We were looking forward to a great day on the course at Bootleg gap as we had just golfed trickle creek the previous day and it was outstanding.
Unfortunately, we walked in to a mix-up on tee times (after checking our requests once we finished I could see that the tee time was changed for some reason but we were not informed) Our tee time was originally at 9:30 (booked two weeks prior) and at that time, was indicated that our requested time "9:30" was no problem.
When we arrived at 8:45 in time to get changed into our shoes..hit the driving range and get a coffee, We were (quite rudely) told "Oh there you are we were just getting ready to put the entire 20+ person group on because you almost missed your tee time. You have to go now or you won't be able to golf today". We told them there must be some sort of mix-up as we arrived in plenty of time, but it was stated simply "no this is your team time, if you want it get out there".
Anyway, mix-ups happen so i assumed we had made a mistake, but then we checked the notes sent to our group *immediately after booking on the phone with them and definitely confirmed 9:30* My guess is they had a large group want to book and forgot to tell us.
My problem is that we were not given enough time to get ready so our 4th player decided to "go along for the ride instead of golfing because he dint have time to change"..crappy start to the day. Then we get out to the first tee..rush thinking we are so late while the party waiting behind us of a few dozen golfers glared at us for "being late" and PROMPTLY got delayed by the pup in front of us on tee2. We then proceeded to golf a 5 hour game while we waited for 5-10 minutes at every hole (not from the group in front of us, but from the group in front of them..the marshal came around on hole 12 after the group in front of us CALLED to complain but it never sped up.
Anyway..night and day from the Trickle creek experience the day before. My game sucked, but thats not why i gave it 2 stars. I give it two stars because the greens were in great shape, beautiful scenery etc.. But the staff were SO indifferent about the problems encountered and so self absorbed in believing that they couldn't have possibly changed the schedule or made a mistake, that I will never golf here again. There are 6+ courses in the immediate area that I am sure would be happy to take the business.
Bootleg gap employees. I tried to talk about the experience with you, but you didn't care at the end of our golf game. You simply said (yeah its a little slower today after saying "oh yeah, you are the guys that were late this morning". I don't care who is right or wrong at that point, but the attitude was dripping with resentment. If you dislike your job, get another one!
Perhaps confirmation of tee times via text or email could avoid the problem in the future because it is simply a he said/she said issue now. I don't have proof that my 9:30 time was right, but I feel strongly our tee time was changed without informing us after the fact for the large group golfing that morning. It ruined a great (weather) day and a good looking course forever.