We offer you all the reviews of people who are consuming the services of Chatters Hair Salon (Barber Shop) around Nelson territory (Canada).
Right now the business receives a score of 4.1 stars over 5 and this score has been calculated on 87 reviews.
As you can read, it has an average rating is really good, and it is based on a very large number of reviews, so we can say that the valuation is quite faithful. If there are many people who bothered to give their feddback when they are happy, is that it works.
As you know, we don't usually bother to give feddbacks when these are correct and we usually do it only if we've had a problem or incidence...
This Barber Shop belongs to the category of Hair salon.
Wanted to grab some bath bombs as I saw the sign from outside of the store. why even bother having a section if you're going to have it empty.
My go to for professional products and a great price
I went i with very long thick hair for a drastic shoulder length cut. I left looking and feeling amazing ! Thank you Breezy you really nailed it ! I’ll see you in 8 weeks ????
I have been going to this salon since 2014 and have always left happy
Good place for getting a quick simple haircut. short wait times and fair pricing.
Leia was AMAZING! She is a very talented hair stylist with many years of experience. She is very talented at invisioning what you want for your hair, in addition to adding her own expertise. She is a very wonderful person! I would highly recommend booking with Leia!
Got sum hair spray nice
Great service, great place
I've been going to Chatters in Vernon for many years and always so happy with the amazing service, quality and friendly staff. They listen.
The girls there do a fine job. I also get threading for my eyebrows... never had a bad job done.
Great service, great people!!!
Awesome were gentle with my daughter
Rude staff, overpriced items, overall just a bad place to go. Try scissors & spice. They're miles better.
My barber Roberto was really good
Great staff clean premices
Friendly, good informative, information easy to get an appointment!
I have been seeing Kelsie at Chatters for color and haircuts for over a year here in Vernon and she is AWESOME! I had a boxed hair dye disaster and she was able to fix it and make it look beautiful. Most recently I had an appointment and wanted to go from blonde to brunette, and she did a phenomenal job! She is super kind-hearted and easy to talk to, and makes the time in the chair enjoyable and fun. She also gives great recommendations on products. I highly recommend going to see Kelsie at Chatters in Vernon for your next color or cut. :)
It was good
Thank you Kelsie, you saved my life. I've never had that good of an expirience at a hair salon so thank you so much.
Just had the most amazing layered cut. Finally! Someone who knows how to cut a dynamic style. Thank you Peter.
All the ladies in the back are amazing, and they all have special skills, they can do short to long and any ages. Highly recommend going there!
Mt daughter loves getting her hair cut here
Showed her two photos and still ended up with a haircut that did not match the photos. Will never return to this podunk chatters. What was worse. Listening to her nonstop talking about nonsequential mediocre stuff or watching her hack my hair and constantly reminding her what I wanted. She does not know how to layer or trim. My bill was 54 for a measly 2 inch trim and asked for long layers. I told her I dont need it styled. She went ahead anyway and styled it. So upset with this location.
Appropriate safety measures in place for covid, and service is still great.
Helpful staff. Good haircuts
First of all I am giving 5 large sparkly stars to Heidi. I recently saw Heidi for a big transformation. Heidi was professional and experienced. She considered my feeling first and helped me get the haircut I didn't know I always wanted. Heidi is new to Vernon and, Vernon we are lucky. My only negative comment is about the store front. I think removing some product and reducing the congestion of the shelves would make social distancing easier.
Always a great selection of products here and the staff are eager to help!
Lisa-Ann was amazing! Never had a perm before she was very informative and made sure I was informed before I decided to go through with it. She did a fabulous job. Definitely be back!
Amber Jensen is knowledgeable and has a great eye for colour. Also, she gives magic scalp massages as she washes your hair.
Chatters told my 15 yr old daughter that they would do a free consultation for her and her friend to see if highlights would work in their hair, which had been henna'd a year ago. When the girls arrived for their scheduled appointment the next day, (they walked 1/2 hour to get there) Chatters staff said the appointment was cancelled because they had to speak to their manager about doing a free consultation? They also said they would call my daughter back about re-scheduling the appointment but never did. The highlights were going to be paid for by me as part of a birthday gift to my daughter. Her friend was using some of her savings to pay for her highlights and the girls had been really excited to get this done before school started. This Chatters experience left them feeling confused and sad. Really disappointed with this very strange behavior. I give them an F for FAIL. PS. No option for zero stars or that's what I'd give.
