Here you will be able to see all the information of real people like you who purchased the services of Nutrafarms (Butcher Shop) in the area close to Barrie (Canada).
Nowadays the firm receives a rating of 4 out of 5 and this rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is quite positive, and it is founded on a very large number of feddbacks, so we may conclude that the score is quite reliable. If people have bothered to evaluate when they've done well, it works.
You know that we don't usually bother to set feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Butcher Shop is included in the category of Meat wholesaler.
We ordered our first time last year and absolutely love the meat. They were helpful and patient with us choosing our order. And also was very easy to do the exchange. Love having all the meat I need for my family at home. Will definitely be ordering again!
This our 6th year with Nutrafarms. Thanks again for helping our family eat better and suport local farms!
Worst decision of my life was to trust this company. Stay away!
The food is amazing and the price is fair. Will definitely order again. The only problem is that it doesnt come with a list of what you get.
Just renewed our third year. Love the quality of the meat and the customer service is fantastic!!!
I wrote a Facebook comment about how this place operates and it got deleted, so I'm posting here to warn potential victims to this scam. A kid knocked on the door at 7pm offering a free sample of beef. I agreed to accept a sales pitch the following day after work. A man came to the house with the sample as promised, and proceeded to baste me with a long, high-pressure sales pitch about how their products are local, ethically sourced and GMO free. He even went so far as to say that the animals are killed in such a way that they aren't stressed so somehow that's healthier to consume. (Which is BS, lions aren't affected by how stressed the gazelle was when they killed it.) After the pitch, he showed me a list of products that Nutrafarms provides and we discussed which ones I would use most. He then filled out a sales agreement for $3700 worth of product, plus a free freezer, and tried to get me to sign it. At this point, we had not discussed how much of each product I would be receiving, or at what price per pound. I declined to sign the agreement and he refused to leave any documentation or even a product list. I strongly recommend to anyone considering this to consult reviews on Google, Facebook, as well as Indeed for reviews from former employees. This business is a scam. If it weren't, they wouldn't need to attack negative reviews, delete Facebook comments, or sell door-to-door and resort to high pressure sales.
Despite some skepticism at first, we had a great experience. The food was very high quality and our sales rep, Neil Gordon, worked hard to make any adjustments and accommodations we needed, including a new freezer to hold the food.
We were approached at the door to receive a free sample of meat. I was told that someone would deliver next day. Next day a salesman showed up with a free sample. Asked to come in. See in I was receiving a free sample I let him in to give me a pitch. The salesman became very pushy and demanding.. Gave me a presentation binder and started into his sales pitch. He asked if my wife would be joining and I said she was on the phone. He said he needed her to see the presentation as well and wanted to wait. I told him she would join after her call and to proceed. I interrupted his presentation with questions which seemed to frustrate him to no end. Who's the customer? When I discovered we had to purchase a years worth of product all at once I told him that would not work for us, he asked why. I said we buy what we consume, and will only stock a month at most. He proceeded to tell us they could offer a really good deal on a new freezer. We already have a freezer! So whats the problem he asked. I asked him if they could offer a subscription service on a weekly or monthly basis. And he told me no one does that. I started naming other services and he said they will all be out of business in 6 months or less. Its this type of sales arrogance that causes businesses to ignore disruption in the marketplace. This man was in denial. He did not listen to a potential customer, and was only interested in how big of an order he could get me to finance! I got my sample, and the salesman left leaving us feeling we wasted HIS time for a free pound of ground beef. I told him that I'm sure their product is good, but we don't need to purchase a years worth of product for thousands of dollars, which they would happily finance costing me even more! There are services that will allow me to pick what I want online, delivering it on whatever schedule I require. I'm purchasing food, not a car! You better wake up, because the competition is going to consume you! In conclusion, this was a horrible sales experience that reflected poorly on what might be a good business. They lost their chance with our family! I give two stars, as we did receive a free package of lean ground beef!
I had a very bad experience with Nutrafarm. We had a very kind gentleman come to our door to talk to us about how much we ate meat (roughly 3 times a week) and a bit about Nutrafarm and my husband I were interested in learning more and getting a free sample of frozen meat. The "sales" guy came by the following evening and again asked about our meat consumption and we said roughly 3 times a week and that we spend anywhere from $100-150 a week on groceries for the two of us. He completely halted his pitch and said that Nutrafarm was not right for us their smallest package was $66/ week on meat alone. He then left immediately and took the free sample with him. We were a bit shocked that we were not even asked but rather told that Nutrafarm was not right for us. I feel we were a bit cheated here...
Purchasing food that we know is local is important to us, and we appreciate the quality of the meats/protein that Nutrafarm provides. This is our fourth time we have ordered from Nutrafarm, because of the choices offered in our custom orders, and convenience of having it delivered. The consideration of smaller amounts in the frozen packaging, makes it easier for meal prepping for a smaller family. I always recommend Nutrafarm. thanks - Melissa
Other then the meat being tasty, we were under quoted and ran out of meat after 4 months Still had to pay the 3000 dollars and had no meat. Even more frustrating, it is impossible to get ahold of anyone to actually talk to. I have called our rep 4 times and sent 5 emails in 3 weeks to clarify payment stuff and I have yet to hear back. Terrible company but good meat
Wow! From the first person who greeted us at the door of our home, to the phenomenal quality of product, to the delivery guys that came on time in a snowstorm in December, we have been amazed with this company and their products! The steaks are great, the chicken is through the roof and the price is perfect. We have recently put in our second order and are looking forward to barbequing throughout the winter!
Cannot describe how much better the meat is compared to grocery stores; no "mystery" water comes out of the meat after thawing, no red! juice/ blood either (did you ever wonder why they place those blood sponges at the bottom of the packaging in the store?) Best of all a 5 lbs roast comes out as a 5 lbs roast... The flash freezing and vacuum seal are ideal for us in the past 3 years of buying I never experienced freezer burn or funny tasting meat. Excellent customer service (we were not 100% satisfied with a roast, were given a credit and told we could keep the other *used it for stew), price is locked for 3 years, always get a few extras thrown in, the guys taking the orders each year are no pressure, great to talk to and knowledgeable with the product. No questions at all that we will continue to be customers.
High quality meats and produce, courteous professional staff and excellent service.
Went to make an order the replacement never told me I had to have a certain credit score after I already put in my deposit. They call me 2 days before my delivery saying I need a cosigner because I am 5 points 2 short , have complained about the situation 3 times already called in to support and STILL have not received my deposit back and it has been 2 MONTHS with them telling me it would be a week. Never received a delivery and have had my deposit taken with no return.
I just finished ordering for my second year from my local rep Neil! I cannot recommend them more, the quality is incredible, individual packaging, and always having food for a meal on hand is great. Initially I thought the defrosting would be a headache, but throwing it in some warm water in the sink has it ready by the time you've chopped your veggies!
Staff has always been really helpful and friendly. Food we have tired to date has been amazing! Delivery was smooth and efficient.
Been using Nutrifarms for 4 years now with a family of five and making food for two dogs. Never had a problem with the great quality of farm fresh food, great selection and my kids love the bbq chicken wings and pulled pork. Prompt delivery and great bonuses. Thx Javier!
They want you to buy a minimum of 16 cu ft worth of meat in one order!!! Rediculous, perhaps if you are a large restaurant or a residential home that would make sense. This should not be marketed as something for regular consumers.
We have just made our third order with Nutrafarms. We LOVE the food quality and know that we are providing the best quality meat for our kids. We also LOVE that there is so much flexibility in the order packages. We are so very pleased with the outstanding customer service, specifically Darius. It had been such a LONG time since I had to purchase meat at the grocery store that I forgot how crazy the supermarket prices are when trying to find high quality meat and how low the quality of the meat is. Can't wait for our next delivery!
Deceptive business practices
We just completed placing our order (this is our second year) The product is excellent quality, and having hormone and antibiotic free is very important to us. Also, our 10 year old daughter is quite concerned with consuming only free range animals that have been treated humanely. Thanks Nutrafarm !
My family and I have been enjoying Nutrafarms product for 2 years now. There isn't a bad thing we can say about Nutrafarms. The meat is absolutely fantastic, we have noticed the savings in our grocery budget, we also love the fact that Nutrafarms is naturally raised from local Ontario farms. Having the convenience of the Product in our house is also amazing. Best decision we made was signing up with Nutrafarms. The sales rep that came to our house was also very professional and a great guy. Thanks Nutrafarms The Kellys
they were extremely pushy and tried to rush me into making a decision in my own home
Delivery was on time, however the order was missing an entire selection, which was substituted with a similar product. For context, the delivery was the day before the Provincial shut down due to Covid -19. Upon calling Nutrafarms to advise, they said they would get back to me. I called the day after the delivery and twice again during the lock down, to try to resolve the problem. Just recently, they reached out to me. Having done their background work, they knew about the substitution and my calls to their office and apologized and offered to deliver my original selection that had been substituted. All in all, and understanding the constraints placed on everyone due to the pandemic I am very happy with the products, and their customer service. Thank You Nutrafarms
Neil Gordon is our rep and he is a wonderful example of how professional this company is. He assisted us in determining exactly what was good for our family and quantities for a year -- something that is tricky to figure out. Nutrafarms is a local butcher who delivers excellent quality. Their meat; beef, pork, and chicken, is better than anything we have purchased locally at grocery stores. It's like having a butcher in your basement all the time. We also get fish such as sushi grade tuna and salmon, chicken wings, and hot dogs (like the best ever!). This year we are trying the Red Snapper, and I expect it will be as delicious as all the other products we have received. Wonderfully handy when guests drop in, because we always have something to serve. The meat is packaged in individual servings, making it easy to work with. All of it is flash-frozen and so well packaged, that even with a 6-hour power failure, the meat didn't spoil or loose vacuum. We are starting our second year with Nutrafarms, and happily. I expect we will never again buy meat from a supermarket. Thank you Nutrafarms.
We have been ordering from Rob at Nutrafarms since 2011.... The service is friendly, fast and outstanding. We started off with a small package and quickly realized the great quality and taste ! Everyone is so very helpful and IF anything is not perfect...they FIX it! Highly recommend anyone who likes to eat quality met to try it!
This is our 2nd order from Nutrafarms. The selection of meats, veggies and fruits is excellent, and the quality is superb. We also like that we can see how the animals are raised. Lastly, the price guarantee was very helpful with the costs of everything going up so much lately! Highly recommend for anyone. We are a family of 2, and our orders last from 14-18 months… depending on the item and how often we host BBQs in summer.
Thank you so much Glen Russell for taking our second order with Nutrafarms!! We are so happy to know that our family eats quality food with a fabulous price tag! Request Glen Russell for your next order, he’s a true professional and a bonus chef background!
I sent a note asking for a sample as my wife and I were looking to support nom factory farming. We were going to buy a freezer of meat. They started being very pushy- when are both you and your wife home - my wife or I can make a decision it is not 1950. 8 texts each more aggressive than the last about how long the mtg would take (up to 2 hrs) Finally I gave them a day and they never showed LOL Ridiculous Found a small farm in Muskoka and placed an order for the winter, no hassle no sales pitch ... Keep looking these guys are clowns
I highly recommend Nutra Farms! Their service is exceptional, but so much more so are the meats and vegetables they provide! I have bought organic since 1985 and have never seen so little fat in minced meats. Previously, when cooking meats there was always a lot of shrinkage. Not so with Nutra Farms meats! Their meats are no smaller in size after cooking! Amazing! - Besides that, I find all of their meats and vegetables are much more flavourful than any others I've purchased, cooked with, and eaten, in all that time. Truly delicious! - Their prices are exceptionally good as well - good savings for families and freezers stocked for the year with no need for spending time shopping weekly for meats, fish, and vegetables. - I had wanted to make healthy bone soup/stock for years but couldn't find them anywhere. Delighted that NutraFrams provides them! - We are very happy and satisfied customers of NutraFarms!
My husband and I had the pleasure of meeting with Glen Russell from Nutrafarms this morning. Terrific experience overall with a very informative presentation. As a vegetarian myself who is considering adding meat back into my diet, I was looking for an ethical, humane, organic and local source if I was going to eat meat again, and I believe I found it with Nutrafarms. Getting a vegetarian to eat meat again....Speaks volumes!
We just bought our first order from Neil tonight! It was lovely having him in our home - almost like having a friend over and we just met him! Looking forward to #themeatinvasion !!!!
I highly recommend Nutra Farms the quality of the meat is amazing and once you try it you wont wanna go back to the grocery store bought meat. Not only is the quality amazing the packging is great . I reccomend talking to Rob Martin he is awesome what great customer service I am now on my 3rd order.
Door to door scammers
Great tasting food that makes you feel better. What more could you ask for?
Great quality product but I don't understand why there's no consistency in the packaging. A package of chicken breasts could have 1 in it or 3. Bacon might have 4 slices or 6. Etc.
Honestly I didn't buy from them but this one sales person named Kelly was super nice and patient and talked to me for an HOUR to help me with any questions I had. She did not show any sign of agitation after I ended up not wanting to go through with the meat service. Will probably sign up for the meat service in the future just for Kelly.
My wife and I had some of their ground beef. It was my first time eating actual local, fresh, properly fed beef. Wow... It was absolutely incredible!!! I'm actually sorry I ate it since now I know what fresh, amazing beef tastes like. Wow, just wow...
After two years of being a customer of nutrifarm, I am extremely satisfied with the quality of their products, the expertise of their sales representatives and their timely delivery. I would recommend Nutrifarm products to any person interested in adding organic protein to their diet at an affordable price.
