Reviews of Hudson's Bay (Barber Shop)

Peter Fancy

A store that has a place in history for Canada.

Scott “Osito” B

The young fella all in black, with a red bow tie... excellent customer service! He had a smile for everyone and a great, upbeat attitude. Really added to my experience, today.

The TTG Guy

I can never find what I want at the Bay.

Joanne Lapensee

(Translated) Welcoming staff but difficult to find. Lack of labor everywhere in Ontario. (Original) Personnel accueillant mais difficile a trouver. Manque que mains d'oeuvres partout en Ontario.

Mostafa Maamoun

People inside is very helpful They gave my kids helium baloons even

Lourdes Baldizon

M'y favorite store. The first place to go...

Marian Nykiel (cOffEEtArIaN)

Good place ,a lot if item to look at and sales are well organized.

Adella Clar

Amazing cloth Good price

Walter Parij

Seems to be changing by adding other retailers' products into their mix, e.g., Lord and Taylor, FAO Schwartz. Have also additional displays in the aisles between the counters so it's starting to get crowded in the same floor space. Noticed new brands in cookware too. Will have to see how this ends up.

Joy RC

Got some beauty products here. The seller was super nice

Andrée LaRose

Love my Olsen sweaters!

Fwad Malik

Great deal on furniture, particularly with scratch and save coupons!

Dave F.

This place doesn't seem long for this world... Selection lacking.. and price is only ok

brad currie

Good place to shop if you're 80

L.J.

( LOCATIONS) ( CF MARKVILLE MALL AND SCARBOROUGH TOWN CENTRE) I love the bay great quality but it's expensive. All different kinds of brand names. It's a Luxurious store. I want to take a nap in one of their beds. Unfortunately they play the same music too much it seems every time I go, they have the same music on, if you go there often it gets on your nerves please change it?! They definitely need more staff,so you can pay for your stuff but also to help you find what you're looking for, that's the problem these days not enough staff in most stores. Nice place to go at Christmas, great quality, even so most stuff is overpriced. The bay at Markville Mall, the staff are friendly. The bay at Scarborough Town centre, the staff is not that friendly,there are some that are friendly but I find the majority are stuck up and don't smile and are just snobby. That is not everyone. But I notice the difference between how they treat you compared to Markville Mall.

Rasheed Abdul Jabbar

Their ok.....customsr service reps scared to do the right thing.....but pretend to be shkt callers when saying no to everything

Georgette Maisonneuve

I love the Bay

Brother Ollie

Well organized and well-stocked store. The clothing is both fashionable and up-to-date. The one downside of this store is going to be customer service. There is the lack of staff for such a large store or they are just hard to find when you really need them.

Matthew Castiglia

Great

David Ferguson

Try finding a sales associate. The excuse given is: everyone shops online. So why bother with a retail outlet?

Kevin Farahani

Clothes ????????

Leila Haddad

Great come back

Tammy Csicso

So dissapointed with HBC

Maria Jacko

A lot to choose from. Great sales & name brand clothing.

Glenda Ramirez

I love shopping at the Bay! Especially when I need new parfums like Channel #19 and Oscar de la Renta. If you like quality and excellent customer service, this is your store!

David Kitz

Bought the shoes I am currently wearing. Quality goods at a reasonable price.

sO Interiors, Susan Ozipko

I purchased outdoor dining chairs online at the bay during the Covid shutdown. I was told returns would be no problem by the sales associate. I now need to do a return and they will not process the return and have no TIME LINE or REFUND. Buyer be aware that this process may take an excessive amount of time before you can get your money back! (Possibly months!) They are not honoring the written contract that was given to me. The kicker is that it was processed and issued it to me during the pandemic!

Joseph Maczka

Still the outdated, overpriced, overperfumed monster it's always been.

Caleb Simoneau

Very expensive and not much of a selection.

Frank D

Open on Sunday. Clean store. Friendly and helpful staff. Great prices, especially on Bay Days

Ryryryry Ryryry

Lots to chose from great prices outstanding service

Olivia Raso

Lots of selections

Gwen Despatie

Great ONE Day Sales!

Sue Bussiere

The store is not like it use to be ,in the loungerie department ,less staff,no feeling of being important anymore ????

Antoine Daccache

service lacking, selection ok

Claude Brunette

Good shopping

Michel T

Awesome place.

Dan Brazeau

Good quality clothing. Nice sales. Staff was very helpful.

