Reviews of New Concept Hair Studio (Barber Shop)

Kate Dawn

Accommodated a full colour same day and did a phenomenal job. Thanks so much for fitting me in last minute, xo.

Melissa Spinger

Great service, very nice people :)

Bernadette Tremblay

I've been going to this salon for a couple of years now. my stylist's Clea & owner Betty-Ann are amazing. My natural black hair is always dyed to the perfect BLONDE. plus they offer a ton of other services and have many talented stylists.

Marina Van Eysinga

My long time stylist Michelle works here. She's excellent at color. If you're looking for a new stylist ask for her! The wait list is a bit long but it's just because she's so good ????

Jen H

Chelsea at New concept did an awesome job at my daughter's hair, a lot of the times we go in to a new hairdresser and they act like they "know it all" but she took the time to listen to what my daughter really wanted with her hair and it looks awesome. Thanks again, she will definitely be back!

Tiffany Collins

Great staff. Excellent prices

Sandra Steur

Awesome staff, best in town!

Pat Baldwin Phelps

Stylist Michelle Phelps is my daughter in law, but for colour and cut, she does amazing work.

B

Go see Michelle or Betty Anne as they are both awesome hair stylists

Ron Etcheverry

Great haircuts.

Lynette Korff

Thank you Cassey, you are an artist and true professional. Great service, great atmosphere....highly recommended.

Debbie Shave

I must compliment Cassie on how she styled my hair. I am a senior and like my hair cut short, simply and easy to care for and she was spot on. I had tried a number of stylists and Cassie was the best. Thank you Cassie!

PurplePlaid Pjs

Cassy is a magician. I love my hair. The compliments are a bonus. Thanks

Nikki Wyatt

I love going to this salon. The owner Betty Ann is delightful and she has done a wonderful job on my eyelashes. I just had tape in extensions put in by Savanna and I'm in love with them. She made them absolutely perfect. Always leave here feeling beautiful.

C Tay

Cassie listens to your wants and needs. She gave me exactly what I asked for and continues to do so every visit which honestly is the hardest thing to find. The products they use in this salon have left my hair healthier and healthier as time goes on. I am a loyal customer of the salon but more so to Cassie and I will continue to be. I highly recommend this salon. Awesome environment, comfortable chairs and wash stations. Great place, great people!

sue evans

I have been going to this studio for years and I love it!! Everyone is wonderful!! ❤

Jocelyn

They lack the integrity to fix their mistakes. I did not have a good experience here. I would have just noted not to go back and to be more careful next time I try someone new but I noticed my hair was uneven. So I felt I had to call to get it fixed. When I called to report my uncomfortable experience and the FACT that one side of my hair is longer then the other I talked to a very nice lady but was told there wasnt really anything she could do and I would have to talk to the hairdresser directly as she just rents a chair so she is her own business. So I talked to the dresser who was defensive and suggested I was lying. So I talked to the salon again so I could hopefully have someone else fix my hair as I didnt want the original dresser anywhere near my head but with the holidays on the brink she said that wasnt possible but the manager would call me on Jan 2 after holidays. I still have not been contacted. I am extremely disheartened by my experience with this salon. Its been stressful and upsetting.

Maha Sawa

Excellent and professional experience

Vicky Pearson

My experience was fantastic. Great service and care. Very clean and the person for my service was fantastic, kind and attentive.

TERRY DAVIES

Great staff and service.