You will be able to see all the reviews of real people like you who buy the services of The Butcher Shop (Butcher Shop) in Churchill territory (Canada).
Nowadays the business has a score of 4.1 over 5 and the rating was based on 127 reviews.
As you can see it has an average rating is good, and it's founded on a high number of opinions, so we may think that the score is quite reliable. If many people have bothered to give their feddback when they've done well, is that it works.
As you know, we do not usually stop to put evaluations when these are good and we usually do it only if we've had a problem or issue...
This Butcher Shop belongs to the category of Meat wholesaler.
Great variety and helpful staff, bot fresh rabbit and very heppy with quality
Love this place! I drive here from Oshawa because the meats are that good and the staff are hilarious!
The wonderful meats are only surpassed by the excellent service by the knowledgeable and friendly staff!
Local family owned Butcher ! Quality meats , great selection , very friendly staff. Tony and his staff are always very helpful.
Always great product and exceptional service
Worth every penny. Smoked a mixed bag of steaks, the hardest part was waiting on the smoker because they cut like warm butter.
Costco prices, better meat. Aged premium steaks at great price
Very friendly staff. I was in and out very quickly (stopped for an extra minute to talk to the staff about the store/shop). Will definitely go back again.
I’ve only been to this location twice. They have a temperature check at the front door asking customers to use prior to moving further into the store. However, today I observed two employees not following COVID protocol. One wasn’t wearing a mask or face shield and not practicing social distancing with her colleagues and the other was in the back cutting and applying rub to meats while his mask hung off his ear. Several employees and managers walked back and saw that but failed to correct him, allowing him to continue handling meat unmasked just like the female employee. I won’t be returning to this location. I thought it would be a new place to try as my usual butcher is out in Pickering but I’m willing to make the extra distance for a business that takes covid seriously.
The retail outlet is NOT worth your time. The prices are the same or higher than in a store so they try to convince you that it's because of the aging difference. Compared prices to other butchers like them who also age their meats, I still can get a better deal. Also, they only take cash and no receipt will be provided....the government must love these guys.
They dont provide Nitrite free options like everybody else does. They will leave you standing there and not take your order, because nobody pays attention to who was there first. What's the point of take a number if it is not used?
Got great quality steaks, also the counter staff were extremely helpful in answering my queries.
My family has bought meat from this butcher many times I the past, they are very organized and have a great selection of meat. If you are ever looking for some really good meat to have at a family dinner I would recommend buying from this place instead of a random store.
Always I buy an excellent and fresh beef, chicken, etc. I recommend this place!!
The best butcher in town - highly recommend!
Good cuts of meat. Friendly staff!!!
Clean and friendly staff!!
I have been ordering from the Butcher Shop for a few months now and my last order I dropped $500 on meat and I was pleasantly surprised with the consistency of quality, packaging and taste! The Butcher Shop is now part of our family
great butcher, staff & quality! I'd like to update my review, we're the couple who didn't wear a mask. You know, exemptions are allowed and part of the by-law. Thank you to the butcher shop to know not to harass customers with exemptions! .. besides, do people not understand that masks do not work and that the virus is 5000 times smaller than the holes in most masks? - not to mention that masks stop one from breathing clean air, the mask makes you breathe in bacteria, moulds, carbon dioxide and fibers of the masks which weakens your immune system. We've done our research. Thank you.
Great place, friendly staff, and excellent selection.
Fantastic meat and service. They know their stuff and can happily recommend cutss if you're unsure of what you might need. A huge selection as well.
Not alot of parking.
Never again!!! Very much below our expectation.
Absolutely amazing
Absolutely amazing!
I run a small BBQ side business and I used to order from these guys a lot; they were the only people I would go to to get briskets for my business. However this is now the second time in a row that my order has been so late that I cannot sell the food to customers. After calling them and receiving really poor customer service several times, my most recent call was to explain that I am buying from them for my business and that so many late orders are unacceptable. At the time, I had an order already being fulfilled with them and SURPRISE SURPRISE, it was being delivered late as well. After having a long conversation with customer service, they promised me my order (which was supposed to arrive Wednesday) would be late and delivered sometime on Friday. I stressed the importance of needing the briskets I orders as soon as possible on Friday because I have clients that ordered brisket for the Saturday, and they guaranteed they would have it for Friday. It's now 10:30pm on the Friday and no truck has shown up with my order, not so much as a phone call. I want to point out that even after calling to speak with customer service about several situations like this in the past, they clearly have no problem with poor service and none of their "promises" can be taken seriously. I am never EVER ordering from these guys again.
Amazing stor and staff
Great place great selection great price
Friendly and a wonderful selection of fresh meat.
The best quality meats and service!
I own BurgerShoppe and I'm very pleased with service and product. Great job guys and keep up with the excellent work.
Amazing products. Can’t wait for their new retail space to open!
Excellent meat at a fair price.
