Reviews of Northern Honda (Barber Shop)

Don Seneviratna

Absolutely helpful staff. Amazing salesperson Josh. Thank you!!!

Bill Hagborg

Service was prompt and the work performed explained in detail.

Mary Catherine Morris

Great people good service most of the time!

D LH

Thank you Corina and Sam for getting us into our recent purchase, I’ve always liked dealing with Northern Honda, they make the purchase process easy, stress free and they’re always helpful

Ashley Foster

Northern Honda... what can I say? I left in my new Civic with happy tears! Corinna and Tammy were wonderful. I needed another car; and they got us in last minute on a Saturday for a test drive. Just a few days later and it’s now sitting in my driveway. My family can ride in style and safety—thank you so very much!

Julie Conquergood

Thank you to the technician that did a great job please let them know that they are appreciated as well as all of the support team

Mike Anthony

I get my tires here, not only for our Honda, but for our Dodge Charger as well - because Northern Honda has the Lowest Tire Price Guarantee, and they can get tires for virtually any make or model. You can get their lowest tire price guarantee no matter what you drive.

Margo Callaghan

I went in for an oil change! I requested that I only get the A1 service and called before arriving to ensure that was all that I’m getting! Upon checking in the person there yet again suggested that I get the B1 service which included the inspection of brakes ... cost of such is over $250 ... they were serviced last year just before I bought the vehicle and with the pandemic and lack of driving I am content with my decision! I wish Honda would have respected that the first time! What I’m NOT happy with is that I paid $90 for the oil change ($30 more than last fall) and they didn’t even wash my vehicle! If I’m only getting standard service I’ll go elsewhere for my next one!

Tiffany Templeton

Wonderful staff and service! They are very fast and efficient. They even washed my car and it being winter, it was so clean, I didn’t recognize it. Highly recommend.

Erin Toth

I always find them super friendly and accommodating.

Carole Martin

Quick and efficient

PATEL VIRAJ

What an amazing experience with their quality of service and they are following proper guidelines of covid and sensitization.

carolyn gouthro

Amazing people, didn’t feel pressured at all, they were just very helpful

Justin Loken

Amazing service all around! Josh D went above and beyond to help me during the process of trading in my vehicle. This is my fourth Honda from Northern Honda and I would recommend them to anyone looking for a vehicle or quality, fairly priced servicing.

Mary Farmer

The battery on my new 2020 Pilot (leased in July) was inexplicably dead one morning. Greg and the service department at Northern Honda immediately made space in their schedule to analyze the issue. They could not identify a specific cause so out of caution replaced the existing battery with a new, larger one. Friendly, efficient, responsive and proactive - you can’t ask for more from your vehicle’s service team. Oh, and it was entirely without cost. Thank you Greg and Northern Honda????

Mike Walker

Awesome service as always.

Debra Young

Friendly staff and great service

eric diakite solloh

Pros: The team was extremely helpful with all my inquiries about the vehicule and the third party warranty. The price was great for such a beautiful car. Thanks to Corinna and Tammy who were over the top helpful. Cons: I could'nt hold them in my arms and hug them. Because of Covid19, that was not possible. So, they are excused and forgiven ????????????

Yanique

We just bought a used car from Northern Honda. We are morn than happy with the way we've been treated. Everyone we've been interacted with is so nice and friendly. Most importantly is that they are very reasonable when come to a sale. From the Sales Manager Sam Barber to Sales Consultant Mike Chandler to the financial Manager John Griesser, their professionalism and care for their customers we can never forget! Thanks so much for you all! We really appreciate your caring services! You gained our trust for sure!

Gorilla Dojo

Darren Davis is the best... make sure you ask for him !! You will not be disappointed!!

Iara Regina Marques dos Santos

I was received in a polite way. They did all my car need at the moment. I trust it will keep my car working well.

Aimee Vaillancourt

We bought our first brand new car from Honda and we are over the moon! So happy with the service we received and our purchase. Thank you!

Lynda Kovacs

Just picked up our 2020 Honda CR-V from Northern Honda. Satisfied customer since 1999 and this is the 6th CR-V we have leased from this spectacular dealership. Always knowledgeable, helpful and friendly, the Sales staff, Service staff and Administrative staff at Northern Honda are second to none! Thank you Ian Fleming, Mike Chandler and Nancy for everything. We will be back!

Marie Palmer

I recently had an accident and car was a total loss. Went into Honda dealership in North Bay and Corrine took great care of me along with manager Ian. I've always had great service with Northern Honda as well as great service in the maintenance department. I would recommend Honda in a heartbeat.

Mark Ferrier

Excellent service, very helpful and courteous. By far the best dealer in our shopping experience.

leanne freeman

The sales team at Northern Honda always makes it easy to purchase a vehicle! Michael, Katie, Ian thank you again for all your help! We are thrilled with our new vehicle! We’ll see you again in a few years!

Claude “CfD” Dubuc

Thank you Mike & the team at Northern Honda for helping us choose our new CR-We're totally excited and proud about it and were looking forward to many years of dependable service. We commend you and your team for your excellent customer service and for taking the time to meticulously explaining all the features and options. All in all, we are very satisfied with the Northern Honda buying experience. Thanks again!

Spartan .of Truth

Great experience, front to back. Darren Davis works hard to get his clients what they want, with no hassle. The entire sales team are professional and make you feel a part of the Northern Honda Family.. Thanks again! Rick

Penny Mason

The purchase of my first new vehicle was an awesome experience thanks to Northern Honda. All aspects from the purchase to the financing went so smoothly. Thanks to my sales person Zachary Demers and finance department Tammy. Would recommend Northern Honda to any one

Charles White

The services has always been very good and everyone was very supportive.

Shelley Thomas

Love my new Passport!

Mike Andrews

The folks at Northern Honda will take care of you and get you on your way. Always enjoy my visits for service work in there great waiting area with good wifi and coffee!!

Balint Kertesz

Best experience I have had at any dealership. They go above and beyond for new and existing customers. All companies should operate this way.

Karron Pitt

They walked me through the process and made it much less nerve wracking for me. They were very nice and seemed to have my happiness and comfort as their first priority.

Ben Dick

Things went very smoothly thank you Northern Honda!

Taylor L Eileen

Josh was amazing to work with, I told him my budget and he made sure we stayed in it. Buying my first new car was all kinds of emotions but he made sure everything went smooth. I absolutely love my new car! Thanks Josh and Katie!!

Anne Giroux

I have been a Honda customer since November 2005. The service I received from my sales representative, Mike Chandler was beyond my expectations. He was friendly, thorough, attentive as well as professional. He gained my trust quickly. I would definitely recommend him.

Jon Lewis

Was driving through North Bay and our Pilot needed service. Northern Honda fit me in, gave me excellent service on our vehicle, and washed our car for the rest of our drive. I’ll definitely be back next time I’m in North Bay.

Meghann Dowding

Excellent service! Corinna and Ian have always been so helpful with all my automobile needs. Thanks for going the extra miles for me, Corinna! You have a lifetime customer in me.

Carter Byers

Extremely friendly staff, they do their job amazingly by making you feel welcomed and not pressured into anything, they lay everything on the table and let you decide with no timeline, keep it up!

Robert Audet

Wonderful service. Checked with me throughout the process to make sure I was OK with what was proposed.

Sebastien Champoux

Ordered some parts and went in for some body work, but not all of the necessary parts were there for the appointment. Had to go back which was inconvenient, but staff was friendly and accommodating. Good place.

Shawn Gingras

Just had my uncles Accord in for service. The staff was very professional and friendly. The had the service done by the promised time and performed a complimentary wash. Thanks for the great service Derek!

