Here we offer you the reviews of real people who are buying the products of Get Air Trampoline Park (Bowling Alley) in the area of Bonavista (Canada).
At the moment this firm gets a rating of 4.3 out of 5 and the score has been calculated on 127 reviews.
As you can see its rating is very good, and it is based on a high number of scores, so we may conclude that the valuation is quite reliable. If people have bothered to leave their review when they are happy, is that it works.
You know that we don't usually stop to place scores when these are positive and we usually do it only if we've had a problem or issue...
This Bowling Alley is classified in the category of Amusement center.
Awesome to be with friends
Boing!
Good price for an hour, and gave me a good workout. Loved it
Great facility. Kids loved it!
Plenty of bouncing space for everyone
Dangerous, mostly unsupervised
Awesome spot for kids to blow off steam..
Nice place for kids to have fun love it
super fun, place is kept real clean and the staff are super great, eager to help and answer questions
The best fun and workout you'll get!
horrible . The staff Is rude un fair ... wouldn’t let me go on it with my daughter .... wouldn’t let my daughter on anything while other people were doing it ... missus was tapping me on the shoulder saying my daughter couldn’t do this or that! waste of my money .... never again !
I would give it 5 stars but it is really warm there
I love this place! Very friendly staff and well maintained! 5 stars ⭐️
Very fun spot, but I felt every minute of my age after 30 seconds of jumping.
Such a fun place for all ages! One hour was plenty for me!
Awesome place. Deanyka is always so friendly and good with the kids. Great prices and always a great time with the kids
Really fun place
It Was Fun But You Have to Wait for 1.5 Hours in a line just to get in
Always a pleasure. Staff are kind and ensure everyone is enjoying time throughout your visit. Great for family time, or just time out with your friends to get some cardio. ????????????????
Had funn but there needs to be an adult only night I had to constantly watch my back as to not kill a child
My grandson loves this place
Fun for kids... clean and pretty friendly
i went with the scouts and i had a blast! good staff and really fun with friends.
It was an awesome experience. I had a blast.
Get a better system. Like phone number computer look up it too much hassel
Wasn't sure what to expect when I entered but my son had a blast. So much so that it was a trial to get him to leave. Something for all ages there. Toddler hours on Sunday which is great for a 3 year old.
Went for toddler time and we had the whole place to ourselves. I was a bit confused as I thought I could jump with my kids but when I asked I was told no... but I think we both might have misunderstood each other as I did end up getting socks and jumping. Lots of fun!!
Pretty good place to take the kids for some fun. Lots of trampolines and a special area "little air" for 5 years old and younger. Staff here are usually pretty strict with enforcing the rules. Considering the circumstances of someone getting severly hurt, it's all in everyone's best interest. Parties here are on the more expensive side.. hense the 4 stars.
My 6 year old just finished a week of summer camp at Get Air and had the BEST time!
Kids enjoyed immensly
Rude and ignorant staff. Not worth it.
Service was great, very helpful staff, easy line up and they even came through to help me wrap a gift for a birthday party - I wasn’t prepared for! Great place for a rainy day!
Really expensive and the foam pits are definitely a cess pool of germs
Shout out Kaitlin Deanyka Emily mackenzie they did very awesome tonight Great work!!!!!
I totally loved it. The trampolines are fun but the staff can sometimes be rude. Otherwise, it is a really good place
The kids have loved going to Get Air during the pandemic. Always clean and well managed. The staff have been very professional and always friendly. They really show a genuine interest in their guests. Get the membership! Saves you money if your a frequent flyer like my kids are. P.S...jump with the kids, it's an amazing workout!
Great place with trained staff. Tonnes of equipment
Lots of fun excellent way to spend an enjoyable time with the kids
Went early when it wasn't busy. Nice place. Staff were on-point and vigilant about safety. Gets busy in a hurry though.
The facility itself is great. The kids at the party we attended had a blast.
Rude and neglectful to injured children and families, they do not pay attention or care to call when a child is injured. The manager Corey is incredibly disrespectful, would highly recommended not leaving any one you care about there in their trust.
