I buy approximately a bunch of chicken every week. After going there for a few weeks and spending approximately 100$/week, I place in an order the night before the get some chicken thigh de-boned for the next morning. First, I get there around noon-1pm, the chicken isn't ready. They basically haven't started it (it took the exact same time as when I normally get it without ordering). When I get home to prepare the meat at night, I notice they gave me de-boned drumstick for more than half of my order. I go back the next day to let them know about my disappointment, as Drumstick and Thigh aren't really the same type of meat/quality or piece size. Instead of apologizing or showing any kind of understanding, I'm being told that the drumstick is part of the leg, therefore it is normal that they might have separated it... Really? The problem is, I do not have the other half to match (the upper thigh). I either have that tiny veiny/fascia/nerve piece or a full de-boned thigh. I am told I need to specifically ask for them not to separate it when they de-bone the whole leg. Wow, this is a first. I would have never expected getting a bunch of drumstick with all the tendon and fascia that come with it, so no, it didn't cross my mind that I had to specify. Seems to me that they had to prepare upper thigh for someone and got stuck with a bunch of drumstick and decided to pass them to me. Anyway, all that to say that instead of showing any kind of understanding of my disappointment, or even caring about my complaint, they treated me like I was stupid. I guess my business wasn't worth their appreciation. I'll simply bring it elsewhere.