You have the feddbacks of people like you who consumed the services of Sandcastle Bowl Bar & Grill (Bowling Alley) in British Columbia (Canada).
Right now the firm gets a score of 4.2 stars out of 5 and the rating is based on 127 reviews.
As you can see it reaches an feddbacks average is quite positive, and it is founded on a high number of scores, so we can say that the rating is very credible. If many people have bothered to rate when they are pleased with the business, is that it works.
You know that we do not usually bother to write evaluations when these are positive and we usually do it only if we have had a problem or issue...
This Bowling Alley is classified in the category of Bowling alley.
Best bowl bar to have fun time with friends and family.
Friendly staff limited menu
Perfect place to have bowling and fun with your gang and staff is so good
Lots of options for drinks. The pizzas were surprisingly good too. Fun place to bowl
Good drinks and great staff
Nice place. It was my first time boling and was awesome, the food it's pretty good too.
Very good place to come for some family fun I used to come here with my day care when i was younger and I've been still enjoying it here sense i left the daycare i still try to come but with covid I didn't want to risk a chance at getting will be back soon
Very good ambience, good service, reasonably good food. They only charge per player per lane basis. Shoes rentals are charged separately. 4 players for 2 games cost $66
Beer selection is good, bowling is pretty good and bar is a little grunge’y. Overall a good time.
The place is pretty clean and organized.
Staff is courteous and they do their best to make sure you are comfortable.
One of the few 10 pin bowing options in the aerea
Went bowling here as my 3 year old son wanted to go on his birthday. Pretty straight forward on what kind of place this is. They have 5 pin and 10 pin bowling ????. Drinks are available. Don't know how the food was but I'd imagine it'd be well bowling food lol.
I have been there many times. The staff there is too good specially they are really helpful.❤️❤️
Great evening gathering with friends
We took a group of toddlers bowling here. The balls kept getting stuck and the kids didn't have the patience to wait while they fished the balls out. It happened at least 4 times, so that was frustrating. The kids liked the lasers though and the staff were helpful.
Make bowling fun again!
A nice small bowling alley
Had a great time
Best bowling place in downtown Whiterock
So much fun and a good place to get out to during covid.
Pretty good bowling. Not very clean though, and pretty expensive on the weekends
love only for girls
Great for bowling and good service. (Havent tried the food or bar)
Went here with the whole family for my Birthday on the 16th. While busy due to Fathers day we were very happy with our 2 lanes and the attentive staff. One of the little ones in our party managed to get a ball stuck in the gutter and the staff quickly noticed and helped while making a joke out of it instead of making her feel bad.
Charged full when arrived before 5:30
Went there to bowl and ordered along. Staff is friendly ;the yam fries were awesome, the nachos were ok. Though I feel the lanes are a bit tilted , as my straight going ball kept swinging at last moment ???????? . Just being a sore loser.
It was fantastic. We went as a group of 6. Had fun with family and friends.
We had a great time. And will return again.
Lots of fun!!!
Very good ambience, good service, reasonably good food. They only charge per player per lane basis. Shoes rentals are charged separately. 4 players for 2 games cost $66
Good bowling lane with subpar food offerings
Good and very big and they have lots of space for bowling , hanging out and it's perfect for party and get together and also the area is nice to near white Rock beach :) must visit and go to go place !!
The bowling prices are by the hour and are quite reasonable. The staff members are friendly and helpful. One of them was kind enough to add 10 minutes to our bowling time when we were experiencing trouble with the balls returning to our lane. You can also order food and drinks to consume while bowling.
Good food and drink selection, great staff. would definitely return
Awesome place to take the kids or have adult fun, you can eat and drink right in your lane and the staff are so friendly and attentive
Friendly staff and fun for all ages.
Obviously inebriated customers regulary driving their cars out of the pub parking lot for many years now is bad enough - but amongst a great number of families with young children leaving the bowling alley, is testament to the conivence of the RCMP and influencial business interests. Mediocre pub, mediocre food. Beleaguered and/or indifferent staff. Bands -for the most part- are earnest but rarely exeed a 'C' rating.
A fantastic bowling alley, the staff are all super friendly and the lanes are neat. 10 and 5 pin plus there's drinks so bring a cab and 50 bucks
Probably the best place to play 10 pin in Surrey
Great place, good service. Getting a little dated.
Always a a great time , Jenn and Breanne are amazing . Food as usual was phenomenal
Great place for sports wrap-ups
It's ok since there isn't any other choice for 10 pin nearby. Their soda machine sucks. People working there are the best and deserve much better.
Excellent Covid protocol. Very clean. Friendly staff.
