We have all the opinions of real people like you who have information of the products of Real Canadian Superstore (Butcher Shop) in Campbell River (Canada).
At the present the firm receives a score of 4 stars out of 5 and that rating is based on 127 reviews.
As you can read, it reaches an reviews average is positive, and it's founded on a very high number of opinions, so we can say that the valuation is very credible. If people have bothered to value when they are satisfied, it works.
As you know, we don't usually stop to give opinions when these are good and we usually do it only if we've had a problem or incidence...
This Butcher Shop belongs to the category of Grocery store.
Cheapest groceries and decent quality at any of the real cdn superstores
I like going here early and everything has been restocked. In and out quick.
Best place to buy food.
Large store, convenient with the pharmacy and clinic inside. Staff is friendly and knowledgeable when I can't find something. I love their gluten free isles much larger then other stores.
Its nice and clean in there and I like the place its just I find there expensive for slot of things especially canned goods I can get them alot cheaper at food basics or no frills cheaper. There meat is high quality but to expansive for my budget.
Not so clean prices are not clearly marked food is not put on shelves properly. Some fresh produce are mixed in with rotten produce.
Good selection and prices. All checkout lanes open on the weekend.
I always save on diapers everytime at the real Canadian store. I definitely recommend
Great selection, great pricing, helpful staff!
Best deals in town for many products. Speciality items are also cheaper than at other stores. Greater variety of items than anywhere else. Good in house sushi counter. Best place to shop when on a budget and worth reading the weekly flyers
Big store hard to find things if your new to it.
Perfect variety of products from a lot of regions. Prices are good and usually stocked up.
Newly renovated & nice layout. Shopping here is now a pleasant experience.
Probably the best place to shop in the Mac other than maybe Walmart cause of their cheap prices. But this store had it all when I was staying downtown for a bit.
The prices are okay, the staff are amazing and the product is actually good quality.
Pretty good store. Could be quicker with the customer service but it has a wide selection and the best Asian isle in town.
The prices for your average groceries are better then Wal-Marts, except for their meats. You have alot more options going here, because the store is mainly a grocery store. It also has some pretty nice clothing for you to buy here.
The store is always dirty and smells really bad. I bought a pair of jeans there and never again. They have a very strong musty smell that will not come out. I couldn't notice the smell in the store, my scent must have been use to the stentch of the store.
Way up there in the space known as GODly Powers and time ???? Thanks Giving You and I much respect to you .... Zen
I find the store has really good prices but it lacks in customer service. However, none of the staff have been rude just ignore you. The one thing I do hate is the homeless people that ask for money outside in the parking lot. I have felt scared in the evenings and am glad they have security in the parking lot.
Empty shelves...getting like the old zellers
Go there when I'm down in Campbell River BC 4hrs Drive Or Longer in Winter From Up Island .
Associates are always pleasant
One stop shop and reasonable prices
The new changes are grear! Love the expanded natural foods sections! ????
I found items I wanted and it wasn't busy.
I went here for kim chi and they don't carry it. They have a fairly good selection of ethnic food but not kim chi.
My favorite place to buy groceries for years, but unfortunately I have to prepare for the parking lot every time I go. I like to go later in the evening because it's less busy, but the homeless are out of control. I am approached by strung out homeless men every time I go. I will load groceries into my vehicle, turn around and they are right in my face. I am not afraid of them in the slightest but other woman that go, especially with young children should be concerned. The security at this place needs to change. When I was there last week there where were a bunch of them sitting inside by the carts harassing everyone in the store.. completely unacceptable. We should feel safe going to get groceries. I understand the store is in a bad location near the injection site, but security needs to step it up.
I’ve been shopping here for years and I usually find everything I need and the points on groceries gives me free items and groceries it all adds up . The isles are wider than most so lots of room to shop when your not rushing
Brought some presidents choice soy sauce. Did not enjoy the taste compared to our regular brand. They swapped it out no problem. I had my receipt and within 14 days
After having a Turkey Roll go bad, I decided to go to the Superstore to buy the Roast chicken,meal deal. So, 1 toasted chicken, 2 salads,and dinner rolls. After telling the cashier 3 times, it was the meal deal, it was still rung in separately. The receipt looked wrong so I went to customer service. The first thing the lady at customer service said was, well it's very little difference money back. So, my question is, why are the tills ringing in this Roast chicken meal deal Separately?It looks suspicious to the customer, who then has to go to customer service and get them to ring it up on a hand calculator. The lady was snippy on top of it. It's Thanksgiving Day. I didnt need this when I had already heard of two other issues this weekend that were not good. I have basically avoided this store for months because the last time I was there , an older man ran into the back of my car with a cart. We were backing out, so I guess he didn't see us. I'm glad he didn't get hurt .My car still has a paint scratch from the cart. The atmosphere in this particular store has gone from negative to very negative. So, I still get gas at the pumps, but I'm seriouly, thinking it's time to get groceries at another grocery store . It's just not worth going here anymore.
The other day I was in Superstore and had to get change so that I could get a cart. An employee was able to unlock the cart for me so I didn't have to get change. The same day the cashier was wiping down her station and she had such enthusiasm. I knew she was taking my safety seriously. I left the store knowing I met two great people there.
Affordable and convenient shopping, employees on the floor are not always helpful.
A good selection of wine but quite expensive. Not many sales in that aisle. Overall good to shop for groceries. Sometimes the deli department staff can be rather unfriendly.
Its got everything I need. Great produce etc.
Best prices and the largest selection around. I love shopping here
PC Express is extremely frustrating at this location. As others have written, it doesn’t matter what time slot you have, how far in advance you order or if your a PC Insider - you WILL get the phone call saying they’re “running behind”. This means you may/or may not get your order at all on the day you scheduled. This has happened at least the last 3 times I’ve ordered in the last 2 months, often with pick up not being until the next day and don’t even get me started on the substitutions and unavailable products (often found by walking into the store myself - on the shelf where they always are). This service is becoming more and more frustrating and my complaints to customer relations have gone unanswered for over 2 weeks. Management or head office: do something to help your staff. Limit the time slots to fit your staffing levels, increase your staff, incentivize them to show up to work. Doing nothing to fix the problem is unacceptable and I’m certain I’m not the only one complaining to them. If you choose not to fix it, Walmart has been seamless and will take over for you.
Good place for fresh and cost-effective grocery
Five stars not enough good quality meats and produce everything great
Has everything you need but could use some extras like healthier options and more local products. Even an organic toothpaste would be nice.
Produce are always fresh and new. Check the flyers for some good deals if you must before shopping and you will get a lot of bang for your buck. Some of the products here (other than food) are overpriced and a rip-off. I bought a towel hanger here for $19. Went to Dollorama found same exact item for $4. Also, I bought a bath rug here for $20. Went to Costco and found the same item for $12. Therefore, I will only do my grocery here other than that I will be buying elsewhere.
Head well my shipping needs. I like the rewards system. Usually head all I'm looking for. The staff is great friendly and helpful
Awful
Please renovate! A large parking lot makes it less accessible for cyclists. They don't carry some of the higher end things I buy regularly like PC Omega-3 eggs, Olympic brand yogurt, and So Nice Unsweetened Original Almond Beverage. Maybe I'm just picky.
I drive from Courtenay to Campbell River just to get some of the deals available at this store!
The staff are very friendly and helpful . I am still getting use to the new layout but change is necessary.
Love shopping here
This store just Simply has EVERYTHING..DO I have to say more? lol. I love shopping here. The specials are the best, 10 for $10 is the best. could be anything you will not ever know til you go.
Friendly staff and great produce!!
We come here most weekends for our grocery shopping because the prices are good when they can be verified. However, we find we really need to double check prices of things to make sure they are as they appear. I added a couple examples from within the first few minutes of being in the store this morning. We find this is the trend all the time and often I need to convince the employees that their misleading pricing needs to be addressed. They're losing money as a result.
We get what we need here, it's reasonably priced and we have the PC points card which gets us a full shopping free each year. It's not amazing but it works just fine for us!
Good selectio n however not the greatest customer service and product availability is not replenished enough
(Translated) Very large well-kept supermarket, everything is a size bigger ???? (Original) Sehr großer gepflegter Supermarkt, halt alles eine Nummer größer ????
Loving the joe fresh joints this summer.
Great sales, fantastic staff, hours and parking are convenient.
Typically I stay away from the bigger stores but had to go in to get something. The deals were great and the selection was awesome. Needless to say I was pleasantly surprised. There was security there and they were doing their job well as there was some shady character wandering around trying to hide from them. Regardless, I am convinced that it is a good store to go to.
11/05 @ 8:40pm. Went in with some rotten oranges that I was sure I purchased from this location. I was incorrect, HOWEVER!!!! Katherine in customer service went above and beyond! Instead of getting me to go deal with there competitor she instructed me that she would be happy to exchange these rotten oranges (From Saveonfoods or Costco). She went above and beyond and needed to be recognized. *Hope day and time allows her to be recognized by management*
Best superstore in london
Best produce in town. Love the online ordering, however I'm not crazy about the pickup fee, as other stores (Save-On Foods and Walmart) do not charge this fee.
Found everything I needed at a reasonable price. They also carry alot of ethnic foods, which makes it fun and inexpensive to try new foods
If you ever want to reach this store by phone, just give up now. I've been on hold for 40 minutes, hung up on multiple times, then the phone was answered and simply placed it on the counter. Half the other extensions don't work.
Overall good selection and quality However I found the clothes selection is not the best.
Sign up for Optimum points. Nothing makes your day like reducing your grocery bill by $100 when you use your points.
Almost exclusively use their Click and Collect service. Their CnC staff are friendly and efficient, and the orders are well picked. Great service!
Good selection and prices but the products on the shelves are very disorganized and the shelves always look half empty. It's also not usually very clean
Absolutely love the store. Everything I was looking for was th here,always is
Superstore is a great grocery store. The pharmacy is the worst one I’ve ever been in. It takes them forever to fill one small prescription. For months now the pharmacist has been blaming a new computer system. Today I took my last refill in and will never return. At drop off I was told it would be 15-20 minutes, no one was there waiting. I said okay and left the store to shop at Walmart. After over a half hour I returned to pick up. Gave my name to the pharmacist, he said just a moment, went to the counter and picked up the prescription request, THEN proceeded to fill the prescription right in front of me!! I asked him why it wasn’t ready 20 minutes after it was dropped off. His response “ we have a new computer system.” I replied “you said that over a month ago.” His response “I have to double check everything because of this new system.” I replied “you said that over a month ago, you didn’t start filling my prescription until I came back after giving you more than a half hour to fill it” His response, nothing other than to tell me how much I owed. BTW, don’t be fooled by the “drive through service”. It’s drive through to drop off your prescription. So it’s like going to McDonalds, placing your order, leaving to drive through a half hour later to pick up your food. Superstore management really needs to investigate the terrible customer service by the pharmacist. The rest of the staff are great!
One star for the fact their bathrooms have code locks, I gotta go when I gotta
Always the cheapest prices and they've always been innovators in reducing plastic bag use, with a fantastic loyalty program. It's saved us thousands over the last couple of decades.
Live this store
Good deals
Best Grocery store in Chatham.
Cheaper prices. The waits are not too long. Good for every week stock up shopping
All day, anytime! You can get almost anything you want. For Nigerians, they don't stock ata rodo. ????. Go to the African or Asian stores for that
It's a superstore. Sums it up pretty much.
My favorite place to shop for home fresh products & very reasonable prices
I enjoy the selection of items at a great price
Terrible experience. Staff not helpful. Prices okay, but not worth the 28 minute wait in line to get to a till. Will be going to Save On or the Coop where people are friendly and helpful.
Superstore is always good.
They carry a nice selection of Ethnic foods...also the store opens at 7.00 am this is very helpful..
Great service. They stock the wine I like at a super price.
Doing my thanks giving shopping at Supper Store. Found everything that I needed as usual, prices I find are a little more than your Wallmart and Food Basic's, but just as everywhere else you must know your prices. Or even better " Price Match" all that you can!! I found the store bright, clean, well staffed and *not out of all there sale items* by the middle of the week.???????? Being Handy-caped, I also like having the use of thier power buggies to help with my shopping. Overall another great shopping trip at the Supper Store.
One stop shop, everyone you need under one roof
Bathrooms are often not clean, smelly, and with functioning equipment (sink, or urinal, or toilet, or hand dryer). Cashiers will talk amongst them selfs instead of customers, about what they'll do after work, or about the previous day, etc. either overtop of or behind them. I know they want to move costumers along as fast as they can, but when I bag up my groceries it'd be nice not to have my fruit and bread crushed against the end of the belt and other groceries.
The go to for Grocery Shopping and other little items. The renovations are superb and enhance the feel tremendously!
Happy with the selection and variety of items available. Excellent location for shopping. Large parking lot. Fair reasonable prices. Love the pc points card system. Some staff Could try to be a bit more friendly.
Terrible selection of old produce.
I LOVE SUPERSTORE! They have such good selection and prices!! I wish they had one in my town in Cochrane :(
Pretty average grocery store. Staff aren't helpful at all. Had several problems with the staff not understanding/speaking very much English and it's been hard to get proper help. The store it self is adequately clean. Lot of stuff in the wrong place and sometimes can be messy in some areas. Just a nothing thing the staff should be focused on. The one good thing is that the store has great prices. So it equals out a bit. Its not a great store, but it's not awful either.
Always have what I need
I enjoy shopping here, no complaints there. Just that everytime I am leaving the store, the same man follows me asking for change each and everytime I'm there. As much as I feel the need to give, I dont want to enable, but I also dont like to be spotted and followed to my vehicle for my money.
Love the Superstore lots of people but good flow better than Costco and no membership fee.
Decent size store. Has click and pick. So you can shop online and come pick up items directly. For pickup
Good stock on most stuff
Super friendly staff, and absolutely gigantic selection. every Asian desert you cant think of, really awesome place and will almost always have what you need. Tho, there is a weird process for packing your stuffs at the end you will find out when you go there
At that time it was horrible.. I understand they are doing Reno..but mad it that much harder to find item which seemed to be all over the place.. personally I think it was very poor planning
Love the points from this store
Best prices large selection and nice staff.
Best produce in the city, hands down. The quality and selection of the fruits and veg here is the benchmark for the rest of this city. Huge store with lots of stuff, loads of parking and many cashier's (usually) to keep things flowing. If you don't deal well with crowds, go to Independent in Clearview.
Love this Superstore! For my groceries I shop there 90%. Other 10% at Costco as it's difficult to shop there because it's too busy and I don't always need a huge pack of everything. Superstores only competition is Costco in my opinion. Although I chose to go to Superstore more often for my daily groceries and stuff. I love self check outs at Superstore. They also have a lot of cashiers open when busy. Great selection of grocery products, awesome home decoration, seasonal, bedding and toys. Way to go to the manager of this particular location. He or she are doing an amazing job managing such a big shop. The store is getting better and better ever day. I had concerns of them not having organic milk at certain times (not recently, couple or more years ago) They fixed it! Now they always have it in stock. And in general their shelves are always full, never out of stock! Way to go!
There’s no staff to ask for help when you can’t find something.
Our go-to grocery store, especially since we started using the PC points for groceries, gas stations and Shoppers Deug Mart! We also love online shopping! Superstore has developed a lot over the last few years and we are thankful for the convenience it provides
The are a typical superstore.. the service is good.. the security sucks since I am regularly bothered by people in the parking lot for money
My favourite grocery store in the Chatham area. It's always clean, they have what's on sale and the cashier's I've dealt with are more than willing to complete price matches without a fuss.
shopping at this Superstore for as long as I can remember. Although the price of meat has gone up immensely I do believe that's from the pandemic and not a direct reflection of the store itself. One stop shop for anything you may need.
We stopped here to grab sandwiches for lunch on the way to my daughters soccer game. The already prepped food was awesome and a decent price. When we went to pay we wanted to use some of our points and the clerk at the self checkout had no …
I really like do shopping
Easy parking
Superstore always has what I looking for !
Huge store. You'll find anything you need for daily life. It seemed cleaner and mixer than Walmart but grocieres were quite pricy.
Great store in a bit of a rough area. Make sure your vehicles are locked & valuables put away! Just my 2 bits
They have the best selection and high standards, if you can afford the higher prices {especially produce} this is the grocery store for you. However if you don't have the cash, they can have great deals actually. One example would be they had macintosh apples on sale for .48 cents a pound while Food basics was selling them for .89 cents a pound. Shop the deals and loss leaders if you can't afford to shop the whole store and you'll come out ahead!
Expensive to shop here n products they say show in their flyers that are on sale, AREN'T anywhere to be found
The superstore has pretty fresh produce, a very large selection and even the hard to find stuff is available there. The prices are usually competitive and isn't a long wait considering how busy it is on the weekends. Overall, this is one of my top grocery stores.
Great one stop shop, this store has everything you need in one stop. In down town Fort McMurray Alberta
Always have many options for all people all over the world
Reasonable prices better than average selections
Parking lot is always flooded in springtime Usually crowded Long lineups, self checkout always requires assistance and does not accept cash, Produce /fruit is NOT fresh , summertime birds in rafters of store pose a health risk, seafood dept.is questionable Meat poor quality. Continuously relocating products.! Isles blocked with stock, Tip:Avoid garden shop! all flowers, plants, Christmas wreaths,trees I've purchased have extremely short lifespan & don't bloom with proper care Staff/management is not customer-orientedI.In general : nclean/untidy, high priced poor quality products. Security guards have proved themselves useless. Cashiers have given back incorrect change several times. On one occasion I had caught $15 over charged and then didn't even receive an apology. Bakery department proves to be a mystery as I have never once enjoyed the odor of freshly baked goodies,urchased a Frozen cheesecake t was freezer burned. Bathrooms ignored/ unstocked , shopping baskets filthy,, entrance carpets soaking wet in winter, etc........Tip: take advantage of any freebies they offe.Placed right next to the cash register is a daily special item. If she does not offer it to you, you're entitled it for free. & spend over $200 you're entitled to a free product that you must pick up by the cust servi counter before you leave store i (f you remember) I've received patio furniture hair products meat products.
Quick easy shopping trip, easy to navigate and had everything I needed... Great experience overall
Superstore is great. They're well laid out, clean, and always stocked. All the cash registers are typically open during peak hours of the day, so the line up is never too long. They offer a wider selection of products in regards to oriental options and others.
Good to shop when they have deals
3 of 11 checkouts open at 11:15
Good meat and helpful layout. A bit pricey but it's a clean store. Produce ok, sometimes same items are over ripe. Deli centre top notch.
Superstore is good for lots of things. Produce is alright but not the greatest. They do have good store brand products.
Great deals!
Very helpful staff and good products
Great store!
Everything a human being needs can be found in this place. A truely SUPER store. Very organized as well
Cheap but not always fresh
I get things with affordable price
I find I'm here multiple times a week (usually) due to my poor planning. They are always pretty clean, always stocked and have great produce. My favourite part about shopping here is their self-checkout where I can skip all the lines and just do it all myself quickly! Yes I'm a millennial, and yes I despise social interaction while grocery shopping. That's why superstore is perfect.
Parking is a major problem. Staff is friendly. Good prices.
Very useful location and selection for both locals and visitors.
Our main choice for groceries. I like the points and good prices. They do not always have what I want. Produce is not always top notch.
Awesome store everything you'll need
They are very up to date on all the concerns going on. staff is very helpful
Worse bathrooms ever. All across Canada these bathrooms are insanely dirty..... They will grow the next plauge without a doubt!
Very good experience with this store.. however, the "Handicapped carts" need some maintenance
Wow, what an amazing store. Huge, bright, clean, and friendly staff. I got a jacket for Christmas from Joe Fresh but my Mother in Law lost the receipt. They very nicely exchanged it for the right fit with no hassles. Huge produce section, pharmacy on location, and massive parking lot. ONLY downside is you bag your own stuff but the money you save is well worth the extra few minutes.
Made a online order was supposed to be 275$. But after they removed 6 items from my cart because they were out of stock my total somehow changed to 305$. Can’t even view my online receipt because the links don’t work and was not provided a physical receipt. All in all a terrible experience and still can’t get a reply from any of the online customer service agents and it has “nothing to do” with any of the in store ones.
Just your average super store. Some of the food items are priced higher then other superstores I have been to. This is most likely due to the fact that the store is located on the North end of Vancouver Island. Other then that the store has a nice selection of items, when I was there, there was a lot of registers open. The staff was not overly friendly, but it's a grocery store so what do you expect.
Friendly staff, clean environment
Too many times I've experienced long lines at the cashier's check out, because there are only two or three cashiers working. Need more cashiers to speed up our check outs. We don't have time to wait half an hour in the line ups. We have work to do and other places to go,too. I also noticed that the customer service person/s do not try to help thin these busy line ups by going on the microphone to announce that they could take their items through, as long as nothing needs to be weighed. I watch these workers as they just lean on the counter with their arms crossed and do nothing to help out. These workers are just plain lazy.
Not sure why it's super. They've changed everything and now I don't know where anything is.
I love this super store!!! It's SO big!!They have everything there!!! From the Joe Fresh clothing line, to birthday party supplies, to Bluetooth speakers and any and every grocery you could want!! It's usually pretty busy, but so large that it's never creamed for space!! I really enjoy shopping here!! :)
Superstore has really improved. They have the best veggies and far better tasting dishes than the other stores. We now shop here regularly and enjoy it.
Good selection
I love this store but from time to time some top brass hands some BS down and simply wow. Have a look at the over limit price and if you pay by cash they round up. Now I brought this to the manager's attention and she said the over limit price was wrong. Even though the cost of this butter has been $4.00 for the last months and I bought some at least 3 times.. soo what they jack the price just before the sale to make it look like it is on sale ?? Come on Superstore top brass this is not cool.
Good store to find all you need. Quick at the tills.
All checkouts open and lanes were moving quickly. I was impressed.
The superstore is always clean and well stocked. The staff are friendly and fast! It's a big enough store to have lots of variety, but not so big that the things you need are spread out over vast aisles like Walmart.
Almost every single item I bought was either moldy or just a plain disgrace. The cream I bought for my coffee was not expired but came out chunky ! The milk I bought was the same. The bread I bought was actually damp and moldy ???? I bought a Case of Pepsi and it was moldy and one of the Pepsi cans inside of it was leaking everywhere. Please go somewhere else this place does not take care of there products properly!!!
I never buy my meat or produce at Superstore, I've never been impressed with either. I find the store hard to navigate especially on the weekends and the lack of check out line make me not want to return. They do sometimes have good sales but I shop there maybe once a month. I don't find the staff overly helpful either.
Good value for your money.
Always have everything we need
The store is too big
Easy to maneuver. Always has everything I need.
Live crabs are served here, and just recently certain categories of sea/ocean crustaceans have been found to feel certain feelings such as joy, frustration, and even love. It has even been noted by many major governments who have even gone as far to ban the live sale of them.
It's your typical big food store. Long, wide aisles overflowing with foodstuffs. People can treat the place like a dumpster, so the staff sometimes struggles with keeping the shelves & aisles organized. The produce section has a few Asian choices, and a lot of your basic hothouse veggies. The meat section is large & utilitarian - I prefer smaller grocers for meat. Prices are lower than average, but you pack your bags yourself & pay for bags. The kids who stock the shelves seem friendly & helpful, but often over-worked.
Good
I like the size of Superstore...there is a high chance of finding what I am looking for.
Their French loaf bread is amazing they always have fresh bread and great prices on deli meat this is my favorite place to grocery shop.
Great place. Just wish they had beer!
Its a superstore.... not much to say about it other than its a big box corporation that has the same options as any other. The staff were average and the cashiers looked like they were suffering but nobody wants to really help customers.
Reasonable quality produce. Decent selection. Bathroom is a bit dirty
Good place to get your food.
Very good prices, decent loyalty program, good private label and produce is usually pretty good, however, customer experience lacks. I find the tellers are always rushing people through the till and awkwardly making the person rush to pack their groceries, while the next person is already being run through. I'm not sure if that's asked by management but it's odd and ultimately not going to increase revenue and in fact may put people off.
Very helpful staff and shipping receiving too
This store is too big!
Love the prices and the products. Really good meat.
Much better since the renovation. Glad VI Labour could help with the upgrades.
Very good service
The SuperStore is a great quality almost perfectly priced and variety of everything. From food to shoes. It has a pharmacy, it has a walkin clinic and also offers mobile phone sales and service.
I always shop at this store because I don't only get good deals, but I love the customer service at the super store. Thank you so much for putting food on my table. ????♥️????????????❤️❤️
Clean location with plenty of stock. Found everything I was looking for. The produce is always fresh.
Over priced
Good staff, especially Emily Putnam.
I have basically stopped shopping at this store because of the loud irritating music they blast at you from speakers placed thruout the store . The music they play is womens pop music, screaming and yelling making the Superstore shopping experience a total nightmare ... similar to Wal Mart. bye bye til you play quiet muzak or nothing at all
Good place. Reasonable prices.
Ginormous! Loads of things to choose from and I love my options!!!
The staff is rarely pleasant and there are lots of things they don't carry anymore since the renovations
Haven't been in awhile and it was different from before. Found what I was looking for.
Nice grocery store with PC card bonuses however gas station next to the building is poor quality, I don't recommend to fill your car there!
The fruits and veggies rot so fast.. I've actually witness a whole purple onion section rotting.. The smell was pretty bad. I've stopped shopping there for produce
The pharmacy is good ! Polite, knowledgeable, efficient staff.
Best place to buy groceries if your on a tight budget. Lots of self check-outs. Bright and well laid out. Always some sad story in the parking lot trying to bum money, but that seems to be everywhere in PA. ***Here's a tip*** If you're trying to save money on groceries, use the "clip n collect" service. This way you aren't tempted into buying stuff walking around...your order is picked and loaded into your car for you so you don't ever have to go into the store...nay nay buying stuff you didn't have on your list ????.
Great customer service ????
Tried and true. but the store is always a bit dirty. Good deals . New review June 2019 The store is quite a bit cleaner and organized lately . 2 main issues I have are they are consistenly out of things i get everytime
You need a map to find anything. The bulk section has removed items.
Almost everyone masked up but not all! C'mon people protect us all.
Find almost everything you need
I've been using there online order and pick up service recently and it has been very helpful and the staff are very friendly.
I liked that there were different things that most other stores don't have. There were lots of tills open so checking out didn't take long
Love going to this place. They always have what I need and at reasonable prices. And the quality of the products is really good.
Friendly staff and reasonable pricing
Great store, but please lower your flag for Nova Scotia.
Great assortment of products and reasonable prices
I love this store. Friendly people, a great selection and very clean. Plus they let me busk in front so it's so much cooler than all the other stores!
Just about everything you need from a grocery store.
Store is impeccably clean and it’s well laid out and logical. Staff that I approached were all very knowledgeable and really helpful ... such a change from most box stores that one would visit. Was surprised and delighted to see a large BC Wine section right in the store itself, and it had some really great and varied choices for which vineyards were represented. The organic and healthy living section was beyond compare and had tons of amazing products to choose from. Will definitely recommend this location over the other in the surrounding cities.
Easy to park ..lots of parking
Excellent service and well stocked despite the huge customer base it serves.
Hello everyone, this morning I came to the store as always to buy groceries and some fresh breads. The lady who's working in the bakery section was rude when I asked for fresh breads as every time and she's telling me to get from front. Why should I buy old ones which expires tomorrow.
Always friendly staff and clean store. Also superstore prices are great:)
love this place, excellent prices but they never ever have my favorite ice cream, but everyother super does it sucks
Great selection and fast!