James Kelderman

The smell of purfume made me leave the store

Suzanne Lemay

(Translated) Good price choice to designate really beautiful and for all tastes (Original) Bon prix choix de désigner vraiment beau et pour tous les goûts

Jason Michaels

If I could give a 0, I would. I've been into this location many times in recent weeks and not 1 time have I been asked if I needed help. I make eye contact with more than one employee and their instant reaction is to make eye contact and then look busy. I am dressed most times in a dress shirt and pants so I don't look like bum when I walk in that won't spend a dime. Terrible customer service and I will NEVER give this place a dime from this point on. This location makes you feel like you're walking through a ghost town.

Val St-Onge

If you're having a sale you should advise on the flyer, your website and in store if it doesn't apply to certain items. Drove almost an hour to go buy specific items after calling the Orleans location and not being able advised they men's clothing wasn't included in the scratch and save deal

Guy Lachaîne

Great prices good sales

Armin Kastner

Easy to find what you are looking for. Good quality and good prices if you keep track of sales

Moe True North (Moreno)

Went to clinique counter they seem very busy and short staffed however I eventually got what I came for and it was a great service

Carolyne Proulx

Very disorganized store. They have great items but very few for such a large scale store. Empty displays, unappealing racks and clothing tables. Thankfully staff is very mindful of COVID measures. They take time to count people entering and exiting the store and hand sanitizer is available almost everywhere.

Kazem Spahi

There were some really good deals on several brands.

Colin White

Line up is not fair considering the place is empty. Lots of good value

Javeed Zrabi

It feels good when you shop at the bay .

Jeannette Mongeon

Not a lot of staff to help you

Angela Griffin

It's a dismal place to shop. It really could be the star anchor of Place D'Orleans, yet it just looks like one large messy clearance centre with mixed up racks and very little choice. I can't comment on housewares, as I didn't visit that department. Could the Bay be closing down soon? If suburban shoppers just meakly accept mediocrity, then the Bay Place D'Orleans is their destination.

RAREsies Rule Ollier's Disease Canada

Great items can be found when they have a sale! Clean, friendly, located in the Place d'Orleans mall.

Donald Dumoulin

Empty

JJ Gagne

The Bay has interesting and quality merchandise at inflated prices. Other than the convenience of purchasing an item in the moment and taking it home....the price gauging leaves the consumer feeling "stung" ... Service by individuals varies... on the Quebec side they were downright rude and no eye contact. On the Ontario side...it takes forever to get assistance whether at the cash-checkout or whenever asking for shoe sizes.

peter hanstead

Very nice Sperry's shoes. Wonderful service, but employees are often few and far between.

Ian Knowles

A good place for the full variety of men's wear. Frequent sales!

Cindy Bourgon

Found what we needed was a great deal nobody around tho to help with diff sizes

David B-C

Great staff

Sarah Mann

The store has great clothes for children. Friendly service.

Manahil Saaafi

I had very pleasure experience with very nice sales lady Magui M, Jimenez at place d'Orleans Hudson' Bay. I was looking for perfume and she explained it to me very nicely. highly recommend her to any one as no experience what is best to buy ask her!!!!!! Thanks

engida berhanu

Get great fashionable dresses for less

Christine Lamoureux

The store is poorly organized. The ladies clothing racks were overfilled so it was difficult to look at things. The fitting rooms were dusty, dirty, and had empty hangers along with unwanted clothing hanging in every stall. The highlight was the Clinique counter and perfume counter staff. They were very friendly and helpful. They each asked if they could help with smiles on their faces and provided me with options and good advice and.

M Fog

I love going here and trying on clothes. No one bothers me and I can take in as much as I want at a time. It's a great way to see what styles suit me and what doesn't. The staff are usually pleasant but it's often hard to find one on the floor. They are starting to make improvements in terms of having a set cash area on both floors of the store. Makes it easier to cash out. The store is looking dated though and there are so many items on the floor.

Darlene Belanger

Staff is snooty, such a disappointing experience most times.

Maude Lupien

Great products, great service

Jesse Grondin

Good service.

Darryl Damude

I almost always find something but not on this trip. The supply chains still needs to catch-up

Nick Shar

Great deals of all the other Bay's I've been too. Holding this from five stars is the number of staff on hand. Despite this being better staffed then most other Bay's, it is still a great experience.

wendy dickel

Was with my daughter getting cologne. Bright, clean, friendly staff

Debbie Stinson

No one to serve at 2 service cash so I left my clothes on the counter. Monday 3pm

Elizabeth Charlebois

(Translated) shop in the mesh of Orleans, smiling clerk. (Original) magasin dans le maille d"Orleans. commis souriante.