We had a great time. Friendly staff and welcoming environment!
Went there last night. One employee was very rude. They obviously don’t follow their policies
I have been bringing my little fella for the past couple years since they opened. I have to say the staff is always friendly and helpful. The manager is always checking to make sure everyone is practicing safety first.
Amazing place! Its better with family or friends.
Kids love it
My son attended the Summer camp program here and he LOVED it! Of all the camps he has attended over the years he said this one was his favorite. They did a variety of outdoor/indoor activities, it was not very expensive and the staff were fantastic to deal with. We highly recommend!!
Overpriced and underwhelmed
I love get air but not as good as axtion
Kids had tonnes of fun. A bit over priced.
Incredible time can't wait to go again be ready for a work out
My daughter loves it here
Employees weren't too kind and pretty pricy for what you get.
We attend Toddler time on Tuesday and/or Thursdays every week and we love it! It’s a perfect time for a parent/ grandparent/guardian to spend quality time jumping with their toddler. It gives the child an opportunity to get their energy out in a safe and fun way! I love that it’s such a big space and that you can supervise your child from anywhere. The place is always kept clean and most importantly the staff at Get Air (Thorburn road, St. John’s, NL) are amazing. The manager, Cory Janes, makes an effort to get to know all the parents and children. He’s friendly, personable, kind, knowledgeable and professional. You can tell that Cory cares about his job as he’s motivated, energetic and helpful too! He frequently helps me (and other parents too) get their children ready for jumping in any way that he can. Ex: I have a baby and a toddler and he has offered to hold my baby while I put my toddlers socks on/ take off his coat and get him ready for jumping. Cory and Deanyka have been very helpful with helping me choose the appropriate birthday party package for my soon to be three year old’s party. I received a detailed email from Deanyka about the party and it answered all of my questions. I would highly recommend giving this place a try if you haven’t already done so!
I have only been to this place for birthday parties but we had a birthday party there for our son and had a wonderful time. Thr children had an amazing party and Corey (our party aide) made the entire time there and nearly hands off experience. Well worth the time
Terrible customer service every time.
It is a great place and the employees are awesome
Its good and fun. I come almost every day, i like a lot of the staff and theyre almost always open!
Very fun place to go and let out energy with friends and family. There are spaces for all ages and it is fun for all!
Amazingly fun and a great workout for the whole family
Had fun
Definitely a place to go if your looking to have a good eorkout. The staff are amazing and very helpful when entering. Will definitely be back again
No point in visiting St.Johns if you don't plan a visit to the trampoline park!!!!! A pleasure as always
It's really good I have fun with my friends
Hype the dude who looks like tom holland is the best
We took our Girl Guide group to Get Air 5/31/21 and had THE best night ever. We basically had the entire place to ourselves. The staff were amazing and super helpful and polite. Everyone got to play, jump and have so much. fun. Check in was very fast and well coordinated. The staff ensured that all the information was gathered to get everyone checked in quickly so we could enjoy all our time. Recommend 100%. Get Air made our night very memorable!
The review below is disgusting. The fact that the business never replied to it is amazing. I would never trust my kids in the care of someone who would allow a child to sit for hours with a broken limb with no care. Absolutely shameful.
Amazing and friendly staff!!
I work with Special needs adults & struggle to find active fun things for them to do on rainy days. We popped in to Get Air 3 weeks ago, they loved it. The manger Cory was working at the time. We felt so welcomed. Cory even set up a package so they could go back weekly without it breaking the bank. The staff have been so welcoming, kind, respectful during our time there. They even take time to motivate the young adults getting them to get back out there when they lose steam. I can’t recommend this place enough!! Amazing service!
Awesome place for kids!!
Absolutely Unbelievable! Deanyka and Cory were amazing start to finish. I have never had a birthday party go so smoothly. She had complete control, the boys hung on her every word and my boys told me it was the best party they have ever had. In a year that has brought so much disappointment, Get Air was a delight and we are grateful. Thanks to you all.