Only go in for one particular item BUT always get acknowledged and staff is polite and friendly
My stylist was Courtney who was just lovely. She was very chatty which I realky liked. We shared many stories about pets, etc. Courtney was an expert in suggesting how best to style my very unstyled hair. Looking forward to our next visit
Love Chellie she is a great hair dresser and makes you feel like tour visiting a friend and the time goes fast
Thanks Peter . Loving my haircut.
I always love coming here. A bit pricey for a men's haircut but they always do an excellent job.
I was very pleased with staff and my haircut 3 mths. ago.The hairdresser Lynn fixed First Choice's really bad haircut.She did a wonderful job and only cost $10.00 more than First Choice.I'm going in tomorrow July 18 th to get yet another bad hair cut fixed and they are fitting me in.I have nothing but praise for this place. I find a hairdresser cannot read your mind if you do not want gel in your hair then tell them just that.I don't like Joico products and they are fine with that and use something else.I don't like hair spray so they don't use it on my hair but I had to mention what I don't like they cannot read my mind.
It was incredibly expensive for a relatively simple cut $30 for a Caesar cut and they forgot I was there even though I was the only one I don't know it was the end of the day
Robert is a fantastic hairdresser. He got creative and helped me find the best color for my hair. I went from dark to blonde in 3 separate color appts over 6 months. The color blonde I have now is the final color in my journey as he picked the best color for me and I won't need to do anything more than roots in the future. He has a great knack for determining what color and cut is the most suited for your skin tone. Chatters also gave me a free bottle of hand lotion just for going to them to have my hair done, they offer amazing service!
Sadly I wouldn't even give them one star. The customer service is okay. However my boyfriend had a very bad experience first time going there. He specifically instructed the hairdresser to not show skin, and the first thing that was done was a cut right to his scalp. He was extremely unhappy with the cut but returned hoping for a better experience. This last time he went, the back of his neck was very uneven and not much attention was paid overall to the cut. I ended up fixing it for him. Conversation could be much better. He didnt enjoy hearing life stories, including some inappropriate content. He wont be going back here.
I've been going to this salon for years... and I have NEVER had a bad experience. The new store only adds to my enjoyment. I love that you're greeted immediately, I love that all the hairdressers acknowledge you and I love having my hair done by Peter. I've found that they're all very modern, and very current...I appreciate that a number of them are heavily involved with hair shows as well as their own photography, it shows continuous growth as a hair stylist, and I like that they're willing to change with the times. I've made special trips home just to get my hair done by Pete as no one ever gets it quite as right:)
I came to chatters for a walk-in appointment. They got me in right away and Shannon cut my hair. I had a great experience. The renos look amazing and I will definitely be going to Shannon from now on!
They were very helpful and gave me a lot of great tips. Lisa helped me with my curly hair questions.
The wife looks even more amazing than usual. ???? Love the new haircut.
Great stylists!
I love coming to see Megan. She is professional, friendly, attractive and funny. I simply sit, ask for a style, sit and chat and walk out with fantastic hair!
My fav stylist Grace moved here, so I did too
Staff is always friendly and helpful, and the atmosphere is relaxed. I recommend the Chahko Mika Chatters whenever someone asks for suggestions on where to have their hair cut.
I've never gotten a bad haircut here, or color. I'm able to give my hairdresser a rough idea of what I want and they work their magic to make it happen.
Great deals
Front desk staff are friendly and attentive. I've been going to the same person there for years :)
Staff are nice and have good personality but I only came to get my hair cut shorter for a job and prefer growing my hair long. Otherwise this place is decent enough for a good mens haircut.
Always top notch service :)
My niece started going to Rocelyn and I had such hair envy! Now everyone envies my hair lol! Not only is she super knowledgeable about everything hair, she is an amazing person! She is always down for my ever changing hair ideas! You will not be disappointed! Book today!
Have been going to chatters for many years now and I wouldn't think of going anywhere else! I'm so lucky to have a hair dresser like Peter. He is always bang on with my cut and colour and I always walk out of the salon feeling great. He reccomends great products and his staff are extremely helpful. Peter goes above and beyond
Awesome colour and cut, and the staff were all super friendly! I needed someone really good to put bright colours in my hair, and the gal I talked to recommended Carly (hope I spelled that right). She did an AMAZING job on a pretty complicated dye job, and made the time fly by (and I was in the chair for hours because, like I said, complicated do). I have received many compliments on my hair, and I agree, it looks awesome. Thank you Carly!