Karen Restoule

Everything is always good when I visit Honda. I recently had an issue with my car. I've had my car for 5 years and of course was worried about warranty coverage. Talked to service manager Ron and was amazed when he said dont worry, Honda will look after you. Thank you to Ron, that meant alot to me. So in my opinion they get 10 stars..

Travis Beatty

Customer focused dealership.

Katharine Strang

Our experience with Northern Honda was amazing from the moment we inquired about the vehicle right through to picking it up. The entire team went above and beyond and made the purchase truly wonderful! The showroom was impeccable, the vehicle didn't disappoint! I would highly recommend Northern Honda to anyone! Thank you Northern Honda!!!

Jamie Camirand

Excellent service even if i didn't buy my vehicule there. Went in for a bolt that came loose on my power lift gate. They asked me to go into the service bay and put it in within 5 min and i was on my way, no charge. We live 4 hrs away however I will consider going back for oir next vehicule purchase.

DAVID CARLIN

Great service. Happy people.

Calden Gibson

it was okay.. the service people were nothing but welcoming and friendly. unfortunately the parts for my car were wrong three times and I still haven't gotten my car back. It's been almost a week now. Definitely wasn't expecting to drop over a grand but what can you do.

Scott Beaudry

The service department has excellent staff and great service. My experience purchasing a vehicle here was not ideal.

L Smith

Service staff were amazing. My daughter was visiting from New Brunswick and had a major issue with a sensor that affected all systems. She had to leave to go back to school in Fredericton. They put the car in the shop immediately and had her on the road by noon. Very grateful for their kind and prompt service.

Jordie Main

Always taken care of by Greg or Derek in Service. Never once hesitated to leave it in the lot overnight.

Geoff Hartley

I continue to be impressed with the excellent customer service and quality of work at Northern Honda. The service advisors are very friendly and professional. The work is always completed quickly. I would recommend this dealership to anyone without hesitation!

Treena Leclair-beaulieu

I have always had excellent service at Northern Honda.

Michelle Causton

This was the most pleasant new care experience I have ever had. Wonderful people, great service. Thanks!

philip smith

I came here from Kingston to buy cuz a friend from there that now lives in Kingston highly recommended you guys and I'm happy to say it was worth the drive my friend is Dave Haws and he was absolutely right you have friendly and great staff I would definitely shop here again.... Thank you Northern Honda.

Teresa Schamehorn

Just bought myself a car from Northern Honda, and Zach and Tammy were great with helping me make it happen. Thank you, cant wait to continue visiting there for all my future maintenance needs.

Michael Lowe

Made appointment to get an oil change + winter tire swap. Ended up getting charged for a full brake service even though wheels were already off for tire swap. I call that a bit of a cash grab. Not impressed

Lorraine Gauvreau

Great service!! Had to bring my vehicle in and they went over and beyond needed, washing my car. A+

Kyle Potts

Booking service was easy and quick. When I arrived, the staff were polite and helpful. Before my car went through, they topped up my washer fluid and washed my car. Service like this makes me feel more likely to come back in the future.

Melissa Blow

Had a great experience buying our Civic from Mike C. He is great to work with. Answered all of our questions and pointed us in the direction we needed. We even came all the way from Toronto to buy at Northern Honda.

Gilles Cuillerier

Super nice and well organized business!

Dave Drenth

I've been a customer with Northern Honda for many years at this point and have had very good service with this dealership's service department overall. They provide good value with my vehicle's regular service appointments and have come through for me on several unforeseen issues. Happy to continue using this dealership for our Honda vehicles.

Jason Sarazin

I went in to have my winter tires mounted on my 2017 Honda Accord sport that I purchased only a little over thirty days ago and while doing so they noticed that the wrong roaders and brake pads had been installed and that my car should not have past the safety not only did they take pictures video and everything else for me to show to dealership i got my car from but they contacted them and dealt with the issue for me getting me reimbursed for all the work that had to be done . They were very easy to deal with and took care of all my issues immediately so I could get my car back as fast as possible

Paul Bryan Rondez

Awesome customer service! Full-assistance! Very accommodating team! Highly recommended this dealership! That was a smooth transaction! More power!

Nikhil

Greg Hilton in the service department is extremely helpful.

Akhil Suresh

Customer service ???? I would personally suggest to meet corinna and john when you are there.

Debbie Milroy

Awesome service. Great staff!

Izak Rajkumar

Can never leave this shop with less then a 500$ bill they don’t fix the problems, just charge 100$ to lubricate things for the meantime till they break. I once came home with 4 flat tires after having my work done here.

Tanya McCubbin

I just bought a new CRV, it's my second one! This is the fourth Honda I have owned as they are reliable, fun to drive, and the team at Northern Honda is fantastic.

William Keech

Great place to purchase a vehicle. Friendly and knowledgeable staff, made my car buying experience a real pleasure.

Tish Hukezalie

Friendly, accommodating, and super considerate staff! Even while observing covid restrictions, Mike, Sam, and Tammy made the experience welcoming & efficient. Great place to find a quality used vehicle!

Erik McManus

I come here for my synthetic oil changes and the staff are always super helpful and very friendly. They definitely make you comfortable while you wait (there is a lounge area and free coffee). I would reccommend this team if you are looking for vehicle assistance because they will make sure all your needs are met in a timely manner!

Justin

Came here from an AutoTrader listing driving from Toronto. Mike helped us with the car we were interested in and explained everything clearly. Super friendly guy and took care of us. Nancy helped us with our paperwork and within 2 weeks, we had our car. Process is seamless and enjoyable here and I'd highly recommend checking this dealership out, even if the drive is a bit far. Thanks Nancy and Mike!

dallas georgie

Great people to deal with

Courtney Lepage

Darren was great! Our first time leasing a vehicle and he was very kind and had great energy! He made sure we understood everything, answered all our questions honestly and he always got back to all my texts very quickly! We love our new Honda CRV!

RANDO LANE

Great experience

Ayla Brombach

Excellent customer service.

Stephen Ross

Always great service!

Helene B

On Wednesday I purchased a new 2020 Honda Accord. Although I live close to Sudbury, I chose to drive the extra hour to Northern Honda in North Bay because I wanted the best customer service available! I experienced this same excellent service about 8 years ago when I reached out to Northern Honda after locking my keys in my previous Honda Accord. They didn’t know me, however I was treated like a friend and drove off with a new key (free of charge)and with a new confidence that good people do exist. I promised myself I would be back to Northern Honda to purchase my next vehicle. Again 8 years later I experienced that same excellent customer service! Thank you Mike Chandler, Ian Fleming, and Nancy Scott.

jason ranger

Excellent service!

Kim Corbeil

As always, excellent service and an incredible staff.

Diane Dietrich

Fast, efficient, and was delt with professionalism! Highly recommend!

B Piche

Once again Northern Honda has treated us very well. This is our fourth CR V we have purchased from Northern Honda. The tutorial given by Josh to familiarize us with the various features our vehicle has to offer was very much appreciated. We will not hesitate to purchase our next vehicle from this establishment. Rob and Bernice Piche

ROBIN 'S SHOW

Very nice and supportive

Cecils Brewhouse

Prompt, professional service, this dealership always exceeds expectations

Robert Goudreault

So nice to see a group of people that care. My daughter who is in college, has taken her car to Northern Honda twice and we have been amazed with the individual care they gave us! The mechanical service was also excellent. Thank You Steven you are an asset to this company!

Zoey Brazeau

Great customer service!

rita marie

I was happy with the service I received at the Honda dealership . As soon as I arrived my vehicle was taken into the garage. The service advisor was very friendly and pointed out other safety problems that needed to be repaired on my vehicle .. I felt very welcomed here .

