Here you will be able to see all the opinions of people who are consuming the products of Palasad South (Bowling Alley) in London (Canada).
At the moment this business receives a score of 4.4 out of 5 and this rating is based on 127 reviews.
You may have noticed that its rating is good, and it's founded on a very large number of opinions, so we can say that the valuation is quite credible. If many people have bothered to evaluate when they've done well with the service, it works.
As you know, we do not usually stop to place scores when these are positive and we usually do it only if we have had a problem or issue...
This Bowling Alley belongs to the category of Pizza restaurant.
We come here every year for a corporate Christmas party. We always have fun and the staff is friendly and attentive. We also done their team building day there and it was a blast.
We celebrated a friend’s 65th birthday today and the food and atmosphere were awesome! The best part of our experience was our server Mo. He was so attentive and pleasant! The Palasad is blessed to have such a great server! Can’t wait to return!
Cheap wings that taste generally good. Don't touch the buffalo wings though they're super dry and undersauced. The service was horrible and we waited 15 minutes for a water refill. The waitress totally ignore the girls at the table and prioritized awkwardly flirting with all the guys. And then disappeared for another 15 minutes Tl;dr: decent food at good prices if you come on wing night and the service was horrible
I really hope management sees this! I had Emma M. as a server tonight and she was absolutely amazing. I heard her chatting with other customers as well as myself and I have never had a server so sweet and genuine. I really do hope she gets the recognition she so greatly deserves! will definetly be back!
Palasad is always a great time. The service is the only thing that could use some work at times... But the atmosphere, food, and drinks are always reliably great. I've spent more than one birthday here and my family always wants to go when they are visiting.
We went to Palasad South on Sunday and had an early dinner. Our server was Maggie and she was awesome. She was the only server on and she was able to keep up with all of her tables. She made you feel as you were the ones there and she couldn't do enough for us. It's been a very long time since I've eaten at Palasad and our meal was great. We shared a dip & pretzel bites. It's now one of my favourite dips for sure. Then I had Chicken Fingers and a salad. It was all great. They have a beautiful patio. We will definitely be back.
I think they do food and fun in great ways. Bowling, pool, ping pong, arcade, laser tag and decent variety of good eats highlighted by great pizza. Recommended. Lots to keep people of all ages entertained including events like birthday parties.
Been to this location a few times and each visit seems to be marred in some way by poor organization and the location trying to accommodate more patrons than they can handle. Our most recent trip was with a Groupon. The Groupon was supposed to include two laser tag games for two and a 10" pizza. We wanted to eat before playing laser tag so we had to schedule our laser tag for a time when we hoped we'd be finished eating. With the help of the staff at the arcade counter we redeemed the Groupon and scheduled our laser tag for an hour later. We found a table, ordered our pizza and beer and enjoyed the food and service. Finally it was time for laser tag. We played one game and had a great time, but then after our first game was over we were told the next game wouldn't start for another ~180 mins. We expressed to the staff that we weren't satisfied with that as we didn't want to wait around in a very busy location with nothing to do for over 2 hours just to finish what we paid for. The staff didn't seem to care. We played arcade for ~20mins at even more cost and then we left. We will probably not go to this location again as we didn't get what we paid for.
We had a youth event (ages 10-17) there last night from 6-10. Our event was great. Cait, our server, was phenomenal, often going above and beyond what was necessary. The other staff were also friendly and accommodating. The only reason I am leaving 4 stars is because of their music videos in the bowling alley. They claim to be a "clean, family friendly environment", but then they have music videos with scantily clad women and men. And often the videos portrayed them doing fairly sexual things (twerking, pole dancing, making out, etc.). The hours for minors to be there (until 10pm), there should be none of that, because it is NOT family friendly. There were even families not with our group complaining and covering their children's eyes. Play a slideshow, play the Jays game, play some CLEAN music videos (i.e. have someone go through each one and make sure). We will likely not return for a bowling event here unless there is a money-back guarantee that our students will not be submitted to those images. Other than that - fantastic event!
The Wednesday deal is the only time this place is worth the price. The bowling alley is not the best but okayish, food options are good, arcade selections are less and boring, laser tag room is small.
My husband and I went to go play pool and grab some food and a few drinks. We rented a pool table only to find out after that there was a 1 Year old’s birthday party going on in the same area right next to our pool table. It was ridiculous that they would have even rented the pool tables out if they decided to rent that space out for a party. I brought this up with a manager and all he had to say was to shrug his shoulders and say they try to accommodate everyone. That’s great to the extend of over booking your restaurant. Not to mention no server ever came to us and asked us if we wanted a menu or any drinks and when we finally asked one for some drinks she said it would probly be faster for us to just go to the bar and order drinks. Needless to say we did not order any food or drinks and will never be going back.
Had a great night out with a group of preteen girls! They could feel like they were on their own and we could have a few drinks while watching the game! Kelly was fantastic making sure we were served on both sides and managing both tables. Such a great time!
Friendly fun atmosphere. Staff are honest on prices and will help you make the best choice when it comes to paying for time. Food is good and the drinks cold. Bowling, pool, ping pong, lazer tag, and arcade at this location (plus Im sure more). Highly recommend.
Had a fantastic time with my family. Bowling was fun and was pleasantly surprised they had toddler shoe sizes. Food was amazing and arcade was fun. Highly recommend and will be back!
Took my mom and aunt for dinner for the first time and they LOVED IT! Ali was so great, he kept checking on us and always made sure we had everything we needed!
Been to this location twice, disappointed both times. Each time our bowling lane randomly stops working, I pressed the help button and sat there for 20 minutes while my time for bowling was wasted. No staff came to help. I approached the front desk girl twice, still nothing was done. Finally after 25 minutes someone moves us to a new lane, however we didn't get our time back. No one came to ask us if we wanted anything to drink, didn't even get a menu. After bowling we went and sat in the restaurant area, the food and service were excellent. As for the bowling, we are extremely unhappy with the service. - Amanda.
Great place , good food and fun time bowling ???? kids will love it.
We had a company event that included bowling, trivia, and laser tag. It was a breeze to arrange and the great people at Palasad took amazing care of us. Everyone had a really good time, definitely recommended.
Food was really good. Service from Cait was terrific.
I used to go here as a kid when they didn't have their new renovations and I am really impressed with how much they have upgraded since. On top of the multitude of bowling lanes they have a few pool tables, ping pong tables, an arcade, laser tag area, and a very nice dining area with an open concept design. A great place for a family night out or to celebrate something special!
I have been to this location several times. Although it is not in the best area of London you can count on having a good time here with friends. Bowling is awesome, recently tried the pool tables also great. Even when this place is crazy busy I still receive good service from the staff. Honestly they should have more locations like this. Beer selection and food is also great.
Very slow service.. had to seat ourselves and get our own menus. However the food was excellent .
Allicia and Mateo were the highlight of the evening. Our group started with some amazing food by your rockstar kitchen staff, and topped it off with some bowling and laser tag! Alicia was on top of everything from start to finish, along with her killer personality the service was phenomenal! We will be back again and want this rockstar duo to be our servers every time! Thanks for another exciting evening out, Palasad!
The worst food ever have there I got for my son fries but he got sick because of this food he keeps throwing out for two days not eating anything and my wife the same thing
Our family had an amazing dinner tonight. Sarah #4 was our waitress and she was so great. She was always on the ball and we were very happy with our service. Also....The food was absolutely delicious!!!!! Your Garlic mayo is my new favourite. Thanks Palasad.
Myself and 2 friends had the best time at palasad south on Saturday night. We started with food and drinks and would like to gave a big shout out to Matteo for serving us he was amazing so patient when we couldn't decide what to order. We then played some bowling and he came to check on us for drinks he was very attentive all night. We finished with a game of laser tag which was so much fun we will definitely be back and hopefully have Matteo serve us again.
A week ago I attended a work function The service and food were amazing. I also enjoyed a great game of Laser tag. Ali explained the Laser Tag game, what to expect and the rules. He did it with clarity, professionalism and humour. Thanks Ali for a great game of laser tag!
Went to palasad with a group of friends recently and had Kira as my server. She was truly incredible and knowledgeable, service was quick and always with a smile! I have come many times before and enjoyed my time but kira truly made the night better! %100 will be back very soon with my group !
Melchers Construction kicked off the holiday season on Friday night with our staff Christmas Party at Palasad South. The food & drinks were excellent and everyone had a fantastic time bowling, playing laser tag and pool. Special thanks to Tiffany who helped us plan a really fun night for our staff and a big shout out to our fabulous server Meg who provided truly exceptional service!
Great service, pizza was awesome and bowling was a fun time as well.
My wife and I love bowling at Palasad! She has bowled nearly every Monday for 3 years here. The food is shockingly good... and not just for a "bowling alley". The kale salad is delicious, and the half-price pizza on Monday's can't be beat for a cheap night out. There are party rooms, laser tag, pool and ping pong, a great lounge and a nice dining room. It's easy to have a great time at Palasad!
Great service wonderful food and thankful for their amazing friendliness. So professional especially through these unprecedented times. Kindness in every way! Thank you staff for our going out of your way more than ever!
We came here for a birthday party and the staff was great! They took good care of our group and made sure we were always content. They checked in with us regularly, the server had a very welcoming and positive energy with us. I am thrilled with the professionalism and service that was given to us during our visit. I highly recommend this location and can't wait to go again!
Definitely changed since I've last been here. Perfect place to bring your kids. Wish it was more like this when I was kid. Being so kid friendly doesn't make it ideal for a possible date location but if you have kids I'd definitely bring them here and let them run around playing all the video games. Good place for pool and bowling as well.
Fun night out. We celebrated a friend's birthday here in a party of 12, with drinks and bowling. Both food and drinks are rather expensive. I ordered Guinness on tap and it was 50% foam (not poured correctly), which was a bit disappointing. We waited about 1.5 hours for a bowling lane to open, but had a great time once we were up and running. I would estimate about 60% of the lanes were operational which likely impacted the wait time. There was a technical issue which lasted approximately 20 minutes as we waited for a maintenance person to have a look (an extra 20 mins was added to our playing time to make up for this). There are large plastic dividers between lanes due to COVID, which made us feel safe. We did not try the arcade or lazer tag. Overall I feel like staff communication could be improved/iPad ordering could really benefit this business, as there were a few issues regarding opening a tab in the dining area then moving to bowling, where staff weren't sure what drinks has been ordered or paid for already. Overall, we had a nice time but there is room for improvement.
Wonderful fast service thanks Cait!!!!
The best chicken wings that you can get. The food is all hand made and is absolutely unbelievable. The service is great. And the prices are a bit pricey. But if you love chicken wings. Wednesday nights..1/2 price wings.
Games are fun and between 2 of us we got about 90 minutes out of a $30 fill. Drinks were great and priced really nicely. Great!
Took my 3 year old for a "boys night out". Marty Novak & Co. make it such an enjoyable experience. We started with the arcade, which they have multiple options for "play credits". We were short a few credits at the prize trailer, but my little guy was still able to get the plush stuffie he liked thanks to the young lady there. They have automated bumpers for the 10-pin bowling that are pre-set for the kids or adults who wish to use them which us amazing!! The ramps for the little ones to use are right there at the ball return to use when needed. Tons of lighter balls for the kiddies (6lbs and up) and finger sizes are marked on the heavier balls for those of us who use a bigger ball, but need a but more room to grip them. We were greeted promptly at our lane by a server looking to provide us with whatever we needed!! It can be Very busy on weekends, so expect a wait after 8pm. All-in-all, an A+ experience as always!!
Great peaceful location. Friendly and helpful staff. We ordered beer and service was very quick.
