We have all the reviews of people who are consuming the products and services of Playtime Bowl & Entertainment (Bowling Alley) in Niagara-on-the-Lake (Canada).
At this moment this business gets a score of 4.1 stars over 5 and this score is based on 127 reviews.
As you can read, it reaches an feddbacks average is really positive, and it's based on a large number of scores, so we can conclude that the score is very reliable. If there are many people who bothered to leave their score when they are pleased with the service, it works.
As you know, we do not usually bother to give evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Bowling Alley is classified in the category of Bowling alley.
Amazing place for weekend fun
Clean and spacious. Food is awesome.
I haven't gone bowling in a while so I can't really compare but we had a pretty good time.
Amazing place to spend some good time
HORRIBLE restaurant service. They ignore you then are not friendly as well as brought us the wrong order and argued it. Should hire new staff. The arcade games are few and BORING. All Vegas style chance games nothing fun to play except for maybe 2. Extremely over priced. We had NO fun and spent a lot of money. Wanted to leave early the entire experience. Would never bother coming back here again and DO NOT RECOMMEND IT. Bowling is ok nothing great and the people next to us were annoying had 10 balls coming out but kept taking the 2 light balls I had for my young kids. Not the arcades fault but added to the un fun experience. Maybe the staff should limit a ball per person and ask to stick to own balls. 4 thumbs down.
The VIP section was nice!! My friends didn’t like the bartender’s attitude towards them besides that a really nice and clean place to chill
Bad service. Not enough people working. Booked lanes for a birthday party at 2-3. Didn't get them until 2:15. Unable to get food as only one person was working and the lines were super long. Same thing at the arcade. The employee didn't have control of the long line and the not serving customers in order.
An amazing place for birthdays and just to come hang out and have fun with friends. I'm an adult guy, but still this place was awesome, it's not just for kids. The laser tag was pretty nicely sized. Good for a group of 8-10 people for sure. All the equipment seemed new and clean. The bowling alleys were bountiful and we had no wait to play. The arcade games seemed super cool too. Plus there is a bar for all you parents who want to relax while your kid runs around.
Staff is racist with some "community" in just one hour they treat unfair with us. Never going again. Bloody ????????racist ????????
Really fun place with arcade games, bowling lanes, and laser tag. Staff were very friendly and the food and drinks were great
Amazing environment friendly staff and properly maintained with reasonable prices.
Good place to bowl with your friends or family, tho if you’re looking for a classic 80’s bowling alley then this isn’t the place to look. This place is modernized with huge projectors projecting the top music videos from today.
This is quite a nice entertainment complex for kids and adults. Large arcade section, bar and restaurant, bowling alley and Lazer tag. Nice large food platters available for groups. Very spacious and clean. Friendly staff and knowledgeable. Nice place to spend an afternoon.
Beautiful place
Great place to go bowling with friends and or kids. Their is a bowling alley, arcade, laser tag, and bar to eat at. Pretty good place for a night out
Great place to go bowling, friendly staff, free parking. I normally do the VIP bowling room, which seems a bit pricey for 1 hour of bowling but to be fair, haven't visited other bowling alleys with similar settings to compare.
Excellent family entertainment place. Bowling, laser tag, arcade, great food and well-maintained facility are some of the great things at Playtime Bowl.
We ordered food. It took 50 minutes. Our play time was up and the food still wasn’t there. Ended up cancelling out order and leaving.
We visited this place for my daughter's birthday. There are bowling and laser tag as active. This is a great environment for family, but when we decided to order something that we realized something. There aren't enough people to serve you. Another problem is related with the parking lot, there aren't enough lots available.
Unlimited bowling from 9 - 12! That means that even someone like me who isn’t very good can eventually put a decent game together!
The security is just extremely rude and disrespectful
This is a place where customers are getting charged more for not a quality service. At least they could invest a little money to bring better balls, they are either with too big wholes or too small that your fingers are not getting into it. We went the counter asking for proper balls that we could play with and the counter is like not important at all telling us that's all we have. I'm sure it doesn't cost much to improve the quality of the service by updating the years old balls. So, I really don't recommend to pay your money here while not enjoying the game.
Staffs need more training on how to serve customer. I walk in with a drink from outside and one of the staff point her finger at me and said "Hey, no outside food or drinks" and she look away. If the manager read this review, please teach them to say the following: I am sorry Sir, outside food or drink is not allow here. Will you be able to leave it in the car or finish it before you come in. That is very different and I will be more than happy to follow the rules.
I had a awesome experience, the food is great
Great place to have fun! Very costly though. And they don't allow outside food or drinks,not even water!
I love this place, it's great for kids and adults. Great space with good beer, decent food and other activities like an arcade. It's just so expensive we paid over 150 for one lane (6 players max) for two hours and 6 pairs of shoes. I am sad we don't have more of the old school bowling alleys in the GTA.
Nice place for bowling and hang out with family and friends.
Yes, great experience indeed and proper prices for the bowling lanes.
Fun place to spend a Saturday night. Wish they had beer service at all the ally's. Good music and lots of parking.
The place was clean and very well laid-out with plenty of activities for the kids. I would recommend Playtime to any parents looking for a place to host their child's birthday party.
I bring my nephews and niece here all the time - it's amazing, especially since the huge renovation. Staff are friendly and helpful, food is really good and all the facilities are top notch. Also must mention the amazing arcade (I'm the current high score in hungry hippo).
We bowled about 2.5 games using the 1 hour lane rental. So the cost per game was pretty good between us. Very nice atmosphere. Out of the places I have been to, this is one of the best and their customer service supports the nice atmosphere.
I went from arcade games to the bar then bowling. Great experience! Staff are friendly! Will definitely be back!
Love the service and food. The price for the laser tag was a bit steep but everything else was amazing. Oh and their DJ is great too. Plays hip hop, r&b and top 40.
Lots of convenient parking. There's laser tag, a small arcade area, a decent size dining area and quite a bit of bowling lanes. I would recommend calling and reserving your lanes because it does get pretty busy. We ended up having to wait over 45 minutes for a lane and was only able to get it for an hour because they were very busy. They had good customer service, overall everyone was very polite and accommodating as best as they could be.
It was my first visit to the bowling place in the GTA area, surprisingly this place was more than just bowling. You can have many video games, board games and laser tag too. The staff is also super friendly. A lot of parking area. Clean washroom. Drinks and foods are also available. The only thing I find uncomfortable is bowls of bowling. Some of them are too heavy with large holes and some are good in weight but holes are too small for a medium guy thump.
Lots of fun
everything was good. they need to get better at the food but hey its at a bowling and laser tag place....that said my kid said the burger was the only think he didn't like. For me the prices for the games and rewards are waaaaaay off...really expensive.
everything was good. they need to get better at the food but hey its at a bowling and laser tag place....that said my kid said the burger was the only think he didn't like. For me the prices for the games and rewards are waaaaaay off...really expensive.
Although the place was kept really well, the aisle I played in had frequent technical glitches (fourth from the right). The scoring software is ancient..they're still using animations created back in 1999.The music genre could have been a bit more generic. But on the whole I had fun!
We had a blast!!!!!
0 out of 10 would not recommend. My friend had a party in the bowling section of the building and when we got there, Playtime had given away the PREBOOKED lanes. When they realized their mistake, instead of giving us the lane that my friend's dad had paid for, they made us wait 20 minutes to get a different lane that was broken and kept breaking throughout the whole game. The final thing was when we were getting shoes, they didn't have our sizes so we had to wear over sized shoes that kept falling off. I won't return to this place ever again and I highly suggest that you take your business somewhere else. The hassle isn't worth it.
We had a corporate event here and everyone had a really REALLY good time, people can not stop raving about it. Malisa was a great help to organize the event and all the staff were so nice when we arrived. It was clean, organized and food was great. The new laser tag area is a must, doesn't matter how old you are just make sure to wear comfortable clothing. Highly recommend for corporate events, birthday parties, etc. Thank you Playtime!!!
Went here to celebrate the 30th birthday of a family member. Had a blast. We made reservations beforehand and paid for shoe rental got there. Everything was sanitized before we got there and after we left. I thought you employees spray and clean our area once we were ready to leave in preparation for the next group. We were also able to play at the arcade and enjoyed all the games. Nice place for a family friendly celebration.
Neat place. 50$ per hour..60$ for vip area. Just a separate room inside..
A group of friends and I came here for a little Christmas bowling party. We had a fantastic time, and Les was an awesome bar tender! The food and customer service were great.
Service is good
Came to celebrate my wife and my birthday. Was fairly quiet, and the staff were friendly. Needed some lighter balls, as most of them were 10+, as well as ones with larger thumb holes. Overall a good experience.
This place doesn't meet expectations. It looked fancy on pictures. Unwelcoming counter service. Not professional. I think it's an old place. Takes some time to get used the smell. Old technology too. Costs 25$ CAD per hour for a single lane. Shoe rental is 3.99 per person. I guess its reasonable I am not sure. (I don't know competitor prices)
I've been here multiple times and had a great experience each time.
We always have a great time when we come to Playtime Bowl. It has bowling, laser tag and an arcade. Great place to spend half a day. One not so good point is the arcade play card though. It is too easy for kids to swipe the card at a machine a few times because they are impatient... the arcade is not a place you can just hand the card to the kid and let them be. They will run through the card in a very short time if they keep swiping at a single machine, thinking the swipes did not go through. But all in all... a great place for adults and kids.
loved this place. Can't wait to Bowl there!
Loved the new look, but didnt appreciate being ignored for several minutes while just wanting to ask for a drink. After he served everyone that came to bar AFTER me and my boyfriend and pretending to look busy when nobody was there we just got water from the side stand. While we were getting water he finally acknowledged us.
Really enjoyed bowling. The place is a lot of fun with an arcade, laser tag, and restaurant. Definitely, will come again.
Lovely place to spend time with family and friends. Lots of games to play. Bowling was fun too.
One of the few bowing alleys in the city that are not in the basement of a strip mall. Has an arcade but it's a total rip off. The bowling is pretty expensive. With that said for a 10 pin bowling alley in the city it's probably one of the better ones.
Work has the family Christmas party here. If it wasn't for the bouncy castle they set up for our work event, there's really not much a 3 year old girl could be able to do here aside from pressing buttons. I give my daughter credit though, she earned 125 tickets on a perfect shot with a ball drop. My wife and I were confused as to where the ball went, but it appears she released the ball just and it dropped into the hole without bouncing. The best part is that tickets and tokens are all digital. You don't need to carry anything aside from a card.
Nice place to relax.
Was a good experience overall. They were fair with playtime as we started a bit late so they let us stay back a little. Shoe rental is easy enough. They don't have lockers or anything so dont bring anything you cant keep with you. Bar was poorly managed as drinks took forever and some platters are way too overpriced for what they are. The nachos were served barely lukewarm.
It's fun bowling with your friends. But the way they take care of reservations is unbelievably stupid . Instead of making things easier to plan, they make it difficult. I made a reservation 2 weeks in advanced. When I need an extra lane (which you can only boom online), they weren't able to input an additional lane manually. I was the person who made a reservation and when I told them it was going to be a surprise birthday party, they made one of my guests pay for 20 bowling shoes. I was pretty pissed off. All I got was "how was I supposed to know?! " from the old lady there. We had fun but the way you handle business is rude. Maybe you need to reevaluate your attitude. Never planning anything here again.
It was my first time to go bowling. I totally loved the experience. It was really busy day at the ally but the attendants were really nice. I wish I got to try some of the other games and food at the ally, maybe next time.