My 3 boys love it!
Thank you to Corey, Danika, and the rest of the Get Air team for being so accommodating during our film shoot!
Good staff
Nice but expensive
Awesome party. The hostess thought of everything, would recommend to any kid any age!!
Rude workers, company does not follow their 46" policy, also does not follow their of age policy when required.
(Translated) Funnnnnn (Original) Funnnnnn
Amazing place. Real fun. If you don't have the proper stamina, just get the one hour package. You'll be out of breath by the end of it all
Love this place with my son and fiancee.
Great working stuff. Great place to get an exercise whilst having fun.
The kids love it. What can I say.
Great place for kids to enjoy themselves,
Our kids really enjoy this place. It's kept very clean and seems to have plenty of staff supervising. Do did like the fact that parents could hang around the area, since it allowed us to watch the kids throughout their time.
Lots of fun for the kids. Some of the staff can seem a bit rude. Kids had a blast though.
hateful people.
was fun the first time it opened but its way way to hot i couldnt be comfortable and makes me not wanna go back
I lost my foot in the foam pit and there are no trampolines and my friend didn't want to come with me
Lots of fun!
Great place for the kids, they loved it. Very clean and the staff are very friendly. Highly recommended
Kid loves this place! We purchased an awesomely priced yearly membership so he can be here as often as he likes.
Good recreational activities
This Is a pretty fun place to go, even if you're an adult it's just fun to jump around like you're a kid again. I prefer going on friday nights since there's less kids and the music they play is pretty good. Would like it if they had time slots for just adults to go, not that I don't like kids but I'm just worried about accidentally sending one of them flying or hurting one of them when ever me or one of my buddies get on a trampoline.
Clean, spacious area, courteous employees. Lots to do..
Don't waist your money staff are ignorant, we paid good money for our child's birthday party all we got was a bunch of 15 year olds telling us how not to play with our kids. I mean there our kids we ain't going to intentionally hurt them. So don't expect to have much fun with your 3 year olds because they can only play on the small kids section then of course u can't step out on the trampoline with them to help bounce them around cause it's not for adults. So I ask how do my 3 year old play here buddy says just let he go by herself. Also it's at least 30 degrees in there and when I asked about that he says there thermostats don't work so constant heat it is!!!!!! There all about rules and safety but what about heat stroke cause that is what's going to happen!!!
Fun place to take your kids on the weekend but works are mean and just dont do anything stupid
nice place, needs more activities if you plan on staying for more than a hour. staff are careless.
no Glutan free pizza I mean I could have died and Im pretty sure I knocked a kid out because the dodge balls are to light
Good pack
Our experience was absolutely amazing ???? The facility was clean , well maintained and the customer service was amazing ! Our first Family visit to a facility of this nature , the staff walked us through the process and ensured that we understood all the waivers and rules before we even entered the jump area ????. We have gone several times now and will hopefully get to go again in near future . Get air St. John’s is an amazing facility for people of all ages to avail of with an amazing group of staff . ????
i went with my cousins in 2017, it was awesome! best day of my life!!
Fun for children and young people, tidy and safe!
Was a little frightened of them getting hurt but it’s super safe and fun. It’s our first time and we’ll definitely be back.!!
Me and my friends and family had so much fun. It is an amazing experience for the family and kids to enjoy!!! It is awesome
Great place for the kids to burn off some energy.
My son loved it and I liked how they were very safety oriented.
The staff was quick and efficient. The layout was well planned. The party rooms can cater to many sizes of party. And the play area is expansive.
Our 3 year old has so much fun here and we're always excited to take her. The staff are super friendly and welcoming as well as big fans of safety. They will approach families and not yell at anyone if anyone is being unsafe but will educate a better way to play so everyone can stay safe and keep having fun. Very clean as well!
Had a birthday party here last year. Final price was double what was quoted and after many attempts could never get a receipt. Be very careful as the prices are very high.
Took the kids here and they loved it. A trampoline play place, including a space designated for smaller children.