I came to Palasad South tonight with my husband's work team. We had food and played a ping pong championship. The food was great, ping pong was alot of fun (we used the challonge app to keep score) and best of all was Jen. She took such good care of us, always checking in on us seeing how we were enjoying our evening, asking if we needed more water, offering dessert menu's etc. She was really awesome and made us feel well taken care of. Thanks so much Jen!!! :)
The food is always amazing but what’s most amazing about this place has always been our favourite waitress Sarah F. She is seriously the kindest and most genuine server that we have ever had. She’s so dedicated to her job. It’s always a great Friday dinner when we get to see Sarah.
Dinner
I loved it because she is so funnn I think I like u don't know how jayla and aubree have been together but I'm not going back
Great wings on Wednesday's... Their pizza is also a hit. They could work on getting patrons in to seats a little faster and for some reason it seemed like all the staff were hanging around the kitchen in groups while no one was walking the floor to see if customers needed anything. On a side note, maybe a few extra napkins and some extra wet napkins would be great considering you are eating finger food Chicken wings. Overall, the staff were friendly and the food was delicious. Too bad they don't have a "bar" to sit at and enjoy.
I went to lunch there today with a friend. Madison was our waitress & she was outstanding. Friendly, took our drink orders immediately, explained ‘specials’ & brought our food quickly. We split a pizza (Greek with Vegetables) & a salad with feta, cranberries & apples. Delicious! Not a bite left. We even split a dessert. (Chocolate Brownie with Hot Fudge Sauce & some spice in it & Vanilla Ice Cream. We loved it all & Madison for the win! Fabulous waitress.
Had a fun time. Great service. Although, I thought it was a little strange how the lanes had seating that involved you directly looking at the people in the lane beside you (whom are also facing you, it just felt weird). Would've been a bit nicer to get more privacy in our lane since we got seated with a bunch of loud drunk people. It just felt like your group for one lane is sharing way to much space together especially when two lanes are sharing the same table.
I took my Team here for a Corporate Olympics and I could not be more pleased with our experience. I had some dynamic requests for Cait, our host, and she was so on the ball and flexible. The Experience was great, right down to the Event coordinator Tiffany and her assistance throughout the process. If looking for a spot to have a team builder I highly recommend. PS. the Wings are excellent!!!
Food came really fast and was great. Server was attentive and continued to check on us. We had a great time bowling and playing games!
What a fun place to go for those with both little and big kids who like to bowl, and play games! Food was delish and our service was amazing :)
Jay and Kelly where very nice and attentive! Food was delicious!!! Best burgers and onion rings!!! Best onion rings in all of Canada! #epiconion #epicfood
What a great place for a boys birthday party. They do all the clean up, organizing and serving. Its worth every penny! Our party host Ryerson was fantastic :)
Went for a Christmas party food was amazing and loved the atmosphere it was amazing I would recommend this place to anyone
Very good food and excellent service! Ernest was wonderful! The only reason I didn't give them 5 stars is because I find their prices a bit expensive for what you get, though quality is very good! I also really appreciate that they have been supporting local initiatives and causes during COVID-19.
Had a great time with friends! Shoes need to be cleaned better as they made all of our feet smell really bad after 1 round. Otherwise a great place for people of all ages!
The bday service for my daughter was amazing. The servers remembered the names of the kids, bowled with them, danced with them, helped feed them and handled all arrangements and times. Overall fantastic experience.
Excellent wigs and service. Cold beers and friendly staff. Nick served us and did an exceptional job! He was polite friendly and very nice to deal with! Give this man a promotion!
We hold a fundraiser each year in March and it's a full house. A very busy night for all the staff and they handle it so well that everything runs very smoothly for the event. A big shout out to all the staff especially Aliyah, Nayef and Zack! We will be back next year!
I bought a pass for the kids to bowl free for the summer. I did it last year as well. I love taking my kids there, lots of fun. The food is good, except last time I felt really sick for 2 days after eating there. Not sure I'll order food again.
Good value for the fun, nice and clean, with helpful staff
My wife, I and some friends had a great time! It was super busy probably due to st patty's weekend and match break. The manger Jay greeted people at the entrance and then come to our table to see how the food was. We felt like valued customers. Even though the restaurant and bar area was packed our server Maggy was very attentive and our drinks never ran out and the food come very quickly. Great experience overall!! Highly recommend having a night out here!
Bowling and shareables. That was fun! Love that they have vinyl around individual lanes to keep contact down. Friendly staff made it for a pleasant evening.
We rented a room here at palasad for a large family reunion. The food was great, the room was spacious and accommodated all 20 of us. Our waiter was attentive and courteous. Bowling was fun! A great place to have a party.
This place has some consistently great wings that are half price every Wednesday (from afternoon to close)! There are numerous sauces and dry rubs to choose from. Though I only really go for the mild sauce, I've been told from friends that the others are good, too. The staff have been friendly every time I come to this location - shoutout to waitress Maggie who seems to always be the one helping us on Wednesdays and makes our experience great every time. There's a lot to do besides eating (which you can do in their La Fiamma restaurant, on the bar side, patio, or pretty much anywhere where there are tables). They have bowling, pool, laser tag, ping pong, and now laser tag. I have tried everything except for laser tag and was pleased with my experience except for bowling. I am deducting a star because my bowling experience was awful. Their bowling system kept miscalculating scores and the pins would not reset. The staff made no effort to make the situation better (not even move us to another lane) until we practically begged for a refund , at which point they offered us a coupon for free bowling. As you might imagine, we did not take advantage of this generous offer. Still, I will continue to come to this location for their wings and I hope they do not revise their wing menu as they did in their downtown Palasad location.
We had fun bowling for an hour. It costs about $24 per person and then we enjoyed a large pizza, brownie dessert, and a mini pitcher. Food was great and Lauren, our server, was efficient and friendly ????????
Love Palasad! Always really fun and their pricing isn't too bad either. Only complaint was while we were eating, we found the waiter was a little absent at time but it's usually busy so it wasn't a huge deal.
We went on a Wednesday and it was an awesome inexpensive night out. Very friendly staff and great food
I took two clients here for an afternoon bowl , and the service was amazing.Great pricing and exceptionally clean.They were also hosting a birthday party and still managed to accommodate all of our needs.The party looked very special and just a great energy over all with staff and customers ????
Ordered a margerita pizza, which is traditionally made with buffalo mozzerella. I requested they leave off the regular mozzerella and parmesan for two reasons 1. Authenticity 2. I can't digest cows milk but buffalo is okay. When the pizza arrived there was barely any cheese at all. Logically, if two cheeses are removed a little more of the other would be added. There was very little san marzano sauce, as the menu read, rather there were quite a few tomato slices and far too much arugala. Very disappointing. My husband liked his pizza though.
We held my boyfriends 40th birthday this past weekend at the Palasad and everything turned out great! Couldn't have asked for a better evening. Thank you to Tiffany who helped with the planning and giving ideas as to what would work best for our group of people. I appreciated your input while planning this. Thanks again for a great saturday night! We will definitely be coming back and will plan more parties in the future ????
Service
I have had many children's birthday parties here, as well as many fun adult parties. Service always good, food always good, it can get expensive quick but that's the same anytime you get people together with cocktails. May 31 I was there for my sons laser tag Birthday and Scott (wish I knew his last name) went above and beyond to keep us happy. Scott was the definition of what good customer service is about, Thanks Scott.
I LOVE THE PALASAD.for 2 reasons...their delicious pizza and our amazing.server KELLY!!. She is pleasant and welcoming, friendly and knows.the menu inside out. We come.in often and she always remembers the food we like....pizza!! The pizzas are thin crust, wood oven and have the most delicious toppings.....there is a combination for everyone..service is fast and food is always good. We often take.guests to allow them to try this excellent restaurant....Ingrid
Amazing service! I've never felt happier in my life. Our server Ezra and his manager Earnest blew me away. Completely and fully satisfied
Cait was amazing as a server for a group with 3 kids! Made sure drinks were topped up and orders were accurate. Finn made our pizzas and they were delicious!!! We’ll be back!
Other
Came in yesterday for an afternoon function. Nick was amazing, incredibly kind and accommodating and went above and beyond to ensure we had the best service!!! Blown away! Thanks Nick for a great afternoon!
We had a birthday party for our son at the Palasad south with our family.Our planning coordinator was Ruth Harland , job well done met all of our request and we had a very special celebration. Our servers were Taylor & Ashley they did an awesome job at taking care of us , with all the activities we had. Food , beverages etc service next to none , very much appreciated to both of them. Many memories were made and our family was impressed. Thank you Palasad Roger & Jane Gravelle
First time at palasad in a very long time Madison was super friendly she went above and beyond to make our experience great. When we sat at our table she was right over within seconds to give us menus and get our drink order. She told us the specials and even recommended the skillet cookie afterwards which was a hit! She also set us up with bowling right before the bill so it would be ready. Definitely will be back!!!!
My family hosted a baby shower for me at Palasad South on November 22nd, 2020. We had the large Ping Pong Room so that social distancing could be followed. We were thoroughly impressed by the precautions taken by Palasad staff, in order to comply with covid safety protocols. Masks and visors were worn by our servers, and our guests left feeling very comfortable and confident in the safety measures taken. The staff were all so familiar and comfortable with the covid protocols, that you almost forgot that covid is something we are living through; this made for such an enjoyable day! We have held multiple events at Palasad, and each time our events go so smoothly, from initial contact until the end of the event! Tiffany is wonderful and has all the answers! She makes the planning process so easy and efficient, and this time was no exception, despite the hurdles that covid throws. The food, as always, was delicious! Of course, being a baby shower, we had many gifts to carry outside; the servers went above and beyond for us, pushing cart after cart with gifts out to our cars - even through the crazy amount of snow that would not stop. We are very satisfied and would recommend Palasad for any event!
The place itself is very good. I have been here for over 5 years since moved to London. Today was the worst experience. We haven't finished yet when a waitress came with a bill. We were thinking about dessert after we finish our beer jug but after that we just paid and went out. I don't like when a waitress brings the bill without asking and I personally have never had such this unpleasant moment which ruined the whole meal. EDIT. A strange feeling of dejavu :) I was there again on September, 15. Unfortunately there was the same waitress. And the same thing happened again, she came with a bill before we finished drinking. I said " Ok, I will pay when I will be ready." She told me that her shift is finished. What does it mean? Is she the only waitress there? Other staff member is not able to accept a credit card? OK, I paid at 3:54 pm according to the receipt. When we went out at 4:05 pm she stayed behind the counter with another waitress and they were laughing. I am glad that we have a tons of pizzerias here in London because never ever I come to Palasad again. Also I still don't get why their manager asked me to tell him all the details about the first time incident. He wrote "sorry" and then told me that he will be out of town for a week or so. Nothing changed after my complaint. If you don't respect your customers, your visitors wouldn't respect you. I found that during Covid you lost a majority of your clients. Maybe not because of the virus?
I was at the south location today, i was in the dinning room with my boyfriend and our server i think his name was Nayef went above and beyond for us. As a server who works in the industry it was EXCEPTIONAL service today. He was friendly, professional, and made us feel like his top priority. I also observed him with his other tables and we all got the same treatment. It is so refreshing to go out and have such a personable, kind, and genuine interaction especially in a dinning room setting. Nayef is the reason for me returning and telling all my friends and family!! THANK YOU SO MUCH NAYEF!!! YOU"RE A ROCKSTAR.
Been here multiple times. The games are always fun and we'll maintained. One star off because of the 5-6 times I've been, the service is hit or miss. Sometimes it's great and flawless, other times like today, it's not. We played 3 games of bowling and 4 of billiards and were never approached by a server once. I had to go to the bar to get waters. Meanwhile people around us got served promptly. They had some large parties in today so I won't be too hard but it's still a point off.
Waited only 10 minutes to get in! Straight to bowling. Our server Allie was right behind us! We carried on to the bar area to eat some awesome nachos! Amazing service!
Was here for a work gathering and I had a great experience. The food was delicious and I really liked the layout of the space. We did some bowling and the only thing I could reccomend is the videos and music choices were dated and quite awful. We all laughed about it.
