Reviews of Alberta Honda (Car Concessionaire)

TARUN RANA

I had the pleasure dealing with Fred. He is very knowledgeable and friendly. He helped me buy my new civic touring and beat the price other dealerships were offering. The delivery was on time and the whole experience was top-notch.

Deandra Petterson

So in April I bought my very first car since my big move to Canada. I know absolutely nothing about cars by the way but I knew that I wanted a Honda because of its reliability and how stylish it is. Sandya was absolutely fantastic and made the process so easy and even stayed beyond closing time to answer my 5,000 questions. Cindy, made a financing super easy and clear as well. In short, I’ll never drive another car again and would definitely purchase from Alberta Honda again.

Brian Speck

Brought in our 2014 CR-V for a oil change and a couple of other issues. Melissa was our service advisor and did a cracking job. She was quick to let me know what was up with the vehicle after the service inspection. And make recommendations on additional issues that needed to be addressed. During the checkout process, everything went smoothly. Melissa was very efficient, friendly and professional, and I thank her for that. A+ The reason for the Four Star rating; 1. There was no service shuttle or offer of a ride (thankfully Uber is still an option) 2. The vehicle wasn't washed prior to pickup 3. The interior of the vehicle hadn't been sanitized, like my key that was returned to me (with much fanfare). Granted, during these times I understand that some customer care will not be addressed. However, these are areas that could be improved.

Jon McDonell

Quick, straight forward service, very friendly staff (I worked with Danielle). Their lounge is comfortable and stocked with tea and coffee.

John Patrick Monaghan

I can say the service at Alberta Honda is outstanding. I will certainly return there. No question. John Monaghan.

Ian MacIsaac

It’s a good dealership. I bought my car from a Clarence and Tony. I work a lot, and spending hours in a dealership isn’t exactly my kind of afternoon. I was grumpy and really fatigued/tried when I visited, but I bought a car the same day. I had several really bad experiences at other dealerships and felt like these guys were the only reasonable people I met so far. The market right now is super awful because for the pandemic. I was just looking to not get completely hosed. All things considered, I’d buy from these guys again. Clarence went out of his way to the process fast and straightforward, and Tony didn’t have that annoying stereotypical dealership attitude. They both seemed like decent people, which is what you want you your dropping a tens of thousands on a car. This is how you get repeat sales. Good stuff.

Ararso Osman

I took my Honda CR V to Alberta Honda for a simple tire swap, my service advisor named Danielle advised me that my Honda had a couple issues that they found with the engine and a damaged tire, which was all covered under my warranty. She explained everything in detail, she is very friendly/helpful with answer all my questions and she was able to get me on with my day as my car had to stay overnight. I recommend to see Danielle for all your Honda service needs. Thank you again!!!

Gary Osborn

Was just looking at vehicles online, no intention of buying. Glad I changed focus and started an online inquiry. Salesman - John P. - was super friendly and made me eager to shop at this dealer. Helen B. in Finance deserves multiple GOLD stars for her dedication and going the extra mile to get our financing locked in. I only hope the rest of the services at this dealership can equal or exceed the standard set by their Sales and Finance people.

John Thorpe

I recently bought a used vehicle from Honda at this location. Clarence (sales team) was extremely helpful and professional. No pressure attitude which is key in any purchase. I also dealt with Helen in financing. She did a great job of explaining the options available and the financing structure. Overall was a quick and painless experience.

Nourman Thetraveller

Excellent customer service..The fast customer service ever I bought a car and I received it in 24 hours including finance approvals . Thanks to Mr Cyden and all the team ..you are amazing

Clayton Harding

Great experience at Alberta Honda! John was awesome to deal with, and compared to other dealerships, the low-pressure sales atmosphere there was a pleasant surprise. Would recommend John for your next vehicle!

Lionel Pereira

After having bad experiences with my previous car, and the dealership I was dealing with leaving me high and dry and decided I got rid of Kia. I started looking for a Honda and decided that an Accord would be a good choice. I was contacted by John, and he was amazing right off the bat. My current vehicle was in the shop and I had no way to get to the dealer so he offered to come pick me up! I was extremely impressed. We test drove an accord 1.5 with a cvt but my heart was set on a 10 speed auto with the 2.0L turbo. I also test drove the new civic si, but due to space and comfort I did not feel like this would be the vehicle for me. John ended up finding a 2022 for me. Although not my first choice in colour it was my second. I totally understand that there’s a huge shortage in vehicles due to the chip shortage. I got an amazing deal on my current vehicle and it was super easy to deal with finance as well! The entire process took 3 days, but I was extremely happy to sign papers and pick the car up on a Saturday! They even swapped my winter tires for me from my old vehicle to the new one which fit perfectly and worked with the pressure sensors. Overall I’m happy with the experience and happy about how I was treated. John is a great person who will take care of you and take your needs into account.