Best quality and price. I don't even bother buying my meat anywhere else. My friends and relatives shop here too and love it. Service is honest and amazing. It's refreshing to know that I'm buying the meat and not a fancy store experience.
Outstanding product and service.
Great customer service always
This butcher shop is impeccable. Huge selection including grass-fed options. It is pricey but rest assured the quality is definitely worth it. Don't forget to pick up some free range eggs along with your meat. I believe this used to be the shop at the Elaine plaza at Eglinton and Danforth relocated to here after that plaza closed. THE BEST butcher shop east of Yonge and maybe west of Yonge too.
Always amazing meat!
Just came from here with a couple of thick cuts of AAA prime rib steaks for my first bbq of the year ????
Very neat and clean. Good selection.
There only place I go now. Staff is beyond kniledgeable and helpful.
Chris is the best
Their meat selection are all free range or organic. The quality and taste is excellent. Prices are not cheap but you definitely get quality. The staff's service approach is friendly and helpful. They also offer prepared frozen in their freezers. $$$
Very friendly staff, knowledge and very reasonable prices. A must go.
Why dont you have a new website?
Ordered 10, 16 ounce steaks about a month ago they were fantastic..... There was a minor shipping error which was corrected quickly and efficiently. I will be ordering again in a couple of weeks.... Magnifico ????
Very good meet
Excellent service, friendly management and staff as well as a great selection of meats and locally made products.
Great prices and service. Delivery came on the day expected and the meat was awesome. Paul called ahead of time to let me know he was on his way which was very professional. I will definitely order again!
Prices are ok if they don't cheat on the scale. Pay attention when they throw the bag with meat on the scale. Plus, they don't provide any receipts so you cannot complain. It does not matter what you buy they charge cash. The guy that works there is extremely rude.
I have not been for a long time and was shocked at the site of the new building and the retail space and the DRY AGE SHOWCASE!!!!!! Oh and so much parking now too lol.
This is a great business, "Bar None", they have healthy food's, great service and a clean environment.
Love the Quality and tenderness of the different types of cuts.
Big shout out to the team at The Butcher Shop. In these strange times you continue to serve your community quality foods we can trust. And thank you Maria for great service and a warm smile so early on the morning!
This place is the BEST.
Lots of variety...let the bbqing begin!
(Translated) Very high quality product (Original) Очень качественный товар
I've come to this place for many years and the staff is always helpful and courteous. They are helpful and will answer any questions that you have when it come to the products. I will continue to go here, even during this pandemic. Oh and for those commenting on the female employee not wearing a face mask or shield. FYI she has a medical mask exemption and was allowed by the owners not to wear one. TOO BAD if you're offended by that.
This is an absolutely FANTASTIC butcher shop. The selection and meat quality is top-notch. However, I've been EXTREMELY DISAPPOINTED WITH THE STAFF'S COVID-19 SAFETY PROTOCOLS. 1) None of the staff are wearing masks 2) None of the staff are respecting physical distancing among themselves. I saw one staff member come within inches of another staff member while restocking a chicken tray. 3) No hand sanitizer clearly displayed and used by staff between serving customers. They do limit 5 customers within the store at a time and have markers on the floor to help customers do proper physical distancing, which is excellent, but the staff need to take proper COVID-19 safety measures as well. I used to love shopping at The Butcher Shop, but I will now BOYCOTT AND NO LONGER SUPPORT this store during the COVID-19 Pandemic UNTIL THEIR STAFF ADOPT PROPER COVID-19 SAFE MEASURES. TO THE BUTCHER SHOP - PLEASE DO BETTER!!!!
Great service
This place is amazing. All the meats are local and free range. They also have great selection of organic meats. 100% Canadian. The prices are the same or lower as the products in Walmart, Metro, and etc. We need to support more small businesses like these.
A little pricey, but the quality is worse it
The best meat, the best people, hands down. Tony is like family.
If there's a better butcher within 20 km of The Butcher Shoppe, I have yet to find it. Excellent quality, making the value for the money why my wife and I keep coming back.
I love this guys..they take care of me .like family. Thank you Boys. ????
Absolute Garbage! As a consumer, its hard to tell when you are being scammed by the likes of this company. As a restauranteur, I highly do no recommend this supplier. The premise is dirty at the entrance while raw meat is exposed on the counters. Very unsanitary! I had previously worked with a sales rep named Andy and needed something last minute for a catering job. I mentioned that this was not the price that they gave me prior to this trip. I was willing to pay the difference BUT I wanted to choose my own duck legs. They needed to be a particular size and shape because my client was very picky. I told Chris, the person I dealt with, this was my requirements I am not a fool. I can tell which legs are new and old. There are even some not vacpacked properly and have air inside rotting. I showed him and he just put it back on the shelf hoping the next fool would buy it. He kept going on explaining that the sizes were all variant and there are no perfect and same ducks. I understand this, but as I said my client is very picky and I need them to be relatively the same size. Along comes a very rude guy named Allan telling me I am talking down to Chris. To be frank, I was not. I was just deflecting his remarks abot buying whatever comes in the boxes. I have every right to choose the products I buy. If they are not right, I DO NOT want them. He told me to leave and would not let me choose my duck legs. He said he did not care, I can go to Loblaws. Its fine, I like Woodwards better anyways. Their customer service is not atrocious and meat is SO much higher quality at lesser or comparable prices. You were just a closer drive and I wanted to give you a chance to be our supplier of 5 new restaurants to be opened soon. Thanks for letting me know exactly what kind of supplier you are. I can tell you from previous experience, they mix the meat when they deliver to restaurants after a few deliveries because some people cannot tell the grades. One time, I ordered Prime and got sent AA. For almost 3x the price, obviously I sent it back because I know how to tell the grades. Try another meat supplier, just not this one! If I could give you 0, I definitely would.
