Here you have the feddbacks of real people like you who are buying the products and services of Browns' Chevrolet Buick GMC Ltd (Butcher Shop) around Dawson Creek area (Canada).
Currently the firm gets a rating of 4.6 out of 5 and the rating is based on 127 reviews.
You may have noticed that it has an average rating is almost the top, and it is based on a large number of reviews, so we may think that the score is quite credible. If people have bothered to value when they've done well with the business, is that it works.
As you know, we do not usually stop to place scores when these are good and we usually do it only if we've had a problem or issue...
This Butcher Shop belongs to the category of Car dealer.
I can’t say enough good things! Mark was phenomenal at finding me something that not only fit my needs, but also something that I absolutely love! The entire process was smooth and easy. All of my questions were answered quickly and in depth. Lee in the finance department was tremendous to deal with, and explained everything thoroughly! I would highly recommend!!!
Nice friendly ppl
My recent experience with Browns Chev Olds was awesome. The warranty work was done before I knew it, 2 days instead of 2 weeks. They are above reproach and are very courteous!
Very very happy with the service here! Big shout out to Rod and Kass. Super friendly staff and very accommodating! I was in a bind and ended up with vehicle troubles in the middle of a long trip. They had fit me in as quick as they could and had me back on the road in no time! Thanks so much!
The service department is slow and overbooked much the same as other garages. Not impressed that there are no loaner vehicles available while waiting so long for service after just purchasing a vehicle and driving 5hrs each way.
Always a pleasure
Best customer service that I have experienced in any establishment.
Morgan the receptionist just has this smile that says 'Buy a new vehicle today you won't regret it!' So I will be back thanks to Morgan.
Great people great service and just an all around wonderful place to deal
Very pleasant and helpful
When spending big money on a vehicle I appreciate the honest answers from Kelly Jarvis one of the sales guys , I reccomend him and his world class service.
I was going through Dawson while on my way back home to FSJ and Zach in the service department helped me out a ton! Shortly outside of Pouce I got a slow leak, and he ensured that I was in and out of there in a matter of 45 minutes. Go to see him for anything you ever need!
Brian i love your video....only you fly with your bow tie!
We had great service. We went in with some question about trading our truck in for 0 per cent rate and they made it happen. They even brought the truck we wanted in from another dealership from southern Alberta.
Jenn is an awesome service advisor, always great to deal with her. She tries her best to accommodate getting your vehicle in and out . Great people at Brown's !!
Overall just a great experience!
The girls at the service counter are very friendly , informative and helpful
Have to say, only went in because of how highly rated this business is. And I wasn’t dissapointed! I have yet to get work done here, but Miss Becca, I think her name was, sure convinced me to comeback! Amazing customer service, friendly, and nothing but a sweetheart, she’s the reason I’ll start goin to Browns! Amazing!
I've purchased two vehicles from Browns in the last 6 years and have had amazing service both times, as well as all the years in between. The first time around I purchased a used SUV that was originally an employees vehicle (Lee!) and it was pristine. It came with a second set of tires which were accidentally lost... but they were quickly replaced without question. The second time around I worked with Brian the bow tie guy and he was awesome. I waffled a lot and struggled to find something in my budget, and never once did I feel pressured, or ignored, while I hmm'd and haw'd over making a purchase. The biggest deal breaker for me is if someone is pushy, which is why I choose Browns for my car needs. I loved my old SUV and I love my new SUV and I'll continue to recommend Browns to every one I know.
I use Brown's for most all of my regular service on my vehicle. Technicians always look for any leaks or maintenance needed. I am always pleased to have a 13 year old vehicle that is reliable.
Great dealership, would definitely recommend.
Large selection of new and used vehicles in the Dawson Creek area. Staff is friendly and knowledgable about the vehicles and services offered.
Nice people and free coffee
The staff are all very friendly ,and the girls at the service counter are wonderful they are all very knowledgeable and professional
Krystina is helpful and friendly and always willing to go the extra mile.
Have always got service the same day. Great service team!
I have been dealing with Browns for over 12 years now and they always make it an excellent experience.
I always love how positive Browns is, they always make me feel at home.
Always feel welcome at Browns' and the staff are great! I'll be calling Jordan for my next truck!