I recently had a long conversation with the VP of sales and Nutrafarms and I was really impressed with their process of raising their meet. He explained to me that all their livestock are raised in a traditional way, they are grass fed and are not treated with any drugs. He also explained to me all their quality control mechanisms at their farms, as well as their freezing and processing procedures. This is exactly the kind of meet I want to feed my family.
Quality frozen, packaged meats that taste great when cooked. All meats are organic , grass fed and drug free. The cuts were all tasty especially chicken and top sirloin on the BBQ.
We have been Nutrafarm customers for 3 years and can't imagine life at home without them. The meat is beyond our expectations for quality, flavour and cost. They have saved us time from grocery shopping and help us feed great quality food to our children, family and friends. Javier is very knowledgeable;e about Nutrafarm's mission and it was refreshing to have him share his passion about a product he sells and can feel good about. We highly recommend. Once you become a customer, its hard to go back to grocery store meat.
Repeat customer for the past 3 years. Their customer service is excellent and our family is very happy with the quality of their products. Would highly recommend them and I'm sure we will be customers for a very long time.
Just finished submitting our second order with Neil and can't say enough about the quality of this product. The quantity lasted the estimated time given by Neil in our first order (we have a family of 4) and almost 10 months later, the meat quality is as fresh and tasty as the first package we opened! As promised almost a year ago my second order had no cost increase. I can't say enough about this company and their product, I recommend them to all my friends and family!
Seeking High quality organic and free range/grass fed (ethically raised) meat as well as organic produce, for our family, my wife and I joined several years ago and have never looked back. The order comes once every ten months or so and we even bought a basement freezer from them because the price was too good. Prices are a little better than store organic costs but the convenience of not adding the meat to our weekly grocery jaunts is great. The most important part is the meat tastes great. We had a great rep and, so far, a hassle free experience. I would definitely recommend to friends and family. Plus I love supporting farming methods done the right way!
They keep called me to set the time for sample and I set the time but they told me that both of me and my husband should be present otherwise they would not come. They keep call everyday. Totally INSANE and DISTURBING. I am all about supporting local farmers but not when you’re harassed into doing so. I am blocking your number for my mental health. Don’t sale something like that.
Deceptive advertising. Their heading states "Pastured Pork," but once you read their page on how the pigs are raised, they never step outdoors or see pasture grass..
We are on our 3rd order from nutrafarms. The quality is great and the customer service is better. Very easy to exchange meat with no charge. Friendly and helpful staff. Would recommend to anyone.
Please don’t believe all of the positive reviews on here. Many of them are from sales reps. Almost got roped into this, thankfully, my fiancé and I were able to cancel before taking delivery. The food is overpriced and they refuse to tell you how much you’re paying per pound of food. This company is way too sketchy for me and therefore, I would not recommend.
2nd year we’ve ordered our meat from this company, and it’s great. And, seriously, try the hot dogs.
Love the variety and quality of Nutrafarms products. Meat thaws in 30 mins or less & tastes exceptionally better than typical grocery store meats. All the cleaning products help us create less plastic waste & the frozen fruit, and veggies are great to have on hand.
Awesome service, great selection, and superb quality meat. We have reordered again for our second year and couldn't have made a better investment in our health and nutrition!
Wow I wished I checked here first. Last night someone came to the house to deliver a ‘free sample’ and pitch and boy was it ever more aggressive then I wanted. I had to give personal information for the night to end. Add to it I told the sales rep I would let them know in the coming days and when I advised this morning we were going to pass on their $5000 year long commitment, the manager called and harassed me. When asked the manager to stop the pushing, the mananger (Mary)kept going. Stay away from this company!
We have ordered three times and each order has lasted well over a year for us. It is all excellent quality and there is a good selection of chicken, pork, beef, fish, frozen fruits & vegetables and pantry items. Very pleasant to deal with and the sales persons visit us. Their mandates on food source locality and livestock treatment are very positive.
Amazing quality meats you just can’t beat I remember tasting their chicken for the first time after being so used to regular grocery store quality chicken , one word wow what a difference pricey yes, but worth every dollar ???? not to mention the customer service 5 star treatment
Just place our 5th order with Nutrafarms. We keep coming back because the quality of the chicken and pork is amazing and the steak is excellent. Over the years we have also started picking up a few of the staples through them too as the pricing on some of the canned foods is very good. The only issue, if you can call it that, is having to figure out how to pack everything in the freezer, but to be fair, it is a fun problem to have. We will be all ready for BBQ season shortly. Highly recommended, Dexter
Just placed our order for the 4th year. Love the selection and quality of meat. However my favourite part is the convenience. The meat is individually frozen and defrosts quickly in water. Also not meal planning around meat that is on sale is great. Excellent service year after year. It's a no brainer for us!
The customer service is great! We had a life change situation, and they worked with us to ensure we were happy and our order worked for us. Great meat and customer service.
Used to work for them, shady company terrible buisness model. They just repackage and freeze average meats and sell them to you for astronomical prices with terrible customer service. And they make young people run around door to door getting them sales. Posted this here since they manipulate there facebook reviews, know a few people who used the service and used to work here as well, i should ask them to post tlreviews as well. Just freeze your own meet for a quarter the price?
I'd love to recommend this service, but can't. The quality of the meat is very good, but there is just so much risk associated with buying 1 year of meat all at once. It also takes up a lot of space and it's a big initial effort to unbox and store everything in a massive freezer. The freezer provided (rent to buy) by the company unfortunately didn't close properly at one point (bottom pull-out bin sometimes got stuck and this time it pushed a bit on the door, which then pushed it open and it wasn't noticed for 3 days since that freezer is in the basement) and we lost about $2000 worth of meat. Nutrafarms couldn't do anything about it and suggested we make a home insurance claim, which wouldn't be worthwhile, given the premium increase we'd see from that. I just think that loblaws and others offer solid organic options these days, making it not worthwhile to go with such a huge upfront investment and the risk of losing a significant portion of your meat if anything happens.
We love the products that we receive from Nutra Farms. The better flavour of the chicken is especially noticeable. We've had a couple of freezer burn issues but they've always been happy to replace the product with new.
Your door to door marketing is a joke. A teenager knocked on my door late at night, awkwardly promising me a free sample the next day at an agreed upon time. I got a call the next day saying that they wouldn't be by until later - they never showed up or called. You wasted my time, and were very insulting on the phone (e.g. are you able to make major decisions without your wife home? - seriously?). Your product may be great, but your professionalism is not. Hard pass.
Thank you Neil Gordon ! Great service and a fantastic product from Nutrafarms.
Great experience and selection
Amazing meat at fair prices. The bacon is by far the best out there. The customer service is stellar. The price of your order is locked in for 3 orders. This is our third year and we couldnt be happier.
We are about to order for the 4th year at Nutrafarms. We have 2 autistic children that DO NOT like to go grocery shopping so this is so convenient for us plus The food is absolutely the best HANDS DOWN PERFECT and we know that it is not full of everything else that keeps being recalled from the grocery stores. Don't care much for the pure and gentle cleaning products but absolutely love the food and taste of all of their meats. CHICKEN STRIPS are so yummy we cannot order enough of them. Such an amazing experience I can see us ordering this and every year they are open AMAZING !!!!!
Delivery & Customer service provided by Nutrafarms was on point. We got contacted by the delivery man up until arrival and customer service was really helpful with resolving concerns. Excellent service, fast responses, product delivered promptly and neatly packaged. Communications are swift and exceptional.
Although meat quality is great, they LIED to me about the freezer being free. One of my questions was "Wow, really? Can I keep it afterwards?" Their rep said "yes". I received a bill receipt that shows NO amount in front of "Freezer Amount" (See picture!). What they did instead was give me less meat to compensate for the freezer. The next year I get a call from them telling me I'd get more this time because I already had my freezer and I was like "Wait! What?" The freezer was the main reason I didn't renew and also the fact that I didn't think the amount/value ratio was good enough for me.
We love the quality of meat we get from Nutrafarms. When we run out of one meat before another we hate having to buy grocery store meat because we know it's just not going to taste as good. -Greg and Vicky
This is our second year to order. Customer service is great and the quality of meat is amazing. The individually wrapped meat makes it easy to meal plan or able to bring up to a cottage or camping. So happy not to be eating the low quality of meat from a grocery store. Highly recommended.
I just signed up for my second year with Nutrafarms. Our rep Carrie is amazing, we absolutely love the product and we encourage and support everything that Nutrafarms stands for.
Nutrafarms checks all the boxes for me: healthy, affordable, convenient and most importantly delicious. I recommend an order to all my friends and family.
Thank you for great meat, so glad that we are eating natural raised, free of hormones. This is our second year enjoying your products!! Super customer service...Rob is great!!
Nutra farms goes above and beyond in customer service and quality of superior products. I have never eaten meat and fish so good. Thank you Nutra farm.
Biggest rip-off, horrible customer service, lies about products origin, and the quantity for the price. They did not trade products we didn’t like for something else as advertised. The quantity is nowhere near a years worth of anything! Basically I bought $5,000 worth that was to last my family 10 months to a year (It lasted 6 months). I paid $500 a month for ten months, meaning I paid $2000 over four months for nothing, and I had to buy more meat from the market on top! Many of the products came from the USA, not local, this was disappointing because I thought I was supporting locally, and obviously they lied about that too. Don’t make the same mistake as I did, and don’t buy from this pathetic excuse for a business! I’d give zero stars if possible..
Their meat is good, but prices are outrages. It's not cheap organic meat as their paid google ads suggest. Watch out before you consider them and do your research. Was able to find same quality for 25% of their price.
I have just signed for my 3rd order, i.e., the third year. There are only 2 of us in the house but the size of the order suits us fine. And no, it is not cheap but it is cheaper than if you go to a good quality butcher and as good or better. I noticed some reviewers call it expensive but they may be used to much cheaper cuts of meat! It does seem a bit ridiculous to have that much meat in the house but boy does it make it easy to plan meals even at the last minute and I am always prepared for company. It also stops all the impulse buying you do when you run to the grocer, butcher or Farm Boy to buy something quickly for dinner. I think the meat is very tasty and recommend the products.
Great service and product. This is our fourth year ordering from our rep Neil. We love the ability to look at the order when it arrives and make substitutions if it is not exactly what we need. It's great to be able to look at the full order in your house and return anything you feel they sent too much of. The staff is always friendly and great when making sure the order is what you want and the quality is better then anything in the supermarket.
The meat, fruit and veggies are all great! It's been a wonderful first year of having fresh, local food throughout the week, and being able to skip that whole section at the grocery store! We are still working our way through our batch, and can't wait to get low enough to order the next!
We've been getting great service for years...we love the quality...once you get used to the quality meat, you'll never go back to the grocery store meat! Thanks, Neil Gordon, for continuing our great experience with Nutrafarms.
The food from Nutrafarms is second to none in taste and quality. My son and I especially love the ground beef.. As soon as it hits the frying pan, you know you've got REAL food cooking just by the smell.. So much better than the waterlogged and drug-tainted meat from the factory farm grocery stores.
Just completed our 2nd year order with Nutrafarms and looking forward to our order arriving, especially the kids!
This is my 3rd year with Nutrafarms and my family just loves it. We cannot imagine having to eat the poor quality meat we were once eating from the grocery store again. I recommend this to anyone who wants to feed their family good quality products!
This is my 2nd year ordering from this company, and we couldn't be happier. They've always accommodated us , and have gone the extra mile on more than one occasion. Michelle is one of their many employees who have been extremely pleasant to deal with. The quality of meat is outstanding as well.
This is hands down the best meat I have ever tried!, I'll admit I was hesitant at first as I am one that likes to do my own research, however once I finished conducting my research, I found that this company out all the other ones I looked at (not mentioning any names) where the most willing to answer any questions I had and on top of that put all there results that they were telling me over the phone on their website! There is currently no other company that I have come across who will post all there test results of their animals on their website and state in writing free ranged, gmo feed free, antibiotic free, drug free, etc. Not to mention the process in which they take to harvest there meats, they go above and beyond any other farmer I have ever asked questions to about harvesting and raising meats. hang dried beef for a month compared to 7 day AAA beef at fortinos lmao Ill take premium hang dried beef any day of the year, sell my car to pay for it if I had to!
Just made my order for a second year. It was easy to decide to renew - the vac pack product stays very well and the taste of the meat is better than any store I shop at. Having it in my basement is an extra bonus! Save the shopping time and cook healthy sourced food. It is easy to cook something the kids will eat when you have so much choice that is easily and quickly thawed.
We love it!
This is our second purchase with Nutrafarms and the quality is great! We especially like the beef and chicken, and love the stir-fry vegetables for a quick and healthy meal.
Pushy sales pitches and overpriced plans. No real information about beef grade or breed, little information about chicken/pork preparation, use of antibiotics, type of feed or source,. It's hard to give them a chance when the marketing, pamphlets, and binders all sound like rhetoric. A ton of bla bla bla that tells me nothing about the meat I am ordering. Scripted diatribes don't do it for me. I can't get past the marketing gimmick and lack of actual information.
I love the product. I love the convenience it provides to my day to day life. No more club packs or family packs to take out. Individual servings protects me from wasting food. Quality cuts and hormone free are two aspects that has me coming back to the programme year after year. Being able to pick choose the package I want is great. A payment plan and personable salesman are two more factors that has made it easy to sign up.
Not sure about the product because the representative is so condescending sitting at my sister's house with him. He is right in your business I feel like he wants my credit score because he fells I may not have enough income... just astonished
They keep called me to set the time for sample and I set the time but they told me that both of me and my husband should be present otherwise they would not come. They keep call everyday. Totally INSANE and DISTURBING. I am all about supporting local farmers but not when you’re harassed into doing so. I am blocking your number for my mental health. Don’t sale something like that.
we were very disappointed with our order. our sales lady was great, but we got a LOT less food than we expected. we feel like we overpaid for the amount of food we got. also, customer service was very slow to respond to our issue and as of today (3 months later), still haven't solved our problem. we were given the wrong food and we have to be the ones to call them to get them to come deliver the right food. we have initiated all of the communication and we are very dissatisfied! cannot review this enough to share to other potential buyers to be aware before they hand over so much money to this company.
