Reviews of Edo Japan - Tillicum Mall - Sushi and Grill (Bowling Alley)

Eric Prothero-Brooks

Good food very heathly good place for lunch they are quick

Frisky Weasel

Always good! Now have Sushi as well.

Kamal Lee

Friendly staff

THE CABBIE IN THE #YYJ (MAKE IT VIRAL)

Used to be fast, used to be good. Now: meh!

Tamara Heinrichs

Very good food but clumsy on serving food

Linz prohealth

Hot fast and good healthier food than I usually eat

Reynaldo Cabalu Jr.

You guys are awesome, thank you for being open at this pandemic time....

James West

Generally, a positive experience when I order at the store, but the overall quality is hit or miss when I order delivery.

Carys Lougheed

I have been in this Edo at my lunch and they made my day, great service, service minded staffs. thanks for the delicious noodle chicken bowl

Eric Seaton

Excellent service and decent stir-fry and sushi, and fairly affordable too. Totally worth it.

Brian Fletcher

Friendly staff and great food!

Al Parsons

Not afraid to give you lots of sauce when you asked for it

Tracy Olson

Solid japanese food at a great price. would try again!

ALOKFREEFIRE

Best food for best price. Fully satisfied

rolando mejia

Watched the manager at this location stop making my food to type something into his cell phone, put his phone to his ear, and then go right back to making my food, all the while wearing the SAME GLOVES..... absolutely GROSS. I did not want food covered in germs from his phone. Every customer in line behind me walked out as well. This is very unsanitary at any time, not just during the pandemic!!!!

Atis Metuzals

This is not the Edo that once was. This must be new ownership or something , because the food here is terrible. My shrimp weren’t even grilled and tasted gross. Edo used to have nice clean delicious flavour but now it looks and tastes like boiled cabbage.

Becca

Horrible customer service just now. The only saving grace was the nice young man with glasses. He understands customer service. The other fellow is more interested in checking his cell phone that was sitting next to the till than taking my order. He ended up getting my order wrong and then blamed me for it. Unreal. If he had given me the time of day he would have heard that I said “on rice” and not brown rice. I didn’t think it was a big deal when I saw that they put brown rice on my plate until the fellow who took my order started berating me for saying “on rice”. He told me I shouldn’t have said anything and if I had read the sign I would see that it comes on rice. I apologized. Sat down to eat my meal and became very angry at the situation. I asked the young man with glasses if that fellow was the owner, he said no. Posting this hoping the owner reads it. He treated me with such unnecessary disrespect. The young fellow with glasses should get a raise!

Micheil Bryson

It's ok. It seems to have lost a little in the quality of food and service but I will still go there in a pinch. I don't get the beef at all anymore, enough said?

John Oetter

Excellent food

don P

Hands down my favourite fast food. And I love that you can watch the food being made in front of you.

Bob Askow

Good food

Tips To Level up In Life

Great service and yummy food thank you all

Julio Reed

Love it great food

Chris Yahyahkeekoot

Always consistently great taste. Quick, you get to watch the cooks make it. Yum.

Sabira Yusufi

Well portioned meals. Quick and efficient service

Tyson Walters

Good food fast service

Mark Mayonnaise

Replaced an order mistakenly dropped without hassle. 10/10 chicken teriyaki bento box. Thank you so much Edo!

Jolene

Food ok, but not prepared correctly. Poor Coaching and customer follow up despite following instruction to try and make it better. I ordered on the app a couple weeks ago. My order was about $20.00. FOR ONE MEAL. FOR ONE PERSON. That was fine . I specifically put no sauce in the app order. And add hot sauce on side, neither were followed correctly. I get my order, COVERED in sauce, the staff argument they use sauce in cooking process. My Point was the sauce was added AFTER ( it was dripping ) Probably tripled the sugar content, and with KETO, low carb, healthy in Victoria, we need to do better. So I emailed them and contacted on facebook, regional manager and store manager contacted me, and store manager said I had to come in and ask for my refund. I said how about a gift card so I can use it when I feel like it, and everyone was in agreement. And considered this closed case, the district / regional manager even called for my address and we had a discussion how this was the correct path and that we are striving to be better etc etc. All of this for nothing. This goes against my code of ethics. Well 2 weeks later no follow up, no gift card, and being # 1 on trip advisor which I advised them off previously I have no qualms in reporting my story. I was trying to illustrate that when I ordered the staff did not try to listen to me but instead argue they were correct in making their product. This review is to help train staff. When a customer states no sauce, it means no sauce added, no sauce to be used during cooking process. This customer does not want any extra sugar. I have been cordial but should not have to beg or quibble over $20. We are better than that. You staff can be coached. it can change your 3.9* reviewed business to 4.9* in a year. This could double your customer satisfaction and customer retention. We all want to live peacefully. Lets get it. Have a nice day.

R Shaye

This place was good, but now it's not. Food is bland and they just mass cook everything and then just warm up again. Watched them even fill my fountain drink less than half and then put in ice until it was full. Like seriously? When they were serving my food I lost a lot of my portion because cook couldn't aim and put it on my plate, and no they just let it fall off and said here you go!

Mike Dev

Sometimes they're Good buy quite often they are off their game

Geri Liberatore

Place is clean, staff are very friendly. I recommend this place to anyone who wants Japanese food at a lower cost. Try the yakisoba bento box.

dustin player

Fast, freshly cooked chicken, beef or shrimp my favourite...always tasty..staff are a little short on courtesy..but hey they need to be quick

Athena H. Razis

amazing food

Sue McCaskill

Great place for a cheap-ish place for noodles and stir-fries. Isn't that fastest, as it takes 5-10 minutes, but it's all cooked right infront of you. The sauce is delicious and they're generous with the serving size.