Kass Russell

I would 100% recommend Northern Honda and all of their staff to everyone! They are amazing, friendly people who go above and beyond to make your experience with them seamless and pleasant. I especially recommend their service staff! I have never left without feeling immensely satisfied with the service I have had.

Jo-Ann Long

I called last minute for oil change they fit me in and job done quickly. Easy in and out at service desk

David Gordon

Great service.

Brody “Brodawg” Mayer

Very respectful staff!

Erin Terry

Okay place for cars. Staff were okay

Molly S

Satisfied with the quailty service and friendly staff . I will be back for all my honda needs.

Thomas Lowe

Amazing team at Northern Honda!

Judy Main

Yesterday, I had my CRV serviced with winter tires installed. I was pleased with the service except for the fact on the way home I noticed my wheel alignment was off. The wheel alignment was supposed to be done. I phoned the service department and they advised me to return. I live a fair distance from the dealership so that was obviously upsetting and inconvenient for me. Otherwise, I have always been pleased with service.

Shawn Fougere

Fantastic service department, contact Derek Buffett, an excellent and honest man.

Adam Giroux

Great service. Location will be better when the construction is done in that area.

Nancy Frey

I’ve always had great service at Northern Honda. Highly recommend!

Scott McIntyre

Quick and simple reservation process inclusive of Northern Honda following up with an email confirming the scheduled appointment one day prior to the appointment.

Chuck Macdonald

Great staff: Heidi, Ron and Aaron are fantastic to deal with.

Nicole Carrière

Amazing first class service! I truly appreciate that Derrick called me everyday to give me a kind of play-by-play for the repairs and recalls! Thank you Northern Honda staff! I recommend this dealership without skipping a beat!!

Mark Andrews

Mike Chandler was our Sales and Leasing Consultant. He has been for our last few vehicles and he is Top Drawer.Mike is knowledgeable and a pleasure to work with. Tammy l'Ami Financial Services Manager helped us with our paper work. Just an all round enjoyable experience.

cindi griffin

I Got my FREE OIL CHANGE!!!Always courteous at Northen Honda. No sticker shock pricing when servicing is done. All is explained in detail upfront as much as possible. Nice waiting area and usually shuttle service or cab service available. Great staff and work guaranteed! Definitely recommend!

Sharon Bowes

Love dealing with Northern Honda - they treat us well, they try to work with us with whatever we are there to do. There is a great sales staff, a great financing group with great service (Greg), and they are always friendly! Love working with Nancy Scott (Katie) and Zach Demers. Thanks Honda - we love our new CRV!

Garth Goodhew

As usual I was greet5ed in a professional manner and the issue was reslved quickly. I was very pleased with everything. Thank you.

Natasha Lessard

Always great customer service. Prompt and transparent communication. Highly recommend!

Michelle Proietti

I went in to get a flat fixed. When I went in to drop the car off the agent I dealt with acted like he had better things to do than check in my car. I was then waiting for more than a hour before I was told it wouldn't be too much longer. More than another hour later it wasn't until I asked that the service agent realized my car was done. It could have been done for my entire hour wait because they didn't even realize my keys were there waiting. This is the second less than desirable visit I've had at this Honda, thats second out of three. This is why I wait until I visit family to take my vehicle in for service.

Justin Rowe

Good service

Michelle Carson

Great service, very thorough when explaining features of the car to make sure you feel comfortable driving away. No “pressure” sales pitches or “full of boloney” speeches. Super friendly and professional and made it an all around great experience.

Doc Brett

New location. Some staff not very knowledgeable.

Kathy Landon

The staff and service are excellent.

Aimee Lafrance

My husband even got a free shower :)

Allan Goldthorpe

The usual great service that I have come to expect from a first class dealership. I'm only a Cold War Veteran, but I can say to you....Thank you for Your service.

SHARI COLE

Excellent service as always! Made accommodations to solve my issue quickly.

Ron Thompson

Had new winter tires and wheels installed. Completely satisfied with service.

Tanya Retson

Exceptional sales and management ???? team!

Northern Drone

Helpful friendly staff.

Lisa Spencer

Greg is wonderful, listened to my concerns and checked everything that I described. Took the time to discuss the work before and after it was completed. Friendly, professional, attentive and knowledgeable. I am so happy that when I book an appointment, I am able to count on that appointment being on time. As a busy person, there is nothing worse than a business that doesn't value your time. Honda is incredibly efficient at meeting my expectations for service.

Jennifer Barnett

Always fantastic service. The service staff have a code of ethics and integrity in that they do a job well. Special kudos to Greg H and Andrew.

Shawn Wolfe

Novenber 2021 Almost lost a cash deal from a life long time Honda owner. Because of a rude salesman. My brother bought a new car at #NorthernHonda 2022 Civic. Thanks to the intervention of the Manager. My brother was able the get treated well and get the new car experience he paid for and deserved. The initial salesman (Desk to left as you enter) treated him like garbage extremely rude and boorish. My brother was upset and demanded to speak to the sales manager. The rude salesman blocked him from entering. After proper treatment from Manager. A cash deal closed. Delivery of the vehicle was han3ded over to a pleasant salesman who went over options with my brother. Overall a good experience We were close to walking out and driving to Sudbury, Ottawa or Huntsville . However, a kind Manager deserved his business

Doug Buffett

Amazing service and coffee.

Ajax Leblanc

Booked an appointment ahead of time, they got everything done in a very reasonable amount of time. All the staff were happy to greet me, almost everyone said hi, how are you when passing by. Never felt more welcomed by a company. Even got offered a free shuttle ride home because they thought it may take too long.

Shirley Etches

My experience with North Bay Honda has been nothing but fantastic. They are so helpful and friendly. The service on my vehicle has been great every time I took it there. I would recommend this place

Robert Gleeson

Highly professional staff and service.

Stefan Kus

Northern Honda was very easy to deal with and they where very accompanying with all requests. Overall I would suggest to check them out when looking for a vehicle.

Elizabeth Dean

Prompt and courteous service. Given a thorough tour of service area. Introduced to all staff. Detailed information provided on lease versus purchase.

sue vaincourt

Very pleased with the staff and service. They were very efficient and I was in and out in no time. Thanks to the staff. Service was awesome. I would recommend them in a heartbeat.

Marc Penny

I dealt with Mike and Ian, the manager, at Northern Honda when looking for a new vehicle. I didn't end up buying my car from them but was blown away by the customer service they gave me from my first visit to the last. They were curtious, respectful and not pushy at all. Mike was extremely knowledgeable and friendly. I would recommend Northern Honda to anyone looking to buy a vehicle. Their customer service is the best in town!

George Morton

Always great service and friendly staff highly recommend

Amon Hudon

Great service. I had Mike and he got me into a car on the road in 4 days with all the features I wanted.

Ian Hazelwood

Had a great experience and everyone was very friendly.

Sarah B

New to the dealership. First Honda vehicle. They were friendly and very helpful to take the time and explain things to me about the services they provide. The service was quick and done right. I will definitely continue to go. ????

Evan Pappoulas

Allow a minimum of 45min for customer shuttle service more if you must be on time for appointment or work.

mel lautaoja

Fantastic customer service!!

peace forourplanet

Excellent service from Kat in service. Highly recommend if you want friendly, honest, and knowledgeable service!

Paul Farrell

Derek from the service department was great to deal with, and he picked me out an awesome set of tires, and rims.

