Reviews of James Brett Coiffure (Barber Shop)

Matthew MacKinnon

As a man with long hair, it’s hard to trust new stylists to give me a masculine cut. My appointment with Chrissy tonight checked all the boxes, and far exceeded my expectations. She’s a very warm conversationalist on top of her stylist talents! I had a very genuine experience with fantastic results. Strongly recommend to any men looking for a long cut! In addition, thanks to all the lovely ladies who checked me in and offered hand massages and beverages! I’ll be back soon as it grows out.

Riley K

Very nice staff. Mens hair cut includes head neck shoulder massage and hand massage. Stylists are very good.

Laura Burchell

Don't come here if you have curly hair - they don't know what they're doing. Otherwise nice treatment like hand and shoulder massages but it didn't make up for my hair being turned into a rats nest.

Cryssie

I've never been so insulted in my life. I personally saught out this stylist, through googlr and Facebook and LET HER KNOW THAT. I saw her promotion for 25% off...and called in to get it.. Which was the only reason i could afford her. Again she knew this. After we were discussing through my entire hair appointment how HARD it is to find african american hair stylist in Kingston...Then as an Afican American herself, she Charged me extra because i had "thick hair"? So i ended up paying the regular price anyway which put me financially at default. She did my hair in 1 HOUR! No extra time was taken...the so called head massage was 30 seconds. I checked their website and they also do light makeup touches afterwards she did NOTHING. I usually go to Marrello salon (European stylists), and they DO NOT charge me extra for the hair i was BORN WITH. I am beyond pissed. I hope someone actually sees this! Anyone.. woman or man..should be able to walk into ANY hair salon to get their hair done. Regardless of race, hair texture, or hair length. It is 2016...beauty schools need to teach diversity.

Nikki Walker

Visited during a cut-a-thon event, was expecting a rushed quick cut but received expert attention from James and left with a great cut and style.

Joel Thompson

James Brett and the team truly offer a world class experience. From the moment you walk and have a seat to the time you leave wish a fresh new cut and style.

Cris Strong

My first experience at James Brett was fantastic. I really felt pampered throughout the entire experience. Kate did a fantastic job on my hair.

Colleen

Very good service from start to finish. Even the "new talent" who cut my hair seemed to know what she was doing.

Barry Horn

Love this place hand massage, head massage, facial and a great hair cut for 40 bucks for men, why go anywhere else

QW C (婉)

(Translated) I cut my short hair here, it ’s awesome! (ฅ> ω <* ฅ) (Original) 我在这里剪了短发 超赞!(ฅ>ω<*ฅ)

Alex Bruce

I’m super happy with my entire experience at JB. The hosts (Megan and holly) were so fantastic and caring. My advanced stylist Chrissy gave me what I’ve spent years looking for from traditional barbers. Hand massage was lovely.

Kelly Campbell

Highly recommend this salon for an awesome pampering and full spa treatment! Great treatment from the minute I walked un the door. Jenny was fantastic. Can't say enough good things!!

Clarissa R

The haircut was fine as I only got a trim, but was charged $20 extra for having "thick hair" although the haircut didn't take more than an hour, which is what I was paying for. I've never experienced this at any other salon, even when my haircut has taken longer than it was supposed to. I ended up having to pay $80-$90 for a haircut that was supposed to be $60, and I do not think that the haircut was worth this amount. The service was ok, but I really think that customers should be warned about this before getting their hair cut. My friend who has thinner hair than me was also charged extra for having thick hair although her hair took an hour as well, so I am not sure the reasoning behind these extra charges.

Christine Gallow

Absolutely amazing! Since moving to Kingston a year ago I had not found a new hair salon to go to. I am always very hesitant to try anywhere new as I have had some hair nightmares in the past. My first visit to James Brett was fantastic! I am in love with my hair, it is exactly what I wanted. All of the staff are so nice and welcoming. Sam is an fabulous stylist! I look forward to many more visits, I highly recommend!!!

Zachery Wells

Lovely staff, great haircut.

Will Marinac

Was asked on making Appointment if I minded a Junior Stylist? Everyone needs and deserves a chance, so sure. He was patient, very meticulous and provided a haircut of exceptional quality. Would definitely return and recommend.

sarah cavan

Possibly the worst hair cut I’ve ever gotten. Not what I asked for, uneven layers, and vissible difference from one side to the other.

Ainsley D

Hair looks good. Place was clean. It was neat. 5/5 would go again.

Daryl Tremain

I've been going to James Brett for several years. It took me a while to find a stylist I feel comfortable with, but I hit on Kate eventually, and have been happy with my experience ever since. I go to the downtown location; it's a calm, quiet place to be, in spite of the number of chairs.

Jordan McGregor

Jessika does an incredible job!

Jamie Coad

Excellent experience! Beautiful building inside. Very friendly staff. Thank you for my first actual haircut in 18 months.

Rilky Raeb Eapen

It was my first time at this salon and Katien did an amazing job with my hair! I was super impressed and my hair has never looked better!! ❤️ Highly recommend her!

Stacey Gillis

Fabulous salon! They start you off with a complmentary tea, coffee, or water while yoy settle in. After you've outlined your visit, they give you a head and neck massage and offer you a hand massage during while you get your hair cut. The staff is super helpful to each other, the music was relaxing and the price was well worth the experience.

Alvarado Taty

For many years always the best expieriece!!!