This is the best place to hang around and pass time. You can try everything they have my suggestion start with bowling after bowling try all the other games. They have a restaurant so you cant take a break go out to eat just order food and eat in there. Check out laser tag definately try all the other games on the floor. I came very close to breaking the basketball record. This is one place you should really add to your play list you'll have fun to the fullest.
Un clear pathways. Kids plying machines lack of maintenance we loos money No recomend to anyone until it is updated and fixed. Have not changed since 2009.
Extremely rude staff, and stupid policies. Only left 1 star because -5 wasn't an option.
I love the bowling part. However ordering anything at the bar took for ever. They were extremely short in stuff.
Nice place to play laser tag....the guns were good, the staff members are friendly. If there is no rush then they allow some extra time in laser tag. Also has bowling and other arcade games. The interior decorations are awesome.
Played for a couple hours here with family, great time! Food seemed a little pricey but still affordable. Machine were working smoothly, didn’t have an issue with it at all. Hostess was extremely nice and considerate, will be returning!
Awful. Staff hates kids. And they aren’t friendly. Had to beg to get any service. And when I did the answers they provided were wrong. Honestly never come. Waste of your time. Your mommas time. Your all dam family time.
We really enjoyed ourselves. The music kept us moving, grooving, and bowling. Lots of laughter. The company we keep makes a difference. Cheers! #auric
Friendly staff ,big parking ,i will definitely go back and have fun ????
We enjoyed a lot with our friends. Nice place.
Great place to eat and bowl. Bowling was a blast and the food was really good.
Our first visit was a great. My kids had so much fun. The staff were interacted with was pleasant and helpful. Our family will Vist again.
Did a birthday party for my son and all the kids had a blast. There was lots of food and lots of drinks. Our attendant Ava was awesome. Would definitely recommend this place for a kids party!
Had a horrible experience at the bar, there were barely any of the drinks we ordered, we ordered food as well at around 8:45, and at the time me and my group were the only ones there, we went bowling at 9:15 and didn't get any food by the time we finished at 10:30 and they claimed my order was next in line when I left!! Never going back, horrible management
Good family outing
I went around 9:30pm on a Saturday and they had the music blasting and blacklights on. A lot of flashing lights and sports screens on. The bowling systems worked well, very fun. However, despite the entrance being wheelchair accessible, the “accessibility” restroom did not have a door button. This is a ridiculous oversight and needs to be remedied.
Perfect place for a date. The arcade addition is nice. My only complaint is the food. The pizza used to be incredible, and the wings were cheaper. Please enhance the quality of your food. Other than that, I can’t complain.
Been here a couple of times. We've had fun but needs some improvement esp with maintenance of bowling balls.
It's fun. The kids had great time. Bowling was fun and lazer tag was awesome. The arcade however was a huge rip off. Staff are very grumpy!
Very good place for Laser game, bowling and other games... The staff is friendly. The rates are pocket friendly. Good for couples, groups or even so kids
Sunday funday kids loved it bye the sounds of all the other screaming kids they like it too. Pizza and chicken strips were not bad came with the party package
Food is great, private lanes is a great feature and on site dj was bumping classic beats.
Clean and modern setting with friendly staff and lots of activities in addition to bowling. The vibe of the place is great too.
I have been here many times with friends and family as it is the local bowling alley. It has gone through a major renovation and is a pretty busy place. Friday and Saturdays are very busy so you may want to book in advance and pay the extra fee. The lanes are great the seating is ample and there is a bar and grill that serves decent food. Lots of parking, great location with several restaurants options in the area.
Incredibly friendly staff. We went for a children's birthday party, and they have the organization of the activities down pat. Kids had an awesome time. Place is clean and well lit (even when the black lights on). We'll be back again, either for parties or just a fun time bowling.
Overall a decent experience but one male staff with a tattoo on his right arm was extremely and unnecessarily rude to my friends. We left before our time came up.
Went to play lazer tag with friends and I must say it was really exciting. Well worth it.
I really enjoyed my time at playtime bowl! I liked that there were couches and a large table so we could sit comfortably and order a bunch of food with space to share! Fun ambiance, great place!
Easy walk-in accommodation. Well-conditioned lanes and sitting areas. Courteous staffs. Kid-friendly.
This place was awesome! We originally planned to go to a place close to home in Richmond Hill (World Bowl) but the wait time there was ridiculous (45 min). Then we decided to go to the west end and found this spot, it was my first time there. I would suggest to go after 9 pm ish if you have a group less than 5, although it was a Saturday night we luckily got a lane in 30 min. They also have an arcade area, laser tag and food. For just a bowling night out, this place was great in terms of the vibes, wait and MUSIC! They played Hip-Hop, R&B, Top 40 while the giant screens at the end of the lanes play shark tank (my fv show haha)
The manager was just horrible (large Hispanic looking woman). From the moment we came in, it was obvious she hated her job. She had a very difficult time understanding her most basic duties as a manager, like being kind the paying guests. She was overly rude and unprofessional. Not to mention the bowling ally closed early due to electrical issues and she denied us a refund because she ‘doesn’t take attitude’. Clearly she is unstable and not best suited for a management position. The venue in general is decent, but unfortunately we will not be returning. Fingers crossed for new management.
Great place! Had a great time with my husband and best friends family. There is bowling, food, alcohol, an arcade, and a party room for birthdays. It is great for all types of groups of people. Children, youth, adults and seniors. Here you will find great prizes and there are events everyday for prizes. So go check out their website to find out the pricing and activities that you can find there. Trust me you will have tons of fun with whom ever you go with.
Fun and well cleaned. Friendly and helpful staff. Great bowling, food and arcade. Thanks for a great night! (Wed night w/o reservation.)
A perfect place for children, and for having birthday parties. The service is good, and they have lots of playing machines and options. The bowling lines are great as well. They also have a very good laser tag arena.
It Was Fun!! The Arcade Games, the Bowling, The Lazer Tag, IT WAS A BLAST NO KIZZY!!!
This place has little or no care for their customer's security. They had their own staff's car burgled into a month before mine and they never cared to fix their cameras. Please be careful parking out on their lot as 2 cars were burgled and the staffs there were so nonchalant which almost makes you think they have something to do with it. I don't see myself going there to bowl or hang anymore.
Fun place with a decent arcade. Only one pinball machine unfortunately and often a wait for the more popular games. Bowling looked good, but we did not play.
Good place. Lots of fun for the family. Can get very hot there.
Its been 1 hour and 33 minutes i stl dont hve my food order…..
Arrogant, rude and very harsh behavior towards the customer by the higher authorities. But staff was quite helping.
Good bowling alley with clean lanes a good ball assortment and comfortable seating. I tried the food and was a bit underwhelming. Overall a good experience though.
Lots of fun for all ages. Laser tag is awesome! The price is affordable.
Good ambience, Decent food...nice place to hang around with friends
great bowling at a great price good pub style food and an arcade / laser tag if you have kids
Engaging place, the time you are given for the game is not long they serve you with perfect customer service. Kudos!
A little pricey for bowling, but an overall fun time and great atmosphere! Great for the adults and kids!!! Super family friendly with pretty decent food as well!
Had my son's birthday here and it was AMAZING! The hosts were so kind and helpful and the food was absolutely delicious! The kids and even the adults loved bowling and the laser tag. Great array of arcade games - will definitely be back!
Excellent venue for all age groups : kids , teens, young adults, adults, seniors, couples, friends , famiies etc . I wish they had pool tables and ping pong table also. Overall its might be bit pricey for frequent visits but the bowling alley was excellent. Nonetheless, I haven't tried the food yet .
I love this place for my kids! Everyone was just awesome! Especially this young guy named Vincent! He's super friendly, positive and knowledgeable! Top notch place! Thumbs Up!
I started bowling here at playtime.this is my first season and so far it has been wonderful the staff have a very positive stature. And I love that they genuinely care about you.as a customer. The lanes are looked after.and food is amazing try a a double stacked burger so good and fries. Delish.
Super fun! Great burgers, onion rings n sweet potato fries ????
This spot seems popular with younger adults, and for work social functions. I went with a few friends and it was fun, but I'm not sure I'd be compelled to come back. The bowling is like any other bowling alley at night, with the exception of the arcade and laser tag at the front. The latter amenities attracts a young crowd (from teens to mid twenties), and there are some families and children who bowl. The food was okay and the overall experience was fine. I would say this is like a mini Dave and Buster's, but with bowling and laser tag. My guess is the ideal demographic is for kids up to the low twenties, and families. If you're in the late 20s to mid 30s age with no kids, this may not be the spot for you.
I celebrated my birthday here with about 8 of my friends and we had the best of fun on that day.
Pretty good experience, not much expensive, food is though ???? but overall nice, But you gotta go early and register to be in wait list cause there is no reservation done here
Visisted the place last week had an excellent time
Clean, great environment. Has free parking. Not too busy but enough people to not look deserted.
Organized a corporate event at Playtime Bowl last night and it went off without a hitch. Everyone had a great time. The staff are incredible helpful and happy to accommodate all your needs. They even added a couple items to our menu without full charge. I hope to return soon to better my game!
The customer service and treatment by staff is abysmal. They get triggered over bringing in a bottle of water and yelled at me to leave if I wasn't going to throw it out. Not bringing my family here again since they're that disrespectful over simple things.
It's a decent place to bowl but the set up near the lanes isn't that great for people move around. Do away with the centre table near the bowling alley sitting area or put some small tables so that people have space to move around. Good vibes and chilled out place but just need to improve the space management a bit.
So expensive! Over 120 just to bowl for 1 hour. Would give 5 stars though cause it was fun lol also have to wear mask even when bowling
I had a wonderful time going bowling with my friends and family. They had a little section that's closed of to the other lanes with 4 lanes in it in, in back that even though u have to pay a bit extra it is worth it. You get your own space and you aren't crowded by a bunch of strangers.
Visited on a Saturday night and had a blast with my group. Bowling is 45 bucks per hour which is a little pricey but the atmosphere was great with a live DJ, great music and cosmic bowling. They don't take reservations on the weekend.
Cool place, has a vr motorcycle game Wash your face after though
Still needs some issues to fix. I can't complain about the price, average prices for bowling in the area. What they need to fix is the bowling CPU because it keeps lagging and freezing and I wasted like 1/4 of our time. The advertisement on the screen also freeze and waste time. It's just a headache. The food is okay I guess, but it's so fancy the bar and they serve you plastic utensils. Kind of a turn off also when your nestea taste like water and powder put together. I like the environment and the renovations they done, but maybe try and focus on what's really bothering the customers.
Hosted a work event. Got a private room with private alleys which was great. Food was fantastic. Staff on site were attentive. Not far from the highway and tons of parking.
Haven’t been there since before the renovation and I must say that it looks great! Definitely good for kids parties!
Love the new features added! With the new arcade and laser tag I'll definitely try those out next time. Love the sofas between each bowling lane too.
Pros: - good ventilation - entertainment for almost all ages - free bowling for kids in summer - good bar - good fast food - clean bathrooms - clean and new shoes for the bowling - polite staff Con: I did not get the VIP section, the same facility and you will be charged more for that. Try it and you will not regret it and you're gonna have a great family time.
I went out with my friends and spent so much more time there than i thought. Staff is friendly and theres so much to do. If youre there solely for bowling, and you know you suck like me, ask for bowling railings since its easy for the ball to get guttered!