Carole Gingras

I have been a customer with Northern Honda in North Bay for many years and have had great service with this dealership from all departments. Leasing my vehicles through the years at Northern Honda with Mike Chandler has always been a very positive and enjoyable experience. Mike made leasing my new 2021 CR -V Sport fun and easy. I recommend Mike for fantastic customer service and salesman. He really takes the time and explains all components on the vehicle. He also makes himself available for questions. I’ve also had the opportunity to have been dealing with Tammy L’Ami in the finance service and she makes the experience interesting, efficient and quick. Tammy answers any and all my questions. I appreciate her excellent service. Thank you very much to all at Northern Honda. I hope to be leasing with you for many years to come.

Mary Bondett

We lease our vehicles. We love Honda products The service is top rate The staff go above and beyond to make our buying experience the best. Thank you

Arsh Sidhu

VERY UNPROFESSIONAL, DISHONEST AND FRAUDULENT DEALERSHIP. Traveled all the way from Toronto to this dealership because the car was decently priced. After the test drive, the car ran fine but there was this humming sound coming from the infotainment system like a disc is stuck or something. Upon asking the sales rep Zach he said "that's normal when you cold start Honda Accord for particular 2015 models and also in the winters". Just to double check I asked him if he can ask the service guy/mechanic about this issue if it's nothing major and he came back saying he also said this is normal. Because it was Honda's dealership and not some third party dealership so I trusted the guy. Called them again after 2 weeks when the weather was getting warm but the noise was not going away and was only getting worse and these guys said there is nothing they can do about it though it is a Honda dealership. After a month, i did some research online and went to a dealership in Brampton they told me it is a HARD DRIVE issue where all the maps and all the other information for the car is stored. So instead of changing the faulty HDD during inspection (they told me they spent $1000 for replacing the old parts) they lied to my face even when I was able to diagnose the problem myself on the same day I was buying the car. After all, the car was not decently priced but they mislead you to think that because there will be something wrong with car (wait until you find it). VERY UNPROFESSIONAL, DISHONEST AND FRAUDULENT DEALERSHIP.

Arzaan Khan

Very good customer service!

Jason Wong

KUDOS to the whole Northern Honda Team!! I couldn't be more happy with the whole process from the second I stepped in the door, to the drive out in my new vehicle. It was all done super Covid safe, and the guest service could not be more memorable. I went in without a plan, and left with a vehicle to fit my lifestyle, and budget. Most importantly, I left with a great feeling that I made the right decision. All because of the genuine, honest, reliable Northern Honda Team. Thank you Mike for accommodating the sell and negotiating a better deal to fit my needs. Thank you Todd for your exceptional service and making it all happen. Thank you Nancy for setting up all the paperwork and even contacting the insurance broker. Thank you Katie for providing the breakdown and finalizing the purchase. Thank you service team behind the scenes for giving an extra deep clean to accomodate my sensitive allergies, and making sure I am in a safe car. This place should write the training manual for all dealerships.

sherrie nay

We had to have the wiper blade inserts replaced and they were amazing as always! They even gave my crv a much needed bath! They always take the best care of their customers!

Josee Street

Amazing staff helped with a somewhat complicated situation. Super communicative and friendly. As my roomate would say, "They could sell me a burnt piece of toast and I would buy it just because of the service."

kathryn Feige

Best experience with a mechanic ever. Andrew was extremely respectful and was used his brains to help me with my problem. Great asset to Northern Honda

Wasique Alam

I had a great experience at Northern Honda. Mike had been amazing in guiding us through the entire process and helping us select the best car for us. John also wet out of the way with the financial aspects and gave us the best deal. Overall, amazing experience.

Dave Palangio

Experience was wonderful with Mike Chandler..Love the car very much..!

Cynthia Robinson

Friendly and efficient. They showed me 3 vehicles to choose from and i found the one i wanted. I bring my vehicle monthly to these guys for maintenance I'm a high km driver so they take real good care of my car. Fast friendly efficient. They have sanitizer at the door to help battle the pandemic. Thank you guys for being open during these trying times. Great job Northern Honda.

bmxfaceplanter

Visited Northern Honda after struggling to find the locking nut key for my rims. Showed up and within the hour they located the correct locking nut and replaced with the proper ones. Treated like I purchased my vehicle from them when I bought it down south. From someone who steers clear of dealerships I'd never hesitate to send a loved one here. Not out to drain your wallet. Nothing but great customer service. I leave beyond happy every time. Edit: nice to know there $74 oil change is now up to $90, makes the decision to do it myself a bit easier

nancy dobson

Excellent service. Professional and friendly.

jason pearce

Free carwash every now and then if you bought your car from them. Excellent especially during the winter months.

Diana Dufresne

Daren our amazing salesman is very knowledgeable and goes above and beyond the norm to make sure his clients are well taken care of. He took the time to go over all the features inside and out of our new CRV. Overall the whole experience with Daren and John (finance) was great. We highly recommend Northern Honda and asking for Daren if you are looking for a vehicle.

Mike Loney

I've been dealing with Northern Honda for 7 years now and have nothing but good things to say about them. I've had great service with the service staff and our salesperson Darren Davis. I live out of town and when I call for service, they always try and work around my hours...I have no problem recommending them to other people.

Kate Belanger

Northern Honda is an amazing dealership. I bought a used vehicle from them and the process was fast and easy. I continue to visit them for any vehicle service needs, and I am satisfied every time. Customer service is amazing! I will continue to go to Northern Honda for all of my vehicle needs.

Nancy Otto-Maki

Great service and customer relations. I will always be back as long as I own a Honda. You guys (and girls, of course) are totally amazing.

Scott Forsyth

My first Honda vehicle. I was greeted at the door and brought back to Mike's desk like I was a long time customer coming back to upgrade to a new vehicle. But it was the first time I had ever been in the building. WOW!

Ashley Beaulieu

I have had Honda vehicles off and on for the last 10 years and I can honestly say I keep coming back for the customer service. (The vehicles have a reputation of their own) But the customer service is a big part of why I am consistent customer.

Paige Masse

had such an amazing experience. The entire team was so helpful and kind. Loving my new car. Thanks Mike!!

Margo Forget

Every body was friendly would recommend this place And I like my new car

Alex Johnson

Thank you so much Mike Chandler! You made the process to easy and smooth, not to mention the amazing and efficient team who works in the garage!

Dielle Raymond

I was really impressed with all the COVID-19 safety precautions, and how friendly everyone was under the increased stress. You guys are a real class act!

Ron Whitwell

Almost 3 hours to change 4 wheels? I dont think I'll go back

doug mackenzie

Localy owned and very friendly salespeople

Peter McKenney

Exceptional service and professional staff at every level. Could not have been happier with Northern Honda.

Scott Hardwick

Had an appointment to pick up my new vehicle, many delays and stood around waiting way too long. When i was brought out to my vehicle, there was an obvious scratch on the front. Then had to go back in and wait while they attempted to fix the scratch unsuccessfully. Now I’ll have to bring the vehicle back in again this week while they try again to fix the scratch on my brand new vehicle. ????????

Kelly Keith

Josh and John both worked their magic to help me get into a new CRV even with not having the greatest credit. They were both very friendly, welcoming, and so helpful. I will definitely be a repeat customer in the future. Thank you for all your help and making this the best experience ever! ????

Don Ridenour

Limited selection which was not helpful

Susan Hilton-desjardins

They forgot to reset my oil gauge

Brandon Davis

I had a great customer experience. All of the staff were friendly, helpful, and informative, and I would certainly recommend Northern Honda to my friends and family.