Great food, good service
The service was terrible. Girl behind counter totally disrespected me when I asked for a different pair of shoes because the ones she gave me had some weird ketchup type sauce in them. Told me if I couldn't eat my food properly they cant just switch my shoes and maybe I should stick to McDonalds play place. I didn't even eat anything yet and that was exactly how I got the shoes. Maybe she was having a bad day which is understandable but dont take it out on me.
They are doing a great job keeping it safe. So much fun for the whole family
Gooooood
Lots of fun, nice and polite staff. Food is above average on price for not superb quality, and cleaning tables is not a priority to the staff. Would probably go back again, especially over some other bowling alleys.
Fun place to have some drinks and go bowling.
Horrible experience.The manager, Jordan with long hair was so rude to us.I went out bowling with my 2 friends.We were simply taking pictures as we were waiting for our turn to come over .We removed our masks just to take a picture.He ordered us to leave the place because of that.We said sorry to him for that but it meant nothing to him.We came out from there without bowling.He don't know how to behave with customers....
Decent spot, but one of the pins in the lane kept falling down on its own.
Great service, great food!! Excellent Covid guidelines in place. I felt safe with my family. Love that they have renovated their bowling lanes with new couches and computer system. Fun place to go to for sure!!!
Good but a lil expensive, there are some families as well, which makes it more of a family place.
Fun with great tasting food
Nice place for birthday parties. The kids had lots of fun.
Awesome place best honey garlic chicken wings ever. And the bowling environment is great for all ages.
Amazing place! Good times, great drinks, great food, great service!!!
ok for bowling
So much fun for a Team building activity!
Great bowling alley
Good food. Nice place for kids AND adults.
Had a lovely time on a family night out
Nice place to bowl. Food is good as well.
Nice bowling alley. Good crowd!!
Good place for young kids birthday party etc.
Very friendly staff and great atmosphere
Typical bowling with the ability to play 5 or 10 pin except you now can't make same day reso's. A pitcher of house beer cost 22.50 which is a bit excessive since it's connected to baselines and you can't bring the beer with you while you bowl. Cost me $75.00 for 4 people at 5 pin for an hour and a half which is also pretty pricy.
Awesome place to bowl. Good service
Had fun with family prebooking is must otherwise sometimes you have to wait for half to one hour.
Seemed pricey for an hour...
Very reasonable rates, celebrated birthday with friends there. The servers were awesome. He made sure we had everything we needed. He was fast and served us with smile. Enjoyed bowling there and will definitely go back!!
Fun afternoon
Would of given it a 5 star how ever was not happy that shoe rental was not included in the price of the games..Overall fun place..
While not the cheapest experience ever, it was nice to get out and be socially distanced.
Great food better gym ????
This is a great place to spend and afternoon. They are obliviously putting precautions into effect to keep everyone healthy but are still maintaining a fun atmosphere.
This place Ok. Customer service is not very good
Fun place with lots of character. 5 and 10 pin available. Staff are always friendly. Call ahead to reserve as its booked solid some days!
Good times with friends
Lovely place ~ for the Bowler~
Great local place to bowl and have a beer. Super cheap on Tuesdays.
Great bowling place.
Great place for fun.
Looking for fun in South Surrey/White Rock? Spend the night here! Bowl for a few rounds then hit the cue upstairs, or join in on karaoke. It's the all in one adult fun zone (also great for kids)
It’s a good place for bowling. I visited it many time with my friends. Issa cool place for enjoy ???? ????????
Great place but super busy. Rates are very affordable.
The place was good, perfect for family fun. The staff could be more friendly though, but otherwise the experience was pleasant.
This place is getting old, and the equipment is soooo noisy, but still a fun place to go out with friends and family.
Great place to bowl and have fun. Had a great time there
It's bowling. Nothing special. Food is terrible. Eat beffore you go.
It's bowling. Nothing special. Food is terrible. Eat beffore you go.
A good place to hangout with friends for a weekend ngt.... The prices are competitive, and the service is great. The only annoying part for me was, they didn't allow Liquor into the place of my seating...
Great staff. Lots of fun.
Had a great time, friendly helpful staff & the food was good too
Really a fun place and it’s just a small nice place to play bowling
Its really small. More for a chill night with the family.
Decent bowling. Went for a company event, company ordered pizza. The pizza was similar to frozen pizza from superstore or Costco.
First time here and it was awesome! Lanes with guides for kids to practise!!
Good place to bowl. Licensed premises...limited food options.
Bowling was fun drinks were good and the foods acut pretty good
First time bowling since 1983. Fun and friendly staff
Good place to have some fun bowling with friends and family. Good food as well
Good for your family and kids
They have squash too.
Fun, good service, keeping Covid protocols. Good to get out!
Great place to go with friends, the glow bowling Saturday nights is a must. Also I would recommend the mango beer if you're looking for something new! The games are now charged by the hour not per game. 35 bucks per hour + shoe rental.