Great place to bring your kids. Very courteous and friendly staff greeted us when we arrived. They were all helpful in times we needed assistance on anything.Their arcade gaming machines are kept well sanitized by an assigned crew very often throughout the day to maintain the safetyness of each person who would be using them. Lots of different activities for the family. They also have lasertag which i didnt really expected. Snacks and drinks are also available in this place. Prices are competetive. Definitely, the kids loved the place and wants to come back often.
Most of the place is bowling and a bar. Some decent area is dedicated for laser tag and a children's arcade (about 1/4 of something at a chuck e cheese) Laser tag is quite decent. My first time doing laser tag.
I love this place the staff is usually friendly and the atmosphere is chilled.
A Great Family Environment. Playtime offers variety Bowling - Leagues, Groups, Individuals, Adults & Children Birthday Parties. Playtime children's parties have a large convenient area that offers a variety of Arcade games & Lazer tag. Only problem is the Prices if it a kids party you get a Group Price, but when you bring your kids back to play at the arcade ? it's just to Expensive paying for them Individually. Sincerely, R.T
Great place with lots to do. They have bowling, Lazer tag and an arcade. We did not go bowling but enjoyed the other two. The Lazer tag room is very well done and we had a blast. Was about 10 $ a person for Lazer tag.
Nice bowling and arcade place. It’s advisable to make reservations during peak hours. Good for large groups, we were a group of 20.
Its been years since I been at Playtime Bowl. Alot of change for kids to play. Even got razor tag. Clean and none broken arcade.
The guy at bowling counter is extremely rude, he should not be working in customer service. Place is old. Bowling area is very tight, each seating group is too close to each other.
Super fun place. No entry fees. Don't miss bowling and laser tag.
I had my birthday party here. My guests and I had a great time. The staff was very nice and accommodating. I reserved/prepaid for 3 lanes for 3 hours and the only thing I wasn't a fan of was that I had to also prepay for the shoe rentals as well, so my guests couldn't rent and pay for their own by themselves. Which was a bit of pain because I had to keep track of the tickets and hand them out, and also because it seemed like and unnessary expense for me. Otherwise, I was very happy with everything.
Had a great company outing at Playtime. Bowling and Laser tag were both very fun and went off without a hitch. Staff were super friendly and attentive to our group. Will go back again soon.
I'm the GEBEHH person in this photo.
Lots of fun on a Saturday afternoon! Not overly busy, so no waiting. Prices are decent. Staff very nice. My kids had lots of fun!
We had a terrible experience. Made a reservation online at 9:00pm and was given the lanes until 9:40pm. The staff or management didn’t even apologize for not been organized. We also wanted extra shoes and they didn’t want to accommodate our needs after making us wait for 40 minutes without any explanation. This location is really disorganized. If you plan to go with a large party you are not going to have a good time. The staff is not friendly at all and doesn’t know how to manage large parties.
Great bowling alley
My experience at this establishment was very bad to say the least. We can in and booked 2 lanes for bowling. They notified us that is will be around 30 minute wait. After waiting 45 minutes, u ask them how long the wait will be they said that they gave our lanes to someone else and our wait will now be 1 hr with no sort of discount or any type of thing to say there are sorry. Very bad service and people that work there. Not professional at all. Do not go there.
Good food, great staff, amazing service. My team does a fundraiser here every year and we keep coming back cuz they treat us so well!
Great time! Great vibe, cool music and lighting!
Cool place to play with your friends and have a fun time
Has private lanes for parties. great place for kids with indoor laser tag and video games with prizes.
It was really really busy, lots of families and kids and the staff was really stressed out. Do not recommend you want a more grown-up social outing, go to Par-Tee Putt instead. Drinks were pricey but that's expected.
Fun spot for bowling! Didnt try the arcade and food but the place looked fun!
Came in the afternoon and it is nice clean large play area, good to take young kids. Arcade, lazer tag and bowling are all available but the lazer tag can be full if you don't book ahead. Overall very fun experience at the right price. Menu of tasty snacks and meals are also available.
Fun!
So I played a lot of arcade machines and collected lot of points to get prizes. There was a man looking for it but he go when we choose what to get and he never come back until we told the bowling person to call him we waited there for 30 minutes and while my friend showed the thing that she wants the man go again and he came after 10 minutes then we were first in line but he get someone else instead of us and after him he take too long for a woman to buy credits. I was so disappointed because last time I come there there was another person and he did things quickly and never go away like the new one
The stars are only for the food. Food was delicious, although took a while to make but that was probably because there was 12 of us.. But the rest of the service was absolutely terrible. Staff was very disrespectful and not helpful
Amazing place to come for a fun night!!! Sooo many great arcade games... huge/fun/crazy/futuristic .. there is a 2 player game of Virtual reality motorbike racing which was incredible..!!! The bike moves up and down and around while you are wearing your headgear and the game looks so real... we felt a little motion sickness after playing it... a very fun and intense game to play with someone.. or by yourself ! We played bowling and had some flatbread and fries and drinks.. it was a great last night in Toronto with friends.
Service people are super ignorant. By the time we got our food it was cold. My son dropped a fully loaded playing card for the arcades in one of the cracks of a machine. I nicely asked a worker and he said sorry we can’t open the machines. I said but you just sold it to me and we got to play 1 game he said sorry nothing I can do and walked away . At this point we were so stressed out have 2 young kids crying for games we just left! Super expensive !!! Super slow service!!!! Super bad service!!! Super rude employees!! If I could put 0 I would !!! Wasn’t there a shooting inside ??? Would you feel safe I wouldn’t!! Shut it down !
Great facility amazing staff lots to do great for kids and adults
If I could I would 0 star this place. I called to ask for rates and the girl quoted me all you can bowl from 9-midnight for $15. I get there at 9pm to find out that that rate is offered starting on January 6...I planned my night around this to be mislead. Train your staff properly so they don’t give false information!
Nice reasonable prices just so packed on weekend we had to wait for two hours
Malisa was amazing! She looked after all our party and catering needs! Staff were on hand to help the kids and to help serve food. It was a great venue for a party. Would highly recommend. Thanks to all the staff for making our party top notch!
With a large group, the staff said it'd be better to pay for VIP section so that you can get served by your personal server. The server maybe came twice, and we ended up walking back and forth from our lanes to the bar. This place looks cool, but is overpriced and bad service. Was expecting more from these guys.
Highly recommended! Kids, families, adults, friends... it fits all! The bowling is a little bit expensive in compare to a place we used to go but it has a better atmosphere and we will go here again!
Les is a great bar staff member. Had a good time.
Great place to have couple of drinks and play some bowling. Just a side note if you start making a dancing train they will ask you to keep to your table. Other than that a cool playground for adults and kinds
Nice place to hang out with your friends and groups, need to pay 45$ for one hours but if you want to spend more then you can get it in lower rate compare with one hour rate. BAR+Restaurant+ Children Game area all thing at one place.
Lots of fun for both Adults and Children. We loved the music and the fact that there's security at the door.
This place was great, I really enjoyed that they had couches there instead of those ugly plastic chairs at the bowling lanes ????. The arcade had great games and enjoyed that as well. The only thing I wasn’t happy with is that they didn’t have servers and their food wasn’t that great. I didn’t get to check out the laser tag but I guess I will leave that for next time as I will be going back.
I like this place, A lot of energy
Kids love this place
The frontline employees were rude and was not accommodating for not having QR code even though we had full proof of vaccination. They never mentioned their policy in any of their emails when we did the reservation.
So fun, try to get a groupon so it's a cheap fun night out without drinking
Great experience
Had no idea this place existed! Its newly renovated and spacious with arcade games and laser tag. The food was mediocre. They were understaffed. It would have been great to have some lively music while you bowl. Overall, it was a blast.
Been gone 10 years, but still had a lot of fun! Glad I was able to bowl again!
Their bowling policy is terrible. First come first serve and no reservations. Wait times can reach 3 hours. Arcade barely made up for it.
Overall experience was great! Came with a groupon. Ordered some drinks and chicken wings and French fries and nachos. All the food was generally fresh and made to order. Had a lot of fun bowling. No major issues - beer was a big warm off the tap for some reason but that was it! Would come again if in the area for sure.
Had a birthday party there. The staff was awesome, especially the bartender. Highly recommend this spot
Your experience can be greatly different depending on the staff you encounter on your visit. I've been here a few times with my friends. We were a large group of about 10 people and according to the rules we'd need two lanes. So me and my friend went to the counter to book 2 lanes but the staff refused to do so by saying that not all people in our group were there and they won't reserve lanes without all of us there. It was peak time so we wanted to reserve the lanes which were side by side so we could enjoy together as a group. It was a very weird situation and frustrating to be in. This had never happened on my previous visits. Still an amazing place to hang out with friends and they have a nachos platter which is nice!
Excellent place to bowl. Not the most modern place but I enjoy the retro vibe it has. Decent food. I have been a few times and I will go again.
Great place but tap beer quality needs to be improved.
Oh, amazing! We had soooooooo much fun. We didn't even realize how much time we spent there. It was a lovely end to a busy week.
Good place for bowling. There are some other arcade games there. Good place for family outing. You might have to wait for an hour and a two before having a line at the bowling court. Get an appointment for the bowling line as soon as you reach the place if you want to play. I am not sure if they have any phone reservation.
Came for a birthday party and had a wonderful host, Anastasia, really made it a enjoyable experience from helping with laser tag to bowling, and helping in with the party room. However Manager Ryan needs more training on how to deal with guests his attitude and tone with people was very rude and unpleasant.
Nice place
Very nice place to celebrate kid's birthday. I had my son's birthday there and were amazing. Now is more modern and staff and customers ar the best.
Long wait for bowling but it was still fun with the decent prices for the arcade.
Nice place
The only great thing about this place was the Manager and Bar staff. The rest of the customer service staff are rude, unwelcoming and bitchy. A+ to the very nice Manager however who fixed all of our issues.
VIP space if fun for Adult fun away from general area. Serves alchohol & snacks. Will go again.
Had an awesome time bowling here the other night with some friends. Great atmosphere, renovations look awesome. Great selection of bowling balls. Good times!
Had a great time. Definitely a good place for weekend
Not much food choices but it was great.
We had fun, but more importantly the young girl with us had a great time. Fun games & bowling. Staff was courteous and helpful.
a great night for family and friends. the reno a few years ago was the best thing they ever did. Love it here
Bowling was good and priced right. Food /drinks were too expensive for what was being offered. Other activities like the arcade and last tag were dead with no patrons.
The prices on the menu don't match what you get. Quality of food needs improvement. The staff lack professionalism and are disorganized. Unwilling to listen and speak over costumers or passively call them a liar by saying "no ma'am, you're wrong" but don't follow up with the correction. Only the girls who work the bar and the activity area are nice.
Took my family here a couple of times during the weekday. Kids love it. All lanes have bumpers. Too bad they're doing major renovations in the middle of summer, but they're putting in Laser Tag and some more stuff. Can't wait to see what it would look like. The Food area looks really nice but is not available as yet. Can't wait to try that out as well. Bowling was fun. Place was clean and there is always helpful staff around. Will go back here often. Signed up for Kids bowl free program and paid under $30 for 4 Adults to have 2 free games every day for the whole summer, we just had to pay for shoe rentals.
We held out daughters 8th birthday party a few days ago at Playtime bowl and it was amazing. The girls dressed in white so that they glowed while bowling, and we decorated with white balloons. Playtime provided the food: pizza, chips with guacamole, a candy station and a wonderful fruit platter that the kids really loved! The venue was clean, organized and the staff were very helpful. Thank you Playtime for a great time. My daughter was thrilled!!