Jocelyn was our server and she made our night. Her attentive presence made the night amazing. I've never had a better server anywhere. Made my birthday night complete. Amazing.
THANK YOU for the awesome deal on activities when the kids are home for the day. We had an awesome time bowling, playing pool and (most importantly) laser tag! We'll be back
Don't book large parties here. We booked a youth hockey Christmas party here through their booking service. It seemed like everything was incredibly well organized during the initial planning and we wouldn't have to do anything once we got there. Unfortunately, they only put down 12 kids when there were 20 and miscalculated the number of adults. There wasn't enough seating, food came out in stages (despite getting one of their packages) and there were not enough vests for everyone to play laser tag. Because I was the host of our party I didn't get a chance to sit, chat or eat warm food because I spent the entire time ensuring everyone got what was expected in part because they only had one server for our entire group (she was amazing given the situation!). This was all despite several emails wherein I confirmed the number of people in our party, the time and what we were requesting package-wise. That said, the kids still had fun and that's what was most important to me. I just won't book parties there again.
Amazing food, great prices and incredible staff! We visit frequently and very much enjoy everything about this place! Our servers name was Lauren (I think) and she is just a fantastic person! She went above and beyond to make our night perfect. Highly recommend checking out this place over the other bowling alleys in London.
Food was great as always if i could rate seperately food would be a 5 star... Bowling however all the balls are gouged and destroyed with little upkeep to them. The lane itself was so badly warped we had to bowl practically in the right side gutter just to land the ball properly. If you just want drunk fun i suppose it works but otherwise you cant really enjoy the bowling.
Waited 15 minutes at the front before staff even came up to ring us in while there where 10 people waiting just as long behind me and a few got mad and left. Go to play pool and was there for an hour and a waitress didn't even come by once to even get us a drink let alone food. People beside us left there balls on the table so a group of obnoxious guys came and were playing for free for atleast half the time we were there and just kept getting in the way of our shots. Next time I'll just go to a rundown corner bar because atleast I'll get service. Not the place to play pool that's for sure.
Horrible place, the one at Adelaide and Oxford is much friendlier. Showed up with a group of 4, (3 of us were 18 I was 19. We go to reserve a pool table and the lady at the desk used some dumb excuse so she could call security over. He proceeds to card us all and tell us that we all have to be over 18 or accompanied by an adult or parent to be allowed in after 5 (it was 8:30.) So we show him our id, but one of our members forgot hers so we drove to her place to get it. We get back to palasad and he's their waiting for us, we show him our id and he spends at least 2 minutes looking at it, he then gets this smirk on his face and tells us that we have to be 19 or accompanied by an adult or parent to be there after 5. The girl at the counter proceeded to give him the meanest look ever. Horrible security, horrible and sneaky employees. I will NEVER go to this location again.
Computerized scoring and bowling system continuously make errors, cannot count on an accurate score. We had multiple issues and were moved to a new lane, which had a ball stuck halfway down the gutter and still had the same problems. Curtis from management refunded us our money and was very nice, but the experience still was not what we wanted.
Had plenty of fun, service was great!
We came for a break between hockey games and we’re served by Simon. He was pleasant, checked on us frequently and gave us all a good laugh! Will Definitely come back
Cait was our Awesome server tonight. She even explained the free laser tag games for May. We bowled, ate, played some arcade games and had a great night out with our son. He had a blast and we will be back again.
We have always loved coming to Palasad, especially for their calamari. They always had some of the best calamari! We are VERY disappointed that it has been taken off the menu and not been put back on. We have mentioned this more than once to our servers and they have all told us that they hear this often but management will not be putting it back on. We will continue to visit Palasad but every time we enter the restaurant, we are reminded that they don't listen to loyal customers.
Really cool place. We came here to eat. Service was good enough. Food was ok. A decent amount of activities to do. Cost can rack up if you're going with friends for a night out, budget maybe 50-100 depending on how much you plan to do if you wanna have a decent time here for a few hours. Would recommend for parties, birthdays, etc.
First time eating here after hearing good things (about the wings). Made a reservation for the patio and it was good and comfortable. My wife and myself had a pizza (crazy good from a wood oven). Our one son had the Soho Burger and raved about it (it looked delicious), and our other son had the wings. I was able to let him share it with me and they were really good. Huge jumbo wings but not the kind that are all breaded or fatty. Just big chicken wings sauced perfectly. Server was great attentive and friendly. Great evening and great meal.
My best description of Palasad South London is that it's one of a kind. On September 21st, they helped my fiancé pull off an unbelieveable surprise engagement. It was well planned and executed with the help of the Manager and staff. My fiance reported that they were very easy to work with from the planning to the event. Their help was invaluable in pulling off this unforgettable moment. I would definitely recommend them even I'd it's just to chill with friends or to celebrate a special moment. Thanks Palasad South! You made it work!
Really fun experience, but when I went to refill the games the staff was nowhere in sight. I can't leave my kid alone on our lane to go off and find missing people. Also could have used more signs explaining how the restaurant worked (apparently you can order from the lane??). Overall friendly staff but definitely some shortfalls.
The dining room is quite nice. I love their pizza oven, thin crust pizzas. It's rather loud here but the place does cater to kids.
Fun for everyone! Plus the food is great. This is a wonderful place to bring kids, teens or even adults there is truly something for everyone to do! From bowling, arcade games and even laser tag you are surely will not be disappointed!
Simon is amazing .. he is the best, sweetest and most efficient waiter ever
Palasad hosted our company Christmas party (50+ people) staff was attentive and food was very good. Overall a good experience
Service was amazing! Had the tacos, and they made them nice and spicy for me! Took a cheesecake home with me that was rich and delicious! Shout out to Cait my server, she was very attentive and just a sweetheart!
The Chief prepared the BEST chicken platter I have ever had at any restaurant...I’ll be coming to Palasad with my family and friends at least once a week or more. Our Server Allie is so awesome ..great servicer and cares for us!!!
Great service by our server Taylor, she made our evening night out more enjoyable, great food as well! She even knew the the exact time the raptors played tonight:) thanks Taylor!
Staff was super friendly, the environment was great. Only problem is that our lane got stuck a few times, and we didn't get any extra time added to make up for what was ultimately around 5-10 down time, which out of 60 minutes is significant. Other than that the experience was great
Food is the best. The variety of food is great always something different to try. Always a great time at palasad.Take the grandkids there and they always have a great time and never want to leave. The atmosphere is wonderful, very relaxed and comfortable when in palasad. The staff are very friendly and always helpful. They seem to go out of their way to make you feel at home there. The fun is never ending at palasad , there is so much to do. When you go you feel so at home you never want to leave and you always come back.
I've honestly only been here once and it was only for bowling. The staff are quick and professional, the facilities were clean and my group had a great time! I'll have to try their restaurant at some point. I'll definitely be back.
It has been a while since we were last here. The experiences is as good as we remembered. Plus there are new items on the menu and looking forward to trying some of them out. Will be back again.
Had staff Christmas party here. Very friendly. Food could have been a bit better. I was drinking martinis and they ran out of olives. They sent an employee across the street to the grocery store for more. Ended up being the wrong olives but the attempt was very much appreciated!
Charged me for 16 wings when i only purchased 8. Very expensive. Waitress didn't come by at all. friends wings had next to no sauce on it. Overall didn't taste very good.
Fantastic place for fun and stress free kids parties. Our host Holly was amazing with the kids and kept them busy. They enhaled the delicious pizza and had a blast at laser tag. Great group of staff
Great place! Went bowling for tonight and had a wonderful time! The only reason I gave 4 stars is because we had alot of technical issues with the bowling pins but other than that, staff is really friendly and helpful!
We had a business meeting at Palasad South and it was a great experience. Room was great for us and we used their AV equipment and that enabled to view our materials! I was a very productive meeting. Thank you to Tiff and the staff for great service and an amazing lunch!! We will be back!!
We had a staff outing and Meg was our server and she was amazing. Very attentive, helpful and very friendly. We had great food, bowling, games and laser quest. Some of my work party was from the UK and they enjoyed their time Thank you Palasad South and Thank you Meg
We had a wonderful few hours in the party room. The venue is clean and in good shape. Pool table was great fun. The food was, for me, surprisingly great for bowling alley food. We had pizza, salads, and what appeared to be homemade chips with dip. The pizza was good. Surprisingly good. But the afternoon was made perfect by our hostess. Great service from Hailey! Hailey was very attentive and quick to respond to all of our requests. Thank you Hailey.
Excellent service on a crazy busy week night. The food came out quick and tasted great. Sean our server was very attentive and friendly. Always enjoy the vibe, and fun.
The service was good, but they put items on our food we requested they didnt, and the pop was very flat. However the bowling was great and the atmosphere was fantastic, despite the long wait times.
Great social gathering spot! Their wings are great! Work party was great. Staff are attentive.
Booked a small group event for an adult birthday party, and from start to finish outstanding service from the staff of Palasad South. Had a group of about 20 adults and everyone had a great time. Food was delicious and the prebooking of a pool table and bowling by the hour worked out perfectly. Would definitely recommend and will likely return! :-)
Clean. Good food. Kids love it
Wow, what a great Christmas Party! They set our staff up in the Lebowski Room (private room w/ pool table) and provide great food & excellent service all night. Kathleen was a particularly warm & attentive host throughout the night; Coordinating with Ownership, explaining each course, kept the drinks flowing, and was very polite when explaining their covid mask policy (could have been a drag but she did not make it seem that way). I can't say enough about what a positive influence she was on our party's evening. I highly recommend Palasad South, the Lebowski Room, and Kathleen. Super fun, great atmosphere, and we shared plenty of laughs! Thank you!
Went for a birthday party with adult friends. The food and service was amazing. We all had a great time, talking, eating and drinking.
It was good. Haven't been there in a few years but mostly still the same. Kids had a good time bowling and video games.
Great place for a party, unfortunately I can't remember our server's be but she was fantastic. The food was great, we got a free room because of covid, everyone had a good time.
My friends and I had a fantastic evening when we were there awhile ago! Have been there twice and would definitely go back! Great food and games for everyone!
Wow, can you say a fabulous evening out... Along with my fellow friends and colleagues, we thoroughly enjoyed ourselves at the Palasad on this past Monday evening. Our server couldn’t do enough for us, the food was delicious, bowling a hoot as usual (my skill level is lacking! ????) And cocktails a treat. The best part of my experience was the laughs and riot of fun during laser tag, with the host with the most, Ali! His charisma, energy and go get ‘em vivacious attitude had us all revved up for a great game ahead. A+ job buddy. Thanks again for a blast! I will be sure to bring my nephews friends and family specifically to Palasad South soon, so they can share in the fun I had! Meghan :)
Booked our staff night out here last Friday for Forest of Flowers. We had such a great time! The staff are so friendly and accommodating! A special thank you for Nayef who was our host for the night! Thanks for making us feel so welcomed! Looking forward to visiting again soon! Jolene Rijnen and team at Forest of Flowers OXFORD
Lots of fun. Bowling, laser tag, pool, arcade, food, patio and nice staff
Great pizza and wings! Love getting the Groupons for Bowling and Laser Tag. Definitely not just for kids.
Food is good, and is a fun place to go out for an evening. Activities include Lazer tag, bowling, pool, ping pong and arcade games. Half price wings on Wednesday's are great, they are my favorite wings that I've had in the city.
Came here for a friends bday for food, drinks, bowling and pool! The food was awesome and our server Jillian was super attentive, speedy and friendly. Make sure to order the pickle pizza, you won’t regret it!
Hosted our daughters 7th birthday and it was a great experience. Our host Roberto was amazing with the kids. He was well organized and kept the girls engaged and having fun. 10/10 would recommend!
Lauren and Aliyah were fantastic, very attentive to our tables needs, super friendly, knowledgeable about the menu/beer selection and very charming. Would love to have them again!