The Coffee is the Best in town..
The staff at browns Chevrolet are always friendly and ready to help! Everyone in the service department are always welcoming and makes you feel like family Have to give a shoutout to my girl Stephanie Honeybourn! She plays a huge role in the parts department and always has a beautiful smile on her face. If you ever need a part giver a call! Keep up the good work browns! Till next time
Friendly staff, easy to make an appointment, very willing to accommodate.
Always friendly, always happy to help!
J.P & Mark were awesome. Check them out if you're in the market for a Chev.
Friendly service.
Great service
Coming through town to start on the ALCAN and we needed a battery replaced. This dealer knocked it out in 30 minutes. Incredible customer service!
Ive been searching for a new SUV for the wife and i couldnt think of a better place to look than Brown's GM. I had questions and concerns about safety ratings along with extended warranties. Jordan Fines was able to answer every concern with the proper knowledge! My next purchase will be from jordan @ Browns!!
I recently took my wife's car in for an oil change and the good people at browns gave me a lift to and from, charged me fair and did business with me while smiling. I appreciate the service, would definitely recommend.
Recall repair was completed earlier than expected. Great work by all!
great staff and salesmen.
Becca Holovaci at Brown's is best by far broooooooo
I had a great experience with chevrolet company in Dawson Creek. Terry and sheldon are the two guys helped me through out the whole process. They have a great customer service skills along with great knowledge. They did not put pressure, didn’t feel rushed. Very trustworthy. All i can say is they are professional and polite salesperson.
I bought my Camaro from Gary 3 years ago. Great place and great staff. this is the most welcoming dealership I have been in. thank you
Awesome service from Kenny Brown!!
Got our flat tire changed and repaired in under 30 min
Great staff from front desk reception to sales team. Very personable and knowledgable. Great service.
The customer service I received was fantastic. Thank you for fixing my truck so fast. Sincerely, Mike
Rebekah Holovaci in service is one of the most knowledgeable and friendly service advisors at browns. She does her job well and always makes the experience a stress free and pleasant one! I would definitely recommend her to anyone going to get their vehicle serviced!
Me and my spouse recently went to Chevy to trade our car in for a suv . We dealt with Neil the sales manager I believe . He was amazing got us into what we wanted . And I couldn’t be happier . So far my best experience buying a new vehicle . Keep up the great work Chevy browns and thanks so much for my new terrain !
Georg Waller is an amazing mechanic.
Both times I’ve come in for warranty oil change it was unannounced, but they still found a way to fit me in as I work quite a ways from town. Great customer service. Very friendly. They have good system at this dealership and I’ll be returning
Great experience with Sales as well as parts and service. in and out with the truck i wanted accessories installed and all at a discount in a few hours!
The only reason for a star is because I dealt with a great sales rep when I was searching for a vehicle. However, the auto service department here was by far the worst I have ever experiences. I made complaints, which fell on deaf ears. Negative 5 stars for that. This is based on three separate experiences with the service department.
Great service! Krystina is a doll to deal with, I would feel comfortable sending friends & family here for sure. :) Keep up the good work!
The Personnel is "great" sales guys are awesome they like to do deals. Great place to buy a vehicle.
Excellent service! Always great to see that staff enjoy what they do, especially Morgan at reception who always follows through with “service with a smile!” Great establishment.
Mac was great!
Had a wonderful experience with these guys. Krystina Kowalik went above and beyond to help fix an issue with my car, that was not my fault. She dealt with everything, and between Brown's Chevy and Chevy Dueck Downtown they did a fantastic job of helping me. I can't thank them enough. But I will say the same thing I said in a review that I wrote about Chevy Dueck Downtown; Neither of these dealerships is scared to admit when a mistake has been made, and take action right away to work on solutions. As I client, that type of character is enormously valuable.
Rude service counter, shuttle took over an hour to take me home and in the end they could never fix the problems I had with my vehicle. Buy a chev but not from here
Brown's Chevrolet Buick GMC Ltd never disappoints when it comes to the sales/service department and quality of work. Whenever I call in they go beyond to assist and work around there busy schedule to get me into the shop in a timely manner. Browns also has stood by their mechanics work, if I have a question or concern a quick discussion with there lead mechanic usually has me out the door feeling completely comfortable with the work that was completed! They have been my dealership of choice for the last 9 years and I have no intentions of looking elsewhere.