This place was a huge surprise! I went there with a friend not expecting much, but the space is very much alive. The arcade is limited, hence the four star rating. The lanes however are great, didn't expect this place to be so busy.
It was fun w the kids. They need to update bowling balls with the need of lighter weight and larger finger size. Staff were pleasant and helpful!
Came in the afternoon and it is nice clean large play area, good to take young kids. Arcade, lazer tag and bowling are all available but the lazer tag can be full if you don't book ahead. Overall very fun experience at the right price. Menu of tasty snacks and meals are also available.
Great service, good prices for laser tag, my family and I have been going for few years now. We all have fun aging from 10 years old to 35 years old, we all had an amazing time.
Newly renovated. Their cheaper lanes gets booked up pretty fast. Went on a Wednesday in the evening. I used the groupon and paid an extra 11 to get the glow in the dark alley. very good experience.
Kids had a lot of fun. They really liked the laser tag. There was a nail sticking out of the wall in the laser tag...ripped my jeans on it. Hope they fixed that.
Lots of fun and games
Me and my friends visited this Bowling place for the first time on Monday sept 14th. Honestly the reviews weren't bad so we decided to try it out. Staff was very rude to us. Especially the guy who works at the bar. But for some reason he was the one who started arguing with us about the " mask law " at this location. So basically he was saying that while we play bowling we MUST wear a mask. But if we are buying food or drinks from them we can take it off. He was showing his attitude and wasn't nice at all. Like what?.. The computer with the points wasn't working properly for most of time. Lady tried to fix it but it didn't help. So the points were all messed up and going to the wrong person's. Definitely not coming back to this place.
Came for my friend's daughter's birthday party. A respectable number of lanes, and a nice arcade area. Our lane got jammed but service did a good job in fixing it quick enough. The menu really sucks though. Probably the best bowling alley in this part of the city anyway.
Totally updated from a few years ago. Fun for everyone.
Reasonable prices, typical for selection, not a bad atmosphere. Could really use some updating when it comes to the music but other than that we had a good time. Had a glitch with our lane in the middle of bowling and while we were still trying to figure out if our time was up the staff came running over and fixed it. If you enjoy bowling it's not a bad place to go.
Although it's a bit noisy & the video screens are distracting, the place is clean, very friendly, and has lightweight balls for kids. We always have fun there.
Had a blast here! Great games and staff! The bowling alley is very up to date and the bar area is awesome
Always having fun bowling with friends. Just one thing to mention - their balls have too small wholes for my husband’s fingers :)
Lots of fun. Very nice lanes. The food was surprisingly good. Parking was easy.We would go back again.
Nice place and helpful staff, the machines are a little bit old, and sometimes (regularly on weekends and holidays) the staff get a little bit overrun at times and it can be hard to get help (not their fault though). Overall it's a nice place to go bowling and I will likely be coming here again in the future. Though maybe they could do something to adjust the layout around where you get the shoes?
Great atmosphere, newly renovated with many arcade games, laser tag and comfy couches. Busy at times, but good daily specials for every bargain hunter
Limited food option. Good place to hangout on weekend if you want to take it easy and have fun. Long queue during their specials. Make sure to get their before time.
awesome place...great for family with kids....service was so quick and up to the mark....i will always choose this place for any family event
Great bowling alley! Had. A few issues with our lane not working and resetting but the staff helped us out. Huge selection of balls and loads of space. Lots of lanes and arcade games.
Got a Groupon for this place and for the price, it was well worth it. Parking is a challenge when busy and shoe rentals are included in the Groupon. Overall we had a great time.
Great place to go with a group! I went bowling with my friends and it was great! Great service, great environment and great atmosphere. You can get here by bus on Dufferin or drive there, there is lots of parking so don't worry. One thing I don't like is the price. Bit expensive to rent bowling shoes for five dollars, but other than that it's great! Great for kids and adults! Recommend.
Great place for a kids birthday party. Staff were great, activities were fun and the kids loved the food (pizza + nuggets & fries). Would highly recommend the laser tag as well.
Awful establishment and experience from start to finish. I would never come back here and definitely would not recommend this business to anyone. Specifically my friends and I received a lot of disrespect from the bar manager (or w/o his role is, other reviews have mentioned him as well) when we asked questions while ordering, he clearly hates his job and life. Save yourself the hassle of feeling like you’re wasting money and go literally anywhere else.
So, much, fun ! The arcade games are amazing and my absolute favorite thing there is laser tag. I literally go any chance i get???????? their food is very tasty, honestly kudos !
Nice location with nice staff. The only issues I could see was the shoes that smelled very bad and the over priced food and drink.
This is the best place to have fun and have the time of your life. We really had fun I took my little brother for his birthday they really had fun playing all over the food is dope and bowling was awesome. Just try everything out you won't regret it's worth every moment and money you spend you won't regret. If you want to have fun and have memory this is the place to be. Get the card and you'll have fun trying out every game next time am so trying the laser tag????????????????
This is the best place to have fun and have the time of your life. We really had fun I took my little brother for his birthday they really had fun playing all over the food is dope and bowling was awesome. Just try everything out you won't regret it's worth every moment and money you spend you won't regret. If you want to have fun and have memory this is the place to be. Get the card and you'll have fun trying out every game next time am so trying the laser tag????????????????
This place is wonderful to enjoy a few hours of entertainment. It offers a nice variety of activities for the entire family: bowling, laser quest, arcade, sports bar with comfort foods, and birthday rooms. I went there to celebrate my daughter's birthday in the laser quest area. This was my third experience in a laser quest establishment, without a doubt, he most enjoyable one. Children were having fun during the whole time and prices were affordable for the group incluiding drinks, pizza, room, 3 laser quest adventures, and arcade cards. For next time, I am considering the VIP bowling, drinks and foods, for adults.
Very fun place. Great for all ages. went there for a friend's birthday party and we had an amazing time bowling and playing some of the arcade games.
The place is clean, and atmosphere is nice. The front desk worker was nice and even showed us a few tips to play a better game though. Dwnside we couldn't get the bumpers up because they are apparently shaky and we weren't kids (never had a problem getting the bumpers up anywhere else) and they didn't have enough light balls.
I had came here on a Saturday around 8 p.m. The arcade and bowling was extremely fun. Highly appreciate the security guards doing their job effectively, made me feel very comfortable and safe while I was out with friends for the night. Staff, service, and security guard were welcoming and nice. I had no worry knowing that there were guards there to keep everything safe and under control. The food was amazing and fast. Background music and lights, TV screens, couches made the whole vibe very enjoyable. Highly recommend coming here, very safe and welcoming environment.
We have had great experiences with birthday parties but this experience was very bad. First off, our bowling balls kept getting stuck so we had to keep asking the very nice "fixit" guy to help us. We were told that the bar would be open at 1pm to order food so we played until then. At 1:20pm, after asking a few times when the kitchen would be open, the bartender sauntered out without a care and told us it would be a further 10 minutes. End result, we left and went to Swiss chalet and had great service. Won't be going back there anytime soon.
Great atmosphere. DJ great.
Amazing place to enjoy time with friends or family. Without doubt one of the best place for bowling.
Place is good, but there was no cap on number of people and were not maintaining social distance as more and more people came.
I went there with a group of people with special needs. The community usually gives our non-profit a discount. They managed 50% off shoes. The place was nice inside. But establishment was not very accomodating. There was a bowling league there and they charged one of our participants with wanting to steal their bowling balls...???? it didnt happen and wouldn't have. There was a participant of ours that was doing a bit of meandering perambulation????. Most ppl r cool with it. The establishment came down on us for it which usually is not the case with most other places we frequent. Other patrons were warm and accommodating as we r used to. ????????❤ Bowling alleys were decent and the midway was nice, empty, and inviting. Parking was kinda tight but they provided us with handicapped parking which was awesome.
Everything is very clean and new compared to other places with same amenities. Laser tag was fun, good price, good equipment. It doesn't look underground, it actually has some light and pleasant to seat and enjoy some time besides playing.
FOOD 2/5 WING PLATTER $35 2LBS + SHOESTRING FRIES & ONION RINGS. PERFECT FOR SHARING! 3/5 FISH N CHIPS $15 FOR "TEMPURA BATTERED FISH" WAS ACTUALLY STRAIGHT UP, PLAIN FRIED FISH. ZERO BATTER. THE SIDE OF FRIES WAS DOUBLE THE FISH PORTION. 1/5 BOWLING 3/5 ATMOSPHERE WAS MEH. NOTHING WOW STOOD OUT, BUT WE STILL HAD A GOOD TIME!
Fun place. Clean and well maintained. A little pricy but great for a night out with friends.
Bowling area has enough space to enjoy with your friends and family, lanes work pretty well and fast. The food is good, bbq wings very tasty.
We have had great experiences with birthday parties but this experience was very bad. First off, our bowling balls kept getting stuck so we had to keep asking the very nice "fixit" guy to help us. We were told that the bar would be open at 1pm to order food so we played until then. At 1:20pm, after asking a few times when the kitchen would be open, the bartender sauntered out without a care and told us it would be a further 10 minutes. End result, we left and went to Swiss chalet and had great service. Won't be going back there anytime soon.
Great venue with good vibes. Clean. Went for a birthday bowling party and even though I do not bowl, I found the experience very enjoyable. The lane attendant on shift was delightful and accommodating - I thought we had a VIP lane (we did not) with her attentiveness and punctuality. Beers were a little pricey but that's Toronto for you. Had trouble finding sub-12lb balls, which reduced participation, but to be expected on a busy night I guess.
Just went to the arcade with my daughter and while they have a lot of newer games, some of the games are rigged. The most obvious, the claw game with point cards as a prizes: the claw lowers to the bottom of the machine, then lifts a half inch before closing. Yes, that means the machine has been set up so that it never pays out.
Amazing food; bowling tracks behaved a bit faulty at times, the laser tag was the BEST part. Their laser tags were fine and working, never missed a shot. The only minus with it was you need to use BOTH the hands to hold it, can't shoot with one hand.
Great place to bowl with a group of friends! Offers pretty good snacks and the venue is spacious
I thought it was a great place. I was there for bowling. The only spoiler was that on the big screens facing the bowling alley they had very indecent rap music videos in my face. I didn’t mind the music but the videos were just horrible. I would have preferred to have sports showing on the tvs with the music instead of the music and the very indecent music videos.
OMG... This place was so much fun... The laser tag was the highlight of this outing... The food and building was a little bit pricey but... We had a great time...
Good food. Good service. Bowling and other games, Bar and grill
We had a great time there. A guy who works in the restaurant is super nice and friendly. But the place is so so busy and there's neither rules to keep the masks on nor social distancing. They should reduce the capacity to get control the social distancing.
The place is absolutely amazing, perfect for enjoying as a group as well as for spending family time with kids. The bowling alley, laser tag and all other games are very well maintained. The staff is very helpful and polite. Tad bit on the expensive side but definitely worth the experience. Great location, close to yorkdale mall and easily accessible by TTC.
An extremely rude middle aged Asian lady that was taking reservations at the front desk ruined our night out. She let a guy cut in front of us and didn’t bother saying anything. When we asked her for the wait time she couldn’t even bothered looking at us and tried to dismiss us rudely as if we were bothering her by asking questions. We decided to leave instead of wasting money here. Need to improve your customer service skills, if you hate talking to people maybe customer service is not for you.
All the regular lanes were taken on a Wednesday evening for a league event. We had to use the VIP lanes which were $10 more because they were "glow in the dark". Overall the experience was good but a bit over priced.
