Good quality items, ladies working there have always been nice and pleasant, was a semi regular here until today. Who the heck is this manager James guy, and what kind of a person has Halenda's hired as manager? I really can't believe how he talks to customers. At the checkout, he's behind me (presumably off the clock) buying items, I drop a juice bottle (the soft cardboard packaged recyclable kind), he felt compelled to make a comment, I essentially ignore him. The line was thin so the lady at cashier finished with my items relatively quickly, people make mistakes, so when she rang a $24 + item through twice there was a slight sense of annoyance, but it's what you do with a mistake that brings me to write a comment. She apologized and left me to finish packing on my own as the line grew, not a normal line, but the social distancing type line we are now all familiar with. I made an annoyed comment that paying for premium product here, there should be some help with packing, and big boy James behind me chimed in...this is what he said to a customer: "First of all you can lose the attitude..." and continues to mention store policy in light of the pandemic. I couldn't believe my ears, I didn't know what was worse, how he came across or the ridiculousness of his statement. Every single item is touched by the cashier with gloves that have touched multiple other items from other customers, the bags you are given are touched with those same gloves, that is why it is recommended by health professionals to wipe your food packaging when you arrive home!! Every other grocery store I have been to realizes this, and you have this individual coming across to a customer like he's a little prince, is he the owners son or something?! How does he get away with this? How is this guy employed as a manager? Would I recommend this location for the quality, absolutely, but if you see a guy around you with James written on the name tag, I recommend taking a 90 degree turn and avoid. Helenda's you are a premium food location, your managers should reflect this in their customer service, no?