Excellent service, got in right away and they have a shuttle service to drop you off and pick you up when your vehicle is ready. Will be bringing my truck back to them forsure
Service is always great, and the videos are awesome, especially Brian the bow tie guys video!
Very friendly, bought a 2017 Chevrolet silverado midnight edition got really good trade in deal with them very happy with my truck I will always go with Chevy and Brown's
Kelly Jarvis is a very knowledgeable yet humble man! Very helpful during the daunting process of purchasing a new or used vehicle! Thanks so much for your help and expertise! Don't hesitate to purchase from this young man! Much professional! Very wow!
Came in for an oil change, done in 35 minutes. Always good, polite service. One of the reasons I'm a repeat costumer.
Morgan did an excellent job directing my call. Very friendly 10/10 would call again.
Walked into the door (wearing my work clothes) I was second in line with no receptionist to be seen a guy on a phone waved another associate over to assist us. The first person in line left, the associate came over and wasn't very knowledgeable on their product handled me a brochure said I have any question to ask another associate (in a polite manner)
Great service!
Walking in the door, I was pleasantly greeted by Katie. With a big smile on her face, she helped me get where I needed to go.
Best service hands down! Fast and friendly made us feel right at home!
Hi they worked my car in on short notice. They went the extra mile to deal with an unexpected complication. I appreciate the personal treatment received. Thanks
Only wish we got some more for trade in price. Other than that, always a good experience!
as best they could at the time
I went into Browns with a few questions, and the receptionist was so knowledgable at pointing me in the right direction. Thanks Morgan!
The Service Department was Excellent!!! Very Happy with the work done on my truck. Will definitely recommend them to my friends.
The receptionist, Morgan, was so welcoming! Made my experience at Browns very pleasant.
Bought my first new truck from here great people and always friendly!
Worst service ever. I bought car from them in june and i was supposed to get winter tires with it. I told them that i am moving to other city so they told me that they can send the tires to my new adress. But i havnt get yet. Even they are ignoring my calls now. Trying to call daily but all they say that you can leave your number and we will call you shortly. Worst customer service.
Always great service!!!
awesome
Outstanding service and parts department. The requested work was completed on time as promised. Great value !!
Repairs explained in detail. Cost estimates given and permission received from customer prior to doing more work than original scope.
I would recommend Browns for service! Katie at the front desk helped me find the service desk when I first walked in the door and Zach the service adviser help me resolve my problem right away!
We had a breakdown and Brown's service department got our vehicle in and fixed the day we brought it in. We are very happy with how fast the work got done!
Good enough
Great and prompt service will definitely be back
Everyone, that I have dealt with, has been helpful in my previous parts purchases. Thanks for the advice and help, Georg Waller.
My experience with Browns CHev GMC was the most satisfying and amazing. I have never purchased a vehicle with service and caring in my life of buying vehicles. Would highly recommend them and my sales rep Jack McPherson was outstanding. Thank you.
Sales department is great. Service department is slow.
Had a very pleasant experience. The salesman was very knowledgeable, helpful and friendly. The finance department expedited the sale, was very professional and courteous. Definitely recommend anyone looking to purchase a new vehicle.
Friendly staff. They all know their stuff. Quick service. Talk to Becca at the service department! Always happy to help!
This place has ripped me off/attempted to rip me off several times in the last two years. Out of desperation prior to a long road trip and no time off work, I brought my vehicle in to have an engine noise diagnosed back in March 2019. I told them that I suspected it was a bent push rod on the drivers side. For some unknown reason they decided it was coming from the transmission/torque converter so they spent an hour disconnecting that, finding out they were wrong, and reconnecting everything. They checked a few other things, totaling 3 hrs of charges, then told me that they would have to start tearing down the engine from the top OR bottom, quoted at 12 hrs of labour with no idea if they would even be looking in the right place or not. I told them not to bother. Once I finally had some time off from work, I took the drivers side valve cover off to look at the push rods on that side (about half an hour of work) and guess what I found?? A BENT PUSH ROD! I replaced it and lo and behold, no more noise. Then they sent me a thank you postcard. No, thank YOU Browns' Chev! Thank you for reminding me to write this review.
