We offer you the information of real people who are purchasing the products and services of A Cut Above (Barber Shop) around Campbell River territory (Canada).
At the present the firm receives a rating of 4.7 stars over 5 and this rating has been based on 108 reviews.
As you can see it reaches an reviews average is practically the best, and it is founded on a large number of feddbacks, so we can think that the evaluation is quite accurate. If many people have bothered to give their opinion when they've done well with the business, it works.
You know that we don't usually bother to place feddbacks when they are correct and we usually do it only if we've had a problem or incidence...
This Barber Shop is classified in the category of Beauty salon.
If you need a haircut then this is the place to go, very friendly place
Stephanie is a good hair cutter for a good price.
Always the best professional service. You all rock.
The girl was super nice and did a good job on my nails however she didn’t do them exactly how I wanted because she thought they looked better longer?.. I wasn’t to happy with that but I will be going back to get my next acrylic set and will update on that set *pic of the set*
Super nice staff! My son always loves when it's time to get his hair cut here!
Really love this place! You get what you ask for.
Carol has been my stylist for many years!! Without a doubt she and her staff are second to none the best
Great and friendly
Amazing place! I've been coming on and off since I was a child. Everytime I come home to CR I make sure to make an appointment with Carol!
The girl I had took direction really well, gave me an absolutely great haircut / fade. A bit pricy for the tiny thing of D:FI hair molding clay but well worth it. Washed my tiny hairs out after the cut and I felt like a million bucks. I had been looking to get my hair cut on a Sunday before I took a ferry to quadra and this worked perfectly. Would go next time I’m in the area
Finally found a hair dresser that cuts my curls properly. I'll be back
Patty did an amazing cut and colour on me today. I feel amazing.
Like my hair cut
Great team and absolutely love the haircut....thank you, Shaylene.
Carol is the best hairdresser in Campbell River!
They did an amazing job!
Anna was my hair dresser and she was great! It was my first time going here and it was a great experience. She was very friendly and did a great job, would definitely recommend????
Great service and listened to what I wanted and delivered.
Kind hearted and talented stylists.
I went in to see Anna for highlights. During the washing out and toning, she admitted that it went white and then she added a dark toner to counter it. I got a dark hair colour with very little variation of colour and no blond highlights along with some grey streaks. I was charged 150.00 for it. I went back to speak to the owner and ask for a refund. She sat me down in front a sunny mirror and said my hair looked beautiful. Both my husband and a waitress have said that it does not look right as he has seen me for years with proper blond highlights. Anna is a new hair stylist and should have owned up to the fact that she made a mistake instead of charging me the full price. She did not show me a mirror on my back hair to see it and I did not know the full extent of it until I got home. As a result, I returned to see if they could reimburse me before I left town, but they did not. I found it unethical and disappointing. More importantly, this young hair stylist tried to say it was my hair that was the issue and that it was colour resistant when no where in my life has that been the case in salons in the past. I hope that others are careful when working with this salon and stylist with regards to hair colour.
Ive been getting my hair cut here for many years.
Amazing cuts !!
Carol is simply the best❣️she knows how to give the greatest customer service!! I see her or Trisha and just like today got myself pampered as we need to give ourselves some self-love once in awhile????❤️???? thank you soooo much ladies❣️ Supporting local is so important to me and especially now during Covid-19 and also because my family opened a sporting goods store in the midst of all this to give back to our community and to help others. Show both local businesses some love by liking both pages: A Cut Above and Hack's Skate Hut & Sporting Goods on Facebook....... And mention this review to get an additional % off at the Hack's store in person.
Great staff Trish rocks
Admittedly, usually just there for a very simple men's haircut / trim, but always met by friendly staff at the door. Never had to wait longer than a few minutes for my appointment, not that anyone would book a haircut when they're tight for time anyways?! Typically see Ellen or Sharlynn (sorry if I misspelled...) and always happy with the service and end result.
Very Nice shop . Great staff. Cheers
Good service, clean friendly environment.
Wonderful staff!