Awesome place to go buy all types of meat from.
Helpful, clean, great choices
Service is fast, meat is always great and so many choices. The service from the staff is great. Minus the woman with glasses and curly hair. Every time i go she is either rude to me or doesnt serve me.
I’m looking to buy online box of 28 strip loin steak tissue end. (5-6) ounces . Do you guys have them online ?
Great service, fast, dependable and the products are fantastic. Driver always calls just before arriving to ensure we’re gone for the delivery.
I shop here for 15 years. The best quality and price.
Very high quality, tasty! Friendly, hard working staff! If money is not a problem, it's an highly recommended meat place! ♥
High quality meat, your going to pay big money. I had no problem 5 ????'s all the way.
High quality meat, your going to pay big money. I had no problem 5 ????'s all the way.
I had a very bad experience in the shop, I parked my car and went to the retail to proceed with my shopping. Later I found my car hit in the tailgate and bumper. I claimed to the owner about the situation, because was one of the butcher shoppe driver. He promised to fix my car and later stepped back because quotes too expensive…………..no back to this place any more
Prices are great but most importantly meat is always fresh and highest quality! Havent bought meat anywhere else in years now.
its a great shop for quality meat????????
Amazing quality that is over the top!!! Staff are very professional and polite I would definitely recommend this place just try it once You'll always go back ????????????
Bought a box of steaks and the smelled terrible...$90.00 in the garage...never again They offered a new box no questions asked
Worst Staff in the Biz, and they GM is a condescending prick with no time for actually making his company money. and then when you call to complain the Customer Service line attendants are rude as hell.
Great selection and very good prices. The best in the area.
Just received my first order this morning they are so efficient I actually placed the order yesterday afternoon and they delivered right outside my door so thankful as total almost 39lb, I’m really cannot handle it as I live in a condo .. thank you guys u r awesome will definitely order again .. good job good meat amazing !!????????
The best selection of meats specialty steaks and much more
The Butcher Shoppe is the best place to buy All your meats. Doesn't matter the type. Poultry, Beef, Lamb, etc. Highest Quality. I work in Culinary ( over 20 yrs) have worked with many suppliers but by far The Butcher Shoppe is the Best. I currently work for a Fine Dining Caterer ( Christopher Woods Catering and Events) all our meats come from The Butcher Shoppe. They are of the highest quality and they have a variety of custom cuts for all uses.
Excellent as always! Meat's always fresh, staff and ownersalways helpful and friendly!
Received great service from knowledgeable staff. Amazing local butcher!
Absolutely amazing quality. If your in scarborough and your looking for some quality meats, fish or prepped meals I highly recommend this place. They are super friendly and the quality is top notch
Excellent quality and variety of meats
Quality and variety are tops. And owners and staff are great!
Good quality & selection but very expensive
For my order, the delivery was excellent, on time, no rudeness or anything like the others mentions. The pichania I ordered on the other hand was low quality even though it was more expensive than the portuguese and Brazilian butcher shopes I go to. I've cooked enough pichania in my lifetime to know the difference. It was very tough, even when cut into steaks, some cooked rare and some medium rare. Sorry, I wouldn't recommend this place.
They have the best selections for the best prices! The staff great you with a smile and give fabulous service!! Maria always makes me smile and laugh :)
The best place to buy meat by the box. Every there months we visit The Butcher Shoppe and buy a box of steaks, a couple of boxes of chicken legs. A few racks of lamb. What it is lacking in atmosphere it makes up for in quality of product and Service.
One quick and simple visit for groundbeef My mother goes often enough so good recommendation
Excellent service, fantastic selection and an unparalleled supply of meat. Try and find another butcher in the city where you could order 25 briskets and they'd have them on a cart in 10 minutes? Good luck. Prices are higher for some cuts, however everything is fresh, no filler, and I'm sure they would take anything back if you had an issue. Fortunately after going there for 3 years I've never had to bring anything back.
overpriced, they only care about pinching pennies.
This is my favourite place in Scarborough to buy fresh meat. I always know that I am going to get the best quality. Everyone is always helpful, and they are always willing to accomadate any special request. For instance, they have ready seasoned and breaded schnitzel prepared behind the counter. (Me being very particular on how I make my schnitzel) I always ask for tenderized pork schnitzel without the seasoning or breading - they are always happy to accomadate this request.
