We've got all the opinions of people like you who are buying the products and services of Zehrs (Butcher Shop) in Guelph territory (Canada).
At the present the business gets a rating of 4.2 over 5 and this score has been calculated on 127 reviews.
You must have seen that its rating is quite good, and it is founded on a very large number of opinions, so we can conclude that the valuation is very reliable. If people have bothered to rate when they are pleased with the business, is that it works.
You know that we do not usually stop to place opinions when they are correct and we usually do it only if we've had a problem or issue...
This Butcher Shop belongs to the category of Grocery store.
Free fruit for kids, higher price points, good produce
Decent grocery store. Not the cheapest grocery store. Good selection but many items are overpriced. Most of the staff is very helpful…they should be paid more and get better benefits.
We are a year into covid and this place is STILL an organizational disaster. The staff treat people like lepers. This is the only grocery store with mega long lines all through the store and huge waits...very few tills open. Its almost like they like the idea of delaying people, making them wait, ruining their day. Terrible experience. Won't shop here again. Other grocery stores are completely different than this.
Lots of groceries here. Just not cheap. But a great meat counter.
Staff's are not helpful
Always our go-to for grocery pick ups. We've had no problems and everyone has been friendly and efficient. I know folks aren't stoked on long lines in store, but so it goes for in store shopping. We aren't doing in store now, but will be happy to when covid numbers are very low.
Nicest grocery store in Woodstock with the best selection, but prices are slightly higher. I really enjoy the Presidents Choice range of products.
Overall good. The staff are relatively pleasant and the store appears well kept. However, be diligent about checking expiry dates. They dont rotate/dispose of product regularly. Theve had expired baby food (expired nov 6) that was still there today dec 16.
Nice. Clean
I love Zehrs because I get everything I need there! I also love the fresh produce and meats and bakery department.
I purchased two cases of peppers on Sunday for 6.88 and I was told that they would be getting more on Tuesday because Monday was Labour Day. I went in on Tuesday and now they were $9.99 a case. I asked for the manager and showed him my receipt proving the $6.88 price but he said that he couldn't honour it for me. This is still the same shopping week. He said that their prices change from one day to the next. I used some of my points to pay for them and was told that I would have to get a gift card for that as they couldn't credit the points back. Once I lodged a complaint with head office, I was offered the return of my points! Poor customer service and inconsistent pricing. I don't think they deserve a single star. Why not honour the price or give me the points back? Why have it escalate. Larry Antonio is a poor manager!
Great sales going on now
It's a grocery store. The produce and deli is amazing for fresh food. They also have one of those quick sections where you can grab lunch and go!
Everything you need
The food is good quality, but the staff are rotten. I had the woman at customer service today refuse to take my passport photo today because she was "too busy", but I was the only person in line and all she was doing was restocking the scratch tickets. Very disappointed with the bad service I received.
Great market with large selection of food items & bakery goods!
Pricey
It isn't no frills, so the process are a little more. However, the selection here is excellent and staff is helpful and pleasant.
Great selection, helpful staff. Good selection of beer and wines.
One of the larger grocery stores in Guelph. There is a large selection for most things. An organic department, flower shop, pharmacy, deli, olive bar, bakery (They do birthday cakes to order). Recently, their photo department closed (which is a shame, they were good and good value), they only have self-service photo printing kiosks now. Friendly staff, but often hard to get help in aisles.
Excellent range of food etc. Clean friendly staff.
Like that they have the Joe fresh clothes. But find grocery wise, especially produce always over priced.
Seafood counter is awesome, food & prices reasonable.
Moderately expensive for a student unless it's on a Tuesday. Good service at Cash out and it's quick and simple with one guy bagging your groceries and another cashing them through.
Produce is a hit or miss but still better when compared to other grocery stores in the area. Always have been a fan of PC products.
A good place for shopping especially for students of Niagara College, Welland Campus.
Perfect just around the corner and got exactly what I needed. Customer service was supreme.
This store is always usually stoked and very organized it sucks that there is only one entrance tho because I always feel like I'm stealing while imcwalking back after check out...
My Family and I enjoy the variety of fresh products; fruits, vegetables and baked goods. Even already made dinners that are quite healthful. For the most part pricing is decent for the good quality you get. Staff are helpful and do a wonderful job in maintaining cleanliness and keeping items filled for their guests. The front entrance can be a little congested with the foot traffic in and out, the cart coral and the section where they do the online shopping for people who ordered online. Great place overall.
We do all our groceries here, great product great prices and friendly staff
The Zehrs at Fairview Mall, St Catharines, is a good store, very clean, the staff are friendly and professional, and the store manager Larry Antonio is a kind, caring person. He's what makes this store successful.
Clean store with friendly & helpful staff. They have all the brands I shop for and as an added bonus I always get my flu shot at the in-store pharmacy. Want wine, beer or liquor? They have that too!
Friendly staff, clean and found what I needed.
Everything food and more!
Good variety and decent prices. Service at the deli and fish counters can be hard to flag down. My goto store for one stop shopping.
On the expensive pricing side. On the flip side you do get what you pay for I'm quality and selection.
They don't enforce mask wearing. Twice now I see a costumer walking around without a mask, touching everything and not one employee says anything. He even gets through with the cashier, no one says anything. Seems like management doesn't care about anyone's safety if this is allowed.
Didn't have the cat food I was looking for. It's been out of stock for awhile.
Good selection, restricting number of customers, looked like good cleaning protocol.
Great meat and the staff are really nice. Prices seem to be inflated by 50 cents for some reason though.
I love the clean peoducts
Does the job!
It's more expensive than most nearby stores, but the quality of the meats and produce is also quite a bit better. If all I need are basic canned goods I'll go to Walmart, but if I'm cooking for myself, I always choose Zehrs.
Big store, clean, lots of parking and lots of variety and amenities. Really handy having a pharmacy inside too. Cant give it 5 stars because employees are few and far between. If you really needed help with something it’s hard to find someone for help.
I don't shop here a lot, because it's always very busy. They do have good prices and great selections of groceries and an especially large produce section. The meat section is also very large.
It's a typical well run Zehrs. Higher prices but decent quality.
This store I see as a local economy drain. They attempt to sell as much as possible and have so many different shopping categories jammed into one store that they seem to be inexplicably trying to take as many of the consumer in this area that they can which thus causes a lack of economic growth for others stores owned by local residents. I do not think this business honestly cares about the local city and are just another chain superstore looking to take the market. With a superstore going out of its way to accomplish this they amoung others like Walmart make it next near impossible for local residents to start up a family business and actually go somewhere. Most residents are stuck working for these places. These places also sell more foreign products then local products so even furth damage the economy selling goods to us for other countries economies. The owner of this location is also a sexist bigot who has not given any of his supervising or managing staff a pay raise above minimum wage. Also. When I first came to this town amd was homeless the owner of this location called the cops on me for asking for charity or food amd got me a 150 fine for illegal panhandeling. But. A week later I saw the same man give a girl who was doing the same as me a 50 dollar bill and a couppe bags of food. This store does not support the interested on St.Cstharines. It only interested in its own expansion amd market shares. Also. Their International isle is a joke compaired to Food Basics. They dont even have the simple things like real jamaican water crackers. Food Basics has the Excelcior brand straight from the island as well as all the beloved coolrunnings spices.
Nothing is ever stocked in produce even tho they open at 7am...I work midnights and like to go right after I get done work...and it's disappointing every single week even tho I spend usually over 250 a week there on groceries
Very welcoming entrance, clean store, well stocked, nice to have the Joe Fresh clothing section
Good selection great food
Great store, clean and lots of parking. Fresh fruit and veggies.
Big store! It's always very clean and organized. Good produce selection and produce is usually good quality.
Great for shopping fresh food late cuz open till 11 pm Mon-Sat and Saturday after 8 great time for having store to yourself and browsing end of day specials!
We had a few items to get for dinner and we had plenty of time to shop but sticking to our schedule & list have us more time to bbq our meal.
Something of lots but not everything. A bit pricy
I like some of the things they have there that they don't have it though economy shopping centers but the only thing I don't care for are the high prices oh and the staff are friendly also
We love this place for fresh, and organic foods. Customer service is amazing. In the parking they have a designated spot for the mother with kids or expecting mother.
Best quality of products
Order groceries online, efficient curbside pickup. Great staff, clean store, well stocked.
Cashiers give you attitude and tell you to help them bag your groceries. I go to Zehrs and not no frills or food basics and pay more for my groceries to get better service which includes having my groceries bagged.
Clean, lots of product available. I like the Natural products section for foods that are gluten free & dairy free.
The place is organized and they do their best to enforce social distancing without making it awkward. The staff is great and their prices are fair.
Loblows, zerhs, YIG, its all the same. Average quality with higher prices
Only 2 tellers at checkout. Lines are 20 people long. Out of stock on all paper products.
Wide selections of food vegies drinks and they have wine beer and bakery! Sorry no commas lol
Went to the Hot deli, was extremely satisfied with the service and food! That younger employee Nick, deserves a huge raise, he was extremely helpful!
They never have enough cashiers but otherwise it's a good size with good prices.
Some of the items I ordered we're not in stock but overall a good experience.
I like they have a Starbucks. The cake here are awesome
Great selection, the store is well laid out and the staff are helpful
nice a clean. great deals.good service.TY.
Good selection
Great selection and good prices!
Favorite store. Really clean friendly staff
Good clean store. Often their sale prices aren't on the register which is super frustrating. Last time I went to the store, 2 of 3 sales prices didn't activate on the register. The cashier was less than helpful in ensuring the problem was resolved. Frustrating.
This store has what you need including nice plant based options
Went to the pharmacy today to get a flu shot.. BIG sign at the front of the desk that says flu shots available by walk in and appointment.. The desk is busy and I have to wait about 10 minutes...no biggee.. finally my turn and I am told oh sorry we arent doing flu shots today just Covid??!!? I pointed out the large sign at the front of the desk but it fell on deaf ears.. Seriously... if you have a frickin sign at the desk that says you do it...then do it!!! Reat assured I will not be back to this pharmacy again for anything..
Friendly staff, however, the parking lot is in rough shape in spots
love the sushi... great store.
There are lots of things inside.... Huge variety but little expensive them Walmart
Joe Fresh section has great selection. Produce is well stocked. Premade sushi available for a quick lunch. Small eldctronics section. No optical at this location, but there is a small wine selection and Presidence Choice Banking office.
If u want the rudest possible service in Woodstock, then please visit this place. Pathetic service and people. Not going again
Very pricey Great food selection
Man I gotta say when I saw the sale on the yogurt I really enjoyed going to the store like before it was just a normal Zhers but when they brought that yogurt in it was a WHOLE NOTHER LEVEL I MEAN I GET MORE WITH THE SMALLER CUPS then I do with the BIG CONTAINER on top of it I have allergies and I can finally have flavored yogurt like banana strawberry and peach and ends up having actual peach chunks in it. So that's pretty cool. I sent like probably $30 on yogurt because of the sale. Like it happened twice so that's pretty cool. However the store is not perfect since they took away the presidents choice frozen dumplings so I can no longer have dumplings with my college experience. Yeah also there was this one guy I called "GateKeeper" probably the coolest staff member there I asked for his phone number when I was starting out in college and it's almost the end of the first year and I still haven't contacted him and I'm wondering if it's like to late to say hi or not. I feel kinda bad and I don't have yogurt to help my troubled nerves aaaaaaah sheeeeit I also don't have ice cream I goto to go get ice cream now...and it dark nice, nice
Great produce, friendly staff, good sales, excellent selection.
All the vegetables looked fresh, and very clean store. The cashier's are upbeat and polite. I was very impressed with the whole store!!
Everything you need from take out to prepped meals, pharmacy to deli, to bake shop name it!!!
Zehrs Pharmacy is amazing. Everyone who works there is incredibly friendly and they go above and beyond of what you would expect from a pharmacy. I highly recommend them!
Nice fresh produce
Always clean, and close to you
good service here
It's Zehrs. Nothing to add really.
Love my shopping
Good store. Like most zehrs
Great grocery store. Friendly helpful staff. Very attentive to Covid19 rules for cleanliness and making sure customers feel safe while shopping and checking out
Largest, best stocked Loblaws owned store in Welland. Great selection of everything at slightly higher prices than No Frills. If I can't find it elsewhere I can usually find it here.
Always clean. The staff is friendly and helpful.
We always order online here for PC Express pick up. Each time, the staff are incredibly quick at bringing out our order and are very friendly. I am extremely pleased with all of the staff members at how fast they are, how courteous they are, and how they keep everyone safe during the pandemic.
Sushi was good
Delt with the bakery department i believe I spoke to Terri very nice and professional employee
Decent grocery store... Poultry is better than red meat section. Good cakes, fine breads
Great quality food. Friendly staff. Not my usual shop but will go back if I'm ever in the area Donuts are better than many places *ahem* Tim Hortons!
best fruit selection in town but is expensive
Insiders tip - free bolognia samples from the deli counter, free bananas from the produce section and free cookies from the bakery = kids not complaining while I'm trying to make dinner!
There is a clear sign on the plexiglass stating that if the cashier doesn't ask the customer if he/she would like to donate to the foodbank, the customer gets a free chocolate bar. Very simple and straight to the point. By the end of my exchange, the cashier had not asked me, so I said "Do I get a free chocolate bar?" She looks at me and snarled: "Take one if you want a chocolate bar so bad." When I pointed out: "That was rude," she just said that noone has asked her before. I pointed out the sign. "I didn't ask you." So Doreen on aisle 4 on Dec 23 at 8:54am, don't get defensive when someone points out something that you aren't doing that you should be.I didn't make up the chocolate bar rule.
Many organic items. Good selection for different levels of need. Nice staff!
High prices for product that is often 1/2 the price across the parking lots at Food Basics. Hit and miss on staff. Some are fantastic some are downright rude. On a more sour note; I was at the hot foods count and a gentleman in a wheelchair seat trying to get the staff member's attention as they proceeded to serve others who came up after him. I asked him if he needed a hand and helped him reach an item he couldn't quite reach. Then he took it to the crash at the end of the counter while they then help more people who came after him while he waits. It wasn't until I said something to the store manager who just happened to be standing nearby that they helped him. Never had an issue returning an item. The steaks are fantastic and there is a tonne of selection. They also have beer and wine which is good.
Not overly busy, has everything I require, and reasonably priced. Did I mention not overly busy? It's nice to be able to shop and not have to dodge a million other people. I shouldn't be sharing this secret.
It's a nice store.
Its loblaws so pretty expensive but always good quality and usually have everything in stock
I come at least once a week to pick up lunch from the hot food/sandwich section. The food is always good quality but the impression I get from the staff is that I am bothering them. They are not friendly they are rude they say thank you at the end with attitude because they have to . I normally just get a sanwich and a pop I will stand there for up to 5 minutes for them to finish their conversation before they come to cash me out.
Exactly what you'd expect from a Zehrs. Good selection. Decent produce. Catering to needs of allergies fairly sufficiently.
Clean. Very friendly. Always have stock.
Good deli.
Incredible selection, usually no line ups thanks to their accommodating hours and always a clean shopping experience. It's the highlight of my week.
Great selection of fresh foods but a bit more on the pricey side. Has the smaller type carts for less of a grocery haul.
If your a trucker this place is great they dont mind resets in their parking lot
Nice, clean store. Lots of selection.
My favourite grocery store. Walking distance from my apartment, and always good selection. A bit pricey sometimes, but not bad.
great food store love it
Always a great selection, a little over priced but it is higher quality. Been shopping at Zehrs for years
The way they have you check out is making you shop first before you realize you then have to line up single line for ah hour to pay
Good for meat discounts but with pc points days items not there
Clean store. Nothing special.
Awful male manager works here. Doesn't help or support his staff when a crazy bad woman targetted and was aggressive, but sat in his office the whole time instead. Disgusting. Avoid this place at all costs
One of the best Zhers I've been to but they would be benefited by a cell phone kiosk. Having to go to London or Kitchener for a PC mobile isn't great.
Fresh food at good prices
It's always clean in here. Staff are polite. Their Covid protocols are top notch.
Good selection
I know theirs corporation has other stores but they got to change some of their workers to ask a question it's like you're bothering them
Super clean store, fairly easy to find stuff and I love the "natural" food section, they have a lot more variety then a lot of grocery stores when it comes to milk alternative and organic products. The wine store in the front if also really useful, only have to make one trip to complete dinner
Good place for the family
Always clean, well laid out, and stocked. It's a big store with large departments, you can generally find whatever it is you've got a hankerin'' for. Good to see they're keeping up with technology with their self-checkout and new shop online services. We haven't tried the online ordering, drive through pickup service yet but I like the concept. Now, if they could just find a way to deliver to my house, that would be the bomb.
Most expensive grocer in town.
Not a good customer service experience at all! This place has the worst pharmacist ever. The new young girl has no idea what she is talking about and telling her customers in an extremely bad attitude the WRONG information, that is when she decides to serve her customers. Stand there as long as you wan't if she's "busy" she won't help you until you say "hello!" I'll be switching to Shoppers.
It’s an excellent place to do groceries.
Offered placebo for a child's cough
I like Zehrs generally and shop at other locations regularly. This is one of their larger stores with lots of traffic. They seem perpetually understaffed and the staff always seems too busy to take time with customers which hasn't been my experience at other Zehrs stores. I've heard similar complaints from my friends. The meat, produce, etc. are up to the same high standards as other Zehrs though.
Good selection
Amazing. The staff are awesome, and it's a fairly decent size (meaning you'll still get a good workout during a shopping trip, lol)
Bad experience once when this lady ask me to get something from a high shelf for her, she was a very short lady, and this guy who works there restocking jump me and ask the lady if everything was OK.., I guess I didn't fit the right apparel …
Slightly higher prices but the store is always clean and organized
I had a McDonald's coffee with me. Picked up a great big donut warned it in the microwave There's tables and chairs. Better than Tim Hortons. All this while my wife is getting the groceries.