We were looking for a nice family dinner out and found they offered “kids eat free” on Thursdays. They had a great deal where you can purchase game credits with your meal for a discounted price. The food was great, the portions generous and our server Cait was perfect, very friendly and attended to all our needs. We had a great time. ???? % we will come back!
Palasad South hosted my son's 5th birthday party on August 25, 2019. Our host, Adam K, greeted us as soon as we arrived and was extremely helpful setting everything up for us. He did an excellent job keeping 10, high energy children happy and well organized. Adam went out of his way to make sure my son had a great birthday party and was committed to making it a positive experience for parents. We were very pleased that we had a birthday party at Palasad and will definitely have another one there in the future.
This is a little late,,,, but we had a wonderful dinner not once but twice with Jessenia as our Server!! The food was hot and delicious and the service was awesome!! Jessenia was fun and very attentive! We look forward to seeing her again and trying out some new items on the menu! Highly recommend11
Always a great experience here! We had Emma for a party a while back and she was amazing! So attentive and friendly towards the kids! Love palasad and will be back!
Such a fun location! The food was delicious and served in a timely fashion. The facility was clean, despite being rather busy! Only reason for 4 stars is that a few of the arcade machines didn't work, and the bathroom needed some cleaning, but an all around fun time!
A group from work went last night to do some bowling and eating. From the onset of booking the lanes to ordering the food our experience was fantastic. Destin at the counter was so polite and patient with our group and Desiree our server was so efficient and friendly. Jay the night manager and Brandon the day manager made our experience entertaining and our stomachs full. Thank you to the staff at Palasad South. Will be returning ????????
Last week, I hosted a Christmas party for my colleagues at Palasad South. Gino was our server for the evening, and he was absolutely sensational. He went above and beyond to care for our large group, and was incredibly kind, attentive and efficient. Given that it was a Friday night leading up to Christmas, Palasad was very busy, however, Gino made sure that all our needs were meet and that wait times were always at a minimum when fulfilling any requests. We are very thankful to Gino for playing such a huge part in making our evening a success. Thank you to Palasad South for another wonderful experience!
Excellent. Had a private room for a group event. Servers Nayef and Ali were very attentive and always helpful. Easy to book and food, party platters superb. Would book here again for sure
Currently waiting to be served, been here for about a half hour and not a single person came by. This all after I already asked the bar if there was anyone serving the billboards tables and was told, "I'll send someone right over". There are 4 tables and only the closest to the bar has been served. Like I just want some nachos and shoot some pool.
Last night I came to Palasad with some friends to have some fun, and our experience was great! We went bowling, we went to the arcade, and of course we had to get some food. Our waitress/server Cait was amazing- she was so nice and friendly and recommended some great food and drinks, thank you Cait!
Great place for family fun! A little bit loud in bowling area (if you have children with sensory sensitivities, this may not work for them), and the bathroom sinks were too tall for our kids, but otherwise an amazing experience! The arcade was fun, the food was good and the party rooms look awesome!
This is a nice place to go and eat and do some bowling. The music vids are a bit much, but you tune em out. Have done karaoke too when my wife made me on a dare, was oddly fun !
Always love coming here for wing night as they have some of the best wings in the city. Ordering takeout during lockdown was, no surprise, just as delicious and awesome! Friendly, kind and helpful staff to assist getting the orders out of the kitchen on time and good quality!
The french fries were amazing!! So worth the calories :)
Alicia was great as a server, and Leah was attentive checking our covid docs at the door.
Went to Palasad for a team building event with work and had a blast. We bowled, played ping pong and had a trivia contest , facilitated by a Palasad staff. Everyone enjoyed it! A great way to unwind.
Excellent service and friendly staff who are always coming around to help. Modern renovated building with lots of bowling alleys, game rooms, arcade area, bar, vip booths/rooms, and a restaurant! The owner did a very good job and should be proud of his work! They created a place that has a good positive atmosphere and an enjoyable & fun place to spend your night with friends at. Food is good and prices are affordable!
Service was brutally slow, server was less than attentive and didn't really seem to care about our meal. Had to ask for our drinks multiple times. One of the friends I was with had her app come out about a minute or two before her main meal (the rest of our apps came out about 10-15 minutes before hers)
Frequent here one of my good friends. Enjoy the pool tables, bowling and food. Good staff and nice food. I haven't tried the arcade or bowling yet though.
Palasad is a large place, full of myriad things to do. Laser tag, bowling, arcade games, ping pong, pool...many fun nights are possible. A great venue for parties, too, from Weddings, to staff and birthday parties. The only problem is the service, which 9 times out of 10 is forgetful and neglectful. Better trained staff who put the customer in customer service would earn Palasad a 5 star rating.
Had my son's birthday party here. Kids had a blast. The workers assigned to the parties are friendly and great with the kids. The food and entertainment was excellent!
Pretty decent place. Nicer and more open than the Adelaide location. Different vibe and staff. Even though it's Palasad, feels like a competitor of the Adelaide location. (And it's winning) the bowling tables are kinda awkward though. 3 feet wide and shared with the group next to you. Food and drink isn't ideal.
This is a good party and event location if you are looking for this kind of venue. Bowling alleys, laser tag, private event rooms, very good staff and good catered food is available. It is quite noisy due to bowling alleys, so the noise will intrude on any event in a private room.
We had a great time and our waiter did an awesome job, but we had about 20 people in our party and he could have used some more help.
Great place for date night or to take tyke kids. They have bowling, ping pong, pool, a large arcade, laser tag, a bar area, restaurant / dining area, and even do kids birthday parties. Monday's are $2 bowling nights with 1/2 price pizza.. weds is all you can play for $9.99 and 1/2 price wings.. and kids bowl free all summer .. Tonight we had the pizza, tried 2 kinds, both great, thinner crust which we like, fresh ingredients, good flavour and came quick and hot. Service was fast, friendly and attentive but not overly so.
Bought gift cards for grandsons and got bonuses. Really happy with that.
We had our company Christmas party at Palasad South London last Friday night, and we had an absolute blast! We've held our company Christmas party there over the last 4 years or so, and have never had an issue. We had about 50 people out for the evening, and we played laser tag and bowling. The food was spectacular, and our two dedicated servers Mo & Kira were attentive and extremely awesome to work with! Will definitely be back again!
Was in for dinner tonight and had fantastic service from our server Kelly. The food was also super yummy!! Definitely will be back!
Had our 5yo’s birthday party here last weekend...we did laser tag and the kids loved it!! Georgia was our host and she was amazing! Outgoing and fun and the kids loved her and she took care of every last detail for us!! All I had to do was bring the cake! Will be coming back here for the other kids birthday parties that’s for sure!! #PalasadPlayTogether
Bowling experience was good but too loud. Service wasn’t that great. I don’t feel it’s fair to a larger group to share the area with just another smaller group. If we are required to put face masks on while bowling then sharing a small sitting area on a same table where food and drinks are getting mixed and other group is loud and having their fun time and while sitting we don’t wear masks so how that is any safer? We were literally maintaining good distance from other group while bowling than when sitting. Food was fine. We were a larger group and we had to squeeze into each other when other group arrived. How is that Physically distancing safe if taken that policy?
My boyfriend and i went for date night sunday july 7,2019, it was our very first time We seen a gentleman who looked to work there as many others were busy he ended up being the mangaer(jay) he was very nice and explained things very well. We did bowling we were just about out of time they added 5 more minutes so we could finish our game that was so nice! We then decided to have dinner there qent to the restaurant side and the manger(jay) came and talked to us asking how things were so far telling us about the food. We order the platter extra wings and half pulled pork, half chicken nachos and my oh my so amazing!! Our server was very helpful she even told us about the nachos, the cookie dessert is to die for and again the manager(jay) came back and asked how everything was! I would 100% recommend this place the price is a bit high but the food is worth it, the only thing i wish they had was maybe a date night package mayne you can bowl then pick out of a few items to eat. I can't wait to go back again!!
My son had a fantastic birthday at Palasad South. Our birthday party host was Peyton and she took care of everything so we could relax and have fun! The laser tag was a blast, food was great and the kids loved the arcade. Highly recommend this venue for a fun birthday party. #PalasadPlayTogether
Awful experience, food was sub par and overpriced. Shots came in tiny shot glasses that were hardly an ounce. Half the bowling lanes were broken down. Our lane was broken and took two employees and a mechanic to "fix" and even after the fix it was still broken. In order to get in, get a meal and play a single round of bowling it took 4 hours. Will not be going back to palasads again. Wait staff was courteous.
It was a great experience, we decided to make a day outing and we ate at the restaurant. Lots of food options, deals to get a game card with your food purchase and free pop refills was a big plus. We had the tower of onion rings that were seasoned and cooked perfectly and the jalapeno aioli was delicious. Our server Maggie was great and very friendly! We bowled and the lanes were kept clean and entertaining with video monitors at the end of the ally. Kids were very happy and each alley had the kids ramp for the little ones so didn't have to go find one like at other places Arcade was alot of fun, the kids wanted to try everything and they won enough tickets for some prizes which of course kids loved! We had an issue with some tickets not going into the card balance but after speaking with the friendly and very personable manager he quickly fixed it for us. Management is doing a great job here! It was a fun day!
Cait our server was amazing. Made great recommendations. Food and service were amazing.
Monday night biwling has a good price, but food is waaaaaaaay too epensive. $7 for over cooked large fries. $12 plus tax for an order of perogies (6 total) I could get two orders of perogies at Swiss Chalet for less (14 total). Went bowling with a friend, asked someone for a server so we could get food to eat while we played. He haned us a menu and anfter 1 hour, 45 minutes we had to hunt down a server ourselves. Waited almost an hour for the food only to send it back because it was over cooked. If anything, go for the bowling during the week during the days. Stay away from the place Thursday-Sunday in the evenings unless you like kids running around and screaming like maniacs
Went here for my girlfriend's birthday. Was awesome atmosphere. Service was quite good. Taylor and Mackenzie hooked us up proper!
Meal type
Bowling, laser tag, pool, and arcade. Everything you need for a fun time. Love Wednesday for half price wings. Some of the better pizza in London. Fun place, but bowling has gotten so expensive, I’ll only play if someone else pays or if it’s a promotional price.
SIMON was ****ING omg amazing
Great food, fantastic staff, went to several events here in the past and has been superb every time. I like the big screens and that cool sports ticker board. With Laser Quest closing up as far as I am aware this is the only laser tag arena left in town. The arena has two levels and is a pretty good size compared to other laser tag arenas I have played at across the province.
Fun time bowling and playing arcade games. Food is ok, but very expensive. Friendly staff, but we had some issues with our Lane and couldn't get help.
Other
Always great service and food! Boneless chicken wings were yummy and the fries and gravy rocked! Our waitress Cait was awesome and friendly! Try the garlic aioli with pepper it's such a great dip!
Awesome place, lots of fun stuff to do! Just be careful of double or over charging. Laser tag was reasonably priced, pool and pong and bowling and the arcade were super! Amazing food also!
Took the grand kids bowling. Staff was very pleasant. Enjoyed a pizza and a beer while the kids spent time in the arcade. A great way to spend the afternoon.
Had our daughters birthday party at Palasad south and our server was Lauranne and she was absolutely amazing!!! Can not express how attentive and friendly and helpful Lauranne was!!! Highly would recommend booking a birthday party at this location!!
Our group of grade 8 students came in today. We had a party for grade 8 grad. Nick was our server. He was extremely attentive and friendly. We had a great time. Thank you. I would highly recommend this place for a year end trip. Thank you again Nick for your great service of 40 grade 8 grad students. Not an easy task, but you made it look easy.
