We offer you the reviews of real people who are purchasing the products of Canadian Tire (Bank) in the area of La Salle (Canada).
Now this business has a score of 3.9 over 5 and that rating is based on 127 reviews.
As you can see its rating is high, and it is founded on a large number of feddbacks, so we may say that the assessment is very faithful. If many people have bothered to evaluate when they've done well, it works.
As you know, we don't usually bother to give tatings when these are correct and we usually do it only if we have had a problem or issue...
This Bank corresponds to the category of Department store.
Customer service was good they gave us a sale price even through it was over. ????????????????
Good sales found what I needed
Generally good, sometimes a little challenging to navigate to the section I need to find, and it's changed its layout, but a solid resource for everyday stuff!
Nice and clean place with polite customer service
Was physically threatened while in store
Had everything I needed and staff was very helpful
Super owner and some nice staff, helpful
Went here because my 2013 Santa Fe was having engine issues related to a turbo sensor/ DTS error. Car was in limp mode due to issue. I was initially concerned that I wouldn't get the proper service needed on my SUV because they had a number of apprentices working with only 2 full time mechanics on site. Happy to say they figured it out with a quick call to Hyundai as there was a known bulletin issue about this error back from 2011 in a turbo Sonatas. They had me on my way in relative short order and at minimal cost. They didn't try and push other repairs or services, nor did they make more out of what was wrong with my car. Nice to see some honesty.
Has what I need
Good staff, often missing the items you need and the store could use a clean up.
Didn't have a very big selection of motion sensor lights
Bought some tires online to have them installed in-store. After a week without any news I called and was told they already had the tires (would have been great to know...). I then left the car for the tire change only to have the wrong tires installed. I was told they would 'do something with the invoice due to the error' which ended being 10$ off which really isn't much on a 800$ invoice. Finally, I was charged to have the tires balanced only to have to pay another garage to redo the job since they had been horribly balanced. FYI balancing tires is very simple since most of the process is automated.
I’m never disappointed when I’m going to Canadian Tire. I like that mostly all the store have m the same setup as you know exactly where to go when you’re looking for something.
I love Canadian Tire. This store is good for both car service, and tools and other items. Every spring I buy my flowers here, as they have the ones I like. Staff is always helpful, if at times difficult to find in peak hours. There are almost always carriages.
they close to early poor stock
Staff seemed uneducated on what the store sells, and even when I provided them a UPC, they could not locate it in the store. Terrible service.
Clean and as per all Canadian Tire Corporation stores, they have followed the plan and have well organized aisles. Seems you walk in one CTC store and they have pretty well everything in the same places.
Good place to find all the tools necessary + good staff
Forget this store specially for cars please dont go there !! Absolutely 0 ethics 60$ for an air filter with 20 min labour at a rate of 99.95$/hr. the task take literally 10 seconds. Enough is enough. go support your local garage and stop financing these corporate crooks !! Service = 0. AVOID AT ALL COST
Very very bad customer services, staff is very arrogant. Also the store is very disorganised. they have these very huge carts that occupy almost more than half of each section, I couln't even look at anything without somebody asks me to move. There is lots of hordings in the store, because of that that is very difficult to circulate. I also think that this place is not safe for the young kids, while they are moving around, they can easly hit their head on something or some materials can fall down on them
They have bad costumer service, the staff in costumer service are mean and not patient with the client, the managers don't attend when you need them and they charge you for sharpening a brand new pair of skates plus the price of the skates and they don't let you know before you buy them
Typical Canadian Tire store which is a heaven for buying tools and home repair equipment. However you cannot shake the feeling that they are always missing on that one tool that you happen to be looking for that exact day, which is a common feeling in all saint eustache stores i guess. Dislike their garage they are more expensive, you don't see what they do to your car (mechanic behind a closed door), and they always find something wrong with my car.
Its ok ...
I love Canadian Tire. Sometimes they don't have any of their advertised specials.
Great staff and service. Only complaint is they run out of specials to quick.
Waited 15 min at parts because they only had one person working.
Line to get in. Really busy. Difficulty following instruction with one way ailes directilon. Covid 19 decembre 2020
Great store
Just like any other Canadian Tire just smaller (Perth is a small town). Friendly staff and free WiFi ????
Needed gas and they had lots. ????
Wow! It’s my favourite place to shop! Reasonable prices! Variety of products! You can find the bests here!
Perfect
It's the Renys and Mardens of Maine, but more!
Great store, great service...
The sales floor did not have many staff. Most staff were positioned at the cash. It was difficult to find the right person to speak to, but once I had found a salesperson he was knowledgeable of the store layout and pointed me in the right direction. Cashier was friendly and processed transactions quickly.
They have mo idea how to seal a rim leak. Bought new tires from them and they keep going flat. Been back a dozen times in 3 months. Pathetic...
I find it extremely amicable, for the staff of this Canadian Tire to work so professionally in times of desperation. The staff preforms with professionalism they work tirelessly for customers that treat them poorly and with such disrespect.
Very good customer service.
Love my Woodstock store. Helpful staff
Its canadian tire what more can you say really .
Well organized, we find the price for every small item. All the ranges are tidy and full. One of the best Canadian Tires I have gone in Québec.
Very great store i know quite afew workers here and most are very polite and helpfull plus usually get some great deals in-store so stop by and have alook !!
Reason able prices
Very limited inventory.
Good inventory as always
A good Canadian tire, but the inventory is a bit over packed
I was a bit disappointed with the young man (30ish) who served me. I needed a tail light for my car. He said it would cost $16. to install it. I know this takes about 2 minutes to do. I explained that I am a regular customer, that he can look at the thousands of dollars I've spent this year alone at Canadian Tire, and that I think they should put a light in for free. I know they have installed my wipers free in the past. His answer to me was, no matter how many times I take my dog to the Vet, the Vet keeps changing me. I answered this is a GARAGE, not a Vet. I bought the light and found a friend to help me install it. I've never been disappointed with Can Tire in the past, they are always so helpful.
An excellent Canadian Tire, very camping and outdoors oriented. Very friendly and knowledgeable staff. Excellent selection and stock.
Large in size and selection but the service is below standards. You can't find a staff and if you do they will do their best to avoid you and your gaze at any cost. Management if you are monitoring these reviews an action plan is required I'd suggest.
Long time customer of the store, purchased a kids bike and the bearings in the pedal mechanism fell out. Bike is 3.5 months old. I didn't have my receipt and was told that they can't warranty it. I asked if they can look up the receipt in their system, I was told they couldn't. I asked if they could look it us using the rewards system, they said no. I left with the bike, instead of paying to have the bike repaired I went to wal-mart and purchased a new bike for my 5 year old. Decided to call corporate customer relations for Canadian Tire and ask the same questions and was told different answers. They said that the receipts can be looked up if I had paid debit, credit and or used rewards within 12 months which I did. Called back to the local Canadian Tire and they do some backtracking saying that it was just the individual store policy to look up the receipts or not. They then asked if I wanted the bike repaired and I said no, refund or store credit, they said no. Bike was not needed after buying a new one elsewhere. It only takes the one bad service experience to loose a customer.
I made an appointment and showed up 5 minutes late and they wouldn’t serve me. They were shockingly rude. She started screaming at me that it was going to mess up their whole system. I kindly explained that I just spent 4 hours cleaning my car out from a horrific snow storm and 5 minutes late was not the end of the world. Look at all these people waiting... I understand but I made an appointment last week. Anyway, I can’t comment on the quality of the service they offer if it’s anything like the staff I wouldn’t recommend it. Stay away! There are better places to go.
Took car for service. Vehicle was clearly not test driven after repair. Had to return to have work completed properly the following Monday. Car still has issues. I have to take it to the dealer to see what is causing the problems. I think they punctured my resonator when doing the other work.
Disappointing
I had my Vehicles Tires Changed. The Service Manager Was Very Helpful.
Very friendly service!
Very polite and professional BUT it took way too long. I brought my car at 8:30am and it was ready at 11:40am. I brought it in to verify both front tires because air was evaporating. It's a little ridiculous that it takes 3 hours to verify this problem.
Good customer service
good hardware store, good prices and a lot of good deals on appliances and electronics. also decent location,friendly staff and customer service. also have a good car repair and enhancing place.
It is in the beautiful area, big space for parking and big nice store. Close to walmart and other shopping centres.
Garage very expensive as compare to saint Jacque... one break light cost me 35$ ... air filter in other store price 32$ but here 95$ .. oil changed in Saint Jacque 80 included tax dollar here 102 + tax ... by mistake will not go back there ...sorry ????
Great service and products. Was looking to stop the squeaking of my fan belt and a fog lamp bulb and the service guy was able to find a few options for me to choose from. Would be 5 stars but the store is akin to a walmart with too many unrelated products. Getting out of there was like through a maze. Took only a few minutes to get what I needed but almost 20min to checkout.
I love Canadian tire. Good deals
I went there to buy a headlight for my vehicle. Can’t complain except that the former mechanic at a different location gave me the wrong info but that was only because of his English barrier. I do want to thank him for showing me how to replace the bulb by myself and save labour costs. So for that I am giving Canadian tire four stars. As for the mechanic who showed me how to do it on my own, I would give him five stars!
Return process was long, required review from other departments, under staffed, employee although kept his composure was clearly overwrought and not communicating well.
i couldnt find googone
Nothing on shelf but the clerk went all out to help me get what I wanted. He went back to stock room and brought back the much required parts. Very helpful this fine young clerk, I should have asked for his name, he was in the plumbing section, I was searching for Blanco parts. He may
Great selection.
Very nice service technician. Helpful. Very pleasant experience.
All the way from bicycle parts to car parts, they NEVER have what You're looking for. It's actually the joke around Port Colborne.
Needed new tire because of a blow out last night. Took my car in and within 5 minutes of being there they had already started. Even without an appointment. Excellent service. Thank you to everyone
Probably the friendliest staff I have ever met at a Canadian Tire. I have been here on multiple occasions and everyone I have encountered are so very friendly and go above and beyond to help you out. I highly recommend this location
Good store but jot a superstore
If your going there and your expecting help ..well just go somewhere else because there no where to be found and when you do find them they practically run away or tell you an isle that isn't the right isle at all .. then if you really do find what your looking for when you get to the cash every item will be priced different then what it says on the shelf .. stick with Reno depot but not the lasalle one
Great spot for tools and home supplies
Great staff very polite dog friendly Haley Ashley are two people i dealt with often and had great conversation with aswell as the help was incredible and overall the rest of store staff were an amazing help. Thanks guys
They have it all,,, I love shopping for nothing at Canadian Tire,,, I love just roaming the isles with my wife lol. Peace out and Pay it forward everyone.
I like how theres a counter with someone always there to help. Shoutout to the employee at the front door last week who kept an eye on my bike bcz I forgot where I put my lock :D
Excellent and very fair customer service at the auto parts/garage. 10/10.
They are nice people to see if you want anything
Canadian Tires very good
The experience today was a very good one pleasant cashiers and knowledgeable as well about the flowers and plants
Service here is a hit or miss. Other than that is an average Canadian Tire store.
Cant get enough of CT. i do encourage everyone to get their app and add sales alerts. Everything goes on special at some point.
People are top shelf around here.
Installed Tires purchased online. Great Service! Thanks Dave! ????????
I love shopping Canadian. I found my granddaughters Christmas present. Always a challenge. There is a great selection and availability. Thanks again CT...
Very helpful and friendly staff, specially the garage
It's a guy store, but my wife loves it.
Usually have what you need.
Overpriced store. They don't speak English. Employees are ignorant to customers (English speaking). Couldn't find the right part at parts department, due to computers malfunction.
Good place
Great place to go shopping!! Had an unfortunate experience that the mechanics in the auto section were able to help make a good one when I had trouble with the wheelchair lift in my vehicle. Was near their time to go home but they took time to see what they could do and put my chair in the back so I could keep going! Thanks guys.
I got what I wanted and staff was very helpful
Helpful staff. Well stocked.
Being from the States this is a great little store. We do not have the Canadian tire. The store had a great selection and everything we needed. We were on a trip North in a motor home pulling a Jeep. We were able to pick up several miscellaneous supplies that were unexpected to be found in one place. Service with a smile as well... didn't hurt.
Place was orderly, staffing was right, line up was short. Found what I was looking for. Better than most other Canadian Tire stores I've been to. Edit: noticed a cap was missing on pedal of bike I bought. Went back next day (may 1 2019 6:02 pm) to see what my options were. Vincent got the piece for me right away and with a smile. Good job @vincent!
Has more then tools. Many specials when I went. Take a look on line
One of the most disgusting washrooms of any retail location. A germaphobe’s nightmare. They make this store easy to get in, but hard to get out. Checkouts are always understaffed. Cluttered, small, cramped location.
Decently organized store but hard to find someone to help let alone help with a smile
'Ye old average Canadian Tire, selection is usually good but can be hit-or-miss depending on department
This store gets no stars from me even if I put 1 start. It wont allow you to post if you don't put at least 1 star. This is the worst Canadian Tire of all. You call and you are always placed on hold and they never come back to answer you. I tested it and I was on hold for 33 minutes before I hung up. I called back and I was frustrated explaining to her and asking what the problem is. I get no answers but put back on hold for another 20 minutes before I hung up. The girl that answers the phone is always rude, young and never helpful because she does not give a damn. Before you go there do research on items you wish to purchased because you wont get help there. And no one thinks further than their nose. I go there as I know what to get and get out but if you don't...LOL Good luck!!!
Great deals
I like shopping there's all kinds of things
Relatively small for Canadian Tire. Everything is available as in larger, more modern location, but a lot less walking. Today picked up dog food and a dog toy.
great place ..they always got stock want.
Canadian Tire
Great employees at the auto center.
I went to this store to change my tires to winter tires and buy few other items. This is the best Canadian tire and garage I have been to so far. Top quality service. Staff is very friendly and supportive.
My best place for automobile needs
6 hours to just change the tires... I have the appointment at first hour, no one else was inline... And still they took my car 5 hours later. Unbelievable.... Their mistake: they didn't knew I had an appointment they assumed without asking that I came with no appointment. Very poor service.
The new checkout line is so much slower.
Great place
Very helpful staff! Never been better served. Excellent prices and service.
Had an issue with my car battery, it was still under warranty. I had it exchanged without a hassle and even managed to get a better with the option of paying a tiny difference. Excellent service. Super satisfied.
Canadian tire is simply the best!
They're always out of the SodaStream cartridges and the line ups can get very long
There were no canadian tires here only American ones and some guy named steve
Pay attention to safety .... No hand sanitizer at the door and someone had spilt fluid all over the floor near the cash. A good store overall.
A man's toy store.....the best of everything a man can dream of..
Filipino to much talkative
I can always find what I need there. Staff is very friendly and helpful. They carry the beat selection of Maple Syrup supplies in the Spring out of the whole area.
Good service and got a good deal
A nice friendly place to shop.
My wife was denied entry for not having a mask (medical exemption) and then I was kicked out for telling them medical discrimination is wrong. I won't support this ridiculousness We found the same product for cheaper on Amazon immediately after leaving ????
I love Canadian Tire. Do not let the name fool you, they have everything you need there. It is not a box store it is more of a department store that has everything except food there is no grocery section
This place is really big and have lots of products. You can find almost anything you need for your home and also your gifts for the holidays.
Aisles are a tad small and cramped, but otherwise the staff are usually happy to help and there is a wide selection of items. Some great deals as well.
Out of stock again
poor people skills
Had every thing I needed here great people here thanks for the help when i was their
This store does not carry the full inventory of stores in larger centers but does have great service and helpful staff.
It wasn't.
Grate store, perfect products quality, super nice prices for a lot of items... ????????????
Amazing service every time I am there I ask for Jen. She has the answers and knows where to find what you are looking for.
Not best car service
Picking up my order was easy, not quick, but it was Christmas eve after all. Pleasant service despite miserable weather.
Friendly staff. Nice a big store
Great service all the employees were kind friendly with beautiful smiles. Great job
Nice store. Good selection.
I love Canadian Tire.
Ok store
Great service and well stocked with the items I needed????
Very knowledgeable staff in sporting goods
This is a bigger than average store, with lots of choice, and far better inventory. I was able to get service pretty quick and they were able find the overstock. Overall I was happy with the service and plan to shop there again in the future.
Been waiting 4days now for them to put 2 tires in rims. Called 2 days ago, they days they'd get right on it and call me back... Called yesterday, they said the same thing, no one called. Called today, same thing, "we'll get right on it". Sure you will. Useless.
Great curbside pick up! Could be a little more quick on the orders, but I know it's hard to adjust so quickly!
Great location, but the store is too small to have the variety of goods the larger stores have now.
Generally a good experience, there are some staff who seem a little less than polite or eager to help. However, for the most part, everyone tends to be very helpful. I've taken my car in for tires in the past and have found the automotive department very polite and helpful.
small store, good for last minute shopping.
Had everything I needed. Following great safety measures at this time.
Found what I was looking for. In stock.
I have ways had good customer service and satisfaction from this brand. Very helpful. Highly recommend. Suzanne Manvell
Very good service for pick up
Canadian Tire store the tools, Cook wear and other things are good.
(Translated) Product Varieties (Original) Variedades produtos
Good ????
Friendly, helpful staff and a great clearance section.
Battery pack I bought is miss g a charger so have to take it bak5
Store has pretty much everything, really helpful knowledgeable staff
Always a great place to shop
Best store in Canadian history
Big store, good service. I dont go there often at least the place is clean and well maintain.
Always quick and efficient. :)
Helpful staff. Good prices.
