Reviews of Centre de services Desjardins Allard (Bank)

Gaetan St-Vincent

(Translated) Hi Sunday morning on my phone I had a notice that my service at Desjardins was blocked as customer service could not be worse .. In addition Desjardins have just closed a branch near me on Boulevard Champlain His people seem forget that they have my money in their hands congratulations Desjardins less and less Pop. GAÉTAN ST -VINCENT. The room (Original) Salut dimanche matin sur mon téléphone j’ai eu un avis comme quoi meservice chez Desjardins était bloqué comme service à la clientèle on ne peut demander pire..En plus Desjardins viennent de fermer une succursale près de chez moi sur le boulevard Champlain Ses gens sembles oublier qu’ils ont mon argent entre leurs mains bravo Desjardins de moins en moins Pop. GAÉTAN ST -VINCENT. Lasalle

Laurent

(Translated) Very poor service. In 3 months I had to deal with 3 advisers. They look lost, they don't really know what's going on. I have been a customer for 13 years and I have the impression of being in front of amateurs. They are not proactive, and not really respectful of the customer. TO AVOID (Original) Service très mauvais. En 3 mois j'ai eu affaire à 3 conseillers. Ils ont l'air perdu, ils ne savent pas vraiment ce qu'il se passe. Je suis client depuis 13 ans et j'ai l'impression d'être face à des amateurs. Ils ne sont pas pro-actif, et pas vraiment respectueux du client. A EVITER

Nicole Savard

(Translated) Very good service. (Original) Très bon service.

Beaudeline Verheyden

(Translated) Really disappointed with the service. (Original) Vraiment déçue du service.

Nemanja Panic

Worst service ever. It took them 2 month to give me the most basic info about my mortgage, the penalty to change to another bank. When I called another bank where I have a mortgage, I got that info straight from the Costumers Service. With Desjardins Allard, I had to wait for them to call me back, when they did they told me that have to ask for someone to calculate the penalty, then after waiting for 2 days, I had to schedule another phone call, they never respect the schedules for the calls and they do not call you back more than once. 2 months later I got the info I needed. By then the rate I had reserved at another bank was gone. Their lack of professionalism will actually hurt you financially. It is impossible to call them and talk to a human and get any answers. Once they have you as a costumer they do not care about you anymore and make it extra difficult to leave. I will not promote any other banks instead of them, but I will definitely be paying my penalty and just getting out of there, the stress and the lack or respect and professionalism is not worth it.

Vg G

Too complicate this bank.

Alexandre Martel

(Translated) If you know what you want, as far as I'm concerned about opening an estate account, the staff on the phone are courteous and the employees are mostly diligent. Everything is executed quickly. There are no legal department audit deadlines or anything like that and these are the best fees I have found in the banking industry. Really satisfied with the service. (Original) Si vous savez ce que vous voulez, en ce qui me concerne ouvrir un compte de succession, le personnel au téléphone est courtois et les employés sont surtout diligents. Tout est exécuté rapidement. Il n'y a pas de délais de vérification du département légal ou rien de la sorte et ce sont les meilleurs frais que j'ai trouvé dans l'industrie bancaire. Vraiment satisfait du service.

sydney

(Translated) Really disappointed with the service, there are always new worlds as employees are all lost ym ostine that I told them that I wanted a fixed mortgage, when I always had a variable rate, according to the opinions and service they offer So I should have gone elsewhere (Original) Vraiment decu du service,il y a tjr du nouveau monde comme employer sont tous perdu y m ostine que je leur ai dis que je voulais un hypothéque a fixe,quand j ai tjr eu un taux variable,selon les avis et service qu'ils offrent j aurais donc du aller ailleur