Great bowling fun.
The place is good. But they do you allow without a face id.
Walking in it feels as if you stepped back into the 90s. Pretty cool place with many lanes.
Great bowling and squash
Great bowling and squash
We hosted a birthday party here for my daughter, and it was a great experience for everyone involved. From the initial planning to the day of the party, the staff was very approachable, friendly, knowledgeable and flexible. There were plenty of shoes for the children and their parents to allow everyone to participate and the establishment was flexible enough to add lanes if required. The delicious food was made fresh, and there was enough options on the menu to meet most dietary needs. What makes this place a standout was that you never felt like you were rushed to complete all your activities from bowling to eating in their spacious party room downstairs. And the staff has your back if you forget things like a knife to cut the cake or lighters for birthday cake candles. Their parking lot in the back is quite sizeable as well. A great time to be had for all at the Sandcastle Bowl!
Very clean and really nice! Only complaint is that they give only 2 turns per round instead of 3 at some other places. Would recommend regardless! So clean!!
Friendly staff and a surprisingly diverse and delectable menu. I love it here.
Fun and ok pricing for bowling.
Fun place to kickback with friends and enjoy some bowling, if you don't mind the slightly outdated decor
Great service and awesome facility
Clean place...had so much fun.
Friendly staff had a great time. Food was really good
Loved it- staff there is amazing!
It was a lot of fun. Both my boys had a great time, the music was a little loud however still enjoyable. I like the feel of the place, an old school bowling alley. Staff were great, friendly and helpful! Did not try the food, however I will definitely go back. Keep ya posted
Great Food, Nice and Friendly staff and I also had a ton of fun bowling here.
Beautiful ambience..loved the mocktails❤️ our server was jorden.he made us so comfortable...????????I appreciate his customer service provided to us...
Lots of fun here! Super clean. Modern score keeping! I will be back!
always loved this place. loads of great memories here
It's alright. Still not where it should be in cleanliness and upkeep.
Doing great during covid. Well organized and clean. Good food and staff.
A great place to bowl and the food is excellent.
The people who work at the bar in the bowling area work really hard and they deserve a raise. Also the food was really good so give the cook a raise too.
Amazing place
Goodtimes at Sandcastle for all. Great energy. Great staff. Clean lanes. So much fun. Eats and drinks were on cue. Definitely a place we will go back to
This place is bordering on historic, serving the South Surrey community for many decades with 5 and 10 pin bowling, food, drinks, and a bar upstairs. It's reassuring to see this establishment has stuck to what it does best for so long, providing simple entertainment to people of all ages and backgrounds.
Best waitress ever...Angelina
Great lanes and cheap unlimited bowling weekday nights after 9pm
I have been around the place so long we are like family. For the most part the food and fellowship is a +.
I smoked her in bowling so I’m happy LOL
I come every week their is new asian girl she is sooo rude . She doesn’t know what’s costumer service is???
Cheep beer. . Good crowd
Not bad. I had lots of fun.
After school special is absolutely worth it
Reasonable and had fun. Kids had a blast competing with each other.
Bowling and beer how can u go wrong? Also employee found my wedding ring for me after hours! Eternally indebted!
Loved it... Almost better in covid... With lane closures and personal distancing, we had our own little two couch area to drink and bowl... Was great fun!
Sandcastle Lanes is absolutely hands-down the place to be when looking for a fun night out (or day). The staff is friendly, knowledgeable and helpful. The food is always delicious- perfect for snacking while bowling. The seasonal craft beer supplied by local breweries is a must try as well.
Very expensive. Almost not worth
I enjoy coming here. Perfect place for hanging out with friends.
All the lanes were booked for a tournament until the late evening so we went upstairs to the pub to play pool. There was a pool tournament starting at noon. So we played a few quick games and had some beers. The staff were apologetic about not being able to play, and they were very friendly.
Fun
Fantastic little bowling alley in South Surrey with the perfect amenities for kids and adults alike. Lanes are well kept, with solid balls in each of the lanes, varying in size, weight and type for anyone and everyone, and it even has guards and a guide for younger/inexperienced bowlers as well. Meanwhile, the bar upstairs has karaoke, darts, pool, and everything else you'd expect from a bar. They even have non-alcoholic beverages on the house for DD's to ensure the party makes it home safe! In conclusion, this is a great option for any and all events in South Surrey (and beyond) and one I recommended highly and will certainly be revisiting in the future! Thank you!
Love this place.
Decent parking.
Clean and decently organized. Parking lot is a bit cramped, but that's just nitpicky. Different game modes were fun. Nice that they show off local breweries.
Helpful staff and good food
FUN PLACE
It was my first time there and had great experience with my buddies even in this pandemic situation. Thank you guys and more thanks to front disk staff!!!!