Great customer service and Auto service. I will continue to shop here.
Great store! But why did I see 2 customers not wearing masks today? One went right through the cash...nobody said anything!! Edit: going to upgrade review because of positive feedback....thank you!
Always something new to discover. Love it
Ok
Great place to find anything for the home and car. From kitchen items and electronics to tires and spark plugs. Weekends are too busy for me. I rather go on a week night or week day on an off day.
Great service in Perth Ontario. Great stock got everything I wanted. Staff helped with the large heavier items. Also this location is wonderful with returns and try their best to satisfy customers.
Always good sales. Staff very nice and helpful. No hassle returns. Satisfaction guaranteed
Great store
Good department store and auto shop got everything a person is looking at a reasonable price
I refer to this store as the "No got" store because its stock has a lot of be desired. Also, staff is minimal, always. Looking for help? Good luck. Oh, and lets not forget the line ups at the registers.
This place is always fascinating. A shopper's true paradise !!
Service at Perth auto parts..get ready for rude
Worst experience ever! I understand that it is a busy time of year and that is why I proceeded with curb side to avoid any headache and long lines. Well well, was this a disappointment. I was better off going to the store and purchasing the items myself. The staff member hand no manners, did not verify that it was in fact the correct person picking up the order, and slammed my trunk closed then went about her business! I have a better experience at the Saint Jacques location; staff are much friendlier and your order is processed within the estimated time given! I unfortunately could not shop that location as the items I wanted were sold out. I will definitely rethink this location in the future!
Poor automotive service couldn't even put the right amount of air in my tires.
I bought winter tires & Rims here on-line and had to go in for a work order to get them balanced. (It's early fall and I switch out my own wheels to winter) You should offer that on-line too. Waste of time for your customers. So I had to go twice...???? Worse yet, there was some confused guy here making me go to parts counter too then back in line for the only service guy on duty who was very slow on the computer. I'll pass on using them in the future and go to a different C.T.
Always find what I need here. Great service as well.
CTC Perth is a great place but my beef is every time I am in the store ailes are always full of staff stocking shelves and won't move . night shift is for that owner not day shift . get out of my way .
Staff are quite grumpy.
Did not honor price as on shelf at checkout. I took a photo of the item on the shelf before going to the checkout. The price was wrong at checkout. The cashier called the manager. The manager admitted she changed the price after we picked up the product when she was doing the price check. Horrible customer service. Not one price one the shelf was the price the item was being scanned at. Even the price in store is different than online. They blamed the customer for not matching the bar code numbers when their whole shelf is wrongly priced
Best price in town for water refills
The auto service is horrible and they always try to oversell. I went to their auto service for winter tire change 4 years ago. The manager quoted me for extra brake change for like $400. After I refused that, they broke my car battery and I had to pay $120 for a new battery. 4 years after they asked to change me brake, my car still brakes great.
Absolutely amazing service from the mechanics and service dept. We were on our first family vacation since covid and had problems with my travel trailer, they took the time to help me at closing time on a Friday. If they see this. So much gratitude for all of you. Much thanks
Very helpful staff
Like all chains. Same everywhere. Employees are hard to find and when you do find one they usually ca t get away fast enough Especially the Fort Erie store. There are only two in my opinion that are truly helpful and knowledgeable. Management has an attitude like government workers.
the car fixing is trouble
Too many not in stocks
It's pretty good! Your average Canadian tire!
They do their best but the online inventory count is inaccurate below 5.
Great service had sameday oil change with no appointment saved 20bucks and got a free gift power bank charger which is like 45 bucks . They actually paid me to get my oil done. ???? Thanks Canadain Tire that's never happened.
A few good deals today.
Got my car worked on there today. This morning they said there were no appointments until the next day and then I drop it off and they say well maybe we can have a look at it turns around they looked at it and fixed it in a few hours. The problem was the horn they installed wasn't working properly and the serpentine belt came off after the alternator they put on. I was going to put the belt on myself but I noticed the air conditioning belt was still on there and it was a difficult task to remove it then put the serpentine belt on and put the AC belt back on so I took it to Canadian Tire to have them look at the horn anyway. I got a bill for a starting charging inspection of $35 and a bill for an air conditioner compressor belt for 5 0.33. I get in the car I drive at home the air conditioner don't work now and the horn still doesn't work. Not happy will change my review if tomorrow they fix everything
Last month, we were looking for a garage or a mechanic who can fix our car...we were not able to find one or even make an instant appointment within the Lasalle area, we tried Canadian Tire and they gladly accepted us, with more reasonable price compared to the other garage out there.
Reasonable prices and organized very well.
The staff is friendly and the store is well maintained. Everything you expect from a Canadian Tire.
Great Store
Loved it
Doesn't take oil back.
Number one place to shop gate seals
It was an awesome experience, the staff was very friendly.
Always helpful and treat people with respect
Hey it's CTC what more can one say.
The majority of employees are kind and helpful... a couple of mask nazis give this store 2 stars instead of 5. Not only did one of the Canadian Tire Gestapo follow me around the store to make sure I was wearing my mask "properly " she lied right to my face about being told repeatedly by another SS guard that my mask was not properly affixed to my face. My advice to the two mask prefects is quit pulling your power trip on people and maybe put some of your product on the shelf instead of leaving it in the aisles
The workers at this Canadian are friendly and if you need assistance they are gladly help you.
Did not have what I wanted even though website said they had it in stock. Sales clerk was very nice and tried to find it in the back but they were out of stock. Inventory not updated
This Canadien Tire is actually will maintained and tidy. I've seen hectic ones but not this one. A plus they usually have stock on sale items
Continue the entire in LaSalle is a big one that has lots of parking room. I went there for what I wanted, that I had seen on the sales circular and I had chosen my Canadian Tire store onlineand even knew which aisle the item was supposed to be in. I actually couldn't see it in that aisle and asked a Canadian Tire wrap to help me and he knew where it was right away from the picture on my smartphone. Very helpful.. it was a digital caliper with its own plastic fold-over bots, and done in metal. At $30.49 I thought it was very good although I had a less expensive by far the did the same job but plastic. at the cash everything was quick with one of those automated things that lights up and tells you which cash to go to.. unfortunately my cashier kept me there for a good ten minutes as she struggled to make her credit card reading machine work and I said I'll just go over there and she said no stay and it was very frustrating and I finally went to somebody else's cash and they didn't have any trouble accepting my American Express card at all!. And yes they scan my Canadian Tire triangle points thingie card. 1 handicap slot was available when I part sew my car wasn't too far away with all the others were completely full even though it's a huge. overall, except for the cashiers machine not working to read my credit card, it was fast and easy.
Picked up halogen bulbs..at the door.
As expected, they had everything a Canadian Tire should have. Funny my girlfriend and I thought it was still configured the old school way
Small but mighty
Worst auto department in all of Niagara. They treat you like dirt and have a attitude, They will fix thing you dint ask for and then charge you for it! They will tell you one thing on the phone and in person it's a different story/price. Do yourself a favor and get your car service anywhere else. This Canadian tire is Independently owned and the owner/manager will not take any responsibility for there auto department actions. I had to call the 1-800 number (Canadian tire corporate office, CT) To get my money back. Would never recommend to anyone ,worst experience ever.
Needed a new battery for my car. CTC was the only place that actually had the one I needed
Great place to buy almost anything. The staff should be more welcoming and there should be more space between ails. Something similar like the one at Alehis Nihon mall. Prices are good if you buy on sale.
It's ok. I love the store inventory and sales. It's very roomy and neat and I love to shop there. The one thing I find falls short at every Canadian Tire is employees. They just don't seem to care or have any knowledge. As someone who worked in retail most of my life, I hate to see it.
Made appointment got their early Daphne put me in ahead of time and kept me informed on when and what was being done with profesinalism. Can't ask for anything better.
I’ve never been asked to apply for a credit card here and as long as they don’t will be good otherwise very informative staff
I love Canadian tire.. great selections and deals always..
Got everything they advertised. Well done!
At the Port Hawkesbury Canadian tire store, the employees are happy and helpful, and the store is clean, accessible and well stocked.
Really busy
Always the first choice for hardware, tools, appliances and many others.
Building needs a heck of an upgrade, reminds me of a CT from the late 70's early 80's... If you can't get something in Welland, usually they have here but will have to ask since usually not enough space to put on shelves.
Great service.
Good customer service and quick at being cashed out. I've never had a problem at this particular location. Thank you
very big canadian tire , parking here is a mess , but other than that , they have self check out
I didn't feel like if the Covid rules were being taken seriously but whatever
They are absolute "PRICE GOUGERS" high prices, most certainly not the quality.
Like all other Canadian Tires, staff are always helpful and available a great place to pick up Hardware at the last minute on a Sunday as all other local hardware stores are closed
I'm happy enough with the service I received at the garage. Patrick, who called me to make my appointment, and Max at the counter were efficient and friendly. The installation of the new winter tires took far too long (1h30), even though it was started on right away, but I suspect that's due to a shortage of personnel (they have a sign advertising for tire changers). As usual, I'm not thrilled with Canadian Tire procedures, though. The warranty stated online does not tell the whole story, so I felt deceived when asked if I wanted to buy the REPLACEMENT ADVANTAGE warranty. Not having had the chance to research this beforehand, I took it. As far as I can see, I'm not sure if it's worth it. Furthermore, the bill is almost impossible to understand -- just like those store bills with their incomprehensible item abbreviations. I only bought here because I discovered I needed new tires immediately. So far, my Firestones are much quieter than the last winters I had.
Stocking items for new seasons happens way to slow! Evening staff have no clue on anything.
Great store for car a little bit for food or for anything you can need in your house
Just keep saying "i dont know" and u can work there. Every time i have a question i always get i dont know. Buy it if it doesn't work u can return it. They dont know what they are selling
Love the age of the store. Reminds me of the older ones we had growing up. This store is well stocked but the isles are narrow and the shelves are stacked so high it can be a little because I am short.
The service was fine but they're in between owners so they didn't have anything I needed
Great homeware shop
Seriously customer service is lacking, if your not happy with your job, perhaps its better not working. Too bad, there are great deals here but still annoyed how I was treated last Sunday. I had a big bag of cat dry food and a huge laundry detergent and i placed it on the counter, the cashier rudely told me wait my turn, as a man was ahead of me paying. I simply wanted to put it down as it was heavy. I respected the client ahead of me, wasn't interfering at all. The power trip she gave me, well I gave it right back to her as I'm not going to take being abused. So 2 stars ciao, I know many stores that excel in customer service, this isnt one of them, and also If we want a credit card we will ask for one, we dont need to be always frickin asked to sign up for a credit card, it gets annoying.......????
Went to the Auto Service department. Tony and Ryan are excellent with customers.
Well organized. Helpful staff. Accessible parking.
Didn't have to wait to enter most likely because it was a Friday at 2p.m. Found all I needed for my lamps. They have a good selection.
It's gotten a lot bigger in the last ~30 years, but this Canadian Tire had always been a reliable place to get cottage staples. It's done well enough to outlast several other stores and outfitters in Perth.
Great store great staff
YOU HAVE ENGLISH CUSTOMERS AS WELL. WHY ARE ALL YOUR STORE POLICY NOTICES ONLY IN FRENCH????? WHY ARE ALL YOUR SIGNS ONLY IN FRENCH??WE ARE A BILINGUAL CITY
Great store and get service.
Smaller ctc with a limited selection
Great, like all Canadian Tire stores. Staff is friendly and helpful, and ready to take the time to help you if needed.
This store is smaller than most of the other ones I've been to. Less selection too. The young lady at the check out was pleasant. I would shop here again.
Great service
They are always short with cashier's and there is always a very long line up most of the time.
Usual Canadian tire, good service
Good prices and lots of inventory! They need a few more clerks to serve the public, or please install item locating screens throughout the store.
Absolutely horrible place to shop. Went in for wall anchors. An employee stopped and asked if I needed help finding anything. I told him what I was looking for and he just said "Oh, good question. I don't know, sorry" and walked away. When I finally found them and got to cash there were two customers in front of me. The cashier was checking if another store location had an item the first customer was looking for because this location didn't. When she finally resolved that. The next customer's item scanned at a different price than on the shelf. So the cashier leaves the till with the customer for 5 minutes to go find where the item was. Absolutely horrid customer service. When I got home to install the wall anchors they were garbage. 4 out of 6 of them broke off in my wall or destroyed the drywall. Now I'm left with a frustrating repair that wouldn't be necessary if their product actually did what it was supposed to.
Curbside pickup is supposed to be organized and efficient, definitely not happening here. Employees don't seem professional and the store front is messy. I love Canadian Tire and only went to this location because my store was out of stock on a certain item.
This is a good location. It's one of the biggest I've seen. Keep in mind that to pick up online orders you need to go to the back of the store in the gardening section.
Avoid this garage. Book an appointment at 8am? Be prepared to arrive an hour early otherwise it will take seven hours for them to even look at your car -then try to sell you repairs that aren't necessary and weren't asked for after an "inspection". The cost of your seven hours of waiting? 10% off of parts. From out of province? Don't even bother with this place. Unprofessional and rude staff.
Bad customer service, the auto garage the guys are to lazy to understand what you need ????
My sisters took her car in a month ago for a trailer hitch. After having lunch locally, she returned to pick up the car and was told there is a leaking gas tank so the work could not be done. She decided to get a second opinion from another repair shop and was told that there is absolutely no hole or leak anywhere in the gas tank. She just saved 2800 on a replacement new gas tank or 1100 on a used that was never needed. I hate when people are taken advantage of. Pat
Just like the rest of all Canadian Tires..
Great service and products. Was looking to stop the squeaking of my fan belt and a fog lamp bulb and the service guy was able to find a few options for me to choose from. Would be 5 stars but the store is akin to a walmart with too many unrelated products. Getting out of there was like through a maze. Took only a few minutes to get what I needed but almost 20min to checkout.
No hand sanitizer at the entrance
Nothing against Canadian Tire the company. I’m a regular customer, BUT the Port Colborne location is terrible. The manager is extremely rude! I live in Port and have been going to Canadian Tire for over 30 years, but the Port Colborne location has lost my business forever. I told this to the manager and he said he didn’t care. All I wanted was the pressure washer at the Advertised Price in store. They left the sale tag on from the day before. Anyway went to Welland Canadian Tire and came home with the pressure washer at the sale price. All I had to do was ask. And all the staff were great. PORT COLBORNE LOCATION- 1 STAR WELLAND LOCATION- 5 STARS !!! DRIVE TO WELLAND PEOPLE- ITS WORTH IT !!!!
CT could a better job of training their young staff in the Garden Department on some basic information regarding their department- and if they don't know the answer to a question, to find it. Their Customer Service skills could use some fine tuning as well. Like when they see an old lady who just purchased 4 potted plants struggling to get them to her car- offer her a cart.
Garage bit expensive, but does the job by the book. Keep up the good work.
This branch is nearby my house and usually I visit when I need something that CT only offer or has good offers, but the thing I really I did not expect was the customer service for return items, the staff were amazing and so friendly espacially their manager she helped me to return my vaccum even accepted the return without reciept.
Big store, lots of products, could be hard to get help sometimes.
Well stocked when there is a sale. It's a smaller location.
Always dependable. Shop Canadian, shop Canadian Tire!
All you can buy ! There is always a gadget I do not have already...
Always great deals. can sometimes be quite busy, employees are all very friendly :)
My local go-to store! (But beware of this particular store's new strict Return Policy - no receipt = no refund or even a store credit - period! I would gladly rate them 5 Stars otherwise. )
Friendly staff. Looks clean and organized.
No selection of dog toys
Got what needed and out
Great service and honesty
Its surprising what you'll find in stocks here!
Great fast service and curtiest friendly costumer service
Unsafe. I love Canadian Tire but I did everything but run out because I felt unsafe. Every time I turned around it was an employee with his mask around his chin not covering their mouth or nose. As I approached they would quickly raise it to cover their mouth and in some cases quickly raised it to cover their mouth and nose. This is a problem that management needs to address immediately.
Bought winter tires! Very helpful employees! Got great deal!
Canadian tire is A clean place to shop n I would l love to get a job tgere
It has certain things I like to buy
Avoid this place. My bad luck i visited here. Poor customer service and they don't have return policy and not even mention while purchasing or anywhere. They spoiled my $180.
Is one of the best Canadian tire stores as far as customer service is concerned.
Good things you need!
Old school
Shelves are slways well stocked...staff are great
Mechanics actually look for cheaper ways to fix your vehicle for you, but often it's less expensive to buy the part yourself elsewhere. Some of the parts counter clerks are really truly terrible; they pass of parts before confirming they are the correct one. Most recently I pulled out my Honda Civic's thermostat to realize the one they sold me is not even close to the same; I can't put the old one back as the gasket is not reusable. I was lucky there was a Honda dealer within walking distance. This isn't the first time this kind of thing has happened. I won't buy parts from this Canadian Tire again. The rest of the store and staff are always wonderful. Great fishing selection offsets my huge disappointment with the parts counter.
Clean and organized store. Washrooms available and wheelchair accessible. Staff are very kind and helpful.
Crowded aisles barely enough room for a cart seems to be very cramped and unorganized will not return not worth the frustration
Very large store in a great place
Knowledgeable employees (within their department of course) and a lot of choice throughout the store
The staff here are always friendly and helpful. A true reflection of Woodstock NB. as a whole.
