Reviews of The Butcher Shoppe (Butcher Shop)

Anton Kostrikov

Great variety and helpful staff, bot fresh rabbit and very heppy with quality

Andrei Novakovskiy

Costco prices, better meat. Aged premium steaks at great price

Mike M

Very friendly staff. I was in and out very quickly (stopped for an extra minute to talk to the staff about the store/shop). Will definitely go back again.

Randy C.

The retail outlet is NOT worth your time. The prices are the same or higher than in a store so they try to convince you that it's because of the aging difference. Compared prices to other butchers like them who also age their meats, I still can get a better deal. Also, they only take cash and no receipt will be provided....the government must love these guys.

Ian Hoag

Not alot of parking.

Salim Kara

Never again!!! Very much below our expectation.

Michael Munton

Absolutely amazing!

Joseph De Souza

I run a small BBQ side business and I used to order from these guys a lot; they were the only people I would go to to get briskets for my business. However this is now the second time in a row that my order has been so late that I cannot sell the food to customers. After calling them and receiving really poor customer service several times, my most recent call was to explain that I am buying from them for my business and that so many late orders are unacceptable. At the time, I had an order already being fulfilled with them and SURPRISE SURPRISE, it was being delivered late as well. After having a long conversation with customer service, they promised me my order (which was supposed to arrive Wednesday) would be late and delivered sometime on Friday. I stressed the importance of needing the briskets I orders as soon as possible on Friday because I have clients that ordered brisket for the Saturday, and they guaranteed they would have it for Friday. It's now 10:30pm on the Friday and no truck has shown up with my order, not so much as a phone call. I want to point out that even after calling to speak with customer service about several situations like this in the past, they clearly have no problem with poor service and none of their "promises" can be taken seriously. I am never EVER ordering from these guys again.

Rafal N

Great place great selection great price

The Khalifa

I own BurgerShoppe and I'm very pleased with service and product. Great job guys and keep up with the excellent work.

Allan Glanfield

Amazing products. Can’t wait for their new retail space to open!

Warren Vanni

Excellent meat at a fair price.

Toronto Rob

Best quality and price. I don't even bother buying my meat anywhere else. My friends and relatives shop here too and love it. Service is honest and amazing. It's refreshing to know that I'm buying the meat and not a fancy store experience.

The Bull

There only place I go now. Staff is beyond kniledgeable and helpful.

Adam Lucko

Chris is the best

Persian cooking With uncle K آشپزی با عمو خسرو

Very friendly staff, knowledge and very reasonable prices. A must go.

Franco Cicchetti

Ordered 10, 16 ounce steaks about a month ago they were fantastic..... There was a minor shipping error which was corrected quickly and efficiently. I will be ordering again in a couple of weeks.... Magnifico ????

Giovanni Parossi

Very good meet

Jorge Fernandez

Great prices and service. Delivery came on the day expected and the meat was awesome. Paul called ahead of time to let me know he was on his way which was very professional. I will definitely order again!

Mladen Subara

Prices are ok if they don't cheat on the scale. Pay attention when they throw the bag with meat on the scale. Plus, they don't provide any receipts so you cannot complain. It does not matter what you buy they charge cash. The guy that works there is extremely rude.

Jeff Foo

I have not been for a long time and was shocked at the site of the new building and the retail space and the DRY AGE SHOWCASE!!!!!! Oh and so much parking now too lol.

Joseph Glazer

This is a great business, "Bar None", they have healthy food's, great service and a clean environment.

Dmytro Bobrytskyy

(Translated) Very high quality product (Original) Очень качественный товар

Michael

Purchased a case of steak from here. Price is very reasonable for the quality. Only complaint would be the size of the steaks. Some of them are awfully small compared to the rest.

The Boss

I love this guys..they take care of me .like family. Thank you Boys. ????

