Reviews of Kingpin Bowlounge & Boston Pizza (Bowling Alley)

425 Bingemans Centre Dr, Kitchener, ON N2B 3X7, Canada

Average Rating:

DESCRIPTION

We offer you the opinions of people who bought the services and products of Kingpin Bowlounge & Boston Pizza (Bowling Alley) near Cambridge (Canada).

Currently this business gets a score of 4 over 5 and the score was based on 127 reviews.

You may have noticed that its rating is really good, and it is founded on a very large number of scores, so we may be pretty sure that the rating is very reliable. If people have bothered to leave their score when they've done well with the business, is that it works.

As you know, we don't usually stop to place evaluations when these are positive and we usually do it only if we've had a problem or incidence...

This Bowling Alley belongs to the category of Bowling alley.

Where is Kingpin Bowlounge & Boston Pizza?

REVIEWS OF Kingpin Bowlounge & Boston Pizza IN Cambridge

Jason Knowlton

Very disappointed the manager on Sat July 18th or so we booked a party for 10 of us. The girl said go sit down together and wait then the manager marched us back up stairs but let the mother and child stay seated waiting which is good. He marched us up and down 4 times before seating us. Then he would not wear his mask while seating us with the servers. The servers were great but this guy yelled and had a attitude to customers and his staff. I forgot to call Boston Pizza and complain! Now I will!

Sabrina Zettell

Super busy, good place to grab a bite and play some bowling. Very family friendly

Tom Glanville

Good fun for food, beer and bowling.

My Simpsons Museum

Always great atmosphere and food!

Akshaya Badhe

It's fun here!

Breanna U

Wonderful place

Sandra Helwig

Went too Boston pizza did not know jt was in same building. Greg lunch with old friends! But to noisy next to bowling alley@

Anastasia Uspenskaya

Shirish Kota

Tyler O'Donovan

Bola Ilesanmi

Great entertainment. Something for everyone in the family. Great service

john house

Bowling and a bar! What more do you want

Gautam Singh

The Boston Pizza that is connected to the lounge has great food and good service. Great for birthday parties ????

Ashley Aultman

Adriana Ruz

Great food

Mark Exotic Wings

Great

Kasia Devlin

Best dinner/fun night in a long time. A dog friendly patio which allowed us to enjoy the evening with our puppy. Manager Michael really made us feel like valued customers, service was fun fast and food was delicious (need a vegan option) our server Donald was a hoot! Bowling was great, clean large area for the whole family enjoy, will be back!

William Santo

Fun bowling and good service. Food is also tasty.

Jason Copeland

Eric Oosenbrug

Although my friend reserved an alley, they did not have bowling shoes he could wear. His size is 12, and all they had was 8.5 or 15! Useless. It was his birthday. We went to the arcade next door, also disappointing. True story.

Justin Caldwell

Huge and loud. Easy access to beer and food.

Boyee Lit

Really bad service.

Mahima Ann

Fun place to hangout with friends! Vibe and decor is just beautiful.. I wish it wasn't so far from the city.

Shane McFadden

David Moylan

micheal oshos

Nice game center

ALI ALAMEER

For kids, ask for kids bowling area, it's more fun ????

Raphael Mendonça

Leonardo Lucena

Alex Szlavik

Hamed Noori

Deadman

Came here last night with my family. It was my brothers birthday so we just came from a late dinner party. We got to bowling just prior to midnight (it closes at 1am) they told me they close down cash at 11:45PM and stop accepting new people because they dont want to serve new guest food and drinks cause they want to close the kitchen. I asked if we could just have one round, we wont order food or drinks. Just have a fun quick game and be out asap. They said there was nothing they could do. I came here with my family to have a little birthday fun and this is the service I got? Even tho I called in advance and ASKED IF MIDNIGHT WAS OK! At least post somewhere that you don't accept new guest past 11:45PM instead of advertising you CLOSE AT 1AM!

Briana R

Fun place to go, big area, good food

Jon Stieglitz

Great place to bowl. Play per game or by the hour. After 6 PM it is unreasonably expensive. Before 6 was reasonable.

Danielle Ripsman

Raveena Lokur

Kevin Yaschyshyn

Was awesome the best Boston pizza I've had since the one in Dauphin Mb closed.. warning though you can hit a pretty monumental tab in a few hours mid day afternoon but it's ten pin with a fully licensed bar and one of the best Boston pizza's in the country

Kerith Fielding

Emma Smith

Shad L

Did a group booking for bowling and food and it was outstanding. Food came when it was supposed to and it was great tasting and filling! Service was amazing and we all had a great time bowling!

John Frenchtoast

They ripped us off 50$

Amardeep Maan

Nice clean family fun

Nishant Balasubramanian

Kate Simon-Hendel

Great space for a fun night out!

Matt Smith

Bowling is seriously overpriced here. You will have a better experience at any of the other local alleys. They also don't have any specials on bowling and the restaurant is pretty sad. Spend your money elsewhere

Renée Brooks

Overpays over platelet overpaid nothing great

Jordy Meijering

jazzy Nicks

Not really a kid friendly bowling place (balls are too heavy and the kids cant lift them) but its great for adults.

Steve Mcgill

Lots of fun

Sasa Misic

Excellent place to take the family, bowling beers and food. Could it get better?

Vicky Brar

Lizzy Kemka

Such a fun night out

Anthony Pickett

Joe Leies

jason petrie

Nickolas Locher

A group of friends and I went bowling here. When we got to the bowling desk, they asked how many lanes we wanted (we said 2 because we had a large group) and how long we wanted to play for and we decided on 2 hours. So they split the bill, we all payed, and went to play. About an hour later, the game tells both lanes that we have 10 minutes left, so we went to figure out why it wasn’t set for 2 hours. They said that they split the 2 hours between the two lanes so that each lane played for 1 hour each. This is NOT what we asked for, and when asking why we weren’t told that it would be done that way, they just informed us that that’s how the system works. We asked to speak to the manager and upon explaining why, the staff laughed at us. Worst experience at a bowling alley ever. My friends and I will NOT be returning. It would have been as easy as to clarify to us before paying that they would split the 2 hours between lanes. Instead I thought I paid for 2 hours, was not worth the money for only 1 hour. Lack of communication and lack of respect when talking about the issue to the staff.

Rob Scott

Great place to take your kids. The lanes automatically raise and lower bumpers to help the kids out and not annoy the grownups. The video game area is a little hectic, but offers the $20 ALL YOU CAN PLAY for 2 hrs card, which is thoroughly good. You don't get to claim any tickets to try to win prizes, but that doesn't matter anyway.

Shona Sam

Had a wonderful time here, awesome place for family and friends. Staff was exceptionally good and polite.

Ahmed Shamli

many alternatives for the kids

Farley Jiang

Eric W

Lane was constantly breaking down

Mike Hutchinson

Great bowling alley with boston pizza, massive tvs, and bar.

Jhon Aguirre

Perry Benoit

The place rocks had a blast

Kayla Eby

The Service is the worst I've seen in a long time. It's a decent little place, although I swear some of the lanes are tilted. The atmosphere is that of fun but have fun getting a drink. We went for a birthday party this past weekend and I could not believe how terrible the service was. Do not go there hungry and do not expect drink service. Go to the bar if you want a drink but mind you this is also a slow service even with no customers around. Was not impressed. Ended up cancelling my beer after waiting more than 30 minutes and even going up to the bar to get it myself where I was told by the server she would bring it momentarily, she did come back and forth to our table but not with my beer. It's possible we may bowl here in the future but unlikely. The staff really needs to up the service or management needs to give them some type of incentive. Disappointing. Mind you this review is not after a 1 time experience, this is the service we get every time we've visited.

Christian Olmedo

Decent location, fun for families.

Shubham kumar

The bowling machine's are super slow. Took more than 15 mins of the total time to set the pins. The service was good but super disappointed at the machines. Hence the two stars.

Daniel Valdes

Fun place, just a bit pricey.

JDM HARJIII

Worst bowling place I’ve ever been to the aisle was broken and didn’t work properly

Natalie de Vries

Really nice place. Comfortable lounge atmosphere. Would definitely bowl here again.

Smella tk

Jimmy P

Great place always enjoy my time here. The atmosphere is nice.