Good sports
I go here all the time, I went there in July and they weren't able to accommodate me so generously they gave me a coupon for next I come in. Really appreciate!
Always an amazing experience coming to this place
Pretty good place. Guy there was awesome. And everything you need to bowl ;)
We went there at 8:10, we made the reservation beforehand. The guy who attended us was really very rude to us and charged way to high than the normal. We went there second time expecting friendly treatment as first time. But the guy really disappointed us, not recommended at all.
One of the best bowling places in metro Vancouver along with great pizza and nachos
Had a blast here !! Try there pitchers $28 and so amazing
Great place to go bowling on birthdays or just for fun. This place also has great food. The prices are low, but the food is a bit over priced. This place usually has enough lanes for everyone, and has a good scoring system. This is one of the better bowling places I've seen, and well sanitized too, but the place isn't too well renovated and the bowling prices are high (unless you buy multiple rounds), which is why I've given it four stars. I would definitely recommend coming here if you're looking for a multiple games of bowling, or a birthday with friends and family.
A really fun place. For all ages.
always loved this place. loads of great memories here
Goodtimes at Sandcastle for all. Great energy. Great staff. Clean lanes. So much fun. Eats and drinks were on cue. Definitely a place we will go back to
Prices are quite high, staff are friendly but in a robot like quality.
White guy with long hair, pierced ear is hell rude . He should know how to talk and behave with the customers. He is a disrespecting element to the place.
Great family fun!! Both 5 and 10 pin bowling.
was great had fun with the f2f and her son
Great food and food prices
The girl at the front desk is rude and unfit to interact with customers. Ridiculous behaviour spoiled our evening. AVOID this place.
Good pub food, helpful friendly staff and they really do take an active role in the community to. Worth the stop.
Very vivid friendly a must place to go.
This place is fun and I love their bbq chicken pizza
Great set up during pandemic, can still get out & do something with the family following protocols.
Pro: out of all the bowling alleys in the lower mainland. They have the most comfortable bowling area. Con: cannot bring alcohol beverage around the bowling area.
It's bowling. Nothing special. Food is terrible. Eat beffore you go.
Great time. Nice atmosphere. Expensive to bowl, however. $50+ for 6 games, not including beverages!!??
Updated computer and scoring system. New monitors.
This is not the bowling alley that I went to when I was 10. Wow! Upgraded seating, good (pub style) food and an awesome selection of craft beer. I had no idea how great this place became!
Our family had an amazing time on the weekend. The staff are so friendly and helpful. There was one particular guy, didn't catch his name. Tall guy who was running around quite a bit. He was super helpful and made sure our time there was awesome. Looking forward to visiting again soon.
Sandcastle Bowl Bar and Grill is open and we had a comfortable bowling experience a few days ago. Great time and only changes are, prepay, press the button if you want to order food while bowling or bring you a lighter ball, and leave your shoes in the box when you leave. It really was a comfortable time and we got a strike.
Very clean and follow COVID protocols. Alot of fun. Cocktails are amazing. Sandcastle burger with fries
Really Clean! Fresh vented air. Nice place to bowl at. Chill place, good food. Nice location Sand Castle 5 Stars ☆☆☆☆☆ would reccommend.
Love the atmosphere. However, if all the lanes are on, it gets pretty loud. Can't really go there with elders on a busy day due to that. Love their Nachos.
Ooooh
Awesome atmosphere. Incredible staff Covid safety 100% in my book. Its sanitized thoroughly and every other bowling lane is closed. Highly recommend for some fun outside your home. Great food and drink ???? specials too.
Awesome atmosphere. Incredible staff Covid safety 100% in my book. Its sanitized thoroughly and every other bowling lane is closed. Highly recommend for some fun outside your home. Great food and drink ???? specials too.
Enjoyed food and drinks here. After the closing of Xcaliber i think this is the only Bowling arena that has the full size set and not those mini balls. You can call and book your lanes ahead of time as that is what we always do. Great place to enjoy with friends and family
It's right below the gym!
Excellent bowling alley
A great way to spend time with family or friends. Facility clean and staff friendly. No complaints.
Counting 1 year old as extra person, Oh u are 7 ppl..only 6 can be in a group. Seriously
Great Bowling experience, there pizzas are underrated and definitely good
Excellent evening , with snacks .
Nice not busy
Sandcastle bowling is really fun. It has a restaurant, a bar, an amazing party room and more!!! ❤️❤️❤️❤️❤️❤️❤️❤️
Felt like we were being harassed by the management. They were hovering over us watching our every move.
Nice and cheap
Great for staff events! We have our holiday party there every season
Horrible experience . I don't think I will be coming back.
