 1 star only because he had dealt with Jason earlier... Very disappointing. UPDATE: Thanks John for your very delayed response - almost 3 weeks after we LAST communicated. Yes, I have overlooked the paint chips - as in I'm not worried about the tiny paint chips. What I will not overlook is that the entire front of the hood is bubbling under the paint. When I came to see the vehicle, the hood was opened so that it was not visible. The hood was put down AFTER I had already gotten in for the test drive. And, BTW, you offered me a *discount* on a paint pen, not your cost. As mentioned, the tiny paint chips aren't a problem.

zacharia Mohamed

This place has great people especially Stuart he is a wonderful person if you get the chance let him help you out. He sold me a great car with a great deal I give Stuart 10/10 for customer Service.

Christina K

Chris K at go auto yellowhead was so helpful and answered all my questions! Great experience, I love my car. Thanks again Chris!

Jordan Hoets

Excellent experience, the most fun I’ve had in a while. Was helped by both Omar and the GM Becker. Both were great to talk to and we reached a deal that left me very happy. Highly recommend paying these folks a visit if you’re in the market for a trade-in or a new car, they’ll treat you right. I'll be coming here in the future for my next purchase.

Jeff Dawe

Great experience. I have bad credit but Manny in finance and Betty in sales still got me approved. Even got me cheaper payments than expected.

Wynn Desserud

Excellent service received from Kassem and Mike. Thank you, Wynn

Tamara Wright

We had put a deposit down on a vehicle as we were driving 3 hours to go look at it with the anticipation of purchasing it. We had advised them we would come prepared with a bank draft. We drive 3 hours , three days later and this was all confirmed in our precious discussions and we get there and we’re told they sold the vehicle the day before to someone who wanted to do financing. I would not recommend them as their customer service is not customer minded. They did not assist us and passed us off to another dealer if we wanted to keep looking. Very disappointed

Gianluca Russo

Mike Jarzabek was fantastic to deal. If you need a vehicle go see Mike J.

nancy cole

Vik was a easy going salesperson. I felt comfortable. He informed me of the sales and helped me find a car that suits my needs. I waited a long time for the financial person, it was worth the wait. I got a great deal, and the savings made financing easier. The car was not detailed to the standard they had promised.

Haley Gillis

We had a great experience at this dealership, we went to meet up with another salesman who ended up being busy with another client so we got Macky, he was great, he never made us feel pressured, he answered all our questions and helped us get what worked best for our family, and everyone there was great with our kids while we were there! I would definitely recommend this dealership and Macky to everyone. He is still owed that McDonald's meal for working through his supper and staying late!!

Morgan Bokenfohr

We called Go Auto because they had a couple Ford trucks we were interested in. We were directed to Alessandro Cimino in sales and had a great experience No pressure and listened to our needs to select the best truck, would highly recommend this dealership

Zach Heinrichs

Wife just purchased a new vehicle from Macky. 10/10 would recommend this dealer/salesman to anyone. Never felt pressured to buy the same day, helped us get lowest payment possible and made sure car was in tip top shape when we picked it up. Even came in on his day off to hand us the keys! Will be going back again. Thanks again Macky.

H.E Mona

Betty was the sales girl that helped me and not only did she make my experience so smooth but she also went above and beyond to make sure I was happy with everything. She made sure not to leave any details out. I highly recommend Betty.

Danielle Lemoignan

Best buying experience by far! no pressure, no tactics just fun, friendly atmosphere. Jon Pucci was professional, helpful and helped me get approved for my dream car! Thanks Go Auto!

Gloria Amusan

Dayna was just a good person to work with. He was so patient, kind and understanding. He is very friendly. He answered all our questions, he worked with our budget. I will recommend him to anyone who wants to buy car . Thanks Dayna.

Karanpreet Mann

Manny is great! I always have a busy schedule and Manny made sure I did not have to compromise my time. He listened to me and helped me find the car I needed and wanted! He’s followed up a few times to answer any questions that may have had come up and made the process so smooth! Best experience in buying a vehicle so far!

