Reviews of Banque Scotia (Bank)

Ollie Serre

The hours here are very awkward... 10am to 4pm isn't convenient for people who work 8am to 5pm. Please change this!

Rishav Pathania

I don't know why there is so much low rating over this bank, the staff is really #friendly and #helpful. I have been using this branch from almost 1 year.

Mathieu C

(Translated) Anything this bank. She refuses AMEX cards to non-permanent residents when my application for permanent residence is about to be accepted and it's been two years since I've been working in Canada without having had debts with the two credit cards I've have. In addition, they require you to purchase another credit card from Scotia Bank. (Original) N'importe quoi cette banque. Elle refuse des cartes AMEX aux personnes non résident permanent alors que ma demande de résidence permanente est sur le point d’être accepte et que cela fait deux ans que je travaille au Canada sans avoir eu de dettes avec les deux cartes de crédits que j'ai. De plus ils vous obligent a souscrire a une autre carte de crédit de la banque Scotia.

Michael Dubois

They're always super friendly, very diverse and so far it's the best bank I've been with. They have great customer service, from their tellers to their specialized employees. Always quick and looking to find solutions, having both my business and personal account there. The only downfall is parking if you have a vehicle, although there is parking behind the Metro...

sahil rana

Really poor place , the lady(don't know her name) she is disgusting, the rules are not same for everyone. Worst place for banking This is my 3rs time visiting the place for same issue, all the time she need different documents even I have the documents which she asked me when I came first time. But the branch manager is great she will start her work from April she is very helpful

Julien Regoli

The printer didn't work so they couldn't update my booklet. They couldn't even print me a balance, they had to write it down manually ! I found out that they changed their interest policy: I wasn't collecting interest since May 2020 ! This bank can't serve EURO accounts properly. I'm closing my account and going to another bank. Also, this branch was generally a waste of my time and would discourage anyone from going there.

Bernard Piette

While service can generally be slow, you may find some helpful advice from the staff. Not the best client experience at all.

Adrián Esteban Suárez Correa

I have used Scotia Bank services since 1 year ago. The staff members in this branch have been very helpful, and the ATMs are very modern. Also, the services that the bank offers are very good -I recommend this bank and branch to students that are new to the banking system-.

rohit sikka

the worst place for banking. None of the staff is professional over there and they dont know anything about banking especially the lady manager who think she owns scotia. I was banking with scotia for past two years and closed my account because of this location service. come here if you want to ruin your banking experience.

Donka Slavova

This branch is so slow it can drive you crazy. I complained so many times but without result. The first think they try is to explain you how they can not help you, finding ridiculous excuses. No client, no problem. This bank has a problem with their employees. They luck of respect and courtesy in general.

Pablo Portes

Clean branch with staff that will go above and beyond to try and help you so that you bring your money to them instead of somewhere else.

Rejean F-A

Friendly staff

David Colasente

(Translated) Bank that has bank charges .... Another institution that pays no tax (Original) Banque qui a des frais bancaire ....Un autre institution qui paie pas d'impôt

Constanza Trechi

well there a hobo at the ATM booth when i went to deposit a check

X YZ

The ATM machine limit is 50 bills/ transaction, counts slowly and has a high rejection rate. The ATM at the RBC across the street takes 70 bills/ transaction, counts and accepts bills smoothly. The only reason I use Scotia's ATM is because I'm with Tangerine ;)

Gagan Ladhupuria

One of the worst branch ever I visited. I had issue with my banking service from last 3 months but still yet they don;t even tried to sort it out.Just making it more complicated.Hence I moved to aonther branch because they know nothing about how to treat customer in proper way

Patel Jinesh

I would like to say that don’t waste your time with this branch. If they are unable to help you then they will terminate your account. Really poor service, didn’t have manners to talk with the customer always have to wait to talk with the manager or else supervisor and they are always busy in the mobile phone and with the colleague instead of taking the customers. Manager, Chantal Canlas never trust this lady in any bank related matter. She will never talk in proper way as well she will never listen to you. She is nothing but full of liars. Last suggestion run from this branch.