Make sure you save screenshots of item postings or potentially get ripped off. I purchased chicken strips from the Butcher Shoppe through Wagjag. Two of the three photos were the actual product (processed, re-formed chicken fingers). The third photo was of a completely different product (whole meat chicken strips). For that price ($15), I shouldn't be surprised with the product I got. The strips also had layers of ice on them. Picked these up in early February. Some sketchy food handling in the transport process, if it's defrosted and re-frozen in the freezing cold Toronto winter.
Great local family butcher with great food! Steaks are very high quality. Some find it pricey but this is what you pay for quality meat in my opinion. I've found slightly cheaper steaks at other butchers but no where near the quality. I've also tried the organic chickens. They're delicious and I found them to be very reasonably priced.
Pricey but very good
Amazing good quality meats! A little pricey but you can't beat the quality!
Chicken cordon bleu, marinated ribs with ginger and green onion, best cuts of meat for miles around. Always something new.
Well I first started going to this place five years ago the service was not too bad I noticed sometimes you get bad meat and sometimes you get good. and also when you go there he's always changing the prices. I feel he gives women a better price than the men so if you want to get a good price bring a lady there in a skirt he'll give you a better price LOL but very true.
Not alot of parking.
Excellent quality and great service!
Went in to buy quite a bit. When a woman came to take our order she had no mask. My partner asked politely if she could wear a mask while picking our order, and the employees response could not have ruder. Quite aggressively, the employee retorted that she was exempt and said we could go speak to her manager. We just left. Noticed others mot following COVID-19 protocol after we were outside. My partner needs to be cautious as she is a frontline worker. This disrespectful exchange will ensure I never return.
Friendly staff and a wide range of meats.
Really disappointed with the covid protocols here. The cashier even had a *medically exempt* button on their collar, sure don't wear a mask, but maybe don't be working with people's food during a pandemic. Called ahead to ask for their covid protocols for pick up and the lady over the phone was very rude and short, hanging up before I could finish my sentence. I've heard amazing things about this place and I look forward to them doing better in the future.
I have been in this place many times in the past and they have been friendly. Prices are good. Yesterday I ordered online and I just received the meat. I'm happy with it. The only thing I will request for the next time to be please be delivered right at my lobby if they cannot come up to the apartment. The box was heavy to carry it from the parking lot. Definitely I will recommend it to more people. Thanks.
I have been in this place many times in the past and they have been friendly. Prices are good. Yesterday I ordered online and I just received the meat. I'm happy with it. The only thing I will request for the next time to be please be delivered right at my lobby if they cannot come up to the apartment. The box was heavy to carry it from the parking lot. Definitely I will recommend it to more people. Thanks.
Great Meats
I was nervous about ordering such expensive pieces of wagyu beef online without being able to physically see the cut... but WOW did these guys ever turn up!!! Everything was vacuum wrapped and delivered (a couple hours late but I'll forgive it because I understand the father's day weekend order was busy!), and I'm almost certain they accidentally gave me an EXTRA PIECE OF WAGYU FOR FREE! I'm sure it was a mistake (missed-steak) and I don't have a kitchen scale but there were 3 cuts of wagyu and I only ordered 2 x 16-oz cuts. The meat was fantastic, enjoyable, memorable, VERY filling -- beware, don't eat as much as you would a regular steak! But if you're reading this and ready to order you probably already know that. I don't think I'll do wagyu again for a long tine but if I do, we're ordering from THE BUTCHER SHOPPE. AAA+++
Amazing quality meats, the price you pay for the meats matches up with the superb quality of the meat you get. If you want cheap meat, then go pick it up from your local grocery store. Everytime I come here, I get greeted and treated very well. They make sure you walk out with exactly what you came for. I've been coming back all summer, and my friends and family always ask where I buy my meat from. 5 stars!
Always amazing
Great meats!!
Staff is always prompt and helpful here. Prices are very good. Only thing that can be annoying is trying to find parking, as there usually isn't too many spots available. Otherwise, a fine place to purchase meats at a great price. I would recommend anyone to check this place out.
They have a very wide range variety of meats and cuts,and all are excellent quality. Staff are also very friendly and professional.
We are fortunate to have such a great butcher shop in our area.
Great place with really friendly staff. Too bad it doesn't open often.
We are so lucky to be able to purchase meats direct from a wholesaler that supplies fresh quality products to restaurants and retailers and in most cases next day door delivery transported in a company owned refrigerated truck. I recommend the sweet Italian sausages and the backs ribs ,the steaks are a bit pricey but crazy good. Everything else is priced very competitive and every single piece is vacuumed sealed ready for the freezer. I highly recommend that at least you try them once and you wont be disappointed we have been buying their meats since the 80's at their Toronto shop.