The workers are vary rude and unkind but it's a fun plase to hang around with friends
Great customer service by Danika! Kids had a blast! Thanks Get Air NL!
It took no time to get in, no line up and the person at the front desk at that time was very polite. It was my cousins and my first time there. You always see and hear things about Get air so we were excited. My brother has been there a few times before. It was loads of fun until my brother got told he wasn't aloud in the foam pit even though he was on one of the obstacles and fell off. The workers on duty were really rude and disrespectful. They would sit there and watch my groups every move, blowing the whistle and talking to is at anything we did. I read the rules, watched the safety videos and 95% of the stuff that we got spoke to about wasn't on on any of the rules. The staff would point at us when talking to other staff memebers. They would get speak to us even if we did do anything. People would do stuff constantly around us and then one of us would try it and we'd get spoke to even though they just watched 20 other kids do the same thing. There was a kid building a fort in the foam pit and didn't get spoken to but when we would jump in it we would get spoken too. It was to expensive to get treated so badly by the staff. Even the manger was a little rude when speaking to us when we asked him a question. I understand speaking to someone if they are being rough/dangerous and not following the rules posted but parents sign a waiver for a reason. Let people have fun and stop being being rude and making them uncomfortable from your constant staring and pointing. My family and I will not be coming back unless you get new staff or teach the ones you have to treat people so badly
I was really skeptical about coming to a trampoline park for my child’s birthday because the danger factor of trampolines makes me nervous...however!!! This was an amazing experience! Corey and his staff took care of our 15 kids, all the party prep, and the park facility was clean, and felt very very safe. I wasn’t nervous about the kids safety for one second. I highly recommend this facility for your next birthday party or just a fun afternoon of physical activity!
Overall the park was fun, but I did not enjoy the staff. The staff are way too strict and abused there power. For gymnasts and people who want to improve their tricks this is not a good place to do so. There is a rule which you can only do single flips that I strongly disagree with. I did a double backflip and they gave me a two month ban from the park. On top of that they made me and two of my friends watch a safety video because apparently we were “not following the rules” another kid had to watch the safety video because he supposedly hung off the basketball rim, which he didn’t do. Also they made me watch the safety video again after this and when I did I realized what they sent me to learn from wasn’t even on the safety video!! Overall the manager was rude to me and sarcastic to my friend and made him watch the safety video AGAIN because he asked to leave. This place made me not think of a trampoline park but rather a school enforced with rude and obnoxious teachers. I wish there was a 0 star rating but I wrote this to inform you if you go, don’t even question the manager because he abuses his power and another staff was following me around wherever I went. Please don’t go here unless you want to be bossed around.
AMAZING EXPERIENCE. Me and my mom were volunteering with the General Hospital Sports and Social Club for the Childrens Christmas party. Everything ran so smoothly. Cory and Deanyka were incredible to work with. I highly recommend this place!
Great place to take the whole family
Awesome great place to try
Kaitlin and Kelsey are AWESOME!!!!!!!!
Had a great experience with Cory, Danika & staff at Get Air when renting out the facility for a film shoot. Great folks to deal with and a great place to visit - highly recommended!
Excellent place to have lots of fun!! I would recommend it for all ages.
Kids love it here
What a fabulous experience at Get Air St. John's. Cory and his team were exceptional! My son is already talking about having his next party there!
Get air is the best place to jump start your jump time today
Some of the rules were a bit more strict than other trampoline parks I've been to but even still we enjoyed it very much. The adults had just as much fun as the six year old!
A great time for adults and children
Awesome time friendly staff me my wife and kid had a time !!
It was fun and the staff is great. Would strongly recommend
Wow was going to book a group of foreign students in , not good reviews !!!! Says a lot .
My son broke his arm this morning at Get Air Day Camp. I'm NOT mad that it happened. I fully understand that accidents happen and I …
Get Air made us feel right at home with lots of fun and laughs! Thank you Danica and Corey for the amazing experience!
