Here you have the opinions of people who purchased the services and products of Al Salam Halal Meat & Grocery (Butcher Shop) in the area close to Burnaby (Canada).
As of day the business gets a score of 4 over 5 and this rating has been calculated on 127 reviews.
You must have seen that its rating is good, and it is founded on a very large number of scores, so we can conclude that the score is quite reliable. If there are many people who bothered to rate when they are satisfied with the business, is that it works.
You know that we do not usually bother to write reviews when these are positive and we usually do it only if we have had a problem or issue...
This Butcher Shop belongs to the category of Butcher shop.
The dont respect women’s. One time i saw a lady and young women One of the employee was yelling at the daughter Because she complained one missing bag. Instead of Yelling at the Lady and her daughter the employee must apologize and solve the problem Politely and nicely. It is the employee fult Due to Rushing between tow Customers at the cashier.The Customer bags got mixed up with Other customer bag.The employee is not asking the lady to take her bag off the cashier. When the Employee at the cashier must give distance between each Customer he serve So the bags wont get mixed up between customers. He must serve one by one. not 2 persons in the same time. Lastly the mistake from the cashier person. thank you
Really good People.. Really good Service..
The meat is always fresh,no bad smell,very friendly people,that's where I buy my meat and other stuff,if you haven't been there,please go and you wont regret it...????????
Best halah beef in town
The service is awesome!
Great selection of halal meats and all a south asian and/or middle eastern cook would need
(Translated) Excellent meat halal (Original) لحم ممتاز حلال
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market design sucks and there is such a bad smell
Unprofessional. Don't care for customers waiting. Looks as if we are in some other world.
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Clean, fresh meat good customer service. I believe it's time for expansion, the store is small which causes congestion. I recommend this place.
This place used to be our goto place for halal meat and other things. Unfortunately their quality has significantly dropped. Additionally everytime we went, they were out of meat. Really hope they make the nessecary changes!
If you need middle Eastern food or good quality halal meat you'll certainly find it there.
Great place to buy halal meat in Lower Mainland.
I bought 3.38 LB of veal with bones, and some of the pieces in the packet seems to be not good with a very strong rotten smell in it(Odor of a decaying flesh). I went back to shop to inform the same however they said it is good and were reluctant in returning it...Concern about the health issues and cleanliness of the shop. If you are buying anything from shop make sure to check it before they even pack and bar code it..Thinking of officially raising the concern with Canadian food inspection agency..Be very very cautious when buying any non veg, or Halal items from them.
I was in this store at December 17. There was a waiting line at the door of the store. Also, they got delivery at the same time and kept us waiting 30 minutes. When I asked them about the situation, one rude man told me " go sister go" so basically kicked me out of the store. People in this place are rude and they do not even listen what you say. Poor service quality. I would not recommend this place to anyone. If there were other Halal options in my neighborhood, I wouldn't go this place again.
Fresh meat and good selections
Halal meat
(Translated) To be honest, I like to buy cups of tea, coffee and utensils, but I prefer the pool shop in Surrey because it is much cheaper (Original) بصراحه احب شراء اكواب الشاي والقهوة والأواني ، ولكني افضل محل البركة في سري لانة أرخص بكثير
Thanks for good quality meat!
A great neighbourhood meat and grocery shop for halal products. They have a good selection of grocery items like bread, spices, condiments on the second floor.
Fresh chicken and lamb. They listen and follow your orders exactly.
They would always give more then what you ask for. To make that extra dollar. Doesn't treat their employees with respect. I saw the owner insulting one of his employee.
One of the best Halal meat shops in Vancouver-Burnaby area. Meats are fresh and the staffs are very good with the customers.
(Translated) Fresh meat and good people (Original) لحوم طازجة ومكان اناسه جيدون
Worst place to buy anything. Even water! Everything is Overpriced here and the meat has been always old and off whenever I bought it from there. Good knows who supplies them and how the meat is raised! Don’t pay attention to a some simple “HALAL” signs that are not legitimate and false. This place is also famous for over charging and playing with prices. Straight up scam/fraud
It is by far THE BEST AND MOST TRUSTED halal place for me,it's a very communal and friendly atmosphere, everytime I go there to buy my groceries I at least meet 1 person I know if not more.very clean ,very very friendly and professional.would recommend it to everyone.the staff checks their sources very well and makes sure everything they sell is Halal. 10 stars!