Don’t let the 1 star reviews keep you from purchasing from Nutrafarms- half of the reviews are people complaining that a sales rep knocked on their door. These reviews do not reflect the quality and quantity of the products you receive. My husband and I just finished ordering our second round of meat with Shawn Wilson and we cannot wait for our delivery next weekend. We became customers last year and it really was one of the best decisions we made. Not only do we save time by not having to go to the grocery store every other day, we also save money from buying meat in bulk. Not to mention the quality is outstanding and we know that what we are eating isn’t riddled with fillers and other harmful additives. It is 100% Free Range and Natural meat! (OH and I forgot to mention you get a freezer with your purchase and all of the meat is flash frozen and vacuum sealed)! And since this was our second order we were able to sit down with Shawn and go over what we wanted to change on this order. For example- we found we ordered too much ground beef last time so we were able to customize our order and add more pork. We also got a months worth of free meat because we already had the freezer from last year. AND to add to all of this- we also receive $300 worth of free all natural cleaning products. So it’s safe to say my husband and I are customers for life! Thank you Nutrafarms!
Javier just updated our Nutrafarms agreement for 2020. GRASS FED, HUMANLY TREATED, ETHICAL, So simple, so friendly, so professional! The best thing you can do for your family with regards to your meat intake Is call Javier and his team at the Milton office and sign up.
I have.been over the top impresses with the quality.The flavour,, the texture , the smell, all superb. Reminds me of the food I ate at my Grandmother’s farm. I love knowing that I am giving my family chemical free pastured food that is overall healthier while supporting local sustainable farming practices. Win win win
The best quality meat that you can get an affordable price. Locally raised, chemical free certified and above all delicious!
Been with Nutrafarms for 8 years now and it's always been great. Rob is great and always there to answer any questions.
Threatens reviewers with lawsuits from non-existent lawyers. "Gil Zvony" does not exist as a part of any Bar Association in Canada.
We just placed our 3rd year straight with Nutrifarms. We absolutely love their products. Tasty, handy and very courteous and helpful staff. I would encourage all of my friends to try them out!
Meats quality is a 5star tender juicy fresh .individual pack and vacuum seal . Delivery and they even provide a freezer.
This is our second year with Nutrafarms and we couldn't be happier with the quality of the meat and the service Javier has provided. Being a fitness professional and Type 2 Diabetes weight loss coach, I know first hand how much the quality of our food makes a difference in our health and longevity. The meat tastes amazing, doesn't smell, takes 30 mins to thaw, doesn't shrink, and is totally free from any antibiotics or hormones. What you put in your body becomes a part of you so I highly recommend making the shift and going with Nutrafarms.
Horrible experience. they came to my door and scheduled an appointment for 4pm next day. i get a call 1hr before they are scheduled to arrive to make sure all members of house hold are present. they refused to come and do an appointment if a member of my family is not present!!!!what kind of service is that!!!!people work hard and long and its hard to arrange for all family members to be home at same time. If you did not want my business why did u come to my door??? Next time one of you representative will step foot on my property i will have them charged with trespassing!!!!DONT GIVE THEM YOUR BUSINESS
It was impossible to receive a list of products that we were going to receive. I had to wait till the order arrived to figure out what exactly we purchasing. Once it arrived it was way over priced. Roughly $4000.00 majority chicken legs and thighs, drums. For 5 months worth of food. Never again!! If you want to try Nutrafarms ask these questions 1. What exactly am I receiving. 2 How much is it a pound? If they don't tell you walk away.
This is our second year and we are very happy to renew our order. Fantastic service and amazing product! Our sales rep Rob Martin was fantastic. Thanks again!!
The food is fantastic, the cost is reasonable .The consumer support people, be it the rep, the providers and even distribution drivers are friendly sincere and respectful. They want your company and they go the more step to keep you happy! Thank you!
We are entering our third year with Nutrafarms. It is the most convenient and high quality service we could have found. Just great for our family.
We’ve had Nutrafarms meets for three years. The product is excellent and service above expectations. We love the convenience of having good quality meet at our fingertips.
We just renewed for a second year. Our representative (Neil) was very knowledgeable and helped us customize our order to meet our family's needs. Apart from the great taste, I found it extremely convenient to have the meat products on hand. We also wasted less with the convenient single portion packaging. We recommend Nutrafarms to all our friends and family.
Always great service, our rep Neil is knowledgeable and courteous to our needs and expectations. Great service and will continue to support Nutrafarm.
This is our second year placing our annual order and we are more than happy with the quantity as well as quality of the meat.. our price has been locked in since last year and with the rising price of meat this is a blessing.. we actually save and dont have to pick through relabled meat at the grocery store:) Love that Nutrafarms is available to us for our healthy meat needs!
I would give this outfit zero stars if I could. They call their chicken breasts "larger than usual"; in actual fact, they are from killed older - and much tougher - chickens. Their striploin steaks are so poor I would never dare serve them to a guest. Their salesman spoke of the high quality of the meat, and as proof offered reports verified by an organization called "Free Range Canada Limited". That turns out to be a fraudulent Nutrafarms front, with an "office" in a mailbox in a UPS Store in Barrie, Ont. Everything about this company is dishonest. Don't go near them, or you'll end up stuck with a freezer full of awful meat.
We just ordered for the second time from Nutrafarms. Our sales rep, Darius, is knowledgeable and courtesy with no pressure tactics. The service and the quality of meats are both fantastic. I am pleased to know that these meats contain no drugs or chemicals and are tested regularly to meet or exceed the same standards as certified organic. Happy to be a customer for the second time around - see you again next year, Darius!
Just completed our 9th order with Nutrafarms. Always excellent quality of the meat and service. Rob has been coming to see us for years and make the process so easy. My wife won't normally eat ground meat but with the high quality from Nutrafarms it is on the menu at least once a week.
Great meat packages , Tailor to your need, Rob did not try and oversell, and explained everything clearly. easy to order
This is our 6th year as a returning customer. We love the food and satisfaction is guaranteed. It’s always great to talk with Carrie - she is very helpful.
Stay away from Chambers foods and go to these kindhearted people they actually care about what your putting in your body and want to give you the best deal possible!!! Thanks Marc!!
I'm a customer of Nutrafarms for a second year and was very happy until last delivery. The sales guys that went to my house did a huge mistake. I was asked to get the same amount of meat that I got last year, and he by mistake forgot to write one of my choices, and so I got a wrong amount of meat. Also, he told me that because this year we don't need to spend money on the freezer, we will get more meat. Now I'm trying to get an answer what should be the next step speaking with customer service for a week. The only answer I get that I need to do an exchange, so I need to return almost all an "extra" meet that I get. I'm very disappointing. The only thing I wanted is to get at least the same amount of meat that I got last year.!!!
Worked there for about a month. I think it's a shady place to work. You get paid 15$ per hour OR commission, whichever is more, cool, what they don't put in the employment contract is that at the end of 8 weeks they stop paying hourly rates at all and deduct any hourly pay you have accepted until that point from future commission only pay. They also have a tough time with taxes. My first paycheque was for $300 and didn't have any deductions, but my next paycheque had an EI deduction but no other taxes which is a red flag for me.
We've been customers with Rob at Nutrafarms since 2012. Their meat is of such high quality that we could never go back to grocery store meat! Incredibly tasty. The customer service is great - if there is a mistake in the order, they come to your door to pick it up & replace it. It is SO NICE to just walk downstairs to our basement to grab the meat we need for dinner. It is all individually packaged and extremely convenient. Menu planning is very simple now. AND the meat defrosts quickly because of being 'flash frozen' - many times we've forgotten to take meat out of the freezer at night for the next day's supper - but no worries - we can take it out an hour or two before dinner, soak the package in water, and voila! It is defrosted and ready to cook. You will not be disappointed. We're referred two of our friends as well and they are also returning customers.
Door-to-door sales have been illegal in Ontario since March 2018, yet these jokers just trespassed onto my property and knocked on my door upsetting both me and my two dogs, the first to do so since this legislation took effect. This company obviously thinks they are above the law which should be a pretty good indication of the type of business people they truly are.
We've just placed our 3rd order. Nutrafarms does it right. Our salesperson Rob is very respectable, kind and courteous. Being able to customize your order and the great service behind it is what makes this a cut above the rest. If you're ordering, I recommend you ask for the free freezer, we didn't know about it until our 2nd order, but it's a great offer.
(Translated) This is the third year in a row that we have decided to order our meat from Nutrafarms. The quality of the meat is irreproachable and in case of freezer burn, the pieces concerned are replaced by others. Also, the after sales service is fast and efficient. In case of error during the delivery, Nutrafarms always took the necessary measures to satisfy our requests as soon as possible, with a lot of courtesy. In case of doubt, Nutrafarms has always proved us right. In addition to the quality of the meat, which is considerably higher than the "chemicals" found at the supermarket, convenience is also one of the reasons we like Nutrafarms. In the case of a surprise guest, it only takes an hour to defrost a few pieces of meat that have always been a hit with our friends. I recommend Nutrafarms to anyone who takes care of their diet. (Original) C’est la troisième année de suite que nous avons décidé de commander notre viande chez Nutrafarms. La qualité de la viande est irréprochable et en cas de brûlure de congélation (freezer burn), les morceaux concernés sont remplacés par d’autres. Aussi, le service après vente est rapide et efficace. En cas d’erreur lors de la livraison, Nutrafarms a toujours pris les mesures nécessaires pour satisfaire nos demandes dans les plus brefs délais, avec beaucoup de courtoisie. En cas de doute, Nutrafarms nous a toujours donné raison. Outre la qualité de la viande qui est considérablement supérieure aux "produits chimiques" trouvés au super marché, l’aspect pratique est aussi l’une des raison qui nous plait chez Nutrafarms. En cas d’invité surprise, il suffit d’une petite heure pour décongeler quelques morceaux de viandes qui ont toujours un énorme succès auprès de nos amis. Je recommande Nutrafarms à toute personne qui prend soin de son alimentation.
We are 5 months into our first order and we are very pleased with the taste and quality of their meat and fish. I am not a fish lover so only tried a few pounds but am wishing I had ordered more. I must also say the pork is the best I have ever had. Looking forward to adding more fish and pork to our next order.
Very conniving and clandestine in their means of securing" customer service" staff, only to offer positions of commissioned door-to-door salespeople. Very misleading and not up front, prior to interviews.
Door to door sales guy said they weren't trying to sell anything yet the guy that came the next day to drop off the "free" meat wouldn't leave it without speaking to the person that was paying. Total joke! Isn't this also illegal?
Really good meat and Glen Russell does a great job of customising a package for our family
First time using Nutrafarm and Loving it. The meat is excellent quality. I am VERY satisfied and will def suggest Nutrafarm to friends and family.
We have filled 2 small freezers with the product. I love it. My girlfriend loves it. And my step-daughter loves it. She is recovering from cancer. I will make any payment, make any adjustment in my life to make sure that little angel doesn't eat the drug filled, factory farmed, garbage meats at the grocery store. The quality is amazing, the price is great and I have never had such good meat on my kitchen table EVER. The fish is fantastic, the beef is amazing, the pork is incredible and the chicken is unreal with how tender, juicy and good it is. You can give this company a try or you can say to your family that it is okay to eat meat from a factory farm. You choose.
Neil was our Nutrifarm representative and he was amazing at assisting us in finding what we wanted for meats and what worked for me and my partner. He is very polite and professional and we look forward to seeing him every year.
We've just made our second order with Nutrafarms and have had an excellent experience! The meat and veggies are great tasting and come from local farms. Darius, a local farmer, came to our home and explained how it all works. We were able to save some money as well because Nutrafarms locks in meat prices for three years. When we first bought from them, we wanted to exchange some items and the customer service was fantastic. We were able to exchange items fast and with no hassle. Absolutely recommend going with Nutrafarms-sign up before the prices of food in grocery stores get even more ridiculously high!
This is our 5th order from nutrafarms, and we are completely satisfied. Any customer service issues we have ever had (which were very few) were resolved quickly, kindly and we were always happy with what we received. I keep worrying that our sales Rep, Rob, won't be there anymore (only because I really like him and I don't want someone else!), but he comes back every year, remembers details about our family and our lives, and takes care if our needs. Aside from us trying new products each time, we wouldn't change a thing!
We just renewed for the 3rd year. Absolutely love their meat and would highly recommend this company.
I just completed my second year with Nutrafarms and sat down with Rob to order our third. I won’t buy what I don’t like so this says a lot for me! The meat is such amazing quality - if you think you are happy with your Costco meat you haven’t tried this. And though our family does not strive to eat organic, we consider it a bonus that all the meat from Nutrafarms is. I love their guarantee, customer service, and choice of meats. We can get chicken, beef, pork, and fish. All in the quantities that serve our family best. We highly recommend them to everyone that talks to us so we thought to recommend them here too!!
We've been with Nutrafarms for 5 years now. Best way to conveniently get quality meet from Ontario. Great service too! - Dany
Great meat, excellent service and easy exchanges. Our whole family loves the natural taste. We are starting our 5th year and we will be back every year.
Meat quality and taste is excellent. Have been a customer for almost five years and intend to continue for many more. Customer service is great and they back their guarantee. We switched to Nutrafarms because they support local farmers and provide only grass fed and humanely raised products.