The staff was not friendly and the bowling lane malfunctioned three times in the hour we were bowling. The lane stopped returning balls and then would not reset. Will try to find a different alley next time we bowl. If you go try not to get lane 40.
It’s fine if you have your own crowd. Not a busy place, good one with fringe and family
In general I had fun. Have to say though, the service wasn't the best, the animations outdated, and our lane got stock 3 times. Noticed other lanes did not have the same issues, but must rate based on my experience. The premises are nice though, and the arcade seems to have a lot of variety for kids. There is also laser tag.
A good concept for family entertainment. Unfortunately, I wasn't ready to pay this much for aging bowling aisles, where you don't get to finish games since it's time based, and the bowls conveyor belts machines intermittently stop working. The arcade section was too expensive as well. The laser tag was good.
A good concept for family entertainment. Unfortunately, I wasn't ready to pay this much for aging bowling aisles, where you don't get to finish games since it's time based, and the bowls conveyor belts machines intermittently stop working. The arcade section was too expensive as well. The laser tag was good.
Nice place with good customer service and play area for kids too as well as drinks and food available at affordable prices.
Very few arcade games available, bawling there is really good, but playdium is still better as it has one point card for all
The balls had the smallest holes and they were all heavy or too light. There weren't enough spare balls even when I looked for the right ball. The server never came around so we had to order by the bar. We ordered a large nachos to share but they never brought any side plate for our group.
Went here for a good deal from Groupon. However, the workers were not attentive and were not welcoming. They were really rude. Not really spacious seats for groups of 6 for the bowling area. The pins kept jamming up at the back so the time it took to fix the problem also took time off our purchased time. We told one of the workers and asked if we could have an extra 5-10 minutes, he instead replied with hostility and asked "Are you playing by the hour? You're playing with discount so it's not a problem". This place should have better training on customer service.
Went here for a birthday. It was wonderful. The staff was so helpful. It was a bunch of 5-7 year olds and she handled them all magnificently. We all had a great time!
Great spot with everything you could want! Bowling, arcade games, laser tag, full bar with lots of tables and usual bowling bar food. $50 per lane per hour in prime time and $5 for shoes
It's been a while since I have played laser tag, but it was SOOOOO much fun! And the food and arcade games! I felt like a kid again! We had such a good time!
A very nice bowling alley - very clean and well kept up. They have special family events and glow-in-the-dark bowling. My only complaints is the location isn't the easiest to get to without a car and they don't have at least a couple 5-pin bowling lanes as I hate the other style of bowling.
The bowling alley has recently been renovated; it's very modern and attractive. They also have a full menu and eating area with lots of tables. The computer scoring and pin setting system is a little glitchy but otherwise everything was good.
Had fun here for my nephews bday. But the bar service is horrible. Food takes forever to come and the servers act like you are bothering them when you try to order something.
This place is so ridiculous. The security is extremely rude and aggressive. We presented photo idea proof in the form of a photo and they still denied us entry. My friend got into a blue jays game and presented the same idea he presented here but here he was denied. So crazy like this place it not even close to a blue jays game.
A lot of fun, bowling for all - food in bar area was pretty good and a small arcade area with points cards and rewards for checkout prizes. We were there for a kids birthday party.
Pretty cool place! Employees were decent. The food here was pretty good and the acrade is small but a little fun. I think the main attraction is people playing bowling mostly
A 3yo that was part of my party had a little accident on her way to the bathroom because she was having so much fun she didn't want to go to the bathroom. Fortunately it was just in the inside of the door of the family bathroom but I was so impressed with how kindly and quickly they took care of it. I will be visiting again when in town to bowl and play in the arcade thanks to the to employees who were quick to act and kind to my party despite the circumstances.
Newly renovated location which has a good bowling alley and great laser tag arena.
Had a great time bowling here. Barbecue was so good too
Great vibes, friendly staff, clean washrooms and clean area. Highly recommended if you'll looking for a Bowling Spot in this particular area!
Went to VIP section and paid a decent amount for that but tbf there is not much difference in VIP and Regular one
Way too busy on Friday and Saturday nights. Good for laser tag and bowling.
One of the best bowling tracks we’ve been to, we’ll maintained and very clean. The arcade section isn’t the best but has some interesting games such as the basketball and the 3D motorcycle game. The food isn’t good and costs more than it should. Parking could be a challenge.
Had a good time. Though balls are little bit old and worn out. Food was nice
This place is very different. They now have several lanes for bowling, laser tag, and an arcade. Theres also a bar area where you can order food.
Recently visited this place with a few friends & we spent our time bowling & playing laser tag. They have an open space here for many different things. Arcade games, family interactive games, a bar. All around very well put together. I highly recommend playing the laser tag as it is not only good exercise but very fun. $10 for one game (20-30 mins) or $15 for two games with VARIOUS game modes just ask the person running the room.
Went with a group of 10 on a Saturday night. Reserved the lanes online with ease. We had dinner at the restaurant area before hand and were able to time it perfectly. The lane areas were neatly reset despite a busy night. Had an awesome time.
Great experience. Limited choice of food but delicious. An arcade greets you at the entrance; not the biggest but passes as one. The bowling alley and equipment is quite old. However, gave a great opportunity for family and friends to have fun.
The place is under construction and still open, which would be fine if there was food and bathrooms available. And when we tried to bring food in, they wouldn't let us (and we were so hungry, as we were expecting to eat here). Very disappointing experience. Probably won't be returning here.
Good for kids birthday parties and otherwise a fun place to visit with a group of friends. Offers, bowling, laser tag and regular indoor coin/token games.
Wow! Great family bowling night!
Pros: a great place to play bowling and arcade for friends and family gathering, nice bar area for basic food and drinks. Food price is fair and tastes not bad, a double stacked burger and fries costs me only $15 which is pretty reasonable. Cons: all the service staff I encountered have a disappointing service attitude, especially the bartender man is considered rude and impolite to customers, it strongly worsen our customer experience here. The total price for 2-hour bowling includes shoes rental (6 ppl) is around $200 which is not cheap but kinda acceptable. Other: laser tag is just ok/average overall in terms of price and experience. Arcade machines are pretty up-to-date. Recommended. Repeat: Maybe, only if the service improves.
I have been here many times with friends and family as it is the local bowling alley. It has gone through a major renovation and is a pretty busy place. Friday and Saturdays are very busy so you may want to book in advance and pay the extra fee. The lanes are great the seating is ample and there is a bar and grill that serves decent food. Lots of parking, great location with several restaurants options in the area.
Gives me Dave and Buster's vibes but smaller in North York. Great place to go with friends on a Friday or Saturday night. Be aware that bowling wait times are LONG. Try to make reservation as we waited 2hrs from 8:30 to 10:30pm
Newly renovate. Added an arcade. Great for parties. Good food.
We went bowling at this spot a few days ago. It was a nice and friendly environment. We enjoyed bowling there but the balls were exceptionally greasy and had different weights associated to them, as a novice player this is not something I was prepared for so if you’re like me, pick a weight you’re comfortable with and stick to it the entire time. The arcade was fun as well but it was small and some of the equipments didnt work. Their staff were moody and unfriendly.
The arcade mixed with bowling and Lazer tag is great. There was an extremely long wait and the bowling screens were glitching and randomly giving people extra turns. But still a good time.
Went on a Tuesday night. Not busy at all. Really impressed with the layout and all that was offered. Food was great. Bowling snd arcade was fun.
We were a group of 10 people looking to get two bowling lines and they made us wait for legit 2 hours. If it wasn't because we had weed we would have been far gone. One of the lines would always get stuck at the same part, and would not count some of the points of that player. The bartenders were messy and not really attentive, had to wait 10min for one of them to take my order of mojito to tell me they ran out of "mojito mix" on a Saturday night! There's not much of a variety of drinks either. Had some munchies and beers. I had a good time but only because I wanted to, and my friends made my birthday special, staff didn't.
It is great to have a place to enjoy bowling, play arcade and have a beer, even if you have to pay the premium. What is not acceptable is the lack of maintenance on the machines and the poor customer service. If management ever read this, please update the faulty bowling screens and please talk to the servers at the restaurant so they apply common sense. I spend over $200 in a day with my family there only to be treated with a “that’s an extra dollar” when I asked for another sauce for my 2lb wings (they brought only one cup half way, I never asked the sauce to be on the side), which he never brought anyways. You can do better, until then I’ll bring my family somewhere else.
Lots of fun and the food is good!
It's a nice bowling alley. Recently renovated and has options for private lounge with lanes ($50/HR) as well as laser tag and a bar. We were a group of six friends who came in around 9 to take advantage of the "all you can bowl after 9 till 12" for $15.
My lady & I love this place. Love the renovation. Love the affordable prices. We started dating and playing here. It's built us into absolute G's of the Art form at which is Bowling.
Very nice bowling alley and arcade. Reasonable pricing, lots of parking and clean facility
It was a nice place to have a chitchat a lot of fun with a good friend
Pretty good service. The bowling facilities are good. Hey we are bowling people but with the guards my kids at won't put the ball to the ditch and have fun. Laser tag is there and the price is $15 for 2 games, but forgot how long it is. Don't worry long enough to make you sweat (which already make me exhausted and sweat), and which is much cheaper than laser quest but with 1 level only which is about half size of a laser quest but still quite fun with the size with around 6 to 8 ppl. I guess 12 will be max which it is quite crowded. Equipment and facilities are quite new. There are some new arcades but not a lot of games. Well, still made you play for an hour and have lots of fun.
The staff there was so rude and dosent let us enjoy bye ourselves.
Nice venue, but the mask police are overkill.
Was good for AYCB!
Unfortunately, the individual we planned our son's birthday party with did not inform us of how much food was included so we ended up ordering pizza not realizing that 2 pizzas were included as part of the package . We also ordered extra drinks because we were not informed that the drinks were unlimited...the cards provided to the kids to play the games were only loaded with $5.00 worth which allowed basically 2 games each child...again, another detail we were not informed of...on a plus side, the employee by the name of Salma was fantastic! If we ever do decide to return, it would be because of her!
We were told we could bowl until 11pm when they close. Promptly at 11:00pm all lanes and lights were shut off as we were on the 10th frame. Instead of allowing us to finish and enjoy out stay they would not allow us to throw our last 6 balls. We went from having a great time to being incredibly annoyed and feeling like an inconvenience to staff. I hope this 1 star review was worth shaving those 5 minutes off your staff labour.
Relatively less-crowded, affordable place for bowling ($50/hr or $60/hr for VIP), follows covid protocols, clean place & shoes, cheap beer pitcher. Only demerit was the loud music played on the background.
Our regular bowling alley.. Surely recommend.
Bit expensive for what you get. Ended up paying I think $30 more than the advertised special online
Went on a date here and staff were patient. More weight options for bowling balls please. The lowest we found was 8
Exciting place for gaming. Children love it!
Pretty good bowling but the price is kinda steep given its location..... They're charging downtown prices for an up town, not so fancy experience.... Also not its under renovation and the washrooms are fancy porta potties located outside, no joke ????
My 11year old son and his friends had a blast.... They have the best manager from bowling to laser tags; helpful crews with my friends kids below 3 and the chef also made sure we enjoyed the party! Best recommendation for kids from 10 up..
This place sucks! Don't go as a big group! They will cut off whole group if you go up to the bar to often. I was told they won't serve whole group cause to many ppl came up. And as a bowling alley they suck. Few lanes available so you have no choice but to wait for a lane to come up. And the food served was sub par. Stone cold when you get it after waiting 30 min for chicken fingers and onion rings. That's just not right.
the kids love it here. It has arcade and laser tag as well.