The service department is awesome! Kristina went above and beyond to fit us in and explain the issues when we were having trouble with our diesel pickup. What could have been a huge delay and setback we were back on the road in a few hours!
I recently brought my vehicle to Browns for repairs. I’m not a resident of Dawson Creek so I had to arrange affordable transport for my vehicle from Fort Nelson to Dawson Creek as I was informed by mechanic in town that I should not risk driving it down in its condition. The repairs could only be done at a gm dealership as you needed special parts. After about $4000 in repairs I was finally told I could come pick up my vehicle. I was generally pleased with my service, however, while my vehicle was at the dealership being fixed I received a special warranty notice for my vehicle. It was Informing me of a faulty wastegate actuator. The letter said to not bring it into a dealership unless it started to malfunction. However, to my dismay, on my travels home my engine light came on an hour and a half into a four and half hour drive. I lost almost all power and it was a struggle to get home. Had I not needed to get home I would have turned around and headed back to the dealership. The main reason I rated them so low is because they had the ability to pull up the special warranty letter by punching my vin number into their computers. They had my car for over three weeks and had the engine out of it a couple of times. Why couldn’t they just have checked the faulty part to see if it was still in tact? This should have been done as they know I’m an out of town client. Now I have to arrange transport for it back to Dawson as I believe the faulty part in question caused my turbo to fail. So not impressed with GM in general.
They make buying a new vehicle easy! Kelly Jarvis is a pleasure to deal with!
Friendly but I suffered EXTREME sticker shock for the work done especially when I found out I could have saved more than 1/4 the price of $2000 by getting the work done by local mechanics. I’m retired with a fixed income and this HURT!! It cost more than I have as a monthly income! And...the transmission problem repeated itself on my first stop on the way home. So...it wasn’t fixed.
Awesome people to deal with, so helpful! They will get you on the road with something you love! Definitely will be purchasing all my vehicles from them! Highly recommended!
Awesome place, super friendly staff, and amazing service. Will go above and beyond to help you out. I recently purchased a 2019 Camaro and I’ve had nothing but a smile on my face, from signing the paperwork and receiving my keys, to driving my new car home. Thank you to the staff at Browns Chev you guys rock!
Neil Miller goes above and beyond for his clients.
Browns Chevrolet Dawson Creek is by far the best dealership in western Canada! I have never had a bad experience in 15 years that I’ve been dealing there. Always friendly, always more then helpful, and always welcoming!! Keep up the excellent service! Highly recomend everyone to deal here!
My experience buying my new truck was awesome all the staff at Browns Chev Olds we’re very helpful and walked me through everything.. so friendly and professional! Neil Miller was exceptional!! Thanks Sheldon for being so patient!
Bought a new YukonXL. Browns worked very hard to find a unit in our price range and in the time frame needed. We are very happy with the service on our new purchase.
Krystina is always a pleasure to deal with!
Have always received excellent service at Brown's. This post is for Jeremy Pohl.
Everyone is super awesome and friendly at Browns Chevrolet! Always nice to be greeted with a smile by Morgan!
Thank you Stephanie, Zach and Kyle for the wonderful service at Browns Chevrolet! Smiles and great attitude everytime! Will definitely be back!
Travelling to pick up my Aunt and Uncle when my tires were about to give. Browns was able to fit us in and replace all 4 tires in record time! Thank you and Merry Christmas to you all!!!
Highly recommend Browns Chevy Dawson Creek. I have always experienced 5star service in any department in this establishment. From buying to service appointments. 5star ????????
Going into the dealership was made into an enjoyable experience due to the knowledgeable and friendly staff! In particular, Becca was very helpful!
Great experience, helpful and efficient. Everything was complete and ready to go on arrival. Neil was very knowledgeable and made OnStar setup easy. Thanks!
Great people, hope someone is enjoying that ZL1 1LE I delivered. It was worth my trip.
Great service from Morgan at reception!
Brian Daly is hilarious loved the sales video he made will definitely be buying my next car from him!