They have products for men!
Nice friendly staff! They were able to get us in within half an hour by phoning ahead. Great job and done quickly. They can do colors, sets, styles and cuts for men and women of all ages. They have a great selection of hair products and well. Their prices are high average.
Great people
Leia Morgan is the best there is. Go see her and you will not leave dissapointed.
I’ve been seeing Rocelyn for about a year now for my hair needs. We have known each other for about 10 years and the service she provides is next level! She is one of the best hair stylists I have ever had the pleasure of meeting.
It was absolutely terrible. . I had to come in two times to fix what they had done.. managers advice was terrible and I ended up going to an entirely different salon Half way through to save what was left. I had came in to get my roots touched up that were an inch long..
The best place to get your hair done...the staff & hairstylists are truly amazing, very friendly & courteous. I get treated like a king ???? there, I highly recommend Chatters ????????
Love my hair cut and ready for summer
Had the most excellent haircut experience here! Lisa is a superb stylist. I definitely recommend this salon!
Bad customer service show up before closing and turned away even after offering to tip well.
Good icecream
The receptionist was rude , unprofessional, & tried to lay a guilt trip on Me because I missed an appointment because I forgot to get off the bus. I explained to the receptionist, she refused to believe Me.
They do a good job with hair cutting. ????
Absolutly terrible. The atmosphere isn't bad, and the prices for the products are fine. However if you want what I went in there for, a haircut... I asked for a simple trim, so my hair would be shorter for convection at CNC. Instead I had my hair styled so that when it started growing out more I had an afro. I did not ask for that. Nor did I ask for the hairdresser to put product in my hair. I don't like gel in my hair. Buy your hair products here, but don't go in for a haircut.
Set up very well for Covid. Hairdresser was super nice and I got a fantastic haircut for a reasonable price!
Kelsie is my go to girl. She always goes above and beyond my expectations, and I cannot recommend her enough! She is amazing with colour and has made all of my hair dreams come true, while keeping my hair healthy. Kelsie is so much fun to be around and there is never a dull moment when i'm in her chair! Kelsie along with the rest of the chatters staff are very knowledgeable about products and I know I can count on them for recommendations.
Peter runs a great establishment with awesome service and a high reputation in town.
Always happy with my service at Chatters Southland! Noticeable improvement in the front-end staff over the past few years. Rocelyn is an amazing stylist. :)
My six-year-old daughter loves getting her haircut there. The staff are very friendly and great with kids
Had a wonderful experience at Chatters! Staff are friendly, knowledgable and helpful. My stylist worked with me to get exactly the hairstyle I was after and recommended appropriate products for my hair. HIGHLY recommend!
I have 18 years experience in the industry and as an award winning hairstylist I'd be happy to address any concerns or hair goals you have have! ????♀️????♂️????♀️????♂️ Call to book a free 15 min consultation
Tena always does a fabulous job on my hair. Only one I trust to do my hair.
You come into the store from the mall. Unassuming from the outside, but quite substantial within. Decor is well placed; what one would expect. Friendly staff, no penury of equipment. You liked the place, but wish waiting seating was more comfortable.
Absolutely awesome, just LOVE your stylist Shannon ❤
Wonderful service and stylist!
Cool and fair staff
It was great experience with" Heather", she fixed my hairs, I am very happy with the service.
I've been going to Peter Downie for probably 20 years now and he's always been excellent. I'm guessing I'm not an easy client. He listens well and makes sure you are happy with your cut. Salon is well run and the staff are friendly. I'll probably be going to another 20 years...if I still have hair then..
Fast, friendly service. Reasonable prices. Canadian company
Jennifer is the best ????????
So go to buy a 75$ curling iron. I am told by the sales girl they don't make them or they discontinued them. She had me convinced to look at a different one. Said I would think about it and come back. I go to chatters in Cornwall and guess what mmmm there's the one I want. NOT discontinued. So the sales girl there very uneducated on products not to good at her job I guess.
Got a great cut, and was able to book an appointment that suited my schedule.