Luc Brisson

My wife went to Northern Honda North Bay and was looking at a car when Darren Davis came out and approached her. Darren approached her with respect and took her serious right from the beginning. She purchased a 2018 Honda Civic the same day! I drove my wife's car and fell in love with it and decided to purchase a 2021 Honda Civic Hatchback Sport. I also went to Darren as he was amazing with my wife during her purchase. My purchase was a little more tricky due to my circumstances, but Darren and the whole Honda financial services team worked diligently to get me the deal I was looking for ! The whole Northern Honda team is amazing in all ways I've experienced, and I would recommend them to absolutely everyone and anyone looking to make a first time purchase or upgrade to a newer better vehicle! Thank you Northern honda team Luc & Alexis Brisson

Kirsten Allen

Hands down the worst place I’ve even bought a car!!!! They don’t confirm anything they don’t call the paying custumer about any details the machines are useless didn’t even change the oil prior to me buying the vechical ! I would never recommend this Honda ! They didn’t even help me find the car I wanted they waited until I came inside asking for information. Horrible service !

Jim Brown

Such a pleasure dealing with the staff. Now our preferred dealership for the Honda lineup.

Allyson Rowe

Great Service Team, thank you for taking care of our CRV!!

Mandi Ducharme

First time dealing with Honda and was an excellent experience. Dealt with Zach and he was so helpful and patient as we tried a few vehicles. Answered any questions or concerns we had. Would highly recommend if anyone is looking into a honda go to Zach! Also while we were there another team member introduced themselves and talked to us. Could have been the sales manager not sure. Super friendly team. Bought a 2020 civic and Zach went through the car with us and explained all. Great experience! Very pleased with the team and service!

Anne Massie

Customer service was excellent ! Ian, Tammy and Mike were all so very helpful and and answered all of our questions. Personality plus ???????????????????? I love my new car and highly recommend Honda for all your needs!

Aimee Francoeur

Great service! So happy to be a part of the northern Honda family:)

Patrick Raymondo

Brand new dealership! Much better than previous location.

Claudia K

Our experience at northern Honda was amazing all thanks to Mike and Tammy. We walked into Honda 15 mins to closing time to check out a vehicle we saw online. Although we didn’t end up buying that specific vehicle, we ended up finding something that fit our needs better. Mike was the first dealer that didn’t make us feel pressured into buying a vehicle we didn’t want, laid everything black and white and told us as it is. Even gave us great advice on a car we were thinking of trading in. Tammy the financial advisor was also of great help. She was able to lower our interest rate with comparing our banks to the default bank they use. I would recommend northern Honda 1000%.

Pam Goodwin

Amazing customer service

Tom Tucker

Thanks to the service personnel at Northern Honda for the timely replacement of my battery. Friendly sales and office conversations made the time fly by quickly.

Valerie VanNatter

Amazing people to purchase a vehicle with. Very patient, friendly and willing to help as much as possible. I would definitely buy from them again ????

P Scott

Bought a used SUV last week. I couldn't be happier with the vehicle or the amazing experience of dealing with Darren. He went above and beyond my expectations and never tried to push for the sale. I would definitely recommend Darren and Northern Honda to anyone looking to buy a new or used vehicle.

Leanne Miners

Wowzers! I had a great experience purchasing a used vehicle with Corinna Vivier - seek her out if you're in the market for a used vehicle. Even after the sale was complete, Corinna has been friendly and available helping me with some questions that have popped up. Highly recommend!

Mary-Lynne Santary

Speedy, respectful service. Explained possible delays up front, so no surprises. Very accommodating. And...great deal on my tires.

Linda and Denis Lawrence

I took my ridgeline in for service and came back to find a well washed truck and the work was done. thanks

Rebeca Hunter

Excellent service, washed car after service. Yea! Only negative: we had an appointment, we arrived on time, we were told the service would take 30 minutes but it was 50 min.. Not a huge deal, but we did have another appointment which we were late for. Maybe the 30 minutes did not include, pre & post paper work & the car wash. If so, worth the wait!!

Dawn Gagnon

Great service, excellent employees

Dennis Camp

It was the best service I have experience with a dealership before. Right from the get go I felt that they really cared. They were able to fix my car well before the estimated time frame. Also they got a taxi to drive me home and pick me for free. Thank you Northern Honda. Great people and great service.

Gislain Ducharme

Good and fast service

Terri Grasser Smith

Excellent customer service!!

Harry Frankham

Pleased with service of tire change over to winter tires but the cost of storage of summer tire too high .I have found a local place who will store for $ 80.00 plus tax. The local place will also clean and repaint my winter tire rims in the spring .

John barber

Service department did excellent work. My appointment was on time and completed in a timely .

Nichele Pitterman

Fast and friendly service! Everyone was very polite and professional.

Beverley Armstrong

Excellent service

dennis colbourne

New location is much easier to get to.

Craig Dearden

Picked up our 8-9th Honda today. 3rd one from Northern Honda. First one was in 1989. Today’s experience was excellent, top notch service from sales, service and administration departments. The vehicle, another Accord was a 2014 with low kilometres and was in mint condition and we purchased a Honda Plus warranty along with it. Mike Chandler was our sales guy and handled the process all the way through. Very pleased.

Richard Tremblay

I was very pleased service aS very good and fast

Anthony Giordano

Good service, nice waiting area for the garage. Also had excellent service when buying a new vehicle.

Mike Sage

Driving to Nipissing from Tennessee I received two warning lights on the dashboard of my 2014 Pilot. I went to Northern Honda and once the repair was started I was back on the road in 40 minutes. My personal thanks to Derek Buffett and the Shop staff. I also want to thank Ron Lauzon, Joshua Dean, Mike Trahan and Zach Demers for making me feel right at home while I waited. Thank you all!

Carol Lebel

The people are very friendly and care about my experience. I specially like Darren who I dealt with. He is caring and with share our thoughts about vehicle. He is very frank he does not try to snow ball me.

Julie Moncion

Ridgeline rusted before first year, they gave me hard time on the warranty.. Finally got it done but it already have gotten re painted again after warranty was over.

Janet Morris

Such a great experience. The techs made sure my concerns were addressed and gave my car a look over and made sure I was safe. Thankyou to Chris especially.

Carol Devost

We have always have been happy with Honda service and this time was no different. Derek is easy to communicate with and ensured everything was done correctly.

Jess G

I bought my 2019 CRV one year ago. I still absolutely LOVE it. There isn’t a thing that I don’t like about it. My salesman, Mike, was so friendly and I will recommend him to all of my friends and family. Thumbs up to Mike and Northern Honda.

Sue Childs

Excellent, efficient and dependable. An absolute pleasure to visit the dealership service department which pays close attention to protocols and safety requirements. All are so helpful, professional and friendly. Thank you????????

Peter Konarek

It's like an assembly line,very effectend& the customer service is very friendly & helpful. Enjoyed the experience.

Lynn Miller

My husband and I purchased a 2019 Honda Accord from Northern Honda today. We were very pleased with every aspect of the purchase. Mike Chandler was our sales rep and answered all of our questions and provided friendly, professional, and respectful service, as did all of the other staff with whom we interacted. 5 stars.

Debra Kelsey

Northern Honda is a winner. Amazing team. Incredibly professional and dedicated. Mike Chandler, the salesman that made this experience wonderful and exciting is an absolute must meet. Mike has an effortless supply of knowledge, and a genuine love for Honda. (And he doesn't mind stupid questions). Definitely an above average car purchasing experience. Highly recommend a vist if you're looking for a car.

Priscilla

Everyone always so friendly ams helpful.

Will Lamb

Mike was more than helpful when picking out our new car. He took the time to explain all the features of the car (and there is a lot) and explain all the steps with a relaxed no pressure purchase experience. Highly recommend seeing Mike for your vehicle needs.

Robert Benson

Fast efficient accurate service.

Donald Crispin

Overall the staff that I dealt with was courteous. However, having confidence towards the service team is a concerning issue at this point. If it weren’t for Mr. Guy Lauzon, the fixed operations manager, I would have been charged an extra $129 for a diagnosis. This cost is already included in the type-B service, which I’ve elected to have done on my vehicle. When doubt starts to sink in the customer’s mind, then lack of confidence towards others follows. Mr Lauzon’s professionalism and care saved the day.