Was very busy We used the self check out and when we asked for the bags for groceries the lady working in that area was very rude..
Buy your food here and at the liquor store they have cases of beer for 15 bucks
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I love this store. Fresh food, clean, nice staff, friendly people. Every you can ever want or need is there.
I love their produce but I find that a lot of the sale items always run out fast.
Good prices overall, the store is almost busy so I use the grocery pickup app when I can. The staff are courteous and helpful. The pc brand has really upped their game in the last several years. More often than not I've found the pc brand to be on par or better than the name brand products. The pc express grocery pickup app works well I've only had a handful of issues with order mix up and once they patch the app they don't usually occur again. The reason for my low rating is for the management ending the so called "hero pay" for the Frontline grocery workers. We are far from out of this covid19 mess. The average worker deserves better compensation for putting themselves at risk.
Excited about the renovations.
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The cashiers are usually super kind but most associates on the floor are cranky, quick and have no idea where anything is. The ladies at customer service are usually talking way longer before helping a customer but the bakers and bakery is the big selling point for me.
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In an attempt to not offend people with medical conditions who can’t wear masks and in a misguided effort to curb potential violence from customers refusing to wear masks, the Medicine Hat Superstore is refusing to enforce Superstore Corporate’s policy requiring masks. Their staff need only sign a waiver for them to not be required to wear a mask, not have any medical conditions preventing them from being able to do so. When we spoke to the manager regarding this, he did not care that my health was put at risk (I am immunocompromised) by the store lying that everyone there would be wearing a mask. Approximately a third of employees and customers (including every child we saw and their families) were not wearing a mask. I had to immediately leave the store as a result of the health risk in Superstore. The reason the manager gave why they are not enforcing it, above and beyond the excuses above, is that Medicine Hat does not yet have a by-law requiring them. That shouldn’t matter when your corporate office has that policy! Plus, one of the ways that we can prevent Medicine Hat from needing that bylaw is to abide by public health precautions and prevent a large outbreak here. The manager also refused to give us a way to contact the corporate office unless we made a purchase as the phone number would be on the receipt. They are selling a false sense of security while not even bothering to sanitize their carts. As large as they are, they can do proper public health precautions and enforce them, many smaller business in Medicine Hat do!
Always fresh produce and pleasant staff!
Wide variety of products
The prices are good but produce, meat etc is hit and miss for freshness. I almost always find something out of date on the shelves. The fish department needs help. The smell is overwhelming.
This store has way more stock than South Surrey location and friendly staff! I would recommend coming here if something is sold out at a different location.
Good selection. Good fruit and veg.
Meh pretty typical nothing special
I left the point system and in fact you actually get groceries free. I have to say anything I would prefer if they keep their bathrooms clean in this day and age I would prefer that they have someone monitoring bathrooms at all times with drugs on the streets and all kinds of bad things going on I feel the diseases and safety of the public is essential for your business. Hire someone to supervise bathrooms always and don't love people just to use them as bathtubs. I was needing flowers. They were all almost dead nothing alive. Expensive for almost dead flowers.
I like the new floor plan....lines to pay still to long
Love this place, has lots of fresh food, snacks, and great bakery. Decent prices, sales often. The reason for 4 stars is because it can get very busy, and the bathrooms are gross.
Handy has everything
Clean
Super busy, but can't hold that against them. Has a ton of groceries and household wares, pharmaceutical, and clothing. If you live downtown, this is a good place to shop.
Great thanks
Pharmacy promised a medication before a procedure and the day before couldn't get it done and didn't notify us. If you can't hit a deadline and not notify the patient my trust that you can put the right pill in the bottle is gone. Will not be returning.
Could have better quality fresh foods but good prices
we mostly shop there
Always moving their stuff around. Nice to see new coolers...much more environmentally friendly and friendly staff .. They need more stock on the daily deals tho and after we spend 200$ or more...the reward is starting to not be worth it ...and make sales on child tax days and on the welfare days....not just every other say of the week...
Good prices
Terrible customer service! Had a stop from Calgary, this lady at the self check out had no manners at all! Very rude and very disrespectful! I hope Super Store can focus on its selsman ship. Super stores in Calgary are much better
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Worth to go for daily food stuff.
Good pricing, quality bakery
Best prices in town but brutally congested and never have enough staff on checkout. They don't bag your groceries either which is annoying when they're shoving the next persons groceries into yours implying you should hurry up. Needing a loonie for your cart is also inconvenient. I think they do it so homeless people don't take the carts across town.. Then again homeless people probably wouldn't hang around there hustling people for loonies if there were no loonie carts...
Standard superstore experience.
Within walking distance and always had great prices
They usually have decent deals nd alotta things just seem cheaper in general.
Would appreciate if groceries were set in back lane as there are customers behind me, and this would enable the traffic flow of patrons around tills, therefore eliminating the current congestion you are experiencing.
Cheapest grocery store in town, especially if you buy bulk stuff. Unfortunately every single week I shop here I have an issue with with my click and collect as in they are out of something, or I'm given expired products. Sometimes I even buy meat and it says it expires in a few days and open the pack to discover it'd spoiled. This week I bought a pack of Persimmon and the amount of pesticides on it was just awful I couldn't continue eating it, and I was given applesauce that expired 3 months ago! I want so badly to love this store but it's getting very disappointing. I love the PC plus program but I'm not saving money if I have to discard thing or spend more gas money to go a second time and return stuff. As expensive as they are I think I'm ready to exclusively switch to Save on Foods; I'm never disappointed with their store.
I like the store for the value but the staff here well some of them are extremely rude and really shouldn't be working here like the really old lady that works customer service she really should be as far as possible from customers
It was better 10+ years ago, before the renovations. Now it feels much too big. The people begging for money out front are a turn off as well.
Great place to shop
This store is deal,not expensive and have more different food
Best prices for your dollar!
Has good variety but quality sucks
We've been shopping at Superstore more than twenty years and have found it to be the place that offers the most in overall savings and selection than any other place. Best of all, no membership fees are required, plus continuous savings with the extra points earned by the use of their President's Choice Credit Card. We love it, and give it 10/10.
Nice clean store, more than your average grocery store.
Click and collect has been horrible. Tried this service multiple times and is honestly just unreliable. When they are on time things are wrong and today they completely missed my order no call no nothing and was on hold for 30 minutes to try and speak with someone at the store. ... was told to call back tomorrow to speak with someone.
No long lines when I got there after work (6pm) got what I needed and was out quickly. I used the self check out and the attendant clean before and after I used the check out. ☺️
Went by the discount rack to see if there was anything worth it and found rotten food. Well past being suitable for human consumption
Great service
Large selection of goods and great service at a good cost. The only complaint I have is how busy it tends to be on some days.
Fast and organized checkout
As is typical of any Superstore, things are well stocked, clean, and organized. Many departments to choose from. Always happy when I go.
It's even better now because they did lots of upgrading and more new stores are opening soon. Really excited about it.????????
It was very clam and there were many things from food to cloths to books and toys for children.It is not very expensive and is cheap and very affordable stuff.They also have haircuts in the buildings with seawfood and dairy products.
Love the prices nice variety just not a fan of crowds this place is always busy
Not many people and lots of products, especially in organic department
I love this Superstore! Everything is easy to find and the store is clean and well stocked. There are a couple of staff members who can be cranky, and I mean cranky. But overall, the staff are friendly, helpful, with smiles on their faces. I am happy I moved to the area and will shop at this location regularly!
Amazing quality sweaters. Huge food selection
Clean, fresh produce, easy to find products.
My favourite grocery store. Great selection and good prices.
Most times the prices don't ring up as they are posted on the shelves. I always have to check the receipt and go back for returns. Very tiring. They run out of some products always and most staff are not friendly. They have good enhnic variety foods and competitive prices is why I still go there.
Busy busy. Limited social distancing.
Good prices and selection but produce was a little sad looking. Given the current circumstances in supply I can't fault the store
Had a time looking for peanut butter the other day, it seems like they switch the aisles around weekly.
The location is in the mall at Discovery Marina, the prices are better than most supermarkets, the pharmacist is unusually helpful, I can't think of a place I would rather shop first at in Campbell River.
If you want to go somewhere where COVID policies are NOT PRACTICED, come here. I watched three people without masks stroll around the store and no employee said anything. Worst off I told one of the superstore managers and they said "well we don't know".
Nice But there is no a lot of customer service to help you finding something
Great selection, but so many half empty shelves of product and cardboard everywhere.
Great place to shop. One stop shopping. Affordable groceries drug and health needs Friendly helpful staff Love the optimum points card
Typical Superstore experience, a big grocery store with a bit of everything. Easy to get to and never a problem parking. Produce is pretty good and shelves are usually well stocked. I like that they have a decent number of self checkouts especially when you just need a few items.
Great place to buy your daily groceries and other household items. Staff are friendly and helpful. Clean areas and aisles
Quite clean for a big box store, great selection in the produce department and lots of leisure items to browse.
Me and my bf have been going to this store since we started dating in 2010 I think he was here before me. Since the change it's been weird to find anything again. So we moved to a different store, I took this picture because of the sky buy it's fitting to the store in in.
Have been using the online order and pickup option during the pandemic. Orders have always been ready on time and are brought out to the car in a timely manner. They are pretty good at what they pick for you, but we have had a couple items or produce that weren't the best.
Found what I was looking for with great points for my purchase. Money back in my pocket and low prices for groceries.
I really appreciate the much better prices than other also mainstream stores, still paired with some semblance of quality- I have not done my research to explore where Superstore sources their seafood, Maple Syrup, clothing, candy or fuel(part legit, part tongue-in-cheek list) so I give 4 ⭐s to reserve the stamp of absolute grocerical perfection. But I'm thankful for the variety, some healthier choice items(in supplements/deo/AND foods as well and often a zippy Express Lane(I try to avoid self-check to support cashiers...not add to their stress). I rarely seem to find an employee around to ask questions of, and it definitely has the catch of stereotypical(and sometimes not!) busy times but cashiers and Customer Service are regularly friendly and engaging(usually get some good laughs with the customers I'm in line with too!) and an open, light shopping space. Just b aware, and don't do a big shop when you're rushed if you can!!
My go to store for groceries. I find no matter what time you go. There's always a lot of space to shop in peace. You can get clothes, cell phones, pharmacy ⚕.
Super, super store
Great service. I mostly use click and collect and see the supervisor, Shelbey, often. She does a wonderful job. Always makes sure I get all the products I need and when they arent there, she will actually go and check again before finalizing my order. She's someone that shows she cares about customers being satisfied and getting all they need.
This review is specifically about the Red Deer Superstore click and collect. I've used it about a dozen times and decided to no longer shop at Superstore because of it. Each order was wrong. Substitutions were nonsensical - a bag of the same brand cat food when I ordered dog food. I ordered two of an item and got only one - for seven of the items in my last order. After unchecking substitutions for each order item things were still wrong. A container of cream cheese came in the wrong flavour and packaging damaged - had to be thrown out unused. The last time I used their service I got literally half what I ordered. I expect better when I order and pay a day ahead with Superstore. I'll be giving Sobeys North my business. The prices are not hugely different and they are never out of items I use.
I like the prices and they have pretty good produce (better than some more expensive grocery stores in town). The shopping baskets are not high quality however and I’ve broken 2 in my visits, which makes for embarrassing and awkward grocery trips. The shelves are sometimes empty of items. The area of the city can be a bit sketchy, though I’ve noticed security guards at times.
A perfect place to shop all your groceries and home essentials
I'll recommend this store too is clean they have everything you but sometimes there is someone there elder in customer service are very rude for the return items and I didn't appreciate that
Its pretty good for a super store, however some of the staff are just plain rude while we navigate to get our groceries... I just wish they would be more polite as I spend $400 on my groceries. If I could find a different place that was closer, these guys would lose my business... It shouldn't be like this, it should be like family...!
Pretty busy most days but I guess that's because their prices are great and their checkout is usually not too long of a wait.
Our go to place for groceries in Campbell River. The staff are also friendly and kind????
I recommend this place. Great store, unlike others, they serves customers with a manner.
Their prices are incredible and sourdough bread made in store is the BEST!! ????
Doing their best to keep things stocked!
Easy way of shopping without the big rush but most of all great prices.
Huge store, great selection of produce and grocery. Extremely busy at all times, always see someone yelling or arguing around checkout or customer service. I would stay away during peak times as its extremely difficult to navigate safely. Parking lot is a mess.
Good place for shopping for organic foods
GROCERIES
Can't go wrong. They have everything you need.
I don't like shopping here. Too hard to find items I wanted.
It had so many deals that I ended up buying what I didn't plan on spending money on. For example, bananas are ripe and its price is $0.29 per pound; that's excellent. In Windsor, the price would have been what it was normally regardless.
Lots of selection. Purchase a few plants. They were well keep. Service was friendly.
Fresh veg, lots of variety and not just food. Reasonable prices compared to some higher end stores. Love the freshest bananas in red deer.
Great selection!
I've always loved superstore but they need more enforcement of covid 19 by-laws
lot of veriety and staff are helpful
My daily shopping place. Nice and helpful staff.
I really like ordering my online groceries from here.
Kinnar Patel, you should cross-shop better. Nobody has a price guarantee on every item. If Best-Buy has better prices on something, then shop there. It's not SuperStore's responsibility to price check around town for you!
I shop her weekly. Great parking.
My favorite grocery store with one unfortunate exception. I went to the Express checkout (15 items or less) to discover a customer ahead of me with a full shopping cart, of at least 50 items. After several delays for price-checks and such, he was on his grinning way after about 10 minutes, by which time the line had grown to 6-8 customers. I asked the cashier why she allowed this to happen, since the purpose of the Express line was to save time. She said she wasn't allowed to direct customers to the regular checkouts. I regret not making a complaint at Customer Service at the time.
Good place to shop.
They have everything u need all in one store n that's makes me very happy I go 3-4 times a day n it's in a great area n not to far for me to walk with my disabilities
Langley Click and Collect Customer Service is the worst. I now drive further to South Surrey because they are so happy and helpful and are never out of items. I've given Langley about 5 tries. Staff are rude when you call, they make a point to rudely say that they can't promise you will be able to add items even when you call 4+ hours in advance to add items that aren't searchable online - even though the website says to do this. I've had to go into store several times to show them where the items are that they say they don't have (clearly not training new staff where PC items are stocked), and this is how they pack my groceries. Yes, the eggs fell out and broke and the bananas were bruised.
Great selections of international foods, always finding new products and great service
Best place to shop for groceries and common house hold goods. Great reliably low prices. PC points rewards program is a plus.
I don't partake, but am happy to see international items on one aisle for those new to Canada- I bet newcomers would like more items. I often call to inquire if they have a singular item, and the stock boys are very, very friendly & happy to help. The prices being a good 15% lower than every other store sure doesn't hurt their reputation, either. My grocery store of choice was Safeway for the longest time. Superstore's call-in and pick up your groceries another day feature, I have used once but had a delivery company bring everything to me as I don't drive, and there was a hitch that went wrong- I (and the delivery driver) was EACH CHARGED for my grocery items! I paid by CC when I placed the order, and then when she arrived at Superstore, the delivery driver was instructed to pay for the grocery items, so she did and was, for good reason, a little put out when she arrived at my home and told me that she was required to pay before leaving the store. I wasn't handing over cash since I had proof I'd already paid for it. It took quite the effort to right the wrong, and the poor girl was out a good half hour of her work day where she could (and should) have been making money doing other deliveries. I'm leery of trying this order online and pick up another day service again because of how wrong the 1st and only time went.
This store is good for a variety of products from groceries to housewares to clothing. They have a pharmacy as well. Their deli is great and their meat is fresh. Great produce section and pre made salads are a great deal. A good place to get a quick lunch that's not fast food. The rotisserie chicken is really good here too.
Think you guys need to get with the times , you're service staff are not cleaning their work station after each customer , an when asked about it was given a rude look an silent treatment.. Also the fact that every other grocery store still bags peoples groceries while you till the day don't; Also I feel you guys need to start enforcing social distancing, as it seems not enough is being done by you're establishment
Need to go in the early afternoon to get certain things that are not restocked later in the day. Super crowded too. But good prices.
Good prices and love that I can earn point to go towards getting free items
Not great produce. Long lines.
Loved the place, it's an all you want shop, everything you wanna buy I definitely guarantee you that you will find it.
Clean and well organized.
Went to Safeway n got exact same things for $150, superstore was $109
Fair selection but often not enough cashiers for the volume of customers
Home of the dented can
Great choice of fruits and vegetables, one of the best stores to do groceries!
Like the store layout & friendly staff especially Heather N at checkout - always pleasant.
Nothing has changed. Still rushed to pack up your own groceries while ppl trying to get past you with small orders.
Do you know the difference taste wise between Kellogg's corn flakes and presidents choice? This is a common question we all ask before making a purchase decision. There's always a fine line between marketing your own store labels with other reputable brands, not to mention generic no name label products. Each to their own, but what Superstore has done is made the store large enough to provide you the variety to suit your preferences. Always watch the layout on the shelves. Not hard to tell its laid out sneaky like. Often the store label item is a little less (watch the pack size) priced and you are left to decide between two different products made by two suppliers. One you will like and the other will probably taste like cardboard. Next time you buy you will not make the same mistake again. I will add that its worth mentioning that Superstore has improved their produce quality over the last few years. But like anything it requires smart preventative maintenance to keep the wilted produce pulled and keep the fresh always looking fresh. A blind person should be able to buy produce and always pick up A grade quality. Management has to decide what level of shrink they can tolerate in order to maintain high quality standards.
Great selections and low prices. Always be alert on those tax free days! Line ups are a killer but the savings are amazing. I always find their produce relatively fresh and amazing condition. I really appreciate the diversity in food selections but I believe they can do better.
Disgusted to find out i sent instacart to shop here for me spending $400 and superstore refused to give them the free gift they offer in flyer...why because I paid instacart for the groceries the lady i spoke to on the phone said, so I geuss shes saying the lady from instacart walked in there and took $400 in groceries without paying superstore? What an excuse obviously they paid for my groceries so why then weren't they given the free gift? Last time I shop there.
Good store
I have gotten to know the staff over the years and the cashiers are very nice people
Very clean
Competitive pricing. The fruits and vegetables are always fresh and delicious. The meat department is good.I buy all of my frozen foods here. It's a well rounded grocery store that has a greenhouse worth checkouting out.
Never in my life had I received a pleasant experience while shopping at superstore. While the prices are unbeatable, the staff are unbearable. They rush you through, they are incredibly rude, and get exasperated when they actually have to do something within their job description. Totally unhelpful. I have been going to WalMart the last few months, spending more, but am treated like a human being.
Very good ratio quality/price. Long wait to check out
hard to check sometimes long lines to check staff is friendly
Prices are great, only thing I would like to see is more keto options
Staff is friendly and helpful .Answers questions promptly and don't tell you that they will page someone to help you.
Great food prices. Fresh products and amazing staff
Friendly staff, great variety, but the parking lot is sometimes crazy.
A wide variety of products at mostly reasonable prices. This and the Walmart seem to be the best places in town to shop for groceries.
I work for a living... can't afford to shop elsewhere.. just saying... Thanks Superstore..
Love love love this store. Clean and decent prices
Crowded unclean maybe they should put hand sanitizer as you're leaving the store instead of just leaving it as you come into the store pretty press poor customer service.. and not a very clean store at all
Competitive pricing, typically find everything we need for groceries here. Never enough checkout counters open during busy times. I prefer using click and collect now but you end up with a bunch of plastic bags. I would prefer they use some sort of reusable tote or cloth bags.
They have pretty much everything you need for groceries and home. Pretty crowded during peak times and weekends
Well stock, found what I needed. Friendly, fast service.
The service here is just amazing
Nice store
Prices don't skew right quite often.
Store was highly busy and it took almost 10 minutes to find parking, then shopping cart was also not rolling properly there was some defect in its tires which resulted in frustrating shopping experience. Waited for almost 15 minutes for billing and then I used their restrooms which were stinking like hell.
What can I say it's Superstore!
As someone who shops at Superstore all the time, I don’t appreciate being followed by Security the entire 40-45 minutes I was in the store picking up groceries. Your hired “Security Guards” are profiling people based on how they look, and that is extremely unprofessional. I came in at 7:15-7:20pm and didn’t leave until 8pm. For that entire duration, one of the Security Guards hired there followed me through EVERY aisle I went to. It was very obvious and super uncomfortable as someone with anxiety. I don’t need to be stared at and babysat for the entire duration of my 45 minute grocery run. I was tempted to just give my basket of groceries to a cashier and go somewhere else. I have no idea why I was targeted by Security, whether it was from upper management or his own doing, but it makes the experience VERY uncomfortable and VERY unprofessional. I shop here all the time and never had anything happen like that with ANY of the other hired Security. Completely obsessive. Maybe it was because of my Mask I was wearing (and many other people due to covid-19), or maybe it was my long hair. I don’t deserved to be profiled as someone suspicious considering I shop there all the time and pay for everything I pick up.
Great variety
This is a great place to shop.
Really good sales and selection.
Amazing selection of products
My grocery store...
Everything was fresh
Nice and clean. Staff are always super friendly!
Biggest grocery store in town with all items at the best prices.
Always has what I need for when I shop here for cosmetics and groceries
Pricey. Half as many cashiers as supposedly promised. And the cashiers like to socialize, so you'll just have to wait.
A little pricy on their products. Good staff, nice atmosphere
Great and convenient shopping
Price, service, they listen.
Solid selection, pc points to boot...saves us hundreds of dollars in groceries yearly.
Affordable and lots of lactose free and gluten free options
Love the seafood section and some great ice cream
Not the best produce
Everything you need..ignore the workers..prices are good..wide variety...read labels check dates..get points card..for added credits.
Has a good variety and selection. I can usually get all my shopping done here. Expensive though.
Pretty good grocery store. Prices are quite low. Selection is pretty good, but they do alter the selection and location of items far too often. I would be relieved to see them regularly pressure wash the filth from sidewalks, ramp and stairs: it is off-putting to buy food at a place where it is that befouled.
Man this place is bonkers busy. But they had what I needed. Wear shin pads to protect you ankles from all the carts!
Ez going, clean, friendly, always got my products, nice people and solid food
Large store with lots of selection
Even tho this company is making record profits there was only 2 cashiers on and a huge lineup at self serve checkout which I try not to use.
Thw Superstore is well... the superstore. They have really stepped up their game as far as having enough stock to serve this huge community including having enough cashiers available.
EXCELLENT EXCELLENT staff
Generic superstore, clean, has your essentials and gets very busy.
Big store with good selection.
I always shop on this store. It offers a variety of products at very satisfactory price. The goods are perfectly organized! cool.
Go in for a cake. No one in the bakery. Paged someone twice . No one came by for 20 minutes. Then a older gentleman comes by, rubbing his hands threw his hair and goes to get the cake without washing his hands. It was so gross. I went to customer service to make a complaint but the lady didn't seem to Care. Such bad service. Not going back again.
Decent store provided you dont need help with anything. I have driven here twice now after being told something was available only to find that it isn't and they cant do anything to help. Extremely unimpressed with the customer service. Good prices, just dont expect good service. Do not get sandwiches from here unless you are willing to fill them in. Got a 10$ pizza sub. Very very minimal filling, and the sauce on it is pathetic. See attached pictures. Do not recommend, 2 of 10. Rip off.
Great prices, Main go to grocery store for over 15 years! I always shop here, and worked here when I was young. I highly recommend!
Pricey but things like produce A+
Very busy and staff were rude and unhelpful
Too many people, not enough parking, no way to social distance in many places of the store. I stopped shopping there all together. Limiting numbers going in would improve things. Perhaps a hefty fine would fix this.
This place has everything you need and closes really late
The name "Real Canadian Superstore" was only built in Canada. That's it. Theres absolutely disregard anything that has to do with Canada and our local farmers. And the sell unthawed produce that is unfit for their gouging prices. Shame on you. False advertising and I will live to sue your company for this alone. False advertising
A great place for all your home needs. Always clean and nice prices of the products.
They have fair prices
Clean but wxpensive6
Clean friendly place
Favourite place to shop. Love that they have clothes, and I also buy my cats food here (PC Brand). Also enjoy the price matching when I use it!
Store parking lot is terribly designed that causes huge traffic flow problems. Entry / exit are congested. The store itself is not very tidy and lot of times the products are old. To top it off, customer service is third-world standard
Love Superstore! It's great they have a points card as well.
The produce has gone down hill in the last couple years and the housing items are good if they are on sale but tend to be higher priced then other super shopping centers.
I'm new to this area and find This place is great for all your home needs. Prices are better then other stores in the area, lots of staff and store is clean, bright and well laid out. Plenty of free parking available
Poor customer service. Poor quality produce. Informed the store manager who in turn said "Sorry to hear that" and hung up.
A well located in the heart of Downtown FMM
I find the staff is good they always have a good selection of everything and even when it's busy you tend to get out fairly quickly as a staff member is directing people to checkouts
This store maintains a level of standard that one can expect from all superstores. Clean well lit and very well organized
My go to place for all things grocery in the Chatham-Kent area. There are always great prices and the selection is massive, so it's very much a one stop shopping experience for me. The staff are very friendly and quite quick so theres never a long wait if you choose to not self checkout.
Carter is one of the most enthusiastic and entertaining cashiers, give him a raise !
Great store, well laid out which makes it easy to find what you need. Excellent customer service, friendly staff. This store is clean and well looked after. It shows that both management and staff take pride in their work. Great job everyone. Thank You for your service during these strange times.
Lots of selections and friendly staff.
Good service and good value
Best fresh produce with lots to choose from. Offer s reasonable price on the quality of the products.
Good selection and prices. Oct 2017 I'm getting tired of the renovations! I like the fact that the produce section is right at the front door now, though. It encourages good choices for my kids when i bring them - now they ask for berries instead of candy!
They got groceries, son.
I loved this place because 1. It's close to home and I can pretty much get everything I need there
Pleasant staff not much of a wait to cash out
My favourite grocery store in Red Deer - good blend of fresh produce, great range of packaged food products including imported items, pharmacy, some consumer goods. Adjacent vehicle fuel,. alcohol sales coupled with long operating hours every day of the week make it a number 1 destination.
The PC express program is run terribly here. I feel sorry for the people that work in the department, they're not there long.
Superstore has been my go to store for more than 10 years, despite what I consider short comings I still choose to shop here. Over all it's pretty good. Negatives: I dont find some produce consistantly well stocked, which can also happen if I shop late in the evening, but not every time. Some or maybe just one "manager" of some sort ive had the unfortunate task of interacting with 2-3 times over the years has always been less than pleasant. Thankfully it's been few and far between Its sooo very hard to find staff members around the store gosh darn it. You have a question in any area and you need to go half a mile to find just one employee who probably isnt "in that department" your questioning so they either try to help best they can or have to find someone else. Positives: Its clean, I find clothing, food and household things here for great prices and If I feel like it, I can price match. I'll continued shopping here
Store was a typical superstore - decent produce, average prices. The bathroom (men's), however, was one of the most disgusting I've ever been in. It reeked of urine, there was soiled toilet paper everywhere, the ceiling tiles were burned …
Great place for fresh veggies and the exotic food
Great place to shop and the pc points is awesome!!
Staff are doing best too keep the shop organized. It is a very busy location. Parking here is easy. A plus for this location is the gas station.
Fresh quality produce and well priced baby food. However, just started using PC Express and they’ve botched my orders for my first two goes. Just have to find the right day with competent staff.
Don't buy the watermelons ppl, they taste like they've been fed by raw sewage!!!