Jordann Okemow

Thank you so much for helping me with my trade in and finding the best deal for my truck, I’ve always wanted one & they Really made it easy process ! Definitely going back for trailer eventually

Lynne Curtiss

Just bought a new VW Golf from Stuart and could not be happier with the salesmanship I experienced. He made what can be a very stressful complicated process go as smooth as silk! I got all my questions answered and felt heard and he got me a great deal! And a shout out to Manny in finance who finished this great day by getting me a great rate!! Thanks GoAuto!!!

Kenny Vank

Went into look at a Ford f150 3.5 liter V6 Lariat which was out of my price range but thought what the hell. I told them my max which was already above what I was aloud to spend. The sales person Sully went to bat for me several times and we agreed on price OAC the next day I was approved and was helped by Sunny that day to drive away in my new ride. I am very happy with the management, the financing, the sales team and recommend this go auto.

Anthony Moore

I was amazed at the level of service from the guys here , from the start to the end they where able to answer all my questions and concerns, Riley was my sales associate and he was amazing with how he handled everything ,mike from the financial side was able to keep everything easy to understand, the yellow head branch has great a great team here from leadership to associate

Premsingh T

Sully our salesman was very kind and got me a good deal on my Mazda. Our finance lady Manuela was also very kind. They also delivered the vehicle to me in Calgary. Everything was done over the phone and I’m very happy.

David Dyck

Very good friendly service.

Bailey Brotzel

In April of 2020 I went to go auto to purchase a vehicle. I was wanting to downsize as I was laid off work and wanted a smaller vehicle but still needed something reliable as I am a single mom of two. The purchase went well and everyone there was friendly. Once I hit the highway headed home I noticed that the interior light kept flickering on. Turns out the back latch on the trunk didn’t close properly so every time I hit a bump the back door would bounce open and the interior lights would come on. Got that fixed when I got back, not a huge deal. 1 month later vehicle started making a weird noise when I would break. Took it in. All break pads were so worn they all had to be replaced so I did that. Fast forward 5 months the vehicle breaks down . Towed it to the mechanic where I was given a long list of issues that needed to be fixed. The mechanic said there is no way this vehicle was in good working shape when I bought it just 7 months ago ( only put 18.000kms on it) I had two different mechanics look at the vehicle and one offered me 300$ for parts and the other offered me 500$ . This is the first time I have ever bought through a dealership and I am beyond unimpressed. I have had better luck buying vehicles myself. I will never give go auto another penny of mine. Single mom of two looking at minimum 4K in repairs... not to mention what I have already had to put into the vehicle since buying it !!!! This vehicle has been a Money pit since I drove it off the lot.

Tia Shank

Great experience with Tony! Definitely recommend dealing with him!

Lamas Kaddu

Awesome car dealers

Moe Taha

Very impressed with my experience at Go Auto. Moe Kadri was great, got me the price I wanted for my trade and the best possible price on the Pathfinder I wanted. Very pleased with the service. Moe and Manny both went above and beyond to get this deal done very quickly. Thank you

corey rogina

Had a great experience at go auto sully and Burke were Awesome to deal with. Fast and timely had everything ready to go.

Shawn Hannah

Bought from yohannis (sales rep) and Manny (finance) also e group awesome location highly recommended

Scott Elkow

I came here to buy a Dodge Ram and the team here from sales to finance treated me like I was their best customer. It was smooth easy and I got a great deal on my new truck. I could not be happier.

Shantanu Sahasrabudhe

Riley was great to deal with. Got me the deal I wanted and the perfect new CR-V. Jon the GM was awesome and very accommodating. Mike in finance went through all documents with me to make sure they all were good to go. Will recommend to all friends and family.

Ryan Hutchinson

Good and solid service. In and out with no issues. Thank you Sully for your help and the follow up calls to make sure I was happy.

Bretton bendfeld

Kassem Ajmeddine was a great help and got me into the truck i was looking for!