Been going to this location for years and have always enjoyed myself. I had taken a group of people out from work and we found ourselves a horrible time. The staff managed to keep serving a very intoxicated man because he seemed to be buddies with bandanna server. This man had sat at our table and started stealing our beer, yet it wasn't till half an hour later and a few more drinks in him the man came back to our table and threatened to kill us with his guns. We had no luck getting the waiting staff to remove him from the table and the result there was a confrontation resulting in our party of 6 being made to leave. NOT A SAFE/FAMILY PLACE AFTER DARK. Inexperienced staff and managers who do not care, and it is too bad.
Been many times, arrived afternoon on a Monday took 45 mins for someone to ask if we wanted a drink. Waited 40 mins for pizza and when kids went to play laser tag after we bowled they could play 1 game but had to wait for 2 groups to play the other game. I was fed up and we left. Difficult to find someone to ask anything
We always have a blast at this location! Kids were so excited to see tacos on the new kids menu!! Our waitress Cait was amazing. This is our 3rd time having her and she always takes great care of us! See you next time.
Just left Palasad South. BIG shout out to Morgan. You were absolutely amazing. Tip well EARNED and DESERVED. Thank you for a fantastic dining experience.
Our son had his 10th bday party here, deluxe laser tag pkg. #Ryerson was an amazing host. 15/10, he went above and beyond with a personalized bday card. The food was delicious, and the kids had a blast! They make it so easy and the pricing was great. Definitely will recommend.
We purchased a Groupon for laser tag and a medium pizza. Pizza was delicious, staff were quick and very pleasant. Laser tag was a lot of fun! Defintaly will go back!
Who could resist the smell of sweaty kids while being packed into an overcrowded area with the soothing sounds of arcade games blaring in the background. It's a special kind of potpourri really, 10/10.
Loved it and our children loved it as well
The Staff really are AMAZING and friendly. Problems with the lane and a mix up with our food were addressed immediately (food was great, by the way!), and staff were super kind to our kids. We've always had great service at South location and we'll definitely be back! Thank you!
Wing night - fantastic. They have Anderson's on tap which made it even that much more enjoyable. Nice atmosphere and tons to do. I think that you legitimately could spend about 6 hours here and do something different each hour.
We always have a great time when we visit palasad south! We spent a couple hours over in the restaurant, Matteo was our server. He was so friendly and professional ! We were seated at the same time “rush” was seated in his section and he didn’t miss a beat ! The staff we interacted with on the bowling side were also very friendly and attentive ! 5/5 always ! Thanks everyone for a great night :)
Brought our 10 year old and friends for a laser tag birthday. Easiest kids party ever! 2 rounds of laser tag, great pizza and 45 minutes in the arcade. Zack was an awesome host!
Awesome place where you can play, eat and drink. For all ages,good prices and specials. Good for groups private saloon nice food and drinks. Don't skip the pizza is absolutely fantastic!
Went there tonight and had a great night!! Always love coming , the food is great and bowling was amazing thanks for another fun night again . Will be back forsure!!!
Don't go to the restaurant on half price wing night. The bowling area was busy and of course lots of wings were being ordered. I've never had to wait longer for food in my life. The wings were large when they eventually came though, and they didn't end up charging us for our appitizers.
Planned a small 20 person pre-Christmas party. Service by Nayef was awesome! He kept our partys Glasses full and was there for our group when we needed anything. Food & Bev was great as well! We did a "Family/Buffett" style. Nice to actually see a London establishment have there Local Labatt Brands on Tap!!
Went to the palasad with a group of friends and the food was terrible. We ordered appetizers. Nachos tasted like they used cheese slices and the toppings were poor, cheese on the Mexican fries was barely melted and fries were cold, Kraft singles never tasted so good... The pita chips for the spinach dip were rock hard and dark brown from sitting in the fryer. I’m not usually one to complain about price but $16 for 8 “jumbo” wings with barely any meat is fairly absurd. What an absolute delight to pay for this.
Cait was our server for the second time in a row That I showed up with a group of supported people who asked lots of questions and took there time to decide and all needed separate checques and we were treated like we were VIP’s!! She went out of her way to accommodate us and make everyone happy!! Thanks so much!! 5 stars for this trip AND last trip!! We will be back!
This is a great place to hang out on a Saturday night. The servers are friendly. I gave 5 stars although we waited a long time to get a server to take our order. They seemed unprepared for the crowd that was there. I went for a surprise engagement. I would definitely recommend this location because I've been there several times when the servers were much more easy to reach.
Meal type
Came here for the first time just to shoot some pool. No one greeted us when we came in. Not a big deal really. Paid for our table and started to play. At least 5 different servers walked past us numerous times. Not one stopped to take drink or food orders. My husband went up to the bar to ask for menus and was told someone would be right over. No one showed. We paid for our table for an hour and left after 30 minutes.
We had our rehearsal dinner at Palasad in one of the group rooms with about 40 people. Tiffany was absolutely wonderful to deal with! She knew the answer to every question, and was so organized, making the process really easy! The food was delicious, and our party host, Aaron, was super attentive and quick! Would highly recommend, and would go back for sure!!
Wednesday half price pizza and drinks…..perfect midweek outing. Sean was our excellent server. Pizza delicious as always, half price bottled wine, added a nice crisp Caesar salad. Attention to making sure everyone is showing proof of vaccine. Was a perfect dinner out.
This place keeps getting better. Bowling, restaurant, pool, arcades, now ping pong. So much to do, decent food, well stocked bar and lots of space to host big staff parties as well.
My family and I go to this location ALL THE TIME. Great place for bowling, arcades, wings, ping pong, and laser tag. Staff are very friendly and helpful and all make sure you get the best deal or bang for your buck. I would recommend this place for family outings, dates, or just a place to go hang out with friends to watch the game. Groupon usually has deals for laser tag and pizza too!!
My husband and I go to Palasad South for our date nights all the time and always have the best food and service! Our server Lauren was amazing, I would highly recommend checking it out! :)
Had my daughters party there and was super impressed. Ella our hostess was amazing, she was very pleasant, attentive and was on top of all our needs.
We recently had my son’s 6th birthday at Palasad South and we had a wonderful time. Our party hostess Lindsay was wonderful and kept the party very organized. The pizza was really good too, a lot of places for some reason make the worst pizzas for kids parties, but the pizza at Palasad South was so delicious. We will definitely do another party here. Thanks Lindsay and Palasad South!
Fun fun fun! Lots to do. Family, friends, couples and every age can find something fun to do from bowling too pool to eating some food :)
I had a blast here for a date night. I haven't been to this location since 2010 and they've added a bar. We had the nachos and they were good.
Not a cheap night out but loads of fun
Just had our 5 year old's birthday at Palasad South. Great venue for laser tag, good pizza and entertainment. Hailey was our host and she did a fantastic job looking after the kids (7 boys and 1 girl) and keeping them on schedule! Would definitely come back since she mentioned there is a kids karaoke party that you can schedule. Can't say enough good things.
Dinner
Place was good. Service however is lacking, we called service down to our bowling area, no one ever came. We waited for a few of our friends to show up and the waiters accused us for planning to steal food? I don't know what that was about smh
Great place for drinks and fun. Just be sure to ask how long to book your lane(s) for as when your time runs out you go to the bottom of the waiting list and lose your lane.
Great atmosphere. Friendly staff. Bowling was expensive...over 50 bucks for 2 games, 2 adults and a child. Arcade was good. Lots of games to choose from. Nachos and cheese were okay.
Dine in
Well laid out establishment with astoundingly appealing appetizers. Drink selection was above par, especially the White Russians. Servers were highly attentive & the laser tag arena was incredibly fun. Sublime place for bowling, overall 10/10 would recommend
Great way to spend a birthday night! Great music - some old school, some new. Loved the set up for the bowling alleys- comfie sofa and chairs. Great food and service (thank you Simon!). Laser tag, pool tables, arcade. Had a fun night!
Waitress did not give promotion for half priced wings. Also charged for 3 pitchers when only 2 were ordered. Be sure to check you're receipts as they try to steal from their customers. Not worth the hassle for marginal food. Won't be going back.
My family of four came in for my son's bday lunch. The food was awesome, very well prepared and presented. Our server Simon was VERY informative and helpful when ordering our meals. He presented himself with a smile on his face and it was a delight have him serve us!!! Will definitely be back again!! :)
Went for laser tag with kids. It was a pleasant surprise. Bowling, laser tag, arcades, ping pong tables, pool tables, and restaurant... All under one roof. If parents wanted to wait while kids play, they can certainly grab a bite such as jerk chicken nachos, or pan pizza while watching some sports on big screen TV.
A good selection of activities, games and atmospheres keeps this place interesting each time we visit. While some staff seem fairly new and inexperienced there are enough adept at their jobs and willing to make accommodations to outweigh any inconvenience.
Dine in
This Palasad location is my favourite by far! The staff are very friendly. Great atmosphere, this location is perfect for hosting events both small or more corporate.
Food was amazing! Bowled 3 games with my coworkers and even though we were cut short on our third game due to the place closing for the night, I would come back again! They also offer more than just bowling so it's great if you have a party with some people who dont like it.
I was recently in June 5th 2019 for wing night, I was im the restaurant area, me and my husband come often and have had the pleasure of being waited by a woman named Desiree. She is absolutely lovely, quick with service, wonderful recommendations and manners. Will definitely be continuing our time with Palasad! Amazing wings by the way
Had an appointment for my son at Victoria hospital, accidentally stumbled upon this place and was so glad we did. (We’re from out of town). Great place for the kids to eat, delicious food, and fast service. We had such a great waitress. I was struggling with my two boys ages 3 and 18 months by myself and the waitress came over and helped me. The only reason I’m not giving this place 5 stars is they seemed understaffed and the waitress who was helping me was also running the bar at one point. This was a Friday afternoon so maybe they didn’t expect it to be busy, but I felt bad for her. She was very good at her job, but seemed over worked. Otherwise, it was a great experience !! Will definitely be back
We planned my Dad's 80th birthday at this location and I wouldn't hesitate to hold another event here. Katryna was so helpful throughout the entire planning process from the location at the venue to food selection. I appreciated all of her help and quick responses to my questions. The day of the event went very smoothly. Our designated waitress was wonderful and efficient. The manager even stopped by to ensure everything was going smoothly. The food was delicious and came out very quickly! A big thanks to everyone at Palasad's for making this a memorable occasion for my family and friends!
Nice clean place, service was helpful and fast. Nice games room. I'll be back again.
We were lucky enough to have our company Christmas gathering here last night it was an excellent time. The food was fantastic and hit the spot just right. Our server Morgan took excellent care of us and always had the best attitude to deal with our rowdy group. I hope we go back next year and are lucky enough to have her again.
Had company Christmas party here. Great food and a great change for the event. Sure beats the normal sit and chat parties. It was nice to see everyone more relaxed having so much fun.
We had a birthday party hosted by Adam and he was fantastic!! Didn't have to lift a finger and the kids had a great time with lazer tag, pizza and the arcade.
Came in on a Monday which is the cheap night for bowling, there was a birthday party when we got there but they still had an alley available. Later on a friend joined so we got more bowling, there was a graduation going on and there was still no problem getting an alley. For being a group of obnoxious young adults the staff is extremely tolerant and friendly. Definitely will be coming back here.
Very unpleasant experience, We were kicked out of the bowling lanes after an hour for a party even though there were still lanes available and I saw a response to a complaint that they do not make reservations. Same thing happened on the pools tables then a waitress took my drink and when went up to explain what happened I was treated like I was trying to steal a drink. Debating if I’ll ever go back.
Great pizza and wings! Love getting the Groupons for Bowling and Laser Tag. Definitely not just for kids.
We took our 5 year old here to enjoy some arcade games before and after we had a meal together. The arcade was a lot of fun and had a great selection of games. They were newer looking too which was nice. The atmosphere was great. We sat in the lounge area across from the ping pong tables. It felt so private for being so open and the chairs were really comfortable. The food was excellent. I highly recommend the beer and cheddar dip with the soft pretzels. Also, the manager on duty was lovely and made a point to run food to every table himself to check in with the customers. I thought that was great.