Jen Dunn

Service was great and friendly. Fun atmosphere

Pete star

Gary Viveiros

$63 for an hour of bowling and 3 shoe rentals. 1 of us a child of 6 years old. The most ignorant prick working behind the counter. Needless to say I refused to pay that. Absolutely ridiculous! Will never see a nickel of my money again.

Paul Leggio

Supriya Vangipuram

Honestly if I could give 0 stars I would. There was an issue regarding lane booking that staff didn't clarify, and when my friends and I took it up with the rest of the staff they laughed at us. That's pretty rude and any other management would immediately fire staff for LAUGHING in their faces let alone the whole booking issue that they refused to clarify. 0/10 was not impressed, and I'm not down to go bowling there ever again.

Darek Durlak

The place is awesome atmosphere, food is decent for what it is but horrible service. You better be prepared to walk up to the bar staff and order your drinks on your own. We come here often as the kids like the bowling and service is never good. Today we had to wait 20 min to get into the lane that we had reserved and paid for with a group that lingered in our lane while 10 other lanes were open. I had to go and suggest to the staff that they should put us in another lane and then while several servers stood and chatted my wife and I started bussing our own table. Then our food arrived and was placed in the dirty table and when I walked over to the group of waitresses to ask for someone just to wipe the table I was given “we will get there as soon as we can” with attitude. The pizza that was dropped off was wrong and when the manager finally arrived after 10 min of making me wait on top of everything so far, he said “I will take care of the pizza for you”. At this stage I was so upset that I couldn’t even bowl and for all this I got a free incorrectly made pizza. I’m contacting head office tomorrow!

Luke Ingham

This is the 3rd year in a row we have come here for a family bowling experience. Absolutely no oil on these lanes at all. I bowl regularly and throw a lot of curl on my ball. With no oil on the lanes this is impossible!! Terrible experience for bowling every year now. Will not be coming back for a 4th embarrassing experience!! This place must just cater to people who do not bowl at all!!

Michael D

Great place, easy access, lots of parking, great combination of Boston Pizza and Bowling. The place was clean and staff were very nice. Highly recommend for a night out.

Shyamala Ram

Very nice place. Lots of fun

Can yücel

Ashutosh Pandita

Nice bowling alleys.

Michael Graham

Great place for a furmeet ;-)

Jason Machado

Great atmosphere with a Boston Pizza located within the same space. Clean and modern. Good place for a night out.

Joel Font

Excellent place to share in family, play games and excellent environment. People delivers a great service. ????% recommended.

Cameron Waite

Super fun for the family

Kanwar Vickram singh

A good number of bowling lanes. Good for a group

Kevin Maltby

Fun bowling with tasty food from Boston Pizza. Great combo.

HARERAM SHAH

Mike Talley

This is a great fun place to have a team outing with my co-workers. Food was good! The bowling was fun. Always a good time.

J Wilson

Good service but could have been a little quicker off the start. Been many time and I'll be back again

Paramjit Singh

Matthew Nielsen

Food was great, good service friendly staff and the bowling was fun.

Adam Belsher

Jsc Construction

Greats day and fun tossing with great ppl and great service . Thanks to all #CanadianCornhole # TeamAirMail

Donald Totzke

Michelle Graham

Fantastic service was great atmosphere was fabulous overall a great time had by all

Kaleigh Mason

I liked the layout.

Erin Croley

Great spot for some fun bowling and big restaurant beside which is nice to go to afterwards.

Dan Wood

Delicious great lanes.

Aloka A

Literally the only arcade and fun place to hangout in the area.

Hrishikesh Yadav

The lounge is a great place to bowl and their servers are super friendly and accommodate all your requests! We had a wonderful experience You should definitely go a have fun with you friends bowling here! Enjoy

Nathan Garrett

Lots of pin setting malfunctions, electronic system very dated.

K. Marc Adams

Pricey and our waitress was awful. Could have sold a lot more had she actually paid attention. Oh well, their loss

Nathan Saccon

The bowling lanes are awesome. You get food and drink service as you bowl, which is great for when you are with a group of friends. Gets pricy pretty quickly, but the staff is friendly, and food is high quality, so it is worth it. Atmosphere is fun, and time will fly while you're there.

Robert Graham

Fun place to get fed and compete if that is your thing.

Ana Ramirez-Cruz

Mark Capone

Fun but kinda pricy atmosphere.

Alex “Akorn” Korn

that was a great time with the wife

Trevor Ruston

Mitchel Nicholson

Very fun bowling, expensive.

Îñťeřñeţ Bouncer

Excellent staff when open an running. Good place to be after this covid scare

Ryan Carter

Alison Clarke

Super fun place for a night out.

Michael Brown

Fantastic experience!

Sophia Gryshchenko

Jordis Keith

Best place in town!!!! You can eat while your bowling and the servers are very quick and nice. The bowling is reasonably priced. They have something that you roll you ball down for younger children to bowl. Good for ages 4-60.

Mohammad Alzaeem

Nice place for late bowling. But some lanes take too long to reload and waste so much time until it's fixed by the staff.

aliya jutt

Awesome place,great atmosphere here !!lovely place love to go there again n again bt its expensive ????????????

meghan joy

Good party place. If you’re a smaller group though, you won’t get great service. I asked for the bumper guards to be up for my kid and they didn’t do it. I asked for a minute with the menu and they never came back. Another time, our lane was not working properly. We asked for help and no one ever came to help and the place was dead. That same day, not a single waitress asked if I wanted a drink or offered me a menu. They all stood being the bar talking. They were only serving two tables that night and we were the only people on the lanes...

Heidi Hanna

Fun we watched Raptors NBA here good family environment!

Severin Kouemo

Monique Paquette

I have had work functions here that were AMAZING. So much fun, good food, etc. I decided to throw a friend's birthday party here though and while we had fun bowling ...the service was horrible. It says to arrive 15 mins early when booking online so we did (6:45), then they told us we couldn't be served until 7...okay. They eventually told us our lane number we walk down, lanes aren't turned on (also food from the last group was all over the floor). I go back up, and the same lady refuses to acknowledge me so another (really nice and sweet younger gentleman) gets us sorted out. No one comes to ask us about drinks or food so 2 people in the group go wait by the bar. 15-20 minutes, no one helps them (granted it was one girl at the bar alone so we were trying to be patient). Eventually I go over and politely ask for drinks and she is super nice and says she'll get someone to us ASAP. They bring drinks 10 minutes later, don't ask about food, I have to ask 3 times for a menu at our lane and no one else gets asked their drink order. We order appetizers and after 40 minutes I ask how long they'll be because our bowling session is almost up (we had an hour and a half booked). She says another 30 minutes or more. When we got the food I will say it was delicious however the lack of service made me never want to book an event here again. I paid almost 200 dollars to rent out 2 lanes ...a little acknolgement or at least apology if there was a lack of staff would have been nice. I understand there were 2-3 large groups there (ours included of 15) but I booked over a week in advance and I feel it's to be expected that a Saturday night would be busy and maybe warrant more staff.

Joseph Papania

Shreyas Salve

????

megha rathore

Tim Ryeland

Lots of fun, we will be returning soon

Larissa Beadman

Eric Sherlock

Ron Friesen

Jan Wichanski

Kingpin is a ton of fun and if you come just for bowling I'd give it a 5 star review. However, if you come for bowling and drinks/food, then I give a 3 star review as the service is pretty slow most of the time. Overall though, I would highly recommend coming here for lots of fun.

Tee B

Love it. One star off because the length of the skirts the girls wear at the Boston Pizza part are completely inappropriate and that is definitely off-putting, considering it's a family establishment

Rahman Qureshi

Atmosphere is fun, and the staff is friendly. The food is a little too greasy though.

Firefly

Schenell Chin

The food at Boston pizza is reasonably priced and the bowling has good. Only issue is our game kept freezing. Other than that awesome.

Courtney B

Severely understaffed. Atmosphere is nice but service is painfully slow.

Letitia C

We booked 2 lanes on a Saturday night. There was no turn around time between the groups before us and us. So when the other group ran late and then left a huge mess we had to wait for staff to clean up (after we had to go and find them to clean it!) which started our time quite a bit later than booked. They were woefully understaffed. 1 server at the bar for all the lanes on our side. And if there was a problem with the lanes someone had to run to the front door (quite a hike) to get someone to deal with it. They never answered the service call button. Also our one lane kept needing to be reset which took time from our bowling time. We still had a great time but all these little things could have been fixed to make it outstanding!