Get Air St. John's is fabulous. The employees there go out of their way to ensure everyone is enjoying themselves. The parties let's just say I hope they dont change a thing about them. It is every parents dream to have birthday person and guests happy, which they certainly are at this place. Keep up the great work.
Kids love it!
One of the best places in St John's to bring your kids! So much fun had by all.
Great experience great place to bring kids!!! Friendly staff!!
I cannot say enough good things about Cory and Get Air St. John’s! We had an absolutely AMAZING time at my daughters 4th birthday party. Our party host, Cory, was phenomenal! He was attentive, knowledgeable and made us feel so welcome. He took care of everything from start to finish and kept everyone and everything in check! We had multiple staff members check in with us to make sure we were having a good time and I also noticed staff checking to make sure all the kids and parents were not only jumping safely but also respecting public health guidelines. All in all it was truly a wonderful experience and I wouldn’t hesitate to recommend a party at Get Air St. John’s to anyone! Keep up the great work Cory and staff, well done!
Get air's service is garbage i can not belive when you call them they lie they said they have no line and when i showed up 5 minutes later there was a line out the door and around the corner
Extremely fun, lots of bouncing and an overall great workout. Employees were really friendly and attentive. My only complaint is that some of the areas like the foam pits can be incredibly dusty, looking at it from a different perspective it must be almost impossible to completely clean and must be a nightmare, but if you're allergic to dust, make sure you pop some allergy meds before you do either the ninja course or jump into the foam pits. Personally, I think this is more fun than a night at the movies.
Great place for the kids to unlock their energy and have birthday celebrations
Lol so much more than 100 %fun
We had our Daughters 7th birthday party at get air St. John’s today, and it was the absolute best experience. I was hesitant to have a party during this pandemic but everything was so clean, and proper protocols were followed. Our host Deanyka was amazing!!! She had total control of the kids and party room, and ensured everyone was having a blast! If you’re looking for a hassle free party, then I 100% suggest calling get air!!
My daughter enjoyed herself
My kids go here all the time and has a blast each and other time . The staff & manger are extremely sweet & friendly ! Definitely highly recommend bringing your kids there. It's lots of fun & always a great time ! The do alot of special events , has alot of toddler time which is absolutely amazing !they do great things for all ages !
Good place for kids to play.
Would be really fun if it wasn't separated by height. My little sister and I couldn't play with our little brothers at all, and mom's couldn't play with their little kids. Overall not a good visit, staff were cold twords the kids. Probably won't go back again.
So much fun for everyone young and old!
Deanyka is awesome the best my daughter loves her she is fun and always smiling ????
Great place for your kids to burn off their extra energy.
This is all my kids absolute favourite place to go right now! They all (kids ages 9,9,10) attended summer camp last week and are begging to go back! The staff are always very friendly and welcoming and I’m always impressed by how clean the entire space is. Great job, Get Air St. John’s!! We will see you in two weeks for another week of summer camp! ????
I don't know where to start. The service was beyond bad. We were met with the most condescending host who made us feel bad for being adults (after telling us over the phone that the place is not just for kids). Our belongings were tampered with in a room we were told would be locked. The bill was almost $400 for an hour of play in a crowded, child-infested gymnasium. Money is the only thing this place cares about.
Loved it, I am 32 but bounced like a child...really good cardio and good for balance by the way! There is also a ninja warrior parkour...and the membership is only 20cad a month...which is less expensive then taking 3 hours ????
Get Air in St. John's is really fun for the kids!! The staff are super friendly and very accommodating to my son who autism and a hearing impairment. We have visited often and will continue to do so.
Really fun but they need a designated 18+ night or time of day.
We went there and so many rules! We weren’t allowed to sit on the trampoline that was empty and I thought I lost my phone (later it was found) and we were going to check the foam cube pit and we weren’t allowed to do that either! Very inappropriate behaviour from staff, very disappointed ????????????
Friendly staff, who always show kindness and patience with the kids. While there are a lot of rules (for good reason) they are clearly stated and strictly enforced. The amount of energy/fun per dollar spent, makes it worth while.