Vincent Leveck

Greg Hilton cheerfully greeted as usual, checked what needed to be done, kept me updated & took care of a problem complained about & got me out in the time estimated. I believe Greg does his best to solve customer problems, to keep them happy & confident to return. EXCELLENT Vince Leveck

Ryan Hiemstra

We wanted a great deal on a reliable vehicle of course, isn't that what we all want? It was also important to feel comfortable with the dealership and the salesperson that we were dealing with. Mike Chandler and the team at Northern Honda made us feel relaxed and at home. Mike was very easy going and fun to deal with. He definitely knows his product. We would recommend him any day to anyone shopping for a new or used vehicle.

Rob Viejou

Friendly staff are not pushy, pleasure to deal with

P. H.

Excellent service! Very happy with my new CRV.

Cyle Shane Boyle

Went in for a Maintenance Minder 9 code and went with the B package which includes an oil change. Specified that I just wanted the oil change, brake service, tire rotation, and inspection that comes with it. Come back 4 hours later and I'm told they did an alignment (which it didn't need) and my total was almost $500 for something that should have been less than $320! I didn't end up paying for the alignment but I can't believe that a shop would do something without a customer's okay or even notify. Unless my car has something that's covered under warranty that needs to be replaced, this dealership won't see my car again.

Joe Cascagnette

Great

Kaitlin de Graaf

Service rep (Derek) was helpful, knowledgable and had my best interest at heart, making sure I was only spending what I needed to spend. Car runs smoother than ever and I'm very pleased with the service.

Janice Dowdall

Excellent service by Mike Chandler who was our contact when we bought our 2021 Honda CRV. He was so easy to talk to and to reach anytime we had any questions. So willing to go that extra to ensure we were taken care of when purchasing our vehicle. Would definitely go back and buy another vehicle from Mike and encourage anyone to contact him as well. We found everyone at Northern Honda very friendly and willing to assist. Thank you so much. It was a great experience. Janice and Brian

Janet Stewart

Excellent service.. the cost of maintaining a vehicle is forever becoming more costly.

Ian Watson

Professional and friendly. We have dealt with both parts and service and have been very satisfied with customer service and work performed. Latest was a replacement transmission on our 2015 Fit.

Stacy Bremner

My car was there all afternoon and supposed to be ready at 4:00. I called at 4:30 and he was "just doing the paperwork". I had to get it the next day since it was too late due to my work obligations. While not the end of the world it was disappointing to be without my car overnight especially since the time requirement was written on the work order.

Arthur A

Thank you guys, you are a good team. Everything was done fast and perfect. My special thanks to Katie Barber, Tammy l-Ami, Corinna Vivier and of course Todd Ryan. It was pleasure to meet you all and to have business with you. Best Regards, Arthur.

Martin M

I dealt with Tamny in finance and it went 100% smoothly.

Tammy Estabrooks

Had the best experience at Northern Honda dealing with Mike. He was very thorough with the details of the vehicle and went above and beyond answering any questions we had. He gave me the information I needed without pressuring me to make a decision. Once I had he worked with me to get the payment I wanted. I would highly recommend both Northern Honda and Mike.

Cam Ducharme

Service was great . Shuttle drove us to our destination while my car was being serviced

Kc Hunter

Best 1st experience!! Thank you????

Darlene Vaughan

The staff at Northern Honda are an amazing group of people!!! My trip from Sudbury to North Bay was totally worth it!! They made my experience in buying my new Honda CR-V EXL something I will never forget!! From the first conversation with Tyler Hummel in Customer Care, I knew that I was going to the right place, he was so friendly and very helpful. He provided me with a quote and set up my appointment with Michael Chandler, my Sales Consultant. Mike is an awesome guy! Very helpful, understanding and very knowledgeable, great salesman, friendly, funny and all around great guy! He made me feel sure and comfortable that the vehicle I choose to buy is good for me. Mind you I still had panic attacks cause I haven’t bought a brand new vehicle since 2006. I then met John Griesser in finance, another friendly and awesome man. He walked me through all the paper work making sure that I felt comfortable and understood all the details. Now the waiting part!! My vehicle was still being built and estimated date of delivery around October 6th. It showed up early on September 24th but couldn’t go to North Bay until today, September 30th. Panic attacks again but a lot of excitement too. Pulled into the dealership and OMG what a beauty sitting there by the big doors!! As soon as I got out, went towards my Honda and took some photos. Had to send them to my daughters cause that’s what they told me to do. After a few minutes went in the building. Met with Mike first to set me up with John to finish up with the paper work. Thanked him for all that he had done for me. Told him when this COVID thing ever goes away that I would be back to hug them all and shake their hands!! Back to a Mike now for the final details and to answer some questions that I had. Out to my Honda we go!! He went through every little inch of that vehicle inside and out. When going through all the customized features, I couldn’t believe how much there was, a lot!! Don’t worry Mike I almost remember everything you said and explained but I started to read the manual and planning on watching some great Honda videos. Once all was done, it was time to take her home. The drive home was amazing!! What a ride, very comfortable, relaxing and exciting!! She’s an awesome Honda!! Built strong and beautiful!! By the way, her name is “Haven”!! Thank you!! Thank you!! Thank you!! Mike, John, Tyler, Sam and the whole Northern Honda Team I’m so very happy with my new toy!! Take Care, Darlene Vaughan

Tim Foster

We had a flat tire mid day, and even though the service department was fully booked and extremely busy they were able to have it replaced that day. Very reasonably priced. Service staff member, Aaron, was polite and gave good details of the timing of the repair and cost. Thank You!

Sharon Oakes

Fantastic service at Northern Honda! As a female buying a car it can be intimidating but not at Northern Honda, my salesman Mike Chandler was very knowledgeable, erased any fears I had and took the time to go over my questions. I love my civic!

funkymurse

Quality work.

Tyler Vandyk

Almost got a job ????

Ross Milne

I purchased an Audi Q5 used from Mike Chandler at Northern Honda and I couldn’t be happier. The price was good, I was well taken care of, they even replaced a fog light that was cracked. I would definitely buy from them and Mike Chandler again. They sure beat my experience at North Bay Toyota, but not like that was too hard...I’ll never go there again...they tried to charge me for wiper fluid top up at an oil change!

Brian Morrison

Excellent service in all aspects, great care for my Pilot

Tom van Gink

As usual, the technical advisor was courtious and hepful. The emphasis on Covid protical was evident in all areas of the dealership.

Clifford Meney

Excellent as always! Top notch knowledge, work and integrity.

sherry Dambrauskas

Aaron was friendly, professional and explained in detail what maintenance they would be doing and any cost associated with the service call. Very happy so far.

jana brogan

It was an absolute pleasure to work with Zach, Sam and the team at Northern Honda while we were buying our CRV. We are in love with our vehicle and appreciate the time and energy Zach spent with us to ensure that our needs were being met… he answered every question (twice????)and all of our interactions were smooth, pleasant and left us feeling very well taken care of. Northern Honda is a gem, both for its vehicles and the individuals who work there. We highly recommend Northern Honda!

Craig Blais

Great experience. Aaron was my Service Rep and kept me informed throughout. I required a lot of work on the car's front end. Brakes and other vital components needed to be replaced. Best of all. The car was done on time and ready to go. Thanks again to Aaron and his team, who worked on my car...