The owners are really nice and they have stuff I can't find at other stores :D
They have dirty store, bad smell, rude employees and they don’t follow Covid-19 policy either. The sign says 5 people are allowed in the store but at least 15 customers were shopping. Don’t recommend at all.
Excellent meat
6:30 pm/Very disappointed, I think you have to teach the guys who are working in the butcher how to deal with the consumer, That short stong guy is so rude and it's not the first time because of him I cancelled buying some meat. Anyway good luck thtas my last time there.
Bought steak meat from here and everything is clean and well kept and maintained. I appreciate how well the store is kept clean and neat. The only thing I felt a bit upset was that the steak one piece had 60% fat and very less meat and I ended up paying for fat than meat. I wanted to let the butcher know but I thought he would cut it off but he did not and I was not sure how to let him know as I feel he is the professional and should automatically cut off the fat unless the customer asks for it.
Good People.. Very good behavior.. Very good quality meat. Would recommend it to my friends and family
Good shopping cleaning place
A Mediterranean grocery store with so many different things... food and others. The main issue its tight and narrow aisles
Been shopping here since I moved to Highgate. Great service and good food here. The staff are very friendly and will answer any question relating to the foods or culture. My favorite meat shop to got too. Best prices I have seen in the area.
Basically they have cheated me. I asked for two whole chickens and someone came back with two chickens from the back store which Are not fresh. When I asked why not he packed those what I showed? They said those fresh ones upfront are just for the display. Really? Then you should have a sign that says just for the display.
(Translated) Fantastic halal store (Original) متجر رائع حلال
Walked in, only needed to buy some bread. Stood in line about 5 minutes, nobody was at the cash register and nobody was in front of me. Then a lady walks infront of me, with about 30 items and 1 of the 3 butchers working cones from behind the counter and proceeded to serve her before me. I put my bread on the counter and told them to keep it. I'll never return. Poor customer service.
(Translated) very good Very good (Original) جيدا جدا Very good
(Translated) A good opportunity for halal meat. The smell of the butcher's section is very heavy. They should find a solution. It must be ventilated. (Original) Helal et için güzel bir imkan. Kasap bölümünün kokusu çok ağır. Bir çözüm bulmalılar. Havalandırna olmalı.
It's pretty cheaper than others.
The best halal meat in Burnaby. Fresh food. Lots of options and products. Great hospitality.
They need to address the smell in there. Absolutely not right to have such a strong garbage smell in a meat shop. Very discouraging to buy anything when you have to breathe stinking air.
Fantastic butcher as well. My other favourite butcher. Excellent Veal and Chicken. Ofcourse they have beef. But the veal is fantastic as is the chicken. All very fresh. Lots of Persian specialty items such as Persian Yogurt & breads etc.
(Translated) Suitable for buying meat (Original) Et almak için uygun
Best halal meat ever
Very delicious meat, but too expensive
I came here a few days ago to buy some Asure wheat. When I looked at the price on the shelf, it was for $2.50 a package. However, at the register, the employee (or owner, I couldn't tell), were trying to charge $2.99 a package. I tried to tell them that there was a discrepancy in the prices and they flat out told me I was wrong. The price wasn't a big deal (I mean I spent $40 shopping here!), but their dishonesty, attitude towards me, and how they handled the price discrepancy drew the line. If you want to be told that you're wrong about the prices THEY post on their shelves, feel free to go. I know I will stop coming here and can find the products I'm looking for elsewhere.
I love their service. Quality of the meat is also great. :)
Worst Store to go to. Not gonna talk about the meat because they give u good meat if u r there friend, but the owners are just so fake and big time liers. Dont recommend. Try them and they will be so nice to u at first and if u complain about anything u will see what am talking about!!
They're very honest people. I always get great service and fresh meat. Recommend it to all. Thank you.
It's halal meat store and you can find lamp, beef and chicken meat and with different grocery's items
Great place to buy fresh meat and friendly place. All you need for kababs and BBQ can be find here????
