Although the guy who rated it one star is right about the usual way things are in there, I suppose it really all just comes down to personal preference. The vibe you get from the shop is a local homely feel and you don't mind if they have to run the shop or whatever, because what is another five minutes on your day. Ok, I suppose its annoying if you have somewhere to be, but who goes to the barbers 10 minutes before they are supposed to be somewhere. The guys working there are very friendly and if you go in there enough they will most likely start to recognize you and the whole service becomes a little better. I suppose you would want a quality service from the moment you walked in to the moment you walked out, but its just not that kind of place.
The prices are average to below average, which means your most likely going to catch it cheaper than some other places. That is a good thing! But if your looking for an amazing cut (which you probably are) then it all depends on what barber you get. Some take their time and have a slight artistic nature and the others just ask what you want and sometimes might even try to rush the job! Which as you can imagine leaves you coming out of the place thinking, "My hair doesn't look right, why did I just pay for that?". However, when its done good, it's done great and your thinking, "Get in, I just paid less than that stuck up place and my hair looks sick! I'm deffo going out tonight!"
Overall, If you want to take the time to get to know the place, suss out the best barbers and get looked after, this is the place for you. But if your just passing by, I wouldn't recommend it as there are much better places for a pit stop (to put it bluntly).
My advice for this place to be 4 or 5 stars, would be to just whip the service into a bit better shape. Alas, there will probably be no change because this place gets the customers it needs on that loyalty level and doesn't need to do any better than what it is doing. Plus there is no competition in the immediate area. There are some hairdressing places close, but I'm not going to make an appointment with them when I can just walk into Crew.
EDIT: Oh and post the damn opening times somewhere online please, this isn't the stone age and it would take about 5 minutes. Just another point to show how much they really care about the business haha.