We pick up bones for the dog.. great to improve breath and remove plaque... bought a great rib roast for Christmas and LOVE the flattened chicken you have to try it on the BBQ
very friendly jave been going there for 30 years. Woyld not buy meat anywhere else.
The best!
Very good service. And friendly.
No, the meats are not all free range and/or organic. Ask the staff specifically about where they source their products. Good prices on chicken.
Disappointed they do not follow covid protocols in doors. Many employees were not wearing masks. One in the back had no mask at all and many were having masks under their chin and nose exposed. I will not be supporting their business anymore.
The problem I have with this place is, I ordered a big box of 10 ounce steaks, that are no thicker than the 4 ounce steaks. When cooking a 10 ounce steak, you expect it be thicker to allow time for proper cooking. Will never buy or recommend this place to friends again. When cooking a 10 ounce steak, you want it thick. These were far too thin to cook appropriately in my many years cooking steak.
Just received my second order from The Butcher Shoppe a day before my scheduled delivery. Upon opening the package I immediately noticed that one of my items was incorrect. I called their customer service to let them know about the day early delivery and wrong item. The staff member said they couldn't do anything about early delivery and would charge me the difference for the more expensive wrong item. Their products are good but their service clearly needs improvement. Disappointing second experience.
Great selection of prime cuts steak, pork chops, spare ribs and of course meat balls to die for! And very reasonably priced! If you are looking for a real butcher shop- this is it.
Great place
Went in this Easter weekend, and spent well over $200. Customer service for this place has gone down the tubes!!! Since I was purchasing a lot of products the girl had the audacity in trying to tell me that I should have had a list and trying to rush me as if I were the last customer before closing! I was there at 12:30 !!! It also got better , she kept repeating "anything else, anything else", anything else, like a broken record . And then got to the cashier who never said thank you, nor have a good day! I WILL NEVER GO THERE AGAIN!
Amazing quality and service!
Well organized, good quality of meats, reasonable price. Especially, I love so much their korean bbq!!!
Organically fed, great service
This shop is better than most but not perfect for me. It has a very good selection of high quality meats. USDA Prime and Canada Prime steaks are not easy to find and they have them. The chicken is very good as well, some of the best thighs I've found. They grind their own sausage and have a number of tasty options. The 3 little pigs they make are my favorite breakfast sausage. The service is good, not great. The place is usually very busy so you are rushed at times, it doesn't bother me. Custom cuts and specialty orders have mostly been accommodated. I can't give 5 stars because the item I most want, full side ribs(spare ribs), are almost never stocked, only back ribs. Even when I tried to order them I was rebuffed. It is safe to say if you don't see it in the case it will not be easy to get. You pay a premium here but the quality of the meet is accordingly high. I only buy meats and don't buy the prepared food because it is especially high priced for some reason. I'm a local to the shop and have shopped here for about 5 years now.
One of the best butchers in Toronto. The staff are really nice too
Great Service, Friendly staff. Can't wait to try the Steak.
Good selection albeit a bit pricey. The owners are great. Some of the staff however can be quite abrasive and down right rude at times which makes the experience rather unpleasant and encourages one to look for alternate butcher shops.
The butcher shop
Excellent selection of fresh meat as well as dairy, bakery, and deli items. Prices reasonable, staff friendly.
MARIA Just lost a customer. After 40 years started buying at the Danforth& Eglinton shop. Waiting for my turn when a man comes in slaps a garlic bread on the counter, says Hi to Maria & she rushed right over to serve him. Oh Well Have To Move On.
Best butcher shop in the city !! You won't beat the quality or price !! They have everything you could possibly want.
It does not get much better. Best meat in TO.
Great place nice fresh stuff Markham rd and Kingston rd South west corner
5 stars well recommend butcher shop in the bluff area. Anyone looking for good selection of steaks and chicken. 5 stars I will keeping coming here for years to come
I used to drop in to buy steaks, and found that the price with Chris was always cheaper when I was wearing a skirt. Moved out of the area and now I just buy the boxes when the right deal shows up on wagjag. Restaurant quality meat.
I ordered the 8 oz Australian Wagyu Skirt Steaks. QUALITY. Skirt steaks are my favorite. Each steak comes vacuum sealed not frozen. Easy to order online. I’ll be ordering again. I highly recommend!
I ordered the 8 oz Australian Wagyu Skirt Steaks. QUALITY. Skirt steaks are my favorite. Each steak comes vacuum sealed not frozen. Easy to order online. I’ll be ordering again. I highly recommend!
Best place to buy meat. Good price.
Excellent selection and quality.
Fantastic quality!! Great service! ... some real characters that the place fun!
I was so excited to try this place after reading all the good reviews only to discover that these people are horrible at communicating. I called yesterday 25 minutes before closing time and inquired about their short ribs and asked if they are able to cut them to my preference, at the end of the conversation I asked what time they close to make it known that I was on my way to purchase said short ribs. I get there 13 minutes to close and I was told that the machine to slice the ribs was being cleaned and told to come back the next day, after spending 20$ on an Uber to get there. Why wasn't I informed over the phone that the machine would be taken down early to be cleaned when i had just called? Could have saved me time and money. Secondly I was assured that the Korean style short ribs would definitely be available the next day and that if I came a few hours early before close I would be good to go. I was just about to order another Uber there for my second attempt when I decided to call first and was told that they are not available today. Thank God I didn't waste another 40$ on transportation for nothing. Please be more clear and informative with your customers!