I usually don't leave negative reviews on things. I will say, the hairdressers are very skilled at what they do (the ones I have met, anyhow) and I appreciate the work they do greatly, because I can't do it myself. However, social skills on all parts seem to be lacking? They really don't converse well with customers. Again, at least the ones I have met. It all is either non-existent, or terribly forced. I understand, it's tiring to gab all day. I work in the mall too, almost every day. I'm a salesperson. It'd just be nice to not feel like I have to force a conversation that's awkward from the get-go. I'm also curious to know why my initial haircut was cheaper than getting a trim? Different hairdressers. My initial haircut was cut from an overgrown completely shaved head, with a bit of a fade on the sides and well-razored sort-of-mohawk on the top. Getting this shortened after a few months and cleaned up (I shave the sides and back myself) cost me $11 more? It seems odd to me. Anyhow, no complaints about their work. If you want a nice haircut, I do still reccomend going here.
Lisa always does a great job. She is a very precise stylist and is very friendly. The store is nice and bright and clean.
Best haircut in a long time I forgot who did my hair but who ever did looks fantastic ????
Pleasant, quick service.
I received the worst haircut ever there today, came home looking like a boy sigh..I kept telling the stylist, it's to short and she insisted oh no, just kept cutting. I'm not impressed at all!!!
Was completely satisfied with the haircut done on my daughter.
Great sales
the lady who did my waxing today was amazing.... LOVED HER .
Great selection of products and also very reasonable prices actually low prices
Thank you so much MAK.. i love my hair... never imagined the color would be this perfect ????????
Amber J was my stylist and she did great! I had SUPER long hair and got her to cut it into a cute, short bob. Really happy with the outcome! Would highly recommend!
love the usual ????
Nice manager but horrible talent. I asked for a layer and trim. Just a trim and no shapping. Took way too much off and didn't even straighten the back
Was appointed to get a haircut at 4. Waited another 15 mins, only to be told to go home after waiting because the person giving the haircut doesnt like the pressure near closing hours... like what type of excuse is that....
I enjoy the atmosphere. I had to cancel my most recent appointment but I'll be back asap.
While I'm Ok with the haircut I received I certainly didn't want to know of the white-supremacist views of my hair dresser (including how she has problems with "inter-cultural breeding"). Next time the typical conversation about the weather will do. SMH..
Amazing staff, super helpful. Gives good advice for your hairstyle.
My hairstylist (can't remember name, sorry). Was amazing! Went in there today for the first time and couldn't be more impressed! Love my haircut ❤
Not upfront with pricing
Great staff
Does a great job with kids
My girl, Rocelyn! If you are looking for a talented hair fairy.. She is your girl. This lady became someone very dear to me in a matter of minutes. She is SO unbelievably talented. She is constantly learning and refreshing her skills. She knows exactly what you are wanting without even having to say much. If you are looking for a talented, down to earth, super easy going and all over RAD hair fairy, book an apt with her. You won't regret it!!
Great service, great staff, they get my hair done just the way I like it. Highly recommended!
My daughter and I went in for a haircut and the stylist working on my hair was young with purple tipped hair and she was great, she was friendly and super nice took the time to talk to me. The older women that cut my daughters hair was aweful she didnt fully rinse her hair then basically shoved her out of her chair. My daughters hair was soaking wet I was super angry with that hairdresser and will never return. Flowers for the young girl and rotten tomatoes for the old bag at the end!
freindly, actually listened to me
Amazing experience at Chatters! Went in to see Rocelyn for the first time as I was needing a new hairdresser and was lost on how to bring out my natural curls and maintain my hair. We had a consult and was very thorough when asking questions about my hair, how I usually style it, what products I use, etc. Rocelyn then gave me a lovely wash and trim and then took time to teach and show me products and tips to help my hair! The staff there overall is amazing as well and was able to show me the products suggested! Thank you Chatters Southland!
Leia is AMAZING!! I moved to Vernon over 2 years ago and have struggled to find a stylist that listens to my requests but also gives good suggestions. Leia definitely knows what she is doing! I haven’t been this happy with my hair in a long time! Highly recommend to go see Leia!! She will definitely be my go to from now on!! Not only rocks at what she does but also has a super rad personality!! Love, love, love!! ⭐️⭐️⭐️⭐️⭐️
They did amazing fixing the hack job of a haircut I recieved. Amazing women here!
Refusing to cut a kid's hair and saying the kid has lice is so unprofessional and unfounded. The kid has no lice. We transferred to a different salon and we are welcomed with open arms. Thank you for ruining a kids self esteem.
Very good quality however very expensive if you want more than a trim
Newly renovated located in pine center mall
My stylist was great! Helped me with all my questions!
Went into the salon not knowing what I wanted done, but after a quick consultation with Leia, she helped me choose the most beautiful color. I will most definitely book with her again! I highly recommend her!