Luc Lauzon

Northern Honda goes above and beyond to earn your satisfaction, vehicle delivered on time and as clean or cleaner then then new ,nice to deal with such welcoming professionals

Brenda Brooks

Excellent, professional service

Diana van Oosten

Buying a car at Northern Honda, through Mike specifically, was awesome. It was an enjoyable experience. Everyone was incredibly friendly and helpful. I felt listened to and respected. The experience was easy and quick. I highly recommend reaching out to Mike. Top notch customer service and the best salesman I’ve dealt with!

Alana Lawson

The staff here are AMAZING!!! I had the pleasure of working with Corinna and Nancy during my visit to purchase a vehicle. It started with a phone call, and due to some circumstances I needed to be able to purchase and take the vehicle home all in the same day. Both Corinna and Nancy, made it possible and SUPER easy!!! I gave them all needed information and when I arrived 90% of the paperwork was all done and just waiting! All I needed to do was test drive sign! I highly recommend Northern Honda and would definitely want to purchase future vehicles from them!

Carrie Thrasher-Sanderson

Love my new car???? drives like a dream! Many Thanks to Northern Honda’s excellent customer service ????

Janice Betteridge

Staff are FANTASTIC..dealership is beautiful

Anne Sangster

Good service. Friendly and efficient staff.

Matt Thompson

Everyone treated us very well and was very helpful through the buying process, would recommend to anyone.

Laurie Ann Cyr

I went in with concerns of premature wear on my summer tires that were provided with my vehicle at time of purchase (2017). Considering I don't do a lot of driving and also use winter tires it just didn't make sense to me that I would have to purchase new tires after only 18 months of use and maybe 20000kms. Ron (service manager) looked into this matter and although I was past the warranty of 3 years he gratiously me provided me with new tires at a fraction of the price as well as covering the cost of an alignment. Thank you Ron for going above and beyond it is things like this that keep us coming back.

Cory Fry

Great buying experience. Very friendly staff. No pressure tactics They took the time to show me all the features of the vehicle. Got a great deal. Will buy again

Chris Chabot

Since my first purchase there in ‘96 they’ve been great. Good, fair prices and excellent service on the best vehicles!

Jamie C

I have just had the pleasure of getting to deal with Northern Honda and wanted to say a special thank you to Tyler, Todd and Sam. I’m glad I chose to sell my truck here as they made this such an easy process. Northern Honda has definitely gained a customer when I need my next vehicle.

Zachary Beaudette

Customer service was great! Fast an efficient service. Car is running great again!

Ryan Knight

Always great service. Awesome staff!

Leanne Whiteside

Very friendly, knowledgeable staff. Very warm, welcoming atmosphere.

Derek Rueck

Great timely service

Ryan D

My Wife and I recently purchased a new CRV from Josh, amazing service and a great overall experience. Tammy from financials was a pleasure to deal with and Ian the manager made himself present and did his best to help satisfy our new experience at Northern Honda. 10/10 would recommend dealing with the amazing staff at Northern.

Thomas Casey

Knowledgeable staff providing upper echelon services throughout.

Markus Joiner

Thank you for the great service Mike Chandler and the Northern honda team, great experience buying my first car from here.

Bob Wolfe

Recently was was in communication with Zack at North Bay Honda for a used car. I was impressed with how Zack and his employer handled the negotiations. I will always keep them in mind when I find myself looking for a car to purchase. .Thanks to North Bay Honda for a pleasant experience.

Val Love

Corinna and Sam were extraordinary and helped me find the vehicle I needed at a great price. Have purchased 2 vehicles from here and have been satisfied with each experience

William Gaves

What an outstanding group! Darren and Nancy you are both awesome and you both exceeded my expectations . Thanks. Bill

Tristin Gervais

Every person I talked to at this dealership was amazing, helpful, and happy to speak with you and answer any questions you may have. In my case I had a special request that was honoured and expedited to meet my needs. I would recommend anyone looking for a new or used vehicle to give these guys a call! The best customer service I have received in a long time.

Sheri Yank

Northern Honda is a pleasure to deal with. Always willing to go above and beyond to help me out. When Honda Canada had denied a warranty claim, Northern Honda stepped up to help ease the stress and expenses of the situation.

Jeff Oerton

Quite satisfied with the service at Northern Honda. Always friendly and courteous.

David Jansen

We had such a wonderful experience buying our new Odyssey. Everyone at this dealership is a pleasure to deal with ....all very knowledgeable and professional. Special thanks to Darren, Nancy and Katie. What a team. Thanks everyone!!! Dave and Lynne

Richard Smith

Service department staff were courteous and efficient and followed through on a promise to determine if a part experiencing common failures could be replaced at Honda’s expense.

Ron Cappadocia

Do not want to leave a negative review on any form. Very disappointed and dissatisfied

Cassandra Campbell

I always get excellent service at Honda. My car is always ready at a reasonable time, never any surprises about cost or work to be done. Not only do they do the work needed, but everything is checked over, sanitized, fluids topped up, car washed on the outside, and all doors lubricated. They’re friendly and efficient and make taking the car in not so bad.

ei good

I cannot say enough about this dealership! Katie (Customer Care Representative), Darren (Amazing salesperson!) and Tammy (Finance) went above and beyond to accomodate me with the purchase of my new CRV! I could not have asked for better service . I am from Sudbury and the 1.5 hr drive to North Bay was well worth it! Thank you Northern Honda!

John Rickard

As a first time purchaser of a Honda vehicle, I found our salespatron lady quite knowledgeable, friendly, and accommodating to cater to what we were looking for a in a vehicle. The processing of eligible financing was done fairly quick and also catered to what I was willing to accommodate dependant on my financial capacity. In all, I would make reconsiderations for future sales, and refer other friends and family. Awesome service and we look forward to doing more business in the near furture. Thank you.

David Lockyer

Great people & store

Brenda Jansen

I was totally disappointed with my first experience on my visit to get my CRV Touring checked as it would not able start after sitting for a few days.. After sitting in the waiting room for 4 1/2hrs no one came to tell me that my car was ready. It was after I took a walk and saw it outside that I questioned what was going on with my car. I was then told that it was done . The battery needed to be replaced on my 3 month old car. I had been told it was replaced when I went to get it do to the fact it was dead on the lot when I was shown the vehicle . It was only charged apparently not replaced. Not impressed. I had heard how great Honda was so switched over to give them a try. Hopefully this will be my last negative experience.

Steven Smirle

In my many dealings with the Northern Honda service department over the years, I must say that I have been treated professionally. With courteous and knowledgeable personnel.

Jeanie Fountain

A huge shout out to Mike Chandler at Northern Honda. Mike really helped me after my car accident to find the right vehicle. So patient and kind. Thank you!! Highly recommended 5 Star ***** support and service.

Jack Lockhart

I have been a long time owner of a Honda product from Northern Honda and just purchased a new 2021 Honda CR-V Sport. My wife and I again experienced the excellent professionalism from all staff especially Sam Barber and Zack Demers who are outstanding in their salesmanship. We love our new CR-V as it continues with all the great qualities of Honda vehicles. We are always impressed by everyone at Northern Honda treating us as family. Thank You

Charlene Beeley

The staff super friendly and very accommodating . Would definitely recommend .

Golfer Bob

Excellent service. They value me as a customer.

Gerry Kolz

Excellent work as usuall by all involved. Thank you again. Gerry Kolz

Debbie Marson

Professional and courteous service with added value of friendly and helpful!

R Bauer

The best staff and service! I love my Honda Civic. I stopped in last week because my messages wouldn't send. Derek from service reset the computer and fixed it for me. No charge. ❤

Liane Mercier

Everyone was amazing, from Anne taking the booking and fitting me in while I had an emergency to Kat who coordinated all my needs seamlessly and also to the lovely gentleman (sorry I forgot his name) who cleaned up the vehicle for me…5 stars plus! Thank you All

James J

Great customer service from Mike and Todd. Would definitely buy another vehicle at Northern Honda!!!

al gosselin

Northern Honda went above and beyond to help us get our car. We live 4 hrs away and they did everything possible to make sure the car was ready for us to take it home, with only 1 days notice. Thanks for taking car of us!!