It's our second year using their services and products, and I don't see myself buying meat anywhere else. The staff are always nice, anf genuine. This year we had Rob Martin coming to our house and was very accommodating.
the flavour of ground beef and steak is better than anything i’ve ever had in a canadian restaurant or otherwise. i’ve bought organic for a long time but the flavour is unmatched
Such amazing pork chops!!! Oh and ground beef and steaks and chicken breasts! Ohhh yummmmmmy! So good! Darius was super informative, nice and knowledgable. Great guy! We even introduced our friends to these amazing meats!
Great company with a lot to offer!
LOVE NUTRAFARMS! Honestly the best decision my husband and I ever made for our family! We love the taste and quality of the meat. The hot dogs are incredible! I definitely feel no guilt giving these 100% beef weiners to my kids. The bacon is THE BEST! Never going back to store bought! Everything else is just as good. Ben, our meat guy (????), was very helpful and made the process very easy. As a busy working Mom, the best part is not having to think about dinner or buying meat... everything thaws in 10 min so last-minute dinner decisions are no big deal! LOVE LOVE LOVE!!!
Worked with my order of Nutrafarms with Shawn Wilson, he was very knowledgeable and personable! Must say the food is incredible and well worth it! Customers for life!!
Our experiences with Nutrafarms have been fantastic. Darius is very courteous, never pressures us, explains everything, and is just really nice to work with. Hollie in customer service has been very helpful and patient. The meats we've gotten have been top quality. We just signed up for a second year!!
Our family of 4 (2 adults / 2 kids) just completed our first year with Nutrifarms (Package size 1) and just placed our second order (upsized to Package size 2). At first we still bought some grocery store meat because we didn't want to use the Nutrifarm meat too fast. The Package size 1 was a good size but we've since increased our meat consumption and we can't fathom buying grocery store meats anymore, plus our kids are now out of the toddler stage and eating more, so upsizing to the size 2 Package seemed logical. We love the meat. We have been very pleased with the service and highly recommend anyone considering Nutrifarms to try it out. The quality of the food is absolutely fantastic. Night and day compared to the typical grocery store foods, even a big difference compared to Costco meat. Our sales rep for the first order was Ben C (Ottawa area) and when we went to place our second order we specifically asked for him again. He's very professional and passionate about what Nutrifarms has to offer but what we liked the most is his honesty.
the concept of organizing local produce is great but the hard sell is very offputting. They lost me when insisting on a zoom call. There must be better ways of getting what should be a great product on the market.
The reason why I'm only giving a 1 star is because they say that you are approved and that you have to make sure your freezers are empty and such so we go buy a bigger one and to get a call saying we are not approved even though we can afford it....I think it's because my husband is on ODSP and that's why we didn't get approved as well cause I'm a stay at home mom right now. I'm not happy about it at all.... I think it's discrimination against us.
We have been with Nutrafarms for 5 years now and are really pleased. The quality and customer service is fantastic. We love knowing we are supporting local, hormone free farms.
Matt was great at explaining all of the packages and how nutrafarm works. I'd highly recommend!
Just renewed for our second year. I cannot say enough good about the service and the quality of the food. The stewing beef is the best I have ever had. Neil been absolutely great and always willing to respond to questions. So excited that I asked about boneless breasts for this year Re ordering was so easy we evaluated what we used this year. What we loved and what we wanted to change. So happy to be supporting local.
Easy to deal with. Get exactly the products you want. Food is fantastic. Quality is top notch. Saves us time and money on grocery for meat. Recommend highly. Been using for 7 years now.
We're very pleased with how nutra farm works for our family. You guys make it an easy process from start to finish. If there is anything not up to standard, nutra farms replaces it right away(not that that happens very often) You can see and taste the difference buying local natural right away. We look forward to this year's delivery!! Thanks for everything Nutra Farm team!! :)
We've just placed our second order. We're generally very happy with what we had last time. The salmon, tuna, red snapper were great. The pork chops, pork roasts, sausages also excellent. The beef tenderloin was amazing. The chicken was great. The chicken legs were a bit grisly and some of the roasts weren't up to par. NutraFarm has taken those unused portions and credited us. Based on that service and the overall quality we're very satisfied with our rep, Neil, and Nutrafarm.
This is scam. Made me sign the contact for a year and only gave 5 months worth of meat. I’ve been paying for a year now. Tried to reach costumer service but they never answered the phone.
I shared my contact info so to learn more about their products. They got back to me asking to set up a zoom meeting and sent me multiple emails in a week. Being busy, I told them politely that I was not interested to learn more about the product as I had no time for additional zoom meetings. They then replied to me with some rude comments. I was actually considering to learn more about their products if I had some free time but not after their last email they sent me.
The experience has been amazing. Totally worth it, Neil has been very helpful and truthful to his promise made at the begin of our first purchase. I do not know of any reason why we should not keep welcoming high quality food into our home. The order we made lasted us more than a year as promised. Next year we will do it all over again! Bernardo, Tamara, Sage and Jade.
Absolutely love our experience with Nutrifarm. We've just renewed for another year and couldn't be more pleased with the product. Our family and friends love it as well and are always peeking in our freezer to steal some meat. Our representative Darius has a no pressure, "only give you what you need approach", and is a pleasure to deal with. I highly recommend Nutrifarms to anybody looking for quality meat and the convenience of having it brought to you. .... Just make sure you stock up on the bacon.... it's ridiculous.... we didn't order nearly enough last time.
A Nutrafarms rep dropped by and asked what a good time would be to "drop by the next day with a free sample of beef" that was hormone, antibiotic free etc etc. I was somewhat surprised but thought maybe it could be good quality so I gave them a time of day we would be home and phone number. Absolutely no other information was provided to me about their business model, pricing or what was expected of us the next day, and nor is there any on their website. It turned out that the rep wanted to come into our home and sit down with my husband and I to discuss purchasing meat from them at length. Their least expensive option was a freezer full of meat (could not provide a quantity) for $3500. He could not tell us what it would be per pound or provide any other such info. We are not vegetarians however we eat very little meat so this pricing was utterly impractical for us, not to mention that I would have never agreed to the visit if I'd known what was involved. The rep was also expecting to speak to both of us, which is something I think we should have been told the day before. I'm providing this information for those of you out there who have been contacted and for whom this may not be a practical or affordable offer so you can make a decision before the rep arrives. And they didn't leave the sample, so don't bother going through the discussion if you're hoping to at least try the meat. And for the company, I would really advise that you properly disclose what is involved at the time you first offer to drop by the sample and put more information on your website.
We had a salesperson come to our house and give us the pitch about the Nutrafarms product. We were interested as the concept and quality of the meat is something we are very interested in. It would be a big decision to go this route with all our meat and fish purchased once a year but it seemed that Neil wasn't going to be satisfied until we gave him a cheque for $3400 on the spot. We needed to do some research and also analyze our shopping habits as we never really kept track of how much we spent on meat. And we wanted to do some fact checking on the claims made. Glad we did. The idea of everything being frozen was a new concept to us as we like to eat fresh food. Neil insisted that the freezing method they used was the same that the Keg restaurants used on all their meat products. I checked and the Keg informed us that all their products are prepared from fresh and never frozen. This looks to be a blatant case of false advertising and makes me wonder how many more of the Nutrafarm claims are false.
Door salesman was rude and insulting when turned down.
Amazing product. Who would not want to eat GMO, Chemical and Drug Free food. Supporting Ontario Farmers to maintain traditional farming and supplying humane and ethically treated animals is amazing.
Stay away from this company! They offer a "Free Sample", however it is most definitely NOT just a free sample. I was asked if I'd like to try the meat for free, to which I said yes! Next day, I have someone come to my door and nearly force himself inside, wanting to sit down and go through everything. My house was in no shape to have anyone inside, nor did I wish to sit down and go over everything at that moment in time (again, there had been zero inclination of any of this happening whatsoever), so I did not invite the man inside. I asked him to give me some basic information while standing on my porch (it was a nice day even, not even being rude), and he essentially said, "Well we are usually welcomed inside the homes to sit and talk, so there's not much I can say now". He wanted to come inside to sell me on it, which I obviously understand, but I had only been told that I could get a free sample of their ground beef with no mention of a sales pitch, and was not prepared or comfortable with having him personally come inside. He then told me that "Well, I have one more house to visit after you, and only one free sample, so I'll hang onto this for them instead". He left with the sample after all that! I haven't even tasted their meats, but after this experience + reading other reviews on their sketchy sales tactics, I'd definitely stay away from these scammers!
This is our 3rd year with Nutrafarms, and we cannot be happier with the products, the amazing service and the price. Thank you Javier for working with us to build a custom order for our family. We feel good about the quality of the food that we are serving to our family and friends, and we find that the price is cheaper than natural meat available from the grocery store. It also feels great knowing we are supporting Ontario farms, who are going above and beyond to raise animals in a natural way.
I've used this service a few times in the past. I've also tried others with same model. The meat here was definitely better. I'm not sure if it's better to save up and pay it all up front or go on a plan. Ive done both. I think one way to do better is to provide a better breakdown of pieces of meat and estimate price or value e.g. hamburger, # or lbs, $/lbs, total $... Etc. I know better quality generally means higher price than grocery store but seems like costs are not available for customers when it might help me make decisions about what my order will be comprised of.
My family and I have been ordering from Nutrafarms for 2 years now. We absolutely love the service and the quality of meats. I am happy to know that my meats contain absolutely NO drugs or chemicals and that it is all local. Not only is my sales rep knowledgable, and polite but my order arrives on time and with all the items I have ordered. The steaks are extremely tender (better than any I have ever had) and the chicken breasts don't shrink like the ones you buy at the grocery store. They have a wide variety of cuts and also offer roasts (which will melt in your mouth). You can tell just by looking at the meat that it is of far better quality than from the grocery store. My kids love the chicken fingers and I love knowing that they are being fed quality meats with no antibiotics (definitely gives me peace of mind). The convenience of having the meat delivered right to your door is another thing that is worth mentioning. I am so happy to have come across this company and my family and I will continue to support local farms.
Michelle has been our most recent rep. We are returning customers for our 6th year ordering our meat from NutraFarms. We are always impressed with the quality of the meat as well as the customer service of both the people in the office, and the sales reps we have had over the years. Proud to support both a local company and local farmers!
I just received my order and at first when I saw the boxes I was wondering if that's all I got for my money but as I gradually began to pull the boxes I was very impressed at all the items I received. Now I don't have to worry about food for a year or more. This company is heaven sent. I strongly recommend others to check them out especially in these days of food insecurity. They are right on time. Thank you Nutra Farms and GOD BLESS.
We are a repeat customer with Nurta Farms for the past 3 years and have been very satisfied with their customer service along with their quality of organic food. Looking forward to many years ahead.
We didn't have to reorder until over a year, 14 months. There are people eating all the meat in 5 months apparently according to a couple reviews I've seen on FB, holy cow how much are these people eating, serving up a buffet every meal! ???? I have MS, & Nutrafarms has been great as I am sensitive to the foods I can eat, & have felt really good having switched to Nutrafarms from store bought last year. We had a great first year experience with Nutrafarms & are looking forward to stocking freezer again for the year!
Actually this goes to Scott who posted a comment a month ago. Door to door sales for home appliance sales and services has been banned.
Was very interested in trying out Nutrafarms. The salesman came over to my house tonight and did the survey to figure out what package we would require. After that, he pressured us into signing a one year contract. We said we wanted to try the product before committing to anything and we would call him back. He then turned very rude and said I have been doing this a long rime, I can read people and you are not calling back. No I will not be now.
Non-existent customer service. Ordered a sample and did not receive it, so we set up an appointment with Nutrafarms to discuss purchase options, hoping to get more information that way. Nobody showed up, even despite our follow-up calls on the day of the appointment. After the missed appointment, we received a text message apology from the representative, but nothing beyond that. Extremely disappointing that responsibility and accountability within this company are lacking to such an extent that potential customers are dismissed via text.
Excellent quality meat and great customer service. The packaging is very convenient for portion control. I love just being able to figure out a meal plan and go to my freezer to get what i need. This is our 3rd year with them and would recomend to everyone!
Shady business practices. They come to your door and say they will drop off a sample the next day. Then after one month, they call, and ask if they can come today. You assume that they will just drop off a sample, and then leave. However, they try to get you to agree to a contract after doing a presentation. If you do not agree to the contract, you do not get the sample. Why would I want to sign up for something that I have not tried? Buyer beware. They never mentioned on the phone that there will be a presentation. They try to reel you in with the idea that you will get something 'free'.
Great food, amazing service. Really looking forward to this year's order. Yum!
Liza is a great rep. She came to my house and explained how the product is farmed and packaged. I was impressed by her knowledge of farming/butchery. I feel better about myself eating this kind of good food. I also think the way the food is flash frozen and stored in medical grade plastic has many benefits over a large order from the butcher shop. One will not have freezer burnt food wrapped in butcher paper 9 months down the line. I read a lot of reviews on other sites saying some high school kid showed up who was difficult to deal with. That was not the case for me, Liza has actually worked as a butcher before and could help out and make recommendations. The product was really good, I've tried it before at a friend's BBQ and the beef/bacon is really superb to the quality you'll get at Loblaws or Costco. There were some mix up's regarding delivery but I was contacted and informed of the errors well in advance. Their customer support is really knowledgable and well informed and I felt my interaction fixing up the delivery was overall positive. I will update this review after trying the product over a longer period to give others information.
Quality is good but cost is outrageous. Our order worked out to be $23 per pound for beef, pork and chicken. That is ridiculous. And like many posted it seems impossible to get anyone in customer service to help you.
This was a game changer for us! We were concerned about antibiotics and hormones for our daughter but also had started to hate any meat we cooked! Now we love it...everything tastes so good and we are so happy to be purchasing products that are raised ethically! Thanks Javier!