Ken Wraight

Everyone is so helpful

Victoria Cowden

I got a great deal 25% off plus 10.00 in points on sale merchandise...I purchase most of my clothing here as it lasts forever!

Patricia Parsons

Fantastic helpful service from the counter lady today. Tio: She put all of my points onto a gift card so that I can spend my points on-line.

Jennifer V

Love that we can get upscale brands in Orleans, and their cashmere and fine wool is fantastic. Great sales! The staff dont seem to know the inventory and seem frazzled often. The visual environment and is worn out and uninviting leading to a low budget shopping experience but at high price points.

Erik Miller

Men's selection severely limited, with a strong bias toward fake athletic wear. Poor sizing availability in what was left of premium items. Women's side better, but still not ideal. I visited on Black Friday and there were Black Friday event displays set up at entrances featuring vinyl records beside giant banners proclaiming deep discounts. Imagine my surprise to discover the vinyl was priced well ABOVE retail. Try harder, Bay.

Brenda L Doucet

Great customer service for jewelry department

Growing Graden

Was mostly empty, since covid the store closes earlier

Corey Ward

Wife loves this store.

Alpha Mambu

(Translated) Prices are a little exaggerated (Original) Les prix sont un peu exagérés

Sandra D Halpenny

Beautiful clean store. Lots of help in finding things too. Good sales too

osvaldo arenas

Good Store

Carol Trenholm

Typical Bay store. Good sales on right now as clearing winter stock. Nice selection of Canadiana clothing and The Bay striped merchandise

joyful rubixs

Good customer service

George Valenzuela

Surprisingly varied selection. This Canadian company is a jewel that we should treasure before we lose it. If we want to keep what it means to be Canadian alive we should all try to keep places like this in business. I love the selection of winter clothes and housewares.

Charles Sanscartier

Good Selections

Naomi Griffin

Cool

George Zarif

some prices are super high but when they have a sale it's much better. feel the quality is a little lower, hopefully it doesn't change

Thierry DS (TechnoPedaGo)

About to close?

Derek R.

Usually where I go to get specific Bay items.

Aqeel Awais

Always expensive even on sale

Mireille Groleau

(Translated) Many good stocks special a classic (Original) Beaucoup de stocks bons spéciaux un classique

Marcel Lemay

Ok

Jaime Sharma

I was previously a proud customer of Hudson's Ba y until the past few months. I purchased a couch and ottoman at the beginning of the year and it was delivered at the end of Feb. When it arrived there was a tear in the Ottoman which was acknowledged with the delivery individuals and reported to customer service. I recieved confirmation by email that the issue had been assessed and a replacement would be scheduled for delivery. So far I was happy and impressed. The exchange delivery was delayed due to Covid which I understood and respected. However when the updated delivery date was scheduled it didn't come. I recieved a phone call saying they were leaving my house because no one answered the door despite the fact that 3 people were home and the doorbell never rang. I called immediately and explained the situation and was told they would reach the delivery truck and send them back which also didn't happen. This was in the spring and to this day I still do not have the replacement ottoman. I have called and spoken with different customer service individuals who keep telling me that they will contact the warehouse for an update but I never get one. I have asked to speak with a manger and wait on hold and am told that the manager cannot give me any different information and I have to wait for a follow up call that I never get from them and I have to keep chasing. I believe that good customer service shows not when things are going well but when there is an issue and Hudson's Bay gets a fail for that because I don't believe that anyone cares or will do anything about this so I don't feel I can trust them especially for big purchases.

Ahmed Abbas

You can find the best quality

justin mercier

Typically good deals on certain days...but no staff to be found and no little boys dress pants anywhere

V Luong

Nice department store and we'll stocked

Karen O

This has been a great store during the pandemic for ordering online. Also, the have great skin care staff who call you when new items come in, so you don't even need to be in store for personalised service.

TROOL Social Media

Lots of choices the only issue was long lines and that's the time of year

Corisa L. Duré

I really didn't like my experience in the beauty department at that location. They didn't have my shade and the employees lack interests in assiting me. I will go to different locations but not this one even though it is near my house.

Nadine Poba Kadogo Mbali

(Translated) Good place to shop (Original) Bon endroit pour faire des achats

E. Lepage

Lovely store with many brand names. Sometimes, it's difficult to find employees to assist you. Furthermore, there are not enough employees on cash... long lineups. :(

Ghyslain Laramée

It is a nice place, but not enough personal...

Colleen McCue-Carle

Great bargains.

Alex Valiquette

Selection not as good as it used to be, but not a bad store

William Bossart

Prices can be great, I wonder if my frustrations with waiting are worth it, I try to make the trip worthwhile and purchase multiple items

Grace Barsoum

Nobody to help you on the floor. It is not the first time , it has been like this for years and years.