Covid-19
Always very good service
Good.place good aervixe but missing a lot of item on the shelf didn't find what I was in need of because empty shelf no promotion
Price at shelf, and online, was different than price at checkout. They didn't even call to do a price check, just said "the code is different". There are no arrows in the store and so people are very close to each other. On est encore dans un pandémie, il n'est pas fini. Ils n'y avaient même pas des personnes qui nettoyer les carts, outside or inside. Steer away from here.
Awesome staff here
I had a bad experience here a few years ago, I had an assistant manager get very nasty with me when discussing the nuances of the Scanner Code of Conduct after s product scanned higher and he did not want to honor the policy. When I complained to the head office the complaint feel on deaf ears and I never heard back from the manager of the store. For the most part I try not to buy from Canadian Tire, and let's be honest they is very little that you can buy from Canadian Tire that you can't get at Walmart, possibly for less.
Good selection
Great staff and great selection
You can find most anything you need there. There are always unexpected finds at some great prices. You just have to keep your eyes open. Service is friendly and knowledgeable.
Great store staff are amazing
The staff was helpful and nice unfortunately my bank account wasn't so cooperative
Same as any other store.
Great small town store with easy access
Great lady helped me in the paint dept
Great store. Big. Well layer out
Store is garbage never have anything in the flyers!!!!!
I just love the staff there wish the staff back home was as friendly, supportive and respectful.
Always a good spot. Especially for car cleaning supplies.
Has the best prices on paper towel, toilet paper, pet food.
Always great service, prices and selection!
Decent products, good variety, good pricing, great service
Automatic register didn't work for bulkier item, had to go to the regular register. Other than that, everything was great their website is amazing as it tells you exactly were the items are in the store
The Cooper Zeon RS3 G1 Tires that I bought were cheapest at CDN. Tire. Almost half the price of the most expensive competitor! Plus, to my knowledge, CDN Tire is the only place offering road hazard insurance ($12 per tire). This is an absolute godsend on our horrible roads. This goes double for those of us using low profile tires. Great experience!
Accused me of taking apart a bathroom vanity apart when box was sealed... later the manager came over and apologized all parts were there...
They have most things for homes and patio. Great deals too.
Good size store. Specials on hand
????
All your need, you can get from here.
Purchased a replacement battery, for Mazda 3 2008 GT 2.3L Auto, their computers gave me the wrong battery. Advised I had to add a 2x4 piece of WOOD as the battery was too small, they blamed me stating I was wrong and the computer is correct, even showed them the original battery core was different. They advised there was nothing they could do, as the computer is correct. I have no modifications to my vehicle and they were unwilling to help me further. Forced to go there to buy small things because of the small town, and it's always a bother to get assistance, or they lie that they don't carry something, even though I just found it on there large computer in the front of the store..called them out...then they circled back and said it must be Out of Stock. Asked if I could order it, and said no.....i'm always pleasant to the cashiers even though the part people didn't know about my battery.....still bad customer service as well.
Clean store and knowledgeable staff.
I was extremely impressed at the customer service in Perth! Ordering and curbside pickup was quick and well organized. Kudos to management and especially staff! I was even able to purchase a new riding lawnmower in the curbside pickup line seamlessly. Mower was unlocked, purchased, and brought to my truck in minutes on a busy Saturday morning. 3 staff were there immediately to help load. It took longer to order a coffee at tims. I live closer to Smiths Fall but rather drive to Perth given the customer service.
Bought Premium paint today on sale and had amazing customer service and attention by a gentleman named Frank. I will definitely be back
Sports tools cars kitchen and more. Great for deals also. Watch the flyers for some huge savings.
One of the most interesting and useful feature is the Price Drop alert. You can subscribe, tag the products you would like to be notified on, and voilà! You receive a notification when your item will be in special.
Good experience
Sat out back for 10 minutes after checking in(Only person waiting for curbside), app never confirms a person has seen it so I call the curbside number, no answer. I call back and press 0 for customer service....went to voice-mail. So I called back and tried 3 different random departments before I finally got someone in sporting goods. He is the only reason there's any stars. He actually went and found the person who was supposed to be doing curbside pickups and sent him out to me. So I finally got my item....no apologies. No acknowledgement at all that no one was answering. I understand there's a labour shortage and that may have affected this situation but it was still a negative experience.
I hate to leave a bad review during a pandemic because I know the staff are under tremendous strain, but it really is extremely unpleasant making any purchases in this store due to the hostile customer service. Perhaps once the pandemic blows over, it will be improved, but I won't be returning to this store any time soon.
I do not recommend this Canadian Tire Service at all. I left my car this morning around 8:30 to change tires and oil. The employee told me my car would be ready around 1pm. I came back at 2pm and my car was still parked at the exactly same spot I had left in the morning. I asked the employee why my car was still sitting outside, and why he told me my car would be ready around 1pm when he clearly knew it wouldn’t. He told me he gives people approximative hours. That would’ve been true if my car was ready at 2pm, but it wasn’t even close to be. I took my key back and went back home. Never going back there.
Great shopping trip. Cashier was wonderful
They are totally not professional. One document they mistake 3 times. Wasting time. Even after sell services are very bad. Next review: Again they make my car damage today 12 Oct 2020????????
I've always had a very good service at the Saint Eustache Branch. The only thing is the misplace of items with what the app is telling me. I recommend ????
Go to place for small parts, auto parts, tools and toys!
Oil change good experience
I placed an online order for pick up and everything went smoothly.
Best store ever.
Lots of tools at good prices. Needed a power cell and found exactly what I needed.
Fast and friendly service.
Easy replacement of defective ceiling fan today.
Rotting kid talked me into a tube patch kit with no glue and of course useless leaks as expected....
I have shopped and had my car serviced here. Quality work. Fair price. The staff are friendly and respectful ???? I drive from Welland to come to this location because they respect Canadian rights.
Don't know how to manage stock. When I complained about it I was asked to leave the store... I remember why I prefer Amazon
Big
Its a very good price for the same thing as you can see I have a wonderful Christmas.
Store is clean and seems to always have at least 1 or 2 of every item
Good place pretty big for downtown store
Very helpful and fast ... Had to get some auto parts
The best canadiantire branch
They don’t have staff to help people, they should close the store instead.
Atwater Canadian Tire is nicer
Great experience at Perth CTC both for shopping and vehicle service. Very professional and friendly staff.
Clean store, well stocked.
Excellent customer service
Excellent. found everything I needed easily
Never enough cashier's at busy times.Have seen lines soo long l just walk out emptyhanded. Employees really seem to hate working there.Sale items never instock. Managment don't care either.Drive to Welland for sure.Hate ripping on folks...but need to get it off my chest
One of the better Canadian Tire stores I've been in. Helpful staff too.
Multiple bad experiences at this CT. Asked what type of wipers to get for my Nissan Versa Note. Guy at Auto Parts counter gave wrong information multiple times. Said I should buy two 28" wipers. When I told him my passenger side wiper was much smaller than the driver side, he shrugged and walked away. Thanks? EDIT: Changing my review to 1 star. Needed an oil change and was near Canadian Tire. Decided against my better judgement to give them a last shot. Started off well. They called to ask followup questions regarding wipers (one was a little too old). We sat in the waiting room at Canadian Tire for almost 2.5 hours. We look outside to see a car similar to ours at one point. Assume it's not ours because they haven't called us yet and they "always call" (their words). I finally walk outside to find out it IS ours. I walked back in to ask why it's been there for an hour and they haven't called us. Similar reaction to my previous experience. Man at the counter shrugs his shoulders. I understand bad customer service, but it feels like the employees are actively trying to dissuade people from visiting this location.
The store is very disorganized and quite often they don't have the stock in store they claim to have online. This has happened at least twice now. Since the place is such a mess you might need to call on staff for help but good luck finding someone, if you do they will likely have an attitude.
Lots of good Stuff. Return policy could be better.
Old white haired guy with store tag being Chief Bully at front door today. He coughed openly and was talking loudly right in customers' faces, rude to security guys who were doing their best. He shoved a cart at me. When I pointed out that it was broken, he told me to "shut up and take what you get."
Very nice and sweet employees over there! I got a tire problem on a snowing friday night while i was heading to Toronto. And passed their service time, the sweet service person still fixed my problem and without any charges. I do appreciate their help very much, all the best wishes for them!
Could not find anything made in Canada.
Always very helpful
Most of their products break fast... Or Canadian tire brands get discontinued for examples air purifiers, then you cant buy filters for them anymore... They're garage is just a scam.. I had them squeeze ruber behind my engine... Not even ruber from my car so it was planted to give a burn smell.. I went somewhere else and the ruber was placed right in the right place to give a smell... Scammers...
I was in for snow tires. A very nice girl put together a quote for me within minutes . I had to book a time so I compared the cost to other places. Canadian tire was the cheapest.
Good to go to buy good stuff
The store is a terrible mess. Huge beams left in the ailes and noone to help get stuff off the top shelf. Girl at the cash asks If I found everything okay? I say "no, it's a huge mess back there" and she doesn't even acknowledge.
Great service, went there to place winter tires.. The service and garage was excellent
Had everything we needed, with a noticeably larger and better stocked camping and outdoor section as compared to my local CT.
I found all what I need. The service is very nice.
i went almost all the CTs in greater montreal, this one is getting better, at least i found what i need, a little crowed but not bad in general.
Okay so Canadian Tire here by angrignon street right across from angrignon Shopping Center so this Canadian Tire is definitely a good one the people here are very nice they have smiles and they will stop what you're doing to help you out I'm just not much of a wait time they're very accurate which is great and they are locked. And this is one of the only Canadian Tires in Montreal when they have a special on where they don't run out of stock so I say I give it a five-star all Canadian tires are good but this one definitely has your back no matter when you call me no more what you're looking for they will always have it in stock
Always great
It is - as always - the people! keep it up Gal's (and Guy's)!
I don't shop here unless there is no other option. Staff is not knowledgeable about products and I have had issues with returns where product was defective
Very clean store and friendly staff. Love this location.
I had two bad experiences at other Canadian Tire locations and decided to try this one out for my Vehicle Import Inspection. The guy on the phone was helpful and once I reached, the guy Reny ( / Remy? ) was helpful throughout. He explained to the correctly the forms and procedures required, and when we figured out that I had to install DRL, directed me to a dealership nearby. Was receptive and helpful when I came back and I got my inspection done super fast.
The workers in the automotive department are the most helpful, even if it's not there department you're inquiring abt. A lot of the staff (older staff mainly) need to have a crash course in Costumer Service. I worked in retail & restaurant services all my life &, if my costumer relations was that bad I would of been fired!! Guess when the manager is the same way, it's supposedly OK! GET NEW WORKERS!!
Fast service at the cash. But floor rep are kinda "sloppy.. like they dont look like they are happy to help or anything. 4 stars.
Good service and found what I was looking for :)
Decent selection. Decent prices. Good service especially in the automotive and sports sections. Where the issues are is the return policy. The worse of big box stores. Make sure you are buying the right product/size.
My favorite store. They were offering Nespresso coffee; great marketing for their brand. It worked, we now enjoy at home. Also with Mark's Work Warehouse inside, it's even better ! Picked up a pair of high-quality, waterproof Columbia hikers for the winter.
Employees are very kind and helpful. Articles are little messy in some areas.
Did an oil change and tire rotation and actually took the time to put my hub caps back on properly... never happened before... so I thank you!!!
The automotive department has wonderful customer service! I have never waited longer than the time promised to me and the staff are always helpful and courteous.
Not much the price was not the same on line and when i purchased a basket ball on line with the price they are selling 4.49 and there was 7.49 i ask the girl why the price was not the same they don't gave information ????after i get out of there like 5 minutes after they send me a email telling me my purchased was not done no explanation just cancel my purchase was really disappointed i never buying again there ????
Always beautiful service here, such great workers!
Not a large selection but good customer service.
Very helpful staff, went for a pre purchase check up at the garage, although I called only a few hours before they were very accommodating.
Love the curb side pick up. So easy.
Great little Canadian tire.a bit of everything I need and more.
Absolutely 7/5 stars
John in the sports department is the best in the Ottawa Valley. He is one of us and knows what we all need out here he is the best.
Nice place to buy yard staff and many more staff for home and car owners.
I like there location great staff
These guys took the time to get my wife and I back on the road after a major brake failure in my car. Extremely good to deal with, friendly, and understanding.
Absolutely horrible for online shopping. I ordered a snow blower online in early September, and received a call that they would ship it to me the next week on a specific date. When they never showed up, I had to chase them down to find out why (turns out the snow blower was missing parts). A back-and-forth between me, customer service, and managers at the Canadian Tire went on for more than 1.5 months, with the last manager telling me not to worry, since it was mid-October and there wasn’t any snow on the horizon. Lo’ and behold, snow forecast on Monday. This was by far the worst service I’ve ever received from an online retailer. The customer support reps were great, and cancelled my order with no problems, but the guys at this Canadian Tire had absolutely no idea what they were doing. If you’re thinking of ordering anything from them this holiday season, look somewhere else.
There simply the best ! Better than all the rest !will be back soon
Price is good and the customer service
Was able to find what we were looking for.
Horrible experience. The garage advisor was extremely rude when I declined the problems they suggested that needed to be fixed. It was the worst customer service I’ve ever experienced.
I had an appointment at Canadian Tire in Port Colborne and had to take my dog, a German Shepherd X with me because she suffers from separation anxiety. I was welcome to bring her inside and she even got treats from the employees. The service was fast and friendly as well. I'm very happy to have gone there.
I used to take my car here for oil changes. One day they tried to convince me that the fluids in my car were "too dark and smelled burnt". This is a common car mechanic scam. To be safe I confirmed with my other mechanic confirmed the other fluids were fine. Avoid this place.
I had previously had a very low opinion of this CTC but it seems there has been an owner change sometime in the recent past and I have to say it is like night and day. The staff, including the owner and Floor Managers go above and beyond to help. My opinion has changed so much that a Family member recently noticed I was shopping here again and that I actually praised their service. Here is an AWESOME example of the caring and trouble the staff and management will go through to help. Recently it was Our Niece's daughters Birthday and currently there is the AWFUL stay at home order. We had to go for groceries so We thought We'll do a drive by when We were out. Went online to order a foil helium balloon of a LARGE (3') cat and found that service was NOT available online. I thought I'll call but wasn't expecting much. To my nice surprise the very pleasant young woman that answered the phone said She would talk to the manager and see if it was possible. He came on the phone, got my name and number and said He would call back within 5 minutes. He did and said He would send me a link to pay an auto service bill in the amount of the balloon. I paid it, drove to the store and the balloon was ready. You would not believe the JOY that was expressed in our "grand" Niece's face when She saw Us and the HUGE balloon. Thank-You so much to the Staff and Management of the PORT COLBORNE CANADIAN TIRE, at this dismal time We are in right now. We will always remember Your kind Hearts.
Try to avoid this place, very rude customer service and they make their own rules regarding return. Ensure you get a clear answer from them before buying. They happily take your money and when it comes to returning it, they are terrible.
They have whatever you need. Staff have always been helpful.
In stock used curb side service
That's the best Canadian tire where to go shopping there is a lots of good products there, thay give the best service, I'm going there to shop a lot , I like the supply what I can find there I would suggest everyone to go there and enjoy your service because they are giving the best service, I have had with them good experience????????
Love Canadian Tire! In a world hell bent on Walmarts and Dollar Stores it is so nice to still have a place for quality merchandise.
Very helpful staff and the store is always packed with essentials. Great fishing gear selection!!
Has everything you need for daily work stuff and home stuff. Although the line up was crazy and they only had one cash open. Which was crazy.
Nice people; very helpful!
I believe most of the good reviews on this place are from the people employed there or family and friends . I thought I left service like that in Ontario. The help simply ignored you or disappeared when you came close. Seems to just be a …
great prices and rewards
Canadian tire where the staff does the minimum required and nothing more.
Love canadian tire the selection is a bit less than others here I found ...smaller store may be the issue but usually have what I need ...great people work here aswell very pleasant and willing to help..I highly recommend also a timmys and grocery store in same complex good one stop shopping place..
My experience was not the greatest, wont be going back here
Great. They take care of customers
Excellent staff polite knowledgable
Hard to find employees to help with questions. The return desk gave me a ton of attitude the one time I decided it was a good idea to order online and pick it up, I recommend not using online ordering at this particular store, it will take you easily twice as long. The auto services tried to sell me fuel injection cleaning services on my less than a year old brand new car, saying my performance was less than half. They decided to inspect my car without asking me when I bought winter tires in order to upsell. was total BS, confirmed by the dealer of all places as well as an independent mechanic I also asked. Won't ever trust CT with anything car related because of it, which sucks because everyone says not to go to CT for car stuff and i was trying to give them benefit of the doubt until this.
It was great...I got some pool fun toys at a great price and the nursery still had beautiful flowers....
The staff was competent and courteous, helped me find the item I needed quickly
Checked out my van in the middle of my road trip! Thank you!
We had a wonderful shopping experience at the LaSalle Canadian tire store at the seasonal department did a very good customer service we shop things every day from bread to car and we come across with lot of experience Jerome at the seasonal section took care us from the begging to the end and fixed some errors made by other employees and made me and my friends to shop future needs at LaSalle Canadian tire
Even one star is too much, I went there with flat tire with appointment but they didn't served me because they changed their mind! A little clown will fancy beard called him a manager said we serving who came first and wasn't able to process my simple word " I have appppppointment!!!"
My favorite place. I can find everything. Everyone is very nice and helpful. The car repair garage is also very efficient.
Friendly staff
U can find everything indeed with good quality and prices.
Very bad customer service. Bad return policy. Manager refused to speak English and was rude to me and my girlfriend.
