One star is even being generous. I went there yesterday with a group of people which included my mom who was not bowling. My mom was under the impression that is was okay if she wore her shoes if she was not on the floor bowling. She was approached by a woman working the canteen and was spoken to with no respect, my mom could not hear very well and the woman proceeded to mock my mother and belittle her within a minute of being there. The woman then went to the front desk to complain about us. When I then walked up to the front desk to turn in my shoes for another size the woman walked away. And an older lady at the front clearly didn't care about my complaint about her staff, she carelessly said "I'll talk to her." Then throughout bowling the woman who yelled at my mom walked to where we were sitting to see if my mom put her shoes back on (she didn't) plus other non-bowlers were wearing Street shoes and she never yelled at them. The worker continued to watch us, especially me, for the entire hour we were there. Once I noticed she was staring me down, I began to stare right back at her. And she got mad every time we took pictures in the bowling alley.. it was a birthday of course we're taking pictures. Just like everyone else was! On my way out I even caught her looking at me again and on video. I will no longer be spending my money here, instead I will be going where the staff treat customers with respect and don't have a problem with the coloured.