After picking up our overpriced frozen meals ordered online, we walked over to the fence next to the loading area, not too far from the shop. We wanted to show our one year old the cows that were out on the field. We were admiring the view of the farm, watching our son smiling at the cows in the far distance. A few minutes later, staff came out and said, “excuse me, you’re not supposed to go beyond that car.” A few meters away, we noticed a van parked perpendicular to the dirt road. We apologized, said we were just showing our son the cows, and started to walk back to the car. Staff said nothing in response and stood there, waiting until we walked passed her. She then said, “Thanks guys, this is private property.” I said, “Sorry about that.” The woman said nothing, turned her back to me and proceeded into the store. The exchange felt unnecessary, unwelcoming, and in that moment, the $120 we spent to support this business, stung.
We were told to go away with a baby because we were “not supposed to be beyond that car..” As paying customers in this establishment, we were shocked and disappointed in being treated this way.
Our first visit to this shop that charges $10 for mac & cheese, will be our last. We wanted to try local regardless of the cost because we believe in supporting local and small businesses. The unwelcoming and pretentiousness of this shop does not warrant another visit nor the high costs for its food products, regardless of how much “work” goes into running this business. There are many other local farms in the area who likely work harder because they don’t have an “Instagram worthy” store front that helps bring footsteps into the shop. None of the staff had a smile on their faces, nor went out of their way to be hospitable. The selection of beef looked fresh, but the chicken here leaves much to be desired. We won’t be coming back here.