Great, kid friendly bowling alley. Love that they decorate for the different holidays
So much fun! A hidden treasure for sure. Service is normal, its bowling. Food is tasty, prices a little higher than average.
Love the atmosphere, nee management and new equipment. Keep it up guys
It was fantastic! A "mom and pop" style shop. I was drawn by the singing. I ended up a bowler. The entire staff was approachable, informed and eager to welcome you into the "one of us" circle. I recommend Saturday nights. P.s. if you are lucky, you can hear me belt out a song.
Very friendly staff
Fun, lively place...
The staff wasn't very helpful but good food otherwise!!
Ridiculous customer service!!! Can’t even be polite with the customers
A staple of White Rock recreation. Good place to bowl and have pub food.
It was good, not too busy when we were there, kids had alot of fun, better to book for 2 hours coz time flies when you are having fun.
Good
Bowling wuz good as always
I went there with my friends and enjoyed alot . It was best decision to go there . I would recommend others to go there and have fun
This review is for the bar/restaurant, not the bowling alley or fitness studio which is adjoining. This is a two level rather large bar, which has the usual array of televisions throughout. Upstairs there is a pool table area with two tables and a couple of dart boards. The bonus here is that the pool is free! You only have to drop a 20$ deposit for your cue which is returned after. The food that I have tried here has alwaysl been great, and I've been here frequently over the years, and the service is fast and friendly. Definitely recommend this place!
It was good and had tasty food would recommend.
Had dinner at the pub then played a couple games of 10 pin bowling
You have to book ahead of time. Fyi
No bad not bad! Specially on work days (excluding Friday) because on weekends gets really busy. Gatta book before you go if u want to bowl
Nice place specially in night, good food, very nice and friendly staff.
Excellent place for bowling. I always go here. Nice and great staff. I never had a problem here when bowling with friends. Their pizza is really good so you should try it. Another great place to hang out and eat and bowl! Strike !!!
I visit this place for the first time and I enjoyed it, and would come again
We went there at 8 today The guy at the front was extremely rude and forced us to pay more money than the time we reserved our lane for. Came here couple of times before Will not come back again.
The staff is exceptional helpfull. Great time drinking beer and bowling.
I always have a good time here
Nice staff, well cleaned, and time to time Sanitization.
Great way to spend the afternoon with your kids. Nice food and the price of bowling is very reasonable.
Staff are always super friendly and welcoming, super accommodating for special needs and people with disabilities as well
Mediocre. Bowling was a blast !!! But food was a huge let down and had absolutely no flavour whatsoever. Would definitely go back for the bowling but not for the food ????
Great food and drinks in a no frills bar. Service is friendly but efficient. Very reasonable prices.
Awesome alley! Great selection of beer too.
Really great place to spend an evening. Had dinner, tried a few new craft beer, and bowled a few games and it didn't cost a fortune. This will definitely be a regular go to place for a night out with friends!
Neighborhood gem ! Great place to unwind in a casual and fun atmosphere. Love their wings, a decent selection of craft beer.
Always have a great experience here.
jordan has exceptional customer service ????????thanks.
The Honest Truth: -Bathrooms are clean and tidy; -Staff are friendly and approachable; -Food was freshly made and catered to needs to individual's (attended a birthday party) -Large venue for large gatherings My Opinion: We recently attended a birthday party where several Lanes where used and a lot of children shoes were used as well. I found that they had plenty of shoes to supply a large Gathering of children. The food was presented in the lower level and all the food was fresh. I would definitely think about using this place for a birthday party for children and planning ahead of time is a good thing.
Good times, great place to get together with friends and bowl and grab some grub.
Language police would close the place
Bowling was fun, they had no appies to order though
If you plan on playing pool, get ready for a fight. Locals will try to intimidate you. Staff was friendly and helpful.
(Translated) God (Original) Gud
First time bowling in years. My under 10 year olds had alot of fun. Friendly, polite, covid safe. Decent prices as well. Would I go back? For sure the family would enjoy it.
This is the worst place to go bowling in the lower mainland. When you walk in and ask how much it costs to bowl they tell you it depends on the length of time you bowl for and you pay after. We played 4 games and when we went to pay they told us each game was charged per person and our bill was over $180. Yes, you read that correctly, $180 for an hour and a half off bowling for 4 people. I feel they did that on purpose and intentionaly get you to pay after so you rack up a bill that is much more then you intend. Will NEVER return to this horrible place and do not recomend anybody else to get your wallet gauged at this scam.
It's a good place to have fun with family and friends and the cost is really good
We had so much fun. The staff there are terrific.
Great home made soup from scratch!
LOVE this place. I feel like a little kid again when I come here. The best craft beers and the food game has improved greatly the past couple years. After 9pm is all you can bowl during the week so it's a solid deal. Super friendly staff and always a good time.