Bernard Badjari

Easy to book reservation online. The bowling itself is fun with several lanes available, though they frequently require assistance to reset pins. Plenty of drinks and food available thanks to Boston Pizza operating out of this location. Service in general could be a bit more attentive, but is decent. Perfect for dates or group events.

David Giacomazzi

Lots of fun. A little over priced for an hour of bowling in my opinion.

Brad Manning

Great time big location lots of lanes nice staff

Alistair Barfoot

Leo Garcia

Great place to have fun. Very nicely decorated, lot's of tables to dine in and very nice patio. They have huge and awesome screens above the bowling lanes. Food service is a bit slow and bowling lanes is not properly waxed though.

Camo FPV Reviews

Amazing atmosphere, they have a bit of everything

Greg Ward

Great space! Good bowling and service was good too!

Stan Marco

Great Atmosphere and friendly meeting space with attentive staff. Ideal for families and groups. Excellent place to watch sports or take your date. Food next door at Boston Pizza suffers and although reasonably priced pastas are usually over cooked and often cold. Pizza and wings are your best bet. Draft Beer is often flat but the concept is fantastic and is a busy and fun place to visit any night

Angie Harmer

Lots of fun. Great for big groups or just a couple people. Really nice having boston pizza attached

Abdullah Abir

Great place if you want to spend see quality time with friends. Don't order the nachos. ????

Chris Cenedese

Love the online reservation. Easy place to have fun. A Boston Pizza mixed in with some bowling, can not go wrong. Server was awesome and very considerate. Environment was busy but expected for a place like this. Will be back for more fun soon!

Sarah F.

So fun! Server was great we had a great time and were looked after while we were there. Would definitely go again.

Alexis Mills

Tony Marshall

Eduardo Peixe

It's a nice place. I believe I'm old to be in a place like this. I think it's too loud, where we have to yell all the time, if you talk no-one will understand what you're talking. Despite the fact that I am old, this is a great place. Nice food, great selection of beer, amazing place to have kids free to run.

Lori South

Great place to bring the family for a fun night of bowling. And make sure to enjoy Boston Pizza great menu and lovely patio. Patio has entertainment Thursday evening during the summer. It's very noisy if the patio is closed...as the sounds of bowling balls are very loud. We enjoyed our meals inside due to rain..and left right away. Bring ear plugs!!????

Sailan Mahendran

Nice

Adriel Jr.

We were 7 people in total: 4 adults and 3 children (1 was 3 years old and was not going to play). They told us that we needed 2 lanes because the maximum was 6. Yes, that's right, because of a toddler that was not going to play we had to pay almost twice. Each of the lanes broke for almost 10 minutes and we got no compensation for that. To make things worse, the shoes ($6 each) were not comfortable and hurt my toes. Not happy for $120 spent.

Juan Alfaro

Fun place for families

Liams_Limes

The lanes broke down once every 10 mins even when we switched to a different lane they broke down again. Even when the lanes worked it took 2 minutes to reset the pins for the next bowler. Also very expensive and they don't have the same deals as kingpin Cambridge so it's super expensive. Only reason this is getting a 2 star is because our Stewart was awesome.

Daniel O'Hara

Solid place to enjoy a night out with friends or colleagues.

Gladis Flatt

It was fun but found it too crowded for any Covid protocols to be followed.

Kurt Popp

Rylan Armet

Bowling right next to a Boston pizza. Great combo! There are also pool table and a few arcade games as well. The server we had didn't follow up on drinks though. Often he would pick up empties when I went to bowl as speed away. Only been once currently but I will go back.

Tacticus Rex

The space was great! Was impressed with the service at the alley. The reception was awful, the young lady was either having the worst day of her life or shouldn't be working with people. Totally rude and no business talking to other humans let alone customers. I was with a party of 12 and 8 us shared the same sentiments about her.

Draculion

Jacquelyn Poulin

Dean Watt

Very active bowling lanes.

Fred Bernard

Beautiful place

이동근

(Translated) Good, but not good traffic. Uber Recommended (Original) 좋으나 교통이 좋진 않다. 우버 추천

M Saifullah

Great place for bowling fun!

Vatsal Bhuva

Best services. I visit it with my friends every weekend.!

Matt Kerry

Went here for a company outing and it was great. Our waitress was very attentive and great.

Connor Fischer

Service was excellent and fast food was good plus bumpers only out when kids turn was on and it was automatic as well only had a few times where the pins wouldn't come down when it wss someone elses frame

Paul Hicks

What a great bowling alley. Suited to an adult crowd with food and bar right at the lanes but children are allowed, just best to bring them before the 8pm ish crowd arrives.

Filipe Dutra

An amazing place the bull and hang out and play games with your family

Shub Sengupta

Filipe Amorim

Uday Kumar

worst service ever..

Nazanin Mahdieh

A bit expensive to bowl but great vibe and atmosphere. Food at boston pizza at this location is always great. Front desk for bowling could use a better system and organization to get guests in. Bartender staff are very knowledgeable about menu items and give great suggestions.

Vanessa Henrichs

Dan Martin

Great Location. Professional service.

Christina Izquierdo

Very well taken care of alley with lots of care to make safety and cleanliness top notch. Lanes were decent although the pin resets were a little delayed on our lane at times. All in all, a fun experience with friends in an inviting atmosphere.

Sandra Osorio

Great entertaining. Beer and food, nice outing...

Laura Stewart

Peter Hamtak

frizzle101101

They dont really oil their lanes its dry

Taylor Surman (Simmorill)

Fun, with great service. The nachos were dry, but the drinks made up for it.

Akumagba Irene

I organized an event with my friends from work and everyone loved it. You need to show your proof of vaccination. The place was really neat, the lanes were properly arranged. However, there was no social distancing as such. We also had food from the menu as well.

Dawn Hoffman

Lots of fun, my kids love it but wish they had 5 pin balls too not just 10 pin

Daniel Lamont

I always have a great time here!

Sagar Buch

We were assigned lane 16, which was very slow and would just stop at times. We then asked the staff about it. They were very friendly and they shifted us to lane 17. But, that lane was also too slow in setting up the pins. This wasted a lot of time for us in between the turns and so we left early, because it was just getting too frustrating.

Steve Moore

Fun for the family or office pals!

Damian Phillips-King

Brian Kroeplin

Staff didn't really seam to know about our reservations, expensive on the weekend, issues with lanes waste your time, probably wont go back

Andres Nino

Ryan Donahue

Great bowling

Scott Gallagher

Great atmosphere, bowling and food, slow bar service.

Edil Garcia

The server Bryan helped us today, he was the only one running around helping people, serving food, drives, charging, fixing lanes that stopped working, he went above and beyond and even still with all that pressure he still managed to provide exceptional customer service. He deserve to be promoted, or to have a raise, this are the type of employees that make a business attractive to customers, and with desire of returning very soon. Keep it up Bryan.

Darryl Fitzgerald

Clean and well organized. Definitely the best bowling setup in Kitchener-Waterloo. Connected to the Bostons Pizza makes getting food and drinks super easy as well!

Nogame noname

King pin

H Boves

Service is awful if you're bowling. Yes, always. 2 times a year for 2 years

Elisha Preston

Ethan lawernce

worst place to go

Kristine Jayatillake

Kids had fun but the lane we had was so slow. Didn’t know whether the game was frozen or restarting again. But once u get the hang of it, no big deal.

Peter M

The bowling was fun but the scoring was inconsistent at best. The pins kept resetting and upon the second ball the score would indicate a zero.

Martin Kunze

Typical Boston pizza fare Taught the bartender how to make a black and tan... She did a great job. Great service and attention.

Chris Hoven

Chathun Kurera

Great bowling place! Food service however is very poor. I was trying to call a waiter for 20 minutes to order some happy hour snacks but wasn't successful. Then I went and talked to a waiter at the bar but she just asked me to wait while she kept pressing buttons on the cash register. (This would normally be understandable but she kept doing this for about 3 minutes while I just stood there) and then I just walked away saying I'll come back and there was no response. To be clear, I was very nice to the waiter the whole time and still got this reaction.