Just ordered for my second year. The beef prices went up but since I have the 3 year price guarantee of Nutrafarms, my price did not increase. It's great because you also choose the cuts of meat you eat. The representative is great with lots of knowledge. Even my kids noticed the difference in the taste of the quality meat. They love it. I love the fact that the meat is from local farms near where I live. Thanks Nutrafarms.
Second year ordering with nutra Farm for a reason. The quality of the meat and poultry is great. Our local rep. Glen was great and flexible in adjusting to what we prefer. Since it' s our second time ordering, I had a list of what I wanted and what quantity would work for my family and I. Packaging as been great , portion size perfect for us. 2 adults and 3 kids (5, 3 and 1) Personal impression, rating of their products : Ground beef, steak, chicken breast, pork chops, bacon 9/10. Costco 3/10, steak at The Keg 8/10. All from Ontario farming, that's also worth a lot for me. If you can afford it, definitely worth it and met my expectation of what the rep had told me. P.s my wife has Crohn's disease and symptoms / bloating and gas lessens when eating nutra farm meats. Ghislain Bercier Russell, Ontario
The product is amazing the absolute best tasting meat we've ever had and I also love how they support the Ontario farms just awesome.
Terrible company. Salesperson is a liar and the customer service is awful. Stay away!!!!!!
Our family has enjoying getting meat nutrafarms for years. The quality is second to none and convenience is amazing.
Love the service. The meat i find is a high quality with great taste.
Product is good overall, however the individually packaged chicken wings, breast etc, leaves a family pulling out multiple packs. Living slightly outside the Ottawa region, the sales staff has been less then responsive. While eager to meeting initially, we have had to push to get any change outs or service. Some of the order we received, the seals were broken on the meat, thus not consumable, we've been weeks trying to get a response. I won't recommend this company, nor will I purchase again. The extremely poor client service has left us thoroughly unimpressed.
The truth is, I don't need their service (above the standard ordering/delivery) because: - I put in my order twice a year with a sit down meeting in my home with their representative. - The delivery date is scheduled with their office person via a phone call - The order is delivered on the date and time specified. - The product delivered is what was ordered (often with some extras thrown in) of the high quality I have come to expect.
So I have officially tried everything at least once so figured I can give a honest review now. Our rep was Sarah bergen and I have nothing but positive things to say about her. She got me a same day meeting as I am very inpatient and did not want to wait. She was extremely professional and very knowledgeable about everything from start to finish. I was a bit skeptical about spending that kind of money up front, but I decided to give it a shot. The delivery went great, the guys were on time and put everything where I asked. The freezer that came with my order had a small dent in it. Customer service was prompt and corrected the issue right away. So now to the food..... The chicken... wow. I have smoked it.. grilled it.. cooked it in the oven.. and today some in the slow cooker. All amazing, and I'm very fussy with chicken. Bacon, steaks, fish,brisket, pork tenderloins and ground beef have all been really good. I can honestly say no comparison to store bought meet,so much better. I would highly recommend to anyone who is interested to give it a shot.
We have ordered with nutrafarms for the first time last year and were extremely pleased with the quality of the meat and other products. We really like the way that everything is packaged. It simplifies meal preparation and the handling of last minute guests. We just renew our order for the second year. Great service.
we have not received our order yet but were very happy with the sales person. He was flexible with his meeting times for zoom meetings, polite, and not pushy. We really appreciated it Pokan helping us get food for the year, and that it will come with a freezer to store it.
Product is amazing. Tastes clean and fresh. Service has been great and issues have been addressed immediately. I have recommended to friends and family already.
Great experience, all of the meat is excellent, especially the pork and beef!
Excellent product with even better customer service.
We got our first order a few months ago after having a presentation with Darius Campeau. Absolutely love the quality and selection of the meats. We have noticed a huge drop in our grocery bill and cooking dinners has become very easy and convenient. We are looking forward to placing a second order with Darius in the future & will be telling everyone about Nutrafarms.
We just placed our second order with our rep Ben. We are extremely happy with our order last year especially the rib eye steaks :) Ben was very good at explaining the benefits of the Nutrafarms program, where the meat comes from, why it is better than buying at a grocery store, etc and we are inclined to agree that the meat quality was extremely high and the flavour was excellent. We have decided to forgo all of the pantry items and frozen veggies this time around but liked those options as an added value to the overall experience. We absolutely recommend this company to anyone who is interested in good eats and small farming
Great quality and convenient service ! Knowledgeable and friendly customer service, was able to customize based on my family’s needs. Nutrafarms gets 5 ⭐️ from us. Recommend the chicken thighs it’s our family favourite.
I have been receiving calls from this same number for weeks! I already emailed and told the person on the phone that I'm not interested. Yet, I'm still receiving calls from this company.
We are on our second order with Nutrafarm and could not be any happier. The customer service has been wonderful from our representative Ben to Head Office right down to the delivery men who bring the food right to your door! We have learned so much from Ben and Nutrafarms on how to make our lives healthier, give our children a little more potential to live a healthier future and support Ontario farmers all at the same time. The variety suits our needs and we've never had reason to question the quality - you will see it as soon as you open your first box! We have and will continue to refer Nutrafarms to our friends and family. Rhoda & Tracey McManus
I bought a freezer order a year ago and was very happy with the products. Was tender and taste was very good. Knowing it was free of antibiotics it made the purchase very easy. There was a few hiccups on my order but Cindy from customer service was very helpful.i would recommend to family and friends. Thanks again Cindy.
Our experience with Nutrafarms has been mixed, which is why we have to come in at a three star rating. One thing's for sure is that their meat is excellent, and you will be very happy at the quality of their product. That being said, depending on where you buy your meats now (even if you buy grass fed already), you may end up paying quite a bit more for their meat. For us, we had some issues with our order, and it was by no means smooth the whole way, but Darius, our sales rep, really went the extra mile for us to make sure that it ended up being a positive experience in the end.
Shameless comany! Knocking doors, cheating for signatures. The meat they sell is very low quality and not worthy of that price at all. Keep away from this company!
Great service, great quality and great price. 3 years with Nutri Farms and we love it!
A representative from nutrafarms came to our house and my husband made the mistake of saying he’d be interested. They have since called every single day at least 2-3 times. My husband works during the day and can not answer his phone.. or they’ll call during dinner. They also called at 9:30 in the morning on a Saturday, twice on a redial. INSANE. How about leave a message or take a hint when someone doesn’t answer for a week that they’re not interested. I can’t imagine buying product from this company. I am all about supporting local farmers but not when you’re harassed into doing so.
Awesome product, and wonderful sales people, would highly recommend the product. Been with them going on 4 years.
Run!!!!!! This is a scam, no labels on their products. You cannnot find the farm they brag about. They refuse to give you a contract showing the amount of meat you are purchasing and when you tell them you want to do your research before signing, the sales guy gets nasty. This is a con job, period!
Great personalized service! Love knowing that we are supporting Ontario farmers who are raising healthy free-range animals.
This is our 3rd year ordering from Nutrafarms and we are very happy with the products and service! Karrie on the customer service team is very friendly and responsive to any questions and she is one of the reasons we continue to buy from Nutrafarms. The quality of the product is excellent and they offer a great variety of different proteins and cuts so we are never bored with our meals. I can't go back to grocery store meat after eating Nutrafarms meat. We especially love the lean ground beef and chicken. Would highly recommend!
Good quality meat!
My husband and I have been customers for 2 years. The meat is well packaged and tastes great. It is really nice to support Ontario farmers and eat healthier meat at the same time! Darius is friendly and excellent to deal with, we highly suggest calling him.
I forgot to unpack 3 Boxes of meat and found them 1 week later and lost a hole bunch of meat. I contacted customer service and despite the fact that is was 100% my fault they replaced everything for me at no additional cost. If I could give these guys 100 stars I would. Dan is a great salesman, the meat is high quality and customer service is 2nd to none.
We have been a customer with Nutrafarms for approximately 10 years now and we love the meat products. Thanks Rob for your friendly service!
We are on our second year with Nutrafarms and couldn't be happier. We first looked into using them because we wanted healthier options for the meat we eat. We were blown away at not only the quality but the taste. Our young kids devour their meals every time and any guests that eat with us can't believe how good the meat tastes. Ben Prentice, the Nutrafarms rep, took the time during our introduction meeting to really understand our family's needs. His assessment was so accurate that we had all of the meat we needed for the entire year. it made our ordering for the 2nd year quick and easy. There is peace of mind in ordering from Nutrafarms because we know that the food we are eating is clean and healthy for our family. We look forward to years of ordering to come!
This is our second year with Nutrafarms, The meat is fantastic, we are so glad we enrolled. Darius Campau is professional and knowledgable about the product. Thanks again Nutrafarms!
This is our second year ordering meat from Nutrafarms and are so happy with our experience! The meat is incredible quality, and it is so convenient to have a huge supply of a wide variety of meat in our freezer. Javier was a pleasure to deal with and was very focused on meeting all of our needs. It’s great to be able to support local and know that we are getting an incredible product.
We met with Darius today for the 2nd time since last year's order and have to say that service and quality of the product is unbelievable and incomparable with any other service in Ontario. Everything truly exceeds our expectations and a big thank you to Darius for his professionalism and politeness! Thank you!
I've absolutely love the quality of the meat. Great customer service and knowledgeable sales representatives. I would recommend it to anyone
A nice lady knocked on the door and offered a free sample of beef and mentioned that they “choose a new area every year to give these samples to” so I said ok here are my contact details. I asked if there was any meeting involved and she said no you just have to be home to open the door to receive the meat. The sales rep calls and says they need 20 min to explain. I realized it was no longer the generous free sample, it was time for a pitch. I think they are trying to disguise themselves as a local farm yet it’s really aggressive door to door sales
The documented and proven claims of your products give me peace of mind. We've been so satisfied with the professionalism and personable nature of everyone we've communicated with at Nutrafarms.
The door to door sales person came by the other day and he seemed polite and was offering us free beef with the condition that we allowed him to speak to us about Nutrafarm. I agreed and we set an appointment for 7PM. We received a call at 7pm the following day and the person on the phone was rather impolite and asked us if the man of the house would be home... we were offended that the caller made such an assumption and secondly they did not honour the appointment time for 7 and they said they'd come by at 8 and did not apologize for the rescheduling on a short notice. Needless to say, we are not doing buisness with them.
The door to door sales person came by the other day and he seemed polite and was offering us free beef with the condition that we allowed him to speak to us about Nutrafarm. I agreed and we set an appointment for 7PM. We received a call at 7pm the following day and the person on the phone was rather impolite and asked us if the man of the house would be home... we were offended that the caller made such an assumption and secondly they did not honour the appointment time for 7 and they said they'd come by at 8 and did not apologize for the rescheduling on a short notice. Needless to say, we are not doing buisness with them.
At first my wife and i were not sure about ordering such a hugh order we did not know what type of meat,fish, break fest sausage,mince meat chicken we were getting however now that we have been eating these products we could not be happier with our order our health has actually improved ive lost weight eating healthy and on top of all that its nice to just come home and go into our freezer and everything we need is there no more driving to store wasting gas line ups and not knowing what type of food we were getting after our experiance i would not go anywhere else for my fish,meat,sausage,chicken we are truly happy with our purchase and continue to be a cliant thank you Nutrafarm ...p.s and thank you cherie
The meat is good but thats it. We ran out of food before payments were over.I still have am missing part of my order that i have paid for, The manager Mary who I was speaking with would not allow me to exchange anything we did not like. I feel completely taken advantage of with this place. The majority of the meat comes from the States. They sell you hard, and it sounds wonderful but once your order is dropped off, don't expect anything back. SAVE YOR MONEY, SHOP LOCAL AND SUPPORT YOUR COMMUNITY AND SAVE MONEY WHILE DOING IT.
Love it!! Quality, affordable, easy, takes the stress and time and energy out of shopping and planning as well. So great for our large family especially
My husband and I have been ordering from Nutrafarms for 4 years now and we are very satisfied with the service from Rob and completely satisfied with the quality of the meat we have received. We have dealt with the people at the offce and have had nothing but good service. We like to shop from our freezer to make our meals.We usually have little left at the end of our year, and are ready for our next order. We even bought our chest freezer from them at a reasonble price, delivered with our meat order. We are expecting our delivery next week! Thanks Nutrafarms and Rob!
Customer for 5 years. Pleased with the quality. Very convenient!
This scam may have some good quality frozen food, but requires a big contract, even though they offer a free sample which they won't give you unless you sign a contract and listen to a long hour presentation. No catalogue or info description offered and pushy salesman. ( I expect using a practised sales pitch)
I initially filled out the online form to receive more information as prices aren’t listed on the website. To which an appointment is made for a sales rep to come to your house with a sample and to give information. We went over packages, how much money I typically spend on groceries etc. I told the salesman I may need some time to think it over. In came the heavy sales techniques and foolish me fell for them. Later that evening I reached out to my contact Holly and expressed signing up for a years supply of meat at a hefty cost wasn’t in my small family’s best interest at this time (me being a single mother). She said no problem and would pass along my message to the sales rep I dealt with (Scott) and his boss (Mary). The next day I received a phone call from Mary. She was rather shocked that I had decided not to go forward with the sale. I expressed my reasoning, and that perhaps if there was a smaller package available or a monthly/6 month option that may work but not yearly. She didn’t stop. She continued to try and try to sell to me even when I said I was at work and couldn’t talk about this anymore and had to end the call. I called and left a message after I was done work saying that I do not want to proceed. She called me again the next day. I said hello and before anything else she began questioning me about my marital status and relationship status as my boyfriend was present when Scott was at my home. She asked if he lived here and that he has money to contribute and it wasn’t just me and my son. I was appalled. I expressed that my relationship status or finances are none of her business and that I am solely responsible for my financial decisions and this isn’t one I wanted to make. She continued to argue with me, to which I had to say I SAID NO, I DO NOT WANT THESE SERVICES and ended the call. I’m shocked at how unprofessional Mary was - appalled actually. I’ve never received that much pressure to purchase anything in my life, including a house! I suggest you reframe your sales strategies and advise your staff that badgering and not taking no for an answer is not the way to acquire business. I’m very disappointed to say the least.