Freindly staff and usually not that busy to get a lane.
Great place....great staff...pool tables are perfect
Really nyc place...one must go for the experience
I hate to give this place a one star because the staff here provides exceptional service from previous visits. However, my recent visit the lady at the front desk taking payments was very rude, we talked to another party that was there and they said they had a similar experience with her. A lot of recent one star reviews complain about this girl as well. Sadly will not be returning or recommending this place as it nearly spoiled our night.
Great place SUPER CLEAN, the food was better than I expected. Staff were super friendly. Bowling was a blast..
Kind of seedy looking, but a great place to hang out! It's set up really cosy and makes for a great hang out. The food was a bit greasy, but super tasty!
Wow! What awesome precautions they are taking here with COVID!! Really felt safe here and it was sooo nice to be able to take the kids somewhere for the first time in months. The balls are all sanitized as well as the shoes and all surfaces. Really well run and super comfortable! Thank you for giving us a great and safe day together :)
Great staff, great food, great fun. Would 100% recommend visiting. Enjoyed it very much.
A big group of us were there last night (not our first time!) We had made reservations earlier in the week for two lanes. Unfortunately, soon after the games got started, the pins started getting stuck. The staff was very quick to try to solve the issue. After about 10 minutes, they informed us that it wasn’t possible to get the lanes going again tonight. So, they would move us to different lanes. All the lanes were being used, however, and we’d have to wait 15 minutes until they freed up. While we were waiting, they brought us a free pitcher of beer, some free food and we’re very apologetic about the whole situation. The service is AMAZING, the vibe is very laid-back, the beer is great and the food is delicious. We always have a great time when we’re there!
Good food great atmosphere great staff
Family friendly bowling with tasty snacks.
Great place, but the tequilla is watered down to piss.
Great place.Good food.Safe Environment.
Kid friendly! Wonderful atmosphere. Super duper fun!
Fun experience, good place to bowl
Very rude staff in front desk. I never recommend to any one. It was very bad experience!!!!
Dated but ok. Bathroom is shared with the bar upstairs.
Came on a Saturday and a bowling league had taken up all of the ten pin lanes, which was a shame. Forced to use 5 pin lanes during a date, not ideal
Clean, good staff
Abysmal customer service. We reserved in advance for 1 hour, upon arrival the attendant treated us poorly. Then he wanted to overcharge us for 1.5 hours when we only made a reservation for an hour. Extremely disappointed as this was my first experience at this location. The front desk attendant needs training in customer service.
called to inquire about pricing for my husbands birthday, I spoke with Jordan and he was fantastic, very friendly and super helpful !
What an incredible experience we had at Sandcastle Bowling today! The staff are always friendly and wonderful, but today one staff member in particular went out of his way! I came in to bowl with my daughter and her friend. Both girls were staring longingly at the stuffed animals in the Claw Machine, asking if we could play so I could win them one. I explained that it was a difficult game, and that if I played, I may not be able to win them anything. The wonderful staff member that was serving us must've heard us, as he then proceeds to the Claw Machine and starts to play. The girls stare in amazement as the young man proceeds to win a teddy bear and a unicorn. But then, to our total surprise, the young man hands the stuffed animals to the girls as a gift! The girls were over joyed! We thought he was playing for himself, as he told us afterwards he's quite good at the game, as he plays it often. I would like to add that to play, he used his own money. We never asked him to play, he just did it out of the goodness of his heart. What a wonderful facility, and wonderful staff. We will absolutely be back and will recommend to all our friends. As a side note, the food was fantastic, and the place was spotlessly clean.
Great place to grab a few games of bowling. They also have a great food and drink menu.
Great place to enjoy with friends....best bowling place near by...
Fund raiser Bowling, good fun.
Fun time bowling
I just wanted to thank Jennifer for going out of her way for me. I reserved 2 lanes and a table at the grill upstairs and she did it for me days in advance. The staff was amazing and nice. We had a lot of fun and will definitely be back again.
Loved it
We held a staff event here about one month ago. It was a Saturday night and the place was busy. We had three lanes reserved. Jordan and Brianne did a great job running the front and made sure everyone was taken care of. Every seemed to run very smoothly and efficiently. We'll be back!
Fun bowling. Both 5 and 10 pin in the same place.
Love the castle!
Great place! Food, bar, and bowling ( plus I believe there is a workout gym too? ) friendly staff and very fun place to have a drink as they have pool tables and dart boards. Also close to busses and gas stations .
Bowling and beer awesome pairing
Had a lot of fun here. Food was way better than expected too! 5 stars
My rating is for the gym which I love, open 24hrs, no appt needed, clean, quiet, spray bottles at the counter to clean the equipment as you use it.