Shayan Faisal

John should be your go-to person here. He took good care of my family and made sure they understood each aspect before moving forward and setting them up with a new vehicle. Trust-worthy and hard-working.

RT -ART

The one star isn't for the service the people did great. The one star is for the fact I was forced to go to Honda for a window because it wasn't available in Canada for any other shops so instead of paying around 200 I had to pay 1300 for apparently a common problem for the hatchback window to just explode on its own.

Bart Artfaq

I took my vehicle for oil change today. Melissa is my service advisor. Her polite service is admirable.

Jerry Jackson

Melissa did a great job of communicating with me about the steps and progress of my vehicle service. You can’t find that kind of service everywhere. Thanks!

Rhiannon Brohman

My parents and I came for a test drive, as they were in the early stages of thinking about getting a new car. John was the salesman who came to help us, and from the moment we met him, we knew that he was a sincere, helpful, and respectful young man. He was able to work with my parents in an upfront, honest way to agree upon a price that worked for both parties. A quick visit for a test drive turned into my dad signing the contracts and picking up his new car the very next day, and this is all because of John! We have been to other Honda dealerships, but felt that the people helping us there were only interested in the numbers; John's calm nature, sense of humour, and eagerness to go above and beyond for my parents made all the difference! He is the kind of person I would want my loved ones to purchase a vehicle from and I can't say enough great things about him!

Jon Soholt

Service was good. Got the car fixed sooner than they told me. Only reason it's 4 stars is the loaner provided had all seasons and I got stuck 4 times in slush, & once in an intersection.

AmyLB

We had excellent service from Gio while purchasing my first ever "new" car. Gio is patient, honest, and down-to-earth. He did not pressure us at all and was excellent with my husband (not an easy task sometimes). I would definitely recommend Gio if you don't like the experience of being pressured at a car dealership. We also had really good service from Sandra in the credit department. She was very knowledgeable and personable. Thanks for all your help!

ali forootan

I had a good experience with Alberta Honda. my complain is not about dealership but about the vehicle. I bought a Honda CRV 2018 brand new from this place and it is really pain in cold weather. there is no heat generated inside the cabin even after 45 min driving. if you buy a Honda CRV, you are going to suffer all long winter time freezing. and to make it clear, there is no fix for it, you will receive some tricks and tips but all are useless. I am dealing with this issue from 2018 with all back and forth emails to/from Honda Canada. Now I have no choice to sell this CRV and buy another vehicle ( definitely not Honda!). you have choice Now. JUST DO NOT WAIST YOUR MONEY ON HONDA CRV. no mather how smooth drive it has or how roomy and fuel economy it is, you need a warm and pleasant space inside your car.

Christina Arsenault

This was my second purchase from Alberta Honda and I would gladly return and recommend others to go see Salesman Matthew Dickie. I was trading in my two door Honda Civic since I am expecting twins this March and I didn't know what car I wanted, I just knew it needed to be bigger! Matt worked with me to take the guesswork out by taking the time to understand exactly what I needed and wanted out of a new car, what my budget was, and what features mattered most to me. We decided on the Pilot and he took the time to help me understand the features of the trim levels and the add on's available to make sure I got a car that would meet my needs now, be safe in all driving conditions and grow with my family. After the delivery of my car I returned to Alberta Honda to have my Winter Tires put on, and my car starter installed and was very happy with the service department experience as well. The dealership itself is so bright and welcoming from the second you walk through the door, and I never once felt pressured or rushed. If you are in the market for a new car, and want a positive buying experience I highly recommend Alberta Honda and Matthew Dickie.

Emmy Girl17

John was amazing to purchase a new vehicle from, he even went out of his way to offer driving tips for my daughter who is a new driver. He is the best and followed thru after delivery satisfaction questions to make sure all was good. Thanks John.

Ian De Lafontaine

I highly recommend this dealership, Just got my Jeep from here, I Did the deal over the phone as I live 2.5 hours away. Clarence was great to deal with and super helpful.

