Reviews of Canada Post Depot (Bank)

Elby Raju

This facility is mainly a distribution centre, hence there is no full public service, but they still accept mails to be sent, if its already having a stamp, or prepaid label. They don't sell stamps or deal with cash. Open monday to friday 8 to 4. Public entrance is at the back of the building, go around by the right side of the building.

Miljana Miocinovic

I sent medications to my mom in Serbia on May 12th. 2021. now is June 22nd and still hasnt arrived. I did not have option for tracking number as women who worked there never gave me a option, just this one for 70$ via airplane. Her co-worker claimed that they always have tracking number option for packages but its bit higher cost which I didnt have any problem to pay for it. Such rude costumer service. On the end she gave me phone number to call to speak to someone regarding this issue and when I called its just options to track your number - fake phone number. When I asked for refund of whatever is worth of that packages she said to me that i can get only refund of $68.70 how much I paid for shipping. And again, I never been told that I can pay for any isurance. Next time I will think 10 times before sending anything trough Canada Post. If i bought ticket to bring package to my mom I will come in 2 days and it would be probably less stress then this. So dissapointed. They have only one job and they are not even capable to do it.

Mathieu Madore

Would be lower if it could be. Dropped packages off 5 days ago and they have yet to be scanned in. 230pm that afternoon and nothing. While every other canada post in other cities are doing their jobs and are open working hard to deal with high volumes, they can’t even scan in packages

Kiran Johal

Been having mail problems dating back to 2014

Craig Bremner

Sketchy instructions on where to enter as the public. Facility is not set up to be helpful to the public. Staff was helpful.

Justin Gilmour

I've ordered many things that use this canada post as the last possible section and it is always canada post that delays or loses my items.

Mary Babyn-Baena

Very poor customer service!!!! Our community mailbox was damaged over a week ago. They provided us with a letter and a phone number to call to make alternative arrangements for mail pick-up. I have phoned this number and left messages 2x a day all week and not one of the calls was returned. Couldn't even reach a supervisor! For a Federal agency this is disturbing!!! Even a 1 star rating is too much! During Covid, I have come to appreciate the service of the Canada Post employees. Thank you - you really have delivered! Keep safe and strong.

Karrie Dolloway

It's my job