Let the good times roll
Great food and fun atmosphere
Great place for bowling and good environment for whole family
Poor management
I like this place because the staff are personable and they have tasty craft beers. The 5 pin bowling with guards is excellent for kids and the 10 pin is what adults need to be reminded that we can have fun while not being great at bowling.
Good vibes, foods a bit over priced. Equipment is good customer service is great. Alcohol is priced well. Clean. Food is not worth it.
Best burgers in White Rock
Fun place to go with the family. The booths are great!
it is so fun
Good times
Nice staff, accommodating and friendly.
Great
updated lanes
updated lanes
Great bowling...I lost though.
Recently came here since my normal bowling place was closed. From the beginning I appreciate the large parking lot and the easily accessible and visible location. However I personally think that the prices for each game are kind of expensive, the prices are only worth it of you think ahead and pay for multiple games or an unlimited session. But I like how they offer both 5 and 10 pin bowling with the small and big balls. Once again the prices of the food can also be expensive. Overall I enjoyed my experience and had fun. I would recommend this place to people who are looking to play multiple games and I can't wait to come here again.
Its nice place for bowling and bday parties
Negative experience. Had a miss communication with the worker. No point getting into who was right. I have no issue with their covid regulations. Perhaps your employees should not say "I will pretend I did not hear that regarding covid" wink wink when booking and there would not be any miscommunication. If you take a look at the 1 star reviews over the past year, they are primarily from people of colour. Perhaps ownership may want to take a look at that
Great place for beers and friends
Awesome Fun-o-frolic place
Great place, would be perfect if we could take drinks to the lane with us! Friendly staff even when it's busy and they have delicious food.
Lots of parking, friendly staff, clean. There are not enough mid weight (9/10) 10 pin balls with large finger holes. We were only able to find one 10 ball with large holes and the thumb hole was badly chipped which scraped my thumb. They need to do some ball maintenance.
Daily single bowling for our participants as well as youth in the pm
Rocking place
Fun times and good service. Try to find cheap nights and sometime they have deals on Mobile bandit
great food, clean environment
A convenient place for kids and friends I enjoyed my time
Lots of fun, great prices and food
Fun bowling experience and I was surprised they have both 5 pin and 10 pin bowling. I wouldn't recommend staying for food and drinks though.
Great place! Go bowl!
Fun environment, good food, nice staff, good prices
The WORST experience ever... will never visit this place again. So we went to this place today. My friend showed his vaccination proof, student ID(with his picture on it), his credit cards but was denied entry. He lost his BCID so he couldn't show that. We understand their protocols but the staff could be more polite and could attend us nicely, the guy attending us was very rude.
Good idea with mixture of 10 and 5 pin bowling.. Friendly staff..
The location is great if you wanna enjoy food and drinks along with bowling. Don't forget to try their delicious chicken wings. Make sure to book an alley because they tend to get busy especially on weekends.
Food, staff and atmosphere is pretty good.
It’s a good place for bowling. But celebrating your kids B day or any other occasion wouldn’t be a great idea. We booked the place for 2 hrs for my sons 7th B day and girls left the cake on the side counter no B day song was sung for the the lil one and Didn’t even bothered asking who’s B day it was and never once came for a second round to ask how the food is or if we need anything else. I would strongly recommend to look for other places with good and friendly service unless you’re ok for the sake of bowling
We liked the interactive games within bowling that are available! Fun, light vibe. A bar is also attached. More expensive than we were anticipating, even with the shoe rentals for 5 pin. There was 5 and 10 pin bowling available, and there was immediate availability when we arrived without a reservation. We definitely enjoyed our hour, but it wasn't necessarily a cheaper date night idea.
Great gym and staff
Great alley. Lanes very well maintained. Good food. Great service.
Loved it. Couldn't bowl for the life of me, but it has bumper rails so you don't get gutter balls. Good food and service.
Good. Fun. Excitement. Best place to hangout with friends
employee at cash register seems like he hates his job. Should find somthing that makes you happy buddy! No need to be rude to paying guests! Hope your next shift is better!
Just came here with my family a few days ago and it couldn’t have gone any better. Staff were very nice and helpful, the place was very clean and organized. 10/10 would come again and recommend.
Clean, super fun. Great for families. Good food and drinks!
Good atmosphere, food and beverages available for purchase, free parking across the street, you are charged for time @ $35/hr per lane, pins seemed a bit sticky / not falling for strikes
Nice place to take kids for bowling
It is very noisy. If you like quiet places, this is not for you. However good service and reasonable prices.
Very family friendly. Great place to bring the kids for a hour or two
Good food. Good people. Go there lots
Great lanes, great service, had a ton of fun.
