Here you have all the opinions of people who consume the services and products of St. Pio Bakery - Sandwich, Hot Bread, Churros, Custom Wholesale (Butcher Shop) in the territory close to York Factory (Canada).
Currently this business receives a rating of 4 out of 5 and that rating has been based on 127 reviews.
You may have noticed that it reaches an feddbacks average is quite good, and it's founded on a large number of reviews, so we can be quite sure that the assessment is quite reliable. If many people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we don't usually stop to give evaluations when these are positive and we usually do it only if we've had a problem or issue...
This Butcher Shop corresponds to the category of Bakery.
Very bad customer service will not be coming back
(Translated) The cakes are delicious but the women who serve you are bitter rude people who arrive very kind and they respond very rude and the saddest thing that they are Hispanic (Original) Los pasteles son deliciosos pero las mujeres que lo atienden a uno son unas amargadas mala educadas que uno llega bien amable y ellas responden bien groseras y lo más triste que son hispanas
The bread here is amazing.. looks like the bread in Brazil.
We have buying cakes from here for awhile, however the last two visits/purchases the quality has been awful. For a birthday party they wrote the name wrong even though the order was done online and spelling was correct. The cake was dry and the food coloring on the frosting stained everything. When I called to make a complaint the man speaking to me was talking over me and said that is the way the cake is. I guess dry and stale is how they like to make cakes. When I told him of the spelling error he just said oh well. He did not apologize for the errors or the quality he just continued to speak over me. He also answered another phone call while speaking to me on the phone. At the end he said next time remind me of the errors. He did not take down my name or number. There won't be a next time because we won't be ordering from here.
Good cakes
Specialty cake ordered after emails exchanged with prompt replies. Was very impressed at quality of cake
Amazing fresh bread.
I shop there literally everyday.... awesome service
Ordered a cake, due to an error they compensated and helped with another *****fresh and delicious*****
(Translated) The attention is good (Original) La atencion es buea
A lot of choices
Best tiramisu cake I had in a long time, not to thick, light and fluffy. I like their pastry collection and cheese & bread section as well. Wish the people were a little bit friendlier.
They have MESSED UP the Sfoglia Strawberry cake order TWICE!!! At time of the online order, there were specific instructions on having the in between layers to be filled with fresh cream….no custard. And what did we get….CUSTARD!!! Regardless if no custard indicated or not, it SPECIFICALLY STATED CREAM FOR IN BETWEEN LAYERS. I raised the issue to the manager and he stated the instruction wasn’t cleared enough….hence, that’s where the confusion came about. How much more clearer does it need to be??? In both occasions, the birthday person didn’t have the cake! How embarrassing!!! SUB SERVICE STANDARDS….one star is more than generous. The owner basically doesn’t admit it is their error….once ordered online…why do I have to make a call and reiterate it again!! WE DID THAT AS WELL AND STILL THEY COULDN’T GET IT RIGHT!!! HOW INCOMPETENT CAN THEY BE?????
(Translated) Not a nice place (Original) Não é um local agradável
Love it!
they were shut down due to rats and roaches last year...they changed the namd but still the operations is still careless...bake products is ok but nothng to excite your tastebuds.
Amazing cakes fresh bread
The best Bakery in the neighbourhood!
Very nice and helpful everything is so fresh
Love their bread! They are always making it fresh so you almost always get it toasty warm, delicious! Great selection of treats as well, 99% of the time this is where our birthday cakes are coming from.
The cheese cake was delicious, one of the best in awhile
Just discovered this gem. Tried the buttertart and blueberry cake with custard. Great quality at a fair price. Will definitely return when in the area
The pastries may be good but their customers service it's beyond bad.... they serve you like they hate being working there or like if there were giving you the staff for free... definitely not coming back having many more options with way better customer service ....
They make the best strawberry cheesecake I was very impressed. So very fresh
Fresh bread with good taste ... Really good Latin bakery!
Very friendly and understanding.
I went in last week shortly before closing, I was craving for some cannolis. Unfortunately they were out of stock. When I asked if they could make a dozen, they didn't hesitate at all. The nice lady went out of her way to make a fresh batch. I highly recommend this bakery. It has been a staple in the community. GREAT JOB LADIES.
Good selection and service
The churros are delicious! Best I’ve tried so far.