I come here twice a week. Every time I'm here, there's always a group (2-3.. sometimes up to 6) of employees hanging out at the Wine/Beer section. I don't really care normally but when I can't get down an isle because people are in a circle coughing and sneezing, this becomes a problem for me. I cannot get sick as my family has an at-risk member. Please... go into your staff room and hang out.
Good store, good layout. A bit pricey and staff always seem uninterested in their job.
Decent grocery store, but the older staff members seem kinda snippy, especially the people in the prepared food section.
Love the size of this store. They have great selection and I really enjoy their cold cuts and cheeses. Great bakery too. A few things they recently stopped carrying that I frequently purchased, which is my reasoning for 4-stars.
Most items are over priced and some produce is either moldy or wilted. Employees are usually polite and can help you find what youre looking for.
Ordered online and picked up. Great service for a small fee.
Very clean and lots of variety to shop. Best place to shop in town.
Very large, very well stocked. Deli, butcher, bakery, and fish counter. Plus a Joe Fresh to make things even more convenient.
Pretty good I guess. I dunno. It's a typical chain grocery store. Clean. Friendly staff. Their click & collect service is excellent.
Always fresh food and helpful staff, they have everything and daily baked goods (like doughnuts) and they are better then any tim hortons doughnuts.
Produce seems decent as far as freshness but Zehrs self check out is ridiculous, all the words have been taken out of the user interface. I want to buy groceries, not do pictogragh puzzles with an erratic computer
Prices can be expensive, but quality is good
This Is one of my favours places to shopping groceries, I love the quality of the fruit and vegetables and I love the discounts, and how clean this place is, the food options everything. Thanks
Very organized
Clean store with very friendly staff that are willing to help you. Their take out food service is the best. I find it hard to exit the store without getting either a chicken finger meal or just one or two pieces of their wonderful chicken. 5 stars
Staff is unfriendly and not knowledgeable about products. This location runs out of advertised specials regularly
Its a grocery store, its as you imagine.
Great layout, clean, good selection of products!
I just LOVE this Store the Price is variable but the Service is Excellent +++××× we have need some guidance with self paid in many different time and OCCASION and the Service is fast , respectful, patience and very professional. I am very happy as a New Customers ❤❤❤❤Thank You So Much each one of the employees for your time to fill the shelf with produce for delicious cakes and bread are fresh made . FAMILY JONES.
This place is great. They seem to always have the products that I'm looking for. The staff is always friendly and greets you with a smile.
It is always well stocked and fresh, good selection
Great place to take that family shopping i take my family here all the time they love it
Pricy but gave good sales to get you in there. Get you flower arrangements there cheaper. Ask for the Baker special for an table arrangement.
Good to have your favourite barista near your home...,I am loving it
They charge premium prices for groceries, then ding you for another 5 cents per plastic bag. I could understand it if I was paying discount pricing. If shop here, bring your own bags and your wallet.
Good clean store, good selection
Zehr’s Woodstock is a nice clean store with friendly staff and great product but the prices aren't always the best.
Good store with deli, fish counter, and bakery tho unfortunately on the pricey side so usually has an older demographic.
This is a large format with a significant Joe Fresh component. Prices are more premium than the No Frills banner of course with a much larger selection and stock. As a Loblaw banner, the PC Optimum reward program is, in my opinion, the best rewards system in Canada at least for earning free groceries between here, Shoppers Drug Mart and now Esso/Mobil.
Bit expensive for my taste but has very good hot food
They had what I needed (dog food). No empty shelves that I saw. Fully stocked store. Easy to park close to the doors, quick and easy to check out.
Clean, friendly customer service.
I love that s Zehrs,it looks s always clean, customer service and staff are very helpful and polite.
Thank you to the young lady that helped me find the special products I wanted. The checkout lady packed my groceries for me. Even though she did not have to.
Good service and found things fairly easily for most part.
Bright clean. friendly staff the produce, prepared foods and bakery items looked fresh. The shelves were stocked nicely.
Good place for lunch, 3 pc chicken tenders and wedges for 5 bux. The sushi bar is decent too.
This particular Zehrs store is my preferred location and largely due to proximity, the one I most frequently shop at. My only complaint is that no matter what day of the week, or what time of day I am shopping, there are never enough cashiers on duty to adequately handle the large amount of consumer traffic stampeding the checkout aisles. A few more staff members would go a long way in improving the customer experience, especially as the rest of the facility is actually very well organized and maintained.
An impressive place. Shopping here has a lot of perks. They have great food too. However, the prices of certain items are a tinny-winny bit higher than the "competition".
Love our local Zehrs on Niagara St. So clean, well stocked, great fresh food selections and also great meal ideas strewn about the store. They often have numerous check out lanes open, and they have a good COVID queuing system that seemingly makes checkout seem faster. Friendly staff who are always willing to help find things, or bag items.
Busy but clean and easy to find items. Also the clothing they sell is great quality and stylish.
These people are probably the most helpful I've ever experienced!
Great variety of shopping. Friendly staff.
Good store. Selection is good. Nice big parking lot. Friendly & efficient service. I like that they are not Covid tyrants as this location as I had to take my mask off for a minute to clean my glasses as I wasn't wearing my contact lenses that day. Kudos.
This store is just the right size. Everything you want/need is there. I love the self check out. Good deals on PC products. PC coffee is.....the best! The men's selection in Joe Fresh doesn't seem fresh enough!
Probably has the best selection of products in town, but you pay for that benefit. Everything is slightly more expensive.
Excellent variety, but expensive. Not a great place to shop on a budget. If money is no issue? Great experience!
Good selection, love the salad bar, the deli options. I find this location has great deals too.
I hate the fact that 1 item cannot be on sale anymore! You can only get a half decent deal if you buy things in bulk now!! Makes Zehrs more $$$, but they certainly don't accommodate customers that are buying for 1 or 2 people in a household!!!! But They do have some great looking produce and some PC products are super yummy!! I definitely would recommend the "Southern Crunch Chicken"! You have to purchase a large box, but from a full meal to chicken on a bun and even cutting one up and tossing in your salad...I always find use for this chicken ????!
Its weird but the food aisle is closer to exit rather than the entrance. The store is roughly half grocery and half home decor and outerwear. Was nice and clean and when I was there the shipping carts were all put away and not strewn about the parking lot like other grocery stores.
Not always the greatest prices... But I always get what I need and the the fish and beef are great quality. Late night sushi is a nice option.
Best quality food in the area.
We hear a lot of "Zehrs is expansive! " The fact is, it is balanced. The sales are good and the vegetables and fruits are ripe, ready to eat the same day. Plus the fruits and vegetables on the sale rack, are still good items. Plus great variety of all food. A one stop shopping. No one can deny the "Joe Fresh" clothing. Great for the whole family.
It's an excellent store with PC products. Produce is always good quality as is the meat. The signage is a bit lacking making it hard to find things sometimes and they don't price match. Good craft beer selection
Was in today to get an arrangement for a funeral, great friendly staff, thank you
Goods and foods to choose from. Both local and international they got it.
Can be expensive but good quality
Convenient location, inside one of the most popular shopping centres in St Catharines. They have all kinds of groceries and gardening supplies. There is also a wine store inside this location. It is pricier than some of the other groceries stores in town, but the location justifies the price, combined with items that are on sale, you may end up averaging the same price as the cheaper stores. I bought some gardening supplies all were on sale 75% off.
Nice place to shop. Good selection
I was very happy to see they had glazed croissants!
Been there for Birthday Cake, called 3 times before to get info about writing greetings on the cake, could get through due to no responses from bakery department. As I was there, one of the staff from bakery department said no body there to help me to get greetings on cake and the person was not trained, it was frustrating as I had to manage something else on the top of the cake instead any writings.
Generally a good variety of products and produce. Produce tends to be pricy. Check their flyers so you know what's on special.
Let's call this constructive criticism. Ready to eat fruits and salads. If I'm going to Pay 7.99 for a package of ready to eat fruit don't mix old fruit with fresh fruit. By the time you sell it the old fruit is rotting. You lost a customer today!!!
Online ordering and pick up is super easy and convenient. When picking up or calling in the staff are super friendly
Good COVID safety precautions
Grocery pick up is slow, inaccurate, poor produce, dont listen to when you ask to not get the substitutions, completely unorganized. Go to Superstore.
Great fresh produce always love going here
Nice one stop shop
A good grocery store, we'll stocked, great produce. Cashiers are always really friendly.
Well laid-out store and the customer service was great. Groceries can be a little expensive though. Love there meat @ deli section.
Poor selection but the wife won't go anywhere elese
For a quick quality snack while your on the run that is satisfying for me it's the Zehrs hot case right inside beside the entrance. You can pick up two nice piece's of chicken with a side like potato wedges or onion rings for six dollars plus tax. They have chicken fingers, pieces of chicken, macaroni & potato salads plus quite a bit more hot case items. Kind of like a buffet, chose the type chicken piece you like dark or white. The only problem I find is you have to cash out with the grocery people, I wish they would always have the till open & available at the hot case. RETRACTION: Today is April 16th 2021 & I needed something nutritious to eat so I once again stopped in for a hot case item. I just wanted to add that Zehr's has a self checkout for the hot deli now debt only but quicker than going back to the main cash out. The chicken was really good today, 2 pieces of chicken & onion rings $6. Satisfying.
The biggest baddest grocery store in Woody. It has everything, seafood, pharmacy, health food section, clothing, etc.
Yeah, superb place to get what you desire. They got everything in every flavour & variety in existence plus a couple more. Take your kids, but don't lose sight of them, place is freaking big.
Definitely the largest Zehrs in Guelph. They have a large selection and I am always happy to browse through Joe Fresh while I'm there. There is also a nice large parking lot.
Something has drastically changed. Self check out and I would assume a change in management. Lack of variey, prices beyond reach and very poor quantity produce. Gluten free items are almost non existent except for PC baked goods. I had 5 items on my list and came out with 2. I think I will give Instacart achance
My favourite grocery store! I get points to shop and it has everything you need
Fresh, excellent selection, wide aisles, well organized, clean store. Organized check out experience.
Zehrs used to be one of the few places to get certain things you’d otherwise have to drive out of the city for, but they’re slowly getting rid of these great brands and products to replace them with their own President’s Choice brand, which are usually inferior in comparison. We are no longer shopping here because of this.
Top notch grocery store in Niagara. One of my favorite things about this grocery store is their bakery in the back. You seriously have to try the donuts and bagels. You can buy these bagels and leave them sit for 3 days and they are still fresher than Tim Hortons!
I don't like how finicky their self checkout was.
Love it - always shop here. Wonderful layout and friendly staff.
Great selection. High prices
Good store & its food stuff.
Really good service
Good size grocer, and variety. More expensive than most others but occasionally good sales. You have to know what your shopping for. Compare flyers and plan ahead.
Always find what I need, and stuff always friendly.
Friendly support member in the Line up while waiting for entry. The store was clean and shelves were clean, and product was being stocked. Good prices on some items, you just need to pay attention to the un announced specials as showing price drops in the shelf pricing. Eg 2 for 12 bucks or .09 cents. Really!! Cashiers are very efficient and receptive to scanning OC Optimum points.
Best place to buy my "8 week challenge" foods. Prices are a little higher but it shows in the quality of all products.
Rarely have the items listed in their flyers.
They had everything I was looking for at typical prices so... I liked it. Very standard and serviceable grocery store.
A good grocery store
Love it.
Fresh food and clean environment with a high quality selection of food!
Easy to find things
Closest PC points grocery to us. Decent prices, but Niagara need more No Frills, Independent locations.
I shop regularly at Fairview Mall zehr's. Customer Service is great. Very friendly and helpful store.
Food is a little pricier, as to be expected at a Zehrs store, but they usually have a great sale area for the Joe Fresh stuff. It's usually why I go, and end up picking up snacks on my way out!
I bought a lot of fruits and they were very fresh. I love it
This is nicest Zehrs in town to me. It is smaller than all the others, but well layed out, always clean, always has what is in the flyers and the staff is lovely. We have ordered special cakes for my office here and everyone has provided wonderful feed back.
Clean me great variety of quality products.
Always enjoy shopping at Zehrs. Sometimes they have good specials, but always a great variety of products. Clean and well lit.
Good location with everything you need but also good for a quick stop trip.
Convenient location. Good selection. Nice produce. Decent meat and fish counters as well as hot and cold deli. Free fruit basket for kids. Lots of parking. Basic garden centre set up outside in summer. Pharmacy and clothing sections useful for "one stop shopping". Eating area. Many classes and events available upstairs.
Good store. Clean and well laid out.
I've been going to this location since opening day. Management has done an outstanding job keeping this grocery store one of the best in Guelph. They're very good at updating the store with new displays (like Superbowl season etc.) and highlighting the front entrance with new promos. Employees are always helpful, the store is always clean and there's a huge selection of food products available.
Well organized grocery store. I'd be surprised if they don't have what you're looking for
Clean, well stocked, staff are friendly and helpful.
Good layout with good pandemic spacing. Not the cheapest but good quality veg. With the odd bargain for kitchen and household items.
Amazing quality especially the baked products they do on site on average better then other local zehrs I find
Huge selection
I love Zehrs but the long lineups now that they don't have an express lane during the week is very frustrating.
I always love coming to Zehrs to buy items I can't purchase anywhere else. The place is very clean, the cashiers friendly and you can find lots of new food products that are tasty and lots of oganic foods. Thank you for all the good food I was able to buy and your fruits and veggies are sooo fresh. You rock, Zehrs
Good prices and great products. Good for groceries. They've got everything you need!
Well stocked and clean store
Good selection
My favourite grocery store in the area. They're hard workers who seem to be very dedicated to their jobs - they must be treated right.
I love the plants here they're super high quality
Too expensive for what to get.
I enjoy the fresh baked in store daily goods. Get there early and you can smell the baked goods fresh out from the ovens. Clean restrooms, power cart at front of store works well.
My mom works here
I buy me groceries here
This is my favourite Zehrs store in Guelph. I have tried them all. Largest selection of products.
Great store. Best produce around most of the time. Lines can get long sometimes, but that is the sign of a good store!
Very clean and organized. Absolutely great staff, very helpful. Will stop what they are doing and walk to find what you are looking for or find the right person to help you.
Very happy that Zehrs recently put in a Starbucks! Reasonably priced groceries and I get to enjoy my favorite drink while I shop.
Great place to get a few odds and ends but not for a large shopping list as the prices tend to be high for many items. Very organized and delicious take out food so be sure to check that out! Great deli and bakery as well!
I really like the store but the prices are just too high
My favorite place to shop in Woodstock. Excellent quality of meats, produce and bakery. PC points add up !!!
Everything you are looking for
My Favourite Zehrs. Always buy my groceries here. They have a great selection of meats, vegetables and fruit. Everything seems fresh and legit
Rude staff, sale items always out of stock.
This store is always clean, and for the most part (except for one person one time) the staff are polite, helpful and friendly. Nice selection, clean and always sales being had.
Needs delegated parking for pharmacy pick up.
They have gone downhill . You don't get what you ask for anymore at all .
all ways fresh
Great service, good value and great selection. Pretty much exactly an "independent"
Well Organized and helpful people
Best grocery store in the city, clean, fully stocked, plenty of space and lots of selection
Good location. Large store with a great variety of produce and other food items.
The produce is garbage. I bought some apples that I thought would be ok even though you could tell right away they were old. Within a day they had started to wrinkle and rot. Omg and the Trix bites candy I bought there expires at the end of the month. No wonder it was so hard. First and last time I will ever shop there
You have a great fresh selection here and your money's worth in their meat department! You will never regret changing to zehrs.
Excellent store with a lot of products. Highly recommended
BEST BAKERY OUT OF ALL ZEHRS.
Zehrs is a President choice. Like Loblaw. Nothing is special.
Good staff, clean store
I like this store but it would be nice if there would be at least 1 cashier and them not expect you to go to self checkout
I was out perfectly fine before suddenly being followed by an employee. He seized me at the door and asked that I pay for my things that I'd already paid for. However he was adamant that I was a thief; as though he couldn't be wrong. I was forced to pay twice for my things. Once with a balding old man leering over me. Cannot suggest enough against shopping here. Won't be back.
I normally visit other grocery stores however I was in Woodstock and thought I would check out the Zehrs. I found the staff to be incredibly helpful as well as the variety of foods available to be great.
Great costumer service
Their farmacy is a joke .Walked this morning after a long night of work asking few questions related to covid testing and vaccine and sorry to say clueless. DONT WASTE your time just go to shoppers around the corner.At least they should be more customer oriented and polite and of course knowledgeable...What a joke...
Love Zehrs, love Joe Fresh and predidents choice and my pc master card!
Good selection Decent prices
Nice clean organized place
Good selection
A humongous, exceptionally well-stocked store. I love the Joe Fresh section.
I love shopping. At zhers its so xlose for me
Always has the products I love, friendly staff, easy self check out
Close proximity to local stores/restaurants, and excellent pricing. The President's Choice brand has some fantastic finds at reasonable prices.
Great selection of products at higher than average prices. Nice variety of different food products that are always nice to try. Wonderful, local, staff. Sometimes pays to shop around for the same product and lower prices.
It would be really nice if the the sign up front stating that all cash registers are open was actually true.
It's ok. But expensive
Very good ????
Always helpful staff! Love that they always help bag my large grocery orders! And the store is neat and tidy!
Choice choice choice.
Always fresh, usually clean. AND I can avoid the beer store riffraff...that's a plus right there. Not the best place to be able to find items, but they usually make up for that with their bakery.
Good fresh seafood and meat selection but very high prices.
All my brands, good produce, lots of organic options...wine and beer too...and now with click and collect.
Clean and very nice store! Huge variety my issue is that the vegetarian section is disappointing compared to 4 yrs ago! Can’t find hickory smoked tofurkey and the presidents choice vegetarian brands are all gone.
Huge, clean, new grocery store.
Great selection but can be pricey, they now have a alcohol isle which is pretty cool instead of making different stops. Self check outs are cards only no cash. Hot foods are always hot and fresh and fast service even on busy days. Cakes are amazing!!! So moist and delicious. Only down fall is they dont price match which is why I'd go to walmart over here!