Absolutely a perfect spot for events. Staff was very helpful before and during the event! Excellent service and food, very well organized. Looking forward to have more events in the future.
Busy busy spot. Bowling is expensive. Rental shoes are newer so it's not a gross experience putting them on. The space is dark so you can't see what your eating. Parking is limited and tight. If you really have to go bowling this isn't a bad spot when comparing it to other bowling facilities in the GTA
The atmosphere is great. The selection of food and beverages is more than enough to satisfy anyone while they engage in either casual or competitive bowling.
Good vip lanes. Had a great time hanging out with folks. Decent food could get better.
Fun place, lots of things to do from bowling to laser tag to carnival games. Reeaaally intense security though. I felt like I was trying to get into the pentagon. ID checks, interviewing, roving guards. Didn’t feel very welcoming.
Lots of fun, the games are expensive but the laser tag and drinks are very fair prices for Toronto.
Server were rude!!
Great prices, lots of bowling lanes and arcade centre. Bartenders were understaffed and weren’t able to serve all customers very fast however they did the best they could. Overall good experience, would return.
Had an amazing time ;))) We shall go back. Food and drinks are good. Love their Nachos!!!
Too busy, unless you pay the extra money for the VIP experience, which is totally worth it! Quite a fun way to spend an evening with friends ????
great location and staff always helpful and will make your time there a good experience. never had any issues.
Went there on a Wednesday evening with my friends. The food was ok and the portion was enough. However, we went there for bowling but our lane kept having problems that we needed to restart 2 times. Like the pins wouldn’t get updated for the next person that it took the fun out of our experience. In addition the bowling balls seemed not standard, the holes on some of them were too small and not comfortable.
Nice place to have some fun with the friends. The only concern is the atendent was a little angry. I believe that it happens because the place was crowded and the music was so loud.
I went to this place today around 6pm and the guy who is security there was not nice at all. He did not let my friend come inside because she just have only STUDENT ID. We are group 11 people were so mad and left. After I saw a group about 10 people were student and end same situation. So is this mean Student ID does not work? Or that guy who is security is mean?
Playtime Puts Profit Over People. First time client and visiting with family from out of town. Placed an order for a platter of 12 “Nashville sliders” about halfway through the hour. By the time the order came, we were famished. We each had a slider and realized quickly that they were much too hot. We left the remaining burgers on the platter and spoke to front desk who said that “Nashville” was indicative of “spicy” and apologized for the inconvenience but said we needed to speak to the cook. We explained to front desk and the cook that we couldn’t really eat the sliders as they were and that someone in our family was medically unable to eat spicy food. We asked whether we could be provided with just 2 complimentary non-spicy sliders for this individual and suggested, for the welfare of future customers, that the menu be modified to explicitly mention that “Nashville” sliders are spicy as some folks may not make this association. The front desk and cook were sympathetic, but ultimately said they had to speak to the manager. The feedback from the manager was essentially, no, you cannot get 2 complimentary sliders, and no, since our alternate platter of non-spicy chicken sliders come as a set of 12 for $50, we cannot make a half-order for you. Nashville means spicy and even if you were unaware of this, you should have only eaten 1 slider before realizing they were too spicy.” So we should have split a 3” slider 6 ways? I understand that this is a place of business, and perhaps the line was grey, but I mean come on. When all was said and done, some of us reluctantly ate a couple more sliders before throwing out the rest and some of us left hungry. What we all had in common was leaving with the feeling of being cheated by a penny-pinching manager who wasn’t willing to compromise. Take your business elsewhere.
You can go with your family a enjoy a good time in a safe, fun place. We have a amazing time enjoying playing bowling!!
The experience at Playtime Bowl was exquisite, the games really added casual ambience to our afternoon. We had a special request of vegetarian food and we were greatly satisfied by their Chef Clency who prepared our dishes with passion and heart. Our family who were visiting us from far away were very pleased by the service. In all, Playtime Bowl Entertainment is a great place to have quality family time, we will definitely be visiting again.
Do NOT book a party/event at this place! I just finished an event where the co-ordinator emphasized the VIP room. We were put into the VIP lanes (lanes separated by a wall) from the other bowlers but did not have enough people (or paid enough) to get the entire room. This was not explained over the phone or via email until we got to the venue and found out that we only paid for 4 lanes. Events are charged a fee of 15% on top of EVERYTHING for a host (who could not take additional orders). Pizzas cost over $30 each where you could get one at Pizza Pizza for $9. You can save 30-35% if you book the regular lanes and buy the food from the concession stand. All in all, a good time was had by all but I would definitely NOT book another event at this location.
Lots of fun playing laser tag (two games for 17$). Went as a group of 16. We all ordered food/drinks. Service was ridiculously slow for a Wed evening (8pm) - we gave them a heads up of our arrival. Food was good (nice salads, good fries - not great fries). My Philly steak was ok. Happy that they allowed us to bring our own cake which they supplied the paper plates and forks. Service was good. Parking was very tight. Location was very clean including the ladies bathroom.
Playtime Bowl is a great place to go with your friends or family, they have bowling, laser tag and a multitude of arcade games. We made a reservation online for bowling however, the system didn’t allow us to book any regular lanes for whatever reason and so we had to book a VIP lane instead. I’m glad it did as the VIP lanes are secluded behind a divider, separate from the regular lanes. The bowling alley also gets incredibly busy so it was nice to have some privacy and more room to ourselves. Although you can always choose to walk-in, with a booking you don’t have to wait for a lane to free up. While there is a $5 administration fee to book online, it’s worth the peace of mind on a busy weekend. Our entire experience went smoothly and was very enjoyable. Shoe rental is mandatory and is $5 each. One of the employees, Jay was very kind and humble and showed us to our lane. We also opted for a Nachos Family Platter, which comes with onion rings and fries. Our server was incredibly friendly and helpful. The platter is huge and is large enough to feed more than 10 people. The fries and onions rings were perfectly crispy and the nachos were delicious. I’d definitely recommend buying the platter if you’re visiting as a group, at the price of $30 you really get the best bang for your buck. Overall, Playtime is one of the more premium bowling alleys but they really do deliver on all levels.
Been there with friends a couple of times recently, great staff, service, and security guards. The staff is very nice and welcoming and the security guards know how to present themselves professionally, extremely nice and are good at their job. Many things to do and the food was great. Will come again!
I held a corporate event at Playtime Bowl this last Friday and our group had an amazing amount of fun! The event coordinator Malisa was amazing at helping us plan and decide what to order and how much! And the staff there was amazing and very accommodating. We all had a really amazing time and even had a private bowling room which was more than I expected.
Perfect place to kill some time and won't break the bank.
Great job on the music!! :) Many happy customers..... ????????????
Always enjoy the bowling and the arcade. The staff makes sure to sanitize everything. Fun place :)
It was well laid out with play areas including arcade and bowling as well as two lounges . Pizza is king here. Bowling is a little pricey. Parking is problem esp larger vehicles
Wow VERY RUDE CUSTOMER SERVICE! MADE A RESERVATION ONLINE AND THE SYSTEM GENERATED A WRONG DATE HAD TO CALL THREE TIMES FOR THEM TO CHANGE. I ASKED FOR THE CONFIRMATION TO MAKE SURE EVERYTHING IS BOOKED AND SET UP BECAUSE THEY HAVE CHARGED MY CC ALREADY. THE FRONTDESK NICOLE WALKER COULD NOT GIVE IT AND KEPT REPEATING AND YELLING OVER THE PHONE. I GET IT YOU DONT HAVE THE CONFIRMATION ATLEAST TAKE A PICTURE OF THE RESERVATION AND SEND ME THE COPY TO MY EMAIL AND EVERYTHING IS DONE. NOT EVEN HARD TO DO YET SHES SO UNPROFESSIONAL AND SCREAMING AT ME LIKE HOW OLD ARE YOU? WAITING FOR ANY MANAGERS TO SPEAK AND ATLEAST WORK THIS OUT GOOD PLACE BUT WITH THE SERVICE THAT GIRL GAVE ME PLEASE JUST SAVE YOURSELF A STRESS!
FOOD IS OK, PRICE OF DRINKS ARE A BIT HIGH. DRAFT BEER IS VERY FLAT. WATCH YOUR TIME BECAUSE THERE WILL BE NO WARNING OTHER THEN THE SCREEN. AS YOUR TIME IS OVER YOU WON'T BE GIVEN A CHANCE TO BUY MORE TIME. THEY WILL SEND STAFF TO REMOVE ALL THE BALLS AND SHUT YOU DOWN. SO IF YOU DIDN'T NOTICE YOU SCREEN GOOD LUCK. YOU'LL HAVE PEOPLE RIGHT THERE TO TAKE OVER YOUR LANE. THE STAFF AT THE PAY COUNTER HAVE TO LEARN TO BE MORE RESPECTFUL WITH CUSTOMERS.
I feel like it has been renovated. Space feels new and the lanes and ambience are nice. I wish covid would be less problematic so more lanes can be opened and more people can enjoy and have fun.
Nice clean environment with friendly staff
We came as a camp and the staff were very helpful and easy to work with.
Bartender was the rudest ever! Buddy needs an attitude adjustment!!!
I like the lanes and the price is reasonable. However, I was made to feel a little uncomfortable when I wanted to bowl alone so I could practice. The lady kind of yelled at me for not having someone to bowl with. I just wanted to practice.
Great place for bowling, good food, fair price. Be patient if you want some drinks though because you may have to wait long time for it
Your bar manager is unpolite & very disrespectful as well as he should control his voice pitch with customers and watch the way he talks with customers and also keep his hands down while talking and therefore we left your place and never coming back.
What a fun place to take your friends and family it's amazing that you can drink and get food here and it's an arcade and bowling love it always willing to go here with some friends
Loads of fun, cashier really helped us out gave us a better deal then what I had originally wanted to get. One of the employees working the shoes was really great, super helpful despite me coming back a few times changing my shoes. Place is clean, plenty of bowling balls and nice menu. Overall fun time for groups or couples.
Horrible service. Very slow service, 1 server who worked the entire place.. I was there on a Wednesday night but how does management hire 1 server to work the VIP Of bowling section, the bars, the food section and the rest of this place. It was so busy in there. After the 8 of us played the the VIP bowling, we sat in the restaurant section more then 30 minutes waiting for a server, empty bars looking for a bartender for drinks asking the bowling shoes Department for a server numerous times. No sight of any servers over 30 minutes, we could had just served ourselves at the bar. And the best part is how the management comes out yells at the customers, when there is complaints of slow service. Knowing the place was very busy why didn’t the manager come help out and help this one poor server working. The whole 30 minutes I sat there as my children was playing at the arcades I saw people come in sit at the tables, waiting for a drink at the bar with no bartender and leave because there was no one attending. That was my first time and last time there.
Wonderful place. for kids to adult. You can spent your time with children and enjoy. staff are very good and friendly.
Very bad customer service and they don’t provide any prior details about their vaccination policy. The front desk associates were super rude to us. Discrimination was felt due to our nationalities.
Won't give you a seat. Even though no one is playing. Don't go here. They won't let you sit when you are not bowling. You need to stand up whole time. Manager literally comes and yells at you. Very unprofessional.
The manager of this place is rude and has no empathy for people with medical problems who are unable to wear mask. He was extremely unprofessional when approaching me. He was yelling at me in front of other customers. He thinks he is above the law by not following the by-laws implemented by the government. I was told to leave and never come back. So no I will not be back.
The place is very entertaining and atmosphere is very fun. The rates are reasonable and the food is decent too.