Ok
The outside got renovated but the inside is defiantly 1980ish. Please expand and make this a Canadian Tire I want to go to.
helpful staff
Great store just a little bit cramped walking around the store. Way to much stock in the pathways.
Terrible service at this store. Messy with way to much stock, always sold out of whatever actually is worth buying. Bought a ping pong table 10 days before Christmas, when I built it Christmas morning it was broken in 3 different places. I was unable to return it due to covid 19 restrictions however the person at returns said to come back on Feb 8 when the restrictions are lifted and it wont be a problem. Went back today and guess what....... "Sorry sir we don't give refunds on opened items and its been longer than 30 days" total morons can't figure out basic logic when you speak. I had to argue and repeat my situation 3-4 times before the store manager finally gave the ok. Then they try to explain about offering a credit instead of my cash back. So you buy something cash, its broken in the box and they have a policy for a credit? Terrible service, terrible policy. Last time I purchase something other than a hammer or toilet paper!
My younger brother lives in Port Colborne, this is his local Canadian Tire store. I live in Toronto. I wanted to send him some things, so I ordered online so he could go pick the things, already paid for. My brother is deaf. He is vulnerable and has anxiety because some people are very impatient, rude and mean to him. I called ahead to make sure things would be simple for him. I was directed on the phone to speak with John in Online Orders. I told John my younger brother would be taking a cab to get there and I wanted his experience of picking up his things to be nice and seamless. I also wanted my brother to be able to get store credit in case he didnt like any of what I chose for him. John was very compassionate and went out of his way to assure me that he would have the things ready for him at the Customer Service desk. I guess for most folks you need to go around to the back of the store, they have lockers, all sorts of things which might cause panic in my brother. I wanted to completely avoid any drama at all. John said he would endorse my brothers things to get store credit if he wanted to exchange things. I am very grateful for people like John. Most people, very sadly, have no patience, understanding for vulnerable people. They have no idea what they deal with on a daily basis. How dismissive and harsh even people in Customer Service can treat someone as vulnerable as my younger brother is ragingly unfair. I feel very proud when people like John at the Port Colborne store step up with great tender care to giving a helping hand so our disabled, unfortunate people can have as pleasant an experience as the regular guy does. We take so much for granted and people like John take nothing for granted. People like John make Canadian Tire and the world at larger a better place. Thank you. People matter more than things. Although really great things at a reasonable price is always wonderful too.
Can the cashiers be any less friendly. Twice I've been twice the cashiers don't say hello, don't say a word. When the items are done being rung up, they just stand there expecting you to say how you want to pay without even saying how much the total is. After paying, still not a word. Self-checkout systems, with their robotic voices, are more friendly. I would much rather self-checkout anyways.
Very good service.
Good place to get your family ready to play sports
Canadian tire even during the pandemic was one of the safest store to shop. Went shopping for a vision grill charcoal smokers bbq
Cant stand tha place
Your typical Canadian Tire. No problems at this store other than maybe having to wait a while for getting your propane tank filled up...
Its ight
Clean, easy to navigate, in and out.
It is huge, service sometimes is not the best, they lack employees but they are kind and doing there best!
During one visit to this store, the staff were very unprofessional and I waited 20 minutes to speak with someone about having a tank filled while watching at least five employees walking around chatting. In November there was a promotion where you get a free oil change if you purchase four tires and had them installed. The instructions were to text your invoice number to a certain number and wait for a response. Three months later I called the store because I received no information about it. They gave me a customer service number that was invalid. I returned to the store with this information and they told me I received a booklet with the promotion and that a lot of people are having this issue. I re explained that this was a different promotion and the person at the counter tried to get his supervisor to speak to me but he just said there was nothing they could do without out even pausing to acknowledge me as he walked by. I was given the same number and went back in a few minutes later to tell them that the number was invalid. The person I initially spoke with was there and his superior told me that they were given the customer service paper and there was nothing they could do about my situation and something along the lines of them having nothing to do with the promotion. He added something about asking at the front for valid number. I would like to add that I found the phone number myself and that Canadian Tire customer service was excellent and they solved my issue right away. At the store however, I felt ignored and disrespected. As someone who works with customers, I know that there are persistent customers who are demanding and expect you to solve things out of your control but I feel that the way I was treated was uncalled for. The least they could have done was to call their own customer service and ask for the number and apologize for their inability to assist me with a promotion offered through their store. I would have also appreciated if the supervisor would have taken 10 seconds to look at me and allow me to ask my question even if his co worker had already responded.
Good service
best fishing section around. huge variety
Canadian Tire is great. Keep it up
Great store.
I've been the one doing the shopping for a large family during the entire pandemic. I also have worked full time in the service industry during the entire Pandemic. In every retail store of every type I've been to from the east end of Ottawa to Toronto and everywhere in between during the last seven months employees everywhere make the best of a bad situation and understand that were all in this together, and that being difficult and projecting a negative attitude makes it worse. We wear the masks, we maintain the six feet and follow the markers on the floors , we use the really bad quality sanitizers that big corporations ask us to use because their too cheap to provide the regular sanitizer they bring home for their families , we use carts when we don't need them because you asked , and we do all this so we can put you at ease and expect civility. This is not something that is apparent to the all of cashiers at this particular Canadian Tire location. Oh and thanks for making a six year old cry.....stay classy CT Perth!
This Canadian Tire has by far the best hunting section on the island of Montreal
Disorder in some departments.... no adviser to ask your questions.... or once you find one they even don't know what they sell or specs or what they sell... going there it takes a good preparation from your self
Happy and friendly employees, helpful service department. Other stores could learn from these people.
Terrible service. Over crowded. All employees are rude and tell you to move other then asking your help.Once at the cash, people are behind you rushing you, as well as the cashiers. I remind you we’re in a pandemic and you should not have customers breathing over your neck. I highly recommend going somewhere else for a more pleasant shopping experience.
I waited 20 to check out, they had just one cash register open. The place was like deserted.
Not a fan of how helpful the staff is. The only helpful people in there that I have found, work in the automotive/service section. One time I went to get paint mixed, and was ignored by 2 employees and skipped over as other customers approached. (summer of 2018) Whenever I am looking for something, I have to ask at least 2 employees before I can find what I'm looking for. I go to the Careltin Place Canadian Tire instead.
Absolutely ridiculous order it online waiting for days for product to arrive so much for curbside pickup
I was served by Gary and he gives a really good service in the auto repair
Great work
Store recently renovated. Gas bar is closed as the flattened it!
Iconic
Too many closed off aisles and this was the third time in less than a year that we had problems with the store brand car battery and they still charged us for labor.
Good customer service decent selection of inventory.
Friendly staff, had everything I was looking for.
Nice store, not too small or too big. Fairly complete and we'll stocked. Easy to locate and to get in and out of. This location also fills propane, including being able to fill tanks that are not remove able from big rigs. A little snug getting around the fill station if folks have parked near it but very doable. Very friendly and helpful staff as well. The one thing I wish is that they would set up a service to deliver large items, like a shed. I know we are an hour away but that kind of service means a lot to us and we would be willing to pay a reasonable fee for it. I highly recommend this store.
Your typical Canadian Tire except small town friendly people adds that extra warm feeling. I love Canadian Tire and shop at the one near where I live in the city and like the staff there a tiny fraction less. Still great people and I would give them a 5 out of 5.
Not the best store but love to pick tools and hardware time to time and especially there 40-60% discount offers that is amazing ????
Never any cash lanes open, usually 5 to 10 customers deep at one cash. I hate going there.
Great products, great service
Nice but little expensive.. but they have variety and good quality.
Great service!
Staff very quick to help in hunting department. A+
Your usual Canadian Tire; nothing exceptional.
Is there any better store than Canadian Tire? I don't think so.
We went 1 hour before closing to buy a specific product that was on sale. We took the usual walk around the store (you know… to look around, not to spend more money or anything ????) & ended up confused a few times because the same products we’re spread out & showed different prices… a little messy. We did find the product we were looking for & we’re very happy with it. Another thing is that since it was close to closing time there was a line up at the cash & there were only 2 cashiers so it was a bit slow.
I loved shopping here today. This store has an astonishingly wide variety of things needed for a home, all at great prices. Aisles were well marked, and employees were efficient, courteous and professional.
This Canadian Tire has good quality products for decent prices and free parking.
As the signs said, they are short of personnel at the auto center & customers should be understanding. Fair enough. But 2.5 hours to change tires with attendants repeatedly saying it's almost ready while not even looking in the garage (which was pretty much desolate during the lunch hour & my car remaining on the lift perpetually) has permanently soured me on Canadian Tire for the bi-annual tire changing affair. For what it's worth, my business will go elsewhere.
A good place to go shopping if you need kitchen sport or home stuff
Was worried about my tires, air pressure off or soon to be a flat and needed replacing. Though they were extremely busy, they said to drive my car around and would take a look. Tires were off and caps near locked as were metal. Mechanic recognized it was an easy fix for them, unlocked and replaced tire caps and fixed air pressure back to where it should be. Seem to be a great team of professionals working together.
Very friendly and knowledgeable staff. Definitely coming back!
It's a nice organized store and the workers are really friendly but unfortunately today at checkout, the worker "Tem" told me in a rude way "you have to leave the basket at the entrance of the store when you go out" I suggested her to put a place for the baskets close to the checkout and her answer was even worst...so rude
Bad experience with one of the gas bar girl/guy ,very rude ,ignorate
Great store
Canadian Tire is as good as any other hardware/convenience store. But I have to rate this specific location 1 star for two reasons. First and foremost is the Automobile Parts Department. Words cannot describe the lack of respect the employees here have for their clients, they are not to be confused with the actual mechanic shop. Second, the return policy at this store is not competitive with their peers like Walmart, etc... so why shop there?
large store with everything your might need
2019 RATING My 3 star rating down below was from 2016. I must say something has happened here. New management possibly. I see new employees that actually know stuff and put an effort into their work without giving you that you’re bothering me look. Store is much better to shop in now. 5 stars now. 2016 RATING. 3 STAR. I like Canadian Tire, but that Port Colborne store! Some of the women there hate life. The customer service is not good. I got in a light argument with one of the ladies telling me they don’t have the multi pliers I was looking for. Yaaaa you do ! Look it up on the computer. She sent me off with a younger lady that was miserable also. Like pulling teeth. We found them. Brutal Try smiling and put some effort in your work.
Great place to shop but the employees always seem grumpy.
Usually find what I'm looking for, and their customer service culture has changed a lot from a few years ago. Now not difficult to find an associate, and usually service with a smile.
Love this store friendly staff and helpful. Well stocked with merchandise
This Canadian Tire is pretty big. Good selection of stuff here. I recommend this one over some others around the area.
Did not find what I needed
This canadian tire is worst one!!! Especially its garage!! Go and experience it!! I have alot of bad experiences My suggestion would be not to ho here instead try other one.
The mother lode...the place is huge and stocked, unlike some other locations.
Was busy when I got there but the shelves looked organized and well maintained.
Great service Donna at the painter centre was very helpful
Everyone is polite. And you can find items easily.
Has all the normal stuff a Canadian tire has and the staff seems super friendly and polite. Very clean and well maintained.
Finally a Canadian tire store where associates actually are available to help out.
They often have items in stock that the Welland store doesn't. But it is a treasure hunt... Very interestingly organized. Staff are excellent and amazingly know where everything is! I'm a little closer to the Welland store, but I prefer this one.
Great
I will tell you tomorow
A well stocked location with almost anything a homeowner would need. A Canadian classic
Nice quiet place
Such great people to deal with.
Worst Canadian Tire store. The staff are miserable. You ask a question and they seem to actually hate answering you. The stocks are always low and the lineups at the cash are long and slow. Will never shop there again. I’ll drive the extra miles to the Welland store. CT should do something with this store it’s a joke...
Good selection and friendly service
The store is great but the auto service dept. not so much.
If you’re looking for after sale think before entering the Canadian Tire. No return at all even you buy broken goods. Home Depot and Rona are way better than this place.
I was alone in the store. Pass beside worker without a comment can we help. Price seem not so bad
Nice store. Cluttered as usual though.
Never an issue finding what you need or getting the help locating it. Friendly staff.
Simply the best
I've loved Canadian tire since I was a child. ..This scamdemic has hurt us all, including Canadian tire.
Canadian Tire, is my opposite to Hone Depot.could sound ours in there..why I don't know, but I love them.
Nice and clean Staff is great with great service
Went in for MVI and had bad running lights .The mechanic was very happy to replace them for me .Everything went well and I was on my way .
Quick vehicle servicing area. Same mechanic service as a dealership, but buy your brake set and bring them in...$125. Go to your Dealership and the servicing is $235. Canadian Tire Garage is less expensive as for the store and employees, always helpful. Check t'es pneus
Rude
50 person. , in line to pay ! No service, 3 place to pay!!what a joke!!
This was one of my worst experiences at the cash I have ever experienced. Gentleman who served me in the automotive section was great he did nothing wrong even took me to the garage cash as it should have been quicker but for some reason the cashier was taking delivery of multiple lunch orders and arguing over change with the delivery guy. The phone was ringing none stop which clearly angered the cashier too the point where all she did was swore as she put someone on hold and she even hung up on someone. Finally almost 5 mins of waiting she scanned my only item and then I was waiting to pay but once again she was distracted about a min later she scanned another item that not even mine. I feel sorry for anyone who called today at noon as the were left on hold and hung up on by this cashier.
Service ranged from friendly to surly, wait times were always longer than suggested
Has everything you need
I needed a part for my car that was available based on their inventory (4 available) When I went there ,there was none!The manager of that section said that he has no control on the inventory and that it was my responsibility to call before going there....No apologies and as an answer to my complaint he said" you spent 20 min to get here which is not a big deal"!!!! What kind of customer service is that????
Terrible service.
Limited selection. Hard to find staff to help.
Very helpful staff! So many items all in one place! Great sale prices !
Bought half our garden plants there this year and a beautiful Mutsu Apple tree
Good sale prices but sometimes difficult to find what you want. Sale items sell out quickly.
Tony in the service department has over the top customer service! He called another store to track down the tires I wanted, arranged for easy pick up from that location and then the Port Colborne team installed them. Thank you for being so positive, efficient and helpful.
Small Canadian tire store , doesnt carry as much as other stores in big city's but great customer service
Firstly, this has to be the worst Canadian Tire. Old looking store and does not seem to have that much. I went there this past weekend while on a camping trip with my family, to purchase a screen house and my experience was pretty bad. We ended up purchasing a Woods brand one and brought it back to our campsite. Which is about a 40 minute drive from this Canadian tire. Upon opening it we noticed there were twigs and leaves inside and it was just thrown in there. It was apparent it had been used before. We set it up and guess what? The zipper is broken. We decided to wait until the next day to return it and hopefully get a new one. I immediately asked for the manager(Jane) as I was annoyed that Canadian Tire trips were consuming way too much time into our long weekend, and the fact that they put FAULTY RETURNED items back on their shelves without even checking them first. We picked out a new screen house by coleman that was quite a bit more expensive, as the Woods one we purchased was the last one on the shelf. Almost $200 more. I simply asked for a 15% discount on the new one we were buying and Im basically told that it WON'T be done. All this, after YOU inconvenience US and cut into our camping trip because your employees are incompetent morons who clearly are not doing their jobs properly? This particular location is a complete joke. I should also mention that every employee we asked to help us locate certain items, had absolutely no idea where anything was. This location is a horrible representation of the average Canadian Tire. Almost laughable.
It's Canadian Tire you know what you're getting
This store has terrible service, very unfriendly. Store display terrible. This store needs new management and staff. This in my eyes is the worst store in the Canadian Tire organization. Send a message people do not purchase nothing at this store go to Welland instead!!!
Best store for everything except hardware electrical and plumbing. Home hardware has it beat in those departments
Auto Centre Christopher was excellent great service
They never answer the phones, literally you'll stand in front of them and call and you will get hung up on even if there's no rush. Nobody knows where things are. You have to run across the store to find someone to help. In the garage side, they usually help well. Worst Canadian Tire I've been.
Always feel like I'm imposing when I need help and was short of strip searched after one visit. Only after being followed around by a big guy for 30 minutes. To bad only game in town for that type of store.
The automotive department in Port Colborne has the worst costumer service. They made a mistake and when confronted by my husband and I the manager told us "Sorry for the misunderstanding". We were told not only were they NOT going to correct the mistake, we also had to pay for it. We will never go back.
It was a short visit,just a return,but the service was awesome and they even went and got my replacement item so it saved me from running all around trying to find as I'm not from Perth so I wouldn't have been familiar with the store and locations of items. My daughter thought the Bear was cute so we had to get a poc of it with her. We come through Perth often so will definatel if needed will shop there and recommend the store as we have neighbours that their families live in Perth. Thank You????
Usually have anything you’d need for renovations or home projects
We found a kitchen set on sale from 400$ to 160$(aprox), they had only 2 sets left ,we picked one and another lady picked the other one.Meanwhile we continued to shop for other things, while we were still at the same shelf a canadian tire worker came and removed the price for the set we just bought 10 minutes before, we thought ok maybe they are doing that because they are out of stock.At the case we had a surprise, apparently they made a mistake pricing that set and after the other lady still managed to buy the set for 160$ we couldn't.Manager came and his answer was "we allready fixed the price, what do you want now?? to sell you the set at a loss??". Rude and arogant manager and since people were waiting in line we just gave up since we couldn't really have a nice and calm conversation with him. I know people are making mistakes but the way manager handled this is a shame for this store. Ps: I am a regular customer of this store since 2012 witch today really disappointed me.