Lots of variety. Very fresh fruit and veggie selection. Extremely clean and pleasant experience
Feels like a small town grocery store. Friendly and a good selection of items.
Imperial road Zehrs is probably the best Zehrs in Guelph. They have pretty much everything there.
One of the better grocery stores in Woodstock.
Large selection, fast and efficient, self checkout option
Great selection but shop carefully. Prices are a little higher.
Friendly staff....we'll run store. Great private label products.
Good prices
Great selection. I only go there to get thing i cant find anywhere else because prices are higher that most other stores
Always lots of cashiers
I like that store products but don't like how you get tricked many times with their specials... They put stickers on shelves that it's on special then you go to cash out only to catch the prices aren't the sale price! You question service and service tells you the sales only starting in a day or 2 or sale ended. Happens to me a lot!!!
Good place to shop. Fruit and veggies always seem to be fresh.
Second time I bought a bunch of bananas.looked perfect on outside.they were bruised in the center .threw them out
Great selection of craft beer for a reasonable price. Clean and spacious supermarket
The bakery was super helpful. ????
Literally my favourite grocery store.
Zehrs is a great place for selection. I find that the prices may be a little more, but you can buy exactly what you want. Suggestion for those who visit; they have a good pharmacy that does great job. The hot deli makes fantastic chicken fingers and wedges for those nights you don't want to have to make a meal. Last and certainly least, check out the bakery. They have doughnuts that make coffee shop doughnuts look like miniatures.
They never seem to have the advertised specials so I always end up having to go to Ingersoll. As I live just out of town this is very frustrating. Would be nice if they could put a sign on the door so you don't waste time looking for what they don't have!
Good sales today and Sandy served us with a friendly manner.Thanks Sandy!
Great place to stop for a quick meal. The chicken is always great.
Love Zehrs shopped here since I was 20yrs old now I love doing it on line and picking it up
Hey produce department get off your lazy butt's and make sure that if the produce is from USA it's says USA not Canada. You charge top dollar for your produce least you could do is make sure the country of origin is correct. Not nice to by it cause it says product of Canada and get home to find out it's from she USA. Shame on you!
Good quality produce
Great selection of products and good quality, especially the fresh vegetables. My go to store in Woodstock, it's all here.
Friendly, helpful staff and a great assortment. Brightly lit and clearly marked. Keep it up!
Nice clean store. Familiarly laid out
Top end shopping experience. You pay for it though with prices 25-40% higher than other groceries. Wide selection though.
Convenient shop the sales only
Great store and always a fantastic variety and selection of food and produce. One main complaint is the SLOW service at the checkouts. Regardless of day or time, there is ALWAYS a line and rarely enough staff to help bag etc. There is one particular cashier who is noticeable slow in the beer lane, which deters me from purchasing beer when I see her on the till. She will have side bar conversations with fellow staff members etc to slow the process down even further. Slightly frustrating.
It was awesome to get a combo here from the hot deli. Never knew they had those types of combos there
This should be the standard for Zehrs. The place is well lit and kept clean. The staff are friendly but suboptimal at helping. There are always lots of checkout lanes. The placing of the photo studio and electronics is terrible, because they are behind the checkouts. It is a complete Zehrs with Deli, Bakery, Clothing and cooking classes upstairs.
They usually have what I can't find in smaller stores
Great, order online and pick up!
What did you do to your donuts?????
Only grocery store I shop at. I drive 20 min out of my way because it’s the best!
You really can't go wrong with zehrs. There is a large selection of products to choose from. The produce is always fresh. The store is clean. There is rarely a lineup because they always seem to have the right amount of cashiers working.
Typical Zehrs store. The layout might be slightly different than the Zehrs you are familiar with, but for years, the staff has always been friendly and helpful.
This location needs to be more like fortinos to accommodate the changing shoppers. There alot of young people moving into the area and commuting so maybe a bit more selection.
Love the Click and Collect.
Lots of choices. Great supermarket, tons of options for bread and cakes, beautiful fresh flowers, ready made meals. Slightly expensive, though!
Good selection for healthy food options, including GF foods, heart-healthy options & variety of vegetables & fruits. Some things can be pricey. Happy they have a small selection of brews, ciders & ales now.
Usually expensive, but had good deals this weekend.
Great Stores.. Find Everything you need. From Seedless Grapes to Dish Towels, Outside Dishes, Diapers.. Don't forget Pet Food, Accessories and your Favourite IceCream. Cakes can be Ordered with your photo on it.. Cooking Classes and Clothes.. ♥️
It was cool and not that busy. Shelves were well stocjed and the cashier was bright and cheery!!.
A pretty good zhers, generally well stocked.
Stock your shelves, I've come on multiple occasions for one item and no matter the time of day its empty. Making multiple trips during a pandemic because staff is either lazy or under utilized.
Great fast service large store
They have fresh products in stock
It was okay but I prefer sobeys
Much costly thn Walmart and Food basics.
Great quality and service, but you pay for it. Freshest fruit and great hot foods.
We do 90% of our shopping here. Good location, even when it is busy they have every till open and we get in an out quickly. The aisles are big, the food quality is great, and the PC Plus deal gets us about $60-80/month in free food. Along with 10 cents a litre off gas coupons.
Expensive
Now that I'm in walking distance. I'll be hitting this location all the time. I cannot get enough of their chicken wings!. You cannot go wrong the fresh food counter. The bakery has to be one of the best bakery's in town. The donuts are to die for and the cakes can't be beat. And now they serve beer!. I won't be shopping anywhere else.
Helpful staff to guide during tough times.
Nice place.
Always good but the PC financial services people should not chase someone down when they say no thanks!
????
I am beyond impressed for the service I received today at Zehrs. I've always had a pleasant shopping experience here finding good quality food and good sales, but today when my two week old started crying an employee politely offered a private space to feed her! I normally have to sit in my car with a blanket over me! Thank you to the staff who offered the space to feed my baby, it saved me from cutting my shopping short!!
Always have a great selection of fruit and vegetables.... Best selection of fresh massive in house doughnuts but best get their early to get them.... They get grabbed up Fast... Only Downside to this location is every time I go and cash out the price scan at the check Out there is always one or multiple items. That scan different from The posted price, You really need to watch the scan and double check your receipt
Always friendly service. Best home made sandwiches in town! Roast beef, egg salad. Pay at seperate area away from big lines
I saw a woman shopping without a mask and asked her where her mask was. She said "no thank you" and kept shopping. I found an employee and asked for them to get a manager to deal with the situation and they informed me that they don't require masks. Put my things back and left. I refuse to give my money to a business that doesn't care about it's customers or employees.
I have been using PC Express since March 2020 and I have nothing but praise for the service and safety measures. I normally wait less than five minutes for a pick up. If something isn't available I have received a phone call with a substition choice several times. For someone with food allergies this is important. Plus the staff is incredibly friendly, even though they are working their butts off.
Great store, has a variety of foods but it's more expensive than the rest of the grocery stores in the area.
Easy to find items. Clean store. Friendly staff
The best in Product Variety & Quality.
It is the only store that I am guaranteed to get my pet fresh...(Harwood and Westney rd...
Neat, clean, helpful staff. A great place to shop
Prices are a little high. No price match.
Excellent ???? shopping.
Always good people
Alot of they're merchandise is too overly priced on some items but one thing I'm impressed with is they're expectations when it comes to the cleanliness and doing there best to battle the pandemic by taking many precautions. Also I like how they stay open late until 10pm on weekdays which is a whole lot more convenient and also unexpected.
Great selection of food. It's my favourite grocery store, especially the one in Welland!
I like the PC points and pharmacy. Zhers is great for a quick pick up and does carry some items you can't get anywhere else but for a complete grocery shop I recommend going to food basics or no frills you will save at least 45% on your bill.
Great selection
Good selection helpful guest but pricey food
Great selection but expensive. It has a bakery, a deli, and lots of check-out lanes.
Very clean and very organized. Staff are professional, store is following all COVID-19 protocols, when in Welland it is my preferred grocery store. I love the wide variety of products
My favourite place to shop in Woodstock.
This location is generally clean, tidy and well stocked. Prices are on the high side. In BBQ season come early in the morning and look for same day grilling options 50% off.
Don't forget to read the last paragraph 2. Well, they've lost a star with me. Remember I told you I loved going there for that delicious full bodied sour dough brea. Sadly it has shrunken into regular sized, airy, tasteless fluff. I was upset the first time it happened but the bread kept coming home the same. No texture, barely any flavor, full of air fluffy. If I wanted that, I'd go buy a cheaper loaf of reg. white bread. Also, I have been disappointed in their baby celery. You take it out of the pkg. and it's all slimy at the other end and the stalks are dry and grainy through out. Just be careful when you buy veggies and fruit that is packaged. You will get some surprises. BUT....There is a lot of variety to choose from in every department. The drug store and optical office, the wine shop and the floral shop make it a multi-taskers dream.
Good quality but higher prices.
Nice vibe fast service great to get bag help when you have a cart full
Good prices
Great store with lots of choices so I got everything I needed but the reason I can't give a 5th star is the cashier was more concerned about discussing how long their shift was with the neighbouring cashier who had wondered over because they were bored and didn't interact with me until asking how I wanted to pay. Where's the customer service training? Or is that important these days as I notice bad customer service happening elsewhere too.
I had a horrible experience dealing with Kathy the supervisor. long story short i found a plant that had a sale sticker on it for 50% off with excitement i quickly ran it inside to claim the item. I called Kathy over to help me out and she promptly did so by asking me to wait at the till while she got the original price tag, after standing there for 5 minutes waiting she came back telling me this bogus story about how people have been putting stickers on the plants and getting them at a lower cost insinuating that i had put the tag on the plant... I told her that she has to give me the plant at the sale price as per section 74.05 of The Competition Act . she looked at me and ripped the sticker off saying "no i don't" she then grabbed the plant and proceeded to carry it back outside. i asked for her name and assured her i would be writing a review, she then shouted across the parking lot that she did her job. I hundreds of dollars every week at this location and now i'm starting to think that i shouldn't continue this trend.
Check-out lines always backed-up!
I really appreciate this store. I found all of the organic health products I've been hunting for for ages like seaweed powder, shelled hemp seeds, dairy free daiya pizza and a ton of vegan options. Bit more expensive but I love it.
High End grocery store very well stocked and serviced. However you know you paid for it at the register
Parking aplenty and a full selection of produce. Checkout was quick. Cashier was friendly and knew her stuff without looking up codes.
My favourite store. Best quality of fresh produce plus wide range of domestic goods
They have bugged system, overcharged me twice
Great store to shop.
Really nice store. Found everything and great quality. Not enough cash lanes open.
Acceptable grocery store.. I've been shopping here for groceries with my family for a long time. When the Costco opened, everyone went there. I mean it's a good alternative if you don't have a Costco card or you forgot it at home. The deals are little concerning, and the self checkout only pays with debit/credit. You can shop online and pick it up from the store which is great. The, what I like to call 'the clearance shop', is an alright, but sketchy place, but there's outdated clothes there. I like the Mark's in the store, great addition. I remember they had an electronics place in the store, but then it got downgraded into a photo Centre, and a phone place opened up there. You can get headphones there for a decent price.
Love that this store marks down “nearly expired” foods to sell them as opposed to throwing them out. We get things at a cheaper price, sometimes we try things we wouldn’t normally buy and it results in less food waste. Employees have always been friendly and helpful and they have free fruit for kids!- those little added touches go a long way.
Great store with a wide array of products to choose from. Excellent staff and competition pricing ????! Next door to M&M meats and shoppers drug Mart.
Good quality fruits and veggies but overall relatively more expensive than a Walmart. Even basic grocery items like milk, bread, eggs etc. are more expensive than what you get at say a Walmart or a Food Basics store.
Clean store, staff was friendly, shelves stocked well and open late.
Good grocery store. I like that they currently still have self-checkout unlike some other stores. Also, if you're a student you can bring in your Student Card and get a discount on Tuesdays.
My Favorite Store to Shop in Woodstock
Awesome pumpernickel bread
Zehrs is a wonderful grocery store filled with all the delicious food and groceries you could ever want or need. Its clean and well stocked and the employees are always helpful and friendly. HOWEVER, the food is seriously over-priced for the average family (unless you strictly shop the weekly sales because those are generally pretty competitively priced). It's definitely a higher-end grocery store, so it's going to come with a higher price tag. But at least the quality with exceed your expectations!
Good place for shopping
I am extremely happy with my online grocery purchase!! It was my first time using the service and I can't believe how amazing it is! Whoever did my shopping did a better job than I would have done!! Charlene brought the groceries to my car and she was so sweet, kind and so helpful! I can't recommend this service enough. This will save me loads of time! I can't wipe the smile off of my face!
Love the selection.
Got what was needed
Great service
Store is usually clean and well stocked. Lots of parking. Usually a wait to get in.
Good selection. Lots of fresh produce. A little pricey. Wish there would be more people on cash and baggers. Staff is always pleasant and helpful.
Great store, fresh products.
It's like any other loblaws store
Produce are fresh
Huge Location, including cellphone, pc banking, clothing, flowers, wine and seafood/deli (hot&cold)counters. They have cooking classes and a Starbucks inside. They have a lot of ethnic food selections but not as much as some other smaller locations/stores. It is one of my go to’s but not an end all be all for all my needs.
Very clean, well organized. Not as expensive as metro not as affordable as no frills. Staff are friendly and helpful not to mention they are mostly long term employees. I dont see a lot of turnover there indicating that the employees are paid and treated fairly well. :)
Good quality food, nicely merchandiser with prices higher than most places. Conveniently located with ample FREE parking...Exit from the Mall can be congested at peak times.
Expensive
expensive, but they have everything.
Easy to access from Dundas Street in Woodstock.
Fair size although misses quite a few essentials in the foreign isles. Appreciate seeing online what locations stock which products
I like going to Zehrs and I think the people in their pharmacy do a good and thorough job. Prices generally are higher than Costco but then again, you don't have to endure the hell of going to Costco and fighting the self absorbed price driven horde.
Staff have allowed patrons to not wear masks, and to (also) walk not in the directions required (up or down aisles). I asked one unmasked woman if she had forgotten her mask and offered her a spare: she said no and kept walking the wrong way down an aisle. This was in view of staff. I hate to say anything bad about this store, but perhaps this post will help it understand it should take action, and support its workers to enforce its rules (they deserve support in this).
Pharmacy has good customer service. I give them 5 stars. The produce is sad, asking top dollar for decaying fruit and vegetables. I see this often when picking out the good from bad. Also had a 4L bag of milk that was sour as soon as I brought it home. The 4pack cheese bread was stale. The selection is great for oraganics and beauty products and ingredients you can’t find at no frills or food basics, Zehrs usually has them. Joe fresh clothing is cheap as in quality, it’s loses its shape fast after one wash and doesn’t look good after a few wears. Cashing out is fast as they always have Enough staff to cash you out. Bonus on the newly put in self serve check out.
Very clean and organized store. Prices tend to be on the higher side, but items are also of a better quality. You can also find some good deals in store or through the flyer.
Very comfortable and fun shopping here and staff were courteous
Excellent place to do your grocery shopping. The store is very clean and they have a huge selection of fresh produce and anything else you may need. They even have a beer and wine shop in the store with a fairly decent selection. I'd shop here before shopping at any other local place.
Decent prices. Friendly people.
Zehrs has all great foods for great prices!!
Beautiful store, high end shopping experience, food is fresh and the grocery aisles are laid out properly.
I've had great service with their curb side pickup and everyone has been very helpful.
Seems a little bit pricey just have to be selective
I use the online grocery ordering here. The purchases have been great. Positive and quick to bring to the car.
is ok
Has everything like a Walmart but more focused on groceries like food products. It has more features like clothing and drug mini areas in the store as well. It's very reliable and cheap prices
Not bad
Over all the store is clean, well stocked and quality produce but they didnt enter the sales correctly makes a frustrating trip. Also if your going to INSIST that you bag our groceries could you PLEASE teach your baggers how to correctly bag items... my produce was placed with cans and bruised and my bread with jars and were crushed. Very disappointed with the service.
Clean store, fresh produce and hot deli table.
This is a nice Zehrs. Not there very often
I was treated very poorly by a cashier at Zehr's because of my service dog. She told me I should not have dogs in a grocery store. I explained that they are service dogs and she said it wasn't right and she'd never heard of a service dog. She told me she was allergic and then whispered "its disgusting". I spoke with Steve the manager on duty who apologized, but didn't take my number. Steve said the cashiers have training on service dogs. The lady in line behind me came up to me and said the way I was treated was horrible. I was polite and tried to educate without any success. Obviously I won't be returning to Zehrs.
Always my favorite grocery store
Have been going to the Welland Zehrs since it opened. Have always been able to find what I'm looking for and then some. I find it clean and organized, little on the pricier side for some things but it's not a deterrent. I go in for the warm, positive feeling I get as soon as I walk through the door ???? It's nice going somewhere where the staff is very friendly, call you by name, ask how your family is and vice versa. Gotta say, I love collecting the points too!!
Nice ,clean well organized, an abundance of fresh everything and good quality love the endless sales. A great place for petty well all your needs.
not bad. little expensive but good selection
Zehrs is our go-to store. We can always find what we need here.
My favourite Zehrs in Guelph. Very well lit and laid out, great and helpful staff.
Lots of parking. Entrance off Dundas is short - easy to miss. Once in, big open store that's always clean and generally well stocked. Big organic section. Prices seem in tune with other big chains.
Big flowers area, lot of veggies and fruits, But they have not small appliances nor home decor. The passport photo is taken in the corridor and is kind of uncomfortable. The store is very clean and tidy.
Don't care for the clothing it's a grocery store
Clean and friendly. Great selection and low prices. Lunch combos are very affordable and good quality.
nice store, high prices
Great store, switched stores and never looked back. Staff are super friendly and helpful, great speciality product choices and great atmosphere for shopping. Would love to see them join the sensory free shopping movement.