I was at Prince George for only a few days for my step daughter's wedding and l need it to find a place to get my hair. That's why l went to Chatters. I went for a loose hair updo and even showed the sample hair on the picture. I end up having something else. Stylist even said " l don't know have to do loose updos !" (by the way this is after few times trying updo) I even told her nicely is there anyone can help, if you don't know how!! She offended and said "l am the senior here." Anyway, long story short, l felt very stressed at the some point, l wanted to get up and leave, so l can do something else my self but, l felt bad for stylist, because l knew she was stressed, and she was trying her best. Instead of half and hour, l left 1,5 later. I am sure she and l will never forget this. Just a message for her and others. It is ok if you do not know!! Just don't stress yourselves and others. Let the experts do.
Nice place. Had a novice stylist this time but she was well supervised. Good job!
Great inexpensive cut!
Liza gives the best cuts in town! Make sure to ask for her if she's around.
Went in on a Sunday. Booked solid, they were able to squeeze Us in.. excellent customer service and I left with my little guy very happy with his hair.. thank you Shannon.
She did a really good job on my son's 14 year old covid hair. Almost to his shoulders he finally decided what he wanted, he's extremely picky and bright his photo for her to go off of and he came back looking better than ever and happy!
Rocelyn is the best hair stylist for curly hair! She fixed my hair when I got a horrible cut by someone else! She also does the best blow out ever!! Below is my natural curl, and how great my hair also looks blown out!!
Very rude, unfriendly and unprofessional staff.. Asked to check if a particular item was in stock to which the representative just took the bottle I had and banged on the table just to say that no they don’t. While replying the representative did not even care to look at me. Won’t be going to this location again for sure.
Chatters is located in the mall giving people easy access and the ability to combine shopping and haircare in one stop, it also means people waiting have something to do while they wait. The salon itself is clean with a please t atmosphere without being pretentious. The store portion stocks hundreds of different hair care products from popular brands well displayed and lit. The website allows you to book appointments not only locally in Nelson but across the country at any chatters location handy for those who may be traveling and don't want to miss a regularly scheduled appointment or need a trip before an event or business meeting. Prices are competitive with other salons of course women's appointments usually cost more than a man's. You can have an account created to keep track of appointments purchases a d receive notifications of sales or upcoming appointments. The staff are overall bubbly and friendly and most important do good work. Because of the location the hours are better than many other salons because of drop ins and foot traffic from people shopping.
Great
Melissa is awesome and helps me pick a good color that suits me good
Lisa is the best hair cutter I've had in years! She listens very well, is very respectful, friendly and talented and exceeded my expectations. Lots of compliments on my hair cuts from here
They did a great job on my niece's hair, she looks like a Rockstar. Friendly service and great product selection. It took forever for her to go brunette to blonde, but to be fair they offered me a seat where I could wait patiently. Sure I could have gone home and come back, but I kinda wanted to see the process. Needless to say, her hair turned out amazing and she was glowing. I won't be the uncle and embarass her by posting a pic,so you gotta take my word for it, they did a great job.
Good place.
Pretty straightforward hair salon, nothing fancy but they do good work (in my experience). A little on the pricy side for my wallet, but so are most things these days.
Rocelyn is an amazing stylist! I came to her wanting a completely new look and she took the time to listen to what I wanted, make recommendations based on her experience and took the time to suggest hair products to help achieve my hair goals! She is extremely talented and I had so much fun chatting in her chair!
Timley, good price and a great cut.
It's amazing! I haven't ever been there. So I really shouldn't say. Oof
A little more expensive than some, but they always do an amazing job. Colour, cut, styles, products and customer service all top notch.
Kim did a great job on my multi-colored -thick hair. Also had fun chatting with her while doing my hair. All staffs were all nice and professional, Nice location, everything was great.
Great place to get all your daily hair needs
No problem, best experience I've had in probably 15 years!
Love coming here! Excellent service and the stylists always do an amazing job. Love that there's often walk-in appointments available too
I always get a superb haircut here! The hairdressers are very personable and give great head massages when shampoo and conditioning my hair :)
Peter at Chatters was the best hair stylist i experienced!!! His experience and recommendations were spot on!!!! Hands down the best, you gotta take an appointment from him!!
Great service and quality! Stylist Kim does a great job every time!
The 5 stars are for Courtney! She took time to listen to what I wanted done and made it happen. Amazing! Thanks Courtney!
