Reviews of Caisse Desjardins de Lachine (Bank)

Jonathan B-Fortier

(Translated) They closed the 4 Lachine Pop crates to make one with only 3 counters in a parking lot which must be 180 degrees to access. It is so narrow that 2 cars do not pass. We must print a paper to see our balance. I would have preferred that my data be protected more effectively than investing in concrete. In short, really very dissatisfied. (Original) Ils ont fermé les 4 caisse Pop de Lachine pour en faire une seule avec seulement 3 guichets dans un stationnement où il faut faire 180 degré pour y accéder. C'est si étroit que 2 voitures ne passe pas. Il faut imprimer un papier pour voir notre solde. J'aurai aimé mieux qu'on protège mes données plus efficacement plutôt que d'investir dans du béton. Bref, vraiment très insatisfait.

Sylvie Clément

(Translated) Excellent service! The director listens to his members Thank you (Original) Excellent service ! Le directeur est à l’écoute de ses membres Merci

Ian-David Chantelois

(Translated) Constantly wires to either enter the parking lot poorly done and then we wait to access one of the four machines. Closed all those boxes for that? They're making fun of us (Original) Constamment des fils pour soit rentrer dans le stationnement mal fait et ensuite on attend pour accéder à une des quatres machines. Fermé toute ces caisses pour ça? On se fout de nous

Mikhail K.

Far below standard.

sylvain Laredo

(Translated) No worse than any other said hello come home (Original) Pas pire que autre a dit bonjour en rentrent

Yves Pronovost

(Translated) I went to deposit money Monday, I told the cashier that I liked 9th Avenue better, phew! She was not happy. Before 9th it was corner of my house, now I have to take bus to go. I'm not retired by car, and at the 9th the cashiers were all nice, now I haven't recognized any cashiers. Here is my opinion. (Original) J’ai été déposer argent Lundi, j’ai dit à la caissière que j’aimais mieux 9e Avenue, ouf! Elle étais pas contente. Avant 9e c’était coin de chez moi, maintenant je dois prendre bus pour aller. Je suis retraité pas d’auto.Et à la 9e les caissières étaient toutes gentilles, maintenant j’ai pas reconnu aucune caissière.Voila mon avis.

Guillaume Menard

(Translated) Opening hours should be revised ... (Original) Faudrait revoir les heures d’ouverture...

Isabel

Phone calls are never answered. Voice mail messages are never returned. This has been going on for months. Only through Call Centre is there some action, then again none from the Lachine branch which has to do the work. After more than 20 years of being a client, Desjardins and the Lachine branch in particular is the worst in pro-service.

Ramsel Carreño Vidal

Super service and outstanding team

Orchid Treasure

(Translated) Horrible service, especially from Vanessa. She is so arrogant. The popular thick! (Original) Service horrible, surtout de Vanessa. Elle est tellement arrogante. Les épaisses populaires!

Mirelle Younan

I like the team and the service there . They answered all my questions in a timely manner .

Steve Hovington

(Translated) New premises now open (Original) Nouveaux locaux maintenant ouverts

Nicolas Binette

(Translated) No parking space and endless waiting. You come in there for a bank draft and it takes 45 minutes just for that. Always waiting. We are far from the mission of Alphonse Desjardins of the local petty caisse populaire! (Original) Pas de place de stationnement et attente interminable. Tu rentres là pour une traite bancaire et faut prévoir 45 minutes juste pour çà. Toujours de l'attente. On est loin de la mission de Alphonse Desjardins de la petite caisse populaire de proximité!

emilie lachance

(Translated) I wanted to have a prepaid credit card and said a lot of questions and I wanted to put the money in the money. (Original) Moi je voulais avoir une carte de crédit prépayé pis a dis plein de question pis je voulais jus de mettre l'argent dedans a dis a passé.demain

Henri Bishop

(Translated) Very well (Original) Très bien

Kelly Wang

I stopped by as a new customer to have some assistance to complete account setups and was greeted by an unbelievably incompetent and rude clerk. She proceeds to give me misinformation about my tax payments which I later found out to be inaccurate. She was not at all comprehensive and didn't bother understanding my questions. She clearly wanted just to turn me away and had a rude attitude. Not a good experience

Mikael Goedike

Good bank if you are ready to wait 1 hour in line to get some money + the worst parking ever

christine messiha

(Translated) The staff are always smiling and very informed. Very fast service! (Original) Le personnel est toujours souriant et très informé. Service très rapide!

maria barthania

(Translated) The advice I received from my advisor was second to none. She really took the time to fully understand my needs and advise me on topics so I hadn't even considered. I finally found a quality advisor. (Original) Les conseils que j'ai reçu de ma conseillère étaient hors pairs. Elle a vraiment prit le temps de bien comprendre mes besoins et de me conseiller sur des sujets donc je n'avais même pas considérés. J'ai finallement trouvé une conseillère de qualité.

bishoy bedier

I always receive great service everytime I interact with anyone there.