Lots of comfy places to sit. 5 or 10 pin bowling options are great. Lack of parking when busy (on a Tuesday) makes it difficult to navigate the parking lot. Didn't have food but wouldn't hesitate to try next time.
Amazing
Fun game nice staff clean place.
Love it here, drinks and bowling you cant go wrong
10 and 5 pin bowling craft beers and food is surprisingly good
Amazing time and awsome services
Very good from bowling
Good but the bathrooms are dark to see what you're doing.
A nice family owned bowling alley
We had a lot of fun
I had gone to this place with my family , and as i was reading along few of the reviews yes i had mixed experience . One of the front desk staff was very rude , we felt she just did not want any one there or did not want to work there . We took time time to get the vaccination code out and she just left the desk leaving us guessing what we should be doing for 10 min . Our kid had dropped a ball wrong and she came firing at us . Even for the time we thanked her for her service she just moved off .However o2 ladies at the desk where very friendly and the place was awesome . We did taste few of their food and it was good and upto the name .
Loved it. My nephew always beat me!????????????
Kids have a great time, every time
Great place to come and have some fun during a time where we are so limited. Everything is in place for Covid regulations. Super fun way to spend an afternoon!
It is a great place for bowling, service is good and the rates are reasonable!
Nice little place with great beer. Take the kids. Have a beer. Bowl. Have a pizza. Great night out in South Surrey.
Place is getting a bit run down but it's fine for kids bday parties etc. Fortunately they have a good selection of craft beer for the parents.
Nice place. 5 and 10 pin bowling. Good food and friendly staff.
Very fun experience for my four year old grandson and friends ,,, children and adults partake of bowling and food ????????
Food is not that great..
Great place to hold events, fun staff and a great atmosphere.
Amazing place.
Despite the different hours kept, I found this bar to be an exceptional way to spend a few hours. Outstanding day staff, ready at your side to side and assist, or just bring you a fresh (cold) pint. May just be one of my new favorites.
Had a great time
Great rooms
They have good deals for families. Food is good
Fun time had buy all
Best customer service provided by one of their staff member Jordan.
Fun place for all ages
Fun place to spend time with family and friends. Clean and safe.
I am a league bowler and had the bce burger so good the homemade burger was awesome along with the homemade fries lower price then some pubs but worth the money. Great job and service is great too
Bowling was great! But the bar was a very bad experience, we felt very uncomfortable and not wanted due to the bouncer! I would recommend having a bouncer who allows all types of people not just one kind. Never going back to this place!
Its not good...the guard come again and again to see our identity.
Service staff are rude otherwise no complaints
Cold Beer, good prices, sexy server.. pool tables, darts and karaoke Wednesday's!!
Considering the fact that they had no customer, we went as a group of four asking for 2 lanes and got rejected. Politely asked 4 times and the returned answer was still a “ no you guys have asked like 10 times.” A worker named Mike, told us that they usually do not give out 2 lanes to a group of 4 which makes sense if the lanes are fully in use, but in this case literally 2 group including us. So does that mean we should come as a group of 2s to get 2 lane? That makes no sense at all, only looks like you guys are too lazy to do your duties. Usually went once a week regularly to play but it looks like we won’t be going back. One of the worst customer service I have ever experienced.
Loved it was so fun and relatively inexpensive!!
Good prices and availability, but they don't go anything about people smoking right outside the door
Great bar, clean. Food menu is great, delicious and quick. Craft beers, cold. Cocktails. Quick service. Cheap bowling . Clean bathrooms
The girl on front table is very rude i dont think that she ever have a experience in customer service she just treated us rudely i think that the owners should know what is going in their businsss place such a rediculous service titaly disappointed never suggest anyone to go there????
great place for a date, heavily overpriced though:/
Good service, very accommodating and friendly.
Great discovery! Tucked out of sight, but what a find. Clean, friendly, modern and surprisingly... top notch food. AND very reasonably priced. BONUS We'll be back!
Great place once you get there. Staff is very good but impossible to get through on the phone to make reservations. Very frustrating.
Had a great time bowling. The BC Burger was very good. The music was fun. Used a Mobile Bandit coupon ($50 included 2hr lane rental, shoes for 4, large pizza and a pitcher of beer). Totaly recommend it for a fun casual night out with friends, or on a date. Service was prompt and friendly.
Nice place for bowling , also has awesome mocktails amd drinks
Such an amazing facility for family and friends patio is set up beautifully, bowling lanes are very clean, the staff are amazing and professional! I highly recommend to anyone that wants to have fun and have good vibes ???? also the food is exquisite come on down or BOOK your lanes BRING you friends/family
Really Clean! Fresh vented air. Nice place to bowl at. Chill place, good food. Nice location Sand Castle 5 Stars ☆☆☆☆☆ would reccommend.