Would give 5 stars but no Asian sunflower seeds. What a bummer.
Location has so many missing items. Always running out of Gatorade... always running out of soup... Always running out of coffee cream... Every time I go in there my first thought is maybe they will have what I want today.. MAYBE!
Not a bad place to buy groceries, but some of the shelves are looking pretty bare. Parking lot is busy as would be expected in a large urban area like this. Access to and from the parking lot is easy going both in and out. Parking stalls are somewhat thin so expect a door ding or two.
Always busy, no of really enforces distancing. It's dirty most of the time.
Been shopping here for over 30 years. Never been crazy about bagging my own groceries, but I've become used to it. Always find great prices and the selection is outstanding. The points redemption program is also a very good one as long as you subscribe and update your savings cart regularly.
Why not give this place a 5 stars! Easy parking lot, nearby gas station where I can collect optimum points (bty the gas station staff is super kind!)The store staffs work hard. I noticed they are trying their best to keep everyone safe during covid 19, even though it's not perfect time to time. I usually shop here during the weekdays as weekends are the most busiest time, meaning it's hard to socially distance, and I can sense the staffs are stressed. They are essential workers and my hats off to these hard working people!
Reasonably priced, well stocked and organized. They are always expanding their ethnic section and we appreciate that. Lots of boxed ethnic spices and whole spices in the international aisle. There's also a good variety of brands (PC jarred sauces as well as imported spices like Shan). There's a decent section for halal meat - not as big as the regular section but you'll find your staples like whole chicken, minced beef and chicken, lamb chops, shoulder, stew meat, sausages. Home section and Joe Fresh is pretty good and there's always clearances. Good to have pharmacy in there to pick up prescription along with groceries. Staff is helpful overall????
Absolutely by far my favorite store!! Love the variety of having everything a home needs in one spot. Products are reasonably priced which always helps the budget!
Our favorite place to shop.
Wish i could give a .5 star review. ABSOLUTELY HORRIFIC job the click and collect. My spouse ordered a $48 order and it was scheduled for pick up between 8 pm and 9 pm December 14. I got there at 8:55 pm on December 14. I had to call 5 times before i got thru as there number keeps giving a busy signal. The girl on the phone answers and took ages to find my wife's order. I spelled the name out several times. She then asked if we had multiple orders which we didn't. After sitting there 20 minutes, I'm told they are behind and I can come pick it up December 16 between 8 and 9 am. Very inconvenient, but they're busy and I got a wife and a newborn and two kids at home. At 3 am on Dec 16, my wife gets the text that our order is ready for pick up between 8 and 9 am. I have to work at 10 am so I get up and get to Superstore for 8:50 am to pick up my groceries. should be quick. Forgive me for sounding like whatever the male version of a Karen is, but seriously... I pull in, there's no click and collect spots available so i park in a normal spot. I go inside, wait in line for customer services. I give the lady all my info, she can't find anything in the computer and sends me "just down the hall past makeup" to find the click and collect gong show. I knock on the door and explain i'm here for my order. The girl is rooting through papers and can't seem to find the order. Finally after a few minutes she finds it and says just go park out side and we will bring it right out. I explain i can't find a spot and she tells me to just wait for one to come available and then call. This is now 9:10 am. I go outside, wait for a click and collect parking spot. I phone. I have to phone twice to get through. Again whoever answers the phone has to search through to find my order. After 10 or so minutes, I'm told they just have to load it onto the cart and bring it out. Apparently it wasn't ready to go. Long story shorter, I waited until 9:58 for a kid to bring their big cart out with only my order on it. My wife also called a couple times while I was waiting only to be told it was just headed out the the door. I had a small order of groceries. They also picked the greenest bananas in the world that were apparently literally just cut off the tree and won't be use able for at least a few days. They were generous enough to waive my $3 pick up fee. Complete waste of almost two hours and in the time I wasted i could have just gone in and done the shop 3 or 4 times. Why text saying the order is ready at 3 am only to have customers come and wait an hour after their order was supposed to be done the night before. I don't care if it's a better deal, I won't be shopping at this place again. In the beginning of Covid i was impressed with how things were running, this experience shows how poorly the click and collect is running. If you're too busy, then don't offer the service to that many customers. Simple. End rant (apologies to my wife and any relatives reading this, I'm really a nice guy )
Good sized, offers all departments of a grocery store as well as a clothing department. Cell phone booth. Housewares. Pharmacy. Walk in clinic. A bank. Photo lab. Optician and eye glass store. Large selection of seasonal. Centrally located downtown. Have to purchase your own bags and bag your groceries if you want them bagged.
Everything you need in one store.
Great staff.
Its a great place too but glad its aprox same distance from home as coop with coop closing in july im guessing superstore is goung to be that much busier but it does have more items and assortments of shopping areas so more of a onestop shop
Great prices and great selection of fresh produce
Best place to go for groceries.
What can I say it's a Superstore the produce was very fresh there was lots of variety and overall the cleanest and the staff were quite helpful and yes they do have handicap bathrooms and handicap access into the store
It's a great store with amazing prices and an unbelievably wide variety of products, however their delivery option doesn't allow for PayPal transactions. I don't have a credit card and am unable to shop for groceries in person, as much as I want to make Superstore my primary store Walmart is the only grocer that allows the kind of payment option I need.
Good prices but gets quite crowded particularly on weekends. I recommend the PC express option to save you the crowds and to save time. PC Express crew is good to deal with.
Well... It's Superstore. What else is there to know?
The place is 3 times cheaper than the usual cost. I was impressed with the quality of service. Thank you Taylor's tires.
Fair pricing. Great place to shop for groceries
I must admit that I have never been so disappointed in the customer service of a store. We had bought a product that had missing pieces. The box was commercially sealed and not damaged, but pretinent pieces were missing!! The customer service was awful in order to get the pieces. We live out of town so we have to drive into town repeatedly to get pieces because this product was incomplete. In addition to missing pieces, we had call before hand to ensure they had them and we were hung up on SIX DIFFERENT TIMES!!! The people on the phone did not understand what we were looking for which is frustrating. To top it off, we still haven't gotten the parts and the product is unusable without these parts. Maybe grocery stores should stick to groceries instead of other products. I will not buy similar products for Superstore ever again.
Easy to shop. Fruits and veggies may be not super fresh. Depends on a season I think. But still so much better choice than Walmart and cheaper then Costco.
Great vegetables.
Nice and clean. Prices alright.
Huge store with virtually unlimited stock as well as virtually unlimited selection.
Cool
Great selection of grocery items, nice home stuff, cute clothes. Sometimes they run out of stuff ????
Not as much selection as other RCSS locations.
always my goto grocery store. sometimes dont have what I want but that sometimes i am just being picky for a craving. but amazing prizes
Great store, easy to navigate. Always lots of selection and I've found the employees very helpful. We are PC Insiders which has been racking up our points left & right, so the savings are really nice for our family of 5. The Joe Fresh clothing sales are great too- we usually stock up at the end of a season for our kids for the next year.
One of the best places to shop
Best deals in town!
Good helpful staff. Many deals offered each week in the flyers. Snacks, tvs, furnace filters, tires and car products, paints, bikes and toys always available. Household items from dishes to pots and pans, glasses and cleaning products. Excellent plant/ flower section running throughout spring and summer. A tire and mechanics shop is also on site although i have not used them before.
During check out clerk's are not wiping down their area at all
Great prices and variety of everything, however I do not feel safe in the parking lot and there is no security to walk you to your vehicle
Great produce selection. Always has good sales
Awesome prices...
Expensive veggies, you can wait 15mn at the guest service to get a loonie for a shopping cart.
Great place to shop, large selection of reasonably priced items.
(Translated) Super shop with everything your heart desires at unbeatable prices (Original) Super Laden mit allem was das Herz begehrt zu unschlagbaren Preisen
Great stuff, good prices. busy but not too crowded if you go at the right time
This store has been showing signs and symptoms of the looming supply chain collapse. (Yes, for those of you who trust mainstream news outlets, you heard about it here from some average guy on the street.) While we cannot blame Loblaws, (SuperStore's parent company,) the fact remains that serious supply changes have been happening for over a year now, and we are all far more fortunate than we realize in that we still do have a relatively intact supply chain. But it's not going to stay that way for long. (I suspect three months.. maybe even less.) before we're all back to stalking up on things... but this time it's going to be a lot more serious than just filing or shipping carts with toilet paper. NOPE... Those who have studied history recognize the clues. You heard it here first. In the meantime... GREAT JOB SUPERSTORE!! I for one am highly grateful for all that you (company-wide) do to keep your customers families fed and well looked after! Lastly, a very high-praise kudos goes out to the MetroTown Suerstore's Tony Yang (GM) for helping me with replacing my Turkey on the Thanks Giving weekend. I really appreciated the help Tony! You're the best, dude!
Always prefer to shop from Super Store
In and out fast for dog food.
My wife and I drive from Abbotsford to this location for our groceries as the selection in meats and Organics is , by far, better than Abbotsford's store.
I like it's convenience, though I do wish they carried a few more of my regular staples
Good place to shop
Good products and impressive bulk section. Wish they would invent a new deli salad im bored of the current ones
(Translated) It is not distinctly a tourist spot (Original) Det er ikke udpræget et turiststed
One of my favorites because they hage ethnic foods and affordable too
Great meal choices and produce.
Parking is always busy on most evenings and all day saturday and sunday. Prices for some items tend to be higher. Since they have started hiring incompetent foreign workers as staff the service has deteriorated. Another SS location with reasonable prices and good customer service is much needed in Red Deer.
Great store!
Hands down the most economical place to shop. Cashiers are always nice and friendly. Customer service desk staff are often rude and unfriendly.
It's big, its affordable, it's got a good parking lot. Can't think of any thing I don't like about it besides the weird layout. Nothin great or terrible. A five star grocery store experience.
The highlight of our shopping experience here was the self checkout, and the team member who helped us. I would recommend this store. Many departments; Joe Fresh, kitchen appliances and dish wear, pre made meals, weekly sales, fresh butcher and more. I was amused that they had their in store capacity listed, as it was something absurd in the thousands considering their square footage.
Great prices and selection. Overall a pretty clean store! Frequent insufficient stock on many popular products.
Great variety
Empty shelves of staple products and sale items. Superstore used to be my preferred place to shop cause they have a large selection and great prices, but it's a waste of my time if I'm going for flyer items that aren't even in stock. Very disappointed.
Triying to enter contest. Text SDM to 736-898. Problem is that the number is invalid. …
All the food you can eat is here.
Renos are looking great, had a fantastic & friendly cashier today
The team there is helpful and curbside pickup is quick
Too busy ... from the crazy parking lot, throughout the store and at the tills. Having to pack your own groceries in lightning speed to get out of the way for the next person's groceries that are coming at you. Crazy ...
They had 2 tills open on a busy Thursday.
Amazing range of food, there veggies & fruit are always fresh! Absolutely in love with there ability to caterer to everyone with their organic isle. Bonus the cashiers are always lovely, forever my favourite grocery store!!!
Store workers are always available and helpful when you need them, but not pushy. Muzzles are expected to be worn in the door as per bylaw, but they won’t go out of their way to harass and bully those who cannot wear one. Much appreciated.
Easy to navigate once you get to the layout
Prices comparable to Walmart. Excellent service
It was perfect place to shop if all shelf was well stocked.
I shop allot at Superstore and find the selection and staff very helpful. However Yesterday October 27th at 2:35pm I ran into a staff member prepping food without a mask on and had to do a double take. I hope management stresses the need for this to be addressed
Good staff but don't ask where something is they will 4 different directions lol
A very reasonably priced store with a great variety!!! The food is fresh and the household variety offers clever choices!
Clean tidy .
Mostly get everything that I want at reasonable prices
I've switched from Save-On to Superstore since food prices have jumped up so much. Quality is similar but I spend way less.
This superstore always has full shelves. The staff is friendly, there's a wide variety of nearly everything, from clothing to produce to seafood. I really love the fresh bakery, and tend to pick up a baguette or three every time I visit, simply because of how cheap they are. Since the remodeling of the interior a couple years ago, the store looks very good, and it's become my favourite grocers in Medicine Hat.
Always clean and tidy! Excellent service!
Excellent service. Couldn't find something and I was escorted right to it. She even asked me if she could help me find anything else. Cashier was cheerful and very pleasant.
Best price & quality
Groceries but can be pricey
It's ok for a big box store. Very cool multicultural experience.
Well it's hard to beat the prices here, especially cause it's Fort McMurray. However I hate having to shop here, it's not a nice place to shop, everyone is in a rush, way to crowded and there are serious problems with the fruit and vegetables. The quality check isn't there and even though they will mark down returned or molding items it should be at least reduced to 50% off because there's barely 50% of the fruit edible anymore. Also the PC points system is quite pathetic.
I like the large selection of gluten free and healthy products to choose from. Customer service is good.
I am a very disappointed customer and after a terrible experience at this store I will not likely shop there again. I visited the Superstore on my November 8th, 2017 to buy a few groceries before meeting my fiancee for a birthday dinner. When I got checked in at the cash, the young male cashier asked if I had PC points. I have been a loyal PC customer for over 10yrs, utilizing their banking and credit card services. Before I had a chance to scan my card he told me there was an issue and the screen was telling him that I could not scan my card and a member was already signed in. He was unable to fix this issue, so he called a supervisor who promptly came over. She asked him if he had scanned the previous customer's card, he said he was unsure. She spoke to another employee then proceeded to tell me I could no longer use my credit card for PC points. I am aware of the transition from PC to Simplii financial, however I had about $80 in points that I wanted to use. I asked her how I was going to get my points from my current $100+ purchase, she tried to sign me up with a PC points card, but was unsuccessful. She told me I would need to go to customer service. I picked up my giant bag of dog food and heavy grocery bag that I had strategically packed myself and followed her, she did not offer to assist. At customer service I was told the computer was prompting them to verify my e-mail, I asked how that could be, when I had not scanned my card yet. The lady then called the cashier who I'd initially been dealing with who finally fessed up that he had scanned his personal PC points card prior to dealing with me. This made no sense because there was a customer right before me, I'm not sure when he found the time to do this, unless he was actually trying to steal my PC points and thought I would not put up a fight. The lady at customer service told this employee he was on probation and should not be checking his personal card while he has customers. Then the lady told me I would need to re-scan all of my items at the self check in, she took my bag and brought it over, then did this for me. However, once everything was re-scanned she left all of my items spread out everywhere and told me I would need to re-bag it myself. I was disgusted with the customer service. I also tried to send an e-mail to let them know so something could be done and their website doesn't allow you to send in complaints. I'm not sure how they plan to improve their issues when they don't allow customers to give feedback. I tried a dozen times and it was unsuccessful each time. Save on foods customer services = 1 million times better. It's a night and day difference.
Busy busy busy.... Yet, politely taken care of when asked for assistance. ????
Good quality produce. Pricey. Buisy store. More selection than walmart. Parking is a challenge because its buisy!
Good selection compared to other stores in town
Great layout.i shop on marine drive vancouver.exact layout. Clean.stocked. good prices. This location does sell wine,ciders non alcohol.
If it is on sale guaranteed they will not stock it!
I found all I wanted there..nice place to be
Good selection reasonable prices. You have to bag your own groceries. Make sure you have a loony for shopping cart. They also have a pic a grocery service and will deliver out to your vehicle. Bought some Canada number one potatoes product of Canada russets today if these are number one I hate to see number two, because as far as I'm concerned these number one or number two if you know what I mean.
My go-to grocery store, can be a little pricey but the selection is good and the so is the quality. Very clean is also a plus.
This location had underground heated parking, which is great for the times that you need to the your windshield washer fluid lines ???? Joanne at the desk " borrowed me " a dollar for the car... So kind ???? friendly staff, clean store. I'll be back.
Nothing to say except 5 stars!!
Love the smell of the bakery, makes it worth the trip to the store
Good store in town to go shopping, many choices. The same with other Super stores but smaller a bit.
The store is super cleaned well organized. Also, the label of each section well clear and whatever thing you will looking for you can search in particular department and you will find there.
Always get what I need and excellent customer service
Latest: Superstore pitted kalamata olives were the best I’ve ever had! Milder tasting and soft compared to pit-in ones I’ve tried. Also, a good doctor works at the medical clinic. Previous: Curbside pickup time slots are only 1 hour long, and one time, curbside pickup was a thirty minute wait. However, if it is because they are more careful than save-on-foods pandemic-wise, then that’s acceptable to me. But, I don’t know if it was, and my partner wasn’t willing to wait that long again. I didn’t have a good impression of the fresh produce quality either.
Great place, it's always about the people! Though the front door area could do with a little organization! The only problem, I notice they don't have someone at the door to make sure you follow the procedures for Covid! And making sure that …
Well maintained, always has sufficient cashiers, helpful produce clerk spacious and good with maintaining covid protocol
It's really a one stop shop. You can find anything from clothes to appliances to food and groceries. Definitely recommended.
This place has groceries, so if that's what you are looking for you are in for a treat!
I love shopping at this store. It's the only store I like to shop for everything under one roof. And I LOVE IT. The staff have always been friendly and especially big thumbs-up to cashier's you guys are awesome. Well 95% of you.
On sep. 11th 2021. At roughly 1:40pm . The woman in charge of the self checkout line was really rude. I asked for help using the terminal regarding a discounted item. She ripped the item out of my hand then started training someone on how to use the terminal. During that time they came into my personal bubble and we are in the time of covid so this put my health at risk
Love their online app to order groceries
I usually shop PC express. The last few times my produce has been bad. However, refund process is great.
Not bad place for groceries
Well, what is there really to say about the Langley Superstore....?!?? Other then Constance is the best check out lane woman!! She scans those barcodes SO FAST, it should be a sport!!! ????????????
Number 1 for our grocerie shopping. Awesome sushi made fresh every day.
The only real problem with this store is that they never have enough cashiers, or people on the floor, to help you.
Terrible customer service, been on the phone for 20 minutes too see if they have an item. Staff is rude as hell.
Clean store, so many options, love the blue menu food, the gluten free selection is wonderful.
Friendly staff, good selection AND the lowest price in town! Being able to order online and then just show up, and pick up is a huge time saving for our family.
Would always come here around Christmas with my dad. Expensive clothes but very good lighting to view the appliances.
Came in on Saturday to buy a long list of items & was pleasantly surprised. This store is on top of their game! Friendly, helpful, staff stocking the shelves (I had to ask where a few items were located). Every till open with no lines. And I managed to purchase everything but two items on my list, which is to be expected at times like this. Thank you for making it super easy to shop!
Good store ????
Itsa Superstore.
Its huge in there, meaning you'll find everything you are looking for. The store is located at downtown not too far from Alberta supports. I bought a lot of produce here, so healthy.
I hate this store. You have to pay to get a cart. Carts are only outside. They don't provide bags or bag your groceries. They also check another person out while you are still bagging and their prices aren't any better than other stores that provide better services. And some prices are very deceptive especially bulk items. You can buy packaged products cheaper than bulk. Do the math. Their rewards program isn't worth the parking congestion and lack of service .
Satisfactory
Very organized, good staff.
Good selection and great cashier who rang our stuff through
Cool Canadian Superstore I had never been to one before this I enjoyed it kind of like a Walmart / Target / grocery store.
Dirty store, always smells awful. Only reason to shop here is the cheap prices...but I would rather pay a little more for a cleaner more enjoyable experience.
It's big and there's a lot, but I'm scared to leave my vehicle in the parking lot and the whole store just seems a bit unorganized.
Well this place amazes me every time I go, I am finding some good sales
Great prices. Awesome selection. Quick lines
Good variety of vegan standards at cheap prices.
Pretty Busy usually but lots of great selection and the only place I can find some of my favorite foods!
I hate having to pack my own bags here. Therefore I rarely visit.
Staff is great, but people are ignorant! 6 feet apart, does NOT mean "please rub shoulders with the person infront of you" It's been over a year, people!!!! I wish they went back to 1 line in the bakery!!!!
Great deals
Enjoy shopping there, have everything , and has a great atmosphere. When a person enjoys a place, you feel comfortable there. They all sell the same stuff. Shopping there is a personal choice!
They have almost all groceries but I'm not using them nowadays. Walmart offers free in-store pick up online free of charge whereas superstore charges a fees. I feel Walmart easier than Superstore for free online pickup. I wish superstore also shall offer pickup free of charge.
Good sales, good covid measures in place. Quick checkouts.
Not too far out of the way and usually fairly priced.
It's a superstore. Exactly what you'd expect.
Good prices, lots of lanes open.
Design could use a face-lift but overall everything else is great. Some of the best quality and service you can find.
Great employees
Always good selections. I especially like their frozen fish selections.
Didnt have either of what I was looking for. I needed flour and they didnt have the kind I needed and I also needed a pair of pliers ur neither of the things I needed were available there
Good products
Everything you need..super competitive pricing..check out the meat section for great deals.
Judith and Shannon were extremely helpful. They went above and beyond to help us!
It is always neat and clean! Big variety of food and some home supply stuffs! Employees are nice usually! Parking spots always available! Good grocery shopping experience! I always go there for shopping (one of my shopping places)
Great place to shop , the security there needs to slow his roll in judging who to think is gonna steal .
Their produce goes bad far faster than any other grocery store.
There is lots of parking here. The parking lot is massive, and even at the busiest times we have found a place to park. They seem to stay on top of the carts keeping them rotated at least out in the parking lot. Many times we have been there the carts by the door are all gone, but this is not too big of a deal since there are a few stalls with carts in the lot. Prices are good compared to a lot of other grocery stores. Produce is usually good and fresh. The cash register lineup has been improved. The one thing I notice is that their entry/exit area always seems to look rundown.
Great staff great offers
The prices were higher than the place I normally go to. And I just figured that for a place where you have to bag your own groceries the prices should at least match the competitor.
Best place to get those small grocery items that you need. The store closes late (11pm) so if you miss one or two items in your list, its easy to ran back and get it here. Lots of items to choose from and they offer a variety of oriental/asian foods! Good place for regular grocery shopping.
It was nice to see if you forget cart they actually do help you. Thank you
Good deals on food items
This is the best quality Superstore in the area. Always fresh produce and always fresh bread!
Always somthing missing
Product is pretty good to an extent. Produce is something that you need to keep an eye out for considering on weekends most of it is already going bad. Although the staff could be better. They are rude and brush off any questions that you have. Suppose that's the reason self check out is there. Lol.
Got a cooked chicken and if hadlong hairs on it from the store gross then I called to complain there like drive it back would cost more in gas but had to toss it super Gross
After shopping Costco we always make our way to the superstore down the way off of 64 avenue. Yes great store. And the staff are helpful and friendly. The store is kept neat and the items are mostly well stocked.
Great deals and a good place to shop when it's not busy, but their stocking leaves something to be desired. Next time I'll bring a hard hat in case I see this kind of thing again.
Great food and great options always fresh
need more varieties on international food section.walmart has some nice goat and lamb legs apart from cubed one.it tastes better than cubed one.but superstore don’t have that.
Awesome staff, good produce, good prices
Usually pretty busy..but they have alot of tills open, so we manage to get through fairly quickly . Clean store, decent staff.
They have great selections but It’s always busy and no social distancing.
Friendly staff, but popular items are often out of stock. Fruits and vegetables are often spoiled.
It is great to be able to find everything I need and explore stuff I don't
Yesterday I went shopping at Superstore in Fort McMurray, Alberta looking for organic veggies and fruits. I was so grateful to find a wide selection of organic and/or free trade options. The prices were reasonable and the quality was exceptional! Well done! And thank you for giving my kids a healthy, natural alternative to the genetically modified food-like substances which are on the market now.
Been going there since I was a little kid love the place.
Love it
Yesterday was at this store. Wasn't impressed. Your mask mandatory for one. Handing out masks were over since August 29/ 2020, so you shouldn't try to make a buck from customers by selling them at the door. Another issue is, if masks are mandatory in your store, then follow all procedures. Didn't see anyone disinfecting all carts!! Or Santizing the conveyors and debit machines after each customer before proceeding to the next customer.
Great place, great selection. We had gone mostly to see the Joe Fresh collection and were not disappointed. This store has almost everything under one roof. The staff are very friendly and it is one of our must go places for household stuff.
Great deals
Best points program out of any grocery store. I especially love that all lanes are open on the weekend. Ordering online is quite easy as well. great for the introvert who doesn't like going out in public, lol
Musashi going in there that would have more variety all I found was very very expensive
I have been going to superstore for the last 3 years and usually love it there but the last 2 months have been the worst experience with them. My family spends a ton of money there as it's our main grocery store, we have a PC points card though we've missed out on hundreds of dollars worth of points since we were never told we had to load our offers on the app once a week.. Who remembers to do this anyways? It's ridiculous. Besides this, we have recently made diet changes in order to better my health. This diet change includes not eating meat. When I spent over the $250 to get a free item all I was offered was chicken wings, again, I do not eat meat. When I stated this and asked if there was some sort of alternative, they rudely attempted to pressure me into taking the chicken and would not offer any sort of alternative. They also offer points some weeks so could they not have given points instead? On another note, my child strictly uses PC sensitive wipes, which they have been out of for over a month. Not only are the out of wipes, they are out of diapers as well. Needless to say, superstore has been less than pleasant to deal with lately. NOT HAPPY.
Prices are top shelf relative to other nearby stores. Parking is ok for the most part. Checkout can be fairly slow. Also has a Walk-In Medical Center here.
We stopped in to get fruit and vegetables for our picnic in Strathcona Park. Everything was well stocked and the cashier was polite and efficient.
It's a nice helping store very convenient and it's good quality
One of my personal favorite grocery stores. Produce is great more often then not, deli counter has good selection and is always fresh. Store has overall great selection in all areas, they stay very on top of fresh/good meat being out to pick from. The pharmacy is the most unfriendly in my opinion. The fact that you can and the way you can earn points towards free groceries is just icing on the cake.
Excellent selection of groceries. Quite reasonable prices.
Price matching, awesome points program, grocery pickup loaded into my car for me. Couldn't get much better.
It's superstore... What else can I say??
The groceries are good. Fresh produce, lots of selection, but sometimes the staff is hard to deal with
Some employees i find to be EXTREMELY judgemental, rude & disrespectful. Otherwise they've got a great selection, clean, rarely out of stock for anything ive gone there for & their pricing is great.
Usually good prices, the points add up quickly and I dont have to go to too many stores to get everything I need.
In my personal opinion you cannot find much better deals on food than this amazing place. I am blown away at how affordable everything is compared to some of my usual favourite shopping places. The only thing I have an issue with is the homeless population tends to frequent this parking lot. I don’t always have anything to give out, it takes away from the experience but that is out of superstore’s control.
Cool place
This location seems to be improving over the past few years. Was pretty quiet when we went and we were able to find everything that we were looking for. Additionally, the check out process was pretty quick. They have quite a few self check out stations if you need to zip in and out.
It has everything a Superstore has but it is poorly laid out and the front entrance feels crammed. Makes we want to leave.
Great selection but a bit high in price and sometimes the produce is not so fresh
Great location always busy. Kinda hard to find parking. Otherwise it's a great place to shop and price match
Good prices, big variety
Whether I want to admit it or not, I'm pretty sure this is the best supermarket in Red Deer.
Service to slow motion
I usually don't shop at superstore (due to the last city I lived in) but this one is super clean and great prices. Will be back because it's my new favorite store!
They have a selection of just about everything,but it always seems packed in there and check-out seems to be such a hassle
Always a great place to find unique things. The only down side is you do not always feel safe in parking lot.