Elis Callueng

I have been to a lot of dealership before and I am not really happy about my experience. When I decided to buy the Civic from John of Alberta Honda I am glad that he was able to meet all my expectations which is transparent with all the numbers (no hidden charges) and very straightforward with all the paperworks. I will definitely recommend John to my friends and family.

Doll Lover1023

Got my first civic back in May last year and met some great people who helped me all the way through. Came back this year without a thought of trading in but John and the Honda team gave me a great deal and helped me throughout the process. Great staff and always helped me when I had questions.

Laura Patterson-Fortin

Alberta Honda went above and beyond during our recent car repairs. Melissa was great to work with and keep us updated throughout the entire process.

Michelle Croswell

Very friendly service. Nice waiting lounge with free coffee, tea and water. But, boy, what a long wait for an oil change!

David Brown

I would never purshase a vehical here. Once they have your money, you are a nobody to them. I have had a very disappointing experiecne with them and my strong recommdation is you stay away from this place. They dont even honour thier words

Maxime Forgues (Max)

Went in for a oil change and minor damage repair. The staff were very helpfull and accommodating. We arrived early and they were able to help us right away making are trip quick and painless.

Erin Mulkay

Came into the dealership just to look, but left with a car! John is an amazing person, he helped me through the whole process. He was very professional and I know he's a huge asset to Alberta Honda. He had so much knowledge when I had questions or concerns and made my experience very seamless. Will definitely recommend him to anyone wanting to purchase a vehicle! It's not surprising he's one of the top salesman at this dealership, he is going places.

Virsud Games

I bought a CR-V here. They were very friendly and cared for until the day I received the car. I am very happy to have bought a nice car. Thank you so much John Percia.

sabina lama

Just bought a car recently from here and i am very happy with my car. My sales person JOHN helped me a lot since it was me buying a car for first time. I had no clue how things work but he explained and put in extra effort to get everything done easily. Driving me home, picking me, working on my schedule JOHN’s the real one. He still helps me if i have any problem or questions about the car. Im very thankful for having JOHN as my salesman.

Joseph Nalpadan Poulose

I did the service and some repairs, they didn’t considered the discount for healthcare workers even the mangers did nothing to help me as they claimed the bill was already made. Otherwise, everything went good.

Ryan Ellis

Found myself in need of more space so I paid Alberta Honda a visit. Clarence (sales) and Tony (finance) were respectful of my time, attentive to my needs and responsive to my questions. Ended up trading in my Civic for a CR-V!

Simran Manes

My husband and I came to buy the car. Our salesman john was very helpful in every process of buying the car. He cleared all our doubts. People in this dealership are very polite, sincere and helpful. I would recommend all my friends to this dealership. And john helped us reached a price price that worked for both of us . Whosever is looking to buy a new vehicle, I would recommend this dealership and john as the salesman.

Nisha Murugappan

My fiance and I bought a CR-V and I have to say this was best experience I have had at a dealership. My fiance was able to get in touch with Mitch before we moved from Ontario to Alberta and they were able to hold the vehicle for us until we arrived. Mitch was very helpful throughout the whole process and we would definitely buy another vehicle from this dealership in the future.

Linda Au

I spent a good month searching for a new vehicle and went to multiple different dealerships. Out of all the dealerships I went to throughout the city, Alberta Honda was by far the most understanding, respectful, and transparent with me. The salesman Clarence and sales manager Adam were both amazing in helping me purchase my very first vehicle. After a month of searching, I went into Alberta Honda knowing exactly what I wanted and I feel like the team delivered just that, if not more. I felt extremely comfortable and did not feel pressured or forced into my purchase whatsoever! I’m so thankful for my first purchase and highly recommend going here for your vehicle related needs. Thanks again Clarence and Adam ❤️

Abdul Mohamed

Quality for services provided declined over the years. bought my last 2 Hondas from here been coming here last 10 years now. I like the sales guys and I’ll continue to buy Honda, just make sure you don’t Get the lifetime oil change as there’s other places you can service your Honda don’t lock yourself to one places. I think for the amount of money we spend on dealership service an Uber ride should be customary with COVID effecting the shuttle services. Atleast at ford they call an Uber for me everytime I go for the truck service.