Great. It is totally different than the other. I was helped enormously by a gentleman Mr Garry and the auto technicians(which I want to thank again) and I wish to all of them Merry Christmas and Happy New year.
We just want to sincerely apologize to Canadian tire for our mistake of posting on their wall without findingout first what createdour problemin the first place.. Me & my husband MacKenzie MacLean did run into car problems, but not on the account of Canadian tire in Porthawkesbury N.S! This place is our favorite store on the island. We never had problems with this store or the people . The manager Tim , went up & down for us today and resolved everything for us very efficiently. Yes they're that fast! We are amazed for all the tim & his team did at the Canadian tire shop in Porthawkesbury N.S.
Very helpful!
Great service and prices
Excellent service and always fair price for its related value and on tools they always create great deals like 50% discount so with a litle patient you can get great value for good durable tools I give it 5 stars specially for home owners and they have a very diversified selection o bought lately the so called blue diamond cooking pan and it's amazing it's the best pan I every used the surface finish is so good and durable it surpass my believes. Jan Kroon proud Canadian
Staff were very helpful
Loved this Cdn Tire. So much bigger than CP
Great selection and helpful
Great store with lots of stock on hand. God customer service ad wrll
The service is okay.
Great staff and owners always willing to help where they can with great knowledge
Nice small town, friendly staffed Canadian Tire
Amazing service.
Went shoping there when i worked in the area, 1997-98. Wery good store.
All is well
Old but well serviced.
Canadian tire always has what I need and the employees are very helpful!!
So well stocked! Great service
Canadian tire AUTO CENTER, they are quick and faire price.
This was the last time I am buying from Canadian Tire. Dishonest business practices. I bought a bike online and turns out the special warranty is an only repair warranty. Now I'm stuck with a bike too tall for me.
Not enough checkouts open for the number if customers
Every things under one roof
Great Online Pick-up Service, and well managed crowd control in this post Covid-19 world.
Great service and well stocked
I love how helpful the staff are. Very pleasant when you need help.
It is always worth the drive to Welland. Customer service here is so disappointing its laughable. If you watch carefully you can actually see all of the employees scatter when you walk near. Not one employee has every effectively answered my questions or helped me find what I'm looking for. On the off chance you do speak with an employee about a product, they will tell you there are none in stock (because they are AWFUL at keeping track) just for you to find it on the shelf! This store often will restock and sell products that have been returned broken and missing parts. I have had to return a pressure cooker that had previously been returned with missing parts and an old lid someone had replaced the one they stole with. I have had to speak with suctomer service while returning products and explain to them in detail that an item can not be put back on the shelf because of missing parts, broken pieces, etc. This is their job, but I have never once seen them even open and glance at a return before putting it right back on the shelf.
Okay, but they don't have much space so we have to go out of town to find items.
Small and soooooo unorganized. Does the store even hire employees? Walked 30 minutes around the the store and left in la thoughts on * never coming back here again.. Did I mention the auto department??
Great store were we find many tools and other at good quality and price
Good service, when you do find someone. Very long wait times at Cash and Customer Service. ...Lines Often spills into the aisles
Product on sale but not in stock.
Gentleman we asked for assistance was less than helpful. Gave us the impression he could of cared less or, that he was a Parisian by his accent.
Smaller location but a good selection. Staff went out back to find an on sale item for me that was out of stock on the shelf.
Amazing sales, picked up knife set and about $300, love Canadian Tire!
Went there for something for my car and it was closed. Whatever
Great
By far the best place to bring your car for a tire change and fluid top-up. I own a Subaru, I've always by default brought it to the Pare dealership; the last time I brought it there to have my clutch done, they had to redo it a week later. Extremely helpful and friendly staff, even this time of year when they are extremely busy. Great work. Extremely pleased
I was there for the auto center, they were the only Canadian Tire that could take me the following day of my call to fix my engine. Despite the safety social distance and, I got excellent service and my car is as good as new. I highly recommend this Canadian Tire. I cannot give 5 stars yet since I didn't browse the rest of the store to see the layout and inventory.
Me & my husband MacKenzie MacLean would like to sincerely apologize to the Porthawkesbury Canadian Canadian tire, because it wasn't their fault what had happened to our car . Tim the manager was a awesome guy who gave us awesome service just like the rest of the guys " MECHANICS" that work there. Tim gave us awesome customer service & his team! & we still love our Canadian tire store in Porthawkesbury # 1 in our eyes!
Convenient location, found everything I needed in just a few minutes, luckily some of the items were on sale
Exellent service!
Most helpful staff I've seen at any Canadian Tire store so far.
It was good but costly other than. And staff is not cooperative.when any body ask him for things like bags shoes.....thay told we don't know They told me go and find what you want.sorry to say but I don't know much English.
Great place to get anything from the tires on your car to paint cans or god knows what. Go check them out when you get the chance.
Never have what im looking for!!! Always ask for item and they say its in order but its never there!
Well organized amid Covid19 social distancing.
Love that place have everything you need for car, from tools to parts and tirs, the same time a big garage for car service or repairs,camping products, sports, paints you name it they have it, and don’t forget when you pay they will give you back a % of Canadian tire store money You can buy reals things you want with that cash store money, and they have all kind of outdoor patio accessory and furniture . That place is a man world.
Bought 3 bikes so the family could go cycling together and I guess the cashier didn't see my daughter walk away to the washroom with our baby bag and the baby to change her... and that's ok. Cause she wanted to scan the baby carrier. I told her it was ours and she said it's very clean and started whispering something to the cashier next to her. Turned out she thought we were stealing the baby carrier. Did she not see the baby's little spring jacket sitting in the carrier? So then I had to pay and my wallet was still in the baby bag so I told her we just had to wait for my daughter to come back with the baby. Once she got back I heard the woman tell the other cashier, "there's no need to further investigate." Well I was definitely very insulted. The baby carrier was clean cause we're not slobs and the baby's spring jacket was in it. If you're going to accuse someone of theft please thoroughly analyze the situation.
Staff should have retired decades ago. Slow and very rude. (Update) New owners and staff are worst than the last! Save your time and hassle and drive the extra ten minutes to Welland
Quick service. Was able find what I was looking for.
Always enjoy my trips to good ol' CTC!
Brutal "curbside" pick up. The pick up area has been moved to the back of the building. No signage to show customers where to park, no staff anywhere around to assist, and check-in link on email doesn't work. Eventually I went in the store and had to find an employee to locate my curbside pick up. So much for trying to avoid contact.
Like most Canadian Tire stores, their mechanic department is greatly overpriced. The specials they sometimes offer are not specials at all. Most of the time, I can't find someone to help with my queries as they are all busy hiding from customers. However, they do sell things that are hard to find elsewhere, so what can you do.
place for car parts, tools, electric fittings, plumbing fitting, fishing tools and camping stuff
Always crowded. Got what I needed.
Nice people, always have something to laugh about!!
Old fashion shopping isle and tiny congested cash out area - not good for those that suffer from congested areas.
weather vain go
Good job ????
Great place to find pretty much everything you need!
Just okay,not enough customer assistance on the floor.
Smaller location but nicely laid out. Staff have been very helpful and friendly every trip I’ve made, especially since the new owners took over. Checkouts are sometimes understaffed but a little patience and kindness from other customers would be nice. Special thank you to Scott from the warehouse for being so helpful answering my questions last Saturday
Great place to shop
I was really disappointed in my first time use of the Service Dept at this store. When I booked my appt I have a list of things I needed done. One was a new steel rim for a snow tire that got damaged this winter. I figured it would be easiest to do now then next winter. The fellow said, no problem. Well, there was a big problem. He didn't check if they had one in stock or order one to have available for my appt. So, it could not be done. I also requested for my wiper blades to be replaced. I was called that the car was already, paid my bill, and thank goodness it started to rain as I was leaving the parking lot - the wipers had not been installed!!!!!!!! So back to the Service Dept. They did install them immediately which was nice, but I would expect nothing less. I am so glad I didn't have them replace the ball joint that got damaged with the room, because I now have no trust in this Service Centre.
The go to place for most needs,had Lucas red and tacky grease for trailer hubs
The guy that helped me, was awesome he gave me exactly what I wanted fast.i was very pleased.
Always very helpful and friendly service. Thanks again.
Great service!
Awesome service
Very friendly and helpful staff. Smaller store tho
Will make the drive from the far side of Smith's falls to go to this Canadian tire. Store has everything, unlike the one closer to home. They also have friendly staff, unlike the one closer to home.
(Translated) Self service (Original) Libre service
Found most of what I was looking for at a decent price.
Was great service ! Top it off the girls were pretty !! ;p
Well stocked store. CTC seems to make a corporate practice of understaffing and this outlet is no exception
I bought Mike S chips here .. they where good
Bit tight and not as much variety Welland
Good service, got a car inspected here everything was fast and cost were low.
had starter motor replaced today on my element. Mike did my work, and as always he was straight, honest and knowledgable. he can see the big picture as far as keeping my long term cost of repairs to minimum. ty Mike the mechanic and Paul the service advisor.
All I can say is if we put the covid 19 protocols in place for the customers .. how do u expect to follow them when your own colleagues are not....at least get them to follow the arrows and say excuse me when walking by...in this case walking towards you. Its unbelievable.
Good store
I look line to an electric fire place and there was two on stock. Arriving at the store I was then told there was two and after a 45 min waiting I asked the service desk did the helper find the fireplace and he said there wasnt one in the warehouse. I drove 75 round trip for nothing and the person that was looking for the item didn't even have the respect to tell me the item wasnt at the store, and left me waiting.
Great store
Good icecream
Great selection. Friendly Staff. Worth the drive!
Tired of getting overcharged learn how to place your price tags properly and stop arguing with your customers.
Smaller store but with everything you need most of the time
The garage at Canadian Tire is really bad, manager on service have a bad attitude racist to immigrants. The way I was spoke to was like I should not be here. We arrived at 9:30am 23-May-2021. I’ve been here since 7:15am and it’s now 9:15am an our car is not in for tire change yet. The manager told me they have to past the appointments first then they will start working on walk in? I SAID WHAT DO YOU MEAN APPOINTMENTS? I asked the guy yesterday for an the said they don’t give appointments just come at 7:30am tomorrow (24-May-2021). I simply ask are we could have an appointment why we were not told that yesterday after standing in line for 30-mins, then was told that they now going to afternoon. The manager of the service dept said he is the boss and could what he wants and he should take my car a leave, I ask if that his solution to bad communications from his employees! I let him know am recording the conversations his attitude and tone changed. I went to the cash and asked to the director of the store and once again attitude from the director of the store in lasalle The director was worst then the manager in his attitude and body language his remarks was defensive. NEVER WILL I EVER COME BACK AT GARAGE CANADIAN TIRE FOR ANY REPAIRS TO ANY OF MY VEHICLES ???? THE MEDIA NEEDS TO ACT ON THESE REVIEWS TO HELP PEOPLE THAT CANNOT UNDERSTAND WHY COMPANIES TREAT THEM THIS WAY LASALLE RESIDENTS
It had what we needed. There are masks available at reasonable prices.
Too many staffs, whole store just four customers. Staffs were chasing me at store, very rude, and behind me, scanning my Backpack (a woman from a department close to Bikes). I was trying to buy a Skat shoes, and same woman came and didnt help really, so I didnt buy from 5pm to 515pm on Sept 5, 2017
Always everything I need
What can I say Canadain tire has what you need for cars,home,and gardening
Great store usually great people but last week the lady in service was rude when I dropped our car off. I told my wife about her which surprised us. Well the wife had the same experence when she picked up her car.
Always a search for someone to help.. And then when found...realize I know more than they do on subject
I like to go there for my hunting supplies
Girlfriend and I had visited, but we couldnt find what we were looking for. An employee by the name of Zachary was professional, and very enthusiastic.
Great service! The young tall gentleman with curly hair located at the painting station, went beyond his time and helped us with everything we needed, he was very professional, efficient and knowledgeable. He helped us taking the item to our car, there was no waiting time for anything. Very happy! An absolute 5 stars.
Nice customer service
Good deals and good place to shop
This is the best Canadian Tire I’ve been to. That’s not to say it’s great but at least the employees don’t run and hide when they spot a customer looking for a particular item, and advertised sale items are usually available. It’s a good spot for routine maintenance like oil changes and tire repairs without the pushy up sell techniques employed by some shops attached to large chain stores. I would have given them 5 stars but it is a Canadian Tire and it’s wise to keep expectations realistic.
Went to desk entering store to ask where my items where located...lady told me what isles I would find them...she was exact, saved me lots of time...however I picked wrong line exiting...should have not gone in return isle, however Jodi came to rescue and opened more cashes, calling staff and operating cash herself...great customer service... Thank You.
Great customer service . The evening manager was great. Had a return issue was solved perfectly. Thanks
Great deals weekly! An friendly staff always helpful????
Good personal and pandemic management
Excellent service when really needed!! I was driving to Halifax and had a sudden flat. Even though it was just before opening time, I was welcomed and my vehicle was taken in right away. Repair was done immediately and only took a bit longer than having a coffee at the Tim Hortons across the parking lot. Service done right. I will continue to be a loyal CT customer. Thank you Woodstock.
Very poor customer service in the tire department. Some of the staff doesn't know how to scan the QR code for online order pick. Felt very disorganized. Will make a conscientious effort to never return to this Canadian Tire
Typically pretty good if you know exactly what you want. Make sure to use their website which tells store stock and aisle. Otherwise you're stuck looking for an employee. In fact most of their staff is really young and can be seen goofing around the store, very unprofessional. The Auto Centre on the other hand is above average, I use it often, great service.
CT stuff is usually pretty helpful but today that went sideways. I was waiting in bicycle section for over 30 minutes to talk to a CT representative. However in over 30 minutes he was avoiding eye contact, chatted with couple of his co-workers, during those chats they called him by his name(i won't post publicly but is willing to provide that to a CT representative). This is the worst customer experience i've ever gotten at canadian tire ever.
Decent stock
A bit crowded due to it being a smaller store but it's tidy and easy to find what you need.
Physically distancing is impossible because aisles are very narrow and there are no arrows indicating which direction shoppers should move. Some other shoppers think nothing of passing right beside you. C'mon store management. You can do better than this.
Ok service, everything one would expect.
Had everything I was looking for. Staff was helpful, check out was fast.
Great service everytime
Great customer service, leaving the store I noticed a young man walking over and asking an elderly gentleman if he could help take his purchases to the car...not sure if it was just the young man or a practice that Perth Canadian Tire has either way ot was wonderful.
Customer Service should be a priority everywhere you go. But these days, even some managers don't care. Today's experience was awful, a young cashier who couldn't care less about her job, scanning our products and throwing them on the floor. Another young employee that couldn't care less on finding covers for our product. I'm new in the area and won't go back.
I found everything that I went in for, nice store????
Canadian tire is my favorite store. They have pretty well everything im looking for. The employees at the perth store are very helpful and always friendly.
Considering that I had a wheel bearing that needed to be repaired and that it was a Sunday.....I received great service, even though I had to wait an extra day without my car, cause they didn't have the part....I was totally satisfied and would recommend this Canadian Tire to anyone.... Thanks guys!!
Just like all others
There was a specific item, that was on sale, that they had 1 left of. I requested to purchase that one. I was told they were not allowed to sell that. I then asked when they would be getting more in. They said not until after the sale ends. Why advertise you have one left if you are not willing to sell it?
Their specials are unbeatable. ????
Went in to buy a cordless weed wacker for 99 on sale and came out with a better one for 139 they have the best instore sells.
I needed a single electrical box to finish a project before a statutory holiday. My bad, miscalculated. Drove 58 km to the store to arrive five minutes before closing. I was physically held outside by the sore store manager.i proved the time and said I could be in and out to the cash in less than a minute and he refused. Closed early and delayed me and my crew 3 days. Inspection then drywall and taping. I will never ever shop there again.
Found most of what I needed. Trying to maintain social distancing was hard as there was stuff blocking aisles.
They are not work on the good job for my car they forgot to install my somer tire on my car next day I have to return there to install.
Great service!
Lately i just bought a new home And really found shelves , cabinets , microwave stand with marble to. Wow. paints. Toilet tissue roller stand etc many things i need at an amazing price. Going in again. People are so helpful there too.
Service is terrible, staff is not friendly. They are the only place in port hawsbury that can fill propane tanks and they treat you as such. Now there fill Station is broken down
Clean and tidy. Staff are very good to help.
nice large store. staff was very helpful and polite.
Provided help to transport BBQ to car. Staff very helpful. Well trained.
Visited for multiple purchases, was helped by multiple employees, all of which were very efficient.
For a small town it has a good amount of stock...
Good service, great specials, diverse products
Great place for oil change
Very good customer service: They sold us ONE wrong wiper out of TWO for my car (BOTH at the time were on SALE) and I was able to return it and get the correct wiper (even though this new wiper was not apart of the sale) at a discount price for all my troubles since it was their mistake. Very happy with the result and would shop here again.
Been very pleased with the staff helping with our vehicles. Also the prices have been very reasonable.
Great staff and store!!
Oops. Previous review was for a different store. This one was fine.
They didn't have an assembled youth bike I wanted so they phoned other stores until they found one & arranged for me to pick it up.
Last week I called and got an appointment for change oil at June 24. I didn't know this Saturday is holiday but how they didn't know! They fixed me an appointment on Saturday and when I went, I understood they was close!
No wait checking out
You can find higher and lower end items here at good if not the best prices you can find. Selection is good on most items I have ever looked for here. It used to be that I would go to this Canadian Tire for nothing and would find that they were out of it but that's not the case any longer. A good place to shop for most any item you can think of.