Been to this place several times, most recently March 2020 for a friend’s birthday. We ate at the restaurant first. There is a standard menu there with multiple pizza options, burgers, pasta, wings, and standard appetizers and drinks. The price point is reasonable, with my burger and pop coming to $25 after tax and tip. Our server was very good (Jennessia). All the orders came correctly, and the food was very good. I had the hick fried chicken burger with french fries, and it was very good. My friends had pizza and tacos, and everyone said their food was great. The server even helped us move plates and cutlery to the bowling area for cake afterwards - and this was after we had already paid - I was impressed. The bowling was fun and without any major hiccups. Everybody had a good time. There were lots of balls to go around and no rowdy customers (though we were there on a Sunday night). The place was clean and well maintained. Music was a perfect volume. The bathrooms were clean and well stocked. There is an Arcade there as well, and laser tag, but we didn’t use it this time. A great experience all-around. We will definitely return.
This restaurant is great.Good pizza.Definitely recommend to any one out there wanting to have some F-U-N!The bowling is awesome and high tech(compared) and the arcade is stoked with worthwhile games and prizes.????????From ???? ping-pong to lazertag this wonderful eatery has it all! *Edited:the laser tag is amazing with 2 floors and a bunch of “obstacles “
We brought our youth group to Palasad last night, every staff member was incredibly accommodating - Patricia, Hayden, Carissa and Ashley especially. Our service was great and our overall experience was a blast!! Thanks Palasad, this is our favourite tradition.
Had a great time playing laser tag with my family.
I love it here! Best service and entertainment around!
#palasadplaytogether Cait was fantastic! Thanks for great food, great service and lots of fun for the boys!
Dine in
Excellent food, and even better customer service. Our server was Nick and he was on top of everything from the moment we arrived. He was efficient, kind, and thorough. Jay was the manager on duty and he took time to make rounds in the bowling area to check in which was very nice! It’s been years since we’ve been to Palasad and after having a negative experience many years ago, it’s great to see that new management has taken time to make a fun place even better. We will definitely be making the drive across town to come back for future events, and we’ll be sure to request Nick and Jay when we do!
Went to Palasad tonight and our server, Kelly, was absolutely amazing! She made our visit very enjoyable and we are definitely going back!
Our server, Shannon, was bubbly and polite. She went above and beyond, thus creating a memorable experience for our group. She deserves a raise and some recognition from their management team!! Way to go, Shannon!
I won an "instant party" for me and seven friends, and was able to use it on Tuesday night. Didn't know that they have a contest that night, but we were all pleasantly surprised when we came out with a free laser tag game and a Pabst beer coozie! We had a cousin from Holland with us and the gentleman running the event gave her a free Canada toque! Had a fantastic night, great facility and definitely will be going back.
This post has been a while coming, but better late than never! I want to send a huge shout out to Palasad South London for their amazing help with my husband's surprise party last month. Sean and Taylor were our servers and they did a TREMENDOUS job, especially since people were moving around, ordering different drinks... I was amazed how great of a job they did and how well they kept track of people. They also kept things running smoothly for me and kept checking in on me to see if there was anything needed! Behind the scenes, Tiffany helped me plan everything - the room, the food and everything in between! She was a freaking life saver and was such a pleasure to deal with! If anyone ever needs a room to host a party, I 110% recommend Palasad South! Thank you so so so much everybody for making my husband's birthday an amazing and memorable one!! #palasadplaytogether (Also - I've been quite a few other times just for lunch or for the laser tag, and it's been great! Especially the laser tag! The bowling is nice, too, I love how they can serve you at the lanes! I don't have a bad thing to really say about the place!)
Had yet another unpleasant experience at Palasad South ... Food in actually quite good however the service is still horrible. Mind you, the service is slightly better than let say 5 years ago yet still bad. Waitresses never smile even when greeting! Waitresses are unpleasant, they appear distracted and in rush. How are your tips??? Here is a clear example for you: bus girls/boys are more customer friendly than waitresses consistently ...
We spent our Halloween night at Palasad and everything was fun and safe. Zack, our server did a fantastic job of coordinating all our activities. Dividers are up at the bowling lanes, masks are worn during laser tag and arcades. It was a great night and all COVID regulations are in place kudos to the staff at Palasad south!
I was dissapointed with my experience. The food wasn't the greatest for what you pay for and the service was what you'd expect from a bowling restaurant. The chairs and booths were not wiped properly and nothing looked clean. The same person who handled our food also handled our bowling shoes. The glass and poles had fingerprints all over them and the bowling balls were noticeably sticky and dirty. It would be a cool hang-out place if it were more sanitary and the service was better. I would not recommend going here.
Went to South Palasad’s for pizza on Monday night for my pandemic birthday celebration. Alternate booths were used and staff and people were well spaced. Felt safe with their cleaning team in action. Our server, Myles, was very friendly and we enjoyed chatting with him. Yummy thin crusted pizza! Of course will go again. Will try patio next time when it is not raining!
Service
We hosted an awards celebration here for our company yesterday. The food was great, the room met our needs perfectly but the service provided by Nick was exceptional! He was friendly, attentive and extremely responsive to our needs. We look forward to out next opportunity to visit Palasad South.
What a great place......so much to do! We played laser tag, arcade and bowling and loved all 3. We had a groupon for pizza and it was also good. It had a very nice layout as well. Loved that you could watch bowling while waiting for our food. Will go back if we are in the area
I attended our annual Staff and Board of Directors celebration at Palasad South, this week. The renovations are fabulous, the food was fantastic and the customer service was impeccable. Ali hosted our party's 1st ever game of Laser Tag and I was truly impressed with Ali's professionalism, clear directions and articulate abilities. It was refreshing to see such confidence, courtesy and personable nature in such a young man. Thank you for adding to our very fun evening Ali.
Went to Palasad for the first time and it was fantastic! I got the 90210 burger and omg, it was DELISH! Our server Ali was absolutely amazing, so sweet and attentive! I can't wait to go back!!!!
Good bowling and laser quest is fun to play with friends. The service was good and they made it easy for us to move our bill from the table over to the bowling alley. We had no issues changing servers and made them very aware of how we wanted our first server to collect her well deserved tip. All these transitions made it easier for us to just enjoy the night.
Had a work event there. Recommend.
We had Lauren as a server this evening and she was fantastic! We didn’t have to wait and she practically read our minds! Awesome service we will be back for sure!
Wow!! We had a blast playing pool and visiting with friends. The highlight of the night was having Taylor G. as our server in the dining room. As a former restaurant manager and trainer, I have extremely high standards for employees; Taylor exceeded all of our expectations throughout the night, from her greeting, to efficient service and personable, humourous banter. She was readily available for refills and checking our food, and cleared dishes quickly. She made an excellent recommendation for a guest we brought for dinner. We will absolutely request Taylor for our next visit!
We had an awesome time bowling, arcades and dinner, our server Alicia was professional, and great with our kids, service was fast and food was scrumptious. We will be back for sure.
Dividers up between each bowling lane now to keep things safe. Private rooms if you have a family event. Food is super good and staff was very friendly /helpful.
Lauren was excellent! Very helpful and presented many options for entertainment. Food is amazing here. I was not expecting it to be this good.
Great experience! Food was amazing. Bowling and amusements very well distanced. Definitely will visit again.
Went for my child's birthday party. Service was exceptional. We had our own private party concierge that took care of everything from the moment we walked in to the moment we left. She kept the kids engaged and all activities moving along. Will definitely be going back.
Been here a few times with groups and other couples and it’s normally pretty good at least food wise in the dining section. They also have some pretty cool drink options (fishbowl & shot roulette) which are fun and awesome with a group. But went recently with a small group outside the dinning experience & had a pretty sad laser tag. Sales girl complaining about other customers at the counter, and guy explaining how it works inside made it pretty obvious he would rather be anywhere else- also barely spoke loud enough to hear anything. That wasn’t the terrible part though (hey everyone has bad days and it’s minimum wage so what can you expect)- they also overcharged me and manager sketchily didn’t want to give me refund by credit card. “Oh it’ll take too long here’s the cash”. But I paid by credit and normally refunds by card don’t take that long anywhere else? Took the cash and left only to realize they gave me the wrong change. Just go downtown, way better experience and much more professional honestly. Update: they did give me coupons to be used to free games after emailing them about it. I still wouldn’t recommend it for laser tag but I do have to applaud them for attempting to fix the situation.
Another great party! Paladad makes parties super easy, efficient, affordable, and FUN! Jake was a fantastic host! Thanks again Palasad. Highly recommend!
Always a great time here! From ping pong to bowling to laser tag, there's fun for the whole family! Not to mention awesome staff and great food! Party planning done easy too!
Call first to see if they are hosting a private party before you go. Our once every couple of months date night was ruined because of large parties taking over the majority of the venue. They cannot host large parties and keep other Guests happy at the same time. Service and Quality suffered immensely. Drinks were slow, food was cold and slow and we couldn't play a game of pool because the parties had prepaid for ALL of the pool tables for hours.......but used them to sit on and NOT actually play pool. They should have left a table or two for the general public. We spoke to the Manager and were made to feel that walk in guests are not as important as their large parties. We left feeling annoyed and unwelcome. #datenightfail #lessonlearned
Had excellent service by our waitress Aaliyah. Very friendly and polite. She was knowledgeable about the menu and shared her favorites so we tried them. In the end we had a great dinner and will be back soon.
Too many people and the food tasted weird and was quite expensive for basic food. The music was too loud and the service was quite slow. I saw waiters waiting in the middle of the way just talking ignoring your presence when you want to get by. The laser tag gun didnt work well and the vest was very uncomfortable. The arcade games kept having bugs and it would say i had no playing tickets when i went to swipe it but when i checked the balance i still had 50.
The food is great, and the staff are wonderful. My issue is the cost to play here. Bowling is pricey but ever since they took out the arcade games that used coins, the cost to play tripled, and there are hardly any games left, especially for little ones. Makes it hard to justify visiting with the family.
Been here multiple times, and came here for a Grade 8 grad party most recently. Great service and food, love the laser tag and bowling as well. It was so cool going around in a suit from grad in the laser tag. Felt like James Bond or something in there. Overall, great place. Would go here anytime to hang out!
Had to be 15 to 20 people working, with no one at the to front to greet people or seat for the restaurant. Get it together....not everything can be blamed on Covid....u might just need to evaluate your performance
Huge space, good bowling, a bit on the pricey side but not too bad. Wish the waiters would come around the bowling area to clean up more often.
Bought gift cards for grandsons and got bonuses. Really happy with that.
Long wait time to be greeted /seated, even though I had a reservation. Went on a Wednesday night, they have half price wings and unlimited activities for $10. Food was good, they be a lot of gourmet items on the menu in addition to pub grub. The guns for laser tag are kind of finicky, mine didn't work half the time. But all things considered, I would definitely go again.
Worst service ever! We went to get food and play pool. No server came to ask us what we wanted. I asked for a server and I was told they were too busy. Then after 40 minutes someone came with water and a menu and then no one returned again to actually take our order. We finished the game and left. If they were busy I would understand but more then 3 new groups were assisted during our game.
Ever since we went on lock down last year I have not been out to eat anywhere, I cooked every day. I was craving wings so bad so me and my friend went 2 weeks ago They seen I was nervous so the waitress gave us a seat far from other people, it is was nice that she was helping me feel comfortable. The food was amazing as always, and the staff was amazing as well. Thank you for helping me feel comfortable in going out to your restaurant to finally eat some good wings again.
Staff is really helpful. Bowling area and seating is great for for kids to burn off some energy. Arcade is pretty well laid out to allow kids to play around without chasing them. Laser tag arena is pretty impressive for it being one of multiple activities in this facility. Good beer selection, food is average. Pizza is best choice.