Unbelievably delicious!! Best meat my family has ever had!! My son bought 2 large and 3 smaller Tomahawk steaks for his Dad's Birthday and we were blown away!! I was raised on a beef farm and I know meat and these guys do it better than anyone else. Since our butcher closed we have been struggling to find decent meat and haven't found anyone with the quality I insist on until the really nice delivery guys shown up with the meat from your store. From the moment we opened the box we knew it was going to be good. Wow had to post some pictures even though the pictures do not do it justice. I can't believe you deliver to Innisfil. Thank you for outstanding product and you have 5 new customers for life!!!
Excellent Grade A meat. When it comes to service the cashier was just so RUDE.
Great food here. Very good quality
Great quality of meat and service
They have done a great job on renovation.
They had what I wanted at a great price.
Just witnessed an idiot delivery driver almost roll the truck taking a corner in innisfil going way too fast doing approx 70 in a 40.
I've been coming to this butcher shop for over 20 years, and the meat and ownership have always been excellent. But they really need to fire Maria asap because her customer service is absolutely disgusting. She is extremely abrupt, rude to several people, and has a very bad attitude. I'm really surprised the owners want her representing their business with her serving their customers anymore. This is my first review, but I was in their shop and a very nice older lady was asking Maria about Thanksgiving turkeys, and Maria was being abrupt, and short with her, when the lady turned her back to leave, Maria said out loud to go f*** off ! Myself and a few other customers heard her and I have to admit that I was disgusted. I hope the owners read this because I don't think I want to come back to the shop even though their quality of meat is outstanding. Maria needs to find a new occupation because she used to be pleasant but clearly hates her job now !!!!!!!
The meat is high quality however the service is rushed. It feels like I'm the meat they can't move out fast enough. Advice:You're talking to people, take the time to address them as such and not as nuisances you're trying to get out of the way as fast as possible.
I gave this place one star a year ago. Thought I'd give him another try. I got the Montreal marinated steak. It was so salty I couldn't eat it, I got the rosemary marinated chicken that I had to threw out after one bite. The texture was like an eraser.
Good quality, good service, amazing people.
The meats are great quality & the young lady helping me was really nice. Unfortunately, the older lady with the glasses was very unprofessional. She was on the phone with a client who was Chinese that struggled to speak English, she started pacing around the register & out of frustration, just hung up the phone, then complained to her colleague. It’s inappropriate to act like that in any setting, let alone around paying customers.
I got scammed! Always make sure to know the prices before buying because staff charged me extra and then later denied it! Never buying from here again!!!!
Amazing meat, and even MORE AMAZING SERVICE. wonderful staff, always smiling and very organized. this shop is really well run. looks so good when you walk in, very clean and very friendly. they carry the delicacies in the back room, so feel free to ask if you don't see anything out in the open. Definitely will be returning, Still can't believe my luck that Scarborough has a shop like this!!!
Very good kabanosy for good price
There are few places that bring you as much happiness as this shop does as an adult. Amazing meat, great service very helpful and kind and patient.
Great place to shop
This shop has the best meat anywhere in a large area. If u want a bargain not the highest quality of meat then go to a grocery store. If u think the meat is overpriced, u don't don't know your meat value. If u don't see it ask for it and listen to the skill and knowledge of the butcher. If u want bread go to the bakery, don't moan about a baguette piece at a butcher shop! And have some fun with staff, if u think their rude then say so and enjoy the repartee, especially with miss M! Those who love their meat and are knowledgeable about quality and cuts , won't go anywhere else!! Hands down the best.
We have been ordering from butcher shoppe since 2018.... On wed aug 4 9.29 pm i sent an email for products to be arrived on Thursday... My products never came!!!!! Thursday phone line was off as usual! I called Friday morning i was told mistake had been occurred and it was delivered to someone else when i clearly stated it was for us!!!!! I was assured by the rep that i will get my products on Friday evening... By Friday i already lost on revenue!!!!! Today sat evening 2.23 pm My products never came which was to be delivered on aug 5th!!!! This is not the way to treat u customers
We have been ordering from butcher shoppe since 2018.... On wed aug 4 9.29 pm i sent an email for products to be arrived on Thursday... My products never came!!!!! Thursday phone line was off as usual! I called Friday morning i was told mistake had been occurred and it was delivered to someone else when i clearly stated it was for us!!!!! I was assured by the rep that i will get my products on Friday evening... By Friday i already lost on revenue!!!!! Today sat evening 2.23 pm My products never came which was to be delivered on aug 5th!!!! This is not the way to treat u customers
The most genuine and friendly owner, Tony. His staff are very helpful and friendly, never too busy to acknowledge clients. I have been going there for the last 30 years
Excellence personified
Meat Lovers Paradise . Quality and Selection . The only place I go . The only reason why you would be disappointed .....If you are a vegetarian .