Friendly staff and hair cut was good. Only downside is I think men’s haircuts are getting more expensive than they should be. After tax and a good tip it was 40 dollars, which for the places I get my hair cut would be on the high end.
I have been a drop in for several cuts now. There is never a long wait if you have not been escorted in for the cut. Don't hesitate to get your locks trimmed at chatters
lovely employees at this location
Following all the safety protocols. Granddaughter had a great haircut
Always love how Peter does my hair and how the staff is so friendly
They called me for a month Im a student and not even in British Columbia please stop calling me!
Wonderful service. Love my haircut.
Did an ok job .. she rushed it
Fast and friendly and very reasonable prices
Am so very pleased with skill and service at this Salon
Awesome job, thanks Grace!!!
Very professional stylists, very comfortable atmosphere.
Great service. Clean and safe place. Professional workers.
I have always been happy with the service and the results. It is my go to salon.
I went to chatters to get new shampoo and everyone was on their phones and talking to each other until Presley came up to help me. She was able to help me find a shampoo and treatment to help with my hair. Excellent customer service from her! Extremely impressed with how professional she was and how many options she gave me!
Good service
Great service as always!!
Awesome
Samantha did an amazing job.. She may be new but she's great!!!
Kenzi T is the best stylist I've ever had. She always makes me feel super comfortable and excited coming in, and leaving looking and feeling like a million bucks. I will always recommend you go see her if you find her available.
Great staff! Hair turned out just as I invisioned! I recommend Mackenzie! She does great work
Love it
Mackenzie was amazing and brought my hair dreams to life! Would recommend her or anyone at the salon!
Good work
Can’t possibly say enough good things about this location. Stylist Rocelyn is a hair genius! You won’t be disappointed.
Best haircut in 20 years. This girl can cut hair and the colour is stunning. Thankyou for a fun and professional experience Grace your the best..
Kenzi just did my hair yesterday afternoon. I had come in prior for a hair consultation where she had so much knowledge and expertise and even with my lack of understanding of my own hair, made me feel so much better about it! Honestly, I went in with a good expectation, but came out with such an above expected service! Kenzi answered all my questions about the process, about what I was and wasn't doing correctly to my hair during hair care, explained what she was doing and what would happen, as well as how it would come out. I came out looking gorgeous and I've never had my hair look this amazing before!!! Such an amazing stylist!! Thank you so much :)
Grace gave me a great hair cut
Good haircuts and friendly staff. Overall a solid place to get any haircut, if you have long or short hair. I'd highly recommend Rocelyn!
Very pleasant people & helpful
Mae was excellent. The lady at the front was polite. I had no appointment and was in and out in no time. I am happy with my hair.
Wow! Daelyne is amazing! She understands hair so well and was able to explain why a certain style looked good on me! I'm so pleased with my haircut! I would definitely recommend seeing Daelyne!!!!
My hairdresser made my hair look great! My hair felt very light; like I wanted.
They cut and style hair
I get my haircut here every month, the staff are always friendly and professional.
I have excellent experience with them before but today it was worst... I call them before to book a appointment for hair cut at 3:15. When reach over there girl told me I have only 15 minutes I can do only buzz cut. But I book a appointment for HAIRCUT. Not for a BUZZ cut I think they don’t have time for customer
Very professional
I got a haircut here from Lisa, while she was very friendly, I was not happy with outcome. I went in asking for a chin length bob, picture included and came out with a pixie cut. Not what I wanted AT all. Won't be going back.
The lady from London who cut my hair is amazing and super lovely, I'll be back next time!!
The Barbers are friendly and usually spark up a good convo, they get the hair cut you want and sometimes more!
Great staff. Some language could be cleaner. Not our stylist. Ones at other end of the salon. Kind of inappropriate conversation that was way to loud. Lol. Place could be cleaner. I ceilings were filthy. Customers see that guys.
Booked a appointment for 11:45 Got there on time but was told I would have to wait as the stylist I had booked with went on her lunch break. Left and went to Charlies Girl and received excellent service.
Edwin does an amazing job consistently
Awesome service
Always has good selection of hair products. Very reasonable prices. Good place to stock up. Friendly staff.
I did caramel highlights on dark broun hair, it's really perfect.
Jessica was great. Love my new hair cut and color!
Courtney Cosmoz along with some extra help did an amazing job on my hair color!! After 5 hours (and the girls had sore arms I am sure), I walked out of Chatters feeling amazing and a few years younger I might add!! Courtney knew what look I was going for and made it happen, even with my exceptionally long and thick hair!! The friendly staff made the experience very enjoyable and I highly recommend!! Thanks again Courtney!