I had my husband's 60th surprise party at your location today and I am very impressed with the service that we had. It all started with talking with Tiffany to set up exactly want we wanted and needed. I can't say enough about our server Taylor C. She was very perfessional and talked with everyone as she knew them forever. It was like she was part of the family. Thanks Taylor for all your hard work today. Kim Bowes
This was my first time at Palasad. I had planned a birthday hangout for my husband! We enjoyed playing Lazer Tag which is only available at the south outlet. We ordered some pizzas and being a vegetarian, the staff was kind enough to make changes and provide us the pizza! Overall a great experience and a nice place to hangout, spend some time playing games!
Had a great and much-needed night out with some friends recently. The food was delicious! 5 stars to our server, Lauren, who took great care of our table even while the place was very busy!
Great Service and Fun Experience. We had a birthday party for two people and reserved two lanes, pre-ordered pizza and deep fried munchies. This was a popular time but staff made it work. Parking was tight but eventually we found spots. Washrooms were clean and staff helped us with the machines. I recommend the Palasad.
First time being there, I was ultra impressed. Staff super friendly and helpful. Everything is so well layed out and decorated to give you that exciting vibe. Prices were shockingly very reasonable. Will definitely be back with the family again!
Had a fantastic time. Went bowling with my 2 yr old and it was her first time. She loved it. Then we hit the arcade after having some pizza. Food was great and quick. We spoke to Tiffany before going and she made it super easy for us. She was so friendly and easy to work with. Would recommend calling her before you go. Kudos to the friendly staff. Server during bowling was also very friendly (forget name).
We recently had my daughter's birthday party here. I have to say it was extremely well organized. Our host Jake was so great with all the kids! He kept things running really well and kept it flowing. My daughter had a great time for her first 'friends' party. Thank you Palasad and Jake for making this such a great memory for her!
Great place to have fun and really good Pizza. Bowling is good for adults, for kids they might need to get small balls. Overall fun place to visit and parties.
I went to my husband's work Christmas party and we were placed in a hall way between the kitchen and public bathrooms. The food was ok and the server was very nice but they forgot to bring out the veggie platter for the vegan that was with us. I would not recommend this place for the money they changed for the food.
Meal type
Food was ok, service was pretty good. Mid day and the music was so loud we had to yell. Generally fun
Great time at Palasad South tonight with my team as part of our annual fun event. Hayden and Jay took great care of us with awesome service. We had a blast playing laser tag and pool. Great facility and service. Highly recommend.
We just finished an 8th birthday party and it was hosted by Ryerson. What a treat! This guy is top notch. The kids loved him, he took care of us while keeping the kids entertained (taught the kids the Cha-Cha). We would definitely have another party at Palasad again. Thanks Ryerson!
Palasad hosted our Byron Mites Year End Party! IT WAS AMAZING!!!!!! CAIT (our server) WAS AMAZING!!!! She made sure all the kids were having fun, and accounted for as they moved from area to area. She made sure they had water. She made sure they were allowed pop before she offered it to them. She made sure they were fed, had ketchup, the adults were fed, laser tag was on time, arcade cards were handed out, etc etc. She was always checking on us to ensure we had everything we needed. She lowered the music so the coach could speak and be heard while present his awards. She boxed up all our food nicely and labelled it!!! Once again, you guys succeeded in making all kids and adults happy. Palasad is my "GO TO" for having indoor fun! We will definitely come again and request CAIT as our server!
Usually not one to complain about customer service, and I've enjoyed all my previous visits to this place of business. But tonight, was a different story. Staff were unaware of ongoing promotions, were indifferent to our questions and comments, and were just generally unpleasant to the point where I felt we were inconveniencing them for using their services. The entertainment facilites are second to none in the south end of the city, but it's experiences like these where I would not hesitate to take my business elsewhere.
The food was great and my son says he loved the Lazer tag and bowling. Getting around was a little confusing, but over all, we all had a great time!
A double-edged sword, here. Went with friends, waited 3 hours for a lane for a foursome. Was told it was our fault that we didn't hear the call for us, but then found out they hadn't because of a power issue with half the lanes. Went for a work function, food and all was great. Maybe they got rid of the management that were such jerks?
Went to play pool... Wayyyyy overpriced. 22$/hour for a table. 30$ for 16 wings.. 15$ for a stella..????.. Check out hustler if you just want to play pool and have some drinks.
Great place with really good food. We went back tonight and again great food with excellent service Thanks Lauren !!
It had been a while since my wife and I had been to Palisade. Their coupon and their participation in the St. Pauls Food Bank brought us back for dinner recently. My wife and I have rarely been so impressed with a professional in the service industry as when we were served by Matteo. This guy just knows what to say and do to make our experience fantastic. My wife can be very specific about her food and always has some substitutions or special prep needs. Matteo made her feel like the only customer in his world and got her order perfect. So many restaurants have forgotten the individual experience in favor of volume and turn over. Matteo should hold a doctorate in service - he is truly a professional. Went back a week later because of Matteo - we were equally impressed with our service from Meg - again personal service and care - again a doctorate is in order. There must be something happening right with management at the London South Palisade. Finding, retaining and fostering two people such as Matteo and Meg is rare. WE APPRECIATE YOU GUYS - see you soon.
My family and i went to this palasad about a month ago and it was great then we call to make a reservation today and the guy on the phone was very rude to my mom, and my mom doesn't make reservations on the computer because she barely knows how to use a computer, and the guy wouldn't make a reservation over the phone for the elderly when that's how we made it a month ago... never going here again if that's how the staff is going to talk to the elderly. Discrimination.
Great experience with party planner Halley. My son celebrated his 9th birthday at palasad and she was very well organized and kept the kids entertained!
I just had a great talk with Brendan, manager at Palasad London, South, and he was amazing to deal with. He was more than willing to work with some tight restrictions our large group needed to meet. I never would have thought it would have been an enjoyable phone call, but Palasad has done great job at promoting him to management. He answered every question, of many questions, with professionalism and charisma.
This place is very clean with very good people. The meal was amazing. I would go back again. They have laser tag, bowling and more. We were there for a wedding reception but because of knee surgery I could not participate in these very interesting activities.
Our server Cait was awesome - provided great menu suggestions (food was delicious) and responded well to our kids! Fabulous outing at Palasad South!!
I meant to write this review yesterday but didnt get around to it. Just wanted to say how much of an amazing time me and my friends had yesterday!! Laserr tag especially was the best I have ever experienced thanks to your HILARIOUS laser Marshall Ali!! Overall amazing and will be coming back often!!! Looking forward to Ali's jokes!!!
Great experience as always. Family of 4 on wing night was $44 before tip and played some arcade cards we received at an event. Highly recommended!
Sarah 4th is why we come back. Best server that place has ever had. Somebody in charge over there give her a big fat raise because she’s a champion for you guys!!!
Always a great time here as a couple or as a family. They have great wood oven pizza and a great fun games arcade. We've enjoyed the laser tag here as well. I've also attended for a work Christmas party which has offered a great evening of entertainment and did. I highly suggest this business!
I was in last Wed night i believe the 18th, we were celebrating my boys birthday, it was super busy and we waited a long time for food but our server Desiree was great, she was super nice, and quick with the drinks kept us in good spirits during the wait. The food was worth the wait as always. She made sure we enjoyed our night and thats the experience we appreciate and look for when out spending our hard earned money! Will be back weekly!!
I strongly recommend Palasad South for any person looking for a fun and accessible space to host an event! The entire Staff was incredibly accommodating for our groups accessibility needs and went above and beyond serving our group. I was blown away by Tiffany's customer service and could not be more thankful for her hard work and kindness in making this event possible and for working around our complex accessibility needs. In addition, our server Morgan could not of been more helpful and kind. It was an absolute pleasure to organize this event with the Palasad South staff and I will most definitely be returning!
The kids and I came in recently to eat and go bowling. Our server Nick was the man. he let us know about all of the deals going on and saved me a few bucks with the arcade card - food bundle. The food was super tasty, he recommended the garlic chicken pizza and it did not disappoint one bit! we did have a few problems with our bowling lane but every time something happened Nick and Sean were there to fix it right away, and they even gave us a few extra minutes to make up for the problems. the kids in the arcade were super helpful (since I dont know the first thing about all those games). it is kind of rare to see employees that truly care about customers the way these people do. The kids and I will certainly be back in the future.
Lots to do - bowling, ok, birthday party facilities, arcade, etc. Lots of food options that are fairly topical for this sort of establishment. A good place to take the family on a rainy day. It can get fairly expensive, fairly quickly, though.
I had my 47th birthday party in a private billiards room at Palasad South. From the bookings with Ruth and Tiffany to the service by Shawn(Sean) not sure on his spelling, everything was absolutely fantastic. The food platter was excellent. The room was amazing.
Palasad South hosted us for our Christmas Party (100+ people) this year and the event was great! It was a simple process to book and plan the event with staff. Once we arrived staff were ready for us and very accomodating. We had a great time and the staff of Palasad were to thank! Thank you Tiffany, Lauren, Allicia, Myles, Bri, Laurenanne and Emma! You were all great to work with. Great food and entertainment.
Usually great but far too busy. Serving staff couldn't even give proper service. Guy at from desk was so amazing even though he was super busy! I changed my 3 stars to 5 Stars. Management reached out after seeing the review.
The wood fired pizza was delicious!
Patricia provided fantastic service! She was quick, polite and attentive ! The food was delicious, overall great experience
We attended the Palasad for a staff party and both Hayden & Aliyah did an excellent job. They were always available to take drink orders from attendee's and make certain things were running smoothly. Asked what time we wanted the food available and it was delivered promptly on time. As always the selection and quality of the pizzas, wings, snack platters and nacho bar were amazing. Communicated clearly with respect to when our games and bowling lanes were available. Assisted in a professional manner when one of our guests experienced a medical issue. Great job. We will definitely book another party at the Palasad and hopefully Hayden & Aliyah will be working. #Playtogether
We had an awesome time. We went around two thirty, it wasn't packed. From the front service to the food service, was amazing! Very friendly, kept checking on us and making sure we were ok. Very sweet and understanding our server was. The bowling screen needs an update, but we still hade lots of fun and thw food for was great!
We hosted 25 people for a team building event. Palasad did an amazing job. Food (Buffett) was excellent, laser tag, bowling was awesome. Staff were very attentive to the groups needs. Will return for sure.
We had a fabulous experience on family day. So much fun! Ali Hammond took fantastic care of all our needs
It makes sense that the main attraction of Palasad is bowling and games, but their food is their best-kept secret. So good! My husband and I love eating here and have turned several of our friends onto the restaurant. We've also been ordering takeout during the pandemic, and the staff---as usual---has gotten our order ready quickly and the food is the same great quality as always. The wait & kitchen staff are always kind and friendly. It's a wonderful local business that I'm happy to support, especially given their recent charity efforts during this pandemic! It'll be nice to return whenever it is safe to do so.
Came here for my gfs daughter's birthday. The staff kept the children occupied and happy. Good food. Only 4 stars cause they had us in a room with another bday party. Which I found kind of uncomfortable.
The burgers are so good! We also had the pesto chicken and tomato pizza, it was awesome! Our bowling lane glitched numerous times, but the staff was very helpful and sorted it out in a jiffy.
Always a great time at Palasad South. Well managed Covid protocols. Server Lauren was great. Best burgers anywhere. Friendly helpful staff, very attentive. If your bowling and need a reset or something they are right there in a second to get you going again. Excellent family fun go to spot.
The server Cait & pizza cook Shawn are 5 star employees, should both get promoted! Beautiful service/food. Love Palasad as always & can’t wait to come back!
Service
A Great spot for a Family or Friends fun night out!! Our waitress was amazing a shout out to "Kathleen" tracked all the orders well and I didn't end up with extra food and drinks on my tab at the end of the night like they used to in the past. Someone turned the place around!!! Good job!!
Great value. Great fun. Did over 2 hours of bowling with kids, adults and seniors. Server super attentive. Looking forward to visiting again and trying the laser tag and arcade.