Karan T

Absolute Garbage! As a consumer, its hard to tell when you are being scammed by the likes of this company. As a restauranteur, I highly do no recommend this supplier. The premise is dirty at the entrance while raw meat is exposed on the counters. Very unsanitary! I had previously worked with a sales rep named Andy and needed something last minute for a catering job. I mentioned that this was not the price that they gave me prior to this trip. I was willing to pay the difference BUT I wanted to choose my own duck legs. They needed to be a particular size and shape because my client was very picky. I told Chris, the person I dealt with, this was my requirements I am not a fool. I can tell which legs are new and old. There are even some not vacpacked properly and have air inside rotting. I showed him and he just put it back on the shelf hoping the next fool would buy it. He kept going on explaining that the sizes were all variant and there are no perfect and same ducks. I understand this, but as I said my client is very picky and I need them to be relatively the same size. Along comes a very rude guy named Allan telling me I am talking down to Chris. To be frank, I was not. I was just deflecting his remarks abot buying whatever comes in the boxes. I have every right to choose the products I buy. If they are not right, I DO NOT want them. He told me to leave and would not let me choose my duck legs. He said he did not care, I can go to Loblaws. Its fine, I like Woodwards better anyways. Their customer service is not atrocious and meat is SO much higher quality at lesser or comparable prices. You were just a closer drive and I wanted to give you a chance to be our supplier of 5 new restaurants to be opened soon. Thanks for letting me know exactly what kind of supplier you are. I can tell you from previous experience, they mix the meat when they deliver to restaurants after a few deliveries because some people cannot tell the grades. One time, I ordered Prime and got sent AA. For almost 3x the price, obviously I sent it back because I know how to tell the grades. Try another meat supplier, just not this one! If I could give you 0, I definitely would.

Adriano

Awesome place to go buy all types of meat from.

WaterLIGHT YT

I’m looking to buy online box of 28 strip loin steak tissue end. (5-6) ounces . Do you guys have them online ?

Kevin Albert

Great service, fast, dependable and the products are fantastic. Driver always calls just before arriving to ensure we’re gone for the delivery.

Not Me

I shop here for 15 years. The best quality and price.

Jose Bustamante

I had a very bad experience in the shop, I parked my car and went to the retail to proceed with my shopping. Later I found my car hit in the tailgate and bumper. I claimed to the owner about the situation, because was one of the butcher shoppe driver. He promised to fix my car and later stepped back because quotes too expensive…………..no back to this place any more

Marko Jokanovic

Prices are great but most importantly meat is always fresh and highest quality! Havent bought meat anywhere else in years now.

Catalina Galati

Bought a box of steaks and the smelled terrible...$90.00 in the garage...never again They offered a new box no questions asked

BrianBlessed FuryFletcher

Worst Staff in the Biz, and they GM is a condescending prick with no time for actually making his company money. and then when you call to complain the Customer Service line attendants are rude as hell.

Bonny Anne

Just received my first order this morning they are so efficient I actually placed the order yesterday afternoon and they delivered right outside my door so thankful as total almost 39lb, I’m really cannot handle it as I live in a condo .. thank you guys u r awesome will definitely order again .. good job good meat amazing !!????????

Michael McMullan

The Butcher Shoppe is the best place to buy All your meats. Doesn't matter the type. Poultry, Beef, Lamb, etc. Highest Quality. I work in Culinary ( over 20 yrs) have worked with many suppliers but by far The Butcher Shoppe is the Best. I currently work for a Fine Dining Caterer ( Christopher Woods Catering and Events) all our meats come from The Butcher Shoppe. They are of the highest quality and they have a variety of custom cuts for all uses.

Stephen Lai

Excellent quality and variety of meats

amanda L

For my order, the delivery was excellent, on time, no rudeness or anything like the others mentions. The pichania I ordered on the other hand was low quality even though it was more expensive than the portuguese and Brazilian butcher shopes I go to. I've cooked enough pichania in my lifetime to know the difference. It was very tough, even when cut into steaks, some cooked rare and some medium rare. Sorry, I wouldn't recommend this place.

David Ball-Quenneville

The best place to buy meat by the box. Every there months we visit The Butcher Shoppe and buy a box of steaks, a couple of boxes of chicken legs. A few racks of lamb. What it is lacking in atmosphere it makes up for in quality of product and Service.

Quaker Oatz

Excellent service, fantastic selection and an unparalleled supply of meat. Try and find another butcher in the city where you could order 25 briskets and they'd have them on a cart in 10 minutes? Good luck. Prices are higher for some cuts, however everything is fresh, no filler, and I'm sure they would take anything back if you had an issue. Fortunately after going there for 3 years I've never had to bring anything back.

l lo

overpriced, they only care about pinching pennies.

J L

Make sure you save screenshots of item postings or potentially get ripped off. I purchased chicken strips from the Butcher Shoppe through Wagjag. Two of the three photos were the actual product (processed, re-formed chicken fingers). The third photo was of a completely different product (whole meat chicken strips). For that price ($15), I shouldn't be surprised with the product I got. The strips also had layers of ice on them. Picked these up in early February. Some sketchy food handling in the transport process, if it's defrosted and re-frozen in the freezing cold Toronto winter.