Amazing
Butter, flour , yeast, heat , time... it was all wonderfully orchestrated this is an amazing Bakery whether it's for a lunch or whether you want to take some baked goods home for the family.
I’ve been to this store twice, the first time it all went alright, yesterday, I went to this store to buy hamburger buns to have burgers with my family at home, I thought there was no need to double check my buns as it seemed like a good place, unfortunately I didn’t take a picture of the buns but when I got home and opened the bag I found out that they were MOLDY, I am quite disappointed specially considering that they probably knew as they gave me a discount for no apparent reason, and they chose the bread as I asked for their advice. My advice is, if still choose to go, please be cautious with everything that they sell, I find it quite disturbing how they are willing to sell a product that is a potential health hazard. As of me, no thank you, I’ll pass, a message to the owners, in these times of pandemic, all customers want is a good and fast service that we can recommend to other people; not moldy bread.
The breads and pastries are excellent!! However, the bakery lacks good service/friendly/professional manners. I have been here 3x when I'm in the area and I only go because the bread is so good. The girls look misetable or angry.
Nice fresh bread but awful service from the older aged staff received on a regular basis. As long as the owner is not around you can count on them gossiping and treating the customer as if we're an inconvenience and not the reason they're in business.
the people who attend in the bakery.. people with no manners ..
I really liked this bakery, I have visited this place for many years, but in the last month I have bought 1 cake and a cheese cake. The cake was bad and the cheesecake came with mold on it. You can see for yourself through my photos. If you planning to buy any type of cheesecake make sure it is fresh.
Very good products & service.
Awesome bread
Excellent service and products! I ordered a tres leches cake for my daughter's birthday party. We anticipated that it would taste great (based on trying their tres leches pastry), but the cake surpassed our expectations! It was beautifully designed, moist beyond belief, and not too sweet! We received many compliments from our guests, who kept asking where we got it from. Thanks again to the staff at St. Pio's!
There's a lot of different articles you can choose from . Either if it's cake , bread, sandwiches or ham. Their are at an affordable prices.
They did the cake for my wedding, a tres leches a Spanish cake, OMG, delicios. So fresh I could find a better place.
Love this place best cakes
I can recommend the cakes the bread are fresh and delicious, but it is definitely the last time I buy here since the consumer service is bad, the store workers treat you with bad looks, they are rude if you ask something do not answer you or do it whenever they want. They should renew staff for people they like and know how to work in consumer service
I was not happy with my purchase earlier today. I got 2 pieces of cheescake & 1 canoli. I was very disapointed when i tasted them, they were all completly stale. ????????????????????????
Cheesecake was really good
Pastry and breads are delightful and the service is amazing
The best bakery ever
Not good customer service experience
Great customer service
They make awsome cakes!!!! Very moist, not too sweet...always fresh! I recommend them to anyone...oh and the bakery is a PEANUT FREE facility!
The cake was delicious and not to much sugar. The staff are very nice and professional. I will definitely buy from there anytime i need cake.
(Translated) It is delicious what they sell there, I hope the ones that attend you were more kind, the lady who looked after me until she was afraid, she was with an angry face that for a moment I thought that I was going to win what I bought. (Original) Es delicioso lo que venden ahí, ojalá las que te atendien fueran más amables, la señora que me atendió hasta miedo me dió, estaba con una cara de enojada que por un momento pensé que me iba aventar lo que compré.
Disgusting I purchased a piece of cheesecake and it was stale and hard I couldn't believe that they would sell pastries that old.
Great cakes
They make the best cake. Timely and nice
There were 3 ladys working there when i went today the one wearing the hijab was very very kind and wonderful the two other ladies who speak Spanish ( i know they speak Spanish because we spoke to each other in Spanish) had such and attitude problem as if they hated the jobs made my experience there very unpleasant.
Good pastries
Not cheap
10/10
Good bakery. They had just put out their buns and they were nice and war. Deelish!
Customer friendly. You guys have a very good public relation. Keep it up men.
delicious cakes
Over priced churos that were not good at all. Awful customer service.
My husband loved his cake.
Best bread and cold cuts !!! Always fresh
(Translated) Delicious bread (Original) Delicioso pan
Got my cake done here and it turned out so good. My kid had a power rangers birthday cake and they were willing to accommodate. The cakes are light and fluffy and they are not overly sweet so you can really enjoy them. Love this cake store. Oh and thier cheesecake slices are sooooo good!!!