Very good selection of products, everything looks fresh and good.
Customers service not so good lady working hot food area slow to ask if she could help us
My father and I purchased some beer from this store. A worker immediately began to heckle my father about IDing me. I told him I had my ID but I had to go get it, which I did. The Cashier proceeded to be rude to my father, aggravating him and saying rude things in an unpleasant tone. We will never return to this store.
Poor social distancing not enough cashiers. Staff on floor do not respect social distancing policies constantly standing around in little groups blocking aisles chatting when they should be getting their job done and keeping out of customers way.
Nice shop online and pickup service.
I love the produce selection. Great place to go for most any basic food products!
Great atmosphere with very competent employees willing to help with any questions you may have. Also, very good products and prices.
Friendly staff very polite. Great selection in the store.
Since the renovation, some designer thought it would be a great idea to change the isles and make the support posts not in where the shelves are like before but rather in the middle of the isles making it difficult to maneuver, especially with a full cart. Then there are all the displays in the middle of the isles that one has to move to get at products. Going shopping to purchase sale items and half of them are out of stock. Living out of town its disheartening to happen every time in there. It used to be our regular shopping store, now its about 5th on our list, only because there are a couple products there we haven't been able to find at other stores yet. otherwise we would only continue to go for the pharmacy, which has been terrific. if I could rate that separately I would give that department a 5. I personally stopped shopping there alone, I need my husband with me to push the trolley, its just that difficult. Then there are the staff, not always overly friendly. There is one gentleman that has been there a long time, he helps pack and gets carts and does a lot of things. He is the man! I like him very much, he's awesome! best staff they have.
My favourite grocery store to shop. Excellent deals, great value, fresh produce but their garden centre is a menace where it is located in the parking lot!! Almost got hit twice yesterday by people trying to zip through spaces around it. They put it in the same spot every year and it has always been a menace. Would be SO much better in the back parking lot!!!
Zehr is great. All the selection of 'No Fill' plus everything else. And the employees are so cheerful.
We think this store is a very clean store with an abundance of groceries. The staff r polite and helpful.
Good selection of foods. Produce is always good. Good selection of healthy snack trays.
Great supermarket, lots of organic items, excellent selection of fresh produce and baked goods. The layout is nice and spacious, the store is always clean, and the washrooms are easy to find/reach. I love the fact that all the cash desks are open at peak times. Not the cheapest place to shop but definitely worth the extra cost.
Good products
Clean, well organised store. I can find almost anything I need. Love the PC products!
This is our go-to grocery shopping place. The environment is always clean. The Meat Department & Seafood Department staff are always so friendly. Everything is almost always stocked fully.
A pleasure to shop here, no hassles with returns.
The service in the bakery has gone right down. Have had them cancel my order twice saying they ran out of cupcakes. Will not be returning!
Self Checkouts don't accept cash. This is the exact opposite of "convenient"
We come for PC Express pickup. Not been inside since 2019.????
Good store (at time of posting, half there parking lot is closed for construction)
Not only can you buy all of your groceries here, but they have cute home decor items and an awesome clothing section (Joe Fresh)! There is always a fruit basket in the produce section for young kids to choose one item from as a snack (great for not only promoting healthy snack options to young kids but also for curbing hangry tantrums from little shoppers when us parents have forgotten to pack snacks). Staff have always been friendly, as well!
Nice place to shop if buying small quantities.
They are clean well run and almost always have everything we need
They used to be the best place for freshly made salads (garden, Greek, cobb, blt) but not anymore. Salads made maybe on the date stated but with brown and red edged pre-chopped old lettuce; tomatoes wilted. Not worth $10
Only place I shop for groceries.
Employee's work hard to make you visit as painless as possible and dedicated to get you through the check out quickly
It's awesome
I strongly prefer this location to the one at the Pen Centre, but both have serious drawbacks, such as traffic and parking. The prices are high, but I'm ok with that. That's the cost you pay for shopping at a clean store that has virtually everything you need, including hard to find veggies, nice produce, and organic items, rather than a dank store like Food Basics.
Zehrs always has the 0roducts i know i can't get anywhere else plus their meat is great quality compared to other grocers
Spacious, perfectly organized, great service
The best deals on tons of fresh veggies! My go-to grocery store.
I HAVE BEEN IN THIS STORE SEVERAL TIMES FOR THE MONTH OF MARCH. NOT ONCE WAS I OFFERED A BALLET FOR THE CAR DRAW! THIS WAS FIXED! SURE IT WAS THAT IS WHY THEY DIDN'T OFFER YOU A BALLET EITHER!
Food is easy to find, prices aren't too high, store is generally very clean. Mik the bagger is incredibly unprofessional and pushy. He always says he's moving my water to be easier to remove but he actually makes it worse. Today I told him it's actually easier the way I have it in the cart and he got snotty and rude telling me that he disagrees and he's entitled to his opinion. He then proceeded to ignore my freezer bag and bagged things haphazardly. Love the store, but I actively try to avoid this old dude.
Has some of the best produce in town. It also has deli, fish, , bakery and meat departments. The middle of the of the store has a Joe Fresh section with a wide assortment of clothing for kids. The prices are a bit on the higher side but the bakery will give kids a cookie if you ask.
Good place to shop for food and they had lots to choose from in the "healthy isle". The lineups can be long when it is busy tho.
Good selection of organic
Great store to shop! All covid protocols in place, store is clean and all products i shop for are in stock
Good service and good choices.
Great prices and assortment
I can find almost anything that I want and do you have good Bakery products baked right in the store I like that
Nice variety but pricey. Good meat and fish
My Neighbourhood Grocers. I only go for the people who I have come to know over the last 7 years working there. Good food selection. The bakery, deli and hot food counters are the reason for the low score. I have never seen anyone on these departments crack a smile. And so I avoid them and stick to Produce (nice folks). There is also a photolab as well as a Optician on site that I use. Store Manager Scott is always helping out. Some improvement in the three staff areas above may make me reconsider a higher score.
My go to Zehrs. Very spacious and easy to move around in. Even when crowded it isnt packed inside. Produce is always fresh. Beef selection could be better, not a lot of options for that. The international foods is also lacking a bit. Other than that, I love it.
Pricey but good
Common place to shop, most items are high quality. I find food basics had better produce though.
Love this Zehrs. I live in between this one and the South end one, and I often choose this one for its great selection. It never seems crowded or too busy when I go, and the employees are all friendly and helpful.
I love Zehrs generally, however I’ve never had great luck regarding meat at this location specifically. For the third time in 6 months I have had to return raw chicken. The most recent return (this past weekend) was the icing on the cake. The chicken thighs were green and smelled of rotting meat, with a best before date of June 29th. It actually made me sick just from handling it. I should have know better and not purchased it, all the chicken (under the chicken section in the meat department AND in the open cooler) were COVERED in sticky chicken juices. And when I returned the chicken the next day the customer service rep said that they knew there was a problem (turns out I wasn’t the only one that returned) but her manager was shocked to hear about it. Needless to say, Woodstock Zehrs is ok, has a good selection but is always busy, and crowded unless you go late at night, but I’ll stick to a different Zehrs where I work. At least that way I know I won’t get sick from just touching their fresh meat.
Big store, nice layout. Decent produce section and deli. Has a good beer selection including fake beer s
Love local..lot's of fresh fruit and veggies.
30 minute lineup for cashier today. Remember not to buy ice cream or sushi - it will spoil by the time you get to the cashier. Which are very rude and impatient btw.
The meat is a little pricer, but they have a great selection of prepackaged foods.
Great supermarket with a good selection of foods!! You can find almost anything you're looking for, and their meals to go are really good! They have the best chicken in town. For $5, you can get your choice of chicken as well as a side. It's a great deal and I always get one. Really good service and the food is awesome.
Went there specifically for Joe Fresh products. Found what we needed at competitive prices.
Nice store.... The price of sandwich steak was insane but other than that I got what I needed to make my beef jerky. I opted for the sirloin tip roast that was on sale ????
Large aisles, easy to navigate. Have a decent amount of self checkouts but can still get full quickly. The store is kept clean. Lot's of staff on hand if needed.
Bought 3 $100 gift cards and asked for triplicate receipts so as each recipient would get a receipt with their card and cashier wanted to know exactly why I wanted a receipt for each one and accused me of going to return them for the reason I wanted 3 receipts! Are you serious, I was paying for them and it was my business but I felt like she was the police and you cant even return gift cards anyway. Didn't she know that? She was so out of line and should not be with the public. Zhers train your cashiers better.
Great bakery. Love the croissants. ????
Excellent price and a lot of options.
Ok
Excellent produce and and customer service
Smells like rotten fish
This Zehrs always has excellent stock levels. Good variety of products. The cashiers are generally good though I'm tired of the awkward standoff on whether I'm going to bag my groceries or the cashier (p.s. the answer is not me). I use the self checkout most of the time which is great...until you have a problem. The cashiers at the self checkout 90% of the time seem completely bored and disinterested in what they're doing and that disinterest leads o extremely slow uptake on the fact that I'm standing there with an error on my screen silently counting off the seconds while they chat with their friend.
This Zehrs is definitely my preferred one in Brantford. Much cleaner and friendlier than the other one. However I was very disappointed that when there was a really good sale on a certain item they were sold out of it for the entire sale! I went there three times and nothing! Why have a sale? Now I don't really go there because I hate to drive all the way there just to not find what I'm looking for.
Always find what we're looking for, but wish they had more variety in the international foods aisle. Lots of vegan/plant-based options
Loads of choices. Closet to the high end on pricing but has a wine store that offers lots of free samples lol. They have bag boys who can help with loading your car. It's more like a fancy high end grocery store if you can afford it but the do a lot of no tax days
Not refusing service to people not wearing a mask unlike other essential retailers requiring unmasked people to at least wear face shields.
Clean, well organized, best quality produce as well as best selection of produce in Woodstock.
Felt like a criminal. Having staff follow me as if I as stealing
Why don't people wakeup and realize although they are offering points you are paying big time for those points.I probably paid more than $13.00 than I would have shopping Basics Or No Frills.
Rude pushy employee. I like to reduce the amount of plastic bags in our landfills and so I brought my own reusable bags. I was carefully trying to place our fragile eggs into one of the bags and suddenly another employee came around telling me that I am holding up the line. She said to hurry up. Then she started taking my purchased items out of my hands and started packing my items in my reusable bags very aggressively. She bruised our bananas. She did not keep her distance from me. She was touching shoulders with mine, not following the covid restrictions. Meanwhile, there were only 3 cash registers open. If she was concerned about the line up, maybe she should have opened more cash registers, or she should of opened one herself. It was very unnecessary to feel the negative energy from her. My hip was in pain and limits me on how fast I can move. I choose to never go to zehrs ever again after this experience. I really wish I got her name.
Fab grocery store. Also perfect for on the go meals
Clean .lots of cashiers ..fresh produce
Love the selection and freshness of the produce. Much better then some other places in town.
I love their products but they seem to always be out of stock of something I want every week. Sometimes they don't get stock in for several weeks. But I won't switch grocery stores because I love their products so much
Great place
staff very helpful
Great variety
Good food store with big assortment. It also has pharmacy and wine store inside which make it perfect. I love their grilled chicken.
Clean and efficient, love the new line up system
Expensive but has great selection
items are constantly charged more for than advertised on the shelf, the employees ignore you when you point it out. they put bigger price tags on items to make it look like they are on sale and have a limit of how much you can buy when it is less expensive at the normal price
Higher prices than some other stores but produce is great and donuts are amazing
Some items are a bit more but they have good sales and better selection than most grocery stores. I absolutely love their chicken strips and taters!
Love this supermarket.
This grocery store is always clean and has lots of fresh selection. I'm giving four stars because I find the prices higher than other grocery stores.
Nice, clean, well stocked grocery store BUT does NOT price match or accept coupons
Lots one of my groceries bags and called to see if they had Trudy was so helpful and actually genuinely cared. Told me if I can’t find it come in and see her no matter what. I spend a lot of money at Zehrs 250 week sometimes..and now it’s not just about the great food but great customer service. See you guys soon
I was in & out in a few minutes. Ran in to pick up a cake. Clean store, friendly staff.
Amazing friendly staff and great customer service.
Just another store
Great store! Friends and family from out of town cannot believe the wonderful selection of products available in the store. The customer service is excellent!
Clean isles, good selection of produce and friendly staff
A nice store with fresh produce and decent selection. A little pricier than other Loblaw family stores in the area.
Shopped quick in and out Ty
Lots of options and now they have an LLCBO. Prices are on the expensive side, specifically the produce and they are hit and miss of how good they tase (compare to other stores near them). Most of the time you will find what you want, but I use them as a last resort.
Nice place to stock up on your Canadian essentials (ketchup chips) and grab snacks. Good selection of deli items and grab'n'go. Lots of choice and fresh food here.
Zehrs is a nice grocery store with fresh produce and items are usually easy to find. I just had issues today with staff... They left a bunch of clothing racks and step ladders in aisles blocking stuff I needed to get at with a stroller! And the lady monitoring the self checkout spent the whole time standing in front of my machine, staring at me while I was scanning my items. Very unsettling!! Did she think I was going to try to steal stuff?? As I am a tired new mom I ended up staring back at her until she looked else where =_=
Worst store for Covid protocol in Woodstock through the whole pandemic. Staff and customers
Always expensive. But good produce and mest. Staff is typically miserable.
Love the selection. The fresh items are always fresh. You can count on the produce and meat to be the best... The only downfall are the prices overall but of course this comes with consistent products.
Amazing place to shop at just such nice people besides Owen thorn
Very over priced and there are seven checkout lanes and only two open and there is a huge line up. I waited 13 minutes in line. Don't be cheap and have more tellers working. Food Basics in the same Mall is way way cheaper. Zehr's sale prices match Food Basics regular prices on the majority of the items.
Very crowded on Friday. Since the arrows have been taken away for directional walking,people have become absolutely rude and up close.
Always BUSY.. anticipate standing in line for 10-15 minutes during peak times.. okay sales... worth the drive to Penn Centre Zehrs instead
Really nice well organized food store. Ready made delicious food for one to take out. Super clean, uncluttered aisles. Decent prices too.
Very clean and easy to shop in, the staff is very polite and friendly as well.
Stock is lacking a lot of the time. Finally opened all lanes but it would help if there was staff at each lane.. Produce is fresh most of the time here.. A little on the pricy side for their products even when it's discounted..
Just what youd expect. Clean place, lots of food.
with everything going on right now i find zehrs to be clean and doing well with making people stay away from others,they have you wait outside until the next person comes out,wait at checkout until the person ahead is finished,they also have a hand washing station on your way in,they also have a limit of 2 on grocery items like milk,eggs,meat,frozen vegatables,and fruit and other items. If i had to choose which grocery store to go to it would be zehrs 100% some people think way too expensive but my family is on a budget and i dont find it to expensive they also help you pack your groceries,but because of the virus they can not help you if you have your own bags,but they are offering free plastic bags and still help,you can bring your own they just can not touch them ,all and all zehrs is a great store. By the way thanks to all workers at zehrs ????
Reviewing a grocery store seems a bit preposterous given the only real expectation is cleanliness, inventory and getting through the checkouts with limited hassle. I half expected that only those who had a negative experience would take the time to air their grievances. That is until I entered this location. Like other reviews of here, this location wins on cleanliness and inventory. What sets it apart though is their hot deli department. I have no idea why any of the fast food locations are in business, because this place offers your choice of a hot or cold meal for a much better price. The ladies behind the counter, specifically Judy, Sue, Marissa and Becky seem to treat their job as if they are feeding their own family. (If anyone is looking to be adopted by an experienced mother...you may want in inquire if they are excepting anymore children...age not restricted!) For me, I'd pass by the local fast food joints for a healthy chicken sandwich from this deli!
This grocery store is always well stocked, organized and clean. Your one stop for all your grocery needs. Also keep checking their flyer or website, they also provide awesome prices on electronic items like tv, etc. They are following all COVID19 regulations.
Whilst it may be kinda pricey, it has everything you need. If it had a furniture/appliance section you could basically outfit your whole house with stuff from here. An awesome selection of kitchen things like spatulas and baking sheets to dishes and glasses. This is all on top of the great selection of food they have to offer as well.
My only complaint is the prices. I love how organized this store is. I love the quality of the produce and meat. I love the variety. And I love the self checkout.
Great place for groceries. Lot of fresh and ready to go food. In-house bakery. Reasonable price.
Get my phone card there every month
Loblaws prices aside, the managers have gone way too far with Covid-19 measures, you'll wait outside for the same amount of time you'll spend inside. Covid-19 is just a convenient excuse/scapegoat at this point, no other grocery stores have lines, and they're just as busy. Take your business just up the road to Food Basics or even Sobey's, they have paper bags instead of environment killing plastic, better prices, and you won't spend an entire afternoon there.
I go mostly because I love saving points towards free groceries. Some things are more expensive but I can always find exactly what I want. That matters more. Easy to social distance if you follow the arrows on the floor. Don't forget to smile! Even if you are wearing a mask, people know when you smile. Brighten someone's day☮️????☀️
Clean fresh friendly
Great pharmacy The staff at the pharmacy do everything to help you
One on the best Zehrs store in this area.
Very clean and organized . The tills moved very quickly very little wait to check out.
Always shop here ????... like buying bulk ... fresh produce , bread .... friendly staff willing to help
Amazing deals today . Love deals on the boots .. Thankful for the 50% meal saved me making dinner for the kiddos :)
Terrible selection for organic produce. Rancid organic cucumbers. With only four to select from every single time I shop here. Also, I always leave without a few items because they are out of stock. Common, get it together.
Clean
They have a lot more variety then the other Zehrs in Niagara. I like to shop there when I want a larger selection. And have self checkouts. They need to Increase the amount of self checkouts they have and train the staff a little more to help them use them more proficient.
Good place to do groceries in Guelph area. Nice customer service.