Laker Hut

Well I first started going to this place five years ago the service was not too bad I noticed sometimes you get bad meat and sometimes you get good. and also when you go there he's always changing the prices. I feel he gives women a better price than the men so if you want to get a good price bring a lady there in a skirt he'll give you a better price LOL but very true.

Ian Hoag

Not alot of parking.

Miranda Cooking Arts & Adventures

I have been in this place many times in the past and they have been friendly. Prices are good. Yesterday I ordered online and I just received the meat. I'm happy with it. The only thing I will request for the next time to be please be delivered right at my lobby if they cannot come up to the apartment. The box was heavy to carry it from the parking lot. Definitely I will recommend it to more people. Thanks.

Miranda Cooking Arts & Adventures

I have been in this place many times in the past and they have been friendly. Prices are good. Yesterday I ordered online and I just received the meat. I'm happy with it. The only thing I will request for the next time to be please be delivered right at my lobby if they cannot come up to the apartment. The box was heavy to carry it from the parking lot. Definitely I will recommend it to more people. Thanks.

Mike Mac Rae

Great Meats

Johnny Paty

I was nervous about ordering such expensive pieces of wagyu beef online without being able to physically see the cut... but WOW did these guys ever turn up!!! Everything was vacuum wrapped and delivered (a couple hours late but I'll forgive it because I understand the father's day weekend order was busy!), and I'm almost certain they accidentally gave me an EXTRA PIECE OF WAGYU FOR FREE! I'm sure it was a mistake (missed-steak) and I don't have a kitchen scale but there were 3 cuts of wagyu and I only ordered 2 x 16-oz cuts. The meat was fantastic, enjoyable, memorable, VERY filling -- beware, don't eat as much as you would a regular steak! But if you're reading this and ready to order you probably already know that. I don't think I'll do wagyu again for a long tine but if I do, we're ordering from THE BUTCHER SHOPPE. AAA+++

Daniel Bednarz

Staff is always prompt and helpful here. Prices are very good. Only thing that can be annoying is trying to find parking, as there usually isn't too many spots available. Otherwise, a fine place to purchase meats at a great price. I would recommend anyone to check this place out.

Trisha Mae Menor

They have a very wide range variety of meats and cuts,and all are excellent quality. Staff are also very friendly and professional.

Kenny Ng

Great place with really friendly staff. Too bad it doesn't open often.

Mario

We are so lucky to be able to purchase meats direct from a wholesaler that supplies fresh quality products to restaurants and retailers and in most cases next day door delivery transported in a company owned refrigerated truck. I recommend the sweet Italian sausages and the backs ribs ,the steaks are a bit pricey but crazy good. Everything else is priced very competitive and every single piece is vacuumed sealed ready for the freezer. I highly recommend that at least you try them once and you wont be disappointed we have been buying their meats since the 80's at their Toronto shop.

jeff oldham

The best!

J

The problem I have with this place is, I ordered a big box of 10 ounce steaks, that are no thicker than the 4 ounce steaks. When cooking a 10 ounce steak, you expect it be thicker to allow time for proper cooking. Will never buy or recommend this place to friends again. When cooking a 10 ounce steak, you want it thick. These were far too thin to cook appropriately in my many years cooking steak.

Alistair Sylvester

Just received my second order from The Butcher Shoppe a day before my scheduled delivery. Upon opening the package I immediately noticed that one of my items was incorrect. I called their customer service to let them know about the day early delivery and wrong item. The staff member said they couldn't do anything about early delivery and would charge me the difference for the more expensive wrong item. Their products are good but their service clearly needs improvement. Disappointing second experience.

Dave Lisk

Great place

kate wivell

Amazing quality and service!

steve cochrane

Great Service, Friendly staff. Can't wait to try the Steak.

Duff Duff

Best butcher shop in the city !! You won't beat the quality or price !! They have everything you could possibly want.

David Lewenberg

It does not get much better. Best meat in TO.

Chrissy Apple

I used to drop in to buy steaks, and found that the price with Chris was always cheaper when I was wearing a skirt. Moved out of the area and now I just buy the boxes when the right deal shows up on wagjag. Restaurant quality meat.

George Allen

I ordered the 8 oz Australian Wagyu Skirt Steaks. QUALITY. Skirt steaks are my favorite. Each steak comes vacuum sealed not frozen. Easy to order online. I’ll be ordering again. I highly recommend!