Abu Mamooji

Sarah Lynn Schweitzer

Exactly what you'd expect from a Boston pizza with a bowling alley inside of it. We played 3 games of bowling, had a few pitchers of beer and a pizza. I will be going back.

Jaden Baillargeon

Great

Richard Buck

Ryan Hesse

Fun and busy atmosphere with not so friendly servers

Neeco Co

Cool experience having the BP food catered to the lanes table space. I enjoyed the space and had neat interactions with our lane buddies. The service was okay, our server showed up only once after serving us in a 1.5hr span. They had a technical lane error that ran close to 8 - 10mins and didn't reset our time limit to make up for it. When switching from lane to table the one employee failed on a customer service perspective. The server after her forgot our drinks but was apologetic and moved on to giving us responsive attention. The menu itself was pretty good. I really liked the panookie! It was Friday and could have been a stressful night but that's the experience I received. Would definitely go again out of the bowling choices available.

Charlotte Thomsen

Great bowling! Amazing value, as well, especially when you get a group together.

Shaylene Wilson

Expensive

Stephanie Chiasson

Post COVID trip and the lanes were not oiled, so experience wasn't the best. Food at Boston Pizza was great.

Melanie Broughton

Fab

Borislav Paskalev

Very reasonable prices, and lots of fun!

Liam Thomas

Great za and pins. Would recy peky to all

Roberto Vivas

Nick Walker

Here for a company function. They've run out of shoes and we're bowling in our shoes...

Benjamin Van Dorp

Great when the lanes work

Steve

vaish kumar

Took my niece and nephew who were visiting. Paid the hourly rate. We were given lanes ( 15, 16, 17) one after the other which all shut off after every 2 games . Our time was spent walking back and forth to the front( which was annoying) . Although they tried to add minutes and reset the games, we gave up when we had 15 minutes left because we didn’t think it was worth doing the same follow ups. Very bad experience. Not sure if these lanes are serviced regularly. Would not recommend this place. The service at Boston Pizza wasn’t great either.

ianamctavish

Excelent food, fantastic cocktail, ice cold and very fresh draught beer. Super fun atmosphere for all ages. Always a fun time!

Kristen Gillett

Tim Zzz

Great facility but appeared as though staff were over worked or there werent enough staff over all

Brad Hewitt

Thank you to Magnetic Forensics and Kingpin Bowling for a great time.

Dave Pope

Can be pricey but it's still a lot of fun. Sometimes you can find a Groupon to save some money.

Michelle Ingram

A lot of fun!!!!!!!! We love the pizza afterwards

Dan Paul Nguyen

Pretty good time here although some other bowling alleys may be less crazy

anshul gupta

Worth a nice evening with good music, good food, large number of bowling alleys. Food service is a bit slow. But good offers on roll for certain days. We got 50% discount in our overall food order based on the bowling ????tickets we purchased.

Cesar Cardona

Bilal Al-Ghazi

Nice and friendly place, the measures taken to clean and sanitize everything in between playing sessions are really remarkable

Vera Watson

It's really busy on ufc nights

Ryan Snyder

Very busy and not that enjoyable, waiters were nice

Colleen Mader

Great Staff:)!!..Under Valued! ... They work their butt's off serving this huge restaurant! Support (management) staff could be better and more encouraging to employees :(

Liang Cheng “Julian” Weng Chen

Good place to have a good time with friends. There is food and beverages. However, on my visit in which I book a bowling session on the boutique side it was uncleaned, with the tables full of food from the last batch of people that were there. Services cleaned it up fairly quickly, to accommodate us.

Natalie Q

Very fun place to go bowling with friends and family! However sometimes the pin setters take a while to go back up and the customer service is slow, they take a long time to bring food and fix the lanes

Rob Melfi

Service was terrible for just getting drinks. Our table was covered in empty cups and food from the people who were there previous. Our lane also wasn't working properly. We called for service multiple times and didnt get help until we decided to go to the main desk and ask to switch lanes.

Dalia Ishaq

Awesome Place

Carisa Catherine

Akshay Oberoi

The worst customer service ever at Boston pizza. Even the manager doesn't give damn either.

Will Davis

My friends and I always have a great time here. Helpful staff, and a great atmosphere.

peter sawatzky

The children's playplace is great. My toddler may have had the best time of her little life

Siobhan Macfarlane

Ryan Clutton

Shubham Kumar

The bowling machine's are super slow. Took more than 15 mins of the total time to set the pins. The service was good but super disappointed at the machines. Hence the two stars.

Genevieve Hamilton

Nicholas Hotson

The bowling machines were broke on all three lanes we were switched between we ended up getting a refund but overall it wasn't a very fun experience

Crystal Brown

Machines were a little faulty, but the overall experience was fun. Staff was very attentive, but you could tell it had been a long and busy day for them.

Jodi Habel

Fun place to bowl.

Annu Dawar

Great for big groups and small

Jason Nguyen

Poorly maintained bowling lanes and slow service. We were given a bowling lane with broken lights and could barely see the bowling pins. We also requested support from 3 workers with other lane glitches and had to wait 15 minutes before finally receiving support. If you plan on going bowling, I wouldn't recommend this location.

Shane Allan

A great facility for a group outing and very accommodating. Food, drinks and bowling in a non-traditional bowling alley setting. Had a team there for a function and it was perfect.

Rob Johnston

Angela Molendyk

Saiful I.

Adam Tambeau

It's awesome, but I don't bowl, so...

Ty Williams

The bowling facility is good, the service, not so much. Common sense would do this location good

Jennifer Alderdice

It's wonderful to bowl in a clean well light building but the servers on a few occasions have been almost completely absent.

Juan C .Taborda

kiran kumar

Renata Lobato

Nicolaj Huss

Charles Coutu

Fun place to bowl service lacks but fun

Abbey Gingerich

We had the worst experience. You can only book online and must pay 100% as a nonrefundable deposit. We did this and showed up to our reservation 10 mins in advance as instructed. We were told we’d have to wait 20 mins and ended up waiting about 40 mins before we got our lanes. What is the point of paying a 100% deposit if it doesn’t even guarantee your lanes? There were addition lanes that were free that we were told we couldn’t have because we didn’t book those ones. Our original reservation was 830-1030 and the man at the counter told us we still had to be off at 1030 even though we didn’t get on the lanes until 915. Definitely taking our group business elsewhere.

darren h

Bad service

Eugene Stewart

Had a great time bowling for 2 hours, food and drinks brought right to your lane fully automated scoring means you can concentrate fully on the game and razzing your friends

Kim Chang

Gun place to hangout wiith your family and friends.

Nathan Pronk

I always enjoy going to Kingpin Bowlounge! Great service, food and bowling.

Abi B

It is a nice bowling alley. We experienced some technical issues and it's location was not ideal if you don't have a car. It wasn't super busy but the service was good and so was the atmosphere

Cdanielmusic

Great place to have fan from !

varun bedi

Decent food and location

james mansz

kind of pricey, lanes are pretty warped but great friendly environment. If you love drinking and having a fun time, this is a good place. If you're a serious bowler looking for a league, search somewhere else. The lanes are bad, maintenance constantly going, bowling shots curve because of the warped lanes.

Cat

Jocelyn Litchgy

Mark Allais

Great place to spend a fun evening. Grab a bite to eat, bowling and bar. Loved it.

Paul Everingham

Nice bowling alley

Jamie Bell

We enjoyed ourselves, having the food come directly to the table so you can bowl is a wonderful idea. The server was friendly and quick and even gave us more free time to finish our game. The only reason I am giving this 3⭐'s is because it was not clean at all. The floor was filthy and there were still crumbs and something greasy on our table from the last people. Up your cleaning game (especially with Covid) and it would be an all around excellent experience.

Emma garcia

Candice Grizzle

Kids had an amazing time. Service could be faster on the lanes. But otherwise it's good

Nadia Tobar

Mike Ayad

Nicole Del Cul

Jay Magill

Service was great. Good atmosphere. My friend cheated so she would win.

Dan Martin

Great Location. Professional service.

Renze Hou

Terrible customer service, unfriendly agent. Hate it.

jarran francis

Kelly Feldcamp

Michelle Kelly

Bowling was fun. The Boston pizza in there is slow, the food was wrong and veggies way under cooked

Lucas Kaehler

It's a good place for bowling with family and friends. They have a "ramp" to drop off the ball from four little kids. In four people (2 adults, 2 kids) we were able to play 10 + 6 rounds.