Great store! I grew up with a zehrs in my hometown and always enjoyed it but they ended up rebranding it as a Great Canadian Superstore and lost some of it's charm. After moving to this area I was very excited to see that not all the Zehrs were closed or transformed and this place has that charm I missed from the old store of my youth. The store is big! They have a great selection of everything, excellent service, and a wine rack if you're looking for something to go along with your dinner. The only thing they could improve is there Men's section in their Joe Fresh department. It's pretty pathetic. One more thing I found interesting is recently I went to use their blood pressure monitor near the pharmacy and was very impressed with the new system they have for evaluating your health. Not only does it do BP but its also a scale and a body fat calculator. After an accessment it can email the results and will store the information on your own personal account.
Zehrs is VERY EXPENSIVE! Unless your Rich. The people who spend their money here are the ones who are causing the prices to stay HIGH! If ppl with Money had Brains, they would NOT shop here. They will eventually come off of their HIGH Horse.
Just need to lower some prices and compete with food basics and other cheaper stores be nice to shop in the rich man's store
Terrible lineup
Floral department did the flowers for our wedding. Unfortunately when my mother went to pick up the flowers at 8am on day of wedding they were not ready as they wrote the day wrong (we got married on a Friday which is a little unusual). The folks working created the bouquets and boutonniere to the same standard they would have without the rush. They delivered to my mother's home before we were to leave for the ceremony at 10 am and gifted us a beautiful orchid. In addition they refused payment for the error and inconvenience. Above and beyond customer service to make things right and smooth for our big day. Will recommend over and over again. Thank you for making our day special.
Ok place not a good location
Great pharmacy staff. A bit of a zoo, though, as far as getting through the grocery check-outs. These folks SERIOUSLY need a new, larger venue... WITH a gas station attached. I'd tell you the best time to go there... But then it would no longer BE the best, so, sorry, you'll have to figure it out for yourself! ????
Huge selection of fresh produce. Good quality prices are on the higher side. They do price match though.
Great that the store is open till 11 pm on Sunday.
Long lines, trying to force everyone to use self checkout.
Long slow lines to check out.
Good store for quick in and out purchases. Always plenty of cashier's at front of store plus 6 self serve kiosks to speed up your shopping plus smoke shop between outer sliders of entrance
Terrible service. I placed my order on the weekend for pick-up to be on Tuesday 7pm-8pm. The app said it was ready and I called the store and they said it was being picked. Over a period of 3 hours I waited to get my order. I called them a few times to see if they maybe couldn't find my car, as other vehicles had gotten orders that arrived after me. The employee working said "OH I'm sorry, I've talked to you a couple times. We're picked several ahead of you. We're now picking 9pm orders. We should be out shortly." This was at 805pm. We were 7pm, I'm writing this at 945pm and still no order to my vehicle. This is unacceptable. I understand it's the week of Christmas and a pandemic. But this is wrong. I wouldn't have come to wait in a parking lot in the winter for 3 hours. Absolutely unacceptable!
Great store but I find it overwhelming and would need a day I think just to get through every isle. That's not a bad thing though
Clean. Love most of the staff. Great Convos I’ve had with some of the ladies at the cash. Always someone else there helping bag my groceries when I have a lot of stuff.
Fast check out
Nice optical dept
You can pick out joe fresh clothes bring them to the till and have to do curbside pickup right after to pay for them. This only adds another person to the equation to make getting covid more likely! So backwards smh
This store has an excellent selection of vegan items. The unfortunate thing is the lack of management of staff. You can easily wait to check out for longer than it takes to shop. Staff are chatting each other up while tills are closed and lines running wild. Logos is more money with not as many options but they get you in and out fast and friendly
It's the one store where I mostly do my grocery shopping. The points help and once reach certain point you get free groceries. Plus the staff are friendly, respectful. Plus they do remember you and it makes shopping easier and faster. In my opinion atleast.
Nice clean store. When they have deals they are good deals. Over all good store
Some great products but a bit overpriced and unfortunately they dont do price match. Service is great! Store is very clean and organized.
I visited this store after a busy day at Brampton, I feel like I am in peace. Beautifully managed super clean and quite store which we miss in GTA
I wouldnt go here again ever..Only because of the Winerack
I went into the Joe fresh section, picked up a dress. I looked around for an attendant so I could try it on, when I couldn't find one I decided I would just exchange it the next day if it didn't fit. So my three kids and I went about paying for our groceries. Took the dress back in brand new condition with tags and receipt, just to be told no exchange. I was very upset. I should have never gotten excited in the first place. I just had my third baby and now my clothes don't fit me anymore. It was a really hard day for me.
Very unfriendly staff monitoring the entrance and exit. No signs stating what is the entrance and exit & an employee walked by me saying “didn’t know this was the new exit” tried to explain no signs and will gladly exit through correct exit when another employee just walked up to me pointing in the direction I had to walk without saying a word. Very rude. Very unfriendly. Will not be going to this zehrs again, very disappointed
Very expensive
This store was the leader in grocery shopping years ago !!! Since they have more comparison now they're still higher in prices but Food Basics , No Frills , or Costco has better prices and cheaper too !!!
Best selection of hard-to-find items in town. Fresh produce, clean store well faced. Keep your eyes open for short-dated items... especially in the organic grocery section...
What it is great is a large amount of food with 50% off; otherwise will be an expensive market.
Very large clean grocery store. Have everything. Reccomend to look at the flyers for sales. Prices are high
Clean store. Friendly and helpful staff.
The best store in town! I love everything about such a bright clean place.
This is the store where I shop for what I need.
Hey, lots of staff with the virus...just saying! Shutter down - WOW? Stay safe everyone cuz there are huge after affects and it's NOT pretty. We've gotten this, so don't be a dummy and die...hang on for another 3 or 4 months...we got this far...just saying!
A bit more pricey then other grocery stores, but quality of most items is superior. Great produce department and excellent meat selection at the butcher shop. Exceptional bakery with many baked goods done in the store.
If I'm going to be cooking or baking, which is something that I have been doing most of my life so i get everything ready b4 i start, so this store really close to me so I'll call 1st to make sure I can get it there b4 i leave the house
Clean and quick staff allowed me to get in and out under 6 mins
Way overpriced in my opinion. I started shopping for my groceries at fresh co. On Ontario street. Definitely more value for your dollar. Zehrs does have a good deli however.
A good bakery and great sausages at the deli counter.
On a Saturday morning there is only one checkout open and no express lane. Long line up! Be aware if you buy anything frozen! Huge pressure to work for free at self checkout. The one cashier open was very friendly.
Honestly, this has been our favourite grocery store in Woodstock since moving here, however on multiple occasions we have noticed staff not wearing masks or even face shields. We understand it can be difficult to force all customers to wear masks at all times, but staff interacting with customers, especially when distancing is difficult, should be mandatory. This comment is more for the management as opposed to other customers, as we have found our customer service to be very good here, however we do not feel safe continuing to shop at this location until a more consistent protocol is followed. Hopefully this can be corrected as this would normally be a 4 or 5 star rating, but a customers feeling of safety needs to be paramount. I hope this helps in future!
Awesome grocery store...
Love that grocery store
Why are we spending hundreds a week on groceries and bagging our own groceries? Please stop doing this people.
Disappointed - only 2 checkouts open with 6 customers each with lots of groceries waiting to checkout in each lane. They have also removed the Express checkout lanes. They are obviously trying to force customers to use the self checkout. Seems like they have lost their customer focus!
Nice store
over priced products
Very good
Bought my daughter's gluten free items there. Love the store.
Love the bakery
Lots of selection and all check outs open!
If they are going to put arrows on the floor they should abide by their own rules. Employees are not happy or just miserable...just saying
Friendly and got us out there fast!
Love the selection. Prices seem to be high on most items you can normally find locally for much cheaper.
Really like this Zehrs, better than some of their other stores. Well set out, clean, lots of choice - but perhaps some prices are a little bit higher than some other stores, but I like this store.
All the workers there very nice n helpful
Beautiful, bright, and clean store. Like how big the aisles are. Looks like there are many good options for ready made. Really like the pc cooking school area with knowledgeable and friendly instructors.
Don't go here if you are in a hurry or are short on time. Lines are always 7-10 people deep. Also, no small plastic carts if you want to pick up a few items only. Produce good and people there are generally friendly so great place if you are retired and like standing in line.
Clean and spacing well organized in this time of pandemic.
I love zehrs. Great specials amazing produce and prices are fair. Service is great. Thankful for the mobile shop and optical and the lovely fresh flowers. Co vid protocols are well provided.
Picked up some Joe Fresh makeup. Love the price of eyeliner and lip liner. Great colour for me too. $15 for both. Slim pickings at two Zehrs locations, but lucked out on colour as I already have black eyeliner.
Meat never seems to be very fresh, a lot of the time the vegetables I want they don't have (like lettuce, garlic or onions)
Impressed with the produce person. Told him the Fiddleheads, I was selecting needed more water. They were getting a little limp. Ones underneath were good. He acknowledged my comment and further along in my shopping, he came and found me. He informed me, he had put out fresh and that I could return and get them. Thats service.
The chicken strip are great and the nachos and dip are good too.
Ppl not distancing. Ppl not wearing masks proper (under the nose). Ppl not following floor directional flow. Ppl have started to hoarding again, no TT, paper towels, lysol sheets, cleaners. Did have javex. I love this store. So bright and clean. Scott was out front directing folks to cash out. He's trying his best. He just can't fix stupid ppl.
I have been shopping ( not my favorite) there since they open about 20 years ago. My experience has not been good. I am never one to complain or write reviews unless they are good but enough is enough. This is over the years culminating in today. 1) cashier dropped my credit card in tween the machine - said she didnt have time to fish it out. When I went back few hours later, told me - come back again, which I had to. 2) Bought 2 pairs of pants @29.99 each and since I was the last customer , lady was rushing to pack , one slid down. Anyways when I got home, there were no pants and store was closed. First thing next morning I went to Zehrs and saw the 2 pairs of pants at the clothing counter, rather than just take them, I went to the service desk and told them where they were. The manager/in charge of clothing was paged. She came- insisted . there was nothing on her desk. I even took her to to that counter to show her. There were no pants but then she insisted they were not grey - Then how did she know the " nothing there" were not grey. Not only that the staff was every rude. 3) There was a sel on Michelina's ready made pasta. I was at the self checkout -- instead of 99cts mine came out 1.99, the gentleman on the one infront of me also had the same problem. We both called for the lady in charge, she looked at mine THEN looked at his machine. She then went back to check and apologised to the gentleman and gave him the item for free ( as per company policy , she explained).. came to me and said item is 99cts. I asked "shouldnt I get the same item for free?" "No, we only give ONE item free thats it" In that case , I was first unless I have 2 things against me --- not male??? not white???? However at the other store I shopped at Sobeys..if a price is wrong they openly offer the item(s) for free without being asked. Over the years I have had rude attitude (at Zehrs) but then to balance out there were decent employees too. 4) Last Friday I bought a drink advertised on sign for 2.49. Description on card was the same P... sugar free and the other prices and description on the other 2 flavors were same description plus correct flavors. Price at cashiers came up 2.99. Went to service, they claimed bar code was different . Price should be 3.29!!! 5) TODAY April 14 th 2016 Kraft peanut butter is on sale this week for $4.99. There was no All natural crunchy on my 3 trips this week. Went to service desk ( calling Disservice or Abuse desk would be more appropriate).. and ask if I could have a rain check as I did not see them these past 3 trips. I certainly did not expect the tirade that came out from this lady's mouth ( First name B-A) I dont know why you have so much trouble. I have yet to issue a raincheck this week for Kraft peanut butter. Why can't you find it -- then ....(something about others not having that problem) I told her, that section of the shelf was totally empty. She called back to that section- was told, they havent had it past few times. The she gave me a rain check with an expiry date. I was fine with that, she then had to write "might not be able to use" Isn't that what the redeemed by date is for?? or is that another reason to not honor the raincheck?? ( I will wait and see on this last one) BTW I don't chase after sales but shop where its convenient but definitely keep my loyalty to store that will provide good service. as well as product.
This place is great! There are often really good sales that you can get on food so it makes it easy to lower your food cost. The customer service is great; everyone is friendly and they always help you out if you have any questions.
I love the different items not found in other grocery stores and I love their deals!
Great selection kind of priced a little more than I'm use to
Very good fresh products always ????
Nice looking store wide aisles bright lighting making everything easy to find. The ready made chicken a fries are very tasty.
Great store love the staff with the exception of a few.. Who should not be working there in my opinion. I was in retail mgmt for many years and I know that some people should not work in that environment. 85% of staff are great!! The other 15% Hmm!!
Pretty unremarkable, just like every other Zehrs you've been to, has a good selection of specialty items, but buy your meat elsehwere
It's good has food
Clean and well stocked
It can be expensive except when they have sales
For the self checkouts, there needs to be a limit, I hate when I have 1or 2 items and someone who has a full cart and taking their time, annoying and, not fair to everyone else who only have a few items.
Selection and quality. Good selection of allergy foods.
They miss placed my order but made up for it BIG time thank you
The fish that' I got at the 50 per cent Should. Have been thrown out,went I open the package it stunk, garbage and dangerous,I have experience the same think before,be aware!
Not my favorite grocery store. Today they had stock sitting in front of the product in a lot of the isles. There is no cell phone reception which makes it difficult if you need to call someone about what they want. I only shop there if I have to. The staff are great.
Really only go there when they have something in particular on SALE , which isn't very often. I even see there own employees shopping elsewhere for better pricing and price matching to save money. Quit similar to others for not bagging our groceries. Seems like we typically have to do that service ourselves too. Old school customer service for bagging is disappearing. Too bad
Always shop for groceries here! Good prices
Good place for all your grocery needs. Not the least expensive, but also quality produce with a fish, deli & meat counters as well as a ready made counter & bakery. Also has Joe Fresh products.
Variety
Great place to get everything you need before we head down to the cottage
Clean. Fresh produce. Goodmeats
Zehrs is consistent. You may pay a bit more but the quality and selection is most often better.
Hot Dell's chic ken horrible. Dry? Luke warm, no flavour. Seemed as though sitting under lights for hours. Called hot deli. Got bunch of excuses. Will never go there again
Edited from 5 stars due to mask less customers.
Food is usually fresh , nice deli.. and butcher counter. Somewhat costly in comparison to other groceries.
Someone should teach the staff that it is rude to talk to eachother while helping a customer. I never feel valued when I shop at this location.
I found it odd they never cleaned off there self checkouts after customers.
Very slow service
Excellent Store always Very Clean & Well Stocked on All Products
Good selection in garden centre, excellent service, helped carry heavy soil bags to my car, good job!
I shop here all the time. I love the pandemic measures that the store have put in place with one way traffic in the isles and the single line up for the cash registers. Both my wife and I hope that that line up stays after the pandemic restrictions are lifted.
Helpful staff but not enough cashiers when busy.
Bakery section kind of sucked.
Wanted to purchase an immersible blender which was on sale. At self serve check-out, the full price came up. After staff checked the sale price, I not only got the discounted price, but, an additional $10.00 off as well. What great customer service! Thanks for your help!!
Excellent food store with great meat and seafood section. Florist lady super friendly.!!
Usually busy. Never enough cash open. Hot food counter has a good selection
Busy mall location. Fresh baked goods. Great selection price matching, friendly helpful staff
Hate shopping here. Always a line up of people parked in front of the exit doors in the fire route. Ignorant of the people doing it and ignorant of management to let it go on.
Stores in the Welland/Niagara area should learn from this store how to treat the customer during Covid 19. They monitor how many customers are in the store , the store itself is clean and they are making an honest effort to keep the shelves stocked. Well done!
Fruits/be veggies generally fresh. Was a good sale day. Shortages and things that won't be on the shelves for the foreseeable future are evident in this store - but only slightly less than no-name stores. As always, the staff was pleasant and helpful. Funny how stores that have points programmes really only give points for credit card use eh? Is that because interest on credit card balances outweighs cash on "ye ole barrel-head"? But I tell you, I haven't points in a dog's age - yet a couple years ago my grocery bill got me all kinds of points....
Zhers is ok. Not a fan of the prices. It's not my usual go to grocery store. I normally go and see if the almond chocolate milk is on sale. If it is, well I buy it.
Nice, clean and fast service from csr's. A bit pricey in comparison to some groceries stores but I live close so can't complain.
This grocery store is a bit more pricey then some of the other grocery store's. In my opinion it is worth every penny because they have a lot of amenities such as a bakery, hot deli, cold deli, seafood, and meat station, and salad bar. There is also a flower stand, pharmacy, optical store, and wine rack. Making this a one stop shop. My personal favorite is the health food section.
One of the better stores in Woodstock but not very friendly service
Excellent store good service and friendly and helpful also good stock to choose from for everything in the store.
Great beers and there meat is always fresh
Big grocery store. Has a good selection
Correct sale prices are not in system when you get to self checkout.you ask for help and explain the price you seen on shelf to attendant and she just wouldn't listen or even check for you.So I wouldn't purchase product so it had to be removed from grocery list in system and again we needed help and the attendant was annoyed and no patience.in short just a all around bad attitude.
Love the PC brand products over any other store brand groceries. This Welland location always seems to be out of chicken everytime we come though
Has a very large selection of foods. Nice and fresh fruits and veggies. Can be expensive but there are always non name brand options that are cheaper. Clean facility
Love the pc selections. Good organic/health aisle also
The deli lady is how outbreaks happen. Went up to the counter and watched her blow her nose and ask what I wanted. I asked her to wash her hands and she gave me a hard time about it, saying she'd already washed them this morning. When I pressed her, she rinsed her hands under water and didn't use soap. I can't believe this lack of hygiene in the food industry is still happening, especially during a pandemic.
We came here for a cake we special ordered for my son's birthday. The staff was very friendly and the cake looked absolutely amazing. Pictures speak for themselves. My son was very excited and loved his cake.
I found paper plates but there was only a set of disposable cutlery available for a much higher price. Not what I'd typically expect from a grocery store. The staff and people are absolutely lovely, though.
