Reviews of Credit Bureau of Canada Collection (Bank)

Robert George

It's awesome calling these people up and wasting their time, just like they do to us. Be really nice and vague, just to string them along. Fun stuff!

Caroline Tapp

Like 94% of the population, I don’t answer unknown numbers, so it is crucial that you make reaching out to you guys a smooth accessible option.. I’ve tried calling this place in order to pay them at least 10 times. I’ve been transferred then dropped, or more often, my calls go to someone named Max Garmin’s voicemail that says he is in the office but can’t take my call… I literally just want to make payment. Tips: 1. Make emailing you an option 2. Make it possible to login securely to view your balance on your website or talk to support via chat 3. Answer phone calls on the first go as the bare minimum

u. milovic

I just talked to a employee Kathy Sharp here who was very nice and helpful...I explained my problem and she provided a ticket number so I can now go and sort this out...not happy about the problem but due to a mix-up with former address and post office not forwarding mail I am now late with payment and in collection....she did her job very professionally though and I thought I'd share...

Mitchell Walker

What a scam these people r crooks I paid the full debt back to who I owed it and they r still trying to get money from me!

Erick H.

Thanks review I don't know how to start this honest review: I had financial problems in the past like anybody else can have , nobody is expecting calls from collections company for sure ,even though if we realize they are only doing their job , of course some agentes are better that others ,or more friendly . I got a call a week ago and an agent named Douglas in a very professional and friendly way let me know that I had an account that it hasn't been paid and that was the reason my score credit was not getting better, I made arrangements to pay as soon as possible and asked him if it was a way to let me know that my payment was on record and how to know that it was completed , took only hours when I received an email with an attachment , it was my release letter indicating my payment and all the information I was requesting, I have an Equifax account and didn't know what to do , if I had to letting know about this or if the Credit Bureau of Canada Collection was to going to let them know about my case , I called to this company again and a minute later Douglas called me , I explained to him my situation and very friendly he helped me , saying that they're going to send a letter to Equifax. I was so pleased and happy dealing with agents like him and his company , I would definitely recommend talk or get advice from them , I am sure they can help you the same way did to me . Erick H.

AB Huang (performate)

they usually put the collection of a person who has a similar name with yours to your credit report. thats too bad thing to be happened. very annoying

Sea2Sky

Completely useless, argumentative and arrogant customer service. They like to dance around every question possible and not give a real answer, then they will start and blame you for not listening to there random speel that has nothing to do with your question. Clearly you need no education or people skills for a job in the Canadian government.

Kevin H

Corrupt, aweful, terrible, phony.

Kitty Ly

Called the agency to ask for some information. The agent I spoke with answered the phone sounding disengaged and not interested in listening to my question. She didn't let me finish my question, cut me off twice when I was trying to ask her a question, told me that I called Collections (yes, I know that, that's why I called), and then hung up on me after telling me that I needed to call elsewhere. Your job is probably difficult and frustrating and maybe you dealt with a frustrating individual before me, but please don't take it out on me. If I started the call by being rude to you, by all means have the reaction that you had with me, however, when it takes me three attempts to say "Hi, I was directed to your agency and have a question about property tax and wondering if you're able to help or guide me elsewhere if I'm in the wrong place," due to you cutting me off twice, giving me an answer without listening to me, and then hanging up on me while I'm in mid sentence, that is on you. The reaction was uncalled for.

Brendan D

I talked to Cori Macaraeg and she like to talk over me and argue, of course i lost my cool after her telling me she had no proof that it was not a spam call but kept telling me how bad its going to be for me in which i took a verbal threat. when an agent does not know the laws but the customer does and can quote them to her and she says your wrong.... great place to work for