Tina Gougoushvili

Somehow Jenny knew exactly what I wanted my hair to look like despite me being terrible at explaining it. There was something bothering me about my haircut for the last six months and she fixed it so well, I can barely believe it! I'm incredibly satisfied. This place was 100% worth my time and money, not least due to the amazing customer service.

Melissa Munro

I love the place they are very nice

Sarah Spence

Both my daughter & I had an appointment this week with Kaydian. She is fantastic! She did an amazing job in removing my brassy tones & taking me to a beautiful bright blonde, including a wonderful cut for wavy hair. She made it look easy too. James Brett uses the most beautiful products. My daughter went for a cut & again, a job well done. Thank you Kaydian! We can't wait for our next appointment ????.

Melanie Tindall

Bridal hair and makeup was fantastic! Loved how it turned out and also had a great time having it done. Staff was super friendly and professional.

Robin Graham

Crissy is AMAZING! I am always super happy when I leave the salon.

Luca Andolfatto

Awesome!

Ross Anderson

As always... Exceptional

Michelle

I felt the manicure/pedicure service I received was poor, which in turn made me feel uncomfortable asking for a replacement. Unprofessional stuff and very bad customer service, including management. Very disappointing. I feel there is bad lack of training in some depts at James Brett coiffure & spa, including manicure/pedicure, massage and hair. This is definitely not a spa! Five star prices deserve Five star customer service. Not the case here!! This has been one and only absolutely horrible James Brett “spa” experience. My strong recommendation is to omit James Brett coiffure & spa from your spa plans.

Scott Smith

Always a great cut and great service.

Robert Hicks

Mens haircut. Always amazing! Thanks!!!

W. Sean Donnelly

Great service and staff

Emma Jones

Jenny is great! Haircut perfectly. Listens to what you really want. Everyone is very friendly, hand massage, neck massage, head massage. Atmosphere is really nice. I highly recommend :)

Matthew Quintin

Always a fantastic haircut. Very pleasant and welcoming.

Andrew Ma

The service was very good, everyone was friendly, and it's a nice salon. I wanted a good stylist, so I spent $45, yet the stylist didn't do what I asked for at all, and she cut the front of my hair shorter than the back (i'm a guy).. Who does that? who looks good like that? for a senior stylist that embarrassing. All it takes is for them to slow down and listen to the client. Wont be going back.

Corey Davidson

I went to James Brett and had Sherry as my hairdresser. She was awesome and gave me exactly what I was looking for. She was very friendly the whole time. After the haircut she gave me excellent tips on how to style my hair at home and recommended some products for me to use to get my desired effects. definitely coming back

Maddison Froats

Walked in off the street without appointment and the owner himself cut my hair! It’s a full spa treatment and a fantastic cut. Staff was awesome and super friendly. Totally worth it - great experience.

Niki and Caleb Marshall

I can't even begin to express how impressed I am. Brett cut my incredible special needs son's hair without a hitch. He got down on my son's level and had him actively involved in the cut. I have never seen him take to someone as he did him. Although my son couldn't express how special this experience was I can absolutely say that we are eternally grateful and this is the only person that will ever cut his hair again.

Donatella Tampieri

Wonderful place to go . The whole crew is amazing. Mr James Brett is an excellent hairstylist attentive to detail and to the client . Definitely the best !

Brett Whaley

Great Experience. Great Prices. Over of and above.

Brendajoyce Hewton

Very good service. Jill did my hair cut .lt was awesome.will be going back

JJ Gennrich

I have been here quite a few times, most of which were good services and that's why it got 2 stars. My latest experience however, was with James Brett himself, who very obviously did not care much for me. He was very distracted by everything and everyone around and this resulted in a bad cut. I had a bald spot shaved on the back of my head, crooked ends, just a really bad haircut for it being from "James Brett". The worst part is he was my first bad experience at the princess location, every other time the staff were great, haircuts were decent.

Robin Hilliker

You get what you pay for. Best haircut I've ever gotten. Have been multiple times, will go again!

Mary Jo Formosa

Love James Brett

Mitali Purohit

Have been coming here since I moved to Kingston in 2016, always a great experience and all the stylists are amazing. Highly recommend this place if you are looking for a day of self pampering !

Greg MacDonald

Excellence. I have never had anything but perfect from any of my visits.

Julia H

The customer service has gone downhill at the west end location. They used to offer a water or tea to guests but they didn't today. I witnessed an employee mock a client behind their back for asking for the WiFi password. It was totally awesome how the senior stylist patronized me when I had questions and cut my hair exactly how I told her I didn't want it. If I'm a similar question it's because I didn't understand the answer given previously.

Mr G

Such a great space for downtown!

Daisy Robson

I walked in off the street and had an appointment within the hour. Jenny was a DREAM! She totally understood what I wanted and needed and I'm so pleased with the results. I felt so pampered and relaxed by the end! Highly recommend!

Ron Moore

I wouldn’t recommend this place at any circumstances, definitely they have no idea what they’re doing It’s better to have your hair done anywhere else but not here for sure

Mike King

Love this place. They treat you like a King or Queen. Always great hair cuts and massages. You won't be disappointed.

Kianne Bearman

So relaxing! I had a new talent stylist and she had so much knowledge of how hair should be styled etc I totally trusted her to do my hair! Definitely a major step up from first choice hair cutters haha