Reid Calder

Tony Benson

Hannibal Alasali

Funny place

Fernando Valdes

Love this place to hang out, bowl and have some food and drinks. Only downside is that at times lanes get stuck and you lose some time. Overall, highly recommended!

Elizabeth

Santi Gutierrez

A group of friends and I went bowling here. When we got to the bowling desk, they asked how many lanes we wanted (we said 2 because we had a large group) and how long we wanted to play for and we decided on 2 hours. So they split the bill, we all payed, and went to play. About an hour later, the game tells both lanes that we have 10 minutes left, so we went to figure out why it wasn’t set for 2 hours. They said that they split the 2 hours between the two lanes so that each lane played for 1 hour each. This is NOT what we asked for, and when asking why we weren’t told that it would be done that way, they just informed us that that’s how the system works. We asked to speak to the manager and upon explaining why, the staff laughed at us. Worst experience at a bowling alley ever. My friends and I will NOT be returning. It would have been as easy as to clarify to us before paying that they would split the 2 hours between lanes. Instead I thought I paid for 2 hours, was not worth the money for only 1 hour. Lack of communication and lack of respect when talking about the issue to the staff.

Michael Lobsinger

Lots of fun, good atmosphere for any kind of group and good group rate.

Amrita Haar Cheppudira

saini n

Samantha Kohn

Walid Douri

Amazing combination of entrainment and great food. This location is massive! Plenty of lanes and overall great atmosphere. It was clean and service was great.

thefox613

Fun for friends and family

Gary Hazlitt

Excellent food, service and value. We had a great time celebrating a family party. A definite do over

Gary Hazlitt

Excellent food, service and value. We had a great time celebrating a family party. A definite do over

Gaurav Gupta

Big and better. It's a good place to hang out. Have lot of choice. The crowd is amazing.

Brad Penney

easy place to get a strike

Gareth Maddock

Had an amazing time bowling here.

piyush dhedhi

Our reservation was for 7 o clock. We reached there 10 minutes before. However, staff was not supportive. They helped after waiting for 20-25 minutes. When we started playing, we noticed some issue with lanes as it was very slow. We address it to staff, no one helped. After 35 minutes, lanes stopped completely. We complained again and asked for partial refund as we were not offered help. They mentioned that we don’t offer refund; however they gave some coupon which was already expired and told us you can show this coupon next time and explain the situation. We will consider this even though it is expired.

Roderick “Ranm711” Cardwell

Louis Cormier

Great atmosphere but bowling scores didn’t record properly in lane 15 sometimes. (At one point it gave me a spare even though I only hit 6 or the 10 pins). Pins were slow to reset sometimes. Otherwise, a fun time!

dinesh .b

Cedric S.

Pretty sad place with sad food. Not much taste. Very pubby. Fyi, you don't shave beets on the goat cheese salad, you slice it in cubes or actual slice but a little thicker. Probably the worse BP I know.

Jaden Warkentin

Cool place

FFTW Development

We had a team event there organized by the parents. Very nice venue, can be a bit loud and hectic with all the kids and different activity groups. They were very strict about when your time is finished, you have to leave so don't expect any grace time.

Chantelle Z

Love the lanes and the fact that you can order Boston Pizza while you play. A bit pricey for one hour. We played from 6-7 for about $40 per lane plus shoe rentals. By the time everyone was ready our time was 20 mins over and we only got to play one round of bowling. Would have been nice to be able to play 2 games for that price especially since it wasn't busy. We had fun but felt like we had to rush since we got a ten minute warning and still had a few frames of our first game left to play.

Garret Kelly

Very well-maintained lanes. Great drinks, and the bar is only steps away.

Agata Buczynski

Terrible !!!!! Our line did not work and we had to move somewhere else. They promise that extra time will be given to us that did not happen. We have waisted 1/2 hours and refund that they promise will take 2 weeks.

Sunny Tsang

I would have given this place 5 stars because the food was decent and the bowling is fun. But .... they only get two star!. I took off one star because I think the bowling prices are too high. The price is way too high for one hour worth of fun. I wouldn't have mind paying for it if the servers were good. Took another one off for service - We had reserved a table and it took forever for them to even get our table ... when I looked down into the restaurant, it was empty! Why did I have to wait 10 minutes for a table? Then we decide instead to sit by the window bar area ... waiting another 15 minutes for a server ... even as she passed by 5 times she didn't even acknowledge us or say "will be there soon", or "sorry". So we went back into the restaurant. There were servers just standing around and talking ignoring the tables waiting with their menus closed. Table was sticky like they forgot to wipe it down, the booth seats were broken. Thankfully our waitress finally came, she was nice and apologized for the wait. She was decent and seemed on the ball. The food was good. So she's the only reason why they get 2 stars. Took another one off for their stinginess. We got to the front desk 15 minutes before our start time to get our shoes and lane assignment that we reserved ahead of time. They started the lane time when we got our shoes ... really, they couldn't wait until we had finished putting our shoes on,, and then walk all the way over to the other side of the building and get settled, maybe order some drinks (if you can find a server). We got there only to find out that they started us when we were at the front desk. So basically only had 45 minutes of play. For the high price, I want the full hour. I wouldn't go there again. Really not worth it.

Revolution Hockey

Love it big screens 50 lanes

Julia Song

It's been a while to be here since the pandemic started. Still a good place to bowl and have awesome pizza from Boston Pizza while playing.

Peter Rose

Under staffed. Food was cold and did not have some toppings. Bowling was not well maintained All around disapointing.

TMT KCW Truck 7

Our company had a work party here and it was a lot of fun! We ended up reserving the secluded bowling section which allowed up to 24 people (it could handle more if it weren't for Covid). Morgan set everything up for us, who was very pleasant to deal with. They were very organized and had things set up for us - we did not have to run around looking for any help. We will likely be back for Christmas. Thanks everyone at Bowlounge!

Nathan Honsberger

Eugene Marksman

Omar Persaud

Stephen Hosking

Nicole Lewis

Worst experience ever last night! Went out tp play some pool and decided to order food. Took almost 35-40 mims to get someone to come over. We ordered the nachos, and the chips were so stale we refused to eat them so we told a waiter to sejd it back and give us a refund. The bar tender who picked up our food was so damn rude and refused to come over to our table for the rest of the night. Easy to say she didnt get a tip ????. Worst customer service i have ever seen!

Jolayne Goguen

Oleg Gut

Warren Martin

Really good!!!thanks

Sim S

Nice atmosphere. Good music

Lindsay Chard

stacy manery

Lunch took awhile and there was very few people there at the time we were

Zahid M

Very cramped and noisy. Ok for kids.

Marcus Leighton

Meghan Clements

dheeraj sardana

Ana Mak

Simer Dhaliwal

Dave Wolfe

Expensive

Jasmyn Wylie

soumya verma

Chris Cober

Virginia Van Gorder Moffat

Foreverfront

Best place to have a bday party

Abraar Unia

Andrew Fenton

Had an absolute ball bowling - wheeeeeeeeeee

Paolo Crem

Fantastic atmosphere!!

albert steckle

Terrible survice waited 15 min before some one came to try to help we were then moved to another lane lost another 5 mins while the were switching our game to new lane then to top it of they shut us down 5 mins before end of game time!

Prashant Revaneti

Gavin Breen

Awesome time

Mariecris Baricuatro

Suzete Silveira

This rating is for the Boston Pizza portion of this establishment. After bowling for an hour, my nephew and I returned our shoes to reception. We indicated that we wanted a table for lunch. We were treated very politely at the reception desk and seated at 12:05 for lunch. By 12:15 we still hadn’t been greeted by a server, much less asked for our drink order. My nephew and I grabbed our menus, put on our masks and asked the young man from reception to be seated in a different area because we hadn’t received any service yet. He told us we could return to the table we were at initially and he would send our server to the table. At this point, I was quite annoyed. My sister worked in the service industry for years, so I’m usually very understanding and patient. By 12:18 I told my nephew we would give the server another 5 minutes. If no one greeted us at that time, we would leave. At 12:20, I got a server’s attention who was walking by our table to his area. We asked who the server was for our area because we hadn’t seen anyone. He pointed out the server and spoke to the server to let him know that we needed service. The server for our area came over and asked “do you need something?”. His tone indicated that he was put out. I said yes, we’d like to order, since we were seated since 12:05. To which he said we’d only just been seated. Anyway, he took our order. Five minutes later he was back, not with drinks, but with a complaint that he was right, we’d only been seated 10 minutes ago and he didn’t appreciate being disrespected. I grabbed my nephew and we left. I stopped by reception to indicate that I would be writing an unfavourable review and letting them know the reason why. Boston Pizza has forever lost me as a customer.

kyle kryski

This place has so much to do. You want video games got it , you want to bowl a few games this place has two bowling allies, food has it too with boston pizza which wasnt too bad. Bring the family have fun

Kyle Stockill

Decently priced drinks, friendly staff, even when it was busy they were great! Bowling and food were both good

Karan Mehta

Amazing place amd ambience to spend some time with friends. You Can have lots of fun. Ordered beer and pizza and onion rings. It Was good food.