Pleasantly surprised by quality and selection. Fine customer service. Yet, another rare scarboro jem.
5 pounds of clean pork belly for $38.00, was very happy
Awesome meats.
One of female staff who has a long face is very rude. Staffs there need to learn manner from the Kindergarten again!!! Millions of flies are flying along the front and back of the store.
Normally I would give 5 stars but not today! I went about 1/2 hour before closing time and my purchases were shoved into a dirty used bag full of holes from another grocery store. I’m just fortunate that nothing fell out of the bag before I got home. This place charges enough for their products that they can certainly put the food into fresh clean bags. This was uncalled for.
Best butcher shop in Toronto. Shopping at this location and the old location for many years. I was quite upset this past Fri. Sept. 11/2020. Everyone in the shop had masks on, including counter staff except for one couple who did not wear masks. They talked with staff, even made jokes about mask wearing and were not told they had to wear a mask. The owner was also present. There should be a sign at the front door stating that you cannot enter without a mask. I am disappointed and hope this can be fixed before my next visit.
Great selection and staff. All free range with some organic. They have a great selection of meat pies too. And the sausages! Definitely a staple spot for meats.
Best place to get steaks and sausages in the GTA!
Went in with Mom after a high recommendation from a family member. Mom bought a roast they called "crock pot roast" we bought one also. Mom's went into her crockpot and our's into our crockpot. Seriously neither of us ever tasted a roast so tough. Our's ended up in the garbage with dinner plate portions scraped off the plate. Mom's went to feed the neighbourhood cats. Seriously the worst roast ever. The 2 stars given were totally for the friendly service given. Unfortunately friendly service does not help when you cannot eat the product. I have read the previous comments and I hope that the rest of their beautiful looking products measure up. The roasts certainly did not.
Love, love love The Butcher Shoppe! We started ordering here about 6 months ago and place an order every month... when the truck arrives we are the ENVY of the neighborhood! Excellent products, service at HQ is top notch and the driver's always arrive with a big smile! Cheers!
I have ordered before and have been pleased, but I was recently sent chicken that had gone bad and they did not do anything. They told me that because it was more than 24 hours after the chicken was delivered they were unable to provide a credit or send me some chicken. I typically would not leave a negative review but this left a bad tase.
my wife sent me here for a rump roast or the bottom roast for roast beef and I was given AAA Prime Rib. I asked for the correct item and explained to them what i was making. Shouldn't the "butchers"/staff members be trained on different cuts of meat, quality, and the common dishes they're used for considering you hold the item hostage until I pay for it? was super surprised to find this cut of meat in my bag when i got home. please train your staff
Shane always hooks me up with the best beef!!!! ???? Since he pleased my palette with the famous Korean spare ribs and the Kobe steak, the flavours linger on and my taste buds can’t have store bought beef anywhere else! ???? definitely worth my drive from Brooklin!
I used to order from them before I retired from the restaurant business, every time I changed jobs I would get rid of the meat suppliers and bring in The Butcher Shoppe. High quality meats, fresh and at reasonable prices. My Sales man was Steve Gulag.
My New favorite place
Excellent service. Super clean. High quality. Great prices. Best butcher.
The old woman working at check out is unbelievably rude and has zero customer services skills. I am surprised that The Butcher Shop has such a foul person at the front of their shop interacting with customers. It is unfortunate that a shop that has such fabulous meat will lose customers due to this woman. I will not be returning due to her.
Delivery is timely and product is well cut and aged.Just had a AAA ribeye that ate as well as any tenderloin steak. The prime flat iron steaks are worth every penny and the Wygu skirts are perfect for fahitas
Some products is more expensive than in Costco, but it's fresh.
Great options, meat quality is great, they had a terrible service in the past but now they all are very friendly and helpful
Great meat, never been disappointed.
Ordered over the $250 for quicker delivery to get product before Canada Day and nothing came. Now no food for the planned event. Not the best first time ordering experience. No tracking, no communication about delays. Truly disappointed, not the best business parctice. We shall see if they reply to my emails or give me a refund as requested.
One of their delivery drivers was driving his truck through the hospital district in downtown Toronto while talking on his hand-held cellphone. Appalling, dangerous behaviour.
Purchased a box of NY Strip 12oz steaks via Wagjag and they were terrible. Virtually inedible box of gristle. Maybe I just got a bad batch - but regardless, it was very disappointing.
No one answers the phone. Very frustrating.
Terrible customer service. The man and woman there were so rude that I will never be returning back to shop there again!
Great prices ... great service ... great product !
Meat was spoiled. I tried to return it but all I got was attitude. I am out $60, but I guess it was a lesson learned. I don not recommend this company to anyone.
