First Experience and my last - First impressions are lasting ones and small business need to be aware of that to stay competitive with other business's and the larger companies such as Save-On-Foods.
I called ahead for pork back ribs, arrived 15 min later and was shown where they were being stored. I noticed the sign 1 side $11.49 3 for $30. I decided I needed 4 in total. I went to the counter and said to the female staff members working behind the counter: "I would like to negotiate a price, these are 3 for $30 so can I have 4 for $40 since you are giving a bulk discount?" She didn't' know the answer so asked another female staff members behind the counter who stopped cleaning the slicer and walked over and replied in a very abrupt, condescending and rude way: "No we can't do that, the prices are as listed you will get 3 for $30 and pay the full price for the last one". A bit surprised I said: "Really? odd as that promotion is for a bulk discount". I asked the original girl to ring it through when she asked if I wanted a bag for $.0.25. I am sure I rolled my eyes as it seems there is no retailer anyplace that is not prepared to charge you for a bag any longer, as if we all walk around with bags in our hands for every purchase - gone is the day they were provided for convenience and courtesy. So I asked why they were $0.25? She produced a paper bag and replied: "We don't give out plastic bags any longer" I was a but surprised as the meat clearly needed to be in plastic, the wrapping around the ribs was not vacuum sealed and as soon as the ribs would begin to thaw the raw pork juice would be leaking everywhere. I told her I would run to my car and bring in my own bag.
As much as I would have been disappointed they could not offer me the bulk discount for the 4 ribs, had the staff member been polite, courteous and friendly I would have just understood it was store policy. Due to her reply, compounded with the other staff member not providing plastic bag for a produce that clearly required one, is enough for me to never return to this butcher ever! This would never happen if I went to Save-On-Foods, they would have offered to re-wrap the ribs for me on the spot.