One of the better Zehrs in Guelph in my opinion. Always well stocked and very clean.
Great place to get fresh produce, also the joe fresh has great selection!
Okay
This grocery store is super clean and will stocked. I love how everything here is super organized. The staff are very friendly and helpful. They have self check out and everything from a Delhi, ready to go hot foods, produce fresh flowers, gift cards, salt for driveways, windshield washer fluid to Joe fresh branded clothes. They did not have all lanes opened at 930pm on a Wednesday but that's not a big problem because it wasn't super busy. The olive section didnt have a scoop for us to scoop our fresh olives but it wasn't a bug issue because we just used another little dish. The prices are not crazy expensive but are pricier than other places but the quality and service makes much less of a compromise for me. This store is so neat, clean and has super friendly staff they still get 4 stars. The food here looks fresh and high quality. The produce section looked so fresh and organic. I will definitely be going here again to get groceries and would recommend anyone to stop by.
shelves were full and store was clean
You really only ought to come Saturday mornings when they have all the checkout lanes open. Otherwise it is one or two and a massive line up, even later at night.
Went to get 3 thing including 6 beers..only one cash did alchol and 2 ladies with large orders ahead of me..returned to wine beer booth and told to go thru the cash..so angry i put the beer back and drove to a beer store..wont be back zehrs
The guy working behind the counter or fish nd seafood was great.
They do not want to accept money CASH . Shame i will not support this and im will never step into any Zehrs market grocery store every again! Another way of the government to test control on humans. First Mask now Money whats next a vaccine and chips in our bodies. Adios amigo. 3k min spent every month wont be here ever again.
There is literally always something when we come here. May it be gross produce, wrong tags etc....
I always come here. Being able to buy wine and beer makes it so much more convenient to get my grocery shopping done or when I just need to run in for a couple of items. The cashiers are always friendly and quick. My only minor gripe is that I wish that they had more people to bag the groceries, I usually have to do it myself.
Good service. but a little disappointing that all that is available on sale online isn't in store. Anyway service and staff were nice
I use the PC express every week in Woodstock and I’m have to say that I give a five star for these people. The service is excellent, a phone call before your pick up time with any substitutions and also a list of your ordered items. Please continue this service it is wonder
Located at the Fairview mall. Large store with a great selection of grocery as well as the Joe clothing line. You can also purchase beer and wine. Although it is probably my favourite grocery store to shop at, it is on the pricier side compared to the other stores in the city.
Great sales
Love it
The peaches and corn I bought last week were very bad quality and became moldy a couple days after purchasing, I expected better quality from Zehrs.
Great produce
THE STORE HAS LOTS OF SELECATION. FROM FOOD ITEMS TO CLOTHING FOR THE FAMILY. FRIENDLY SERVICE STAFF.
Here on holidays and don't normally shop at Zehrs. Obviously not Walmart prices but I had some great Striploin steaks that were very reasonably priced!
Great store.
We can get any ingredients necessary for our kitchen experiments
Their queuing process is very slow and down an aisle that is almost hidden. The store was very quiet; the queue for the check out line was the only busy part of the store. Once I was moved to the express line up I waited almost 10 mins for 2 customers in front of me. They had what I wanted and for a decent price, but I won't go back to this particular location.
While shopping today, August 15 2020, several employees weren't wearing a face mask. The lady standing two feet from customers while directing them to the cash register could have at least put on a face shield, if medical concerns exist. Sad that our city by-laws aren't getting followed here.
Great clothing shopping and grocery shopping
So many good things can be found in Zehrs. Including delicious foods which I can eat right at the spot at the designated clean and comfortable areas along with cup of fresh coffee any time of the day.
Always fresh
Usually find most of what I need. Would like to request 2 things: 1. Please carry the large boxes of Nabob Bold Midnight Eclipse and 2. Diet rootbeer in cans. Thank you! Store is clean, well managed, fast. People, maintain social distance!
Highest grade premium food products, clothing and pharmaceutical needs and some alcoholic beverages are also sold herr
This is my favourite grocery store. Mainly because of the staff. They are the friendliest and most helpful group of people in any store I have been in . Your prices are a bit high, but you have to pay a bit more for the best.
Friendly and helpful staff
Over priced on organic items. Much cheaper to go to stores that specialize in local and organic items.
Really like their Huggies diapers better then walmart
Got what I wanted for Christmas gifts
Great store!! Tons of variety almost like a Meier!
Nice store but prices are more than other stores. It is a one stop shopping experience.
Overall this is a good store but I'm very fed up with buying their fresh made Caesar salads and having to pick out the brown lettuce on the day we buy it. They are clearly using up older lettuce as it's every time. When I buy from Costco it's perfect every time.
good place for gluten free foods
Great staff
Pricey but wide selection
I went in and grabbed bleach, cereal, and maple syrup. When asked for a bag I responded yes for the bleach only. She repeated what I said and went about packing everything together in one bag. I had a backpack with me for the rest. Also the Express line should not be a five minute wait, open more lines up not just the self checkout and a few other lines.
Employee's need to remember without customers, they have no job. talked to to a few with questions..felt I was bothering them when I needed an answer.
I've all ways shopped at zehrs, great selection of produce and meats. Staff are always very friendly and polite.
Stuff is good and very helpful.
The employees are vary polite and the service is great
Expensive. And it's only getting worse. Checkouts slow. Only a few open.
I Love Zehrs!!!! One stop shopping????
Why am I seeing more and more customers unmasked ???? If this continues I will be shopping elsewhere
My Go-to place for grocery shopping. Good selection of foods that I am looking for. They recently reversed the enterance/exit so if you have to wait, there is protection under the canopy.
Good product
Fantastically expensive. Don't know how they get away with gouging customers so easily.
The price are high . U pick things u need, it cost anout $ 60 or 70 . you come two bags . and u why did spend that much on . you will think twice about it .when u have a bugget you can not go ove that amount.
Almost all my shopping is done at Zehrs. I really like all the President Choice items they have.
Zehr's is a very clean and welcoming store. Always lots of variety in all departments. Specials and clearance items are always a plus! ????????
no beer but good food
“Vicki” who works at the customer service desk should NOT be working in customer service. After waiting in line, she sent me (9 months pregnant with a full cart of groceries) across the store to the Joe Fresh desk to return a few items of clothing. I have returned clothes at the customer service desk before so I was confused? She said that if someone is at the Joe Fresh desk, they are to return the clothes and not her (even though she is capable). I think she’s forgotten what the meaning of customer service really is.
Give zehrs Woodstock 2 out of 10, go to buy their specials and same old story, " we're out, more coming in tomorrow "
Great layout. Hot food section is very good. Excellent customer service. Efficient check out process.
I loved it
I love everything about this store. I find the staff at the deli are not very friendly. It's like your annoying them when you ask a question. They need to improve the customer service at the deli. Everything else about this store is great.
Always a pleasure shopping here
Great hot meals. Very TASTY. The chicken tenders are to die for. Can feed a whole family for $15. Wheel chair accessible. If your looking for those little pizzas made from the bakery, do NOT go to Walmart for those, PLEASE. Spend the extra dollar and get top quality mini pizzas from the bakery, you will thank me later. Throw em in the toaster oven, bingo! Hot and ready, throw some toppings on it, bingo! Custom pizza from home. They keep the store very clean and staff is ready to help when you need it. Also the doughnuts... Should I say more? So GOOD! Your welcome btw. The eclairs! Bite of heaven, I swear.
This is a regular stop for us
Lots of great deals!
Clean and friendly staff, they don't always have what is in the flyer.
Bought a bunch of cheeses for different pizzas that day. One of them had expired almost a month ago.
Honestly got everything you need but I know why families go into debt Canadian Grocery stores need to lower prices like 5.20 for 18eggs like really I can buy 7.5 dozen at Sam's club for 10 American..
Decent
Zehrs has a great selection of pretty much everything. The produce is always fresh. The meat is always great and they either have e everything or can cut it for you. I live the clothing section too the prices are so reasonable especially the sales.
I am sure most people would find this absolutely unacceptable. If you go to the lottery booth and buy a $5 ticket and pay with a $20 bill they will give you $15 back, but if you win $5 on a ticket they will not give you the cash. I would be willing to bet that when the OLG finds out about this they will take issue with it.
Great
Clean and well stocked
Dec. 3rd to the young man with glasses working in the hot deli this morning do not question why I am purchasing a salad from your counter asking for no tomatoes. I'm allergic to tomatoes but still want the salad. It was a simple request to avoid spooning the tomatoes into the container if possible. You were wrong to ask me why buy the salad?
Super friendly cashiers! Fast and efficient too.
Laurie Brekner in the Deli Dept is always so helpful and friendly. Its the only place I buy my deli meat now. Thanks Laurie!!!
Always best deals on fresh seafood picked up 2 live lobsters for only $21!!
Fallowing all safety rules.
A little pricey not too many sales always the same clean good produce beef is fairly pricey good fresh bread and old fashion style Donuts good price
While shopping today July 25 2020 one of the store managers walked out of the meat section without wearing a mask. He was stocking produce. If he has a medical problem with wearing a mask he should at least wear a shield to protect others.
Bigger than the one at the pen centre definitely has more variety of fresh meats, deli, gluten free foods, and etc. My go-to grocery store for sure????.And if you can't find something staff here are always happy to help you find what you are looking for.Plus there is always lots of parking here and fast lines.
Great grocery store to shop at. Always clean and fully stocked!
My preference is to shop at Zehr's but the prices are significantly higher than elsewhere. I thus now limit it to fresh fruits and vegetables along with a few select products.
The music gets annoying (loud and from a different generation) but otherwise it’s a good store. When it gets super busy you are almost in a shopping aisle waiting in line.
This is the only place I really like to shop for groceries in woodstock , but lately it has been disappointing. Not the store itself but the customer service...everyone I talk to doesn't seem to know where anything is in the store, also while using the Uscan I needed assistance with my order but no one was around for 10 minutes, turned out the lady working the Uscans left for break without notifying anyone. I'm not saying don't shop here just be aware that things like this happen.
Nice place to shop Not cheap and you have to bag your own groceries. What has happened to customer service.
Very clean.
Clean
Neat
But on the expensive side but great selection and super fresh.
The service is great and always will be, we have been regular costumers since Zehrs opened in Woodstock
Best selection of the Woodstock grocery stores.
All the rich man's grocery store the place you go if you want quality vegetables
I wish they had a better selection of products and their website was easier to navigate to order online. To find my son's yogurt drinks I had to try "yogurt drinks", yop, drinkable yogurt, and finally found it after a while of searching.
Good experience with grocery orders.
Clean, well-stocked store with friendly staff. Love the kids bonuses like the fruit basket, cookies and the tv during checkout- makes life easier shopping with kids!
Good selections a little bit more money than some other company
Lots of in store help
Kris I'm not impressed you have a sale on Prime Rib Roast Dec 22 to Dec 24. 3 Day sale. I show up at 8:45 am on Dec 23. Your SOLD OUT ! No limit and people hoarded. Who would have guessed that was going to happen. I guess not you ! This is the third time this year I have had this happen to me at your store and all three have been meat products. From now on your flyer will be the first flyer to hit the recycling bin and I'll shop elsewhere
Satisfied
Need more organic products
Picked up flash food on the way through Guelph.
They have high quality fresh produce but it's more pricey than most grocery stores. You can usually find excellent deals on their meat and bakery products that are near expiry which I think is an excellent way to reduce waste since that food would be thrown out if it didn't sell.
Clean, friendly Great clearance section!
Nice olive bar but is pricey
Very good Store a little pricey on some things but overall EXCELLENT SELECTION AND THE DELI SECTION IS TOP NOTCH AS WELL AS THE FRIED CHICKEN SHOP NOW THAT THEY HAVE DISCIPLINED THE ONE COOK OR DISMISSED THAT SAME COOK.
Great grocery store. Any thing you may need.clean.helpfull friendly staff.free cookies and free fruit for the kids.they love the treats
Produce is usually fresh, however the leafy greens are usually wilting when I look through them. The lack of organic greens and the steep price of what organic stuff they do have is quite upsetting. Great staff clean store, it is usually a quick checkout as well.
The store is always clean, the shelves well stocked and the personnel friendly and knowledgeable.
Only store in Woodstock that I can have my twins sit in.
Waiting in check out for over 30 minutes now. 4 pm Dec 1.
Always has what I need
Good store. Be nice if was the the one on Brantford
Nice large grocery store also sells a good variety of Joe Fresh products.
The lean ground beef was on sale i myself went one nite to get some but none. Then next nite none also. It should be available at all times
This Zehrs location is great. It is usually always stocked; besides the one time I need a certain diaper size. Staff are friendly for the most part and the store is pretty clean. The packaged doughnuts are bomb; always fresh tasting and better than Tims.
Great store! Lots of deals and selection of quality products. It's not close to my house but we usually drive the extra distance to get things that you can only find there. It's also in the mall so you can get a lot of other shopping done at the same time. Lots of parking and 3 separate entrances to the store.
Love there products. A little expensive but quality is also really good
Nice stores but really feel they are getting too expensive. Switched to sobers and food bAsics
Bought a dozen donuts from the bakery section at Zehrs. Brought them home as a treat for the family and not one of us could eat them. They were disgusting, old and stale. Extremely disappointed with the lack of quality at this store and I won't be returning.
Great service I like going at night, less busy. To busy during the day for my liking. Clean store, good customer service
Had what I needed. Prices normal
Only place I shop
Wow. What an amazingly nice store. It's large, well lit, has plenty of space, nice staff here, products are all neatly placed, lots of variety and everything is in stock, plenty of ethnic food choices and parking spots outside too. It's spacious and was really enjoyable to shop here. One good thing I really appreciate is that they discounted the prices of vegetables that seemed a little jaded. The other full priced veggies and fruits looked really fresh. I also noticed that other customers seemed quite 'civil' and neat also. Just a good overall vibe at this store which I really enjoyed. I noticed the prices are often a little higher than other grocery stores. That's the reason for the 4-star; otherwise, this store would have be a 5-star. BTW, this store is HUGE. I was also very impressed with the variety of baked goods available. Most of the items I bought today was on sale. Today was my first time here and I only picked up a few items. I will return for a full grocery shopping excursion and see how prices compare.
Pricier, but you can't beat the Joe's clothes and free cookies for the little ones.
Great quality food at a fair price. This location has a joe fresh section. Could be better. Also has optometrist. Wish it was a bigger store but amazing all the same. I also recommend. And always shop Canadian. Definitely a go to if you want to by all Canadian! !
Friendly managers.
Every time I go here there's someone not wearing a mask, often more than one, really disappointed in the management for not dealing with that. No other grocery store I've been to has had this be such a problem.
Great store...very clean
Picked up a couple of things
Sunday 4:50 pm they do not let you in garden centre, saying they are closed.
Friendly staff but RUDE cashiers. Learn to smile and be more welcoming. Dont look at me like you hate me because I am buying your overpriced inflated produce where you have to be a millionaire just to buy your rotting apples.
Not what is to be, I bought once some meat which was roten when I defrosted and when I complained I been told that is is defrosted I cannot receive a refund. The prices are higher then normal, the open fridges are showing signs of luck of maintenance and cleaning. Overall surprisingly bad.
It was very christmasy and well stocked, very sad how much fresh fruit is though!
Why is management not protecting their customers? Staff who are 'exempt' from wearing masks should not be in the aisles on the floor. The staff member we have seen not wearing a mask, not social distancing, and not following the arrows on the aisle floors has already been mentioned in other google reviews so obviously nothing is being done about this (even after an outbreak has occurred in this store). Even if you are exempt from wearing a mask for whatever reason, you are not exempt from all the other rules. They could even be provided with a less restrictive face shield instead. We have also seen several staff members at front counters without masks on as well. Management could easily place these staff members in roles in the back of the store or somewhere where they won't risk the health of customers. Very disappointed and feeling 1-star is generous in this moment.
Awesome place to shop.
Friendly staff,clean store.
Everything you need
Freshest food. Excellent selection
Excellent food and services.
Excellent groceries market
Always have what I'm shopping for.
Always friendly service
Nara is fhe best cashier they have very personable
Went here for donuts. They are half price after 8pm! This is one of the only stores in welland I think to sell fresh fish over ice. I wish bakery tags in the donut section were more accurate. Bakery woman was very nice and helpful. Cashier ugh was acting like a know it all when she was clearly wrong. She charged me full price for the donuts I said to her isn’t is half price. She said no. I told her it’s around 8:30pm and showed her the sticker then she was in disbelief. Over exaggerating. But she apologized and gave me the half off price. She should be more attentive because the sticker is literally giant and takes up the bag.
bread selection was terrible ???? I was looking for whole wheat buns and there was nothing available. Service in the bakery was terrible. The girl didn't much care to help me.
Bakery and wide selection of food
Nice grocery store good selection
They've got everything .
Good quality food
Great service! Good to see they hire young students to work!
Nice
Busy for the long weekend ..... but clean and shelves were full and organized
Prices are a bit high, but great fresh fish and bakery. Their Custom made cakes are beautiful!
Nice store, nice staff. However, still short on bakery items like yeast and flour.
Always find what I am looking for + hidden deals. Great produce. The lady who works self checkout is always friendly and pleasant to deal with ????
The young staff members are polite,helpful and respectful.This to me makes a huge difference when shopping.
This place sells gift cards that don't work, then they won't give you your money back. Good scam!
The fruit trays we're all no good
A little pricey on some things but the selection is good and the shelves generally well stocked.
We were in and out quickly !
Love their click and collect program. My time is worth something. I just order my groceries online. Someone picks my food for me and takes care in doing so. They let me know what substitutes they added. The fee is super cheap ($3-$5) and they're always super polite.