Georg waller Mechanic at this GM dealership takes pride in his work and really believes they give greatest service to all their vehicles in the GM family
Very helpful friendly staff great very experienced and knew exactly what I needed miss Rebecca Holovaci was especially sweet and friendly and could point out the issues almost immediately
Just bought a 2020 Denali, The Boys at browns were great to deal with, and great service to go with my purchase, very pleased with Browns, been dealing at Brown`s for many years and have bought many trucks and cars from them. Thanks,
Will gouge you for money, looks for reasons to charge you more. Terrible service I recommend going literally anywhere else
Great Service visit, always fast and courteous.
Gary Peterson at Browns was excellent to deal with on the purchase of my new vehicle, highly recommend him and this dealership for your next purchase!
Amazing Service!!
I would just like to say how impressed I am with Brown’s Chevrolet !!!!! On a more personal note would like to give coodo’s to Jord Fines on his knowledge on not only the vehicle selection but the value of my dollar with going new or used ! I felt very confident in his advice and knowledge ! I have been enjoying the videos as well !! Anytime I have called the dealership Kim Fines has been very friendly and efficient, she also makes you feel your call is important !! I have been thoroughly enjoying all the new videos and updates through your social media I think Karli Harrison has done an awesome job !!! I look forward to the next promo coming up and who will be next on the karaoke carpool !! Awesome job all the way round !! I realize it takes a whole team of different people and roles to make a dealership successful and I strongly feel you are in a whole a “winning team”!!! Way to go !!!! ????????????????????????????????????
They are awesome.
Good service clean place very nice people
Pulled a tech of a job to get me. Great and friendly service.
We had our truck towed into Browns on Tuesday. The maintenance team had the truck diagnosed by 11:00 on Wednesday. Thursday after lunch they called to say it was ready to be picked up. There was excellent communication, the team was very friendly and professional. We are very happy and appreciative of the fast service we received. Thank you again to this awesome team!
Great as always
Always friendly and professional
Morgan the receptionist was very cheerful and happy to help me... Even on a Monday morning ! Ha ha
Service was great and our server was the best Really lijke her.
For years, I have been buying new and used vehicles here, and the experience keeps getting better each time. The sales and finance departments are great. The service department has been flawless. The parts department is very knowledgeable with both stock and performance parts.
Great dealership from sales to parts through to service everyone is welcoming, and very helpful . Service always goes the extra mile thanks to Todd and the service team!
Great customer service and knowledgeable service advisors. Sales people are very welcoming and work hard to find the right vehicle for you
We are very pleased with Kelly's and Browns' professionalism and hard work to get my family the right SUV they were in constant communication to make the transition to a new ride as easy as possible. We would recommend this dealership to anyone.
Lots of friendly faces at Browns Chevrolet! Katie at the front desk is great - always willing to help!
What an awesome, friendly, helpful Dealership I was on my way south with frozen moose meat for my relatives in southern Alberta and a thousand miles from home when early Friday morning My new pickup developed engine problems Brown’s GMC Chevrolet was very quick to understand my stress level and diagnose the problem explaining how it would be covered by full warranty and the would do everything in the power to get me back on the road before the end of the day they even gave me a ride to the next town where I found a family member I hadn’t seen in years , I was back on the road bye 3:00 pm that afternoon Awesome people to deal with thanks for being so understanding (great job all the way around) PS the moose meat made it and yes it was still frozen Cliff
Very professional service
The girls at the Service desk were very friendly and helped me right away. They gave me a ride home, then came and picked me up once the service was complete. Everything went smoothly.
Awesome customer service at Browns!! Bodie for getting my parts, Erin and Todd for taking care of me right away and Morgan for pointing me in the right direction!!
Always such a pleasant experience. Becca is so knowledgable and knows her stuff. Looking forward to dealing with her again! Thanks Becca
my experience with browns was really amazing (Bow Tie Brian), all the employees here helped me a lot. while I was suffering to get a approval for the car I wanted. Brian was the one who assured me that he will help me out with something. I wanted a new car, which was touch on approval. As being an international student, it was really hard for me to get an approval. After a told my story to Bow Tie Brian, he just took some of my information and assured me that he will call me back after I am approved. a day later I got a call saying that I am approved for a brand new cruze 2018. and that was really very happy moment for me. I would appreciate the business done with Browns. Thankyou
Always a pleasure dealing with browns, Jon In service is so knowledgeable about the product and always ready to help. Wouldn't want to deal anywhere else!