Amazing place for haircuts!
Great service. Good price.
Knowledgeable friendly with great results with every cut!
Very poor experience involving management. They double booked the stylist we were booked in to see and then treated us very poorly when we arrived for our appts. Making out like us having been sick two weeks prior and no one having any symptoms any longer, and negative Covid tests on hand all around, had anything to do with it. They did not try to reach me to inform me that they had intention of canceling our appts. They just went ahead and double booked in a color for someone else with the stylist we wanted to see in our already booked appt slots, because they rake in more dough that way. I have worked in customer service all of my life, for almost forty years. What a terrible way to treat any customer. We (a family of four) will never darken their doorstep again after being treated so badly, and will be sure to share our experience with everyone we know.
Best place for kids haircuts. My son loves sitting in the racecar and because it has peddles he is much less squirmy in the chair.
Always great service and great cuts
I went here for 2 years and the entire team always made me feel welcomed and cherished. Phenomenal stylists. Steph in particular was my go to! She handled my curly, thick hair like it was nothing.
I get my hair cut here and honestly wouldn't let anyone else cut it
Stephanie has given me the best haircuts I have ever had. Highly recommended for mens hair! I have wavy thick hair and never been able to manage it until she cut it. She is great at taking your idea and making it work for you.
Like family
Carol is my favorite hairdresser.. she seriously styled it to suit the shape of my face after I donated my hair for Tour de Rock ..
Great job with my son's first haircut
Came in for a hairstyle change and "A Cut Above" didn't disappoint. The stylist was nice to talk with while getting my haircut. I gave her the option to cut my hair however she wanted to, I am super happy with the results. I will be returning here for all my haircuts while I am up here.
As always a very positive experience great staff wonderful service ask for Carol
Always come here to get my hair cut by Carol. Wouldn’t go anywhere else.
Loved this salon. My first time there and I'll definitely be back, reasonable prices and friendly staff!
Went for a hair cut today.. first one since COVID.. was pretty excited since it was pretty crispy.. carol cut my hair today, she was very pleasant and nice to talk to however the hair cut took 10 mins to doif I had to guess.She Cut it and curled it and then I was done. I don’t normally curl my hair so I went home to straighten it. Plus I can see the cut better. The layers don’t look very blended and I don’t think she really trimmed anything off my bangs. It’s okay and feels better but not really a great cut in my opinion and when I put it up there’s one long piece that’s hanging in the back I’m guessing it got missed. Having a hard time finding a great cut with out driving all the way to Courtenay. Not trying to be mean because I know they are probably super busy since the quarantine And she was super nice but just kinda disappointed.
Went tanning awsome. Great prices.
Very disappointing. Staff came across nice at first, however, a terrible mistake was made with my hair (large platinum blonde streaks when I asked for a balayage). I gave them an opportunity to fix it and it looked better at first, but the dye quickly washed out after only two washes and the blonde stripes were visible again). I understand mistakes happen, but what happened after was much worse. After trying to resolve the issue over the phone and through email and getting very little response, I decided to go in in person. All I wanted was a refund to cover the cost of getting my hair fixed at another salon. I wish I had not bothered as I ended up leaving in tears after the owner refused to acknowledge that a mistake had been made at all and raised her voice at me in front of other customers. After several minutes trying to explain why the work was not acceptable, she gave me a partial refund (which I really appreciated and would have left happy if it ended at that) and then stormed off saying how she was very upset with me. I found this to be very unprofessional and I was extremely hurt by the way I was treated. Another friend of mine was in the salon later in the day and overheard the owner speaking poorly about me loudly. I have never been so hurt and disappointed by the actions of a business and I hope that no one else has to go through this. If a mistake has been made, I would expect an apology and a refund, not to be shamed and put down in front of other people and be made to leave in tears.
This place is amazing, and the staff are the greatest. I just got the best haircut ever. Thank you everyone.