Excellent store, It is easy to find anything for the house or for the car there. Their prices are also very convenient compared to other retailers
Nice
Great selection!
The only time u can see someone to help u they are running away to hide.. disgusting service
Very quick and organized
Second home
Worst Canadian tire store ever.
Arrived at 4:40 pm on Sunday all closed up. Hello Home Hardware!!
Great store, great selection, staff is extremely helpful. I'm making this location my CT store.
Good store with lots of employees around
It's Canadian Tire. It's Canadian, but a big box. Lesser than some evils, more than others. That being said, it's a very handy place in a small town. This store is older and feels it yet has very helpful employees. Generally the staff's knowledge is good and they are very helpful and polite. Lines at the registers are rarely an issue and stock is complete and acceptable - although still a smaller store. Sometimes they sell through good sale items frustratingly quickly. And they have a gas bar and very well stocked seasonal garden centre.
No service unless u talk in french was told to come back when i can speak to them in their language. I speak perfect french to polite people
Usually i have never had any disappointing experience with Canadian Tire but i guess there is always a first for everything. Ordered an item online and I got a confirmation on Tuesday that it would be ready for pickup. Went on Sunday to pick it up. Waited for my order to be brought 15-20min. The employee told me they couldn't find it. Waited another 15-20min and they told they located it in the back of the warehouse. Another 15-20min go by and they told me that they do not have the item and that they made a mistake by confirming my order. Obviously i got upset (and who wouldn't after driving and waiting this long for a pick-up and hearing half way through that they actually have the item) and tried to explain my despair but i was answered in a quite rude fashion by a rather short female employee. She justified herself by saying that they were getting 500 orders a day so its only human to make mistakes. Her job would already be difficult enough and that i am making it even harder (not even considering that i have already purchased the item). So is that the excuse you give to every customer with whom you make a mistake? If yes, quite obnoxious reflection in my opinion. When i proceeded to my counterargument she just walked away. Leaving me with a purchase but no article. The manager jumped in and handled the situation with the little amount of professional behavior that was left in this encounter. He suggested a full refund or to chose a different article and they would adjust the price and he did, believe it or not, actually apologize. The refund was finalized by the same female employee and she tossed me the receipt. I asked her again if she would consider apologizing for her behavior but instead of doing so she scolded me again, called me rude and walked away before I had a chance to respond. Correct me if i am wring but i don t recall that this is the way to treat a customer especially when you have made a mistake as a retailer. Anyhow, i do wish that Canadian Tire would re-evaluate how certain employees treat their clients. It was for sure the last time I've set foot in this store.
Well stocked and staffed store. Staff are friendly and knowledgeable.
Workers help to get best deal and let you know about warranty
Excellent service online and curbside!
Most Canadian tire stores are 5 star to me lol
Quick service..in and out less than 5 minutes
Went in to purchase bug spray in which found it and wanted some C02 cartridges and pellets couldn't find anyone to help and went to the automotive department for assistance left store with just bug spray..terrible service at this location
They try to avoid you incase you may ask you a question. They never say can I help you.
Great service. Really lovely employees!
Great staff
Worst wating times ever. I do not recommend this place. They schedule you at 8, the job is supposed to last 1 or 2 hours you get out of there 5 or 6 jours later. Ridiculous. I went there two weekends in a row first time for an inspection on the car before buying it and second time to fix my cable for the hand brake, I was scheduled both time at 8 am first time I left at 1h30 pm. Second time I left at 12 without the repair done because they didn’t had the good cables to to the job.
Great store Lots of variety Website works great to tell you where stuff is located and if it is in stock.
Love the prices. Lots of merchandise and friendly staff
Very good experience, good prices and nice people
Lines suck
Best canadian tire store! Clean, organized and helpful staff... unlike laval stores where you find yourself playing tag with store employees.
The most unprofessional and expensive service department. Never go there. I brought my car there for oil change and check up because there was an unusual noise coming from the wheels. I was told that the noise was due to the winter tires, no other reason found after they did road test. Weird, as I am not professional, I couldn't argue but I still did not believe that service advisor. Moreover, the oil was changed but the alarm light still on which means that the issue was still present. So, I paid the expensive bill and I decided to look for second opinion. Next day, I brought it in a small service entrepreneur and the mechanic found a broken wheel bearing. The car was repaired fast and for twice less waiting time and money. After service, the alarm light was off. That's why I want to warn the people not to go to Canadian tire service department is expensive and not reasonable, can't take care of your car issues.
The best service centre, great people working there. Always ready to answer question and go beyond the call of duty to help.????
I exchanged a. Tool set .the cashier could have been a little friendlier.
I've never had such consistently amazing service.....particularly Mitch. He's phenomenal....but the whole team seems upbeat, knowledgeable and dedicated to helping their customers succeed as a vehicle to their own success as a store.
Good good regular Canadian tire
Love that store and I love their great sales every week!!!
Ok. Return policy needs work.
They did not have what I needed for my car. Unbelievable.
Great store
Worse experience l have ever had at a retail store. Brought my truck in to get a simple tire rotation and fender flares put on and they couldn't even get that right ! Everyone from store employee's to store owner are incompetent ! Store is dirty, disorganized and falling apart. Do yourself a favor and go somewhere else. Tony in automotive is the only good thing about the store. But he wasn't there that day....yikes !!! Only reason l gave it one star is because of Tony and l had to give it at least that to post this
good service and clean
Good store but a little understaffed
Fast and friendly service also with their specials they mention them to you in passing no hard sell
The best service their is in a store.
i have never had a problem with automotive...always friendly and courteous...and car has been in and out in a timely fashion ....
The cashiers are very rude long lines with 2 cashiers. The cashiers where annoyed they had cistomers.... very disappointing
Tried for over 30 mins to contact this store from the Welland store to verify they had what was listed online. Kept bouncing to a full voicemail. Also asked employees at Welland try, but, no better luck. Sad....
Great Service
The Auto service was excellent. I needed quick service done to keep our vacation on schedule and they came through. They did what needed and got us going quickly.
Flyers sales are unavailable at this store. Don’t even bother. Staff unknowledgeable. I was looking for an item, the clerk said they didn’t have it, I found it a couple of isles further, attitude «Face de bœuf » when you approach one for questions. Not sure if it’s because I’m not Caucasian. The only positive experience I had last season was when we purchased a bike for my kiddo, the young men were more than helpful and knowledgeable. I would have given more stars otherwise.
Good service customer service were very helpful
Worst customer service. Staff are unavailable and terrible at everything they do. Very unhelpful. Good luck finding someone helpful and knows how to treat customers. Always an unpleasant experience
Great place to shop!
They had what I needed, when the bigger c.t s didn't.
I recieved good service in this store. Nice staff
Not enough staff for information
Very good service!! We are not from Quebec and the sales person had no problem assisting us in English! Thank you so much!
I went there to buy a rug.
Make you wait for a long time in this damn heat should offer atleast water or popcicle make you wait for nothing without advising people no more pools in stock ridiculous
Great store for anything you need
Love this location. aAlways has what we are looking for.
Love shopping here but some of the staff are ignorant and hard to find
The auto service dept is terrible. . Mechanics have no idea what they are doing... On my last visit I was told I needed a new part where in fact the so call technician had not tightened up any of the bolts... do not go here..
We purchased a stainless steel garbage can in the final sales deals. The sticker described the reason it was reduced price and final sale was because it was dented. We were ok with this and purchased it anyway. Upon opening it at home, we realized the plastic rim at the bottom was completely chipped, the mechanism was broken and we cant use the petal to open the lid properly. We brought it back to the store because these were hidden defects and were not part of the defects we were made aware of. It is now completely useless. The manager refused to take it back because it was a final sale
Their workers was really helpful and nice
They made me fail a car inspection for a license plate bulb just so i can pay more for repairs and they added things that didnr need to be chages
This Canadian Tire has some serious issues regarding customer service. Their competitors are doing so much better.
One of the best Canadian Tire store for hunting and fishing. Very knowledgeable employee that offer a great service. My favorite CT store.
Typical Canadian Tire. Good stock on hand. Plenty of parking
Always a pleasure dealing with the service department
It's a great store and the people who work there are quite helpful
E4444
Amazing service from mechanic Sal! He gladly filled up the air for an old tire I needed to use to replace a flat (which they don’t normally do) but while doing so not only did he give us great advice on how to tell how old a tire is and signs of wear , but also some good tips on what to look for when purchasing new tires and the benefits of nitrogen. But on top of all this, he also noticed that the air in one of our tires on the car was low, and proceeded to fill up and check the pressure for all our tires. Really great service this man deserves a raise
Good Canadian Tire location. Good sales here and store is kept clean and organized. sales people are nice and helpful. Stock is usually there and selection very good. Nice layout as well and this spot is not overly busy. Will shop here again and highly recommend. Good garden furniture selection too.
Difficult to find staff t hat are knowledgeable
Very friendly staff.
Not good
I was shopping for a tent and found that the Angrignon store had 4 in stock. I placed an internet order for a store pickup, and provided my credit card details to make the purchase. The next morning I got an email saying that my order had been cancelled (I really needed a tent for this upcoming weekend). The system still showed 4 in stock. So I drove over to the store, found someone to help me and he confirmed that even though the system said that they had stock, in fact they did not. He then tried calling other stores for us, but no one would answer the phone. I am trying to support Canadian businesses, but really this does not happen when I order from other online companies. I think that Canadian Tire has a responsibility that if they accept an order from their customers, that they have a commitment to honour those orders.
I was in Port Colborne CT standing at the paint desk for well over 10 min. Joey a young boy offered to help me but he did not know the password for the paint mixer. Joey went out of his way to find someone that would help him/me; he experienced EXETREME rudeness from a couple of his fellow women associates and it did not even phase him, but it phased me. I was bothered by it. SHAME on those older lady associates that gave Joey nothing but attitude when he was trying to be helpful, I saw you. Thank you Joey for not feeding into the anger that was probably written across my face for you, as you had a smile on yours! Port Colborne CT is sure lucky to have you.
High prices
Very helpful friendly and kind. The garden center had what I needed. Thank you Perth CT
I love this place in the winter for their games, spring for their gardening supplies and plants, summer for their camping supplies, and fall for their sales
A terrific selection normally, but very full and narrow aisles
Excellent place to shop for almost all products incl. gardening items.
Store is great needs more cashier's
Helpful self-cashout staff. (ironically stated and pun intended). I mistakenly ended up in the self-cash line up and i couldn't turn back. I really dislike self-cash and unless they pay me for bagging my own purchases and clearly commit to replacing those staff jobs, I will never again use the self-cash again.
I prefer the Canadian tire by Walmart it's too small????
Broke my oil pan and never took responsibility. Never went back for garage related stuff and never will. Ok if u shop for other items they sell.
The staff were very friendly and helpful!
Great store,Awesome new owners.Kevin and Jodie Peck..
Everything was where I could find it and the person who waited on us was very friendly. Keep up the good work .
How in god's sweet name does a company has big as canadian tire hire a lady behind an automotive parts counter who when asked about an automobile heater hose sends a customer to lawn and garden for garden hose. To the lady behind thd parts counter you don't belong their just saying
They take a lot of my money. But I always go back
Alot of great products here
Picked up my sons kayak with very little difficulty
If i could give zero stars I would. The managers of this store are exceptionally rude and have the maturity of a 2 year old. They have absolutely no conflict resolution skills and treat regular customers terribly for simply asking a question when they are busy! News flash...we are all busy!! The company needs to take a look at this staff and find out why it is deemed acceptable to behave in such a manner.
Free tire pressure check and top up. Awesome!
Well stocked, good service. No issues with price matching
very poor service today so I left without purchasing anything
Under average service. Employees are fast having usually an excuse to not help, you don't even have the time to explain you just need help attaining a higher shelve before they says it's not their department, they were just passing through. Once, they sold me a marine battery that was expired. (not has been recharged before specified date)
Not covid safe. I counted 4 people inside without masks. That was just the few minutes i was there to pick up oil. One maskless person was a staff member which i saw go in and out getting carts . No gloves no mask.no sanitizing. I did not feel safe here. Where is the enforcement of these issues both internally and from an outside source. I will drive further away for my next purchase .
one of the better Canadian tires in Montreal!
Pretty good selection of goods great staff
Online order. Worked out very well.
Was okay, seen some staff not social distancing like reccomended
Amazing service! I had an issue with my car; although they were fully booked up they took the time to squeeze my car in. Thanks to them, I was able to get back to work without losing much time.
The only accessible check out is never open, making it very difficult for husband to shop there. Usually have to go to Welland store, so normally shop at Home Hardware which is accessible.
Went to store to purchase some trailer parts and it was quick and easy, well done. Then went to get some prices on a couple of the plastic kayak's which were outside.the person at the door called for person to come from sporting goods, they never came. my receipt shows me paying for my trailer parts at 13:37 i gave up at 13:55 and left. then went to the smiths fall store and had the info in less than 2 min. Their staff was helpful.
Good clean store. Great sales.
Great place to find most thing you're looking for at reasonable prices. Isles are congested with stuff which makes it hard to navigate when you have bulky things in your arms.
Curbside pickup was easy qui k and efficient. The staff started promptly on opening and there were 3 staff members serving the vehicles that had lined up.
Nice selection, good prices and friendly people!
Great store lots of good deals
Cashiers are very friendly here but the long hair guy at paint department is somehow very arrogant and playing around with a hammer that is supposed to be used for paint can closer. In addition, he wasn't very friendly to explain my questions. He may think himself as Thor but in reality looking very dangerous. Another issue here is most store clerks in this particular CT are significantly lack of responsibility and not very friendly. They're walking around store not caring their customers. Most clerks here looking very tired and they're waiting to get relaxed for break time. Today, I went this store to buy bike seat after checking aisle number and remaining number of inventory online. But couldn't find it. There was no closeby store clerk in bike department. I had to search aisles to find one clerk to get a help. However, this person wasn't willing to help me out and very coldly said this product is out of stock. I even showed proof that this product is available. This person was a chubby old guy working around 2PM on Thursday.
But some clients walk around with their mask pulled down (eg. boots aisle) and many wearing it below their nose. No staff enforcing mask compliance.
Found everything I needed and got it all on special
Received my online order. Item is broken. How can you ship broken items? That's incredible
I had a good experience there, most of the staff spoke English.
Typical Canadian tire with great and helpful staff.
Can generally get what you need here. Friendly staff.
Amazing for walk in tires no appointment needed! Thanks guys really saved me!
Very friendly employees ????
Very friendly. and helpful Staff.
Nice store but not big enough
Upper management not the best to deal with. This store is very small. I didn't find the employees to knowledgeable when you ask them questions. Auto desk wasn't to bad to deal with when i picked up some parts from them.
For a smaller Canadian Tire they always have good stock of items and everyone is always very helpful. Much rather this location than fort Erie.
The store is paramount to what you don't want your store to be. The staff here need to retire, and they need to hire all new employees with a training program on customer service. Every single time I go through the cashiers, I'm reminded of why I shouldn't of went there. Too bad it's the only store in Port Colborne. This is small town, hick mentality at its worse. Prices are always either wrong, or not up. That's if they have the item in. Over a year ago they replied that they'd look into it and the same staff are still there. Great lip service from the top. A year after the rep sent me the reply on here, I walked in the other day and they have the exact same staff. So much for caring about their customer complaints.
Found what i was looking for.. Service was good
The person at the car repair center was very nice.
Unlike other Canadian tires, they dont let dogs inside. Went to welland Canadian tire and took both my dogs in.
Good service department
Cutb side onlu
This store is huge compared with the east end. Has everything you need and more. Like to shop here.
Horrible experience my wife wanted to use the washroom and the lady at the service counter told she had to wait. We did for 10min and we left, all she had to do was give her the key. We left and had to go to wal mart
I can't believe that the people that work in that store are not helpful at all. I'm new in the province and was told it the friendly place to live. I'm not finding that. So sad!!!
Not very helpful out of stock on flyer items not a very good store to be in
Excellent location, functioning well, despite the current plandemic of Covid 19(84). Wait times are very hit and miss despite Google's estimates, one minute you walk right in, 20 min. later theres a line of 20 outside... some wait at cash...
Once again, something I couldn't find at any other store, I found at Canadian Tire. I always forget what a great store Canadian Tire is and it has a great selection of merchandise, and great prices.
Thanks Tony for your excellent customer service , helping Arnie with the wipers. You deserve some Maple syrup for sure lol
Need better or more entry/exit to parking lot. Once there, shopping is fine.
Store is a mess, inventory doesn't match website, staff rude/useless.
Very helpful staff today to help get items off a top shelf. This location is highly recommended.
I went shopping there looking for a hard to get which they had in stock so I was happy about that
Had what I was looking for. Helpful staff.
Good customer service n good sales
Had a tire blowout on the highway. Changed tire right away. Friendly professional service. Guys in the garage seem to know their stuff And did a through job. With out trying to up sell. All over pleasant experience.
Finally my Dyson vacuum arrived. I chose one just over $300. and put it on a 24 month payment plan for a little over $12 a month. Since I have my new Canadian Tire card I drive to Canadian Tire once a week after I receive my flyer in the mail. There is always something to buy. Although Prices are consistent with products from other stores , the Specials are a great buy. I buy Christmas and birthday gifts on sale and put them in the closet till the right time.
Very good customer service and helpful staff. The employees are always there to help. Thank you.