Great store
Honest thoughts of Zehrs of Woodstock: -The store appears to be clean with a large selection of stock, to some they consider the store to be “luxury” as the prices can be high but the products are almost always good quality. Typically has lots of sales and 50% off products. -I’ve noticed is almost all Front End staff (cashiers) are extremely rude to the customers, they clearly do not care about their number one priority, the customer service component. -The Hot Deli has very long waits around lunch and especially dinner time, many times they don’t have a full counter to grab from. Food stops being served around 7 or 8pm. -The Cold Deli has a large variety but the prices can be steep. Staff back there are great unless you’re being served by the older lady staff, they’re rude and ignore you. I’ve seen the young boy back there on his phone and VAPING, don’t know how he’s still working there. Usually appears to only have 1 person working at night so there sometimes is a wait. They stop serving at around 8:50pm. -Meat Dept, usually a big selection in the bunkers. Very hard to track down an employee to serve me at the counter even with the bells they have to ding for service. -Bakery, lots of variety in freshly baked goods and cakes. Young blonde boy (maybe girl?) I met in the afternoon trying to order a cake was extremely rude, definitely does not care about anything involving his job. -Joe Fresh, Nice clothing selection but the manager Kathy is a real B*tch. Extremely rude to customers and employees. Barb is the lady you want to deal with in that department, super sweet. I’ve had multiple problems tracking someone down to open a fitting room for me. Usually clothes on floor when you step into the fitting room. Clothing also can run small. -Self Checkouts are DEBIT CREDIT ONLY, not really convenient when I have 1-2 items and would prefer to pay cash but with them only having 3 tills open and ridiculously long lines I’m forced to either wait forever or use debit for under $10. Overall my experience here has not been top notch. The management seems unapproachable. Hopefully the store manager is aware of my review and will make note of the disrespectful Front End staff (considering you mainly need to deal with them for buying everything) and takes all this to consideration.
Awesome!
Just looking for specials otherwise prices are too high on most items.
Good experience, clean isles, an entire gluten free section for a variety to choose from
A very nice clean store. Excellent variety of food and clothing.. The food prices are quite high on many Items... When an item goes on sale the prices is competitive. Don't just throw items into your cart, check prices
If i need something and other places are closed i will shop there... it's expensive and i can't afford to shop there all the time...
This is just a review on the quality of their fresh flowers (or so they say). Otherwise the store is excellent.
Even by Zehrs poor standards, this store is awful, principally because the staff are truly vile. They are incredibly rude. Do yourself a favour a shop somewhere else.
Great produce department
Products good variety prices comparable tend too have more local products than others. Only down side no price mat hing
This is my favourite grocery store, I have 3 other grocery stores closer to my house and I choose to come to this location. The store is always well stocked, clean, and the staff is so friendly.
I love their fresh salads, sandwiches and fruit platters
I have been a customer of this store since it first opened. I have always been impressed with the customer service. Throughout the pandemic the measures taken by this store are second to none. At the checkout the cashier ensures that the counters are wiped down between each customer. The self serve kiosks are also wiped between customers. I feel safe shopping here. Additionally, the staff is top notch. Always friendly and there to help. I would definitely recommend this store.
Found everything I needed easily. Was a over all good experience
I have shopped at this store for years. Top notch until the last 6 months. Products are mislabeled and mispriced and if you buy 1 item you are charged for 2. I have photos of my grivences but can't upload them to here. I will be personally having a word with Larry ross tomorrow. I suggest you all do the same
Good selection but tends to be expensive
Good service.
It's ok
Clean, well stocked.
It is a bit pricier than superstore or Zehrs Pen Center but the staff is super friendly. The line up to check out can take 20-30 min on weekends right now but once you are woth the cashier it is like there ia no line. I will be online ordering for now and they always do a great job.
Joe Fresh... awesome sales!
Wonderful customer service had everything I needed
Produce is always one day away from being garbage, which wouldn't be too bad except you have to pay more than any other grocery store in St. Catharines for it. Customer service if appalling. Also, if you go on a weekend bring your own cart or basket, or be prepared to wait for someone to give you theirs once they're done shopping.
It's well stocked but staff is a bit snippy
Great zehrs
I have always enjoyed shopping at this store. Their bakery is amazing.
if I could give it a zero I would. Horrible customer service. only one cashier open out of a total of eight. the single cashier was obviously overwhelmed with the 30 people she had lined up. the poor lady was doing her very best and I …
Has everything
Great prices and fast servuce
I have been a customer at this location since it opened (so happy when it opened and I didn't have to drive across town). The staff are awesome, friendly and helpful and I always feel welcome and that they value my business. They have even brought in a few items I have requested. The selection is very good and prices are fair. This is my store!
Called all 4 stores to see if they were open Family Day. All said hours were 7:00 to 11:00. Website said Family Day "MAY" affect hours. All said to stay on the line for a customer service agent. All went back to original message after a minute or so. Still don't know but assumed they were closed. Seems a small thing to leave a proper message or change website to reflect real service.
For an establishment that prides itself on having open lanes, the front ends availability of cashiers is deplorable. Please stop touting excellent customer service if your management won't jump on cash, but instead apologizes and blames subordinate cashiers for calling in sick. It was 930 am and there was one cashier for several customers with large orders. The problem lies within labour hour policies, not with your employees.
Honestly if you have the cash enjoy but god the price is just too high for avg people and anything I would buy their have been removed
The store was not busy when I arrived. The store is well organized though when you wanted to check out.
Produce and meat is good quality. Although the meat selection could be better. But the quality is great
Been going here for over a year. By far my favourite grocery stores ever. Yes, ever. Now, stop moving the honey around because I can never find it.
Busy during peak times, but not too bad for a quick trip. Lots of good food and ample parking.
Clean, friendly service
Well stocked. Following covid criteria. Wide aisles and lots of choice. Friendly, courteous staff.
Good location. But seems more expensive than other grocery stores
Great selection, clean,displays are always changed up, good specials
Nice grocery store. My kids love going there as the bakery gives out a free cookie. I like how they sell Beer as their hours are better than LCBOs. I think all employees should be trained in Smart Serve so you don't have to go to certain checkout lines when purchasing beer.
Prices to high and like all places with unionized staff, they don't give two hours about the customers.
don't like that they use 1 disinfectant cloth for numerous carts!!!
Love this one stop shop!
I am an Instacart shopper and have had multiple issues with the customer service at this location. The first was with my mother; upon asking for assitance finding an item, an employee told her he "can't do her job for her and will need a cut of her earnings" before walking away. Another was today, instructing me to use the employee-operated tills rather than self checkout. Mind you, this may be a requirement by Zehrs and/or Instacart, but in the year I've been shopping for Instacart, not once has anyone told me that was the case. I told her I was sorry and didn't know before she cut me off saying "well, It's been a rule for a year", snubbed me and walked away. There have been other smaller run-ins with employees met with nothing but ignorance or disdain. Do the employees at this location just hate their jobs and/or their lives? Have they not been trained properly regarding basic customer service? Or do they only hire rude and miserable people? Both the Instacart and Zehrs teams are on the same side; we're all trying to provide products and services for the community, especially in these troubling times. I am anxious and reluctant to pick up orders there because of the unimaginably offensive customer service. *UPDATE* - I went back into Zehrs for another order and was going to mention what happened to customer service. The lady who was so rude and snubbed me IS the customer service manager - Vicki. There are many other reviews on here complaining abour her demeanor and courtesy while dealing with customers. I guess this is a bigger problem than I thought, considering the customer service managet has appalling customer service skills.
Yesterday evening I arrived at Zehrs pharmacy at 6:58PM to get my brother's medications. I was denied service because the attendant claimed it was 7:00 and she was closed. According to both their clock and mine it was clearly 2 minutes before the hour. She insisted that I had to return this morning at 9:00. The service was discourteous and unprofessional. My brother is a kidney transplant recipient and on disability. His meds are vital, which the pharmacy should have known.
Nice clean store
Lots of variety and u receive points
Convenient location, carries all products/brands you’d want, considerably more expensive than Superstore though. Alternative grocery stores aren’t too far away either so worth it if you’re already at the plaza for something else.
Your cash manager is horrible. I've watched her yell at the employees for years now. I complained to the store manager but it's like he knows and doesn't care. What kind and of company allows this? Staff are always friendly.
Clean but always over priced.
This is one of two full feature Zehrs locations in Guelph. There is ample attention given to almost all areas of the store with fair balance given to national brands vs the Presidents Choice or other in house brands. The store is well stocked at all times and offers the new Click and Collect service.
Clean, good produce. A little pricey
Nice and clean store. Really fresh produce. If the run out of on sale items they will give you rain checks ????
The store looked nice walking in. Unfortunately when I was shopping in the fresh food area the selection was very minimal and was severely picked over. …
I was the lucky recipient of the Surprise and Delight promotion today. My cashier Kathy Y was terrific!
Great selection of food. Friendly staff and doing a great job with enforcing social distancing.
Got a few groceries but bought a new dress. Its super comfy like a long sweater. Got on sale for under $30.
High prices. Very distant staff.
I like Zehrs; especially for the apple fritter donuts made onsite and the Baxter loaf cakes - Pumpkin Pepita Loaf is to die for. I have one in the fridge for dessert tonight. All of the house-brand Farmer's Market pastries are great. FM oatmeal chocolate chip cookies are mmmmmmmm. President's Choice Buffalo style medium wings are the only store-bought wings I will eat. Very tasty and better than big brand-name frozen wings. Bock bock yummy! I just tried No Name Bacon Cheddar flavour potato chips. Yum, yum, yummy!
Went to pay for a roasted chicken at the deli, waited over 10 minutes and left. Itd be something if nobody was there to help me, but there was. Some disgruntled old bat who sat there and complained to her coworker how hard working at a grocery store is. Then proceeds to help two other people at the far end of the deli who showed up after I did. Ridiculous. Only go here if you like being served by lazy incompetent staff.
Nice big store lots of selection. Large Joe Fresh area also.
Love my zehrs
Very friendly people selling fresh food
There is something for everyone. We'll organized store. Quickly in & quickly out.
They have fresh produce and their cooked chickens and meal deals are very good.
Loblaws like store.
Good selection
Our favourite store. Clean, lots of variety, staff are almost always friendly and often go above and beyond to help. They markdown stuff that is close to expiring to reduce food waste too which is awesome for my wallet and the planet. Sure, you can get groceries cheaper elsewhere but we have come to mostly shop at Zehrs now
No Line up to get in on Mothers Day afternoon, that was nice! After I entered the store on the left there were 2 people wiping out green carry baskets. 150 of them. I asked which one I could take to use. None of them was the response. Carts are Outside was the reply. So why aren’t the carry baskets that can be used there at the front entrance. Would make life a bit easier. None to be found Fumbled with my purchase throughout the store. It doesn’t need to be so difficult c mon People!!
Big.variety of everything you need
Normal zehrs grocery store. Expensive but they have more selection than any other grocery store in town. Staff is very kind and the store is clean and welcoming.
I know the store so it's easy to shop there. The staff are very friendly. The produce is always fresh.
Unfortunately several staff members without masks. Including the self checkout. Disappointed. Carts are no longer being cleaned for customers.
Great store the produce is always good and everything is organized. The only thing with this store is pay attention to sale items and promotions I have been charged regular price a number of times on many sale items.
I am normally pleased with the fresh produce, meat, and bread. But yesterday I bought a fresh Black Forest Cake for $25 at the bakery. The cake was tasteless, and the advertised cherry filling was better described as a ”trace” of filling...it became a game to see if anyone could actually find any filling. Black Forest is my mother’s favourite cake. Her 85th birthday was yesterday. Her birthday cake was not much of a celebration.
Products are pretty good it seems staff really don't want to be there
Good weekly sales. Tons of stock. Very nice staff.
An employee of yours came to my place of employment recently and was extremely rude to my coworkers and I for no reason. I shop at this Zehrs all the time and recognized this employee, and she was still in her Zehrs uniform during this interaction. We are all working so hard during these unprecedented times and to be treated so poorly by someone who also works in retail is disgusting. At least take off your work uniform before you choose to treat people so poorly. I sure hope when you are work customers don’t treat you the way you have treated my coworkers and I.
This place is horrible. Never have my meds on time, not professional and ignore people.
Good place to shop but things are pricey
It was stupid, not waiting in a out door line up for groceries.
Huge store, superstore, with lots of variety. Great natural and special diet section. Wine store, pharmacy, clothing and deli.
We always order from Zehrs PC Express and they are always great at getting us what we need and there are very rarely any issues with the produce and other items that they pick for us. Yesterday, there was a system issue that caused a quite a few items on our online order to be missed. We called the store and they were so apologetic and were quick to get the rest of our order prepared for us. They went above and beyond when they gave us an entire hot chicken and a container of cooked scalloped potatoes. They also wrote us a nice card apologizing for the issue. We know system issues can be unavoidable and mistakes happen, they truly know how to make a great customer experience!
Specials were pretty on some of the items i frequenly buy. It a very clean grocery store pleasant to shop. Displays are well replenished.
Good prices.
One of the best grocery stores in town. Although a bit pricey compared to others.
Staff is helpful and prices are good. However if something is on sale, two for $5, they are not $2.50 each, but are more when individual purchased
Always a good assortment of goods, although it is an expensive grocery store, you will find items that are not in many other outlets.
I love shopping at zehrs its always clean and fresh fruit and vegetables and great service
Came for some donut croissants but they didn't have any.
Yes they can be pricey and sometimes hectic but I've shopped there since moving to Woodstock (17+ yrs now) and I'm happy with them. All these negative reviews make me wonder; if you don't like them so much; why do you keep shopping there? I'm not condoning poor behaviour but working in the 'customer service' industry is not a glamorous job as customers can sometimes be rude and belligerent . . . everyone has bad days, maybe we'd be best to remember that the staff are also human beings who like to be treated as such.
It's clean and very organised.New self service is always sanitized after each customer use
Big, clean grocery store with a great selection. You won't get as good of prices here as a Walmart or Food Basics but the selection and quality is why you shop here
good prices and good products
Best grocery store for vegetables and fruits
Everything is very fresh in the store. Prices on some items are much higher then other stores. Best fish selection of all the stores in town though.
Very organized and safe.
The place is far too cold I won't go back there till the air conditionings turned off
Zehrs is perfect! I love that they are open at 7am, I go there many mornings after the gym to pick up random things that we may run out of and need for our morning rush with the kids
First of all I have to say that I love this store and always have had great customer service.. Saying that I have had a couple of things that have bothered me. The deli lady does not wear gloves when handing food. She also has terrible customer service.This has happened twice. Very gross. Another time I had a very rude cashier I thought well maybe she's having a bad day. Everybody does but then I had her again and again she was rude and seemed annoyed with me. Like I said my experience there is usually great but how they can keep staff that have terrible customer service is beyond me.
As usual always a great shopping experience very helpful and friendly cashiers
Good place to buy day 2 day items
Nice
Open for business, well stocked, courteous helpful staff, masks required to enter store
Veggies are not grade A with high prices.
Great customer service and great stuff on sale. The manager is also very good. Never once had a bad experience going here.
Poor customer service here. Switched to Sobeys and you should too. Better quality products at Sobeys and also better customer service.
The meat is absolutely disgusting! It’s sour and smells horrid! I literally just bought this but obviously not worth my time to return it. ????
I live buy it it's convinent the sales are amazing
Weekly deals and lots of options including ready to eat meals
Expensive grocery store, but takes optimum points. Selection is good and you can find good deals.
I bought a fall plant . I feed it every day water just died. Don't buy plants there
Everything u need however grocery shopping these days you need a second job. Especially shopping here.
Overly expensive and lack of service.
Big store lots of healthy options
Hello, I am writing to you regarding one of your employees at the above location. Too often we, as customers, forget to commend exemplary service as we only tend to contact customer service when we are upset with a product or service. I realise this and, as such, am writing to say how much I appreciate staff like Brenda L. who is always courteous, friendly, helpful and warm while also being efficient and knowledgeable. And, she is so very patient. I have never seen her lose her patience with customers or with other staff. She is collegial and helpful with her co-workers. I do not know how she does it - the pressures on your front line staff are considerable and, perhaps, that is the industry itself nowadays, but Brenda continues to present a very human and likeable presence at the cash registers despite this. I hope you will pass on this message not only to her but also to her manager at the store, Larry Antonio.
Very expensive products and team member were rude. Not all of them but, looks like them don't like inmigrants, for example the member attending the flowers area
Good selection and clean store
It was easy to find items. Also the tellers were quick and painless. Overall I had a wonderful experience.
Clean store, great products. Prices steep and you have to watch the best before dates.
I love the low carb and gluten free options zebra always has what I need. Overall I dont do all my shopping here because of pricing but I would buy my meat from their butcher shop any day because of the amazing quality.
Very poor customer service from all levels. Inadequate selections. Cashing out lines very long and usually without bagging person. My experiences have taught me the cause of these problems are almost always from top down management.
Nice clean place to shop
Constantly seeing expired or nearly expired products. Produce is less than desirable. A lot of products not restocked. Bagels and other baked goods stale. Been getting worse over the last year. Will not being going back unless I absolutely have too.
The Zehrs at Fairview Mall in St Catharines, is a good sized store with all amenities necessary for family living. The store is clean, the staff are friendly and professional, and the aisles are wide to safely pass others. The aisles are a bit narrower in the pharmacy area. The produce is fresh and properly blocked and faced. Proper security was found there, though not in your face. I have given this store 4 stars as it was very difficult for me to find bread. As it turns out, after a lot of walking, I found the Bakery Dept. in a corner of the store, with a nice large label, near the fridges and freezers. I would certainly go shopping there again. So should you!
Good store, great selection, always overpriced.
I do like the variety that zehrs offers although their prices are a bit inflated
I WAS THERE YESTERDAY. HUGE LINES TO CHECK OUT. NOT IMPRESSED .I live in Grimsby I will never shop at this store again. There express self check out was out of service.ONLY 2 CASH REGISTERS WORKING . THEY WERE TRYING RE BOOT IT WAS A JOKE. Q WE WAITED OVER 15 MINUTES I LINE. MANAGEMENT YOU NEED MORE CASHIERS. I USUALLY SHOP AT FORTIONS IN DOWNTOWN OAKVILLE. I HAVE NEVER WAITED MORE THEN 5 MINUTES IN LINE,EVEN IN THE HEIGHT OF THE VIRUS, I HAVE BEEN IN RETAIL ALL MY LIFE. I SUGGEST YOUR MANGERS HIRE OR TRAIN YOUR STAFF BETTER. BUT DO SOMETHING IT WAS A CHIT SHOW YESTERDAY AFTERNOON IN YOUR STORE. NEVER HAPPEN AT A FORTIONS OR A SUPER STORES. NEVER AGAIN I WILL SHOP AT YOUR STORE.
