Reviews of CIBC Branch with ATM (Bank)

Craig H

I have banked here since 1996 and I have always found the staff to be friendly as well as knowledgeable. All my questions have been answered to my full satisfaction and I have received a lot of helpful suggestions and good advice over the years. Like most Canadian banks, they make way too much money off of us, but at the local branch level, I can only say good things about my experiences with the staff over the years. Banking has changed so much over time, but you can still get face to face assistance when you want it.

Jay B

I wanted to book and appointment with Shikha simply to open a chequing account. I phoned twice and left a message and was ignored both times. I guess CIBC doesn't want my business.

Anna Radzimirska

excellent community branch

Geoff Kennedy

Can't find if it is open on B C. Day. Says "hours may differ" leaving the reader to assume it is open but with possibly different hours. Don't say what the hours would be though and u can't even be sure they are open. They should take a page from the Lakeview Credit Union.

Travis dark Abraham Codex,667

This place is terrible, I don’t know why people banking with this such a garbage building.

Kristen Javallas

Just had the financial manager yell at me over the phone. Absolutely terrible business conduct. Extremely disappointed with the lack of customer service and tact. I will absolutely not be doing business with CIBC again.

Donald Marcellus

If google let me, I'd give this branch zero stars. I dealt with a very rude teller. I asked to see the manager, and she indicated she was the manager, implying there was no-one above her to complain to. This turned out to be a lie; she was the Assistant Manager. I asked for contact information for someone above her with whom I could discuss the poor service she had provided. She gave me her own business card, pretending it was the card of her supervisor...obviously hoping to intercept my complaint and sweep it under the rug! Pretty sneaky behaviour for someone who handles money all day long. I finally was able to get the business card for the real manager. Called him, wrote him, heard back from him next day. He was very polite and apologetic...said he would coach her better and that she claims there was a miscommunication between she and I, and that she had not intentionally misled me. Steer clear of any bank that employs an Assistant Manager who is so comfortable being dishonest.

Caterina Smith

Horrible customer service at this branch. No consistent staff. Closed random days when they’re supposed to be open. Just horrible!

Angela Ray

If I could, i would give this branch a zero. Rude, snotty tellers when I finally was acknowledged.

Darryl Schroeder

The phone is literally never answered no matter the amount called. If you need anything done go in person or you won’t even speak to a real person

Amir Nanji

D

Alan C

I have been dealing with this branch for over ten years and the customer service is always the same.In one word it is OUTSTANDING.

Kadoo H

Great group of people, always smiling and very helpful. If some clients take a long time at the tellers and a line-up builds, other staff when available, will come out of their offices to help you so you don't have to wait as long.

ford tough

Poor customer service. Have an existing mortgage with them and sent emails to the manager when I was looking to purchase a second property complete with financials and she couldn’t be bothered to get back to me. Made several attempts to no avail. Luckily was approved elsewhere. Will not be renewing with CIBC as they do not deserve my business. Have heard similar stories from others in Digby area

ian Wright

Nice clean bank.

Daniel Soukoreff

As a regular customer for business and personal banking matters, I have found their service outstanding. Others employees come up to help if there is a long line. Their friendliness makes up feel like family. I made a blunder which I knew would be hard to reverse the other day and they spent 30 mins on correcting it with no charge. The financial advise too has been good. They are a good crew. Daniel

Night Shade12

Been there plenty of times. Been with CIBC for over 10 years. The financial advisor there Vijay is amazing and helped me alot. I recommend going to CIBC and talked to Vijay for financial advice.

Cory C

They do not answer their phones at all. impossible to get a hold of if your not in person

Trevor Sadlier

I have tried calling and they never answer or give me a call back when I leave messages.

Chad Friesen

Paid out and Closed my account with cibc due to them being unwilling to help me with a financial matter. When I closed my account, I told cibc that I would be switching to scotiabank because they really wanted to help me and did help me. Cibc then remarked my account as derogatory and has ruined my credit score seven for years. Needless to say they are a horrible bank