Recently Traded in my Kia Soul . Bowtie Brian is extremely helpful. Brian is friendly and courteous. He was able to help me get my new ride Jeep Renegade . Am very happy with it . Thank you Brian and Sheldon for all your help.
Was a recall service. Was completed faster than expected and had very polite and efficient service.
Great service, staff was very friendly and helpful and was able to get my vehicle in right away without and appointment
Worst dealer I have ever delt with. No effort at all to even return a phone call after showing interest in a vehicle in there lot. I had to call them back to check what was going on multiple times and after pulling a credit report I had an approvel not for the vehicle I was after unfortunately but still no effort to see what I had to get together to make it work. I see a lot of good reviews about this place so maybe its just due to the pandemic but I won't ever deal with this place again
Very knowledgeable staff. Krystina and the service team have done nothing but great work on both my trucks.
Friendly very helpful staff.....very good dealership
Browns has done a fantastic job keeping our Traverse LT and Silverado PU running top notch. Right from their sales, parts and service, they do a great job. Very courteous and get the job done right.
For years I have heard praise about this dealership and I finally took the plunge to purchase a vehicle there. I can say the praise is well deserved. I was working with Dean Walsh who listened to what I wanted and made that happen, Sheldon with financing was the exact same. I would highly recommend this dealership if you want to feel like the staff is working for you and listening to your wants.
Fast, friendly service. They have always treated me really well. Service on my vehicle has always been prompt and professional.
Everyone there is so friendly. I always get excellent service and they always quick to inform me what happening while I'm there and to make sure I'm still doing okay while waiting
Best place around to buy new or used. The service and parts departments have some of the best staff. Friendly atmosphere and fast service. Wouldn’t choose anywhere else to get a vehicle
After 3 weeks of going back and forth between vehicles, Mark, Lee and Jordan were all AMAZING with helping us leave with the exact vehicle we wanted. Jordan was extremely helpful with explaining all the extra features and their functions in our new Yukon. Browns always goes above and beyond for their consumers. Very happy with our purchase.
Great experiences from both the sales and service teams, so much so took my old vehicle here for service and bought my new one from here as well.
Friendly knowledgeable staff that go the extra mile. Jeremy always does a great job leave my vehicle neat and tidy when he works on it.
Browns Chev has always been our go-to dealership to buy vehicles over the years. They have top notch service and staff! Always happy with our purchases and the customer service.
Quick, great customer service..willing to go that extra bit. George Waller you are a credit to your trade
Been dealing with Kelly in sales. Straight shooter. Would recommend to others.
Always enjoy Kenny's humour and easy going nature, makes it very easy to get the necessary parts quickly and correct!! Love Brown's chev and Ken Brown makes it that much easier!
Very good nd fast service. Professional work. Got my car fixed in no time . The representatives were really good
Tyson is slaying it in the parts department. So helpful!
Great service and customer care Always, Thank You!!
I had great service from start to finish. The staff were very nice and organized. Gary was very helpful and patient with me and helped me find exactly what I was looking for, buying my first car. Lee made the whole process go easy breezy! Awesome service.
Awesome service! Pam at the counter was koolio! Bodie in parts is a hottie! Stay strong and healthy mi Amigos! CAMAROS ROCK! 4 cylinder 2.0 turbo lottsa go go and stop! 800 km per tank! Wowsers!
The friendly staff at Browns are always nice to work with when getting my vehicles serviced. Easy to talk to and very helpful. My first choice!
I had a small issue with my truck, I called to get it in and was able to leave it for the day. The staff were able to get it done in short order with no major issues. Great service!
Fabulous people
It was a very nice experience other than my truck breaking down but having the help and everybody making time for me to get me up and on the road again very quickly
Thankyou for sharing the info on the 12 days of Christmas sale Stephanie Keely
Great as always!! Thanks guys!
Great got to see my son at work for a great company
I have enjoyed my experience dealing with the Parts Department at Brown's for 6 years and counting. Stephanie, Kenny, Tyson and Bodie always go above and beyond with their customer service!