Great experience
Great bowling alley in Toronto especially their all-you-can bowl special from 9PM to 12. They recently went through renovation so their lanes are nice and tidy. Get your shoes at the front desk, find the right size bowling ball and go to town. Definitely my go-to place if you want to spend a few hours with your friends, aiming for strikes and avoiding gutter balls.
This goes back to a year ago: Never had much issue with playtime bowl until the machine scratched up my ball. The staff there was very helpful, saying that they will help me get it repaired, but usually, their policy is that it's up to my discretion. Unfortunately, their proshop they usually deal with is Rodney's Pro Shop, which was way too far for me so I had to go back to the Pro Shop I usually deal with. With that said, I had noted to them to keep their machines well maintained. I might return back to bowl there, but I don't know what sorta condition the machine and lanes are in.
Quickly got a lane and the lazer tag was really good, even with a large group (we had ~20)
Service people at the bowling counter are super rude and arrogant. Was charged 59.99 for an hour and I found out it was suppose to be for 2 hours. Good bowling lanes but very poor customer service.
I gave 1 star before renovation because everything was wrong and with faults but when i went there 2 weeks ago,because my friends were insisting to play bowling. It looks much much better than before.Almost everything is Improved. Now i changed it to 5 stars. Good job ????????????????????
Came here for a work related fun day with our team. Private bowling in the back where we were with black lights, fun time. Food was on par with what you would expect from a bowling/arcade place, nothing too special but still hit the spot. Overall a fun place to go with friends, family, or even a little work related get together like us.
We hosted at Playtime Bowl and had an amazing experience. The planning was made easy with the help from the staff and when we arrived, everything was taken care of for us. Food was delicious and the service was excellent. Great customer service and very professional team.
My husband coaches a soccer team. He decided to take the team out because they deserved it. We visited on Saturday September 26. The place is like a mini dave and busters. It is a little pricey! Social distancing is alright; could have been a little stricter given that there was so many people in the building and the number on covid cases are high. Front desk is a very congested spot. No social distancing. We were disappointed that there wasn’t a whole pizza option on the menu and we had to serve 8 hungry teenage boys. Our server Daisy gave us a couple of platter options. She recommended the big mac platter and meatlover flatbread. It was delicious, again pricey!!! But it wasn’t enough for our group. We decided to order more food; the nugget platter and a couple of the flatbreads. Those hit the spot! Cons: The service is a little slow but it was because there was only one server working in the lanes. I think the owner needs to hire more staff because the poor girl is running the food, cleaning the table and taking orders. -Their food options are good for small groups but not for a bigger group -The lanes were faulty and the scores were messed up. I hope they invest on getting these fixed because it was annoying Overall, the place is ok, the staffs were pleasant. We will definitely come back and try laser tag when things get better with COVID cases.
Fun place with a variety of arcade games!
Amazing ambiance - a bit pricey but you get what you pay for.
A nice place to bowl with friends. The more the merrier. Just buy the ticket that allows you as many rounds of play as you have time for. The food was nice too
Great place to go bowling! Excellent environment! Clean, fun, and amazing highly rated! A++++
Awesome location. Got to play bowling for 3 hours from 9til 12 for $16 each shoes included! I'm very much a bowling amateur but it's nice to see that clean and well organized places like these exist close by! Bonus points for the the jerk chicken poutine; it was delightful!
Loved the place even thought i lost ;) Will def go back
Great spot, more than just a bowling alley, very up-to-date and a fun place to hang out.
Great place for birthday party , enjoyed it, family friendly place , decoration is great, food and service are great , all kids enjoyed it , I recommend it and sure will go for bowling , or laser tag again
Update to their reply In my opinion, making prior reservations on food items on the menu is not sensible. There are many empty seats, however customers are not served. This means that we, and many others, needed to walk around to find staff so that we could ask them for assistance. The cashiers (who are also bar attendants) also served whoever could get their attention, rather than forming a queue. This meant that many people waited for +10 minutes and eventually had to wave their hands or call out to have their orders placed. Moreover, our three food items each came 30 minutes apart and this didn't make sense as the orders were regular fries, a nacho plate, and tacos. There are no complaints on the food quality or portions. Next time, we will consider reserving bowling lanes online as the timer started on purchase rather than when we got to our lane. We had lost time waiting to change shoes, finding our lane (as they're not labelled other than clicking into the machine) and setting up. Thank you for the reply. -Initial comment, "poor management, expect 1hr lines per event, and $20 per person for bowling" -Their reply, "Hi Alena - Thanks for your review. Saturday evenings in the winter are the busiest time of the week for us. In order to avoid any waiting time an option is to make an advance reservation through our website. We hope you will give us another try."
We go there at least once a month, had no problems... however back in November we went for laser tag and purchased 2 games. For each game they give you a different card (we’re a group of 6) so we each had 2 cards. We were tired to play 2 games so we only played one. We asked the worker if we could use the card at another time and she said there was no expiration date so we could come back anytime. Today... February 2018 we all came to play laser tag... and one of us presented the laser tag card to one of the workers there laughed at us and took the card from our hands (She was EXTREMELY disrespectful...where’s the customer first policy????) they called the manager. He was not understanding. We explained the story and the problem and he insinuated that we were lying...(Again! Customer first policy????) And he said that you can’t use the card at another time (staff not well trained).. at the end He decided that we could use our laser tag game... (as if he was being nice with us... We paid for this...) Hopefully the owner will review its staff and management. Out of ALL Learn how to put CUSTOMERS FIRST!!!!!!!!!
Great place with welcoming staff. Staff memeber Nicole is really kind and sweet.
Fun place to go with friends or on a date. Warning: the credit machines are temperamental. It took me 15 minutes just to buy a ginger ale with my card (I didn't have cash on me or i would have used it instead).
I was in the Glow in the dark section and they played some killer rap the majority of it being new. That combined with my strikes made it a fantastic evening. Sunday - Wednesday after 10 you can play for as long as you want for like $10 per lane. That's a sweet deal, as it was near $60 bucks to play per hour. If it's just two people playing an hour should be more than enough to get your muscles sore for the next couple days. Good times.
We had great time at Playtime Bowl & Entertainment. The staff was courteous, polite and friendly. This place offers bowling, laser tag and arcade games. Apart from the games, they have a lot of options for food. Give it a try and I can assure that you will love it!
I think this place needs to hire some staff who actually can show some respect, sensibility and politeness to their guests. Zero customer service. First time experienced some place where the owner behaves so rudely with their customers. Would never recommend this place.
Celebrated company Christmas Event and it went awesome! Cassandra was very helpful and offered us the best option ever. We got our private room with 8 lanes, couches, nice background music, lights, TV screens. She was very responsive and immediately answered all the questions I had. All the staff was very friendly and provided great service. Me and my team had a great time and I definitely recommend this place. Thanks again!
I have been to this place for many times but had one bad experience but, thanks a lot the the GM (Rayn) for getting back on this issue and solving it out. We will love to come back again ????
Suitable for all ages. Staffs are friendly and helpful. We took a group of kids for bowling on a Friday night. Place was quiet and they had fun. There are a lot of redemption arcade and laser tag as well
$45 + shoe rental for 1 hour bowling is steep but pretty fun. Arcade was a complete rip off. We had 375 tickets from the games, and we wanted to two prizes totaling 380 and they refused to give it to us. After checking out, they also don't let you trade in your prize even if you spend more money and get additional tickets. Decent place. Not worth coming back more than twice.
Nice bowling alley located in an Industrial area of the city, close to Yorkdale Mall. Clean and modern, with arcade games at the front and laser tag as well. It's licensed and serves food. The workers, though helpful, were a little unfriendly, but that didn't really spoil anything. Was very busy when we went. Best to reserve a lane ahead of time.
Over priced, crowded and terrible service. We arrived 10 minutes before our reservation (which I pre-paid online, DO NOT DO THIS). There was about 6 people behind the bowling area desk. None of the people seemed to be able to use there own computers to view my reservation (they were arguing and extremely confused). They ended up moving my group three different times to different bowling lanes. This all happened in a very loud and crowded area and took about 30 minutes before we were seated and ready to play. Each blowing lane has a single row of seats, the walking area is too narrow for people to sit and people to walk past them, so you have to awkwardly step over people legs. If a group is in the lane beside you, they will be constantly in your space. I pre-paid almost $200 for three hours and left after 30 minutes of bowling. Non- of my money was refunded to me. This was by far the worst bowling experience I have ever had. Brutal.
Date of visit: January 25th, 2020 A nice facility. Faulty lane. Service needs improvement. A little pricey. We reserved our VIP lanes in advance, showed up early as suggested. The lanes were available but they didn't drop the pins until 20 minutes after start time. We also asked if we could purchase a additional Lane and were told that all VIP lanes were booked. There were at least 2 lanes beside us that were not in use the entire time we were there. I also ordered a family nacho platter when we arrived and a couple of pitchers of water. Our food only showed up in the last 10 minutes of our game. We never received our pitchers of water. There was a few times where the game skipped players turns. This has one of my son in tears, as it kept happening on his turn. The line for the desk is a very congested spot, with limited room to get around. It was hard to decipher which area to line up for guest services. I tried a few times to talk to management but they were overwhelmed. There were at least 4 people in front of me with similar complaints. Since I am visiting family in Toronto from out of town, I gave up trying to address the issues we experienced at PlayTime Bowl & Entertainment. I should however mention that most staff there were pleasant and professional. It was very busy when we were there. I just felt the price I paid didn't warrant the service we received. I'm not sure I will come back. This may be a once in a lifetime experience.
I took my kids there today, March 15 between 12-2:30. I spent almost 60 dollars for food and bowling, which my kids enjoyed very much. Then afterwards they wanted to try out the arcade, so I purchased 2 $10 cards. Well, one of the machines wasn't working, so I mentioned it to the girl (Audrey) who works there. She scanned my son's card to double check the game. So now my son was down 8 credits. Then she repeatedly mentioned how her manager was in a meeting and how she was the only one to reimburse the 8 credits. Audrey mentioned it to the other girls behind the cash but all of them said there was nothing they could do. As I told them I wasn't going anywhere, they finally got a lady from the bowling section who then went to get the manager. After waiting for at least 10min, if not longer, the manager came out without even apologizing for the inconvenience, as though it was my fault. She put in her code and then leaves again with no acknowledgement. So we continue playing the games and my daughter who had 1 credit left and my son who had 3, could not combine their credits to play one game together. When I went to ask Audrey, she said I'd have to wait for her manager again. Are you kidding me???? The problem here isn't really with these 3 girls (although reading a book and putting cream on seems unprofessional) but with their manager Melissa who has not given them any direction as to what to do in this type of situation. So a customer is suppose to waste their time and money because there's no one around who knows what to do. This is truly unacceptable!!! I didn't even bother waiting around and just left my 2 cards with 4 credits there. Very annoyed, Cathy
Good ambience, staff and service..
Quite nice. Have the lab party here and all had a great time bowling... Or at least attempting to in my case
I have not been here in a long time and was very pleased with the change. Staff was helpful. Arcade is not super huge but enough for kids and adults alike. I love that the bat ares is close enough and far enough from arcade n bowling areas! Great spot for a nice fun date or just an outing with the kids .
January 6 2018 I went to bowl and enjoy a good night with my friends. Waited over an hour for a lane, was called only to find out my lane wasn't ready and had to continue waiting for another 37 minutes. We ordered nachos and the specialty drinks. The nachos were pretty much chip crumbs with barely any cheese. My drink was long island ice tea. First it was made with coca cola not ice tea so therefore tasting like rum and coke. Overall my experience was garbage and I don't know if I'll return anytime soon.