Friendly Service, Excellent buns and Cakes .
Cakes are amazing, friendly staff and really good prices
Thanks so much for the cake. My daughter loves it. You guys did an amazing job. Greatly appreciated
Love the sweet bread
Hard working people here. Everything always fresh
Great cakes here ate a cake here from a friend it was nice
Food is great and very tasty and the menu is very well put together i would have given 5 stars but the one of the workers seem to be a little rude
Betty good I'm professional
Fantastic pastries try the Tres Leches cake it’s unbelievably good.
Absolutely amazing bakery!! Their cakes are just perfect!
My fiance got me a custom made spongebob themed cake for my birthday, and I absolutely loved it. 3 layer vanilla cake with 2 layers of custard tasted so yummy, it was moist and cut perfectly even with a butter knife. It also wasn't super sweet which was a super plus. My favourite colours were used as well, with a light touch of edible glitter to finish it off. That cake was the highlight of my birthday, it looked so good I didnt even want to ruin it lol, great job and thanks!
Fantastic and classic cakes for many occasions and ethnicities. Especially Italian rum cake.
Beautiful bakery run by an amazing family!! Their churros and fresh bread are to die for! I had St. Pio make a custom cake for my husband, and it was absolutely perfect. They printed a custom graphic and the quality was excellent and the icing was so beautiful with just the perfect amount of sweetness. Will be back!!
The staff is very friendly and speak Spanish.
Hot'n fresh bread, nice staff, love this place.
Their Sfolgia cake is to die for!
I had good experience with evening staff. They accommodated me when they we’re they wrapping their shift.
Went here for the first time last Saturday and will likely be my last at least for purchasing their buns which were hard and appeared to be stale. I typically don't mind a crusty outside of a bun but you hope the inside of a bun is soft. However, I definitely did not get those ones and even the next day, the buns were like stone even despite putting them in the microwave in the rare hope that they'll be soft enough to eat (barely!) Maybe their desserts are better but I don't know that I'll be back to find out.
Thats Not True At All Far Out zFrom Dislike!! I LO vE IT If Its "That Clear To Your "Inacurate "Observation!! Greatt and Fresh "Deli , Tuna Sandwiches, My Favotite Strawberry Shortcake, The Cheesecakes Almost As Good As "The Ones Of My Mother In Law The Applrs Cakes Warm And Just Done And You Added A "Scoop Of Vanilla Ice Cream That Make You "Close Your Eyes And Feel In A Piece Of "ParadisAnd Finally THE BREAD Cimong Out Just From The Oven That You Cant Wait To Eat Right Awsy Before "You Arrive Home And Of Course Very Clean Plaxe. Good Day!!
My family order cakes and buys bread here all the time and usually have no issues. However the last few times we came we have been receiving horrible customer service from the employees. When I was asking them questions they would answer and look at me like I was bothering them. Very rude staff! If you don’t want to work then don’t come to work.
Nice pastry n sweet cakes.
The cake I paid $40.00 for didn't have that bakery richness to it. I feel like metro cakes have more taste and richness to the chocolate
Nice bakery with variety of breads and cakes
This bakery is simply the best. Fresh bread every few hours not to mention the delicious selection of cakes and pastries. Clean and right on top of social distancing rules.
Delicious treats
Me and my family have been shopping at this location for many years great backery but the customer service is horrible the level of disrespect is beyond highly disappointed
Best in town
Staff is very rude for no reason.
Nice place
Great authentic bakery
Terrible attitude of staff. They dont respect customers!
Good food and friendly services
I bought a cake for my son birthday and I showed a picture of Jordan cake. And the cake was not even close to the picture . I was very disappointed and the 10 piece cake was so small only 8 people could eat . And it was very expensive . I don't recommend for design cakes don't waste your money very bad when is a special occasion for your son you change $140 very spenser for the job you guys perform very bad. The owner replied to me tell me this Thanks so much for your understanding. This is bad the cake was so small you can't even make the right portions only 8 person eating this day I have to go to Metro to buy a cake $24 tiramisu 10 times better I recommend to you guys if you can't make design cakes don't offer you ruining people's occasion
Best bake good. I especially love the hot bread
We chose St Pio Bakery for our Wedding cakes!!! Best taste cakes and good price. Staff is friendly and helpful. Glad we chose St Pios!