Honestly, giving this place two stars is generous. The person who cut my hair did not know what she was doing. Everything is uneven. Hell, Ray Charles could have done a better job than this person. I am extremely dissatisfied with this ridiculously expensive sub-par hair cut. I could have went anywhere else, and got a better job for half the price, and half the time. I won't be going back.
Stephanie did an amazing job! Definitely recommend place. :)
Amazing customer service soooo friendly and stylists are great at cutting my hair exactly what I wanted
Love Rayna. Lots of care and attention given to your cut colour and style. Check her Instagram for her work
The owner Carol is a magician! Not only she has great taste and magical hands, she is also very personal. They use Olaplex even in your color and gloss. I walked out with a huge smile on my face and shining hair. Thank you!
Ive been to Stephanie before and saw Sharlynn today. Both are so sweet, professional, & talented. I fall in-love with my hair every time I visit A Cut Above. Today Sharlynn PERFECTLY matched my bleached sections to my natural hair, my family is so excited to see my natural look again. It feels so soft and shiny. Thank you Sharlynn!!
My family and I get all of out haircuts with Carol and her team. Absolutely amazing service, and great with kids. I highly recommend using their service
Amazing staff always the cut I want
Great stylists, excellent service.
I went into the shop to inquire about a product that I use. Carol approached me with a very kind compliment about my hair style and was extremely helpful. She offered to order the product I was looking for. Thank you for FANTASTIC customer service. Sincerely, Lonnie
Beautiful salon and walk-ins welcome!
Carol and her team are amazing!!
Quick affordable high quality men's cuts
Loved my haircut. It was first time there, super friendly and really took time to understand all my crazy ideas and turned it onto exactly what I was looking for. And the reception staff were very welcoming and stayed very covid safe at the same time, which isn't easy to do
Great haircut. My hairdresser was experienced and knew exactly how to cut my hair the way I wanted it.
Trisha was da bomb!
Great service, great haircut, waaay cheaper than i expected and they allow/help with the donation of hair for cancer which is awesome! Thank you!
The talented staff and the amazing owner is why it's the place to go.
Great cut and color
Good folks lots of staff....got me in the same day for an appointment
I am honestly stunned by the haircut I got at this salon! In all my years of having my haircut I have never seen such a lack of skill, care or attention - who cuts long hair by lopping it off in three to four cuts behind their back. I was in and out of the chair so quickly I was literally stunned, and thinking well now I will go and get it washed and then she will even it up. Didn't happen, I was out the door, in shock that I had my hair cut, paid in under 5 minutes. I wish I could include a picture you wouldn't even believe it - even my partner who usually doesn't even notice 4 inches off my hair was speechless - he left it at ... well you can always go get it cut someplace else - believe me I will!! To the owner of this salon please send your young stylists for some cutting training, a salon is not just about color and perms. Unbelievably poor cutting skills!!!
Awesome service. Thank you. Happy holidays.
The very best salon, Carol is amazing, have been going to her for decades would never go anywhere else!!! My daughter, sister, mom & grandmother go there as well.
Very nice attmosphete
Steph is amazing! I moved to CR a year ago, and tried loads of Hair Dresser's. She fixed my color mess and got the cut right. She's knowledgable and listens.
Very awesome ❣️
I have been getting my hair cut here since I was 13 and have been happy every time! Carol knows and loves her clients and makes them feel like family. I highly recommend A Cut Above for any hair cutting needs and be sure to check out the recent renovations and staffing additions!
Great place to get a haircut
This is a hair salon NOT a place to get your make-up done. Hair stylist are friendly but they are HAIRSTYLISTS. Would not recommend getting make-up done here. The lighting in the salon is very yellow-y and dim so when trying to match foundation to skin tone, you will come out darker than you are. The eyeshadow palettes are the same cheap palettes you can buy off of Amazon and the colour fades after 2 hours. After telling the make-up artist, rather hairstylist that I was going for a neutral smokey eye and going to be photographed, I expected to have contouring and highlighting done but no; not even lipstick.
Clean with a friendly staff. Lots of products to choose from at a good price.
Carol rocks! Super nice to my 11 year old with alopecia, made her very comfortable ????