This was a surprisingly fun time for me. I haven't gone bowling since my early teens for friend's birthday parties, and playtime bowl made my first time back incredible. The place is completely renovated and looks fantastic. The arcade is a great bit of fun while you wait for your lanes, and serving iced tea by the pitcher is incredible. I highly recommend this place.
used to go before renovations. just went back since. very nice. but seems like some food prices went up to compensate. used a Groupon and had a fun time. will probably return.
My friends and I met here for a fun time post vivid! It was a great day at the bowling arena. The place is huuuge and super lively if you love arcade games! Would try again
We had fun over there . Clean and well maintained. A price were little high but it worth to be a night out with friends.
Going here is fun competing with your friends. They do have a VIP Place where you could have two lanes of bowling alley. Im front they have arcades and when you would like to get a drink, you need to ask the security for a tag so that you could buy a liqour. The price is not very cheap but if you have a large group then it will be cheaper.
We just held a team building event at Playtime Bowl and it was great. The staff was very accommodating, courteous and attentive. The pizza was delicious - people are still talking about how good it was and how much fun we had. I would definitely recommend visiting for any occasion.
Great bowling option ,however it is 10 pin with heavy balls. Could not play due to hx of neck surgery. Friends had a great time. Book an hour and add 15min and 4 ppl can play 2 games.
Not vary good food service could be better on my nachoes the cheese was pretty hard and the chips where stail and when I got a drink (7up) they put water. There was not enough cheese,sour cream ect.
Came here with friends on a Thursday, initially front desk had a slight attitude problem. However, we got the last lanes in the far "VIP Room". It was a great location. We proceeded to get drinks from the bar which took about 20 minutes just to get acknowledged by the bartender. Nachos were awesome! Would come here again.
Fun time for the family. Very spacious.
Bowling. Cosmic bowling. Games and laser tag. Went with a work group. Great place to have loads of fun
The arcade was fun and the bowling alley was great! We went during their unlimited bowling for 15 bucks and had a lot of fun, we didn't have to wait for a lane which was great. (We went right at 9pm)
Good for corporate team building outing
When the pinsetter jammed, a quick press of the intercom had someone over to fix it, right away, even though it was so crowded with kids, during March break. Had to tell adults on the next lane to keep off our boards, so maybe a notice of etiquette would be good, so only the people whose turn it is, is on the lane, while everyone else stays where the seats and score panel are.
Security was very good and friendly making sure everyone is safe. Food was very good and cheap. Only complain was the table in the bowling lanes is too small for 2 groups to share. But overall a fun experience!
We had fun. Im gonna give 10 stars instead.
Amazing place with amazing service especially Nicole the girl working over there she is so nice and kind. Best place to bowl and to spend time with friends.
Bowling is not something I do on the regular and find it boring sometimes but checking out this new spot Playtime bowl was great! I hardly new how to knock down all my pins at first but a friendly staff member took the time out to show me some good tricks on how to score which I thought was fun, and the atmosphere was full of so much vibes, friendly people all around and the food was so yummy! to me it was money and time well spent next Friday my girls and I will be there again :) it was Turnt-up!!
Unfortunately went here on one of the most busiest day of the year without a reservation , “family weekend” — they were out of the 10 pin balls and only had the 5 pin available. I will visit again sometime and actually experience bowling there.
Playtime Bowl is a unique and one of a kind bowling location. With an arcade and laser tag and much more fun things, the whole day can be spent with people of all ages. The glow in the dark bowling is very good. The customer service is not the best
Super friendly and helpful staff. Great experience overall. Will be coming back.
There was a long line for bowling , so I didn't get to experience that. what I can say is that the arcade experience was wanting. Literally more then half their machines were broken. Prizes sucked, and machines that worked were sometimes glitchy.
Had so much fun with my son. Would go back again
Great place for bowling with friend. Has an arcade and a nice dining area. Food and service is quite good. Bowling area has nice comfy couches and feels cleaner than other places. Also comes with a steeper price tag than other places.
Went there last Sunday to celebrate our sons bday. Booked lanes online in advanced. They mentioned to arrive early to register and get shoes. Went early but the front was unorganized and asked us to comeback. The place was busy, we understood. When they brought us to our lanes. There were no chairs to seat. we were more than 12 people, most kids. The manager gave us seats for 6 on one lane only. so we had to get our own seats from the lane beside us which was setup for a large party our size. You would think booking in advance would help them plan it out better. Kids had fun. Oh yeah and no table service and the bar service, none. Took 30mins of waiting to order pitchers.
Clean and modern decor with comfortable seating area, good service and good food. I'll be back again!
Great place to enjoy with family and friends! Deals during the week days make for a good night out bowling for a cheaper night than usual.
I hosted a company function at Playtime Bowl over a period of 5 days for 250 people. We rented the VIP lanes and had a fantastic time. The venue was amazing! The food that our team ordered was spectacular. I hadn't been here since the renovation and can honestly say the space looks and feels great. It is spacious, modern and really clean. I had the pleasure of working with Malisa who was such a tremendous help and so accommodating with our ever changing needs. Highly recommend bowling to anyone looking for a fun team event! We had a blast.
Nice place to play and have fun, however worse taco that I ever ate.
So much fun arcade is lit, laser tag was awesome , and the cosmic bowling was really cool! Only thing I’d say is to make sure to book for bowling in advance as it was busy and you are encouraged to do so
Grabbed a couple people and came to here to bowl and play lasertag. Loved it so much we have come like 3/4 times. Food is good. Fun play. Arcade games also.
PLAYTIME just wants PROFIT! I don't even feel like giving 1 star!!!. Specially to the food bar.!! It is so expensive and on the top of that they will rip you will such less portions and it's tasteless!! Horrible and disgusting. I felt like I just poured my $$ to water ... Never eat anything there! And they don't even let you bring outside food and drink! And... When it comes to bowling, they will show you the deals for unlimited bowling but in reality, it's not unlimited.they keep taking people on the regular ticket price and will put you in wait list and then keep stretching the wait time forever. Very cheap! So customers please beware....!!!!!!
Wow. The staff were SO nice. Place is super fun. We will definitely be back.
Great experience, staff was really nice and the security was wonderful, we felt safe and they also were really kind and helped our group out a lot
Bad service....luckily the kids had fun!
Free parking. Easy online booking and walk-ins. Arcade, laser tag & bowling. Good music, food & drinks Ambient cool in the summer. COVID-19 protocol. Very efficient & professional staff. Kid friendly too! Loved it!
Went on a Sunday afternoon. Was busy but not overly crowded. Clean. A good way to spend a few hours of the day...
So much fun here and good food! Definitely going again and again.
Our law firm used Playtime Bowl to host a corporate event with one of our clients and was pleasantly surprised at just how much fun everyone had. The staff was very knowledgeable and accommodating. They were very prompt at cleaning up the VIP lanes from the other group that had reserved the space before us and was able to answer any questions that we had. There was a slight technical issue with the bowling lanes, but things were quickly solved by staff. There was also a lack of wine available at the bar when we arrived (open bar for the event) but the manager quickly resolved the issue and went and got some more. Everything went very smoothly and I am incredibly impressed with how great everyone was at making our event such a success. The facility was newly renovated and very modern. We will definitely be returning.
If your planning a Birthday party @playtimebowl the team is amazing! Excellent Customer service! Excellent Management and the place is spotless. Brand new kids arcade I give them 9 /10.
Everything is pretty good but, avoid the VIP lanes as they are not very spacious. Also this place is insane with security, security guard acts like its fort Knox.
We had our Holiday Party at Playtime bowl this past Friday and had a wonderful time. We booked in advance and had 20 people. We ordered platters ahead of time and played for 3 hours, it was one of the best parties we have had in the last 20 years. The staff has such a great time, the services was great, the place is clean and very upscale. We had our own little place in the back so it was private and food was served as we bowled. Would recommend this place for any party and we will be back! The music that was playing was fun and funky, the hostess Nina got us organized very quickly, and the service was impeccable. Everyone had fun talking, playing, laughing and having a good time. When our bowling time was done, they didn't rush us out, we took our time and were able to leave when we wanted to. There is a bar at the front that you can hang out at after bowling if you don't to leave right away. It was such a fun venue for good time, good food and good laughs, the laughs were due to the lack of skills we had in bowling...:) Thank you Malisa for helping set up our party, we look forward to coming back!
Had a nice time with my friends here. We had a couple of issues with the machine getting lagged but they will always come right away to solve it. Overall, a really nice experience.
Really nice place for our office family's party. Bowling and laser tag is on location. Up to date and modern decoration.
Bought a groupon. Staff was super friendly. and helpful especially because I had my sons with me the host helped us find balla for their age that they were able to lift. This was the photo we too there the staff who was super kind took for us. The food was also delicious. Their flatbread pizza is to die.for.
Hi i went bowling with the kids last year and the kids loved it. Now my two girls 6 and 7 years old want to celebrate the b day there. Is the renovation still active?
Little Expensive, But definitely nice place to hangout with bunch of your friends on weekends. Its open late so you can enjoy and stay back for a while.
Bad service, bad place
Fun place to go. My friends & I decided to come here last Sunday. Had some problems with arcade games but the staff were friendly & Abi was helpful. Food was mediocre. Too oily & overpriced for what you get. Overall, not a bad place to spend a night with your friends!
The only down point was heavy balls. There was no ball lighter than 6. ( at least we couldnt find any) so if you are going to take kids, consider it. Otherwise great place to spend your time with friends and family. Nice, clean and neat with good ventilation.
Didn't let my 14 year old kid in with proof of vaccine because she didn't have photo ID. Pretty pathetic.
Great place to be in. Awesome for bowling. Not enough variety of balls and the holes for fingers could be more varied. Apart from that, this place is amazing. Arcade, laser tag, bowling, alcohol and beer if you want it and even some food. All in all, Great place.
Great place and amazing deal with groupon. Had to wait about 20 minutes for a lane on a Saturday but it was worth it!
Good place for Family fun. My son and I had a great time in the arcade
Bowling is good, but the service in the bar is soooooooo slow, that you may have a couple of games, and still be waiting on your drinks :(
Very high price compare to competition and not that great environment. Even Edmonton has better bowling place than them. Will not go back again.
Great place to enjoy
Bowling, arcade, lazer tag. Good for parties and get togethers. Better than average good menu. But no pizza or hot dogs?
Just had a laser tag party for my 8 year old son. It was clean, newly renovated and the staff were great. His party went smoothly and I enjoyed myself which is rare with ten 8 year old boys.
Amazing all you can bowl at night. Had a great time there with friends
Nice bowling games Perfect night bar available indoors clean and need inside
Best Experience, all precautions for COVID taken
it was fun i had a great time...staff was great need a bit more bartenders other then that its a good place
We had a company function - such a great time. Food was great, atmosphere was great and service was excellent. I would definitely book another function and refer anyone else considering to here!.
The owner has squeezed in too many lanes in the available amount of space because of which the seating area for the players is highly inadequate. Plus the bowling software is way back from 1999. Our scoring went haywire in the middle of our 5th game because of software malfunction. We pressed the service button on the console but there was noone to assist us. All in all a mixed experience. I have had better bowling experiences.
The hostesses at bowling alley weren't really helpful when it came to resolving issues regarding the lane/system errors. You had to repeat what you said to them a few times before they actually did something. The scoring system also had malfunctioned throughout the time we were there and scores weren't registered correctly. The venue is nice with the bowling alley and the games though.