Geta Srbu

Went there for a Christmas party for work . It was a great time. Lots to do.

Katy Holst

Definitely the last time we will go to this Boston Pizza. Don't know how they do it but each time the service gets worse. Waited over 10 minutes for someone to take our drink order. Server didn't know drink specials so had to look them up - thats fine. We ordered two apps, 2 entrees and 2 kids meals. One of the apps came with our entrees. 3 minutes later we had to ask our server for cutlery, napkins and plates as we still didn't have any. 2nd app came 5 minutes later right after we spoke to a manager. We still hadn't received our kids meals. Kids meals arrived about 10 minutes after our entrees and 1 app arrived. Manager made sure to comp some of the bill but that isn't the point - we didn't go for free food, we went to enjoy our food and experience. Server avoided our table until all our food was finished. We asked for a take out container for a kids meal at the time we ordered kids desserts. It didn't come. The bill came and we paid it and had to ask again for a take out container. Lots of little things adding up to a very annoying and frustrating experience and we have decided that we will not spend our money at this location again -just not worth the frustration.

Eunwoo Kim

Best bowling in town

Amy Thompson

Slow service 5 minutes to be acknowledged by one of three staff at the counter. Then a manager had to be called up to process our coupon. Had 3 kids in our group and wasn't offered bumpers for the lanes. Went back up to the counter ( quite a distance from the lanes) and waited again to talk to someone. Only manager could help us, but he was busy, gave up on the bumpers and tried to keep the kids happy in the game. This is the first and last time we will go here.

Samantha Hartwig

A group of friends and I went bowling here. When we got to the bowling desk, they asked how many lanes we wanted (we said 2 because we had a large group) and how long we wanted to play for and we decided on 2 hours. So they split the bill, we all payed, and went to play. About an hour later, the game tells both lanes that we have 10 minutes left, so we went to figure out why it wasn’t set for 2 hours. They said that they split the 2 hours between the two lanes so that each lane played for 1 hour each. This is NOT what we asked for, and when asking why we weren’t told that it would be done that way, they just informed us that that’s how the system works. We asked to speak to the manager and upon explaining why, the staff laughed at us. Worst experience at a bowling alley ever. My friends and I will NOT be returning. It would have been as easy as to clarify to us before paying that they would split the 2 hours between lanes. Instead I thought I paid for 2 hours, was not worth the money for only 1 hour. Lack of communication and lack of respect when talking about the issue to the staff.

Dan M

Great time bowling and food were all good.

Jen Zehr

Friendly service and great food!

Nadeem Shah

Good food and service.

Handy Home Solutions

Fun

Julia McLeson

r

bowling here is over priced for what you get and service sucked!!!! We were told a server would take our order at the bowling lane and no one ever came to even check on us the whole game. went up to the bar and asked for someone to take our order as we wanted food, gave bowling alley number, and still no one came, had to go to bar to get water after 30min of waiting for service and not recieving any. Asked again for a server....by the end of our hour long bowling game a server not once came (even though we asked twice), very disappointing, very bad service! We ended up going to a different restaurant after our bowling match because after such poor service they did not deserve our business. ALSO..... shoes you have to pay to rent were falling apart!!! he sole of the shoes I paid for were falling off and the interior of the shoe was falling out as well... with how much they charge for shoes and to rent the lane you think they would be able to afford new shoes for the guests to rent!!

Emil Sabo

Great concept but service can be slow, maybe some logistics to work out! Food is as you would expect from a BP. Some slight improvements needed to speed of service.

Adam Keller

Lee Reinhardt

Holly Parsons

Great food and service for our large group - highly recommend!

Greg Leis

Rienne Piper

Joe Huehn

Great for everyone

Morgan8378

Its 5 pin im more into 10 pin but still fun

Katlynn Stryker

Great food, drinks and bowling is always a fun time!

sonia khurmi

Tyler Norwood

Fun

Dan S

DO NOT GO HERE. I can confidently say I've never had worse service at a bar. I have been to this location multiple times, both sitting at the bar with a couple buddies and bowling with a couple drinks. With EACH visit I have been blatantly ignored with an empty drink (while leaning against the bar). I can understand this when it's a packed house and I'm one among 50 others crowding the bar, but that was never the case here. The staff must be completely self-absorbed because they clearly aren't aware of paying customers waiting for drinks. Absolutely horrible. I gave the benefit of the doubt, now, I'll never be there again.

Josh B

zara dawood

Great place.

Adnan Khan

It is cool place but price is extra high. No discount, no deal, no family discount. ????

Frank Espichan

Great fun

Jenner Ator

I have been at Kingpin & Boston Pizza several times, because the combination of bowling, food, bar (and high ceilings) is fantastic for kids and adults, and everyone has fun together whether they are a parent or not. However, the customer service is terrible. They don't anticipate your needs, and when you ask them for something, they just don't listen. You ask for parmesan cheese and they bring you ketchup. You ask ahead of time for the kids bumpers to be up for your bowling, and it's not ready for you on arrival. They give you excuses about how it doesn't work right, then they take 15 minutes to pull them up. I mean, you've booked a certain time, it should not be a surprise when you show up. I guess people will still go (and I'm sure we will too)...but seriously, the staff is in dire need of training.

Christina Callahan

Just went for some beer with a friend. I don't know if its a thing, but no one came to thw couch where we were seated. For 20 mins so we went to the bar.. Bathroom competely out of the tp. Took over 2 hours for it to get restocked once we told them. Im also tomd thats a regular thing. Volume of tvs, lighting and couches were????

Devon Lorenzen

Epic time amazing management definitely going back

Patrick Doherty

Chris P

Bowling was good had fun

Ron Norris

Murray & Sandra Coulter

Lutz Knabe

Great time with family here

Arka Ghosh

Sumit Narang

Natalie De Ruiter

We had a fun time bowling but when we had about 20min left a lady came up to us and asked if we were assigned the lane (10) we were at. I said yes, and she said she had reserved lanes 9-12. I told her she needed to speak to front desk. Then she kept on that she had a party and these were her lanes. My husband said that we only had 20 min left. She said they were supposed to start 15min ago. I again told her to speak to management. She (and her group) then just stood behind us and eventually she went to the front I assume, because our game was stopped. It was a good 5min before it was restored but by then we had switched our shoes. I realize it's not the bowling alleys fault that she came up to us, our waitress had asked if the lady was bothering us, and my husband said no, not wanting any conflict. (I was bowing at the time) Anyway I thought they had parties on the other side usually. Sadly it ruined our game, as we couldn't concentrate and we decided just to leave, with time remaining.

amun bhatti

Only reason they get a star us because it was a fun place to bowl. On another note I went on a tuesday night and recieved the worst service we didnt grt served until I went to the front desk and asked yo be served once we got our food our waitress was m.i.a.

Ryan K

Slow service. Didn't even get a drink for about 45 minutes.

Tiffany Leffler

Bowling was great! However staff needs to have more communication as we were almost billed twice. The wait for service was not good but we will definitely return

Seward71

Lots of fun and very good service. The food was good too.

Brittany Busch

Went here for a birthday party had lots of fun bowling, waitresses didnt ever come to clean up table areas while we were bowling, and holes in most of the bowling balls were to small for the guys

Rachael Adjei

It was a fun experience! Unfortunately we were rushed out seconds after our time ended because they booked back to back and had guests waiting. We didn't even get our shoes off before we were told we needed to leave the area and sit elsewhere to finish up our drinks! There was no sanitizing or cleaning of anything, they just moved the next group in immediately. Other than that, everything else was good and our server was friendly!