George Allen

I ordered the 8 oz Australian Wagyu Skirt Steaks. QUALITY. Skirt steaks are my favorite. Each steak comes vacuum sealed not frozen. Easy to order online. I’ll be ordering again. I highly recommend!

Stanly Padavan

Best place to buy meat. Good price.

TJ adamson

Unbelievably delicious!! Best meat my family has ever had!! My son bought 2 large and 3 smaller Tomahawk steaks for his Dad's Birthday and we were blown away!! I was raised on a beef farm and I know meat and these guys do it better than anyone else. Since our butcher closed we have been struggling to find decent meat and haven't found anyone with the quality I insist on until the really nice delivery guys shown up with the meat from your store. From the moment we opened the box we knew it was going to be good. Wow had to post some pictures even though the pictures do not do it justice. I can't believe you deliver to Innisfil. Thank you for outstanding product and you have 5 new customers for life!!!

Norman Craig

They had what I wanted at a great price.

Clay Whitney

Just witnessed an idiot delivery driver almost roll the truck taking a corner in innisfil going way too fast doing approx 70 in a 40.

Boheun Hwang

I got scammed! Always make sure to know the prices before buying because staff charged me extra and then later denied it! Never buying from here again!!!!

Ivona Marczuk

Very good kabanosy for good price

alex lobal

There are few places that bring you as much happiness as this shop does as an adult. Amazing meat, great service very helpful and kind and patient.

ifrad C

We have been ordering from butcher shoppe since 2018.... On wed aug 4 9.29 pm i sent an email for products to be arrived on Thursday... My products never came!!!!! Thursday phone line was off as usual! I called Friday morning i was told mistake had been occurred and it was delivered to someone else when i clearly stated it was for us!!!!! I was assured by the rep that i will get my products on Friday evening... By Friday i already lost on revenue!!!!! Today sat evening 2.23 pm My products never came which was to be delivered on aug 5th!!!! This is not the way to treat u customers

ifrad C

We have been ordering from butcher shoppe since 2018.... On wed aug 4 9.29 pm i sent an email for products to be arrived on Thursday... My products never came!!!!! Thursday phone line was off as usual! I called Friday morning i was told mistake had been occurred and it was delivered to someone else when i clearly stated it was for us!!!!! I was assured by the rep that i will get my products on Friday evening... By Friday i already lost on revenue!!!!! Today sat evening 2.23 pm My products never came which was to be delivered on aug 5th!!!! This is not the way to treat u customers

Anthony C

Meat Lovers Paradise . Quality and Selection . The only place I go . The only reason why you would be disappointed .....If you are a vegetarian .

Steven Gould

Best place to get steaks and sausages in the GTA!

Jim Lucas

Love, love love The Butcher Shoppe! We started ordering here about 6 months ago and place an order every month... when the truck arrives we are the ENVY of the neighborhood! Excellent products, service at HQ is top notch and the driver's always arrive with a big smile! Cheers!

Brando Usher

I have ordered before and have been pleased, but I was recently sent chicken that had gone bad and they did not do anything. They told me that because it was more than 24 hours after the chicken was delivered they were unable to provide a credit or send me some chicken. I typically would not leave a negative review but this left a bad tase.

Gordon MORRISON

I used to order from them before I retired from the restaurant business, every time I changed jobs I would get rid of the meat suppliers and bring in The Butcher Shoppe. High quality meats, fresh and at reasonable prices. My Sales man was Steve Gulag.

Matt John

Excellent service. Super clean. High quality. Great prices. Best butcher.

David Lewis

Delivery is timely and product is well cut and aged.Just had a AAA ribeye that ate as well as any tenderloin steak. The prime flat iron steaks are worth every penny and the Wygu skirts are perfect for fahitas

Taras Bordulyak

Some products is more expensive than in Costco, but it's fresh.

Guy D

Great meat, never been disappointed.

Adrian Campodonico

Ordered over the $250 for quicker delivery to get product before Canada Day and nothing came. Now no food for the planned event. Not the best first time ordering experience. No tracking, no communication about delays. Truly disappointed, not the best business parctice. We shall see if they reply to my emails or give me a refund as requested.

Ryan Day

One of their delivery drivers was driving his truck through the hospital district in downtown Toronto while talking on his hand-held cellphone. Appalling, dangerous behaviour.

Rob M.

Purchased a box of NY Strip 12oz steaks via Wagjag and they were terrible. Virtually inedible box of gristle. Maybe I just got a bad batch - but regardless, it was very disappointing.