Diane Lajeunesse

Good place for shopping.

Suzanne P

Very disappointed that you chose to install the English version of your name on two highly visible sides of your building and the French facing the covered parking lot. Je suis Francophone!

Phil Toutain

Great

Nicole Frechette

Good deals on children's clothing! Got very busy at Customer Service, then add'l tellers were added.

Earl Springett

It wasn't crowded.

Gladys Haddad

Experienced staff

François-Yvon Deslauriers

(Translated) Several good sales before Christmas (Original) Plusieurs bonnes soldes avant noel

Gilles Stonge

The bay in orleans old inventory..nothing fresh new country style

Lesley Cooke

Great service. Had to return an item bought on line without the paper receipt. The associate called the online store for the receipt number and processed, no problem. Thank you!

Alan Lawrie

Meh I needed something

Nancy S.

I like that there is always something on sale.

Monique McDermott

Always find great deals for everyone in my family. Bay Days are great!

Jimmy

Disappointed. Having been in a Hudson Bay store for a few years, I was not overly impressed with inventory and lack of good sale deals. Looking for men's clothing but there was a lack of options. Could not find any thing so I left after about an hour of looking. Went home and went online to a specific brand supplier and easily found what I wanted plus it was on sale! Should have not wasted my time driving there.

Pierre Giroux

The best Canadian store I hope we keep it forever

Arianne

(Translated) Sale end of season, arm yourself from patient to find, everything is mixed (Original) Vente de fin de saison, armez vous de patiente pour trouver, tout est pèle mêle

Guy Rouleau

The Hudson's Bay store at The Orleans Shopping Center is easy to access add staff is ready to help you out when you need it, a rare commodity in these times. You'll find whatever you're looking for and at a great price. My wife and I highly recommend it.

Catherine Margarit

Great savings for great products and wonderful customer service

Paul R

If you want to waste your time, try calling them....tried different stores in Ottawa and had no luck in finding a human voice. Tried several options and it rang until the system hangs up. No wonder their sales are declining.

Wanda Allard

Huge variety of clothing. Nice sale on today.

GK k

Awesome, excellent mens and women's clothing

Victoria Cowden Moyneur

Great sales, great quality. I was at the mall but found everything I needed here! I highly recommend it...

Mandi Begin

Slowest service ever

Sarina P

Love the Orleans location, parking is right in front of it. Easy to get in and out.

Guy De Gagné

Always a good deal if you're a good shopper!

Richard Jackman

great....don't go away!

The Storm

With so many different sales for different brands it is hard to figure out final sale price. I could only find one inconspicuous price checker and it did not work. They should have multiple price checkers that are well advertised.

Hilary H

Did not have a good experience at the Estée Lauder cosmetic counter. Twice I’ve gone to this location and didn’t have a good experience. First time I went (it was an hour before closing) and the rep wasn’t there. Another person from a different counter said they left early because there were no customers. Last time I checked you stay at your job until the store closes in case a customer shows up which in my case happened! I ended up going back a few days later and had Mabel as my “Aestetichian”. First of all I went in for a simple colour match for my foundation. She sent me home with two samples after testing in the store and said that it was the perfect match. I get home and try it in natural light and it was completely OFF not even close to my natural colour. She was very nice, but nice isn’t enough when you are working at a high end luxury cosmetic counter! You better know what you’re doing! Not impressed. Will not be going back here at all and I will be getting my colour match done elsewhere by someone who can properly identify skin tones! Staff seems very undertrained and not very knowledgeable on how to properly apply make up! Disappointing!!

Ghizaal Bukhari

A go to place for buying good quality and luxury gifts for the best price.

lois ross

It is a lovely store. We moved from NS 5 years ago & when I went into the Hudson Bay store today I felt like I was home. The atmosphere, the high quality, the smells of the perfume counter, it all made me feel nostalgic.

Mahmoud S

Many options for Dad!

Fatou Kone

(Translated) The ladies are very nice the store is smaller than the others but bcp of choice (Original) Les dames sont très gentilles le store est plus petit que les autres mais bcp de choix

Teresa Gagnon

Great sales!

Robert Hicks

Friendly service from every employee that I came across. I will be back to this location.

chantal carrier

I left a bag in the fitting room and when I came back the cashier did save it for me.....I did appreciate that gesture and there always good honest people around us

Blank300 Dayday

Good high quality clothes albeit a little pricy.

Eric Lapensee

Big store that's always well stocked with quality items.