Nathan Thompson

Booked a childrens party here. They screwed up everything you could think of...and more.. Starting from questions in emails asked multiple times and going unanswered. Booked the wrong time (4pm instead of 3pm, even though the manager had confirmed through email), made us wait 45 minutes to begin bowling, didn't have our table ready after bowling(making us wait another 15 minutes). Once we finally got a table, we quickly got in our order as everyone was very hungry by this time. We waited for an hour for food and drinks, which never came. We also asked for a high chair for a baby 3 times and never got one. We repeatedly checked with an overworked bartender about our food and drinks - while we frantically tried to keep the children entertained. After 1.5 hours, we were informed by the hostess that the kitchen had 'thrown out' our food. To top it off, when the manager came out to talk to us, he arrogantly opened up with, "So, I hear you don't want the food." *my reaction to this had them threatening to call the police, so my wife took over.* After listing everything they had screwed up, my wife challenged them to come up with a solution. Because, "if you don't have a solution for me, then my solution will be leaving without paying a cent." After the three of them stood dumbfounded and silent for far too long, she closed with, "fine, I am leaving." The manager who threatened us with the police responded with a very nonchalant "fine". Worst dining experience I've ever had. Our guests ended up having to pick up fast food on their way home.

Marc LeBlanc

Bar service was last then exceptional

Jeff Chapman

Was ok I guess... bumper rails wouldn't come up for the kids, so it was kind of a long night!..

jaspreet singh

Its was a team night. Fun place to be with the group

Bonita Wagler

Lots of alleys

Amy S

Service is always terribly slow here and last night was no exception. We had 3 lanes reserved for 8pm. Sat at the lanes for over 30 mins waiting for them to turn them on. When they did they put 6 hrs on one lane and didn't activate the other two. Had to go find someone to correct this. Then one of the lanes had bumpers on and we asked 3 times to take then down (it's a push of a button for them)... that also took 30mins. Didn't bother ordering food at the lane because I worked probably take forever to get it considering how long we waited to put in drink orders. Our party of 15 people could have spent a bunch more $$ on food a drinks had the service been attentive. At the end of the night had to wait forever for our bills- you'd think they'd keep an eye on the lane time and settle up when the time is nearing the end. The problem seems to be lack of organization from management (or lack of good management). Its always busy because it's the only place like it in the area and obviously there's no incentive for management to correct the glaring problems.

Sarah Rachar

Said Azzam

The best place drove from Toronto Customer service is amazing Ivana She is the best service thank you for awesome experience

Said Azzam

The best place drove from Toronto Customer service is amazing Ivana She is the best service thank you for awesome experience

Deven Olds

Check in is pretty grueling. Lanes kept going down, management was reasonable about situation.

Jessica Cook

Front desk gentleman, Tito, was fantastic! Very friendly and helpful with everything we needed and kept the atmosphere light. Had the starting line up appetizer which was delicious and came with many options which is exactly what we were going for. All the drinks we had were very good as well. Surely recomend the white sangria smash!

Riddhi Hathi

Nolan Young

Stephen Nice

Anusha Mannepalli

Very bad service.Station did not work for 45min in 1 hour slot. They wouldn’t offer refund. Manager is not at all helpful. SCAMMERS DO NOT VISIT THIS PLACE

Ric Dumas

Joseph Gauci

Nice bowling and events area good food

George Attard

Savant Kartikganeshrao

Costi

Amazing

Aaron Kruck

Lane 24 is bad! It's doesn't always put down all the pins. One time, it put down no pins at the beginning of my turn. I bowled a gutter ball and got a strike. Other than that, it was fun

olusegun ogunsanya

Awesome place, nice place to relax and bound with friends and family!

Jen Dunn

Service was great and friendly. Fun atmosphere

Nathan Van Heyst

Great place to hang out or for events. Very busy on Saturdays evenings so service is not the best.

Brian Anderson

Brutal. A simple take out order with a free kids meal coupon. Too many people in the restaurant, pure Chaos. Ubereats/ skip the dishes orders continuously cut in front of me. My food is getting cold and when they finally get to me after ignoring the fact I was waiting forever, forgets half my daughter's meal. Do better BP

Shannon Reed

Terrible service.

Marty Lemler

Great fun

Mohamed Shawkat

jerry duarte

The best place for a night out of bowling, convenient with the restaurant right there. Staff and service is great

Brenda Reid

Josh Dowling

Every time you go here, expect to be disappointed. Its too bad this is the only Boston Pizza around. If it was ever good I'd be there ALL the time. Now its usually once a year (friend suggests it) and we just say "It can't be THAT bad again". It is. Our server brought the wrong drinks every time, servers kept bringing food to our table and we had to tell them it wasnt ours. But we wanted a refill... our drinks were empty... then wed get a different beer, or soda. No plates, napkins, cutler or refils without asking.

Tj

Staff is not very attentive and you have to go find your waitress if you need something alot of the time. If the bowling lane does go down ( ours did many times) it will take time for maintenance to arrive and this still counts towards your game time. On weekends bowling is $35 per hour and shoes rentals are always $5.95. pop is $3.49 free refills. Food was good staff needs work!

Mahir Osman

Great experience ????

Richard Maharaj

lindsay perron

I booked a package with ten people and I had to pay up front as u can't reserve lanes without paying...I also booked a lounge but given it was my first time there never had anyone ever show me where my spot was...they accidentally reserved the wrong day so when we got there..people were at our lanes and our table was destroyed..we had to ask someone to clean it up..this was just some of my bad experience..and feet complaining I was told they would somehow offer us something to redeem themselves that was now a week ago and still haven't got a phone call back..terrible experience and would never go back!

Neil Harrickey

Came here today with my family. Reservation ahead of time. All seemed great. Next family behind us basically kicked us out of our spot and the staff has not wiped down ONE LANE between bowling groups. People are arriving and straw wrappers and wetspots on the tables still. Clearly operating understaffed. Not for lack of trying, staff cannot keep up with the amount of lanes and customers. Positive point thebstaff are friendly and are working very hard

t reitski

Nicer than your standard bowling alley, with better food options. You'll notice that on the bill too.

Chris Colliver

Nicest bowling alley I've ever been to. I have been there several times and will keep going back. Good place to go for work events or with a group of friends. Great fancy lounge areas with Boston pizza food and drink options. Giant projection screens in the lanes. Good decor. Many other things to do within Bingemans.

Wayne Yehia

Alex

Ed Grabasandwich

Poor hygiene and high prices along with flooded bathroom floor. No thanks, not going again. You touch what who knows who touched the rental shoes, bowling balls and furnishings and shovel pizza in your mouth without any sanitizer. I was sick 3 days later.

Timothy Warkentin

Very expensive and food was fair .

saad salim

Tammy Short

Excellent time for family and friends, if you bowl in the upper deck. I have had to lower their rating. We had such a great time for my birthday we booked my son's 16th hear. A Good old fashioned family competition of bowling and pizza to celebrate a special milestone.The lower deck was small and over crowded. Better for young children. We had a 16th birthday for our son and it was an absolute disaster from beginning to end. The staff worked very hard but we're overwhelmed. The lanes are over booked on weekends. No time in between people's booking time to the next guys. We we're 1/2 hr behind, and the poor people before us got pushed off without finishing their pizza. It just got worse from there. Anyways we we're able to make the best of it, and the staff were very appoligetic. Anyone could see they were over booked or short staffed. They did the best they could and even gave us a pizza to make up for it. I do not recommend booking for a party.

Sandra Soehner

The service was ok...not the greatest but seeing as we were a group of about 30 it was pretty good. Bowling was fine....what you would expect from any other bowling establishment.

Teresa Davidson

Best bowling place, service us awesome, lanes are clean and problem free, music is always great, Kingpin is a great family place

Rick Bruinsma

Have not been there in a couple years, so was not sure what to expect. Had a great time there with our family will go again.