Darren Lyster

Decent stir fry and a fairly cheap. Hardly Japanese other than in name but not bad.

ujjwal wadhawan

Thoroughly disappointed my spicy salmon rolls was pretty much all cucumber with a little sliver of salmon I ordered for delivery so I can eat with chopsticks cuz I don't use my greasy work hands no chopsticks so

Dana Lamothe

The beef yakisoba is so good!!! Love the sumo option to make the size more like a “Noodlebox” size :)

Lawrencia Armoire

Good food

Teddy Lupin

Excellent food, hot and cooked as we waited. I love that they don't stir fry with oil! Great friendly service too!

Aju Varghese

Great food

Debbie Cribby

Yammy food and friendly service really like it

Shawn Wilson

The worst Japanese food you get in town. The ramen soup was just too plain and the beef inside was smelly. I ordered 8 pcs of salmon roll and I don't know what to call what I got. I had no expectation but it went beyond that. Never come back

Russell James

Edo used to be universally good. Not this location, precooked and over cooked. They reheat it on the grill and slab it in the bowl. Asked for double meat and was barely more than the bloke in front of me with a single order. Sad sad sad.

Tony Fozzard

It's a fine change of pace. I'm at the mall and haven't had lunch, I figure might as well.

Lorraine James

Always amazing quality never disappointed with orders from this location

Alex Chen

Bad

Martin Simon

if you're looking for a quick and easy meal, don't eat here. It's not worth it. my "miso" tastes like it might have been in the same room as some miso at one point, but thats about it. practically salt water. the edamame was hard and furry, I chewed for a solid 15 minutes and eventually gave up and spat it out. The California roll had a sliver of avocado in it and a giant hunk of cucumber. the soggy tempura came with plum sauce in a small package, I didn't use it. my husband's "ramen" was unflavoured and had the worst parts of the vegetables in it as well, very poor food, though I don't think it's the staffs fault, they're cooking these garbage ingredients the best they can, corporate needs to stop penny pinching and buy them proper ingredients.

K Serry

Food is made right in front of you while you wait. It is catered to a Canadian/Japanese cuisine. Very popular and it is commonplace to see lineups waiting to enjoy their affordable meals.

Betitodeltoro Araujo

Very tasty

Sophie Kim

I always go in this place 3times a week!This is the best Branch ever! Great customer service! Well trained! The 2 guys cooks are awesome! Marlon and Joe always make my food so good! And the lady named JOSIE in the counter always smiling! You always feel at home with herI'll recommend this place to my family and friends!!????????????????????????????!

Warren B

Friendly staff. Enjoy the chop chop bowls

paul chalmers

Good food

Paul Patenaude

Thank you so much now it is very clean no flies around and you can really enjoy having your food at the restureant. Service is super friendly food is just yum

nafisa paiman

Best food ever????????????

Cindy Kocol

Very disappointed in the rude service I received. I ordered a plain bowl of noodles for my very picky 6 year old and when the cook added sauce she looked up at me and asked why he added sauce. I told him it was supposed to be plain noodles and he said under his breath "you should have told me sooner". I proceed to tell him I did say that when I ordered and then said I could take my money back if it was a problem. He just said "it's okay, it's okay" but at no time did he apologize. Then when the food was done and I said thank you, he didn't even have the courtesy to say you're welcome. Serious customer service training needed.

Cameron Jacklyn

Good fast food

AuntieMoMo05

Every time I go to Edo the staff is super friendly and always greats me with a smile no matter how busy they are. The food is really tasty and as far as fast food goes it is one of the best places I have been too. The food is prepared right before your eyes and takes no longer then waiting for a greasy cheese burger at any other chain. Portion size is good if you are hungry or if you want to share with a friend. I will be going back.

Gadjet Ramjet

Went in a couple weeks ago and they had closed around 30 minutes early... got there at 4:30 and the doors were already closed and they weren't letting anyone in.

Kyle Cook

Average prices food. Good sized servings. It's made while you wait. No long waits. Delicious. Seating area available. Takeout is available as well.

A & L Reid

Everytime I eat there I poo my pantys

Christopher Keays

Love the food here and the staff is always nice :)

Strr Star

My go to place whenever I have a craving

Nino liberatore

Love the food

wilsonjoshwilson

Best sushi fresh made and delicious I had the California roll and my mom had the dynamite sushi and her shrimp was freshly cooked to if I could I would read it 100/100

Jerica White

Great food and great price! Amazing service!!

Wolf Tracker30

Love the chicken chop chop bowl!

Beau Wille

I have been going there for 3 years now all of the sudden they are rude and in experienced the order takes to long they answer back and just don't listen, I asked for a simple order and they rudely interrupted and when I asked for it to be a different order one server kept on saying "its not a big deal man" about 6 times. Never going there again not me or my family.

TheCynicsCynic

Over cooked tempura. Hard to understand what staff were saying.

Alex Mcleod

Always great service and good food!

S Paiman

They have since changed their cooking practices, lowering the quality of the food significantly.

Tina S.

Great and affordable food with friendly staff. whatt more could you want?

John Gamble

Closes to early.

Rose AMS

Got the Noodefull bowl with chicken. Delicious! Never had it before but I will definitely get it again.

Dustin Pike

Chicken and Beef sumo 100%

Diana D.

Very good food and friendly service. My meal was delicious and enjoyable. The cook Tristan kept up friendly conversation while making my meal and even checked up on how the meal was while I was eating. Not the service i was expecting from Edo but it’s greatly appreciated and improved my experience a lot!