Neil came to our house tonight. He is our Nurtafarms rep. We were happy because Neil was able to accommodate us as we were running late this evening. He was very considerate with some of the changes we wanted to try out for this year's order, and he was courteous with his knowledgeable responses and feedback. We felt no pressure and actually it was like having a pleasant visit with someone who loves good food as much as we do. We are looking forward to receiving our order and savouring our way through the New Year!
So excited to receive our second shipment of quality meat products from Nutrafarms Ottawa. We especially enjoyed enjoyed with our representative Rob Martin!! We can't wait until our freezer is refilled with nutrafarms meats!
The quality of the food was great and the quantity was sufficient, customer service was very helpful when we needed to return or exchange something. Our sales rep (Matthew) was very helpful and transparent, we really appreciated his service
This is our second year with Nutrafarms and we couldn't be happier. Neil has always been pleasant and easy to work with. I would recommend him and Nutrafarms to anyone and everyone.
I’ve had the pleasure of enjoying Nutrafarms Hamilton outstanding meats for 3 years, as well as superior service provided by Jason. My first year with Nutrafarms I was at the mercy of Jason and his recommendations of quantities of meats. He listened to what my family and I enjoyed and never pushed any products on us. He absolutely nailed our order and we never ran out of meat during the year. I am now entering my third year with Nutrafarms Hamilton and I couldn’t be happier. Thank you for providing my family and I with superior quality meats and great customer service!!
This is our 2nd year ordering from Nutrafarms. We had no hesitation placing our order this year after such an amazing year of delicious products. One of the best things is that they are flash frozen! So with our busy household we never had to worry about taking the meat out in the morning to be ready for dinner time, 20 minutes is all it takes! Highly recommend anyone try it out! Oh and ask for Ben he’s the best :)
if they could only allow a zero star rating, then i would have given a zero.
This is our third year with Nutrafarms, and we have enjoyed the food as well as the joviality of the sales manager Darius Campeau. He goes over the previous year's order meticulously, with an eye to improve our experience even further. We are happy to recommend both Darius and Nutrafarms!
Just placed our first order yesterday. We were hesitant at first, but then Tyler -the Nutrafarm rep- readily answered all of our questions and we are now super excited to receive our order of meat and fish next week! Five stars for their sales rep because Tyler was awesome- friendly, knowledgeable and made the process easy for my mom and I. Thanks Tyler! I will provide a new rating later once we try the product!
To be honest there was a bit of sticker shock when we purchased all of this meat in the first year... until the meat arrived. Boxes and boxes of incredible meat to feed a family of carnivores for a year. We are now in our second year and we could not be happier. We are very happy with the quality and Nutrafarms flexibility to swap out types of meat that we ordered too much of. Lastly, they also include a bunch of organic non perishables and box of natural cleaning products which is a nice value add. 5 stars!
We have been ordering our meat from Nutrafarms for the past four year and couldn't be happier with the taste of the meat and the service we have received. The meat does not compare to any other, it is so tender and flavourful, this organuc meat is beyond compare. No hormones no antibiotics, just great taste.
My family just signed for a second year with Nutrafarms having had such a great experience during our first year. I can honestly say that it's difficult to eat store bought meat after you've tasted their products. The steaks, bacon and ground beef are amazing (although I'm biased)! Our sales rep Darzus has been really great. Super nice guy, professional and a real pleasure to deal with. The entire Nutrafarms experience has exceeded our expectations in terms of product quality and the companys professionalism. I would highly recommend you give it a try.
We couldn’t be more pleased with your help to complete our order. We are definitely pleased with the product and Cherie’s contact and follow-up were much appreciated. The service Nutrafarms offer and the support it gives to local farmers are commitments we are proud to share. Thanks again from pleased customers Silvano and Patricia Pupulin
recently had a nutrafarms rep stop by my house. They offered me a free sample so I figured I'd hear them, since I have been looking to support local and eat cleaner. From what the rep describe to me the meat isn't actually local it comes from a factory in Barrie, I was looking for something more local to Ottawa so I felt a little bit misled by this. Still I had an open mind because I wanted drug and chemical-free meat. However the rep wasn't able to give me a price per pound or quantities on what he wanted me to purchase the overall price of the package was almost $4,000 which he claimed would last me the course of 10 months. I have absolutely no problem spending more for good quality meat. However found it very weird that I wasn't able to get an exact quantity for my money. The rep then told me no farmer would be able to give me an exact quantity and no other companies would be able to give me exact quantities(since learned this is not true). As well the rep also tried to sell me soap with my meat which I thought was a little bit weird. Would love to support our Farmers here in Ontario nutrafarms but could you please come back and give me exact quantity and price per pound?
Our experience with Nutra Farms has been nothing but positive. This is our second order. The company stands behind their product which is comforting as a consumer. The experience is two fold: we’re supporting local farmers as well as benefitting from a high end product. We live in a day and age where sustainability is a factor for many of us who appreciate chickens who are rotated and who actually get to scratch the ground. We share our food with our daughter and she claims that she’s never had better chicken. So, the proof is always in the feedback from others. It’s not only the chicken. From the beef through the wild caught fish, there’s a marked difference between locally raised and commercial grade (store bought). It tastes and looks different. And as a consumer, it has to be different if we’re going to continue buying this product. We’ve always wanted to fill our freezer and we’re happy our first experience doing it was with Nutra Farns.
***UPDATE*** After leaving this review, Nutrafarms reached out to try and make amends. I was told I was over billed by $200, and could either receive a credit or the value in meat. We chose meat. We were moving at the time and asked if the delivery could be delayed until we moved. For some reason I missed one of Nutrafarm's emails, so my reply to a question was very delayed. However, I have since replied Jan 4th, and have heard nothing back at all; I have not received the delivery of additional meat. Additionally, I am still being charged, and this is month 10. I have asked when payments will stop, but no response. I paid a $200 deposit last March, so really my payments should have ended at the end of Dec2020. Very unimpressed. *** I am now almost six months into the first year with Nutrafarms, and feel I can now leave an informative and honest review. I was first approached by a rep asking if I wanted a free sample. We set up a date and time to go over the program. Matt DiMarco came by, and we had a nice chat about the products, services, and plans available. He provided the sample as soon as he arrived, meaning I could have cut the conversation short. I felt absolutely no pressure to sign up right away. The cost breakdown made sense to me, and seemed fair at the time. Delivery was arranged a week later, after going through the products, I found some were missing. A quick email to customer service, and a delivery was scheduled with the missing products no problem. After about a week, I received a letter from Home Trust, the third party that processes the payments for Nutrafarms, advising of the payments. I was a bit shocked, because the payment was higher than Matt and I had discussed. I tried to reach out to Matt, but received no response - it was as if he disappeared! I reached out to customer service, and they got me in touch with a manger. He explained that the payments Matt had told me were if I was paying over a year's time, however the plan is over 10 months time...I felt this was just a quick and easy way to get out of the payment discrepancy, but it was too late to really argue it. In total, it is equal to $40 additional per month than we had originally discussed. They had also advised that the chest freezer would be free of charge, and I would just have to pay the tax, however on the invoice, I was only discounted the freezer by 50% I believe. Now, I do understand that the products are of high quality, so I know costs are higher. The meat is very good, quick to thaw, and it is nice to know everything is organic...however, we are now at month six, and are completely out of ground beef, almost done with the chicken, and will most definitely, without a doubt, run out of product before 10 month's time, let alone a year. During the original conversation with Matt, he advised the amount of meat should last two people a year. We are only two people, and have not been having anyone over and using additional meat (especially due to COVID). We also are not always home (ie at work, etc), and are not using the meat 7 days a week. Overall, I am impressed with the meat, however, due to the price, I feel I can find just as high quality products, for a fraction of the cost.
We love Nutrafarm and highly recommend them. This is our 3rd order with them and we're very happy with the quality of meat. The meat is free range and locally sourced. Go for it! You won't regret it.
second time we ordered awesome service and great products ,our rep was outstanding.
This is our second year ordering from Nutrafarms. The meat is amazing, very tasty and the quality is great. Vacuumed sealed that keeps the meat from freezer burn. Did have some issues with some of the packaging and Nutrafarms were very willing to exchange without any issues. Our Rep., Neil Gordon, is very knowledgeable, friendly and easy to deal with. Was really surprised that the price from last year did not change when the pricing in the stores are outrageous. Looking forward to our new patch.
The Nutrafarms meat and fish is highly appreciated in my family. We love every product for the quality and price. When we didn't like something that didn't meet our personal taste, which happened only once, the company really take care of the issue right away. They really stand on their commitment of client satisfaction. Our rep is Darius and we met him 2 times already. Darius is honest, generous and knowledgeable with no intent to over sell you or give you bad advice. Thank you everyone at Nutrifarms!!!
This is our third year with Nutrafarms and we are quite happy with the service we have received. Our salesrep has been a pleasure to deal with, the quality of the meat has been great and when we have had bad packaging, Nutrafarms has been quick to replace the meat. Also, there were some meat cuts that we didn't use and when it came time to make our new order, we were credited for those packages without any questions asked.
the meat is amazing. Best tasting meat I've ever had and i love how they support Ontario farms
Awesome products and service! Recommend to all my family and friends who continue to shop at grocery stores for 2nd rate products, service and price! Excellent work Nutrafarms!
Nutrafarms is one of the few companies that actually takes the time to show you where the food comes from. They have video and specific details on how they raise there animals right here in the province of Ontario. I eat this product because it not only tastes better but it is better for you. If you want the same experience then try it for yourself. Dave Steele
We met with Darius again this year and got great services. Very satify with the quality of the meat. Very good service from Darius.
Super convenient, and best of all the product is great. Just signed up for our second year!
I was interested in more information and in the emails back and forth I had decided to proceed to a virtual meeting. I had already told the person my spouse would not be partaking in this. I received an email back telling me both of us had to be present. At this point they lost my potential business as I found that to be very pushy and sketchy.
Our family has been with Nutrafarms for the last 8 months. Darius, the sale representative is very knowledgeable and very nice. He answers questions honestly and does not put any pressure. The meat is very good and customer service is a priority for this company.
edit: I assure you I'm a real person who reserves his right to rate your company :)
All levels of staff that I have interacted with, sales, delivery and customer service, were kind, patient, and respectful. I have had 3 orders, and only on this last one did I have a mix-up. Customer service responded to my emails quickly, and they were able to switch it out, and even added a bonus for the inconvenience ;-) Unexpected, and appreciated !! Thank you.
Great tasting meat and awesome service.
Nice kid knocks on my door and guarantees me 1 pound of organic ground beef, no contract or credit card information needed. Different guy shows up the day after and doesnt give me the meat unless I invite him into my home, listen to his sales pitch and sign a contract. This is a scam and a scummy business tactic.
Very good quality meat however I'm still unclear on how their pricing works and they don't give a price list to work off so you can fill your order knowing what you're getting. I genuinely believe we got ripped off but as I said the meat quality is really there. The fact I'm left wondering if I'm over paying is enough to put me off purchasing next year. I would love to support local farmers but not if it means I don't know what I'm getting. The only reason I'm giving 3 stars is because we enjoy the meat. Bacon is by far the best I've had in a while.
We've been NutraFarms customers for years. Great quality meats and excellent service from Rob.
Amazing products and customer service. I cant go back to eating store-bought meats, poultry, and fish after eating this stuff! I have been a loyal consumer for about 3 years now. Highly recommend it! Cruelty free, good for you, good for the environment, and supports local farmers!
We first started using Nutrafarms for our yearly order of meat a few years ago. Our first order included lots of meat and the special order came with a chest freezer. The kinds of meat available was quite varied and was very tasty. We even got advice as to how to prepare the meat for a meal. Last year we tried a local supplier called Ottawa Valley Meats but we did not like the quality of the meat and the representative was not helpful. We came back to Nutrafarms for their meat and their service.
Very fresh product. Love the meat, so tasty and very great quality. So convenient. Thanks so much to Karri Daly for being very helpful!
New customer to Nutrafarms. The set up was easy. Our sales rep, Stephanie, was great. They were able to accommodate a delivery date that worked for me, delivery was fast and on time. The freezer was small, but a good deal for free! Meat so far as has been delicious. I will say, the customer service has been less than what I would have hoped for. I didn't receive an invoice of my order until delivery, which was okay, but I would have preferred that confirmation when the order was placed. I did ask for it but was told I would get it when everything was delivered. Also received zero information on when my weekly payments would start. After doing all of the leg work I was told one date and then another date. I'm hoping a large sum isn't taken out without notice.
This is our second year with Nutrafarms and we are very impressed with the quality of the meat and the service. The pork tenderloins are amazing to barbecue or in the crockpot and love the fajita chicken for stir frys. The meat is packaged with perfect portions. Rob was very helpful in our selection of meats and determining the right package for us. We highly recommend Nutrafarms.
We have had two years of Nutrafarms and find their products of great quality. They also stand behind their product, so if there are any issues, they replace the product and then some. It's also comforting to know where each product comes from and their local/provincial/Canadian sustainable source.