Marc S

They come from far but they do have great merchandise.

Dean McBride

Nice store but can be too pricey

J McDowell

Met with a fantastic salesperson at the perfume counter (Dominique) she was extremely helpful and helped me find the perfect gift.

Mike Blais

A Canadian icon, wouldn't shop anywhere else in most circumstances

Danielle Digiovine

Love my Bay

D. Nguyen

Good store to shop for clothings.

s i

worst delivery ever, wrong items delivered and there is no action, no follow up, worst customer service,

Suzanne Lamoureux

(Translated) I have been serving pleasant.have a nice day. (Original) J'ai bien ete servir plaisant.have a nice day.

monique leblanc

Found what I was looking for at an affordable price and place very covid safe with all precautions in place and staff pleasant,thank you

E Kazakoff

Clean and well stocked. Only downside was employees difficult to locate for assistance or questions

Erine Moses

The staff was very helpful

chris bernard

Always good deals

Bernadette Dupont

Really love this store.

Lynda Robidas

Never bought anything at this overpriced store

A Bewell

The Bay in Place d'orleans mall was great. Received great service. Went in today and lots of items on sale. Bought handbags and clothes at great prices. Used bay Mastercard and received additional 15% off on top of the marked down price. Parking was also easy and not stressful compared to other malls.

Matty Gaudet

I like it.

jennifer Gidley

Great deals and choices

Magdy Mansour

Great Canadian company

Ashley H

I'm only rating them 1 star because I have to in order to post a comment. But really, I would give zero stars. The customer service was that bad. I needed help in the bra dept. One saleswoman flat out said to go see someone else even though she was working in that department. When I returned to her because the other saleswoman was busy with a line up at the cash, she said to go back and wait. After waiting in the lineup, the woman at the cash looked through one rack for me and then told me I have to look for myself because she needs to go to the cash. I refuse to give my money there so I walked out.

Oj Lussamaki

Nobody was there to help me while I'm looking for boots. My size wasn't there.

Jacques Beauchamp

Great and the best department store period

Jeanne Roy

(Translated) Excellent service, it's still my favorite store. They have it all at very affordable prices. (Original) Excellent service, ça reste mon magasin préféré. Ils ont de tout à des prix très abordables.

E Matthews

(Translated) TERRIBLE NO SERVICE (Original) TERRIBLE NO SÈRVICE

Francois Caron

Love Hudson Bay ????

Cheryl W

Went there today to look for clothes for my son for a wedding. Upon selecting my items I looked around for a cash. Passed two associates chatting about their day not aknowledging anyone that was shopping around them. Walked around for 5 mins looking for a cash with someone at it and still none while the two ladies were still chatting at the cash in the children's section. Put my items down and left the store buying nothing. Went to children's place 3 stores down and what a change in service. The sales lady was friendly and immediately told me about their sales and even upsold some clothes for my daughter as well.

Steph Ames

We did well on our Christmas shopping except when we got to central cash and discovered the Tommy jeans had a criptic price tag that indicated it was not the same attractive discount as the Tommy sweater. I suppose we need to become more educated as to how their pricing works.

Michael

I love The Bay. They are pricey so I don't buy much there but my experience has been positive

Marta Mrazova

Good price very good service

Chris Pancel

This is the bay at Place Orleans and I find the store has gone downhill over the last few years. Seems junky and the selection of mens shoes and boots is very limited. Mens clothing seems to be ok but i think stores like Mark's work warehouse has a better selection and a nice store.

K Martinson

Excellent deals

J Bean

Got a great deal on a couch and Patrick in the furniture section went above and beyond helping me out.

Adrian Sears

The lady in the watch battery/ jewelry department was awesome.

laura cunningham

Lovely clean store

H M

Excellent service at the jewelry area, thank you!

Rebecca Lavallee

If I could give "0" I would! They have lost my refund of 767$ for a product I never received and continue to push back the delivery date of my furniture! Consistently screwing up my billing plan! Will be the very LAST time I ever buy anything from the bay!

Lorri Holt

Great shopping experience, helpful staff, good quality merchandise and relaxed atmosphere.

Stephanie Grimes

They have nice stuff, but the staff are nowhere to be found and checkout is frustratingly slow every single time I shop here.

Madeline Soanes

They have traditional clothing to be sold at the Hudson Bay Company.

Lili

The store is a mess and the service non- existent. I highly recommend shopping somewhere else.

Exportman 345

Good store.. great place for buying finer clothing.

Frenchies Deli

Friendly, great on tap beer. you have to try the "apple pie" craft draught, good it's pretty good!