Stacy Audet

This past month I bought a new suv from John. He was very helpful in getting me set up with my new ride. He told me about all the perks it came with, showed me where to find them and how to use them. Super kind person to deal with I had a great experience and would definitely recommend him if anyone is looking for a new vehicle

Angela Lacey

I had a great experience today. Excellent communication and support from the service specialist. Very happy with the service appointment today. Thank you.

Michael Gonzales

Recently bought a new vehicle from Alberta Honda and my salesman John was amazing. He was very kind and explained the whole process and what I would be expecting as this was my first vehicle purchase. John was an amazing person to talk to and me and my parents loved him and his extraordinary service!

Jenn Sydor

I took my Honda Odyssey in for service and dealt with Danielle. She was great to deal with. She was knowledgeable and helpful. Adrien was the mechanic and he successfully diagnosed a very strange air leak and competently and quickly performs repairs.

Cameron Klatt

Great service department made sure that I was well looked after, and made a courtesy vehicle readily available. My service Advisor Danielle went above and beyond, I can't thank her enough. Anyone who needs services done to there honda definitely go with Alberta Honda, you will be thoroughly pleased.

Charles Martinez

Was in need of a vehicle upgrade, and Clarence (sales) came through and helped me get the best price for the car I came in for! He's genuine and will help you out in every way possible, couldn't have asked for a better salesperson to help me out! Appreciate you Clarence!! So happy with my purchase (2018 Audi S4)!

Vivian

My boyfriend and I both purchased a vehicle from John and we have never been happier! He was extremely understanding and never pressured us into a purchase once. Him and the sales manager went above and beyond to find us the right vehicle. We see both very happy with our experience here at Alberta Honda.

Adam O.

This place is that I got the best customer service. I love how they handle car services, always inform and give the best care for my car. Also, last week I went for my routine maintenance and wanted to check the new vehicles. We had some ideas and questions in our minds, and after meeting Farid, we had all our answers. He is the best sales representative I have ever seen since he is very comfortable when providing all of the information. He listened and understood our desires and needs on the vehicle. With his help, we got the best deal we can and, he wanted to be sure that we are leaving happy. We got all we wanted. We definitely will be a forever customer and will request our friends. Thank you very much for everything, Alberta Honda and Farid!!

Ric John

Went there to have my vehicle aligned, they did the alignment but could get the left front camber to spec, when i inquire what was the cause of that i was told Rusted bolds. Had an issue with my springs( not there fault) soni had to fix it and then take it back for another alignment. This time the reason for the left fromt camber is lower control arm. This is 3 days apart. The shop foreman was very polite, when explaining the situation. The highlight of my day wasn't even the alignment issue, but when i got my vehicle back they left their plastic cover on my seat, left the var in gear with the park brake off, i had some equipment in the back with my subs that they removed and just but it back how they please, now leaving me to figure out why my suns are not playing. If there is one thing i am certain of, is that i will not be going back there.

Kurneesh Garcha

Referred my friend to John at Alberta Honda cause they were in search of a car. Had an incredible experience, and found their dream car. I have nothing but great things to say about Alberta Honda, and John!

Chad S

I always enjoy getting my car serviced here, haven't had anything less than a positive experience regardless of why I'm there.

Jerry Mark

I have been dealing with Alberta Honda for over 3 decades. I am driving my 4th vehicle from this dealership & I always have my vehicles serviced there. The Manager, Ms. Maria Margiotta, is awesome and very accommodating with an excellent supporting staff. I would highly recommend that you buy your cars at this dealership and have it service there.

Carrie Nelson

I went into the dealership thinking that it was time to trade off my car. I did have the 2021 Mazda 3 GT AWD in mind and test drove it less than an hour of walking into Alberta Honda. I wanted to test drive the Honda Civic to get an idea of my options and was greeted by Dean. The car I wanted to look at was not available so we found a 2022 Honda Civic Touring which I decided to take for a spin while they took mine to assess the trade in value. I was impressed by the car but also by the way Dean treated me. He wasn't pushy and just really easy to talk to. The process was easy, laid back and fun. Helen in finance also was a pleasure to deal with! All in all it was a great experience buying my very first brand new car. Thanks so much and I'd HIGHLY recommend this dealership to anyone.

William Mcleod

I deal with Alberta Honda ( 9525-127 Ave ) in Edmonton and the people and service are always excellent. My little Honda Fit is ten years old and has had no issues at all. Just had it in today for regular servicing and Melissa Pucci was my Service Advisor. She was professional, polite and a pleasure to deal with, as are all the staff there. Definitely 5 Star Service.