Best market
(Translated) Fresh meat and chicken, the crazy one is always clean and well attended. (Original) Carne y pollo fresco, el loca está siempre limpio y bien atendido.
Halal meat, clean and got many stuff for muslems, should add ground only lamb meat, some staff are not friendly and behave rudely
Halal meat, clean and got many stuff for muslems, should add ground only lamb meat, some staff are not friendly and behave rudely
Sales associates are completely clown one of worst customer service I ever seen in my life. They need education before come to sales business. Hope they will learn soon. Thanks ✌️
Halal meat with a whole range of beef lamb chicken meat to select 100% recommend
They have dirty store, bad smell, rude employees and they don’t follow Covid-19 policy either. The sign says 5 people are allowed in the store but at least 15 customers were shopping. Don’t recommend at all.
Prices are reasonable and the staffs are so helpful and friendly.
Great service. Real friendly
Meat is always fresh
If you would like rotten and decaying meat, I highly recommend going to Al Salam!
Good place to buy halal meat. Sometimes a bit busy and hard to park.
Racist! I went there, had to wait for 15 minutes and never was served. People who talked their language came, shopped and left, but all I was told that brother someone will serve you. They literally ignored me. You guys better change your attitude or go back home and run business there. Here is Canada and everyone no matter of their culture and dress is treated respectively.
The meat quality is usually good but lately I noticed the lamb chop is very fatty. They on purpose to leave a big strip of fat on the edges so it will weigh more and the display hides it. Disappointing.
The best place for Halal Meat love it
The meet they provide is so fresh and tasty! I suggest it for meet and chicken. However, about the sausage, I prefer the brand that is sold in Walmart and Superstore called "zabiha hallal" or sth like that.
The meat is good. The owners are awesome but sometimes the customer service is a bit odd. Twice now I have guys look at me weird. I dont know if race have anything to do with it. I know few middle eastern folks can be racist towards black folks, eventhough the prophet said white is not better than black, nor is black better than white and Arab is not better than none Arab. It's the only store I've been looked at differently in canada, but I still go there because the meat is good and the owners and old staffs used to be awesome. But I'll recomend it because the meat is good
SCAMMERS! They seem nice and friendly and keep saying brother and sister , but indeed they are not honest , expired stuff most of the time , and the meat is not fresh all the time . be carful when you are on the cash they make mistakes in purpos , you will be ripped off if you don't review your receipt and discover the mistake and if you discover it right away he would apologize and say sory sister its a mistake , it happened more than ten times with me , then decided to stop going there , when I mentioned this story in front of group of people all of them shared that same story happened with them !! There is a lot of good and respectful stores out there ... be carful
Hands down THE best Halal butcher in the lower mainland. Al-Salaam is very clean, well organized and always has stock of all their meats. The staff is very friendly and helpful. Even the way the meat is displayed shows that the owners take pride in their business. Al-Salaam is worth traveling from any corner of the lower mainland. If you're looking for high quality meat or grocery, look no further.
It's nice meat and kindness workers.
so bad the price for different between upstairs and cashier
So expensive and bad service !!!!
I have been always shopping at this store, but had a bad experience. Got the meat steak, and basicly it was from an older cow. I could not eat eat it, it was hard as rock. This is what happens when the owner buys huge amount of meat without even looking at it. Basicly the owner does not know what is he selling... When I told him about the issue, he blamed one of his staff, for not giving me good quality meat.
I did shop here maybe 5 times , the meat and the pricing is good,last time I got some sausage and didnt check the expiery date and it was long expired it even changed color compare to other package that was fine. That was disappointing, but I did try again today after many months, the store smells bad , it wasn't like this last time. In general it's not bad.
Very good
I’m very disappointed 2 time they over charge me don’t trust your own Afghan I been there customer almost for 4 years ????????????
Clean,quick& good prices
Fine architecture. Amazing Imaam. A peaceful place of worship.
We have been in this store hundreds time and never had any issues but recently the guys working there rude, making mistakes and don't know how to deal with their customers. I feel sorry for the owner. We are not going to shop any more from your store.
Good place for various of products that is hard to find around the city.
