Yesterday I called the shop to inquire about a haircut for my brother since he has been having terrible luck finding a barber shop in Saskatoon. Since I’m a barber in Toronto (and obviously unable to cut his hair myself), I decided to ask around to find a barber shop that can properly cut medium length and do beard line ups. I talked to a guy at the shop and was asking for a good barber who also went to hairstyling school who could produce quality work. Maria was recommended to me. My brother called the shop to make an appointment for today since he has an upcoming interview. The cut he was given was not quality work.
The cut alone took 45 minutes when it should have taken 20 max, 30 if you’re being generous. He also asked for a beard trim. It only needed to be lined up on the sides and cheeks since he already took the length down himself and didn’t want the neck to be lined up. Maria only lined up one cheek (poorly, I might add) and didn’t bother touching up the other cheek or cleaning up the sides by the ear. She also didn’t use a straight razor, which is essential for beard trims.
He had to go home and attempt to fix the line up himself, ultimately taking it too short and exposed a scar he was trying to hide with the beard (thus not wanting the neck lined up).
When I called to complain, they told me that all the barbers are good and produce quality work. Clearly this is not true for all the barbers and he will not be returning to test his luck with the others. Plus, the environment in the shop isn’t the best either from what I’m told.
If I let someone leave my chair looking like that, I would lose my job on the spot!