It's your average Canadian tire .sometimes they have what you want in Stock sometimes they don't .the staff is friendly and helpful . So that's a bonus
Good sale prices
Excellant
ok
The automotive dept sales person was very helpful and pleasant, not just to me, but to every customer he served while I was there. Kudos!
Great place
For the auto service center it is what it is, which is Canadian tire. Cant rely on them to even do a simple tire job. They put my spare tire in the trunk upside down which means the tire was sticking out and not covered properly. all my personal things in the trunk were just thrown and pushed all over the place when i normally have everything neatly put away. I asked them to fix it since they put the tire in that way, Then the manager has the nerve to tell me “Well we dont touch the spare tire” for some stupid reason even though they did put it back in my trunk but just the wrong way. They eventually fixed it and it took 2 minutes and they cried about it and made it difficult for no reason. Thats just what you get when you bring your car to a Canadian tire.
Has tons of products love looking at new products.
In total I've bought more than 20,000$ worth of stuff as I recently moved and I've been happy with everything I got. Their prices are very good I've gotten things for more than 80% and I'm very satisfied with the store.
To the owner of this location: Avoid this place, the managers were really rude and aggressive, and no customer service at all. wanted to return a product which no manufacturer/certification showing on the label. asking the managers they refused to return and they don't know anything about their merchandises and blame on me that I should check the product carefully before I buy. Apparently, the people working there don't try to figure out the problem, instead push all your questions/concerns back to you and make you looks silly and point that's your fault! they just want you to spend money and walk away if there's anything happened later. This is how they doing business over there and shame on them.
Bought a screen tent. Packaging was mislabelled so I had to return it. Problem is though, No one cared that they had an entire shelf of product labelled wrong that people are sure to also have to return. Very apathetic. Then the cashier messed up my refund, making me wait over 3 days for my 100$ back, that I needed. Very unprofessional.
Great store...so many products! Very handy place to shop (on-stop-shopping). Thank you!
Computer touch screen not working or very slow, so useless for searching items in the store. Lineup for customer service was long. At least, people working there were nice and know where to find the items.
Huge selection. Variety..but hardly any staff on floor for assistance. But cashiers very friendly and quite knowledgable......
This Canadian Tire used to be great, but they have crammed so much inventory into the place it's a pain to shop there. Feels like the aisles get narrower every week.????
Nice people and wonderful service. Thanks for the great service....! I was on my road trip to Cape Breton for enjoying fall at this thanks giving long weekend. Accidentally my car's front wheel hit pothole and rim was damaged. Because of long weekend we could not find any garage to fix that. We reached store on closing time. Thanks to the Canadian tire staff who help me to find a mechanic and stand besides me. Excellent support from staff.
Great choice of stores. Beautifully renovated. I hope they survive this pandemic from hell.
Always can find what is needed
One till open with long line up. Should not be. Took teller too long to call for back up.
Its as you might expect.
Have everything a family needs and great prices.
I made an appointment for oil and tire change. I figured why not get a general check to see if everything is good with my car. After checking the car they informed me that my filters are due for a change. I decided to change the filters. When the car was ready I got a call and went to pick it up. On Friday evening when I wanted to turn on the heater because the weather was a little chilly. Out of surprise my AC was not working. No air was coming out of the vents. Bare in mind this is a 2016 car with very low mileage. When I went for my appointment my car was working perfectly and i had used the AC before the appointment. So I figured something must have happened from my appointment until now. Given I had my car parked in the garage the whole time after my appointment it was easy to know that something did not go well during my service appointment at CT Garage. I decided to wake up extremely early the next morning to go see them. I get there at 8:30 and happen to fall on the guy who took care of my appointment earlier on during the week. He was understanding until another guy who seems to be the manager comes in and say well we will check but you will have to pay if we have to fix anything. I was like that’s so ridiculous given my car AC was in perfect condition prior to you servicing it so something must have gone wrong. Then he goes on saying you could have had an issue after the service, I told him my car was parked in the garage for the past 3days. He then say oh well you car is a 2016 so take it to the dealer. We can’t do anything for you. Out of frustration I am like don’t take me as a fool. You worked on my car and you’ll take a look at what you did wrong and fix it. After threatening to kick me out of the store and telling me even if he decide to look at my car it will have to be the last thing on his list for the day he finally asked me to bring the car. Once the mechanic checks it he realized they did not install the filter well as something was blocking the sensor so the AC stopped working. If you are going to service you car there be ready for very bad customer service and know that you’ll have to go above and beyond for them to fix a problem even if they caused. Last time taking my car there.
Big store. Lots of stock. Helpful staff
It was awful. To many people in the store and stuff all over the store in the aisles. I was so uncomfortable. In this time to have people going every which way in the store and being to close to everyone. I left the store and left my things in the basket. I won't go back.
Friendly staff, smart and courteous. Thank you for prompt service.
Good service, great deals. Good location.
Really impressed with Canadian Tire. I like to buy local and Canadian. They always have great deals at Christmas. I also like how they have different things that you don't expect them to have and at reasonable prices.
Good people to deal with.
I always go 2Canadian Tire 4a quick pickup DIY jobs.
Not a pleasant exp. Was looking for tire storage, and the staff insisted that I carry all 4 tires(with hub on it!) all the way from lot to counter so he can see the "size and brand" of them, and refused to offer help(at first). Think about it... one man has to carry all four tires by himself to store so he can pay for the service...I used to store my tire in its Toronto branch, which I had a relatively positive impression of. Maybe things are different in here.
Big store with lots more
Since renovation its hard to find everything but i think it is much better..
The absolute WORST canadian tire in all of niagara. Stay away at all costs. Every time I call to check stock nobody answers and mailboxes are full for every extenston offered. What a joke!! Not any easier to check stock at the store because it is impossible get help! the auto parts guys can barely work the computer lookup and the paint desk is always empty! I am ashamed to have this as my local store.
I found some of the staff to be quite helpful yesterday at almost closing time. Appreciated.
Sometimes it's good and then Sometimes it's not that good. Evens out
Nice workers
could not get any help. was looking for 3 bikes and they had no idea where they are. they didnt both looking so i spent over 700$ at smithsfalls they lined up to help us there
Went to the store on May 27th. Seems like everybody forgot about social distancing. The store was overflowing with customers, felt like a sardine can and the poor employees were rude and dismissive which I can understand as there was way too much people in there bumping into each other not respecting personal space and social distancing. Really dissapointed as Canadian Tire stores usually have a great experience. Will never step in this store again.
Thanks to Tony for helping me out with my windshield wipers. He was friendly and courteous and even had a treat for my dog. Great service
Im a busy mom of 3 and I was worried I wasn’t going to have time to wait in the line before I pick my kids up from soccer. Luckily the service at Canadian tire is absolutely subpar. It was very quick and effective. The staff there is a very lovely and helped me with everything I was looking for. This is definitely the best Canadian tire and will definitely continue shopping here.
Great place to shop they always have good specials
Very helpful staff...knew exactly where to look. Good prices...
The staff in the Tire Dept. helped me with a wheelbarrow wheel. I wasn't sure if it could be fixed but thanks to their expertise it only took 5 minutes. Excellent work! Thank you!!
Canadian tire was in and out with all I was looking for
Helpful workers. Easily found employees should you have any questions.
I bought a kerosene heater on my "credit card" as I wasn't sure that it would be what I needed. Took the heater home did some minor assembly and tried it. I did not like the smell of it burning and it gave me a headache. Took it back and because it was used they would not give me a refund to my credit card and gave me a Canadian Tire money card for $230. valid for one year. What happens if I don't spend it within the one year....well they keep my money...And I still owe my credit card for the purchase but the money is not available. I will certainly be looking elsewhere to purchase any larger priced items.
I recently had one of my tires blow out on the highway and it was the last season I could use the tires so I bought a new set. I was in a tough situation because no one was able to install them for me and I needed my car for an interview the next day, I was greeted at the auto center by Shannon, he managed to get me in and get my tires installed. Great service, I have zero complaints.
Its Canadian tire what can you expect .
It was such an awful experience changing the wheels in this Garage! Very unprofessionally they broke one of the stud wheel and told us it was not our mistake ! While this occurred during changing the wheels by them and the wheel was correct at first! Never come back to This place ! And do not recommend to anyone !!!! Awful customer service as well!
Came here for an item on sale as per their website. Price in the isle was different so I checked at a price check station. Got to the cash and it was a completely different price. Cashier called for assistance. 15 minutes later still no assistance, I left.
Love this place, carrys everything you need or want for any season. Very reasonable price on most things. We shop there quite often
This place is just non sense and i feel they are racist because i don't speak french.... TERRIBLE CUSTOMER SERVICE... AVOID!!!
Canadian Tire is my favorite gas station we get points when putting gas love it
Best deals found!
Nice service
Very nice store Complete stock Very important Discount
Always lots of stuff and usually have what I need.
The store has good potential, it has lot of good stuff on the shelves... but dude! The stuff who works there! Has no clue about their stock. While I was waiting for the guy to find the special paint, I just heard how he was trying to "help" another customer... just make no cense, the guy left without buying.. when he was trying to "help" me, the only thing I had in my mind that he is a moron. And forget to go see their mechanics- most incompetent slobs I ever saw....
9 times out of ten my bmo cards don't work in their terminals... What's the deal!? Anyone else has that issue?
Nice employees, anything you need is here.
Ridiculous lineup at the cash for a pandemic. I left because I expected to have to wait at least 30 minutes before paying and leaving this overwhelming mob of people!
Nice store, has everything. Bit pricey.
Very friendly
Even before covid, I appreciated having personal space in a store. I don't like having someone so close behind me, its not as if he will get through the line quicker.! Today I am thanking the canadian tire cashier who asked the man in line behind me to move back onto the red circle on the floor. I didnt realize how close he was until the cashier asked if we were together. Thank you for taking charge of the situation. I appreciate your professionalism and respect for me as your customer.
Fast and friendly lady in the outdoor rec. department
Not very helpful asked several attendants for help not there department only one lady who new me helped was not her department either
Great service, clean, staff with hand sanitizer at the entrance. Helpful warehouse staff. Altogether a good example of how to operate during a pandemic. Thanks
Did not have what I needed out till end of month 5 stars becouse the staff there are always helpful and polite.
Can find many household items at reasonable prices. As well as home decorating materials.
Good store
Good service and the prices are fair and their is almost everything you need here to get a job done great work.
Friendly staff
The store could benefit from a bit of a redesign. Items are a bit scattered around the store so it's often difficult to find what you're looking for.
John Mohr is amazing!! Great customer service from Canadian Tire Port Colborne! My order came in early and John brought it to my home right away! Otherwise, I would have to wait for quite a while. My order was an oversized item! Thank you for putting customers first and for really going above and beyond!
Awesome staff
Forget about trying to do a price match the other product has to be identical to the low price one for them to do a price match
I went in to purchase something on sale and as always they didn't have it and didn't know when would arrive. Hard to find staff to help find things . Just not a place I go often. Wouldn't recommend it to anyone
Dont ever buy tires at Canadian tire they will rip you OFF on the balancing big time something in the neighborhood of $30 bucks a tire so theres another $120 bucks for you retired guys and ladies to pay. Go to the reserve to buy you'll save $400 GUARANTEED no tax no environmental fees another rip off
The worst customer service in laval. So so so slow and only 1 person for so many people.
Canadian tire is a good store.they have good product
Very helpful staff
Always very good service
Super worth you a harsh have all times
Checked car in at 12H40 on 05/07/19. I was told it was going to be around an hour. I waited around 5 hours in total. This is extremely unprofessional. They seriously lack respect for their customers personal time. I asked on 4 different occasions if my car was ready, they said it was the next to go in the shop, but as time went on many cars passed ahead of mine. After waiting 5 hours I was finally asked to come to the front to pay. I explained my anger about the waiting time. he told me that he had asked his colleague to tell me that they had to go get a special filter, but because he had to go on lunch break, it probably had not been well explained, so the message never got to me. I was imposed the full balance of the oil change even after spending my day waiting on them. Please take your money elsewhere! After waiting for so long, giving my hard earned money to this place really left me with a sour taste in my mouth. Take your car elsewhere folks!
Always find what I need here. Usually ample stock of advertised sale items.
Good deals today for some gifts
Local store very nice nothing bad to say bout it
Hubby has to drag me out or I would look at everything in there,spend all we have on stuff for projects
Covid protocols well established. Friendly and helpful staff.
Very curtious and always willing to help
Not enough cashiers. They wait for lineup to get long before adding more.
I take my car there for regular maintenance and they're the most honest place in town, that never tries to sell you any more than what you actually need. I trust them. Go their first whenever I can.
It would be nice if a business had staff that knew basic english
Trailer Tire ! Really bad experience and LOTS of time waisted and still not settled
Hi I rate it a five too.
Good svc. Bath rm in both store & gas bar
Put my summer tires on at the garage, they did a good job, the only problem was I gave them the car at 11am and they only started on it at 5pm. Advice to management, allow appointments for tire changes not first come first served, it does not make sense to have me without my car from 11am to 5pm when you will only work on it from 5pm-6pm!
Very helpful staff
My windshield wiper broke off in middle of snow storm today in Perth. Pulled into CTC and the service gentleman at desk found one and it was put on my car by young lad in service all within 20 minutes. Thank you very much. Excellent, fast, efficient, friendly service. Made my day.
Good place to get lots of home needs
The Canadian tire in Perth are great. First time doing curbside pickup got my order fast. Thank you going to have bbq dinner tonight!!
Great i finally found a small rice cooker. Perfect!
Have never had such poor service in any establishment before. If I could give a zero review I would. Waited 1/2 hour to receive help after tracing back to the cashier 3-4 times. Ridiculous. Then told to walk to other end of store to ask for help with iPhone usb connector. In automotive!!!!! Then lady from there comes to try help & she has no knowledge of iPhones. OMG !!!!! Stay out of Port Colborne store people!!!!!! In the end told to go to a 711 store !!!!! Get it together Port Colborne !!!!!!
Good bunch
Canadian Tire to my husband is like Walmart to me. Nice place to look around and see what's new but don't feel bad if I leave with nothing
Ok
This Cdn Tire in Port Hawksbury was the only one around that had the food dehydrator that was on sale. It showed online the store had 5 so I hopped in the car and drove an hour to get there. There were none on the shelf so I asked and the woman looked it up and said she would get me one from the stock room. While I waited for her to return I was asked 3 times by different staff members if I needed help with something. I have never been in a Cdn Tire with such attentive staff members. Well done!!
Can’t say enough about our local CT store. We recently purchased a travel trailer and CT was a favourite stop for supplies.
Poorly run, since this covid , keeping minimal tellers open,check out lines backing up in store all the way to the paint section causing impossible distancing logistics, for the cost of 1 or two extra tellers, there would be no line ups and you rould move more people through there. Switching to Amazon until they get there stuff together
Love this store
Good covid response staff helpful
Canadian Tire in Ports manager is absolutely fantastic and us super helpful, awesome guy!
Very busy Canadian Tire. Great variety and helpful staff (although many only speak French). Near Downtown Montreal and close to other major stores.
So nice to be back in the store after all these months.
Very good
Store is easy to navigate, and service is fast and friendly.
Good what wanted and as good internet for Canadian tire you can now before you if it stock and in placement
Cool stuff in there
Older staff have no customer service skills, bad attitude, unfriendly. When asked what asile product in they point. Store pitfully understaffed, Welland staff very friendly , always ask if they can help, will actually walk you to the shelve product located on. Port store needs a management and staff change though i will give younger staff credit they seem willing.
Canadian quality
The store was refreshed to make better use of the former mall space they inherited. But it still feels old. There are a lot of "old timer" staff there, particularly in the automotive/parts departments, some of which have huge chips on their shoulders and can be exceptionally rude. The front cashier staff are pleasant to deal with. The new layout of the store doesn't make a lot of sense sometimes; they even changed it again recently.
Nice friendly people found everything I was looking for
This chain, for me, has lost a lot of its luster over the past decades. Too much stuff everywhere, no one to help you...
Always a good place to start shopping
Great store
Just fine
Great place to find just about anything you could possibly need and get your oil changed. Just love this store and the staff is always super friendly and happy to help you.
Small town store but they have it all
Warning!!! Do not shop here it’s worth the drive to Welland! Staff is poorly trained. Manager doesn’t care which leaves me to believe the owner doesn’t care either. How poorly run can a store be before Canadian Tire corporate pulls his franchise. They lie to you and then give u a1800 number, you call that service!
Did not have the foam piece to quiet the wipers. did have the liquid to fix a slow leak.
This store has very very bad customer service. The store manager Dawn doesn't even care about complaints about poor service. The sales people have no customer training at all. They should know the layout of the store and aisle numbers!! But Mrs Manager is awfull: didn't want to extend some specials that expired 4 days ago! St.Catharines and Welland store did it!! She told me she has to make money not to satisfy customers. She is lucky that in Port Colborne Canadian Tire has no competitors so people have no choice but to shop at her store. I hope that somebody from the main office will see my post and address the issues of luck of basic training to majority of people working at that store.
My perception: it is expensive when compare with similar companies.
Great deal.on a squeegee
I like the fact that when you call its not an automated service. Its a real person who directs your call to the right department.
Great service. If they don't have what you need, they will order. They call when your raincheck comes in.
Staff are incompetent are rude.
Best prices for dog, cat and bird food and toys. Good selection and prices on all tools, paints and general things for the household. And points add up fast for free stuff.