Nice clean store with lots of choices for shopping
Excellent Zehrs location. Staff is friendly and knowledgeable. Shelves are always fully stocked.
Has everything you need and good staff.
Great selection and always have the sales there,not sold out the day the sale starts
I have to give five stars to Stewart in produce what an amazing young man.. Thank you so much for all you're help with my purchase of fruit baskets... Happy holidays to all Zehrs staff Thanks for making my shopping experience safe.
Some of the priveleged younger employees who work here love to stand around, socialize, and give judgy looks to customers rather than work hard and be helpful. They could learn a thing or two from the people who work at the No Frills on Silvercreek.
Peaceful
Vast selection but some seemingly inflated pices
Great variety.
Best grocery store in town, good meat, good produce, decent prices. Bakery could be better
They need to enforce people to do ther job someone comes in with no mask they ask to leave
Have often had rude cashiers. They frequently run out of specials. The pharmacy is great though.
Pretty good little pricey
Store is usually very clean and organized. Staff are friendly. It is a premium line of grocery stores so the prices reflect that. That being said they do have a bit of a wider selection of some products but the price is usually enough to keep me from doing my shopping here exclusively.
Good place, clean and they always have what i need
Excellent store. Clean, well organized and food is always fresh. Great job!
Nice big store. Huge selection and I just love the fresh salad bar. And absolutely the best flower selection.
Lots of parking, usually not overly busy and shelves are well stocked and the isles are clean. More variety in this store than in some other Zehrs that I've been to.
For the most part this is a great grocery store. Produce is abundant and in line price wise with the other chains. They rarely don't have what I need in every department....except chicken breast! I do my shopping here every week and only occasionally will they have a good selection of boneless skinless chicken breast. Sometimes what is there looks sketchy and I'm not paying those prices for gross looking chicken. I am not sure if this is just a stocking issue or they are really our of chicken but I can't find anyone to ask. Depending on the day of the week you may have to wait for some time in line as they'll only have one cash open but I find all the cashiers pleasant and good at their jobs.
Friendly staff with good knowledge of the store.They make all ages feel comfortable with the shopping experience.
Always fresh produce Most of the time good sales!
I went to grab some fresh donuts today and there was mold on the bottom of my donut...I threw the box out! I’m extremely disappointed that the bakery dept boxed expired donuts for customer consumption
Was just in store, good selection but disappointed to see 2 cashiers without masks. Covid numbers are on the rise again and many elderly people shop at this location, safety should continue to be the stores top priority
Good clean store. Great discounted sections. Amazing stock! Friendly informative staff ☺
Classy clean and trendy...
We have been loyal customers of this Zehrs location for as long as it has been open. Encounters with the staff are usually positive and we have never really had cause for compliant. We have been keenly aware during this horrible time that there is consistantly, a young employee, in the bakery that does not wear a mask . She is visable on the front line, and is serving customers. This was making us extremly uncomfortable. Finally today I asked to speak with the store manager, Kris. When bringing forth my concerns, he told me that the employee has an exemption, and that taking action would infringe on her human rights. I suggested that perhaps she should not be serving customers, as I witnessed today, handing a lady a loaf a bread, NOT social distancing. She was also not distanced from her co workers! Kris said he could speak to her about distancing, but he was quite dismissive and didn't seem to appreciate my concern or the seiousness of the situation. He told me that Public Health does regualr inspections and they are working within the guidelines. I feel the public and our vunerable population deserve better than this, and their right to remain COVID free is just as valid. I received no response when I asked if perhaps this employee could work in the back, or at the very least not have direct customer interaction. While labour laws (WSPS) are not as clear regarding masks they are very clear and take a hard stand on social distancing. This employee in her present position can not do this. I am going to follow up with Public Health with my concerns.
Have alot of local grocery stores near by but Zehrs always has what we need and has great staff. Orders can be high if you don't watch for sales though.
Product quality goes down significant in the last few years.
Fresh fruit and veggies. So much to choose from. Fast checkout.
High end grocery store with prices to match but I trust my produce to be much better here. Lots of pc items and joe fresh selection. Big store very well laid out. Parking is always busy.
Unfortunately, this Zehers really disappointed me last night with their lack of customer service. Only one cashier on. Line up 4 deep. Then the cashier could not sell beer... Very disappointed in the lack of customer care. The line up was extremely long but no other check out ever go opened. It was a Saturday night around 7:30 pm.
Always clean and stocked! Love the self checkout.
A little pricier than other grocery stores but staff are great and the store is always very tidy and has everything you need.
Good choices but prices are more than other places.
Keeping the higher standards for retail. Thanks Zhers, shop here if you want customer service that cares.
Spacious, nice ambience and good quality foodstuffs.
Cashier was not pleasant with all customers. Honestly she in her 50's I'd guess. I honestly believed she profiles customers. It didn't matter how pleasant a customer was, she either went all out or didn't acknowledge the customer. I watched her go through 6-7 of us and 1 was properly addressed. This isn't a one time thing, this is why I'm commenting.
It's easily accessible and I was able to buy some warm clothings and vegetables. I loved the variety of choices of clothings available at different prices depending on budgets.
I dont mind Zehrs wr get there chicken dinners... I dont like they uped the price of the dinner and subtractes food from ir but still go.... This is the only reason i go here otherwise its just too expansive.. but thats imo
Staff are always friendly and helpful.
not the place to go to on the weekend if you don't wanna spend a long time checking out their express is not open customer service will no longer check you out even if it just a few items their self checkout the line is long there and it does not accept cash
Plenty of parking, spacious and clean. I wish they had more variety of milk, like goat or non-homogenized.
Good products but service suffers everytime I go in always end up waiting in mile long line to pay due too poor staffing and not enough checkouts open to accommodate customers
Went there for a quick Joe Fresh stop. They have no men's section.
As normal carries stuff I can't get anywhere else but for a price! Clean store, lots of variety and helpful friendly staff.
drove by today at 10:40 am a lineup of people to the end of wall, not seeing any social distancing . Come on Zehr's and Shoppers wake up !,
Cashiers are rude and unpleasant. They ruined the shopping experience. Miserable people. Clearly they hate their jobs. Unsanitary using the same gloves. Thank you now I have 20 previous customers bacteria all over my groceries. Even asked the rude cashier if he ever changed his gloves and he said no. What a disgusting experience. Sure won't be returning.
I was there in the evening prior to closing Start with basically empty end They have a great deal on prime rib
Some good sales but prices are a little high. However the produce is better than average and the meat and seafood selection is above average. Store is always clean and well stocked and the checkout line is quick with friendly staff.
I was in the other day and I had one of the most annoy cashiers. She went on and on about her children and how she likes to knit and how its her son's birthday on Friday and blah blah blah blah. I don't think that cashier's need to share personal information with the customers as truly I do not care and it slows the line down. A suggestion would be to train your cashiers to not engage in a conversation with every customer about their life and speed up the lines.
Good bakery
I go there for certain things.. always find I'm spend more time in here than I do other supermarkets, and like others.. watch the flyer for weekly deals.
Always find what I want and a bit more!
Love the Joe fresh clothing and the meat counter is always well stocked with fresh cuts
It's a well rounded grocery store
Great place
My bread &butter
Typical grocery store. Clean and good selection but pricier than most.
Best Zhres ive ever been to. Organic food is super fresh and the store manager Larry Antonio is an absolute sweetheart! Never met such a kind hearted soul. Bless his heart. He's what makes this store successful 100%
Nice place to shop
Has a deli fresh fish butcher shop some clothing pet food groceries and a bakery
Great store. Found some beautiful flowers.
This review is for food/deli department/ On May 08,2021 we purchased an Alfredo- chicken panini, on the container, the instruction label says put in in the oven for 20 minutes. I followed the instruction and after 10 minutes I smelled rubber burning, the container was melted. My wife took it back to the store and spoke to the deli supervisor, and guess what, they put wrong instruction label, and the supervisor rudely said mistake happen, that is it? mistakes happen? no idea what a disaster could be happened? You are responsible for public safety , adding poison to the food is like put food in a flammable toxic container. What a negligence and incompetency, I will call the head office to stop happening for the others
Nice and clean
Zehrs was a 4-5 star up till 4 weeks ago. What happened?? The arrows are put on the floor for a reason. Why should shoppers follow them when the employee's don't. All kinds of people coming in the exit..stand in line like everyone else!! Zehrs needs to get control of this and take this virus serious..
Good shopping
Shopped Friday 20 \17. Bought some strip loin family pack steaks. 6.99 on. Probably the worst steaks we've ever had we still have two left and I'm going to end up throwing them in the garbage the quality of them was worse than the No-Frills and Basics put together and yet there are advertising them as a triple AAA. I would like to find the inspector or the person that labeled these as a trip AAA because they're garbage. I know my quality of steaks and if I go to Sobeys and by the Aspen Ridge or even there AAA Black Angus I can literally cut them with a fork and the ones I bought at Zehrs I need an electric chainsaw to get through them. It ruined our supper and when I called I got a young kid on the phone course no manager insight. instead of me bringing them back and making an issue and having to explain to some girl to customer service and then having to make a big deal I'll wear the $22 I paid for the family pack and I'll just never shop there again
I wanted to buy wine on a Monday night and the liquor stores are closed in Mondays, but the wine store at Zhers was open!
Always clean and friendly staff
Fell flat on my butt at the entrance because it was raining outside and someone brought in shopping carts that left water. Should have mopped it up or at least put a wet floor sign, not a great start to my day
I get there is a virus. Can you please not hide your line up all the way back to your freezers. I go in to get chicken taters etc, then go to a cash register to pay and get informed the lines at the back. Had I have seen the line out front I would have went to kfc. I wanted to leave all the salads and 18 pieces of chicken right in the isle, but my mom was with me . So needless to say a hour in line to get to a person that says cash or debit what does that matter you have a cash register and a debit machine. Dinner was cold onion rings where disgusting. That was a waste of 30.00
Clean store...helpful employees...courteous checkes....
Clean store, well stocked and friendly staff!
Felt like some fall of the bone wings
Always some sales on.the barkery donuts are the best great selection of cakes
The teller not only let me off the 20 cents that I was short but also gave me 2 dollars change back!
Awesome selection and very friendly staff, always ask how i am and overall great shopping experience.
Poor inventory control ,lacks service ,long lines to cash out
The store, itself is good and we shop here regularly, however the pharmacy is absolutely horrendous. We've consistently encountered long wait times and long wait times where they said our prescriptions will be done 4 hours later (or days later) and have come to pick it up at the designated time and it's still not ready. The last straw is when we had to pick up my mother's prescription today (she needed it desperately) and waited the hour they asked. When we picked it up, they were unable to fill it because they didn't have any in stock. No call to let us know, nothing. The inconvenience and lack of sensitivity to people who rely on these medications is unreal. Sorry Zehrs, you need to get your pharmacy's act together.
Bright clean and friendly staff
Always busy no matter whend you go. The lanes are never Opending but huge lines waiting to check out. The hot deli is delicious though so it makes up for the wait.
Love to shop there with fresh food
Good selection
Great selection of produce. Staff Very pleasant and helpful.
If they didn't have a wine shop I would knock off a star or two because the food is overpriced BUT they do have a good selection of fresh produce.
Good place for groceries very clean. Only concern they do not match the price with other stores flyers. And there vegetables and dairy sections are expensive then other stores.
Nice clean store-well stocked and will Shop here again!
My favorite grocery store
Lovely girl at the checkout!! Very friendly and personable wish I got her name!! The store is good, lots of specialty stuff but some items much cheaper at no frills!!
I changed to this pharmacy when I moved and it was my first time filling a prescription through them. They gave me the incorrect one and would not exchange it for the correct one unless I paid for two prescriptions
Good
Zehrs was a great store , now it is no different than any other. Poor overall Management . I do still shop there but not on a regular basis.
Expensive but choices
Great selection of "alternative" groceries. Prices are quite high, but it's a one stop shop if you live an alternative lifestyle.
Good selection high prices
I mean, it's a grocery store. I like it because it's so close to home. And it's not so big it's intimidating
Just perfect, everything I needed at good price
You can't go wrong with zehrs always as fresh produce
Very good
Expensive
Nice decor and clean but that results in prices being a little higher than other places to pay for the decor. Variety seemed to be average for such a large store. Although part of the PC group of stores they do not price match but still accept PC points as payment.
Bananas
Good directions, social distancing and public health guidelines being followed and very helpful and friendly staff every time I'm there
Nice big clean store with lots of selection, Lots of cashier's on hand to serve you.
I find the Zehrs on Paisley and Elmira in Guelph very caring and friendly. The one on Eramosa may need help with their unfriendly staff. I will not shop there.
Zehrs as a great lunch selection. Its good to the last piece
Clean friendly atmosphere. Large produce area and Bakery on site. Deli and hot foods available. Eating area outside store for eating takeout food.
Pretty clean and well organized, like other reviewers have said! But I also agree that the staff could be better supervised/trained. A staff member was pretty rude to me last week when I moved forward to help bag my groceries. I was supposed to stand on the "X" while waiting for checkout...except no one told me. Totally understand that this is a stressful and scary time, but please be kind!!
Too big. Hard to find anything.
First off yes store is clean and well organized...overpriced? Hell yes. Joe fresh part...clothing? Forget it...woman don't say Hi they don't offer to help...been like this far as I can remember they act like your bothering them. Self check outs? Forget it. Machine started saying a customer service person would be over...10 mins later nada. I had to gather all up wait in line and the cashier when I told her could of cared less. Had a special cake ordered as well here they made it a week earlier than asked...never even bothered to call...on day of my sons bday guess what? No cake. Unreal I prefer sobeys...foodbasic stores.
Clean, better selection and layout than most grocery stores.
Massive! Great parking. Awesome selection on fresh produce.self checkout to.
Their implementation of covid-19 safety measures are a disaster. Avoiding this place until they figure out a better system. Just very inefficient and there's easier places to shop at within walking distance.
Great grocery store with good discounts, and a wide variety of products (from original corn tortillas to gluten free and dairy free products)!
Always friendly staff and prices can be either really good or really bad.
Nice modern clean store.
Clean Bright Love shopping here Lots of 50% off deals
This is the stater of the Dairy department! What happened to the quality?
High prices, discourage the use of cash, slow service.
Good deals bakery is unreal
Good..staff was friendly
I have been shopping at this store for 19 years and like Zehrs. It's clean, well stocked, good for points, very good customer service and friendly. Two problems. I don't agree with them stocking Joe Fresh as the clothes are still manufactured in Bangladesh. Evidently Zehrs never made an attempt to discontinue third world countries as a place to make and import their clothing line. Secondly, very expensive . However it's too inconvenient for me to change stores and after 19 years and my age, it would be impossible for me to switch now.
On 15th Dec, I bought Sea-bream, a variety of fish from the stall and requested the girl standing in the counter to cut the fish into pieces. I was shocked to find (when I reached home) that she literally shredded the fish while cutting. If they do not offer the service of cutting the fish, they could have simply told me instead of ruining what I bought. Also, if they do offer the service, then, please use sharp knives and appoint people who know to do their job. - a dissatisfied customer
BIG, bright and very clean. A HUGE selection to choose from and very fresh. Also includes a little wine nook....one-stop shop.????
Zehrs is a "higher end" grocery store. You pay the price by shopping here. However on multiple occasions the prices don't match the quality. I have purchased grossly "frost bitten" foods (Which you wouldn't know till you got home) so I will give them that. But when the produce sucks or lasts a day that is a bit ridiculous. Just recently bought a bagged Caesar with expiry Nov 23 brought it home and it had to be thrown out because it was brown. Wasteful and expensive! Also they are very sneaky with their "sale" prices. Things are mislabeled a ton and when you call them out...its the customer that's lying. Buyer Beware Here!!
Have shopped there for years.. closely monitor the number of customers in store during this pandemic...well done Zehrs.
My issue is more with the pharmacy. Irregular billing and unable or unwilling to answer questions about price increases . I had a prescription that had a dramatic price increase , they blamed the insurance provider which I have found to be false . I have moved to another pharmacy that did answer my questions .
Very clean store. Great variety of foods, particularly fresh fruits and vegetables.
Do not do regular grocery shopping here because they are expensive. I do live close so I often pop in to pick up this or that. I go to the customer service department a lot to get lottery tickets. I find it most times extremely busy. Between customers buying tickets, smokes, newspaper and dealing with returns there is sometimes a long wait. Staff is friendly.
When I arrived at Zehrs this afternoon I was a little surprised to see a lineup at the door. I just needed one item for a senior but, I figure I would just have to wait in line like every one else. Luckily, the line went quickly and we were well entertained by a staff person sterilizing the grocery carts and offering them to the shoppers. He was wearing a funny mask with a great big smile on it and he made us all laugh. A great way to enter a store! People all were wearing their masks and politely trying to stay 6 feet apart. When the kind butcher cut a roast for me I went directly to the lineup for checkout. Two very nice ladies saw that I only had the 1 item and they generously let me go to the front of the line. I'm so proud of Welland during this Covid time. Most are trying their best to be diligent in taking precautions when they have to go out.
Be aware busy on weekends but management is attentive and even handed out treats during holiday long line ups! Friendly staff and fresh produce make it worth the trip.
Helpful staff. Great selection of produce. Prices can be a bit high.
Favorite place for groceries
Very organized compared to other stores. You are able to know where some product is just by looking at the big posters. Really helpful ????
Expensive, but they have the best produce of all the grocery stores in Woodstock.