I bought 7 LB extra-lean ground beef. It is not a qualified meat at all; color-wise, main portion of that was black!!! Flavor-wise, it was awful; it seems that they are mixing different types of meat especially low quality meat. I went back to shop to inform them and ask for return; however they were reluctant in returning it. After cooking, you might find the flavor is not good or you may feel the meat has two different flavors; it means that they have mixed low quality meat with regular meat for you. If you are buying anything from shop, make sure to check the color and smell before they even pack and bar code it. I have serious concern about the health issues and cleanliness of the shop. I gave this meat shop one star because Google doesn't offer zero or minus one star!
Always good service
Fantastic Customer Service and High quantity products !
Fresh meat and good customer service.highly recommended
Good mate
One of the best stores in town for fresh meat and Mediterranean food products. Try to avoid rush hours, as the store will be busy and it may take a while until they serve you.
Wish i could give it zero star, we tried this store a few times cuz it is closest halal meat shop to our place, and were totally disappointed, the ground meat was dark, brown/black, and some peace of the stew meat tasted awful like a very very old meat. i do not trust them anymore as no body knows what they mix and sell....
Best customer service and quality you can find in Vancouver
Very nice and respectable people. They made me feel welcome and important.
Average quality service. Didn't like their cleanness. A piece of meat fell into the ground the guy asked me whether he should put it to my bag, lol. The best place I have been so far is Taqwa halal meats in Surrey
Horrible customer service, disposed of an order for being 10 mins late.
I prevously gave this store better rating, but recently I am not impressed with thier products. Expensive and not good quality.
Very disappointed. I am a long time customer but not going to this store any more. I bought meat from them and was waiting to pay for it'll of sudden ,the young cashier left the cash to watch something on someone cell phone for few minutes. Like seriously !!!!!!!!!!!! customer waiting and you left to watch something on someone cell phone, I had to call him to come after few minutes to tell him I am in rush and have to go. Unbelievable. Buddy customer is priority not watching clip on someone's cell phone for few minutes.
(Translated) good place (Original) مكان جيد
I gave this meat shop one star because Google doesn't offer zero or minus one stars! It's the worst meat I've ever eaten in Vancouver and it's not cheap. I bought a couple of times from them and sincerely my experience has been terrible in both incident.
Great service, also meat is always fresh!!
If it was up to me I would give zero stars today I went to this store and there were three guys saving two people in front of me and after saving the second one three of them look at me from top to bottom and says something in his language to the other two and Turn their face away and did not want to save me I had to ask two times is anyone going to save me I guess going to the store you’ll have to cover your head from a top to bottom because otherwise those people will not serve you if you are a woman and going to the store by yourself they will totally ignore you and that’s what exactly happened to me today and I told this to the owner and the owner said that I got it totally wrong and he wasn’t that far from them he could see everything and hear them And it’s a very small store I felt not wanted in the store and I’m sure not going back to the store because they have such a poor poor service
OMG I can’t believe this store smiles like garbage. Expensive everything no customer service .
Very good the quality meat I like it that shop
Small place, parking can be hard to find. Service varies from person to person.
small place, the parking is problem, the prices is not the best deal, but you can get some special things you can't find it any where else.
The owner/manager at the store is kind and courteous and I wish them the best of luck. I hope one they can expand into a larger supermarket to fit the needs of the expansive population.
I love this place!! Small but you will find anything from the middle east
horrible - meat
Best meat I have ever had, also excellent customer service!
This is one of the best Halal Meat and Grocery Store in Lower Mainland. They have the best fresh meats all the time and the prices are good too. I'm happy the way they serve the customers everybody is helpful. Thanks Hedayat.
Fresh and quality meat!
I have been Customer of Al Salam for the last 15 years. Through the year I have seen alot of unprofessional attitudes. However I was keep going because of hallal meat. Last time they really got on my nerves I purchased a Barbecue. When I used it I noted it is missing the cover. I went to ask for the parts that was missing they were very rude and unprofessional and didn't accept the return or giving me the missing part for it. Yes I used the product I come to get the missing parts which was the cover. The photo says everything I don't have say anything. You Customer look at the picture and judge the situation.
My go to meat store for years. Meats are always fresh here and sourced from reliable canadian farms. I trust them.