I've never seen such a circus in my life. Was told to come down at 5am to deliver, here it is 1pm and they finally tell me to back in off the street. Receiver is very very unprofessional. Now I sit here waiting for them to decide when they they are going to receive me. No end in sight.... I will never deliver here again.
Picked up an A5 Wagyu striploin for a birthday dinner. Excellent, worth every penny.
good quality meat, generally helpful staff. great selection
Broad at the cash is down right rude as hell. I spent almost $ 100 on over priced meats and you think cashing me out this "girl" would be a bit nicer . She needs to learn manners before dealing with customers or stick her to the back cutting meat. I will no longer be buying anything from this place and I'll surely let everyone know .
Great place to go for excellent meat of all kinds and terrific service .
Sad. They lost my business when one of their drivers near ran me off the road and shouted expletives. Your trucks and drivers are extensions of your business and should be safe and courteous on the road.
Very disappointed. This is our first try and I was hesitant to start off with but ok let’s give it a try. We ordered over $250 worth of meat to reduce the delivery of otherwise $25. The delivery was supposed to take place between 10-6 today but alas nothing… we had planned a birthday dinner taboo. No tracking, no contact details other than an e mail and no updates on delivery. We finally ended up speaking to someone after searching the internet for a contact number. Driver apparently was broken down and no idea when delivery could take place. We cancelled the order. We were looking forward to it but this was not a good experience. Strongly advise the store to sort out their delivery and provide tracking or updates to their clients.
We ordered 10 steaks through WagJag and the first one we ate was probably one of the best steaks we have eaten in years. The second steak was like eating the sole off my shoe. Two steaks from the same order of ten but completely different. How does this happen? No more WagJag steak orders.
Fantastic quality & freshness
My friend recommended this butcher .... no turning back!! This is my go to place only!! ♥️♥️
Great meat, great staff, great service. Friendly and professional, they get you in and out quickly. I get a month's worth for my freezer, and the value for my money is comparable to any of the big grocers.Go there. You won't regret it.
The wagyu beef I got from here was really good I got to order twice but now for some reason it will not let me get an order to where I live I have sent an email hoping to get a response
Made my first online order. The process was very easy and the staff I spoke to on the phone were very helpful and friendly. I picked up the order and the process was quick and efficient. There was a problem with the order but the Customer Service resolution by Andrew was fast, professional and I felt well taken care of. The product was top notch. Will definitely be using them for all my meat purchases moving forward.
Great product, easy to order website and fantastic price. But above all, they have great service. From the person on the phone following up on an order, to the driver delivering the food. Courteous and helpful. I will continue to shop there!
Good selection great service
Amazing place!
Top quality products!
Best Butcher Shop anywhere. Period Full Stop And recent Reno's really look great!
(Translated) It is very good quality and very adjustable price (Original) Es muy bueno calidad y precio muy ajustable
Bought tenderloin stake. Best stake ever. Going back
Excellent meat, good prices, my all time favourite Tzatziki sauce of all things! It is a must try!! Garlicky goodness.
When it comes to beef I am willing to forgo price . The Butcher shop is the best I had the 32 oz. Dry aged Porterhouse...it was a religious experience ????. The delivery was spectacular. Everything we have ordered was top notch . There is only a short summer , treat yourself to the very best ..The Butcher Shoppe!!!
First and last time ordering from this place. We see the truck all over Cambridge, we thought we would give them a try since they have different types of Wagyu. Placed the order August 5th to have the order delivered by August 7th. When the order arrived I opened the box to find only one of our three steaks for our Sunday dinner of guest coming in from out of town. I reached out via email and Instagram to get this rectified ASAP, we pushed our dinner to Monday. On Sunday, I received a message apologizing for the mistake and the two missing steaks would be delivered on Monday, my husband got a call immediately after I received the message and the lady told him the exact same thing. Monday, our guest came in from out of town.. no steaks AGAIN. I called messaged once again since the store closes at 4pm, nothing back. I call Tuesday morning (this morning) first thing, the lady was quite rude and then finally took my phone number and name and said she would look into and get right back to me. 12pm comes, no call so I call back. They have no record that anyone was looking into our missing order, so I explain the situation again. The best they can do is send them out for delivery tomorrow “free of charge”. First of all, if a customer has already paid for the product and the delivery charges.. it is NOT free of charge. Second of all, if you’ve already screwed up twice now some sort of compensation to the customer is in order. Absolutely ridiculous customer service and the order should have been sent out immediately when the first phone call this morning was placed. I will not be recommending this place of business at all, it has been a horrible experience.
we drive from hamilton every 3months to stock up we cannot find a butcher store as good near us
Great costumer service and excellent selection
We ordered two tomahawk steaks from them last week for my birthday and a few other items to make up for the free delivery. Everything was beautiful, they were great and easy to deal with and our items were delivered on schedule. First time ordering from them, but will not be our last!!!
Always pleasant (all staff) always helpful.great presentation and display of meats, great variety of various meats.????????????????????