I went to the salon last week for a consultation to get my hair coloured. We discussed that the colour I wanted would not be doable in one session and would take a few to lighten it how I wanted. I understood this since I have bleached my hair before. I arrived to the appointment the following week, when we bleached my hair the bleach began to run down my back and the foils became very warm. My hairdresser then began to ask other stylists what she should do ( not a good sign). She left the bleach in & continued. when washing out the bleach we realized there was some old dye in my hair but the hairdresser suggested we do a darker tone to cover it, this was done but when we rinsed out my hair it was a disgusting grey/brown and at the bottoms blue ( It was suppose to be a light lavender). After 7 hours of being there we had to perform a rescue mission and I ended up leaving with hair that I hated. When I called the next day to express my disappointment I was told that I was going to have to pay additional money to fix my hair when I had paid 500$ already. When I spoke to the owner she then told me it was my fault because I did not know the history of my hair. A month later, I went to see a hairdresser that I trusted and never had problems with. After seeing my hairdresser I found out more about how bad my hair appointment at Tangerine truly went. My hair was severely damaged & the breakage caused layers in my hair ( I have never had layers cut into my hair). In addition, my hair was even CUT poorly, one side was much longer than the other. Very disappointed in the service I paid for, the customer service I received & the overall business. I will not recommend this salon to anyone, ever.