Frankie Ng

Just a quick shout out to the Sales Rep. -Justin, Sales Manager -Warren and Financial Manager -Tony for our wonderful experience in acquiring a new Honda vehicle for my wife at their dealership. Car shopping can be a very stressful exercise but these gentlemen were very helpful to minimize that. We are very grateful for their professional services and will not hesitate to refer any business to them.

Adonis Dhuper

Went in today to see a used 2016 BMW 328i. My brother Arsh was talking to Clarence and when we got the front, he told us his brother John would take care of us. Oh he took care of us... absolute garbage customer skills... I know dealerships make the most off their used cars so as a friendly gesture I simply asked John what's the best they can do on this used car. Mind this is the very first time I asked this while we are discussing numbers. He laughs at us and asks us "Didn't you check the price before coming in?" and proceeded to smirk and talk to us very rudely thinking we were penny pinchers. He had the audacity to ask me what my offer was when I was right at the door upset ready to leave. I was ready to buy that car right there and then but my self respect is worth more than a $26,000 vehicle. Please avoid this "salesman"... Terrible experience at this dealership... I've left my name and number with the front receptionist waiting to talk to a Manager. No call back yet.

Michael Schneider

Alberta Honda has always treated me with professionalism, respect. I would recommend them. Honda is also a great quality product!!

nadia C

John is very patient and friendly, he also did above and beyond for us. We bought our first Honda CR-V and are very happy with it!

Karly Presley

I must say I am very pleased with the customer service at this dealership. I found the staff to be very considerate and understanding of my situation and what I was after. The management was very helpful and informed on the product line. It has been three months since we made our purchase and I have no regrets. Since I bought I have referred two colleagues, one of which has also purchased. I dealt with Chris, the GM of this dealership personally and my experience was very positive. I will be back to this dealership when the time comes to purchase another vehicle!

Yuan L

Edit: Booked an appointment for today to have my tires balanced and fluids topped. Service Advisor felt like she was challenging me in regards to the balancing even though I told her none of the tires were balanced and tires were new from Honda. The shop foreman however was incredibly understanding of the situation and checked the balance to find out that the tires weren't balanced. Did it on the spot and also topped up the vehicle fluids. No change in rating as overall the experience was over 50% but the issues should have never happened. Good Sales, Very Questionable Service Received a new 2021 Honda CR-V a few days ago and had a great time with Clarence & Tony. We received everything that was negotiated and no issues there... After 120km of driving, decided to have a look at the engine bay. All fluids were good with the exception of the coolant (25% above minimum cold) and windshield washer fluid barely having anything (minor thing but it's these types of detail we would expect to have for the price paid). Picked up our winter tires as arranged today but had to spend about 45m-1hr at the location; presumption was that they were not mounted/worked on before we came in as arranged. Tires were nicely bagged and tossed in the vehicle for us. Came home to find out the lack of attention for the tires. Very disappointing as you pay for a premium due to it being a dealership as compared to a specialized tire shop (KT/TT/FT/CT). Three key points are noted: 1. Euro paste was still left on the tire and not cleaned. This indicates typically a rush job and lack of detail; no issues with it being left on but it's just getting grease on your hands and everywhere. 2. Tire stickers left on the tire. Minor issue as tire stickers could potentially throw off tire balancing (measured in .25oz). Would attribute to laziness of the service technician, but... 3. Tires were not balanced. Unless I happen to receive 4 perfectly balanced tires (even getting 1 perfectly balanced is group chat worthy due to rarity), all four tires were not balanced due to the lack of wheel weights on both sides. Directions of the tires were correct (2 left, 2 right) so it means the technician knew what they were doing. Overall, experience was good for sales but upsetting for service.

Keshia Trefry

Thanks Alberta Honda for making my first new vehicle experience an amazing one! Gio was awesome to work with, he was friendly, knowledgeable, and what I appreciate most is that he was patient and gave me the space I needed to make a decision. My family will continue to be Alberta Honda customers for years to come!

Christine Gonzales

Great service, fast transaction. No time wasted at all. John assisted my parents when they got their car so naturally I would also go to him too. He's really friendly and helped us when we were trying to make a deal. It would've also taken me 3 days after I signed the paperworks to be able to get this new baby home because of conflicting schedule but Tony and John were so kind to offer it to be delivered to my home instead.