Easy finding it was in and out in a flash, Friendly smart staff
Always has what im looking for and at a great price. Best cuts of meat in town.
Always check for outdated products at this place ..
Staff was friendly and helpful. Was able to get everything we needed and more.
Best place for groceries
everything you would expect from a superstore location, carts need loonies, security on site, banking, pharmacy, produce and bakery are fresh, lineups can be long but steadily moving, social distancing in effect sanitizer available
Love it. Great one stop shop
Great
Nice place
Expensive
I worked there and loved helping people find the things they need
Worst experience in a superstore ever. None of the staff would listen to me when I tried redeeming points, and made me feel like an idot, talking down to me the whole time. Everytime I tried to do what I believe was a simple request, they kept quoting policy at me. I did not feel helped or welcomed at all. I felt like an inconvenience to them.
Majority of prices are cheaper here, than Walmart.
Surprised place to be
Its still a great place to shop, after all these years.. One of the reasons is because there are a handful of employees that have been working there since it opened, & its obvious they actually care about their jobs ????Its well known they are one of themost affordable grocery stores, so the fact that Safeway still exists , & that people actually still shop there is UNBELEIVABLE lol! oh well. not to mention "Sobey's" & "Save On Foods" these corporations are ripping off naive people everday ????
Even as busy as it was check outs were fast. Lots of Christmas items on sale and the chicken fingers and home fries are amazing
Prices are usually pretty good here. It's not my favorite place to do groceries in town. .....why? Maybe how it is all sorted. Or lack of stock sometimes with the odd thing. Over all. It's ok and not bad :)
Love to shop here.
One of the best shopping centers in Alberta extremely nice employees and the produce is always fresh 10/10
Being from the states I was wondering if they would have any stores like we have there. To my surprise I felt that the Real Canadian Superstore was nicer than Walmart and a lot of the other big box stores.
Long wait at the till
Good prices. Large selections.
Come visit Red Deer Alberta's Real Canadian Superstore.. for all your shopping needs in one great location.
Staff is friendly , clean premises. You have to look for any deals on meat , unfortunately not very many. Other than that other food is reasonable priced. You do get PC points for certain items which you can redeem on future purchases of groceries unlike COSTCO which has a lame rebate program.
A lot of parking is available at this location. The store is located across Willowbrook mall and has a gas station on the property. Make sure to lock your car and hide any valuables as there are numerous undesirable individuals who roam the area. The store itself is nice and does follow COVID protocols.
Best grocery store in Fort Mcmurray. Compared to save on, independent superstore is super cheap. You get the same products for a much lower price from here. ????
Ouch
Good price for just about everything! Don't see a whole lot of staff on the floor but the few I've asked have been very helpful
Very expensive.
Good place to shop an get decent deals, sometimes the homeless are lurking around but the security usually maintains some eyes on customer vehicles
Great place to grocery shop! Lots of items here you won't find in some other stores. Shelves look full and faced. The soup and pasta aisle always looks amazing!! ????
Best produce in FMM outside the summer farmers market. Clean, organized aisles and great product selection. Also probably the best place to buy bulk items in town. Don't forget your loonie for the coin carts.
It's great
Great place prices and staff and such a wide selection of products
Nice service
Tellers are very rude. Like they don't want to be there
Staff does their best and are friendly, I appreciate the COVID measures they’re taking. If you time your visit right you can generally beat the huge crowds!
Which always fulfill my grocery needs,but not for gatget people's,but there is mobile shop inside also the pharmacy
staff was helpful by assisting me to get the scooter to do my shopping.
Easy to find what I'm looking for
Best place to get youe groceries. Wide selection, low prices and awesome california roles. Is it weird that I like to sit in the fish department and watch the live crabs. It is like a free zoo!
This is a huge store but at the same time it's expensive, don't expect cheap prices, also deal items u will never get, they vanish just like horns from Donkey's head..
Great selection of products, produce and it's at a good price.
Stop letting people without masks in. You shoukd be liable for anyone getting sick. Do you part.
This is about the pick up order. In my experience, i called as soon as i arrived in the reserved parking, then they said they will deliver as fast as they can. But i waited a little bit longer than expected. I thought all the online orders are already prepared. Anyways, this is just based on my experience.
Great location and not too busy like many other superstores. Lots of cashiers open to check you out quick and efficiently. Store was nice and tidy
Friendly
I love the childrens clothes, but definitely dont go as much any more. These workers are slammed and with covid it's even more strain the body and mind. I do notice the lack of sanitation in between customers. Not only is in an infection control issue but all of these employees are at high risk of exposure. On another note..Thanx to all the staff for doing their part so our community can provide for and feed our families.
its like walking in to Walmart you have to waste your time looking for groceries i like the way store before now i shopping at co op there store hasn't change and the staff doesn't talk on their cellphone they are good employees i have videos of superstore and i noticed its like that in Walmart no more superstore for me and my larger family and friends
The lay out can be confusing at times and the staff seem unhappy to help at times but great products with good quality and decent prices, so it's worth a visit in the end.
Awesome selection, but expensive.
You used to only get harassed in the parking lot, but now there's people who follow way too close in the store too. Keep your wallet in an inside pocket.
Thanks for the feathers in my turkey guys.
Not bad.
Its pretty good meat is hit or miss...
Such a busy store. Glad I just grab what I need and go.
the place to go for your grocery needs, they have everything you need. Prices are fair and I always look for items on sale they have lots if you go around
Great store for multi ethnicity food and Canadian food. PC optimum is a good reward program. Little tight on parking. Has typical downtown issues.
Good prices for most items and quick self check out
I fully recommend Superstore! I had a great experience! I like the location! I frequently go to superstore because of the price and food quality! The staff are awesome! They were a great help when I was looking for a food item that was hard to find for me! They showed me exactly where it was! A+
Regular superstore, BUT a great selection of food !!
Hands down the best smelling hand sanitizer in all Metro Vancouver, I fight the urge to go straight for the bakery.
Just called the customer service right now to ask what time does the liquor store closes. She answered with just “hello” and while I was speaking and stuttering, she didn’t let me finish talking. She cut me off and just said “10 o’clock”. Such a rude customer service. And I called them because the liquor store is not answering.
It is a Canadian market. It boosts our economy
I find it pricey and since it's not my normal store I find their layout confusing at times.
Superstore is great for the best prices without memberships and the freshest vegetables. Loblaw owns both superstore and TnT and the stores share the same quality! If you are ever in a bind either store (which ever is closer) will have the qualities you need for a meal prep and come cooked meals! Even on a bachelor's budget I believe superstore alone keeps my food budget low!
Good service. Good prices
Hello everyone, I think that the Superstore is one of the best stores I have, so I always shop from it, and I also get reward points for every purchase, fair prices and continuous offers
This is a great place to go shopping for your groceries. They have great prices and great workers and also it is in an awesome location. I love how they have added a gas station as well that makes life a lot easier and travel time cut down by a lot.. I'm very satisfied with my time and my shopping that I got done at superstore . I would recommend I would recommend this store to anybody that is looking to get groceries at an affordable price and have a huge variety and selection to choose from.. And another thing is that there wasn't many people there so the lines were not that long. I was in-and-out in a hurry.. One thing that I would say say that wasn't so good was the parking lot and it's the parking lot and how busy it was. And also the access to 200 street was not as easy as I would hope but or overall I really think this place is a good grocery store to go to Good job superstore or should I say the great Canadian superstore
We do a good chunk of our shopping here and it's usually a positive experience
Pretty good variety. They have a decent amount of organic produce, but there could always be more. Lots of bulk bins, and I love the "natural foods" aisle, and they have some nice meat alternatives. I also really like the self checkouts. I just wish they weren't selling dead bodies and live lobsters, and they could have healthier options for bread, especially the ones made in house. Ooh, and I also love the 30% off discount on food that's a bit less than fresh.
Just did a huge remodel. Our first choice for grocery shopping.
Doing a grocery pick-up day, grocery kid dropped my paper towel off the cart into a rain puddle then told me it was all good! I coached the young kid in baseball some years ago so I went lightly on him. I said don't think about it go grab me a new one after I pointed out the rainbow colour in the rain puddle indicating gasoline in the puddle & probably spit & God knows whatever else..... Mmmmmmm. Lol all good!
Employees are orgnized and so polite. Thats what we need today. #ContagiousSmileEveryday
I always find something I didn't realize I needed until I saw it down one of the aisles. Great freshness on the veggies and I even ran into some Captain Crunch that was on sale just when I needed more!!
Has all your shopping needs for great price
Love this store
The ladies restrooms are always dirty. I miss the hot food that they used to sell. Good prices for most things.
Nice store, good location, good people mostly, but always when I buy anything here I have price higher than posted on some items and have to waste time to fix it or just lose some money I can't afford to lose, don't like I need to check receipt after each visit of superstore .
well stocked with variety of stuffs
Good location but often find that some produce is missing. Well organized store with lots of parking. Really appreciate thay they allot quite a few spots for family parking/ expectant mothers. Do not recommend online shopping here. Long wait times for pickups and lots of regular, everyday items were missing. However, for in store shopping, a lot of tills are are usually open. They also have self check out, useful when you are in a rush! Added bonus: it is nice that they sell wine.
Our experience here was great. The store is well lit and clean. Washroom facilities are available here. I have shopped at lots of Superstores over the years and this location is at the top for its easy access and lots of parking. The store is well stocked and arranged. I like the Joe Fresh clothing line. It’s a grocery store so I think you know what it’s all about. Prices are good and it’s easy to navigate the store and check out efficiently.
Super store is the store to shop at! Great prices and friendly staff. Only thing I would change, is on cheque days, have More Cashiers on.
I give 4 stars because it seems this store can't be bothered to keep carts in the store. Other than that the store is mostly clean and the staff are friendly. They're changing stock around a lot so it's sometimes hard to know where things are. Also be careful of the prices on produce. Bought a tub of pine apple and not only did it taste bad it was priced 2 dollars more than any where else.
Nice Supermarket
We can get good food and groceries.
Love to shop there. A store that constantly brings new merchandise so that shoppers have endless choices at super reasonable prices. Charlotte, an old time cashier, is amazing with her customers. She takes the time to know them. Miguel, the hot dog seller outside the store is a staple at this Langley Superstore. Check it out!
Usually good some good produce
I love when they added Asian foods aisle!????Some Filipino/Philippine products that we're craving are available.???????? Also love the korean snacks????
great shopping groceries,housewares,clothing...great selection love PC brand products
Staff are friendly, the prices are fair and they have mostly everything. Some things will depend on the season though and the customer service is good. They will help you find anything if you need it and tell you if it's not in the season yet.
Selection of products; easy to find; prices & kind staff.
Same as most SuperStores
Good location with a lot of stock. The seaweed salad needs to stop containing sugar though
The location is great. Some item's price are very good but someone not so good. I even find a 65 inch tv sale on 499 cad. And I also like the food here.
Lot of tills open very busy but moving people through quickly.
Great price, good selection, store is quite large give yourself some time to find what you're looking for
Friendly staff , clean , lots of variety I go here for things I can't find in other grocery stores.
Nice service and great options as usual. Totally recommend.
Typical grocery store. Priced are a bit high but meat and produce is good quality
(Translated) It is a nice (Original) انه رائع
Safe are kind and they have mask on. Feels safe to shop
THEY SELL EXPIRED PRODUCTS !! Poor customer service. Stopped in here to do my shopping on my way camping. Purchased well over 1 year old expired products on the shelf. Upon phoning up to complain ( no one picked up the phone for 10 min+) I eventually reached someone. They had a look and found more expired product on the shelf as well. No gift card or compensation was offered.
Great service, well kept store, and very well stocked!
Expensive. But nice section of specialty products. Good quality produce.
It has everything you want.
fast and reasonably priced and good return policy
Love this store as everything is cheaper than most grocery stores around here. However, most workers are rude.
Decent grocery store. Joe Fresh is good. Has good prices on all the no name and President's Choice brands
I get all required items in one place and best services
New Review...???????????? I can't stand this place...the store has become gross in passed few years since my last review...the social distancing is NOT going well in this cesspool...I had to take a shower again today because I was coughed on by a staff member not respecting social distancing what so ever...not many of the produce staff was respecting social distancing...actually scares me when it comes to this store...I hope I don't end up sick with covid because of him n his lack of distancing respect...other stores seem to be able to respect social distancing n sterilization rules
Great service both in person and with PC Express.
I Love Shopping This Superstore because staff are very helpful.
Superstore is the one stop shop that really is one stop. You can get everything. I have never been treated poorly and don't have to go to a bunch of places to make my purchases
Clean. Fast checkout.
As usual best value for your money
Online shopping is easy to do...especially with a pandemic
Food
Good and friendly people
Wide selection.
Shopping is easy and the costumer service is fast and efficient.
Really nice collection of items, have everything you would need and is the perfect location to buy daily essentials, food, deli, bakery or anything else you would need.
This is my go to for all my grocery and pharmacy needs, I love their exclusive clothing section as well. Superstore is a one stop shop. They also offer grocery pickup which has been great during the pandemic due to my son being auto immune. The staff is helpful and always go above and beyond.
Cashier was fast and friendly.
Always has food
Great and helpful staff. Good selection and the place was clean.
What a wonderful place for a holiday. The campground is clean with beautiful ocean views. Easy sites to park your RV. But the best and most amazing part of our holiday here has been the people. I feel like Sandra (the manager) and her staff have welcomed us into her home. I highly recommend you spend some of your camping holiday with Sandra and her family.
Friendly staff, found what we needed, thank you !
If they didn't have mandatory masks it would be a higher star rating. Click & Collect is pretty good though.
Not alot to complain about... Everything I needed for dinner
Simple to use click and shop and pickup. Just remember to go around to the back of the store for grocery pickup.
Live this store
Found lots of great deals, wide variety of things, clothes,hardware, plants, groceries!
Always too many people waiting at the check out. But store has good choice of fresh vegetables and fruits. Lots of baby food too.
Generally fresh , yummy food and fair prices for the necessities , kind / helpful staff
The downtown Real Canadian Superstore is a great place to do your grocery and home shopping. I love their constant discounts and they switched back to paper price tags. Those electronic price tags were a nuisance. Five star rating for getting those off the shelves.
Great prices but limited product purchases for several items. Great produce section. Wide selection the highest points achievable for free grocery items
Great friendliest staff ever.
Great selections of fruits and vegetables. The self service checkout really helps with quick visit.
The best grocery store at Fort Mcmurray.
This is my favorite especially with a lot of fresh fruits and veggies plus the shop arrangements is just great.
Never have enough cashiers. Lots of staff attitude. Sometimes can be dirty etc. OK deals as long as you get their in the morning.
Friendly service. Large selection. Not the best produce but doable
Nice. Good (but typical) selection of goods. Good system in managing our present situation. Overall good.
Always happy when I go shopping there.
Good selection but long lineups with half the tills closed
Typically an average experience at superstore when shopping. What you would expect from a large grocer, mediocre . However I find it ridiculous when I call in advance regarding exchanging moldy cheese, which was picked by their employee when using PC express. I was told to bring the cheese down for an exchange, simple. With the cheese in hand and receipt I was ready to exchange the cheese at costumer services, however my surprise right away I was told I would have to get back in my car, drive to the back of the store, park in a PC express stall and call the number to return the cheese. No “how can I help you”, no “no problem just grab another cheese and we’ll exchange it”... what a ridiculous request, wasteof my time, waste of their time, super frustrating, come on use a bit of common sense.
Good store, crowded on weekends.
Best selection of groceries in fort Mac ...best bang for buck to... Presidents choice line of groceries is very good quality ..when I come to work up here I always do my shopping at the super store ....
Superstore is Superstore The staff where very helpful when the not cashier wouldn't accept my bank card
I am starting to really dislike shopping here. I shop here specifically because I like their PC Blue Menu naturally flavored soda water but 95% of the time I cannot find it on the shelf because apparently they are out of stock. I have tried many times to find a staff member so that I can find out if they have more in the back room, but that is a fruitless task. I go up to customer service and they tell me the same thing every time (without checking first)... "we only have what is on the shelf". I find this hard to believe as I have worked as a stock clerk in a grocery store before. I just think they are too lazy to find out. ????
Always out of creamer... everytime I go there .. maybe they could order more as it is very popular .. stock is important isnt it ?
Awesome place with a great location and friendly staff. I found it hard to navigate around store only because I was not familiar with the layout.
I think these have the best selections and prices across the board
Good produce section
I enjoy shopping at Superstore as I find all that I am looking for for great prices. I especially like that they have such a huge selection of items available for those with food allergies. My family has 3 people with different food needs and shopping here makes it a lot easier.
Good management, some no stock issues but that's normal. No real complaint except long line ups at busy hours.
Messy, cold, disorganized store
I used to love buy groceries in superstore but its the second time that something happend the staff is rude today I went my toddler boy he Is 20 moths and an employee did not realize that the baby was walking and she was carrying a car and hit him and he fell down and I still had to scream and pull the car she was carrying, thank God my baby its fine and he didn't cry
Great supermarket with food products from around the world. They also offered better prices than other supermarkets. They also offer clothing and home sections.
They have everything
Usually able to find what I need.. staffs are well trained and helpful, check-out tales are never queued for long. The Best Superstore in Medicine Hat ????????????
Had what we wanted at a good price
One of my favourite places to shop! There's almost always discounted meat and veggies available of you are able to use them right away. Their prices are cheaper than other stores like Safeway, and it feels better to be buying from a Canadian store instead of Wal-Mart. Staff is always friendly and willing to help. They have a very wide variety of produce and natural/organic foods!
amazing place! has everything that i need to feed my growing teenagers!
Stuff
Clean and roomy.
It was okay. Some days are good, some days ????
Spacious. Great prices. Multiple checkout lanes.
Superstore has really kicked up the game. Allot better produce and selection of goods available!
I like the organization of the stock. Easy to find what you want. Honors competitors coupons.
I know my way around here pretty good after a quarter century being alive. Things are where they're supposed to be so thats dope.
I love it! Multiple choices and items in one place.
There is nothing "super" about this store. Products are consistently not available or out of stock. Empty boxes are left all over the aisles and on shelves. Produce is of poor quality and appears to be imported from as far away as possible. Bakery is horrendous. Overall a very cheap and unprofessional grocery store that quite clearly does not have the staffing to keep product on shelves stocked and in good supply. I'll pay a little more to shop elsewhere in order to be able to complete my shopping trip in one stop.
Best prices. Good selection, except limit vegetables selection if come in the evenings. All registers open every weekend for fast checkout.
Lov it
Great customer service
Great place for lunch their ready made food is very good and reasonably prices
Good!!
Great selection of international items that can’t be found anywhere else except specialty stores.
There's alot of stuff to buy, if your looking for something it's prolly there or hiding somewhere
Best produce on the north side.
The location attracts a lot of mentally ill, drug users and homeless people. There is almost always panhandlers on the premises. The store has security on site constantly but theft out of cars still occurs. They have long-term staff which is nice and the store is generally kept clean but the cashiers are less than enthusiastic about their jobs and quite often the price posted on the shelf is different than what you are charged at the till creating problems and a less than desirable experience.
Same old same old
Often I find the staff to be nice and very helpful. I can generally find what I'm looking for and when they have sales on various products, they usually have a good supply of the products. I have had occasions like the other night when I was going through the checkout. The girl couldn't answer any of my questions and basically had no skill at figuring out how to resolve problems. I.E. we had produce that we had carefully chosen to get the best of the bags of pears they had. When we got to the checkout there wasn't a item code on it. She did pick up the phone/intercom once to get a price check. When she didn't get an immediate response she had no idea what to do next. She suggested not bothering to get the produce. We wouldn't have taken the time to get the pears if we didn't want them. I finally had to rush over to the produce dept, find a bag with the tag on it and carry the heavy bag back to the checkout. After all that she wanted us to take the random bag I grabbed which had no ripe fruit in it. She couldn't understand when I tried to explain to her that I wanted the fruit I had taken the time to pick out for quality. I actually had to argue with her to get my original pears back. It was frustrating and time consuming. There was a lineup by this time and I'm disabled so it was very tiring and caused me physical pain. Thank goodness that that isn't the norm there. It does bother me a bit that the parent company-Loblaws is starting to monopolize a lot of the market, especially now that they've added all the Shoppers Drugmart chain to their big collection of various stores.
Great selection of fresh fruit and vegetables!
good place
I get my groceries here and pricing is competitive with all the other places in town
Empty shelves all the time
Good selection of food but higher price is the norm
Very good place to shop
Clean and we'll stocked store just a little over priced but very high quality foods.
Ok prices and not super busy
Great products
good selection great staff and happy shoppers
Great staff and there is always stuff on the shelves, it is very rare to go there and not come home with everything on your list... Thank you very much for everyone that works at the Real Canadian Superstore
Great place lots of good priced products well organized friendly staff many delicious items, big organic section with many different items
great selection
Good selection and pricing. Gets quite busy during peak times so it may not be a quick in and out.
Good store.. The food ls ok.And the people are cery nice..
Nice store… but nowadays we dont find coconut chunks powered by Pc
One of the big grocery store in the Langley. This superstore is better than Surrey superstore because this superstore is easy for shopping. There is no rush of people over there. Empty carts are always available .Enough parking is present outside the store. I come from Surrey for shopping in Langley.
The fact that they hand out bags at self checkout like we are thieving children (and as if the bloody 5 cents would break the bank) is enough to make me take my business elsewhere. Inconvenient and obnoxious. Save On Foods is a block away, doesn't ration bags, has better prices and almost the same selection. They also have a water fill station.
Found almost everything I needed. Was able to grab 2 of the last 4 bags of long green beans. Not one single long green bean left in site. I checked 2 grocery stores for them. Or was my own fault, I waited too long to go shopping for them...
Store layout works well for time efficient shopping. Product selection is widely varied. Can find most anything there. The keto friendly and health concious selections are nice too.
Very clean and nicely organized
Great food and great service! Love having date nights here :-)
Good location easy shopping
Our family lived close and always goes here for quick shops and big grocery buy trips. There are regular tills and self serve tills which is great. We have always been happy with their food and produce and the staff have always been helpful and kind.
Very super
Great selection and decent prices. Tends to be on the busy side and there is often a wait to check out and there aren't many staff around to help out if you need it.
I love their click and collect option to buy my groceries
The pricing here is really what keeps me coming back. They have a wide range of food items along with a respectable asian food section.
Good service but short on lots of items. Maybe because of the long weekend.
Great lobster and crab.
Wonderful grocery items to pick from...
We got all we needed at this location. We travel a lot as musicians and can't always afford to eat at restaurants... pretty typical superstore. Not always the best prices but much better than a sit down restaurant. Great ethnic selection.
Great selection of pretty much anything home or grocery related, including most ethnic foods. Prices seem good, and it's fairly easy to find what you want, in whatever size or quantity you want. The bakery section is always full of amazing stuff. It's often quite busy, which is no big deal, but they could definitely have more checkout tills open most times. The wait can be a little long. But overall, I enjoy it enough to do most of my grocery shopping there.
I got two pairs of glasses there and the service was remarkable.
Such friendly service
Nice and clean. Haven't seen any birds inside this year yet though. I like the birds flying around.
Nice and clean and found all I needed.
Like any grocery store, but cheaper, there is long lines. This is to be expected
Good prices.
This is about my 4th grocery pick up. Every other time any fruits or vegetables I ordered were picked like they were shopping for themselves. This time the strawberries were not very nice and looked like someone took quite a few out. The nectarines were disgusting.
Need more VEGAN PRODUCTS!!!!
Daily items at good rate don’t forget PC points card
I’m all about superstore the employees are great and always lots of parking not to mention a fantastic selection of ethnic and western foods.
Usually long line ups when on busy days and it's okay because the tills go as fast as they can. However, the self-express can take a little longer. Love shopping here most because they have everything on my grocery list!
2 stars because for the love of God please clean up your parking lot. It looks like a landfill throughout the year. Disgusting.
nice
Very friendly pain to get to but its a good store and lots of friendly staff
I've been a loyal Superstore shopper for about 20 years. Red Deer store is always clean.
They have all the stuff I need, along with plenty of stuff that I don't need. Namely multiple flavors of ice cream, of which my ever expanding waistline can attribute to.
Our number one grocery store. Best prices awesome selection!
(Translated) Very friendly and helpful staff. Good product quality. I bought a grilled chicken today. Well seasoned and lots of meat on it. Was tasty and still warm. (Original) Sehr freundliche und hilfsbereite Mitarbeiter. Gute Qualität der Produkte. Habe heute ein gegrilltes Hähnchen gekauft. Gut Gewürzt und viel Fleisch dran. War lekker und noch warm .
Great selection
It's okay, nothing special besides the prices. Some of the staff are very nice and helpful. Would shop again based on customer service at the time and prices
Always busy, I find it very hard to locate items since they are constantly changing the layout of the food section. For the most part the products are good quality and the prices are decent overall. Do some price checking if you don't mind shopping in multiple places.
Hands down best prices in town for many items! Preferred grocery store ????
Good parking, great prices and price match. Optimum card accepted
Was shopping here instead of Wal-Mart, but recently had a bad experience. They would not let me exchange a pair of sandals I bought for my son. They were never even put on all the way as they didn't fit him. We just wanted a different size, and they refused. Ended up just leaving the sandals there because we had no use for them. Since then, I've been going to Wal-Mart because they lost my business.
Was just renovated..looks better and way more organized. Prices can be high for meat, but generally good prices for everything. The points plan when used with the app is very good. You can accumulate free groceries in no time. They are partnering with Shoppers drug mart Jan. 2018 and you will be able to use points from both stores earned in either store for freebies.
Usually has everything im looking for.
Good prices when you buy in multiples.
Lots of people but able to social distance right now.
Beautiful, clean well stocked location here with lots of friendly staff that help you find what you need. Produce section was awesome and they have a great selection of ethnic foods at really good prices. Highly recommend this location!
My favorite place to shop although I think Red Deer could use another location as it is often busy and understocked.
I work in medical clinic in Langley superstore. I'm in that store 5 days a week. ????
Online pickup is a complete joke and waste of my time. I reserved 7-8pm and i got my email confirmation at 7:06. Got to the parking lot shortly after. Tried to call the pickup line, but the line is busy and couldn't get through for 40 mins, and when I finally got through, they put me on hold for 20 mins, only to tell me that my order is not ready despite I got an confirmation email. At the end, I decided to cancel my order and left. Wasted over an hour of my time, which I could physically went in the store and came out in less than the time. This is not acceptable for something they charged you for. I would never come back and shop here anymore!
Great shopping experience. Found everything easily and staff was helpful.
Very cool store I usually shop from this store every two days, for vegetables and fruits they are always fresh.
Usually very stocked very well.
Always some good deals to be found.
Great selection and service.
RCSS in Langley is one of their cleanest and we'll run store. Their pricing is the lowest in the market next to Costco as a rule and they are a Canadian company. They are continuing to expand their natural and organic offerings as well and that's exciting. The Click N Collect is a very easy service to use and you simply order online once you've selected a timeslot and then go down and have your order loaded into your car. If they are out of something they will ask if a substitute is okay. I will shop elsewhere to pick the odd thing up but use Superstore for my large shops.
All great except the fact that you have to deposit cash into the carts to use them.
I love the new renovation! I haven't been since before, so I got a little lost, but the staff members were all so kind and helped me out.
They got it all
More and more frustrated by the lack of selection.
Always good deals, clean store & with PC points = free groceries is a definite perk.
Great supercenter. Go to when you want a quick bite from the deli, beats fast food any day.