We get all our cakes from here ???? we love their sfoglia cakes, cheesecakes and fruit torte cakes
Was the original St. Philips Bakery and it disappoints compared to the old bakery owners. Coffee is poor and pastries average.Didnt have their bread but as a place to sit and sip a coffee is say pass and go somewhere else.
Great service, friendly attentive staff, fresh food. i Was parked across the street wondering where the heck I was going to get fresh bread to make a deli sandwich at 5 in the afternoon? Normally bakeries only bake fresh in the morning, something made me turn my head to this bakery, I had never been before but thought hey why not try, they have a deli so two in one for me, soo glad I did. The bread was fresh out of the oven and honestly went home so excited to eat my sandwich must say probably the best ive ever had!! Im definitely going back and telling everyone I know, I cant believe ive never been here before.?
Delicious!
Really nice Bakery and fresh products, everything is good over there
This bakery sells bread, cakes ,and sweets. Prices and taste are good and reasonable. However, there are no price tags, and sometimes they charge you more than the usual prices if you don't ask for a price. We are regular customers and we know the price for the three cake sizes, we were charged the price of medium cake on a small cake. Never coming back nor recommending anyone here again.
Very very poor customer service. The girl workers they have very bad attitude with the costumes all of then I never back there anymore and I don't recommend this place to any other person
I've always bought my cakes from this location (so have my friends and family) and never had anything bad to say. However I went and bought a birthday cake this past Saturday which cost me a little over $75... I chose one like the one they had on display I assume it was going to be what I would get. When I picked up the cake it was the face I wanted but with different colors... the colors were all way different nothing like the one on display, when I mentioned this to the young girl who was helping me out she said " the colors on the display have faded away" I did not say anything because I know it was not her doing and not her fault... if the colors on the display have faded shouldn't they put one that has the correct colors? should not they mention this to the client before buying and paying (I had paid at time of ordering) ?... I was upset but did not say anything else because I don't like to cause any problems... did we have the cake yes we did, did we enjoy the cake yes we did, did we like the colors no we didn't ... but regardless of weather we liked it or not enjoyed it or not we paid for it.... I'm just upset that I was sold something that wasn't what I had asked for. My family friends and myself will never buy anything else from here ever again.
Great bread pastries got me very sick
Cakes are delicious!! Never disappoints!
Beautiful baked goods lots of variety and access for wheelchairs
(Translated) The attention is good and the breads are delicious (Original) La atención es buena y los panes son deliciosos
Enjoy the pastry and cake selection here. Enjoyed the cannolis this visit. Also even though it was late, there was still some fresh baked rolls. They were so good. Great local bakery, for all baked good needs.
I just wanted to say one thing. I came into this bakery to look for a good cake and thank God I found the right place and the perfect person to help me find the perfect cake. I was looking for a cake for my mother and it turned out so beautiful and very delicious. Grace has amazing customer service she helped me prices and flavours. She explained everything amazingly! Very friendly and made it very easy! The best employee you’ve got! Some staff I know should learn from this! Overall I highly recommend this bakery to others!
Customer service have to improve, very bad customer service, like free , if I go or call is because I want to spend money. Very bad very bad
Such a lovely bakery. I go for the sweets but their breads are tasty too. Great variety and portions that make it affordable for my partner and I go get our sugar once, mayyyybe three times a week!
I tried triple milk cake was so good. Good place for fresh breads. 5 star
Grabbed my pastries always good service is great ,FYI parking in the parking lot gets full and it's tight try to go early to get your stuff will be back
Pastel 3 leches is off the hook. Love the cakes, needs to improve on costumer service a bit
Delicious fresh bread!!!
The churros are very good but the customer service needs improvement. I guess I continue to come here because some of their pastries are pretty good but I think I will no longer be making the trip here. Especially after the lady that was taking my order today was not wearing a mask! That lady did not wear her mask the entire time and was talking over the food. I hope that this establishment takes things more seriously with covid.