Great place.. Staff are amazing
Pretty expensive for just jumping around. Competitor jungle Jim places are much more fairly priced. Was a good workout for an hour though
We absolutely love Sensory Time at Get Air in St John’s, Nl. My son is nonverbal and just asked using his communication device to go to Get Air - unfortunately we can’t go because he can’t handle being around so many children. So disappointed that the Sensory program is currently on hold due to the pandemic. Having a child with autism makes many things a little harder, including going to such places. The sensory time at Get Air allowed my son to get the exercise he needs in an environment that was understanding to his many needs. Please consider restarting your sensory time at Get Air so all children can be included in the fun!
Had a party at Get Air tonight and it was fabulous! My daughter had the best time, and Deanyka our host was the best! Couldn't hsve asked for any better, highly reccomend.
Fun for the kids????
Awesome place for a birthday party! Kids and adults!! Staff are phenomenal!
Huge shout out to Get Air in St. John’s! Had Brody and Carson’s party there and was amazed at how organized and easy everything was. I didn’t have to do a thing. I always stress over birthday parties and this was one I could actually enjoy and not lift a finger. I sent many many emails to our host Deanyka and she answered every single one in a timely manner and professionally. Will definitely be recommending to fellow mama’s!!
Took our 1.5 year old daughter to toddler time. She had the run of the place and loved it! Will be back for sure!
Had a great time celebrating my friend’s bachelorette! Staff were awesome and attentive - would recommend for any kind of party!
Great place to have fun, friendly staff and one of the cleanest recreational facilities around the city. We always have a good time!
The staff at get air St. John's are really ignorant and rude. Not to mention it is really hot in there. And they make you jump very far apart from other people and get mad at you if you don't but how are you suppose to when there's like 60 other people also jumping around. Plus they blow really loud whistle at you when you do something wrong. The staff there are really strict and and yelled at me and my cousins and my sister. Plus it over priced and to crowded. We were told we had to go watch saftey videos or leave the park because we did 1 thing wrong. Over all it really poor service and upsetting how you are treated by staff.
Kids loves it!
Not friendly staff . I think foam pits are dangerous because sometimes you have a hard time getting out of foam pits .
Had my son's bday party here and it was a hit !! All the kids had a great time. The staff, particularly Nathan and Caitlin, were very helpful, polite and on top of everything. The facility is very clean and bright. I had a group of 14 and everything ran smoothly and on time. Would do it again !!
Staff is very friendly. Enjoyable experience. Would highly recommend.
Family friendly indoor trampoline for as little as 2 years
Fun with fitness. helpful and courteous staff.i highly recommend
Not overly organized and I was overcharged. Then told they do not do refunds so was offered a credit to my account for their mistake. Kind of ridiculous when the mistake was on their end. One worker was very rude and abrupt with the kids on a near empty day.
It's pretty awesome. My son loved it. Needs one in Corner Brook.
Awesome place! Awesome staff! Highly recommend!!!
What an Amazing experience. Just had my sons 10th birthday today, The host Cory was so attentative to the kids and the parents. The place was exceptionally clean and sanitized. I would definitely recommend this place for any and all birthdays ????. Thank you Cory and Get Air Staff for an amazing day ????
Apparently CoVid-19 doesn't exist at this building. There were no extra precautions or sanitation. I couldn't even find hand sanitizer. But that's not what motivates me to take the time to write the review... I was there during Toddler Time with my 3 year old. It was absolute chaos. Unfortunately, there were no staff enforcing rules. An adult male jumped on a trampoline my child was on and caused a severe injury. Staff went out of their way to ignore and not address that this occurred. I genuinely do not feel this is a safe place for children especially. My children will never return.
Not safe. Dangerous
Management and staff are very friendly to all persons of all ages they supervise for safety and keep the areas very clean at all times
My sons went to summer camp at Get Air last week. They both gave me rave reviews. They said all the counselors were friendly and attentive. Staff also took all necessary precautions to prevent the spread of covid-19. Very impressed. We'll be looking for summer camp there again next summer.