My favourite grocery store. Love saving Optimum points. I also enjoy shopping at the Marine Drive store. Joe Fresh active wear is fabulous!
Often busy, but well maintained and they have knowledgable staff.
Cool shopping atmosphere, big on savings, electric carts, wow, knee replacement
Clean store, busy, well stocked, excellent appearing produce. Not as good a selection of ethnic foods as Calgary stores, but that's to be expected.
I go here once a week
Decent organic selection.
Often understaffed. Recently while operating with social distancing rules, the till line ups were consolidated with an attendant directing customers to an available till. I personally felt as though Superstores solution to the social distancing congestion worked quite well compared to other grocery stores. It was very disappointing to see that once social distancing was no longer enforced, once the store gets busy in the afternoon it is back to complete chaos anywhere near the tills... Lineups at every open till going back into the lanes making it impossible just to walk through the store. It becomes difficult to even discern what line is what. Self checkout lineup is halfway to the pharmacy because with the tills inaccessible, people go into self checkout with an overflowing cart, and the inability to scan a single item on the multiple-giant-barcode scanning tills without the need to hold every single item above 4" from their head to look for the barcode first.
I buy weekly groceries from here. Inexpensive comparatively to other stores around. I feel often the staff is not friendly. Self weigh system do not work. I still recommend.
Usually a good quality produce department, but at times they are low on inventory. Best overall prices for a grocery store.
Too expensive for nothing. Prices are way to high for food. I get it's suppose to be better but didn't look any better then other stores. Buy local cost too much.
New Reno's look amazing!
Busy place to shop but it's fast to check out
Always crazy busy, so I recommend trying to go very early on a weekday or very late at night. On the weekends they usually have every checkout counter staffed to try and control some of the crowds. Signage is easy to read, and staff are always friendly and helpful.
Super Store is a very great subliminal mindset... SUPER-large, isles run North & South + then a slightly different diagonal slant, & the entire outskirts of the shopping area is mostly the coolest meat product, deli, milk cheese etc.... thx to many staff peeps = it made my shopping easier & I do plan on returning ????
their parking lot needs alot of attention!
Everything is good and available most of the time
Love this store always great deals ????
This superstore is great. It can get a little hectic at times and lines may become long but for the most part they try to have lots of cashiers on. Its too bad they have taken electronics out of the store because i was there and if they had a dvd player or style of tv i was looking for i would have juat bought it while i was there.
Lots of great deals and selection!
Produce quality is not good
Great place to shop for well-priced food. The only problem is they don't take AMEX so I have started to wander towards Save On and Coop. If you need something quick, probably not the best place to go because it's usually quite busy.
It's probably the cheapest place to buy groceries other than Walmart in town, but I shop here all the time, I like the new look, all around I would say this is the best bang for your buck kind of store, I would recommend.
My favorite place to shop for groceries
Typical super store. This could easily be a 5 or a 1 depending on how you like big stores. They did help me out and we're good about it and I give them points for that.
Good place to shop
Glad to see Indian food items at such cheap prices in Chatham!
Overpriced grocery store
Connor at the PC Mobile Rocks
Came looking for vegan BBQ supplies and was happily surprised. Had many items i needed with many options and good supply. Checkouts were busy being the long weekend, but we were served swiftly
Usually the best groceries in any town.
Store is always clea and bright
I love shopping at Superstore, however lately their line ups have been very busy.
They have lots of options for lactose free
Quality better than competitors with good price tags.
Insane. Chaotic. Ridiculous. No social distancing measures in place. Many staff members were rude. A couple were good. General chaos
Nice store but to often they are out of stock on some featured items. If you shop the day the ad breaks then they will tell you stock is coming in later that day. If you go back on Sunday or later then they are sold out!
Great place to find those hard to find items but as always an expensive place to shop for your daily essentials.
I love the Superstore. You get more of the high end experience but with more affordable pricing, including the option to price match! Their pick up option is great, too!
Good
Super store is always a great place to shop if you can handle the crowded isles and long line ups. Great place for exercise cause the place is huge. The service is minimal and prices are great the parking is ...???? like all busy stores..full
Pleasant staff. Compare prices, as they can be expensive with some items
We’ve shopped here for years and have always seen it as the best grocery store in Red Deer. Can’t beat their prices and Pc points program. Employees are always friendly and helpful, and we always get everything we need.
This is a place to buy all your groceries and household needs, affordable and reliable. I have had lots of good days here, a few bad shopping stories but I still give them 5 *****...
It's a superstore. It has superstore things. 'nuff said
Best prices and good quality this is where i usually do all my shopping
Clean. Choices. Organized
Love this store. They different products and at a lower price you can't get anywhere else.
It is very clean store and shelfs are full but I tend to find it pricey compared to other supermarkets
Great place for meat
Giving this a 5 star rating because of the customer service experience, I'd just come here to chill out with the kid in the red. I was looking for an item, he helped me out even though he clocked out a while ago. Really nice dude!
I like shopping there but I don't like when people come too.knock on car ask for money and I talked to the security Man just walk away
Grocery store
Competitive prices, long lines, and no floor staff
There is no requirement to wear a mask or face covering. No directional arrows. Everyone is just doing whatever they want. Not very organized or safe given the pandemic.
Lots of great choices and prices.
Good deals. Has most of what you need grocery wise with a few selection of furniture and appliances.
best quality items to buy in chatham
Long lines to checkout otherwise good experience
Superstore is a great place to shop if you are single or are part of a family. The selection allowes you to be able to buy the products in multiple sizes and quantities depending on the desired result. There is a good selection of fresh produce, grown local to sources around the world. You can make a fresh smoothie with tropical fruits without leaving your neighborhood or city. Shopping for bread you will find store fresh or healthy alternatives like Silver Hills bread. Buns, beagles, and croissants, whole grains, whole wheat, and white, whatever you want to serve on your table they have available for you. Household cleaning items come in brand name or generic, depending on your preference, large or small, tailored for you and your situation. In the clothing department of superstore you'll find clothes for infants and your old granny that will make both cute and fashionable. A great way to start a child's new school year by getting them a new top or complete outfit. There seasonal products are constantly changing, each season is cratered to. Summer lawn furniture and garden excessories to Christmas trees and snow shovels to Easter bunnies and barbeques are Just a start. The isles are well labeled so searching out an item is usually easily done, in case you have a not so easy search item there are always helpful staff that will show you where to find that one last item on your list that your love asked you to pick up on your way home from work. It's a great Canadian store for great Canadian people. Few other stores can boast of the selection they have while giving you the consumer a great product at a great price.
It's huge!
Good Meat selection
Good prices and selection.
Nice and convenient
I find what I'm usually looking for, but the staff other than the cashiers are non existent. Are they openly avoiding customers?
Great selection
Nice atore, xlean and friendly.
Decent bulk store, not that great for fresh veggies.
Love going there
Always good in veggies and dairy products. Every week they have a deal with your purchase, don't forget to check store flyers.
I absolutely love that I can order online and pick up my groceries!! The products are almost always fresh, of great quality and available. The optimum points are a wonderful way to earn free products! However, as someone with a disability I sometimes cannot drive. It's quite frustrating that the instacart delivery prices are so much more than the instore prices. Many with disabilities have a reduced income and the benefit of having groceries delivered is taken away by the prohibitive cost.
Always great experience. This location has less on Indian Asian stuff as I figured it depends on location to location.
Was here in a outside professional capacity, a manager, tall older fellow was rather rude to me despite completing my duties early, and in a professional manner. If this is how he treats outside professional engagements I would hate to see how he treats his actual employees.
Literally everything you could ever want!
Everybody was happy and good hours and good food
Such a vast selection of so many items, i could end up shopping for hours on cheese alone! Friendly staff the few times ive stopped in recently. Clean bathrooms as well.
Great place but would love to see self checkout open earlier... If I'm going to have to pack my own groceries I might as well scan it too. Cashier's are miserable half the time so I might as well save the uncomfortableness.
They usually have good prices on canned or packaged goods, especially store brands. Also, often very good prices on breakfast cereals. Meat Department has a good selection but the prices are not that great most of the time. Bakery doesn't have as much selection as you would expect from a store this size. Dairy and juice have good selection and some good prices especially if you buy multiples of an item. Weekdays are usually not too busy and the shelves are well stocked but weekends, especially Sundays, are usually pretty busy with long waits at the checkouts and some empty shelves especially in milk and juice.
Perfect for the budget to save. Cheaper price.
Found everything I needed, and I usually always do at really good prices
Different product selection good variety of meats and cheeses. Good to go at off times when it's not very busy. Also you'll need a loonie for a cart. Steakon is really thick bacon a force to be reckoned with.
Great staff and they are keeping their store clean, staff is always ready to help
Best food ever, great service, friendly staff.
Gives me anxiety
Pretty busy place. Had to find a staff member for help. Prices are fair but don't use the washroom....yuck
There wasn't many options for hot and ready foods.
Clean easy to shop
The Pharmacy is a joke. We called in our prescriptions and they still took an hour, over the 3 hours ago we called it in, to get it ready. If they were any slower, they would be moving backwards. It's not even busy so no excuse!
Has most of what we want with decent prices
Huge store with a huge selection. The produce is horrendous. Staff are barely polite.
Must wear a mask now. Disorganized chaos but they have great muffins, and oriental food.
I dislike Superstore all most as much as I dislike Walmart. The store layout is confusing and frustrating. The last time I went to Superstore I was shocked to get a cashier who was happy and polite. Usually I get some grumpy "Karen" who begrudgingly checks me through while giving me the stink eye the whole time. The only reason I gave two stars instead of one is the bread. The bakery bread is very good.
Good place for grocery and one can find easily everything and also staff is very helpful and polite and happy to help their customers.
Pharmacy has taken a sharp decline in service! Like these girls get paid to just sit there, i stood at the pick up window line ever growing behind me and these 2 girls just sat at the incoming prescription side the entire time? What were you doing? No one even came up to get something filled? It wasnt till another girl came out of the back was the pick up line dealt with. The only reason i go to superstore is because my medicine is there but now I can just go to walmart less waste of space employees
Wish there was one here in Port Hardy
Quick and fast. Not to crowded.
Prices are good, lots of sales, tons of options and decently friendly staff.
The only downside to this store is the dated aesthetic and the overall dirtiness of the store. I get that it's a big place and busy too, but if the commhnity college can handle busy foot traffic, I'm sure a nation-wide corporation can.
Large variety of options and has nearly everything you need. Overall great place.
Good Food Variety. Look for Sales.
Great variety n selection, even better than Toronto.
The prices are great, the selection is awesome and they have every kind of food you can think of. I like it when all the tills are open and you don't have to wait in huge lineups.
Great store with awesome price.if you spend over 250$ you get a gift????????????
They all are about the same. Produce is often OK but not always. Tends to always be a wait at the till and self check out has a line up because no one is around to help customers. It will likely have everything you need otherwise.
Pretty good with their online ordering and pickup. I pickup every week and they always are missing something in my order but substitute with another. The guy Reece is usually working and he's super nice and makes sure you get everything you ordered. Definitely cheaper than save on foods but the meat and produce just doesn't compare to save on.
Clean and light shopping floor. Shopping environment is comfortable. Employees are pretty nice, friendly, helpful, and professional. Check out speed is ok, need to wait for a bit. Self check out available. Credit cards accepted. Free parking lot available, but space is a bit crowded.
Hard to find things, but good prices.
Great place. Clean. Employees at hand. You don't have to search for one. Need more Gluten free food. Great mall. Never had a problem with Chatham stores.
best place in fort mac to buy your groceries. best prices huge selection friendly staff and clean building.
Always so very busy....
Great variety of products, prices and sensible rewards program.
Large store with good stock and variety of goods.
This is the direct competition for Walmart, I'd suggest that everyone use The Real Superstore rather than supporting Walmart who in a recent tweet supports big tech's suppression of conservative voices online via mainstream media, fakebook, twatter and others.
Clean, tidy and professional
Decent sales on lots of stuff throughout the week, nice to have the loyalty card shared with shoppers/superstore now.
Always too busy
Cheap stuff, but crowded and dirty ALWAYS
I find More often then not their out of stock on something I'm there for every time I go and that's quite often. I am however pleased with seeing more and more TnT products
Friendly staff. Checkout lineups are short and swift moving.
Generally clean and have a variety of goods. Layout is decent, and stock is comparable to other stores in town.
Lots of empty wholes on the shelves. Constantly run out of sale items.
Friendly and helpful staff
Large selection of products at good prices. Just disappointing when sale items are sold out.
My favourite grocery store in town
Good as usual, they have a wide variety of products and are usually stocked up pretty well.
I don't go here often as it is crazy busy. Went in the morning to see what they had and was able to get what I needed quickly.
Good place to shop
Found what I needed quickly
I shop here every week because it is the cheapest place to go in Fort McMurray. That being said there are never carts in the cart bays. And if there are they are broken. I have a baby and running around the parking lot for 5 minutes trying to find a cart is not ideal. The same thing happened in the winter when I was 8 months pregnant trying to find a cart in -30 weather. They need more carts!
Reccomend
Finally i got Asian groceries in Fort McMurray. Thanks to Superstore!
This is one of my favourite grocery stores in town. It has lots of variety and fresh high quality produce compared to other stores that may have less fresh greens. It also has an excellent selection of meats and fish. If you want various ethnic or other world foods you can find it here one or two rows away from the Mac n cheese. Also has clothes and kitchen wares too although I don’t go to that side much.
It was alright
I had forgotten my debit card at home to use in the garden center and had to go get it.The cashier outside was very kind and held all my things! She was very patient!
I like their prices and i always go for their premade salads or cups of fresh fruit! Theyre nice and affordable and even come with free dressing! The staff is usually pretty nice, too
The store is disgusting. The grocery baskets are always caked with spilled drinks/food to the point that I have to cycle through 4 or 5 before finding one that is anywhere close to clean. They are always sold out of coffee cream, but have shelves over loaded with whipping cream.. The only reason I shop here is it's close to home and convenient.. This store has a lot of potential, however, it's clear that management does not take any pride whatsoever in the stocking levels, or cleanliness of this location.
Nice huge store. Well laid out.
Prices are on point, the staff are quick and the rewards card is awesome, my only complaint is that the place is obnoxiously busy at no fault of thier own
Very clean and tidy. Staff are nice and helpful.
I loved shopping here but I refuse to now as I am scared of the pan handlers/peddlers. It never fails that everytime I have been there I am approached half of the time. The security guard presence at the entrance has not remedied this problem.
Huge selection
Always enough staff working, Store is kept clean and stocked
Great variety of products
I used to work there overnights. There is a grocery manager who just kept torturing me and my friend no reason. I used to love there. But from the day forward, noooooooo. Management needs to take action for that
Not the biggest fan of superstore. They are getting more expensive on a bunch of stuff. Not the cheapest or best store to go to anymore
Well laid out store, wide aisles, very clean, large selection and variety, cashier's and floor staff are always pleasant and helpful.
The employees try their best to make sure you are looked after
Used the pick up, works really well in general.
Grewt page and cheep food
My Favorite Grocery Store in Chatham.. Great Produce ! Great selection ! Can you get a better price on some things.. yes! But Wait ! They price match! Use your Flipp or Reebee App and get your shopping all done in one store.. heck you can even fill your shopping list out online and drive over and they will deliver it all to your car.. Me I'm picky I still like to hand pick my fruit and steaks. There is always something neat in housewares and seasonal.. love to browse. The people at the check outside are friendly and several have been there for years. I do miss the help loading the bags..but otherwise all is good.
One of the better Superstores out there, definitely hiring a lot better employees than other places, much nicer cliental, and the layout even is structurally more sound. Solid location, always enjoy coming here.
Seems to me like this is one of the finest establishments here within the city in regards to the shoppingest moments for shopping. Not the type of place you would go if you needed to buy fireworks or supplies to build a lakefront cabin in the woods. Not only that but I'm pretty sure someone stole all the copper from there so you can't even plumb the place if you did. That would freaking suck. Right?
casher is very firendly , they tried their best to help you , but seem like they need to hire more to work there
You didn’t deliver our food on the day you said you would and also didn’t give a exact time you said in the evening
Online Pickup orders have improved, but not by much. You used to get your confirmation email, and then sit in the parking lot for an hour waiting for your order. Which sucked. Now, no matter how far in advance you order, and what time slot you specifically reserve...it seems that every single time you get a call saying they are "running behind" and not to come at your scheduled time, instead wait for the confirmation email. Sometimes, this email comes the following day. If you can't accommodate the number of reservations your system allows...then reduce the number of reservations it will take. I would rather have a website tell me that their reservations are full, than to plan my day around something I reserved, and then have to figure out how to pick it up at a completely random and different time.
I used to love shopping here and I ended up moveing up town. I just recently moved closer to the downtown area and decided to come back and over all it was good. Sence this virus broke out all the stores including this one seam to be doing a great job untill I went to by a case of water yesterday and it cost me 10$ that's with the deposit. Not impressed on how that price got jacked up over night seams to be alittle taken advantage of this virus. I will also say this, normally this store has the best pricing over everyone in town so I was very shocked when i got to the till and it was that much. Untill I see that water go back down in price I will be keeping this 2 stare rating.
This is a very large superstore, with a great deal of selection. It seems to be well run, clean and tidy.
Going to the super store to shop was a regular experience. The employees were ok.
Great ???? customer service
I hate the check out counters they give me stress
It's a great place to shop.
Great selection and good prices
Great store overall. Prices are good, but lack of stock on demand has to improve.
Easy to find stuff priced Right can't go wrong.
Its affordable & easy on pocket. Even Indian products are available here which are not heavy on pocket . Liked it
I find everything I need here and usually some really good deals. I even forgot my wallet last time and the customer service held my groceries for me so I could run home. They are very helpful.
Good
Pretty clean and always good deals love their PC Optimum card for points.
Absolutely ridiculous having to wear masks you guys are a joke will not be coming back here as long as you continue to support it
Not sure about the rave reviews on here. Not my experience at all. Homeless drug addicts roaming the parking lots on both days I went there. I saw 6 police cars rushing to the Superstore gas station (now renamed Mobil) when I first arrived.Must have been a robbery going on.Guys begging for money outside the store. Inside the store looks like any other Superstore, except not as clean. The garbage cans inside are filthy. Some of the produce looked like it was on its last legs. Staff was very nice though, and they work hard.
Wide selection of goods for sale
Super store is awesome , a person can afford good quality food here . Store is clean and organized , sales are often , they do not gauge the people , for some are still having hard times because of COVID.
ONLY DEAL WITH CHRIS IN THE MOBILE SHOP. DO NOT DEAL WITH A GIRL NAMED "SWEET". My spouse changed our phone plan to upgrade. We were given the run around when we went in to look. As we were leaving Sweet only then decided to tell us a deal was happening the next month. We gave the benefit of the doubt and told her to call us. So a month later she called and told us to come in because she had the phones we requested. When we arrived she had already sold the phone I requested and told me she would order a new one. She wouldn't let the nice gentleman Chris help us at all. Then she told me the phone was completely sold out in the country. So I settled for the next one. She promised it would be there in 2 days. It was almost 4 days and I called to ask about it, letting Sweet know I wasn't available until the following weekend. I ended up canceling because she refused to price match Wal-Mart's deal. So I went in to get a cover and case for mine and my spouse's phones and got NOTHING but glares and attitude from her. THANK GOD Chris was there to help me. He was nothing but accommodating, polite and apologetic. So thank you CHRIS for not giving trash customer service like you coworker Sweet. I will only deal with you from now on, if we ever decide to return. I'm sorry you have to work with such a toxic person sir, because your services are the definition of phenomenal.
Found what I needed prices are ok
Pretty good superstore. Tons of parking, prices are always good here. I've never had a super long line up here.
Second time seeing Will, the kid at the self checkout. Excellent customer service - smart, polite and extremely patient. Store is lucky to have him!
I love the Superstore. I love this time of year with the fall and xmas stuff out.
This is for my friend but that female brown haired security guard ALWAYS follows my friend around. Is this racial profiling or something? It's really annoying. Tell her to knock it off and follow the people who actually look sketchy. This is non-sense now. If not hire a new security guard. We're both tired of this. Both professional workers downtown making probably 4 to 5x her salary. Get that lady some training!
Huge store.great prices friendly staff
Good store !
(Translated) Gooòoooooood (Original) Gooòoooooood
Clean
Ordering online for pickup is always an adventure.
Well stocked but extremely busy all the time. It is like a zoo trying to get around.fairly neat and tidy especially given the volume.
This store is gouging. The price is different than other stores. Difference is 7 dollars on a 40 dollar item.
It's always a gong show at this place. It's usually other customers driving the carts dangerously or ignoring the personal space thing. But I love the clothes. And we get a lot of our groceries there (because there's a lot of dairy free options there). Also, I am not put off by homeless folks normally. We don't typically carry change- but some of them want to take your cart back for your dollar, which is fine- but it would be nice if the parking lot was lit up better so they're not sneaking up on unsuspecting customers.
Organized well run!!
It is always great and fresh products as usual
Some grumpy staff
Good product and lots of on sale stuff they have
I COMPLETELY agree with Kismet Caffet!! My husband and I had almost the exact same conversation and experience with staff and the manager, it really is shameful when the mandatory mask sign means absolutely nothing!!
I always enjoy coming to the super store. People are always friendly and there are always some good deals every week. It is also very clean which is important. I reccomend visiting this grocery story if you have never been!
Typical grocery store. Sale items are usually sold out if you go after work which gets annoying.
Pretty much anything I need and lower prices than most. Plus, with the points caress you always something free.
Big store everything u need
Prices are also lowest but seems like everytime i walk in the store has been rearranged
Best store in Chatham.
AWESOME STORE!!!
I cannot even feel safe when leaving the store with the people inside the store at the exit who panhandle, sit to charge their phones and sleep on the floor.
Good deal
Our favorite sushi place. Food is fresh and delicious. Staff are quiet but not rude as others suggest it's just some are not proficient in English but they speak enough English to get a great job done. We are super friendly to them and they are to us. Best sushi in Chatham Kent.
Great selection, not too busy. Good prices.
This is my go to place to shop. They have everything I'm looking for, competitive prices and price matching. The staff are friendly and it's easy to locate items.
I dont like that they moved everything around I dont shop there as much anymore since they changed it
Overpriced
Sometimes certain product shelves are bare, but there is a lot of people in Red Deer. Might just need to bump up their ordering/stocking a bit.
It was fine
Great produce, clean store
It's always an adventure at the grocery store in down town red deer
What an absolute pleasure to shop here
Had everything I needed
Good selection of products and good prices. Need more enforcement of covid-19 guidelines.
Love this store. Pricing is great. Friendly service.
This store is really good about asking people to wear masks and they leave room to make it possible to social distance. The cashier's are always friendly and helpful. Never feel rushed as I bag my groceries.
Produce was displayed very nicely and fresh. Had products that I have trouble finding in other stores.
Out of control store. Incorrect pricing every visit, shop lifting is blatent. Staffing problems in a tourist town.
Great prices, but required to purchase bags and pack your own groceries. Line ups are usually long
The produce is always so bad here. It's a shame because otherwise the store is grear
My main place for groceries. Seldom run out of sale items.
Very good. Every thing related to grocery were available.
Extremely rude customer service when it comes to Flash Food pickup. Treat you like a dog that gets the scraps. (In comparison to other stores)
Real Canadian Liquor Store. Cashier s are not trained on gift cards. Latest visit, insisted I should know exact balance as he did not know how to check. With bad attitude . He has not been at store very long. Visit before ,new cashier forgot to swipe Optimum card. Did not know how to void . As store full I left. Regular staff are great ,very pleasant and helpful. New staff need better training.
Better than Walmart
Decent prices, has everything you need for groceries
Rude lady at the self check out needs to change her tone when she talks to people. Always huge line ups. positive view on the pharmacy
Bright clean store
Always lots of stock and helpful staff ( especially on the weekends).
One of your employees at the salad bar named Rahila was very rude
If you shop later in the day they are often out of things and don't restock until after closing
Comprehensive inexpensive groceries:
They were helpful when I needed to find something. And the tellers are most friendly. This is a store for me ; )
Easy to find the things you need. Great customer service and friendly staff.
One of the best places to shop for groceries in Red Deer, the selection and prices are great.
Busy
Service is not great but fairly good prices
Love it!
Clean, fair prices for products.
It's in downtown Red Deer close to where all the rift raft hang out. It a big store and the only Superstore in town.
Awesome store has everything you need and some at prices it is hard for other stores to compete with. Don't come here as often as I should. Enjoy your shop and the staff. Excellent service from my experiences.
Great place to shop.One place shopping.
High quality food.
I love shopping at our Real Canadian Superstore. The prices are reasonable, the selection is wonderful, and the staff is friendly. On weekends they have every lane open for the most part between 10AM and 6 PM. They provide self-checkouts as an option instead of waiting in line. I love how they have free gifts for spending $250 or in some cases $300. I love my PC Optimum points. Overall, Superstore is where I do 99.9% of my shopping.
Great variety, good prices
Lots of selections. Fresh vegetables n fruits nice meat selections friendly staff
The best location of all the superstores!
Good store, good people.
Many kind of foods and cheap.
Large inventory of groceries. I like the oriental section. Every time you pass the bakery it just makes you happy. At times its a bit crowded but thats what happens when there is good quality merchandise.
I was impressed with how they handled themselves at the beginning of COVID. Lots of sanitizing, well organized at check out, only letting in a certain amount of people to help with social distancing. When the restrictions eased up, they eased up as well. Now with cases going back up again, they need to go back to limiting how many people can come in the store, and manage the line ups for check out like they were before.
Good prices and lots of selection
Great range of vegan products. Very reliant on self check-out
Love the layout. Friendly staff. Points system is second to none.
Good prices
Dirty store. There are staff that look filthy and crude, very little effort or care given in their appearance.
Will take some time to get use to the new layout but it was alright
I would say that if you had only the option of shopping in one store in this city, this would be it. It has probably (most likely) the best selection of consumer goods in town and as a frugal shopper, I know this place has the best prices in town, consistently. There may be some store in town that may carry more of some specific items and there may be some store in town that has a better price on a certain item, but if you're looking for a one-stop-shop.....this is it.
Busy store. Parking easy .. gas station in same plaza. Overall great
Good deli and produce area
Tidy, big, clean and organized well.
Should have auto teller take cash
Many staff members not wearing masks and no enforcement on mask wearing for customers. Either enforce your own rule or don’t have one at all.
I cant stand the lights in superstore. It usually causes me to have major headaches by the end of my shop. Typically good variety of gluten free food though in the natural foods section.
The old new superstore has a huge produce section which offer many knew items. A very nice bakery that bake wright on site. A knew doctor office on main floor and a great clothing section. Since redoing there store prices have jump up a bit. Im finding that they are short on staff and for that theres a shortage of products on shelfs
Bit cold hurts by fire but we are strong and rebuild fort mcmurray.Best place salary wise good people.Beautiful place among small hilly area.Real enjoin to live and work here.
Can i just give a shout out to Tracey!? Best cashier ever, she is so friendly and so good at her job.
Most of the time I find what im looking for. shelf are stocked . Casher Laurie very helpful.
Great
Super
Prices have gone up significantly over the last 6 months, while quality seems to still low or worse. I've always found their produce "not so fresh", but well priced if you're going to eat it right away, and they've always had some of the best steak (quality & price), but not any more. I'm usually a Save On shopper, but have been trying out Superstore as friends tell me they have better prices, but everything was higher priced than Save On. I bought shelled nuts from Superstore at Christmas & 1/2 way through the bag, wondered why they tasted funny & noticed they expired in August. Save yourself some $$ & get food that lasts longer by shopping smaller chains.