Garry Johnston

Had awesome experience today at Alberta Honda. It is true what they say... People are a company's greatest asset and at Ab. Honda, it's truly the people that make the difference!!! Melissa... you rock!!!

Samantha Colombijn

I purchased my 2018 Mitsubishi from here just over two years ago and every time I make an appointment it’s been super fast and friendly. My service advisor Danielle is always so positive and a joy to deal with (I think I’ve had her every time I’ve come in for my services). When purchasing my vehicle it was a painless and pleasant experience and I have to say it seems they’ve been making improvements every time I show up. Keep it up!

Yarko P

I live out of town , when I made the appointment to have 4 recalls completed all at once, I specifically asked the appointment coordinator to make sure all the parts are in stock so I don’t have to come in and make another appointment. She placed me on hold to confirm and told me “yes they’re all in stock” . I picked up my vehicle today and one of the parts is on back order according to the service advisor so they couldn’t complete the last recall. How is it that this coordinator confirmed all the parts were in stock if one was on back order. Very inconvenient and frustrating. I was also told at the time of booking that it would take a couple of hours. What is the point of making an appointment for 730am when it doesn’t get done until 4pm. Get with the program Honda. Disappointed in the inconvenience this caused-but the people were all friendly .

Tuleen Fadoul

John was very friendly and helpful. A friend referred me to him and he went above and beyond to meet all my needs. John is truly an amazing asset to this company and I would recommend him to anyone I know. Thank you John

Jocelyn O

Everyone I interacted with while at Alberta Honda was genuine and that’s so important for me. I was originally to meet with Justin (sales) but our schedules didn’t align. He was still fantastic. Not only did he arrange my meeting with another sales member to ensure I was taken care of, he made sure to introduce himself when he saw me come in for my 2nd visit. Clarence (sales) was amazing, very attentive, respectful and patient (cause I asked a lot of questions and thought a lot!). Truly a no pressure experience as I navigated my decision to purchase. Can’t stress enough how refreshing it was to not feel rushed and to be encouraged by Clarence to take as long as I needed!!! Chris (sales mgr) made sure to come by to introduce himself and let me know that if there was anything I needed to come to his office, open door policy. Sandra (finance) was excellent at explaining all of the paperwork and what everything meant. It’s a big decision and she was thorough, making sure I understood everything I was signing and where the numbers came from. When I came back a couple days later to pick up my car, exact same experience! I was treated just as wonderful and they had already made the sale. As I was taking a picture of my new car beside my old car Chris (sales mgr) came out to congratulate me on the new car and thank me for the business. He graciously listened to me reminisce through memories of my old car and the bittersweet experience of purchasing a new vehicle. Overall the team at Alberta Honda is truly dedicated to their customer’s satisfaction and when I’m in the market for a new vehicle again I know I’ll be seeing them.

Barret Matovich

If you're looking for a van (as so many of us are) the Odyssey is the best bang for your buck! We set up an appointment with John Percia who listened to our needs/wants and showed us that we could get into a brand new vehicle and on budget. Added bonus, the base model Odyssey has more features than the Sienna and the second row is much more versatile and functional for a large family. I've never owned a Honda, but after the wonderful experience I'm sure to go back. Thanks again John, see you in a couple years for my next new car!

Don Mega

Highly recommended!! Hats off to Fred ,Helen & Eric Fred at Alberta Honda will go well above and beyond your expectations of an automotive salesman. Fred went to bat for me on a vehicle I was very interested in purchasing which had people lining up for, in addition to myself . Unfortunately I was at a bit of a disadvantage being over 150km away and not being able to make it to the dealership for about 48 hours after my initial call. That didn't stop Fred from working his magic , he was able to complete alot of what he needed over the phone/email and also got me in touch with Helen in financing to get the ball rolling on that, as well as the deposit. Helen was able to complete everything needed to confirm financing in the matter of a couple hours and with results everyone was satisfied with. Fred still kept in contact with updates and next steps throughout the financing process. After all this, when I showed up at the dealership 2 days later to finish off the sale of the highly sought after cert, fully optioned 2019 Pilot elite black edition. the service didn't stop or slow even though at this point Fred knew I was extremely interested in this vehicle and that if I didn't take it he had a long list of people who would. Fred still went out of his way to be as helpful as can be, along with treating you like how a friend or family would expect to be treated. You felt more like Fred was a friend with your best interests in mind you were taking with you to buy a vehicle rather then a salesman who is trying to sell you a product. Even after I met with Helen and completed the financing and down payments etc, Fred never changed he still was friendly, helpful and clearly interested in helping in any way he could including offering me a ride to/from a restaurant while I waited for a cosmetic warranty option to be applied to the vehicle. His thoughts were this way I wouldn't be waiting around the dealership hungry with nothing to do for an hour or so during lunch time. How many salesman volunteer to drive you around at lunch so you can eat ? This was a first for me. I've purchased many vehicles over the years and hands down- Alberta Honda ,Helen, Eric and Fred were by far the most helpful and respectable sales and financing people I've dealt with in decades. If your into buying a new or used vehicle, a Honda or another make and model do yourself a favor and make Fred @ Honda Alberta your first call. Fred is now my first call and recommendation to anyone who is in the market for a new or used vehicle. He's outstanding . Thanks again Helen and Eric for your assistance as well.. -FRED it was an absolute pleasure meeting you & purchasing a vehicle from you, THANK YOU for everything you did to go above and beyond to get us into that beautiful Honda Pilot elite B.E Best wishes to you and all your future clients! Until next time take care