My daughter and her friends had a fantastic time at her 15th birthday party! Some of her friends have food allergies and the staff worked closely with us to ensure that it was a worry-free experience when it came to the food. Our server, Nayef, was outstanding, and went above and beyond!! I would highly recommend Palasad South, and would return for another party!
Been here a few times, but never for a work Christmas party. We were greeted by Desiree, our waitress who was absolutely fabulous to our entire group of people, very professional and helpful. (I was never without anything I needed) Food was great as always, bowling, pool and arcades were so much fun! We will be back!!
I cannot state how many times my wife and I have been to Palasad and every single time they do not disappoint. Even through covid and all these restrictions, regardless of if we order takeout or sit at their new outdoor patio, my wife and I always have a great experience. The food is always amazing, the service and staff are always exceptional. The atmosphere and cleanliness of the restaurant and the recreation areas is always top notch. I personally love the nachos, but their pizza is definitely one of the best in the city. If you have the opportunity to go here, do it! It's an exceptional place to eat, get together with friends and have an amazing night. I would give a 10 star review if I could.
Sarah 4th went above and beyond to make our 3 year old feel so special on his birthday. She was attentive, kind and polite. With a server like her we will definitely be coming back!
We were here for a couple of birthdays, Taylor G was our server and she was super flexible, friendly,a made sure we had a great time! We had so much fun!! Taylor was prompt and very professional answering all of our questions. Thanks for making our night so memorable!
We have our retiree Christmas get together at the Palsad every year. It is a great place for this event. We have stone-oven pizza, cooked to perfection, along with wings on the menu. It is a fun gathering for catching up and lots of conversation. The management is always helpful in getting us organized and the staff do a wonderful job taking care of the group. It is a busy, noisy, fun event.
We love this Palasad location so much. It's the best spot for a date night - so much so that we had our wedding reception there too. We had so many people tell us it was the most fun wedding they'd ever been to and we totally agree. Their food is amazing, staff are so helpful and great and the activities are all super fun as well! We recently celebrated our first anniversary there too and will likely make it a yearly tradition ❤️
Had my son’s 11th birthday party here, everything was very organized, and our host Jessa was super helpful, she was in charge and made it very easy for us, the kids had a lot of fun
Great food and great atmosphere! Our waitress Cait was lovely and attentive. Really recommend this place!
Went for early dinner with my girlfriend. Ordered pizza and wings. Service was quick and food was fantastic. No complaints. Only thing I would change is a better in house hot sauce for the wings. Possibly Habenaro or ghost pepper would be amazing.
We went for dinner (didn't feel like cooking!) Simon was our server and was FANTASTIC! So personable and helpful. Simon...you ROCK! Oh, yes...and the wings were fantastic too.
Me and 3 friends went out for the first time in over a year. Everything was safe and fun. Great time. Great service.
Good food and so many activities. Everything is reasonably priced and they adhere to covid protocols.
I have been going to Palasad for almost 15 yrs. They had the best chicken wings in town. As I said HAD. The chicken wings there are now just your avg chicken wing. Prices have gone up quality has gone down. They are small and saucless. I asked the waitress about the wings and was told they have a new supplier. So it is a sad day for me because my love affair with the wings has come to crashing end.
My wife and I are regulars in the restaurant. We enjoy the ambiance, we like the food, we appreciate being made to feel welcome, but most of all we applaud the staff. Great service, and while we get that from almost everyone, on my last visit, Kelly looked after the table. We really appreciate her warm welcome, the prompt service, the regular followup during the meal, and the genuine interest in us. She wanted to be sure we enjoyed the experience. Thanks Kelly. Oh, and a menu recommendation? The McKillop soft taco with fried jalapenos and sweet potato fries on the side. If the carrot cheese cake was still available life would be perfect.
Enjoyed the food. Bowling was fun but could use a bit more seating and much video content wasn't always appropriate for younger viewers. Enjoyed my time with friends though and really liked the bowling character puns.
I go to Palasad regularly and I can honestly say that Alley and Meg are wonderful servers. The manager, Jay, is always checking to make sure everything is great. Thank you, Alley, Meg and Jay!
Amazing service took first place in laser tag with my daughter! 11900 points. We ate the waiter was amazing. We played games was very fun they actually changed it all up since we've been there they had the virtual reality last time I like how they changed it up.
Great friggin food man! Wife and I had a late night chillin at palasad while waiting for her drunk friends at a party. We killed some time at this great establishment. Would be cooler if there was more seating on the lanes as when we showed up a huge group was sitting in our spot so we had to stand. That sucked. But the pierogies and the artichoke dip was to die for.
Took the family for lunch and bowling. Found the food wasn't very good. The biggest disappointment was when we went to go bowling. It seems they changed their rates from renting a lane to now charging each player. So for a family of 6 was going to be $108 for an hour of bowling. Will never be returning.
Went this past sunday for some patio drinks and snacks!! Our server Cait, was wonderful! Super attentive and helpful with finding something my friend could eat that wouldn't affect her allergies. Cait and the kitchen went through the menu thoroughly and marked off things she couldn't have and things that could be modified. It was a great lunch there. Can't wait to come back for the patio and the nachos!
Love coming here! Always so much fun, the atmosphere is great, the staff is lovely. I had a surprise birthday party for my husband here with about 25 of our close friends and the staff bent over backwards making sure everything was perfect. Laura (our server) was AMAZING. We all left there extremely happy. Thanks so much Palasad we’ll be coming back!
Food, Fun, Games and Awesome memories at one place. Must try B-with-B (Bowling with Beer).
To elaborate on my 5 star review... The food is always stellar! The wings are a staple and I make a visit whenever I can to grab some. Lemon Pepper and Medium are my fav. We also have done a couple of corporate olympics and they do an outstanding job of making it a fun, team building experience. Highly recommend.
lots of fun, dinner comes with arcade cards for the kids for a few games which is a fun way to end the night
The waitresses serving tables were wonderful and trying to please us as much as possible. They were terribly understaffed and who ever the owners are need to figure this out because I’ve never been so frustrated with service in my life. The girl working the bowling alley was sprinting around with a smile on her face but I had an empty beer for a majority of the time. We waited 15+ minutes for anyone to see us because they were scrambling around trying to do other party group related things. Cons: - Little kids were sitting in our bowling lanes - party groups had 3+ servers we had none and when they visited us they complained they had to go help the party groups. -Waited 40+ minutes to get a bowling lane (wasn’t the problem because we just got food to kill it... we were warned) for only 40 minutes of bowling time which was ruined by the kids sitting in our lane. They also threw balls down our lane previously so we started with less pins then we were supposed to. I talked to the people to get this fixed and they said they would reset it to no avail ( wasted 1/4 of our time there for no reason at all). Conclusion: If you do not have kids/have a party to go to/have more patience then Jesus Christ himself do not go here. The guys at the front desk are terrible and the servers are ran into the ground but do the best they can with a bajillion people to serve outside of the party’s.
We had our work function there and I have to say the best part ( it was all good mind you) was Lazer tag. Ali who was running it was very sociable, energetic and he made you just want to get in on the fun. He explained everything to our group and just had that personality that makes people want to have fun.
Love getting our wings on tuesdays! Always get great service esp from Sean!
We had a great time service and alley great
Just came from a booking for a birthday and retirement party. Marty took very good care of us and all the staff were excellent. Food was great and well priced for the whole thing. Thanks again Marty.
Came in for a Christmas party, and overall it was an okay experience. The food was fine, and we had a good time bowling, but our dedicated bartender was hard to find to get drinks or pay our bills, which was frustrating.
My friends and I often enjoy the pizza at the South Palasad. Last Wednesday our server was Desiree. She was a delight. Friendly, smart and very attentive. Thank you Desiree !
Great service from our waiter. The kitchen did deliver my food after my family’s order due to a mixup but he did everything possible to make us happy. Also great bowling!
Mixed Green salad was very good, the blue cheese dressing is nice, though it could use more blue cheese! A bit wet for me. The wings though... I couldn't even take a photo because there was quite literally no time before my hands were just covered in sauce - fantastic wings cooked excellently, no pink meat, no bones ready to break if you pulled a wing apart. Truly spectacular. Pulled this 4 star salad into a 5 star review. Staff were kind, though my coffee was only filled once and I had to ask for that - in their defence they were extremely busy. Awesome half priced wings Wednesday!
Best time ever! The service was great,food was very delicious and yummy! We had to go as a big group with my friends for bowling and laser tag which was the best experience ever ,Thanks to Hilarious Ali in laser tag who made it very fun and joyful experience after a long shift at work! I will definitely ask for him next time ... Thx Ali
Fun games and food. Billiard/pool, bowling, arcades and even laser tag! Food is the usual fast food stuff, pretty greasy but comes fast. Service is good and staff are courteous and nice.
Showed up to the South location last Saturday Night unannounced with 7 kids looking for a couple games of laser tag and a couple pizzas courtesy of Groupon! Luckily we were given one of the tables in the birthday lounge as nothing was going on at that time of night...6pmish!! Kids had a great time and the pizza was awesome! Didn't nickel and dime us and Taylor, our host, was fantastic! Went the extra mile! Ask for Taylor, she is awesome!
Staff were super nice, onion rings are fab...but the pizza was a total let down. Had the let it snow...absolutely flavourless, crust did not live up to wood fired. It wasn't awful, but I can't say I'll order pizza if I go back.
Listen... Doesn't matter if it is a day out with the kids, night with friends, or an office Christmas party, this place typically seems to hit the mark. Staff is generally good, food is decent (couple menu flops), activities are all top shelf. While there are good deals to taken advantage of, standard price for bowling and food is pretty steep. The place is always packed, but price is what keeps Palasad out of 5 star territory.
We planned an event at Palasad with our son's minor hockey team (11 & 12 years old) and it was AMAZING. They were so easy to work with, food was excellent and more importantly, they took great care of the kids! We heard nothing but positive things from both children and parents! Would highly recommend Palasad South.
We had our 6 year olds birthday party here. The party coordinator did a great job of keeping the kids engaged and having fun. The prices are reasonable and the kids had a great time. Best of all we didn't have to clean up!
I had my son's birthday party here one time. It was pretty good given that we were a group of about 25 people. The kids enjoyed the games. It did get chaotic for a bit at the bowling, due to being short staffed or something, but the manager handled it well. I selected food from the shareable menu for our guests and though it says on the menu how many people it would feed, it really was not enough. We had to order extra pizzas to make up for lack of quantity. Had I known, I would've just paid for double the portions and save myself the embarrassment and having to order while the kitchen is busy.
Went for appetizers last night. Cait, our server was great! Very friendly and let us know all the specials. Lots to do - including bowling, arcade, billiards, ping pong, laser tag, etc. Caters to everyone - kids, adults, date night, sports teams, corporate gatherings, and more. Definitely recommend for a fun night out.
Went for dinner and bowling for my Moms bday staff was super friendly. Everyone enjoyed their meals then bowling which was fun. I was a little put off by a couple of people doing a partially nude photo shoot in one of the party rooms on the pool table right by our bowling lanes... I'm sure they rented the room and I wouldn't normally care but my young niece and nephew were with us so super inappropriate thing to be doing in public. I mentioned something to one of the servers and she went and closed the door.. Worked out good for all parties and enjoyed the night out with the family!!
I was at Palasad this past Saturday the 19th to celebrate my dads retirement. There was about 20 of us we had a private room and it was awesome. We had one worker who was designated for just our room Taylor G. Was excellent. She was always around to grab our drinks and she served each and everyone their food because of the times we live in now she did it for us. She had her mask on the whole time and food was delicious.!!!!
Came on a Sunday afternoon with a fairly big party and our server Matteo was absolutely a gem. If you’re ever at Palasad south, ask for Matteo! He’s one of the best servers I’ve had in a long time! Highly recommend the food as well, portions are HUGE!