They price match
Slow.
Can't find a damn thing since they moved it all around, and I genuinely don't see the point of a store like this with NO electronics department. I'm now a WalMart shopper....
It was good
They have great sales
Out of alot of items
Very pleasant & accommodating! !!!
Always helpful, PC Express is definitely a great addition to their customer service offerings.
Nice place most people at work there are happy now there's only one complaint I got is having to stand in the lineup if you need one of their carts right on carts to get the key like every other competition others has carts which require no key to operate I don't know what you're worried about but come on now it's pretty obvious that the management there does not require them getting a cart from your store cuz if it did they'd be no keys requirement to get one of their carts just like the competition does okay thank you have a good one jude
Well laid out, easy to shop with good signage
Changed software on self serve checkout. No more displayed words and less speech. Very difficult to use. Easier to shop elsewhere.
The worst Superstore of all. In addition to having staff testing positive for covid , they have some really degenerate customers (not all just some but more than the usual number) and management types. Avoid at all costs.
Great place and great prices
YOU RIPPED ME OFF YOU SCAMMING CON ARTISTS. Bought Xbox point card to purchase online content, and the cashier forgot to activate my card. I lost my (days old) receipt and now because of the incompetence of their employee, I have basically burned a 50 dollar bill with no way of getting my value or being reimbursed by the company. Thanks superstore for the worst customer service I have ever had.
I do most my weekly grocery shoping there. Good price to quality ratio but it's not the best place for quick shoping.
I realize these are trying times at grocery stores, but as a general rule, if I have to wait longer in line than it took me to get my groceries i simply leave them there and go somewhere else. Most of the time this occurs (as it did today) is people not following the item limits for Express / self checkouts. If there are numerous customers in the Express line with full carts I simply leave. Why are these item limits never enforced? This has occurred many times in the past at this location, which is why I seldom go here anymore.
Good ppl work here
Great place to shop
Curbside pickup is so convenient these days, and the process is pretty efficient, and the "shoppers" have been very friendly (for the most part). Unfortunately, order picking and billing isn't always accurate, so need to double-check everything against the receipt, to make sure you didn't get charged for something you didn't get - or that you didn't get more than what you were charged for (yes, that has happened as well, and yes, I reported it as well). Items get cancelled, which seems to be especially true for items on sale. Sometimes they don't read the qty right, so you get 1, even if you ordered a multiple. Finally, I've gotten quite a few dented cans - not just with a little ding, but severely dented. So it can be a bit frustrating, but I'll keep using this service for the convenience.
I was in Superstore Medicine Hat yesterday morning and was faced with at least 15 unmasked patrons. This is the law...why are you not monitoring?
I enjoy shopping at the Superstore because of the selection and the value and the points card. I don't have to go from store to store. Usually I can find everything there. Except one item. Red Deer currently (for almost a year now) has a pilot program whereby residents in certain neighbourhoods have to recycle food scraps, cardboard, glass, etc. With the "Green" bin comes a kitchen bin for all the scraps. Glad makes a compostable bag for these bins which our superstore in Red Deer does not sell. Can we get these at our Red Deer store please. That way I am not having to go to another store in town that carries this product!
I like superstore but the fresh produce is a poor standard at this store- they changed the store layout so the first section you go into is produce - today I looked at Strawberries they were very bad, tried for raspberries and the first pack I looked at had mold - this seems to happen at lot - I left and did all my shopping elsewhere!
A cheap place for a propane cylinder replacement. Just remember to check the date on the neck of the new bottle as it's only good for 10 years. The one I bought here last year I couldn't get refilled this year cuz it was outdated.
So thrilled that they now have an upgraded new and improved health section. The prices are best that I've seen for a lit of the products in that section.
Clean Isle. Good produce. Good prices.
Very busy place.....
I enjoy shopping, but I totally do not enjoy waiting for a counter to total my grub ???????? Like there's Mabe were lucky 3 tills open. And I would say over 15 of us waiting …
Always been a pleasant experience
Fast to go through in and out.
Great store very friendly staff
We are in the midst of a global pandemic. No masks are being worn by cash register attendants. The belts are not being sanitized after each use. The cash register attendant wiped his face, hair, and neck with his hands and then proceeded to check our groceries without washing or sanitizing his hands. This would be unsanitary even if it were not a global pandemic, but at this point it is just unsafe.
Great selection, affordable prices and the PC points are a win win with free groceries you earn at every purchase!
I can usually find what I need at superstore and appreciate the points card.
Superstore Red Deer has to be the worst Superstore we have ever been to! The bathroom is always disgusting! I have even mention to customer service. They always say management is on it. The store is looking run down/dirty and always find empty shelves. As well rude service from customer service. Last time we were the we spent the $250 for the free gift of dishware. After purchasing our items we went to the customer service to get it and came to find out there was no more. At the very least they could have put a sign on the instore advertisement saying no more. What we received was some cheap plastic use one time dishes. Not impressed! We asked if we could rain check or somehow come back for the next weeks item. She was rude and said absolutely not. Terrible customer service! Some of us will spend a little extra to get to the $250 mark, if the gift incentive is worth it. Maybe new management is needed?
Love using PC click and collect at this grocery store. Always top quality food picked by the employees. A+
Hey food
They had everything I needed. And the staff was very happy and helpful.
Good deals. Love when my point coincide with my list. Ended up with 20 dollars this haul on my pc points system. Thankful for that.
Absolutely horrendous dealing with the employees on pc express may 8 at 7 pm. I can't remember ever dealing with someone so unprofessional and rude... very offended!
This has been my favourite super store so far for pc express!! So very helpful and very very organized! Thank you for being so badass!
Good deals and slot of stuff for the house
Friendly affordable well kept
Very good
Food is always fresh, excellent selection, in house Pharmacy that is well stocked. Employees are eager to help and direct me to items I am having problems finding.
Superstore has by far the best gluten free selection of any grocery store I've been to in Red Deer.
To close the safe injection site for the druggies the store itself is nice if you can get in without hairrsment and your vehicle survives the parking lot....
Frequently out of what I need, but improved natural foods section
Good place in Red Deer to shop for groceries. Big parking lot. Gas bar too. Just off Taylor Drive downtown.
Nice staff...fresh veggies
Always find what I'm looking for. And if I have a issue one of the many people who work there will be more than happy to help. Absolutely 5 out 5 Stars. And they have cheaper cigarettes than most stores in Red Deer
Just that we don't go there alot.
Employees unsure of price match deals. Have purchased offers advertised at either shoppers drug mart or superstore. Sometimes they do this, other times No??? Ridiculous
Welcome to the slowest checkout in the world. Just spent 40 mins at checkout. Will be avoiding superstore from now on
Great place to shop
Bonus Lindor Chocolate were unavailable so sub was led lights bulbs??? Three weeks ago 12 .00 sub for 25.00 bonus give me a break .Left them behind spent 482.94 .
I was in the washroom and one of the cashiers came out directly from the toilet without bothering washing his hands. I wonder how many do the same!
Very comfortable environment. They know and try their best to sell what consumers need.
All in one shopping, mail, another part of my shopping at this store includes a hot meal and cheese cake from the dairy isles. Then for fresh fruits, veg and a huge variety of them. This store also has the most comfortable and color coordinated clothing and accessories. I am pleasantly surprised each time I visit. It must be one of the busiest supermarkets and yet organized, clean, friendly and I'm at a loss if i don't attend there at least 5 days a week. Great store, great products and great staff. I am hooked! Thank you! I have to add, the pharmacy! The pharmacists are wonderful and helpful. The seem to care more than a lot I have encountered. I don't think I will find another supermarket with all this one has to offer. Don't change a thing, except maybe a lay-away for short term. That would be the icing!
This store has turned into my goto store for pretty much everything I find there very comparable to walmart
I love Superstore. The Red Deer location is always easy to navigate. The isles are always clear. Sales are great. Perks for PC Members.
Bought some deli meat that smelled rotten, hadn't even left the parking lot and got my daughter to bring it back for a refund. The customer service clerk was ignorant and rude to my adult daughter, which does not surprise me because anytime I bring something back they treat me the same. Worse customer service desk ever!!!
Not very helpful and abrupt
I Would like to thank Steve N for providing superior customer service, going above and beyond in helping us in the natural food section! Super nice person!
It's nice to see people are listening to the news regarding panic buying. I went into Super store to buy some meats for my daughter because she out of a job right now' and guess what NO CHICKEN hardly any other meat products. WOW really nice to see and you call yourselves Canadians citizens... I'm so disappointed ???? And it's not the stores fault. It's you and others thinking about yourselfs and no compassion for others who are struggling... THANKS
Disgusting dirty filthy I refuse to step foot in there unless I must
Their cheese buns are not as nice as they use to be; less cheese on them and slightly over baked!
This rating is in regards to the parking lot addicts. I have become so weary of the demands of these addicts to hand over my hard earned money so they can feed an addiction. I have started taking my business elsewhere.
Large selection of goods ????
I don't like shopping there. Don't know where to look for what I want so I spent to much time walking around
I'm giving one star just to be able to say this, there self check out has the worst customer service in pa. Coop, save on , Walmart they all have someone who is actually there to help , and paying attention. My last 2 times through self check out I have waited longer then I should have because people weren't paying attention and the one girl was actually on her phone. If u guys can't have a decent employee to actually run the self check out shut it down!!
Must admit the store has been cleaner than it used to be with last manager but I was disappointed to see , in this time when most people are concerned about germs and spreading infections last friday to see the two employees bringing in shopping carts , goofing around and spraying the handle of the shopping carts and wiping ( only the top ) with a used wad of towels he took out of his back pocket. He then proceeded to do the same with the next 30 carts or so with the same cloth. Superstore gets a lot more of our business now because they still price match ( Walmart quit doing that a while back ) so now we shop at Superstore a lot more and bring in flyers from other stores . We live in the southeast but why travel to all the different stores when you can do it all in one place.
It's a superstore lots of groceries little bit of everything else
Pretty standard visit. Good selection of items, but the store was a mess and it was hard to find someone in the floor if you had questions.
Keep it up in customer service
Always great friendly staff and clean environment
When you call the store, and the automated voice comes on with options for the departments, the very second option is "specialty cake orders" I called yesterday on my break, and was on hold for about 5 minutes until someone clearly picked up the phone, and then hung it up... So I called to make an order today, this lady in the bakery department answered, then as I go to ask about the order options, she interrupted me and told me they don't make cakes?? But then say, "oh actually we do, but we just don't put signs or saying on them, you just come in and pick a cake we made" So then I said "oh okay" because I was surprised she cut me off, and it made no sense why their phone line says "specialty cake orders" only to be met with that response.. then before I could respond more, she says "thank you" and hung up on me.. ya. The lady who works in the bakery with a thick Russian accent isn't very nice on the phone. Thats for sure.. obviously don't get your cakes from here if you want anything more than just a generic store bought cake. EDIT: I called back and talked to a manager, its due to covid, but they haven't changed the phone line options, and I mentioned how I was just told they didn't have cakes, and not given a reason why. So the manager said they would speak to the bakery. Hopefully this clears up any confusion.
Like any other grocery store
Helped kill off smaller local stores to make a few CEOs rich while keeping wages rock bottom. Decent selection of food.
Really busy however I only go to one place to get everything and not to mention it's Canadian.
Has alot but not everything you need
Very good alternatives section for plant based eating
Staff are friendly. Sometimes the deals are great. Cheese could be a bit cheaper.
Great store
This is our grocery store of choice. Great selection of products and great staff.
On a Wednesday I waited in line that had at least ten ahead of me and that many or more behind. Only two tills open as was the self checkout I try to do a shopping at QF but there's a few things that only superstore has if not for that I would not shop there anytime!
Optical department is great
Great experience, great food, superb location overlooking the valley below.
Probably the best store in Fort Mac for the overall lowest prices but it is a bigger store so more people to deal with. Not as quick in and out. It has a good selection on items plus you can build points on your savings card.
Very close ????
I like superstore a good Canadian company
Good customer service
Very busy not bad prices cheaper than most food stores.
Products I used to purchase there no longer available. Disappointing.
Some of the best prices in FM but the produce stocking is poor. Had to stop at another store on my way home for something simple like tomatoes or bananas.
They have a huge selection. The organic produce can be improved. It has happened that some of the shelves were pretty empty which I can understand seeing how big the store is. The staff is friendly and helpful if you can't find what you're looking for. I like that they have deals at the end of the day to make sure nothing gets wasted. The click and collect works great b
Kool
I love superstore! They have a great loyalty program. Sale items are always available.
Easily the worst super store IV ever been into in all of Alberta and IV been to over 6 wow was I shocked in the chaos in organization they don't even have an organic row most superstores have a minimum of one some have 3 what a joke.
I am a young mother and my stroller was not functioning, this man of the name .of John had fixed it without my request and helped my baby n I move about throughout the store .. biggest thanks to this wonderful man , thankyou !!! Btw this was in chatham , was not given his last name . He was an older fella . Hope he gets a raise , good people deserve it !!!
Some staff are not helpful and just say I don't know, instead of saying, I'll find out. Some cashiers are very helpful. They will help bag your groceries because they understand the quicker you leave, the sooner they can help the next person. They cant do anything while you are packing anyway so they might as well help. I just seem to think they are too big to be helpful.
Good store. You'll find everything yu need here
I came in to try and get some quick change for parking at the college. The self check out does not take cash. I had to line up behind several people at one of the 3 open tills to purchase 1 item. I asked the cashier for toonies while her till was open. She must have misunderstood or not heard me because she took out loonies. I tried to correct her but she had already closed her till. I then had to wait at customer service for an attendant to change my loonies to toonies. The customer service counter attendant was confrontational and argumentative towards me. She did not directly argue with me however she kept insisting that the girl at the check out lane knew the difference between loonies and toonies. I really could not care less if the girl knew the difference between loonies and toonies. I just wanted to get some change quickly for parking at the college. This trip was not quick at all and I probably would have had better luck getting change quickly at one of the other grocery stores or convenience stores. I doubt I will be going back to this super store any time soon.
Lot of good changes.
Disappointed with fresh turkey purchase at Christmas...non edible
Pretty good, could be cleaner
Their 'Flash Food' service is a great way to save 50% or more on cheese and meat items that you can freeze right away.
They had everything at the tuch of a hand a walk just down a ill and its a good place to shop
Excellent
Poor customer service. I was there about an hour ago. Wanted to ask the pharmacy about an over the counter medication. There was one lady on the counter who was on the phone. I waited for 5 minutes to be acknowledged but no one was polite enough.
Always get quick responses and great service
Everytime I buy food here it goes bad in a matter of a few days. There has been a couple instances where I unknowingly bought expired food off the shelves. Better to spend the extra few bucks and go elsewhere.
Friday afternoon only 6 tills open, lines up 7-10 people long. Absolutely ridiculous. Need more staff on busy times.
Everyone is always super nice
Great place for groceries.
They stopped stocking jamaican island ginger beer so I mostly stopped going there...also no passion fruits
The best place to buy bacon lol
Akway good service
PC express is a great service
I shopped here after Safeway would not honor a price they advertised and superstore price matched the Safeway flier
Used them for flashfood for the first time and it was so easy and the lady at customer aervice was so friendly!
Larger portions for less
Pretty good store overall, they will price match with no problem. Prices are not bad. One thing that I don't like is there stupid quantity pricing buy in quantity of 2 or 3 to get that price. That is one thing you have to be very cautious of when you don't need that much of the items you wanted.
Great store but very busy and not enough tills open while I was there. Staff is very friendly.
Some can be a little more friendly our money is just as good just the color is not as bright
Place can be crowded at times, staff is helpful, however if your not at your till turn your light off please
I like the reorganization of the aisles and the addition of new foods. It’s a very clean store and polite hard working employees everywhere to assist you if needed. Since it’s a small town and there aren’t many places to shop it’s a convenience to go here for your groceries. Would recommend.
I enjoy shopping here. It's a great store wide aisles.
I like to eat. They sell food. I cooked it. It was good.
Extremely poor service & badly laid out.
Was in there at the end of the day, to quickly buy a couple items. They were about to close. A lady followed me around right behind me the whole time! Like I was a shoplifter... there were several people that came to the register after me and I left way before them. Maybe she was security but she was way way way to overbearing and aggressive. I've been a good continuous customer at superstore for years, and they just lost my business from how she was treated that situation... if you want to feel like you're in prison while shopping. Shop at the Real Canadian superstore in Fort mcmurray!!!
I. Found some good sales
The shopping was not bad, but the lineup for the tills was very confused. The "till director" was sending people and their carts in to where crowding couldn't be avoided. It's not a complicated process but the lady was too short to see if customers were nearly finished their orders. I won't go there again unless there's something I can't get anywhere else. ????
Dirty cluttered store, isles packed with stock on pallets waiting to be put on the shelves. Empty shelves everywhere. Prices often don’t match the product and always seems to be mislabeled with a price that is actually cheaper than the real price. If you’re not watching when you go through the till, you will be charged too much. When you are overcharged, the staff plays dumb when you ask about the “Scanning Code of Ethics!” Also bill themselves as the “Real Canadian Superstore” but continue to sell second rate produce from other countries and seafood from everywhere but Canada. Canadians produce and harvest some of the best produce and seafood in the world! Why does Superstore continue to support other countries before our own?? Not enforcing public health order of a mask policy during a world wide pandemic. Many people wandering around the store without masks on.
Grumpy staff. Not a pleasant place to shop
Love the superstore lot of bulk items that you can't find at other places
This is a recently renovated store & the new look is impressive, place feels definitely classy. Particularly the lovely new bathrooms, which previously were a disgusting disgrace. The shopping experience here is pleasant, even enjoyable. Superstore always has excellent sales . Plus there is a wide, varied selection of foods & items. It is a drugstore, clothing, electronics, books, household items, plants and food store. One stop shop with good value for money.
My favorite grocery store. Supporting a Canadian-yea!!! Company and employees. Plus you gather points for future purchases of food or even gifts. Check out the stores where you can use your Optimum card.
Cleanest Super Store I've been in!
Has everything you need in 1 store
This store seriously violates Alberta Public Health order. I was there about 20 minutes ago and there were many people (10+) who did not wear masks. Many of their employees saw them but did nothing. There was an employee standing near the entrance to monitor people but he did nothing to people who didn't wear masks.
Always out of brown rice they only had 5 smallbags on order
Prices are higher than anywhere else in town but the meats bakery and produce are excellent. I feel better about buying those things there
Could have better customer service
All round grocery store. Clean, well stocked. Nice butcher dept. I was surprised to find goose, duck and even rabbit available. Helpful checkout ladies. If you bring your own shopping bags they will not help you pack but if you buy bags they will pack it all for you. There is a wine shop inside the store as well as a laundry cleaners and financing company.
Perfect place to shop your groceries. All international and domestic items available.
Asked for help and the lady said I don't know where it's at and walked away
I havent been at superstore in a while .i found the prices ridiculous...i was digusted actually....alot of selfs empty .. Which is prob a go think as my bill was ridiculous... U guys r more expensive then safeway now Plus u charge for bags and make us bag our own stuff ...... Shamefull absolutely shameful
Great to go shopping but even better it has online shopping for as little as $3 and they do it for you you just pick it up
Great store but too many people in the store long line up to pay but moved not to bad
Very disappointed to find that they do not have the same prices as all locations. Going from one location to another the same item varies more then $7. For a big nation wide store this is disappointing ????
Busy busy - good selection but produce seems to be lacking.
After living in Yellowknife for 3 years it's a mouth watering journey through that amazing produce section to smell all those FRESH fruits and veggies.
It is a great store. Lots of items to make each meal special. Great prices, helpful staff, bright and clean.
Great variety of things. The only shop you really need to buy everything
Everything I need in one place. Great staff and late hours. Clean, organized, very happy with this place.
Its superstore if you ain't ever been well its just a cheaper Walmart
You have to supply and pack you own bags I think a person should provide your own bags but should not have to pack your groceries and this was a $200.00 order and the cashier stood there watching with his arms crossed He could not ring in any more orders because there was no room on the belt
Your typical friendly neighborhood superstore.
Superstore is way better because in this store everything is much cheaper for me. Employees actually does their job unlike walmart employees.
Forged Expiry Dates on Meat: Have shopped at Superstore for over 4 years; however, ill never shop there again. While in the meat aisle today I overheard one of the staff members training a newer employee to replace meats with old expiry dates with new expiry dates. They also discussed infront of me (while not aware I was paying attention) that it was company policy to repackage old meats and place new labels on to extend shelf life. Following this the employee conducting the training mentioned to the newer employee that sometimes if your "feeling lazy" you can just put a new sticker on the old one. For concerns over health and safety this is wrong and poses a threat to the health and safety of customers.
Sullen and petulant customer service. The woman Daxa who was "helping" at Self-Checkout was openly rude. Little attempt at order or even basic cleanliness.
Pharmacy in Super Store is very helpful... even if youre just asking questions. Staff knows their "frequent flyers". Busy so wait times are often 15 to 20 minutes. Drive thru is very convenient.
I don't shop here all the time but when I do, it's always good
Great store. Awesome staff
Convenience and good prices. Produce is usually fresh and tastes great
Good prices but it is SO dirty. Like always, so unbelievably dirty.
Always busy
Was a long time loyal customer. Will never shop with Loblaws group ever again. After placing my order online, receiving notice it was ready for pickup. Showed up to find it wasn't ready, this was after waiting 15 minutes and calling back to see when it would be brought out. Somehow this became my fault for having believed Superstore when they contacted me to say it was ready. I can certainly understand human error, however when I get sworn at for simply trying to pick up my order (a service I had used many times) then have my complaint ignored. Shows gutless, careless, leadership by store manager as well as customer service 800 line. Never again.
Everything is excellent at Superstore and lots of choices.staff is very friendly and efficient.
Great place, great service.
Almost everything u need is here. Dont loose your debit card in here, mine was used in less than 1 minute from the moment i dropped it here.
Can get very busy during the day but the shelves are usually well stocked and there are always plenty of check out options. Sometimes there aren’t a lot of staff in the aisles so getting help isn’t always easy. Their selection and prices are hard to beat
Changed to 5 stars due to the excellent curb side pick up! Super friendly and quick!
Good supplys
Great food prices are very reasonable
Nice clean store. They have good sales.
Its a wonderful store, most life necessities available at reasonable prices, staff very polite and helpful
do not work here for any deparmeants expecially general services. one of the manger will terminate you without cause. and would compare other empoyee, when an person phone in sick. if wanting work look elsewhere. and one of the mangers are not very nice to colluagues. and also dont apply for any position.
Renovations improved the overall look and makes shopping a better experience.
Good prices and variety. Not greatly satisfied with grocery pick up service. They limit the total quantity of items allowed to go to the pick up area, so sometimes I can't get a simple thing like a loaf of French bread, or a couple litres of milk. It's frustratingly to pick up my groceries then have to drive to another store to get bread and milk.
It's a super store. Decent prices and pretty much everything you're looking for.
You can't even get from your car to the front door without being harassed. Your security is painfully useless watching people steal and not even acknowledging sketchy people all over the property. Last time I did pick and collect, there was a fist fight in the parking lot and someone passed out cold on the grassy area. No security in sight and young, small women bringing groceries out. No thanks. Clean it up or shut it down, its turned in to a dump.
The place is fine, but when you are at the cashier, they make you hush as they attend the next person while you try to get your stuff in your bags.
Can find most of everything I'm looking for or want. Management needs to have a talk with the lottery kiosk people about being more friendly with the customers as I find with some, that they are irritated when wanting to purchase tickets. I understand they are busy and need to go do things, but it only takes a couple of minutes to see to the customer's needs and do it with a smile. When I deal with this, I usually go buy my lottery tickets elsewhere.
Some of the sales items could be a bit tricky you have to buy two of the items to get the discount.
Found what I needed and plenty of staff
the only place to get youre groceries, excellent store and staff!
A staff in the glass place was very nice where you get your glasses
They are currently reorganizing the interior, which is good. Ok prices and selection, and a lot of their store brand (President's Choice) as well as "yellow wrap" generic products. Store is too big for it's presentation. It has a too small clothing section and other specialty areas, and a way too large personal products section. Every shampoo known in Canada, for example.
It just like any Super Store anywhere in Canada.
i dont know what to say about this , a disappointed experience . i always go here for my family groceries , and i think in general food and price affordable . until 2 weeks ago, i bought a 1L 2% milk(photo to show the brand , not the one i bought ), expire in 10 days , when i open it up , milk already heavy liquid similar to cubes even . it definitely went back , i kept receipt and went to store for exchange . and they didnt have 2% left , only 1% 1L the same brand . it expire in 10 days too . the customer service lady asked why i didnt take the same one i said because u dont have 2%, and i kindly check the same price . i read a lot of doubt from the agent face. and the fanny thing is , she just let me go straight away to swap it and seemed not surprise at all . AND HERE IS WHAT HAPPENS NEXT: the 1% milk i exchanged went bad too! it smelt sour and light heavy liquid..i just throwed it away, and bought a new one from SAVE ON FOOD . would it be a coincidence for both of them went bad and both of them expire in 10 DAYS?? how come milk expire in 10 days solid to cubes?? I was so innocent that i didnt take photo of both boxes . until today i got another service complaint that i brought up this concern .
They have everything and the survice was great also
I had an issue with my click and collect order about a week ago. I wanted to discuss this issue with the manager and I ended up talking to him (Stacey I think his name was - sorry if I misspell it). He was very friendly and explained what had happened. I offered feedback I thought would be helpful. It was a pleasant conversation and even though I wasn't able to pick up my order in the original time slot intended, I felt his customer service made up for it! Thank you again.
Great place for groceries, great deals. PC products are great!!
One stop shopping. Clean the staff I needed to talk to where so helpful. And the prices where good and some even great.
Always friendly and helpful staff
Good produce, great prices.
Live this store all in one store has everything u need
Good service nice produce
A little affordable price.
Its usually very well stocked for dried good, but produce lacks a bit in quality. And online pick-up i find is good, next to they don't really check for quality of the produce they pick at all!
This is my favourite grocery store. I love the expansive bakery and natural food aisle. A lot of vegan & organic options!
Great place to purchase all your food needs in Campbell River BC.
10 out of 10
The produce selection and quality is amazing. They have anything you may need under one roof and I can usually cut my grocery cost in half by coming here. Just don't forget to bring a loonie, your reusable bags and sign up for their rewards program.
Undergoing renovations.
Busy place, usually stocked up
(Translated) Large supermarket with extensive range. Not cheap. (Original) Grote supermarkt met uitgebreid assortiment. Niet goedkoop.
I really like shopping at Superstore. They have everything I need. Prices are good on most items. Getting 4 stars because the washroom is always dirty when I'm there. They need some paper towel. Not hand dryers. More gluten free bread options would be a great addition as well.
Well Remember the days when you could go to a grocery store and have people help you? Remember the days when they would bag your groceries that you are paying for from that store ? Well this gem does none of that .. you can't even bag your own groceries unless you prepay for bags at around 2$ a bag! I feel sorry for the struggling families out there who can barely scrape by and these multi million dollar companies can't even give them a plastic bag to put their food in. Horrible company I will never shop there again. That's saying alot I usually do most of my shopping at superstores . I hope others will follow and stop the b.s. bully stores .
Canada's largest grocery store....one of the many products from the stables of LOBLAWS....proud to be a 'colleague'...... Smart store, smart people, great products...
Was great had everything I went for plus some other things.