Just renewed our order for our second year with Darius. Excited to get our new order next week. I was skeptical at first that the items we were buying from Nutrafarms were "that" much better but quickly realized just how much better everything tasted. I'm not a big steak fan but have thoroughly enjoyed the steaks from Nutrafarm. Nutrafarms bacon is THE best bacon we've ever tasted. Everything we've had from Nutrafarms has been amazing (chicken, sausages, roast, burgers, etc.). And the best part is that we can decide what we want to eat, take it from the freezer and thaw it within 30 - 45 minutes in cool water!!! Anyone wanting quality products with amazing taste should place an order with Nutrafarms. It is SO worth it!! Better for the diet, better for the digestion, and much better quality. Plus professional and very friendly staff to deal with for our orders.
Guaranteed price and love the meat. From order, farm, freezer to my table I can highly recommend this product.
Why is Andrew always calling my Girlfriend offering his meat after hours?
We love Nutrafarm's meat, including the salmon fillets. The staff are very friendly and courteous. Delivery is prompt and the meat is well packaged. We also like the fact that we are supporting local Ontario farmers who raise their animals the proper way! We highly recommend Nutrafarms!
I have no doubt that the products they sell are good quality, which is why I am giving two stars. However, it is incredibly difficult to support a company that operates with intrusive and frankly manipulative sales tactics. Like other comments mention, we were approached by a representative of Nutrafarms and told that we would be receiving some free samples along with some "information." Being new the area, we thought that maybe this was a local farm or store trying to get the word out. It was a busy weekend so we did not have the time to look it up. After receiving what seemed like dozens of phone calls trying to catch us at home, that again they said was just because they wanted to "make sure someone was home to receive the samples," we answered the door to an individual who invited themselves in for a lengthy 30 minute conversation about the product line, which we never agreed to. When we explained we were a little surprised as we thought we were just going to receive some information along with the sample to try it out, the response was "I am the information." This was a classic foot-in-the-door technique, and I find it incredibly tacky and extremely intrusive. I won't be purchasing for from them for this reason among many others.
Years ago we tried some chicken from Giant Tiger. It tasted a bit like latex, so it was great to discover Nutrafarm's chicken and that it tastes like chicken!
My family, which consists of my husband, myself and our two young adult sons, have been enjoying Nutrafarms for the past 5 years. We are very content with the service that they provide, as well as the quality of their meat. The meat is custom ordered as to our preference through our very friendly and knowledgeable sales representative, Ben Prentice, the delivery date is then chosen according to our schedule, with a quick turn around time, and the meat is then delivered in convenient vacuum sealed portion sizes perfect for each of our family meals, no freezer burn and delicious tasting!
My fiance and I have been with Nutrafarms for a few years now, and we love it! We save so much on our weekly grocery bill, and everything is delicious. I definitely recommend it.
This is the second year we have ordered from nutria farms. Their product is excellent. Neil has been our sales rep since we signed on, he is very knowledgeable and flexable. We will be signing on for a third year no questions asked!
Amazing quality, it is nice to support local farms and the ethical treatment of animals and the environment! It is a different way to source your meat but definitely a better way!
So happy that we made the decision to try Nutrafarms last year. We just placed our second order and are looking forward to restocking. Amazing taste and quality, and wonderful customer service!
We are returning customers and this time around we are very unhappy with the fact that not 1, not 2, but 3 mistakes were made to on this account. They were able to rectify everything in a timely manner.
Absolutely rude and ridiculous just like alot of people are saying take the advice and the reviews they don't lie . Was optimistic about this and wanting to eat healthier and sat down with the salesman for quite some time.. very polite at first and all i asked was very simple .. "how many pounds of meat am i getting for just over $4000?" VERY simple question . Id like to think a complete stranger who shows up at your door asking you for $4000 dollars of your money would be able to tell you what theyre giving you . Kept dodging the question and refused to give me an answer saying "i dont know its computerized" isnt a sufficient answer. Especially signing a contract . I told him what i spend and he basically calls me a liar laughing atvme saying "absolutely no way . This is what u spend minimum." Hahaha okay now ur telling me how i do my grocery shopping basically telling me im an idiot and telling stories? Get a life . Not very professional or informative . They should be able to tell you EXACTLY what your getting and also how much total weight. Guy became VERY rude and aggressive raising his voice slamming his pen on the paper talking to me like im trash . Guy clearly needs an attitude adjustment. This simple .. if you want to know if your getting screwed over by these guys or any other of these shady businesses just do the math yourself .. simply add up what u buy normally at the grocery store and what it cost per pound especially if u stock up when its on sale and portion it .. then find the middle number between your highest price of meat and lowest price of meat .. for me i average $5-$7 dollars per pound in general .... They want just over $4000 dollars so find out how many pounds theyre giving you in total then divide it by the $4000 and see what it works out to because i can almost GUARANTEE its way over priced and thats why they wont tell you because they don't want people doing the math . Be straight up about your business and more informative. You ask for so much money and expect people to sign theyre life away. Thats obviously why they tie you to a contract . Never signed a contract IN MY LIFE that i didnt end up regretting . Screw these people .
My experience with Nutrafarm has been amazing! The grass fed beef, chicken and fish have been second to none in taste. The service and delivery was easy. They also include natural cleaning products in their order. The customer service is excellent. I was skeptical at the beginning, however, after calculating in my budget for 2 people I saved over $800.00 for the year plus with the convenience. This has really helped during COVID-19 as I didn't have to worry about purchasing meat or vegetables. Best thing they are flash frozen. Very pleased !
I never write review but the service was amazing! Neil Gordon was extremely knowledgeable on his product. The food quality exceeded my expectations. I will continue to do business with this company. I would also recommend Nutrafarms to my friends and family. Hope this review helps people in their decision making Thanks
Excellent quality. You can taste the difference. The beef is amazing but I was blown away with the chicken. The flavours are what chicken should taste like and brings me back to childhood. Service and communication was great. We are still waiting for our back ordered items but we are so happy with our order.
We've been dealing with Neil for 2 years now, great service each time. The meat is amazing and you can really tell the difference from store bought meats. I recommend this service to everyone.
Every part of the Nutrafarm experience is worth the cost. The meat quality is far superior to the meat that you buy at the grocery store, and with recent inflation it is even more economical. The upfront cost is a large investment, but you get more for your money with this product. We enjoy all types of meat and cuts based on our needs and wants. Our sales agent Aaron has been a really great help and he has gone above and beyond for us to help us get the most out of our purchase. We not only love that the animals are treated more humanely but we also love to support Canadian farming families who are trying to make it in a tough farming world. The packaging is also more environmentally friendly than packaging from the grocery store. The meat is definitely less fatty and it has more nutrients so you need less of it to eat. It cooks up without losing water weight that has been injected into grocery store meat. They deliver a whole year's worth of meat and set you up with a freezer to store it. Customer service on all fronts have been stellar. All in all an amazing investment! I highly recommend this product!
Neil was our Nutrifarm representative and he was very good at assisting us in finding what we wanted for meat in our freezer. We received what we ordered and the quality of the meat was first rate. Planning on our part for a year's worth of meat needed some adjustment and we were allowed to exchange meat for the first month for free. We were very satisfied with the result of our purchase and it was definetly worth our time to come back to Neil and order again.
We just placed our third order with Nutrafarms yesterday. We are very pleased with the quality and taste of the meat that they sell and feel good knowing we are feeding a healthier option to our children. The fact that all products come vacuum sealed and flash frozen makes everything super easy to thaw, which is great as it saves tremendous time. I would highly recommend Nutrafarms!
Great food, great service from Rob Martin. We love the products- this is our 5th order and we will continue to order the excellent quality meats from Nutrafarms! Thanks
Just placed our 2nd order. Can’t wait for the delivery. Absolutely love the convenience and especially the quality of the food. Should have started this for this earlier when the family was younger would have helped!
The meat/fish/frozen veggies from Nutrafarm are amazing! And Neil is a great rep, who gave us a good deal.
Individually packaged Meat. Free ranged, drug free and very delicious. Not much else to say. With all those food documentaries out there that show what really happens behind closed doors... I can be rest assured that I'm not a blind consumer. Thanks to Neil for being a professional once again on our order.
POKAN Leunh London was an exceptional sales person and did a great job as well as explaining in great detail the importance of the program!!
Love working for this company! My family loves the food also!
Worked with Neil Gordon and he was very helpful and pleasant to work with. Thank you
The meat from Nutrafarms is excellent quality! Everything cooks to perfection and tastes the way it should. I especially enjoy the boneless chicken breasts and the steaks. My family loves everything and I look forward to cooking and trying new recipes.
We're signing on with Nutrafarms for our 2nd year. We love the flavour and quality of the meat. We've dealt with Neil and he's been extremely helpful. We are very happy with our decision to stick with Nutrafarms.
We have Just placed our third order with Nutrafarm through Rob Martin. Service is good and meat is good quality. Yes it is expensive as you'll see a lot of people complaining about, but my wife who had previously commented that she didn't notice a huge difference tried store bought pemeal bacon and then complained how gross it was compared to the Nutrafarm meat. She changed her mind after realizing how much of a difference there was. So you do get the quality for the extra cost. Additionally, if you go for all steaks and more expensive cuts then you will find you don't get a full years worth out of it. get a good balance. We went much heavier on the chicken on our last order which is apparently a cheaper meat from them and we found the shipment lasted us 2 years. The first order lasted us 1.5 years.
Amazing experience. Great tasty food, lean, love the portion size. Neil is an excellent representative. Good communications skills and good sense of humour. Would highly recommend.
Great product and customer service. I would and do, recommend these guys to everyone I know!! Seems a lot of the negative reviews here are by people who expected a free meat sample to be left at their door with no follow up. Once you weed out those uninformed reviews you’ll see that Nutrafarms is a high end product. Best beef on the market
Farm to table sounded like an excellent idea so my husband and I signed up with Nutrafarms. Unfortunately our meats were so disproportionate - we ended up with more beef and bacon than chicken and pork - which was not what we asked for as are heavy white meat eaters. So now we have extra bacon and beef in our freezer and had to start buying chicken 4 months earlier than planned. This put a huge dent in our grocery budget because now we were paying weekly for nutrafarms frozen meat that we don't eat AND paying for meat from the grocery stores. Also, the other "green" cleaning products that came with our order didn't clean well so we still had to go out and purchase regular detergents for our laundry and dishes. We unfortunately will not be doing this again. This is more expense that it's worth. On a more positive note the salesperson was polite and friendly and again, the idea of farm to table is a great one.
So far so great!! The convivence of this program is awesome, I go to the freezer every morning and pick out dinner for the night - less time grocery shopping, and I feel confident in the quality. Once I received my order I wished I had selected more chicken as opposed to other meats, so I reached out and was able to use their 30 exchange program to make a swap. The team make this extremely easy and were happy to assist. Sari was also wonderful to work with, and made this experience so positive. I would recommend!
This is our second delivery . We are pleased with the friendly service and the chicken , beef, pork is all very good.
We've dealt with Rob at Nutrafarms for the past nine years. His knowledge and suggestions have always been perfect. They have the best tasting meat and poultry we've ever eaten. The service is commendable, any mistakes with our order, if any, are dealt with quickly and to our satisfaction. Just try one of their samples for yourself, you won't be disappointed.
This is our first time with nutrafarm. The customer service has been outstanding. They are true to what they say. No issues at all exchanging the meats that were ordered in the first month when we realized we had too much of one and not enough of another. After 5 months they still called us to make sure we were happy. The meat is outstanding. Haven’t tried everything yet but what we have is great.
Overpriced
My problem is that I have to buy meat for a year when I'm the type of person that eats fresh food if could buy by monthly I would of done the deal but didn't because of that I'm not buying anything and eating it throughout the year that can't be healthy
We really enjoy our meat order, and love that it is individually wrapped so no waste! We have been a Nutrafarm client for 5+ years and Rob our contact is knowledgeable, friendly and very helpful.
We are currently renewing our subscription, we are very pleased with the quality and quantity of the food. Our agent Matthew was very helpful and friendly and we appreciated all his help.
Nutrafarms is the best quality meat I have ever eatin. I have also noticed that I am saving money at the grocery store. I love what they are doing for our local all natural farmers. Keep it up.
Effectively a scam. Charge you "per cubic foot" of meet so you don't realize you're paying 10x the price for the same product grocery stores have. Door to door salesmen offer "free samples" to get around the laws against harassing me peddling the scam to my house. Get lost, start a real business.
The products are better quality than the grocery store by far!! The customer service is excellent!!!
We’ve been very satisfied clients for almost five years — can’t say enough good things about their meat and poultry — and Darius, our rep, is the very best!
Real poor customer service once you have an issue, no response or follow ups. Think twice before you get locked in! Would not recommend at all!
Not overly impressed with package got an over abundance of chicken breast and bacon. Was told salmon and tuna were sushi quality. Not sure where they've had their sushi but this is definitely not great very thin and fishy tasting
Very pleasant reps and staff. Very knowledgeable about their product and service and delivery is prompt. Good work.
I was very satisfied from the person I first spoke to about the company he took his time answered all my questions and went through the package with me and the delivery guys were very pleasant prompt and before they left they made sure to ask if I had any questions and the food is very good we are very pleased
2nd Year ordering .The quality of meat is very good.The packaging is also very good.Rob was very helpful in figuring out our needs and never tried to sell products that we would not use. They also offered to exchange products that we had not used if we did not think we would use.The convenience of having meat readily available is a nice perk.
We've been ordering from Nutrafamrs for 7 years now, great products, service and convenience. Customer Service is one of the best, no hassles, they guarantee their product no questions asked are accommodating and very helpful.