Kid's loved it ❤
Recently had my 7 years old birthday party at Get Air and it was a huge success. The staff were great, helpful and amazing with the kids. Everything was done for me and so much help offered. I can’t say enough about how well it went. We will definitely be having another party in the future!!!
Worst experience there. Our kids got told off for everything. They weren't allowed to move and they were told off. They weren't breaking any rules or being destructive or rough at all. They were playing with foam squares and weren't allowed. Climbing the trampoline on the walls and got told off. Tossing a soft dodge ball back and forth and got told off. My nephew has asthma and was sitting taking a little break and he got told off for sitting down. Its absolutely ridiculous. You have a place for kids and you treat them like little prisoners. Get a clue. They are kids and they come to have fun, not be told off everytime they move. I get there are rules, but your rules are beyond ridiculous. I wouldnt recommend this place at all unless they adjust some of their standards and let kids have some fun.
There is an issue with getting in and out of the place. There is only one door that.prople can get through when they enter and leave. Extremely congested. 1.5 hr Wait time to get in is not acceptable. Staff is not up to speed on customer service and informing people who are waiting to get in.
Where do I start... I had a birthday party booked for a Saturday night from 8pm-10pm for a 12 year old girl. Which according to an "manager" should not of been booked when they seen it was booked "his words" because it's black light time and adult party's. Upon arrival I approached three staff members and asked them where do I go for my party room and was ignorantly ignored. But the fourth guy I got lucky. We got the kids ready and out jumping but there was a large amount of people and was understaffed. Within 15 minutes one of my party kids was hurt from just a walk in being rambunctious. It didn't come to the staff's attention first that someone was hurt and down. A different parent went for help. Once the staff got there they asked if we wanted a ambulance or not. I said no her mom is on the way so my mother and one of the staff members held ice packs to it. Then one of them said maybe call Cory?"manager" which then I heard a reply NOT unless it's IMPORTANT he said. How did my child's party go. The girls sit around their friend for 35 minutes on a trampoline concerned til her mom got there and she went to the hospital. Then they were to upset to play anymore because of what happened. They didn't want to eat their pizza and just wanted to go home. So I was offered $50 dollars off.... OH did I forget to mention she BROKE her ankle... What a joke of a place. If you want to have your child/children safe and the safety of other people's children... PLEASE parents avoid this place... And I had to give it a one-star an order for my comment to post
Great indoor activity for the whole family. Great value for the cost.
Summer camp has been awesome for Julie there. She really enjoyed it and the staff made the experience easy for us.
Get fun for the kids
Have had both of my girls in summer camp here and the customer service has been so amazing and so accommodating!
Get air is the best place to bounce!
Took my 3 year old to the toddler time and it was great. The staff were welcoming and helpful and continued to be friendly and approachable throughout our 2 hour stay. I don't know who had more fun, my 3 year old or me! Can't wait to go back again.
We took 23 Girl Guides (aged 9-11) to Get Air on 5/31/2021 and had a great night. The staff was friendly and was so helpful in organizing our waivers so that check-in went smooth and quick so we could maximize our bounce time. And there was lots of cleaning during our time there as well. The girls are already asking to do it again next year! Definitely recommend this for a group outing.
Staff left a child crying for almost 3 hours with a broken arm and decided he was fine and his parents didn't need to be contacted because he could "wiggle his fingers so it's not broke"
Amazing night (or day) of entertainment for kids of all ages while getting exercise and fun and positive way... Corey and his amazing staff are always courteous, helpful and efficient... Kids have a blast every time we go!
My girls and I loved it. Great fun and exercise for an hour
Deanyka is the best host for parties and the best staff member
Great experience. Great birthday host .... And good time ...
Attended my grandsons birthday today and I must say I was really impressed with how organized and clean the place was. Our host Cory was amazing with the kids, organized games for them and made it such a memorable experience. By following the covid protocols Get Air has made it possible for my grandson to create memories. I would reccomend anyone to this place it has exceeded my expectations.