Louis S

No one answers the phone. Very frustrating.

Dog Lvr

Terrible customer service. The man and woman there were so rude that I will never be returning back to shop there again!

abc xyz

Great prices ... great service ... great product !

Jeff Cunningham

Meat was spoiled. I tried to return it but all I got was attitude. I am out $60, but I guess it was a lesson learned. I don not recommend this company to anyone.

Nathan Graves

I've never seen such a circus in my life. Was told to come down at 5am to deliver, here it is 1pm and they finally tell me to back in off the street. Receiver is very very unprofessional. Now I sit here waiting for them to decide when they they are going to receive me. No end in sight.... I will never deliver here again.

Jason Porter

Picked up an A5 Wagyu striploin for a birthday dinner. Excellent, worth every penny.

Michael Hamor

Sad. They lost my business when one of their drivers near ran me off the road and shouted expletives. Your trucks and drivers are extensions of your business and should be safe and courteous on the road.

Aldert van Nieuwkoop

Very disappointed. This is our first try and I was hesitant to start off with but ok let’s give it a try. We ordered over $250 worth of meat to reduce the delivery of otherwise $25. The delivery was supposed to take place between 10-6 today but alas nothing… we had planned a birthday dinner taboo. No tracking, no contact details other than an e mail and no updates on delivery. We finally ended up speaking to someone after searching the internet for a contact number. Driver apparently was broken down and no idea when delivery could take place. We cancelled the order. We were looking forward to it but this was not a good experience. Strongly advise the store to sort out their delivery and provide tracking or updates to their clients.

Felix

We ordered 10 steaks through WagJag and the first one we ate was probably one of the best steaks we have eaten in years. The second steak was like eating the sole off my shoe. Two steaks from the same order of ten but completely different. How does this happen? No more WagJag steak orders.

Braiden Swinimer

The wagyu beef I got from here was really good I got to order twice but now for some reason it will not let me get an order to where I live I have sent an email hoping to get a response

Kareem O

Made my first online order. The process was very easy and the staff I spoke to on the phone were very helpful and friendly. I picked up the order and the process was quick and efficient. There was a problem with the order but the Customer Service resolution by Andrew was fast, professional and I felt well taken care of. The product was top notch. Will definitely be using them for all my meat purchases moving forward.

Robert Wong

Great product, easy to order website and fantastic price. But above all, they have great service. From the person on the phone following up on an order, to the driver delivering the food. Courteous and helpful. I will continue to shop there!

Osmel Espinosa

(Translated) It is very good quality and very adjustable price (Original) Es muy bueno calidad y precio muy ajustable

Troy Zieman

When it comes to beef I am willing to forgo price . The Butcher shop is the best I had the 32 oz. Dry aged Porterhouse...it was a religious experience ????. The delivery was spectacular. Everything we have ordered was top notch . There is only a short summer , treat yourself to the very best ..The Butcher Shoppe!!!

Sarah Abbott

First and last time ordering from this place. We see the truck all over Cambridge, we thought we would give them a try since they have different types of Wagyu. Placed the order August 5th to have the order delivered by August 7th. When the order arrived I opened the box to find only one of our three steaks for our Sunday dinner of guest coming in from out of town. I reached out via email and Instagram to get this rectified ASAP, we pushed our dinner to Monday. On Sunday, I received a message apologizing for the mistake and the two missing steaks would be delivered on Monday, my husband got a call immediately after I received the message and the lady told him the exact same thing. Monday, our guest came in from out of town.. no steaks AGAIN. I called messaged once again since the store closes at 4pm, nothing back. I call Tuesday morning (this morning) first thing, the lady was quite rude and then finally took my phone number and name and said she would look into and get right back to me. 12pm comes, no call so I call back. They have no record that anyone was looking into our missing order, so I explain the situation again. The best they can do is send them out for delivery tomorrow “free of charge”. First of all, if a customer has already paid for the product and the delivery charges.. it is NOT free of charge. Second of all, if you’ve already screwed up twice now some sort of compensation to the customer is in order. Absolutely ridiculous customer service and the order should have been sent out immediately when the first phone call this morning was placed. I will not be recommending this place of business at all, it has been a horrible experience.

sniffy bear

We ordered two tomahawk steaks from them last week for my birthday and a few other items to make up for the free delivery. Everything was beautiful, they were great and easy to deal with and our items were delivered on schedule. First time ordering from them, but will not be our last!!!