We received our first nutrafarms order last May and have been happy everyday since! We are a busy, working family with a 2 year old. We have found the quality of the meat to be exceptional, not only is it delicious, but it is really fantastic to know that we are feeding our family with the best quality products. The meat is plentiful, and we have found that the value for money is amazing. There is no way to buy this quality in stores! If you want the best for your family, please call Neil and have him go through the process with you. You won't be sorry!
This is our 3rd year of ordering. The meats are excellent and far better quality than Loblaws and other grocery stores.
We're repeat customers this year and will repeat again! Neil, our rep, was curteous, knowledgeable and accommodating. But most importantly of all, the quality of Nutrafarm products is AMAZING. All their meat tastes like it went from the butcher's block, to your stove to your plate. If you give them a try, you will never buy meat at a grocery store ever again.
My mom and I split on a order and we are enjoying it. The flavor is so much better than what we normally have. The girl we had helping us was really nice and knew what she was talking about. I would recommend this company for sure.
This is our 3rd year with Nutra Farms - and the quality is excellent. We are a family of four and the package provided suits our needs for the complete year. Its great to know that my freezer is full!
Well, I'll begin by re-posting my review on here since I was so conveniently blocked on Facebook AFTER they responded to my review and gave me some very valuable life advice (lol). If you want to order from Nutrafarms, you go ahead. I'm not suggesting that you don't. I am just not a fan of shady door-to-door sales, pushy tactics, and a company that won't let you post an honest review on their Facebook page without responding you in a very condescending way and then blocking you. In my opinion, that's not a smart way to operate a business. That being said, a rep came to our door with a sample and asked if he could come in and explain Nutrafarms to us so we said yes. We felt pressured into signing up but did anyways. We were told we would be getting 150-180 lbs of meat for $3,445. We were never told what kind of meat but just "a variety". The rep wants your credit card info, your driver's licence and your direct deposit information right on the spot. You are signed up to be approved through a retail credit services company for the full amount and then you pay it back biweekly, or weekly, etc. After he left, we got a case of buyer's remorse. We ended up cancelling the next day and freezing our credit card. $19-23 per pound of meat sounds a little expensive to us, and after reading some of the online reviews, we know we made the right choice.
my husband and I ordered our meat and we are really happy with the service that we have had from start to finish. the quality of meat is second to none. I would recommend Nutrafams to anyone that eats meat!
Great service, amazing products. You can feel good about the food you are eating knowing the animals were humanely treated. And it tastes so much better than the junk you get at the grocery store. You will save so much money compared to getting the same quality local meat from the butcher. I will never go back.
This is our second year ordering. We love Nutrafarms and the quality of their products. One of the main reasons we love them is due to how the animals are treated. With our first order we didn't like the taste of the sausages and they came and picked them up right away and substituted with another product. Will never buy meat from Costco or the grocery again.
Thank you for blocking me on Facebook. Why I'm not surprised
Pushy sales tactics, nasty people. Feels like a scam, stay away
While working for Nutrafarms my boss, Darius threatened to withhold pay and I had to fight to get a response from him eventually tracking him down at head office. Even after all that I never received my T4 and had to estimate my earnings. The day I quit it was because I was abandoned in a neighbourhood in -30° weather while canvassing. I don't believe the management has much regard for its customers and the goal was to try hard to force close sales even if the customers could not afford the product. That being said the actual meat is great but I question the ethics of the organization and it's management.
Excellent food, flavor, quality and service!!! HIGHLY RECCOMEND
Ever since I have had the pleasure of ordering from Nutrafarms, I knew I had come across my last source of meat. Perfectly packaged, portioned and butchered, each piece is as savoury as it looks. The taste is incomparable; anything available in stores pales in comparison. Full flavoured bacon without adding any spices. Tender, fully aged steaks. The pricing is completely affordable, the volume is amazing and worth every last minute waiting to eat it as it cooks on the barbecue. I will definitely be re-ordering again and again. Thank you Nutrafarms!
The quality of meat may be good, but why would you want to buy frozen meat for a whole year? Hopefully, you don't get caught by a power failure! I'm sure your local butcher also sells local meat and it is fresh. The salesman that came to us claimed that supermarkets also buy frozen meat and then sell it as fresh. If that were the case, you wouldn't be allowed to refreeze that meat again (basic knowledge) The salesman was in a hurry to get us to sign the contract, but never wrote down in the contract how much meat we are getting for $3800.00. He only checked off which kind of meat we prefer, but never discussed how many pounds of each meat is included in the price. They are selling "packages". Whatever that means. And that's where their business becomes suspicious. So when you see one of their salespeople, ask them how many pounds you are getting for that price, and get them to write it down in the contract. Bon appetit
We are very pleased with the quality of meat and service. Neil is super professional, knowledgeable and personable. Any products we didn't like or use were exchanged without question for items we really enjoyed.
My family and I (2 adults and two boys 6 and 8) have used nutrafarms for two years and just renewed for a third (thanks Aaron MacNeill). We have had a very good experience with the customer service reps, delivery, storage and quantity (we are on the first tier. Overall we really like the quality and flavour of the meat and really like the fact that the meat is local (Ontario based) and naturally raised. The price is a bit higher than what I would pay at the grocery store but it’s great knowing the meat is healthy, local and free of steroids and antibiotics. I would highly recommend this product
We were delivered some ground beef for an introductory tasting and it was superb! I just wish that your meats were available to be purchased in smaller quantities, at any time. Unfortunately we can't determine how much meat we will eat in a year and we don't have the storage for that amount either. We will be watching to see if you do set-up shop somewhere and will be at your door to purchase that flavour experience once again! L.
Nutrafarms are committed to excellent customer service! We used Nutrafarms 3 years ago and were not happy with the amount of food we got. We actually used another popular farming company and also did not have a good experience. We loved the idea of hormone-free meat in bulk so we gave Nutrafarms another shot. Because we didn't have a good experience the first time they sent their district manager Sean. He listened and answered all of our questions/concerns. We just signed up for another year and we still have meat in the freezer from the previous year. So happy with the customer service and quality of the product. :)
Great customer service.......really friendly NON PUSHY and knowledgeable sales person.......and the meat is INCREDIBLE. I won't be able to go back to grocery store meat ever.
We have placed and received our 3rd order. We have not had any issues with the product. Everything is sealed and will stay in your freezer for well over a year. The staff are amazing. They are quick to answer any questions you may have. I would not have ordered for a 3rd year if we were not totally happy with the food. And we are. No other meat tastes fresher and the variety you can choose from is fantastic. A must try.
We love the products! Fresh, tasty, hormone free meat and the individual portions are so convinient! The service is always very friendly and accomodating from the moment they come to your house to take your order to the delivery. We are never going back to store bought meet!
Blatantly lied to me at my door and said there would be no sales pitch ,just a drop off of meat.After 15 calls in three days I found out it would take a 30 minute sales pitch to get my 1 pound of ground beef. If they are lying about a sales pitch ,I always worry about lying about the product. Stay away from liars. I’m guessing their product isn’t very good, hence the reason they send liars walking around selling their products
I'm usually a pretty reasonable guy, if it make sense sure I would give it a try. Same sing and dance everyone else is saying. Someone came buy offer a free sample on Thursday, next day friday sales person shows up. Which is fine, came during my dinner time, didn't get the clue, I'm eating dinner and kept pursing to sit down. Which I still did...after going over everything I said we have to decide as a family to go forward with this or not...Monday...I just received a called from Home Trust Comp. that my application was pushing through for Nutrafarm??? We did not agree to this yet and I said you have to give me time to consider...now this put a sour taste in my mouth...and I will not go forward...this kind of pressure this company gives to their potential customer is ridiculous, and especially I did not give the ok to pushing the application through.
Just had a "sales person" come to my door at 7:45 pm. All because my wife has been ignoring the phone calls which are borderline harassment. 2 times a day for the last 2 weeks. Do they really need business this bad to go the these extremes. This honestly has got my blood boiling. If i didnt have a little one that i was trying to put to bed this wouldnt be a big deal. I hope nutrafarms reads this review.
Great company to work for. 7 years in.
Had the sales rep drop by with a portion of ground beef and we listened to his presentation and came with the conclusions that Nutrafarms had no evidence to back up claims that meat was antibiotic free or grass fed and no evidence that this was Ontario meat. They have no certification labels nor is there any physical address to their farms but several listed addresses to their sales offices. I asked for an exact list of what we would be getting and was told that list is given only at the time of delivery. At the end of the sales pitch I could see the frustration on the sales rep when I told him we needed more time to search and read reviews and I told him we would not be signing anything until then. As for the meat itself I couldn't tell you what the taste is like because I couldn't take the chance of eating something that has little information to back their claims and also because it came from a non refrigerator vehicle. In conclusion I believe today's Market and choices offer up more than what Nutrafarms had to offer. I can go to Longos or wholefoods and buy antibiotic and hormone meat weekly and ensure I will never be eating months old meat. After doing a quick cost comparisons I find I would be saving the money if I didn't buy through Nutrafarms and for the money I would be getting exact address of where my meat was coming from. So if you get a visit from Nutrafarms read the reviews(BBB, google maps, glassdoor)on the web first and look or try find their mysterious farm in Stayner. Buyer Beware!
Been a customer for 5 years. Great quality meat, amazing service and very easy to accomdate if there are errors. Wife has intestinal issues, but when we switched to Nutrafarms she hasn't had the same troubles as before with her diet. Highly recommend and will continue to be a customer for years to come!
We have been ordering for the past three years and going strong!! The service is amazing and the meat is the best on the market!! We recommend it to all of our friends.
We love NutraFarms! We’ve been customers for 5+ years now. The quality of meat is amazing and the customer service is excellent. We are extremely happy and we highly recommend Nutrafarms.
We have just finished our first year with Nutrafarms, and placed our order for a second year. We found the quality of their products to be superior to that of grocery stores and Costco. In placing our second order, Rob Martins, our sales rep, was helpful in making modifications to our order to better reflect our preferences and consumption patterns, at no extra cost. We highly recommend Nutrafarms as a source of local, free range, quality beef, pork and chicken. Nancy and Tony
Over priced and get there people to lie when they sell you packages.. Don't sign with them
At the beginning of 2020 we met with Nutrafarms to discuss quality, pricing and what was best for our family. Our sale rep (Scott) went through our budget and needs. We received a free sample. It all seemed great! And it was!! About halfway through the year we had an issue that was resolved within days. They handled our concern better than any other company we’ve ever dealt with. All to make sure their customers are happy. I was afraid I was going to feel like a number or a pay cheque. And really and truly, I just felt like a person with a problem that Nutrafarms more than helped our family with.
Ordered for the 3rd year, great selection and product.
This is such a great company. I love that their meat is pasture-raised (and finished) on small family farms without antibiotics. Everything tastes great and the selection is amazing. The (no spray) vegetables, fruit, and cleaning products are a great addition too. I love almost everything! I do wish they had lamb or goat as well, but maybe one day : ) Their customer service is always fantastic, and with my most recent request, Karen went above and beyond any hope I had to solve the issue. They really do really stand behind their products and I highly recommend them.
My wife and I recently (February 2015) signed up for Nutrafarms and are almost immediately in regret. The food (beef and pork mostly) is not horrible, but is no where near as good as touted by the sales rep. I agree with other forum posts that state the meat is overpriced to the point of almost being a rip-off. The sales rep told us we were going to sell us a new freezer as part of the package deal, but the freezer we got was not new, at least not based on the manufacturing label, turns out it was 2 years old. The quantity of food received did not appear to be correct. The delivery folks are of no assistance, "call customer service". Called customer service and they were useless, basically telling us to call the Ottawa area sales manager, which led to more frustration and lip service. Regret #1: agreeing to the contract Regret #2: not refusing delivery on initial disappointment Regret #3: not having read the forum posts and other reviews before signing up Almost goes without saying that I won't renewing again next year. And in a few weeks when the ground is thawed, I'll be placing a sign on my Barrhaven lawn to discourage any of my neighbours from making the same Nutrafarms mistake I made. Mak Higgins (not a happy customer)
We have been customers since 2014 and just completed our 4th order. The quality of meat is incredible and the service is exceptional from year to year. Factor in reasonable cost and you can’t ask for anything more.
We have been a customer with Nutrafarms for four years and have been extremely happy. We get to select only the cuts of meat we want and it is packaged in good sized portions and vacuum sealed - if any meat is freezer burned, it is replaced at no cost. The convenience of having the meat in the house is a huge bonus and makes grocery shopping so much faster and easier.
Second time ordering from Nutrafarms and it was excellent food and excellent customer service. Pokan helped us both times and everything was smooth and easy. The first time there was some supply chain issues due to the beginning of covid, but once we contacted them everything was handled very well and in a timely manner. Wonderful customer service overall, will order again.
Honestly could not be more surprised by the negative reviews. Maybe a few years ago their business model was different and more "hard sell" oriented? Meat is amazing quality. Yes it's expensive, but free range meat is expensive - what do you expect? It's not any more pricey than free range meat you buy in the grocery store. Plus they have a program where you can buy the same order at the same price for 3 years out. With inflation being what it is, this is a great deal! Delivery people were super nice. Meat is certainly not from the States. All Canadian. Again, maybe their business model was a little different a few years ago? Very happy so far. Steaks are some of the best I've ever had. Also, someone one stars them for giving their email as they were interested in learning more, and then gets upset when they follow up to schedule a meeting so you can learn more? If you don't have the time, don't say you are interested in a Zoom meeting. Honestly.
We have been using Nutrafarms for several years now. Jason has always been great at helping us figure out our order. The quality of meat is amazing, the best we have had. It is so great to have all our meat for the year so we do not have to run out ever to the store.
Neil did a great job, very friendly! The meat is super, vacuum packing keeps it fresh forever!