Raymond Tang

I live in the South but I drove all the way Northside to visit Alberta Honda, I booked online and was quickly called and assisted by Clarence. He asked questions to make sure he had a good idea of what I was looking for and I ended up with a deal on a 2021 Civic I am extremely happy with. The staff are courteous and kind. The location is clean and looks updated. I am happy to bring my business here in the future.

Luke Landriault

The hondalink app malfunctioned and my service appointment was deleted. Rebecca at the service desk was able to pull through and still get the job done. Big thanks to her and Jeff for going above and beyond on a Saturday afternoon.

Jack Bell

About a 15 minute wait to get into the express lube. Attendant drove the car into the shop. Check in attendant was very friendly and efficient. Went into showroom and waiting area and there was excellent separation between seating. Coffee was good. Wait was about 1/2 hr. I was paged and went and payed the check in attendant. Car was parked outside. Overall very good. Took off one star because $91.00 seems a bit high for a 4 litre oil change.

Kevin McGourty

Came with my partner so she could look into getting a new vehicle. I feel like she was lied to by the salesperson about how the financing worked, and then lied to further by Tony the finance man, with him trying to milk the transaction for all it was worth, by either resisting her paying off the vehicle quickly, to selling all the scam-like insurance. The only positive was her being able to get the price she wanted, through a helpful sales manager.

Susan Cartier

It has been almost a year now since I purchased my Honda CR-V here and I highly recommend this dealership. From the time I stopped in to check out vehicles right up until now I have had nothing but exceptional service. Mike (salesperson) helped me choose the right vehicle without any pressure; Kumar (finance) made my options clear and Melissa (service) provided excellent customer service whether in person, over the phone or through email for regular maintenance. This has been my experience with Alberta Honda.

C M

bought my first new car here at alberta honda, john david one of the sales guy' there - from beginning to end very attentive , throughout the process made me feel comfortable and well informed on the all options he provided for me that would be most beneficial. it was Nice connecting with you John. Other honda representatives of the dealer such as tony in finance was very open and honest with me in considering what decisions to make for now and later. Both were personal and professional, the sales side in general had a great atmosphere. appreciate everything, thank you

Tonice St. Jean

I initially inquired online about an Escalade and MITCH promptly responded to my message. He was very friendly and knowledgeable. He had the vehicle pulled up front (pictured below) warmed up, as it was a really cold day, and ready for a test drive before I got to the dealership! Although the vehicle met all of our criteria, we did not end up making a deal on it. I would definitely recommend going to deal with Mitch if you’re looking to buy!

Pat Gallupe

We recently purchased a new Honda Pilot from Alberta Honda and we are very happy with our new vehicle. Our sales person was Farid and he was great to deal with, he was very helpful throughout the car buying process and never pushy. He took time to answer our many unique questions and made the experience pleasant. Sandra in finance was great to deal with, she was very friendly, we didn’t feel rushed with her and she was willing to take the time with us to explain all of the many options available through her department. Overall, we were very pleased with our new vehicle purchase experience with Alberta Honda.