Just attended their adult-only night! Super fun and a great work out! They have a variety of options - dodgeball, bball hoops, slack line. Black lights and good tunes! Highly recommend!
The kids loved it.
Kids really loved it! Great for all ages
Great park, horrible staff! The staff did nothing more thab abuse their power. I understand that children need to be watched closely incase of injury, but we are adults for god sake! Myself, my husband and another couple went for the evening and felt like we were being followed around all night. Don't do this don't do that was all we heard. One of the staff members approached me and told me not to sit on the trampoline. Are you kidding? He also approached myself and my husband because we were jumping on the same trampoline. Really annoying and unnecessary. Also, overheard a staff member put a kid in time out? Great for kids, but it almost seemed like they don't like adults enjoying a night out.
Absolutely loved it !!! If you haven't been here you really should bring your kids
The manager is fantastic to deal with and the girl at the front desk had my best interest in mind. She notified me that my wavier was expired and helped me through the process.
My son loves it
Get air is an awesome place! 5stars all the way
Get Air St. John's is a great place to take children. It's much more than a place to jump! There are so many different activities that the children can do. The staff are very friendly, welcoming, and helpful. My son (who is 6) loves going there. The cleanliness of the trampoline park has always been exceptional each time we have been there. Highly recommended :)
Great spot..awesome staff but their phone system is gonna kill that place!! They really need to change to a local number
Terrible! Went today with my two girls and was quickly told my passes were not eligible for 2 for 1 Tuesday. No explanation. Once in, was quickly told I could offer no help or support to my 7 year to participate. She is too tall for Little Air, but loved the rings, ladder etc. While never an issue in all my previous trips there, I was told I could not lift here, support her or even hold her hand. She was very upset and confused. Too big for half the equipment and too small for the rest. I assume they know why the place was empty?
I called, and all calls are forwarded to an office in the states. Also, customer service was quite rude
Its great for all ages. We love going there.????
Family fun
(Translated) Super great! I have a soft leg for an hour, and I have to go back to play chess! (Original) 超级棒!一个小时就腿发软了,下棋一定要再去啊!
love this spot
I’m still floored by how we were talked to and treated by one very unhappy employee Get Air Sports And to make the best of it it’s a place for primarily kids!! We were cursed at by the employee to the point she pushed books across the counter and loudly said “IM NOT F@$%ing DEALING WITH THIS” as she walked away! a coworker that was very helpful managed to straitened out the situation for us but unfortunately the so called manager was not to be reached and today is her last shift so it’s pointless to talk to her, and the owners?? Well apparently they live and operate out of the U.S! So there is not control over the employees at Get Air Canada no one to call and report This very unprofessional, mean and nasty employee! We were not the only ones there Saturday afternoon that had to deal with this A-hole employee either, we had people approach us and tell us their encounter after they witnessed what we went through. At the end of the day we were there to celebrate my nieces bday we didn’t need that drama nor did anyone else that had an unfortunate run in with that emplo
Nice place to visit. Kids always enjoy. You can become kid as well.I strongly recommend to visit.
Awesome time for all ages, and fantastic staff
Excellent. Well planned for social distancing
We attend Get Air regularly. My son has Autism and loves to attend the local Get Air. The manager Cory is always so friendly and helpful. The staff are always great and helpful.
Very bad service very expensive do not reccomend staff treat u very poorly. The experience was horrible.
Kudos to the lovely staff especially Kelsey
My daughter and 10 of her friends attended Get Air in St. John's last Friday night to celebrate her 12th birthday. The staff were amazing! Upon arrival I was immediatly impressed as the young lady on the front desk, Deanyka, was fantastic!! Excellent customer service skills and great with the kids. Corey was also fantastic and helped with a few questions that I had. I requested some further information regarding future birthday parties and I promptly received an email that evening from Deanyka with all of the details. I highly recommend Get Air St. John's as the staff were so accommodating, helpful, and has exceptional customer service skills. We will definitely be going back!!