This is the worst service I have ever had from a car dealership. I am angry and I feel cheated from what this dealership has done to me. I will never buy another vehicle from this establishment ever again.
Great service and the most friendly employees - been coming to Brown's for years and it is always a pleasant experience.
Brain Daly was awesome to work with. Bought two trucks with him now and both experiences were great!!
This post is coming from someone that is cautious about giving any reviews. I have had my Canyon for almost a month now. I waited to see if everyone was on their best behavior just until the sale was complete. To my surprise, these guys and gals are the real deal. Genuinely great team that is all about making sure the customer is satisfied and continually getting care and attention after the sale. I highly recommend Brown's Chevrolet Buick GMC Ltd In Dawson Creek! The sales people are not pushy, they follow through with what they say they will include, if they don't know the answers to your questions, they will find someone that can answer them and give you the information they have acquired. Straight up, great people at Brown's. I will refer them 100% of the time. Lee, and Sheldon were super helpful in finance. The parts guys are a fun group. Service was kind and professional. Adam and Jack are great Sales Professionals. The poor Secretary that took all of the calls going in and out, thank you for being wonderful! I drove in from Grande Prairie to deal with this business because I was referred by a friend. It was well worth the drive and I will definitely be recommending all my family and friends to go to Brown's if they want a great vehicle purchasing experience.
Love bringing my car there. George and the other staff always have us in and out in no time.
Tried to charge me 270 and never fixed neither of my 3 problems I went in for have not been impressed with the downhill slide service has went on
pleasant & efficient
Awesome people work there always a pleasure to go in to browns and get the parts you need. They have them if not they will have them the next day. It's nice to work with a parts department like they have .thanks bodie
Amazing service and parts manager!
Cant say enough good things about Mark, J.P and Kenny Brown at this location!! friendly staff and service number one!! great job guys!!
Brown's is always striving to meet their customers needs and wants. They go above and beyond to serve.
I contacted browns chev about a truck on their lot for sale. They were extremely helpful in answering all of questions and very prompt with responses. Unfortunately I found another truck that fit my needs better and didn't complete the sale with them, however I wouldn't hesitate to contact them again in the future.
Extremely good customer service
The Service dept was very accommodating, friendly and fast. I was traveling and the check engine light came on, they fit me in and got me on the road again quickly. I am so glad I own a GMC.
I recently bought a 2017 Chevy Malibu from browns. Both Jordan my sales rep and Travis the finance rep did a fantastic job and made the process super easy and comfortable. Jordan even arranged to have vehicle personally delivered to me. That's what I call excellent service. I would recommend Browns Chev to anyone looking for a new or used GM
Must get oil change there.
Great service here! The receptionist, Katie, was happy and helpful.
I had problems with my a/c and the service department squeezed me in. The staff was very helpful at showing me new cars while I waited for a quote for the repairs.
We bought a used truck from BowTie Brian, He was really good to deal with, help me work out a few parts the truck needed, met JP, he approved all of the trucks needs. As with a used truck when we ran into an issue, Browns gave us a courtesy suburban for us to get around with while the truck was in for repairs. All the staff We have encountered from the front desk to the sales staff to financing and the service dept have always been really great to deal with. Recommend for anyone to purchase your vehicles, used or new, from Brown's.
Didn't get all the details I wanted over the phone but once I got there I was more than happy with the service
We were about an hour from Dawson creek on a hunting trip from Comox when our service stabli-track light came on and the truck would not accelerate. Being 14 hours from home, that wasn't ideal. I called your dealership on a Friday at 3pm and explained to the very nice lady my situation. She got me in the very next day (Saturday), and said they could put it on the computer but most likely couldn't fix it till mid week. When I brought it in on Saturday They found out it was electrical. Knowing how electrical problems can be a huge pain I wasn't excited to hear that. They figured it out in a few hours and got it fixed up and got me out of there in record time. On top of that I joked with our hunting group that I have never got out of a dealership for under $500! It was just the icing on the cake to see the bill come under $500. Amazing service all around! Thanks guys!
Help us get back on the road after breaking down 15 miles from the alcan.
Good service