I love/hate SuperStore. Don't like how BIG the actual stores are, but LOVE the similar layouts between stores and they have GREAT signage for departments.
I wish they would get more tellers during the week. I had a very friendly, young gentleman for cashier tonight.
I love the variety and great prices that Superstore offers. I also can find products there that no other store carries.
None of the associates were particularly helpful or even cheerful. Aeran, a cashier, was the only employee that made an effort to help by answering a question I asked aloud to myself. I did find the lotion I wanted...although I had to move the empty plastic display containers to reach the (top) shelved product.
You park the car. A feeling of unease sets in as you realize an ethically dubious local would gladly door ding or sideswipe your car with no qualms whatsoever. It's not their residual value. Walking up to the entrance, you are nervously eyed by the latest cautionary tale who passed the 15-minute security license exam. Whose Jingoistic posture blankets suspicion on those who don't fit their notions of a "regular person." Indeed, management turns a blind eye. Even in our world of 7.8 billion people. A few yards in and you are greeted by a flow gate in disrepair. As far as first impressions go--decidedly dingy and coercive. Corralled into a soulless consumerism like a herd of wayward cattle. Reaching the produce aisle, you are busily trying to avoid employees who send carts careening into your path with no courtesy warning. Indeed, fellow patrons are also inept at signifying their intentions. "Excuse me" is no longer a part of the Superstore social lexicon. Sorting through the bruised and rotting food has now become somewhat of a sport, as the concepts of first-in, first-out, and expiration have been lost. Unhygienic practices among the staff and wider public are also quite disconcerting, as I have witnessed people coughing unabated, as though they were raised by rabid wolves. I am now queued up at the till, playing a veritable lottery game of "Which mood am I in today?" The winner gets a "Hello"....and the loser is afforded only a cringy episode of microaggression. Sometimes I will also have the pleasure of some one behind me anxiously inching forward, as though I were a hologram. Part of the display case, perhaps? Upon exiting the gaunlet, I breathe a sigh of relief. I wish I were joking. Cue boilerplate response: "Thank you for your feedback. I have forwarded this to Joe Sixpack in our management team whose inaction on such issues is unparalled in the industry. Thank You."
Good selection and good service
Typical superstore
Last week I went to the deli looking for a meat and cheese tray. Turns out it was something that needed to be pre-ordered. Mary offered to drop what she was doing and make one for me and before long I was on my way with a wonderful tray. Thanks Mary!
so far so good
My favourite superstores. I visit there so many times. Very clean place.
Poor service
They ran out of limes and green onions at a grocery store, none in the back... Really? Well Mexican night is cancelled....
Always a pleasure visiting RCS
The makeup section was in disarray. Bathrooms should be checked more often. Produce is well displayed and good. The personal in pharmacy are awesome. Good service with a smile!
Grumpy and rude staff will never shop there again after employees were rude to me and my family over a piece of food falling on there precious floor..plenty of other places to feed your family and save a ton of money too boot
Superstore is an awesome grocery store. Since this has been open longer I prefer to go to this store over one that is closer to me. They have a large selection of produce, clothes, health and beauty products as well as other groceries. However some items in the store have limits on how much you can buy and some discounts can be obtained only when you buy multiple of one product. Make sure to look at the price tags carefully because some can be tricky or may include fine print.
It's a *Superstore* .. it has most everything there. The BEST PART is the STAFF they were wonderful.. thank you.. oh and just so your all aware of this *I WILL NOT USE SELF CHECK OUT!! ANY WHERE AT ANY TIME .. I …
Quite pricey and I don't care for the layout of the store. However I do like the all checklanes open till 6 on weekends.
The loonie carts are annoying. it's not 1996, nobody carries change anymore.
Great prices lots of selection to chose from
Better than Zehrs
Lots in the store and safety walls are up safe place to hope for grocery
Most of the SuperStores are much the same. . . This one was Really Crowded on the Sunday that we had to stop in... Fellow Customers: We have to walk A LOT inside this store, So why not park a few more spaces away in the lot instead of backing up the loading area waiting for a spot close to the store?
friendly fast pace enviroment
I'm the biggest superstore click collect fan. So fast, easy and convenient. They have been so accommodating when things don't work perfectly with my schedule. I also have the pc points cards and get so much in free groceries.
The Theodore & Pringle Optical outlet in the Chatham Superstore is the best place for all you're optical needs. Chantelle the Manager is outstanding in ensuring you're glasses are 100% perfect. Chantelle goes out of her way to make sure you leave as a happy, satisfied customer no matter what it takes. I personally as a 100 % satisfied customer endorse this optical outlet I don't know why anyone would go elsewhere for their optical needs. Go see Chantelle and you won't be disappointed guaranteed. Ed Lenart
Not the first time it happens to me. I always buy Skim Milk, big jug, still good until August 27th and already turned bad. The first jug, I thought maybe it is my fridge, but nope! new fridge, then I started to pay attention, second time the milk turned bad, a quarter was left, so no big deal, to much gas to return it. Today, more than half a jug is bad. enough is enough. What's wrong with Superstore Campbell River? When I shop, I always carry a cooler with ice packs in to be sure, no temp shocks . Dairy buyer should pay more attention. I guess I'll go to Thrifty Food, pay more but always equal quality. I had to clic on star to be able to post my review, even if this time they don't deserve it, consider it as a "star minus"
Best produce in town as far as I'm concerned. Always clean. Well stocked.
(Translated) There are more cheese droppings there since the end of 2017. :( Pretty good selection, price, etc. other than that. (Original) On y trouve plus des crottes de fromage depuis la fin 2017. :( Assez bonne sélection, prix, etc. à part de ça.
Big store found things I couldn't find elsewhere
Great social distancing. Well stocked shelves
Staff is always friendly. Our goto grocery store
I love online shopping. Easy and helps me stay safe.
Always overcrowded anytime any day of the week, and be careful where you park because hit and runs happen in that parking lot every single day. But it's pretty much the only place in town to buy reasonably priced groceries, so you just grit your teeth and go. 4 stars just for the prices.
On December 2nd around 4:00 I went to the optical department on my supper break to see if I could get my glasses fixed. The service was excellent and took no time at all. The arms on my glasses had bent when I accidentally put something on them. I'm pretty sure the womens name wask Kelly. Thank you for your excellent service.
Need more cashiers on
Great prices!!! ????
Starting to get very disappointed with this store and seriously questioning weather I will be back. As of late I have been that annoying customer that has to question the poor cashier regarding clearance items (not just misplaced items but full caselot of products). But today I went in to exchange my water bottle (Canadiab Spring) to be told that any I have at home must be returned for refund of deposit before the 9Th of this month so now I have z bottle of this in my cooler currently and unsure if I will be done it in the 7 days but I cant take for return to the bottle depot as it it must be done via the retailer that Carrie's said water. Ok so now I could quite possibly be out the $10 so I get the deposit back on today's purchase the new Oasis brand to see an increase of over 1.50 and told I now own this new bottle from a new company same deposit what is happening. Usef to be a decent place to shop reasonable prices ,but appears this is a thing of the past.
Nice layout. Clean establishment and efficient staff.
Really busy, didn't have fresh produce.
All the employees are really nice. especially Liz huff in the bakery she is really helpful and kind.
Prices are reasonable on their PC brands. However standing in a line-up for 25 minutes really sucks.
Fantastic selection and choice. Store was clean and staff were helpful
Loads of varieties. Very Helpful staff and well organized place.
We used the pickup system. It was good but the main items we needed were not available and we didn't find out until just before we picked up.
Good prices
superstore stuff
I for one am happy with all the safety measures Superstore has put in place and how much they are enforcing them.
Few sections are empty I have been there few times a week. They need to restock every section, or if item is out of stock , must mention there
Great place to shop. Love pc express option. Only complaint is that store management allows customers to harass the employees and then rewards this behavior with free stuff. It's disgusting to see adults so cheap they will lose all self respect and have a tantrum like a 3 year old, just for some free stuff or A discount. Grow up people. Thank the workers for what they were able to do in these tough times.
Good place. Could do a bit more social distancing these days
Great products. Had everything we were looking for. And spend $250 so got free turkey. Cashier was really nice
Come on down and bring the family! Fight off countless homeless people asking for money. Enjoy grocery carts covered in unknown sticky substances! You need cilantro? Well keep on trucking because its never there! Enjoy the friendly staff that don't have a clue where anything is. It's a grocery store in a city what do you expect? Prices are good at least on most things
Great selection and reasonable prices. There is usually enough cashiers on duty so that the wait times are not bad. Self-checkout too.
Excellent produce. Best part was early in the day so no line ups! Friendly staff!
Best store for produce....pc ice cream is better then most...pc also has a lot of low sodium soups and meals..the blue menu is a must see
Pharmacy people are so nice .. specially Joanne...
Good variety of products for fairly decent price: fruits,vegetables, deli, and dairy. They also have a good choice of natural products. Nicely located and clean.
Good deals
Was an overall good experience although prices seemed to me a bit high being on a budget Wish tey had more choices on cheap bread and 30% off veggies.Having said that,i must confess that staff is super friendly and accommodating.It's by far my favourite food market
always a pleasure
Long line at the register
They are doing a great job, especially making sure store is clean and people are social distancing.
A gem of a place..has a large grocery selection and usually has great discounts.
I had a horrible experience when I visited this franchise the store manager discriminates on people who have tattoos and judges people on there appearances as I walked into the store she looked at my mothers memorial tattoo and told me I wasn't allowed in other than that it seems like a nicely stocked store
Need more human tellers working to serve customers
well stoked store staff is quite professional very good service
Pinty's naturally seasoned turkey is disgusting. Wierd smell and wielded flavor. Ruined Christmas dinner. Threw the whole thing away.
Great place for your everyday needs for your small convenient stores, restaurants, and homes. Fair prices and great staff. Easy access for wheelchair accessible.
New layout. Bright and clean.
Always very busy here but most of the time they have enough cashier's working to support the customers
Good selection of some products I need but not all
My family and I go there once or twice a week. We like the product selection and the meals to-go. However, some of the staff really lack on the customer service front. I've noticed that the staff manding the lottery kiosk are consistently rude and without provocation. Every time I buy my lottery tickets I feel like I'm an inconvenience to their day, even though I go out of my way to be really polite. Sometimes they chat to each other but barely talk to the customer while they are processing their tickets. Also last week I was at the self check-out and I needed a staff to come help me; she came over, did her thing and walked away without looking at me or saying a word. I said thank you and she just walked away. I hope the store finds a way to motivate their staff to be polite and make a little effort to provide basic customer service.
Did a on line order and it couldn't have been easier ! Just call the phone number and they bring it out and put it in your vehicle !
store is gross, products seem dated and the store is need of an upgrade, don't leave anything in your car, homeless and druggies everywhere down here
They're cheaters for the price. Example some items are and when it comes for the checkout selling you the original price or over charge you or double scan. Watch out pay attention for the cashiers. Don't trust them
This store is always well kept and I've never not been able to find what I was looking for.
There are 3 checkouts plus the self serve checkouts open right now. The queues stretch to the other side of the store. As I type this, 3 managers are standing at the customer service desk discussing vacation destinations. 2 staff members are waiting patiently to speak to them. Bags are rationed at the self checkouts because I guess people stealing 5 cent plastic bags was such a huge issue here. There's a reason we call the place Stupid Store.
Everything you need is here.
I picked up two packages baby back ribs with what is supposed to be 4 racks of ribs at almost $50 per package. From what I could see the ribs looked good. When I got home and opened the packages the two racks on top in each package were ok but the two “racks” underneath were nothing but scraps or trimmings. This is not the first time Superstore has done this and I thought I would give them another chance. Never again!!!! I paid almost $100 for 4 racks of ribs. The rest wasn’t worth cooking. Safeway is a little higher in price but they package it so you can see it all. Don’t buy at superstore!!!!!
A great clean and bright store very helpful lots of selection great visit thank you all Ron McCormack
One of the Superstores in the world whose electric produce scale actually works! Wtg Medicine Hat.
Great service and friendly staff
3.5 Don't come here often only because we have moved out of this area. But my visit here to pick up small toiletries was convenient. A staff at the toiletries (travel size) section was helpful in directing me where to get the travel size toiletries. Thanks! Will be back if ever in this area again.
It had these funky digital tags which I found confusing. Not sure if they kept them or not (have not been in awhile). Great selection with good prices
Easy service fresh food
Great selection and meat is always fresh and good prices
Have some great deals and have Covid protocol nailed down
Very well laid out store that is also very clean and well lit. Friendly and approachable staff who are quick to offer suggestions and help.
It is always the best service to get ever receive
Convenient location. Beautifully manicured trees and gardens throughout the parking lot.
very good customer service
Great deals throughout
Best place to shop wonderful staff very friendly
Is wonderful store worth the trip to go shopping in caring staff
Great selection.
Sometimes there are one or two small issues with an online order but today was terrible. They confirmed by email that there were substitutions to my order so I called the store and asked for them to cancel those items instead, as well as substitute with any other brand of garlic powder instead of the garlic salt. When I went to pick up, the employee on the phone confirmed he saw the notes that I called with. But I actually ended up with all the substitutions that I didn’t want, as well as the garlic salt. And I understand that not all produce is picked to the shopper’s standard but I had to throw out the avocado because it was so rotten. I was very disappointed as I like the convenience of the click and collect, especially with a toddler in tow and a baby coming in a month.
Prices are always good and inventory is always stocked full. It's rare I won't be able to fill my entire weekly grocery list every time I go. It's also very nice that they open all tills on weekends for quicker service. I would have given 5 stars, except for 2 minor complaints. The first, is they don't bag your groceries for you. I understand it was most likely a corporate decision to save money and make their shareholders and owners richer, but such a simple act goes so far. They will bag for you if you ask, but every so often I get a strange look from the cashier if I ask for someone to bag my groceries, like I just said something offensive, or by the time an assistant shows up to bag for you, it's been so long that you've just bagged yourself cause you couldn't wait. I did however have a young fellow named Connor I believe help me bag twice, and he also joked around with my son and was extremely friendly and fast. If every employee had the attitude of Connor the store would be amazing. He's a real stand up employee. Second complaint is the new self checkout software. It feels like it was written by morons for morons. None of the icons make sense, and there are actually signs beside some kiosks explaining how to use it because it's so inconveniently made. The family parking is nice and the lot is big. Also try Miguel's hot dogs, they're delicious and great priced.
I like it good place ri shop
It's an awesome place so shop
If you were looking for an item expect to spend more than a few minutes in here. This place is large so it is not impossible to lose yourself here but the two things this place offers are wide variety and low prices. The one negative I have about this place is if they ran out of an item or did not get it in even if they advertise it that they DO NOT offer rainchecks, they expect you to come back almost daily to see if they have the item(s) you are wanting.
Good
Clean and organized. I enjoy shopping here as I can always find what I'm looking for quickly.
Best place to shop grocery's.
Very very poor costumer service the staff are very bad and rude not recommending to any one save on food is better.
They did not have what I was looking for and they have the stupid mask rule which I forcefully ignored
Good experience
Great store. Wide selection, clean and prices are very good
I got to this store on a spanking brand new bus first time on Route 3 and 2 in Chatham early morning about 8 am What joy and comfortable time up to the store on St Clair Ave even good time with refurbishing 3rd Street Bridge Yahooey
Great location and almost all the staff are extremely helpful. Always a couple bad apples but otherwise love this place
Lots of selection
Fair prices for groceries I love the PC/optimum rewards!
The store is always clean and well stocked but I won't ever buy baked goods from s-store. They refrigerate/freeze packaged items and then the items are put out on the shelves. Several times at home have found mould in the product or mould visible through packaging before leaving the store. Recvd reply from Sstore. Called customer service as suggested but hung up after 3 mins on hold. I shop all depts except bakery and will continue to do so. Thanks but no need to try to "make it right".
Prices are better than other stores, don't think they are still doing the "price fixing" anymore, at least, not on the bread... at least is not as obvious as it was before.
Very large store
Good prices my pharmacy and doctor is in the same building good rewards also
I pick up my groceries you man very nice and polite
Excellent store to shop at they have everything but vacuums, for real, no vacuums.
I can never find anything in this store and they seldom have what I need. Shopping here is equivalent to hitting my head against a wall
Staff are very helpful
Good store, lots of grocery items for relatively great prices! Love the self check out stations!
Rudest staff I've ever dealt with...I don't know who manages the staff or does the hiring but I've never been treated with so much disrespect on multiple occasions... I'm the customer spending my hard earned money. I have even emailed the manager on 2 separate occasions and got no response... I no longer shop at the Langley superstore.. IF I COULD GIVE 0 STARS I WOULD.
Extremely disappointed in company decision to charge $10.00 water bottle deposit then state they will not honor/return said deposits they have collected.
The new renovations improve the layout.
Huge store, everything you need.
Nice new remodel and layout. Great prices. Could use a more logical location for some product groups. Aisle signs fail to list the location of some basic products.
Understaffed
Convenient store and great prices. However, the calgary superstores have a better selection of international products.
Prices reasonably good. Good selection. Not as much selection as they used to have though.
Good but everyone is panick shopping
Everything you need one stop. Great sales, fresh food and baked goods, meats, fruit and veggies. Cosmetics to dishes, clothing, etc.
They were handing out Free samples
We go here once a week for groceries. Most times we can find everything we are looking for but for a Saturday it's still not that we'll stocked, compared to some we have been to in Calgary.
Found what we needed for an affordable price.Great service at the till.She was happy and pleasant.
Great, found the milk-free cheese for my grandson who is allergic to milk products.
understaffed with long till wait times a lot of the time. Great produce and cheap prices
Huge fan of this special place. Even presidents choice has improved allot over the years
This store has everything you could ever need for your house...and gifts for family and friends at reasonable prices...
I have often been frustrated shopping here with the constant remerchandizing like playing musical chairs or an Easter egg hunt to find what I'm looking for. Yesterday, August 15th, 2020 was the last straw. In the vegetable department I faced rotten tomatoes covered by fruit flies, shriveled zuccini, and corn on the cobb that when opened up at home, was dried up and covered in mould picked a week earlier I'm sure. Constant product outages, empty shelves and staff not wearing masks and congregating in one isle chatting and laughing. I'm going to find a new grocery store...so Sobeys here I come. Loblaws was once known for its fresh produce; what the hell happened Gayland?
I am very disappointed with this store. We stopped in on Saturday to get in on the deal for lobster and was told they were sold out but would have more on Tuesday Tuesday morning my husband called and talked to a lady in the seafood dept and was told not to come before 3 because that was when the lobster would be coming in and that they were not giving rain checks. So we get there at 315 and were told they were all sold out. We drove from wallaceburg. I was not impressed. Maybe need to inform your employees to tell the truth. Not impressed at all. Wasted trip to Chatham thanks superstore employee.
Excellent place to shop! The staff is pleasant in the grocery store, never ran into any problems. I only wish the store would carry more vegan products and get rid of the poor lobster and crabs in holding tanks. The only reason for 4 stars is the store carries animal parts and excretions and the poor sea creatures in the holding tank. The optical service girls are out of this world! They are always helpful, and go out of their way to make you happy. 5 stars for this little store! :)
Courteous service, shelves are stocked to the best of their ability
Quick in and out Prices moving up shop with a list.
Fully stocked, masks mandatory.
Ok
Wish they'd stop re arranging the shelves, took me half an hour to find shake n bake lol
Great produce section, competitive prices
We bought vitamins for my children from the curbside pick up and they gave me expired vitamins! Very disappointed!
It's a grocery store
Good place to shop
Clean, stocked and helpful staff
Hard to find what I was looking for. Odd organization of products. Lots of empty shelves. Prices high on some items. Paid 3.47 for bacon at Walmart 6.97 for same brand and size there.
Customer service doesn't even keep a record of when the optical store is open- "every day is different" was the response. And when I couldn't get through to the optical store to find out their hours of operation, customer service were of no help, just said to try again. However, the staff at the optical store itself were very helpful and the prices of their lenses and frames can't be beat. I will happily continue to go there for my glasses.
It was nice to find some items that I hadn't been able to find in some other places.
Nice supe store
Pretty good prices and wine rack is the best
Total experience as I would rate it, 9/10. I love the store.
I can always find everything I am looking for
I love the way the staff help
The last three times I have been there including today the Pepsi section has been empty the eggs have been empty even the water has been empty how are you supposed to shop somewhere if stuff is empty don’t have the stuff that is on sale and can never find an employee to ask if there is any in the back almost as bad as walking in to Walmart at least at Walmart you can usually find an employee
Mostly stocked on all items, staff very friendly and helpful, may be a little higher pricing but well worth it with reward card.
Love it there!
Well when u feel like some fresh air at night..its still open
I like the new store set up but they are back to not so great produce again!!
What a horrible experience!!! Walk in the door and there is no carts available. I spend $450 in groceries, so I get my free item which is a cool feature about the superstores. I ask the cashier if there was a free item, and was told “ it’s over there” . I am walking over to customer service and a lady that was just working behind the desk walks out. I ask her where I go to or who is speak with to get my item. I am then told rudely, “ just go over there, I am busy” what the heck? Waited 10mins ( real time) another lady comes over and literally rips the receipt out of my hand. Hands me the item. I said oh what’s this and she stated “ it’s a camera jeez” in a very rude manner. The customer service I received was terrible. My wife and I have been in customer service for the last 15 years. You aren’t supposed to treat people like this. Maybe shopping at sobeys or co-op would be worth the little extra cost for the customer service. Guess customer service isn’t free!!!
Clean and organized well!!
My favorite place to shop.
Favorite grocery store.
It's my go to store I can find all most anything
ok just lack of stock as everywhere else
Beautiful hydrangeas and huge for only 20 dollars. I've never seen one such a beautiful shade of purple before
Busy, shelves are full of items
Usually better than Costco prices.
got hit and run in this superstore location parking lot "TWICE" while doing shopping in the store. The Customer service team is not helpful at all, will try to avoid to shop in this superstore .
Don't care for this place at all. Spend to much time reading the fine print on the pricing tags. Watch the clearance rack,take a picture of the tags. A few of us have had the clearance tags removed by employees. When they were caught ringing in at full price. Only pop on there once in a while now. I would say stay clear.
Great store l only have problems with the baking department.The staff ignore you and they are rude.It has always been this way ever since l have started shopping st the store. Could this be because they are under staffed?
Great selection of everything. Only getting a low score due to the fact I always have people coming up to me/following me or knocking on my window asking for money.
Lots of choices. Clean.
Very clean and employees are friendly and kind
(Translated) Excellent place many offers and very good things very cheap seafood (Original) Excelente lugar muchas ofertas y muy buenas cosas los mariscos muy baratos
Great store. Good selection and layout!
(Translated) Handsome (Original) Hermoso
I shop here all the time. Good prices, good quality, just a bit disappointed that they didn't have what I was looking for this time.
Waited over 30 minutes to pickup a grocery order today.. i don’t suggest ordering online!
I shop at superstore because they have the best selection of organic foods at the most reasonable prices in Red Deer. I like the "green" brand and use everything from diapers to bleach alternative in the environmentally friendly choice. I also love that they put ripe produce and close to expiry dated meats, breads and other foods on sale for 30% off, although it should be at least 50% off. The added work these choices create (picking thru bunches of produce to remove bad stuff, cooking meat right away, etc) makes the product better worth 50% off. Another bone I'd have to pick with management is that so often the same things are completely out, which makes it obvious to me that whomever is doing the ordering isn't getting it right. Things that go quickly should be ordered readily. Even the pharmacy has been out of important medicines when I needed it.
Great seafood and produce section. Lots of parking available. The cashiers are great. If there are lineups they move quickly!
Good buys
Like the selection of vegetables and fruits from Asian countries. They try to give you the feeling of getting a great deal with their no name brand and other items, but service is poor and quality and price sucks especially on bulk and clothing, get better deal for many things at other places.
I want to thank the cart boy who helped my mom and I (the old lady and cripple) load my heavy loaner wheel chair into the back seat of our truck! Mom was tired and I wasn't much help with my broken leg!
Cameron in the Home section was extremely polite and helpful when I called in to check the availability of an item that was "low in stock" on the stores website. He went above and beyond. Thank you!
Pretty Big with lots to choose from
Probably the best place in Chatham for groceries
The store is nice enough but often understocked and unorganized. Items aren't even taken out of their boxes and are left unstocked for weeks. It is frustrating that the vegan and vegetarian specific items are slim pickings in comparison to other locations. I need to order many items online from vegansupply.ca instead of in store and locally. On the turn side, staff are always friendly and happy to help when possible!
Went to pick up a Flashfood purchase I made. All went well.
Enjoyable shopping.
Click and collect seems to not care to actually find all the items and often says they are out of stock but if you go in they arent. Or they replace with something more expensive every time. The store is decent and has a huge selection of foods, ethnic and health as well.
Bought a pack of Frozen "free from" breakfast sausage patties. pre-cooked. Thought I would make some nice biscuits and eggs and make a homemade breakfast sandwich. But once I started cooking them, the smell was awful, once they started unthawing, it did not even remotely smell like pork. It was within expiry, and my freezer is amazing. I only got them a day before I cooked them. Everything else from this frozen, "free from" PC has been awesome. Really delicious. But this is shockingly poor quality. And just frankly gross. I love superstore, but this was really bad.
Good shopping
Prices seem to have really increased over the past 6 months. Brand Selections of certain items have decreased. Personally find the store too big for what is stocked.
Huge selection of goods. Good ethnic food selection. They do a pretty good job of staffing the check out tills if things get busy.
It's grocery store that sells pretty much everything you will ever need
It's a zoo. But checkouts are fast.
I haven't been there in awhile. It was very pleasant.
Nice to have a wine's at the store , save unnecessary trips to liquor stores! I think that beers should be too ,not all peoples drink wine for dinners
A good store for price conscious shoppers. I was impressed with the quality of the bread.
They had everything I was looking for the cashiers were great
Looking pretty sad with empty shelves. Too funny, brussel sprouts on sale for a 1 lb bag 2.47 and lose sprouts were 2.99
Great produce section & store is always clean .
Great prices, however their lines are long at the till and the self check out is the most annoying machine ever. It prompts you for everything and really feels like it slows your checkout down. Safeway has a way better self serve. If you are like me and you just want to pay for your stuff and be out, go to Safeway.
If you need a Big Shop it has everything at very competitive prices. Best of all at some pillars are lists, these aid in finding the aisle & product you need quickly. Also very helpful at the pharmacy. Pick off hours to go if possible, less crowding in the lanes and you can use your own cloth bags to offset plastic pollution.
Just renovated loos good. No beer yet
Place is always crazy busy so I dont like to shop here often but great deals and the staff is usually pretty friendly.
Half the staff is great , good product selection
Good prices are good but shelves are usually running out of stuff
I always shopped in this store until they did there resent renovations. I dont like it Iam lost so.i changed my shopping to walmart
Can never get ANY of the coupons they put on their billboard. And I must admit that I won't go there after dark as I do not feel safe with all the people lurking in the parking lot.
I love the points system so much! I have A PC card that we use purely for gas and groceries, and its so nice to be able to take $$off your total with points and super bucks!
Love the wide selection of product. Clean, quick line ups, lots of cashiers, and self service kiosks. Food is fresh and staff are excellent. Love their sales !
Great place has a lot of interesting and variety of stuff which isn't available in many other stores
Every time I go to the store there are multiple unmasked customers and many more with their noses sticking out. The cashiers and the floor managers are doing nothing. They need to do better
Always some good special to stock up with. Love it!
Lots of selection and checkouts. Usually very busy. It isn't uncommon to hear of theft or customers being hassled in the parking lot by homeless.