PRINCESS

They are thieves, I’ve been having this issue for more than 2 months and they’ve still haven’t resolved my issue .i asked to change branch but they refused .theyre not even worth one star .The guy even kept my debit card .

Naíla Barbosa da Costa

I never had good experiences with banks in general and Scotiabank is not an exception. Long time waiting to solve a problem, which usually is not solved in the first attempt. Managers who try to sell you things you don't need and open accounts that are not the ideal for you. I'm really disappointed with the bank and the staff in general.

Viviane Bonneau

Always super friendly and fast. Love visiting this branch

aj Reddy

This place is a total rip off . The girl told me , the Draft (DD) will cost you $32 to send . I asked her why , there is a pick up and dropping charge . I went to other bank , they did it for $9.50 . The worst part is my cousin went on the same day to do the DD with this same bank and same location they just charge $9.50 . Please at least maintain some clarity, how much you need to charge for your services.

Ian Zabytskyi

(Translated) This year, Scotiabank surprised me with its unacceptable attitude towards its customers. I was surprised by an advisor who does not speak French and works with a translator, closed branches from December 26 to 31 and at the same time blocked ATMs that do not give and do not accept money, as well as 'a telephone service with customers that is not yet functioning. My attitude towards Scotiabank has turned negative. Zero stars. (Original) Cette année, la Banque Scotia m'a surpris par son attitude inacceptable envers ses clients. J'ai été surpris par un conseiller qui ne parle pas français et travaille avec un traducteur, a fermé les succursales du 26 au 31 décembre et en même temps bloqué les guichets automatiques qui ne donnent et n'acceptent pas d'argent, ainsi qu'un service téléphonique avec des clients qui ne fonctionne pas encore. Mon attitude envers la Banque Scotia est devenue négative. Zéro étoiles.

Clara Kim

Not friendly at all. Super slow service, Most of tellers do not say hi to clients, they even ignore you sometimes. For some reason, they serve clients with attitude....

T-REXX 3000

(Translated) Can not do ATM operation at night: can not open the door. (Original) Peut pas faire d'opération au guichet automatique la nuit: impossible d'ouvrir la porte.

Farbod Bazmipour

Nice employees & manage

David Mustang

They are really kind. I dont speak english well. But they tried to help me doing their best. Great

Sam

I took an appointment to open an account two times, and they respected none of them. Each time, I went there just to find out that they have made a mistake in entering my info in their system. I was hoping to talk to a manager the second time (Monday Jan 16, 2017), but he had other priorities and was not available. Finally, I told them that I choose not to open an account there and just left. Very very unprofessional service. I can't believe this is the type of service they offer to someone who wants to give them his money.

GO Thrones

The new branch manager, Chantal Canlas is horrible. Incompetent, doesn't know what she is doing and just downright nasty. Worst bank in the city.

jay rabanal

goos stufff

Muskan Puri

I wanna know that on thursday does it remain open until 6pm or not?

Anne O'Connell

(Translated) I change consultant all the time, and we never answer my emails or phone messages. I'm just looking forward to transferring what needs to be transferred and closing all of this as quickly as possible. (Original) Je change tout le temps de consultant(e), et on ne réponds jamais à mes courriels ou mes messages téléphoniques. Je n'ai qu'une hâte, transferer ce qui doit être transféré et fermer tout ca au plus vite.

Nicolas G. MOTTIER

(Translated) Deplorable welcome in rough French. The advisor, who is not with a client, prefers to look at his computer rather than having a new client ... TO AVOID! (Original) Accueil déplorable dans un français approximatif. Le conseiller, qui n'est pas avec un client, préfère regarder son ordinateur plutôt que de recevoir un nouveau client... A EVITER!

Inna G

Repulsive branch. They do not allow access to one's own money. They do not follow court orders. The puny 98 lb weakling branch manager accuses me of absurd lies and then gets the bank security goon to assault me. Revolting bank and cowardly and repugnant branch manager. They should be fined.