Always a fantastic experience!
They have knowledgable staff and friendly service
Staff very helpful! Really nice place.
Very friendly staff, warm and inviting atmosphere. Julie did an amazing job. Love my new hair cut!!
Great cut and good pricing.....
Terrible place!!! Don't waste your money!!! They don't know how to cut hair or how to talk to clients. Save your money and be stress free by not going to the worst hair salon I've ever been in my life.
Ana is the best stylist I have ever had! She has been my stylist for about two years now and has helped me go from long hair to a pixie cut and has taken me to every colour under the sun. She is also such a gem and is just the best person ever. I can truly call her a friend! If you want an extremely talented and friendly stylist Ana is your girl!
Amanda K is amazing, she able to give me exactly what I am looking for without me even being to explain it. She listens to you and transforms you. I have never been so happy. She is amazing, I highly recommend her.
Hairdresser was really good and great personality
Roslyn does a great job cutting my hair.
Very rude employees.
Always a good visit
Messed up my nephew's hair
Fast in some time.
Chelley did an amazing job on my new hairstyle. I would recommend her to everyone. Thank you sooooo much!!
great haircut from Kim - customer service and fair price - refreshing to have such a place in our town
Excellent job you do Kim, keep up the good work. Always nice to come back, and recommend to others.
Great staff.
I was in chatters the other day. I actually come quite often. And all I can say is all these girls are constantly on their cell phones or using the phone for personal calls which I find very unprofessional. Something needs to be done with this management. It’s not just one girl I’ve seen about 5 of your girls texting and gossiping at the counter or at the back when they’re not busy. It’s a business not high school. (And yes the south land mall)
Mac does an amazing job everytime
Bought a nail product and took it home. Researched it and found it to be one of the most toxic formulas out there. Took it back and they refused a refund, stating it's printed on the bill. Well there are at least 27 lines of very small text (about 150 words) at the bottom of the bill. The very last line mentions nail products... Really! Who reads all that? Huh? Nobody. They could see I was a Newby when I bought it. Goodbye to $22. Not fair!
Brittany was awesome! My hair turned out better than I expected. You know when a hairdresser just knows what to do.. that's her. Even after a wash and a style myself at home.. (the true test). I love it. It falls perfectly. I recommend her and this place for sure!
I see Tracie here regularly. She's the best!
Me did my permanent straightning over their when i washed it not come very well and i did complain about that they called me they will check if it’s not good result they will do again when i reach over there they treat me in rough manner not statisfy by their service
After months and months of growing out my hair from a bad haircut they messed up my haircut. Very disappointed.
Rocelyn is an amazing stylist. I came in with a terrible balayage colour done by a stylist at a different salon and she managed to blend it and make it look so much better without having to drastically change my hair colour. Very pleased!
Great co.
Always fairly consistent
Tena and Jessica are wonderful stylist. They listen and discuss before starting to cut your hair. You get what you ask for with these stylists. Highly recommend Chatters.
After a completely hacked cut manager calls me in to discuss my issues on his time only to be passed onto another stylist that felt it was a communication problem and could not help me. Ruined my hair that will take months to grow out only to be told “oh well nothing I can do”
I got a cute hair cut but the colour came out ORANGE. They didn't even offer to have me come back in a few weeks to fix it.
Very nice and helpful staff. Plus Ana is a great stylist for me.
Absolutely horrible. Owner cut my hair from ponytail to outdated, over texturized pixie. Have to glue it down with product. His listening skills are none existent does what he wants not customer
I went into this chatters in village Green mall. I have been going to this store on and off for over ten years. I had a terrible and uncomfortable experience recently and I will not be returning. I stopped into the store to buy semi permanent hair color and shampoo. The women working there were very short with me and very rude. Fine. I ignore this because it's not worth getting worked up over. I start looking at the shampoo, searching for a specific box set and also browsing leave-ins. And I noticed the tall woman with brown hair, very skinny, just following us around. I'm native and I know exactly what this was about. They did not treat my white boyfriend with this same suspicion when he came into the store a week prior and the same women were working. I believe that these women racially profiled me , she followed me around the whole store, watching my every move, did not ask if I needed help. I ended up spending over 170$ on hair products alone. I will not be returning to this place. I have never been treated this way by your staff in all my years coming to your store. This is the first time I was genuinely uncomfortable and felt as though I wasn't even allowed to be in here. Do better. I'll buy my semi permanent online now.