Jim Murphy

Quick reception and excellent service.

Joel Chiccarelli

Great service. Always professional. That is why I ordered my 5 Honda. :)

Dale Hummel-Musclow

Had an appointment at 9:30am to have tires put on. I was told it would take 1.5 hours. I was there until 12:40. That is 3 hours and 10 minutes! Not impressed Dwayne

Elizabeth Holmes

Thank you Northern Honda I have purchased several vehicles in my lifetime and Northern Honda is by far the easiest, friendliest, and most accommodating I have experienced thus far. Mike was very knowledgeable and patient. I will recommend them to everyone I know! I will be a returning customer for sure!

Isolde Krob

Good service, decently priced, friendly staff. Would recommend to my friends.

Richard Wolfram

Excellent Service. Outstanding staff!

Lisa Harman

Great service, knowledgeable and attentive staff. Buying our second Honda was a good experience. Would recommend!

lori oldfield

Very efficient and friendly

Freda Hamilton

Honest, and open about the vehicle. They were also helpful in making a good choice of vehicle.

Michael Turner

Great place to shop for vehicles

jack maclellan

I have always had excellent excellent service with Northern Honda,the service dept.is polite,knowledgeable and efficient,would recommend highly.

kevin woods

Great service. Brought my civic in for an airbag recall and was provided exceptional service. Car was ready within 2 hours of dropping it off. Thanks so much.

Monique Plante-Peddie

I always have a great experience with Northern Honda. I have financed a 2017 CRV (back in 2017) and bought a 2005 CRV ( back in March 2020). No matter if it was a new vehicle or a used one, when you go to Northern Honda, you are treated with the most respect. The staff (garage, sales) are friendly and attentive. i recommend them to everyone!

Leon Clarke

Friendly professional service. Kat explained all the transactions with my vehicle and kept me informed. Thank-you.

Peter Pigeau

From reception to senior management and everyone in between made the experience of a 2022 Honda Ridgeline purchase seamless, informative and reassuring. All the while providing professional and friendly standards in these times of economic and health uncertainities. Of course the product is a Honda...it doesn't get any better!

Donna Geratschek

Just leased my new CRV and love it! Thanks to Josh Dean, I was able to get it at a great price and the service was fantastic! I love dealing with Northern Honda.

David White

Aaron and his team were a pleasure to deal with.

Patrick White

After being lied to by Sterling Honda in Hamilton, i found the honesty of Northern Honda to be refreshing. After a horrible process of purchasing a crv from Sterling Honda, i vowed never to deal with a Honda Dealership again. However, i think i will give Northern Honda all my business. They should train people at Sterling Honda how to tell the truth.

Barry Schruder

Knowledgeable and accommodating sales representative, Michael Chandler. Fair appraisal of our trade in vehicles and willing to work with us to get the sale completed. On time delivery of our new ride . Overall a very positive experience !!

Sherry Turncliffe

I would highly recommend Northern Honda I bought a used trade in Buick to boot, the way these guys treated me you would of thought I was buying a brand new Honda. I will definitely return.

Andrea Pen

Great dealership. Went there to buy my car. Very helpful and not pushy. Prefer this dealership over Sudbury. Joshua is amazing. Everything is explained and whether it's the sales department or service department, you get the best customer service.

Diane R

Service was excellent. I had to drop off vehicle because of other plans. They followed my instructions to call and I picked up the vehicle as planned without incident. Thanks

Simran Dhanesar

Great experience. Special thanks to Zach for wonderful service and for helping me in getting my new Car.

Clifford F Sampson

Was surprised, the Kia dealer sayed I needed a brake job last summer around 1000’00

Rick Johnston

Due to calendar mishap I showed up on the wrong day but they gladly took in my car and got the work done.

Mark Chester

excellent friendly job well done service.

maurice lafrance

I recently moved my service needs to your dealership, because of Aaron Gagné. I have had great confidence in Aaron's advice and timely comments for several years. I am very satisfied with your service department. Thank you Northern Honda.

linda johnson

I was very pleased with my experience with Northern Honda, especially with my salesman, Mike Chandler. Traded in a 2016 Toyota Rav4 (which I hated), for a new 2020 Honda Civic Turbo (which I love). Everyone at the Honda dealership treated me with respect and courtesy. I was never rushed or pressured into signing an offer. All financial details were described in detail to me, all questions were answered with no hesitation. I didn't feel like anything was hidden. Got a great deal too on both my trade in and negotiated a good deal on the new Honda. I will always buy Honda from now on. I would recommend Northern Honda to anybody and everybody. They were great. Thanks Mike, Thanks Northern Honda! I LOVE MY HONDA!

Marsha Gallant

Had a great experience with Honda. I told Josh what I was looking for and after reviewing everything came out very pleased. He was very thorough explaining lease vs buying...all the details...did not rush. Took his time. Answered all my questions. I would recommend Honda for a great shopping experience. You won't b disappointed.

Colin O'Connor

Very professional service! I couldn’t be happier with Northern Honda, Timmins Honda and my Honda Civic! I’ve had it for three years and the only extra cost was $350 for break service and wheel alignment!

Paul Lachance

Great stress free experience. Knowledgeable friendly staff.

Cory Shank

Very friendly and accommodating to return you to your place of work or home via a taxi to overcome Covid-19 restrictions

Carol-Anne Dube

I am extremely happy with my purchase from Northern Honda. Zach is extremely knowledgeable and helpful. He was always ready to answer any questions that I had. He made the purchase of my Passport seamlessly. Thank you Zach! A shout out to all the staff at Northern Honda who made my experience a great one! Thank you

Greg Hilton

Quick fast and professional service as expected

Marcello Tignanelli

Very helpful and accommodating especially during this Covid 19 time. Thanks for the valet service !!

eric blais

Purchased a 2020 Honda Ridgeline today. Second Ridgeline for me but exited to discover all the new updates they have put in compared to the 08 model I owned in the past. Overall experience was very good as people were friendly and knowledgeable. All the documents were sent online and was nice to be able to take the time and go through it all at my leisure at home and sign everything so that on return to the dealership only took minutes to complete the sale. Covid will have changed the way we purchase vehicles, but not in a negative way, as you spend less time at the dealership with the paperwork. I recommend Norther Honda in North Bay if you are looking to purchase a vehicle. This was our second vehicle purchase at Norther Honda this year and both purchasses great! Thanks guys.

Mason Mitchell

In the last 5 years Northern Honda has been difficult to deal with, especially the service department. I have not and will not bring any of my vehicles to Northern Honda’s service garage ever again. The sales team was great and treated my wife and I pretty well, would have given a 5 star review if it weren’t for the incompetent service department employees.

Paul Pedersen

The service was excellent, but my comment goes beyond the mechanical requirements of the vehicle. I had time to observe one special Honda team member at length, the lady responsible for disinfecting all public surfaces. Not only was she thorough, she was always relating to the clients with genuine smiles. She was a great silent ambassador for Northern Honda.

Brenda-Lee MacGillivray-Therrien

Friendly and helpful.

Laurie Curtis

We were recently travelling through North Bay in our 2015 Honda CRV, when our vehicle required service. Without an appointment, my husband took our car into Northern first thing in the morning and explained our situation to Derek. He got it in right away, they dealt with the problem, and we were back on the road to continue our travels safely by 11:30! Extremely happy with our Northern experience!

JiHyun Kim

Great people in service department.