Very nice and polite service. High quality meat.
very nice costumers service
Unfortunately, I have a very bad shopping experience of this store. They sold me the meat at a much higher price than the meat on the shop.I noticed this when I checked the receipt on the bus.They even wrote only the total price on the receipt so that no one would notice. Be sure to check the prices of your receipts before leaving the store. I wish I never had this bad experience in this store. Unfortunately, I trusted them.
Nice people and real halal meat
Not a good quality of meat.
Good quality of meat, good prices and they're friendly. I always get my meat here, it's very fresh and I've had no issues at all, other than sometimes they give me more than I ask for. Last time I was there, I asked for 2 pounds and they packed me 2.5 pounds. It's ok, I understand that they can't be that accurate, but it's worth mentioning. I totally recommend this place.
Good variety of meat , lower prices .
Halal meat and cooking ingredients
Poor service
Good Halal meat and oriental goods, friendly service.
A good place for meat and food
I never thought of writing a review about this store even if I had several bad incidents in the last 5 years,and few of my friends told me the same. but now am convinced that the store needs real management to change it. Manager there is very good at answering questions and defending the store when it comes to complaints, but he never do anything to change attitude of employees or the customer experience. by point,customer service is not at its best all the time.I saw workers talking their ow language where other people from different origins do not understand them and sometimes they would talk about girls customers and ignoring the ordering customer!!!! some of the guys are very rude and they will not listen to you snd what you want!! Some of the products in the upper level are expired,but when you talk to the manager he would answer you ,sorry BROTHER we bought them!!!!.I dont know why the city people leave these guys selling expired stuff. to be honest, quality of meat is mostly good but does not justify the overpricing( I tried different halal places and by far salam is the most expencive ) the internal organs like liver would stay in the cooler for a week!!!! It did happen to me I did buy liver and other organs when I get home I found them expired. Also,in Covid time they double the price for no reason!!!. one trick that I dont like is that they put good meat pieces at front near the display and at the back of it is just chunk of fat,bons mixed wih meat!!! I decided to stop buying from there since last time when this happend to me refusing to give me specific piecee of meat from same category .The ugly thing is that they will give you more than you askee them to make money. I think we need another Halal shop in kingsway because these guys don't care anymore.
I know Haji Ibrahim for years.and now his younger brothers Haji Naem and Haji Dawoud. These brothers and their staff are very honest and nice. I L❤️Ve to shop here. I moved to Coquitlam in 2017 but i still go to their Burnaby location.If u want a very clean place to shop and get the best customer service+reasonable prices. Please visit this business at least once.????????????????????
The best place in Vancouver to buy halal meat. If you live in Vancouver, you must visit this store
Busineess owner is Proficinal every thing is good expect meet section poor attitude employe
It was my first time going there. The store is slightly big compared to other halal places I’ve been to, it has two floors and includes everything. You can get your meat and also shop for mediterranean food, canned food, spices and frozen food in the upper level. They also sell some kitchen tools/ housewares! I had good customer service experience, the staff was friendly and helpful.
Very nice place
Been their customer since they opened, and though I moved to the other side of the city, I prefer to shop here.The brothers that own the business are kind, respectful, and genuinely good folk. Meat and chicken always fresh and tender and great varied collection of Mediterranean groceries, cheeses etc. Alhumdolillah.
Very good and fresh meat. Good customer service.
(Translated) Best halal meat in the region (Original) افضل لحم حلال في المنطقه
Just came back from dohyia cutting from this location. Whatever smell was mentioned in previous reviews is not existent now. Smelled very nice and meat selections are fresh. I think I will be by my meat from here in the foreseeable future.
Love this place, always fresh meat, fine international food products and friendly customer service. Even if you're not buying anything it's worth to go in and discover products you will never find anywhere else. I'm always intrigued at the high quality food products they carry.
Frish and great customer service
Today I bought meat and it was all just bones with %10 meat on it,I didn't notice until I got home. The issue with Al Salam store is that he has answer to every single complain, and instead of addressing the issue, they just try to proof that thier products are the best. This is not professional way to treat customers.
Really nice place the staff are very friendly but its a bit busy so have to have some extra time if u wanna shop here
Very nice people and very good products