My grand daughter loved her new hair dou ???? thanks
Shannon was AMAZING! She was friendly, fast, and wasn't afraid to cut my hair (you know how some hairdressers are too scared to cut too much hair off). She was great and I will be going back to her again for sure
Had a great haircut with one scissor sharp lady! Thanks again;)
I've been going to Pete for over 20 years, never had a bad hair cut. I don't trust anyone else to cut my hair.
Great staff here
Great atmosphere
Clean and professional. Way to come back during the covid crisis. Will be going back.
I went there approx 2 weeks ago to get my 4 year olds hair trimmed. My daughter was stubborn and wanted nothing to do with it, the lady was so patient with us and kept a positive attitude. I wish I had got her name. She was able to get it snipped fast before my kid started freaking out again. Definitely worth booking an appointment!
I saw Kim yesterday and she was Amazing! I'm very picky and I get very nervous with haircuts as alot of people do, but she listened to everything I said! I will defiantly be back to see her!
Good selection.
Rude staff.
Got an amazing cut and beautiful copper baylayage done by Julie, couldn't more happy with the end results!
My family has been going here for years....great service and great haircuts all the time!
Its ok
My hairdresser is rocelyn, she understands curly hair and does an awesome job cutting it !! she also really good with styling. THANK YOUUU
Rocelyn!! Always has me leaving feeling brand new ! Great hairstylist
It's Clean! Awesome massage chairs! Great pedicure!
Friendly, courteous and she honored my needs and wants.
Excellent service and great deals on hair products.
Bad prices and no happy with the cut as all she did was talk
Best and faboo place in town
I have been a guest here for the last 19 years and love everything about this place ! Keep up the great work everyone
extremely rude staff
Currently closed under construction
Awesome service at reasonable prices
I just had my hair done with Tracy and she did a wonderful job. She is always cheerful and takes her time and knowledge of hair and discussing what she is doing with your hair. All and all a wonderful experience. Thank you
Beautiful spot
Just paid over 400$ for a dye job that I didn't want. I showed multiple pictures of light brown to blonde hair. Specifically said I do not want dark brown. I got nearly black roots, and the blonde parts are grey. The blending is very minimal, very very unhappy. Not only did I waste 400$, 5 hours of my life. My once beautiful blonde hair is now awfully black. Never coming back.
Friendly covid aware and on the ball
I see Jessica about once a week she is always knowledge and my hair has gotten healthier since seeing her, I really enjoy the way my hair looks after my appointments. Front desk girls are always really lovely when making appointments or checking in. Thanks so much , see you next Sunday :)
Kelsey did a great cut. Clean professional place.
I like their selection, but the customer service is awful. I don’t think the employees have a clue about the products they are selling. I also find they huddle behind the cash register and don’t offer to help.
Ggod salon
Rocelyn does a phenomenal job, always so happy with results! Does amazing haircuts on curly hair as well!!
I have naturally curly hair and find it very difficult to find anybody that can cut it correctly! I have had it completely damaged several times which took years to grow out and I'm not kidding! I went to Pete and he cut it with such precision and accuracy he I am over the moon impressed! I will be back for sure that I have already referred some of my friends! I have naturally curly hair and find it very difficult to find anybody that can cut it correctly! I have had it completely damaged several times which took years to grow out and I'm not kidding! I went to Pete and he cut it with such precision and accuracy he I am over the moon impressed! I will be back for sure that I have already referred some of my friends and clients!! Thank you Pete!????
Excellent stylist and excellent variety of care products.
Shout out to Anna! What an absolute jem she was. There was a product pricing mix up at the north store, and she sorted everything out quick and painlessly. Will definitely be a returning customer to this location.Thank you Anna!
Thank you so much Shannon???? My hair looks amazing and I'm totally happy. A big hug from the german girl Nini❤️???????? Hope I see you again some time????
Worst Haircut Ive ever had, they gave me bangs and its not even close to looking the same
Rocelyn does a fantastic job on your hair. You will not regret seeing her!
New to Vernon but not the industry!! Let my 18 years of experience and passion turn into something beautiful in my chair! Check out some of my work on instagram @ hairndlashesby_ash and come in to the salon to say hi! Look forward to meeting you! :)
Jennifer did the cut and she listened to what I thought I wanted and then to what I could really handle in a length change and did an amazing job. I walked out feeling like a million bucks. Thanks Jennifer