One of the larger Superstore locations in Surrey area though did not have items that most others I shop at have. Oh and expect to be asked how many plastic bags you need at self checkout(isn't self check out just so we can get a few extra without being grilled for it?) Layout is basically the same except for the fruits/vegetables space is much smaller at this one as well as the bread section also. Prices seemed to be on par with other location. I strongly suggest others to continue shopping at other location if they already do so as you may be disappointed with the lack of selection and/or variety that many others have closer to Surrey centre area including Fleetwood and 104 Ave locations. Be nice to the staff please, they Just doing their jobs. Some of them are pretty cute I may add ????
Superstore, like many others. Excellent selection of ethnic food supplies for a major grocery chain. I never used to like bagging my own stuff, but with cuts everywhere, seems like 1/2 the time I'm doing it regardless of where I shop. Its handy to also have some kitchen wares and casual clothing available in one store.
Always nice and clean
Whoever is in charge of reorganizing the store needs to be fired immediately
My daughter who is a single mom bought $300 worth of of food and you people double carged her and she went to show you proof and you wont give her her money back, now she is out an extra $300 to support her and baby, shame on you!
I did not go in
Good selection and great customer service
You can't fault this store. They've got everything you need and more and the checkouts run quick and efficient. Fyi..their sushi is devine. Shout it out ???? No complaints by me!
They need a app to help find things on aisles
Nice that they are updating the store and great selection
Had some tires installed recently great service good price..
Didn't have alot of products I was looking for
Great staff. Best produce in town. Always have items in stock
Never too busy
Still have great selection
Friendly Staff, great produce, wide selection of products -edible and inedible!
Good prices, good quality
Very busy, sometimes they can't always keep up with supply and demand. Good prices and friendly staff.
Awesome
Got just about everything today,
Always clean and the staff is friendly and helpfuk
Very friendly cashier
Clean in appearance, but I've never seen so many dented canned goods selling at the regular price! People stocking shelves need to smile and adjust their body language when a consumer asks where items are. Without consumers - there's no Superstore OR staff!
The staff are all pleasant and helpful
Love to shop there as they have everything
So big... So many things to pick... Good variety...
My family love their deli made pizza sauce buns
Always a good selection and nice cashiers
The guys at The Mobile Shop are very helpful and are quick and professional when purchasing new phones.
Very covid aware, good stock levels prices Always seem fair
Not too crowded and I found everything I was looking for.
Went to the super store in Campbell river found it a much more relaxed ing place to shop than the ones in the lower mainland.
This place is always so packed does not matter what time you come at it's always packed. The prices are really good here hence why so packed. We tend to come to this place later on at about 7-8pm and there are only like 3 tills open and a line up like 20 people deep, If you can get by waiting 20 mins to check out this is a great place. Tried the order online pick up and that was the best, this is the only way we shop now.
I had THE most horrible experience with the management in the store. Every other employee that works on the main floor and are having constant interactions with customers are so well mannered and happy to do their jobs. And then you have a problem that needs to be explained to you by a management representative named Coleen and everything starts going downhill. Yes I understand that the customer could have been wrong in the situation, BUT when you’re in a position of management you should be treating the customer with respect and understanding. I was greeted with and annoyed face that was basically screaming at me “what do you want and why did you make me come down here” like I’m sorry ma’am that I was unsure about something and you had to come down to explain it. SECONDLY, you have the audacity to roll your eyes, turn your back and practically tell me I’m ungrateful and inconsiderate?? Uhm I’m sorry but I’m pretty sure you’re in a position of management and even IF the customer is being tough to handle you should be able to keep your cool. I understand if you were having a rough day to begin with because I know that not everyday can be good, all I’m suggesting is maybe some customer service training for the management because maybe they’re just uninformed and need a refresher.
Has everything
Too big, couldn't find anything and people are rude there not the employees( not that I found any to help me anyway) but the shoppers, cheaper is not always better, I'd rather pay a little extra to get treated better and be around a higher class of people. But if you want cheap, crowded, and don't mind being treated like you not important then the superstore is your store!
Great store, especially nice produce dept. Now if you would just enforce your mask policy (which you charmingly call "mandatory"), I will shop there! P.S. Why do you have a security guard at door if not to enforce policy?
Great place to shop for groceries
I've never found so many pieces of bones in boneless steak in my life in the past 2 months from here. Switching stores forsure.
Life is pretty good there did you stop at 20 and their fingers and saying it's over there but I did get help with one for one person he said it was down aisle four
It's Superstore, usually decent prices, meat hasn't been very affordable lately though so we've opted for Freshco's much better prices , and having to buy 3 of something that you don't need just to get the sale price sucks .
Nice family shop with competitive prices and great specials
Spent 25 minutes waiting in line for the cash. Both the cash self checkout and the employee checkout had lines daon and around the corner. Unfortunately, not much option for alternatives in town.
Superstore is a good place to shop, but don't go with limited time on the weekend as it gets silly busy. The vegetables are decent, and prices are fine. My wife likes to hit the Joe Fresh area while I pick up the groceries. There is a cell phone kiosk here, as well as a lotto desk, insurance place, and a barber shop. Also, to the right as you walk in, there is a pharmacy and walk-in clinic.
Good prices and selection, but the bakery always has old bread. Why is there so much fresh stuff sitting on racks in the back when the bread on the shelves is stale?
Got my vaccine here!!
Love this place, the prices and so cleaned
Great grocery store. Good wings.
Looks nice and clean,only problem is the prices r high
Good prices and their Covid rules are set up well.
The Langley location is clean, staff are friendly pricing is good. It's a one stop shop.
I Experienced Horrible Very bad Service and Attitudes From the Female Stuff here Many times over and over again For Absolutely no Reason at All there incredibly Disrespectful and Very rude and unprofessional For no Absolutely Reason There dislike Customers and Disrespect them for no reason This is Unbelievable and So Disrespectful and Dogrotory
Better customer service here than their King George highway location. Talked to their manager Matt and said no issues on refund on chicken wings that went bad before their expiry date. Bought on Mar 21, tried to cook them in Mar 25 and it smelled gross and slimy. Expiry date on package shows March 29th. I tried to freeze as instructed by the store until they are taking returns post Covid but the smell didn’t go away and started stinking up our freezer. It was the most disgusting thing with rotten chicken...Matt let us toss in our trash which is what needs to be done anyways if I was able to return them to the store. He let us get our money back which is what we would do where I work no questions asked. Still some kick back from the front customer returns staff but still better than the Surrey location who never even responded to my emails/comments. Terrible management there and I can speak from experience being a manager myself with the company I work for. And once again the customer service here comes through today 3 months after my other issue! Thanks Mel for letting me combine my receipt from today and yesterday to get the free offer for the week. I didn’t have time to finish yesterday as I had a medical appointment to go to and didn’t get to do a complete shop.
We love this store. In it you can buy anything from food. For very good price. Good inexpensive choice of clothes. There is also a large pharmacy. Always smiling and friendly staff. And excellent castemore service. Due to the covid 19 epidemic, they clean very well and keep track of the distance between customers. Thank you for your care for people). Need more bigger parking.
Great deals on pre cooked meals
Affordable prices with lots of selection. Superstore is my go-to for grocery shopping!
Service was fairly unpleasant. The employee's conversations seemed more important as i stood waiting for several minutes.
Scheduled curb side pickup, get a call 5 hours early saying they are 1-2 hours behind. 3.5 hours after selected time no call, no update. Sat on hold for 10min waiting just to get told "we closed PC express at 10, and we are just starting to pick orders from 7, your pickup won't be ready tonight ". Forced to drive to store and pretend I was a race car driver going down the isles with cart so I could get what was needed as only able to pickup Sunday evenings. So much for trying to limit interaction so I don't raise possibility of bringing something home with me to my kids and through them to grandparents. Not impressed
So many options for special diets (dairy and soy intolerances). Service was fast and friendly.
Great customer service staff are always friendly and the manager is like a friendly giant very understanding of myself who is a disabled adult
It have really good and nice workers
Love the improvements of wider aisles and natural foods section. Disappointed in the number of people not wearing masks!
Large store. Many products. Value pricing
Manager knows nothing and she can be constantly seen smoking outside or with her nose in her phone
Shop here AT LEAST once a week. Very clean. Nice produce and meat selection. Never wait in line. Almost a one stop shop for anything else in household aswell.
good customer service
Best grocery prices in Red Deer hands down!AND the freshest fruits and vegetables there is!
Great ????
Great store well kept horrible customer service
To many employees standing around Noone wants to help you find anything
Kamboucha price is really nice. Plus they carry the right kind that's a nice plus :) friendly staff nice grocery store
I have always had good luck going to the shopping center. I also recently tried getting the online shopping and deliver to your car. It was perfect. They called me when they couldn't find what I had ordered. They came right out at the time. I had a reserved parking spot and the young lady even gave me a bottle of water. I really had a great experience! So helpful with little kids and helps you to stick to exactly what you need.
I shop here alot and generally have a great experience I just wish the produce was in stock more often or changed out when turning bad also the hand sanitizer at the front door is almost always empty and I find that annoying cause now I've touched a dirty handle that I'd imagine alot of people have already touched and have no way to clean my hands after other than using the washroom ????
Good place to shop
Good
Follows the standards and set up of all Superstores!
Loved being taken care of from the high school boy,very personable and friendly,need the older ladies to be like him
Lots of variety that other grocery stores lack
They have varieties of things but they prefer to leave their goods expire or their produce go bad and be wasted instead of doing 50% or even 90% off for quicker sales. So you see some of the things they have marked down to 30% off rotten already or very close to expiration. And sometimes expired already. I think they should be increasing the mark down prices for quicker sales and to keep their stores clean instead of being over packed with rotten and close to rotten produce.
They have to stock more often
Nice clean store. Great staff.
Roberto in the organic foods department is fantastic. Always willing to help and knows his department well. The rest of the store is generally clean and well stocked. They had everything we needed over the Christmas break, except for whipping cream the day before Christmas Eve, so all in all a very reliable store.
Best prices in town for bulk shopoing since we don't have a Costco. Happy that they use optimum points but disappointed with the way they convert them in compared to how it used to work.
Forced masks to enter. Enough is enough I will not purchase or enter this store until it is made optional.
Great place to shop good variety and stock.
need to get more tills open
Nothing is priced properly, I was comparison shopping to Walmart for groceries, Walmart is cheaper on most things, but superstore has nicer produce
Feeling unsafe due to people asking for money and credit cards.
I go here often because they have a good selection of foods at decent prices
Reasonable prices great selection...the only critiscm is they should bag your groceries. If one shops alne its a bit of am undertaking to bag your own groceries
Love this store. Grocery shopping made easy and affordable. Having optimum points earned here now makes it even better
My only beef is with the location. I really dislike how far away and difficult to get there personally. It's worse now with the construction, I miss the turn offs into the parking lot... BUT The staff are friendly, it's always clean and the prices are reasonable for groceries
Big store n good prices but had hardly any clothes n definitely no bathing suits 1 pce or bikinis :((
Never have any of the frozen chicken boxes out when they open... Sounds lame I know but when you're there at 730 on the morning for a grocery run and half the shelves are empty/not stocked in the meat section, it really can get irritating.
Nice and quiet tills all open ,cashier super friendly and helpful
Could not find the red Degreaser i always buy and could not find any floater staff (shelf stocker) to enquire
It's what you would expect from a Superstore, not much. But it is cheaper than smaller grocery stores (if you're paying attention and not getting all of your food/stuff here). Last time I went, the baskets looked like they had been washed. I noticed because up until that point they were sticky and kinda gross.
I write this review as I am sitting in my car for 19 minutes and counting waiting for a click-and-collect pick up that I paid $5 for. this isn't a one-time occurrence it is every time yet for some reason 6 months go by and I forget how annoyed I was at the last experience and do it to myself again. Shame on you real Canadian Superstore this is pathetic. for anyone reading this if you want convenience use any other grocery store there is fresh Street market, Save-On-Foods, Independent grocer, all with either free pickup or quick delivery. There is no need to waste your precious time here
Great store
Good produce. A little expensive.
Wide aisles, good security, good staff, overly expensive, tricky signage ( must read very carefully). Very large parking lot.
Ladies at customer service very helpful
It's Superstore....what else can you say. Dried cranberries are in the baking isle just a heads up because customer service doesn't even know.
Good sales
Hi folks don't you just love shopping here. I spotted or should I say someone something in this store. I would like to say thank-you for hiring a person with a disability and in a wheelchair. As for myself I am also in a wheelchair. It is extremely difficult for anyone in a wheelchair to get work. Apparently we are a liability. I myself have been disrespected many times. The first thing store owners say yes I would hire a person with a disability. I had the owners of Strub pickles say to me at a news conference. Please give send us our portfolio and we will give you a job in our office. I was a outstanding person in my community with culinary skills. After the camera's went away I found out that they had absolutely no plans of hiring me at all. The owner said that I was a liability and he had absolutely no plans of giving me work This is despicable. But I was very happy to see that it doesn't happen to everyone else in a wheelchair. Thank- you very much for looking at the person and their ability to perform the job and their duties. I am glad to see not all store owners are so callus, and as for the young man whom they hired good for you. Keep up the good work and thank-you for accepting people for who they are. Good for you I would like to thank-you very much for letting me voice my opinions . Respectfully Michael Marchand
Used to he the cheapest place for groceries. Now it's as bad as Sobeys, if not worse, and the selection isn't as good as it was. Also, ethnic food aisle has been greatly reduced, which is a real shame!
PC express pick up wait was 2 hours. It had dragged on as the person loading cars kept saying we are next. Kept following up and waiting and he kept saying we're next. Could have gone in-store and did the shopping myself in quarter the time spent waiting. Oh, we got a $10 gift card for our trouble!
Clean friendly store have to compare prices thats why not 5 stars
Like shopping at superstore, great people and great services ????
Always the most affordable in the city. Tonnes of great deals and large quantities of the sale items. Plus the variety is refreshing as well.
Love the Superstore
Rude customer service staff, no offer of plastic bags at the till. I expected much better from them. The only comment the cashier made when I asked about bags was a sarcastic remark that I should have asked for some before checking out. Sorry I was dealing with my children and a full cart of groceries, you could have asked me if I needed bags... Won't ever be going back. Sobeys is priced better, and the service is 10x better. In fact I bought the same cryopac ribs at Sobeys for less than half the superstore price....
Usually quality products.
Great selection. Most products in stock.
Clean and cashier's are friendly and efficient!
Love the new lay out easy to find favorite items
I've been using the Superstore PC express for the last several months and have to say my experience has been fantastic, a few times mistakes were made but just a quick call and everything was corrected and refunded. The staff are always very cheery and friendly! I have nothing but positive things to say about using PC Express at Langley Superstore. They even occasionally bring you treats and candy with your receipt. I highly recommend using PC express.
Always a good time
Always out of products when you go here. The bread section is pathetic and alot of expired or expiring products in the shelves
There meat is no good. and if you're looking for any help because of this job see you coming they can go the other way.
They were out of what I needed
Love it! Do most of my shopping there! Helpful staff, can find almost everything I need in all departments AND it's Canadian!! If they don't have something all I do is ask and they will do they're best to get it for me! How's this, $5.00 for a home made pizza! Other than Costco I don't shop anywhere else! Make points also, every now and then I get money off my bill when I get my points built up! NICE! It's my favorite grocery store for sure!! Donna Myles
Always good
Recently had a fellow customer help me out in your parking lot by giving me a note. They told me I had a flat and I had no idea. Thanks alot random great human.
Take taxpayers money for their fridges, then trample their rights.
Practising sanitising cashier checkouts after each customer. Polite staff
Produce - great selection but make sure you eat it fast as some items like berries, lettuce etc turn VERY quickly. Like 2 days for berries. Deli - good selection of all sorts of meats and cheese. Try their Jamaican beef pies or samosas. Meat - everything you are looking for. Noticed the salmon looked a bit mushy though. Great price on shrimp. Dairy - only a limited selection in brands. WHERE IS YOUR DAIRYLAND MILK??
Clean, bright store.
Well stock, they have a decent seafood selection.
I gave 3 stars as they need to work on having sale items on the shelves instead of them being out. Stocking problem perhaps? Also there is room for improvement on the cleanliness and overall appearance in meat, seafood and dairy isles.
Huge selection, great prices.
Quite often produce is past shelf life. On weekends there are many products not in stock.
Nice clean store with great deals
The store is always well stocked and clean my only issue is they didn't give me my PC points even though they scanned my card.
Good prices. But no staff to help answer questions near the aisles.
Nice store, lots of parking space, very kind staff and lot of variety in products and still for a decent price. Am going there for over 18 yrs
Busy
Well organized.
This store is always clean, bright lighting. They generally have everything I am looking for. The only complaint is they are getting rid of bags. Therefore bring your own bags.
All your groceries, clothing , seasonal decorations, household items this store is so big you can get lost ....one stop shop
Looks like they improved the fresh fruit and veggie areas . They always have lots of selection . Just need to be cautious what times you go to avoid the big lineups
Good place
Great store, usually one stop shop! Can be busy though.
Best store prices return policy and costumer results
Nice store but always very busy
As of today, Oct 3, 2018, the gas bar is closed for renovations, but if you're looking for cheap smokes I noticed they are even cheaper at the superstore smoke shop when you buy 2 at a time. Great deal!
Since Covid, this place got overpriced
Good selection. Good hours
This is the best grocery store in Red Deer! It has everything. Live lobster and crabs as well.
I FOUND THE SERVICE FROM EMPLOYEES WAS GREAT.HOWEVER THERE PRICES ON SOME ITEMS WERE OUTRAGES, IF I HADNT WON A FREE SHOPPING CARD I WOULDN'T GO BACK .
I guess I didnt have a choice but to love the only superstore we have in Fort McMurray.. Never had issues shopping here...
Its a superstore. They have what you expect and ive nwver had a prpblem there.
Most times they have what I need produce and fresh meats are good
Tried ordering online, first time I didn't receive $100 worth of groceries I had ordered and payed for. Had to return to the store where they refused to give me a refund receipt. Made my shopping experience an hour and a half longer then if I would have just done it myself. Now I tried to give them the benefit of the doubt and order online again and they called me saying they wouldn't have my order done in time, had no idea when it would be ready. Would never suggest anyone order grocery online from superstore. Very poor customer service
Easy access good prices
Clean and well stocked
I use their curbside pickup and they miss stuff on my order all the time that ends up being sold inside the store. This defeats the purpose of paying $5 for curbside pickup. I'm not really sure if it's a clerical error or they just don't look.
Stock was low and prices on meats very high left and went to another store almost $5 cheaper a kg on beef
Never disappointed when I make the trip to this store. Always clean. Friendly staff. Great selection without being gigantic.
Great
Their produce is way fresher than other store and they got friendly cashiers =)
My usual go to grocery store...prices take me there...just wish they'd be able to keep the shelves stocked up...but they will issue RainChecks which works for me!!
Excellent place to shop
My go to place. I just know how to shop there
It's a really busy store at times
Cashier was amazing.
I don't shop here to hear you talk about your political views, especially not on a busy Sunday with half the tills closed. Interaction with customers is fine, don't get me wrong, but 20 minutes of chatting about how your "freedoms are being taken away" I legitimately do not care I just want to pay for my groceries
Needs cashiers with experience on very busy days not new trainees as he was very confused.
Good customer service and great prices. The only thing needs improvement is vegetables and fruits quality. Fruits get rotted within 2 days and sometimes half of the package contains fruits in poor conditions.
Ok store. But they are known to over charge.
Great place to shop. Love the place :)
not too bad
Clean, usually well stocked. Friendly staff!
Usually busy but decent lines most tills are usually open if it's busy
Always a pleasure to shop at this place as there is a huge selection on mostly everything needed at home
Great customer service.
Love this store lots of products to choose from and very good prices and sales
Clean store.
cheap groceries and clean
Always a challenge to shop here. Staff never know where things are.
Excellent selection.
Great Selection!
My favorite grocery store... always good deals and excellent to collect point's
Staff very customer friendly. Very Dedicated Co Vid Measures. / Safe Distancing / Sanitizing
It's okay
Excellent store shelves are full with lots of variety. Also has ethnic foods along with one of the largest selections of fruit & veggies. Great customer service
Always has everything. Pretty good deals too and they sell some stuff other stores don't.
Great selections although produce isn't consistent. Love the clothes for kid s
Good prices, huge selection, good points program. New reorganization is a bit annoying currently.
Hard to find things and very little staff. Great for the odd deal and impulse buy. Do not shop here if you expect to be in and out. Never any tills open and every one doesn't know how to Que
Not only can I get groceries that are either fresh cut, or frozen products, I can also buy a chicken dinner freshly made right there! The variety of food is another reason to shop at the Real Canadian Superstore.
Never had a bad experience here, staff is always helpful.
I would spend way more if I didn't have to remember to bring a loonie for a cart each time. Would be nice to be able to find a staff member to help occasionally.
The dairy bunkers were overfilled again. Preventing proper ciculation of the refrigerated air. This was the second time in a row I have gone in and this has beem a problem. The aisles have been missing pretty large swathes of inventory in some places. It still hasn't been as good as it was around last july
Apparently they did not accept price match for the meat! The washroom has security code make it inconvenient if you are on hurry or emergency! Customer service are always busy! You are publicly traded company and make millions or even billions $$ in Profit (Loblaws Group of Companies), for sure you can afford to pay cleaners and security guards overall the premises!
Super busy and poorly maintained.
This store in fort McMurray always out of stock for many things.. most of the time I visit this store I dont find the stuff I want.. Any thing in the flyer or deal you will never get the stock. Very disappointed.
Superstore caters more to other cultures rather than Canadians. They carry halal....I don't support that and refuse to shop there.
Helpful staff. Excellent service at click and collect.
Awesome prices
As you would expect. Produce is not as well maintained as I've seen at other superstores but my be more a product of the area than the store. Unsure so far.
Lots of items are out of stock
Very busy, struggled with check out. But hang of it. Will go again
Superstore is a great shopper friendly store. They have a very tasteful way of displaying food and normally have good prices. They run a lot of sales which are a money saver! The clerks are always friendly as well. Take a half hour or more to visit Superstore.
They are ready with your Xmas needs
I like ????????????????????????
Great store,great staff which were helpful and friendly. The store had clean front floors, amazing with the weather we have had.
So good - even if I don't have money for the cart they supply ????
Seems to be always crazy busy. Most likely because they have in my opinion the best prices for most things. They generally have really good stock of a variety of things including lots of different ethnicities food. If you can find a less busy time I would suggest going then. Also bring your own bags as they charge for bags here.
Everything in the store has been moved really bad when i can never find milk usually all gone. Some brands that i have used for many years are impossible to find now
I just have to say this is a lovely store I love shopping there...
Terrible experience ever. I feel like they are racist.
Good selection Helpful staff
For Chattam- Kent, Ont is probably the better grocery store. Clean, not cheap but better shopping.
I for one prefer cashiers and they have plenty. Great selection
Good food
On the vegetable section there is no price on many items also on the fruit section terrible place. I always leave confused trying to find the price.
I usually buy my groceries from superstore because I have PC master card and it’s great product every time and known for more Canadian things means more respectful and friendly atmosphere But today on self check counter lady name( amyla or almy) behave very rudely on my mistake of scanning different size if avacado than I bought and she looks for whole transaction like I am playing a game with screen I am buying stuff from superstore more than 3 years and I know most of the features I had never experience like that in LLoydmisnter, Edmonton, Calgary location even in red deer as well first time some customer service provider making a trouble for customer and her main duty is to help and maintain clean screen and surface for all customers she even didn’t pay attention to sanitize a screen after each customer I watched her for 5 minutes and in whole things she didn’t clean any of screen area even 2-3 customers left on same screen Hope authority can pay attention on this kind of stuff Thank you
I hate packing my own groceries. That's why not 5 stars, the one and only reason...
Large convenience store(or small general store) with a pretty good selection. Average/good prices for the area
Most pathetic store ever. I will never darken there doorsteps again. 4 staff on the floor, and not one of them could find one item. No one can barely speak English, and 90% of the customers on stupid phones. What the hell is happening with Alberta, where did all the White People go
Get my hair cut there , great haircut at a good price
Clean and bright
I do most of my shopping here. Alot of tills and easy to find prices. Great selection. Helpful, knowledgeable staff.
Did the order on line pick up service for groceries :) awesome.
Easy to find your items
Always love shopping here Friendly customer service great pc offers great variety
Always fairly well stocked and organized. I love the PC Optimum I'm disappointed in their meat selection and quality in larger portions. Prices are competitive and it beats shopping at Walmart!
Favorite grocery store
Dont forget your loonie to get a shopping cart
Im local to Fort Mcmurray my whole life and I used to shop here all the time. Lately though ive been exploring other options because Ive seen bugs on the fruits and vegetables and worms in their fish. Just recently I went to buya live lobster from this establishment but decided against it because there were several dead lobster in each tank tank that was overflowing with lobster and they all had a blue tinge around their extremities. I decided to just purchase a few frozen lobster tail because they were on sale and there were two in a pack. Upon arriving home I decided to split the tails and bake them. The first tail was tiny with little to no meat and the second tail was absolutely discusting. It was rotten inside, the meat was black and dark green and you could tell that the lobster the tail was taken from must have been dead for awhile. If this is the kind of business this store offers then I will never be going back.
Big, and a lot of variety, but its intimidating in its size and scope and had a weird line up pattern.
Generally find what I want and at decent prices. Good staff
Nice and clean store! Hot and ready food is really good!
On Thursday April 2, 2015 at approximately 5:30 p.m. I left the store with my cart full of groceries bags. When I arrived at the door to exit, I could see the weather had changed and it was pouring rain. My umbrella, of course, left in my car. After contemplating waiting out the rain, I decided to make a run for it with my cart full of groceries. I was spotted by two young Superstore male employees who were collecting the carts in the outdoor cart storage area watching me. As I approached my car, they ran towards me saying that they needed to help me so that I could get out of the rain. I thanked the boys, but as I drove away wished the weather would have allowed me to chat with them a little longer. My hope is that their supervisor will read this post and track down these boys to acknowledge their extra effort Thanks again boys, I will Pay It Forward.
When you think of a great supermarket, you think of quick and courteous service, a wide selection of food items, and services on-site so that you can multi-task at one location. This place checks them all off, ranging from having a medical clinic, pharmacy, optical center and lottery center, to having a wide variety of locally sourced produce as well as international foods and a deli, and checkouts that are fully open on busy weekends.
Best place for regular grocery shopping. Good prices, good store brand products, excellent selection.
Fast checkouts, and their express pickup is handy and quick. Pharmacists are very helpful as well!
Was very easy to find everything I wanted, almost no lineups a cash. Great visit
No shortage of product, nice wide aisles, staff on the floor not as knowledgeable as I would like to see, cashiers always have been very friendly. Nothing worse then going into a big box store, looking for something, asking someone if they have it, being told that no they don't carry it, and then walking around the corner and finding it.
Great prices Good value
Do not work here (if Only when its your first part time but not for a long term). cashiers and some of the staffs are well mannered but the upper management and the customer,they treat you like a complete trash. just saying
Good stock, great selection, didn't have to wait long in line
Very good meat section, excellent produce. Easy to find merchandise
Fresh veges,fruits, all kind of food..good price,clean..good customer service
I haven't been in awhile popped in quickly for 2 items as usually shop on line. Not good, hand sanitizer at entrance empty, no wipes for cart handles, very busy and was no social distancing for the most part. Stay away shop online.
Great selection. Massive line up but it moved quickly.