For some reason the staff here aren't that friendly. I hate ordering cakes here because of this but its the closest bakery to me. I recently went to order a cake for my grandmother and was helped by Cass. She was amazing! I was surprised. I assume she's new. She has great customer service. The older staff could learn a few things from her. If she's there often then i will gladly return. Manager is a douche and the vanilla cake is dryer than my elbows
(Translated) Rich bread (Original) Rico pan
If you want fresh bread and pastries and not to mention the great cakes they make here at St Pio bakery. Anytime I get my cakes made from them is amazing work of art. This place is my go to when ever you need fresh made baked goods. Keep up the good job everyone. One of the best bakery’s hands down. Great service as well????????
Very good place. Exelent costumer service .
(Translated) Bad attitude when answering questions (Original) Mala actitud al contestar dudas
I love the cake so much. Decoration was amazing, taste on point, extremely happy with my 2 cake orders. Fast service. I really recommended. Thank you to this bakery team for a wonderful experience.
Horrible customer service.i ordered a cake early enough for my friends bday party and this lady messed up everything for my party. I am definitely not come back including all my friends I had referred.
Service could be better
(Translated) I've always ordered three milks here and in January was one of my last order, unfortunately I found hair in the cake, 2 long hairs came out of the icing, which I felt disgusted. Please next time use a hair net at all times so other customers don't go through the same experience. I always order the 3 milks here. In January it was one of my last orders. Unfortunately I found 2 Hairs inside the luster. Please always use the hairnet, whenever you are putting the luster on the cake. So those of more clients do not have the same experience. (Original) I've always ordered tres leches here and in january was one of my last order, unfortunately I found hair in the cake, 2 long hairs came out of the icing, which I felt disgusted. Please next time use a hair net at all times so other customers don't go through the same experience. Yo siempre ordeno aqui el 3 leches. En enero fue uno de mis ultimas ordenes. Desafortunadamente encontre 2 Pelos adentro del lustre. Por favor siempre usar el hairnet, siempre que esten poniendo el lustre al cake. Asi Los De mas clientes no tienen la misma experiencia.
Good
My husband ordered my birthday cake here because he enjoys their fresh bread. He wanted the cake for today but they called him yesterday telling him that the cake is ready for pickup. The fondant icing was very dry and the entire cake decor was almost falling apart. Maybe because it’s a day old but the pricing for the quality? It was definitely not worth $120. We are never ordering here ever again. Disappointed.
One of the best experiences I had, very comforting and helpful staff, reasonable price and overall amazing experience.
Fast customer service and great quality products all with a great price sticker! Definitely recommend
So Fresh!!! Try their flat bread! so good for a quick Pizza, Taco, Wraps, etc...
Perfect zeppole
Very clean, delicious fresh bread, meat, desserts and cakes. This cake was a 3 leches cake. We were all pleased by the taste. Not to sweet but with a delicious flavour
I buy here my bread and cold cuts so am a regular customer. I tried to ask for a customize cake for a friend’s daughter, i was told to order ONLINE. I tried ordering online but it does say not available. I tried another type of cake but it shows the same. I tried to call but i was told i should do online! I tried explaining my problem bit she hang the phone???? Am frustrated with their behaviour????. I got reply here but pandemic is NOT AN EXCUSE to be rude to your customer! Now i read rampant complain of molds in bunns. Now i know why we usually have the same. Please serve your customers as you carry a SAINT’s NAME!
Great selection of delicious freshly made bread and pastries. Friendly staff and wonderful customer service and management. 100% highly recommended, MUST TRY!
(Translated) Good variety of cakes, they all looked very tasty, but there was a big problem, customer service is terrible, two women in front, with very little patience and no kindness. I call on the owner of the bakery to improve that problem. The experience of enjoying a delicious cake is ruined by these women. I hope to return soon, hoping to receive excellent treatment. Who else did it happen to? (Original) Buena variedad de pasteles, todos se veían muy ricos , pero hubo un gran problema, el Servicio al cliente es pésimo, dos mujeres al frente, con muy poca paciencia y nada de amabilidad. Le hago un llamado al dueño del la pastelería que mejoren ese problema. La experiencia de disfrutar un delicioso pastel se ve arruinado por estas mujeres. Espero regresar pronto, con la esperanza de recibir un excelente trato. A quien más le paso?
(Translated) Delicious and beautiful birthday cakes. (Original) Deliciosas y bellas tortas de cumpleaños.