CAUTION- DO NOT DROP YOUR ANIMAL HERE FOR PROCESSING!!!!!!!!!
I dropped my full quartered elk here (2 front quarters, 2 rear quarters, 2 backstraps and 2 tenderloins) and confirmed what was on the wheeled cart. When I picked up my meat a few weeks later I was not given any of my backstraps or tenderloins not to mention it was less than half the hang weight. I went back in and mentioned I should have another tray with the missing cuts, I was quickly cut off and told I didn’t drop those off. After several minutes of back and forth with the staff, they walked away and did not return.
I then called and texted the owner Matt, to address the situation. He called me back and told me that I got everything I am getting and proceeded to tell me that I didn’t drop off backstraps or tenderloins. There was no intention of hearing my side of the story as he was adamant that I didn’t drop those items off based on what his staff’s word. I’ve lived in the valley a long time and dropped several animals off here for processing. I had multiple people that witnessed what I was dropping off. It is unbelievable how the situation was handled.
After discussing the situation with a small group of people, this didn't seem that uncommon. There were several other situations similar to mine in just the last few years. Not to mention stories of people receiving meat they never dropped off to begin with.
Another customer picking up his deer while I was there, addressed the fact that half of his meat said antelope on it. He was told it was just a sticker and that should be his deer meat.
I would not use these guys to process your animal regardless of the convenience. There are much better options only a short drive away. They are obviously unprepared for the volume they receive and certainly don’t have any intention to own up to their mistakes.