Mohammad Abu Khalaf

Hayley Giroux

We waited 2 hours for our food even though we had a reservation. We were celebrating my friends birthday, and our reservation was for 6pm and it was 8pm before one order came out to us. When some of us did get our food, my friends pizza was undercooked and doughy. We had 1 meal given to us free and 15% off the bill after telling them we were leaving without the rest of our food. One of my friends left with nothing and the rest of us had it packed up so we could just leave. Very disappointing and frustrating. Nor the type of birthday celebration we were hoping for.

Gerry Bes

We went as a family and bowled 2 frames. Nice bowling venue with the only issue being the lanes did not refresh very quickly which was annoying.

Darshan Shah

Holly Robertson

Awesome staff, nice host Noah...made everything nice.

Daniel Stuckless

Pretty mint place. If you are with a big group rent by the game not by the hour, its a better deal.

Mieke BM

Oh boy, where do I even start? Reserved a table for 24 for my birthday and honestly everything went wrong; 1. Only saw the server twice the 3 hours we were there; 2. Took an HOUR to get our bills because the server disappeared and made another girl take over who had no idea what anyone ordered and had to redo EVERY SINGLE BILL; 3. Almost every meal ordered came to the table incorrect; 4. Runners had no idea what meal they were bringing to the table; 5. When asked what food they were holding, runners gave MAJOR ATTITUDE; 6. If you asked for a drink they said "ask your server" who we never saw; 7. Some of my guests waited over an hour for drinks; 8. Some guests ordered dinner and DIDN'T GET DINNER; 9. My cousin ordered me a drink before she left and I never got the drink she paid for; 10. Manager said he would look after things and disappeared; 11. Didn't get birthday dessert even after being asked if it was my birthday; 12. Waited an hour for food that was wrong; 13. Took so long we missed the reservation I booked after; 14. SO MANY OTHER THINGS BUT ACTUALLY THE WORST SERVICE AND TRAINING AND MANAGEMENT! DO NOT WASTE YOUR MONEY PEOPLE

Jessica B

madiha ahmad

A group of friends and I went here on a Saturday, according to google this place closes at 1 am. My friends and I were told the place was dead and pretty much closed for the night at 11:30 and that we could not get a lane to play. We go down to the bowling area and it did not seem dead at all, there were at least 4 parties that were still playing. This place is trash and the person at the front desk just didn't want to do his job.

Narissa Naidoo

John Moyes

Great spot to have some fun with friends and family. Love that you can snack and drink right at the lanes.

William Loo

Not bad of a place, can get a bit pricey if you're paying for a group

Jjj Jjj

Great fun lots of options

David Wiszniowski

Very overpriced - will not go back

Rob

Eh. Let's start with the bowling: The lanes are not oiled. If you're even a semi-competitive bowler who curls or adds spin to the ball, you will quickly realize that it's nearly impossible to have any sort of shot control. I'm not a great bowler by any means - my average is only 150 - but I struggled to even break 100 through 3 games. What was more disappointing was the service at Boston Pizza. The server seemed disinterested, there were no napkins on the table, small plates to share our pizza were not given to us, and the server forgot to bring out a drink for a party of 2 (count it, 2) people. Pizza was decent tho. They get 2 stars instead of 1 because as we were in line for bowling, a large, angry lady stormed in behind us, cut the entire line, and bellowed out "MANAGER, NOW!!" with a box of pizza in her hands. I didn't get to see the confrontation but it was funny enough to add 1 star to the overall experience.

Edward Elzinga

We had our work Christmas party there. Boston Pizza was very slow with some of our food, but it was very good food when it got there.

dj bear

One of my big balls fell out on to my foot it hurt I was sad.

Manatee DIY Club

Was ok

matt oliver

Great selection of craft beer on Friday's always friendly staff.

Lori Wilson

Dont remember

Mike Doris

The ball return and pin setters keep getting stuck so you have to get attendants to fix it and add time back onto your lane. The food service is slower than the restaurant area because they only have two wait staff for the entire bowling section and one will stay at the bar.

Kaleb I

Kathy Scheeringa

Chris Jamieson

The online reservation system forces one individual to pay for everyone in a party upfront. The alternative I was positioned over the phone is "You could just walk-in, but you're unlikely to get any lanes because it's busy". This is quite possibly the least customer friendly scenario I could possibly think of. The website also mislabels the payment as a "Non-refundable deposit" even though it's not a deposit at all, it's a payment. Super disappointing.

pappa p

Kondey krishna

FRAUD PLACE! The bowling lane doesn’t works for 45minutes in 1hour time slot. Worst manager who doesn’t know his job

Mark Ratclifffe

Expensive low quality produce

Connor Beebe

Q & A

Very safe even during covid.

Q & A

Very safe even during covid.

harjinder singh

Great place to visit with friends and family

Kyle Hudson

I've never taken the time to go out of my way and complain about a restaurant/establishment but I cant let this go. I've now been here 3 times and not once have I had good service! Every time it has taken at least 30 minutes for someone to serve us at our lane. The service is absolutely brutal! It has so much potential but the service isn't worth the visit! Awful! F- ....

Bradley CM

We have been quite a few times, however lately have experienced problems nearly every time. Balls not being returned, any of them...one time we used every ball we had and they still werent coming. The lanes shut down and you wait, sometimes up to 10 minutes. One time our lane broke so much, they had us change lanes. Despite all of the issues that take away from your time, they generally dont give you back extra time for the time they took from you. If you plan to visit on an evening or weekend I suggest booking online!

Matthew Comeau

Good place to go for some family fun. Great staff all around there.

Matthew Comeau

Good place to go for some family fun. Great staff all around there.

Ali Asghar

if shi* could shi* that shi* would be this place

Kate Wilson

Very slow service, no bar staff and when there are staff at the bar you are ignored. Bowling is very fun and the atmosphere is very nice but what makes this a 2 star is the service you are getting. I've been here many times with friends and family bowling and every time the service is like this

Kate Wilson

Very slow service, no bar staff and when there are staff at the bar you are ignored. Bowling is very fun and the atmosphere is very nice but what makes this a 2 star is the service you are getting. I've been here many times with friends and family bowling and every time the service is like this

D Costa

Great place and lots of family fun

Gustavo Rodriguez

Great place to go with kids

Kathy Mazerolle

Brandie

We requested a reschedule of our reservation via email (following directions for kingpins cancellation/reschedule policy) After sending 2 email we recieved a response. We were asked to provide our preferred "new" date. As of right now we have not had a reply back since July 28th

James Whitfield

My review used to be a 5 star, food is still excellent and service is typically great, however there doesn't seem to be the required level of upkeep and maintenance on the bowling lanes to keep them functioning properly, ball returns and pin setters on many lanes are unreliable, end up spending lots of time resitting for some help from the service folks, also lots of the balls need to replaced, hoping they raise their standards soon

Steve Zettell

Great atmosphere. Food is great and the staff is amazing

Kulvinder Singh

Mandy Preston

Bruno Gabriel

Always fun when bowling

Adam Hawley

Games were broken or down. Hours online are inaccurate

Kyle Shoemaker

Very awesome staff ???? ???? ???? very chill Had a great experience ????

Mike Freeman

Great venue for large crowds

Chris Fluker

Brad Smith

Bilton Family

The bowling lanes were busy. We had 2 lanes for our group, and had 6 issues with our lanes in one hour. Dirty tables, very poor service. We ordered apps and pitchers of pop. The portions were very small, and the quality was bad - the chips were flimsy and undercooked. Pop was bland and not fizzy. Honestly, there was nothing good about our visit this time. Because of all this, we left instead of staying for dinner.

Joe

Great little family place. Lots of fun. Sometimes it can be hard to find a ball to your size and it is quite expensive for just bowling.

B Sooley

Boston Pizza, delicious meals, excellent service.

jay bar

Boston Pizza was fine and the atmosphere is exactly what you'd expect being surrounded by gaming experiences. However, stay away from the Boutique Bowling lanes. It was the worst bowling experience we've ever had. The people in front of us ended and our lane was not reset. Calls for help went unanswered. Went upstairs finally and asked at the desk. The girl asked me if I remembered who gave us our shoes? What?!? Anyway, finally got to playing. The lanes felt very cramped. They were old and dated and you could not slide your feet on the lane when you got near the foul line. Hopefully the other lanes are better. Not that we'll be checking them out anytime soon.

Jake Groulx

great

Sixpackmrt Tom Skinner

Very nice layout

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Kingpin Bowlounge & Boston Pizza en Cambridge
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