The worst customer service ever...specially the lady who finalised the online order is the worst one..Did the purchase online of micheline Xice Xi3 tire on Sept 8, 2020.. it shows they have in stock in the store during my purchase but couple of hours later they called me and I was told that specific tire got discontinued so I have to cancel my order..when I asked the lady not to cancel my order and give me some time to verify she got very frustrated instead of helping me out for other option she kept repeating to cancel my order..I had to go through a long argument with her, just to keep my order active..after I hanged up with her, I found out it was available in another canadian tire store...so basically she was lying about the fact that none of the canadian tire have that specific tire..also, when I checked the canadian tire website, it still shows that specific tire on promotion....so basically they are misleading customers by false advertising of that product as well providing a bad customer service!!!!
Typical store with nothing special.
Very helpful
Terrible service went in to purchase a few items for our new condo could not purchase anything no one around to help staff were talking to each other not helping customers I guess I will have to go to Home Depot to get what I need
This is a very small store. The store mamanger is rude. I went In to reddem the warranty on a battery. The manager argued with me about the warranty for my battery. After it was settled I I received a free replacement battery. The mamanger never apologized for the misunderstanding. He just walked off and allowed his staff to finish the process. Not very professional.
The shopping world has changed. Lineups outside and hand washing is mandatory. Arrows in the store to indicate rite of passage. Oh how I miss 2019.
Good place for all your car needs
the new self serve cashes are awesome
Prompt and friendly service at this location. Returns are a breeze.
The best department is liquidation, find there great treasures, waiting to get home !!!
Some one named tom in hardware was so helpful and professional in assisting my shopping experience that I cant wait to go back
I know it's a small town here in port but how can you possibly close this early at 6pm? I didnt even have enough time to get off work from my 9-5 job and make it there.
Great service
Good sales
THIS STORE WILL RIP YOU OFF - NEVER GET WORK DONE TO YOUR CAR HERE ! ESPECIALLY FROM THE FAT KID WITH THE RED TRUCK!
Everything I was looking for was in stock but I found the new arrangement for the checkout a bit of a mess as it intersects with shoppers in the aisle. Please go back to the previous set up.
????
Has everything! And the staff are incredibly friendly!
Thank you to Tom! He was the absolute best. I had 3 large purchases and he helped me not only track down the items but hauled each individual box to my car and loaded them. My best experience shopping at a Canadian Tire. Thanks Tom you're a gem!
In and out excellent service
(1) I bought a remote starter for my car at this place. The person at the garage desk assured me that it will work with my car. Based on his words, I did not keep the receipt. After a while, for the installation, I passed by another garage since they cost were very lower (Lebeau) (150$ vs. 30$). The technician told me the remote is not actually compatible with my car. I turned back to Canadian Tire to return it. I did not have the receipt but I provided the card number from which I had made the payment. They could not find the payment in their system! I have nothing to do with the remote (still have it). Some times you are unarmed but a little bit of trust could resolve the thing; Remote was untouched. (2) Did a tire change. They installed three new tires. The one in front-right could not hold the pressure. They fixed it (they did not charge me since it was installation error). After a while the other one in front the same issue. I brought the car to them, were supposed to fix it. It still has the problem. I also recognized the person had put 37 psi pressure in the back tires! It should be 32 for my car. That is just crazy! I have passed 3 times, they installed new tires and it is not still working. (3) I bought some pots, recently. I understood the cashier had charged me 4 times., while I had bought two of them. I have still the receipt for this, but I am not sure if I can turn back my money. I guess they will say, you bought four, except they have camera recordings for that day (24 August, 20:34 pm).
Terrible. I have a medical exemption not to wear the mask and the employees including the manager treated us very poorly and rude, and this is called medical discrimination which is wrong. The owner needs to train his employees properly with discrimination training if needs to. Will never shop there again who will deny the service because of my health issue. If anyone has any health problems, DO NOT shop there, they don’t care about your health.
Disappointed that they didn't have the product advertised online and quantity confirmed online. Was hard to find a clerk to assist and once I did, the poor guy had no idea what was where. He said he was new, was honest about not knowing and tried to help find the products in other aisles, which were never located.
3 pack of propane, $20, and clean washroom.
Lots of everything, but it can be hard to find stuff that can be advertised, but did it in the store you are in. It can be hard to find staff for help. Some products are of very low quality and especial the super sales items.
Go see Tony he's the best in port
Helpful staff nice store
Staff was and is very personable. This day and age it's great to have pleasant and kind people attend to you. Customer service is always exceptional. Store is clean and well stocked
Good parking lot newly paved the store has good selection but could be expanded it has extended hours which are convenient for Sunday shopping and evening shopping when you have emergencies
Avoid the service and the store like the plague. Employees tell you to buy an item and that if there are issues that we can return item. We return the item, little girl as an employee speaks to you as if you’re some kind of nuisance. Wonders why people get frustrated after being disrespected. I really hoped to resolve a simple matter, instead walked out with an item that is completely useless and frustrating customer service. If there is one store I hope closes down, it’s definitely this one. Lying about your products, stating that all items are sealed when sold when we bought the item it had crooked staples from the return department. Justifying their policy that items need to be closed and not opened. How can you justify your policy if you yourself sell returned items ? Definitely won’t be seeing my money again. Enjoy the 20$!
Excellent service for cars & knowledgeable staff
Lockdown....unable to see & pick out items.
No lineup. Products in stock. Helpful staff. Not a long wait to check out.
Great location and staff ! Usually I come here to pay my CT MasterCard
The experience was great the staff were helpful and curious. They were grea
I've been calling for a couple of days now to see if my online order is ready, no answer and today was intentionally hung up on. They promise 24 to 48 hour service, it's been 5 days now. Not impressed at all!
Very happy time greeted by Tom and found what I needed.
PEI Travellers were very pleased with the pleasant, exceedingly efficient and timely service provided by automotive staff for repairs to 2010 Toyota alternator. The car broke down in Baddeck and had to be trucked to your shop for repairs. …
It's Canadian tire always good ????????
Welland store always a pleasure.
It was easy to find what I needed. Very friendly people and fast.
Quick service without the need to have appointment.
Unfortunately I'll probably never return. The port Colborne store refused to help me because I didn't have internet and could not properly navigate the online shopping experience... I simply needed a few jugs of motor oil and was actually talked down too by the customer service rep on the phone. I have not had an experience that made me this irritated in a very long time. I was told If I wanted to purchhase thier products, I would have to go to someone's house (during a stay at home order no less) and use thier internet to place my order... I would also have to wait 5 hours to pick up my order... Which was 3 jugs of oil... I went elsewhere and was greeted with a smile and actually got the same product at a cheaper price and they were miles above in customer service quality. I was forced to take my business elsewhere and moving forward I'll just choose to take it elsewhere. Amazing response from the corporate team below.
Professional service
The staff is very arrogant, AND, when buying 700$ brand new michelin tire, i showed a picture of my sunmer week for size comparison, and the arrogant employee managed to give me a R16 instead of R17 lime what was clearly written on my tire
Great experience at Woodstock's Canadian Tire, as always!!
Store is filled with junk and they put things on sale and really only have one or two items of that stock for sale.
Great service
I was not satisfied with the service of garage, they broke one of the stud wheel on one tire and did not take the responsibility of their unprofessional work ! Never recommend this garage and never come back to Canadien tire for changing the tires!
Tired of arrows not followed
Great place to shop
Great store, what I wanted was not in stock but found something else in same isle to use.
St eustache Canadian Tire our favorite!! Great customer service and very helpful staff.
Has lots of toys and merchandise for Xmas.
staff very helpful!
They're somehow willing to take your money for online orders, but it's been more than 2 days for a simple roll of tape and you can't get someone on the phone at the store or the customer support line to even cancel the order. called at least 20 times to both places to no avail.
Beautifully set up for Christmas shopping
Not too crowded yesterday around 4:30 pm.
Lacking tool selection.
Lots of products. Nice service
Scam. Dont go there. Took my car there because it broke down. They tightened one fitting in the radiator and charged me 600.00
Great fast service!
They have products great service
Nice place for getting all for the car and even for the house. Des très bonnes promotions
They had what we needed. No lines for cash.
Great staff
Just a word of warning, if you buy a generator make sure to open it up and inspect it fully in the store before leaving. I bought a generator and had to return it and when I brought it back they said it had gas and oil in it. Something slipped through the cracks and you don't want it to be on your pocketbook. They handled the situation well but that might not be the same case for everyone and you will be left holding a generator that you don't want or can't use if they smell gas or oil. So check it in the store before you leave, that way you can be assured that it was not a used or returned item which this one clearly was. Which means I also bought a used product at full price.
Didnt go in, just gor gas. Good price
Best little spot in town for picking up what you need for the house or vehicle
Boxing Day early am. Car was overheating. Garage not open; however, young man in auto parts ( forgot name of tall individual ) listened patiently to my problem, and after much discussion provided some valuable advice/auto products for a probable quick fix. Done & made it back to Windsor after the holidays without a worry. Thanks again.
Great service. Had something go wrong with my truck late on a Saturday and Andrew fixed me up in no time. Lady at the counter was great too. Thank you.
Clean well organized with fair pricing.
Great Canadian Tire
Canadian Tire in Smiths is is a joke..half star just because of the nice people who work there..long story but I'll never set foot in that store again..Perth and Carlton Place have the products you want more often then that hole of a store does..you decide.
Good spot for hardware, tools, kitchenware, household and sporting goods. Their specials are outstanding...
Went into town for a simple oring. The plumbing section was completely gone. I guess they had new products coming in. I asked if someone could locate me one or if they had any orings in the automotive dept but the person had no idea. I went to automotive and the counter person said he had no idea, he was new. He hadn't worked there long. Just seems like nobody really wants to help. No empathy, I was trying to fix a plumbing issue and the best answer I got was come back Tuesday or Wednesday. Had to drive to welland.
Always find items at good prices
Great service
A few decent specials this week made it worth the trip. Can't go wrong with a food processor for 35 bucks.
Atleast 18 customer in line with only 2 cashiers...
I wouldn't even give a star if it was possible. Avoid this place as much as you can, the staff is unprofessional, disrespectful and rude. I've been going to this garage for more than 6 years and to do all my car service maintenance. However my loyalty was rewarded my rudeness and disrespect. I sent my car for repair and they changed some parts that was not needed and of course I could still hear the noise, reason why I sent my car to the garage in the first place. I went to let them know the problem still persist and the guy wanted to charge me for "inspection" which I disagreed, he became right on the spot unprofessional and disrespectful, asking me to leave and come back another time. IN SHORT AVOID THIS PLACE !!!
There was a wait to enter the store, but it seemed to move quickly. Staff were helpful and short lines at the cash.
The best Canadian tire I've been they were the first store I've seen that had alot of hunting stuff from crossbows to rifles and everything else really impressed
Went to the store today at 5:55 pm and the doors were locked and staff talking at the front of the store. The sigh on the door they were open to 6pm and the website said 9pm. Terrible customer service I guess the staff wanted to get out in a hurry.
Easy to locate what you need. Bought the best sleeping bag ever!
Woman in paint dept. Very polite,knows her job!
Again today I called this store to check and see if a product on sale is in stock. Again today I was told they had 2 and I advised we’d be there in 30 minutes. AGAIN today they had none and have had none since yesterday!! This has happened to us 3 times now! It seems the idiot they hired to answer the phone doesn’t know how to check inventory. So gd angry!!
Stopped in today for a curbside p/u of new wiper blades, within a couple of short minutes I was buying a new battery, (mine died in the parking lot before entering the store). In the span of just one half hour, my vehicle was boosted, taken inside, battery replaced and wipers installed and I was on my way, that's great service!
They need to open more cashes, otherwise not so bad, beware store has been completely reversed somebody was board.
Terribly set up store.
Not only was the staff who I dealt with awesome!! He spoke to me in English as I spoke to him in English!! Very impressed. I will be back there again ????
Very good. Lots of items, auto garage also there.
Great store. Lots of choices and clean. People know the store well.
Worst Canadian tire store anywhere
Great place to pick up car supplies, small appliances, cookware, leaf bags, etc...
Great staff! Always ready to help and very knowledgeable..
Love canadian tire. Always walk away happy coming here.
Friendly staff!
It was ok except for having 1 cash open .. we were 7 in a line up and only one register open
will breaks part of your car then have the audacity to charge you for it. once you manage to get it fix at no charge. you see that the replacement part is different than the one before
Pretty good deals
Couldn't find what I was looking for and couldn't find anyone to help me.
Worst customer service rude employees. They would benefit from some customer service training.never again will I shop here way to many other choices. Stop using COVID as your excuse for poor service.
Very pleased with the help from the automotive desk. Nice new guy from Saskatchewan also informed us of the new owners and the new changes being made. That awesome news this store needs help.
The spring and summer gardening tools are almost out. You can find them easily as you enter in. The kid's pools are not out yet. In general, everything is accessible. Getting in and out is easy as an pie.
Great service great people
Found the item I went to buy, amazing staff
By far the worst customer service at any Canadian Tire store ,Do to work I travel throughout Niagara and beyond, this store is so bad that if I'm in Port Colborne I will drive to the welland store! I'm not one to write a review, but this place is so bad!
Staff usually always friendly and helpful. Female staff Tracey always a go too.
If I could give 0 stars I would the employees here are rude and ignorant. I ordered online they took my money didn't give me the product and then tried to make me pay again. I called head office and they HUNG UP ON ME
Found what I wanted and fast to pay and go. No lineup at the cash. This store is easy to access, near highways!
Love this store and all its staff. Always someone around to give a hand.
Best staff around for great service.
The Perth Canadian Tire Store has the best Automobile Care Centre in this Region. The staff comprised of five or six knowledgeable and hepful mechanics and others are worth their weight in Gold.
I was not pleased with how a warranty for my battery was handled. To say that the person who looked after warranties was not in the store after I had removed my battery from my truck is not acceptable. My option was to wait there for close to an hour. What do you think?
They squeezed me in in short notice to fix a broken wheel stud. Service was prompt and thorough.
Phone talking kids. Older help was great. Quick work.
I like this Canadian Tire, and the young lady at the check out was fantastic!
I shop at this location a lot out of convenience but I have to say it is my last choice for CT locations. The store needs upgrades. I use a regular stroller and I cannot fit through the cashout lines, it is one thing for a stroller not to fit but how would a wheelchair go through? It is 2018 I feel like accessibility should be there for all customers.
Good canadian tire store Staff very helpful
Small Canadian Tire located I Port Colborne. Due to size does not have all the items carried in the larger stores.. However for the most needed items its a go to spot.
If I could give it no stars I would. The place is always a mess and sometimes it seems like nobody works there accept for checkout. The worst CT store I have ever been in.
Last night, I called the store to see if they had a saw I was looking for. The young man in hardware (tall, long brown hair) answered promptly and left me on hold quickly while he found the saw. I came by later and he retrieved it for me immediately. Extremely competent and polite staff at this location
They always have everything I'm looking for for great prices!
the store has a lot of tools, but what disappointed me A LOT is that I asked for fluid for my manual transmission and the employee gave me the one for automatic. I asked to confirm the fluid was appropriate for my manual and she said yes, that we could go check, when we checked, she showed me her screen, pointing to the automatic, but I then showed her the other line where it mentioned the oil for manual. Had I not triple checked, I would have put automatic transmission fluid in my manual transmission and it would've caused great damage... Edit:I called the number you asked me, but the employee simply said I could restate my complaint which I won't do because it's already here...
They don't have any thing
Guy at fishing/hunting counter was very helpful he took the time to really help. thanks
A great place to shop
2 cashiers on duty with lines 10 deep. Lots of workers standing around chatting with each other.
They store the fertilizer right by the entrance in a small enclosed space. Toxic and unpleasant! But if you can survive that then the store is otherwise quite average.
My air mattress broke while we were camping, came to this location to replace it. Very polite staff member asked if we needed help and then showed us, not pointed, where we could find everything we needed. I would hire him in a minute!
Its nice but like all Canadian tires reputations, you have to try and track down staff to get help
Stock is routinely sketchy, and the checkouts are rarely adequately staffed. Really wish we had a better CT in Port.
Good people
Went there to return a kayak. It took them 20 mins. 4 employees were around doing nothing and then the clerk passed ppl who weren’t waiting in line. Worst customer service
I like the selection of patio stuff. And gardening tools. Not crazy about the plants
Wow what a great place has just about everything you need to try to fix something. Also I found very helpful staff along with a very friendly atmosphere. I had to go in for a few things on my list and ended up leaving with a couple of other great deals as well. They offer many services here all you have to do is go on their website or pop in and find out if it's something you need today. The store is also wheelchair accessible along with the parking being wheelchair accessible and no charge for parking.
Excellent
They sucked We will never go back there. They were arrogant and customer service is non existent.
Friendly staff.
Helpful staff a quick in and out
Horrible customer service and worse return policies . I asked to speak to manager because I wanted to return a detective 300$ coffee machine but I wanted a store credit .I was told I can only exchange for the same model or get a store credit which I have to use the same day, on the spot. I didn't want the same model because it seems to be a common defect and I didn't want to spend much time in the store shopping around because of the current situation(covid) I just wanted a store credit which I could use at a later time. I spent over an hour on the phone getting transferred from one rude employee to the next. I was told the manager is busy, he can't talk and then he later changed it to the manager isn't here. I got the complete run around and waited over an hour with no one who was willing to help. I am cancelling my canadian tire credit card and will never step foot in a CT store or gas station again. When I said that Walmart and other stores let us return products without problem the said then go to walmart . Great attitude and that's exactly what I will do.
Good store nice staff
On a road trip with a nail in our tire they gave us an appointment no problem and fixed us up pretty quickly. The guy working the counter was super super friendly, very nice guy. Just plain old great service!