Matthew Woodford

Excellent dealership to deal with! Salesman mitch was very helping and is a example of what what every dealership should have in sales. Very informative and friendly. I would recommend anybody to this dealership

Bryce Rollins

I purchased a Honda Civic and Richard was our Salesman. He did a fantastic job and really took care of us! He was very patient when we had lots of questions and were trying to decide between multiple vehicles. They made sure we got the best deal possible and applied every discount they could! The General Manager also spent a generous amount of time talking to us and making sure we were very well taken care of. Even the finance department was really good to deal with and was not pressuring us to buy warranty packages. Rather they informed us and let us make the decision. When we picked up the car, it was out front, spotless, with a big red bow on it (I’ve never had that before)! And Rich even purchased and installed a key fob cover on the key fob, protecting it and making it look really cool. Overall, it was an extremely positive experience and we are very very happy with the service!

Jocelyn Hong-low

First time car service at Alberta Honda. Bought a Honda HRV last year. Maria M, Service Manager, was extremely helpful in setting up appt. Danielle L, Service Advisor, sure knows her products. Got me through oil change, windshield chip repair & a polish of front headlights very quickly. Prompt, efficient & professional! Will be back for sure.

Bridget Hamel

John was amazing in the buying process. He communicated well, was super friendly and helped me get a great deal on my car! If anyone is looking at buying a vehicle I definitely recommend Alberta Honda and John.

Zhigang Liu

My friend and I went to many dealerships recently, and Alberta Honda is best one. John is definitely amazing salesman. He was patient , friendly, respectful, knowledgable and super helpful when we were shopping around and trying to make a deal. He answers all my stupid questions patiently ( actually, haven’t decided which car to buy before met John). It was absolutely a easy, comfortable and wonderful shopping experience. Thanks John for getting my car so naturally and smoothly.

Christopher E.

Thank you Mitch at Alberta Honda in Edmonton, AB for helping with purchasing of our 2022 CR-V Sport recently. It was an amazing experience with all his service. He is a friendly, polite and courtesy professional sales person. He demonstrated his knowledge of Honda SUV's and passion for his job through text messaging and in person explanations of the features of our new CR-V. We're so appreciative for his tireless efforts and good service! We would definitely recommend Mitch to our friends and colleagues if they need to purchase anything from Alberta Honda.

Bill Conley

Very professional Clarence was one of the best salesman I've ever dealt with would recommend this dealership to anyone Bill

Aaron Power

Great experience Clarence with the sales team was very helpful and answered all my questions. Making the process very smooth as well as Tony in finance.

Duarte Resendes

I came across an employee at Alberta Honda, by the name of Melissa P. She was absolutely amazing. She was very pleasant, and very customer service orientated. Melissa was also very honest and a pleasure to speak to too. I will definitely be recommending Alberta Honda to my friends and family.

len foster

Just went for my free oil change and they wouldn't do it unless I changed my differential oil and my engine and cabin filters. For like $200. I had already done the differential oil and changed the filters so much for free oil changes. Was thinking about another new vehicle but will maybe look elsewhere.

Shaylee Wong

I had a great experience with Alberta Honda! John Percia was my salesman, he was very helpful and attentive to what I was looking for! John is very personable and not pushy! Warren and Tony were also great and gave me a great deal. My business here was quick and easy with no problems!

Chris Hobson

John Percia was able to book me in for a test drive on the 2022 Honda Ridgeline Touring AWD. I was sold on the vehicle within 5 minutes of the drive. I knew I had to have it. Working with John, Eric, and Ping they made the process fun and easy despite my hesitant mindset of jumping into my third vehicle in 7 months from this dealership. All staff are very friendly and courteous to the customers at this location. This is my third purchase from John and am happy to say he delivered on this last purchase. John Percia is the man you want to talk to! The others are great too but there is only one John!

Clarence Martin

The service department is great! Rebecca has great customer service skills. She made a conscious effort to explain everything to a tee. I'll definitely be back!

Khushboo Thakur

I bought a car few weeks ago at this dealership. I was very nervous as it was my first car ever. Luckily my sales person JOHN was amazing. He helped me throughout the process. He made the whole process of buying your first car so easy. I had a fresh license and I was just sitting in my car in the dealership parking after I got it. I was very nervous to drive it to home though downtown alone...so I called John if he could help me. So John and one other person drove me back home with my new car. I had an amazing experience with my visit.

Sophia Wong

Biz Orchard was the best salesman we've interacted with on our journey of car hunting. He was very personable and he was enthusiastic about the cars that he introduced, without giving us any pressure to buy; he was able to gauge our needs effectively, especially in comparison to the other dealerships we've visited. It is clear that the management here really values good customer service.