Nicole Deslauriers

(Translated) No space for parking (Original) Pas de place pour le stationnement

Carole Groulx

(Translated) Yes hello today on 2020/06/08 exactly at 2:04 am to be more precise my name is Carole Groulx and I have been doing business with you for a very, very long time and I am going to pay my tax bill thing that I wanted to get rid of and having made me welcome by saying to me you could not have continued your walk or simply paid it by the post er HO there it seized me so much that I did not retaliate but that it simply give the taste to close my account and go and welcome me elsewhere with a BEAUTIFUL WELCOME but anyway the one that served me a very nice lady who bears the name of Thérèse Doucet to whom I told about my bad experience without going into details approving me by telling me that it was an acquired right and that appeased me but I will give myself one last chance but if this happens again you will lose me and you will lose other clients if it happens again if she no longer likes her job but r is at home and with all that we are currently experiencing is not a way to receive these customers. THANK YOU VERY DISAPPOINTED (Original) Oui Bonjour aujourd'hui le 2020/06/08 exactement à 2h04 pour être plus précise mon nom est Carole Groulx et je fais affaire avec vous depuis très très longtemps et je suis passer pour payer ma facture d'impôt chose que je voulais me débarrasser et m'avoir faite accueillir en me disant vous auriez pas pu continuer votre marche ou tout simplement le payer par la poste heu HO la la elle m'a tellement saisie que je n'ai pas riposter mais qu'elle m'a tout simplement donner le goût de fermer mon compte et d'aller me faire accueillir ailleur avec un BEAU BIENVENU mais de toute façon celle qui m'a servie une dame très gentille qui porte le nom de Thérèse Doucet à qui j'ai parler de ma mauvaise expérience sans rentrer dans les détails m'a approuver en me disant que c'était un droit acquis et cela m'a apaiser mais je vais me donner une dernière chance mais si celà se reproduit vous allez me perdre et vous allez perdre d'autres client si cela se reproduit si elle n'aime plus sa job mais qu'elle reste chez elle et avec tout c'qu'on vis présentement ce n'est pas une manière de recevoir ces clients. MERCI TRÈS DÉÇUE

Josh ptern

Worst service ever!!! Total un respectable

Heba Armanious

(Translated) Amazing service! (Original) Amazing service!

Kp Kp

Slow, opening hours are horrible compared to 32nd avenue

Jennifer Wasfi

I have been doing business there for years now and I never received better service elsewhere. Their professionalism and customer care are impeccable. Definitely highly recommended. Thank you for your great service .

eve

(Translated) Bad service, my messages are not returned. (Original) Mauvais service, on ne retourne pas mes messages.

T S

(Translated) I really like this branch! The employees are very courteous and professional! (Original) J’aime beaucoup cette succursale ! Les employés sont très courtois et professionnels !

Dana A

I dealt with someone named Nancy. She is extremely competent and gave me good advice. Thank you!

Monica S

Great customer service!

René Légaré

(Translated) No relevant information (Original) Pas d'informations pertinentes

Nancy Nashed

(Translated) As an employee and member of the Caisse de Lachine, I am extremely happy to be part of such a great team. The level of commitment and the real desire to help of all allows us to be a distinctive team. I am so proud to be part of this great fund! (Original) En tant qu'employée et membre de la Caisse de Lachine, je suis extrêmement heureuse de faire partie d'une si belle équipe. Le niveau d'engagement et le désir réel d'aider de tous nous permet d'être une équipe distinctive. Je suis si fière de faire partie de cette superbe caisse!

SUZANNE GAUTHIER

I don't like their service at all and they will not allowed my mother to change my check since she has an account there. She has been with them for over 40 years. They did change my checks before. The manage there was very rude with me didn't want me to transfer money to my sister in law at all.

Jackie Anton

The service I received today was outstanding and highly recommend this branch ????

vincent brisson

(Translated) good location, but the hours are less to be desired (Original) bon emplacement , mais les horraires lesse a desirer